2018 Public Service Employee Survey Results by Theme for Shared Services Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 39 12 8 9 0 0 70 18 453
2018 AS-01 37 40 9 6 7 0 0 77 14 108
2018 AS-02 27 36 17 7 12 0 0 64 19 140
2018 AS-03 42 32 13 11 3 0 0 74 13 38
2018 AS-04 23 45 7 13 13 0 0 68 25 71
2018 AS-05 36 45 7 5 7 0 0 82 11 44
2018 AS-06 32 42 11 5 11 0 0 74 16 19
2018 AS-07 38 38 6 13 6 0 0 75 19 16
2017 AS 31 43 11 8 6 0 0 75 14 517
2017 AS-01 35 39 13 7 6 0 0 74 13 139
2017 AS-02 32 38 14 8 8 0 0 70 16 167
2017 AS-03 38 43 13 3 2 0 0 82 5 60
2017 AS-04 25 52 4 12 4 0 4 80 17 56
2017 AS-05 26 48 12 10 4 0 0 74 14 50
2017 AS-06 23 64 5 4 5 0 0 87 8 22
2017 AS-07 31 54 8 8 0 0 0 85 8 13
2014 AS 23 40 18 11 7 0 0 63 19 642
2014 AS-01 28 37 16 12 7 0 0 65 19 172
2014 AS-02 19 39 24 9 10 0 0 57 19 205
2014 AS-03 17 45 21 12 3 1 0 64 15 75
2014 AS-04 23 45 16 9 6 0 0 68 16 75
2014 AS-05 25 44 8 12 9 1 0 70 22 64
2014 AS-06 24 42 14 17 3 0 0 66 20 29
2014 AS-07 37 38 6 13 6 0 0 75 19 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 30 34 11 12 12 0 0 65 24 453
2018 AS-01 40 26 13 9 11 0 0 66 21 107
2018 AS-02 27 39 9 13 11 1 0 66 24 141
2018 AS-03 27 38 16 11 8 0 0 65 19 37
2018 AS-04 18 38 11 18 14 0 0 56 32 71
2018 AS-05 36 41 9 5 9 0 0 77 14 44
2018 AS-06 53 16 11 11 11 0 0 68 21 19
2018 AS-07 25 44 13 0 19 0 0 69 19 16
2017 AS 32 34 13 11 8 1 0 67 19 519
2017 AS-01 40 31 12 11 5 1 0 71 17 139
2017 AS-02 31 34 11 13 10 1 0 66 23 167
2017 AS-03 40 32 17 12 0 0 0 72 12 60
2017 AS-04 22 41 12 11 10 2 2 66 22 57
2017 AS-05 24 46 14 8 8 0 0 70 16 50
2017 AS-06 27 35 9 17 9 0 4 64 27 23
2017 AS-07 46 23 23 0 8 0 0 70 8 13

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 46 33 12 4 4 0 0 79 9 451
2018 AS-01 50 30 11 3 6 0 0 80 8 107
2018 AS-02 44 30 17 4 5 0 0 74 9 141
2018 AS-03 53 31 11 3 0 3 0 86 3 36
2018 AS-04 38 38 7 10 7 0 0 76 17 71
2018 AS-05 51 30 14 5 0 0 0 81 5 43
2018 AS-06 53 37 5 5 0 0 0 89 5 19
2018 AS-07 44 38 19 0 0 0 0 81 0 16
2017 AS 49 34 12 4 1 0 0 83 5 518
2017 AS-01 55 32 11 3 0 0 0 86 3 138
2017 AS-02 50 28 14 7 1 0 0 79 8 167
2017 AS-03 52 37 10 2 0 0 0 88 2 60
2017 AS-04 41 42 9 4 2 2 2 85 5 57
2017 AS-05 44 36 10 4 6 0 0 80 10 50
2017 AS-06 39 57 4 0 0 0 0 96 0 23
2017 AS-07 54 23 15 8 0 0 0 77 8 13
2014 AS 56 29 9 3 3 0 0 85 6 642
2014 AS-01 59 27 8 3 2 0 0 87 5 172
2014 AS-02 58 26 10 2 3 0 0 84 6 205
2014 AS-03 51 24 16 5 4 0 0 75 9 75
2014 AS-04 56 31 9 1 3 0 0 87 4 75
2014 AS-05 53 33 5 2 8 0 0 86 9 64
2014 AS-06 51 45 0 3 0 0 0 97 3 29
2014 AS-07 62 31 6 0 0 0 0 94 0 16

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 36 36 14 7 7 0 0 72 14 451
2018 AS-01 46 29 14 6 5 0 0 75 10 106
2018 AS-02 34 35 14 10 7 0 0 69 17 140
2018 AS-03 38 41 11 5 5 0 0 78 11 37
2018 AS-04 30 35 18 7 10 0 0 65 17 71
2018 AS-05 34 45 9 7 5 0 0 80 11 44
2018 AS-06 42 37 16 0 5 0 0 79 5 19
2018 AS-07 19 63 13 0 6 0 0 81 6 16
2017 AS 40 35 12 8 5 0 0 75 13 518
2017 AS-01 49 30 12 4 5 0 0 79 10 138
2017 AS-02 36 35 12 10 6 0 0 71 16 167
2017 AS-03 45 32 13 8 2 0 0 77 10 60
2017 AS-04 30 42 18 3 5 0 2 73 9 57
2017 AS-05 32 38 10 15 6 0 0 70 21 50
2017 AS-06 40 52 4 0 4 0 0 91 4 23
2017 AS-07 62 23 0 15 0 0 0 85 15 13
2014 AS 35 37 15 7 6 0 0 72 14 641
2014 AS-01 43 30 15 6 6 0 0 73 13 171
2014 AS-02 30 40 15 5 9 1 0 71 14 205
2014 AS-03 32 36 16 11 4 1 0 69 15 75
2014 AS-04 35 41 9 9 5 0 0 76 14 75
2014 AS-05 34 36 12 11 6 0 0 70 17 64
2014 AS-06 35 41 14 10 0 0 0 76 10 29
2014 AS-07 25 50 19 6 0 0 0 75 6 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 23 22 11 14 2 0 52 26 454
2018 AS-01 40 20 21 6 11 2 0 61 17 108
2018 AS-02 25 29 20 11 15 1 0 54 26 143
2018 AS-03 30 24 24 11 11 0 0 54 22 37
2018 AS-04 11 27 27 13 16 6 0 41 30 70
2018 AS-05 33 16 16 26 7 2 0 50 33 43
2018 AS-06 21 26 11 21 21 0 0 47 42 19
2018 AS-07 19 19 31 6 25 0 0 38 31 16
2017 AS 25 28 21 13 12 1 0 54 25 517
2017 AS-01 31 26 25 9 7 2 0 59 16 138
2017 AS-02 28 25 16 16 15 1 0 53 31 167
2017 AS-03 22 38 15 12 13 0 0 60 25 60
2017 AS-04 18 28 23 16 12 2 2 47 29 57
2017 AS-05 14 31 24 16 14 0 0 46 30 50
2017 AS-06 22 36 23 5 9 4 0 61 15 22
2017 AS-07 54 8 15 16 8 0 0 62 23 13
2014 AS 17 29 21 15 16 1 1 47 31 642
2014 AS-01 24 31 23 13 9 0 1 56 21 172
2014 AS-02 15 25 23 16 19 1 1 41 36 205
2014 AS-03 15 29 23 16 17 0 0 44 33 75
2014 AS-04 15 31 19 13 20 3 0 47 34 75
2014 AS-05 16 34 16 17 15 1 0 51 33 64
2014 AS-06 7 35 17 24 17 0 0 42 41 29
2014 AS-07 13 50 13 6 18 0 0 63 24 16

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 26 21 13 13 1 0 53 26 454
2018 AS-01 37 24 18 11 10 0 0 61 21 108
2018 AS-02 25 30 17 14 13 1 1 56 27 143
2018 AS-03 24 32 16 16 11 0 0 57 27 37
2018 AS-04 13 27 29 13 16 3 0 41 29 70
2018 AS-05 35 16 28 14 7 0 0 51 21 43
2018 AS-06 21 32 11 26 11 0 0 53 37 19
2018 AS-07 19 25 25 6 25 0 0 44 31 16
2017 AS 26 32 18 13 10 1 0 58 23 514
2017 AS-01 32 30 20 10 7 1 0 63 17 137
2017 AS-02 28 28 17 15 12 0 0 56 27 164
2017 AS-03 23 40 12 18 7 0 0 64 25 60
2017 AS-04 14 37 19 17 9 2 2 53 27 57
2017 AS-05 20 38 18 12 12 0 0 58 24 50
2017 AS-06 13 47 22 0 13 4 0 63 14 23
2017 AS-07 54 16 15 8 8 0 0 70 16 13
2014 AS 19 32 20 16 13 0 0 51 29 641
2014 AS-01 26 35 17 13 8 0 1 61 21 172
2014 AS-02 16 29 24 14 16 0 1 46 30 204
2014 AS-03 15 33 20 16 16 0 0 48 32 75
2014 AS-04 15 31 16 19 17 3 0 47 37 75
2014 AS-05 24 32 16 13 14 1 0 57 27 64
2014 AS-06 10 28 21 35 6 0 0 38 41 29
2014 AS-07 19 44 19 6 13 0 0 63 18 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 19 21 15 18 3 0 45 33 454
2018 AS-01 32 18 19 17 11 4 0 52 29 108
2018 AS-02 23 17 25 13 19 3 0 41 33 143
2018 AS-03 24 19 24 8 24 0 0 43 32 37
2018 AS-04 11 26 24 16 20 3 0 38 37 70
2018 AS-05 26 28 19 16 9 2 0 55 26 43
2018 AS-06 32 16 11 11 26 5 0 50 39 19
2018 AS-07 25 13 13 31 19 0 0 38 50 16
2017 AS 25 20 21 13 15 5 1 48 30 518
2017 AS-01 32 17 20 14 10 4 1 53 26 138
2017 AS-02 26 16 23 10 20 5 0 44 31 167
2017 AS-03 28 27 17 13 10 3 2 58 24 60
2017 AS-04 16 24 25 11 16 7 2 44 29 57
2017 AS-05 10 30 20 22 14 4 0 42 38 50
2017 AS-06 13 27 25 13 18 4 0 42 32 23
2017 AS-07 47 7 23 7 8 8 0 59 16 13
2014 AS 18 19 22 14 20 6 1 40 37 641
2014 AS-01 27 20 19 17 13 2 2 49 31 172
2014 AS-02 14 16 24 13 24 8 1 33 40 204
2014 AS-03 12 20 28 12 21 7 0 34 36 75
2014 AS-04 17 21 19 9 25 8 0 42 38 75
2014 AS-05 14 25 16 17 20 8 0 42 41 64
2014 AS-06 14 24 17 24 17 3 0 40 43 29
2014 AS-07 25 19 25 6 18 6 0 47 26 16
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 27 12 7 9 2 1 72 16 453
2018 AS-01 54 22 8 7 8 2 0 77 14 106
2018 AS-02 37 29 17 7 8 1 1 68 15 143
2018 AS-03 37 37 8 11 5 0 3 76 16 38
2018 AS-04 31 39 13 4 9 3 1 73 13 70
2018 AS-05 59 18 9 2 9 2 0 79 12 44
2018 AS-06 63 11 5 16 5 0 0 74 21 19
2018 AS-07 47 13 20 7 13 0 0 60 20 15
2017 AS 45 30 12 5 6 1 1 77 11 519
2017 AS-01 52 25 11 4 6 1 2 79 10 139
2017 AS-02 42 35 11 5 7 1 1 77 12 167
2017 AS-03 45 28 20 2 2 3 0 76 3 60
2017 AS-04 42 37 7 9 4 0 2 80 12 57
2017 AS-05 47 30 12 4 8 0 0 76 12 50
2017 AS-06 35 31 13 4 9 4 4 71 14 23
2017 AS-07 62 16 7 15 0 0 0 78 15 13
2014 AS 41 30 14 6 7 2 1 73 13 642
2014 AS-01 49 28 11 6 4 2 1 79 10 172
2014 AS-02 35 28 17 6 11 2 1 65 17 205
2014 AS-03 35 32 20 7 1 5 0 70 8 75
2014 AS-04 36 36 11 9 8 0 0 72 17 75
2014 AS-05 49 28 11 2 7 1 2 80 9 64
2014 AS-06 38 38 14 0 10 0 0 76 10 29
2014 AS-07 50 31 0 6 12 0 0 82 18 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 43 28 13 7 8 1 0 71 16 454
2018 AS-01 53 21 12 3 11 0 0 74 14 107
2018 AS-02 34 38 10 8 7 2 1 73 16 143
2018 AS-03 45 24 11 16 3 0 3 70 19 38
2018 AS-04 39 29 21 4 6 1 0 68 10 70
2018 AS-05 57 20 7 5 11 0 0 77 16 44
2018 AS-06 63 21 0 11 5 0 0 84 16 19
2018 AS-07 40 20 20 13 7 0 0 60 20 15
2017 AS 45 31 11 7 5 0 1 77 12 519
2017 AS-01 52 24 11 5 4 1 2 78 10 139
2017 AS-02 42 33 11 8 6 0 0 75 14 167
2017 AS-03 38 40 12 6 3 0 0 78 10 60
2017 AS-04 47 31 6 5 9 0 2 80 14 57
2017 AS-05 52 29 8 8 2 0 0 82 10 50
2017 AS-06 39 40 9 4 4 0 4 82 9 23
2017 AS-07 62 8 15 15 0 0 0 70 15 13
2014 AS 38 35 10 8 8 1 0 74 16 641
2014 AS-01 46 34 6 8 4 2 0 81 12 172
2014 AS-02 34 38 9 8 9 0 1 74 17 204
2014 AS-03 33 27 20 8 9 1 1 62 18 75
2014 AS-04 36 40 7 9 8 0 0 76 17 75
2014 AS-05 47 25 10 6 11 1 0 73 17 64
2014 AS-06 28 42 14 7 10 0 0 69 17 29
2014 AS-07 44 31 0 13 12 0 0 76 24 16

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 23 11 7 10 0 0 72 17 453
2018 AS-01 56 20 8 4 12 0 0 76 16 107
2018 AS-02 43 29 12 8 8 1 0 72 16 143
2018 AS-03 50 18 16 11 5 0 0 68 16 38
2018 AS-04 40 30 11 6 11 1 0 71 17 70
2018 AS-05 57 20 5 7 9 0 2 79 16 44
2018 AS-06 68 5 11 5 11 0 0 74 16 19
2018 AS-07 47 20 20 7 7 0 0 67 13 15
2017 AS 56 23 9 6 5 1 0 80 11 517
2017 AS-01 63 21 6 6 1 1 0 86 8 139
2017 AS-02 53 25 10 4 7 1 0 79 11 166
2017 AS-03 58 22 12 6 2 0 0 80 8 60
2017 AS-04 54 23 7 10 4 0 2 79 14 57
2017 AS-05 49 30 8 6 8 0 0 78 14 50
2017 AS-06 55 23 4 0 13 0 4 81 14 22
2017 AS-07 78 0 7 15 0 0 0 78 15 13
2014 AS 49 28 10 7 6 1 0 77 12 642
2014 AS-01 54 28 9 6 4 0 0 82 10 172
2014 AS-02 46 26 12 8 7 1 0 73 15 205
2014 AS-03 43 32 16 4 5 0 0 75 9 75
2014 AS-04 47 32 10 7 4 0 0 79 11 75
2014 AS-05 53 24 8 6 7 1 0 78 14 64
2014 AS-06 49 31 7 3 10 0 0 80 13 29
2014 AS-07 50 25 0 19 6 0 0 76 24 16

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 26 27 22 8 9 8 0 57 19 457
2018 AS-01 31 24 19 8 6 10 0 62 16 108
2018 AS-02 22 29 27 6 5 10 0 58 13 143
2018 AS-03 29 34 13 11 8 5 0 67 19 38
2018 AS-04 14 23 25 13 17 8 0 40 32 71
2018 AS-05 34 34 23 2 7 0 0 68 9 44
2018 AS-06 26 32 16 11 5 11 0 65 18 19
2018 AS-07 25 25 25 6 19 0 0 50 25 16
2017 AS 29 31 17 9 7 8 0 64 17 519
2017 AS-01 39 26 15 10 3 7 0 70 14 139
2017 AS-02 26 31 18 9 7 8 0 63 17 167
2017 AS-03 23 38 20 3 3 12 0 69 8 60
2017 AS-04 29 29 16 12 11 2 2 60 24 57
2017 AS-05 24 32 20 8 6 10 0 62 16 50
2017 AS-06 22 35 13 13 12 4 0 59 27 23
2017 AS-07 38 31 8 7 16 0 0 70 23 13
2014 AS 23 33 20 7 7 11 0 62 16 642
2014 AS-01 28 33 16 6 5 10 1 69 12 172
2014 AS-02 20 28 23 8 9 11 0 54 20 205
2014 AS-03 21 21 23 3 7 25 0 57 13 75
2014 AS-04 16 41 20 8 9 5 0 60 18 75
2014 AS-05 27 42 19 6 3 3 0 71 9 64
2014 AS-06 21 42 10 3 14 10 0 69 19 29
2014 AS-07 19 50 13 6 6 6 0 74 13 16

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 28 19 13 13 5 0 53 27 456
2018 AS-01 28 27 21 10 8 6 0 58 20 108
2018 AS-02 20 31 17 15 10 6 1 55 26 143
2018 AS-03 29 29 16 8 16 3 0 59 24 38
2018 AS-04 10 18 23 13 30 7 0 30 45 71
2018 AS-05 20 45 14 14 5 2 0 67 19 44
2018 AS-06 26 42 16 11 5 0 0 68 16 19
2018 AS-07 27 20 20 13 20 0 0 47 33 15
2017 AS 24 32 17 15 8 2 0 58 24 518
2017 AS-01 35 29 17 12 5 1 0 65 18 139
2017 AS-02 25 31 15 16 10 4 0 58 27 167
2017 AS-03 18 35 27 10 5 5 0 56 16 60
2017 AS-04 14 44 17 9 14 0 2 59 23 57
2017 AS-05 16 33 14 24 10 2 0 50 35 50
2017 AS-06 18 27 14 31 9 0 0 45 41 22
2017 AS-07 31 39 0 23 8 0 0 70 30 13
2014 AS 20 29 21 14 11 4 0 52 26 641
2014 AS-01 29 30 19 11 7 4 1 61 19 172
2014 AS-02 16 23 26 14 15 4 0 42 31 205
2014 AS-03 16 33 19 15 9 8 0 54 26 75
2014 AS-04 15 32 24 13 13 3 0 48 27 75
2014 AS-05 26 36 14 16 6 1 0 63 22 63
2014 AS-06 10 31 21 24 10 3 0 43 35 29
2014 AS-07 13 44 13 19 6 6 0 60 26 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 25 24 16 15 5 0 43 32 456
2018 AS-01 24 25 26 9 9 6 0 52 20 108
2018 AS-02 13 25 20 18 15 8 0 42 36 143
2018 AS-03 16 26 21 18 11 8 0 46 31 38
2018 AS-04 4 18 31 18 25 3 0 23 45 71
2018 AS-05 18 27 34 11 7 2 0 47 19 44
2018 AS-06 11 37 16 21 11 5 0 50 33 19
2018 AS-07 19 31 13 19 19 0 0 50 38 16
2017 AS 17 29 22 16 10 6 0 49 28 518
2017 AS-01 28 27 19 12 7 6 0 59 21 139
2017 AS-02 17 28 18 18 12 7 0 49 32 166
2017 AS-03 15 22 34 17 5 8 0 40 24 60
2017 AS-04 9 29 35 11 12 2 2 40 24 57
2017 AS-05 6 42 12 20 14 6 0 51 37 50
2017 AS-06 4 39 18 22 17 0 0 43 39 23
2017 AS-07 15 31 23 23 8 0 0 46 31 13
2014 AS 14 26 22 17 13 8 0 43 33 641
2014 AS-01 22 29 18 12 11 9 1 55 25 172
2014 AS-02 13 20 25 20 14 7 0 35 37 204
2014 AS-03 9 23 20 17 17 13 0 37 40 75
2014 AS-04 5 31 27 16 13 8 0 39 32 75
2014 AS-05 17 31 19 19 11 3 0 50 30 64
2014 AS-06 3 28 31 17 14 7 0 34 33 29
2014 AS-07 13 44 6 19 12 6 0 60 33 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 16 27 17 20 16 4 0 45 37 454
2018 AS-01 26 26 15 18 13 2 0 53 31 107
2018 AS-02 15 27 22 15 15 6 0 44 32 143
2018 AS-03 16 11 26 24 16 8 0 29 43 38
2018 AS-04 10 21 20 23 21 6 0 33 46 71
2018 AS-05 12 47 7 23 7 5 0 61 32 43
2018 AS-06 11 37 11 26 16 0 0 47 42 19
2018 AS-07 19 25 6 38 13 0 0 44 50 16
2017 AS 19 27 17 17 15 4 0 48 34 519
2017 AS-01 29 27 17 12 12 3 0 57 25 139
2017 AS-02 17 31 16 15 16 5 0 51 33 167
2017 AS-03 17 17 25 22 12 8 0 36 36 60
2017 AS-04 16 28 12 21 21 0 2 45 43 57
2017 AS-05 12 20 18 30 16 4 0 33 48 50
2017 AS-06 4 48 8 18 21 0 0 53 39 23
2017 AS-07 31 16 22 16 16 0 0 46 31 13
2014 AS 15 24 20 20 17 3 0 41 38 641
2014 AS-01 22 27 16 18 12 4 1 51 31 171
2014 AS-02 15 21 22 18 22 1 1 36 41 205
2014 AS-03 9 22 27 19 16 7 0 34 37 75
2014 AS-04 11 23 23 21 17 5 0 35 41 75
2014 AS-05 16 31 11 24 17 1 0 47 41 64
2014 AS-06 3 31 14 28 17 7 0 37 48 29
2014 AS-07 13 25 31 6 24 0 0 38 31 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 32 14 11 11 0 0 64 22 453
2018 AS-01 40 27 10 9 11 1 1 69 21 107
2018 AS-02 32 31 12 14 10 1 0 64 24 141
2018 AS-03 34 34 21 3 8 0 0 68 11 38
2018 AS-04 24 32 18 11 13 0 1 57 24 71
2018 AS-05 30 45 14 9 2 0 0 75 11 44
2018 AS-06 42 26 16 5 11 0 0 68 16 19
2018 AS-07 25 44 13 6 13 0 0 69 19 16
2017 AS 31 36 13 11 8 0 1 68 19 518
2017 AS-01 40 29 18 5 8 1 0 69 13 138
2017 AS-02 32 35 10 13 10 0 1 67 23 167
2017 AS-03 37 43 10 6 3 0 0 80 10 60
2017 AS-04 19 41 14 11 12 0 3 62 24 57
2017 AS-05 20 49 8 18 4 0 0 69 23 50
2017 AS-06 27 35 13 16 4 0 4 65 22 23
2017 AS-07 38 23 22 16 0 0 0 62 16 13
2014 AS 27 34 16 12 11 0 0 61 23 642
2014 AS-01 34 31 14 13 8 0 0 65 21 172
2014 AS-02 24 31 19 12 12 1 0 56 25 205
2014 AS-03 20 40 16 12 12 0 0 60 24 75
2014 AS-04 27 35 12 10 16 0 0 61 27 75
2014 AS-05 32 38 8 8 11 1 2 73 19 64
2014 AS-06 14 49 17 10 10 0 0 62 20 29
2014 AS-07 31 25 13 31 0 0 0 57 31 16

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 32 13 13 11 1 0 62 25 455
2018 AS-01 37 27 12 14 10 0 0 64 24 108
2018 AS-02 27 36 11 14 11 1 0 64 26 142
2018 AS-03 21 53 13 5 8 0 0 74 13 38
2018 AS-04 23 25 20 20 13 0 0 48 32 71
2018 AS-05 34 30 18 11 7 0 0 64 18 44
2018 AS-06 53 16 0 5 26 0 0 68 32 19
2018 AS-07 19 31 31 6 13 0 0 50 19 16
2017 AS 29 37 15 12 7 0 0 66 19 518
2017 AS-01 35 39 15 7 4 0 1 74 11 139
2017 AS-02 28 36 18 10 8 0 0 64 18 166
2017 AS-03 34 35 15 11 5 0 0 68 17 60
2017 AS-04 21 42 13 14 9 0 2 64 24 57
2017 AS-05 20 44 6 22 8 0 0 64 30 50
2017 AS-06 9 39 22 21 9 0 0 48 30 23
2017 AS-07 62 0 7 23 8 0 0 62 31 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 18 21 15 12 13 4 42 33 456
2018 AS-01 25 10 15 12 15 21 1 46 35 107
2018 AS-02 11 19 22 17 12 15 4 37 36 144
2018 AS-03 18 18 16 16 18 11 3 42 39 38
2018 AS-04 11 19 31 14 10 10 4 35 28 70
2018 AS-05 16 18 23 16 7 7 14 43 29 44
2018 AS-06 32 26 16 16 0 11 0 65 18 19
2018 AS-07 19 44 19 0 19 0 0 63 19 16
2017 AS 18 18 20 15 12 16 3 44 32 519
2017 AS-01 24 15 19 17 9 15 2 47 30 139
2017 AS-02 14 21 20 10 15 18 2 44 31 167
2017 AS-03 18 17 22 21 3 15 3 43 30 60
2017 AS-04 9 18 25 16 17 12 3 32 39 57
2017 AS-05 16 23 18 14 13 14 2 47 32 50
2017 AS-06 18 22 18 13 0 30 0 56 19 23
2017 AS-07 47 0 15 23 8 0 7 51 34 13
2014 AS 11 19 20 17 16 14 2 36 40 641
2014 AS-01 18 20 18 11 13 16 3 48 30 172
2014 AS-02 9 15 20 19 19 16 2 30 46 205
2014 AS-03 3 20 23 13 17 21 3 30 40 75
2014 AS-04 8 19 17 20 23 11 3 31 49 75
2014 AS-05 19 17 14 22 17 8 2 40 44 63
2014 AS-06 0 28 35 24 7 3 3 30 33 29
2014 AS-07 13 19 25 25 6 6 6 36 35 16

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 30 15 6 8 1 1 71 14 452
2018 AS-01 48 27 11 6 7 0 1 76 12 106
2018 AS-02 34 34 17 6 8 1 0 70 13 143
2018 AS-03 39 34 18 5 3 0 0 74 8 38
2018 AS-04 34 30 17 6 10 1 1 66 16 70
2018 AS-05 50 27 9 0 11 0 2 79 12 44
2018 AS-06 58 21 0 16 5 0 0 79 21 19
2018 AS-07 40 13 27 7 13 0 0 53 20 15
2017 AS 44 31 12 5 6 0 1 77 11 519
2017 AS-01 49 29 13 2 5 1 1 80 7 139
2017 AS-02 43 30 14 6 7 0 0 73 13 167
2017 AS-03 45 32 15 7 2 0 0 77 8 60
2017 AS-04 44 35 5 7 7 0 2 80 15 57
2017 AS-05 46 30 9 6 8 0 0 76 15 50
2017 AS-06 30 44 9 4 4 0 8 81 10 23
2017 AS-07 62 23 7 8 0 0 0 85 8 13
2014 AS 36 35 12 9 8 0 0 71 17 642
2014 AS-01 43 29 12 12 5 0 0 72 16 172
2014 AS-02 31 38 12 10 8 1 1 70 18 205
2014 AS-03 29 32 17 8 13 0 0 62 21 75
2014 AS-04 36 43 7 5 9 0 0 79 14 75
2014 AS-05 44 31 14 3 6 1 0 76 9 64
2014 AS-06 28 42 10 6 10 0 3 72 17 29
2014 AS-07 44 31 0 19 6 0 0 76 24 16

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 24 18 4 13 5 8 60 20 100
2018 AS-04 19 22 19 4 22 11 4 48 30 27
2018 AS-05 48 15 15 4 4 4 11 74 9 27
2018 AS-06 35 29 18 0 6 6 6 73 7 17
2018 AS-07 13 33 20 13 7 0 13 54 23 15
2017 AS 29 34 16 8 3 4 6 69 13 95
2017 AS-04 15 44 14 14 5 0 9 65 20 22
2017 AS-05 33 27 17 3 3 6 10 72 8 30
2017 AS-06 23 41 12 18 0 6 0 68 19 17
2017 AS-07 59 25 16 0 0 0 0 84 0 12
2014 AS 23 31 20 9 9 1 6 58 20 118
2014 AS-03 18 27 27 18 0 0 9 50 20 11
2014 AS-04 23 19 26 16 13 0 3 43 30 31
2014 AS-05 34 33 10 3 13 0 6 72 18 31
2014 AS-06 10 43 24 9 5 0 10 58 15 21
2014 AS-07 22 43 7 7 14 0 7 70 22 14

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 36 12 17 12 0 1 59 29 453
2018 AS-01 23 33 10 17 15 1 1 57 32 107
2018 AS-02 20 39 13 15 11 0 1 60 26 142
2018 AS-03 32 29 5 24 11 0 0 61 34 38
2018 AS-04 14 34 18 20 14 0 0 48 34 71
2018 AS-05 27 34 11 18 5 0 5 64 24 44
2018 AS-06 37 32 11 11 11 0 0 68 21 19
2018 AS-07 13 69 13 0 6 0 0 81 6 16
2017 AS 29 39 14 10 7 0 1 68 17 519
2017 AS-01 30 33 20 10 6 0 1 64 16 139
2017 AS-02 27 43 10 7 13 0 0 70 20 167
2017 AS-03 27 41 17 14 2 0 0 68 15 60
2017 AS-04 23 39 18 16 4 0 2 62 20 57
2017 AS-05 40 30 12 10 2 2 4 74 13 50
2017 AS-06 26 53 8 9 4 0 0 78 13 23
2017 AS-07 46 31 15 8 0 0 0 78 8 13
2014 AS 25 31 15 16 11 0 1 57 28 642
2014 AS-01 28 29 15 18 8 0 2 58 27 172
2014 AS-02 22 33 14 18 12 0 1 56 30 205
2014 AS-03 19 33 16 11 19 3 0 53 30 75
2014 AS-04 24 25 15 19 17 0 0 49 36 75
2014 AS-05 36 24 16 15 9 0 0 60 24 64
2014 AS-06 24 55 10 0 10 0 0 79 10 29
2014 AS-07 19 37 13 25 0 0 6 60 27 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 35 13 10 9 0 0 69 18 455
2018 AS-01 36 29 16 11 8 0 0 65 19 108
2018 AS-02 30 35 15 11 9 0 0 65 20 142
2018 AS-03 32 50 3 8 8 0 0 82 16 38
2018 AS-04 27 42 11 8 11 0 0 69 20 71
2018 AS-05 36 36 14 11 2 0 0 73 14 44
2018 AS-06 68 16 5 5 5 0 0 84 11 19
2018 AS-07 56 31 6 0 6 0 0 88 6 16
2017 AS 36 39 11 9 5 0 0 75 14 519
2017 AS-01 34 42 14 6 4 0 0 75 11 139
2017 AS-02 33 34 13 12 7 1 0 68 19 167
2017 AS-03 45 34 13 5 3 0 0 79 8 60
2017 AS-04 32 47 7 7 5 0 2 80 13 57
2017 AS-05 34 40 10 12 4 0 0 74 16 50
2017 AS-06 48 43 4 4 0 0 0 91 4 23
2017 AS-07 61 39 0 0 0 0 0 100 0 13
2014 AS 31 33 17 11 7 0 0 65 18 642
2014 AS-01 31 29 18 12 9 1 0 61 20 172
2014 AS-02 29 31 17 12 10 0 0 60 22 205
2014 AS-03 35 29 22 8 5 0 0 64 13 75
2014 AS-04 33 40 13 7 6 0 0 73 13 75
2014 AS-05 29 40 16 12 3 0 0 69 16 64
2014 AS-06 42 35 10 10 0 0 3 79 11 29
2014 AS-07 31 57 0 6 6 0 0 87 13 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 40 35 11 6 7 0 0 75 14 448
2018 AS-01 40 29 10 10 10 0 0 69 21 105
2018 AS-02 34 37 13 8 9 0 0 70 17 142
2018 AS-03 38 49 8 3 3 0 0 86 5 37
2018 AS-04 36 41 13 4 6 0 0 77 10 69
2018 AS-05 47 33 14 2 5 0 0 79 7 43
2018 AS-06 74 16 5 0 5 0 0 89 5 19
2018 AS-07 56 38 6 0 0 0 0 94 0 16
2017 AS 45 33 12 6 4 0 0 78 10 515
2017 AS-01 46 31 15 4 4 0 0 77 8 137
2017 AS-02 41 35 9 8 7 1 0 76 15 167
2017 AS-03 50 30 12 5 3 0 0 80 8 60
2017 AS-04 41 34 16 5 2 0 2 76 8 56
2017 AS-05 42 34 14 6 4 0 0 76 10 50
2017 AS-06 68 27 0 5 0 0 0 95 5 22
2017 AS-07 69 31 0 0 0 0 0 100 0 13
2014 AS 36 36 11 10 7 0 0 72 16 641
2014 AS-01 33 35 13 9 9 1 0 68 18 172
2014 AS-02 33 34 14 12 6 0 0 68 18 204
2014 AS-03 44 32 9 9 5 0 0 76 15 75
2014 AS-04 36 37 11 9 6 0 0 73 16 75
2014 AS-05 38 43 6 6 6 0 0 81 12 64
2014 AS-06 42 38 3 10 3 0 3 83 14 29
2014 AS-07 50 38 0 6 6 0 0 87 13 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 27 18 15 15 3 1 50 31 455
2018 AS-01 29 25 19 10 13 3 1 56 24 108
2018 AS-02 19 25 21 13 16 5 1 47 31 141
2018 AS-03 29 26 13 11 16 5 0 58 28 38
2018 AS-04 10 30 13 23 21 4 0 41 46 71
2018 AS-05 23 34 20 16 5 0 2 58 21 44
2018 AS-06 32 26 11 21 11 0 0 58 32 19
2018 AS-07 19 25 13 38 6 0 0 44 44 16
2017 AS 27 31 17 10 9 4 1 62 20 518
2017 AS-01 31 28 16 10 9 5 1 63 20 138
2017 AS-02 30 28 17 11 9 4 0 61 21 167
2017 AS-03 28 37 20 3 8 3 0 67 12 60
2017 AS-04 18 44 12 11 12 2 2 64 24 57
2017 AS-05 22 38 17 8 6 6 2 65 16 50
2017 AS-06 21 22 13 17 13 13 0 50 35 23
2017 AS-07 38 23 22 16 0 0 0 62 16 13
2014 AS 18 28 18 16 14 5 1 49 32 640
2014 AS-01 24 27 16 14 12 5 3 55 28 170
2014 AS-02 14 27 18 16 19 6 1 44 37 205
2014 AS-03 15 24 23 12 17 8 1 43 32 75
2014 AS-04 13 28 19 20 19 1 0 42 39 75
2014 AS-05 25 36 10 22 6 1 0 62 28 64
2014 AS-06 17 31 24 17 6 3 0 50 25 29
2014 AS-07 25 31 25 13 0 6 0 60 13 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 20 23 17 14 22 2 2 45 38 453
2018 AS-01 29 21 13 14 19 2 2 52 35 108
2018 AS-02 19 19 19 16 23 4 1 40 41 140
2018 AS-03 24 24 13 21 18 0 0 47 39 38
2018 AS-04 11 31 15 13 25 4 0 44 40 71
2018 AS-05 9 36 23 11 16 0 5 48 29 44
2018 AS-06 37 16 16 11 16 5 0 56 28 19
2018 AS-07 13 31 25 6 19 0 6 47 27 16
2017 AS 22 27 16 14 18 2 2 50 33 518
2017 AS-01 23 21 15 19 15 3 4 48 37 139
2017 AS-02 22 25 20 13 19 1 1 48 32 167
2017 AS-03 22 31 20 5 17 2 3 56 23 60
2017 AS-04 18 32 14 13 22 0 2 51 35 56
2017 AS-05 20 42 12 18 6 0 2 63 25 50
2017 AS-06 21 22 9 13 27 8 0 48 43 23
2017 AS-07 39 23 15 16 0 7 0 67 17 13
2014 AS 13 17 15 19 27 5 3 33 51 641
2014 AS-01 17 18 15 19 21 5 5 40 44 171
2014 AS-02 7 16 14 22 32 7 2 25 59 205
2014 AS-03 9 16 15 16 36 5 3 28 56 75
2014 AS-04 8 19 19 19 35 0 1 27 54 75
2014 AS-05 27 21 16 15 18 3 0 49 35 64
2014 AS-06 21 17 10 31 17 0 3 40 50 29
2014 AS-07 13 13 25 13 18 0 19 31 38 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 29 32 18 11 9 0 0 62 20 451
2018 AS-01 31 29 16 14 7 2 1 62 22 107
2018 AS-02 26 31 22 10 11 0 1 57 21 140
2018 AS-03 32 35 19 8 5 0 0 68 14 37
2018 AS-04 20 42 14 15 8 0 0 62 24 71
2018 AS-05 43 39 7 9 2 0 0 82 11 44
2018 AS-06 58 16 11 5 11 0 0 74 16 19
2018 AS-07 31 31 25 6 6 0 0 63 13 16
2017 AS 33 38 12 10 6 0 1 71 16 516
2017 AS-01 35 36 18 7 4 0 1 71 11 137
2017 AS-02 32 33 13 13 8 0 1 66 21 167
2017 AS-03 32 46 10 5 7 0 0 78 12 59
2017 AS-04 32 38 4 19 3 0 4 73 24 57
2017 AS-05 28 52 8 6 6 0 0 80 13 50
2017 AS-06 31 52 8 9 0 0 0 83 9 23
2017 AS-07 70 8 15 0 8 0 0 78 8 13
2014 AS 21 37 16 14 10 1 1 60 25 640
2014 AS-01 27 37 14 12 8 0 2 66 20 171
2014 AS-02 13 34 19 18 14 1 1 48 33 204
2014 AS-03 12 43 17 16 11 1 0 56 27 75
2014 AS-04 21 37 13 18 9 0 0 59 28 75
2014 AS-05 42 29 13 6 9 1 0 71 16 64
2014 AS-06 17 59 10 3 10 0 0 76 13 29
2014 AS-07 38 37 6 13 0 0 6 80 13 16

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 31 15 8 9 0 0 68 17 452
2018 AS-01 42 24 10 10 12 0 1 67 23 107
2018 AS-02 35 32 18 6 8 1 0 67 14 141
2018 AS-03 43 30 22 0 5 0 0 73 5 37
2018 AS-04 24 36 14 19 7 0 0 60 26 70
2018 AS-05 43 36 14 2 5 0 0 80 7 44
2018 AS-06 58 21 5 5 11 0 0 79 16 19
2018 AS-07 44 38 6 0 13 0 0 81 13 16
2017 AS 40 34 14 7 4 0 0 74 11 518
2017 AS-01 42 34 15 6 2 0 1 76 9 138
2017 AS-02 38 26 20 10 5 0 0 65 15 167
2017 AS-03 40 40 12 8 0 0 0 80 8 60
2017 AS-04 32 47 9 4 7 0 2 80 11 57
2017 AS-05 42 42 6 6 4 0 0 84 10 50
2017 AS-06 48 39 4 8 0 0 0 87 8 23
2017 AS-07 78 8 15 0 0 0 0 85 0 13
2014 AS 30 36 15 11 8 0 0 66 19 640
2014 AS-01 34 37 17 6 5 0 1 72 12 170
2014 AS-02 23 36 15 14 12 0 0 60 25 205
2014 AS-03 24 39 12 19 7 0 0 63 25 75
2014 AS-04 31 31 18 15 5 0 0 61 20 75
2014 AS-05 45 30 13 6 6 0 0 75 12 64
2014 AS-06 28 49 7 7 10 0 0 76 17 29
2014 AS-07 50 25 6 6 12 0 0 76 18 16

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 33 33 13 9 12 0 0 67 21 451
2018 AS-01 37 30 10 9 12 0 1 68 22 106
2018 AS-02 32 35 16 7 10 0 1 67 17 141
2018 AS-03 30 46 14 5 5 0 0 76 11 37
2018 AS-04 21 34 17 11 16 0 0 56 27 70
2018 AS-05 45 27 7 9 11 0 0 73 20 44
2018 AS-06 53 21 5 5 16 0 0 74 21 19
2018 AS-07 25 38 13 13 13 0 0 63 25 16
2017 AS 37 34 14 10 5 0 0 71 15 518
2017 AS-01 39 34 15 7 4 0 1 73 12 138
2017 AS-02 37 32 14 12 6 0 0 68 18 167
2017 AS-03 37 40 12 7 3 2 0 78 10 60
2017 AS-04 32 31 19 12 3 0 2 64 16 57
2017 AS-05 34 42 8 10 6 0 0 76 16 50
2017 AS-06 35 39 8 13 4 0 0 74 17 23
2017 AS-07 70 8 15 0 8 0 0 78 8 13
2014 AS 30 40 10 10 10 0 0 70 20 639
2014 AS-01 37 38 12 7 6 0 0 75 13 169
2014 AS-02 23 43 8 12 14 0 0 66 26 205
2014 AS-03 29 37 8 16 9 0 0 67 25 75
2014 AS-04 29 40 12 8 11 0 0 69 18 75
2014 AS-05 41 31 8 13 8 0 0 72 20 64
2014 AS-06 17 52 14 7 10 0 0 69 17 29
2014 AS-07 31 38 13 13 6 0 0 69 18 16

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 30 23 9 10 6 1 55 20 453
2018 AS-01 30 23 23 6 11 6 0 56 19 108
2018 AS-02 19 29 21 12 9 7 2 54 24 140
2018 AS-03 24 24 37 5 5 5 0 50 11 38
2018 AS-04 11 34 23 14 11 6 0 48 27 70
2018 AS-05 16 48 25 2 7 2 0 65 9 44
2018 AS-06 37 21 21 5 5 11 0 65 12 19
2018 AS-07 25 44 19 0 13 0 0 69 13 16
2017 AS 22 32 24 9 7 6 0 58 17 518
2017 AS-01 27 28 26 7 6 6 1 59 13 139
2017 AS-02 19 31 23 11 9 8 0 54 21 167
2017 AS-03 27 28 30 8 7 0 0 55 15 60
2017 AS-04 14 35 30 11 5 4 2 52 17 57
2017 AS-05 26 40 17 8 2 6 0 70 11 50
2017 AS-06 18 53 12 9 9 0 0 70 18 23
2017 AS-07 23 54 16 0 0 7 0 83 0 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 50 26 9 7 7 0 0 77 14 453
2018 AS-01 55 26 6 4 9 1 0 81 13 108
2018 AS-02 48 27 12 6 6 0 1 75 13 142
2018 AS-03 55 26 5 8 5 0 0 82 13 38
2018 AS-04 44 29 11 9 7 0 0 73 16 70
2018 AS-05 59 23 7 7 5 0 0 82 11 44
2018 AS-06 50 22 17 6 6 0 0 72 11 18
2018 AS-07 31 44 13 13 0 0 0 75 13 16
2017 AS 48 30 9 8 4 0 0 78 13 519
2017 AS-01 52 29 8 7 4 0 0 81 11 139
2017 AS-02 44 26 14 11 5 0 0 70 16 167
2017 AS-03 59 33 3 2 2 0 1 93 3 60
2017 AS-04 38 43 7 4 7 0 2 82 10 57
2017 AS-05 46 34 6 8 6 0 0 80 13 50
2017 AS-06 61 18 8 13 0 0 0 79 13 23
2017 AS-07 38 38 8 16 0 0 0 77 16 13
2014 AS 43 30 12 7 7 1 1 74 14 642
2014 AS-01 49 26 14 5 5 1 1 76 10 172
2014 AS-02 38 32 11 8 9 0 0 71 18 205
2014 AS-03 39 35 13 7 4 1 1 75 11 75
2014 AS-04 47 27 16 4 7 0 0 73 10 75
2014 AS-05 44 32 6 10 3 3 2 80 13 64
2014 AS-06 55 24 3 13 3 0 0 80 17 29
2014 AS-07 25 38 19 13 6 0 0 63 18 16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 39 27 18 11 4 0 1 66 15 456
2018 AS-01 53 30 7 7 1 1 1 84 8 108
2018 AS-02 38 29 22 8 2 0 1 67 10 143
2018 AS-03 50 21 21 3 3 0 3 73 5 38
2018 AS-04 32 20 21 17 8 0 1 53 26 71
2018 AS-05 32 20 14 25 7 2 0 53 33 44
2018 AS-06 16 42 32 5 5 0 0 58 11 19
2018 AS-07 13 31 13 25 19 0 0 44 44 16
2017 AS 36 36 16 6 5 0 1 72 11 518
2017 AS-01 42 40 12 4 3 0 0 82 7 138
2017 AS-02 38 34 15 5 6 0 2 73 11 167
2017 AS-03 42 38 18 0 2 0 0 80 2 60
2017 AS-04 29 35 18 10 4 0 5 67 14 57
2017 AS-05 25 26 24 15 10 0 0 51 25 50
2017 AS-06 26 30 22 13 8 0 0 57 22 23
2017 AS-07 7 55 16 15 8 0 0 62 23 13
2014 AS 42 31 14 7 5 0 1 74 11 642
2014 AS-01 53 31 9 4 2 0 1 85 6 172
2014 AS-02 43 31 15 6 3 0 1 75 10 205
2014 AS-03 36 31 17 8 8 0 0 67 16 75
2014 AS-04 45 29 9 8 5 0 3 77 14 75
2014 AS-05 28 33 26 6 6 0 0 61 13 64
2014 AS-06 21 38 31 7 3 0 0 59 10 29
2014 AS-07 31 31 6 13 12 0 6 67 26 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 AS 41 23 36 458
2018 AS-01 37 21 42 108
2018 AS-02 38 24 38 144
2018 AS-03 37 24 39 38
2018 AS-04 45 20 35 71
2018 AS-05 43 27 30 44
2018 AS-06 47 32 21 19
2018 AS-07 38 25 38 16
2017 AS 35 32 33 518
2017 AS-01 32 32 36 138
2017 AS-02 33 32 35 167
2017 AS-03 30 52 19 60
2017 AS-04 33 32 35 57
2017 AS-05 46 20 34 50
2017 AS-06 52 27 22 23
2017 AS-07 46 16 38 13
2014 AS 42 23 35 641
2014 AS-01 39 22 40 172
2014 AS-02 41 25 35 204
2014 AS-03 33 28 39 75
2014 AS-04 43 28 29 75
2014 AS-05 58 11 31 64
2014 AS-06 45 21 34 29
2014 AS-07 50 25 25 16

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 AS 10 25 55 1 4 5 186
2018 AS-01 13 35 35 0 8 10 40
2018 AS-02 4 27 53 4 7 5 55
2018 AS-03 14 14 71 0 0 0 14
2018 AS-04 13 22 63 0 0 3 32
2018 AS-05 16 26 47 0 0 11 19
2017 AS 11 29 47 2 6 5 183
2017 AS-01 2 30 40 2 16 9 45
2017 AS-02 11 32 52 0 4 2 56
2017 AS-03 17 39 21 6 11 6 18
2017 AS-04 16 10 69 0 0 5 19
2017 AS-05 13 30 43 4 0 9 23
2017 AS-06 17 40 43 0 0 0 12
2014 AS 10 21 50 5 9999 13 269
2014 AS-01 10 27 38 7 9999 18 67
2014 AS-02 5 19 52 5 9999 19 83
2014 AS-03 8 28 56 4 9999 4 25
2014 AS-04 22 13 47 9 9999 9 32
2014 AS-05 11 24 57 3 9999 5 37
2014 AS-06 15 8 69 0 9999 8 13
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 40 11 6 5 1 0 78 11 453
2018 AS-01 36 36 11 7 7 3 0 74 14 107
2018 AS-02 33 46 11 5 6 0 0 79 11 141
2018 AS-03 43 41 11 3 3 0 0 84 5 37
2018 AS-04 35 34 15 7 7 0 1 70 14 71
2018 AS-05 41 45 7 0 5 2 0 88 5 44
2018 AS-06 53 32 16 0 0 0 0 84 0 19
2018 AS-07 56 38 6 0 0 0 0 94 0 16
2017 AS 39 38 14 6 3 0 0 77 9 519
2017 AS-01 45 35 16 3 1 0 0 80 4 139
2017 AS-02 38 32 17 9 3 1 0 71 13 167
2017 AS-03 43 40 12 5 0 0 0 83 5 60
2017 AS-04 28 53 7 4 7 0 2 82 11 57
2017 AS-05 34 44 12 8 2 0 0 78 10 50
2017 AS-06 26 52 12 4 4 0 0 79 9 23
2017 AS-07 78 22 0 0 0 0 0 100 0 13
2014 AS 34 38 14 7 5 1 0 73 12 642
2014 AS-01 37 35 17 6 4 1 1 73 10 172
2014 AS-02 31 41 13 6 7 0 0 73 14 205
2014 AS-03 29 37 16 9 5 1 1 68 15 75
2014 AS-04 36 37 16 7 4 0 0 73 11 75
2014 AS-05 39 36 6 9 8 1 0 77 17 64
2014 AS-06 35 45 10 7 0 3 0 82 7 29
2014 AS-07 37 31 19 6 0 6 0 73 7 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 42 21 10 4 1 0 65 14 455
2018 AS-01 29 37 20 7 6 1 0 66 13 108
2018 AS-02 23 38 26 9 4 1 1 62 12 141
2018 AS-03 26 45 11 13 3 3 0 73 16 38
2018 AS-04 7 54 21 13 3 1 1 62 16 71
2018 AS-05 20 43 23 9 5 0 0 64 14 44
2018 AS-06 37 42 5 16 0 0 0 79 16 19
2018 AS-07 19 50 13 19 0 0 0 69 19 16
2017 AS 25 39 19 11 5 2 0 65 16 519
2017 AS-01 26 37 19 11 4 3 0 65 15 139
2017 AS-02 25 38 21 10 5 2 0 64 15 167
2017 AS-03 26 33 18 15 3 3 0 62 19 60
2017 AS-04 23 40 18 7 9 2 2 66 16 57
2017 AS-05 26 36 19 17 2 0 0 62 19 50
2017 AS-06 21 44 18 13 4 0 0 64 18 23
2017 AS-07 16 54 8 16 0 7 0 75 17 13
2014 AS 26 38 17 11 7 1 0 64 18 642
2014 AS-01 31 41 14 8 5 0 1 73 13 172
2014 AS-02 23 33 19 13 9 2 0 58 22 205
2014 AS-03 21 36 29 5 8 0 0 57 13 75
2014 AS-04 20 39 13 17 8 3 0 60 26 75
2014 AS-05 35 40 8 13 3 1 0 76 16 64
2014 AS-06 17 35 24 14 10 0 0 52 24 29
2014 AS-07 19 69 6 6 0 0 0 87 6 16

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 32 33 13 6 1 1 19 48 455
2018 AS-01 9 35 32 14 9 0 1 24 44 107
2018 AS-02 13 32 31 17 5 1 1 23 46 143
2018 AS-03 18 18 39 18 5 0 0 24 37 38
2018 AS-04 21 34 32 4 7 0 1 11 56 71
2018 AS-05 12 33 42 9 2 2 0 12 45 43
2018 AS-06 37 26 26 5 5 0 0 11 63 19
2018 AS-07 19 38 25 13 6 0 0 19 56 16
2017 AS 14 30 35 11 5 1 4 17 46 514
2017 AS-01 14 28 31 13 4 1 8 19 46 136
2017 AS-02 13 30 34 12 8 1 4 21 44 165
2017 AS-03 5 28 43 13 5 0 5 19 35 60
2017 AS-04 19 35 35 6 2 0 4 8 56 57
2017 AS-05 20 28 34 8 4 4 2 13 51 50
2017 AS-06 18 35 43 0 4 0 0 4 53 23
2017 AS-07 22 16 38 23 0 0 0 23 38 13
2014 AS 17 28 30 15 7 1 3 23 46 637
2014 AS-01 10 25 31 19 10 1 4 30 37 172
2014 AS-02 17 25 31 16 7 1 3 24 44 203
2014 AS-03 19 29 29 14 7 0 1 21 49 75
2014 AS-04 24 29 33 8 1 1 3 10 55 75
2014 AS-05 22 31 23 13 10 1 0 23 54 62
2014 AS-06 21 29 36 11 0 0 4 11 52 28
2014 AS-07 6 56 25 13 0 0 0 13 62 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 26 30 12 8 2 1 21 49 453
2018 AS-01 15 24 31 12 11 5 2 25 41 106
2018 AS-02 18 22 34 13 10 2 1 24 41 142
2018 AS-03 26 18 26 18 8 3 0 27 46 38
2018 AS-04 34 34 17 7 6 0 3 13 70 71
2018 AS-05 12 28 47 14 0 0 0 14 40 43
2018 AS-06 37 32 21 5 5 0 0 11 68 19
2018 AS-07 31 38 25 0 6 0 0 6 69 16
2017 AS 21 27 28 11 6 2 4 18 52 513
2017 AS-01 19 23 30 13 7 4 5 21 46 138
2017 AS-02 19 26 28 13 7 1 5 21 48 164
2017 AS-03 17 21 36 14 8 0 3 23 40 58
2017 AS-04 31 31 25 5 2 2 4 7 66 57
2017 AS-05 18 44 20 6 6 4 2 13 66 50
2017 AS-06 26 30 31 13 0 0 0 13 56 23
2017 AS-07 38 31 15 8 0 0 8 8 75 13
2014 AS 26 26 24 10 8 3 3 19 56 639
2014 AS-01 21 27 24 12 12 3 2 25 50 172
2014 AS-02 27 24 26 10 7 3 3 18 54 203
2014 AS-03 27 27 19 13 9 4 1 24 57 75
2014 AS-04 33 27 24 5 3 5 3 9 65 75
2014 AS-05 25 27 27 8 11 1 0 20 53 63
2014 AS-06 31 31 21 10 3 0 3 14 64 29
2014 AS-07 24 38 19 0 6 6 6 7 71 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 22 31 25 13 5 2 1 19 55 455
2018 AS-01 16 32 29 13 7 2 1 21 49 107
2018 AS-02 21 24 29 17 6 3 1 24 46 143
2018 AS-03 34 29 16 13 5 0 3 19 65 38
2018 AS-04 28 38 20 7 4 3 0 12 68 71
2018 AS-05 12 37 35 12 2 2 0 14 50 43
2018 AS-06 37 53 0 0 5 0 5 6 94 19
2018 AS-07 31 31 25 13 0 0 0 13 63 16
2017 AS 20 29 26 13 5 2 4 19 53 514
2017 AS-01 18 30 25 12 5 5 7 19 53 137
2017 AS-02 16 23 30 19 7 1 4 27 42 165
2017 AS-03 19 31 32 13 1 0 3 15 51 59
2017 AS-04 29 32 18 9 4 3 5 13 67 57
2017 AS-05 30 36 16 8 8 0 2 16 67 50
2017 AS-06 30 44 17 0 4 0 4 5 77 23
2017 AS-07 15 31 23 23 8 0 0 31 46 13
2014 AS 26 27 27 10 5 2 3 15 56 640
2014 AS-01 19 23 31 16 6 1 4 23 44 172
2014 AS-02 25 22 34 7 4 4 3 13 50 204
2014 AS-03 31 39 16 7 5 0 3 12 71 75
2014 AS-04 39 27 24 3 3 3 3 6 69 75
2014 AS-05 20 39 17 13 6 5 0 20 62 64
2014 AS-06 28 43 14 11 0 0 4 11 74 28
2014 AS-07 31 19 31 19 0 0 0 19 50 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 18 34 21 10 1 1 32 33 450
2018 AS-01 6 19 32 21 20 1 3 42 25 107
2018 AS-02 12 14 34 28 10 2 1 39 27 143
2018 AS-03 24 11 32 24 5 0 3 31 36 37
2018 AS-04 13 20 39 17 10 0 0 28 33 69
2018 AS-05 23 21 42 9 2 2 0 12 45 43
2018 AS-06 33 22 33 6 6 0 0 11 56 18
2018 AS-07 31 38 19 13 0 0 0 13 69 16
2017 AS 13 20 32 19 10 1 4 31 35 514
2017 AS-01 7 18 33 20 14 1 7 37 28 138
2017 AS-02 9 19 29 24 12 1 5 38 30 164
2017 AS-03 5 7 52 22 12 0 2 35 12 59
2017 AS-04 21 23 36 11 5 2 4 17 46 57
2017 AS-05 31 33 20 12 2 2 0 14 66 50
2017 AS-06 17 31 35 4 13 0 0 18 48 23
2017 AS-07 46 8 23 16 0 0 8 17 58 13
2014 AS 13 19 29 24 11 1 3 37 33 639
2014 AS-01 12 16 22 33 13 1 4 48 29 171
2014 AS-02 11 13 33 26 12 2 2 40 25 205
2014 AS-03 15 18 30 23 13 0 1 37 33 74
2014 AS-04 18 28 27 17 5 0 4 24 48 75
2014 AS-05 9 34 31 11 11 1 2 23 45 64
2014 AS-06 17 22 47 11 0 0 4 11 40 28
2014 AS-07 13 18 38 31 0 0 0 31 31 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 24 24 16 9 3 1 26 49 456
2018 AS-01 14 20 20 25 16 5 1 44 36 107
2018 AS-02 19 24 24 17 10 3 2 29 45 143
2018 AS-03 29 18 24 21 5 3 0 27 49 38
2018 AS-04 28 25 28 13 1 1 3 15 56 71
2018 AS-05 25 32 25 9 7 2 0 16 58 44
2018 AS-06 42 32 21 0 5 0 0 5 74 19
2018 AS-07 50 25 19 0 6 0 0 6 75 16
2017 AS 20 23 24 17 9 2 6 28 46 513
2017 AS-01 15 16 25 22 10 2 10 37 35 137
2017 AS-02 19 22 21 19 12 2 5 33 45 165
2017 AS-03 9 20 31 24 8 0 7 35 31 58
2017 AS-04 29 36 21 4 5 2 4 9 68 57
2017 AS-05 31 20 30 4 10 4 0 15 54 50
2017 AS-06 22 30 27 12 4 4 0 17 55 23
2017 AS-07 23 31 15 23 8 0 0 31 54 13
2014 AS 22 21 24 19 9 1 5 29 45 641
2014 AS-01 21 14 22 25 11 2 4 39 38 172
2014 AS-02 18 23 24 19 9 0 6 29 45 205
2014 AS-03 28 19 21 17 12 0 3 30 48 75
2014 AS-04 32 20 23 15 5 0 5 21 55 75
2014 AS-05 17 31 27 11 11 1 2 23 50 64
2014 AS-06 25 22 36 14 0 0 4 15 48 28
2014 AS-07 12 19 38 19 0 0 13 22 35 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 21 23 15 9 3 4 25 50 451
2018 AS-01 19 21 19 18 13 7 4 34 45 107
2018 AS-02 23 15 26 17 10 5 5 30 42 141
2018 AS-03 29 26 16 16 11 0 3 27 57 38
2018 AS-04 26 25 29 12 3 1 4 15 54 69
2018 AS-05 28 30 26 12 2 0 2 14 60 43
2018 AS-06 37 26 21 0 5 0 11 6 71 19
2018 AS-07 31 19 25 19 6 0 0 25 50 16
2017 AS 20 24 23 16 7 3 6 26 49 513
2017 AS-01 18 22 24 13 10 5 7 26 46 136
2017 AS-02 17 23 23 19 8 3 7 30 45 166
2017 AS-03 12 32 23 16 10 2 5 28 48 58
2017 AS-04 21 29 23 11 7 5 5 20 55 57
2017 AS-05 32 17 32 14 2 0 2 16 51 50
2017 AS-06 34 27 13 21 0 0 4 22 64 23
2017 AS-07 23 46 8 23 0 0 0 23 69 13
2014 AS 16 16 24 22 12 3 7 38 35 639
2014 AS-01 10 16 24 20 17 3 9 43 30 172
2014 AS-02 14 13 22 30 12 2 7 46 29 205
2014 AS-03 16 23 20 17 17 5 1 37 42 75
2014 AS-04 24 15 26 22 3 4 5 27 44 73
2014 AS-05 26 17 24 11 11 3 8 25 49 64
2014 AS-06 21 14 32 25 4 0 4 30 37 28
2014 AS-07 19 12 31 25 0 6 6 29 35 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 21 23 33 14 7 1 1 21 45 454
2018 AS-01 14 23 32 17 11 1 2 29 38 107
2018 AS-02 21 22 30 19 6 2 1 25 44 143
2018 AS-03 26 13 39 13 5 0 3 19 41 38
2018 AS-04 21 25 37 8 4 1 3 13 49 71
2018 AS-05 21 16 44 12 5 2 0 17 38 43
2018 AS-06 39 28 17 11 6 0 0 17 67 18
2018 AS-07 25 38 31 0 6 0 0 6 63 16
2017 AS 20 23 31 14 7 2 4 22 45 513
2017 AS-01 12 25 33 13 10 4 4 24 40 138
2017 AS-02 19 20 32 16 7 1 5 25 41 164
2017 AS-03 21 21 34 17 5 0 2 23 42 58
2017 AS-04 22 32 23 14 2 2 5 17 58 57
2017 AS-05 34 20 26 8 8 2 2 17 56 50
2017 AS-06 26 18 35 13 4 4 0 19 45 23
2017 AS-07 30 23 16 31 0 0 0 31 53 13
2014 AS 19 24 32 13 7 2 3 21 46 640
2014 AS-01 15 25 34 16 6 2 2 24 41 172
2014 AS-02 18 23 34 12 6 3 4 19 44 205
2014 AS-03 24 25 25 11 12 1 1 23 51 75
2014 AS-04 28 28 25 7 5 3 4 13 60 75
2014 AS-05 15 27 34 13 8 3 0 21 43 64
2014 AS-06 22 19 34 19 4 0 4 23 42 27
2014 AS-07 25 12 44 19 0 0 0 19 37 16

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 28 9 10 9 2 1 72 19 456
2018 AS-01 49 21 13 6 9 1 0 71 16 108
2018 AS-02 33 32 9 14 8 1 2 68 23 144
2018 AS-03 39 32 5 11 8 5 0 75 19 38
2018 AS-04 37 36 6 11 9 1 0 74 20 70
2018 AS-05 53 21 9 7 7 2 0 76 14 43
2018 AS-06 68 21 0 11 0 0 0 89 11 19
2018 AS-07 50 31 6 6 6 0 0 81 13 16
2017 AS 46 27 10 8 8 1 1 74 16 519
2017 AS-01 53 22 8 5 9 1 2 78 14 139
2017 AS-02 40 27 10 10 10 2 1 69 21 167
2017 AS-03 55 25 12 5 0 2 2 83 5 60
2017 AS-04 37 37 7 10 7 0 2 75 18 57
2017 AS-05 46 29 12 6 4 0 2 77 11 50
2017 AS-06 43 31 18 0 4 4 0 77 5 23
2017 AS-07 70 7 0 16 8 0 0 77 23 13
2014 AS 43 26 11 10 8 1 0 70 19 641
2014 AS-01 52 22 12 8 6 1 1 74 14 171
2014 AS-02 41 22 10 13 11 2 0 65 25 205
2014 AS-03 32 21 17 15 11 1 2 55 26 75
2014 AS-04 41 35 9 5 8 1 0 77 14 75
2014 AS-05 42 36 6 8 6 1 0 80 14 64
2014 AS-06 42 31 13 7 7 0 0 73 14 29
2014 AS-07 44 31 6 12 0 6 0 81 13 16

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 48 30 9 7 5 1 0 79 11 454
2018 AS-01 57 20 12 7 4 0 0 77 11 107
2018 AS-02 41 34 10 8 5 1 1 77 13 143
2018 AS-03 46 43 5 0 5 0 0 89 5 37
2018 AS-04 41 39 6 7 6 1 0 81 13 70
2018 AS-05 57 23 7 7 5 2 0 81 12 44
2018 AS-06 53 37 11 0 0 0 0 89 0 19
2018 AS-07 50 25 6 13 6 0 0 75 19 16
2017 AS 47 29 11 7 5 0 0 77 12 518
2017 AS-01 54 26 11 8 1 0 0 80 9 138
2017 AS-02 45 27 12 6 9 1 0 72 15 167
2017 AS-03 50 36 7 3 2 2 0 88 5 60
2017 AS-04 41 33 7 14 4 0 2 75 18 57
2017 AS-05 41 33 16 4 6 0 0 74 10 50
2017 AS-06 47 49 0 0 4 0 0 96 4 23
2017 AS-07 62 7 8 16 8 0 0 69 23 13
2014 AS 39 38 10 8 4 0 0 78 12 642
2014 AS-01 46 33 12 6 3 0 0 79 10 172
2014 AS-02 35 42 8 11 5 0 0 77 16 205
2014 AS-03 36 40 8 9 5 0 1 77 15 75
2014 AS-04 40 33 15 9 3 0 0 73 12 75
2014 AS-05 47 37 6 5 3 1 0 86 8 64
2014 AS-06 38 41 17 0 3 0 0 79 3 29
2014 AS-07 25 50 13 6 6 0 0 76 12 16

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 41 35 14 4 4 2 0 78 9 456
2018 AS-01 47 28 15 2 6 2 0 76 8 108
2018 AS-02 34 37 17 7 1 3 1 74 9 144
2018 AS-03 47 32 13 3 5 0 0 79 8 38
2018 AS-04 33 43 12 4 7 0 0 77 12 69
2018 AS-05 45 43 5 2 2 2 0 91 5 44
2018 AS-06 63 21 11 5 0 0 0 84 5 19
2018 AS-07 56 25 13 6 0 0 0 81 6 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 38 31 17 5 2 6 0 74 7 452
2018 AS-01 46 21 15 4 4 9 1 75 8 108
2018 AS-02 36 29 19 6 3 7 0 70 10 142
2018 AS-03 32 38 22 0 3 5 0 74 3 37
2018 AS-04 29 44 11 7 0 7 1 80 8 70
2018 AS-05 51 33 16 0 0 0 0 84 0 43
2018 AS-06 32 37 26 0 0 5 0 72 0 19
2018 AS-07 31 31 25 6 6 0 0 63 13 16
2017 AS 35 32 17 5 4 6 2 72 10 517
2017 AS-01 40 31 15 4 4 3 3 75 9 138
2017 AS-02 32 31 18 7 4 7 1 68 12 167
2017 AS-03 32 40 18 2 2 6 0 77 4 60
2017 AS-04 30 33 21 6 2 7 2 69 8 57
2017 AS-05 32 34 17 4 6 6 2 71 11 50
2017 AS-06 41 36 14 5 0 5 0 81 5 22
2017 AS-07 70 23 8 0 0 0 0 92 0 13
2014 AS 34 33 17 3 4 9 1 74 8 641
2014 AS-01 42 28 14 4 3 9 1 77 8 172
2014 AS-02 26 33 18 3 6 12 1 69 11 205
2014 AS-03 39 32 20 0 1 7 1 77 1 75
2014 AS-04 24 36 19 4 5 12 0 68 10 75
2014 AS-05 43 36 13 2 0 6 0 85 2 63
2014 AS-06 28 48 10 10 3 0 0 76 14 29
2014 AS-07 37 25 38 0 0 0 0 62 0 16

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 37 36 14 5 3 5 0 77 8 451
2018 AS-01 48 28 7 6 3 7 0 82 10 108
2018 AS-02 35 34 20 3 3 6 1 73 6 142
2018 AS-03 25 56 17 0 0 3 0 83 0 36
2018 AS-04 26 49 7 4 7 6 1 80 12 70
2018 AS-05 53 26 16 2 2 0 0 79 5 43
2018 AS-06 37 37 21 5 0 0 0 74 5 19
2018 AS-07 25 50 6 19 0 0 0 75 19 16
2017 AS 36 40 12 4 3 5 0 80 8 517
2017 AS-01 44 37 11 2 2 2 1 84 4 138
2017 AS-02 34 39 13 5 4 6 0 78 9 166
2017 AS-03 37 41 15 2 2 3 0 81 3 60
2017 AS-04 34 42 11 6 3 4 2 79 9 57
2017 AS-05 20 52 8 4 4 12 0 81 9 50
2017 AS-06 39 47 13 0 0 0 0 87 0 23
2017 AS-07 70 15 8 8 0 0 0 84 8 13
2014 AS 35 33 16 5 4 7 0 74 9 641
2014 AS-01 43 30 14 4 4 6 0 77 8 172
2014 AS-02 30 32 17 6 6 8 1 68 13 205
2014 AS-03 37 28 20 7 1 7 0 70 9 75
2014 AS-04 28 40 15 3 4 11 0 76 7 75
2014 AS-05 44 31 12 5 2 6 0 80 7 64
2014 AS-06 28 45 14 6 3 3 0 75 10 29
2014 AS-07 46 40 7 0 0 7 0 93 0 15

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 33 14 4 5 0 0 76 9 453
2018 AS-01 50 31 10 3 7 0 0 80 9 107
2018 AS-02 42 33 17 3 3 1 1 77 6 143
2018 AS-03 38 49 8 0 5 0 0 86 5 37
2018 AS-04 29 43 13 11 4 0 0 71 16 70
2018 AS-05 51 23 16 5 5 0 0 74 9 43
2018 AS-06 47 37 16 0 0 0 0 84 0 19
2018 AS-07 31 31 19 6 13 0 0 63 19 16
2017 AS 42 37 10 7 4 0 0 79 11 518
2017 AS-01 49 36 8 4 2 1 0 86 7 138
2017 AS-02 38 36 13 9 5 0 0 74 14 167
2017 AS-03 38 43 15 2 2 0 0 82 3 60
2017 AS-04 42 31 12 7 4 2 2 77 11 57
2017 AS-05 38 43 4 8 6 0 0 82 14 50
2017 AS-06 39 52 4 4 0 0 0 91 4 23
2017 AS-07 62 23 0 16 0 0 0 84 16 13
2014 AS 41 36 12 6 4 1 0 78 10 640
2014 AS-01 52 32 7 4 5 0 0 84 9 172
2014 AS-02 34 38 13 8 5 1 0 74 13 204
2014 AS-03 39 36 17 5 3 0 0 75 8 75
2014 AS-04 33 41 13 7 4 1 0 76 11 75
2014 AS-05 49 34 9 2 5 1 0 85 6 64
2014 AS-06 35 38 10 14 3 0 0 73 17 29
2014 AS-07 34 40 20 7 0 0 0 73 7 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 24 26 21 9 11 5 3 55 22 456
2018 AS-01 28 20 24 8 9 7 3 53 20 107
2018 AS-02 20 26 19 14 10 6 3 52 27 144
2018 AS-03 21 39 16 8 11 3 3 64 19 38
2018 AS-04 19 29 21 10 13 4 4 52 25 70
2018 AS-05 23 30 32 7 2 0 7 56 10 44
2018 AS-06 37 26 0 5 21 11 0 71 29 19
2018 AS-07 44 19 25 0 13 0 0 63 13 16
2017 AS 31 26 16 6 11 4 5 63 19 519
2017 AS-01 39 20 17 7 9 4 4 64 17 139
2017 AS-02 29 27 14 5 14 5 5 63 21 167
2017 AS-03 25 33 23 2 7 5 5 65 9 60
2017 AS-04 23 28 21 9 12 2 5 55 23 57
2017 AS-05 28 33 10 13 4 6 6 70 19 50
2017 AS-06 35 39 9 4 4 8 0 81 10 23
2017 AS-07 62 8 0 8 23 0 0 70 30 13
2014 AS 30 29 15 11 9 4 3 63 21 642
2014 AS-01 37 27 15 8 6 3 4 69 15 172
2014 AS-02 27 29 18 8 12 4 2 60 21 205
2014 AS-03 21 24 17 17 9 7 4 51 30 75
2014 AS-04 31 27 8 19 8 2 5 62 29 75
2014 AS-05 36 28 13 9 8 3 3 69 18 64
2014 AS-06 24 45 21 3 7 0 0 69 10 29
2014 AS-07 25 38 6 19 6 6 0 67 26 16

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 33 13 9 6 5 1 70 16 454
2018 AS-01 38 28 14 8 4 7 1 72 13 108
2018 AS-02 28 32 18 9 6 5 2 65 16 141
2018 AS-03 37 34 13 3 11 3 0 73 14 38
2018 AS-04 24 41 10 8 10 6 1 70 20 71
2018 AS-05 41 43 7 5 5 0 0 84 9 44
2018 AS-06 42 32 11 5 5 5 0 78 11 19
2018 AS-07 25 31 13 19 13 0 0 56 31 16
2017 AS 33 36 11 8 7 4 1 73 15 519
2017 AS-01 39 32 12 4 8 4 1 75 12 139
2017 AS-02 30 37 13 12 4 3 2 70 16 167
2017 AS-03 25 38 13 10 8 3 2 66 20 60
2017 AS-04 27 45 7 7 9 4 2 76 17 57
2017 AS-05 42 30 10 6 8 4 0 75 15 50
2017 AS-06 38 35 18 4 4 0 0 73 9 23
2017 AS-07 46 39 0 0 8 7 0 92 8 13
2014 AS 26 30 13 15 7 7 1 62 24 640
2014 AS-01 30 35 9 16 4 5 1 69 22 172
2014 AS-02 23 26 18 15 10 7 2 54 27 205
2014 AS-03 25 27 20 11 7 9 1 58 20 75
2014 AS-04 21 33 11 14 10 11 1 61 27 73
2014 AS-05 30 35 5 13 8 6 3 71 23 64
2014 AS-06 28 42 17 10 3 0 0 69 14 29
2014 AS-07 43 13 6 25 6 6 0 60 34 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 34 18 9 5 2 0 67 15 450
2018 AS-01 36 27 22 7 5 4 0 66 12 106
2018 AS-02 29 36 17 12 4 2 1 66 16 140
2018 AS-03 39 34 16 0 8 3 0 76 8 38
2018 AS-04 19 49 12 12 4 3 1 71 17 69
2018 AS-05 36 25 23 7 7 2 0 63 14 44
2018 AS-06 47 16 26 11 0 0 0 63 11 19
2018 AS-07 19 38 19 6 19 0 0 56 25 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 21 18 14 16 10 2 46 33 450
2018 AS-01 27 17 17 8 11 17 3 55 24 107
2018 AS-02 17 25 14 17 15 10 1 48 36 138
2018 AS-03 19 27 22 16 11 5 0 49 29 37
2018 AS-04 14 24 24 10 17 10 1 43 30 71
2018 AS-05 14 18 27 14 14 5 9 37 32 44
2018 AS-06 16 16 11 16 26 11 5 38 50 19
2018 AS-07 19 13 19 19 25 6 0 33 47 16
2017 AS 22 22 18 10 17 7 4 50 30 519
2017 AS-01 29 17 15 7 15 11 5 55 27 139
2017 AS-02 20 25 18 10 17 5 4 50 30 167
2017 AS-03 32 22 20 7 10 8 2 59 19 60
2017 AS-04 11 24 23 16 17 5 4 38 36 57
2017 AS-05 10 26 22 16 20 6 0 38 38 50
2017 AS-06 18 26 18 4 17 4 13 53 26 23
2017 AS-07 38 8 23 0 23 7 0 50 25 13
2014 AS 13 20 22 15 16 12 3 39 36 642
2014 AS-01 15 29 16 17 11 9 4 50 32 172
2014 AS-02 11 14 25 11 19 17 3 31 38 205
2014 AS-03 12 18 28 9 12 16 4 38 27 75
2014 AS-04 8 21 20 17 24 9 0 32 45 75
2014 AS-05 21 14 19 23 9 9 5 40 38 64
2014 AS-06 14 28 14 17 20 7 0 45 40 29
2014 AS-07 19 13 38 0 18 13 0 36 21 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 16 84 456
2018 AS-01 14 86 108
2018 AS-02 18 82 142
2018 AS-03 13 87 38
2018 AS-04 13 87 71
2018 AS-05 14 86 44

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 53 72
2018 AS-01 60 15
2018 AS-02 68 25

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 AS 74 72
2018 AS-01 67 15
2018 AS-02 68 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 72
2018 AS-01 0 15
2018 AS-02 0 25

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 AS 35 72
2018 AS-02 44 25

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 AS 46 72
2018 AS-01 67 15
2018 AS-02 44 25

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 AS 57 72
2018 AS-01 47 15
2018 AS-02 52 25

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 AS 36 72
2018 AS-01 40 15
2018 AS-02 44 25

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 AS 32 72
2018 AS-02 32 25

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 AS 47 72
2018 AS-01 47 15
2018 AS-02 48 25

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 AS 26 72
2018 AS-02 32 25

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 AS 14 72

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 AS 60 72
2018 AS-01 67 15
2018 AS-02 52 25

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 AS 29 72
2018 AS-02 40 25

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 AS 13 72

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 AS 56 72
2018 AS-01 40 15
2018 AS-02 72 25

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 AS 21 72
2018 AS-02 28 25

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 AS 8 72
2018 AS-01 0 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AS 21 72
2018 AS-02 20 25

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 8 72
2018 AS-02 0 25

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 AS 17 72
2018 AS-02 28 25

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 14 72

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 26 72
2018 AS-01 33 15

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 AS 12 66

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 AS 15 66
2018 AS-01 38 13

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 AS 8 66

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 AS 9 66
2018 AS-01 0 13

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 AS 12 66

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 12 66

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 AS 14 66
2018 AS-01 0 13
2018 AS-02 24 25

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 AS 14 66
2018 AS-02 20 25

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 AS 29 66
2018 AS-02 36 25

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 AS 8 66

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 50 66
2018 AS-01 46 13
2018 AS-02 36 25

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 AS 55 66
2018 AS-01 62 13
2018 AS-02 48 25

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 11 66

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 12 24 6 6 27 8 45 18 455
2018 AS-01 28 8 17 4 5 31 8 59 14 108
2018 AS-02 13 10 23 8 6 30 11 39 24 142
2018 AS-03 21 11 24 5 3 29 8 50 13 38
2018 AS-04 13 21 26 4 9 21 6 47 18 70
2018 AS-05 14 18 32 11 5 14 7 40 20 44
2018 AS-06 21 16 26 0 5 32 0 54 8 19
2018 AS-07 6 6 38 6 13 25 6 18 27 16
2017 AS 17 14 20 6 8 26 9 47 22 518
2017 AS-01 24 7 23 4 7 25 10 49 17 139
2017 AS-02 19 15 20 3 8 27 8 51 18 166
2017 AS-03 12 17 20 0 7 35 10 51 12 60
2017 AS-04 10 16 18 12 11 24 9 40 34 57
2017 AS-05 14 15 26 8 4 24 8 43 18 50
2017 AS-06 4 30 9 9 13 26 9 53 34 23
2017 AS-07 23 16 16 22 8 0 16 46 36 13
2014 AS 11 14 25 5 7 32 7 40 19 642
2014 AS-01 16 18 23 4 5 26 9 52 14 172
2014 AS-02 7 10 26 5 8 37 6 30 23 205
2014 AS-03 8 15 27 0 5 41 4 41 10 75
2014 AS-04 9 16 29 5 5 29 5 39 16 75
2014 AS-05 13 11 19 12 6 26 13 38 31 64
2014 AS-06 10 17 21 14 7 24 7 40 30 29
2014 AS-07 19 13 25 0 12 25 6 46 17 16

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 26 21 5 6 14 1 63 13 456
2018 AS-01 37 19 15 6 5 19 1 69 13 108
2018 AS-02 22 26 23 5 7 17 0 58 14 142
2018 AS-03 32 24 21 5 3 13 3 66 9 38
2018 AS-04 23 37 18 7 6 8 1 66 14 71
2018 AS-05 30 34 23 2 7 5 0 67 10 44
2018 AS-06 26 32 26 11 0 5 0 61 11 19
2018 AS-07 13 25 25 6 13 19 0 46 23 16
2017 AS 26 26 17 8 4 17 2 64 16 519
2017 AS-01 32 22 19 6 4 14 3 65 12 139
2017 AS-02 28 24 15 8 5 19 1 65 16 167
2017 AS-03 20 25 24 5 2 23 2 60 8 60
2017 AS-04 20 32 12 14 4 16 4 63 22 57
2017 AS-05 20 34 20 8 4 12 2 62 14 50
2017 AS-06 16 40 13 9 4 13 4 68 16 23
2017 AS-07 39 23 16 0 16 7 0 66 17 13
2014 AS 18 20 25 6 5 23 2 51 15 641
2014 AS-01 24 22 25 4 3 20 1 59 9 172
2014 AS-02 14 19 25 6 8 27 2 45 20 204
2014 AS-03 13 18 30 4 3 29 3 47 10 75
2014 AS-04 12 25 21 11 7 21 3 49 23 75
2014 AS-05 22 20 22 5 6 22 3 56 15 64
2014 AS-06 21 14 38 14 0 10 3 40 16 29
2014 AS-07 31 13 25 0 12 19 0 54 15 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 9 91 453
2018 AS-01 8 92 106
2018 AS-02 11 89 143
2018 AS-03 19 81 37
2018 AS-06 0 100 19
2018 AS-07 0 100 16

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 AS 35 40
2018 AS-02 44 16

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 AS 78 40
2018 AS-02 69 16

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 AS 0 40
2018 AS-02 0 16

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 AS 15 40

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 AS 18 40

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 AS 18 40

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 AS 20 40

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 AS 0 40
2018 AS-02 0 16

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 AS 13 40

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 AS 18 40

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 AS 0 40
2018 AS-02 0 16

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 AS 23 40

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 AS 31 39
2018 AS-02 31 16

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 AS 13 39
2018 AS-02 0 16

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 AS 15 39

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 AS 0 39
2018 AS-02 0 16

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 AS 54 39
2018 AS-02 56 16

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 AS 14 37

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 AS 0 37
2018 AS-02 0 16

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 AS 14 37

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 AS 22 37
2018 AS-02 31 16

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 AS 43 37
2018 AS-02 38 16

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 AS 0 37
2018 AS-02 0 16

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 AS 62 37
2018 AS-02 56 16

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 AS 16 37

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 14 26 3 4 28 8 48 11 453
2018 AS-01 28 7 17 4 4 29 11 59 13 106
2018 AS-02 12 13 27 5 3 32 8 41 14 143
2018 AS-03 22 14 22 0 16 24 3 48 22 37
2018 AS-04 11 24 28 1 1 30 4 53 4 71
2018 AS-05 11 23 41 2 2 11 9 43 6 44
2018 AS-06 16 21 21 0 0 37 5 64 0 19
2018 AS-07 6 13 38 0 6 31 6 30 10 16
2017 AS 18 17 20 3 2 32 9 58 8 517
2017 AS-01 22 14 20 1 3 31 9 60 7 139
2017 AS-02 18 17 20 4 3 30 8 57 11 166
2017 AS-03 18 17 22 0 0 32 10 61 0 59
2017 AS-04 12 27 17 0 2 33 9 67 3 57
2017 AS-05 14 12 26 4 2 36 6 45 11 50
2017 AS-06 9 22 17 4 0 34 13 59 9 23
2017 AS-07 31 15 15 8 0 16 16 67 11 13
2014 AS 11 13 23 4 3 38 8 45 12 642
2014 AS-01 17 13 22 3 4 32 9 51 12 172
2014 AS-02 9 12 24 6 3 39 7 38 18 205
2014 AS-03 8 9 24 1 0 52 5 41 3 75
2014 AS-04 7 21 24 3 4 31 11 48 11 75
2014 AS-05 13 11 24 0 3 43 6 46 6 64
2014 AS-06 7 17 17 3 0 41 14 54 8 29
2014 AS-07 19 6 38 12 0 25 0 34 16 16

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 26 21 3 4 17 1 66 8 453
2018 AS-01 38 14 20 3 4 21 1 67 8 107
2018 AS-02 23 27 21 4 3 20 2 63 10 143
2018 AS-03 36 25 8 6 11 14 0 71 19 36
2018 AS-04 24 34 26 0 3 13 0 67 3 70
2018 AS-05 30 36 27 2 2 2 0 67 5 44
2018 AS-06 26 32 21 0 0 21 0 73 0 19
2018 AS-07 13 38 19 0 6 25 0 67 8 16
2017 AS 27 29 18 2 3 19 2 70 7 517
2017 AS-01 30 27 18 3 1 19 3 71 5 138
2017 AS-02 28 29 19 2 4 16 2 70 7 166
2017 AS-03 25 30 17 1 0 23 3 75 2 60
2017 AS-04 25 33 16 4 0 19 4 75 5 57
2017 AS-05 20 22 26 0 8 24 0 55 11 50
2017 AS-06 21 38 9 4 0 22 4 82 6 23
2017 AS-07 39 31 15 8 0 8 0 75 8 13
2014 AS 19 23 22 3 3 28 3 60 9 640
2014 AS-01 24 26 20 2 2 23 3 67 6 172
2014 AS-02 15 21 22 6 4 28 3 53 14 205
2014 AS-03 11 20 23 3 0 41 3 55 5 75
2014 AS-04 12 32 20 1 4 25 5 63 8 75
2014 AS-05 28 20 20 0 3 29 0 68 5 62
2014 AS-06 24 14 35 3 0 24 0 50 5 29
2014 AS-07 25 13 38 0 6 19 0 47 7 16
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 24 9 4 8 1 0 78 13 452
2018 AS-01 64 18 7 3 8 0 0 82 11 107
2018 AS-02 46 30 11 4 6 1 1 78 11 142
2018 AS-03 54 22 11 11 3 0 0 76 14 37
2018 AS-04 44 31 9 4 9 3 0 78 13 70
2018 AS-05 68 11 9 5 7 0 0 80 11 44
2018 AS-06 68 11 5 5 11 0 0 79 16 19
2018 AS-07 40 40 7 0 13 0 0 80 13 15
2017 AS 61 21 8 5 4 1 0 83 8 516
2017 AS-01 64 19 7 6 1 2 0 85 8 139
2017 AS-02 57 26 8 3 5 1 0 83 9 165
2017 AS-03 63 20 10 3 2 2 0 85 5 60
2017 AS-04 63 17 5 9 4 0 2 82 13 57
2017 AS-05 61 16 15 4 4 0 0 77 8 50
2017 AS-06 55 27 5 0 9 0 4 86 9 22
2017 AS-07 85 0 7 8 0 0 0 85 8 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 38 15 9 4 7 0 70 14 454
2018 AS-01 33 26 15 9 5 11 1 67 16 107
2018 AS-02 24 39 15 11 3 8 0 69 15 142
2018 AS-03 37 34 16 3 5 5 0 75 8 38
2018 AS-04 13 51 16 13 3 4 0 67 16 70
2018 AS-05 27 48 14 2 2 7 0 80 5 44
2018 AS-06 37 32 26 5 0 0 0 68 5 19
2018 AS-07 44 38 0 6 13 0 0 81 19 16
2017 AS 16 32 21 13 8 9 1 54 23 519
2017 AS-01 18 29 20 12 9 11 1 53 24 139
2017 AS-02 18 28 22 12 10 9 2 52 24 167
2017 AS-03 22 32 27 5 5 10 0 59 11 60
2017 AS-04 4 44 19 16 10 5 2 51 28 57
2017 AS-05 14 38 16 19 4 10 0 58 25 50
2017 AS-06 9 43 30 9 4 4 0 54 14 23
2017 AS-07 23 45 0 23 8 0 0 69 31 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 25 33 16 12 10 4 0 60 23 457
2018 AS-01 31 32 15 8 8 5 1 66 18 107
2018 AS-02 24 36 15 12 7 6 0 64 20 144
2018 AS-03 32 26 18 13 11 0 0 58 24 38
2018 AS-04 14 31 13 20 15 6 1 48 38 71
2018 AS-05 27 34 11 16 9 2 0 63 26 44
2018 AS-06 26 42 11 16 5 0 0 68 21 19
2018 AS-07 19 38 13 6 25 0 0 56 31 16
2017 AS 16 36 19 14 10 4 1 55 25 517
2017 AS-01 20 35 19 12 8 6 0 58 22 137
2017 AS-02 16 38 14 14 14 4 1 57 29 167
2017 AS-03 17 44 25 5 8 2 0 61 13 60
2017 AS-04 10 30 26 14 12 4 4 44 28 57
2017 AS-05 12 34 20 26 2 6 0 49 30 50
2017 AS-06 13 47 17 9 9 4 0 64 19 23
2017 AS-07 31 38 15 8 8 0 0 70 16 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 17 21 28 15 17 0 2 39 33 453
2018 AS-01 24 21 24 15 13 1 2 47 29 108
2018 AS-02 15 17 33 14 17 1 4 33 32 142
2018 AS-03 18 24 29 5 18 0 5 44 25 38
2018 AS-04 15 17 31 14 20 0 3 33 35 71
2018 AS-05 16 30 16 27 11 0 0 45 39 44
2018 AS-06 6 22 28 6 39 0 0 28 44 18
2018 AS-07 13 20 20 27 20 0 0 33 47 15
2017 AS 17 20 21 18 20 0 3 39 39 515
2017 AS-01 21 21 20 17 19 0 2 43 37 138
2017 AS-02 17 22 22 18 18 0 3 40 38 166
2017 AS-03 19 8 30 15 25 0 3 28 41 60
2017 AS-04 14 21 14 19 26 2 4 37 48 57
2017 AS-05 15 24 24 20 16 0 0 39 36 49
2017 AS-06 13 26 26 9 26 0 0 39 35 23
2017 AS-07 8 16 15 39 15 0 7 25 58 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 18 26 28 17 10 0 1 45 27 454
2018 AS-01 29 28 24 12 7 0 0 56 19 108
2018 AS-02 16 28 32 15 6 1 1 45 22 142
2018 AS-03 21 24 32 13 11 0 0 45 24 38
2018 AS-04 18 21 20 18 17 0 6 42 37 71
2018 AS-05 11 25 39 16 7 2 0 37 23 44
2018 AS-06 6 39 17 22 17 0 0 44 39 18
2018 AS-07 0 25 6 44 25 0 0 25 69 16
2017 AS 22 26 26 14 12 0 1 48 25 517
2017 AS-01 33 24 22 10 9 0 2 59 19 138
2017 AS-02 18 29 26 16 10 0 1 47 26 167
2017 AS-03 22 30 35 5 6 0 2 53 11 60
2017 AS-04 18 27 30 14 10 0 2 45 25 57
2017 AS-05 16 18 28 20 18 0 0 35 37 50
2017 AS-06 18 21 18 26 18 0 0 39 43 23
2017 AS-07 0 16 31 16 38 0 0 16 54 13

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 30 27 15 8 1 1 49 23 454
2018 AS-01 25 30 31 11 1 1 2 56 12 108
2018 AS-02 23 30 25 15 6 1 1 54 21 143
2018 AS-03 16 37 18 16 11 0 3 54 27 38
2018 AS-04 19 23 29 10 17 0 3 43 28 70
2018 AS-05 5 36 27 18 11 2 0 42 30 44
2018 AS-06 11 17 22 33 17 0 0 28 50 18
2018 AS-07 6 25 25 25 19 0 0 31 44 16
2017 AS 23 28 26 12 9 0 2 52 22 517
2017 AS-01 29 29 27 6 6 0 3 60 12 139
2017 AS-02 27 27 23 12 9 0 2 55 21 167
2017 AS-03 22 33 28 11 3 0 2 56 15 60
2017 AS-04 16 32 28 14 9 0 2 48 23 57
2017 AS-05 17 21 27 14 22 0 0 37 36 49
2017 AS-06 13 26 26 25 9 0 0 40 34 23
2017 AS-07 8 16 31 23 22 0 0 23 46 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 15 23 22 18 18 2 2 40 37 452
2018 AS-01 30 21 17 17 12 0 2 52 30 105
2018 AS-02 12 27 24 15 17 2 3 40 34 143
2018 AS-03 11 21 24 21 21 0 3 32 43 38
2018 AS-04 8 27 18 20 21 3 3 37 43 71
2018 AS-05 9 23 36 11 16 5 0 33 29 44
2018 AS-06 11 6 22 22 39 0 0 17 61 18
2018 AS-07 6 25 6 25 38 0 0 31 63 16
2017 AS 20 22 21 17 18 1 3 43 36 518
2017 AS-01 29 20 20 12 13 1 5 52 27 138
2017 AS-02 22 22 21 15 18 1 2 45 34 167
2017 AS-03 17 22 27 22 10 0 3 40 32 60
2017 AS-04 7 27 21 19 21 2 3 36 42 57
2017 AS-05 18 18 16 25 23 0 0 36 48 50
2017 AS-06 9 26 27 22 17 0 0 34 39 23
2017 AS-07 0 47 15 8 30 0 0 47 38 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 42 24 15 6 3 1 10 74 10 450
2018 AS-01 51 25 8 2 1 1 12 88 3 105
2018 AS-02 39 27 14 6 1 1 11 77 7 142
2018 AS-03 53 18 13 5 3 0 8 77 9 38
2018 AS-04 47 9 20 7 4 0 13 64 13 70
2018 AS-05 25 30 20 11 9 0 5 57 21 44
2018 AS-06 39 22 28 6 6 0 0 61 11 18
2018 AS-07 19 44 6 19 6 0 6 67 27 16
2017 AS 43 24 10 5 5 1 11 76 12 517
2017 AS-01 54 19 6 3 2 1 15 86 6 138
2017 AS-02 42 22 11 8 5 0 13 74 14 166
2017 AS-03 54 26 5 2 0 2 12 92 2 60
2017 AS-04 30 32 16 7 3 2 11 70 12 57
2017 AS-05 32 32 14 6 14 0 2 66 20 50
2017 AS-06 39 26 22 4 9 0 0 65 13 23
2017 AS-07 16 31 16 0 30 0 7 51 33 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 34 25 18 12 8 1 3 61 20 453
2018 AS-01 44 25 8 8 9 1 4 73 19 107
2018 AS-02 34 27 20 10 6 1 2 63 17 143
2018 AS-03 26 34 16 11 5 0 8 66 17 38
2018 AS-04 33 17 21 11 13 0 4 52 25 70
2018 AS-05 32 20 20 18 9 0 0 52 27 44
2018 AS-06 28 22 28 22 0 0 0 50 22 18
2018 AS-07 13 31 25 25 6 0 0 44 31 16
2017 AS 36 25 22 10 6 0 1 62 16 518
2017 AS-01 47 22 21 7 1 0 1 71 8 139
2017 AS-02 33 24 23 11 8 1 1 58 19 167
2017 AS-03 40 35 15 5 5 0 0 75 10 60
2017 AS-04 34 23 21 17 2 2 2 59 20 57
2017 AS-05 20 25 30 12 14 0 0 45 26 50
2017 AS-06 36 34 13 8 9 0 0 70 17 23
2017 AS-07 16 16 45 15 8 0 0 31 23 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 27 31 22 8 6 1 4 61 15 454
2018 AS-01 36 24 15 10 7 3 6 66 18 105
2018 AS-02 29 31 24 8 3 0 4 63 12 144
2018 AS-03 18 39 26 3 11 0 3 59 14 38
2018 AS-04 19 37 23 7 9 1 4 59 17 70
2018 AS-05 27 34 25 7 5 0 2 63 12 44
2018 AS-06 26 26 37 5 5 0 0 53 11 19
2018 AS-07 13 31 38 6 13 0 0 44 19 16
2017 AS 33 29 19 10 5 1 3 65 15 516
2017 AS-01 45 27 15 4 3 2 4 76 8 138
2017 AS-02 36 23 19 11 6 1 4 62 19 166
2017 AS-03 33 40 12 10 2 0 3 76 12 60
2017 AS-04 23 30 25 14 5 2 2 55 20 57
2017 AS-05 16 38 28 10 4 4 0 56 15 50
2017 AS-06 22 39 30 4 4 0 0 62 9 23
2017 AS-07 16 23 38 15 8 0 0 39 23 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 19 27 27 14 10 1 2 48 24 450
2018 AS-01 31 22 27 10 9 1 1 54 19 104
2018 AS-02 22 25 29 15 6 0 3 49 21 143
2018 AS-03 16 41 22 8 14 0 0 57 22 37
2018 AS-04 10 27 27 20 10 0 6 39 32 70
2018 AS-05 9 27 32 14 14 5 0 38 29 44
2018 AS-06 16 32 21 11 21 0 0 47 32 19
2018 AS-07 7 33 20 33 7 0 0 40 40 15
2017 AS 24 29 22 13 10 1 2 55 23 516
2017 AS-01 35 23 23 12 4 1 1 60 17 138
2017 AS-02 25 29 17 13 13 1 2 56 26 166
2017 AS-03 23 40 18 12 3 0 3 65 16 60
2017 AS-04 16 33 23 17 9 0 2 50 27 57
2017 AS-05 14 26 30 16 14 0 0 41 30 50
2017 AS-06 13 26 34 9 13 0 4 41 23 23
2017 AS-07 8 47 7 0 38 0 0 55 38 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 23 25 22 15 12 1 2 49 28 452
2018 AS-01 33 24 22 9 11 2 0 58 20 104
2018 AS-02 26 22 22 17 10 1 3 49 28 143
2018 AS-03 24 29 18 13 13 3 0 54 27 38
2018 AS-04 17 26 21 16 16 0 4 45 33 70
2018 AS-05 14 20 39 16 7 2 2 36 24 44
2018 AS-06 21 26 16 21 16 0 0 47 37 19
2018 AS-07 6 38 19 25 13 0 0 44 38 16
2017 AS 26 28 21 11 10 1 2 56 22 517
2017 AS-01 33 30 20 11 4 1 0 64 16 137
2017 AS-02 28 27 17 11 13 1 3 57 25 167
2017 AS-03 28 33 15 15 3 0 5 65 19 60
2017 AS-04 18 26 26 10 16 2 2 46 27 57
2017 AS-05 18 24 34 10 12 0 2 43 22 50
2017 AS-06 9 22 43 13 9 0 4 32 23 23
2017 AS-07 16 39 7 7 31 0 0 55 38 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 31 27 20 12 7 1 2 59 20 449
2018 AS-01 39 27 15 10 8 2 0 67 18 103
2018 AS-02 25 30 23 12 7 1 4 57 20 142
2018 AS-03 27 22 32 16 3 0 0 49 19 37
2018 AS-04 34 24 21 9 9 0 3 60 18 70
2018 AS-05 25 32 25 14 5 0 0 57 18 44
2018 AS-06 42 16 16 16 11 0 0 58 26 19
2018 AS-07 19 38 13 25 6 0 0 56 31 16
2017 AS 33 31 18 8 6 1 2 66 15 514
2017 AS-01 42 27 17 7 2 1 2 72 10 137
2017 AS-02 35 30 14 11 7 1 2 67 18 166
2017 AS-03 30 32 20 10 3 0 5 65 14 60
2017 AS-04 32 34 18 5 7 2 2 69 13 56
2017 AS-05 20 38 22 12 8 0 0 58 19 50
2017 AS-06 22 31 26 4 18 0 0 53 22 23
2017 AS-07 16 39 31 0 15 0 0 55 15 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 58 19 12 4 2 0 4 81 6 448
2018 AS-01 72 14 10 0 3 0 1 87 3 104
2018 AS-02 51 20 10 8 4 1 7 77 12 140
2018 AS-03 50 32 11 3 0 0 5 86 3 38
2018 AS-04 47 20 19 4 3 0 7 72 8 70
2018 AS-05 70 16 12 0 0 0 2 88 0 43
2018 AS-06 68 16 5 5 5 0 0 84 11 19
2018 AS-07 63 19 13 0 0 0 6 87 0 16
2017 AS 59 22 9 4 3 1 2 83 7 516
2017 AS-01 60 21 9 7 2 1 1 82 9 138
2017 AS-02 58 25 8 4 4 0 2 84 8 167
2017 AS-03 66 17 8 0 3 2 3 88 4 59
2017 AS-04 58 24 7 0 3 2 5 89 4 57
2017 AS-05 63 16 10 6 4 0 2 80 10 50
2017 AS-06 53 26 17 4 0 0 0 79 4 23
2017 AS-07 55 30 0 8 0 8 0 92 8 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 60 17 10 3 3 0 7 83 6 450
2018 AS-01 70 12 11 3 2 0 1 84 5 105
2018 AS-02 52 16 14 3 4 1 9 76 9 143
2018 AS-03 49 24 14 3 0 0 11 82 3 37
2018 AS-04 59 21 4 3 4 0 9 87 8 68
2018 AS-05 61 23 5 0 0 2 9 95 0 44
2018 AS-06 89 5 0 0 5 0 0 95 5 19
2018 AS-07 69 19 6 0 0 0 6 93 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 66 12 6 6 5 1 5 83 11 452
2018 AS-01 74 7 4 5 6 1 4 85 11 105
2018 AS-02 63 14 6 6 3 2 5 83 11 143
2018 AS-03 63 8 8 8 5 3 5 77 14 38
2018 AS-04 63 19 3 3 7 0 6 86 11 70
2018 AS-05 65 9 5 5 5 2 9 84 11 43
2018 AS-06 79 5 11 5 0 0 0 84 5 19
2018 AS-07 56 25 0 13 6 0 0 81 19 16
2017 AS 66 12 7 5 5 1 5 83 10 513
2017 AS-01 72 6 7 4 5 1 4 83 10 137
2017 AS-02 65 15 7 4 5 1 4 84 9 165
2017 AS-03 80 3 2 5 2 3 5 91 7 60
2017 AS-04 52 18 5 9 5 2 9 78 16 56
2017 AS-05 66 22 4 2 2 0 4 91 5 50
2017 AS-06 52 17 22 0 4 0 4 72 5 23
2017 AS-07 46 8 23 0 16 8 0 58 17 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 62 19 8 5 3 0 2 83 8 452
2018 AS-01 67 16 6 8 2 0 1 84 10 104
2018 AS-02 54 22 9 7 3 1 3 80 11 143
2018 AS-03 63 16 16 0 5 0 0 79 5 38
2018 AS-04 64 16 10 6 1 0 3 82 7 70
2018 AS-05 70 14 9 2 0 0 5 88 2 44
2018 AS-06 68 26 0 0 5 0 0 95 5 19
2018 AS-07 50 38 0 0 6 0 6 93 7 16
2017 AS 59 21 7 5 4 1 3 83 9 514
2017 AS-01 64 18 7 5 4 0 1 84 9 135
2017 AS-02 57 24 7 4 4 0 4 85 8 166
2017 AS-03 68 12 5 7 2 2 5 86 9 60
2017 AS-04 49 30 5 4 5 2 5 85 9 57
2017 AS-05 54 26 8 4 2 0 6 86 6 50
2017 AS-06 65 13 13 4 4 0 0 78 9 23
2017 AS-07 47 8 16 7 16 0 7 59 24 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 57 18 9 8 7 1 2 76 15 453
2018 AS-01 64 16 7 6 7 0 1 81 12 106
2018 AS-02 57 17 10 8 5 1 2 76 14 143
2018 AS-03 58 21 8 8 5 0 0 79 13 38
2018 AS-04 53 16 10 7 10 1 3 72 18 70
2018 AS-05 55 18 9 7 9 0 2 74 16 44
2018 AS-06 42 37 0 11 11 0 0 79 21 19
2018 AS-07 44 13 19 13 6 6 0 60 20 16
2017 AS 59 18 9 5 5 1 3 80 10 515
2017 AS-01 68 15 6 5 4 1 2 85 9 138
2017 AS-02 55 20 9 7 5 1 2 78 12 165
2017 AS-03 72 12 3 3 3 2 5 89 7 60
2017 AS-04 47 23 14 5 5 2 4 74 11 57
2017 AS-05 60 22 8 4 2 0 4 85 7 50
2017 AS-06 59 13 14 5 5 5 0 76 10 22
2017 AS-07 47 8 23 0 16 0 7 59 17 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 59 10 3 1 0 0 26 94 2 448
2018 AS-01 64 1 1 1 1 0 32 96 3 104
2018 AS-02 53 8 0 0 0 1 39 100 0 140
2018 AS-03 70 5 0 0 0 0 24 100 0 37
2018 AS-04 57 13 9 3 0 0 19 86 4 70
2018 AS-05 68 11 7 0 0 0 14 92 0 44
2018 AS-06 47 32 11 11 0 0 0 79 11 19
2018 AS-07 38 44 6 6 0 6 0 87 7 16
2017 AS 59 9 3 2 1 1 26 92 4 516
2017 AS-01 64 5 1 1 0 0 29 97 1 137
2017 AS-02 58 6 2 2 0 1 30 94 3 167
2017 AS-03 64 5 0 2 2 2 26 95 5 60
2017 AS-04 47 14 5 5 2 0 26 83 10 57
2017 AS-05 64 12 2 4 2 0 16 91 7 50
2017 AS-06 61 22 9 4 0 0 4 86 5 23
2017 AS-07 38 23 16 15 0 0 7 66 17 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 69 14 5 2 2 0 9 91 4 452
2018 AS-01 77 10 1 3 4 0 6 92 7 104
2018 AS-02 59 15 6 2 1 0 17 89 3 143
2018 AS-03 71 13 0 3 5 0 8 91 9 38
2018 AS-04 69 14 9 3 0 0 6 88 3 70
2018 AS-05 68 20 7 0 0 0 5 93 0 44
2018 AS-06 74 21 0 5 0 0 0 95 5 19
2018 AS-07 69 19 6 0 6 0 0 88 6 16
2017 AS 70 13 5 2 1 1 9 91 3 510
2017 AS-01 74 8 3 4 1 0 10 91 6 136
2017 AS-02 69 14 7 1 1 1 7 91 2 164
2017 AS-03 73 12 5 3 0 2 5 91 4 60
2017 AS-04 66 14 4 2 2 0 13 92 4 57
2017 AS-05 72 12 4 0 2 0 10 93 2 50
2017 AS-06 51 31 13 0 0 4 0 86 0 23
2017 AS-07 75 17 0 0 0 0 8 100 0 12

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 64 15 7 4 5 0 5 83 10 453
2018 AS-01 57 16 9 6 9 0 4 76 15 105
2018 AS-02 56 16 9 3 9 1 6 77 13 143
2018 AS-03 71 8 3 8 5 3 3 83 14 38
2018 AS-04 74 16 4 1 0 0 4 94 1 70
2018 AS-05 75 11 7 0 0 0 7 93 0 44
2018 AS-06 74 16 5 5 0 0 0 89 5 19
2018 AS-07 63 19 6 6 0 0 6 87 7 16
2017 AS 63 14 7 7 5 0 4 80 12 515
2017 AS-01 58 12 10 11 7 0 2 72 18 137
2017 AS-02 64 16 8 5 4 1 3 83 9 166
2017 AS-03 61 18 2 5 8 0 5 84 14 60
2017 AS-04 63 10 9 4 3 2 9 82 8 57
2017 AS-05 76 12 0 8 0 0 4 92 8 50
2017 AS-06 43 21 9 9 18 0 0 64 27 23
2017 AS-07 92 8 0 0 0 0 0 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 54 26 10 4 3 0 4 83 6 453
2018 AS-01 58 21 8 4 4 1 5 84 8 106
2018 AS-02 48 28 7 6 5 1 5 81 12 142
2018 AS-03 71 21 3 5 0 0 0 92 5 38
2018 AS-04 54 30 11 1 0 0 3 87 1 70
2018 AS-05 41 34 20 0 2 0 2 77 2 44
2018 AS-06 58 32 11 0 0 0 0 89 0 19
2018 AS-07 63 25 6 0 0 0 6 93 0 16
2017 AS 53 24 15 4 1 0 3 79 6 513
2017 AS-01 59 23 13 3 1 0 1 83 4 138
2017 AS-02 46 23 21 5 1 0 4 72 6 165
2017 AS-03 55 21 12 5 2 0 5 80 7 60
2017 AS-04 47 25 14 5 2 2 5 77 8 57
2017 AS-05 54 28 6 6 4 0 2 84 10 50
2017 AS-06 58 33 9 0 0 0 0 91 0 22
2017 AS-07 69 31 0 0 0 0 0 100 0 13

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 14 32 33 16 4 0 1 46 20 456
2018 AS-01 19 37 29 10 4 0 1 57 14 108
2018 AS-02 13 34 39 13 1 0 1 47 13 143
2018 AS-03 14 38 30 11 8 0 0 51 19 37
2018 AS-04 8 30 31 25 3 0 3 39 29 71
2018 AS-05 11 30 27 27 5 0 0 41 32 44
2018 AS-06 26 5 42 16 11 0 0 32 26 19
2018 AS-07 13 25 19 25 19 0 0 38 44 16
2017 AS 14 25 41 12 7 0 0 40 19 518
2017 AS-01 17 32 34 11 5 0 1 50 16 139
2017 AS-02 16 20 45 10 8 1 0 36 19 167
2017 AS-03 17 34 38 6 5 0 0 50 11 60
2017 AS-04 12 14 44 21 7 0 2 27 28 57
2017 AS-05 8 22 49 6 15 0 0 30 21 50
2017 AS-06 9 37 36 18 0 0 0 46 18 22
2017 AS-07 0 31 31 22 8 8 0 33 33 13

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 20 36 24 10 0 0 34 30 445
2018 AS-01 6 12 36 30 16 0 0 46 18 105
2018 AS-02 6 19 38 27 10 0 0 37 25 139
2018 AS-03 14 11 50 14 11 0 0 25 25 36
2018 AS-04 10 30 30 21 7 0 1 29 41 70
2018 AS-05 19 14 37 26 5 0 0 30 33 43
2018 AS-06 16 32 26 26 0 0 0 26 47 19
2018 AS-07 33 20 33 7 7 0 0 13 53 15
2017 AS 9 19 38 22 10 0 1 33 28 515
2017 AS-01 6 12 35 30 15 1 2 46 18 138
2017 AS-02 8 18 43 21 10 1 0 30 26 165
2017 AS-03 2 15 41 29 12 0 2 42 17 59
2017 AS-04 7 32 44 11 5 0 2 16 39 57
2017 AS-05 20 22 36 16 6 0 0 22 42 50
2017 AS-06 9 21 31 26 13 0 0 39 30 23
2017 AS-07 22 31 31 7 8 0 0 15 54 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 28 24 22 13 11 1 1 29 71 458
2018 AS-01 41 17 19 11 9 1 2 42 58 108
2018 AS-02 26 27 19 15 9 2 1 27 73 144
2018 AS-03 24 29 18 11 13 3 3 25 75 38
2018 AS-04 23 24 30 11 13 0 0 23 77 71
2018 AS-05 20 20 30 16 11 0 2 21 79 44
2018 AS-06 21 26 16 5 32 0 0 21 79 19
2018 AS-07 25 25 25 13 13 0 0 25 75 16
2017 AS 27 22 23 12 13 1 1 28 72 518
2017 AS-01 31 21 20 11 13 3 1 32 68 139
2017 AS-02 28 19 26 13 14 1 0 28 72 167
2017 AS-03 27 27 25 11 7 1 2 28 72 60
2017 AS-04 23 23 17 13 21 2 2 24 76 57
2017 AS-05 24 26 24 14 12 0 0 24 76 50
2017 AS-06 26 17 35 13 9 0 0 26 74 23
2017 AS-07 7 39 23 8 23 0 0 7 93 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 24 317
2018 AS-01 30 61
2018 AS-02 24 101
2018 AS-03 19 27
2018 AS-04 24 55
2018 AS-05 18 34
2018 AS-06 27 15
2018 AS-07 25 12
2017 AS 26 364
2017 AS-01 34 90
2017 AS-02 28 119
2017 AS-03 17 42
2017 AS-04 32 41
2017 AS-05 18 38
2017 AS-06 12 17
2017 AS-07 17 12

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 33 317
2018 AS-01 31 61
2018 AS-02 37 101
2018 AS-03 30 27
2018 AS-04 27 55
2018 AS-05 38 34
2018 AS-06 47 15
2018 AS-07 25 12
2017 AS 35 364
2017 AS-01 33 90
2017 AS-02 42 119
2017 AS-03 26 42
2017 AS-04 32 41
2017 AS-05 41 38
2017 AS-06 23 17
2017 AS-07 17 12

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 AS 23 317
2018 AS-01 21 61
2018 AS-02 33 101
2018 AS-03 22 27
2018 AS-04 9 55
2018 AS-05 21 34
2018 AS-06 20 15
2018 AS-07 50 12
2017 AS 25 364
2017 AS-01 23 90
2017 AS-02 30 119
2017 AS-03 12 42
2017 AS-04 27 41
2017 AS-05 29 38
2017 AS-06 18 17
2017 AS-07 34 12

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 AS 52 317
2018 AS-01 34 61
2018 AS-02 52 101
2018 AS-03 59 27
2018 AS-04 60 55
2018 AS-05 65 34
2018 AS-06 53 15
2018 AS-07 58 12
2017 AS 49 364
2017 AS-01 36 90
2017 AS-02 43 119
2017 AS-03 62 42
2017 AS-04 66 41
2017 AS-05 64 38
2017 AS-06 36 17
2017 AS-07 66 12

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 AS 5 317
2018 AS-01 5 61
2018 AS-02 3 101
2018 AS-03 7 27
2018 AS-04 4 55
2018 AS-05 9 34
2018 AS-06 7 15
2018 AS-07 8 12
2017 AS 7 364
2017 AS-01 9 90
2017 AS-02 7 119
2017 AS-03 5 42
2017 AS-04 10 41
2017 AS-05 3 38
2017 AS-06 11 17
2017 AS-07 0 12

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 AS 25 317
2018 AS-01 16 61
2018 AS-02 19 101
2018 AS-03 26 27
2018 AS-04 40 55
2018 AS-05 24 34
2018 AS-06 40 15
2018 AS-07 25 12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 AS 31 317
2018 AS-01 36 61
2018 AS-02 27 101
2018 AS-03 30 27
2018 AS-04 33 55
2018 AS-05 35 34
2018 AS-06 33 15
2018 AS-07 8 12
2017 AS 33 364
2017 AS-01 30 90
2017 AS-02 34 119
2017 AS-03 31 42
2017 AS-04 27 41
2017 AS-05 37 38
2017 AS-06 42 17
2017 AS-07 34 12

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 AS 3 43 21 9 4 20 297
2018 AS-01 0 47 17 12 3 21 58
2018 AS-02 5 49 18 8 2 18 96
2018 AS-03 4 38 25 21 0 13 24
2018 AS-04 2 39 27 4 4 24 51
2018 AS-05 3 39 24 3 12 18 33
2018 AS-06 0 33 27 7 13 20 15
2018 AS-07 0 18 0 27 9 45 11
2017 AS 6 45 20 14 4 12 358
2017 AS-01 6 50 15 18 3 8 89
2017 AS-02 7 48 21 10 3 11 117
2017 AS-03 5 49 24 10 5 7 41
2017 AS-04 5 40 15 12 3 25 40
2017 AS-05 6 33 30 21 5 5 37
2017 AS-06 18 35 24 6 0 17 17
2017 AS-07 0 42 8 16 8 25 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 AS 25 75 314
2018 AS-01 28 72 61
2018 AS-02 27 73 100
2018 AS-03 41 59 27
2018 AS-04 28 72 54
2018 AS-05 9 91 34
2018 AS-06 13 87 15
2018 AS-07 8 92 12

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 32 18 13 13 14 1 9 55 30 456
2018 AS-01 41 19 9 11 9 2 8 66 23 106
2018 AS-02 33 19 13 15 11 0 9 57 28 144
2018 AS-03 26 24 11 21 8 0 11 56 32 38
2018 AS-04 23 23 15 8 21 1 8 50 33 71
2018 AS-05 23 14 18 14 20 0 11 41 38 44
2018 AS-06 42 11 16 11 16 0 5 56 28 19
2018 AS-07 31 13 6 25 19 0 6 47 47 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 10 18 17 17 26 2 8 32 48 315
2018 AS-01 13 16 18 20 21 3 8 33 46 61
2018 AS-02 10 23 18 17 24 2 6 36 45 100
2018 AS-03 22 19 11 19 19 0 11 46 42 27
2018 AS-04 16 15 18 9 29 2 11 35 44 55
2018 AS-05 0 15 15 24 29 3 15 18 64 34
2018 AS-06 0 7 27 13 53 0 0 7 67 15
2018 AS-07 0 17 25 33 25 0 0 17 58 12
2017 AS 10 20 19 16 24 1 9 33 45 362
2017 AS-01 18 25 16 13 22 1 4 45 38 90
2017 AS-02 9 21 20 18 19 2 12 35 43 119
2017 AS-03 12 12 22 16 28 0 10 27 50 42
2017 AS-04 10 18 23 15 24 0 10 31 44 40
2017 AS-05 5 13 13 19 37 0 13 21 64 38
2017 AS-06 0 23 35 24 18 0 0 23 42 17
2017 AS-07 0 18 18 9 45 0 9 20 59 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 AS 4 11 16 20 44 2 3 16 67 314
2018 AS-01 5 17 18 22 32 2 5 23 57 60
2018 AS-02 6 11 20 19 42 1 2 17 62 101
2018 AS-03 11 15 7 15 48 0 4 27 65 27
2018 AS-04 4 9 17 13 52 0 6 14 69 54
2018 AS-05 0 3 9 26 47 12 3 3 86 34
2018 AS-06 0 0 7 27 67 0 0 0 93 15
2018 AS-07 0 0 17 33 50 0 0 0 83 12
2017 AS 5 11 11 19 51 0 4 16 73 363
2017 AS-01 10 16 10 13 47 1 3 27 63 90
2017 AS-02 7 10 11 26 42 0 3 18 71 118
2017 AS-03 0 5 17 14 60 0 5 5 77 42
2017 AS-04 0 15 13 17 53 0 2 15 72 41
2017 AS-05 0 0 5 16 73 0 5 0 94 38
2017 AS-06 0 12 6 18 64 0 0 12 82 17
2017 AS-07 0 17 8 8 58 0 8 18 72 12
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