2018 Public Service Employee Survey Results by Theme for Public Prosecution Service of Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 42 6 4 0 0 0 90 4 113
2018 Non-supervisor 36 40 10 8 5 0 0 77 13 543
2017 Supervisor 52 39 6 2 1 0 0 91 3 106
2017 Non-supervisor 38 43 9 7 3 0 0 81 10 575
2014 Supervisor 50 36 7 4 2 0 0 87 6 105
2014 Non-supervisor 41 40 9 7 3 0 0 81 10 577
2011 Supervisor 40 46 8 6 0 0 0 86 6 115
2011 Non-supervisor 41 40 9 6 4 0 0 81 10 502
2008 Supervisor 52 33 8 3 3 0 0 85 7 86
2008 Non-supervisor 40 39 9 8 3 0 0 80 11 445

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 33 11 8 2 1 0 79 10 114
2018 Non-supervisor 28 34 12 13 12 0 0 62 26 542
2017 Supervisor 46 35 6 8 5 0 0 81 13 106
2017 Non-supervisor 26 37 13 11 13 0 0 63 24 574

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 32 5 1 0 0 0 94 1 112
2018 Non-supervisor 54 35 8 3 1 0 0 89 3 540
2017 Supervisor 68 30 1 0 1 0 0 98 1 105
2017 Non-supervisor 56 33 7 3 1 0 0 89 4 572
2014 Supervisor 78 19 2 0 1 0 0 97 1 105
2014 Non-supervisor 69 24 5 1 1 0 0 93 2 577
2011 Supervisor 70 24 6 0 0 0 0 94 0 115
2011 Non-supervisor 70 24 5 1 0 0 0 94 1 505

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 45 5 1 0 0 0 95 1 114
2018 Non-supervisor 40 37 12 6 5 0 0 77 11 540
2017 Supervisor 55 39 5 2 0 0 0 93 2 106
2017 Non-supervisor 42 41 8 5 3 0 0 83 8 569
2014 Supervisor 51 40 6 1 2 0 0 91 3 105
2014 Non-supervisor 46 36 9 6 3 0 0 82 9 577
2011 Supervisor 46 43 8 4 0 0 0 89 4 115
2011 Non-supervisor 47 38 8 5 2 0 0 85 7 503
2008 Supervisor 50 38 6 3 2 0 0 88 6 86
2008 Non-supervisor 45 39 7 7 3 0 0 84 9 445

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 30 13 6 3 0 0 78 9 111
2018 Non-supervisor 26 36 16 11 11 0 0 63 21 543
2017 Supervisor 50 30 8 7 4 2 0 81 11 106
2017 Non-supervisor 31 33 16 9 9 1 0 65 19 574
2014 Supervisor 46 32 8 10 3 1 0 78 14 105
2014 Non-supervisor 30 36 13 14 7 1 0 66 21 569
2011 Supervisor 39 35 12 9 5 0 0 74 14 115
2011 Non-supervisor 30 38 14 9 7 1 0 69 16 503

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 32 14 8 2 0 0 76 10 114
2018 Non-supervisor 27 36 13 13 11 0 0 64 23 537
2017 Supervisor 50 29 6 7 5 2 0 81 12 106
2017 Non-supervisor 32 34 15 10 9 0 0 66 19 574
2014 Supervisor 41 34 12 6 7 1 0 75 13 105
2014 Non-supervisor 31 35 12 14 7 0 0 66 21 570
2011 Supervisor 37 39 10 8 6 0 0 76 14 115
2011 Non-supervisor 28 40 13 11 6 1 0 69 18 503
2008 Supervisor 24 43 15 14 3 0 0 67 17 86
2008 Non-supervisor 26 39 12 14 9 0 0 65 23 444

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 28 13 11 4 2 2 71 16 113
2018 Non-supervisor 28 27 16 14 11 3 1 57 26 543
2017 Supervisor 42 29 13 6 7 2 0 73 13 106
2017 Non-supervisor 32 24 17 11 10 5 1 60 23 573
2014 Supervisor 48 20 9 10 7 3 3 73 17 105
2014 Non-supervisor 35 25 14 12 10 4 1 63 23 571
2011 Supervisor 46 22 13 6 10 2 1 71 16 114
2011 Non-supervisor 31 29 14 10 8 5 1 65 20 504
2008 Supervisor 38 34 9 6 3 7 2 79 10 86
2008 Non-supervisor 29 28 14 13 7 8 1 63 22 445
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 25 11 5 3 1 1 81 8 112
2018 Non-supervisor 44 29 12 6 6 2 0 75 12 543
2017 Supervisor 55 27 6 4 6 0 2 84 10 106
2017 Non-supervisor 44 27 12 7 8 2 0 73 15 574
2014 Supervisor 56 25 6 3 6 1 3 84 9 105
2014 Non-supervisor 46 26 9 10 6 2 1 74 17 577
2011 Supervisor 49 26 12 7 2 3 1 78 9 113
2011 Non-supervisor 37 33 14 9 5 1 0 72 15 505
2008 Supervisor 47 28 14 6 3 1 1 76 10 86
2008 Non-supervisor 36 33 12 9 6 3 0 72 16 445

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 29 5 10 0 1 1 84 10 113
2018 Non-supervisor 39 28 13 11 8 1 1 68 19 542
2017 Supervisor 51 28 4 6 8 1 2 81 14 105
2017 Non-supervisor 37 31 12 11 8 1 1 69 20 574
2014 Supervisor 53 32 5 2 7 0 1 86 9 105
2014 Non-supervisor 36 30 11 12 9 1 1 68 22 576
2011 Supervisor 49 24 10 10 6 0 1 74 16 115
2011 Non-supervisor 31 37 12 12 7 0 1 68 19 503
2008 Supervisor 34 41 12 9 3 0 1 75 13 86
2008 Non-supervisor 33 32 11 13 10 1 0 66 23 445

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 10 4 1 0 1 85 4 113
2018 Non-supervisor 46 28 11 8 8 0 0 74 16 541
2017 Supervisor 55 30 2 4 7 0 2 87 11 106
2017 Non-supervisor 48 23 12 8 9 0 0 71 17 574
2014 Supervisor 60 24 4 4 6 0 1 85 10 105
2014 Non-supervisor 47 28 11 7 6 0 0 76 14 577

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 24 12 4 1 3 1 83 5 114
2018 Non-supervisor 35 28 16 8 9 5 0 66 17 542
2017 Supervisor 53 26 10 5 5 2 0 80 10 106
2017 Non-supervisor 37 31 13 7 7 5 1 72 15 575
2014 Supervisor 50 28 8 6 4 4 0 81 10 105
2014 Non-supervisor 40 28 14 8 6 4 0 71 14 576
2011 Supervisor 43 34 9 4 6 2 1 80 10 115
2011 Non-supervisor 36 29 17 8 6 4 0 68 15 503

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 32 10 8 2 0 1 80 10 111
2018 Non-supervisor 27 32 15 12 13 1 0 59 26 541
2017 Supervisor 49 32 7 3 8 1 0 82 11 106
2017 Non-supervisor 31 29 13 14 11 1 0 61 25 574
2014 Supervisor 43 35 8 7 5 1 0 79 13 105
2014 Non-supervisor 31 30 14 14 11 1 0 61 24 576
2011 Supervisor 35 41 8 5 8 2 1 78 14 114
2011 Non-supervisor 26 33 15 11 12 2 0 61 24 502
2008 Supervisor 29 30 14 16 8 1 1 61 25 86
2008 Non-supervisor 24 34 11 14 15 1 0 59 30 444

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 30 16 14 2 2 1 67 16 111
2018 Non-supervisor 19 28 18 15 16 3 0 49 32 541
2017 Supervisor 40 32 8 11 8 2 0 73 19 106
2017 Non-supervisor 20 29 18 15 14 5 0 51 30 574
2014 Supervisor 24 38 16 8 11 2 0 64 20 105
2014 Non-supervisor 22 27 15 19 12 5 0 51 33 574
2011 Supervisor 21 40 19 11 8 1 0 62 19 114
2011 Non-supervisor 14 32 19 19 11 6 0 49 31 504
2008 Supervisor 20 36 13 20 8 3 0 58 29 86
2008 Non-supervisor 15 28 15 21 15 5 1 46 38 444

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 38 12 12 6 1 1 70 18 113
2018 Non-supervisor 16 27 16 19 19 2 0 44 39 543
2017 Supervisor 32 35 14 12 7 0 0 67 19 104
2017 Non-supervisor 16 30 13 21 16 3 0 47 39 572
2014 Supervisor 24 34 16 14 11 0 0 58 26 105
2014 Non-supervisor 17 30 17 18 14 4 0 49 33 575
2011 Supervisor 25 36 13 17 6 2 0 63 24 115
2011 Non-supervisor 15 33 16 18 14 4 0 50 33 502
2008 Supervisor 17 35 15 21 10 1 0 53 32 86
2008 Non-supervisor 18 32 13 20 13 3 0 52 35 444
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 30 39 17 10 3 0 1 70 13 114
2018 Non-supervisor 23 33 14 14 15 1 0 57 30 540
2017 Supervisor 40 30 14 5 9 0 2 71 14 106
2017 Non-supervisor 22 33 15 14 14 0 0 56 29 575
2014 Supervisor 25 40 17 8 11 0 0 65 19 105
2014 Non-supervisor 22 36 14 14 14 0 0 58 28 577
2011 Supervisor 23 40 12 17 6 1 0 64 24 115
2011 Non-supervisor 19 41 14 14 11 1 0 60 26 505

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 43 8 8 3 0 1 82 10 114
2018 Non-supervisor 31 41 11 10 7 0 0 72 17 540
2017 Supervisor 41 37 8 7 4 0 2 80 12 106
2017 Non-supervisor 32 40 12 10 5 1 0 72 15 573

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 43 14 11 4 4 2 69 16 112
2018 Non-supervisor 8 15 17 21 26 13 1 26 54 539
2017 Supervisor 17 33 12 17 12 7 3 55 32 106
2017 Non-supervisor 8 13 14 21 22 21 1 26 55 575
2014 Supervisor 14 36 18 14 12 6 0 53 28 105
2014 Non-supervisor 6 15 17 22 19 18 2 27 52 577

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 38 8 10 1 0 1 81 11 114
2018 Non-supervisor 34 31 14 12 8 0 0 66 20 543
2017 Supervisor 42 35 6 2 11 1 2 80 14 104
2017 Non-supervisor 32 34 12 12 10 0 1 66 22 573
2014 Supervisor 36 42 10 3 8 0 1 79 11 105
2014 Non-supervisor 37 31 11 11 8 1 0 69 20 577
2011 Supervisor 31 39 12 13 3 0 1 71 16 115
2011 Non-supervisor 27 43 12 12 6 0 0 70 18 502
2008 Supervisor 31 38 9 12 7 1 1 71 19 86
2008 Non-supervisor 28 39 11 14 7 0 0 68 21 445

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 37 16 7 1 0 7 74 8 111
2017 Supervisor 37 24 11 10 7 3 7 68 19 106
2014 Supervisor 22 43 6 7 7 4 10 76 16 105

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 41 10 12 4 0 1 74 16 114
2018 Non-supervisor 22 45 8 16 9 0 1 67 25 543
2017 Supervisor 50 33 4 11 2 0 1 83 13 106
2017 Non-supervisor 22 40 11 16 10 0 0 63 27 574
2014 Supervisor 38 29 9 17 7 0 0 67 24 105
2014 Non-supervisor 24 40 11 16 9 0 0 64 25 577
2011 Supervisor 42 39 13 4 2 0 1 81 6 115
2011 Non-supervisor 26 45 10 13 6 0 1 71 19 504
2008 Supervisor 23 47 15 9 6 0 0 70 15 86
2008 Non-supervisor 20 46 9 14 10 0 0 66 24 444

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 40 5 1 0 0 0 94 1 114
2018 Non-supervisor 47 35 9 6 3 0 0 82 8 542
2017 Supervisor 55 39 3 2 1 0 0 94 3 106
2017 Non-supervisor 51 32 9 6 2 0 0 83 8 574
2014 Supervisor 59 35 4 2 1 0 0 94 3 104
2014 Non-supervisor 49 35 9 6 2 0 0 83 7 576
2011 Supervisor 50 41 4 3 1 0 0 91 4 115
2011 Non-supervisor 52 32 9 4 2 0 0 85 6 504
2008 Supervisor 53 31 10 3 1 0 0 85 5 86
2008 Non-supervisor 48 37 7 6 2 0 0 85 8 444

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 31 4 2 0 0 0 94 2 114
2018 Non-supervisor 52 34 6 4 4 0 0 86 8 540
2017 Supervisor 66 30 2 1 0 0 0 96 1 106
2017 Non-supervisor 56 29 6 6 2 0 0 86 8 574
2014 Supervisor 62 33 3 2 0 0 0 95 2 105
2014 Non-supervisor 55 32 6 4 3 0 0 87 7 577
2011 Supervisor 61 31 3 6 0 0 0 92 6 115
2011 Non-supervisor 54 35 4 4 2 0 0 90 6 504
2008 Supervisor 56 37 6 1 0 0 0 93 1 86
2008 Non-supervisor 50 40 4 4 2 0 0 91 6 445

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 37 12 17 5 0 0 66 22 114
2018 Non-supervisor 17 24 18 20 20 2 0 42 40 544
2017 Supervisor 39 32 10 11 7 1 0 72 18 106
2017 Non-supervisor 17 29 14 17 20 3 0 48 38 574
2014 Supervisor 27 37 14 10 12 1 0 64 22 105
2014 Non-supervisor 16 31 15 19 15 3 0 49 35 573
2011 Supervisor 38 30 13 11 9 0 0 68 19 114
2011 Non-supervisor 20 30 15 17 15 1 1 51 33 505
2008 Supervisor 15 36 21 13 14 0 0 51 27 84
2008 Non-supervisor 13 36 17 16 16 1 0 51 32 445

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 27 16 14 15 0 7 52 31 112
2018 Non-supervisor 12 20 11 20 33 2 2 33 55 544
2017 Supervisor 26 25 6 16 18 2 7 56 38 106
2017 Non-supervisor 15 22 13 15 30 3 1 39 47 575
2014 Supervisor 16 27 15 13 21 0 10 47 37 105
2014 Non-supervisor 14 18 15 19 29 3 3 34 51 572
2011 Supervisor 17 24 20 16 19 0 4 43 37 115
2011 Non-supervisor 12 26 12 19 27 2 2 40 48 502
2008 Supervisor 13 29 14 21 19 1 3 44 41 86
2008 Non-supervisor 11 26 14 21 25 3 1 38 47 443

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 44 5 3 1 0 0 91 4 114
2018 Non-supervisor 24 38 13 14 11 0 0 62 25 540
2017 Supervisor 55 29 4 9 3 0 0 84 12 106
2017 Non-supervisor 25 40 14 12 10 0 0 65 21 570
2014 Supervisor 37 38 7 10 8 0 0 75 18 105
2014 Non-supervisor 19 41 12 15 13 0 0 60 28 576
2011 Supervisor 45 35 9 7 4 0 0 80 11 115
2011 Non-supervisor 28 41 10 13 7 0 0 70 20 503

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 38 9 4 1 0 1 85 5 113
2018 Non-supervisor 27 32 19 13 9 0 0 59 22 539
2017 Supervisor 48 28 11 9 4 0 0 76 13 106
2017 Non-supervisor 28 33 19 10 9 1 0 62 19 572
2014 Supervisor 42 36 10 5 6 0 0 79 11 105
2014 Non-supervisor 27 37 13 14 10 0 0 63 23 574

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 40 9 12 3 0 0 76 15 114
2018 Non-supervisor 24 34 15 13 14 0 0 58 27 542
2017 Supervisor 42 37 6 10 5 0 0 79 15 106
2017 Non-supervisor 25 39 13 12 11 0 0 64 23 571
2014 Supervisor 42 31 8 12 7 0 0 73 19 105
2014 Non-supervisor 26 40 13 12 10 0 0 66 22 576
2011 Supervisor 37 41 10 10 2 0 0 78 12 115
2011 Non-supervisor 30 44 11 10 4 1 1 75 13 504

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 39 13 4 1 1 1 81 5 113
2018 Non-supervisor 15 32 23 15 11 4 0 49 27 541
2017 Supervisor 40 40 10 4 5 1 0 81 9 106
2017 Non-supervisor 17 32 21 13 12 4 0 51 27 574

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 42 7 6 5 0 0 82 11 114
2018 Non-supervisor 37 33 7 11 11 1 0 70 22 538
2017 Supervisor 42 31 9 11 5 0 2 75 16 106
2017 Non-supervisor 32 31 12 12 11 0 1 64 24 574
2014 Supervisor 38 33 12 11 7 0 0 70 18 105
2014 Non-supervisor 38 29 11 13 8 0 0 68 21 577
2011 Supervisor 36 41 11 4 7 1 0 78 11 115
2011 Non-supervisor 38 35 10 9 6 0 1 74 15 501

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 30 22 20 10 0 0 47 31 114
2018 Non-supervisor 25 30 20 10 15 0 0 55 25 543
2017 Supervisor 18 32 18 18 14 0 0 50 32 106
2017 Non-supervisor 22 35 21 12 9 0 1 58 21 575
2014 Supervisor 20 24 21 20 15 0 1 44 35 105
2014 Non-supervisor 25 33 18 12 11 0 0 59 23 577
2011 Supervisor 12 28 24 17 18 0 1 40 36 115
2011 Non-supervisor 22 33 25 10 9 0 0 56 19 505
2008 Supervisor 6 19 24 28 22 0 1 25 51 86
2008 Non-supervisor 15 35 21 13 16 0 0 50 29 443

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 16 43 41 114
2018 Non-supervisor 19 39 42 542
2017 Supervisor 19 44 37 106
2017 Non-supervisor 19 48 33 574
2014 Supervisor 18 52 30 105
2014 Non-supervisor 18 49 33 570
2011 Supervisor 17 52 32 115
2011 Non-supervisor 18 49 33 505

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 15 12 51 12 0 10 19
2018 Non-supervisor 10 9 53 20 2 6 103
2017 Supervisor 8 19 47 16 0 10 21
2017 Non-supervisor 8 9 38 25 6 14 109
2014 Supervisor 31 9 45 11 9999 4 21
2014 Non-supervisor 13 10 37 27 9999 14 106
2011 Supervisor 29 5 34 27 9999 5 20
2011 Non-supervisor 17 20 31 25 9999 7 92
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 29 4 0 1 0 0 95 1 113
2018 Non-supervisor 44 36 11 5 3 1 0 81 8 542
2017 Supervisor 62 32 2 3 1 0 0 94 4 106
2017 Non-supervisor 44 36 11 5 3 1 0 80 9 573
2014 Supervisor 56 40 2 0 2 0 0 96 2 105
2014 Non-supervisor 40 38 11 6 3 1 0 79 10 577
2011 Supervisor 43 39 10 6 1 1 0 83 7 115
2011 Non-supervisor 36 43 11 5 3 1 0 80 9 504
2008 Supervisor 49 37 6 5 3 0 0 86 8 86
2008 Non-supervisor 41 42 7 4 4 2 0 85 7 444

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 31 50 10 5 3 1 0 81 8 113
2018 Non-supervisor 21 39 21 11 7 1 0 60 18 543
2017 Supervisor 37 33 18 9 4 0 0 70 13 103
2017 Non-supervisor 23 37 20 10 7 1 1 61 18 573
2014 Supervisor 34 36 16 3 9 2 0 71 12 105
2014 Non-supervisor 25 40 18 9 5 3 0 66 15 576
2011 Supervisor 29 39 18 9 3 2 0 69 13 115
2011 Non-supervisor 21 39 22 10 5 3 0 62 16 504

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 20 24 29 19 0 3 49 26 112
2018 Non-supervisor 6 16 29 31 15 1 2 48 23 542
2017 Supervisor 4 15 30 34 14 0 3 49 20 106
2017 Non-supervisor 6 15 26 28 20 2 3 50 22 571
2014 Supervisor 8 22 33 17 18 0 2 36 31 105
2014 Non-supervisor 7 16 31 26 15 1 5 44 24 574
2011 Supervisor 10 16 37 22 12 2 1 35 27 115
2011 Non-supervisor 5 14 32 24 17 2 6 45 20 503
2008 Supervisor 3 30 37 17 10 0 1 28 34 86
2008 Non-supervisor 6 18 35 27 9 2 4 38 25 444

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 15 33 23 23 1 1 47 19 112
2018 Non-supervisor 9 19 23 28 17 2 2 47 29 542
2017 Supervisor 4 9 19 27 35 2 4 66 15 106
2017 Non-supervisor 6 12 24 27 23 4 4 54 20 571
2014 Supervisor 12 10 25 26 25 1 1 52 23 104
2014 Non-supervisor 7 13 24 29 21 3 4 53 21 576
2011 Supervisor 5 12 28 31 22 1 2 54 17 115
2011 Non-supervisor 4 11 23 28 24 2 7 57 17 503
2008 Supervisor 14 16 38 21 7 1 2 29 32 85
2008 Non-supervisor 8 15 27 29 14 3 4 46 25 444

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 10 27 29 22 0 4 54 18 112
2018 Non-supervisor 10 16 32 23 15 2 3 39 27 541
2017 Supervisor 5 11 25 34 24 0 1 59 17 105
2017 Non-supervisor 8 17 31 23 14 3 4 40 27 573
2014 Supervisor 27 14 24 16 18 0 1 35 41 105
2014 Non-supervisor 13 20 28 21 13 1 5 35 35 574
2011 Supervisor 15 18 29 15 19 2 3 36 34 114
2011 Non-supervisor 7 18 28 26 15 1 6 44 26 500
2008 Supervisor 12 24 27 22 12 2 1 35 37 86
2008 Non-supervisor 7 16 29 28 14 3 4 44 25 443

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 0 4 33 39 19 0 5 61 4 109
2018 Non-supervisor 5 11 31 36 14 1 2 51 17 541
2017 Supervisor 2 9 28 36 23 0 2 60 11 106
2017 Non-supervisor 4 12 28 32 19 1 3 54 17 567
2014 Supervisor 6 14 38 26 15 0 1 42 20 105
2014 Non-supervisor 2 10 28 38 17 0 4 58 13 574
2011 Supervisor 4 9 41 30 13 1 2 44 14 115
2011 Non-supervisor 3 12 29 35 16 1 4 54 16 498
2008 Supervisor 2 19 44 28 7 0 0 35 21 86
2008 Non-supervisor 4 11 38 29 14 1 4 45 15 443

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 30 22 15 5 1 2 21 57 111
2018 Non-supervisor 23 23 28 13 10 1 1 23 47 541
2017 Supervisor 17 22 26 20 12 0 3 33 40 106
2017 Non-supervisor 14 21 28 20 11 2 4 33 37 571
2014 Supervisor 27 23 31 11 8 0 1 19 50 105
2014 Non-supervisor 15 23 29 18 11 1 3 30 39 574
2011 Supervisor 19 28 29 12 7 1 4 21 49 114
2011 Non-supervisor 12 20 28 22 12 2 4 36 34 503
2008 Supervisor 27 31 35 3 3 0 0 7 58 86
2008 Non-supervisor 16 23 29 17 8 2 5 27 42 440

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 19 30 25 10 0 2 35 34 112
2018 Non-supervisor 16 18 23 22 16 2 2 40 36 541
2017 Supervisor 8 18 22 26 21 2 2 49 28 106
2017 Non-supervisor 10 14 28 24 14 4 6 43 26 571
2014 Supervisor 12 14 20 28 26 0 1 54 26 104
2014 Non-supervisor 9 13 22 30 17 3 6 51 25 572
2011 Supervisor 6 19 26 29 15 0 5 46 26 114
2011 Non-supervisor 6 14 24 30 15 3 8 51 22 503
2008 Supervisor 14 28 36 17 5 0 0 22 42 86
2008 Non-supervisor 16 18 26 19 14 3 5 35 37 443

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 18 34 22 15 1 3 39 25 111
2018 Non-supervisor 12 19 31 20 13 2 3 34 33 541
2017 Supervisor 6 14 36 22 19 1 3 42 21 106
2017 Non-supervisor 9 18 36 17 12 4 5 32 29 572
2014 Supervisor 23 22 29 13 13 0 1 25 45 105
2014 Non-supervisor 14 20 31 19 10 1 4 32 35 574

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 33 6 8 2 1 0 84 10 114
2018 Non-supervisor 27 30 8 17 17 1 0 58 34 540
2017 Supervisor 53 29 7 8 3 0 0 82 11 106
2017 Non-supervisor 30 29 11 15 14 1 1 60 29 575
2014 Supervisor 44 33 5 11 6 1 0 78 17 105
2014 Non-supervisor 30 31 10 13 15 1 0 62 28 576

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 5 6 1 0 0 89 7 114
2018 Non-supervisor 35 37 10 11 7 0 0 72 18 538
2017 Supervisor 51 33 5 7 3 1 0 85 10 105
2017 Non-supervisor 36 37 9 10 8 1 0 74 18 575
2014 Supervisor 39 38 7 14 1 0 0 77 16 105
2014 Non-supervisor 35 39 8 11 6 0 0 74 17 577

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 38 7 1 1 0 1 91 2 113
2018 Non-supervisor 33 40 11 9 5 1 0 74 15 540

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 25 21 1 1 2 0 76 2 113
2018 Non-supervisor 29 35 16 7 7 6 0 68 15 542
2017 Supervisor 50 34 11 0 0 5 0 88 0 106
2017 Non-supervisor 30 30 18 6 8 8 0 66 14 575
2014 Supervisor 49 28 16 0 2 5 0 82 2 105
2014 Non-supervisor 38 32 17 5 3 5 1 73 9 572

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 40 7 4 1 0 0 88 5 113
2018 Non-supervisor 31 36 14 8 7 2 0 69 16 540
2017 Supervisor 48 39 7 3 3 0 0 87 7 106
2017 Non-supervisor 30 39 13 10 5 3 0 71 15 575
2014 Supervisor 42 36 13 2 3 3 0 81 6 105
2014 Non-supervisor 38 35 13 6 5 2 0 75 11 573
2011 Supervisor 40 36 11 3 4 5 0 80 8 115
2011 Non-supervisor 31 38 14 7 6 3 0 71 14 504

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 28 7 4 2 0 0 88 6 112
2018 Non-supervisor 41 38 8 7 6 0 0 79 13 542
2017 Supervisor 62 27 1 7 2 0 0 90 9 106
2017 Non-supervisor 43 37 8 6 7 0 0 80 12 574
2014 Supervisor 55 33 2 4 7 0 0 87 11 105
2014 Non-supervisor 48 34 7 5 6 0 0 82 11 571
2011 Supervisor 47 38 5 5 5 0 0 85 10 114
2011 Non-supervisor 42 38 9 6 4 0 0 80 10 502
2008 Supervisor 40 40 6 10 5 0 0 79 15 86
2008 Non-supervisor 37 36 10 8 8 0 0 74 16 445

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 47 12 6 5 3 0 77 11 114
2018 Non-supervisor 15 26 19 18 15 6 2 44 36 540
2017 Supervisor 36 33 4 14 7 1 4 73 23 106
2017 Non-supervisor 18 24 17 17 16 4 4 46 36 574
2014 Supervisor 34 29 13 15 7 0 3 64 22 105
2014 Non-supervisor 21 29 14 15 16 3 2 53 32 575

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 29 10 3 3 0 1 85 6 112
2018 Non-supervisor 33 35 11 10 7 2 1 70 18 541
2017 Supervisor 67 22 5 4 1 1 1 90 5 103
2017 Non-supervisor 38 34 11 8 6 3 1 75 14 574
2014 Supervisor 69 21 4 4 2 1 0 90 6 105
2014 Non-supervisor 47 33 8 7 3 2 1 82 10 576
2011 Supervisor 60 27 3 4 5 0 0 87 10 114
2011 Non-supervisor 42 32 9 7 5 3 2 78 13 503
2008 Supervisor 46 35 8 7 2 1 0 82 10 85
2008 Non-supervisor 35 36 9 11 5 4 0 74 16 444

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 30 14 5 1 0 0 80 6 112
2018 Non-supervisor 27 35 21 8 7 1 0 63 15 543

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 34 27 17 8 6 5 3 66 15 113
2018 Non-supervisor 12 20 15 20 23 9 1 36 47 537
2017 Supervisor 30 22 15 12 7 8 6 60 23 104
2017 Non-supervisor 13 19 14 18 21 14 2 37 46 574
2014 Supervisor 26 27 18 5 10 8 5 62 17 105
2014 Non-supervisor 15 20 14 21 19 10 1 39 45 576
2011 Supervisor 21 23 15 9 11 12 9 55 26 115
2011 Non-supervisor 14 17 21 15 18 13 3 36 39 504

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 113
2018 Non-supervisor 18 82 542

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 23 26 18 8 7 13 4 60 18 112
2018 Non-supervisor 11 15 19 11 14 25 5 38 35 537
2017 Supervisor 34 26 10 6 8 11 4 71 17 106
2017 Non-supervisor 10 15 18 10 11 28 8 38 33 575
2014 Supervisor 16 30 19 7 6 18 3 58 18 105
2014 Non-supervisor 12 13 20 9 10 31 5 39 30 570

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 27 12 5 4 4 1 78 9 113
2018 Non-supervisor 23 28 19 13 8 8 1 56 23 540
2017 Supervisor 48 30 11 2 4 6 0 83 6 106
2017 Non-supervisor 22 36 19 7 7 8 1 63 16 575
2014 Supervisor 29 43 15 1 6 6 0 77 7 105
2014 Non-supervisor 21 23 22 10 8 16 1 53 21 569
2011 Supervisor 46 32 9 5 5 3 0 80 11 115
2011 Non-supervisor 27 29 18 8 6 11 1 65 15 503

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 19 19 2 0 22 6 71 3 112
2018 Non-supervisor 13 14 23 6 9 30 6 42 22 541
2017 Supervisor 33 21 13 2 1 21 10 77 4 106
2017 Non-supervisor 11 13 21 4 6 36 9 42 19 573
2014 Supervisor 18 17 19 4 2 35 4 58 11 105
2014 Non-supervisor 12 13 24 3 4 38 6 44 13 570

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 26 14 1 0 6 2 84 1 113
2018 Non-supervisor 26 29 20 6 7 11 1 62 15 542
2017 Supervisor 49 30 11 3 1 5 1 84 4 105
2017 Non-supervisor 25 30 19 4 6 13 2 66 11 571
2014 Supervisor 37 33 13 3 2 8 3 79 6 105
2014 Non-supervisor 26 25 19 3 4 20 1 65 10 569
2011 Supervisor 49 34 8 1 2 6 0 88 4 115
2011 Non-supervisor 33 32 15 4 2 15 0 75 7 501
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 25 7 2 1 1 1 91 3 110
2018 Non-supervisor 53 26 10 4 6 2 0 80 11 542
2017 Supervisor 60 24 4 5 5 0 2 86 10 106
2017 Non-supervisor 52 22 10 5 7 2 1 77 12 575

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 45 12 5 3 0 0 80 7 114
2018 Non-supervisor 23 41 17 11 6 2 0 66 17 541
2017 Supervisor 28 50 9 7 5 1 0 79 12 105
2017 Non-supervisor 15 37 17 15 11 5 0 55 27 574

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 18 13 2 0 0 67 15 114
2018 Non-supervisor 17 29 20 18 14 2 0 46 33 539
2017 Supervisor 31 40 12 9 8 1 0 71 17 106
2017 Non-supervisor 12 35 18 18 15 2 0 48 34 574

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 22 19 18 19 0 2 43 38 114
2018 Non-supervisor 16 23 22 18 19 0 1 40 38 544
2017 Supervisor 22 24 14 18 19 1 1 47 38 106
2017 Non-supervisor 20 24 21 17 16 0 3 45 34 572

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 17 31 23 19 0 1 26 42 114
2018 Non-supervisor 12 18 31 16 23 0 1 29 40 544
2017 Supervisor 5 29 18 30 17 0 1 34 48 106
2017 Non-supervisor 10 20 29 22 18 0 1 30 41 574

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 18 43 22 13 1 0 3 63 15 113
2018 Non-supervisor 20 33 26 11 7 0 2 55 18 541
2017 Supervisor 27 30 25 9 5 2 2 60 14 105
2017 Non-supervisor 22 32 24 11 7 0 3 56 19 570

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 18 18 32 26 0 1 23 58 114
2018 Non-supervisor 15 21 21 15 26 0 2 36 42 541
2017 Supervisor 9 28 20 21 21 0 1 38 42 106
2017 Non-supervisor 14 22 25 16 21 1 2 37 38 572

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 25 28 13 12 0 2 45 26 114
2018 Non-supervisor 31 19 18 10 16 0 5 54 27 539
2017 Supervisor 25 32 11 15 13 1 2 59 29 105
2017 Non-supervisor 26 22 20 11 12 1 8 53 26 574

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 17 28 21 21 12 0 1 45 34 114
2018 Non-supervisor 21 23 25 14 17 1 1 44 31 542
2017 Supervisor 25 26 23 16 9 0 1 51 26 106
2017 Non-supervisor 20 27 25 15 12 0 0 47 28 570

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 36 33 22 6 2 0 1 70 8 113
2018 Non-supervisor 26 29 21 15 7 1 1 56 22 541
2017 Supervisor 37 28 22 7 3 0 4 67 10 106
2017 Non-supervisor 28 29 21 12 8 1 2 59 20 569

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 43 11 8 3 0 0 78 11 112
2018 Non-supervisor 32 32 21 9 5 0 2 65 14 539
2017 Supervisor 33 41 13 6 6 1 1 75 12 106
2017 Non-supervisor 36 31 18 8 4 1 2 69 13 570

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 24 16 7 2 0 1 75 9 112
2018 Non-supervisor 35 32 19 8 5 0 1 68 13 539
2017 Supervisor 43 33 12 2 6 1 3 79 8 106
2017 Non-supervisor 40 31 14 8 6 0 1 72 14 569

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 21 26 10 5 0 0 59 15 113
2018 Non-supervisor 32 30 22 9 5 1 2 63 14 536
2017 Supervisor 29 37 15 9 7 1 1 68 16 106
2017 Non-supervisor 34 33 20 9 4 0 1 68 12 569

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 24 10 2 3 0 0 86 5 112
2018 Non-supervisor 48 23 16 5 5 1 2 73 11 538
2017 Supervisor 65 21 4 7 2 1 1 87 9 106
2017 Non-supervisor 52 24 13 6 4 0 1 77 10 573

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 85 7 0 3 1 0 4 96 4 113
2018 Non-supervisor 65 15 9 2 3 1 5 86 5 539

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 12 0 8 2 0 1 91 9 113
2018 Non-supervisor 64 14 8 7 4 1 3 80 12 539
2017 Supervisor 77 13 3 4 2 0 1 91 6 106
2017 Non-supervisor 67 13 7 5 5 1 2 83 10 574

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 30 14 7 2 0 1 78 8 114
2018 Non-supervisor 39 36 14 5 4 0 1 76 9 541
2017 Supervisor 52 21 20 4 1 0 1 75 5 106
2017 Non-supervisor 44 31 14 6 3 0 1 77 9 571

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 25 12 4 3 0 1 81 7 113
2018 Non-supervisor 51 21 14 6 7 0 1 72 14 538
2017 Supervisor 64 14 9 3 7 0 3 81 10 106
2017 Non-supervisor 56 20 9 6 6 1 1 78 13 575

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 32 21 12 1 0 1 66 13 112
2018 Non-supervisor 52 12 5 2 1 0 28 89 4 536
2017 Supervisor 40 30 16 10 3 0 1 71 13 106
2017 Non-supervisor 54 10 6 1 1 0 28 90 2 572

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 24 14 2 0 0 1 84 2 114
2018 Non-supervisor 53 23 13 5 1 0 5 80 6 535
2017 Supervisor 64 23 8 3 1 1 1 88 4 106
2017 Non-supervisor 57 23 9 4 1 0 5 85 5 569

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 83 10 3 2 2 0 1 94 3 114
2018 Non-supervisor 67 16 5 3 4 0 5 87 8 538
2017 Supervisor 87 10 2 0 0 0 1 98 0 105
2017 Non-supervisor 72 13 6 1 3 1 3 90 4 574

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 25 10 3 4 0 1 84 7 114
2018 Non-supervisor 49 29 15 3 2 0 2 79 5 537
2017 Supervisor 58 31 7 1 2 0 1 90 3 106
2017 Non-supervisor 49 30 12 4 2 0 2 81 6 572

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 19 45 24 7 0 0 24 31 114
2018 Non-supervisor 8 26 37 18 11 0 0 34 29 543
2017 Supervisor 8 21 39 21 11 0 0 29 32 106
2017 Non-supervisor 7 21 41 19 11 1 1 29 30 574

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 7 35 41 11 6 0 0 17 42 109
2018 Non-supervisor 16 23 36 18 6 0 0 25 39 537
2017 Supervisor 11 18 44 18 8 1 0 27 29 104
2017 Non-supervisor 10 25 42 16 7 0 0 23 35 571
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 21 23 14 12 2 0 29 71 114
2018 Non-supervisor 30 22 20 11 13 2 0 31 69 541
2017 Supervisor 20 23 28 9 20 0 0 20 80 105
2017 Non-supervisor 32 20 17 11 14 5 1 34 66 575

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 81
2018 Non-supervisor 26 363
2017 Supervisor 11 83
2017 Non-supervisor 26 358

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 51 81
2018 Non-supervisor 38 363
2017 Supervisor 34 83
2017 Non-supervisor 39 358

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 81
2018 Non-supervisor 21 363
2017 Supervisor 12 83
2017 Non-supervisor 14 358

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 28 81
2018 Non-supervisor 23 363
2017 Supervisor 28 83
2017 Non-supervisor 22 358

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 4 81
2018 Non-supervisor 10 363
2017 Supervisor 2 83
2017 Non-supervisor 9 358

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 41 81
2018 Non-supervisor 34 363

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 52 81
2018 Non-supervisor 40 363
2017 Supervisor 69 83
2017 Non-supervisor 51 358

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 5 46 17 15 8 8 77
2018 Non-supervisor 2 43 20 13 6 18 337
2017 Supervisor 11 47 22 7 4 9 81
2017 Non-supervisor 7 44 21 10 6 12 351

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 27 73 80
2018 Non-supervisor 35 65 361

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 15 10 2 6 0 11 80 8 114
2018 Non-supervisor 44 12 15 8 10 1 9 63 20 541

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 20 22 21 17 0 7 35 41 81
2018 Non-supervisor 9 21 18 16 25 1 10 34 46 361
2017 Supervisor 23 15 13 14 21 0 15 45 40 83
2017 Non-supervisor 9 23 14 19 24 2 8 36 48 356

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 0 13 18 56 2 8 3 82 81
2018 Non-supervisor 2 8 14 16 52 1 6 11 73 361
2017 Supervisor 4 4 10 20 52 0 11 8 81 84
2017 Non-supervisor 1 10 10 12 56 1 9 13 76 357
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