2018 Public Service Employee Survey Results by Theme for Office of the Chief Electoral Officer by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 46 8 6 1 0 0 86 6 127
2018 AS-01 26 57 9 4 4 0 0 83 9 23
2018 AS-02 38 49 8 5 0 0 0 86 5 37
2018 AS-03 44 41 9 6 0 0 0 84 6 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 42 42 8 8 0 0 0 83 8 12
2017 AS 41 42 12 4 1 0 0 83 5 122
2017 AS-01 40 27 18 9 5 0 0 68 14 22
2017 AS-02 42 38 17 3 0 0 0 80 3 29
2017 AS-03 45 50 5 0 0 0 0 95 0 20
2017 AS-04 35 50 12 4 0 0 0 85 4 26
2017 AS-05 64 29 7 0 0 0 0 93 0 14
2014 AS 26 53 7 10 3 0 0 79 14 115
2014 AS-01 35 30 17 9 9 0 0 65 17 23
2014 AS-02 24 50 6 18 3 0 0 74 21 34
2014 AS-03 11 74 0 11 5 0 0 84 16 19
2014 AS-04 29 57 10 5 0 0 0 86 5 21
2014 AS-06 40 60 0 0 0 0 0 100 0 10
2011 AS 30 38 14 9 9 0 0 68 18 133
2011 AS-01 37 37 11 7 9 0 0 74 15 46
2011 AS-02 16 48 14 11 11 0 0 64 23 44
2011 AS-03 25 31 13 19 13 0 0 56 31 16
2011 AS-04 46 38 0 8 8 0 0 85 15 13
2008 AS 29 51 10 5 5 0 0 80 10 80
2008 AS-01 25 31 19 6 19 0 0 56 25 16
2008 AS-02 41 44 7 7 0 0 0 85 7 27
2008 AS-03 8 85 0 8 0 0 0 92 8 13
2008 AS-05 30 70 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 39 9 2 1 1 0 88 3 127
2018 AS-01 43 35 13 4 4 0 0 78 9 23
2018 AS-02 46 43 5 3 0 3 0 92 3 37
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 42 58 0 0 0 0 0 100 0 12
2017 AS 42 35 15 6 2 0 0 77 8 122
2017 AS-01 36 27 27 5 5 0 0 63 9 22
2017 AS-02 52 24 10 10 3 0 0 76 14 29
2017 AS-03 50 40 0 10 0 0 0 90 10 20
2017 AS-04 34 50 8 4 4 0 0 85 8 26
2017 AS-05 57 21 21 0 0 0 0 79 0 14

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 31 5 2 1 0 0 92 3 126
2018 AS-01 55 27 14 5 0 0 0 82 5 22
2018 AS-02 54 38 5 3 0 0 0 92 3 37
2018 AS-03 72 25 3 0 0 0 0 97 0 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 50 42 0 0 8 0 0 92 8 12
2017 AS 60 31 7 1 1 0 0 91 2 122
2017 AS-01 40 27 27 5 0 0 0 68 5 22
2017 AS-02 62 31 7 0 0 0 0 93 0 29
2017 AS-03 65 35 0 0 0 0 0 100 0 20
2017 AS-04 62 34 0 0 4 0 0 96 4 26
2017 AS-05 71 29 0 0 0 0 0 100 0 14
2014 AS 67 28 1 3 1 0 0 95 4 116
2014 AS-01 61 35 0 4 0 0 0 96 4 23
2014 AS-02 68 26 3 0 3 0 0 94 3 34
2014 AS-03 68 21 0 11 0 0 0 89 11 19
2014 AS-04 76 24 0 0 0 0 0 100 0 21
2014 AS-06 64 36 0 0 0 0 0 100 0 11
2011 AS 51 37 9 2 1 0 0 87 4 134
2011 AS-01 51 34 11 0 4 0 0 85 4 47
2011 AS-02 52 39 5 5 0 0 0 91 5 44
2011 AS-03 44 38 13 6 0 0 0 81 6 16
2011 AS-04 54 38 8 0 0 0 0 92 0 13

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 38 7 3 2 0 0 87 6 127
2018 AS-01 43 39 9 0 9 0 0 83 9 23
2018 AS-02 46 43 5 5 0 0 0 89 5 37
2018 AS-03 59 25 9 6 0 0 0 84 6 32
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 42 50 0 0 8 0 0 92 8 12
2017 AS 47 43 6 2 2 0 0 89 5 122
2017 AS-01 36 41 9 9 5 0 0 77 14 22
2017 AS-02 59 31 10 0 0 0 0 90 0 29
2017 AS-03 40 60 0 0 0 0 0 100 0 20
2017 AS-04 54 38 0 0 8 0 0 92 8 26
2017 AS-05 43 57 0 0 0 0 0 100 0 14
2014 AS 38 44 10 5 3 0 0 82 8 116
2014 AS-01 39 30 22 4 4 0 0 70 9 23
2014 AS-02 38 44 6 9 3 0 0 82 12 34
2014 AS-03 47 37 11 5 0 0 0 84 5 19
2014 AS-04 38 48 10 0 5 0 0 86 5 21
2014 AS-06 27 73 0 0 0 0 0 100 0 11
2011 AS 40 38 10 7 5 0 0 78 13 135
2011 AS-01 49 32 4 11 4 0 0 81 15 47
2011 AS-02 24 51 9 9 7 0 0 76 16 45
2011 AS-03 31 31 25 6 6 0 0 63 13 16
2011 AS-04 62 23 8 0 8 0 0 85 8 13
2008 AS 28 60 5 0 6 0 0 89 6 81
2008 AS-01 25 44 13 0 19 0 0 69 19 16
2008 AS-02 39 61 0 0 0 0 0 100 0 28
2008 AS-03 8 85 8 0 0 0 0 92 0 13
2008 AS-05 20 80 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 28 12 2 2 1 0 85 3 127
2018 AS-01 65 13 17 0 4 0 0 78 4 23
2018 AS-02 59 32 5 0 0 3 0 94 0 37
2018 AS-03 50 31 16 0 3 0 0 81 3 32
2018 AS-04 50 33 0 17 0 0 0 83 17 12
2018 AS-05 67 25 8 0 0 0 0 92 0 12
2017 AS 44 38 13 3 1 0 0 83 4 122
2017 AS-01 31 55 14 0 0 0 0 86 0 22
2017 AS-02 55 34 7 3 0 0 0 90 3 29
2017 AS-03 60 20 15 5 0 0 0 80 5 20
2017 AS-04 46 42 4 4 4 0 0 88 8 26
2017 AS-05 43 50 7 0 0 0 0 93 0 14
2014 AS 26 48 15 6 4 1 0 75 10 116
2014 AS-01 39 35 9 13 4 0 0 74 17 23
2014 AS-02 26 47 15 3 6 3 0 76 9 34
2014 AS-03 11 68 16 5 0 0 0 79 5 19
2014 AS-04 29 43 19 5 5 0 0 71 10 21
2014 AS-06 18 64 9 0 9 0 0 82 9 11
2011 AS 28 31 22 9 9 1 0 59 18 134
2011 AS-01 34 30 17 6 13 0 0 64 19 47
2011 AS-02 18 42 20 9 9 2 0 61 18 45
2011 AS-03 19 25 44 6 6 0 0 44 13 16
2011 AS-04 46 8 15 23 8 0 0 54 31 13

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 58 27 11 2 1 0 0 86 3 125
2018 AS-01 65 9 22 0 4 0 0 74 4 23
2018 AS-02 67 28 6 0 0 0 0 94 0 36
2018 AS-03 56 28 13 3 0 0 0 84 3 32
2018 AS-04 45 36 9 9 0 0 0 82 9 11
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 44 41 8 4 2 0 0 85 7 122
2017 AS-01 36 55 5 5 0 0 0 91 5 22
2017 AS-02 52 31 14 3 0 0 0 83 3 29
2017 AS-03 55 35 0 0 10 0 0 90 10 20
2017 AS-04 50 46 0 0 4 0 0 96 4 26
2017 AS-05 43 50 0 7 0 0 0 93 7 14
2014 AS 28 47 11 9 3 1 0 76 13 116
2014 AS-01 30 43 9 17 0 0 0 74 17 23
2014 AS-02 29 41 15 6 6 3 0 73 12 34
2014 AS-03 16 68 5 11 0 0 0 84 11 19
2014 AS-04 33 38 14 10 5 0 0 71 14 21
2014 AS-06 27 55 9 0 9 0 0 82 9 11
2011 AS 28 35 19 13 6 0 0 63 19 134
2011 AS-01 34 30 15 13 9 0 0 64 21 47
2011 AS-02 16 41 20 16 7 0 0 57 23 44
2011 AS-03 19 50 25 6 0 0 0 69 6 16
2011 AS-04 46 15 23 8 8 0 0 62 15 13
2008 AS 25 36 14 14 12 0 0 60 26 81
2008 AS-01 25 38 0 19 19 0 0 63 38 16
2008 AS-02 32 25 14 14 14 0 0 57 29 28
2008 AS-03 15 54 15 15 0 0 0 69 15 13
2008 AS-05 20 40 30 0 10 0 0 60 10 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 24 13 9 3 1 1 74 12 127
2018 AS-01 48 17 17 13 4 0 0 65 17 23
2018 AS-02 46 30 19 3 0 3 0 78 3 37
2018 AS-03 44 25 13 13 3 0 3 71 16 32
2018 AS-04 50 33 8 0 8 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 42 20 17 10 2 7 1 68 13 122
2017 AS-01 31 23 23 14 0 9 0 60 15 22
2017 AS-02 42 31 10 3 3 10 0 81 8 29
2017 AS-03 50 15 20 15 0 0 0 65 15 20
2017 AS-04 46 19 15 4 8 7 0 71 13 26
2017 AS-05 50 14 7 7 0 14 7 82 9 14
2014 AS 23 33 16 9 10 5 3 61 22 116
2014 AS-01 26 22 13 22 9 9 0 52 33 23
2014 AS-02 24 32 12 6 12 3 12 66 21 34
2014 AS-03 21 42 11 5 5 16 0 75 13 19
2014 AS-04 29 33 14 14 10 0 0 62 24 21
2014 AS-06 18 36 36 0 9 0 0 55 9 11
2011 AS 27 19 20 15 15 4 0 48 31 135
2011 AS-01 34 13 13 19 17 4 0 49 38 47
2011 AS-02 18 29 16 13 18 7 0 50 33 45
2011 AS-03 19 6 56 13 6 0 0 25 19 16
2011 AS-04 46 8 23 0 23 0 0 54 23 13
2008 AS 23 25 12 16 20 4 0 50 37 81
2008 AS-01 25 25 6 6 31 6 0 53 40 16
2008 AS-02 32 18 14 11 21 4 0 52 33 28
2008 AS-03 15 31 8 23 15 8 0 50 42 13
2008 AS-05 10 30 30 20 10 0 0 40 30 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 29 5 3 2 0 1 90 5 125
2018 AS-01 65 17 9 0 4 0 4 86 5 23
2018 AS-02 67 31 0 3 0 0 0 97 3 36
2018 AS-03 56 31 6 6 0 0 0 88 6 32
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 67 25 0 8 0 0 0 92 8 12
2017 AS 48 39 8 3 2 0 0 87 5 122
2017 AS-01 54 37 5 5 0 0 0 91 5 22
2017 AS-02 52 38 3 3 3 0 0 90 7 29
2017 AS-03 50 40 10 0 0 0 0 90 0 20
2017 AS-04 58 23 8 8 4 0 0 81 12 26
2017 AS-05 50 43 7 0 0 0 0 93 0 14
2014 AS 41 36 9 6 4 3 1 80 11 116
2014 AS-01 48 22 9 9 0 13 0 80 10 23
2014 AS-02 41 32 15 0 6 3 3 78 6 34
2014 AS-03 63 32 0 5 0 0 0 95 5 19
2014 AS-04 33 43 5 14 5 0 0 76 19 21
2014 AS-06 27 45 18 0 9 0 0 73 9 11
2011 AS 41 26 12 7 13 1 1 68 20 135
2011 AS-01 40 32 11 4 11 0 2 74 15 47
2011 AS-02 33 24 13 9 18 2 0 59 27 45
2011 AS-03 44 31 13 6 6 0 0 75 13 16
2011 AS-04 54 0 8 15 23 0 0 54 38 13
2008 AS 36 30 11 11 12 0 0 65 23 81
2008 AS-01 31 19 19 6 25 0 0 50 31 16
2008 AS-02 50 29 4 4 14 0 0 79 18 28
2008 AS-03 31 38 15 8 8 0 0 69 15 13
2008 AS-05 40 20 20 10 10 0 0 60 20 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 27 7 6 1 0 0 86 6 125
2018 AS-01 57 30 4 9 0 0 0 87 9 23
2018 AS-02 61 33 3 3 0 0 0 94 3 36
2018 AS-03 56 25 9 9 0 0 0 81 9 32
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 75 17 0 8 0 0 0 92 8 12
2017 AS 45 37 7 7 4 0 0 82 11 121
2017 AS-01 45 32 9 9 5 0 0 77 14 22
2017 AS-02 47 36 0 10 7 0 0 82 18 28
2017 AS-03 50 30 15 5 0 0 0 80 5 20
2017 AS-04 46 39 8 0 8 0 0 85 8 26
2017 AS-05 57 36 7 0 0 0 0 93 0 14
2014 AS 46 28 10 11 4 1 0 74 16 116
2014 AS-01 39 30 13 13 0 4 0 73 14 23
2014 AS-02 47 26 15 6 6 0 0 74 12 34
2014 AS-03 58 21 0 11 11 0 0 79 21 19
2014 AS-04 43 29 10 14 5 0 0 71 19 21
2014 AS-06 45 27 18 9 0 0 0 73 9 11
2011 AS 38 32 7 10 13 1 0 70 23 135
2011 AS-01 45 28 9 6 13 0 0 72 19 47
2011 AS-02 33 33 4 9 18 2 0 68 27 45
2011 AS-03 25 38 6 19 13 0 0 63 31 16
2011 AS-04 38 38 0 8 15 0 0 77 23 13
2008 AS 35 30 12 14 9 1 0 65 23 81
2008 AS-01 25 19 25 19 13 0 0 44 31 16
2008 AS-02 50 29 4 7 11 0 0 79 18 28
2008 AS-03 31 23 15 23 8 0 0 54 31 13
2008 AS-05 20 40 20 10 0 10 0 67 11 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 29 8 2 2 0 0 88 4 125
2018 AS-01 64 23 5 5 5 0 0 86 9 22
2018 AS-02 56 39 6 0 0 0 0 94 0 36
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 83 0 17 0 0 0 0 83 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 52 29 12 3 4 0 0 80 7 122
2017 AS-01 54 27 14 0 5 0 0 82 5 22
2017 AS-02 59 28 3 3 7 0 0 86 10 29
2017 AS-03 45 45 10 0 0 0 0 90 0 20
2017 AS-04 54 23 12 8 4 0 0 77 12 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14
2014 AS 40 37 11 4 7 1 0 77 11 116
2014 AS-01 48 26 13 0 9 4 0 77 9 23
2014 AS-02 44 38 12 0 6 0 0 82 6 34
2014 AS-03 42 42 11 5 0 0 0 84 5 19
2014 AS-04 33 33 10 14 10 0 0 67 24 21
2014 AS-06 36 45 9 0 9 0 0 82 9 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 37 8 4 2 6 0 86 6 126
2018 AS-01 48 30 4 9 0 9 0 86 10 23
2018 AS-02 61 25 3 6 0 6 0 91 6 36
2018 AS-03 34 44 13 0 0 9 0 86 0 32
2018 AS-04 50 42 8 0 0 0 0 92 0 12
2018 AS-05 33 42 17 0 8 0 0 75 8 12
2017 AS 39 38 10 11 2 1 0 77 13 122
2017 AS-01 59 27 9 5 0 0 0 86 5 22
2017 AS-02 35 45 10 7 0 3 0 82 7 29
2017 AS-03 45 40 5 10 0 0 0 85 10 20
2017 AS-04 31 46 15 8 0 0 0 77 8 26
2017 AS-05 43 14 7 21 14 0 0 57 36 14
2014 AS 27 37 15 14 5 2 0 65 19 115
2014 AS-01 43 26 13 9 0 9 0 76 10 23
2014 AS-02 26 38 18 12 6 0 0 65 18 34
2014 AS-03 21 53 5 16 5 0 0 74 21 19
2014 AS-04 30 35 10 20 5 0 0 65 25 20
2014 AS-06 18 55 0 18 9 0 0 73 27 11
2011 AS 25 34 16 12 11 3 0 60 24 134
2011 AS-01 28 30 21 13 9 0 0 57 21 47
2011 AS-02 18 39 11 11 18 2 0 58 30 44
2011 AS-03 13 38 25 6 6 13 0 57 14 16
2011 AS-04 38 23 0 23 8 8 0 67 33 13

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 36 14 4 0 2 1 81 4 126
2018 AS-01 43 26 26 4 0 0 0 70 4 23
2018 AS-02 64 22 6 3 0 6 0 91 3 36
2018 AS-03 38 38 22 0 0 0 3 77 0 32
2018 AS-04 33 67 0 0 0 0 0 100 0 12
2018 AS-05 42 50 0 8 0 0 0 92 8 12
2017 AS 29 40 17 9 3 2 0 70 13 122
2017 AS-01 50 37 14 0 0 0 0 86 0 22
2017 AS-02 24 45 17 10 0 3 0 71 11 29
2017 AS-03 35 35 20 10 0 0 0 70 10 20
2017 AS-04 31 46 12 8 4 0 0 77 12 26
2017 AS-05 14 36 21 7 14 7 0 54 23 14
2014 AS 20 45 20 8 7 1 0 65 15 116
2014 AS-01 26 48 22 0 0 4 0 77 0 23
2014 AS-02 21 35 29 9 6 0 0 56 15 34
2014 AS-03 21 53 16 11 0 0 0 74 11 19
2014 AS-04 24 38 19 10 10 0 0 62 19 21
2014 AS-06 9 64 0 9 18 0 0 73 27 11
2011 AS 27 29 17 13 13 1 0 56 26 135
2011 AS-01 34 32 13 13 9 0 0 66 21 47
2011 AS-02 16 29 20 11 20 4 0 47 33 45
2011 AS-03 25 25 25 25 0 0 0 50 25 16
2011 AS-04 38 15 8 15 23 0 0 54 38 13
2008 AS 27 28 12 11 16 5 0 58 29 81
2008 AS-01 31 6 6 13 25 19 0 46 46 16
2008 AS-02 36 25 7 11 21 0 0 61 32 28
2008 AS-03 15 46 15 8 8 8 0 67 17 13
2008 AS-05 20 50 30 0 0 0 0 70 0 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 33 13 10 0 6 0 76 10 126
2018 AS-01 43 26 26 0 0 4 0 73 0 23
2018 AS-02 53 31 3 6 0 8 0 91 6 36
2018 AS-03 31 34 16 9 0 9 0 72 10 32
2018 AS-04 33 42 8 17 0 0 0 75 17 12
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 18 40 19 11 7 4 1 61 19 122
2017 AS-01 41 46 5 4 0 5 0 91 4 22
2017 AS-02 21 38 17 3 10 10 0 65 15 29
2017 AS-03 20 45 15 15 5 0 0 65 20 20
2017 AS-04 12 46 19 15 4 0 4 60 20 26
2017 AS-05 0 43 21 14 14 7 0 46 31 14
2014 AS 10 39 22 20 7 3 0 50 27 116
2014 AS-01 22 48 22 4 0 4 0 73 5 23
2014 AS-02 9 29 29 18 9 6 0 41 28 34
2014 AS-03 5 37 26 26 5 0 0 42 32 19
2014 AS-04 10 43 10 29 10 0 0 52 38 21
2014 AS-06 9 36 18 27 9 0 0 45 36 11
2011 AS 15 35 21 17 8 4 0 52 26 135
2011 AS-01 17 43 19 11 9 2 0 61 20 47
2011 AS-02 11 31 18 24 9 7 0 45 36 45
2011 AS-03 13 25 44 6 6 6 0 40 13 16
2011 AS-04 23 31 15 15 15 0 0 54 31 13
2008 AS 15 25 16 29 11 3 1 42 42 80
2008 AS-01 13 19 13 25 13 13 6 38 46 16
2008 AS-02 22 30 4 26 19 0 0 52 44 27
2008 AS-03 8 23 8 62 0 0 0 31 62 13
2008 AS-05 10 20 50 20 0 0 0 30 20 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 41 14 6 4 5 0 75 10 126
2018 AS-01 35 39 26 0 0 0 0 74 0 23
2018 AS-02 44 39 6 3 3 6 0 88 6 36
2018 AS-03 22 38 16 9 3 13 0 68 14 32
2018 AS-04 25 75 0 0 0 0 0 100 0 12
2018 AS-05 25 42 17 8 8 0 0 67 17 12
2017 AS 23 35 15 18 6 2 1 60 25 122
2017 AS-01 32 46 14 8 0 0 0 78 8 22
2017 AS-02 31 38 10 10 3 7 0 74 15 29
2017 AS-03 30 20 25 20 5 0 0 50 25 20
2017 AS-04 15 42 12 19 8 0 4 60 28 26
2017 AS-05 7 36 21 21 7 7 0 46 31 14
2014 AS 11 36 18 22 10 2 0 48 33 116
2014 AS-01 13 48 13 17 4 4 0 64 23 23
2014 AS-02 12 26 21 26 15 0 0 38 41 34
2014 AS-03 16 32 5 32 11 5 0 50 44 19
2014 AS-04 5 33 29 19 14 0 0 38 33 21
2014 AS-06 9 45 18 18 9 0 0 55 27 11
2011 AS 10 35 18 21 13 3 0 47 35 135
2011 AS-01 11 40 13 17 15 4 0 53 33 47
2011 AS-02 7 38 20 18 18 0 0 44 36 45
2011 AS-03 6 19 19 31 13 13 0 29 50 16
2011 AS-04 23 31 23 15 8 0 0 54 23 13
2008 AS 11 30 15 24 18 3 0 42 42 80
2008 AS-01 7 33 13 13 20 13 0 46 38 15
2008 AS-02 14 39 11 21 14 0 0 54 36 28
2008 AS-03 15 31 8 23 23 0 0 46 46 13
2008 AS-05 10 10 30 30 20 0 0 20 50 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 33 4 5 2 1 1 90 6 127
2018 AS-01 48 39 0 0 9 0 4 91 9 23
2018 AS-02 54 41 3 3 0 0 0 95 3 37
2018 AS-03 53 34 3 6 0 3 0 90 6 32
2018 AS-04 92 8 0 0 0 0 0 100 0 12
2018 AS-05 50 42 0 8 0 0 0 92 8 12
2017 AS 37 40 13 7 2 1 0 78 9 122
2017 AS-01 45 37 14 0 5 0 0 82 5 22
2017 AS-02 48 14 24 10 0 3 0 65 11 29
2017 AS-03 45 50 0 5 0 0 0 95 5 20
2017 AS-04 31 54 8 4 4 0 0 85 8 26
2017 AS-05 21 57 14 7 0 0 0 79 7 14
2014 AS 28 38 16 9 8 0 0 66 17 116
2014 AS-01 39 35 13 4 9 0 0 74 13 23
2014 AS-02 32 32 15 12 9 0 0 65 21 34
2014 AS-03 26 42 16 5 11 0 0 68 16 19
2014 AS-04 24 43 19 10 5 0 0 67 14 21
2014 AS-06 18 45 18 9 9 0 0 64 18 11
2011 AS 28 42 8 14 7 0 0 70 22 134
2011 AS-01 36 45 2 11 6 0 0 81 17 47
2011 AS-02 22 38 11 20 9 0 0 60 29 45
2011 AS-03 31 44 19 0 6 0 0 75 6 16
2011 AS-04 15 46 8 23 8 0 0 62 31 13

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 39 9 6 2 0 0 83 7 127
2018 AS-01 39 30 13 9 9 0 0 70 17 23
2018 AS-02 41 51 8 0 0 0 0 92 0 37
2018 AS-03 50 34 13 3 0 0 0 84 3 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 58 25 8 8 0 0 0 83 8 12
2017 AS 31 43 13 9 3 1 0 74 13 121
2017 AS-01 37 27 13 14 9 0 0 64 23 22
2017 AS-02 35 31 21 10 0 3 0 68 11 29
2017 AS-03 40 55 0 5 0 0 0 95 5 20
2017 AS-04 28 56 8 4 4 0 0 84 8 25
2017 AS-05 21 57 14 7 0 0 0 79 7 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 25 21 10 2 11 6 59 16 124
2018 AS-01 32 9 32 5 5 9 9 50 11 22
2018 AS-02 25 28 19 8 3 14 3 63 13 36
2018 AS-03 16 35 19 10 0 10 10 64 12 31
2018 AS-04 25 17 17 8 8 17 8 56 22 12
2018 AS-05 25 42 8 17 0 8 0 73 18 12
2017 AS 16 27 18 15 6 13 5 52 26 122
2017 AS-01 5 37 5 8 9 32 5 65 28 22
2017 AS-02 21 31 7 10 0 17 14 75 15 29
2017 AS-03 10 15 35 15 10 9 5 29 29 20
2017 AS-04 19 27 27 15 8 4 0 48 24 26
2017 AS-05 36 21 21 14 0 7 0 62 15 14
2014 AS 13 25 18 14 19 10 1 43 37 116
2014 AS-01 17 13 17 13 22 17 0 37 42 23
2014 AS-02 18 26 12 3 21 18 3 56 30 34
2014 AS-03 11 32 16 26 16 0 0 42 42 19
2014 AS-04 14 24 19 19 14 10 0 42 37 21
2014 AS-06 0 45 27 18 9 0 0 45 27 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 59 32 5 3 2 0 0 90 5 126
2018 AS-01 57 35 0 0 9 0 0 91 9 23
2018 AS-02 67 28 3 3 0 0 0 94 3 36
2018 AS-03 53 38 6 3 0 0 0 91 3 32
2018 AS-04 75 17 8 0 0 0 0 92 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12
2017 AS 40 41 8 7 2 1 0 82 10 122
2017 AS-01 36 41 9 5 5 5 0 81 10 22
2017 AS-02 45 31 10 10 3 0 0 76 14 29
2017 AS-03 35 55 10 0 0 0 0 90 0 20
2017 AS-04 50 31 4 12 4 0 0 81 15 26
2017 AS-05 43 50 0 7 0 0 0 93 7 14
2014 AS 30 42 9 9 7 1 2 74 17 116
2014 AS-01 39 30 13 9 4 4 0 73 14 23
2014 AS-02 32 38 12 9 6 0 3 73 15 34
2014 AS-03 47 37 0 11 0 0 5 89 11 19
2014 AS-04 19 52 5 10 14 0 0 71 24 21
2014 AS-06 18 55 9 9 9 0 0 73 18 11
2011 AS 38 37 7 7 11 0 0 75 18 134
2011 AS-01 49 34 4 2 11 0 0 83 13 47
2011 AS-02 38 31 4 7 20 0 0 69 27 45
2011 AS-03 25 50 19 6 0 0 0 75 6 16
2011 AS-04 31 38 8 15 8 0 0 69 23 13
2008 AS 31 38 11 10 10 0 0 69 20 81
2008 AS-01 13 38 19 19 13 0 0 50 31 16
2008 AS-02 46 32 0 4 18 0 0 79 21 28
2008 AS-03 38 31 15 8 8 0 0 69 15 13
2008 AS-05 20 30 40 10 0 0 0 50 10 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 34 13 16 0 0 9 69 17 32
2017 AS 14 44 17 10 0 2 12 69 11 41
2017 AS-04 22 34 17 5 0 6 17 71 7 18
2014 AS 33 33 21 7 2 0 5 68 10 43
2014 AS-04 19 63 13 6 0 0 0 81 6 16

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 41 8 4 2 0 2 86 6 127
2018 AS-01 35 35 9 13 4 0 4 73 18 23
2018 AS-02 46 41 8 3 3 0 0 86 5 37
2018 AS-03 28 63 3 0 3 0 3 94 3 32
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 75 17 8 0 0 0 0 92 0 12
2017 AS 48 34 11 7 1 0 0 82 7 122
2017 AS-01 31 41 18 9 0 0 0 73 9 22
2017 AS-02 59 28 10 0 3 0 0 86 3 29
2017 AS-03 45 35 15 5 0 0 0 80 5 20
2017 AS-04 54 34 4 8 0 0 0 88 8 26
2017 AS-05 64 14 14 7 0 0 0 79 7 14
2014 AS 36 41 11 7 4 0 1 77 11 116
2014 AS-01 39 39 13 4 4 0 0 78 9 23
2014 AS-02 32 38 9 12 6 0 3 73 18 34
2014 AS-03 26 58 16 0 0 0 0 84 0 19
2014 AS-04 48 19 10 14 10 0 0 67 24 21
2014 AS-06 45 55 0 0 0 0 0 100 0 11
2011 AS 37 39 8 10 4 0 1 77 15 135
2011 AS-01 32 34 13 11 6 0 4 69 18 47
2011 AS-02 27 47 9 13 4 0 0 73 18 45
2011 AS-03 38 50 6 6 0 0 0 88 6 16
2011 AS-04 54 31 0 8 8 0 0 85 15 13
2008 AS 23 35 26 11 4 0 1 59 15 81
2008 AS-01 6 38 25 19 13 0 0 44 31 16
2008 AS-02 25 36 18 18 0 0 4 63 19 28
2008 AS-03 46 31 15 8 0 0 0 77 8 13
2008 AS-05 10 50 40 0 0 0 0 60 0 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 44 8 9 1 0 0 83 9 127
2018 AS-01 26 48 9 13 4 0 0 74 17 23
2018 AS-02 43 38 8 11 0 0 0 81 11 37
2018 AS-03 44 38 16 3 0 0 0 81 3 32
2018 AS-04 42 50 0 8 0 0 0 92 8 12
2018 AS-05 25 58 0 17 0 0 0 83 17 12
2017 AS 34 46 9 9 2 0 0 80 11 122
2017 AS-01 27 41 5 18 9 0 0 68 27 22
2017 AS-02 24 58 10 7 0 0 0 83 7 29
2017 AS-03 45 40 15 0 0 0 0 85 0 20
2017 AS-04 35 46 4 15 0 0 0 81 15 26
2017 AS-05 57 29 14 0 0 0 0 86 0 14
2014 AS 26 53 10 6 4 0 0 79 10 116
2014 AS-01 30 39 9 4 17 0 0 70 22 23
2014 AS-02 26 50 18 6 0 0 0 76 6 34
2014 AS-03 11 58 11 16 5 0 0 68 21 19
2014 AS-04 29 57 10 5 0 0 0 86 5 21
2014 AS-06 27 73 0 0 0 0 0 100 0 11
2011 AS 31 38 15 10 7 0 0 69 16 134
2011 AS-01 28 40 15 9 9 0 0 68 17 47
2011 AS-02 33 31 16 13 7 0 0 64 20 45
2011 AS-03 13 44 19 19 6 0 0 56 25 16
2011 AS-04 38 46 8 0 8 0 0 85 8 13
2008 AS 27 53 10 5 5 0 0 80 10 81
2008 AS-01 19 44 13 6 19 0 0 63 25 16
2008 AS-02 36 50 11 4 0 0 0 86 4 28
2008 AS-03 23 69 0 8 0 0 0 92 8 13
2008 AS-05 10 70 20 0 0 0 0 80 0 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 33 11 4 1 0 0 84 5 126
2018 AS-01 32 45 9 9 5 0 0 77 14 22
2018 AS-02 49 35 11 5 0 0 0 84 5 37
2018 AS-03 59 28 13 0 0 0 0 88 0 32
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 58 25 17 0 0 0 0 83 0 12
2017 AS 38 46 7 7 2 0 0 84 9 122
2017 AS-01 22 46 9 9 14 0 0 68 23 22
2017 AS-02 38 48 7 7 0 0 0 86 7 29
2017 AS-03 50 25 15 10 0 0 0 75 10 20
2017 AS-04 35 57 0 8 0 0 0 92 8 26
2017 AS-05 57 36 7 0 0 0 0 93 0 14
2014 AS 37 41 10 7 4 0 0 78 11 116
2014 AS-01 30 35 9 9 17 0 0 65 26 23
2014 AS-02 35 44 15 6 0 0 0 79 6 34
2014 AS-03 32 42 11 16 0 0 0 74 16 19
2014 AS-04 43 38 10 5 5 0 0 81 10 21
2014 AS-06 55 45 0 0 0 0 0 100 0 11
2011 AS 28 44 12 10 7 0 0 72 16 134
2011 AS-01 19 51 11 11 9 0 0 70 19 47
2011 AS-02 32 30 18 16 5 0 0 61 20 44
2011 AS-03 19 56 6 6 13 0 0 75 19 16
2011 AS-04 38 46 8 0 8 0 0 85 8 13
2008 AS 43 42 5 5 5 0 0 85 10 81
2008 AS-01 31 38 6 6 19 0 0 69 25 16
2008 AS-02 43 39 7 11 0 0 0 82 11 28
2008 AS-03 38 54 0 0 8 0 0 92 8 13
2008 AS-05 40 50 10 0 0 0 0 90 0 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 45 35 10 5 4 1 1 81 9 127
2018 AS-01 48 35 9 4 4 0 0 83 9 23
2018 AS-02 51 38 8 3 0 0 0 89 3 37
2018 AS-03 38 28 13 9 6 3 3 70 17 32
2018 AS-04 58 25 8 0 8 0 0 83 8 12
2018 AS-05 50 50 0 0 0 0 0 100 0 12
2017 AS 42 36 12 2 3 4 0 81 6 122
2017 AS-01 54 37 9 0 0 0 0 91 0 22
2017 AS-02 55 24 10 0 3 7 0 85 4 29
2017 AS-03 45 35 10 5 5 0 0 80 10 20
2017 AS-04 35 46 11 4 4 0 0 81 8 26
2017 AS-05 36 21 14 0 7 21 0 73 9 14
2014 AS 41 30 10 5 7 3 3 76 13 116
2014 AS-01 39 17 13 9 13 4 4 62 24 23
2014 AS-02 53 18 9 6 6 0 9 77 13 34
2014 AS-03 21 47 16 5 5 5 0 72 11 19
2014 AS-04 43 38 5 5 0 10 0 89 5 21
2014 AS-06 45 36 18 0 0 0 0 82 0 11
2011 AS 33 38 14 9 4 0 2 72 14 135
2011 AS-01 32 38 15 4 9 0 2 72 13 47
2011 AS-02 33 31 11 18 2 0 4 67 21 45
2011 AS-03 25 38 31 6 0 0 0 63 6 16
2011 AS-04 38 38 15 0 8 0 0 77 8 13
2008 AS 12 33 22 21 10 0 1 46 31 81
2008 AS-01 0 38 25 25 13 0 0 38 38 16
2008 AS-02 21 29 14 21 11 0 4 52 33 28
2008 AS-03 23 38 15 23 0 0 0 62 23 13
2008 AS-05 10 40 40 10 0 0 0 50 10 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 25 36 16 10 7 2 4 65 18 127
2018 AS-01 30 22 17 13 13 4 0 55 27 23
2018 AS-02 19 51 19 8 3 0 0 70 11 37
2018 AS-03 16 25 19 16 9 3 13 48 30 32
2018 AS-04 50 42 0 0 8 0 0 92 8 12
2018 AS-05 50 42 8 0 0 0 0 92 0 12
2017 AS 26 34 14 10 10 4 3 64 21 122
2017 AS-01 9 32 18 18 5 14 5 50 27 22
2017 AS-02 28 48 0 3 14 3 3 81 19 29
2017 AS-03 35 30 5 10 15 0 5 68 27 20
2017 AS-04 35 27 26 8 4 0 0 62 12 26
2017 AS-05 29 21 7 21 7 7 7 58 33 14
2014 AS 16 30 10 16 22 2 3 48 41 116
2014 AS-01 9 35 0 26 26 0 4 45 55 23
2014 AS-02 18 29 9 9 24 6 6 53 37 34
2014 AS-03 16 11 21 16 32 0 5 28 50 19
2014 AS-04 24 33 10 24 10 0 0 57 33 21
2014 AS-06 9 55 18 9 9 0 0 64 18 11
2011 AS 10 17 18 21 28 1 4 29 52 134
2011 AS-01 4 17 26 15 30 4 4 23 49 47
2011 AS-02 5 11 11 25 39 0 9 18 70 44
2011 AS-03 6 25 19 38 13 0 0 31 50 16
2011 AS-04 23 23 15 15 23 0 0 46 38 13
2008 AS 12 27 20 16 23 0 1 40 40 81
2008 AS-01 13 13 19 25 31 0 0 25 56 16
2008 AS-02 7 39 11 11 29 0 4 48 41 28
2008 AS-03 15 23 31 23 8 0 0 38 31 13
2008 AS-05 10 30 40 10 10 0 0 40 20 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 33 13 6 2 0 2 78 8 126
2018 AS-01 26 30 22 13 4 0 4 59 18 23
2018 AS-02 43 38 14 3 0 0 3 83 3 37
2018 AS-03 42 35 10 6 6 0 0 77 13 31
2018 AS-04 33 50 17 0 0 0 0 83 0 12
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 40 44 9 3 2 0 2 86 5 122
2017 AS-01 22 46 18 9 0 0 5 71 10 22
2017 AS-02 35 45 14 0 3 0 3 82 4 29
2017 AS-03 45 55 0 0 0 0 0 100 0 20
2017 AS-04 50 38 0 8 4 0 0 88 12 26
2017 AS-05 64 21 14 0 0 0 0 86 0 14
2014 AS 27 49 9 9 6 0 0 76 16 116
2014 AS-01 22 48 13 9 9 0 0 70 17 23
2014 AS-02 21 50 12 9 9 0 0 71 18 34
2014 AS-03 26 47 11 11 5 0 0 74 16 19
2014 AS-04 33 48 0 14 5 0 0 81 19 21
2014 AS-06 27 55 9 9 0 0 0 82 9 11
2011 AS 29 42 14 8 7 0 1 72 15 132
2011 AS-01 28 43 17 6 4 0 2 72 11 47
2011 AS-02 21 49 9 7 14 0 0 70 21 43
2011 AS-03 25 38 25 6 6 0 0 63 13 16
2011 AS-04 50 25 8 17 0 0 0 75 17 12

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 30 9 6 2 0 0 83 8 124
2018 AS-01 48 22 13 9 9 0 0 70 17 23
2018 AS-02 47 39 8 6 0 0 0 86 6 36
2018 AS-03 50 34 6 6 3 0 0 84 9 32
2018 AS-04 58 25 8 8 0 0 0 83 8 12
2018 AS-05 82 18 0 0 0 0 0 100 0 11
2017 AS 47 34 8 7 3 0 1 82 10 122
2017 AS-01 36 41 5 9 9 0 0 77 18 22
2017 AS-02 45 35 7 7 3 0 3 82 10 29
2017 AS-03 60 25 10 5 0 0 0 85 5 20
2017 AS-04 50 27 8 12 4 0 0 77 15 26
2017 AS-05 57 29 14 0 0 0 0 86 0 14
2014 AS 34 42 9 5 9 0 0 77 14 116
2014 AS-01 30 35 26 0 9 0 0 65 9 23
2014 AS-02 32 44 9 3 12 0 0 76 15 34
2014 AS-03 42 32 5 21 0 0 0 74 21 19
2014 AS-04 38 48 0 5 10 0 0 86 14 21
2014 AS-06 27 64 0 0 9 0 0 91 9 11

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 32 13 2 1 0 0 83 3 127
2018 AS-01 61 17 17 0 4 0 0 78 4 23
2018 AS-02 51 35 11 3 0 0 0 86 3 37
2018 AS-03 50 31 19 0 0 0 0 81 0 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 58 42 0 0 0 0 0 100 0 12
2017 AS 41 42 12 4 1 0 0 83 5 122
2017 AS-01 31 60 9 0 0 0 0 91 0 22
2017 AS-02 55 24 17 3 0 0 0 80 3 29
2017 AS-03 50 50 0 0 0 0 0 100 0 20
2017 AS-04 35 42 11 8 4 0 0 77 12 26
2017 AS-05 43 29 21 7 0 0 0 71 7 14
2014 AS 28 51 10 7 3 0 0 79 10 116
2014 AS-01 35 30 22 9 4 0 0 65 13 23
2014 AS-02 32 47 9 3 9 0 0 79 12 34
2014 AS-03 32 53 16 0 0 0 0 84 0 19
2014 AS-04 24 62 0 14 0 0 0 86 14 21
2014 AS-06 9 82 0 9 0 0 0 91 9 11
2011 AS 29 44 19 6 1 1 0 74 7 135
2011 AS-01 32 40 21 4 0 2 0 74 4 47
2011 AS-02 20 47 22 9 2 0 0 67 11 45
2011 AS-03 19 56 13 13 0 0 0 75 13 16
2011 AS-04 46 31 15 0 8 0 0 77 8 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 43 11 5 1 4 2 82 6 126
2018 AS-01 27 36 23 9 0 5 0 67 10 22
2018 AS-02 27 57 8 0 0 5 3 91 0 37
2018 AS-03 38 38 9 9 3 0 3 77 13 32
2018 AS-04 33 58 0 0 0 8 0 100 0 12
2018 AS-05 75 17 0 0 0 8 0 100 0 12
2017 AS 31 44 16 3 2 2 2 78 6 122
2017 AS-01 32 37 18 5 0 5 5 76 5 22
2017 AS-02 38 38 14 3 3 0 3 78 7 29
2017 AS-03 50 30 15 0 5 0 0 80 5 20
2017 AS-04 23 57 8 8 4 0 0 81 12 26
2017 AS-05 29 57 7 0 0 7 0 92 0 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 54 30 11 3 0 1 1 86 3 127
2018 AS-01 43 35 17 4 0 0 0 78 4 23
2018 AS-02 54 35 5 3 0 0 3 92 3 37
2018 AS-03 53 31 9 3 0 3 0 87 3 32
2018 AS-04 83 8 8 0 0 0 0 92 0 12
2018 AS-05 83 17 0 0 0 0 0 100 0 12
2017 AS 49 31 9 7 2 1 1 82 9 122
2017 AS-01 46 31 5 14 0 5 0 81 14 22
2017 AS-02 52 28 17 0 0 0 3 82 0 29
2017 AS-03 45 45 5 0 5 0 0 90 5 20
2017 AS-04 54 30 11 4 0 0 0 85 4 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14
2014 AS 35 34 16 7 4 3 2 72 12 116
2014 AS-01 39 26 17 4 9 4 0 68 14 23
2014 AS-02 32 41 12 6 3 0 6 78 9 34
2014 AS-03 53 21 16 5 0 5 0 78 6 19
2014 AS-04 29 29 19 14 5 5 0 60 20 21
2014 AS-06 27 36 18 9 9 0 0 64 18 11
2011 AS 34 41 13 7 3 1 1 77 10 135
2011 AS-01 36 43 11 4 4 2 0 80 9 47
2011 AS-02 18 42 20 13 4 0 2 61 18 45
2011 AS-03 31 50 13 6 0 0 0 81 6 16
2011 AS-04 46 38 15 0 0 0 0 85 0 13

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 32 13 2 1 0 1 84 3 127
2018 AS-01 74 22 4 0 0 0 0 96 0 23
2018 AS-02 59 32 8 0 0 0 0 92 0 37
2018 AS-03 44 41 13 0 3 0 0 84 3 32
2018 AS-04 42 33 17 0 0 0 8 82 0 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 44 37 8 8 2 0 1 82 10 122
2017 AS-01 54 37 5 5 0 0 0 91 5 22
2017 AS-02 48 38 10 0 0 0 3 89 0 29
2017 AS-03 55 40 0 5 0 0 0 95 5 20
2017 AS-04 38 46 8 4 4 0 0 85 8 26
2017 AS-05 36 29 14 14 7 0 0 64 21 14
2014 AS 38 37 16 6 3 0 0 75 9 116
2014 AS-01 70 13 13 0 4 0 0 83 4 23
2014 AS-02 35 41 18 6 0 0 0 76 6 34
2014 AS-03 53 42 5 0 0 0 0 95 0 19
2014 AS-04 14 48 10 19 10 0 0 62 29 21
2014 AS-06 18 36 36 9 0 0 0 55 9 11
2011 AS 47 36 10 7 0 0 0 83 7 135
2011 AS-01 57 32 6 4 0 0 0 89 4 47
2011 AS-02 60 29 11 0 0 0 0 89 0 45
2011 AS-03 19 44 25 13 0 0 0 63 13 16
2011 AS-04 31 46 15 8 0 0 0 77 8 13
2008 AS 27 40 19 11 2 0 1 68 14 81
2008 AS-01 31 50 13 0 0 0 6 87 0 16
2008 AS-02 32 46 7 11 4 0 0 79 14 28
2008 AS-03 38 31 15 15 0 0 0 69 15 13
2008 AS-05 0 40 50 10 0 0 0 40 10 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 27 24 50 127
2018 AS-01 30 13 57 23
2018 AS-02 24 22 54 37
2018 AS-03 31 13 56 32
2018 AS-04 33 67 0 12
2018 AS-05 17 33 50 12
2017 AS 29 39 32 122
2017 AS-01 41 27 32 22
2017 AS-02 20 42 38 29
2017 AS-03 30 25 45 20
2017 AS-04 19 50 31 26
2017 AS-05 29 57 14 14
2014 AS 46 28 27 116
2014 AS-01 48 26 26 23
2014 AS-02 44 32 24 34
2014 AS-03 53 11 37 19
2014 AS-04 38 33 29 21
2014 AS-06 55 27 18 11
2011 AS 41 29 30 135
2011 AS-01 34 30 36 47
2011 AS-02 51 24 24 45
2011 AS-03 63 25 13 16
2011 AS-04 31 31 38 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 6 32 35 0 18 9 34
2018 AS-03 10 30 30 0 20 10 10
2017 AS 8 22 41 3 14 11 36
2014 AS 4 30 45 2 9999 19 53
2014 AS-01 0 18 55 0 9999 27 11
2014 AS-02 0 40 33 7 9999 20 15
2014 AS-03 0 30 50 0 9999 20 10
2011 AS 11 9 63 5 9999 13 56
2011 AS-01 6 6 63 6 9999 19 16
2011 AS-02 13 13 57 4 9999 13 23
2011 AS-03 10 10 60 10 9999 10 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 64 31 4 1 0 0 0 95 1 127
2018 AS-01 57 26 13 4 0 0 0 83 4 23
2018 AS-02 68 30 3 0 0 0 0 97 0 37
2018 AS-03 72 25 3 0 0 0 0 97 0 32
2018 AS-04 50 50 0 0 0 0 0 100 0 12
2018 AS-05 67 33 0 0 0 0 0 100 0 12
2017 AS 53 37 7 2 2 0 0 90 3 122
2017 AS-01 50 46 0 0 5 0 0 95 5 22
2017 AS-02 55 31 10 3 0 0 0 86 3 29
2017 AS-03 75 20 5 0 0 0 0 95 0 20
2017 AS-04 39 54 4 0 4 0 0 92 4 26
2017 AS-05 64 29 7 0 0 0 0 93 0 14
2014 AS 45 37 14 3 2 0 0 82 4 116
2014 AS-01 52 39 9 0 0 0 0 91 0 23
2014 AS-02 44 26 24 0 6 0 0 71 6 34
2014 AS-03 47 32 11 11 0 0 0 79 11 19
2014 AS-04 52 33 10 5 0 0 0 86 5 21
2014 AS-06 27 55 18 0 0 0 0 82 0 11
2011 AS 36 42 9 5 5 2 0 80 11 135
2011 AS-01 40 43 11 0 6 0 0 83 6 47
2011 AS-02 31 40 4 13 7 4 0 74 21 45
2011 AS-03 25 50 13 0 6 6 0 80 7 16
2011 AS-04 46 38 8 8 0 0 0 85 8 13
2008 AS 44 39 11 1 5 0 0 83 6 80
2008 AS-01 60 20 20 0 0 0 0 80 0 15
2008 AS-02 54 36 7 0 4 0 0 89 4 28
2008 AS-03 31 46 23 0 0 0 0 77 0 13
2008 AS-05 30 70 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 40 9 2 0 0 1 88 2 127
2018 AS-01 57 39 4 0 0 0 0 96 0 23
2018 AS-02 51 46 3 0 0 0 0 97 0 37
2018 AS-03 41 44 13 0 0 0 3 87 0 32
2018 AS-04 58 42 0 0 0 0 0 100 0 12
2018 AS-05 33 42 17 8 0 0 0 75 8 12
2017 AS 43 38 10 6 2 2 0 82 8 121
2017 AS-01 50 46 5 0 0 0 0 95 0 22
2017 AS-02 42 45 3 3 0 7 0 93 4 29
2017 AS-03 42 37 16 0 5 0 0 79 5 19
2017 AS-04 58 27 4 11 0 0 0 85 11 26
2017 AS-05 43 29 21 7 0 0 0 71 7 14
2014 AS 26 55 9 6 2 2 0 82 8 116
2014 AS-01 26 57 9 4 0 4 0 86 5 23
2014 AS-02 26 50 15 6 0 3 0 79 6 34
2014 AS-03 26 68 5 0 0 0 0 95 0 19
2014 AS-04 19 67 0 10 5 0 0 86 14 21
2014 AS-06 45 27 9 18 0 0 0 73 18 11
2011 AS 27 47 13 10 4 0 0 73 14 135
2011 AS-01 38 49 4 6 2 0 0 87 9 47
2011 AS-02 16 53 13 11 7 0 0 69 18 45
2011 AS-03 19 44 31 6 0 0 0 63 6 16
2011 AS-04 38 23 15 15 8 0 0 62 23 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 7 19 45 19 10 0 0 29 26 126
2018 AS-01 13 4 52 13 17 0 0 30 17 23
2018 AS-02 0 14 65 16 5 0 0 22 14 37
2018 AS-03 6 29 29 23 13 0 0 35 35 31
2018 AS-04 8 8 33 42 8 0 0 50 17 12
2018 AS-05 17 17 33 25 8 0 0 33 33 12
2017 AS 3 26 44 14 11 0 2 25 30 121
2017 AS-01 0 18 50 14 14 0 5 29 19 22
2017 AS-02 0 24 48 17 7 0 3 25 25 29
2017 AS-03 0 25 40 15 20 0 0 35 25 20
2017 AS-04 8 15 54 12 8 0 4 20 24 26
2017 AS-05 0 38 31 15 15 0 0 31 38 13
2014 AS 8 30 37 16 7 0 3 23 39 116
2014 AS-01 4 13 39 17 17 0 9 38 19 23
2014 AS-02 6 35 24 26 9 0 0 35 41 34
2014 AS-03 5 32 58 5 0 0 0 5 37 19
2014 AS-04 10 24 38 19 5 0 5 25 35 21
2014 AS-06 0 55 45 0 0 0 0 0 55 11
2011 AS 13 27 37 10 10 0 3 21 41 135
2011 AS-01 13 21 32 9 19 0 6 30 36 47
2011 AS-02 11 31 38 13 4 0 2 18 43 45
2011 AS-03 19 25 38 13 6 0 0 19 44 16
2011 AS-04 8 46 31 8 8 0 0 15 54 13
2008 AS 15 38 27 12 7 0 0 20 53 81
2008 AS-01 31 19 19 19 13 0 0 31 50 16
2008 AS-02 11 25 36 21 7 0 0 29 36 28
2008 AS-03 8 54 31 0 8 0 0 8 62 13
2008 AS-05 10 80 0 0 10 0 0 10 90 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 4 10 27 30 26 1 2 57 15 125
2018 AS-01 0 4 30 22 39 4 0 64 5 23
2018 AS-02 5 5 24 38 24 0 3 64 11 37
2018 AS-03 0 13 30 20 37 0 0 57 13 30
2018 AS-04 8 8 25 25 25 0 8 55 18 12
2018 AS-05 8 8 17 58 8 0 0 67 17 12
2017 AS 7 15 29 26 13 7 3 44 24 121
2017 AS-01 14 5 10 28 24 14 5 64 24 21
2017 AS-02 10 7 24 31 10 10 7 50 21 29
2017 AS-03 5 10 30 20 20 10 5 47 18 20
2017 AS-04 0 23 42 27 8 0 0 35 23 26
2017 AS-05 0 14 43 29 14 0 0 43 14 14
2014 AS 8 28 29 16 11 4 3 29 39 116
2014 AS-01 0 17 22 17 26 9 9 53 21 23
2014 AS-02 12 15 32 21 12 6 3 35 29 34
2014 AS-03 5 32 42 11 5 5 0 17 39 19
2014 AS-04 5 43 24 14 10 0 5 25 50 21
2014 AS-06 0 45 45 9 0 0 0 9 45 11
2011 AS 10 21 30 21 11 2 4 35 33 135
2011 AS-01 17 17 17 19 17 4 9 41 39 47
2011 AS-02 4 20 38 24 9 2 2 35 26 45
2011 AS-03 6 25 38 25 6 0 0 31 31 16
2011 AS-04 8 38 8 31 8 0 8 42 50 13
2008 AS 20 27 27 15 11 0 0 26 47 81
2008 AS-01 31 13 19 25 13 0 0 38 44 16
2008 AS-02 25 18 25 18 14 0 0 32 43 28
2008 AS-03 8 31 31 15 15 0 0 31 38 13
2008 AS-05 10 60 20 0 10 0 0 10 70 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 5 23 35 20 14 2 1 35 29 125
2018 AS-01 0 26 35 9 26 4 0 36 27 23
2018 AS-02 3 14 41 24 14 3 3 40 17 37
2018 AS-03 10 30 23 20 17 0 0 37 40 30
2018 AS-04 8 25 25 33 8 0 0 42 33 12
2018 AS-05 0 42 25 25 8 0 0 33 42 12
2017 AS 6 19 40 20 9 2 4 31 26 121
2017 AS-01 0 14 32 27 18 0 9 50 15 22
2017 AS-02 3 24 28 31 7 3 3 41 30 29
2017 AS-03 10 15 35 10 20 5 5 33 28 20
2017 AS-04 8 15 54 19 0 0 4 20 24 26
2017 AS-05 0 38 38 15 8 0 0 23 38 13
2014 AS 11 28 32 15 9 3 3 25 41 116
2014 AS-01 0 22 22 17 22 4 13 47 26 23
2014 AS-02 12 21 24 29 12 3 0 42 33 34
2014 AS-03 21 32 37 5 0 5 0 6 56 19
2014 AS-04 19 33 33 5 10 0 0 14 52 21
2014 AS-06 0 36 64 0 0 0 0 0 36 11
2011 AS 12 22 32 16 10 1 6 29 37 135
2011 AS-01 13 13 28 17 19 2 9 40 29 47
2011 AS-02 9 31 29 22 2 0 7 26 43 45
2011 AS-03 19 19 38 13 6 6 0 20 40 16
2011 AS-04 15 15 31 15 15 0 8 33 33 13
2008 AS 12 36 30 10 11 1 0 21 49 81
2008 AS-01 6 38 25 6 19 6 0 27 47 16
2008 AS-02 7 29 39 18 7 0 0 25 36 28
2008 AS-03 31 23 23 8 15 0 0 23 54 13
2008 AS-05 0 80 10 0 10 0 0 10 80 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 2 11 34 30 20 1 2 52 13 125
2018 AS-01 0 9 17 30 39 0 4 73 9 23
2018 AS-02 3 5 27 43 16 0 5 63 9 37
2018 AS-03 0 10 50 20 20 0 0 40 10 30
2018 AS-04 0 8 42 25 25 0 0 50 8 12
2018 AS-05 0 8 50 33 8 0 0 42 8 12
2017 AS 3 14 30 31 16 0 6 50 18 119
2017 AS-01 5 5 18 37 32 0 5 72 10 22
2017 AS-02 0 14 21 38 17 0 10 61 15 29
2017 AS-03 0 16 27 37 10 0 11 53 18 19
2017 AS-04 0 12 40 36 8 0 4 46 13 25
2017 AS-05 0 31 31 15 23 0 0 38 31 13
2014 AS 5 16 37 25 13 2 2 39 22 116
2014 AS-01 0 4 26 30 22 9 9 63 5 23
2014 AS-02 6 9 32 32 21 0 0 53 15 34
2014 AS-03 5 16 47 26 5 0 0 32 21 19
2014 AS-04 10 29 38 14 10 0 0 24 38 21
2014 AS-06 0 36 55 9 0 0 0 9 36 11
2011 AS 1 13 32 33 15 0 7 52 14 135
2011 AS-01 0 4 26 30 28 0 13 66 5 47
2011 AS-02 2 13 24 42 13 0 4 58 16 45
2011 AS-03 0 19 44 38 0 0 0 38 19 16
2011 AS-04 0 31 38 15 8 0 8 25 33 13
2008 AS 9 20 36 25 9 1 1 34 29 81
2008 AS-01 6 6 25 38 13 6 6 57 14 16
2008 AS-02 18 7 32 36 7 0 0 43 25 28
2008 AS-03 0 31 54 0 15 0 0 15 31 13
2008 AS-05 0 50 30 10 10 0 0 20 50 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 8 16 27 22 24 1 2 48 25 124
2018 AS-01 5 9 18 14 50 0 5 67 14 22
2018 AS-02 3 8 30 30 24 3 3 57 11 37
2018 AS-03 10 23 29 16 23 0 0 39 32 31
2018 AS-04 18 0 36 18 18 0 9 40 20 11
2018 AS-05 0 25 33 33 8 0 0 42 25 12
2017 AS 10 18 28 22 16 0 7 40 30 120
2017 AS-01 10 0 19 42 24 0 5 70 10 21
2017 AS-02 3 17 17 31 20 0 10 58 23 29
2017 AS-03 5 20 40 10 20 0 5 31 27 20
2017 AS-04 8 23 30 19 8 0 12 31 35 26
2017 AS-05 8 31 46 0 15 0 0 15 38 13
2014 AS 15 29 26 11 8 2 9 21 50 116
2014 AS-01 4 9 26 22 17 4 17 50 17 23
2014 AS-02 9 21 32 18 12 0 9 32 32 34
2014 AS-03 21 26 32 5 0 0 16 6 56 19
2014 AS-04 29 43 10 5 5 5 5 11 79 21
2014 AS-06 18 55 27 0 0 0 0 0 73 11
2011 AS 9 18 27 22 17 2 5 42 29 134
2011 AS-01 11 9 15 24 28 4 9 60 23 46
2011 AS-02 7 16 27 31 16 2 2 49 23 45
2011 AS-03 6 38 44 0 6 0 6 7 47 16
2011 AS-04 8 23 31 23 8 0 8 33 33 13
2008 AS 8 23 39 19 13 0 0 31 30 80
2008 AS-01 0 27 33 27 13 0 0 40 27 15
2008 AS-02 11 18 46 11 14 0 0 25 29 28
2008 AS-03 8 15 38 15 23 0 0 38 23 13
2008 AS-05 0 50 20 20 10 0 0 30 50 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 9 19 28 24 16 2 2 42 29 124
2018 AS-01 4 17 30 9 30 4 4 43 24 23
2018 AS-02 8 17 25 31 17 0 3 49 26 36
2018 AS-03 0 29 32 19 16 3 0 37 30 31
2018 AS-04 27 0 45 18 9 0 0 27 27 11
2018 AS-05 0 17 25 50 8 0 0 58 17 12
2017 AS 14 22 23 19 9 6 7 32 41 121
2017 AS-01 9 9 36 14 18 5 9 37 21 22
2017 AS-02 7 38 7 24 3 14 7 35 56 29
2017 AS-03 15 25 20 15 5 9 10 25 50 20
2017 AS-04 19 7 35 23 8 0 8 34 29 26
2017 AS-05 0 23 23 31 23 0 0 54 23 13
2014 AS 9 22 27 22 9 7 5 34 35 116
2014 AS-01 4 4 17 22 22 22 9 63 13 23
2014 AS-02 15 12 29 24 9 3 9 37 30 34
2014 AS-03 5 42 21 26 0 0 5 28 50 19
2014 AS-04 10 33 19 19 10 10 0 32 47 21
2014 AS-06 9 27 45 18 0 0 0 18 36 11
2011 AS 7 21 22 21 16 3 9 43 32 135
2011 AS-01 6 17 13 19 26 6 13 55 29 47
2011 AS-02 11 18 22 20 18 2 9 43 33 45
2011 AS-03 6 44 31 19 0 0 0 19 50 16
2011 AS-04 0 23 23 31 8 0 15 45 27 13
2008 AS 19 28 25 12 10 2 4 24 50 81
2008 AS-01 13 19 6 25 13 6 19 50 42 16
2008 AS-02 25 25 21 14 14 0 0 29 50 28
2008 AS-03 15 31 31 8 8 8 0 17 50 13
2008 AS-05 20 50 10 10 10 0 0 20 70 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 6 12 38 26 15 2 1 42 18 125
2018 AS-01 18 5 32 5 32 9 0 40 25 22
2018 AS-02 0 8 32 43 11 3 3 57 9 37
2018 AS-03 3 19 42 26 10 0 0 35 23 31
2018 AS-04 0 8 50 17 25 0 0 42 8 12
2018 AS-05 8 25 33 25 8 0 0 33 33 12
2017 AS 6 15 41 21 9 6 2 32 23 121
2017 AS-01 9 9 40 9 14 9 9 28 22 22
2017 AS-02 7 17 28 24 7 14 3 38 29 29
2017 AS-03 0 20 35 20 20 5 0 42 21 20
2017 AS-04 0 4 57 35 4 0 0 39 4 26
2017 AS-05 0 23 54 15 8 0 0 23 23 13
2014 AS 13 20 33 16 10 3 5 28 36 116
2014 AS-01 0 13 30 13 17 9 17 41 18 23
2014 AS-02 15 12 29 26 6 6 6 37 30 34
2014 AS-03 21 26 42 11 0 0 0 11 47 19
2014 AS-04 24 14 19 14 29 0 0 43 38 21
2014 AS-06 0 27 64 9 0 0 0 9 27 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 51 33 6 8 1 2 0 85 9 126
2018 AS-01 57 30 4 4 4 0 0 87 9 23
2018 AS-02 57 35 3 3 0 3 0 94 3 37
2018 AS-03 42 35 10 10 0 3 0 80 10 31
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 54 30 7 8 2 0 0 84 10 122
2017 AS-01 50 27 14 9 0 0 0 77 9 22
2017 AS-02 55 34 0 10 0 0 0 90 10 29
2017 AS-03 65 30 5 0 0 0 0 95 0 20
2017 AS-04 61 23 0 11 4 0 0 85 15 26
2017 AS-05 43 36 14 7 0 0 0 79 7 14
2014 AS 40 32 13 9 6 0 1 72 15 116
2014 AS-01 43 13 17 4 22 0 0 57 26 23
2014 AS-02 41 29 12 15 3 0 0 71 18 34
2014 AS-03 42 42 5 11 0 0 0 84 11 19
2014 AS-04 43 33 10 10 0 0 5 80 10 21
2014 AS-06 36 27 27 0 9 0 0 64 9 11

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 60 29 5 6 0 1 0 90 6 126
2018 AS-01 65 22 4 9 0 0 0 87 9 23
2018 AS-02 68 27 3 0 0 3 0 97 0 37
2018 AS-03 58 29 10 3 0 0 0 87 3 31
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 33 50 8 8 0 0 0 83 8 12
2017 AS 59 32 5 3 1 0 0 91 4 121
2017 AS-01 55 36 0 9 0 0 0 91 9 22
2017 AS-02 68 29 0 0 4 0 0 96 4 28
2017 AS-03 60 35 5 0 0 0 0 95 0 20
2017 AS-04 58 30 8 4 0 0 0 89 4 26
2017 AS-05 57 36 7 0 0 0 0 93 0 14
2014 AS 45 39 8 6 3 0 0 84 9 116
2014 AS-01 52 17 13 9 9 0 0 70 17 23
2014 AS-02 56 32 3 9 0 0 0 88 9 34
2014 AS-03 37 53 11 0 0 0 0 89 0 19
2014 AS-04 33 57 10 0 0 0 0 90 0 21
2014 AS-06 45 27 9 9 9 0 0 73 18 11

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 34 8 2 0 1 0 90 2 125
2018 AS-01 48 26 22 4 0 0 0 74 4 23
2018 AS-02 57 43 0 0 0 0 0 100 0 37
2018 AS-03 47 40 10 0 0 3 0 90 0 30
2018 AS-04 83 17 0 0 0 0 0 100 0 12
2018 AS-05 58 33 0 8 0 0 0 92 8 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 26 13 2 0 4 0 84 2 127
2018 AS-01 57 17 26 0 0 0 0 74 0 23
2018 AS-02 59 35 3 3 0 0 0 95 3 37
2018 AS-03 53 22 16 3 0 6 0 80 3 32
2018 AS-04 58 17 0 8 0 17 0 90 10 12
2018 AS-05 58 25 8 0 0 8 0 91 0 12
2017 AS 50 30 11 3 2 2 1 82 6 122
2017 AS-01 54 23 14 5 0 5 0 81 5 22
2017 AS-02 52 31 7 7 3 0 0 83 10 29
2017 AS-03 50 25 15 5 0 0 5 79 5 20
2017 AS-04 54 39 8 0 0 0 0 92 0 26
2017 AS-05 57 29 7 0 0 7 0 92 0 14
2014 AS 40 35 10 4 2 9 0 82 7 116
2014 AS-01 52 17 9 4 4 13 0 80 10 23
2014 AS-02 44 35 6 3 3 9 0 87 6 34
2014 AS-03 37 42 16 5 0 0 0 79 5 19
2014 AS-04 29 33 10 10 0 19 0 76 12 21
2014 AS-06 36 55 9 0 0 0 0 91 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 28 7 2 0 2 0 91 2 127
2018 AS-01 57 22 13 0 0 9 0 86 0 23
2018 AS-02 73 24 3 0 0 0 0 97 0 37
2018 AS-03 59 22 9 6 0 3 0 84 6 32
2018 AS-04 67 33 0 0 0 0 0 100 0 12
2018 AS-05 58 42 0 0 0 0 0 100 0 12
2017 AS 47 39 9 2 0 2 1 88 3 122
2017 AS-01 63 27 9 0 0 0 0 91 0 22
2017 AS-02 55 34 7 3 0 0 0 90 3 29
2017 AS-03 40 35 15 5 0 0 5 79 5 20
2017 AS-04 50 39 8 0 0 4 0 92 0 26
2017 AS-05 50 36 7 0 0 7 0 92 0 14
2014 AS 33 42 9 8 3 5 0 79 11 116
2014 AS-01 48 35 0 4 4 9 0 90 10 23
2014 AS-02 35 41 9 6 3 6 0 81 9 34
2014 AS-03 21 47 11 16 5 0 0 68 21 19
2014 AS-04 29 38 14 10 0 10 0 74 11 21
2014 AS-06 36 55 9 0 0 0 0 91 0 11
2011 AS 32 41 16 4 4 1 1 74 9 135
2011 AS-01 43 36 13 2 4 2 0 80 7 47
2011 AS-02 22 36 22 9 7 2 2 60 16 45
2011 AS-03 6 69 19 6 0 0 0 75 6 16
2011 AS-04 46 31 15 0 8 0 0 77 8 13

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 75 17 6 2 0 0 0 92 2 127
2018 AS-01 78 9 9 4 0 0 0 87 4 23
2018 AS-02 86 14 0 0 0 0 0 100 0 37
2018 AS-03 69 22 6 3 0 0 0 91 3 32
2018 AS-04 75 8 17 0 0 0 0 83 0 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 56 36 4 3 1 0 0 92 4 122
2017 AS-01 50 50 0 0 0 0 0 100 0 22
2017 AS-02 62 27 7 3 0 0 0 90 3 29
2017 AS-03 60 30 5 0 5 0 0 90 5 20
2017 AS-04 65 31 0 4 0 0 0 96 4 26
2017 AS-05 57 43 0 0 0 0 0 100 0 14
2014 AS 48 38 6 3 4 0 0 86 8 116
2014 AS-01 52 35 9 0 4 0 0 87 4 23
2014 AS-02 53 35 3 6 3 0 0 88 9 34
2014 AS-03 37 53 5 5 0 0 0 89 5 19
2014 AS-04 57 19 14 0 10 0 0 76 10 21
2014 AS-06 45 45 0 0 9 0 0 91 9 11
2011 AS 40 37 12 7 3 1 0 77 11 134
2011 AS-01 51 23 13 9 4 0 0 74 13 47
2011 AS-02 27 41 16 9 5 2 0 70 14 44
2011 AS-03 19 75 0 6 0 0 0 94 6 16
2011 AS-04 46 31 23 0 0 0 0 77 0 13
2008 AS 35 39 10 8 8 0 1 75 15 80
2008 AS-01 47 33 7 0 13 0 0 80 13 15
2008 AS-02 36 36 7 11 11 0 0 71 21 28
2008 AS-03 31 46 15 8 0 0 0 77 8 13
2008 AS-05 30 50 20 0 0 0 0 80 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 36 14 7 3 3 4 74 11 126
2018 AS-01 39 22 17 4 13 0 4 64 18 23
2018 AS-02 35 41 11 8 0 0 5 80 9 37
2018 AS-03 26 39 23 6 0 3 3 69 7 31
2018 AS-04 33 42 8 0 8 8 0 82 9 12
2018 AS-05 33 33 8 8 0 17 0 80 10 12
2017 AS 32 35 11 9 2 6 5 74 13 122
2017 AS-01 31 37 9 5 5 5 9 79 11 22
2017 AS-02 38 21 17 7 0 14 3 71 8 29
2017 AS-03 30 45 20 0 0 0 5 79 0 20
2017 AS-04 39 38 0 15 4 0 4 80 20 26
2017 AS-05 29 29 0 14 7 14 7 73 27 14
2014 AS 30 28 12 11 10 3 4 63 24 115
2014 AS-01 26 26 9 4 17 9 9 63 26 23
2014 AS-02 33 27 9 12 9 3 6 67 23 33
2014 AS-03 37 16 21 16 5 0 5 56 22 19
2014 AS-04 38 38 5 5 10 5 0 80 15 21
2014 AS-06 27 36 9 18 9 0 0 64 27 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 37 12 8 5 2 1 75 13 127
2018 AS-01 30 26 22 13 4 0 4 59 18 23
2018 AS-02 35 46 5 8 3 3 0 83 11 37
2018 AS-03 44 31 13 6 3 3 0 77 10 32
2018 AS-04 33 33 17 8 8 0 0 67 17 12
2018 AS-05 42 33 8 8 8 0 0 75 17 12
2017 AS 30 39 10 14 6 1 2 70 20 122
2017 AS-01 27 40 9 23 0 0 0 68 23 22
2017 AS-02 24 28 17 17 10 3 0 54 28 29
2017 AS-03 40 40 0 15 0 0 5 84 16 20
2017 AS-04 42 39 8 8 4 0 0 81 11 26
2017 AS-05 29 36 21 0 7 0 7 69 8 14
2014 AS 22 41 13 10 7 3 3 68 19 116
2014 AS-01 22 26 17 13 4 9 9 58 21 23
2014 AS-02 21 47 6 9 9 3 6 74 19 34
2014 AS-03 21 53 11 16 0 0 0 74 16 19
2014 AS-04 24 38 14 10 10 5 0 65 20 21
2014 AS-06 36 27 18 9 9 0 0 64 18 11
2011 AS 38 29 13 9 7 2 2 70 17 135
2011 AS-01 40 26 11 9 6 4 4 72 16 47
2011 AS-02 27 33 18 11 9 0 2 61 20 45
2011 AS-03 25 38 13 13 13 0 0 63 25 16
2011 AS-04 62 15 8 0 8 8 0 83 8 13
2008 AS 28 32 10 12 12 4 1 64 26 81
2008 AS-01 25 31 19 6 6 13 0 64 14 16
2008 AS-02 25 25 4 18 21 4 4 54 42 28
2008 AS-03 38 38 23 0 0 0 0 77 0 13
2008 AS-05 30 30 10 20 10 0 0 60 30 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 40 9 6 1 2 0 84 6 127
2018 AS-01 39 39 13 4 4 0 0 78 9 23
2018 AS-02 49 43 8 0 0 0 0 92 0 37
2018 AS-03 41 38 13 3 0 6 0 83 3 32
2018 AS-04 58 33 0 8 0 0 0 92 8 12
2018 AS-05 33 50 8 8 0 0 0 83 8 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 24 20 11 7 13 5 54 22 127
2018 AS-01 30 13 17 9 13 13 4 53 26 23
2018 AS-02 24 32 14 11 3 11 5 68 16 37
2018 AS-03 19 28 19 6 13 13 3 56 22 32
2018 AS-04 17 8 42 8 8 17 0 30 20 12
2018 AS-05 8 33 8 8 0 25 17 71 14 12
2017 AS 16 25 17 13 11 12 5 49 30 122
2017 AS-01 9 40 9 5 5 27 5 73 13 22
2017 AS-02 21 31 17 7 14 3 7 58 23 29
2017 AS-03 30 20 10 20 10 5 5 55 34 20
2017 AS-04 15 15 23 19 4 19 4 40 30 26
2017 AS-05 7 29 14 14 14 14 7 45 36 14
2014 AS 9 18 16 20 20 14 4 33 48 116
2014 AS-01 17 17 22 4 22 13 4 42 32 23
2014 AS-02 3 15 12 21 24 18 9 24 60 34
2014 AS-03 0 21 21 37 11 5 5 24 53 19
2014 AS-04 19 24 10 19 14 14 0 50 39 21
2014 AS-06 9 27 18 18 18 9 0 40 40 11
2011 AS 13 17 18 19 21 11 1 34 46 135
2011 AS-01 15 11 21 9 23 17 4 32 41 47
2011 AS-02 7 24 13 20 29 7 0 33 52 45
2011 AS-03 19 31 6 25 6 13 0 57 36 16
2011 AS-04 23 8 0 54 8 8 0 33 67 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 13 87 126

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 63 16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 56 16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 31 16

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 50 16

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 69 16

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 44 16

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 31 16

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 50 16

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 63 16

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 44 16

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 31 16

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 44 16

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 AS 0 16

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 15 21 3 1 37 7 55 7 127
2018 AS-01 22 4 22 4 0 39 9 50 8 23
2018 AS-02 16 19 22 0 0 38 5 62 0 37
2018 AS-03 16 22 13 9 0 28 13 63 16 32
2018 AS-04 17 0 17 0 0 67 0 50 0 12
2018 AS-05 17 25 8 0 0 50 0 83 0 12
2017 AS 18 15 20 5 3 24 14 53 13 122
2017 AS-01 27 18 23 0 0 18 14 66 0 22
2017 AS-02 21 21 17 3 3 27 7 63 11 29
2017 AS-03 15 20 15 5 5 15 25 58 17 20
2017 AS-04 15 4 19 8 0 34 19 42 17 26
2017 AS-05 21 21 0 7 7 36 7 75 25 14
2014 AS 14 18 19 8 8 25 9 48 23 116
2014 AS-01 22 22 13 9 9 22 4 59 24 23
2014 AS-02 12 15 18 6 3 32 15 50 17 34
2014 AS-03 5 16 16 21 5 26 11 33 42 19
2014 AS-04 19 14 24 5 10 19 10 47 20 21
2014 AS-06 9 45 27 0 9 9 0 60 10 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 34 9 3 2 15 0 82 6 127
2018 AS-01 39 26 9 9 0 17 0 79 11 23
2018 AS-02 38 41 11 0 0 11 0 88 0 37
2018 AS-03 44 19 9 0 3 25 0 83 4 32
2018 AS-04 25 33 17 0 0 25 0 78 0 12
2018 AS-05 33 58 0 0 8 0 0 92 8 12
2017 AS 25 26 18 8 3 15 3 64 14 122
2017 AS-01 31 32 18 5 0 9 5 73 5 22
2017 AS-02 21 35 24 3 0 17 0 67 4 29
2017 AS-03 25 25 10 10 5 20 5 67 20 20
2017 AS-04 27 27 19 4 4 11 8 67 10 26
2017 AS-05 36 14 7 14 7 21 0 64 27 14
2014 AS 20 34 18 4 8 15 2 64 14 116
2014 AS-01 17 26 17 4 9 22 4 59 18 23
2014 AS-02 21 32 21 3 6 15 3 64 11 34
2014 AS-03 21 47 5 5 5 16 0 81 13 19
2014 AS-04 29 19 19 10 5 19 0 59 18 21
2014 AS-06 9 64 18 0 9 0 0 73 9 11
2011 AS 31 37 15 8 4 5 0 72 13 134
2011 AS-01 39 22 20 9 7 4 0 64 16 46
2011 AS-02 27 44 11 11 2 4 0 74 14 45
2011 AS-03 13 56 13 6 0 13 0 79 7 16
2011 AS-04 46 38 8 0 8 0 0 85 8 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 16 22 2 0 38 6 59 3 125
2018 AS-01 26 9 26 0 0 35 4 57 0 23
2018 AS-02 19 25 17 0 0 33 6 73 0 36
2018 AS-03 16 16 23 3 0 35 6 56 6 31
2018 AS-04 17 0 8 8 0 58 8 50 25 12
2018 AS-05 8 17 8 0 0 58 8 75 0 12
2017 AS 15 18 15 5 3 29 15 59 15 121
2017 AS-01 23 34 19 0 0 24 0 75 0 21
2017 AS-02 21 17 7 7 0 27 21 73 13 29
2017 AS-03 10 30 15 5 5 5 30 62 15 20
2017 AS-04 12 4 19 4 4 46 12 37 18 26
2017 AS-05 14 14 7 7 7 36 14 57 29 14
2014 AS 10 13 26 5 2 35 9 42 12 116
2014 AS-01 17 13 22 4 4 26 13 50 14 23
2014 AS-02 9 21 18 3 3 35 12 56 11 34
2014 AS-03 5 11 16 16 0 42 11 33 33 19
2014 AS-04 14 5 33 5 0 38 5 33 8 21
2014 AS-06 9 18 36 0 0 36 0 43 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 31 11 4 0 15 2 82 5 126
2018 AS-01 43 22 22 0 0 13 0 75 0 23
2018 AS-02 41 38 11 0 0 11 0 88 0 37
2018 AS-03 39 19 10 6 0 26 0 78 9 31
2018 AS-04 33 25 0 8 0 25 8 88 13 12
2018 AS-05 33 58 0 8 0 0 0 92 8 12
2017 AS 28 35 9 5 4 16 2 78 11 121
2017 AS-01 36 41 5 5 0 14 0 89 5 22
2017 AS-02 31 31 10 0 7 14 7 78 9 29
2017 AS-03 30 40 15 0 5 10 0 78 6 20
2017 AS-04 23 42 4 0 8 19 4 85 10 26
2017 AS-05 29 29 0 21 0 21 0 73 27 14
2014 AS 18 36 23 2 2 16 3 67 4 115
2014 AS-01 18 32 18 0 5 18 9 69 6 22
2014 AS-02 21 35 18 3 3 15 6 70 7 34
2014 AS-03 11 37 21 5 0 26 0 64 7 19
2014 AS-04 24 29 29 0 0 19 0 65 0 21
2014 AS-06 18 55 27 0 0 0 0 73 0 11
2011 AS 37 39 13 5 1 5 0 80 7 134
2011 AS-01 43 28 15 2 4 7 0 77 7 46
2011 AS-02 29 49 7 11 0 4 0 81 12 45
2011 AS-03 25 50 19 6 0 0 0 75 6 16
2011 AS-04 46 31 15 0 0 8 0 83 0 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 69 20 8 2 1 1 0 89 2 123
2018 AS-01 65 17 13 0 0 4 0 86 0 23
2018 AS-02 77 17 6 0 0 0 0 94 0 35
2018 AS-03 71 19 6 3 0 0 0 90 3 31
2018 AS-04 73 18 9 0 0 0 0 91 0 11
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 61 25 6 4 2 1 0 88 7 122
2017 AS-01 63 27 5 5 0 0 0 91 5 22
2017 AS-02 62 28 3 3 3 0 0 90 7 29
2017 AS-03 55 35 5 0 0 5 0 95 0 20
2017 AS-04 69 19 8 0 4 0 0 88 4 26
2017 AS-05 71 21 0 0 7 0 0 93 7 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 44 16 5 2 6 0 76 7 124
2018 AS-01 27 45 14 5 5 5 0 76 10 22
2018 AS-02 22 47 22 0 0 8 0 76 0 36
2018 AS-03 31 34 19 0 3 13 0 75 4 32
2018 AS-04 55 36 0 9 0 0 0 91 9 11
2018 AS-05 25 50 17 8 0 0 0 75 8 12
2017 AS 16 36 23 6 7 10 1 59 16 122
2017 AS-01 18 37 32 0 5 9 0 60 5 22
2017 AS-02 24 31 10 3 7 24 0 73 13 29
2017 AS-03 20 25 40 10 5 0 0 45 15 20
2017 AS-04 12 46 23 8 8 0 4 60 16 26
2017 AS-05 14 50 14 7 0 14 0 75 8 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 49 16 9 1 3 0 74 10 127
2018 AS-01 26 43 17 9 0 4 0 73 9 23
2018 AS-02 19 59 14 5 0 3 0 81 6 37
2018 AS-03 25 44 19 6 0 6 0 73 7 32
2018 AS-04 42 50 8 0 0 0 0 92 0 12
2018 AS-05 17 67 8 8 0 0 0 83 8 12
2017 AS 18 44 22 10 3 2 0 64 13 122
2017 AS-01 22 46 9 18 0 5 0 71 19 22
2017 AS-02 24 48 21 7 0 0 0 72 7 29
2017 AS-03 20 35 25 15 5 0 0 55 20 20
2017 AS-04 19 46 19 4 4 8 0 71 8 26
2017 AS-05 7 64 29 0 0 0 0 71 0 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 25 21 6 9 0 2 64 15 126
2018 AS-01 52 9 22 4 9 0 4 64 14 23
2018 AS-02 32 32 22 5 5 0 3 67 11 37
2018 AS-03 35 23 19 6 16 0 0 58 23 31
2018 AS-04 58 8 17 17 0 0 0 67 17 12
2018 AS-05 33 42 25 0 0 0 0 75 0 12
2017 AS 25 29 16 14 13 0 2 55 28 121
2017 AS-01 37 23 22 9 9 0 0 60 18 22
2017 AS-02 24 24 17 14 20 0 0 48 34 29
2017 AS-03 20 30 25 10 15 0 0 50 25 20
2017 AS-04 16 36 12 20 12 0 4 54 34 25
2017 AS-05 21 36 7 21 7 0 7 62 31 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 33 28 11 3 0 2 57 15 126
2018 AS-01 30 35 26 4 0 0 4 68 5 23
2018 AS-02 32 32 24 8 0 0 3 67 8 37
2018 AS-03 19 34 28 13 6 0 0 53 19 32
2018 AS-04 17 33 33 8 8 0 0 50 17 12
2018 AS-05 8 50 33 8 0 0 0 58 8 12
2017 AS 23 29 25 12 10 0 1 52 22 122
2017 AS-01 37 27 18 9 5 0 5 66 14 22
2017 AS-02 27 35 28 3 7 0 0 62 10 29
2017 AS-03 25 35 30 10 0 0 0 60 10 20
2017 AS-04 15 27 23 23 11 0 0 42 35 26
2017 AS-05 14 21 29 14 21 0 0 36 36 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 32 26 6 1 0 2 67 7 125
2018 AS-01 48 17 26 4 0 0 4 68 5 23
2018 AS-02 38 41 19 0 0 0 3 81 0 37
2018 AS-03 32 32 26 10 0 0 0 65 10 31
2018 AS-04 18 55 27 0 0 0 0 73 0 11
2018 AS-05 33 42 8 17 0 0 0 75 17 12
2017 AS 27 32 25 9 7 0 1 59 16 122
2017 AS-01 23 45 14 9 5 0 5 71 14 22
2017 AS-02 34 28 21 10 7 0 0 62 17 29
2017 AS-03 35 45 20 0 0 0 0 80 0 20
2017 AS-04 30 19 27 15 8 0 0 50 23 26
2017 AS-05 21 29 43 7 0 0 0 50 7 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 30 18 10 7 1 2 64 17 124
2018 AS-01 45 32 9 5 0 5 5 85 5 22
2018 AS-02 46 22 22 8 0 0 3 69 8 37
2018 AS-03 27 40 13 7 13 0 0 67 20 30
2018 AS-04 17 25 25 25 8 0 0 42 33 12
2018 AS-05 25 50 17 0 8 0 0 75 8 12
2017 AS 25 29 15 16 12 1 2 56 29 122
2017 AS-01 36 23 23 5 5 5 5 65 10 22
2017 AS-02 38 28 14 14 7 0 0 65 21 29
2017 AS-03 30 45 10 15 0 0 0 75 15 20
2017 AS-04 15 34 15 15 15 0 4 52 32 26
2017 AS-05 14 29 14 14 29 0 0 43 43 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 22 16 2 2 0 5 79 4 126
2018 AS-01 50 18 23 0 0 0 9 75 0 22
2018 AS-02 73 11 8 3 0 0 5 89 3 37
2018 AS-03 50 28 13 0 3 0 6 83 3 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 50 33 17 0 0 0 0 83 0 12
2017 AS 54 21 12 5 6 1 2 77 11 121
2017 AS-01 63 18 5 0 0 5 9 95 0 22
2017 AS-02 55 17 21 3 3 0 0 72 7 29
2017 AS-03 65 20 10 0 0 0 5 89 0 20
2017 AS-04 56 12 16 8 8 0 0 68 16 25
2017 AS-05 43 29 0 14 14 0 0 71 29 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 24 22 6 4 1 1 67 10 126
2018 AS-01 26 30 26 9 9 0 0 57 17 23
2018 AS-02 50 19 22 6 0 0 3 71 6 36
2018 AS-03 47 22 19 6 3 3 0 71 10 32
2018 AS-04 42 42 8 8 0 0 0 83 8 12
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2017 AS 42 28 17 7 6 0 0 70 13 122
2017 AS-01 54 23 9 9 5 0 0 77 14 22
2017 AS-02 55 24 17 3 0 0 0 79 3 29
2017 AS-03 50 25 15 5 5 0 0 75 10 20
2017 AS-04 23 43 19 15 0 0 0 65 15 26
2017 AS-05 36 36 21 0 7 0 0 71 7 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 30 21 5 1 1 3 73 6 126
2018 AS-01 48 17 26 4 0 4 0 68 5 23
2018 AS-02 49 35 3 5 0 0 8 91 6 37
2018 AS-03 29 42 19 3 3 0 3 73 7 31
2018 AS-04 50 17 33 0 0 0 0 67 0 12
2018 AS-05 50 25 25 0 0 0 0 75 0 12
2017 AS 29 38 20 7 3 0 2 69 11 122
2017 AS-01 36 41 5 9 5 0 5 81 14 22
2017 AS-02 42 31 14 7 3 0 3 75 11 29
2017 AS-03 35 40 15 5 5 0 0 75 10 20
2017 AS-04 15 38 35 12 0 0 0 54 12 26
2017 AS-05 29 50 14 0 7 0 0 79 7 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 26 28 9 2 0 2 61 11 126
2018 AS-01 43 17 30 4 4 0 0 61 9 23
2018 AS-02 41 27 27 0 0 0 5 71 0 37
2018 AS-03 26 35 23 10 3 0 3 63 13 31
2018 AS-04 25 42 25 8 0 0 0 67 8 12
2018 AS-05 42 17 25 17 0 0 0 58 17 12
2017 AS 26 28 29 13 4 0 0 54 17 122
2017 AS-01 40 23 27 0 9 0 0 63 9 22
2017 AS-02 38 27 24 10 0 0 0 65 10 29
2017 AS-03 30 30 25 15 0 0 0 60 15 20
2017 AS-04 12 34 27 23 4 0 0 46 27 26
2017 AS-05 21 36 36 7 0 0 0 57 7 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 30 17 10 2 0 1 71 12 125
2018 AS-01 52 22 9 9 9 0 0 74 17 23
2018 AS-02 46 30 16 5 0 0 3 78 6 37
2018 AS-03 33 40 13 10 3 0 0 73 13 30
2018 AS-04 50 25 17 8 0 0 0 75 8 12
2018 AS-05 25 50 17 8 0 0 0 75 8 12
2017 AS 30 31 25 11 3 0 0 61 14 120
2017 AS-01 31 23 27 9 9 0 0 54 18 22
2017 AS-02 38 24 24 14 0 0 0 62 14 29
2017 AS-03 30 35 30 5 0 0 0 65 5 20
2017 AS-04 27 34 19 15 4 0 0 61 19 26
2017 AS-05 36 43 14 7 0 0 0 79 7 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 30 17 4 2 0 1 77 6 125
2018 AS-01 35 43 13 4 4 0 0 78 9 23
2018 AS-02 58 22 17 0 0 0 3 83 0 36
2018 AS-03 48 35 13 3 0 0 0 84 3 31
2018 AS-04 50 8 33 8 0 0 0 58 8 12
2018 AS-05 50 33 8 0 8 0 0 83 8 12
2017 AS 38 33 19 7 3 0 0 71 10 122
2017 AS-01 36 41 5 5 14 0 0 77 18 22
2017 AS-02 52 31 14 3 0 0 0 83 3 29
2017 AS-03 55 20 20 5 0 0 0 75 5 20
2017 AS-04 35 38 15 11 0 0 0 73 11 26
2017 AS-05 21 43 29 7 0 0 0 64 7 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 73 14 6 2 0 0 4 91 2 126
2018 AS-01 74 22 0 4 0 0 0 96 4 23
2018 AS-02 76 8 8 0 0 0 8 91 0 37
2018 AS-03 74 16 6 0 0 0 3 93 0 31
2018 AS-04 75 8 0 8 0 0 8 91 9 12
2018 AS-05 83 0 17 0 0 0 0 83 0 12
2017 AS 67 22 7 1 2 0 2 91 3 122
2017 AS-01 77 14 5 0 5 0 0 91 5 22
2017 AS-02 52 34 10 0 0 0 3 89 0 29
2017 AS-03 80 15 5 0 0 0 0 95 0 20
2017 AS-04 77 11 8 0 0 0 4 92 0 26
2017 AS-05 64 21 7 7 0 0 0 86 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 84 6 4 1 1 1 3 94 2 126
2018 AS-01 91 4 0 0 4 0 0 96 4 23
2018 AS-02 84 5 3 0 0 3 5 97 0 37
2018 AS-03 77 13 3 3 0 0 3 93 3 31
2018 AS-04 92 0 8 0 0 0 0 92 0 12
2018 AS-05 92 0 8 0 0 0 0 92 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 80 9 5 2 0 2 2 93 3 125
2018 AS-01 74 9 4 4 0 9 0 90 5 23
2018 AS-02 86 6 0 3 0 3 3 97 3 36
2018 AS-03 90 10 0 0 0 0 0 100 0 31
2018 AS-04 75 17 8 0 0 0 0 92 0 12
2018 AS-05 83 0 8 8 0 0 0 83 8 12
2017 AS 73 11 7 4 2 1 2 86 6 121
2017 AS-01 73 14 0 0 5 0 9 95 5 22
2017 AS-02 69 10 7 10 0 3 0 82 11 29
2017 AS-03 89 0 5 5 0 0 0 89 5 19
2017 AS-04 69 11 12 4 0 0 4 84 4 26
2017 AS-05 93 0 7 0 0 0 0 93 0 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 55 31 8 3 2 0 2 87 5 127
2018 AS-01 65 17 4 4 4 0 4 86 9 23
2018 AS-02 49 38 5 3 3 0 3 89 6 37
2018 AS-03 50 44 6 0 0 0 0 94 0 32
2018 AS-04 100 0 0 0 0 0 0 100 0 12
2018 AS-05 58 17 17 8 0 0 0 75 8 12
2017 AS 52 26 13 3 2 1 2 81 6 122
2017 AS-01 45 27 9 9 5 0 5 76 14 22
2017 AS-02 58 17 17 0 3 3 0 78 4 29
2017 AS-03 65 30 5 0 0 0 0 95 0 20
2017 AS-04 54 27 11 4 0 0 4 84 4 26
2017 AS-05 57 29 14 0 0 0 0 86 0 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 63 23 9 3 1 0 2 87 4 127
2018 AS-01 52 30 4 9 0 0 4 86 9 23
2018 AS-02 68 19 5 3 3 0 3 89 6 37
2018 AS-03 59 28 9 3 0 0 0 88 3 32
2018 AS-04 92 0 8 0 0 0 0 92 0 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 61 20 9 2 4 0 3 84 7 122
2017 AS-01 63 14 9 0 5 0 9 85 5 22
2017 AS-02 69 17 7 7 0 0 0 86 7 29
2017 AS-03 70 25 5 0 0 0 0 95 0 20
2017 AS-04 57 23 8 0 8 0 4 84 8 26
2017 AS-05 71 14 7 0 7 0 0 86 7 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 7 6 1 0 0 21 92 1 127
2018 AS-01 74 0 0 0 0 0 26 100 0 23
2018 AS-02 57 8 3 0 0 0 32 96 0 37
2018 AS-03 75 0 3 0 0 0 22 96 0 32
2018 AS-04 75 8 8 0 0 0 8 91 0 12
2018 AS-05 67 8 17 8 0 0 0 75 8 12
2017 AS 60 17 5 3 2 1 13 88 6 121
2017 AS-01 63 14 0 0 0 0 23 100 0 22
2017 AS-02 69 10 0 3 0 3 14 96 4 29
2017 AS-03 74 5 5 0 0 0 15 94 0 19
2017 AS-04 58 19 8 8 0 0 8 83 8 26
2017 AS-05 50 21 7 0 7 0 14 83 8 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 78 13 3 2 1 0 3 93 3 126
2018 AS-01 87 4 0 4 0 0 4 95 5 23
2018 AS-02 72 17 8 0 0 0 3 91 0 36
2018 AS-03 69 16 3 6 0 0 6 90 7 32
2018 AS-04 100 0 0 0 0 0 0 100 0 12
2018 AS-05 92 8 0 0 0 0 0 100 0 12
2017 AS 73 8 7 1 2 1 7 88 4 121
2017 AS-01 68 9 0 0 5 0 18 94 6 22
2017 AS-02 76 7 10 0 0 3 3 89 0 29
2017 AS-03 80 10 5 0 0 0 5 95 0 20
2017 AS-04 77 8 4 0 4 0 8 92 4 26
2017 AS-05 86 0 7 7 0 0 0 86 7 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 18 8 7 11 0 3 73 19 127
2018 AS-01 13 26 22 13 22 0 4 41 36 23
2018 AS-02 51 22 5 8 11 0 3 75 19 37
2018 AS-03 50 16 9 6 13 0 6 70 20 32
2018 AS-04 83 8 0 0 8 0 0 92 8 12
2018 AS-05 92 8 0 0 0 0 0 100 0 12
2017 AS 50 21 16 3 7 1 2 73 11 122
2017 AS-01 36 32 18 5 5 0 5 71 10 22
2017 AS-02 38 28 14 0 14 3 3 71 15 29
2017 AS-03 55 10 15 10 5 0 5 68 16 20
2017 AS-04 58 19 15 4 4 0 0 77 8 26
2017 AS-05 71 0 14 0 14 0 0 71 14 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 65 20 11 1 2 0 2 86 2 127
2018 AS-01 52 30 9 0 4 0 4 86 5 23
2018 AS-02 54 19 22 0 3 0 3 75 3 37
2018 AS-03 78 16 6 0 0 0 0 94 0 32
2018 AS-04 75 8 8 8 0 0 0 83 8 12
2018 AS-05 75 25 0 0 0 0 0 100 0 12
2017 AS 60 24 9 2 2 1 2 86 5 122
2017 AS-01 59 23 18 0 0 0 0 82 0 22
2017 AS-02 65 21 7 0 0 3 3 93 0 29
2017 AS-03 65 10 10 10 5 0 0 75 15 20
2017 AS-04 54 31 8 0 4 0 4 88 4 26
2017 AS-05 79 21 0 0 0 0 0 100 0 14

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 35 38 6 2 1 0 54 8 127
2018 AS-01 17 35 35 13 0 0 0 52 13 23
2018 AS-02 22 51 22 5 0 0 0 73 5 37
2018 AS-03 25 22 44 3 3 3 0 48 6 32
2018 AS-04 8 42 42 8 0 0 0 50 8 12
2018 AS-05 25 25 50 0 0 0 0 50 0 12
2017 AS 14 38 34 10 3 0 0 52 13 122
2017 AS-01 23 37 27 9 5 0 0 60 14 22
2017 AS-02 14 45 31 10 0 0 0 58 10 29
2017 AS-03 20 55 25 0 0 0 0 75 0 20
2017 AS-04 12 34 35 19 0 0 0 46 19 26
2017 AS-05 7 36 43 14 0 0 0 43 14 14

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 3 10 36 34 17 0 0 50 13 127
2018 AS-01 4 13 35 26 22 0 0 48 17 23
2018 AS-02 0 11 30 41 19 0 0 59 11 37
2018 AS-03 0 9 47 25 19 0 0 44 9 32
2018 AS-04 0 8 17 67 8 0 0 75 8 12
2018 AS-05 8 0 33 42 17 0 0 58 8 12
2017 AS 4 17 34 28 16 0 1 45 21 120
2017 AS-01 5 14 19 18 43 0 0 62 19 21
2017 AS-02 0 18 29 39 11 0 4 52 18 28
2017 AS-03 0 5 35 35 25 0 0 60 5 20
2017 AS-04 4 27 34 31 4 0 0 35 31 26
2017 AS-05 7 14 43 29 7 0 0 36 21 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 31 17 4 6 2 1 41 59 127
2018 AS-01 70 13 13 4 0 0 0 70 30 23
2018 AS-02 41 35 16 0 5 0 3 42 58 37
2018 AS-03 34 31 13 6 9 6 0 37 63 32
2018 AS-04 25 50 17 0 8 0 0 25 75 12
2018 AS-05 33 17 33 17 0 0 0 33 67 12
2017 AS 30 21 26 10 5 4 3 33 67 122
2017 AS-01 23 23 27 5 5 9 9 28 72 22
2017 AS-02 38 14 21 14 3 7 3 42 58 29
2017 AS-03 35 25 10 15 10 0 5 37 63 20
2017 AS-04 34 23 23 12 8 0 0 34 66 26
2017 AS-05 29 14 50 0 0 7 0 31 69 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 23 73
2018 AS-02 24 21
2018 AS-03 21 19
2017 AS 28 75
2017 AS-01 23 13
2017 AS-02 53 15
2017 AS-03 25 12
2017 AS-04 19 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 27 73
2018 AS-02 24 21
2018 AS-03 37 19
2017 AS 20 75
2017 AS-01 23 13
2017 AS-02 20 15
2017 AS-03 17 12
2017 AS-04 13 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 27 73
2018 AS-02 29 21
2018 AS-03 42 19
2017 AS 19 75
2017 AS-01 23 13
2017 AS-02 40 15
2017 AS-03 0 12
2017 AS-04 19 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 42 73
2018 AS-02 38 21
2018 AS-03 42 19
2017 AS 58 75
2017 AS-01 39 13
2017 AS-02 34 15
2017 AS-03 59 12
2017 AS-04 69 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 4 73
2018 AS-02 5 21
2018 AS-03 5 19
2017 AS 4 75
2017 AS-01 0 13
2017 AS-02 0 15
2017 AS-03 8 12
2017 AS-04 13 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 49 73
2018 AS-02 33 21
2018 AS-03 53 19

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 27 73
2018 AS-02 24 21
2018 AS-03 32 19
2017 AS 34 75
2017 AS-01 53 13
2017 AS-02 26 15
2017 AS-03 33 12
2017 AS-04 13 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 7 38 25 13 4 13 71
2018 AS-02 16 42 21 5 5 11 19
2018 AS-03 5 37 32 16 0 11 19
2017 AS 4 52 20 15 3 7 75
2017 AS-01 8 49 34 0 8 0 12
2017 AS-02 0 60 13 7 0 20 15
2017 AS-03 0 50 8 33 0 8 12
2017 AS-04 12 41 18 24 0 6 17

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 65 35 71
2018 AS-02 57 43 21
2018 AS-03 74 26 19

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 19 11 5 10 2 13 70 17 126
2018 AS-01 43 9 9 9 4 0 26 71 18 23
2018 AS-02 32 38 8 0 3 0 19 87 3 37
2018 AS-03 38 13 19 3 16 6 6 57 21 32
2018 AS-04 58 8 17 8 0 0 8 73 9 12
2018 AS-05 73 9 0 9 9 0 0 82 18 11

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 34 12 11 4 1 4 71 16 73
2018 AS-02 43 24 19 5 5 0 5 70 10 21
2018 AS-03 21 47 21 5 0 0 5 72 6 19
2017 AS 19 35 11 16 9 0 11 60 28 75
2017 AS-01 8 42 0 16 25 0 8 55 45 12
2017 AS-02 20 26 13 13 7 0 20 58 25 15
2017 AS-03 17 50 16 17 0 0 0 67 17 12
2017 AS-04 12 35 12 18 6 0 18 57 29 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 18 14 11 14 0 25 48 33 72
2018 AS-02 29 19 10 14 10 0 19 59 29 21
2018 AS-03 22 17 22 6 11 0 22 50 21 18
2017 AS 4 21 11 12 24 1 28 35 50 76
2017 AS-01 8 31 16 14 23 0 8 42 41 13
2017 AS-02 0 27 13 7 33 0 20 34 50 15
2017 AS-03 0 42 0 8 17 0 33 63 38 12
2017 AS-04 0 12 6 6 12 6 59 33 50 17
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