2018 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 56 5 9 0 0 0 86 9 21
2018 Not a person with a disability 39 41 12 6 1 0 0 80 8 334
2017 Person with a disability 38 29 14 15 3 0 0 68 18 30
2017 Not a person with a disability 37 44 11 4 3 0 0 81 8 396
2014 Person with a disability 43 37 7 9 4 0 0 80 12 28
2014 Not a person with a disability 30 45 12 9 4 0 0 75 13 393
2011 Person with a disability 36 40 8 12 4 0 0 76 16 25
2011 Not a person with a disability 31 41 15 8 6 0 0 71 13 385
2008 Person with a disability 35 47 6 12 0 0 0 82 12 17
2008 Not a person with a disability 31 44 12 9 4 0 0 75 14 244

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 49 5 12 5 0 0 78 17 20
2018 Not a person with a disability 39 42 12 5 1 1 0 81 6 334
2017 Person with a disability 26 43 6 11 14 0 0 69 25 30
2017 Not a person with a disability 39 35 14 9 3 0 0 74 12 397

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 53 43 0 4 0 0 0 96 4 20
2018 Not a person with a disability 57 32 8 2 1 0 0 89 3 333
2017 Person with a disability 53 31 9 7 0 0 0 84 7 30
2017 Not a person with a disability 55 35 9 1 1 0 0 90 1 396
2014 Person with a disability 66 31 3 0 0 0 0 97 0 28
2014 Not a person with a disability 61 28 6 3 1 0 0 89 4 393
2011 Person with a disability 65 27 4 0 4 0 0 92 4 26
2011 Not a person with a disability 52 35 9 3 1 0 0 88 4 386

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 38 5 9 0 0 0 86 9 20
2018 Not a person with a disability 45 38 11 4 2 0 0 83 6 336
2017 Person with a disability 38 27 14 6 14 0 0 66 20 30
2017 Not a person with a disability 45 39 10 3 3 0 0 84 6 396
2014 Person with a disability 38 40 10 6 7 0 0 78 12 28
2014 Not a person with a disability 38 41 13 5 3 0 0 79 8 394
2011 Person with a disability 42 35 4 12 8 0 0 77 19 26
2011 Not a person with a disability 40 41 10 6 3 0 0 81 9 386
2008 Person with a disability 35 59 0 6 0 0 0 94 6 17
2008 Not a person with a disability 31 51 10 3 5 0 0 82 8 245

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 34 24 10 0 0 0 66 10 21
2018 Not a person with a disability 48 31 14 4 3 1 0 79 7 333
2017 Person with a disability 39 27 10 13 8 3 0 68 22 30
2017 Not a person with a disability 40 40 14 4 2 0 0 80 6 395
2014 Person with a disability 34 24 22 7 12 0 0 58 19 28
2014 Not a person with a disability 28 42 15 10 4 1 0 71 14 393
2011 Person with a disability 27 27 15 15 15 0 0 54 31 26
2011 Not a person with a disability 28 38 18 10 5 1 0 66 16 383

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 33 20 10 5 0 0 65 16 21
2018 Not a person with a disability 46 34 12 5 2 0 0 80 7 333
2017 Person with a disability 36 26 21 9 8 0 0 62 17 30
2017 Not a person with a disability 41 42 9 5 3 0 0 83 8 395
2014 Person with a disability 41 17 16 17 9 0 0 58 26 28
2014 Not a person with a disability 29 44 11 11 3 1 0 74 15 392
2011 Person with a disability 27 23 12 23 15 0 0 50 38 26
2011 Not a person with a disability 30 41 15 10 4 0 0 71 14 386
2008 Person with a disability 29 53 18 0 0 0 0 82 0 17
2008 Not a person with a disability 25 38 18 12 7 0 0 64 19 245

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 25 19 9 15 5 0 54 26 21
2018 Not a person with a disability 41 25 17 10 6 1 1 67 16 335
2017 Person with a disability 29 9 29 17 16 0 0 39 33 30
2017 Not a person with a disability 37 24 19 10 4 5 1 64 15 396
2014 Person with a disability 34 7 11 22 23 0 3 43 47 28
2014 Not a person with a disability 27 26 18 12 11 6 1 57 24 393
2011 Person with a disability 23 23 8 19 23 4 0 48 44 26
2011 Not a person with a disability 28 23 19 14 11 3 1 54 26 387
2008 Person with a disability 35 12 29 18 6 0 0 47 24 17
2008 Not a person with a disability 21 29 17 18 11 3 0 51 31 245
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 22 5 0 12 0 5 82 12 20
2018 Not a person with a disability 54 31 9 4 1 0 0 85 6 333
2017 Person with a disability 52 26 3 14 4 0 0 78 19 30
2017 Not a person with a disability 45 37 11 4 1 0 1 83 6 397
2014 Person with a disability 39 25 4 10 12 10 0 71 25 28
2014 Not a person with a disability 43 36 10 5 4 2 1 81 9 394
2011 Person with a disability 38 31 8 0 19 4 0 72 20 26
2011 Not a person with a disability 43 29 13 6 7 1 1 74 13 388
2008 Person with a disability 35 24 12 18 0 12 0 67 20 17
2008 Not a person with a disability 33 32 16 9 9 1 1 66 18 245

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 33 11 0 6 0 0 83 6 20
2018 Not a person with a disability 51 32 9 5 2 0 0 83 7 333
2017 Person with a disability 45 26 3 21 4 0 0 71 25 30
2017 Not a person with a disability 44 38 8 7 3 0 0 82 10 396
2014 Person with a disability 34 26 14 12 7 7 0 65 20 28
2014 Not a person with a disability 42 35 11 8 5 0 0 77 12 394
2011 Person with a disability 31 38 4 4 23 0 0 69 27 26
2011 Not a person with a disability 39 34 8 10 7 1 1 74 17 388
2008 Person with a disability 29 24 24 18 6 0 0 53 24 17
2008 Not a person with a disability 29 32 13 15 9 1 0 62 25 245

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 71 11 6 0 12 0 0 82 12 19
2018 Not a person with a disability 53 29 10 5 3 0 0 82 7 335
2017 Person with a disability 64 13 8 7 8 0 0 77 15 29
2017 Not a person with a disability 51 30 10 5 4 0 0 81 9 394
2014 Person with a disability 37 23 7 6 23 4 0 62 31 28
2014 Not a person with a disability 45 33 11 6 5 0 0 78 11 393

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 19 13 15 5 10 0 62 23 21
2018 Not a person with a disability 38 35 11 6 4 5 0 77 11 336
2017 Person with a disability 38 27 15 6 3 7 3 72 11 30
2017 Not a person with a disability 33 35 14 9 4 4 0 72 14 397
2014 Person with a disability 37 21 7 24 7 3 0 60 32 28
2014 Not a person with a disability 25 39 16 10 6 4 0 66 17 392
2011 Person with a disability 19 31 8 19 23 0 0 50 42 26
2011 Not a person with a disability 27 35 17 11 6 5 1 65 17 387

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 27 33 15 5 5 0 44 22 21
2018 Not a person with a disability 38 40 12 7 2 0 0 79 9 332
2017 Person with a disability 22 34 17 16 8 0 3 57 25 30
2017 Not a person with a disability 29 41 16 8 4 2 0 71 13 397
2014 Person with a disability 34 21 18 21 3 3 0 57 25 28
2014 Not a person with a disability 22 43 17 9 7 2 0 67 16 393
2011 Person with a disability 15 38 4 12 31 0 0 54 42 26
2011 Not a person with a disability 30 34 17 11 6 2 1 65 17 386
2008 Person with a disability 24 53 12 12 0 0 0 76 12 17
2008 Not a person with a disability 31 30 15 11 10 3 0 63 22 245

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 19 19 24 5 20 0 39 37 21
2018 Not a person with a disability 27 39 15 10 4 5 0 69 15 336
2017 Person with a disability 17 27 21 16 15 4 0 46 32 29
2017 Not a person with a disability 17 40 19 12 7 5 0 61 20 397
2014 Person with a disability 31 21 17 21 7 3 0 53 29 28
2014 Not a person with a disability 15 37 21 15 8 4 0 54 23 393
2011 Person with a disability 4 46 4 23 23 0 0 50 46 26
2011 Not a person with a disability 17 39 21 13 6 5 0 58 20 387
2008 Person with a disability 24 41 12 18 0 6 0 69 19 17
2008 Not a person with a disability 16 36 17 19 8 4 0 54 28 244

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 25 28 19 5 15 0 40 27 21
2018 Not a person with a disability 24 41 19 9 5 3 0 67 14 335
2017 Person with a disability 13 24 28 23 10 3 0 38 33 30
2017 Not a person with a disability 21 40 16 15 6 3 1 62 22 395
2014 Person with a disability 16 38 17 9 19 0 0 55 28 28
2014 Not a person with a disability 17 33 18 20 9 3 0 51 30 392
2011 Person with a disability 8 35 4 27 27 0 0 42 54 26
2011 Not a person with a disability 16 35 20 18 9 2 0 52 28 387
2008 Person with a disability 12 24 24 35 6 0 0 35 41 17
2008 Not a person with a disability 14 30 17 24 14 2 0 44 38 243
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 42 11 15 5 0 0 68 21 21
2018 Not a person with a disability 41 36 13 6 3 0 0 78 9 335
2017 Person with a disability 33 32 6 14 14 0 0 66 28 30
2017 Not a person with a disability 33 39 14 10 4 1 0 72 14 397
2014 Person with a disability 34 26 10 16 10 3 0 63 27 28
2014 Not a person with a disability 27 38 17 12 6 0 0 65 18 394
2011 Person with a disability 35 38 4 12 12 0 0 73 23 26
2011 Not a person with a disability 26 43 11 13 6 0 0 69 19 386

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 36 20 16 5 0 0 59 21 21
2018 Not a person with a disability 38 41 12 7 2 0 0 79 9 336
2017 Person with a disability 33 19 13 24 11 0 0 53 35 30
2017 Not a person with a disability 30 42 14 10 4 0 0 73 14 395

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 0 33 9 20 6 26 5 49 38 20
2018 Not a person with a disability 22 26 18 11 7 14 3 57 21 333
2017 Person with a disability 17 20 18 16 5 14 10 49 27 29
2017 Not a person with a disability 17 24 15 13 8 18 4 53 28 397
2014 Person with a disability 13 16 21 10 26 10 3 33 42 28
2014 Not a person with a disability 14 24 17 18 11 14 2 45 34 394

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 35 5 6 6 0 0 83 12 20
2018 Not a person with a disability 50 32 10 6 2 0 0 82 8 336
2017 Person with a disability 45 30 11 6 8 0 0 75 14 30
2017 Not a person with a disability 38 41 8 9 4 0 0 79 13 397
2014 Person with a disability 37 23 17 7 12 4 0 62 20 28
2014 Not a person with a disability 37 36 11 10 4 0 1 74 14 394
2011 Person with a disability 38 38 0 0 23 0 0 77 23 26
2011 Not a person with a disability 40 36 8 9 6 0 1 77 16 387
2008 Person with a disability 24 35 18 12 12 0 0 59 24 17
2008 Not a person with a disability 22 40 13 13 11 0 0 62 24 245

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 22 35 15 8 4 4 11 68 14 138
2014 Not a person with a disability 25 34 18 6 5 5 7 68 12 135

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 57 0 0 11 0 0 89 11 21
2018 Not a person with a disability 45 39 9 4 1 0 2 86 5 336
2017 Person with a disability 47 20 19 11 3 0 0 67 14 30
2017 Not a person with a disability 45 40 9 5 0 0 1 86 5 396
2014 Person with a disability 42 27 10 17 0 3 0 71 18 28
2014 Not a person with a disability 39 40 11 6 3 0 0 80 9 394
2011 Person with a disability 35 31 23 8 4 0 0 65 12 26
2011 Not a person with a disability 40 41 9 6 3 0 2 81 9 387
2008 Person with a disability 18 47 18 6 6 6 0 69 13 17
2008 Not a person with a disability 22 35 21 13 8 1 0 57 21 245

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 44 5 9 4 0 0 82 13 21
2018 Not a person with a disability 42 39 10 7 1 0 0 81 8 336
2017 Person with a disability 41 30 6 10 12 0 0 72 22 30
2017 Not a person with a disability 40 41 11 6 2 0 0 81 8 397
2014 Person with a disability 40 39 14 0 7 0 0 79 7 28
2014 Not a person with a disability 33 45 10 9 3 0 0 78 12 393
2011 Person with a disability 54 12 19 4 8 4 0 68 12 26
2011 Not a person with a disability 35 43 11 7 3 0 0 78 11 385
2008 Person with a disability 53 35 6 6 0 0 0 88 6 17
2008 Not a person with a disability 29 44 15 7 5 0 0 73 12 245

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 34 6 9 0 0 0 85 9 19
2018 Not a person with a disability 50 33 10 6 2 0 0 83 8 335
2017 Person with a disability 48 30 10 3 9 0 0 78 12 30
2017 Not a person with a disability 44 38 9 6 3 0 0 82 9 397
2014 Person with a disability 50 36 3 7 4 0 0 86 10 28
2014 Not a person with a disability 42 37 9 8 3 0 0 79 12 393
2011 Person with a disability 50 35 8 4 4 0 0 85 8 26
2011 Not a person with a disability 38 40 10 7 4 0 0 78 11 386
2008 Person with a disability 41 41 6 6 6 0 0 82 12 17
2008 Not a person with a disability 37 42 10 7 4 0 0 79 11 245

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 41 4 21 5 0 0 71 26 21
2018 Not a person with a disability 37 36 14 6 4 2 1 75 11 337
2017 Person with a disability 40 36 3 6 11 0 3 78 18 30
2017 Not a person with a disability 43 35 10 6 3 4 0 81 9 395
2014 Person with a disability 37 14 0 21 17 10 0 57 43 28
2014 Not a person with a disability 41 33 10 7 6 2 2 77 13 394
2011 Person with a disability 27 31 8 15 19 0 0 58 35 26
2011 Not a person with a disability 35 36 14 8 4 1 2 73 13 386
2008 Person with a disability 6 29 18 29 12 6 0 38 44 17
2008 Not a person with a disability 12 33 21 18 14 1 0 46 33 245

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 10 22 27 26 0 0 26 53 21
2018 Not a person with a disability 24 29 15 14 12 1 4 57 27 337
2017 Person with a disability 21 16 3 22 30 3 3 40 56 30
2017 Not a person with a disability 23 29 13 15 13 3 4 56 30 397
2014 Person with a disability 16 20 17 17 26 0 3 38 45 28
2014 Not a person with a disability 16 23 15 17 23 4 3 42 43 394
2011 Person with a disability 8 20 8 16 48 0 0 28 64 25
2011 Not a person with a disability 12 19 17 21 26 2 4 33 49 387
2008 Person with a disability 0 29 24 24 24 0 0 29 47 17
2008 Not a person with a disability 11 27 13 18 27 1 2 39 47 245

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 40 11 11 5 0 0 73 16 20
2018 Not a person with a disability 38 39 13 5 4 0 1 78 9 332
2017 Person with a disability 29 36 10 3 15 0 7 70 19 30
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 396
2014 Person with a disability 23 44 19 10 4 0 0 68 13 28
2014 Not a person with a disability 28 43 13 10 6 0 0 71 16 394
2011 Person with a disability 27 42 4 8 19 0 0 69 27 26
2011 Not a person with a disability 32 42 12 9 5 0 1 75 14 384

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 33 15 5 16 0 0 63 21 20
2018 Not a person with a disability 42 38 10 7 3 0 0 80 10 331
2017 Person with a disability 42 27 6 7 15 0 3 71 22 30
2017 Not a person with a disability 42 36 10 8 4 0 1 78 12 394
2014 Person with a disability 30 40 7 9 10 0 3 73 20 28
2014 Not a person with a disability 34 37 13 10 5 0 0 72 15 394

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 40 21 0 0 0 0 79 0 20
2018 Not a person with a disability 42 35 14 7 1 0 0 78 9 335
2017 Person with a disability 45 24 7 13 12 0 0 68 25 30
2017 Not a person with a disability 39 39 16 5 2 0 0 78 6 396
2014 Person with a disability 37 35 7 10 10 0 0 73 20 28
2014 Not a person with a disability 30 44 14 7 4 1 0 74 12 394
2011 Person with a disability 31 42 12 12 4 0 0 73 15 26
2011 Not a person with a disability 38 39 14 6 2 1 0 77 8 388

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 34 32 13 5 5 0 47 20 21
2018 Not a person with a disability 29 43 16 7 2 2 1 75 9 335
2017 Person with a disability 21 32 22 10 11 0 3 56 21 30
2017 Not a person with a disability 26 43 19 5 4 3 1 72 9 396

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 28 15 11 6 0 5 67 17 21
2018 Not a person with a disability 55 28 9 5 2 0 1 84 7 334
2017 Person with a disability 34 35 10 14 8 0 0 69 21 30
2017 Not a person with a disability 44 34 11 7 3 1 1 80 10 396
2014 Person with a disability 26 36 14 7 14 0 3 65 21 28
2014 Not a person with a disability 35 39 13 7 3 2 2 76 10 393
2011 Person with a disability 35 38 12 8 8 0 0 73 15 26
2011 Not a person with a disability 38 41 12 6 2 0 1 79 9 385

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 33 14 10 0 0 0 76 10 21
2018 Not a person with a disability 49 32 14 3 3 0 1 81 5 336
2017 Person with a disability 41 40 7 10 0 3 0 83 10 30
2017 Not a person with a disability 46 35 12 5 2 0 0 81 7 397
2014 Person with a disability 24 43 12 10 10 0 0 67 20 28
2014 Not a person with a disability 39 36 16 6 2 1 0 75 9 394
2011 Person with a disability 46 23 23 8 0 0 0 69 8 26
2011 Not a person with a disability 42 35 14 5 3 0 0 78 8 385
2008 Person with a disability 24 47 18 6 6 0 0 71 12 17
2008 Not a person with a disability 30 41 16 10 2 0 0 71 12 245

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 43 27 30 21
2018 Not a person with a disability 30 28 43 337
2017 Person with a disability 32 37 32 30
2017 Not a person with a disability 28 36 36 397
2014 Person with a disability 43 31 26 28
2014 Not a person with a disability 38 29 33 394
2011 Person with a disability 50 23 27 26
2011 Not a person with a disability 38 27 36 386

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 11 18 44 3 16 9 111
2014 Person with a disability 15 0 52 8 9999 25 12
2014 Not a person with a disability 9 22 54 3 9999 12 147
2011 Person with a disability 15 8 54 23 9999 0 13
2011 Not a person with a disability 8 13 63 5 9999 11 145
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 55 5 0 0 0 0 95 0 20
2018 Not a person with a disability 57 37 4 1 0 0 0 94 2 336
2017 Person with a disability 38 34 10 18 0 0 0 72 18 30
2017 Not a person with a disability 48 39 8 4 2 0 0 86 6 397
2014 Person with a disability 60 33 4 3 0 0 0 93 3 28
2014 Not a person with a disability 44 41 10 3 2 1 0 85 5 394
2011 Person with a disability 42 31 8 4 15 0 0 73 19 26
2011 Not a person with a disability 43 41 9 4 2 1 0 85 6 388
2008 Person with a disability 71 24 0 6 0 0 0 94 6 17
2008 Not a person with a disability 46 34 11 5 4 0 0 80 9 244

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 36 16 9 0 5 0 73 10 21
2018 Not a person with a disability 38 44 12 4 1 0 0 83 5 336
2017 Person with a disability 34 40 7 13 6 0 0 74 19 30
2017 Not a person with a disability 33 47 10 7 2 1 0 80 9 395
2014 Person with a disability 31 44 3 15 7 0 0 74 22 28
2014 Not a person with a disability 29 49 11 8 2 1 0 79 9 394
2011 Person with a disability 19 38 15 19 8 0 0 58 27 26
2011 Not a person with a disability 30 48 11 7 3 1 0 79 10 388

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 34 42 14 5 0 0 20 39 21
2018 Not a person with a disability 6 20 41 23 9 0 1 33 26 336
2017 Person with a disability 8 26 32 13 11 0 10 27 38 30
2017 Not a person with a disability 5 22 42 17 9 0 4 28 28 396
2014 Person with a disability 15 33 35 6 7 3 0 13 50 28
2014 Not a person with a disability 9 26 38 17 7 1 2 24 36 393
2011 Person with a disability 19 35 23 19 4 0 0 23 54 26
2011 Not a person with a disability 10 21 42 17 7 0 3 25 32 387
2008 Person with a disability 18 35 29 12 6 0 0 18 53 17
2008 Not a person with a disability 13 31 33 13 7 1 2 21 45 245

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 0 19 43 33 5 0 0 38 19 21
2018 Not a person with a disability 6 13 27 27 23 1 2 52 20 334
2017 Person with a disability 14 16 21 25 10 3 10 41 35 30
2017 Not a person with a disability 7 16 29 25 14 3 5 43 26 394
2014 Person with a disability 13 22 17 17 17 7 6 39 40 28
2014 Not a person with a disability 9 23 30 21 11 4 3 34 34 391
2011 Person with a disability 19 19 19 23 15 0 4 40 40 26
2011 Not a person with a disability 8 17 30 26 12 2 4 41 27 386
2008 Person with a disability 6 31 25 31 6 0 0 38 38 16
2008 Not a person with a disability 15 24 27 20 10 2 2 31 41 245

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 27 31 23 10 0 0 33 36 21
2018 Not a person with a disability 8 20 32 24 13 2 2 39 28 335
2017 Person with a disability 11 17 22 20 17 0 13 42 32 30
2017 Not a person with a disability 8 18 40 19 11 1 3 31 28 396
2014 Person with a disability 19 3 40 27 4 7 0 33 24 28
2014 Not a person with a disability 12 26 31 16 10 2 3 28 40 393
2011 Person with a disability 27 23 31 12 8 0 0 19 50 26
2011 Not a person with a disability 10 20 31 22 10 3 4 34 33 386
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 12 27 32 16 9 2 3 25 41 245

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 25 5 50 15 0 0 65 30 21
2018 Not a person with a disability 4 14 28 32 20 0 2 53 18 335
2017 Person with a disability 7 10 27 23 27 0 7 53 18 30
2017 Not a person with a disability 4 15 30 31 16 1 3 49 20 392
2014 Person with a disability 17 6 30 27 7 7 6 39 26 28
2014 Not a person with a disability 4 19 34 27 13 2 1 42 23 392
2011 Person with a disability 4 19 38 27 12 0 0 38 23 26
2011 Not a person with a disability 3 14 32 34 13 1 4 49 17 386
2008 Person with a disability 18 18 47 12 6 0 0 18 35 17
2008 Not a person with a disability 8 16 37 29 7 1 2 37 25 245

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 3 29 20 21 5 0 43 26 20
2018 Not a person with a disability 8 19 26 22 22 2 2 45 28 334
2017 Person with a disability 0 23 27 22 18 0 10 44 26 30
2017 Not a person with a disability 8 17 30 22 16 2 6 41 27 395
2014 Person with a disability 17 16 30 14 10 7 6 27 38 28
2014 Not a person with a disability 12 25 29 18 11 2 4 30 39 393
2011 Person with a disability 15 19 19 35 12 0 0 46 35 26
2011 Not a person with a disability 10 21 31 20 13 1 4 35 32 386
2008 Person with a disability 18 18 35 24 6 0 0 29 35 17
2008 Not a person with a disability 10 18 35 23 9 1 4 34 30 243

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 5 40 31 5 0 0 36 24 21
2018 Not a person with a disability 10 21 26 21 16 4 2 39 33 334
2017 Person with a disability 13 16 19 21 18 0 13 45 33 30
2017 Not a person with a disability 13 24 22 20 11 5 5 35 40 396
2014 Person with a disability 17 20 14 17 22 10 0 43 41 28
2014 Not a person with a disability 9 19 27 26 12 5 3 40 30 393
2011 Person with a disability 23 8 15 19 27 0 8 50 33 26
2011 Not a person with a disability 5 15 28 28 14 4 7 47 22 384
2008 Person with a disability 18 29 24 24 6 0 0 29 47 17
2008 Not a person with a disability 11 31 24 16 10 3 5 28 46 245

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 14 28 23 10 10 0 36 32 21
2018 Not a person with a disability 8 15 36 23 14 2 2 38 24 334
2017 Person with a disability 7 16 40 13 15 0 10 30 25 30
2017 Not a person with a disability 6 20 37 21 9 3 3 32 28 396
2014 Person with a disability 19 12 25 17 17 7 3 37 35 28
2014 Not a person with a disability 12 20 35 16 12 3 3 30 34 392

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 60 19 10 0 5 5 0 84 6 21
2018 Not a person with a disability 48 34 7 7 3 2 0 83 10 334
2017 Person with a disability 59 16 10 4 11 0 0 75 15 30
2017 Not a person with a disability 52 32 7 7 2 0 0 84 9 396
2014 Person with a disability 49 25 3 3 20 0 0 74 23 28
2014 Not a person with a disability 43 32 9 9 5 0 0 76 15 393

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 64 26 10 0 0 0 0 90 0 21
2018 Not a person with a disability 54 34 6 4 1 1 0 89 5 336
2017 Person with a disability 49 36 4 6 4 0 0 85 11 30
2017 Not a person with a disability 53 35 6 5 1 0 0 88 6 396
2014 Person with a disability 53 25 6 4 12 0 0 78 16 28
2014 Not a person with a disability 43 38 11 6 2 0 0 82 7 393

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 43 15 0 0 0 0 85 0 21
2018 Not a person with a disability 48 37 10 2 2 1 0 86 4 335

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 27 29 4 0 5 0 66 4 21
2018 Not a person with a disability 47 34 11 3 1 5 0 84 4 336
2017 Person with a disability 57 26 7 6 4 0 0 83 11 30
2017 Not a person with a disability 40 36 14 4 2 3 1 79 7 396
2014 Person with a disability 51 20 3 9 7 10 0 79 17 28
2014 Not a person with a disability 40 35 13 5 2 5 0 79 8 394

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 38 23 0 0 5 0 76 0 21
2018 Not a person with a disability 49 38 10 2 1 1 0 88 2 335
2017 Person with a disability 48 35 10 3 5 0 0 82 8 29
2017 Not a person with a disability 41 42 11 2 1 2 1 85 3 396
2014 Person with a disability 37 27 3 7 16 10 0 71 25 28
2014 Not a person with a disability 36 41 14 5 2 3 0 79 7 394
2011 Person with a disability 27 31 8 23 8 4 0 60 32 26
2011 Not a person with a disability 38 39 15 3 2 2 1 79 6 386

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 24 16 5 5 0 0 74 10 21
2018 Not a person with a disability 62 28 7 1 1 0 0 91 3 336
2017 Person with a disability 47 39 6 0 8 0 0 86 8 30
2017 Not a person with a disability 52 36 7 3 1 0 0 89 4 396
2014 Person with a disability 50 25 4 7 16 0 0 74 22 28
2014 Not a person with a disability 43 42 8 4 3 0 0 86 6 394
2011 Person with a disability 35 31 15 8 12 0 0 65 19 26
2011 Not a person with a disability 44 37 11 5 2 1 0 82 7 385
2008 Person with a disability 24 59 12 0 6 0 0 82 6 17
2008 Not a person with a disability 36 38 14 7 5 0 0 74 12 243

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 25 19 6 15 5 0 59 22 21
2018 Not a person with a disability 33 33 12 10 4 4 5 72 15 336
2017 Person with a disability 42 23 3 14 11 3 3 70 26 30
2017 Not a person with a disability 31 31 14 7 5 6 6 71 13 397
2014 Person with a disability 23 23 10 7 20 10 6 56 32 28
2014 Not a person with a disability 31 31 12 12 6 4 5 68 19 393

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 40 24 5 10 0 0 61 15 21
2018 Not a person with a disability 32 38 15 8 6 1 1 71 14 336
2017 Person with a disability 37 16 11 23 8 0 6 56 33 30
2017 Not a person with a disability 30 36 15 9 4 4 1 69 14 394
2014 Person with a disability 37 21 9 10 23 0 0 58 33 28
2014 Not a person with a disability 26 36 16 11 6 3 2 65 18 394
2011 Person with a disability 27 27 8 12 23 4 0 56 36 26
2011 Not a person with a disability 34 35 13 8 5 2 2 72 14 388
2008 Person with a disability 24 41 12 12 12 0 0 65 24 17
2008 Not a person with a disability 30 28 18 12 8 3 1 60 21 245

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 33 8 11 5 0 0 76 16 21
2018 Not a person with a disability 35 40 16 6 1 2 0 76 8 337

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 16 10 23 15 10 6 43 45 21
2018 Not a person with a disability 20 25 20 13 9 9 4 52 25 335
2017 Person with a disability 11 29 14 7 17 14 9 51 31 30
2017 Not a person with a disability 17 24 17 12 10 14 6 51 28 396
2014 Person with a disability 17 21 7 7 33 7 9 44 48 28
2014 Not a person with a disability 13 19 20 17 15 13 3 38 38 391
2011 Person with a disability 15 12 0 15 38 12 8 33 67 26
2011 Not a person with a disability 16 21 19 15 12 13 4 45 32 386

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 25 75 21
2018 Not a person with a disability 11 89 336

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 9 31 6 8 38 0 29 21 21
2018 Not a person with a disability 18 16 17 5 2 34 7 58 13 336
2017 Person with a disability 20 13 17 0 7 32 10 57 13 30
2017 Not a person with a disability 16 15 17 7 2 33 11 54 16 396
2014 Person with a disability 10 13 24 10 16 21 6 31 36 28
2014 Not a person with a disability 12 19 19 5 5 30 9 51 17 393

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 3 35 14 15 4 29 0 53 27 21
2018 Not a person with a disability 33 30 16 5 3 12 1 73 9 336
2017 Person with a disability 24 34 11 10 8 7 7 67 21 29
2017 Not a person with a disability 24 31 18 7 2 15 3 67 11 397
2014 Person with a disability 27 30 13 6 12 7 3 64 21 28
2014 Not a person with a disability 22 31 21 4 6 15 1 64 12 393
2011 Person with a disability 42 19 12 12 15 0 0 62 27 26
2011 Not a person with a disability 40 34 14 4 2 5 0 78 7 384

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 8 4 25 9 0 53 0 26 20 21
2018 Not a person with a disability 18 17 17 2 1 36 9 63 6 335
2017 Person with a disability 16 14 17 4 3 29 16 55 13 30
2017 Not a person with a disability 16 14 17 3 2 37 11 58 10 396
2014 Person with a disability 16 3 21 10 12 32 6 31 36 28
2014 Not a person with a disability 13 16 20 2 2 38 8 55 8 393

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 30 19 9 0 28 0 61 13 21
2018 Not a person with a disability 33 31 15 4 2 14 2 76 6 335
2017 Person with a disability 30 38 8 11 3 3 7 76 15 29
2017 Not a person with a disability 27 29 15 3 3 19 3 73 8 396
2014 Person with a disability 31 19 17 10 12 7 3 56 25 28
2014 Not a person with a disability 23 31 19 3 2 21 2 69 6 392
2011 Person with a disability 50 8 8 12 12 8 4 65 26 26
2011 Not a person with a disability 40 37 12 3 1 7 0 83 4 385
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 19 11 0 6 5 0 82 6 20
2018 Not a person with a disability 61 23 11 3 2 0 0 85 5 331
2017 Person with a disability 69 13 11 0 8 0 0 82 8 30
2017 Not a person with a disability 56 29 8 4 3 0 0 85 6 397

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 34 9 15 6 11 0 67 23 20
2018 Not a person with a disability 22 43 21 8 2 4 0 67 10 332
2017 Person with a disability 12 31 20 13 15 3 6 47 30 30
2017 Not a person with a disability 19 35 22 10 5 9 0 59 17 397

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 29 26 20 5 0 0 50 24 21
2018 Not a person with a disability 22 45 19 8 3 2 0 69 12 336
2017 Person with a disability 19 38 24 10 8 0 0 58 18 29
2017 Not a person with a disability 18 43 19 10 6 3 0 63 17 395

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 33 21 15 14 0 0 50 29 20
2018 Not a person with a disability 38 29 17 7 7 0 1 68 15 337
2017 Person with a disability 33 17 16 10 20 0 3 52 31 30
2017 Not a person with a disability 27 28 18 14 11 0 2 56 26 396

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 15 34 16 10 0 0 40 26 21
2018 Not a person with a disability 25 28 27 13 7 0 1 53 20 335
2017 Person with a disability 20 34 20 6 14 0 7 57 21 30
2017 Not a person with a disability 24 27 26 14 9 0 1 51 23 396

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 28 22 11 10 0 0 57 21 21
2018 Not a person with a disability 30 31 23 9 5 0 1 62 14 335
2017 Person with a disability 26 23 28 0 20 0 3 51 21 30
2017 Not a person with a disability 28 31 21 10 7 0 1 60 18 396

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 32 16 10 16 0 0 58 26 20
2018 Not a person with a disability 31 23 22 15 8 0 1 55 24 335
2017 Person with a disability 24 13 30 10 17 0 7 39 29 30
2017 Not a person with a disability 24 29 20 15 10 1 1 54 25 395

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 31 11 14 5 0 5 69 20 21
2018 Not a person with a disability 50 24 16 3 4 0 3 76 7 336
2017 Person with a disability 45 25 7 7 7 0 10 77 15 30
2017 Not a person with a disability 46 28 13 5 3 0 5 78 9 394

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 12 13 20 20 0 0 47 39 21
2018 Not a person with a disability 37 27 22 7 6 1 1 65 14 336
2017 Person with a disability 36 16 23 14 7 0 3 54 22 30
2017 Not a person with a disability 34 32 19 10 4 0 1 67 14 397

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 40 12 13 15 10 0 55 31 21
2018 Not a person with a disability 35 31 21 9 2 0 1 68 11 332
2017 Person with a disability 17 35 17 0 21 0 10 58 23 30
2017 Not a person with a disability 30 31 23 9 4 0 1 63 14 396

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 14 27 20 9 0 0 44 29 21
2018 Not a person with a disability 29 32 24 13 2 0 1 61 15 333
2017 Person with a disability 26 16 24 13 18 0 3 44 32 30
2017 Not a person with a disability 25 29 27 13 4 0 1 55 17 396

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 34 21 9 15 0 0 54 24 21
2018 Not a person with a disability 35 30 18 13 3 0 1 65 16 332
2017 Person with a disability 17 26 26 9 18 0 3 44 28 30
2017 Not a person with a disability 31 30 20 12 6 0 1 61 18 394

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 18 27 10 5 0 0 57 15 21
2018 Not a person with a disability 43 30 18 5 3 0 1 73 8 329
2017 Person with a disability 29 33 18 10 3 0 6 66 14 30
2017 Not a person with a disability 39 30 20 7 3 1 1 69 10 396

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 8 10 13 10 0 0 66 23 21
2018 Not a person with a disability 68 17 6 3 1 1 3 89 4 333
2017 Person with a disability 63 15 3 10 6 0 3 80 17 30
2017 Not a person with a disability 63 21 9 3 2 0 2 86 5 397

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 72 13 5 0 10 0 0 85 10 20
2018 Not a person with a disability 82 8 3 1 0 0 4 95 2 332

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 18 11 0 0 15 0 88 0 21
2018 Not a person with a disability 77 12 5 2 2 0 2 91 4 331
2017 Person with a disability 56 10 10 4 11 0 10 72 17 30
2017 Not a person with a disability 73 13 4 4 2 1 3 89 6 393

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 65 15 10 0 5 0 5 84 5 21
2018 Not a person with a disability 54 30 7 5 2 0 1 85 7 335
2017 Person with a disability 45 23 18 3 8 0 3 70 12 30
2017 Not a person with a disability 52 31 9 3 4 0 2 84 7 396

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 10 18 15 10 0 5 55 26 21
2018 Not a person with a disability 59 22 10 5 3 0 1 82 8 335
2017 Person with a disability 52 9 10 10 11 0 7 66 23 30
2017 Not a person with a disability 60 21 10 3 4 0 2 83 7 396

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 62 0 6 0 4 0 29 87 5 21
2018 Not a person with a disability 58 11 6 2 0 0 22 90 3 331
2017 Person with a disability 42 17 7 3 4 3 23 79 11 30
2017 Not a person with a disability 57 14 6 2 1 0 18 87 5 394

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 9 4 10 5 0 14 78 18 21
2018 Not a person with a disability 75 14 6 1 0 1 4 93 1 333
2017 Person with a disability 59 20 11 0 0 0 10 88 0 30
2017 Not a person with a disability 71 14 6 1 1 1 6 91 2 393

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 64 0 8 5 18 0 5 67 25 21
2018 Not a person with a disability 56 16 10 6 9 0 3 74 16 335
2017 Person with a disability 49 10 17 3 20 0 0 59 24 30
2017 Not a person with a disability 50 20 11 7 8 0 4 73 16 396

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 41 0 10 9 0 0 82 18 21
2018 Not a person with a disability 58 24 13 2 2 0 2 83 4 335
2017 Person with a disability 45 16 25 6 4 0 3 63 11 30
2017 Not a person with a disability 55 27 9 4 1 1 3 86 5 394

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 33 30 13 5 5 0 49 20 21
2018 Not a person with a disability 18 37 32 12 2 0 0 54 14 337
2017 Person with a disability 8 22 37 16 18 0 0 29 34 30
2017 Not a person with a disability 13 36 35 11 4 0 0 50 15 397

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 25 43 10 12 0 0 23 35 21
2018 Not a person with a disability 6 15 33 30 16 0 0 46 20 334
2017 Person with a disability 7 35 24 24 10 0 0 34 42 29
2017 Not a person with a disability 4 16 37 27 15 0 1 42 21 394
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 15 35 0 8 5 0 39 61 21
2018 Not a person with a disability 42 31 16 4 4 2 1 43 57 335
2017 Person with a disability 32 24 26 6 4 3 4 35 65 30
2017 Not a person with a disability 34 23 22 8 6 5 2 36 64 397

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 12
2018 Not a person with a disability 21 185
2017 Person with a disability 18 18
2017 Not a person with a disability 26 233

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 30 12
2018 Not a person with a disability 29 185
2017 Person with a disability 5 18
2017 Not a person with a disability 30 233

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 25 12
2018 Not a person with a disability 25 185
2017 Person with a disability 34 18
2017 Not a person with a disability 20 233

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 51 12
2018 Not a person with a disability 37 185
2017 Person with a disability 34 18
2017 Not a person with a disability 49 233

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 12
2018 Not a person with a disability 5 185
2017 Person with a disability 6 18
2017 Not a person with a disability 3 233

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 12
2018 Not a person with a disability 35 185

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 12
2018 Not a person with a disability 31 185
2017 Person with a disability 50 18
2017 Not a person with a disability 37 233

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 0 25 33 24 17 0 12
2018 Not a person with a disability 7 54 19 8 4 9 180
2017 Person with a disability 0 63 25 0 6 6 17
2017 Not a person with a disability 5 55 18 12 3 7 232

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 59 41 11
2018 Not a person with a disability 66 34 184

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 35 5 9 13 5 10 69 26 21
2018 Not a person with a disability 49 20 9 5 7 1 10 77 13 335

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 17 18 35 15 0 0 32 50 12
2018 Not a person with a disability 34 28 15 9 6 2 6 67 16 185
2017 Person with a disability 24 28 0 20 17 0 11 58 42 18
2017 Not a person with a disability 19 36 12 13 8 2 10 62 24 236

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 9 33 43 0 0 9 17 47 12
2018 Not a person with a disability 16 16 13 8 13 4 30 49 32 184
2017 Person with a disability 13 6 6 10 28 0 38 30 61 18
2017 Not a person with a disability 6 17 15 12 21 3 26 33 46 237
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