2018 Public Service Employee Survey Results by Theme for Transportation Safety Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - TI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 37 8 24 8 0 0 61 32 38
2018 TI-07 20 37 7 27 10 0 0 57 37 30
2017 TI 30 36 15 4 15 0 0 66 19 47
2017 TI-07 23 40 18 5 15 0 0 63 20 40
2014 TI 42 32 10 12 4 0 0 74 16 48
2011 TI 51 33 5 9 2 0 0 84 12 43
2011 TI-07 48 36 3 9 3 0 0 85 12 33
2008 TI 41 39 9 7 4 0 0 80 11 46
2008 TI-07 39 47 3 6 6 0 0 86 11 36

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 18 24 21 24 0 0 32 45 38
2018 TI-07 17 13 23 23 23 0 0 30 47 30
2017 TI 23 32 13 15 17 0 0 55 32 47
2017 TI-07 18 35 13 18 17 0 0 53 35 40

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 51 32 8 5 3 0 0 84 8 37
2018 TI-07 53 30 7 7 3 0 0 83 10 30
2017 TI 47 36 6 4 6 0 0 83 11 47
2017 TI-07 48 35 7 5 5 0 0 83 10 40
2014 TI 58 28 6 8 0 0 0 86 8 48
2011 TI 67 28 5 0 0 0 0 95 0 43
2011 TI-07 58 36 6 0 0 0 0 94 0 33

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 47 18 8 3 0 0 71 11 38
2018 TI-07 20 43 23 10 3 0 0 63 13 30
2017 TI 34 43 11 9 4 0 0 77 13 47
2017 TI-07 30 45 12 10 3 0 0 75 13 40
2014 TI 46 30 16 8 0 0 0 76 8 48
2011 TI 58 33 9 0 0 0 0 91 0 43
2011 TI-07 55 36 9 0 0 0 0 91 0 33
2008 TI 38 43 13 4 0 2 0 83 4 47
2008 TI-07 32 51 8 5 0 3 0 86 6 37

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 11 39 8 21 3 0 30 30 38
2018 TI-07 20 10 37 10 23 0 0 30 33 30
2017 TI 25 26 23 11 15 0 0 51 26 47
2017 TI-07 23 25 25 10 17 0 0 48 27 40
2014 TI 46 26 14 10 2 2 0 73 12 48
2011 TI 44 28 19 7 2 0 0 72 9 43
2011 TI-07 39 36 15 6 3 0 0 76 9 33

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 18 37 11 18 0 0 34 29 38
2018 TI-07 17 17 37 10 20 0 0 33 30 30
2017 TI 19 34 15 13 19 0 0 53 32 47
2017 TI-07 15 33 18 15 20 0 0 48 35 40
2014 TI 36 32 18 10 4 0 0 68 14 48
2011 TI 44 21 19 14 2 0 0 65 16 43
2011 TI-07 42 21 18 15 3 0 0 64 18 33
2008 TI 28 34 13 26 0 0 0 62 26 47
2008 TI-07 27 35 11 27 0 0 0 62 27 37

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 16 29 16 16 5 0 36 33 38
2018 TI-07 17 20 27 17 17 3 0 38 34 30
2017 TI 23 32 15 9 19 2 0 56 28 47
2017 TI-07 23 30 15 10 20 3 0 54 31 40
2014 TI 38 26 20 8 4 4 0 66 13 48
2011 TI 37 23 26 9 0 5 0 63 10 43
2011 TI-07 36 24 27 6 0 6 0 65 6 33
2008 TI 36 26 13 17 4 4 0 64 22 47
2008 TI-07 35 27 14 14 5 5 0 66 20 37
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 42 18 18 11 11 0 0 61 21 38
2018 TI-07 43 20 20 7 10 0 0 63 17 30
2017 TI 38 21 23 2 11 4 0 62 13 47
2017 TI-07 38 25 20 3 12 3 0 64 15 40
2014 TI 44 20 12 8 8 7 0 70 17 48
2011 TI 44 37 12 5 2 0 0 81 7 43
2011 TI-07 42 42 6 6 3 0 0 85 9 33
2008 TI 43 36 9 11 0 2 0 80 11 47
2008 TI-07 46 38 5 8 0 3 0 86 8 37

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 35 35 5 14 11 0 0 70 24 37
2018 TI-07 34 41 3 10 10 0 0 76 21 29
2017 TI 44 15 13 9 19 0 0 60 28 47
2017 TI-07 43 15 13 8 22 0 0 58 30 40
2014 TI 34 30 10 10 8 7 0 70 20 48
2011 TI 40 36 17 7 0 0 0 76 7 42
2011 TI-07 44 31 16 9 0 0 0 75 9 32
2008 TI 34 47 9 6 4 0 0 81 11 47
2008 TI-07 32 51 8 3 5 0 0 84 8 37

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 16 16 21 5 0 3 57 27 38
2018 TI-07 40 20 17 17 7 0 0 60 23 30
2017 TI 44 16 13 9 18 0 0 60 27 45
2017 TI-07 42 16 11 11 21 0 0 58 31 38
2014 TI 50 24 6 10 10 0 0 74 20 48

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 16 21 26 16 5 0 33 44 38
2018 TI-07 13 17 20 23 20 7 0 32 46 30
2017 TI 6 28 13 17 19 17 0 41 44 47
2017 TI-07 5 25 13 20 20 18 0 36 48 40
2014 TI 28 36 12 16 2 6 0 68 19 48
2011 TI 28 33 26 9 2 2 0 62 12 43
2011 TI-07 24 33 27 9 3 3 0 59 13 33

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 11 16 34 32 3 0 16 68 38
2018 TI-07 3 10 17 30 37 3 0 14 69 30
2017 TI 4 26 13 19 34 4 0 31 56 47
2017 TI-07 3 23 15 20 37 3 0 26 59 40
2014 TI 18 32 12 26 10 2 0 51 37 48
2011 TI 23 28 23 21 5 0 0 51 26 43
2011 TI-07 24 21 24 24 6 0 0 45 30 33
2008 TI 6 28 9 17 40 0 0 34 57 47
2008 TI-07 5 24 11 16 43 0 0 30 59 37

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 3 16 13 42 21 5 0 19 67 38
2018 TI-07 3 7 17 47 23 3 0 10 72 30
2017 TI 2 23 19 32 24 0 0 25 55 47
2017 TI-07 3 15 23 35 25 0 0 18 60 40
2014 TI 16 32 10 28 8 6 0 51 39 48
2011 TI 14 37 23 21 5 0 0 51 26 43
2011 TI-07 12 30 27 24 6 0 0 42 30 33
2008 TI 0 28 17 30 23 2 0 28 54 47
2008 TI-07 0 19 16 35 27 3 0 19 64 37

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 3 24 18 26 26 3 0 27 54 38
2018 TI-07 0 20 20 27 30 3 0 21 59 30
2017 TI 8 28 11 23 25 4 0 38 51 47
2017 TI-07 5 25 10 28 27 5 0 32 58 40
2014 TI 21 18 10 27 12 12 0 44 44 47
2011 TI 12 42 14 23 7 2 0 55 31 43
2011 TI-07 9 42 15 21 9 3 0 53 31 33
2008 TI 11 43 23 19 4 0 0 53 23 47
2008 TI-07 8 43 24 19 5 0 0 51 24 37
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 13 32 13 24 0 0 32 37 38
2018 TI-07 17 13 37 13 20 0 0 30 33 30
2017 TI 19 34 11 15 21 0 0 53 36 47
2017 TI-07 18 33 10 18 22 0 0 50 40 40
2014 TI 28 32 14 14 12 0 0 60 26 48
2011 TI 14 47 19 14 7 0 0 60 21 43
2011 TI-07 15 52 15 9 9 0 0 67 18 33

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 50 18 16 5 0 0 61 21 38
2018 TI-07 7 57 20 17 0 0 0 63 17 30
2017 TI 11 60 13 11 6 0 0 70 17 47
2017 TI-07 10 55 15 12 8 0 0 65 20 40

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 13 16 29 29 5 0 22 61 38
2018 TI-07 7 10 13 30 33 7 0 18 68 30
2017 TI 6 23 15 19 24 11 2 34 49 47
2017 TI-07 5 20 15 20 28 10 3 28 55 40
2014 TI 14 16 18 12 14 21 4 41 35 48

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 37 21 16 16 11 0 0 58 26 38
2018 TI-07 40 20 17 13 10 0 0 60 23 30
2017 TI 40 21 11 13 13 2 0 63 26 47
2017 TI-07 38 25 8 15 15 0 0 63 30 40
2014 TI 40 26 6 8 12 7 0 72 22 48
2011 TI 24 40 19 10 7 0 0 64 17 42
2011 TI-07 28 44 9 9 9 0 0 72 19 32
2008 TI 17 53 15 6 9 0 0 70 15 47
2008 TI-07 19 54 14 3 11 0 0 73 14 37

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 37 13 24 16 0 0 47 39 38
2018 TI-07 3 33 17 30 17 0 0 37 47 30
2017 TI 12 39 21 21 6 0 0 51 28 47
2017 TI-07 5 43 20 25 8 0 0 48 32 40
2014 TI 18 42 10 20 10 0 0 60 30 48
2011 TI 26 47 14 14 0 0 0 72 14 43
2011 TI-07 21 48 12 18 0 0 0 70 18 33
2008 TI 17 47 13 21 2 0 0 64 23 47
2008 TI-07 16 46 11 24 3 0 0 62 27 37

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 61 39 0 0 0 0 0 100 0 38
2018 TI-07 63 37 0 0 0 0 0 100 0 30
2017 TI 53 38 9 0 0 0 0 91 0 47
2017 TI-07 50 42 8 0 0 0 0 92 0 40
2014 TI 64 32 2 0 2 0 0 96 2 48
2011 TI 60 28 12 0 0 0 0 88 0 43
2011 TI-07 61 24 15 0 0 0 0 85 0 33
2008 TI 55 40 2 2 0 0 0 96 2 47
2008 TI-07 57 38 3 3 0 0 0 95 3 37

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 58 39 0 3 0 0 0 97 3 38
2018 TI-07 57 40 0 3 0 0 0 97 3 30
2017 TI 59 32 8 0 0 0 0 92 0 47
2017 TI-07 55 35 10 0 0 0 0 90 0 40
2014 TI 70 28 0 2 0 0 0 98 2 48
2011 TI 63 37 0 0 0 0 0 100 0 43
2011 TI-07 64 36 0 0 0 0 0 100 0 33
2008 TI 57 32 6 4 0 0 0 89 4 47
2008 TI-07 57 38 3 3 0 0 0 95 3 37

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 13 29 8 45 0 0 18 53 38
2018 TI-07 3 13 27 7 50 0 0 17 57 30
2017 TI 6 28 19 26 21 0 0 34 47 47
2017 TI-07 5 25 23 23 25 0 0 30 47 40
2014 TI 13 30 21 17 13 6 0 45 32 47
2011 TI 9 44 16 14 14 2 0 55 29 43
2011 TI-07 6 48 12 15 18 0 0 55 33 33
2008 TI 4 28 21 13 34 0 0 32 47 47
2008 TI-07 5 30 22 8 35 0 0 35 43 37

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 11 24 3 55 3 0 16 59 38
2018 TI-07 7 10 17 3 60 3 0 17 66 30
2017 TI 4 17 15 19 40 4 0 22 62 47
2017 TI-07 5 15 15 15 47 3 0 21 64 40
2014 TI 6 32 12 18 26 6 0 40 47 48
2011 TI 0 28 19 19 35 0 0 28 53 43
2011 TI-07 0 33 15 15 36 0 0 33 52 33
2008 TI 2 21 13 13 51 0 0 23 64 47
2008 TI-07 3 19 14 11 54 0 0 22 65 37

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 29 24 16 26 0 0 34 42 38
2018 TI-07 3 27 23 20 27 0 0 30 47 30
2017 TI 19 34 19 15 13 0 0 53 28 47
2017 TI-07 15 33 20 18 15 0 0 48 32 40
2014 TI 10 50 14 14 12 0 0 60 26 48
2011 TI 37 42 9 7 5 0 0 79 12 43
2011 TI-07 36 39 9 9 6 0 0 76 15 33

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 19 35 16 24 0 0 24 41 37
2018 TI-07 3 23 33 17 23 0 0 27 40 30
2017 TI 17 41 17 11 15 0 0 57 26 47
2017 TI-07 10 43 18 13 17 0 0 53 30 40
2014 TI 20 36 14 12 18 0 0 56 30 48

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 29 29 21 13 0 0 37 34 38
2018 TI-07 7 27 30 23 13 0 0 33 37 30
2017 TI 17 42 13 13 15 0 0 59 28 46
2017 TI-07 13 44 15 13 15 0 0 56 28 39
2014 TI 20 36 10 24 10 0 0 56 34 48
2011 TI 37 37 19 7 0 0 0 74 7 43
2011 TI-07 39 30 24 6 0 0 0 70 6 33

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 8 16 26 29 18 3 0 24 49 38
2018 TI-07 10 10 27 33 20 0 0 20 53 30
2017 TI 9 34 17 19 21 0 0 42 40 47
2017 TI-07 5 33 20 18 25 0 0 38 42 40

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 27 41 14 11 8 0 0 68 19 37
2018 TI-07 28 31 17 14 10 0 0 59 24 29
2017 TI 38 34 13 6 9 0 0 72 15 47
2017 TI-07 35 35 15 5 10 0 0 70 15 40
2014 TI 34 36 18 8 4 0 0 70 12 48
2011 TI 37 42 19 0 2 0 0 79 2 43
2011 TI-07 33 42 21 0 3 0 0 76 3 33

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 27 41 14 16 3 0 0 68 19 37
2018 TI-07 31 38 7 21 3 0 0 69 24 29
2017 TI 28 40 23 2 4 2 0 70 7 47
2017 TI-07 33 40 18 3 5 3 0 74 8 40
2014 TI 20 42 22 4 8 2 2 64 13 48
2011 TI 26 47 23 5 0 0 0 72 5 43
2011 TI-07 27 48 21 3 0 0 0 76 3 33
2008 TI 17 43 28 9 4 0 0 60 13 47
2008 TI-07 16 46 24 8 5 0 0 62 14 37

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 TI 16 49 35 37
2018 TI-07 17 41 41 29
2017 TI 22 56 22 46
2017 TI-07 23 56 21 39
2014 TI 16 52 32 48
2011 TI 16 47 37 43
2011 TI-07 21 48 30 33

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 TI 30 0 21 39 0 10 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 36 28 17 14 6 0 0 64 19 36
2018 TI-07 32 32 18 14 4 0 0 64 18 28
2017 TI 34 37 11 7 9 2 0 73 16 46
2017 TI-07 31 41 10 8 8 3 0 73 16 39
2014 TI 38 34 16 10 2 0 0 72 12 48
2011 TI 42 35 16 7 0 0 0 77 7 43
2011 TI-07 39 36 18 6 0 0 0 76 6 33
2008 TI 43 45 11 0 2 0 0 87 2 47
2008 TI-07 41 46 11 0 3 0 0 86 3 37

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 21 34 21 16 5 3 0 57 22 38
2018 TI-07 20 27 27 17 7 3 0 48 24 30
2017 TI 19 43 17 13 8 0 0 62 21 47
2017 TI-07 13 45 20 13 10 0 0 58 22 40
2014 TI 26 50 10 8 4 2 0 77 12 48
2011 TI 26 49 14 12 0 0 0 74 12 43
2011 TI-07 18 55 15 12 0 0 0 73 12 33

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 32 38 16 3 3 3 20 40 37
2018 TI-07 7 33 37 13 3 3 3 18 43 30
2017 TI 13 32 40 9 4 0 2 13 46 47
2017 TI-07 15 30 37 10 5 0 3 15 46 40
2014 TI 2 24 38 18 10 7 0 30 28 48
2011 TI 0 23 49 23 5 0 0 28 23 43
2011 TI-07 0 27 48 21 3 0 0 24 27 33
2008 TI 6 23 40 23 4 2 0 28 30 47
2008 TI-07 8 24 30 30 5 3 0 36 33 37

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 32 46 8 5 3 0 14 39 37
2018 TI-07 7 33 43 7 7 3 0 14 41 30
2017 TI 9 21 34 24 11 0 2 35 31 47
2017 TI-07 10 23 32 20 13 0 3 33 34 40
2014 TI 2 10 28 26 24 7 2 56 13 48
2011 TI 0 5 26 44 23 0 2 69 5 43
2011 TI-07 0 3 24 48 21 0 3 72 3 33
2008 TI 4 11 38 34 11 2 0 46 15 47
2008 TI-07 5 11 35 32 14 3 0 47 17 37

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 28 36 14 17 0 3 3 18 68 36
2018 TI-07 34 31 17 14 0 3 0 14 68 29
2017 TI 36 25 21 15 0 0 2 15 63 47
2017 TI-07 43 27 15 13 0 0 3 13 72 40
2014 TI 18 38 20 10 8 5 0 19 60 48
2011 TI 16 44 19 14 7 0 0 21 60 43
2011 TI-07 18 42 24 12 3 0 0 15 61 33
2008 TI 23 38 26 6 4 2 0 11 63 47
2008 TI-07 24 38 27 3 5 3 0 8 64 37

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 19 35 27 3 0 3 31 33 37
2018 TI-07 17 14 38 28 3 0 0 31 31 29
2017 TI 17 19 36 21 4 0 2 26 37 47
2017 TI-07 20 17 33 23 5 0 3 28 38 40
2014 TI 8 14 28 32 10 7 0 46 24 48
2011 TI 5 14 35 35 12 0 0 47 19 43
2011 TI-07 6 15 30 39 9 0 0 48 21 33
2008 TI 6 19 34 34 4 2 0 39 26 47
2008 TI-07 8 16 32 35 5 3 0 42 25 37

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 30 38 16 8 5 3 0 14 69 37
2018 TI-07 30 37 20 3 7 3 0 10 69 30
2017 TI 22 26 23 21 6 0 2 28 48 47
2017 TI-07 25 25 20 20 8 0 3 28 52 40
2014 TI 12 18 36 16 10 7 0 28 33 48
2011 TI 12 30 19 30 9 0 0 40 42 43
2011 TI-07 15 24 24 27 9 0 0 36 39 33
2008 TI 4 21 45 23 4 2 0 28 26 47
2008 TI-07 5 19 46 22 5 3 0 28 25 37

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 19 30 27 14 11 0 0 24 49 37
2018 TI-07 23 33 23 10 10 0 0 20 57 30
2017 TI 6 4 40 34 13 0 2 48 11 47
2017 TI-07 8 5 40 33 15 0 0 47 13 40
2014 TI 0 4 26 44 18 5 2 67 4 48
2011 TI 2 14 28 44 9 2 0 55 17 43
2011 TI-07 3 12 27 48 9 0 0 58 15 33
2008 TI 6 9 32 38 13 2 0 52 15 47
2008 TI-07 8 11 32 30 16 3 0 47 19 37

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 32 32 22 11 0 3 0 11 67 37
2018 TI-07 40 33 20 3 0 3 0 3 76 30
2017 TI 34 30 28 6 2 0 0 9 64 47
2017 TI-07 40 33 23 3 3 0 0 5 72 40
2014 TI 26 32 18 10 6 7 0 17 63 48

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 13 16 18 29 0 0 37 47 38
2018 TI-07 23 13 13 17 33 0 0 37 50 30
2017 TI 21 43 9 13 15 0 0 64 28 47
2017 TI-07 18 43 8 15 18 0 0 60 32 40
2014 TI 26 36 12 18 6 0 2 63 25 48

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 24 14 24 14 0 0 49 38 37
2018 TI-07 24 24 14 21 17 0 0 48 38 29
2017 TI 15 57 9 17 2 0 0 72 19 47
2017 TI-07 15 57 8 18 3 0 0 72 20 40
2014 TI 44 40 6 6 2 0 2 86 8 48

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 39 16 16 5 0 0 63 21 38
2018 TI-07 27 37 13 17 7 0 0 63 23 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 34 24 3 5 5 3 66 9 38
2018 TI-07 23 30 27 3 7 7 3 59 11 30
2017 TI 23 28 21 4 11 13 0 58 17 47
2017 TI-07 20 25 23 5 13 15 0 53 21 40
2014 TI 26 32 26 8 4 4 0 60 13 48

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 50 16 11 5 3 0 68 16 38
2018 TI-07 13 43 20 13 7 3 0 59 21 30
2017 TI 23 34 25 9 7 2 0 59 15 47
2017 TI-07 20 30 30 10 8 3 0 51 18 40
2014 TI 32 42 14 2 6 4 0 77 8 48
2011 TI 34 44 7 10 5 0 0 78 15 41
2011 TI-07 29 45 10 10 6 0 0 74 16 31

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 18 39 21 8 13 0 0 58 21 38
2018 TI-07 17 37 23 10 13 0 0 53 23 30
2017 TI 30 39 11 8 11 0 2 70 19 47
2017 TI-07 25 40 10 10 13 0 3 67 23 40
2014 TI 44 28 10 12 4 2 0 73 16 48
2011 TI 37 40 2 16 5 0 0 77 21 43
2011 TI-07 36 36 3 18 6 0 0 73 24 33
2008 TI 19 38 13 17 13 0 0 57 30 47
2008 TI-07 19 41 11 19 11 0 0 59 30 37

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 18 11 24 29 3 0 35 54 38
2018 TI-07 17 17 13 23 27 3 0 34 52 30
2017 TI 11 23 24 13 28 2 0 35 41 47
2017 TI-07 10 23 20 12 33 3 0 33 46 40
2014 TI 26 19 22 16 12 2 2 48 29 48

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 42 13 11 18 5 0 56 31 38
2018 TI-07 7 40 17 13 17 7 0 50 32 30
2017 TI 23 43 9 6 15 4 0 69 22 47
2017 TI-07 18 48 8 8 17 3 0 67 26 40
2014 TI 24 42 12 6 14 2 0 67 21 48
2011 TI 23 40 19 9 5 2 2 66 15 43
2011 TI-07 21 33 21 12 6 3 3 58 19 33
2008 TI 23 38 19 9 4 6 0 66 14 47
2008 TI-07 19 38 22 8 5 8 0 62 15 37

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 37 18 18 11 3 0 51 30 38
2018 TI-07 10 37 17 20 13 3 0 48 34 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 11 24 26 11 11 3 30 42 38
2018 TI-07 13 13 20 27 13 13 0 31 46 30
2017 TI 6 36 23 15 15 2 2 45 31 47
2017 TI-07 5 38 23 15 18 3 0 44 33 40
2014 TI 14 30 16 16 14 10 0 49 34 48
2011 TI 14 33 19 21 7 7 0 50 30 43
2011 TI-07 15 30 15 21 9 9 0 50 33 33

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 32 68 38
2018 TI-07 33 67 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 TI 42 12

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 TI 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 TI 0 12

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 TI 0 12

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 TI 58 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 TI 50 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 TI 42 12

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 TI 42 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 TI 50 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 TI 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 TI 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 TI 50 12

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 TI 58 12

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 TI 42 12

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 TI 0 10

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 TI 0 10

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 TI 0 10

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 TI 0 10

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 TI 0 10

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 11 11 21 32 16 5 20 67 38
2018 TI-07 3 13 13 20 30 17 3 21 63 30
2017 TI 2 11 30 15 17 21 4 17 43 47
2017 TI-07 3 10 30 18 20 15 5 16 47 40
2014 TI 6 18 16 12 8 36 4 40 33 48

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 19 24 27 14 3 3 31 43 37
2018 TI-07 10 14 28 31 10 3 3 26 44 29
2017 TI 10 34 17 17 13 8 0 49 33 47
2017 TI-07 10 38 10 20 15 8 0 51 38 40
2014 TI 20 32 16 12 6 13 0 60 21 48
2011 TI 28 30 28 9 2 2 0 60 12 43
2011 TI-07 24 30 27 12 3 3 0 56 16 33

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 5 42 13 5 24 0 21 24 38
2018 TI-07 10 7 40 17 7 20 0 21 29 30
2017 TI 9 10 28 2 11 34 6 32 22 47
2017 TI-07 10 10 28 3 13 30 8 32 24 40
2014 TI 6 14 36 0 0 42 2 36 0 48

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 29 34 5 5 13 0 48 12 38
2018 TI-07 10 33 30 7 7 13 0 50 15 30
2017 TI 17 30 26 2 9 17 0 56 13 47
2017 TI-07 17 28 25 3 10 18 0 54 15 40
2014 TI 20 30 34 2 0 14 0 59 2 48
2011 TI 30 35 26 2 2 5 0 68 5 43
2011 TI-07 27 33 27 3 3 6 0 65 6 33
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 29 13 5 13 0 0 68 18 38
2018 TI-07 40 33 13 3 10 0 0 73 13 30
2017 TI 43 31 11 4 11 0 0 74 15 46
2017 TI-07 41 31 10 5 13 0 0 72 18 39

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 45 11 13 5 0 0 71 18 38
2018 TI-07 27 43 13 10 7 0 0 70 17 30
2017 TI 17 46 18 11 7 2 0 64 18 46
2017 TI-07 13 46 21 10 8 3 0 61 18 39

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 24 13 32 18 0 0 37 50 38
2018 TI-07 10 27 17 30 17 0 0 37 47 30
2017 TI 2 53 13 15 17 0 0 55 32 47
2017 TI-07 0 55 13 13 20 0 0 55 32 40

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 30 27 16 22 0 0 35 38 37
2018 TI-07 3 34 17 17 28 0 0 38 45 29
2017 TI 34 25 17 9 15 0 0 59 24 47
2017 TI-07 30 27 15 10 18 0 0 57 28 40

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 14 36 22 17 11 0 0 50 28 36
2018 TI-07 11 39 21 14 14 0 0 50 29 28
2017 TI 21 32 23 13 11 0 0 53 24 47
2017 TI-07 23 32 23 13 10 0 0 55 23 40

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 22 35 19 19 5 0 0 57 24 37
2018 TI-07 14 38 17 24 7 0 0 52 31 29
2017 TI 17 34 23 17 8 0 0 51 26 47
2017 TI-07 18 35 20 18 10 0 0 53 27 40

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 16 32 14 24 3 0 28 39 37
2018 TI-07 7 14 31 17 28 3 0 21 46 29
2017 TI 11 36 32 13 7 2 0 48 20 47
2017 TI-07 10 37 30 13 8 3 0 48 21 40

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 51 30 8 3 8 0 0 81 11 37
2018 TI-07 45 31 10 3 10 0 0 76 14 29
2017 TI 53 30 11 7 0 0 0 83 7 47
2017 TI-07 50 35 10 5 0 0 0 85 5 40

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 47 17 19 6 11 0 0 64 17 36
2018 TI-07 39 18 21 7 14 0 0 57 21 28
2017 TI 36 28 19 7 11 0 0 64 17 47
2017 TI-07 33 30 20 5 13 0 0 63 18 40

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 11 34 13 26 16 0 0 45 42 38
2018 TI-07 10 27 17 27 20 0 0 37 47 30
2017 TI 15 28 26 9 23 0 0 42 32 47
2017 TI-07 13 28 23 10 27 0 0 40 37 40

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 39 21 18 5 0 0 55 24 38
2018 TI-07 10 40 23 20 7 0 0 50 27 30
2017 TI 11 32 21 15 21 0 0 42 36 47
2017 TI-07 13 28 20 15 25 0 0 40 40 40

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 24 24 21 24 8 0 0 47 32 38
2018 TI-07 23 20 20 27 10 0 0 43 37 30
2017 TI 13 30 32 4 21 0 0 42 26 47
2017 TI-07 13 25 33 5 25 0 0 38 30 40

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 26 32 26 8 8 0 0 58 16 38
2018 TI-07 23 33 27 7 10 0 0 57 17 30
2017 TI 26 34 19 15 6 0 0 60 21 47
2017 TI-07 23 35 20 15 7 0 0 58 22 40

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 53 29 8 5 5 0 0 82 11 38
2018 TI-07 47 33 7 7 7 0 0 80 13 30
2017 TI 49 30 11 9 2 0 0 78 11 47
2017 TI-07 50 32 5 10 3 0 0 82 13 40

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 84 11 3 3 0 0 0 95 3 38
2018 TI-07 80 13 3 3 0 0 0 93 3 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 37 26 21 5 11 0 0 63 16 38
2018 TI-07 37 30 17 3 13 0 0 67 17 30
2017 TI 59 17 6 2 13 0 2 78 15 47
2017 TI-07 57 15 8 3 15 0 3 74 18 40

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 47 16 26 3 8 0 0 63 11 38
2018 TI-07 47 13 27 3 10 0 0 60 13 30
2017 TI 53 32 15 0 0 0 0 85 0 47
2017 TI-07 55 28 18 0 0 0 0 82 0 40

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 34 24 16 16 11 0 0 58 26 38
2018 TI-07 33 20 20 13 13 0 0 53 27 30
2017 TI 44 17 17 8 11 0 2 63 20 47
2017 TI-07 40 18 18 10 13 0 3 59 23 40

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 42 5 11 0 5 0 37 75 8 38
2018 TI-07 47 3 7 0 7 0 37 79 11 30
2017 TI 47 13 6 0 0 0 34 91 0 47
2017 TI-07 53 5 5 0 0 0 38 92 0 40

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 53 32 8 3 3 0 3 86 5 38
2018 TI-07 50 33 7 3 3 0 3 86 7 30
2017 TI 61 31 2 2 2 0 2 93 4 46
2017 TI-07 64 26 3 3 3 0 3 92 5 39

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 74 24 0 0 3 0 0 97 3 38
2018 TI-07 70 27 0 0 3 0 0 97 3 30
2017 TI 76 15 2 2 0 0 4 96 2 47
2017 TI-07 72 18 3 3 0 0 5 95 3 40

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 39 29 21 8 3 0 0 68 11 38
2018 TI-07 33 30 23 10 3 0 0 63 13 30
2017 TI 53 26 11 4 0 2 4 84 5 47
2017 TI-07 50 25 13 5 0 3 5 81 6 40

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 5 32 42 11 11 0 0 37 21 38
2018 TI-07 3 33 37 13 13 0 0 37 27 30
2017 TI 13 25 41 6 15 0 0 38 21 47
2017 TI-07 10 23 45 5 18 0 0 33 22 40

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 18 50 16 3 0 0 18 32 38
2018 TI-07 17 20 47 13 3 0 0 17 37 30
2017 TI 15 13 40 26 6 0 0 32 28 47
2017 TI-07 15 15 43 20 8 0 0 28 30 40
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 16 18 32 16 18 0 0 16 84 38
2018 TI-07 10 17 33 17 23 0 0 10 90 30
2017 TI 28 25 28 9 4 6 0 29 71 47
2017 TI-07 23 27 28 10 5 8 0 24 76 40

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 19 32
2018 TI-07 19 27
2017 TI 16 31
2017 TI-07 18 28

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 25 32
2018 TI-07 26 27
2017 TI 23 31
2017 TI-07 25 28

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 TI 47 32
2018 TI-07 52 27
2017 TI 26 31
2017 TI-07 25 28

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 TI 63 32
2018 TI-07 59 27
2017 TI 55 31
2017 TI-07 53 28

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 TI 0 32
2018 TI-07 0 27
2017 TI 0 31
2017 TI-07 0 28

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 TI 44 32
2018 TI-07 48 27

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 TI 9 32
2018 TI-07 7 27
2017 TI 42 31
2017 TI-07 43 28

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 TI 0 22 22 22 16 19 32
2018 TI-07 0 22 19 22 15 22 27
2017 TI 3 68 16 6 0 6 31
2017 TI-07 4 71 18 4 0 4 28

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 TI 58 42 31
2018 TI-07 58 42 26

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 53 8 5 11 11 0 13 70 24 38
2018 TI-07 57 7 3 10 13 0 10 70 26 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 13 31 3 19 28 0 6 47 50 32
2018 TI-07 7 33 4 19 30 0 7 44 52 27
2017 TI 13 45 10 10 16 3 3 62 28 31
2017 TI-07 11 46 11 7 18 4 4 61 27 28

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 TI 9 28 6 16 31 6 3 41 52 32
2018 TI-07 4 30 7 15 33 7 4 38 54 27
2017 TI 6 36 13 16 13 3 13 50 35 31
2017 TI-07 4 39 11 14 15 4 14 52 35 28
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