2018 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 39 11 7 2 0 0 79 10 151
2018 3 to 10 years in current department or agency 39 43 10 7 1 0 0 82 8 117
2018 11 to 20 years in current department or agency 33 48 14 5 0 0 0 81 5 63
2018 More than 20 years in current department or agency 36 39 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 41 37 13 6 2 0 0 78 8 162
2017 3 to 10 years in current department or agency 34 48 10 4 4 0 0 81 9 165
2017 11 to 20 years in current department or agency 39 45 9 7 0 0 0 84 7 65
2017 More than 20 years in current department or agency 38 41 10 4 7 0 0 79 10 29
2014 Less than 3 years in current department or agency 40 41 10 6 3 0 0 81 9 130
2014 3 to 10 years in current department or agency 26 47 11 11 5 0 0 73 16 187
2014 11 to 20 years in current department or agency 23 46 17 11 3 0 0 69 14 77
2014 More than 20 years in current department or agency 50 34 8 4 4 0 0 83 8 23

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 43 9 3 2 1 0 86 5 150
2018 3 to 10 years in current department or agency 40 39 9 8 3 1 0 79 11 118
2018 11 to 20 years in current department or agency 31 45 18 6 0 0 0 76 6 62
2018 More than 20 years in current department or agency 22 54 19 5 0 0 0 76 5 23
2017 Less than 3 years in current department or agency 46 32 13 7 2 0 0 79 9 162
2017 3 to 10 years in current department or agency 31 36 16 12 5 0 0 67 17 165
2017 11 to 20 years in current department or agency 37 40 13 6 4 0 0 77 10 66
2017 More than 20 years in current department or agency 35 34 14 7 10 0 0 69 17 29

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 35 9 2 1 0 0 89 3 148
2018 3 to 10 years in current department or agency 58 30 9 2 1 0 0 88 3 119
2018 11 to 20 years in current department or agency 65 26 6 1 2 0 0 91 3 63
2018 More than 20 years in current department or agency 43 48 5 0 5 0 0 90 5 23
2017 Less than 3 years in current department or agency 50 37 11 1 0 0 0 87 1 161
2017 3 to 10 years in current department or agency 58 31 9 2 1 0 0 89 2 165
2017 11 to 20 years in current department or agency 63 33 4 0 0 0 0 96 0 66
2017 More than 20 years in current department or agency 45 38 10 0 7 0 0 83 7 29
2014 Less than 3 years in current department or agency 70 22 4 2 1 1 0 93 3 130
2014 3 to 10 years in current department or agency 59 28 7 5 2 0 0 87 6 188
2014 11 to 20 years in current department or agency 56 37 6 1 0 0 0 92 1 76
2014 More than 20 years in current department or agency 63 29 4 4 0 0 0 92 4 23

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 10 5 2 0 0 82 7 150
2018 3 to 10 years in current department or agency 43 40 12 5 1 0 0 82 6 119
2018 11 to 20 years in current department or agency 46 39 8 3 3 0 0 86 6 63
2018 More than 20 years in current department or agency 29 51 19 0 0 0 0 81 0 23
2017 Less than 3 years in current department or agency 46 38 11 4 1 0 0 84 5 161
2017 3 to 10 years in current department or agency 44 36 10 5 5 1 0 81 9 165
2017 11 to 20 years in current department or agency 48 44 6 0 2 0 0 92 2 66
2017 More than 20 years in current department or agency 35 38 14 3 10 0 0 73 14 29
2014 Less than 3 years in current department or agency 49 35 9 6 1 0 0 83 8 130
2014 3 to 10 years in current department or agency 33 41 15 6 3 1 0 75 10 188
2014 11 to 20 years in current department or agency 34 47 12 3 4 0 0 81 7 77
2014 More than 20 years in current department or agency 37 46 8 0 8 0 0 83 8 23

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 25 11 4 1 0 0 83 6 150
2018 3 to 10 years in current department or agency 39 37 17 4 2 1 0 77 6 118
2018 11 to 20 years in current department or agency 42 30 16 6 5 0 0 72 11 63
2018 More than 20 years in current department or agency 23 44 18 5 5 5 0 70 11 22
2017 Less than 3 years in current department or agency 48 37 12 2 0 1 0 86 2 161
2017 3 to 10 years in current department or agency 35 38 15 8 5 0 0 73 12 164
2017 11 to 20 years in current department or agency 41 40 13 3 3 0 0 81 6 66
2017 More than 20 years in current department or agency 28 45 17 3 7 0 0 73 10 29
2014 Less than 3 years in current department or agency 45 41 7 6 1 0 0 86 7 130
2014 3 to 10 years in current department or agency 23 37 19 13 6 1 0 61 20 187
2014 11 to 20 years in current department or agency 13 49 24 5 7 2 0 64 12 77
2014 More than 20 years in current department or agency 28 42 8 8 13 0 0 71 21 23

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 29 9 5 1 1 0 84 6 150
2018 3 to 10 years in current department or agency 40 38 15 5 3 0 0 77 8 118
2018 11 to 20 years in current department or agency 40 37 12 9 2 0 0 77 11 63
2018 More than 20 years in current department or agency 25 44 20 5 5 0 0 69 10 22
2017 Less than 3 years in current department or agency 47 43 7 3 0 0 0 90 3 161
2017 3 to 10 years in current department or agency 36 39 12 7 7 0 0 75 13 164
2017 11 to 20 years in current department or agency 43 38 11 3 5 0 0 81 8 66
2017 More than 20 years in current department or agency 31 45 10 7 7 0 0 76 14 29
2014 Less than 3 years in current department or agency 47 40 7 6 1 0 0 87 6 130
2014 3 to 10 years in current department or agency 25 37 14 18 5 1 0 63 23 187
2014 11 to 20 years in current department or agency 13 60 14 6 5 3 0 75 11 76
2014 More than 20 years in current department or agency 28 42 13 8 8 0 0 71 17 23

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 23 19 9 5 2 1 66 15 150
2018 3 to 10 years in current department or agency 37 27 17 8 8 2 1 66 17 119
2018 11 to 20 years in current department or agency 44 24 16 11 6 0 0 68 16 64
2018 More than 20 years in current department or agency 28 27 18 15 5 0 7 59 22 22
2017 Less than 3 years in current department or agency 37 21 20 11 3 6 1 64 15 162
2017 3 to 10 years in current department or agency 35 21 20 14 6 4 0 58 21 164
2017 11 to 20 years in current department or agency 41 30 18 5 3 3 0 73 8 66
2017 More than 20 years in current department or agency 31 21 24 4 14 3 4 55 19 29
2014 Less than 3 years in current department or agency 37 22 12 13 5 6 4 66 21 130
2014 3 to 10 years in current department or agency 25 21 19 14 14 6 0 49 30 187
2014 11 to 20 years in current department or agency 18 33 23 10 13 5 0 53 23 77
2014 More than 20 years in current department or agency 24 42 8 0 26 0 0 66 26 23
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 26 8 2 1 1 1 89 3 148
2018 3 to 10 years in current department or agency 52 34 5 4 5 0 0 86 9 119
2018 11 to 20 years in current department or agency 49 29 15 4 2 0 2 79 6 62
2018 More than 20 years in current department or agency 27 49 10 14 0 0 0 76 14 23
2017 Less than 3 years in current department or agency 53 35 8 2 1 0 1 89 2 162
2017 3 to 10 years in current department or agency 40 37 13 7 1 1 1 78 8 165
2017 11 to 20 years in current department or agency 55 30 7 5 3 0 0 84 8 66
2017 More than 20 years in current department or agency 24 51 4 14 7 0 0 76 21 29
2014 Less than 3 years in current department or agency 56 24 6 7 1 4 1 85 8 130
2014 3 to 10 years in current department or agency 37 39 10 6 5 3 1 79 11 188
2014 11 to 20 years in current department or agency 38 42 11 3 7 0 0 79 9 77
2014 More than 20 years in current department or agency 33 38 16 4 9 0 0 71 13 23

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 30 8 5 3 1 0 84 7 149
2018 3 to 10 years in current department or agency 56 29 8 4 3 0 1 85 7 119
2018 11 to 20 years in current department or agency 44 36 13 5 1 0 0 81 6 62
2018 More than 20 years in current department or agency 27 45 14 14 0 0 0 72 14 23
2017 Less than 3 years in current department or agency 49 36 6 7 1 1 0 86 8 162
2017 3 to 10 years in current department or agency 40 39 9 8 5 0 0 78 13 165
2017 11 to 20 years in current department or agency 47 36 6 8 4 0 0 83 11 66
2017 More than 20 years in current department or agency 31 41 10 14 4 0 0 72 17 29
2014 Less than 3 years in current department or agency 51 28 9 7 4 1 0 80 10 130
2014 3 to 10 years in current department or agency 38 35 12 9 6 1 0 73 15 188
2014 11 to 20 years in current department or agency 36 38 13 8 5 0 0 74 13 77
2014 More than 20 years in current department or agency 45 42 4 0 9 0 0 87 9 23

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 25 13 3 3 0 0 82 6 149
2018 3 to 10 years in current department or agency 57 26 7 4 5 0 0 83 10 119
2018 11 to 20 years in current department or agency 49 36 6 6 4 0 0 85 9 62
2018 More than 20 years in current department or agency 36 40 15 9 0 0 0 76 9 23
2017 Less than 3 years in current department or agency 57 29 8 2 4 0 0 86 6 160
2017 3 to 10 years in current department or agency 47 28 14 8 4 0 0 75 11 163
2017 11 to 20 years in current department or agency 58 26 9 4 4 0 0 83 8 66
2017 More than 20 years in current department or agency 38 38 7 7 10 0 0 76 17 29
2014 Less than 3 years in current department or agency 57 22 9 8 4 0 0 80 11 130
2014 3 to 10 years in current department or agency 40 34 12 5 8 1 0 74 13 188
2014 11 to 20 years in current department or agency 37 42 9 5 6 2 0 80 11 77
2014 More than 20 years in current department or agency 38 45 4 4 9 0 0 82 13 22

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 30 7 4 1 9 1 86 6 151
2018 3 to 10 years in current department or agency 32 38 14 9 6 1 0 71 15 119
2018 11 to 20 years in current department or agency 33 34 12 10 10 2 0 67 20 63
2018 More than 20 years in current department or agency 20 34 20 7 5 15 0 63 14 23
2017 Less than 3 years in current department or agency 43 31 9 6 1 8 1 82 8 162
2017 3 to 10 years in current department or agency 27 38 14 13 6 2 0 66 19 165
2017 11 to 20 years in current department or agency 36 27 22 7 3 4 0 66 11 66
2017 More than 20 years in current department or agency 14 52 17 4 14 0 0 66 17 29
2014 Less than 3 years in current department or agency 41 34 12 3 2 8 0 82 5 130
2014 3 to 10 years in current department or agency 22 39 14 13 7 4 0 63 22 186
2014 11 to 20 years in current department or agency 8 46 20 18 7 0 0 54 25 77
2014 More than 20 years in current department or agency 32 22 21 13 13 0 0 54 25 23

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 35 8 4 1 1 1 87 5 150
2018 3 to 10 years in current department or agency 31 40 13 12 3 0 0 71 15 117
2018 11 to 20 years in current department or agency 25 44 20 8 3 0 0 69 11 62
2018 More than 20 years in current department or agency 17 34 36 7 5 0 0 52 12 23
2017 Less than 3 years in current department or agency 38 40 11 6 1 4 1 81 8 162
2017 3 to 10 years in current department or agency 23 39 19 13 5 0 0 63 19 165
2017 11 to 20 years in current department or agency 24 42 20 9 3 1 0 67 12 66
2017 More than 20 years in current department or agency 14 45 17 7 17 0 0 59 24 29
2014 Less than 3 years in current department or agency 40 40 11 3 2 3 0 83 6 130
2014 3 to 10 years in current department or agency 18 41 20 11 8 2 0 60 19 187
2014 11 to 20 years in current department or agency 6 50 20 14 9 1 0 57 23 77
2014 More than 20 years in current department or agency 28 39 12 4 17 0 0 67 21 23

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 12 6 1 8 0 79 7 151
2018 3 to 10 years in current department or agency 17 45 14 16 5 4 0 64 21 119
2018 11 to 20 years in current department or agency 16 37 20 13 9 5 0 55 23 63
2018 More than 20 years in current department or agency 14 30 24 17 5 10 0 49 24 23
2017 Less than 3 years in current department or agency 21 39 15 9 3 11 1 68 15 161
2017 3 to 10 years in current department or agency 15 39 20 18 8 0 0 55 25 165
2017 11 to 20 years in current department or agency 17 40 22 10 9 1 0 57 20 66
2017 More than 20 years in current department or agency 10 38 21 7 21 3 0 50 28 29
2014 Less than 3 years in current department or agency 25 32 22 10 3 8 0 62 14 130
2014 3 to 10 years in current department or agency 14 33 22 17 10 4 0 49 29 187
2014 11 to 20 years in current department or agency 3 50 18 19 7 1 0 54 27 77
2014 More than 20 years in current department or agency 24 38 17 9 13 0 0 62 21 23

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 36 12 8 1 7 0 78 9 151
2018 3 to 10 years in current department or agency 14 47 17 16 6 1 0 61 22 118
2018 11 to 20 years in current department or agency 15 37 31 4 12 2 0 52 16 63
2018 More than 20 years in current department or agency 9 33 39 9 10 0 0 42 19 23
2017 Less than 3 years in current department or agency 24 43 12 10 3 6 1 73 15 160
2017 3 to 10 years in current department or agency 18 35 18 21 8 1 0 53 29 165
2017 11 to 20 years in current department or agency 21 33 22 17 7 0 0 54 25 66
2017 More than 20 years in current department or agency 11 44 20 14 10 0 0 55 25 29
2014 Less than 3 years in current department or agency 28 38 15 11 4 4 0 69 16 129
2014 3 to 10 years in current department or agency 13 31 18 23 11 3 0 46 35 187
2014 11 to 20 years in current department or agency 5 34 19 30 12 1 0 39 42 77
2014 More than 20 years in current department or agency 24 30 29 4 13 0 0 54 17 23
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 36 9 5 2 1 1 84 7 150
2018 3 to 10 years in current department or agency 41 37 11 8 2 0 0 78 11 118
2018 11 to 20 years in current department or agency 29 32 26 9 4 0 0 61 13 64
2018 More than 20 years in current department or agency 21 60 9 5 5 0 0 81 10 23
2017 Less than 3 years in current department or agency 39 38 12 7 4 1 0 78 11 162
2017 3 to 10 years in current department or agency 30 37 14 15 4 0 0 67 19 165
2017 11 to 20 years in current department or agency 33 35 18 8 6 0 0 68 14 66
2017 More than 20 years in current department or agency 21 48 17 3 10 0 0 69 14 29
2014 Less than 3 years in current department or agency 42 30 16 8 4 1 0 73 11 130
2014 3 to 10 years in current department or agency 21 42 15 13 9 0 0 63 23 188
2014 11 to 20 years in current department or agency 20 36 23 14 7 0 0 56 21 77
2014 More than 20 years in current department or agency 26 44 17 9 4 0 0 70 13 23

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 39 11 5 3 0 0 81 8 151
2018 3 to 10 years in current department or agency 36 44 12 7 1 0 0 80 8 118
2018 11 to 20 years in current department or agency 30 39 13 13 5 0 0 69 18 64
2018 More than 20 years in current department or agency 23 43 19 15 0 0 0 67 15 23
2017 Less than 3 years in current department or agency 32 42 11 11 2 1 1 75 14 161
2017 3 to 10 years in current department or agency 32 40 12 13 4 0 0 71 17 164
2017 11 to 20 years in current department or agency 25 41 21 5 8 0 0 67 13 66
2017 More than 20 years in current department or agency 28 35 24 7 7 0 0 62 14 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 21 20 6 5 22 4 59 14 148
2018 3 to 10 years in current department or agency 22 28 16 20 4 8 3 56 27 118
2018 11 to 20 years in current department or agency 17 36 14 8 11 12 2 61 22 63
2018 More than 20 years in current department or agency 16 21 12 17 19 10 5 44 42 23
2017 Less than 3 years in current department or agency 13 23 14 12 4 29 5 55 24 161
2017 3 to 10 years in current department or agency 20 23 15 15 11 11 4 51 31 165
2017 11 to 20 years in current department or agency 22 18 23 10 13 12 3 47 27 66
2017 More than 20 years in current department or agency 14 38 7 20 11 7 3 58 34 29
2014 Less than 3 years in current department or agency 24 16 12 15 4 26 3 57 27 130
2014 3 to 10 years in current department or agency 11 24 19 17 17 9 3 39 39 188
2014 11 to 20 years in current department or agency 6 24 23 22 12 11 1 35 39 77
2014 More than 20 years in current department or agency 9 37 29 13 13 0 0 46 25 23

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 34 8 5 1 0 0 86 7 150
2018 3 to 10 years in current department or agency 54 29 7 6 4 0 0 83 10 119
2018 11 to 20 years in current department or agency 48 28 17 7 0 0 0 76 7 63
2018 More than 20 years in current department or agency 29 52 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 43 38 9 6 3 1 0 81 9 162
2017 3 to 10 years in current department or agency 34 42 9 10 6 0 0 76 15 165
2017 11 to 20 years in current department or agency 41 41 6 7 5 0 0 82 12 66
2017 More than 20 years in current department or agency 31 45 3 13 7 0 0 76 20 29
2014 Less than 3 years in current department or agency 43 29 11 12 4 0 2 73 15 130
2014 3 to 10 years in current department or agency 36 37 9 10 5 1 1 75 16 188
2014 11 to 20 years in current department or agency 33 41 11 9 6 0 0 75 14 77
2014 More than 20 years in current department or agency 29 38 25 0 9 0 0 67 9 23

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 3 to 10 years in current department or agency 23 35 9 13 6 2 11 67 22 46
2018 11 to 20 years in current department or agency 32 35 5 11 0 8 8 80 14 26
2017 Less than 3 years in current department or agency 27 21 22 11 0 8 11 59 13 37
2017 3 to 10 years in current department or agency 12 42 18 11 5 3 9 61 18 65
2017 11 to 20 years in current department or agency 37 37 4 8 4 3 7 82 14 27
2017 More than 20 years in current department or agency 24 41 12 6 6 0 11 74 13 17
2014 Less than 3 years in current department or agency 52 11 7 9 8 0 12 72 20 30
2014 3 to 10 years in current department or agency 18 39 19 5 5 8 5 66 13 71
2014 11 to 20 years in current department or agency 23 33 19 10 0 0 15 66 12 25
2014 More than 20 years in current department or agency 8 55 22 7 7 0 0 63 14 13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 35 10 5 2 0 2 82 7 151
2018 3 to 10 years in current department or agency 49 42 4 2 2 1 0 92 3 118
2018 11 to 20 years in current department or agency 43 43 12 0 2 0 0 86 2 64
2018 More than 20 years in current department or agency 20 54 12 10 0 0 4 77 10 23
2017 Less than 3 years in current department or agency 48 33 11 5 1 0 1 82 7 161
2017 3 to 10 years in current department or agency 42 39 11 6 1 0 2 83 6 165
2017 11 to 20 years in current department or agency 45 46 6 3 0 0 0 91 3 66
2017 More than 20 years in current department or agency 38 52 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 39 36 12 8 4 1 1 75 13 130
2014 3 to 10 years in current department or agency 39 38 12 7 3 1 0 78 10 188
2014 11 to 20 years in current department or agency 44 43 7 4 2 0 0 87 6 77
2014 More than 20 years in current department or agency 33 46 13 9 0 0 0 79 9 23

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 10 9 2 0 0 79 11 151
2018 3 to 10 years in current department or agency 42 38 10 9 1 0 0 81 9 118
2018 11 to 20 years in current department or agency 47 42 8 3 0 0 0 89 3 64
2018 More than 20 years in current department or agency 44 35 17 0 5 0 0 78 5 23
2017 Less than 3 years in current department or agency 39 39 13 7 3 0 0 78 9 162
2017 3 to 10 years in current department or agency 41 38 10 7 3 0 0 79 11 165
2017 11 to 20 years in current department or agency 38 52 5 1 4 0 0 90 5 66
2017 More than 20 years in current department or agency 49 28 17 7 0 0 0 76 7 29
2014 Less than 3 years in current department or agency 43 37 10 7 4 0 0 79 10 129
2014 3 to 10 years in current department or agency 29 48 12 8 3 0 0 77 11 188
2014 11 to 20 years in current department or agency 28 48 9 12 2 0 0 77 15 77
2014 More than 20 years in current department or agency 33 50 4 8 4 0 0 83 13 23

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 36 8 7 3 0 0 82 10 150
2018 3 to 10 years in current department or agency 49 31 10 8 1 0 0 80 10 117
2018 11 to 20 years in current department or agency 60 29 10 2 0 0 0 89 2 62
2018 More than 20 years in current department or agency 53 28 14 4 0 0 0 81 4 23
2017 Less than 3 years in current department or agency 45 35 10 7 3 0 0 80 10 162
2017 3 to 10 years in current department or agency 44 39 9 6 3 0 0 82 9 165
2017 11 to 20 years in current department or agency 40 45 7 4 4 0 0 84 8 66
2017 More than 20 years in current department or agency 59 24 10 4 3 0 0 83 7 29
2014 Less than 3 years in current department or agency 50 30 10 8 2 0 0 80 10 130
2014 3 to 10 years in current department or agency 38 42 8 8 4 0 0 80 12 187
2014 11 to 20 years in current department or agency 45 32 11 10 2 0 0 76 12 77
2014 More than 20 years in current department or agency 29 51 4 8 8 0 0 79 17 23

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 13 5 3 3 1 79 8 151
2018 3 to 10 years in current department or agency 35 34 16 9 5 1 1 70 14 119
2018 11 to 20 years in current department or agency 30 46 8 9 6 0 0 76 16 64
2018 More than 20 years in current department or agency 26 30 31 10 0 0 2 58 10 23
2017 Less than 3 years in current department or agency 45 37 5 3 1 8 1 90 4 162
2017 3 to 10 years in current department or agency 43 29 15 8 5 1 0 72 13 164
2017 11 to 20 years in current department or agency 40 41 10 4 5 0 0 80 9 65
2017 More than 20 years in current department or agency 34 45 3 10 4 4 0 82 14 29
2014 Less than 3 years in current department or agency 43 27 11 4 3 7 5 79 8 130
2014 3 to 10 years in current department or agency 40 30 9 10 10 1 0 70 20 188
2014 11 to 20 years in current department or agency 37 48 4 7 4 0 0 86 11 77
2014 More than 20 years in current department or agency 50 29 8 8 4 0 0 79 12 23

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 32 15 12 7 3 4 64 20 151
2018 3 to 10 years in current department or agency 24 24 15 15 17 1 3 51 33 119
2018 11 to 20 years in current department or agency 18 27 15 19 21 0 0 45 40 64
2018 More than 20 years in current department or agency 8 32 29 10 5 0 16 48 17 23
2017 Less than 3 years in current department or agency 24 28 11 14 9 6 8 60 27 162
2017 3 to 10 years in current department or agency 24 26 14 15 20 1 2 50 36 165
2017 11 to 20 years in current department or agency 19 29 15 25 11 1 0 49 36 66
2017 More than 20 years in current department or agency 21 31 10 7 21 4 7 58 31 29
2014 Less than 3 years in current department or agency 24 21 18 14 11 6 6 52 28 130
2014 3 to 10 years in current department or agency 14 25 13 18 28 3 0 40 47 188
2014 11 to 20 years in current department or agency 7 21 16 19 33 1 3 29 54 77
2014 More than 20 years in current department or agency 13 32 8 17 30 0 0 45 47 23

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 38 14 6 2 1 1 77 8 149
2018 3 to 10 years in current department or agency 38 41 11 5 5 0 1 79 10 118
2018 11 to 20 years in current department or agency 39 36 14 7 5 0 0 75 11 62
2018 More than 20 years in current department or agency 36 49 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 35 37 17 6 2 0 2 74 8 161
2017 3 to 10 years in current department or agency 35 43 12 6 5 0 0 78 10 165
2017 11 to 20 years in current department or agency 44 35 8 6 7 0 0 79 13 66
2017 More than 20 years in current department or agency 27 56 0 10 7 0 0 83 17 29
2014 Less than 3 years in current department or agency 36 42 8 8 4 1 0 79 12 130
2014 3 to 10 years in current department or agency 26 43 13 13 5 0 0 69 18 188
2014 11 to 20 years in current department or agency 18 44 25 6 7 0 0 61 13 77
2014 More than 20 years in current department or agency 33 42 8 8 8 0 0 75 17 23

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 33 12 10 2 0 0 76 11 147
2018 3 to 10 years in current department or agency 41 41 6 6 5 0 0 83 11 119
2018 11 to 20 years in current department or agency 43 37 10 3 7 0 0 80 10 61
2018 More than 20 years in current department or agency 25 54 21 0 0 0 0 79 0 23
2017 Less than 3 years in current department or agency 43 34 11 8 2 0 2 78 11 161
2017 3 to 10 years in current department or agency 41 35 10 8 5 0 0 76 13 165
2017 11 to 20 years in current department or agency 44 36 7 8 5 0 0 80 13 65
2017 More than 20 years in current department or agency 36 36 14 7 7 0 0 72 14 28
2014 Less than 3 years in current department or agency 44 32 10 10 4 0 1 76 14 130
2014 3 to 10 years in current department or agency 30 39 14 9 7 0 1 69 16 188
2014 11 to 20 years in current department or agency 27 45 13 12 4 0 0 71 15 77
2014 More than 20 years in current department or agency 37 29 17 8 9 0 0 67 17 23

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 33 15 3 1 0 0 81 5 150
2018 3 to 10 years in current department or agency 38 42 9 11 1 0 0 79 11 119
2018 11 to 20 years in current department or agency 43 29 19 7 2 0 0 72 9 63
2018 More than 20 years in current department or agency 22 43 20 10 5 0 0 64 15 22
2017 Less than 3 years in current department or agency 42 38 13 4 1 1 1 82 5 161
2017 3 to 10 years in current department or agency 38 39 16 5 3 0 0 77 8 165
2017 11 to 20 years in current department or agency 38 36 19 3 4 0 0 74 7 66
2017 More than 20 years in current department or agency 31 32 17 17 4 0 0 62 20 29
2014 Less than 3 years in current department or agency 42 40 8 6 3 1 0 83 9 130
2014 3 to 10 years in current department or agency 25 44 14 10 6 1 0 70 16 188
2014 11 to 20 years in current department or agency 22 47 21 4 6 0 0 70 9 77
2014 More than 20 years in current department or agency 33 42 12 9 4 0 0 75 13 23

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 41 17 7 1 3 1 74 8 150
2018 3 to 10 years in current department or agency 25 45 17 8 3 3 0 71 11 119
2018 11 to 20 years in current department or agency 27 43 21 6 3 0 0 70 10 63
2018 More than 20 years in current department or agency 19 47 20 5 0 5 4 73 5 23
2017 Less than 3 years in current department or agency 31 43 15 3 2 5 2 79 5 162
2017 3 to 10 years in current department or agency 21 44 22 6 5 1 0 66 12 165
2017 11 to 20 years in current department or agency 25 37 26 7 5 0 0 62 12 65
2017 More than 20 years in current department or agency 24 42 17 7 7 3 0 68 14 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 29 7 5 1 1 1 87 6 151
2018 3 to 10 years in current department or agency 55 26 12 3 4 0 1 81 7 118
2018 11 to 20 years in current department or agency 47 26 12 12 2 0 1 74 14 62
2018 More than 20 years in current department or agency 41 37 17 0 5 0 0 78 5 23
2017 Less than 3 years in current department or agency 53 25 9 8 1 1 2 81 10 162
2017 3 to 10 years in current department or agency 39 37 12 8 5 0 0 76 12 165
2017 11 to 20 years in current department or agency 35 45 13 3 4 0 0 80 7 65
2017 More than 20 years in current department or agency 42 45 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 47 31 10 2 2 4 4 84 5 130
2014 3 to 10 years in current department or agency 30 41 14 11 4 1 1 72 14 188
2014 11 to 20 years in current department or agency 23 41 16 6 7 2 4 68 14 76
2014 More than 20 years in current department or agency 34 49 8 4 4 0 0 83 8 23

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 27 12 1 1 0 1 85 3 150
2018 3 to 10 years in current department or agency 42 33 15 6 4 0 1 75 10 119
2018 11 to 20 years in current department or agency 41 42 12 3 2 0 0 83 5 64
2018 More than 20 years in current department or agency 44 32 19 0 5 0 0 76 5 23
2017 Less than 3 years in current department or agency 49 33 11 4 2 0 1 83 7 162
2017 3 to 10 years in current department or agency 39 37 14 8 1 1 1 77 9 165
2017 11 to 20 years in current department or agency 52 37 7 2 2 0 0 89 3 66
2017 More than 20 years in current department or agency 51 32 3 10 4 0 0 83 14 29
2014 Less than 3 years in current department or agency 46 34 14 5 1 0 0 80 5 130
2014 3 to 10 years in current department or agency 33 36 19 8 4 1 0 69 11 188
2014 11 to 20 years in current department or agency 41 40 8 6 5 0 0 81 11 77
2014 More than 20 years in current department or agency 24 59 9 4 4 0 0 83 8 23

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 22 49 151
2018 3 to 10 years in current department or agency 37 27 37 119
2018 11 to 20 years in current department or agency 15 41 45 64
2018 More than 20 years in current department or agency 50 31 19 23
2017 Less than 3 years in current department or agency 32 34 34 162
2017 3 to 10 years in current department or agency 27 33 39 165
2017 11 to 20 years in current department or agency 18 47 34 66
2017 More than 20 years in current department or agency 24 45 31 29
2014 Less than 3 years in current department or agency 37 27 36 130
2014 3 to 10 years in current department or agency 41 26 33 188
2014 11 to 20 years in current department or agency 31 38 31 77
2014 More than 20 years in current department or agency 38 45 17 23

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 22 26 7 33 7 46
2018 3 to 10 years in current department or agency 8 26 57 5 5 0 42
2018 11 to 20 years in current department or agency 20 11 63 0 0 6 10
2018 More than 20 years in current department or agency 44 9 14 10 5 19 12
2017 Less than 3 years in current department or agency 8 13 37 6 27 10 52
2017 3 to 10 years in current department or agency 7 24 56 0 9 4 46
2017 11 to 20 years in current department or agency 8 27 57 0 0 8 12
2014 Less than 3 years in current department or agency 5 10 53 2 9999 30 46
2014 3 to 10 years in current department or agency 9 28 58 2 9999 3 78
2014 11 to 20 years in current department or agency 15 19 48 4 9999 15 23
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 38 4 1 1 1 0 95 1 150
2018 3 to 10 years in current department or agency 59 34 4 2 0 0 0 93 2 119
2018 11 to 20 years in current department or agency 57 37 4 2 0 0 0 94 2 63
2018 More than 20 years in current department or agency 34 61 5 0 0 0 0 95 0 23
2017 Less than 3 years in current department or agency 46 41 7 5 1 0 0 87 6 162
2017 3 to 10 years in current department or agency 51 35 8 3 2 0 0 86 6 165
2017 11 to 20 years in current department or agency 49 37 6 8 0 0 0 86 8 66
2017 More than 20 years in current department or agency 28 48 17 3 4 0 0 76 7 29
2014 Less than 3 years in current department or agency 55 29 13 1 1 1 0 84 3 130
2014 3 to 10 years in current department or agency 41 44 8 3 3 1 0 86 6 188
2014 11 to 20 years in current department or agency 36 48 9 5 2 0 0 84 7 77
2014 More than 20 years in current department or agency 50 42 4 4 0 0 0 92 4 23

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 39 8 3 0 1 1 89 3 151
2018 3 to 10 years in current department or agency 33 52 9 3 3 1 0 85 5 119
2018 11 to 20 years in current department or agency 25 45 19 10 2 0 0 69 12 63
2018 More than 20 years in current department or agency 29 32 32 7 0 0 0 61 7 23
2017 Less than 3 years in current department or agency 34 53 5 6 0 2 0 89 6 161
2017 3 to 10 years in current department or agency 35 39 12 9 5 0 0 74 13 165
2017 11 to 20 years in current department or agency 36 43 13 5 3 0 0 79 8 65
2017 More than 20 years in current department or agency 11 48 24 14 3 0 0 59 18 29
2014 Less than 3 years in current department or agency 36 48 10 4 0 2 0 86 4 130
2014 3 to 10 years in current department or agency 26 48 12 11 2 1 0 75 13 188
2014 11 to 20 years in current department or agency 21 55 12 9 2 0 0 77 11 77
2014 More than 20 years in current department or agency 41 38 4 4 13 0 0 79 17 23

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 16 40 24 14 0 1 38 22 150
2018 3 to 10 years in current department or agency 4 25 40 26 4 0 1 31 29 119
2018 11 to 20 years in current department or agency 6 26 42 20 6 0 0 26 32 64
2018 More than 20 years in current department or agency 15 12 57 5 12 0 0 17 26 23
2017 Less than 3 years in current department or agency 2 17 42 18 13 0 7 33 21 162
2017 3 to 10 years in current department or agency 8 25 40 15 8 0 3 24 34 164
2017 11 to 20 years in current department or agency 5 24 39 23 8 0 1 31 29 66
2017 More than 20 years in current department or agency 0 27 48 14 7 0 4 22 28 29
2014 Less than 3 years in current department or agency 7 21 32 22 12 3 4 37 29 130
2014 3 to 10 years in current department or agency 7 30 44 13 6 1 1 18 38 187
2014 11 to 20 years in current department or agency 20 23 40 16 1 0 0 17 43 77
2014 More than 20 years in current department or agency 9 42 30 19 0 0 0 19 51 23

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 12 23 28 32 2 1 62 15 149
2018 3 to 10 years in current department or agency 8 17 28 28 18 0 1 47 25 118
2018 11 to 20 years in current department or agency 8 7 41 30 12 1 0 43 15 64
2018 More than 20 years in current department or agency 15 19 23 19 12 0 13 35 39 23
2017 Less than 3 years in current department or agency 6 14 26 22 19 6 8 47 22 160
2017 3 to 10 years in current department or agency 12 19 27 25 10 3 5 38 33 164
2017 11 to 20 years in current department or agency 5 12 34 36 12 0 2 49 17 66
2017 More than 20 years in current department or agency 0 21 45 21 11 0 3 32 21 29
2014 Less than 3 years in current department or agency 7 17 18 25 19 7 8 51 28 129
2014 3 to 10 years in current department or agency 10 27 32 18 8 3 2 28 39 186
2014 11 to 20 years in current department or agency 10 26 33 22 6 3 0 29 37 77
2014 More than 20 years in current department or agency 13 13 43 25 7 0 0 32 25 23

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 19 30 22 18 3 3 43 25 149
2018 3 to 10 years in current department or agency 11 20 32 28 10 0 0 37 31 119
2018 11 to 20 years in current department or agency 7 21 35 29 8 0 0 37 28 64
2018 More than 20 years in current department or agency 17 22 34 9 14 5 0 24 40 23
2017 Less than 3 years in current department or agency 5 11 42 21 14 2 5 38 17 162
2017 3 to 10 years in current department or agency 12 20 39 16 10 0 2 27 33 164
2017 11 to 20 years in current department or agency 7 19 29 30 10 1 3 42 27 66
2017 More than 20 years in current department or agency 4 48 38 3 7 0 0 11 51 29
2014 Less than 3 years in current department or agency 11 20 28 16 18 3 4 36 34 130
2014 3 to 10 years in current department or agency 13 27 29 20 5 1 4 27 42 187
2014 11 to 20 years in current department or agency 15 25 37 14 6 3 0 21 41 77
2014 More than 20 years in current department or agency 8 21 55 4 11 0 0 15 29 23

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 10 22 34 29 1 3 65 12 149
2018 3 to 10 years in current department or agency 4 18 29 35 13 0 2 48 22 119
2018 11 to 20 years in current department or agency 8 18 29 28 16 0 0 45 26 64
2018 More than 20 years in current department or agency 10 10 32 34 9 0 5 46 21 23
2017 Less than 3 years in current department or agency 2 10 20 37 24 1 4 65 13 161
2017 3 to 10 years in current department or agency 7 19 33 22 15 1 3 38 27 162
2017 11 to 20 years in current department or agency 4 11 33 41 8 0 3 50 16 65
2017 More than 20 years in current department or agency 0 13 59 24 4 0 0 28 13 29
2014 Less than 3 years in current department or agency 2 12 25 27 27 4 3 58 15 129
2014 3 to 10 years in current department or agency 5 22 36 27 8 2 1 36 27 187
2014 11 to 20 years in current department or agency 6 17 43 30 4 0 0 34 23 77
2014 More than 20 years in current department or agency 12 21 34 25 7 0 0 32 34 23

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 12 22 21 34 3 2 59 18 149
2018 3 to 10 years in current department or agency 11 20 33 24 11 0 2 35 31 119
2018 11 to 20 years in current department or agency 17 20 24 23 16 0 0 39 37 62
2018 More than 20 years in current department or agency 10 31 18 21 15 5 0 38 43 23
2017 Less than 3 years in current department or agency 3 16 23 25 22 3 9 53 21 162
2017 3 to 10 years in current department or agency 12 16 34 16 15 1 6 33 30 163
2017 11 to 20 years in current department or agency 7 23 31 28 8 0 3 37 31 66
2017 More than 20 years in current department or agency 7 10 41 32 7 0 4 40 18 29
2014 Less than 3 years in current department or agency 4 14 23 22 23 4 10 52 21 130
2014 3 to 10 years in current department or agency 14 29 31 17 6 2 2 24 44 187
2014 11 to 20 years in current department or agency 20 28 30 15 4 2 1 19 50 77
2014 More than 20 years in current department or agency 13 29 41 17 0 0 0 17 42 23

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 15 24 21 21 8 4 48 25 148
2018 3 to 10 years in current department or agency 12 24 31 19 13 0 0 33 36 119
2018 11 to 20 years in current department or agency 15 22 26 28 10 0 0 38 37 64
2018 More than 20 years in current department or agency 5 29 42 12 12 0 0 24 34 23
2017 Less than 3 years in current department or agency 11 23 18 17 14 10 8 37 41 162
2017 3 to 10 years in current department or agency 21 20 25 17 11 1 5 29 44 164
2017 11 to 20 years in current department or agency 3 20 26 35 12 0 3 49 24 66
2017 More than 20 years in current department or agency 0 38 24 32 3 0 4 36 39 29
2014 Less than 3 years in current department or agency 7 13 23 24 16 12 5 49 24 130
2014 3 to 10 years in current department or agency 10 20 29 26 10 3 2 38 31 187
2014 11 to 20 years in current department or agency 11 18 26 29 12 3 1 43 30 77
2014 More than 20 years in current department or agency 4 47 24 13 12 0 0 25 51 23

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 10 29 25 21 3 3 49 20 149
2018 3 to 10 years in current department or agency 8 16 42 24 8 1 0 33 25 118
2018 11 to 20 years in current department or agency 10 17 43 18 11 2 0 29 27 64
2018 More than 20 years in current department or agency 5 34 34 18 9 0 0 27 39 23
2017 Less than 3 years in current department or agency 6 14 36 22 11 6 5 37 22 162
2017 3 to 10 years in current department or agency 9 20 38 20 8 1 3 29 30 164
2017 11 to 20 years in current department or agency 3 20 41 22 12 0 2 35 23 66
2017 More than 20 years in current department or agency 0 41 42 11 7 0 0 18 41 29
2014 Less than 3 years in current department or agency 8 19 29 16 18 5 5 38 30 130
2014 3 to 10 years in current department or agency 17 17 30 18 12 3 2 32 36 186
2014 11 to 20 years in current department or agency 10 25 46 12 5 0 2 17 36 77
2014 More than 20 years in current department or agency 4 17 58 13 8 0 0 21 21 23

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 32 5 6 1 3 0 88 7 149
2018 3 to 10 years in current department or agency 48 33 6 8 4 1 0 82 12 118
2018 11 to 20 years in current department or agency 43 31 11 8 5 2 0 76 13 64
2018 More than 20 years in current department or agency 38 43 10 9 0 0 0 81 9 23
2017 Less than 3 years in current department or agency 55 29 9 4 1 1 0 85 6 162
2017 3 to 10 years in current department or agency 51 29 7 9 4 0 1 80 12 165
2017 11 to 20 years in current department or agency 50 34 6 6 3 0 0 84 10 66
2017 More than 20 years in current department or agency 50 35 0 11 4 0 0 86 14 28
2014 Less than 3 years in current department or agency 59 26 4 7 3 1 0 86 10 130
2014 3 to 10 years in current department or agency 35 33 10 13 8 1 1 68 22 188
2014 11 to 20 years in current department or agency 39 35 13 4 9 0 0 74 13 76
2014 More than 20 years in current department or agency 45 38 13 0 0 0 4 87 0 23

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 27 5 3 0 2 0 92 3 150
2018 3 to 10 years in current department or agency 54 34 7 4 1 0 0 88 5 119
2018 11 to 20 years in current department or agency 44 40 7 7 2 0 0 85 8 64
2018 More than 20 years in current department or agency 34 52 10 0 5 0 0 85 5 23
2017 Less than 3 years in current department or agency 57 36 4 3 0 0 0 92 3 162
2017 3 to 10 years in current department or agency 50 33 7 7 3 0 1 83 9 165
2017 11 to 20 years in current department or agency 51 38 3 5 2 0 0 90 7 66
2017 More than 20 years in current department or agency 53 33 7 4 3 0 0 86 7 29
2014 Less than 3 years in current department or agency 61 30 5 3 0 1 0 91 4 130
2014 3 to 10 years in current department or agency 37 41 12 7 3 0 0 78 10 188
2014 11 to 20 years in current department or agency 32 40 14 7 7 0 0 72 14 76
2014 More than 20 years in current department or agency 50 37 13 0 0 0 0 87 0 23

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 35 10 2 1 1 1 86 4 150
2018 3 to 10 years in current department or agency 51 38 7 2 2 0 0 89 3 119
2018 11 to 20 years in current department or agency 43 39 12 5 2 0 0 82 7 63
2018 More than 20 years in current department or agency 31 50 19 0 0 0 0 81 0 23

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 28 14 3 0 4 0 82 4 151
2018 3 to 10 years in current department or agency 45 34 12 3 2 3 0 82 6 119
2018 11 to 20 years in current department or agency 42 38 12 2 0 6 0 86 2 64
2018 More than 20 years in current department or agency 31 54 5 0 0 10 0 94 0 22
2017 Less than 3 years in current department or agency 46 34 10 5 0 5 0 84 5 162
2017 3 to 10 years in current department or agency 39 32 17 6 4 0 2 73 10 165
2017 11 to 20 years in current department or agency 43 33 15 2 5 1 2 78 7 66
2017 More than 20 years in current department or agency 28 66 7 0 0 0 0 93 0 29
2014 Less than 3 years in current department or agency 44 32 9 4 1 9 0 84 6 130
2014 3 to 10 years in current department or agency 41 35 12 5 3 3 0 79 8 188
2014 11 to 20 years in current department or agency 35 37 14 8 2 4 0 74 11 77
2014 More than 20 years in current department or agency 37 38 17 4 0 4 0 78 4 23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 36 11 0 0 1 0 89 0 150
2018 3 to 10 years in current department or agency 47 39 8 4 0 2 0 88 4 119
2018 11 to 20 years in current department or agency 45 35 14 2 3 2 0 81 4 64
2018 More than 20 years in current department or agency 28 52 15 0 0 5 0 84 0 22
2017 Less than 3 years in current department or agency 46 41 10 1 0 1 1 88 1 161
2017 3 to 10 years in current department or agency 42 38 13 3 2 3 0 82 5 164
2017 11 to 20 years in current department or agency 36 41 12 6 2 1 2 80 8 66
2017 More than 20 years in current department or agency 31 59 10 0 0 0 0 90 0 29
2014 Less than 3 years in current department or agency 43 36 8 5 1 6 1 85 6 130
2014 3 to 10 years in current department or agency 34 40 15 6 3 3 0 76 9 188
2014 11 to 20 years in current department or agency 26 46 17 4 6 1 0 73 9 77
2014 More than 20 years in current department or agency 37 42 8 8 0 4 0 83 9 23

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 22 4 1 1 1 0 95 1 151
2018 3 to 10 years in current department or agency 56 29 11 2 1 0 0 85 3 119
2018 11 to 20 years in current department or agency 53 33 9 2 3 0 0 86 6 64
2018 More than 20 years in current department or agency 38 47 5 5 5 0 0 85 10 22
2017 Less than 3 years in current department or agency 65 30 3 2 0 0 0 95 2 162
2017 3 to 10 years in current department or agency 45 40 11 2 2 0 0 85 4 164
2017 11 to 20 years in current department or agency 45 44 6 0 5 0 0 89 5 66
2017 More than 20 years in current department or agency 42 35 13 7 3 0 0 76 11 29
2014 Less than 3 years in current department or agency 62 32 2 1 1 0 1 95 3 130
2014 3 to 10 years in current department or agency 38 42 12 5 2 0 0 81 7 188
2014 11 to 20 years in current department or agency 26 54 9 4 8 0 0 80 11 77
2014 More than 20 years in current department or agency 41 38 4 8 8 0 0 79 17 23

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 32 12 5 3 5 9 78 9 150
2018 3 to 10 years in current department or agency 34 31 13 12 4 4 1 69 17 119
2018 11 to 20 years in current department or agency 29 36 11 16 8 0 0 65 24 64
2018 More than 20 years in current department or agency 24 31 21 5 10 5 5 60 16 23
2017 Less than 3 years in current department or agency 33 30 14 4 3 8 8 75 8 162
2017 3 to 10 years in current department or agency 32 29 10 13 6 4 6 68 21 165
2017 11 to 20 years in current department or agency 34 32 17 5 5 4 3 71 11 66
2017 More than 20 years in current department or agency 24 42 10 3 10 7 3 74 15 29
2014 Less than 3 years in current department or agency 38 25 7 6 3 10 10 80 11 130
2014 3 to 10 years in current department or agency 28 30 14 13 9 2 3 62 23 187
2014 11 to 20 years in current department or agency 22 38 10 17 9 2 1 62 27 77
2014 More than 20 years in current department or agency 32 34 17 13 4 0 0 66 17 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 30 14 7 7 2 3 70 15 150
2018 3 to 10 years in current department or agency 26 43 19 8 3 1 0 69 12 119
2018 11 to 20 years in current department or agency 26 46 12 7 9 0 0 72 16 64
2018 More than 20 years in current department or agency 24 42 19 7 5 0 2 68 12 23
2017 Less than 3 years in current department or agency 27 35 13 12 3 8 2 68 17 160
2017 3 to 10 years in current department or agency 31 34 16 10 6 2 1 67 16 164
2017 11 to 20 years in current department or agency 35 34 19 6 4 1 2 71 10 66
2017 More than 20 years in current department or agency 32 35 13 3 7 3 7 74 12 29
2014 Less than 3 years in current department or agency 35 28 18 8 5 4 2 67 14 130
2014 3 to 10 years in current department or agency 22 42 11 13 8 2 2 66 22 188
2014 11 to 20 years in current department or agency 21 35 20 11 9 4 0 58 22 77
2014 More than 20 years in current department or agency 37 25 21 8 9 0 0 62 17 23

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 36 16 3 0 3 0 81 3 151
2018 3 to 10 years in current department or agency 30 44 15 9 1 1 0 74 10 119
2018 11 to 20 years in current department or agency 33 37 14 12 5 0 0 70 17 64
2018 More than 20 years in current department or agency 24 40 21 5 5 5 0 68 10 23

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 22 19 11 4 14 2 59 18 149
2018 3 to 10 years in current department or agency 15 23 21 17 12 7 5 43 34 119
2018 11 to 20 years in current department or agency 18 26 19 12 17 5 3 48 31 64
2018 More than 20 years in current department or agency 5 34 19 17 5 5 15 49 27 23
2017 Less than 3 years in current department or agency 16 25 14 10 4 23 7 60 21 161
2017 3 to 10 years in current department or agency 13 22 20 14 14 11 6 42 34 165
2017 11 to 20 years in current department or agency 28 25 15 11 17 3 1 56 29 66
2017 More than 20 years in current department or agency 7 35 24 7 14 7 7 48 24 29
2014 Less than 3 years in current department or agency 21 22 18 12 6 16 5 55 22 129
2014 3 to 10 years in current department or agency 10 18 16 23 19 11 3 32 49 186
2014 11 to 20 years in current department or agency 10 14 24 16 20 11 5 28 43 77
2014 More than 20 years in current department or agency 11 29 25 4 21 9 0 44 28 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 88 150
2018 3 to 10 years in current department or agency 13 87 119

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 18
2018 3 to 10 years in current department or agency 41 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 18
2018 3 to 10 years in current department or agency 67 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18
2018 3 to 10 years in current department or agency 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18
2018 3 to 10 years in current department or agency 0 15

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18
2018 3 to 10 years in current department or agency 0 15

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 18
2018 3 to 10 years in current department or agency 46 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 18
2018 3 to 10 years in current department or agency 63 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 18
2018 3 to 10 years in current department or agency 54 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 18
2018 3 to 10 years in current department or agency 40 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18
2018 3 to 10 years in current department or agency 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 34 15

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 18
2018 3 to 10 years in current department or agency 66 15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 35 15

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 18

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 18

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 17

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 42 14

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 36 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 52 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 17
2018 3 to 10 years in current department or agency 0 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 11 15 4 3 38 9 60 12 151
2018 3 to 10 years in current department or agency 15 17 17 8 1 36 7 55 15 119
2018 11 to 20 years in current department or agency 15 20 28 6 3 26 2 49 13 64
2018 More than 20 years in current department or agency 5 28 20 0 10 24 12 52 16 22
2017 Less than 3 years in current department or agency 14 12 16 4 1 39 14 55 11 162
2017 3 to 10 years in current department or agency 18 15 14 10 4 30 10 53 23 164
2017 11 to 20 years in current department or agency 19 17 25 6 2 22 9 52 11 66
2017 More than 20 years in current department or agency 17 28 14 3 3 34 0 69 10 29
2014 Less than 3 years in current department or agency 17 13 15 1 3 38 14 62 7 130
2014 3 to 10 years in current department or agency 12 22 19 11 5 23 9 48 23 187
2014 11 to 20 years in current department or agency 6 20 26 1 11 32 4 40 20 77
2014 More than 20 years in current department or agency 13 17 25 9 4 28 4 45 19 23

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 25 11 5 2 18 1 78 8 151
2018 3 to 10 years in current department or agency 26 31 20 7 1 13 1 68 9 119
2018 11 to 20 years in current department or agency 28 39 17 6 7 3 0 69 13 64
2018 More than 20 years in current department or agency 13 36 28 0 10 13 0 56 12 22
2017 Less than 3 years in current department or agency 23 31 16 4 1 21 4 72 7 162
2017 3 to 10 years in current department or agency 24 29 17 8 5 13 4 64 16 164
2017 11 to 20 years in current department or agency 28 33 22 9 2 6 0 65 12 66
2017 More than 20 years in current department or agency 21 42 14 7 3 14 0 72 12 29
2014 Less than 3 years in current department or agency 23 26 18 2 2 25 4 69 6 130
2014 3 to 10 years in current department or agency 24 31 21 6 8 10 0 61 15 187
2014 11 to 20 years in current department or agency 18 36 21 1 10 14 0 63 13 77
2014 More than 20 years in current department or agency 17 54 13 4 4 8 0 77 9 23

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 4 96 119

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 14 12 1 0 44 8 72 3 151
2018 3 to 10 years in current department or agency 14 16 18 3 1 35 12 58 8 118
2018 11 to 20 years in current department or agency 20 17 29 3 2 28 2 52 7 64
2018 More than 20 years in current department or agency 5 23 25 0 10 26 10 44 16 22
2017 Less than 3 years in current department or agency 15 14 11 1 1 44 13 68 5 162
2017 3 to 10 years in current department or agency 17 12 16 4 3 34 14 56 13 164
2017 11 to 20 years in current department or agency 20 17 24 7 0 28 4 55 10 66
2017 More than 20 years in current department or agency 7 24 24 4 7 34 0 47 16 29
2014 Less than 3 years in current department or agency 16 12 11 2 0 46 13 69 4 130
2014 3 to 10 years in current department or agency 13 16 22 4 3 35 6 50 13 187
2014 11 to 20 years in current department or agency 6 22 26 2 4 36 4 45 12 77
2014 More than 20 years in current department or agency 30 8 30 0 8 24 0 50 11 23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 29 11 1 0 21 1 86 1 151
2018 3 to 10 years in current department or agency 24 33 18 7 2 12 4 68 10 119
2018 11 to 20 years in current department or agency 36 27 25 8 2 3 0 65 10 64
2018 More than 20 years in current department or agency 14 38 19 0 11 19 0 64 13 21
2017 Less than 3 years in current department or agency 28 27 12 2 1 25 4 78 5 162
2017 3 to 10 years in current department or agency 27 30 13 5 4 16 4 71 12 163
2017 11 to 20 years in current department or agency 34 30 19 5 2 8 3 71 7 66
2017 More than 20 years in current department or agency 14 45 14 4 7 17 0 70 13 29
2014 Less than 3 years in current department or agency 26 30 10 3 1 24 6 80 5 130
2014 3 to 10 years in current department or agency 23 29 22 4 3 18 1 65 8 186
2014 11 to 20 years in current department or agency 19 32 21 3 4 21 0 64 10 77
2014 More than 20 years in current department or agency 26 36 26 0 8 4 0 65 9 23
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 23 11 1 3 1 0 85 4 148
2018 3 to 10 years in current department or agency 65 21 9 2 3 0 1 87 5 117
2018 11 to 20 years in current department or agency 61 22 8 6 2 2 0 84 8 62
2018 More than 20 years in current department or agency 36 36 24 4 0 0 0 72 4 23
2017 Less than 3 years in current department or agency 63 26 7 1 3 1 0 89 4 162
2017 3 to 10 years in current department or agency 54 26 11 6 2 1 0 81 8 165
2017 11 to 20 years in current department or agency 53 33 8 3 3 0 0 86 6 66
2017 More than 20 years in current department or agency 49 34 7 4 7 0 0 83 11 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 33 25 9 2 8 0 61 12 148
2018 3 to 10 years in current department or agency 21 49 19 10 1 1 0 70 11 118
2018 11 to 20 years in current department or agency 26 48 16 3 5 2 0 75 9 62
2018 More than 20 years in current department or agency 10 43 19 15 7 5 0 56 23 23
2017 Less than 3 years in current department or agency 21 30 18 9 4 16 2 62 16 162
2017 3 to 10 years in current department or agency 17 35 26 10 8 4 1 54 19 165
2017 11 to 20 years in current department or agency 19 44 21 12 3 2 0 63 16 66
2017 More than 20 years in current department or agency 17 35 24 14 4 7 0 56 19 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 43 18 6 1 5 0 73 8 150
2018 3 to 10 years in current department or agency 17 47 20 11 4 1 0 64 15 119
2018 11 to 20 years in current department or agency 23 42 19 11 5 0 0 65 16 64
2018 More than 20 years in current department or agency 15 34 24 14 12 0 0 49 27 23
2017 Less than 3 years in current department or agency 22 47 18 9 1 3 0 71 10 161
2017 3 to 10 years in current department or agency 15 38 20 14 10 2 1 55 25 164
2017 11 to 20 years in current department or agency 20 41 24 6 5 5 0 63 12 66
2017 More than 20 years in current department or agency 18 48 21 7 7 0 0 66 14 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 25 11 8 9 0 3 71 17 150
2018 3 to 10 years in current department or agency 33 31 23 7 6 0 1 65 12 119
2018 11 to 20 years in current department or agency 22 41 22 7 8 0 0 63 15 64
2018 More than 20 years in current department or agency 36 26 12 12 14 0 0 62 26 23
2017 Less than 3 years in current department or agency 27 25 16 15 13 1 3 54 29 162
2017 3 to 10 years in current department or agency 29 29 15 12 12 0 2 60 25 164
2017 11 to 20 years in current department or agency 27 31 24 9 9 0 0 58 18 66
2017 More than 20 years in current department or agency 24 17 28 20 11 0 0 41 31 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 27 26 10 6 0 2 57 16 150
2018 3 to 10 years in current department or agency 18 33 26 16 7 0 0 51 23 119
2018 11 to 20 years in current department or agency 23 20 33 13 11 0 0 43 24 63
2018 More than 20 years in current department or agency 31 17 33 14 4 0 0 48 19 23
2017 Less than 3 years in current department or agency 33 24 23 10 8 0 1 58 18 162
2017 3 to 10 years in current department or agency 18 28 24 18 10 0 2 47 29 165
2017 11 to 20 years in current department or agency 16 36 28 9 11 0 0 52 20 65
2017 More than 20 years in current department or agency 18 27 35 17 3 0 0 44 21 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 26 16 10 3 0 2 70 14 149
2018 3 to 10 years in current department or agency 20 38 29 7 5 0 0 59 12 119
2018 11 to 20 years in current department or agency 21 31 25 17 7 0 0 52 24 64
2018 More than 20 years in current department or agency 30 27 33 0 10 0 0 57 10 23
2017 Less than 3 years in current department or agency 37 31 18 7 5 1 1 69 13 162
2017 3 to 10 years in current department or agency 23 28 25 10 12 1 2 52 22 165
2017 11 to 20 years in current department or agency 26 31 24 11 7 0 2 57 19 65
2017 More than 20 years in current department or agency 14 34 28 21 3 0 0 48 24 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 20 16 12 6 1 2 66 18 151
2018 3 to 10 years in current department or agency 20 24 32 19 5 0 0 44 24 117
2018 11 to 20 years in current department or agency 23 27 18 12 19 0 2 50 31 63
2018 More than 20 years in current department or agency 25 28 12 14 21 0 0 52 36 23
2017 Less than 3 years in current department or agency 33 22 25 9 7 1 2 57 17 161
2017 3 to 10 years in current department or agency 20 29 20 17 13 1 2 49 31 165
2017 11 to 20 years in current department or agency 18 37 17 14 14 0 0 55 28 65
2017 More than 20 years in current department or agency 10 45 17 21 7 0 0 55 28 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 19 15 3 2 0 5 78 6 150
2018 3 to 10 years in current department or agency 44 28 16 5 3 0 4 75 8 119
2018 11 to 20 years in current department or agency 41 32 18 3 6 0 0 73 9 64
2018 More than 20 years in current department or agency 53 25 5 5 9 0 2 80 15 23
2017 Less than 3 years in current department or agency 53 21 12 6 2 1 6 79 8 160
2017 3 to 10 years in current department or agency 41 30 14 5 4 0 6 76 10 165
2017 11 to 20 years in current department or agency 46 34 9 3 7 0 2 81 10 65
2017 More than 20 years in current department or agency 38 37 11 7 0 0 7 81 8 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 20 23 7 6 1 1 64 13 151
2018 3 to 10 years in current department or agency 34 32 18 9 7 1 0 66 16 118
2018 11 to 20 years in current department or agency 31 27 24 6 11 0 0 58 18 64
2018 More than 20 years in current department or agency 27 28 17 19 4 0 5 57 25 23
2017 Less than 3 years in current department or agency 43 26 20 10 1 0 1 69 11 162
2017 3 to 10 years in current department or agency 30 35 15 9 9 0 2 66 18 165
2017 11 to 20 years in current department or agency 29 31 26 12 1 0 0 60 14 66
2017 More than 20 years in current department or agency 27 31 24 14 3 0 0 58 17 29

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 25 18 11 1 0 2 70 12 149
2018 3 to 10 years in current department or agency 29 36 23 7 4 1 1 66 11 117
2018 11 to 20 years in current department or agency 21 42 24 8 5 2 0 63 13 64
2018 More than 20 years in current department or agency 33 34 17 10 5 0 0 67 15 22
2017 Less than 3 years in current department or agency 36 29 22 7 2 1 2 67 10 162
2017 3 to 10 years in current department or agency 26 31 22 9 8 0 3 59 18 165
2017 11 to 20 years in current department or agency 23 34 28 9 5 1 0 58 14 65
2017 More than 20 years in current department or agency 24 38 24 10 3 0 0 62 14 29

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 29 20 8 3 0 2 68 11 150
2018 3 to 10 years in current department or agency 19 32 32 15 2 0 0 51 17 117
2018 11 to 20 years in current department or agency 25 31 20 19 4 0 0 56 24 64
2018 More than 20 years in current department or agency 27 30 17 20 5 0 0 57 25 22
2017 Less than 3 years in current department or agency 34 30 22 10 3 1 1 64 13 162
2017 3 to 10 years in current department or agency 22 25 31 14 7 0 1 47 22 165
2017 11 to 20 years in current department or agency 21 26 32 17 4 0 0 47 21 65
2017 More than 20 years in current department or agency 11 34 32 14 10 0 0 44 24 29

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 31 16 10 3 0 1 71 13 150
2018 3 to 10 years in current department or agency 29 30 23 17 2 0 0 59 18 116
2018 11 to 20 years in current department or agency 34 29 19 11 6 0 1 64 17 64
2018 More than 20 years in current department or agency 27 25 23 15 10 0 0 52 25 22
2017 Less than 3 years in current department or agency 38 25 22 9 5 0 1 63 14 161
2017 3 to 10 years in current department or agency 29 26 21 16 7 0 2 56 23 164
2017 11 to 20 years in current department or agency 25 40 18 12 5 0 0 65 17 65
2017 More than 20 years in current department or agency 7 52 21 7 14 0 0 59 21 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 31 15 4 5 0 1 76 9 147
2018 3 to 10 years in current department or agency 45 28 22 3 1 0 0 74 4 117
2018 11 to 20 years in current department or agency 40 24 21 11 4 0 0 64 15 64
2018 More than 20 years in current department or agency 27 44 19 5 5 0 0 71 10 21
2017 Less than 3 years in current department or agency 44 27 18 6 4 1 1 72 10 162
2017 3 to 10 years in current department or agency 35 29 24 8 2 1 2 65 10 164
2017 11 to 20 years in current department or agency 38 32 19 6 3 1 0 72 9 65
2017 More than 20 years in current department or agency 17 45 21 14 4 0 0 62 17 29

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 16 4 3 0 1 3 92 4 150
2018 3 to 10 years in current department or agency 68 16 7 3 3 1 3 87 6 117
2018 11 to 20 years in current department or agency 60 22 10 3 3 0 2 83 7 64
2018 More than 20 years in current department or agency 55 17 13 10 0 0 5 76 11 22
2017 Less than 3 years in current department or agency 67 18 7 4 2 0 2 87 6 162
2017 3 to 10 years in current department or agency 62 19 9 4 2 0 4 85 6 165
2017 11 to 20 years in current department or agency 57 28 11 3 0 0 0 86 3 66
2017 More than 20 years in current department or agency 66 21 7 3 3 0 0 87 7 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 85 9 3 1 0 0 2 96 1 148
2018 3 to 10 years in current department or agency 80 10 3 0 1 1 4 96 1 117
2018 11 to 20 years in current department or agency 77 7 6 2 2 0 7 90 4 64
2018 More than 20 years in current department or agency 77 10 0 5 0 0 8 94 6 22

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 11 4 3 2 0 3 91 4 149
2018 3 to 10 years in current department or agency 75 12 7 2 2 2 1 89 4 116
2018 11 to 20 years in current department or agency 74 13 5 1 0 3 3 93 2 64
2018 More than 20 years in current department or agency 70 12 5 5 5 0 2 84 11 22
2017 Less than 3 years in current department or agency 79 9 2 3 4 1 2 91 7 160
2017 3 to 10 years in current department or agency 65 16 7 4 3 1 4 85 8 164
2017 11 to 20 years in current department or agency 70 9 6 5 2 3 5 86 8 65
2017 More than 20 years in current department or agency 79 14 3 0 3 0 0 93 3 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 25 8 4 1 0 1 87 5 150
2018 3 to 10 years in current department or agency 54 31 6 6 2 1 1 86 8 119
2018 11 to 20 years in current department or agency 46 35 7 3 7 0 2 82 10 64
2018 More than 20 years in current department or agency 36 44 10 8 0 0 2 82 8 22
2017 Less than 3 years in current department or agency 61 22 7 6 2 1 2 85 8 162
2017 3 to 10 years in current department or agency 45 36 9 1 5 1 3 84 6 164
2017 11 to 20 years in current department or agency 51 27 16 0 6 0 0 78 6 65
2017 More than 20 years in current department or agency 28 58 7 4 3 0 0 86 7 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 17 6 4 2 0 1 87 7 150
2018 3 to 10 years in current department or agency 49 27 12 8 3 0 2 77 11 119
2018 11 to 20 years in current department or agency 48 26 14 6 5 0 2 75 11 64
2018 More than 20 years in current department or agency 61 15 15 0 5 0 5 79 5 22
2017 Less than 3 years in current department or agency 70 14 7 3 4 0 2 86 7 162
2017 3 to 10 years in current department or agency 51 25 12 4 5 0 4 79 9 165
2017 11 to 20 years in current department or agency 60 18 11 1 7 0 3 80 9 65
2017 More than 20 years in current department or agency 52 28 10 3 7 0 0 79 10 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 6 3 2 1 0 24 92 4 148
2018 3 to 10 years in current department or agency 52 15 7 2 0 0 24 88 3 117
2018 11 to 20 years in current department or agency 60 14 8 0 0 1 16 90 0 64
2018 More than 20 years in current department or agency 47 10 15 0 0 0 28 80 0 22
2017 Less than 3 years in current department or agency 61 10 3 2 1 0 22 92 4 162
2017 3 to 10 years in current department or agency 55 14 9 2 2 2 17 85 4 164
2017 11 to 20 years in current department or agency 53 17 8 5 4 0 14 81 10 64
2017 More than 20 years in current department or agency 48 24 11 4 0 0 13 84 4 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 79 7 8 2 1 0 4 89 3 149
2018 3 to 10 years in current department or agency 71 19 4 1 0 1 5 95 1 118
2018 11 to 20 years in current department or agency 67 19 2 2 2 1 8 94 4 64
2018 More than 20 years in current department or agency 71 15 10 0 0 0 5 90 0 22
2017 Less than 3 years in current department or agency 76 8 7 1 2 1 5 90 3 161
2017 3 to 10 years in current department or agency 69 17 5 0 1 1 7 94 1 163
2017 11 to 20 years in current department or agency 68 13 9 0 2 0 8 88 2 65
2017 More than 20 years in current department or agency 55 28 7 4 0 0 7 89 4 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 18 12 10 15 0 3 62 26 150
2018 3 to 10 years in current department or agency 61 15 10 4 6 0 3 79 11 119
2018 11 to 20 years in current department or agency 74 9 3 3 8 1 2 86 11 64
2018 More than 20 years in current department or agency 71 15 5 0 0 0 10 95 0 22
2017 Less than 3 years in current department or agency 44 22 14 7 12 0 1 67 19 162
2017 3 to 10 years in current department or agency 50 14 10 10 11 1 5 67 22 165
2017 11 to 20 years in current department or agency 58 24 10 0 2 1 5 87 2 65
2017 More than 20 years in current department or agency 66 21 3 0 0 0 10 96 0 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 25 10 1 3 0 2 85 4 150
2018 3 to 10 years in current department or agency 56 24 15 1 2 0 3 82 3 119
2018 11 to 20 years in current department or agency 53 26 8 8 4 0 0 80 12 64
2018 More than 20 years in current department or agency 62 18 15 0 0 0 5 84 0 22
2017 Less than 3 years in current department or agency 59 28 7 4 0 0 3 89 4 161
2017 3 to 10 years in current department or agency 56 24 10 4 2 2 3 83 6 165
2017 11 to 20 years in current department or agency 56 21 11 7 3 0 0 78 11 65
2017 More than 20 years in current department or agency 32 39 18 0 4 0 7 77 4 28

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 38 33 7 1 1 0 58 9 151
2018 3 to 10 years in current department or agency 15 33 35 16 1 0 0 48 17 119
2018 11 to 20 years in current department or agency 14 41 25 16 4 0 0 55 20 64
2018 More than 20 years in current department or agency 25 32 29 10 4 0 0 57 14 23
2017 Less than 3 years in current department or agency 14 45 30 9 2 0 0 59 11 162
2017 3 to 10 years in current department or agency 10 31 40 13 6 0 1 41 19 165
2017 11 to 20 years in current department or agency 13 29 44 4 9 0 0 42 14 66
2017 More than 20 years in current department or agency 21 23 25 24 3 3 0 46 29 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 10 33 32 20 0 1 53 14 151
2018 3 to 10 years in current department or agency 7 20 34 28 12 0 0 39 27 117
2018 11 to 20 years in current department or agency 9 14 40 25 12 0 0 37 23 64
2018 More than 20 years in current department or agency 5 30 20 29 15 0 0 44 35 22
2017 Less than 3 years in current department or agency 5 13 32 30 20 0 0 51 18 160
2017 3 to 10 years in current department or agency 4 23 39 23 10 0 1 33 27 164
2017 11 to 20 years in current department or agency 6 11 38 31 14 0 0 45 17 65
2017 More than 20 years in current department or agency 0 21 38 31 10 0 0 41 21 29
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 26 13 5 5 4 1 48 52 151
2018 3 to 10 years in current department or agency 35 35 22 3 5 0 0 35 65 118
2018 11 to 20 years in current department or agency 50 25 18 4 3 0 0 50 50 63
2018 More than 20 years in current department or agency 32 32 15 7 9 5 0 34 66 23
2017 Less than 3 years in current department or agency 35 15 26 9 5 6 3 39 61 162
2017 3 to 10 years in current department or agency 30 31 20 7 9 3 0 31 69 165
2017 11 to 20 years in current department or agency 46 20 15 7 1 6 5 51 49 66
2017 More than 20 years in current department or agency 21 31 31 14 0 3 0 21 79 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 74
2018 3 to 10 years in current department or agency 14 77
2018 11 to 20 years in current department or agency 30 31
2018 More than 20 years in current department or agency 9 14
2017 Less than 3 years in current department or agency 32 88
2017 3 to 10 years in current department or agency 28 109
2017 11 to 20 years in current department or agency 14 29
2017 More than 20 years in current department or agency 4 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 74
2018 3 to 10 years in current department or agency 30 77
2018 11 to 20 years in current department or agency 16 31
2018 More than 20 years in current department or agency 7 14
2017 Less than 3 years in current department or agency 34 88
2017 3 to 10 years in current department or agency 27 109
2017 11 to 20 years in current department or agency 21 29
2017 More than 20 years in current department or agency 19 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 74
2018 3 to 10 years in current department or agency 30 77
2018 11 to 20 years in current department or agency 13 31
2018 More than 20 years in current department or agency 26 14
2017 Less than 3 years in current department or agency 28 88
2017 3 to 10 years in current department or agency 18 109
2017 11 to 20 years in current department or agency 14 29
2017 More than 20 years in current department or agency 5 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 74
2018 3 to 10 years in current department or agency 40 77
2018 11 to 20 years in current department or agency 60 31
2018 More than 20 years in current department or agency 38 14
2017 Less than 3 years in current department or agency 38 88
2017 3 to 10 years in current department or agency 56 109
2017 11 to 20 years in current department or agency 48 29
2017 More than 20 years in current department or agency 53 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 1 74
2018 3 to 10 years in current department or agency 7 77
2018 11 to 20 years in current department or agency 7 31
2018 More than 20 years in current department or agency 8 14
2017 Less than 3 years in current department or agency 1 88
2017 3 to 10 years in current department or agency 4 109
2017 11 to 20 years in current department or agency 4 29
2017 More than 20 years in current department or agency 5 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 74
2018 3 to 10 years in current department or agency 35 77
2018 11 to 20 years in current department or agency 38 31
2018 More than 20 years in current department or agency 53 14

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 74
2018 3 to 10 years in current department or agency 40 77
2018 11 to 20 years in current department or agency 21 31
2018 More than 20 years in current department or agency 30 14
2017 Less than 3 years in current department or agency 41 88
2017 3 to 10 years in current department or agency 32 109
2017 11 to 20 years in current department or agency 38 29
2017 More than 20 years in current department or agency 57 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 60 8 12 6 7 72
2018 3 to 10 years in current department or agency 4 52 26 6 2 9 77
2018 11 to 20 years in current department or agency 9 43 27 7 6 9 31
2018 More than 20 years in current department or agency 0 38 34 19 0 9 11
2017 Less than 3 years in current department or agency 3 56 18 8 7 8 89
2017 3 to 10 years in current department or agency 2 60 16 14 3 6 107
2017 11 to 20 years in current department or agency 18 44 25 7 0 7 28
2017 More than 20 years in current department or agency 5 47 24 24 0 0 21

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 36 73
2018 3 to 10 years in current department or agency 68 32 77
2018 11 to 20 years in current department or agency 71 29 30
2018 More than 20 years in current department or agency 55 45 14

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 19 8 6 4 2 12 79 12 150
2018 3 to 10 years in current department or agency 51 25 9 4 4 0 7 81 9 119
2018 11 to 20 years in current department or agency 42 23 10 5 12 0 8 71 19 63
2018 More than 20 years in current department or agency 30 9 10 5 27 5 14 49 39 23

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 25 14 9 7 1 11 67 18 74
2018 3 to 10 years in current department or agency 30 28 19 15 5 2 2 60 21 77
2018 11 to 20 years in current department or agency 39 26 16 12 4 4 0 67 16 31
2018 More than 20 years in current department or agency 28 38 8 0 15 0 11 74 17 14
2017 Less than 3 years in current department or agency 18 37 13 11 8 1 12 63 21 90
2017 3 to 10 years in current department or agency 23 36 9 16 10 2 4 62 28 109
2017 11 to 20 years in current department or agency 18 38 3 13 7 3 17 71 25 29
2017 More than 20 years in current department or agency 9 37 14 18 0 0 23 59 23 22

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 16 13 11 18 1 23 44 38 74
2018 3 to 10 years in current department or agency 15 15 18 8 9 6 30 45 27 77
2018 11 to 20 years in current department or agency 12 17 10 12 7 7 34 50 32 30
2018 More than 20 years in current department or agency 13 27 7 8 15 0 30 57 33 14
2017 Less than 3 years in current department or agency 7 14 14 9 33 1 23 27 55 90
2017 3 to 10 years in current department or agency 7 17 14 12 17 5 29 37 43 110
2017 11 to 20 years in current department or agency 8 24 10 10 10 3 34 52 32 29
2017 More than 20 years in current department or agency 0 23 18 23 9 0 27 31 44 22
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