2018 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 35 13 11 14 0 0 63 24 197
2018 Not a person with a disability 29 41 13 10 7 0 0 70 17 2522
2017 Person with a disability 21 35 14 14 15 0 0 57 29 231
2017 Not a person with a disability 27 42 14 9 8 0 0 70 17 3073
2014 Person with a disability 19 36 17 15 13 0 0 55 28 236
2014 Not a person with a disability 20 42 16 12 10 0 0 63 21 3893

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 26 17 13 16 0 0 54 29 196
2018 Not a person with a disability 29 37 16 11 8 0 0 66 18 2531
2017 Person with a disability 20 29 21 14 16 0 0 49 30 231
2017 Not a person with a disability 25 37 17 11 9 1 0 62 21 3077

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 27 13 4 8 0 0 75 12 194
2018 Not a person with a disability 44 36 13 5 3 0 0 79 8 2516
2017 Person with a disability 36 31 20 6 8 0 0 67 13 231
2017 Not a person with a disability 44 37 12 5 3 0 0 81 8 3065
2014 Person with a disability 52 24 14 5 5 0 0 76 10 237
2014 Not a person with a disability 51 32 10 4 3 0 0 83 7 3891

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 31 14 8 10 0 0 68 18 197
2018 Not a person with a disability 34 40 13 8 4 0 0 74 13 2532
2017 Person with a disability 27 36 15 11 12 0 0 63 22 231
2017 Not a person with a disability 33 39 14 9 5 0 0 72 14 3069
2014 Person with a disability 27 33 17 13 9 0 0 61 22 237
2014 Not a person with a disability 29 41 15 10 6 0 0 70 15 3889

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 18 18 16 21 0 0 44 38 194
2018 Not a person with a disability 26 29 20 12 11 1 0 56 23 2535
2017 Person with a disability 13 22 22 13 30 0 0 35 43 230
2017 Not a person with a disability 20 26 21 15 16 1 0 47 32 3067
2014 Person with a disability 13 24 19 16 27 1 0 38 43 237
2014 Not a person with a disability 14 27 23 18 17 1 0 41 36 3891

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 20 15 17 21 0 1 46 39 193
2018 Not a person with a disability 25 31 19 14 10 1 0 57 24 2531
2017 Person with a disability 14 24 20 17 25 0 0 38 42 230
2017 Not a person with a disability 19 28 20 17 15 1 0 48 32 3064
2014 Person with a disability 14 22 17 22 23 2 0 37 46 237
2014 Not a person with a disability 14 29 21 18 17 0 0 43 36 3890

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 19 20 13 20 3 2 45 34 195
2018 Not a person with a disability 24 25 21 15 13 3 0 50 28 2538
2017 Person with a disability 16 19 16 16 26 5 2 38 45 231
2017 Not a person with a disability 19 22 22 15 17 4 0 44 33 3073
2014 Person with a disability 17 17 20 15 24 7 1 36 42 237
2014 Not a person with a disability 16 21 22 17 19 4 1 39 38 3888
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 26 12 7 7 2 1 73 15 194
2018 Not a person with a disability 48 28 12 6 4 2 0 77 10 2527
2017 Person with a disability 42 27 11 8 7 3 0 72 16 231
2017 Not a person with a disability 46 30 11 6 4 2 1 79 10 3075
2014 Person with a disability 43 26 15 8 6 2 0 70 15 237
2014 Not a person with a disability 41 31 13 6 5 2 1 75 11 3892

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 29 11 10 7 1 0 72 17 196
2018 Not a person with a disability 44 32 11 8 5 1 0 76 13 2524
2017 Person with a disability 41 29 13 6 10 1 0 71 16 231
2017 Not a person with a disability 43 33 11 7 5 1 1 77 12 3077
2014 Person with a disability 38 31 13 10 7 1 0 69 17 237
2014 Not a person with a disability 38 35 11 9 6 1 0 74 15 3890

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 21 13 7 8 1 1 71 16 196
2018 Not a person with a disability 49 27 12 7 5 0 0 76 12 2531
2017 Person with a disability 49 22 16 6 7 0 0 71 13 230
2017 Not a person with a disability 52 27 10 6 4 1 0 80 10 3072
2014 Person with a disability 45 26 14 9 5 0 0 71 15 237
2014 Not a person with a disability 47 29 11 7 6 1 0 77 12 3889

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 24 17 14 12 10 1 52 29 198
2018 Not a person with a disability 26 28 21 8 5 10 0 61 15 2539
2017 Person with a disability 17 25 21 11 15 12 0 47 29 231
2017 Not a person with a disability 22 28 21 9 7 13 0 58 18 3077
2014 Person with a disability 18 25 20 11 13 12 0 49 28 237
2014 Not a person with a disability 19 30 22 9 7 13 0 57 18 3891

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 24 19 18 20 4 0 40 40 196
2018 Not a person with a disability 22 28 21 15 11 3 0 51 27 2535
2017 Person with a disability 12 23 19 21 21 4 0 36 44 231
2017 Not a person with a disability 18 26 22 17 15 3 0 45 33 3077
2014 Person with a disability 12 25 17 21 20 4 0 38 44 237
2014 Not a person with a disability 13 25 23 19 16 4 0 40 37 3891

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 19 24 16 25 7 0 31 44 196
2018 Not a person with a disability 14 25 25 18 13 6 0 41 33 2535
2017 Person with a disability 7 21 18 23 23 8 0 31 50 230
2017 Not a person with a disability 12 22 23 18 17 7 0 37 38 3069
2014 Person with a disability 8 18 22 23 27 3 0 26 52 237
2014 Not a person with a disability 8 20 23 22 19 7 0 31 44 3887

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 24 21 20 21 4 0 35 43 198
2018 Not a person with a disability 15 27 21 19 14 3 0 44 34 2535
2017 Person with a disability 12 18 17 23 26 5 0 32 51 231
2017 Not a person with a disability 13 27 19 20 17 4 0 42 38 3074
2014 Person with a disability 10 21 18 23 26 3 0 31 50 236
2014 Not a person with a disability 9 24 20 22 21 3 0 35 45 3889
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 31 19 10 15 1 1 56 25 198
2018 Not a person with a disability 28 33 18 12 8 0 0 61 20 2532
2017 Person with a disability 22 26 18 14 19 1 1 49 33 231
2017 Not a person with a disability 24 35 19 12 9 0 0 60 21 3075
2014 Person with a disability 20 25 16 17 20 1 0 46 38 237
2014 Not a person with a disability 19 36 20 14 11 0 0 54 26 3889

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 33 18 14 13 0 0 54 28 198
2018 Not a person with a disability 23 36 17 14 9 0 0 60 23 2535
2017 Person with a disability 20 32 19 15 14 0 0 53 29 229
2017 Not a person with a disability 21 38 17 14 9 0 0 59 24 3075

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 19 23 11 13 13 6 42 29 197
2018 Not a person with a disability 15 22 24 12 8 16 3 46 25 2528
2017 Person with a disability 9 16 21 17 14 19 3 32 40 231
2017 Not a person with a disability 14 20 21 12 10 19 3 44 29 3069
2014 Person with a disability 12 17 23 17 16 12 3 34 39 237
2014 Not a person with a disability 11 21 22 15 13 14 4 39 34 3891

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 26 20 7 8 0 0 65 15 196
2018 Not a person with a disability 40 33 14 7 5 1 0 74 13 2529
2017 Person with a disability 39 26 14 11 9 1 0 66 20 231
2017 Not a person with a disability 39 33 13 8 5 1 1 73 14 3072
2014 Person with a disability 37 30 17 8 7 0 0 68 16 237
2014 Not a person with a disability 35 34 15 9 6 1 1 70 15 3892

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 30 15 4 15 4 8 62 21 49
2018 Not a person with a disability 26 30 18 9 5 4 8 64 16 719
2017 Person with a disability 27 30 11 8 4 2 18 71 15 52
2017 Not a person with a disability 22 33 20 8 4 5 8 63 14 885
2014 Person with a disability 27 28 20 11 8 2 4 58 20 51
2014 Not a person with a disability 21 32 19 10 7 4 6 60 18 1102

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 30 14 18 14 1 1 53 33 197
2018 Not a person with a disability 20 37 16 16 9 0 1 58 25 2533
2017 Person with a disability 19 32 12 18 18 0 1 51 36 231
2017 Not a person with a disability 20 35 16 15 13 0 1 56 28 3076
2014 Person with a disability 14 23 12 21 29 0 0 38 50 237
2014 Not a person with a disability 14 27 16 21 21 0 1 42 42 3892

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 30 14 8 11 0 0 67 19 194
2018 Not a person with a disability 34 42 12 7 4 0 0 77 11 2531
2017 Person with a disability 28 37 15 7 11 0 0 66 19 230
2017 Not a person with a disability 35 42 11 7 4 0 0 77 11 3074
2014 Person with a disability 30 36 14 12 8 0 0 66 20 237
2014 Not a person with a disability 33 39 14 8 6 0 0 72 14 3892

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 29 12 7 9 0 0 72 15 195
2018 Not a person with a disability 40 41 9 6 4 0 0 81 10 2512
2017 Person with a disability 35 36 10 8 11 0 0 71 19 230
2017 Not a person with a disability 42 38 10 6 3 0 0 81 9 3068
2014 Person with a disability 34 38 12 9 6 0 0 73 15 236
2014 Not a person with a disability 38 39 10 7 5 0 0 78 12 3891

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 24 13 20 23 3 0 42 44 197
2018 Not a person with a disability 18 32 21 14 11 3 0 52 26 2537
2017 Person with a disability 12 26 18 17 23 4 0 40 41 231
2017 Not a person with a disability 19 29 20 15 13 3 0 50 29 3073
2014 Person with a disability 12 17 15 20 32 3 0 30 55 236
2014 Not a person with a disability 12 24 20 21 20 3 1 37 43 3888

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 15 19 15 15 33 2 1 35 50 198
2018 Not a person with a disability 20 29 16 15 17 2 1 50 34 2541
2017 Person with a disability 11 17 20 15 33 3 1 30 50 230
2017 Not a person with a disability 20 26 14 15 20 3 2 48 37 3073
2014 Person with a disability 9 10 15 15 48 3 1 20 65 237
2014 Not a person with a disability 11 21 16 19 28 3 2 34 49 3891

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 36 12 15 10 0 0 63 25 194
2018 Not a person with a disability 28 38 16 11 6 0 0 67 17 2523
2017 Person with a disability 19 41 12 12 16 0 0 60 28 230
2017 Not a person with a disability 29 40 14 11 7 0 0 69 18 3067
2014 Person with a disability 17 35 16 16 16 0 0 52 33 237
2014 Not a person with a disability 19 39 15 14 12 0 0 59 26 3889

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 31 15 11 11 0 0 63 22 194
2018 Not a person with a disability 32 35 17 8 7 0 0 67 16 2513
2017 Person with a disability 29 31 20 8 13 0 0 60 20 230
2017 Not a person with a disability 32 36 17 9 6 0 0 68 15 3068
2014 Person with a disability 22 32 16 14 16 0 0 53 31 237
2014 Not a person with a disability 25 36 17 11 10 0 0 62 21 3887

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 32 15 12 12 0 0 61 24 195
2018 Not a person with a disability 28 36 17 11 8 0 0 64 19 2528
2017 Person with a disability 26 27 24 8 15 0 0 53 23 231
2017 Not a person with a disability 28 36 16 12 7 0 0 65 19 3071
2014 Person with a disability 22 26 22 15 14 0 0 48 29 236
2014 Not a person with a disability 23 36 17 13 10 0 0 60 23 3885

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 33 23 11 13 6 0 49 26 198
2018 Not a person with a disability 20 35 24 10 6 4 0 58 17 2535
2017 Person with a disability 15 27 26 14 13 5 1 44 29 229
2017 Not a person with a disability 19 33 24 11 7 5 0 55 19 3076

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 30 6 9 10 0 0 75 19 196
2018 Not a person with a disability 47 32 11 6 4 0 0 79 10 2521
2017 Person with a disability 41 32 7 10 10 0 0 73 20 230
2017 Not a person with a disability 43 33 11 8 4 0 1 77 12 3071
2014 Person with a disability 36 26 15 11 10 0 1 63 21 236
2014 Not a person with a disability 36 35 14 9 6 1 1 71 15 3889

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 32 21 7 9 0 1 62 17 197
2018 Not a person with a disability 35 33 17 10 5 0 0 69 15 2538
2017 Person with a disability 33 35 17 8 6 0 0 69 14 231
2017 Not a person with a disability 34 37 15 7 5 0 1 72 13 3073
2014 Person with a disability 29 31 24 7 9 0 0 60 16 237
2014 Not a person with a disability 33 36 17 7 5 0 1 69 13 3890

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 30 28 42 197
2018 Not a person with a disability 29 32 38 2546
2017 Person with a disability 34 28 38 231
2017 Not a person with a disability 29 32 39 3074
2014 Person with a disability 34 25 42 237
2014 Not a person with a disability 31 30 40 3889

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 8 34 40 7 2 9 61
2018 Not a person with a disability 16 30 41 4 4 5 771
2017 Person with a disability 11 25 46 8 2 8 79
2017 Not a person with a disability 17 27 42 5 4 5 878
2014 Person with a disability 18 20 44 7 9999 11 81
2014 Not a person with a disability 15 24 46 8 9999 7 1196
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 34 13 8 7 1 0 72 15 194
2018 Not a person with a disability 37 40 13 6 3 1 0 78 9 2534
2017 Person with a disability 27 41 11 10 10 0 0 69 20 231
2017 Not a person with a disability 33 38 14 9 6 1 0 71 15 3076
2014 Person with a disability 32 33 12 13 9 3 0 66 22 236
2014 Not a person with a disability 28 40 14 9 7 1 0 69 17 3888

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 37 21 16 7 1 0 55 23 196
2018 Not a person with a disability 19 39 23 12 6 1 0 59 18 2538
2017 Person with a disability 15 31 22 17 11 3 0 48 30 231
2017 Not a person with a disability 18 37 22 13 9 1 0 55 23 3074
2014 Person with a disability 23 30 19 16 11 2 0 54 27 237
2014 Not a person with a disability 18 37 20 13 10 1 0 57 23 3891

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 29 39 10 5 1 1 15 45 198
2018 Not a person with a disability 15 30 35 13 5 1 1 18 46 2534
2017 Person with a disability 18 32 29 14 4 2 2 19 51 230
2017 Not a person with a disability 15 29 34 13 5 1 2 19 46 3061
2014 Person with a disability 16 39 27 10 4 1 4 14 57 235
2014 Not a person with a disability 19 33 31 11 4 1 2 15 54 3881

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 30 26 18 6 1 1 24 50 198
2018 Not a person with a disability 19 27 29 15 7 2 1 23 47 2525
2017 Person with a disability 31 25 25 10 5 3 1 15 59 230
2017 Not a person with a disability 23 28 27 10 6 2 2 18 54 3060
2014 Person with a disability 35 29 20 6 4 3 3 11 68 236
2014 Not a person with a disability 30 31 23 8 5 2 1 13 63 3883

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 28 27 9 4 1 2 14 59 198
2018 Not a person with a disability 30 30 24 10 4 2 1 14 61 2524
2017 Person with a disability 33 27 19 12 5 2 2 18 62 230
2017 Not a person with a disability 29 30 24 9 4 2 2 14 61 3065
2014 Person with a disability 34 31 17 7 4 2 5 11 70 235
2014 Not a person with a disability 35 29 23 8 3 2 2 11 65 3881

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 19 29 28 5 1 2 34 36 195
2018 Not a person with a disability 13 21 33 22 9 1 1 31 35 2522
2017 Person with a disability 18 18 33 22 5 3 2 28 37 229
2017 Not a person with a disability 15 21 33 20 8 1 3 29 37 3054
2014 Person with a disability 22 25 24 18 8 0 3 26 48 235
2014 Not a person with a disability 17 20 32 20 7 1 2 28 38 3870

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 22 30 14 5 2 0 20 49 198
2018 Not a person with a disability 20 26 27 16 7 2 2 24 48 2532
2017 Person with a disability 27 23 27 11 6 2 4 18 53 230
2017 Not a person with a disability 21 27 27 13 7 2 3 21 50 3052
2014 Person with a disability 33 26 25 7 3 2 4 11 62 236
2014 Not a person with a disability 29 27 24 12 5 1 3 17 58 3878

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 22 24 21 7 3 3 29 45 197
2018 Not a person with a disability 15 21 28 20 10 3 3 32 39 2518
2017 Person with a disability 20 19 24 20 7 6 4 30 44 230
2017 Not a person with a disability 16 23 25 18 10 3 4 31 42 3053
2014 Person with a disability 16 19 24 22 12 3 5 37 37 235
2014 Not a person with a disability 16 19 25 21 11 3 5 36 37 3873

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 29 28 11 3 2 0 14 58 198
2018 Not a person with a disability 27 27 28 11 4 2 1 16 56 2535
2017 Person with a disability 32 27 26 9 3 2 1 13 61 231
2017 Not a person with a disability 27 26 28 10 5 2 2 16 55 3058
2014 Person with a disability 26 28 29 8 4 1 4 13 56 237
2014 Not a person with a disability 26 27 28 11 4 2 2 16 55 3886

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 32 9 9 12 1 0 70 21 197
2018 Not a person with a disability 47 30 10 7 4 1 0 79 11 2529
2017 Person with a disability 41 24 16 7 12 1 0 65 19 230
2017 Not a person with a disability 46 30 10 6 5 1 1 78 11 3073
2014 Person with a disability 41 25 12 9 12 2 0 67 21 237
2014 Not a person with a disability 46 30 10 7 6 1 0 77 13 3891

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 32 7 6 6 0 0 82 12 196
2018 Not a person with a disability 51 35 7 5 2 0 0 87 7 2529
2017 Person with a disability 45 30 13 6 6 0 0 75 12 230
2017 Not a person with a disability 46 37 8 5 2 1 0 84 7 3064
2014 Person with a disability 39 35 10 12 3 0 0 74 16 237
2014 Not a person with a disability 43 41 9 5 2 1 0 84 7 3891

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 34 40 10 8 6 1 0 76 14 197
2018 Not a person with a disability 43 39 11 3 2 1 0 83 6 2535

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 29 16 9 5 8 0 67 15 194
2018 Not a person with a disability 36 33 19 3 2 7 1 74 6 2529
2017 Person with a disability 26 28 22 9 8 6 0 58 18 231
2017 Not a person with a disability 31 32 20 4 3 8 1 69 8 3068
2014 Person with a disability 31 29 17 8 8 6 0 64 18 237
2014 Not a person with a disability 33 32 18 3 3 10 1 73 7 3890

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 32 17 8 3 6 0 71 11 194
2018 Not a person with a disability 38 37 16 3 2 4 0 78 5 2528
2017 Person with a disability 26 35 20 6 8 5 0 64 15 231
2017 Not a person with a disability 33 39 16 4 2 6 0 77 6 3069
2014 Person with a disability 34 30 17 7 8 3 0 67 15 237
2014 Not a person with a disability 33 36 16 5 3 7 0 75 8 3890

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 25 14 7 11 2 1 67 19 194
2018 Not a person with a disability 42 37 13 5 2 1 0 80 7 2529
2017 Person with a disability 29 33 16 10 12 0 0 62 22 231
2017 Not a person with a disability 35 40 14 7 3 1 0 76 10 3072
2014 Person with a disability 36 27 16 12 8 0 0 63 21 237
2014 Not a person with a disability 36 37 15 7 5 1 0 74 11 3887

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 28 16 9 11 5 5 60 22 197
2018 Not a person with a disability 27 31 20 7 5 7 4 65 13 2535
2017 Person with a disability 25 25 17 7 17 4 5 55 26 231
2017 Not a person with a disability 30 30 17 7 5 6 6 67 14 3075
2014 Person with a disability 32 26 14 10 9 3 6 63 21 235
2014 Not a person with a disability 34 30 15 7 5 5 4 70 14 3892

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 37 14 12 10 2 0 63 22 197
2018 Not a person with a disability 29 37 16 9 4 4 1 70 14 2538
2017 Person with a disability 27 31 10 13 12 6 1 62 28 231
2017 Not a person with a disability 30 36 15 9 5 4 1 69 15 3071
2014 Person with a disability 30 30 12 16 8 3 1 62 25 237
2014 Not a person with a disability 25 36 15 11 7 5 1 65 19 3885

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 29 23 10 8 2 0 58 18 197
2018 Not a person with a disability 30 38 21 6 3 2 0 69 10 2526

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 11 17 22 12 23 12 2 33 42 196
2018 Not a person with a disability 17 24 22 12 10 12 2 48 26 2535
2017 Person with a disability 12 17 17 15 27 11 1 33 48 230
2017 Not a person with a disability 17 22 21 12 12 13 3 47 29 3070
2014 Person with a disability 11 13 14 17 28 15 2 29 54 237
2014 Not a person with a disability 12 23 21 14 14 13 3 41 34 3889

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 23 77 194
2018 Not a person with a disability 9 91 2539

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 48 45
2018 Not a person with a disability 46 243

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 79 45
2018 Not a person with a disability 62 243

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 45
2018 Not a person with a disability 0 243

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 10 45
2018 Not a person with a disability 11 243

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 29 45
2018 Not a person with a disability 44 243

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 45
2018 Not a person with a disability 38 243

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 66 45
2018 Not a person with a disability 49 243

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 36 45
2018 Not a person with a disability 41 243

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 38 45
2018 Not a person with a disability 31 243

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 46 45
2018 Not a person with a disability 56 243

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 45
2018 Not a person with a disability 32 243

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 45
2018 Not a person with a disability 8 243

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 70 45
2018 Not a person with a disability 49 243

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 45
2018 Not a person with a disability 24 243

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 45 45
2018 Not a person with a disability 61 243

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 45
2018 Not a person with a disability 24 243

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 45
2018 Not a person with a disability 8 243

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 23 45
2018 Not a person with a disability 20 243

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 45
2018 Not a person with a disability 15 243

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 45
2018 Not a person with a disability 14 243

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 22 45
2018 Not a person with a disability 20 243

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 42
2018 Not a person with a disability 20 228

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 42
2018 Not a person with a disability 9 228

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 16 42
2018 Not a person with a disability 12 228

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 42
2018 Not a person with a disability 26 228

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 70 42
2018 Not a person with a disability 46 228

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 71 42
2018 Not a person with a disability 55 228

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 42
2018 Not a person with a disability 12 228

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 10 25 8 11 29 6 34 28 195
2018 Not a person with a disability 18 15 24 4 4 29 7 51 12 2535
2017 Person with a disability 12 14 22 7 16 24 6 37 32 231
2017 Not a person with a disability 14 15 21 3 4 32 10 51 13 3073
2014 Person with a disability 11 12 29 8 14 23 5 31 30 237
2014 Not a person with a disability 12 14 23 4 4 34 10 46 14 3888

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 28 21 7 8 9 2 60 17 196
2018 Not a person with a disability 29 30 22 4 3 12 1 68 7 2537
2017 Person with a disability 20 21 22 10 10 16 0 49 24 230
2017 Not a person with a disability 24 28 21 4 3 18 2 64 9 3075
2014 Person with a disability 15 23 24 13 9 15 0 45 27 237
2014 Not a person with a disability 18 24 24 5 3 23 2 57 11 3890

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 21 79 194
2018 Not a person with a disability 5 95 2529

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 34 42
2018 Not a person with a disability 27 120

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 83 42
2018 Not a person with a disability 75 120

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 15 42
2018 Not a person with a disability 8 120

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 11 42
2018 Not a person with a disability 21 120

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 4 120

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 26 42
2018 Not a person with a disability 22 120

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 42
2018 Not a person with a disability 25 120

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 42
2018 Not a person with a disability 0 120

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 12 42
2018 Not a person with a disability 31 120

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 41
2018 Not a person with a disability 32 120

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 13 41
2018 Not a person with a disability 17 120

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 41
2018 Not a person with a disability 12 120

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 39 41
2018 Not a person with a disability 49 120

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 37
2018 Not a person with a disability 7 117

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 37
2018 Not a person with a disability 15 117

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 37
2018 Not a person with a disability 4 117

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 24 37
2018 Not a person with a disability 13 117

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 37
2018 Not a person with a disability 9 117

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 43 37
2018 Not a person with a disability 20 117

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 18 37
2018 Not a person with a disability 7 117

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 69 37
2018 Not a person with a disability 41 117

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 84 37
2018 Not a person with a disability 55 117

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 17 37
2018 Not a person with a disability 17 117

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 13 28 4 9 32 5 34 22 198
2018 Not a person with a disability 18 15 25 2 2 31 7 53 7 2530
2017 Person with a disability 10 15 23 6 12 28 5 38 27 231
2017 Not a person with a disability 14 15 22 2 2 36 9 54 7 3069
2014 Person with a disability 10 12 30 9 9 26 4 31 25 237
2014 Not a person with a disability 12 14 23 2 2 38 9 49 8 3890

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 30 23 7 7 11 1 58 16 197
2018 Not a person with a disability 29 29 21 3 2 15 1 69 6 2532
2017 Person with a disability 18 23 24 7 10 18 0 50 21 231
2017 Not a person with a disability 25 27 20 3 2 21 2 68 6 3070
2014 Person with a disability 17 22 28 8 5 19 1 49 16 237
2014 Not a person with a disability 20 24 22 3 2 26 2 62 7 3888
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 25 8 4 9 3 0 78 13 196
2018 Not a person with a disability 55 26 10 4 4 1 0 83 8 2522
2017 Person with a disability 54 18 14 4 7 1 1 73 12 231
2017 Not a person with a disability 56 24 11 4 3 2 0 82 7 3073

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 27 32 20 11 6 5 0 62 17 197
2018 Not a person with a disability 25 37 22 7 3 6 0 66 11 2534
2017 Person with a disability 10 33 25 11 14 7 0 47 27 231
2017 Not a person with a disability 13 32 25 12 7 11 0 50 21 3071

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 32 24 12 11 4 0 51 24 197
2018 Not a person with a disability 22 34 20 13 6 4 0 58 20 2537
2017 Person with a disability 9 23 25 18 22 3 0 33 41 231
2017 Not a person with a disability 14 34 21 16 10 5 0 51 27 3073

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 18 24 15 20 0 1 41 35 195
2018 Not a person with a disability 20 24 24 13 16 0 2 46 30 2540
2017 Person with a disability 19 21 20 17 21 0 2 40 39 231
2017 Not a person with a disability 20 25 21 15 16 0 2 47 32 3069

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 27 31 11 12 0 2 45 23 194
2018 Not a person with a disability 18 27 28 16 10 0 0 46 26 2533
2017 Person with a disability 21 33 25 9 11 0 1 54 21 229
2017 Not a person with a disability 19 26 26 16 11 0 1 46 27 3070

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 32 24 12 10 0 1 54 22 192
2018 Not a person with a disability 20 29 25 15 10 1 1 49 25 2533
2017 Person with a disability 25 28 19 16 9 0 3 55 26 228
2017 Not a person with a disability 20 27 24 15 11 0 1 48 27 3062

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 24 22 21 19 1 1 37 40 194
2018 Not a person with a disability 17 24 24 19 15 1 1 41 34 2535
2017 Person with a disability 17 24 22 19 15 0 2 42 35 231
2017 Not a person with a disability 16 22 23 19 17 1 1 40 37 3067

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 24 18 6 3 1 7 71 10 194
2018 Not a person with a disability 41 27 15 6 4 1 5 73 11 2529
2017 Person with a disability 44 25 12 4 5 0 10 77 9 230
2017 Not a person with a disability 40 27 14 7 5 1 7 72 13 3065

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 23 11 11 1 1 55 22 195
2018 Not a person with a disability 35 28 18 10 7 1 1 64 17 2532
2017 Person with a disability 28 29 22 13 7 0 1 58 20 231
2017 Not a person with a disability 33 29 21 10 6 1 1 63 16 3066

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 38 19 11 9 1 2 61 20 196
2018 Not a person with a disability 24 32 25 11 5 1 1 58 17 2528
2017 Person with a disability 26 27 21 16 9 0 1 53 25 231
2017 Not a person with a disability 25 31 23 12 7 1 2 57 19 3059

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 33 21 20 12 0 1 47 32 193
2018 Not a person with a disability 17 28 27 16 11 1 1 46 27 2526
2017 Person with a disability 16 26 20 22 14 1 2 43 37 231
2017 Not a person with a disability 17 28 24 19 11 1 1 45 30 3064

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 29 24 16 11 1 1 48 28 196
2018 Not a person with a disability 19 27 26 16 10 1 1 47 27 2517
2017 Person with a disability 18 25 22 18 15 1 1 44 34 230
2017 Not a person with a disability 20 28 22 17 11 1 1 49 28 3065

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 17 31 25 15 10 1 1 49 26 194
2018 Not a person with a disability 27 30 23 12 6 1 1 58 18 2514
2017 Person with a disability 27 25 23 14 9 1 2 53 23 231
2017 Not a person with a disability 27 32 21 11 7 1 2 61 18 3058

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 44 21 15 8 8 1 3 68 16 191
2018 Not a person with a disability 57 21 11 5 3 0 2 80 9 2511
2017 Person with a disability 48 18 18 7 7 0 0 67 15 231
2017 Not a person with a disability 58 23 10 4 2 0 2 83 7 3069

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 18 15 10 11 2 4 61 22 196
2018 Not a person with a disability 67 16 7 3 2 1 4 87 5 2513

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 61 12 9 8 6 2 3 76 15 195
2018 Not a person with a disability 74 11 4 2 3 1 5 90 5 2523
2017 Person with a disability 55 14 11 7 9 3 2 72 16 231
2017 Not a person with a disability 75 10 5 3 3 1 4 90 5 3068

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 62 20 10 4 2 0 2 84 6 195
2018 Not a person with a disability 63 22 8 3 2 0 2 87 5 2534
2017 Person with a disability 56 22 8 6 4 1 3 81 10 231
2017 Not a person with a disability 62 22 8 3 2 1 2 87 5 3064

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 24 9 7 7 0 2 76 14 194
2018 Not a person with a disability 61 19 9 5 4 1 2 81 9 2528
2017 Person with a disability 49 20 13 5 9 1 2 72 15 231
2017 Not a person with a disability 65 17 7 4 3 1 2 85 8 3069

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 56 8 3 2 1 1 30 92 4 193
2018 Not a person with a disability 57 13 5 2 0 1 22 91 3 2517
2017 Person with a disability 55 9 2 2 1 2 29 92 4 231
2017 Not a person with a disability 59 12 5 2 1 1 20 91 4 3068

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 58 20 5 4 3 0 10 87 8 195
2018 Not a person with a disability 63 19 8 3 2 1 5 87 4 2525
2017 Person with a disability 62 14 9 2 1 2 9 86 3 230
2017 Not a person with a disability 63 19 8 2 1 1 6 88 4 3050

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 15 10 5 6 1 6 78 11 196
2018 Not a person with a disability 67 16 7 3 3 1 3 87 6 2533
2017 Person with a disability 49 22 10 8 8 0 2 73 17 230
2017 Not a person with a disability 62 18 8 4 3 1 3 84 8 3071

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 30 19 7 4 0 3 69 11 195
2018 Not a person with a disability 54 26 12 4 2 0 3 82 6 2531
2017 Person with a disability 34 30 21 6 4 0 4 67 11 230
2017 Not a person with a disability 55 25 11 3 2 0 2 83 5 3066

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 27 40 14 8 1 1 38 22 198
2018 Not a person with a disability 14 32 36 13 5 0 0 46 18 2541
2017 Person with a disability 9 16 38 22 14 0 0 25 36 230
2017 Not a person with a disability 11 29 39 15 6 1 0 40 21 3075

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 22 39 17 9 1 0 26 35 193
2018 Not a person with a disability 8 19 38 23 11 0 0 35 28 2514
2017 Person with a disability 20 28 33 14 5 0 0 19 47 231
2017 Not a person with a disability 8 21 38 22 10 0 0 33 29 3066
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 26 15 15 10 2 1 32 68 198
2018 Not a person with a disability 30 27 20 11 10 2 1 30 70 2549
2017 Person with a disability 31 19 20 12 11 6 3 33 67 230
2017 Not a person with a disability 30 25 19 11 9 4 2 32 68 3074

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 131
2018 Not a person with a disability 19 1735
2017 Person with a disability 23 140
2017 Not a person with a disability 18 1968

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 131
2018 Not a person with a disability 34 1735
2017 Person with a disability 30 140
2017 Not a person with a disability 33 1968

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 22 131
2018 Not a person with a disability 17 1735
2017 Person with a disability 17 140
2017 Not a person with a disability 15 1968

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 45 131
2018 Not a person with a disability 53 1735
2017 Person with a disability 49 140
2017 Not a person with a disability 53 1968

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 4 131
2018 Not a person with a disability 5 1735
2017 Person with a disability 6 140
2017 Not a person with a disability 6 1968

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 131
2018 Not a person with a disability 27 1735

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 40 131
2018 Not a person with a disability 34 1735
2017 Person with a disability 40 140
2017 Not a person with a disability 38 1968

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 5 28 12 16 7 32 123
2018 Not a person with a disability 4 40 20 11 5 20 1663
2017 Person with a disability 6 36 20 14 2 22 140
2017 Not a person with a disability 5 46 19 11 4 14 1942

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 22 78 130
2018 Not a person with a disability 32 68 1726

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 11 17 11 21 1 6 47 34 198
2018 Not a person with a disability 37 17 15 12 12 1 5 58 26 2535

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 16 20 14 30 4 7 28 49 131
2018 Not a person with a disability 9 19 20 18 25 2 7 31 47 1728
2017 Person with a disability 4 16 19 15 37 1 8 23 57 139
2017 Not a person with a disability 9 18 18 19 24 2 10 31 48 1979

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 5 7 13 18 52 3 2 13 74 131
2018 Not a person with a disability 4 12 15 20 42 2 3 18 66 1725
2017 Person with a disability 2 8 16 13 54 1 6 11 72 140
2017 Not a person with a disability 4 11 12 18 49 2 5 15 72 1980
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