2018 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 42 14 7 1 0 0 78 8 151
2018 Female gender 40 42 9 6 2 0 0 83 8 205
2017 Male gender 36 46 10 6 2 0 0 82 8 193
2017 Female gender 40 40 12 5 4 0 0 79 9 228
2014 Male gender 30 42 15 9 4 0 0 72 13 208
2014 Female gender 32 48 8 8 4 0 0 80 12 211
2011 Male gender 28 45 14 7 5 0 1 74 12 199
2011 Female gender 34 36 15 8 7 0 0 70 15 198
2008 Male gender 29 47 12 8 4 0 0 76 12 136
2008 Female gender 34 41 11 11 3 0 0 75 14 120

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 41 14 8 1 0 0 78 9 149
2018 Female gender 40 43 10 3 2 1 0 84 6 206
2017 Male gender 37 33 19 10 2 0 0 70 12 194
2017 Female gender 39 38 10 8 5 0 0 77 13 228

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 32 8 2 1 0 0 89 3 149
2018 Female gender 57 33 7 2 1 0 0 90 3 205
2017 Male gender 54 34 11 0 1 0 0 88 1 194
2017 Female gender 57 33 8 2 0 0 0 90 3 227
2014 Male gender 57 33 6 2 2 0 0 90 4 208
2014 Female gender 66 24 6 4 0 0 0 90 4 211
2011 Male gender 49 40 7 3 1 0 1 90 3 198
2011 Female gender 57 29 10 3 1 0 0 86 4 201

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 36 16 5 1 0 0 78 5 150
2018 Female gender 47 39 7 4 2 0 0 86 7 207
2017 Male gender 40 43 11 2 3 0 0 83 5 194
2017 Female gender 49 34 8 5 4 0 0 83 8 227
2014 Male gender 36 41 16 5 1 0 0 77 7 208
2014 Female gender 41 41 8 6 5 0 0 81 11 212
2011 Male gender 39 42 9 7 3 0 1 82 9 199
2011 Female gender 42 39 9 7 4 0 0 81 11 200
2008 Male gender 29 54 10 3 4 0 0 83 7 136
2008 Female gender 35 49 8 3 5 0 0 83 8 121

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 26 16 8 3 1 0 73 11 149
2018 Female gender 47 34 14 3 2 1 0 81 4 206
2017 Male gender 37 41 15 5 2 0 0 78 7 194
2017 Female gender 43 37 13 4 3 0 0 80 8 226
2014 Male gender 25 44 18 9 4 1 0 70 13 208
2014 Female gender 31 39 13 10 5 1 0 71 16 211
2011 Male gender 25 37 19 12 6 1 1 63 18 199
2011 Female gender 32 37 17 10 5 1 0 69 14 197

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 32 12 9 2 0 0 77 11 149
2018 Female gender 46 36 12 3 2 0 0 82 5 206
2017 Male gender 36 43 12 6 3 0 0 79 9 193
2017 Female gender 44 39 8 4 5 0 0 84 9 227
2014 Male gender 28 45 13 9 4 1 0 73 14 207
2014 Female gender 32 41 10 14 3 0 0 72 17 211
2011 Male gender 27 39 14 15 4 1 1 67 19 198
2011 Female gender 34 39 16 6 4 0 0 73 11 201
2008 Male gender 23 40 21 12 4 0 0 63 16 136
2008 Female gender 30 37 14 11 8 0 0 67 19 121

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 26 19 7 7 0 1 66 15 151
2018 Female gender 40 24 15 12 5 2 2 66 18 206
2017 Male gender 34 24 24 12 3 3 1 60 15 194
2017 Female gender 38 22 16 10 7 6 1 65 18 227
2014 Male gender 27 24 18 14 10 6 0 55 26 208
2014 Female gender 27 26 16 11 13 5 2 57 25 211
2011 Male gender 28 26 20 14 10 2 2 55 24 200
2011 Female gender 29 21 17 16 14 5 0 52 30 200
2008 Male gender 21 27 20 18 11 3 0 50 30 136
2008 Female gender 24 27 16 20 11 2 0 53 31 121
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 34 8 3 2 1 0 87 5 149
2018 Female gender 55 28 9 4 3 0 1 84 7 205
2017 Male gender 46 38 7 5 3 0 1 86 8 194
2017 Female gender 46 35 12 5 1 0 0 81 6 228
2014 Male gender 45 36 9 4 4 2 0 83 8 208
2014 Female gender 40 34 10 7 5 4 1 78 12 212
2011 Male gender 46 29 11 5 8 2 2 77 12 200
2011 Female gender 43 28 12 6 8 1 0 73 15 201
2008 Male gender 32 28 17 13 8 2 1 61 21 136
2008 Female gender 35 34 14 7 8 2 1 70 15 121

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 37 10 3 1 1 0 86 4 149
2018 Female gender 53 27 9 7 3 0 0 80 10 205
2017 Male gender 42 40 9 7 2 0 0 82 9 193
2017 Female gender 45 35 6 8 4 1 0 81 13 228
2014 Male gender 40 38 11 6 4 0 0 79 10 208
2014 Female gender 43 30 11 10 6 1 0 73 16 212
2011 Male gender 41 35 8 9 7 1 1 77 16 200
2011 Female gender 39 34 7 10 9 0 0 73 19 201
2008 Male gender 25 33 10 18 13 0 1 59 31 136
2008 Female gender 33 31 17 12 6 1 0 64 18 121

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 27 12 3 3 0 0 82 6 151
2018 Female gender 54 29 8 5 4 0 0 82 9 204
2017 Male gender 51 29 11 5 4 0 0 80 9 192
2017 Female gender 52 29 10 5 5 0 0 81 9 226
2014 Male gender 43 36 10 5 5 0 0 80 10 207
2014 Female gender 45 29 11 7 7 1 0 75 14 212

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 33 13 7 6 5 0 73 13 151
2018 Female gender 40 35 9 7 3 6 0 80 11 207
2017 Male gender 32 36 15 8 5 3 0 71 13 194
2017 Female gender 35 35 12 10 3 5 0 73 14 228
2014 Male gender 26 37 16 10 5 6 0 67 16 208
2014 Female gender 25 38 14 13 7 2 0 65 20 210
2011 Male gender 27 36 15 9 8 6 1 66 18 199
2011 Female gender 27 34 16 13 5 3 0 64 19 201

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 40 17 6 4 0 1 73 10 150
2018 Female gender 41 38 11 8 1 1 0 80 9 204
2017 Male gender 25 43 16 10 5 0 0 69 15 194
2017 Female gender 31 39 16 8 4 2 0 71 13 228
2014 Male gender 22 44 17 8 6 3 0 68 15 208
2014 Female gender 24 40 17 10 7 1 0 65 17 211
2011 Male gender 28 34 17 9 10 2 1 63 19 198
2011 Female gender 30 36 15 13 4 1 0 67 18 201
2008 Male gender 29 31 14 15 9 1 1 61 25 136
2008 Female gender 33 31 15 6 10 5 0 68 17 121

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 33 22 9 7 6 0 59 18 151
2018 Female gender 28 42 11 11 2 7 0 75 14 207
2017 Male gender 15 40 21 12 10 2 1 56 22 193
2017 Female gender 19 40 16 13 5 7 0 63 19 228
2014 Male gender 14 36 23 14 7 6 0 53 23 208
2014 Female gender 18 37 19 16 8 2 0 56 25 211
2011 Male gender 15 42 15 16 9 5 1 59 25 199
2011 Female gender 17 38 23 14 4 4 0 57 19 201
2008 Male gender 12 40 18 18 9 3 0 54 28 136
2008 Female gender 23 32 16 19 6 4 1 57 26 120

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 37 24 10 5 2 0 60 16 151
2018 Female gender 25 42 15 10 4 4 0 69 15 206
2017 Male gender 20 39 20 15 5 1 1 60 20 193
2017 Female gender 20 38 13 17 7 4 1 61 25 227
2014 Male gender 14 34 22 15 11 4 0 50 27 207
2014 Female gender 19 34 14 24 8 2 0 53 32 211
2011 Male gender 13 36 22 15 12 2 1 49 28 199
2011 Female gender 18 35 15 22 8 1 0 54 31 201
2008 Male gender 8 28 20 27 16 1 0 37 43 135
2008 Female gender 20 30 14 23 11 2 0 51 35 120
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 38 18 7 3 0 0 73 10 151
2018 Female gender 45 35 9 6 3 1 1 81 9 206
2017 Male gender 28 39 17 11 4 1 0 68 15 194
2017 Female gender 37 37 10 10 5 0 0 74 15 228
2014 Male gender 24 40 17 12 7 0 0 64 19 208
2014 Female gender 31 33 17 12 6 0 0 65 18 212
2011 Male gender 26 45 13 10 7 0 1 71 17 199
2011 Female gender 29 41 9 16 6 0 0 70 22 200

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 42 13 8 1 0 0 77 10 151
2018 Female gender 38 41 11 6 3 0 0 79 10 207
2017 Male gender 29 38 18 11 4 0 0 67 14 193
2017 Female gender 33 41 10 10 5 0 1 75 15 227

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 28 19 9 9 12 3 56 22 151
2018 Female gender 22 25 16 13 4 16 4 58 22 203
2017 Male gender 17 26 16 12 10 14 4 53 28 194
2017 Female gender 17 22 14 15 7 21 4 52 29 227
2014 Male gender 14 22 20 19 11 12 3 42 35 208
2014 Female gender 14 23 16 16 12 16 2 46 35 212

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 35 13 8 1 0 0 78 9 151
2018 Female gender 56 30 7 5 3 0 0 86 7 206
2017 Male gender 37 40 9 10 3 1 0 77 13 194
2017 Female gender 39 41 7 7 6 0 0 80 13 228
2014 Male gender 37 37 12 9 4 0 1 74 14 208
2014 Female gender 38 34 10 10 6 1 1 74 16 212
2011 Male gender 38 40 7 9 6 0 2 79 14 200
2011 Female gender 43 33 8 8 9 0 0 76 17 200
2008 Male gender 17 41 14 15 13 0 1 59 27 136
2008 Female gender 28 37 14 11 10 0 0 65 21 121

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 32 12 8 2 4 8 74 11 50
2018 Female gender 26 32 10 14 3 5 10 69 20 50
2017 Male gender 22 35 17 11 4 2 9 64 17 77
2017 Female gender 20 37 14 9 3 6 11 69 14 70
2014 Male gender 33 29 20 6 3 6 4 68 9 74
2014 Female gender 17 38 13 10 8 1 12 64 21 68

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 37 10 3 1 1 2 84 5 151
2018 Female gender 44 42 7 4 2 0 1 87 6 207
2017 Male gender 40 44 12 3 1 0 0 84 4 194
2017 Female gender 49 35 8 6 1 0 2 86 7 227
2014 Male gender 37 40 11 8 5 0 0 76 13 208
2014 Female gender 42 39 10 5 1 1 0 82 7 212
2011 Male gender 38 41 12 5 3 0 2 81 8 199
2011 Female gender 42 39 8 7 4 0 2 82 10 200
2008 Male gender 20 32 21 16 10 1 0 53 26 136
2008 Female gender 24 38 21 10 6 1 1 63 16 121

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 39 12 7 1 0 0 80 8 151
2018 Female gender 41 41 9 7 2 0 0 83 9 207
2017 Male gender 39 38 15 6 3 0 0 77 8 194
2017 Female gender 41 42 7 6 3 0 0 83 10 228
2014 Male gender 30 45 13 7 4 0 0 76 11 208
2014 Female gender 37 44 8 10 2 0 0 81 12 211
2011 Male gender 37 42 12 7 2 0 1 79 9 199
2011 Female gender 37 40 11 7 6 1 0 77 13 200
2008 Male gender 31 43 18 4 4 0 0 74 8 136
2008 Female gender 31 42 12 9 6 0 0 74 15 121

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 30 12 5 2 0 0 81 7 149
2018 Female gender 49 36 8 7 1 0 0 85 7 205
2017 Male gender 44 36 11 6 3 0 0 80 9 194
2017 Female gender 45 39 7 6 3 0 0 84 9 228
2014 Male gender 37 40 12 8 4 0 0 76 12 208
2014 Female gender 48 34 6 9 3 0 0 82 12 211
2011 Male gender 42 41 9 6 3 1 1 83 8 200
2011 Female gender 37 38 11 7 7 0 0 75 14 199
2008 Male gender 38 39 13 7 3 0 0 76 10 136
2008 Female gender 38 43 6 7 7 0 0 81 13 121

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 44 12 11 4 0 1 74 14 152
2018 Female gender 42 31 15 4 5 3 0 75 9 207
2017 Male gender 36 38 9 8 3 6 0 79 11 193
2017 Female gender 48 32 10 4 3 3 0 83 8 227
2014 Male gender 37 33 9 9 6 4 2 74 16 208
2014 Female gender 45 31 9 6 6 2 1 78 13 212
2011 Male gender 32 38 14 10 5 1 2 71 14 199
2011 Female gender 39 36 11 7 6 1 2 76 13 200
2008 Male gender 10 28 21 24 16 1 0 39 40 136
2008 Female gender 14 40 21 12 12 1 1 55 24 121

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 26 18 13 18 0 3 50 31 152
2018 Female gender 24 30 15 15 9 2 6 58 26 207
2017 Male gender 21 26 13 17 17 3 3 50 36 194
2017 Female gender 24 30 12 14 13 3 6 58 29 228
2014 Male gender 16 27 13 16 22 3 3 46 41 208
2014 Female gender 16 20 17 17 24 3 3 38 44 212
2011 Male gender 12 19 18 18 29 1 4 33 49 198
2011 Female gender 10 20 16 22 24 3 4 33 50 201
2008 Male gender 10 26 11 17 32 1 3 37 51 136
2008 Female gender 12 27 17 20 20 2 2 41 41 121

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 37 15 5 5 0 0 75 10 147
2018 Female gender 37 41 11 6 2 0 1 80 9 206
2017 Male gender 37 40 16 6 2 0 0 76 8 194
2017 Female gender 36 41 10 6 7 0 1 78 12 227
2014 Male gender 28 45 13 9 5 0 0 73 14 208
2014 Female gender 28 41 15 11 5 0 0 69 16 212
2011 Male gender 30 44 10 9 7 0 1 75 16 198
2011 Female gender 35 40 13 7 5 0 1 75 12 199

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 44 11 5 4 0 0 81 8 148
2018 Female gender 46 33 9 8 4 0 0 78 12 204
2017 Male gender 39 36 12 10 2 0 0 76 12 192
2017 Female gender 44 34 8 6 6 0 1 79 13 227
2014 Male gender 34 37 13 11 5 0 0 71 15 208
2014 Female gender 35 37 12 9 6 0 1 73 16 212

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 33 16 7 1 0 0 76 8 149
2018 Female gender 42 38 13 7 1 0 0 79 8 207
2017 Male gender 36 41 17 5 1 0 0 77 7 194
2017 Female gender 42 35 14 5 3 0 0 77 8 227
2014 Male gender 30 41 17 5 5 1 0 72 11 208
2014 Female gender 31 45 10 10 4 0 0 76 14 212
2011 Male gender 37 40 14 7 2 1 1 78 8 200
2011 Female gender 40 38 13 5 2 1 0 78 8 201

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 43 23 4 3 1 1 69 7 151
2018 Female gender 28 43 13 9 2 4 1 75 11 206
2017 Male gender 24 42 21 8 2 3 0 68 10 194
2017 Female gender 27 44 17 3 6 2 1 73 9 227

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 29 12 6 5 1 1 77 11 150
2018 Female gender 58 28 9 5 0 0 1 86 5 206
2017 Male gender 36 39 12 7 5 1 0 76 12 193
2017 Female gender 52 29 10 7 2 0 1 82 8 228
2014 Male gender 34 35 17 7 3 2 1 72 10 208
2014 Female gender 34 42 8 7 5 1 3 79 12 211
2011 Male gender 34 44 13 6 3 0 2 79 8 198
2011 Female gender 43 37 10 7 3 1 0 80 10 200

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 31 17 4 3 0 1 76 7 152
2018 Female gender 50 32 12 3 2 0 0 83 5 206
2017 Male gender 43 36 13 4 3 0 0 80 7 194
2017 Female gender 48 34 10 7 1 0 0 82 8 228
2014 Male gender 38 38 15 6 3 0 0 76 9 208
2014 Female gender 37 36 16 7 3 1 0 73 10 212
2011 Male gender 38 35 17 8 3 0 0 73 11 199
2011 Female gender 48 32 14 3 3 0 0 80 6 199
2008 Male gender 24 45 20 8 3 0 0 69 11 136
2008 Female gender 36 36 13 11 2 0 1 73 13 121

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 35 27 39 152
2018 Female gender 27 27 45 207
2017 Male gender 27 39 34 194
2017 Female gender 29 34 36 228
2014 Male gender 38 30 33 208
2014 Female gender 37 29 34 212
2011 Male gender 39 32 29 198
2011 Female gender 36 22 43 200

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 12 24 35 8 15 6 53
2018 Female gender 13 18 44 3 17 5 57
2017 Male gender 13 23 42 2 16 4 53
2017 Female gender 9 15 48 3 15 11 67
2014 Male gender 7 23 56 2 9999 11 77
2014 Female gender 11 16 53 5 9999 15 79
2011 Male gender 9 14 63 5 9999 9 78
2011 Female gender 10 13 61 7 9999 10 72
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 40 2 2 0 0 0 96 2 150
2018 Female gender 57 36 6 1 0 0 0 93 1 207
2017 Male gender 43 40 10 5 1 0 0 83 6 194
2017 Female gender 51 36 7 4 2 0 0 87 6 228
2014 Male gender 41 42 11 3 3 0 0 83 5 208
2014 Female gender 49 38 8 3 1 1 0 87 5 212
2011 Male gender 42 45 8 2 3 1 1 87 5 200
2011 Female gender 47 34 8 6 3 1 0 82 9 201
2008 Male gender 49 33 10 5 3 0 0 82 8 135
2008 Female gender 47 33 12 4 4 0 0 80 8 121

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 37 19 4 3 0 1 73 7 151
2018 Female gender 41 48 7 4 0 1 0 90 4 207
2017 Male gender 26 49 14 8 3 0 0 76 11 193
2017 Female gender 38 44 7 7 2 1 0 84 9 227
2014 Male gender 30 47 11 7 3 2 0 79 10 208
2014 Female gender 28 51 10 9 1 0 0 80 10 212
2011 Male gender 26 48 12 10 4 1 1 74 14 200
2011 Female gender 32 49 9 6 2 1 0 82 9 201

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 6 27 38 22 6 0 1 28 33 152
2018 Female gender 6 16 43 23 11 0 0 34 23 206
2017 Male gender 5 23 40 20 8 0 5 29 29 194
2017 Female gender 6 22 42 15 11 0 3 28 28 227
2014 Male gender 11 26 38 14 7 1 2 22 39 208
2014 Female gender 7 28 39 18 7 1 1 25 36 211
2011 Male gender 11 23 40 17 6 0 4 24 35 199
2011 Female gender 9 21 42 16 8 0 3 26 31 201
2008 Male gender 14 30 38 12 4 1 1 17 45 136
2008 Female gender 12 32 28 15 9 0 3 25 46 121

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 15 28 23 21 1 2 46 26 151
2018 Female gender 4 11 28 32 23 1 2 56 15 205
2017 Male gender 8 15 28 30 11 1 6 44 26 193
2017 Female gender 7 17 29 20 17 5 4 41 26 227
2014 Male gender 5 26 29 23 11 2 3 36 33 208
2014 Female gender 13 19 29 19 11 5 4 33 35 209
2011 Male gender 10 18 32 24 11 2 5 37 29 199
2011 Female gender 8 16 27 27 15 3 6 45 26 200
2008 Male gender 13 25 31 21 8 1 1 30 38 136
2008 Female gender 17 26 23 20 11 2 3 32 44 120

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 19 34 25 12 1 0 38 28 152
2018 Female gender 7 21 30 24 14 2 3 40 29 205
2017 Male gender 8 21 39 18 10 1 4 29 30 194
2017 Female gender 8 17 38 21 13 1 3 34 26 227
2014 Male gender 12 27 30 18 10 0 3 29 40 208
2014 Female gender 13 20 34 16 9 4 4 27 36 211
2011 Male gender 14 21 28 23 9 2 5 34 37 199
2011 Female gender 9 20 33 21 11 4 5 34 31 200
2008 Male gender 13 26 33 18 8 1 1 26 40 136
2008 Female gender 13 29 29 14 9 2 4 25 45 121

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 7 14 24 32 21 1 2 54 21 152
2018 Female gender 3 14 27 34 19 0 2 54 18 205
2017 Male gender 5 16 31 29 15 1 4 46 22 191
2017 Female gender 4 13 29 32 19 1 3 52 17 226
2014 Male gender 5 16 35 29 12 2 1 42 21 207
2014 Female gender 5 20 32 25 14 2 1 40 26 211
2011 Male gender 2 16 33 34 10 1 4 46 19 198
2011 Female gender 2 12 31 33 16 0 4 52 16 201
2008 Male gender 7 16 41 30 4 1 1 35 23 136
2008 Female gender 11 17 32 26 10 2 3 37 29 121

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 12 18 26 20 21 1 1 42 31 151
2018 Female gender 8 17 25 24 22 2 3 47 26 204
2017 Male gender 10 13 34 25 12 1 5 39 24 193
2017 Female gender 6 20 25 20 20 1 7 44 29 227
2014 Male gender 15 21 31 20 10 1 2 31 37 208
2014 Female gender 9 27 27 16 11 3 6 30 40 211
2011 Male gender 13 20 32 22 10 1 4 32 34 200
2011 Female gender 7 21 29 21 16 2 6 39 30 199
2008 Male gender 9 18 37 27 4 2 3 33 28 136
2008 Female gender 13 18 33 18 13 0 5 33 32 120

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 10 24 26 22 16 3 0 39 35 152
2018 Female gender 10 17 29 21 15 4 3 39 29 204
2017 Male gender 10 26 22 25 10 2 5 37 39 194
2017 Female gender 15 21 23 17 13 6 6 34 40 227
2014 Male gender 7 19 28 27 13 4 2 43 27 208
2014 Female gender 11 19 25 24 11 8 4 39 33 211
2011 Male gender 9 12 29 27 16 2 6 47 22 198
2011 Female gender 4 16 28 24 15 6 10 45 22 199
2008 Male gender 11 32 29 17 9 1 1 26 44 136
2008 Female gender 13 30 17 17 11 4 9 31 50 121

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 11 19 31 24 12 3 0 37 30 152
2018 Female gender 7 12 40 22 15 2 3 38 20 204
2017 Male gender 6 24 37 20 8 1 3 29 32 194
2017 Female gender 6 16 38 21 12 4 4 35 24 227
2014 Male gender 14 19 35 15 11 4 2 27 35 207
2014 Female gender 11 19 33 17 14 2 4 34 31 211

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 34 9 6 3 1 0 82 9 149
2018 Female gender 48 33 6 8 3 3 0 84 10 207
2017 Male gender 49 35 8 5 3 0 0 84 8 193
2017 Female gender 55 27 6 8 3 0 0 82 12 228
2014 Male gender 44 32 8 8 6 0 0 77 14 208
2014 Female gender 43 31 9 9 7 0 0 74 16 211

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 36 8 2 1 0 0 88 4 151
2018 Female gender 56 32 5 5 1 2 0 89 6 207
2017 Male gender 52 38 4 3 3 0 0 90 6 193
2017 Female gender 54 33 6 7 0 0 0 87 7 228
2014 Male gender 44 38 11 4 2 0 0 83 7 208
2014 Female gender 43 37 10 7 3 0 0 80 10 211

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 35 12 2 1 1 0 84 4 151
2018 Female gender 47 39 9 2 1 1 0 87 4 206

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 38 13 2 1 6 0 82 3 151
2018 Female gender 51 31 11 3 1 3 0 85 4 207
2017 Male gender 36 34 18 5 2 2 2 74 7 193
2017 Female gender 45 36 9 4 2 3 0 84 7 228
2014 Male gender 40 35 14 5 3 4 0 78 8 208
2014 Female gender 41 34 11 6 2 6 0 80 9 212

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 42 12 1 1 1 0 86 1 151
2018 Female gender 51 36 9 2 0 1 0 88 2 206
2017 Male gender 36 46 14 3 1 1 0 83 4 194
2017 Female gender 46 38 9 2 1 3 1 87 3 226
2014 Male gender 35 42 12 4 3 3 0 80 8 208
2014 Female gender 36 38 14 6 2 4 0 77 9 212
2011 Male gender 35 42 13 5 3 2 1 79 8 199
2011 Female gender 41 37 14 5 2 3 1 79 7 200

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 34 5 2 3 0 0 91 4 151
2018 Female gender 64 24 9 2 1 0 0 88 2 207
2017 Male gender 47 41 8 2 2 0 0 89 4 194
2017 Female gender 56 33 7 2 2 0 0 88 4 227
2014 Male gender 43 42 8 4 3 0 0 85 7 208
2014 Female gender 44 40 8 4 3 0 0 84 8 212
2011 Male gender 38 40 12 5 4 1 1 79 9 198
2011 Female gender 50 34 10 5 2 1 0 84 7 200
2008 Male gender 28 43 17 7 4 0 1 72 11 135
2008 Female gender 43 35 10 7 5 0 0 78 12 120

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 32 10 8 6 5 5 72 16 151
2018 Female gender 33 33 14 10 3 3 4 70 15 207
2017 Male gender 31 29 16 5 5 7 6 69 12 194
2017 Female gender 33 32 10 10 5 5 6 73 16 228
2014 Male gender 28 34 11 9 7 6 5 70 18 207
2014 Female gender 33 26 13 14 7 3 5 64 22 212

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 36 17 9 8 0 1 66 17 152
2018 Female gender 32 39 15 6 4 2 1 74 10 206
2017 Male gender 28 32 20 6 6 4 4 65 13 192
2017 Female gender 31 37 10 13 4 4 0 72 18 227
2014 Male gender 30 37 18 9 4 2 1 69 13 208
2014 Female gender 23 33 14 14 10 3 2 60 25 212
2011 Male gender 34 34 13 10 7 3 2 70 17 200
2011 Female gender 35 36 12 6 5 3 2 74 13 201
2008 Male gender 26 29 20 15 8 1 1 56 24 136
2008 Female gender 34 27 17 9 7 5 1 65 18 121

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 37 18 8 2 1 0 72 10 152
2018 Female gender 37 42 13 5 1 2 0 80 6 207

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 22 21 12 12 7 2 51 26 152
2018 Female gender 17 26 19 14 7 11 6 52 26 205
2017 Male gender 18 22 20 12 9 14 4 49 26 193
2017 Female gender 15 26 14 11 12 14 7 53 29 228
2014 Male gender 16 21 22 11 14 14 2 43 31 207
2014 Female gender 11 17 16 23 17 11 5 33 47 210
2011 Male gender 14 21 20 13 15 14 4 42 34 199
2011 Female gender 18 21 17 19 10 12 5 46 34 200

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 10 90 152
2018 Female gender 13 87 206

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 53 16
2018 Female gender 60 25

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 54 16
2018 Female gender 56 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 16
2018 Female gender 0 25

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 16
2018 Female gender 0 25

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 51 16
2018 Female gender 45 25

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 47 16
2018 Female gender 60 25

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 16
2018 Female gender 37 25

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 40 16
2018 Female gender 58 25

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 45 16
2018 Female gender 36 25

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 16
2018 Female gender 0 25

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 56 16
2018 Female gender 61 25

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 31 16
2018 Female gender 24 25

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 14
2018 Female gender 26 24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 14
2018 Female gender 29 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 52 14
2018 Female gender 23 24

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 14
2018 Female gender 0 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 17 19 7 3 29 6 55 15 151
2018 Female gender 15 16 17 4 2 39 7 57 12 207
2017 Male gender 18 16 20 5 3 28 9 55 13 193
2017 Female gender 15 13 14 8 3 36 12 53 20 228
2014 Male gender 15 19 20 3 4 28 11 56 12 208
2014 Female gender 9 17 20 9 7 31 8 43 26 211

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 33 17 4 4 11 1 71 10 151
2018 Female gender 32 29 15 7 2 15 1 72 10 207
2017 Male gender 27 33 20 5 3 10 3 69 9 194
2017 Female gender 22 30 16 9 3 19 3 65 15 227
2014 Male gender 26 34 21 3 6 9 1 67 9 208
2014 Female gender 18 29 19 5 7 21 1 60 16 211
2011 Male gender 38 36 15 4 3 4 1 77 7 198
2011 Female gender 44 31 14 5 2 5 0 78 7 199

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 4 96 152
2018 Female gender 4 96 206

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 19 17 3 2 30 7 65 9 152
2018 Female gender 15 13 18 1 1 43 8 58 4 205
2017 Male gender 16 17 20 4 1 33 9 58 8 193
2017 Female gender 16 12 13 3 3 40 14 60 12 228
2014 Male gender 17 15 21 2 3 34 9 55 9 208
2014 Female gender 10 16 19 4 2 42 6 50 13 211

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 33 15 4 2 12 1 76 7 151
2018 Female gender 32 29 16 4 1 16 2 74 6 206
2017 Male gender 31 30 16 5 3 13 3 72 9 194
2017 Female gender 25 30 12 3 3 22 4 75 9 226
2014 Male gender 27 33 16 3 3 16 2 73 8 208
2014 Female gender 19 27 21 3 3 24 3 63 8 210
2011 Male gender 42 39 11 2 1 6 1 86 3 200
2011 Female gender 40 33 14 4 1 9 1 80 5 199
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 62 17 16 3 2 0 0 79 5 151
2018 Female gender 61 26 7 2 3 1 1 89 5 201
2017 Male gender 54 29 9 3 4 0 0 83 8 194
2017 Female gender 58 27 8 3 2 1 0 86 6 228

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 44 18 9 5 3 0 67 14 148
2018 Female gender 24 41 23 7 1 5 0 68 8 205
2017 Male gender 17 30 29 9 6 8 1 51 17 194
2017 Female gender 20 38 17 11 5 8 1 64 17 228

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 44 19 7 5 2 0 68 12 151
2018 Female gender 22 43 19 11 2 2 0 67 13 207
2017 Male gender 18 42 24 9 5 3 0 61 14 193
2017 Female gender 19 44 16 11 6 3 0 65 18 226

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 32 17 8 9 0 1 66 17 152
2018 Female gender 40 27 17 8 7 0 1 68 15 206
2017 Male gender 23 28 19 15 13 1 1 52 29 194
2017 Female gender 31 26 17 13 11 0 3 58 24 227

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 23 30 13 7 0 1 50 21 152
2018 Female gender 23 30 26 13 7 0 1 54 20 205
2017 Male gender 21 32 26 14 7 0 0 52 21 193
2017 Female gender 26 23 25 13 11 0 2 50 24 228

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 30 25 11 7 0 1 57 18 150
2018 Female gender 33 31 22 9 3 0 1 65 12 207
2017 Male gender 25 31 24 11 9 0 1 56 20 193
2017 Female gender 31 29 21 9 7 1 2 62 17 228

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 21 21 18 10 1 1 51 28 151
2018 Female gender 32 24 21 13 8 0 2 57 22 205
2017 Male gender 20 31 21 17 10 0 1 51 27 193
2017 Female gender 27 26 21 12 11 1 2 55 24 227

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 23 14 3 7 0 3 76 10 152
2018 Female gender 47 26 16 4 2 0 4 77 6 206
2017 Male gender 42 33 13 6 3 0 4 78 9 192
2017 Female gender 50 23 12 5 4 0 6 78 9 227

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 24 23 6 10 1 0 61 16 152
2018 Female gender 37 27 20 10 5 1 2 65 15 206
2017 Male gender 32 34 20 8 6 0 1 66 14 194
2017 Female gender 37 28 18 12 3 0 1 66 16 228

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 27 24 9 3 0 1 64 12 150
2018 Female gender 32 35 19 9 3 1 2 69 11 204
2017 Male gender 28 33 24 8 5 0 1 62 13 193
2017 Female gender 30 30 22 9 5 0 3 62 15 228

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 29 22 17 3 0 1 58 20 150
2018 Female gender 28 31 26 11 3 0 1 60 14 205
2017 Male gender 26 28 26 14 6 0 0 54 20 193
2017 Female gender 25 28 28 12 5 0 1 54 17 228

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 28 16 15 3 0 1 65 18 149
2018 Female gender 32 32 20 11 4 0 1 65 15 205
2017 Male gender 31 29 22 12 6 0 0 60 18 193
2017 Female gender 29 31 19 12 7 0 1 61 20 226

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 28 19 5 5 0 1 71 11 148
2018 Female gender 43 30 19 6 2 0 1 73 8 203
2017 Male gender 38 29 20 10 2 1 1 68 12 192
2017 Female gender 38 30 20 5 5 1 1 70 10 228

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 66 15 7 3 3 0 5 85 7 150
2018 Female gender 68 18 6 4 0 1 2 89 4 205
2017 Male gender 64 21 7 4 2 0 1 86 7 194
2017 Female gender 63 21 10 2 2 0 3 86 4 228

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 81 8 4 2 0 0 4 93 2 149
2018 Female gender 82 9 3 1 1 1 4 95 2 204

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 78 11 6 2 1 0 2 90 3 150
2018 Female gender 74 13 5 2 2 2 2 91 4 203
2017 Male gender 76 12 2 3 3 1 3 91 7 191
2017 Female gender 68 13 7 4 3 1 3 85 7 228

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 56 27 9 5 2 1 1 84 7 151
2018 Female gender 53 31 6 5 3 0 2 86 8 206
2017 Male gender 46 38 8 3 5 0 1 84 8 192
2017 Female gender 55 24 10 3 3 0 3 83 7 228

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 22 11 6 3 0 1 79 10 151
2018 Female gender 58 21 10 5 3 0 3 82 8 206
2017 Male gender 58 22 12 3 5 0 1 81 7 193
2017 Female gender 60 19 8 4 5 0 4 83 9 228

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 62 12 6 3 0 1 17 89 4 149
2018 Female gender 56 9 5 1 1 0 27 90 2 204
2017 Male gender 60 15 9 2 2 1 12 85 5 192
2017 Female gender 53 14 5 3 1 1 23 89 5 227

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 72 15 4 2 1 1 4 93 3 150
2018 Female gender 74 11 7 1 1 0 6 91 2 205
2017 Male gender 69 17 6 1 1 0 6 91 2 192
2017 Female gender 72 12 7 0 1 1 7 91 1 226

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 63 11 10 5 11 0 1 74 16 151
2018 Female gender 51 19 9 7 9 0 5 73 17 206
2017 Male gender 48 20 12 6 10 0 5 71 16 193
2017 Female gender 51 20 10 7 9 0 3 74 16 228

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 58 26 12 3 1 0 1 84 4 151
2018 Female gender 56 24 13 2 4 0 3 82 5 206
2017 Male gender 55 28 10 4 0 1 2 86 4 192
2017 Female gender 54 26 10 4 3 0 3 83 7 227

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 31 30 16 2 0 0 52 18 152
2018 Female gender 15 41 33 9 2 1 0 56 11 207
2017 Male gender 14 33 36 11 6 0 0 47 17 194
2017 Female gender 11 38 35 11 4 0 0 49 16 228

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 15 29 29 17 0 0 46 24 151
2018 Female gender 4 15 37 29 15 0 0 44 19 205
2017 Male gender 3 16 37 27 17 0 1 44 19 192
2017 Female gender 6 18 35 28 12 0 0 40 24 226
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 33 15 5 4 2 1 41 59 150
2018 Female gender 45 26 18 4 5 2 1 46 54 207
2017 Male gender 32 23 23 10 5 7 1 34 66 194
2017 Female gender 35 23 23 7 7 2 3 37 63 228

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 17 85
2018 Female gender 24 111
2017 Male gender 20 117
2017 Female gender 30 134

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 27 85
2018 Female gender 31 111
2017 Male gender 31 117
2017 Female gender 26 134

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 22 85
2018 Female gender 27 111
2017 Male gender 19 117
2017 Female gender 22 134

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 85
2018 Female gender 36 111
2017 Male gender 52 117
2017 Female gender 45 134

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 5 85
2018 Female gender 4 111
2017 Male gender 4 117
2017 Female gender 2 134

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 85
2018 Female gender 32 111

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 29 85
2018 Female gender 32 111
2017 Male gender 36 117
2017 Female gender 40 134

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 7 52 23 7 4 7 84
2018 Female gender 5 53 15 11 5 10 107
2017 Male gender 4 58 16 11 2 8 116
2017 Female gender 5 53 20 12 4 6 133

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 76 24 84
2018 Female gender 58 42 110

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 22 9 5 8 1 5 77 13 152
2018 Female gender 45 20 9 5 7 1 14 76 14 205

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 23 16 11 6 1 8 64 19 85
2018 Female gender 32 31 14 10 7 2 4 67 18 111
2017 Male gender 16 37 11 12 13 2 8 59 28 117
2017 Female gender 23 34 10 15 5 2 11 65 23 136

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 18 16 17 8 14 5 23 46 30 85
2018 Female gender 13 17 12 10 11 3 34 48 33 110
2017 Male gender 7 18 16 15 22 3 18 32 48 118
2017 Female gender 6 16 11 8 21 2 35 35 47 136
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