2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 26 14 11 7 0 0 67 18 25
2018 Not a person with a disability 45 39 9 5 3 0 0 84 8 301
2017 Person with a disability 23 64 9 0 4 0 0 87 4 22
2017 Not a person with a disability 45 40 7 5 3 0 0 85 8 341
2014 Person with a disability 41 30 10 0 19 0 0 71 19 21
2014 Not a person with a disability 41 42 9 5 3 0 0 83 8 287

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 53 8 11 13 0 0 68 25 24
2018 Not a person with a disability 37 39 9 8 7 0 0 76 15 301
2017 Person with a disability 18 40 4 12 25 0 0 58 38 22
2017 Not a person with a disability 35 36 11 9 8 0 0 71 17 340

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 29 11 4 3 0 0 82 7 25
2018 Not a person with a disability 59 31 6 3 1 0 0 90 4 299
2017 Person with a disability 69 27 4 0 0 0 0 96 0 22
2017 Not a person with a disability 65 27 5 1 2 0 0 92 3 338
2014 Person with a disability 71 19 11 0 0 0 0 89 0 21
2014 Not a person with a disability 74 20 5 1 0 0 0 94 1 286

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 35 32 24 5 4 0 0 67 9 25
2018 Not a person with a disability 44 42 5 6 2 0 0 86 9 300
2017 Person with a disability 36 43 12 4 4 0 0 79 9 22
2017 Not a person with a disability 52 36 6 4 2 0 0 88 6 337
2014 Person with a disability 31 45 9 5 9 0 0 76 15 21
2014 Not a person with a disability 53 36 6 3 2 0 0 89 5 287

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 33 24 7 13 0 0 56 20 25
2018 Not a person with a disability 44 28 13 9 6 1 0 72 15 301
2017 Person with a disability 32 17 25 9 18 0 0 49 26 22
2017 Not a person with a disability 42 28 16 8 6 0 0 70 14 340
2014 Person with a disability 22 29 21 9 14 5 0 54 24 21
2014 Not a person with a disability 38 35 14 7 6 0 0 73 14 286

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 39 15 11 13 0 0 62 24 25
2018 Not a person with a disability 43 34 11 7 5 1 0 77 12 299
2017 Person with a disability 31 34 14 4 18 0 0 65 22 22
2017 Not a person with a disability 41 32 13 8 5 1 0 74 13 342
2014 Person with a disability 27 25 21 13 9 5 0 54 24 21
2014 Not a person with a disability 38 39 12 7 4 0 0 77 12 287

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 26 13 7 20 3 0 59 28 25
2018 Not a person with a disability 37 25 18 9 6 3 2 65 16 301
2017 Person with a disability 36 23 18 10 14 0 0 58 24 21
2017 Not a person with a disability 39 23 13 12 8 4 1 66 21 341
2014 Person with a disability 22 16 20 10 29 5 0 39 40 21
2014 Not a person with a disability 42 26 11 12 6 3 1 70 19 287
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 41 14 11 7 0 0 67 18 25
2018 Not a person with a disability 48 29 10 7 3 3 0 79 10 301
2017 Person with a disability 21 27 20 17 14 0 0 49 31 22
2017 Not a person with a disability 47 31 10 6 4 1 1 79 10 341
2014 Person with a disability 25 36 0 16 19 5 0 64 36 21
2014 Not a person with a disability 45 26 13 7 5 3 1 74 13 287

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 40 13 16 7 0 0 64 24 25
2018 Not a person with a disability 42 32 12 9 3 1 1 75 12 301
2017 Person with a disability 17 52 18 8 5 0 0 69 13 22
2017 Not a person with a disability 46 29 12 7 4 1 1 76 11 342
2014 Person with a disability 38 34 5 13 9 0 0 73 23 21
2014 Not a person with a disability 42 31 10 10 6 1 1 74 16 287

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 52 15 4 16 0 0 65 20 25
2018 Not a person with a disability 47 34 8 6 5 1 0 81 11 302
2017 Person with a disability 26 36 25 4 9 0 0 62 13 22
2017 Not a person with a disability 54 26 8 6 5 0 1 81 11 341
2014 Person with a disability 41 25 11 5 19 0 0 66 24 21
2014 Not a person with a disability 51 25 11 6 6 1 1 77 12 286

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 25 22 10 13 0 0 55 23 24
2018 Not a person with a disability 38 31 14 7 6 4 0 72 13 303
2017 Person with a disability 9 52 13 4 22 0 0 60 27 22
2017 Not a person with a disability 36 32 14 8 7 3 0 69 16 342
2014 Person with a disability 23 20 14 19 19 5 0 46 40 21
2014 Not a person with a disability 32 35 13 8 8 4 0 69 17 287

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 25 15 8 22 0 0 55 30 24
2018 Not a person with a disability 34 34 13 11 8 1 0 68 19 302
2017 Person with a disability 5 51 18 4 22 0 0 56 27 22
2017 Not a person with a disability 32 32 12 15 9 1 0 64 24 342
2014 Person with a disability 23 15 24 13 24 0 0 38 37 21
2014 Not a person with a disability 27 35 16 11 9 2 0 64 20 287

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 17 26 18 22 17 0 0 43 39 23
2018 Not a person with a disability 24 35 16 13 8 3 0 61 22 302
2017 Person with a disability 5 39 16 9 27 5 0 46 37 22
2017 Not a person with a disability 26 29 16 16 9 3 0 57 26 342
2014 Person with a disability 10 33 21 18 19 0 0 43 37 21
2014 Not a person with a disability 23 36 18 11 9 3 0 61 20 287

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 25 23 21 17 0 0 39 38 24
2018 Not a person with a disability 24 36 16 13 8 2 0 62 22 301
2017 Person with a disability 14 33 9 15 28 0 0 48 43 21
2017 Not a person with a disability 22 35 15 16 10 2 0 58 27 342
2014 Person with a disability 15 23 15 23 19 5 0 40 44 21
2014 Not a person with a disability 21 39 12 15 11 3 0 61 27 286
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 25 16 17 16 0 0 51 33 25
2018 Not a person with a disability 32 37 11 12 8 0 0 69 20 301
2017 Person with a disability 18 40 4 21 18 0 0 58 38 22
2017 Not a person with a disability 34 36 10 12 8 0 0 70 20 341
2014 Person with a disability 17 40 5 13 26 0 0 56 39 21
2014 Not a person with a disability 30 37 11 11 10 0 1 67 22 286

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 25 13 9 15 0 0 63 24 25
2018 Not a person with a disability 44 39 8 6 2 0 0 84 8 300
2017 Person with a disability 26 48 4 18 4 0 0 74 22 22
2017 Not a person with a disability 44 41 7 6 2 0 0 85 8 339

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 3 20 37 11 22 7 0 25 35 25
2018 Not a person with a disability 15 20 18 18 14 13 3 41 37 301
2017 Person with a disability 9 22 21 27 18 5 0 32 47 22
2017 Not a person with a disability 14 22 16 18 15 13 2 42 38 341
2014 Person with a disability 0 32 25 15 18 10 0 36 36 21
2014 Not a person with a disability 13 20 16 22 13 13 3 40 42 286

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 42 20 11 7 0 0 62 18 25
2018 Not a person with a disability 37 36 13 9 4 0 0 74 13 301
2017 Person with a disability 12 56 9 8 14 0 0 69 22 22
2017 Not a person with a disability 42 38 7 8 4 0 1 81 12 342
2014 Person with a disability 28 28 9 20 15 0 0 56 34 21
2014 Not a person with a disability 38 34 10 9 7 1 1 73 16 287

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 40 31 5 13 2 6 4 79 16 66
2014 Not a person with a disability 48 36 8 3 2 2 2 87 5 54

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 45 11 11 7 0 0 71 18 25
2018 Not a person with a disability 31 45 9 10 4 0 0 77 14 302
2017 Person with a disability 24 37 8 17 14 0 0 61 31 21
2017 Not a person with a disability 31 44 9 13 3 0 0 76 15 341
2014 Person with a disability 21 37 15 8 19 0 0 58 28 21
2014 Not a person with a disability 27 46 11 11 5 0 0 73 16 286

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 33 13 13 0 0 0 74 13 25
2018 Not a person with a disability 50 34 10 4 2 0 0 83 6 302
2017 Person with a disability 42 49 4 0 4 0 0 91 4 22
2017 Not a person with a disability 55 30 10 3 2 0 0 85 5 341
2014 Person with a disability 40 29 11 5 14 0 0 70 19 21
2014 Not a person with a disability 49 37 8 4 2 0 0 86 6 287

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 53 21 16 9 0 0 0 74 9 25
2018 Not a person with a disability 56 33 6 3 2 0 0 89 5 301
2017 Person with a disability 56 31 4 4 5 0 0 86 9 22
2017 Not a person with a disability 62 24 5 7 3 0 0 86 9 341
2014 Person with a disability 46 34 5 5 10 0 0 80 15 21
2014 Not a person with a disability 57 31 7 2 3 0 0 88 5 285

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 19 20 15 13 33 0 0 40 46 25
2018 Not a person with a disability 27 29 17 13 10 4 0 59 23 302
2017 Person with a disability 34 18 8 23 18 0 0 51 40 22
2017 Not a person with a disability 28 31 16 12 7 4 2 62 21 342
2014 Person with a disability 24 15 14 29 19 0 0 38 48 21
2014 Not a person with a disability 21 36 17 11 10 3 1 59 22 287

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 24 14 20 29 0 3 34 51 25
2018 Not a person with a disability 20 24 17 15 16 4 4 48 34 304
2017 Person with a disability 17 13 9 29 32 0 0 30 61 22
2017 Not a person with a disability 20 24 17 15 16 3 5 48 34 341
2014 Person with a disability 10 23 14 20 29 5 0 34 51 21
2014 Not a person with a disability 18 21 17 19 20 1 4 41 41 286

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 44 24 18 4 0 0 55 22 25
2018 Not a person with a disability 29 40 15 11 5 0 1 69 16 300
2017 Person with a disability 8 45 9 25 14 0 0 53 38 22
2017 Not a person with a disability 35 34 12 12 5 0 1 70 18 338
2014 Person with a disability 17 40 14 20 9 0 0 57 29 21
2014 Not a person with a disability 32 39 10 10 8 0 1 71 19 287

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 32 25 22 13 0 0 40 35 25
2018 Not a person with a disability 31 35 17 9 7 0 0 66 17 299
2017 Person with a disability 18 35 9 25 14 0 0 52 38 22
2017 Not a person with a disability 34 34 14 10 6 0 1 69 17 338
2014 Person with a disability 25 18 20 19 18 0 0 43 38 21
2014 Not a person with a disability 36 33 13 10 7 0 0 70 17 287

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 40 11 14 7 0 0 67 21 25
2018 Not a person with a disability 36 40 11 7 6 0 1 76 13 301
2017 Person with a disability 17 48 22 4 9 0 0 65 13 22
2017 Not a person with a disability 41 35 11 8 4 0 0 76 12 338
2014 Person with a disability 27 34 10 10 19 0 0 61 29 21
2014 Not a person with a disability 38 39 11 8 4 0 0 78 12 286

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 31 22 13 20 0 0 45 33 25
2018 Not a person with a disability 27 35 17 9 6 5 0 66 16 302
2017 Person with a disability 13 40 21 4 22 0 0 53 26 22
2017 Not a person with a disability 27 33 18 8 8 6 0 64 16 341

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 40 37 4 13 7 0 0 76 20 25
2018 Not a person with a disability 45 35 11 5 4 0 0 81 9 301
2017 Person with a disability 35 35 13 0 16 0 0 71 16 22
2017 Not a person with a disability 46 32 11 8 3 0 0 78 11 340
2014 Person with a disability 30 37 10 9 14 0 0 67 23 21
2014 Not a person with a disability 41 37 12 4 5 0 0 78 9 287

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 41 14 11 7 0 0 67 18 25
2018 Not a person with a disability 35 27 25 8 4 0 0 62 12 302
2017 Person with a disability 36 39 17 0 8 0 0 75 8 22
2017 Not a person with a disability 36 35 17 6 4 0 1 72 10 341
2014 Person with a disability 42 36 13 4 5 0 0 78 9 21
2014 Not a person with a disability 44 28 17 8 3 0 0 72 11 287

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 27 33 41 25
2018 Not a person with a disability 24 37 40 304
2017 Person with a disability 18 56 26 22
2017 Not a person with a disability 26 37 37 340
2014 Person with a disability 27 32 40 21
2014 Not a person with a disability 24 41 35 287

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 27 12 37 6 11 7 87
2014 Not a person with a disability 17 21 44 6 9999 12 71
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 40 11 0 0 0 0 89 0 25
2018 Not a person with a disability 62 30 6 2 0 0 0 93 2 299
2017 Person with a disability 62 38 0 0 0 0 0 100 0 22
2017 Not a person with a disability 61 29 6 1 2 0 0 91 4 341
2014 Person with a disability 42 49 4 0 5 0 0 90 5 21
2014 Not a person with a disability 58 31 7 2 2 0 0 89 3 287

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 57 11 3 7 0 0 78 11 25
2018 Not a person with a disability 35 42 14 6 2 0 0 78 8 303
2017 Person with a disability 35 47 13 4 0 0 0 82 4 22
2017 Not a person with a disability 39 38 14 5 4 0 0 78 9 342
2014 Person with a disability 28 35 18 9 9 0 0 63 19 21
2014 Not a person with a disability 36 43 12 4 5 1 0 79 9 287

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 23 31 30 9 0 0 38 31 25
2018 Not a person with a disability 9 19 35 23 10 2 2 34 29 302
2017 Person with a disability 18 18 30 25 4 0 4 31 37 22
2017 Not a person with a disability 6 21 34 22 12 2 3 36 29 342
2014 Person with a disability 18 4 28 35 15 0 0 50 22 21
2014 Not a person with a disability 9 19 32 24 15 0 2 39 28 287

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 36 18 26 12 0 0 38 44 25
2018 Not a person with a disability 15 20 25 23 12 3 2 37 37 303
2017 Person with a disability 18 22 39 16 4 0 0 21 40 22
2017 Not a person with a disability 8 20 26 23 17 1 4 43 30 338
2014 Person with a disability 9 27 16 28 10 5 5 42 40 21
2014 Not a person with a disability 10 12 31 27 18 2 1 46 22 286

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 22 31 16 19 0 0 36 33 25
2018 Not a person with a disability 6 18 23 26 17 4 7 48 27 303
2017 Person with a disability 9 4 26 30 23 0 9 57 14 22
2017 Not a person with a disability 7 11 27 26 18 3 8 50 20 341
2014 Person with a disability 23 13 18 31 10 0 5 43 38 21
2014 Not a person with a disability 6 13 27 24 22 3 6 50 21 286

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 11 36 32 14 0 0 46 18 25
2018 Not a person with a disability 4 13 28 35 17 2 2 53 18 300
2017 Person with a disability 5 9 44 28 10 0 4 39 14 21
2017 Not a person with a disability 6 9 31 28 21 1 4 51 16 341
2014 Person with a disability 14 8 9 44 25 0 0 68 22 21
2014 Not a person with a disability 3 10 28 33 23 1 2 58 13 286

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 40 22 7 12 0 0 19 58 25
2018 Not a person with a disability 18 20 31 14 13 2 2 28 40 303
2017 Person with a disability 31 8 34 12 9 0 5 23 41 22
2017 Not a person with a disability 16 22 22 19 17 1 3 38 39 339
2014 Person with a disability 23 18 23 21 10 0 5 33 43 21
2014 Not a person with a disability 13 23 31 14 15 1 2 30 38 287

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 27 27 19 15 0 0 34 38 25
2018 Not a person with a disability 17 22 28 19 8 5 2 29 41 302
2017 Person with a disability 18 17 31 16 9 4 4 27 39 22
2017 Not a person with a disability 11 21 26 22 12 4 4 37 34 341
2014 Person with a disability 18 24 11 38 5 5 0 45 44 21
2014 Not a person with a disability 11 21 28 20 15 1 2 37 34 287

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 23 26 31 9 0 0 39 34 25
2018 Not a person with a disability 8 17 31 25 12 3 4 39 27 303
2017 Person with a disability 18 26 9 35 4 4 4 42 48 22
2017 Not a person with a disability 11 14 27 22 17 2 5 42 28 340
2014 Person with a disability 19 32 9 26 15 0 0 40 51 21
2014 Not a person with a disability 9 17 32 23 16 1 3 40 27 285

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 42 9 20 7 0 0 64 27 25
2018 Not a person with a disability 47 28 9 9 7 1 0 75 16 301
2017 Person with a disability 26 32 0 29 13 0 0 58 42 22
2017 Not a person with a disability 42 28 10 11 9 1 0 71 20 341
2014 Person with a disability 11 49 5 15 21 0 0 60 36 20
2014 Not a person with a disability 47 24 10 8 12 0 0 71 20 287

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 46 13 6 8 0 0 74 13 24
2018 Not a person with a disability 47 35 6 7 4 0 0 83 11 302
2017 Person with a disability 9 62 11 9 9 0 0 71 17 22
2017 Not a person with a disability 42 37 7 9 5 0 0 79 14 340
2014 Person with a disability 24 57 9 5 5 0 0 81 10 21
2014 Not a person with a disability 42 38 10 7 3 0 0 80 10 285

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 27 31 16 11 0 0 42 27 25
2018 Not a person with a disability 40 38 12 7 3 1 0 79 10 302

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 33 14 9 13 3 0 62 23 25
2018 Not a person with a disability 43 33 11 6 3 2 0 79 10 302
2017 Person with a disability 30 40 11 9 9 0 0 71 18 22
2017 Not a person with a disability 49 29 12 3 5 2 0 80 8 341
2014 Person with a disability 37 24 0 15 15 9 0 68 32 21
2014 Not a person with a disability 47 29 13 5 2 4 1 79 7 286

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 41 11 4 16 0 0 69 20 25
2018 Not a person with a disability 41 36 11 8 2 1 0 78 10 300
2017 Person with a disability 35 29 14 9 13 0 0 64 22 22
2017 Not a person with a disability 45 33 14 5 3 1 0 78 8 341
2014 Person with a disability 47 9 21 9 9 5 0 59 19 21
2014 Not a person with a disability 45 34 12 6 3 0 0 80 8 287

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 30 39 11 7 13 0 0 69 20 25
2018 Not a person with a disability 51 34 6 7 2 0 0 85 8 302
2017 Person with a disability 31 48 4 0 18 0 0 78 18 22
2017 Not a person with a disability 53 30 8 7 3 0 0 82 9 341
2014 Person with a disability 47 26 9 9 9 0 0 73 18 21
2014 Not a person with a disability 55 31 6 4 4 0 0 86 8 287

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 31 20 22 13 3 0 43 36 25
2018 Not a person with a disability 27 30 17 8 9 6 2 62 19 302
2017 Person with a disability 22 31 9 20 18 0 0 53 38 22
2017 Not a person with a disability 24 26 13 17 12 5 3 54 31 340
2014 Person with a disability 10 35 10 20 24 0 0 45 45 21
2014 Not a person with a disability 30 30 15 10 11 3 2 63 22 287

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 44 13 0 11 0 6 74 12 24
2018 Not a person with a disability 39 35 9 10 5 1 0 75 15 301
2017 Person with a disability 32 39 9 20 0 0 0 71 20 22
2017 Not a person with a disability 45 30 9 8 5 3 0 78 13 342
2014 Person with a disability 32 35 10 9 10 5 0 70 20 21
2014 Not a person with a disability 44 34 9 5 5 3 0 81 10 287

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 22 34 23 13 8 0 0 56 21 24
2018 Not a person with a disability 37 33 17 9 5 0 0 70 14 302

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 14 24 28 15 20 0 0 38 34 25
2018 Not a person with a disability 26 23 15 12 10 11 3 57 26 303
2017 Person with a disability 18 17 22 18 25 0 0 35 43 22
2017 Not a person with a disability 23 22 16 15 14 8 3 50 32 341
2014 Person with a disability 8 23 5 19 29 15 0 37 57 21
2014 Not a person with a disability 19 25 17 13 16 7 4 49 32 287

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 33 67 25
2018 Not a person with a disability 13 87 301

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 21 17 25 11 15 4 35 44 24
2018 Not a person with a disability 16 20 24 8 6 21 5 49 18 300
2017 Person with a disability 17 13 22 21 18 5 4 33 42 22
2017 Not a person with a disability 23 16 18 8 10 20 5 51 24 342
2014 Person with a disability 9 9 35 10 23 15 0 20 39 21
2014 Not a person with a disability 19 21 18 7 9 20 6 53 23 287

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 38 21 15 11 0 0 52 26 24
2018 Not a person with a disability 32 30 18 7 6 6 1 68 13 301
2017 Person with a disability 26 25 22 14 13 0 0 51 27 22
2017 Not a person with a disability 34 28 17 8 7 5 1 66 16 340
2014 Person with a disability 14 24 35 4 23 0 0 38 27 21
2014 Not a person with a disability 31 25 19 7 8 9 0 63 17 287

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 21 79 24
2018 Not a person with a disability 7 93 299

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 17 26 7 13 18 9 37 28 25
2018 Not a person with a disability 21 15 28 5 2 24 6 50 10 303
2017 Person with a disability 17 13 27 4 9 13 16 43 19 22
2017 Not a person with a disability 25 16 19 3 6 26 5 60 13 342
2014 Person with a disability 17 15 26 4 19 19 0 40 28 21
2014 Not a person with a disability 18 17 23 4 2 27 9 54 9 287

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 40 17 4 13 3 5 64 18 25
2018 Not a person with a disability 36 26 20 5 3 8 1 69 9 303
2017 Person with a disability 26 26 27 4 9 0 7 57 15 22
2017 Not a person with a disability 42 26 15 2 5 9 1 75 9 342
2014 Person with a disability 28 20 24 5 19 5 0 49 25 21
2014 Not a person with a disability 32 26 20 5 2 13 2 68 8 285
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 48 15 0 13 0 0 72 13 25
2018 Not a person with a disability 54 30 8 4 3 0 1 85 7 300
2017 Person with a disability 31 44 16 0 9 0 0 75 9 22
2017 Not a person with a disability 59 23 7 4 5 1 1 84 9 342

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 46 11 0 4 4 0 85 4 25
2018 Not a person with a disability 46 36 10 7 1 1 0 82 8 298
2017 Person with a disability 26 42 9 13 9 0 0 69 23 22
2017 Not a person with a disability 39 41 11 5 3 1 0 81 8 342

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 10 33 20 17 16 4 0 45 34 25
2018 Not a person with a disability 30 31 16 11 10 1 0 62 22 297
2017 Person with a disability 4 48 5 13 26 0 5 54 41 22
2017 Not a person with a disability 21 37 17 13 8 2 1 60 23 341

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 12 29 14 27 13 4 0 43 42 25
2018 Not a person with a disability 25 23 21 15 16 0 1 48 31 302
2017 Person with a disability 32 23 17 9 20 0 0 54 29 22
2017 Not a person with a disability 28 23 18 13 13 1 4 54 27 342

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 11 33 22 9 22 4 0 45 32 25
2018 Not a person with a disability 13 25 25 20 16 0 0 39 36 302
2017 Person with a disability 9 32 26 7 27 0 0 41 34 22
2017 Not a person with a disability 14 27 25 16 16 0 2 42 33 341

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 35 31 7 7 4 0 53 15 25
2018 Not a person with a disability 25 30 22 14 7 0 2 55 22 300
2017 Person with a disability 18 18 34 11 14 0 5 38 26 22
2017 Not a person with a disability 26 33 20 11 6 1 3 61 18 340

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 20 18 20 22 4 0 38 43 25
2018 Not a person with a disability 18 22 22 16 21 1 0 41 37 299
2017 Person with a disability 14 9 50 0 27 0 0 23 27 22
2017 Not a person with a disability 18 24 18 17 19 1 3 44 37 340

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 43 25 4 8 8 4 9 78 18 24
2018 Not a person with a disability 44 21 15 7 5 2 7 70 13 302
2017 Person with a disability 36 9 32 5 8 0 9 50 14 22
2017 Not a person with a disability 43 17 15 5 6 1 14 69 13 341

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 17 14 7 20 4 0 57 28 25
2018 Not a person with a disability 28 26 24 14 7 0 0 54 21 301
2017 Person with a disability 23 26 29 8 9 4 0 52 18 22
2017 Not a person with a disability 30 29 23 10 6 0 2 60 16 342

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 25 29 11 20 11 4 0 57 32 25
2018 Not a person with a disability 30 32 19 10 7 1 1 64 17 301
2017 Person with a disability 14 31 28 4 18 4 0 47 24 22
2017 Not a person with a disability 33 32 17 9 4 2 4 68 14 341

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 42 11 5 18 4 0 64 25 25
2018 Not a person with a disability 29 31 21 12 5 1 0 61 18 300
2017 Person with a disability 25 31 21 9 9 4 0 59 18 22
2017 Not a person with a disability 26 34 20 10 6 1 3 62 17 342

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 32 26 15 19 4 4 0 60 24 24
2018 Not a person with a disability 37 31 22 5 3 0 2 70 8 300
2017 Person with a disability 23 46 8 4 14 4 0 73 19 22
2017 Not a person with a disability 38 32 14 9 4 0 4 73 13 339

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 43 11 5 14 4 0 68 21 25
2018 Not a person with a disability 26 34 24 8 5 0 2 61 14 301
2017 Person with a disability 27 29 26 5 9 4 0 59 14 22
2017 Not a person with a disability 32 30 18 11 5 1 3 64 17 342

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 20 14 7 4 4 0 74 11 25
2018 Not a person with a disability 56 23 11 3 3 0 3 82 7 299
2017 Person with a disability 34 22 17 13 9 4 0 59 23 22
2017 Not a person with a disability 53 22 14 5 3 0 4 77 8 340

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 62 18 3 4 9 4 0 83 13 25
2018 Not a person with a disability 72 15 5 0 1 1 6 94 1 301

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 38 20 18 4 16 4 0 60 21 25
2018 Not a person with a disability 70 11 7 3 4 1 4 85 7 301
2017 Person with a disability 60 14 9 4 9 4 0 77 14 22
2017 Not a person with a disability 71 9 8 4 3 1 3 84 8 341

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 27 16 7 18 4 0 57 27 25
2018 Not a person with a disability 53 29 9 5 3 0 2 83 7 300
2017 Person with a disability 43 22 18 9 0 9 0 71 9 22
2017 Not a person with a disability 50 29 10 5 3 0 2 81 8 341

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 33 25 13 4 21 4 0 61 26 24
2018 Not a person with a disability 58 18 10 6 5 0 3 79 11 299
2017 Person with a disability 42 18 9 4 23 4 0 63 28 22
2017 Not a person with a disability 60 19 8 7 2 1 3 82 9 339

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 58 4 0 0 4 4 30 94 6 23
2018 Not a person with a disability 52 9 6 2 0 0 31 89 3 300
2017 Person with a disability 45 4 0 0 0 4 47 100 0 22
2017 Not a person with a disability 55 10 3 1 0 0 30 94 2 338

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 35 7 3 0 4 4 88 4 25
2018 Not a person with a disability 63 21 6 2 1 1 6 90 3 301
2017 Person with a disability 71 9 4 0 0 0 16 95 0 22
2017 Not a person with a disability 66 19 6 1 1 0 6 91 2 340

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 23 6 4 9 4 4 80 14 25
2018 Not a person with a disability 66 11 6 5 7 0 5 81 12 301
2017 Person with a disability 56 14 13 5 7 0 5 74 13 21
2017 Not a person with a disability 61 15 8 5 6 0 5 80 11 341

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 27 37 24 5 0 7 0 68 6 25
2018 Not a person with a disability 46 33 14 2 2 0 3 81 5 300
2017 Person with a disability 23 35 17 13 0 0 11 66 15 22
2017 Not a person with a disability 57 26 11 2 1 0 4 86 3 340

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 24 39 11 16 4 0 32 28 25
2018 Not a person with a disability 15 29 35 13 7 0 1 44 20 302
2017 Person with a disability 5 14 46 4 27 4 0 19 33 22
2017 Not a person with a disability 11 31 39 13 4 0 1 43 18 342

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 20 48 12 0 4 0 13 38 25
2018 Not a person with a disability 8 28 36 18 8 0 0 27 37 296
2017 Person with a disability 31 25 26 18 0 0 0 18 56 22
2017 Not a person with a disability 9 20 39 21 9 1 1 30 30 341
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 27 28 9 15 3 0 18 82 25
2018 Not a person with a disability 33 28 19 9 10 0 1 34 66 302
2017 Person with a disability 35 17 18 9 21 0 0 35 65 22
2017 Not a person with a disability 32 25 19 10 10 2 2 34 66 341

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 40 19
2018 Not a person with a disability 26 203
2017 Person with a disability 36 14
2017 Not a person with a disability 24 216

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 25 19
2018 Not a person with a disability 33 203
2017 Person with a disability 39 14
2017 Not a person with a disability 31 216

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 34 19
2018 Not a person with a disability 27 203
2017 Person with a disability 6 14
2017 Not a person with a disability 22 216

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 42 19
2018 Not a person with a disability 37 203
2017 Person with a disability 49 14
2017 Not a person with a disability 43 216

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Person with a disability 5 19
2018 Not a person with a disability 7 203
2017 Person with a disability 0 14
2017 Not a person with a disability 6 216

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Person with a disability 14 19
2018 Not a person with a disability 33 203

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Person with a disability 28 19
2018 Not a person with a disability 35 203
2017 Person with a disability 43 14
2017 Not a person with a disability 39 216

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Person with a disability 5 49 16 26 5 0 17
2018 Not a person with a disability 6 45 20 10 1 18 184
2017 Person with a disability 14 23 14 49 0 0 13
2017 Not a person with a disability 7 51 22 8 4 9 206

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 40 60 19
2018 Not a person with a disability 36 64 199

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 15 22 11 20 0 7 42 34 25
2018 Not a person with a disability 43 16 13 12 10 0 7 63 23 302

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 18 33 14 16 14 5 0 54 32 19
2018 Not a person with a disability 21 27 15 15 13 0 9 53 31 201
2017 Person with a disability 7 37 20 21 14 0 0 44 36 14
2017 Not a person with a disability 23 24 14 11 14 3 10 54 30 215

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 9 10 25 46 10 0 10 79 18
2018 Not a person with a disability 3 10 13 22 39 5 8 15 70 201
2017 Person with a disability 0 6 13 0 74 0 7 7 79 14
2017 Not a person with a disability 3 7 15 14 42 5 15 13 69 217
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