2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 22 26 8 13 0 0 53 21 10
2018 Non-Aboriginal 45 38 8 5 3 0 0 83 8 315
2017 Aboriginal 59 25 6 0 11 0 0 83 11 16
2017 Non-Aboriginal 42 43 7 5 3 0 0 85 8 346
2014 Aboriginal 59 41 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 40 41 9 5 4 0 0 82 9 298
2011 Aboriginal 73 27 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 52 34 7 3 5 0 0 85 7 286
2008 Aboriginal 57 29 0 10 5 0 0 86 14 21
2008 Non-Aboriginal 43 43 8 4 1 0 0 87 5 244

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 29 0 8 19 0 0 72 28 16
2017 Non-Aboriginal 33 37 12 10 9 0 0 70 19 345

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 78 5 6 0 11 0 0 83 11 16
2017 Non-Aboriginal 64 29 5 1 1 0 0 93 2 343
2014 Aboriginal 79 21 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 73 20 6 1 0 0 0 93 1 297
2011 Aboriginal 80 20 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 73 23 2 1 1 0 0 96 2 286

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 64 25 0 0 11 0 0 89 11 16
2017 Non-Aboriginal 50 37 7 4 2 0 0 87 6 342
2014 Aboriginal 49 41 0 9 0 0 0 91 9 10
2014 Non-Aboriginal 51 36 6 3 3 0 0 88 6 298
2011 Aboriginal 60 40 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 53 35 4 4 3 0 0 88 7 286
2008 Aboriginal 67 19 10 0 5 0 0 86 5 21
2008 Non-Aboriginal 52 43 3 2 0 0 0 95 2 244

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 18 35 21 9 0 0 35 30 10
2018 Non-Aboriginal 43 29 13 9 6 1 0 72 15 315
2017 Aboriginal 48 19 25 8 0 0 0 67 8 16
2017 Non-Aboriginal 40 28 17 8 7 0 0 68 15 345
2014 Aboriginal 40 41 0 0 19 0 0 81 19 10
2014 Non-Aboriginal 37 34 15 8 6 1 0 71 14 297
2011 Aboriginal 53 6 27 14 0 0 0 60 14 15
2011 Non-Aboriginal 46 30 11 6 7 1 0 76 13 287

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 26 35 8 22 0 0 35 30 10
2018 Non-Aboriginal 42 34 10 7 5 1 0 77 13 313
2017 Aboriginal 43 38 5 14 0 0 0 81 14 16
2017 Non-Aboriginal 40 32 13 8 6 1 0 72 14 347
2014 Aboriginal 30 51 0 9 9 0 0 81 19 10
2014 Non-Aboriginal 38 37 13 7 5 0 0 75 12 298
2011 Aboriginal 53 19 20 7 0 0 0 73 7 15
2011 Non-Aboriginal 46 33 9 7 6 0 0 78 13 287
2008 Aboriginal 43 29 14 5 10 0 0 71 14 21
2008 Non-Aboriginal 45 33 10 8 3 0 0 79 11 245

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 9 35 0 30 0 0 35 30 10
2018 Non-Aboriginal 37 25 17 9 7 3 1 65 17 315
2017 Aboriginal 57 13 10 6 14 0 0 70 20 16
2017 Non-Aboriginal 37 24 14 12 8 4 1 64 21 345
2014 Aboriginal 51 21 0 9 19 0 0 72 28 10
2014 Non-Aboriginal 40 25 12 12 7 3 1 68 20 298
2011 Aboriginal 53 6 14 19 0 7 0 64 21 15
2011 Non-Aboriginal 43 22 16 6 7 3 2 69 14 287
2008 Aboriginal 24 33 10 5 19 5 5 63 26 21
2008 Non-Aboriginal 40 25 11 10 7 6 2 70 18 245
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 22 43 0 9 0 0 49 9 10
2018 Non-Aboriginal 47 30 10 7 3 2 0 79 11 315
2017 Aboriginal 36 25 34 5 0 0 0 61 5 16
2017 Non-Aboriginal 46 31 9 7 5 1 1 79 12 346
2014 Aboriginal 30 30 21 0 9 0 10 67 10 10
2014 Non-Aboriginal 44 26 12 8 6 3 1 73 15 298
2011 Aboriginal 47 26 13 7 6 0 0 73 13 15
2011 Non-Aboriginal 47 28 12 8 5 1 0 75 13 286
2008 Aboriginal 29 29 14 14 10 5 0 60 25 21
2008 Non-Aboriginal 47 26 12 5 7 2 0 75 13 242

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 26 35 0 17 13 0 40 19 10
2018 Non-Aboriginal 42 33 11 9 3 1 1 76 13 315
2017 Aboriginal 31 49 11 8 0 0 0 80 8 16
2017 Non-Aboriginal 44 30 13 7 5 1 1 75 12 347
2014 Aboriginal 49 21 11 9 9 0 0 70 19 10
2014 Non-Aboriginal 41 31 9 10 6 1 1 74 17 298
2011 Aboriginal 47 6 20 20 6 0 0 53 27 15
2011 Non-Aboriginal 46 25 11 12 6 1 0 72 18 286
2008 Aboriginal 33 29 10 14 14 0 0 62 29 21
2008 Non-Aboriginal 45 33 7 7 7 0 0 78 14 242

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 40 22 0 17 0 0 61 17 10
2018 Non-Aboriginal 45 35 7 6 5 1 0 81 12 316
2017 Aboriginal 43 24 18 8 5 0 0 68 14 16
2017 Non-Aboriginal 53 27 8 6 5 0 1 80 11 346
2014 Aboriginal 49 21 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 50 25 11 6 7 1 1 76 12 297

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 40 43 0 0 0 0 57 0 10
2018 Non-Aboriginal 39 30 13 7 7 3 0 71 15 315
2017 Aboriginal 26 46 24 4 0 0 0 71 4 16
2017 Non-Aboriginal 34 32 14 9 8 3 0 68 18 347
2014 Aboriginal 19 22 10 19 30 0 0 41 49 10
2014 Non-Aboriginal 31 34 13 8 8 4 0 68 18 298
2011 Aboriginal 27 27 20 13 14 0 0 54 27 15
2011 Non-Aboriginal 29 31 18 10 9 3 0 62 19 287

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 40 26 9 8 0 0 57 17 10
2018 Non-Aboriginal 34 33 12 11 9 1 0 68 20 314
2017 Aboriginal 27 36 19 10 0 8 0 69 11 16
2017 Non-Aboriginal 30 32 12 15 10 1 0 63 25 347
2014 Aboriginal 19 22 10 19 30 0 0 41 49 10
2014 Non-Aboriginal 27 34 17 10 10 2 0 63 20 298
2011 Aboriginal 47 13 6 27 6 0 0 60 34 15
2011 Non-Aboriginal 33 33 14 9 10 1 0 67 19 287
2008 Aboriginal 29 29 10 19 10 5 0 60 30 21
2008 Non-Aboriginal 33 33 12 12 9 1 0 66 22 244

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 18 48 9 8 0 0 35 17 10
2018 Non-Aboriginal 24 35 15 14 9 3 0 61 23 313
2017 Aboriginal 27 16 30 18 0 8 0 47 20 16
2017 Non-Aboriginal 24 30 16 16 11 3 0 56 28 347
2014 Aboriginal 19 22 21 19 19 0 0 41 38 10
2014 Non-Aboriginal 23 36 18 11 9 3 0 61 21 298
2011 Aboriginal 27 33 20 14 0 7 0 64 15 15
2011 Non-Aboriginal 23 39 14 12 9 3 0 65 21 287
2008 Aboriginal 10 38 10 24 14 5 0 50 40 21
2008 Non-Aboriginal 23 39 15 11 9 4 0 63 21 244

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 18 48 9 8 0 0 35 17 10
2018 Non-Aboriginal 23 36 15 14 9 2 0 61 23 313
2017 Aboriginal 35 34 18 14 0 0 0 69 14 15
2017 Non-Aboriginal 21 34 15 17 12 2 0 56 29 347
2014 Aboriginal 10 43 10 19 19 0 0 53 38 10
2014 Non-Aboriginal 21 38 12 15 12 3 0 60 28 297
2011 Aboriginal 20 33 13 14 6 14 0 61 23 15
2011 Non-Aboriginal 23 41 11 12 11 2 0 65 23 287
2008 Aboriginal 14 48 5 10 24 0 0 62 33 21
2008 Non-Aboriginal 24 39 13 13 11 1 0 64 24 245
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 31 13 22 17 0 0 49 39 10
2018 Non-Aboriginal 32 37 11 12 8 0 0 69 20 315
2017 Aboriginal 21 42 17 14 5 0 0 64 19 16
2017 Non-Aboriginal 33 36 9 13 9 0 0 70 21 346
2014 Aboriginal 29 41 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 29 37 11 11 11 0 1 66 22 297
2011 Aboriginal 40 40 14 7 0 0 0 79 7 15
2011 Non-Aboriginal 28 39 11 12 9 0 0 68 21 287

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 39 26 0 17 0 0 57 17 10
2018 Non-Aboriginal 45 38 7 6 3 0 0 83 9 314
2017 Aboriginal 57 32 0 5 5 0 0 89 11 16
2017 Non-Aboriginal 41 42 8 7 2 0 0 83 9 344

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 9 22 51 9 0 0 18 60 10
2018 Non-Aboriginal 14 21 19 16 14 13 2 42 36 315
2017 Aboriginal 11 35 25 6 5 14 4 56 14 16
2017 Non-Aboriginal 13 21 16 19 15 12 2 40 40 346
2014 Aboriginal 9 30 21 30 9 0 0 40 40 10
2014 Non-Aboriginal 13 21 16 21 14 13 3 39 41 297

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 26 26 22 17 0 0 35 39 10
2018 Non-Aboriginal 37 38 13 9 4 0 0 75 12 315
2017 Aboriginal 37 58 0 5 0 0 0 95 5 16
2017 Non-Aboriginal 40 39 8 8 5 0 1 79 13 347
2014 Aboriginal 59 0 11 9 21 0 0 59 30 10
2014 Non-Aboriginal 37 34 10 9 7 1 1 72 17 298
2011 Aboriginal 27 33 13 7 14 7 0 64 22 15
2011 Non-Aboriginal 39 32 11 8 9 0 0 72 17 287
2008 Aboriginal 24 38 5 5 19 5 5 68 26 21
2008 Non-Aboriginal 40 34 9 8 8 0 0 75 17 242

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 38 34 5 11 2 6 4 81 14 66
2014 Non-Aboriginal 48 37 7 3 2 2 2 87 5 56

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 78 13 0 0 0 0 87 0 10
2018 Non-Aboriginal 31 44 9 10 5 1 0 76 15 316
2017 Aboriginal 20 21 25 35 0 0 0 40 35 16
2017 Non-Aboriginal 31 45 8 12 4 0 0 76 16 345
2014 Aboriginal 21 49 21 0 9 0 0 70 9 10
2014 Non-Aboriginal 27 45 10 11 6 0 0 72 17 297
2011 Aboriginal 33 41 20 0 6 0 0 73 6 15
2011 Non-Aboriginal 32 39 10 13 5 0 1 72 18 287
2008 Aboriginal 24 43 10 10 14 0 0 67 24 21
2008 Non-Aboriginal 36 44 7 9 4 0 0 80 13 244

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 47 9 0 13 0 0 78 13 10
2018 Non-Aboriginal 49 34 10 5 1 0 0 83 7 316
2017 Aboriginal 67 17 0 6 11 0 0 83 17 16
2017 Non-Aboriginal 53 32 10 3 2 0 0 85 5 346
2014 Aboriginal 49 51 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 48 36 9 4 3 0 0 84 7 298
2011 Aboriginal 53 33 14 0 0 0 0 86 0 15
2011 Non-Aboriginal 53 33 6 3 3 1 0 87 6 287
2008 Aboriginal 67 14 10 10 0 0 0 81 10 21
2008 Non-Aboriginal 51 34 11 3 0 0 0 85 4 244

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 47 9 0 13 0 0 78 13 10
2018 Non-Aboriginal 56 32 6 4 1 0 0 88 5 315
2017 Aboriginal 72 6 0 11 11 0 0 78 22 16
2017 Non-Aboriginal 61 26 5 6 2 0 0 87 9 346
2014 Aboriginal 59 32 9 0 0 0 0 91 0 10
2014 Non-Aboriginal 56 32 7 2 4 0 0 87 6 296
2011 Aboriginal 67 27 7 0 0 0 0 93 0 15
2011 Non-Aboriginal 54 34 7 2 2 0 0 89 5 287
2008 Aboriginal 57 24 10 10 0 0 0 81 10 21
2008 Non-Aboriginal 50 41 4 3 2 0 0 91 5 244

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 14 26 9 30 13 0 26 44 10
2018 Non-Aboriginal 27 29 16 13 11 4 0 58 25 316
2017 Aboriginal 45 6 6 19 5 19 0 62 30 16
2017 Non-Aboriginal 27 31 17 13 8 3 2 61 22 347
2014 Aboriginal 21 30 21 0 19 9 0 56 21 10
2014 Non-Aboriginal 22 34 17 13 11 3 1 58 24 298
2011 Aboriginal 33 27 14 13 0 7 6 69 15 15
2011 Non-Aboriginal 29 35 13 11 8 3 1 66 20 287
2008 Aboriginal 33 24 10 5 29 0 0 57 33 21
2008 Non-Aboriginal 27 35 12 17 7 1 1 63 24 244

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 0 30 9 30 13 9 11 50 10
2018 Non-Aboriginal 19 25 17 16 16 3 4 48 34 318
2017 Aboriginal 42 5 20 28 6 0 0 47 34 16
2017 Non-Aboriginal 18 24 16 16 17 3 5 46 36 346
2014 Aboriginal 30 9 30 0 30 0 0 40 30 10
2014 Non-Aboriginal 17 22 16 19 20 1 4 41 42 297
2011 Aboriginal 26 26 14 13 14 0 7 56 29 15
2011 Non-Aboriginal 19 28 16 13 14 1 9 52 30 286
2008 Aboriginal 10 19 10 29 29 0 5 30 60 21
2008 Non-Aboriginal 17 32 14 16 14 0 6 53 32 244

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 27 54 0 14 5 0 0 81 19 16
2017 Non-Aboriginal 33 34 12 13 6 0 1 68 19 343
2014 Aboriginal 19 41 21 9 9 0 0 60 19 10
2014 Non-Aboriginal 31 39 10 11 9 0 1 70 20 298
2011 Aboriginal 40 33 14 14 0 0 0 73 14 15
2011 Non-Aboriginal 40 36 9 9 5 1 0 77 14 287

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 43 24 14 19 0 0 0 67 19 16
2017 Non-Aboriginal 33 35 13 11 7 0 1 68 18 343
2014 Aboriginal 39 31 0 11 19 0 0 70 30 10
2014 Non-Aboriginal 35 32 14 11 7 0 0 68 18 298

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 45 35 0 14 5 0 0 81 19 16
2017 Non-Aboriginal 38 36 13 8 4 0 0 75 13 343
2014 Aboriginal 30 40 0 11 19 0 0 70 30 10
2014 Non-Aboriginal 38 39 11 8 4 0 0 77 12 297
2011 Aboriginal 61 39 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 51 31 8 5 5 0 0 82 10 284

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 18 35 9 30 0 0 26 39 10
2018 Non-Aboriginal 27 36 17 9 7 4 0 65 17 316
2017 Aboriginal 25 30 24 14 7 0 0 55 21 16
2017 Non-Aboriginal 25 35 18 7 9 6 0 64 17 346

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 30 26 8 9 0 0 57 17 10
2018 Non-Aboriginal 45 36 9 5 4 0 0 81 10 315
2017 Aboriginal 49 25 4 8 14 0 0 73 22 16
2017 Non-Aboriginal 45 33 11 7 4 0 0 78 11 345
2014 Aboriginal 41 19 21 19 0 0 0 61 19 10
2014 Non-Aboriginal 40 38 12 4 6 0 0 78 10 298
2011 Aboriginal 33 40 7 14 6 0 0 73 20 15
2011 Non-Aboriginal 47 30 10 7 5 0 1 77 13 285

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 9 18 26 22 0 0 35 47 10
2018 Non-Aboriginal 35 29 24 7 4 0 0 64 11 316
2017 Aboriginal 21 46 16 0 17 0 0 67 17 16
2017 Non-Aboriginal 37 35 17 6 4 0 1 73 10 346
2014 Aboriginal 19 41 19 10 0 11 0 68 11 10
2014 Non-Aboriginal 44 28 17 8 3 0 0 72 11 298
2011 Aboriginal 27 46 7 7 13 0 0 73 20 15
2011 Non-Aboriginal 38 33 14 9 6 0 0 71 15 286
2008 Aboriginal 19 48 19 14 0 0 0 67 14 21
2008 Non-Aboriginal 34 34 18 7 8 0 0 67 15 244

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 30 44 26 10
2018 Non-Aboriginal 24 36 40 317
2017 Aboriginal 17 47 36 16
2017 Non-Aboriginal 26 38 36 345
2014 Aboriginal 28 51 21 10
2014 Non-Aboriginal 24 40 35 298
2011 Aboriginal 34 13 53 15
2011 Non-Aboriginal 30 44 26 287

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 23 13 39 6 11 7 87
2014 Non-Aboriginal 18 18 47 6 9999 12 74
2011 Non-Aboriginal 23 24 33 6 9999 14 90
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 63 13 18 0 5 0 0 76 5 16
2017 Non-Aboriginal 61 31 5 1 2 0 0 92 3 346
2014 Aboriginal 38 62 0 0 0 0 0 100 0 10
2014 Non-Aboriginal 57 31 7 2 2 0 0 89 4 298
2011 Aboriginal 73 27 0 0 0 0 0 100 0 15
2011 Non-Aboriginal 59 34 5 1 1 0 0 92 2 287
2008 Aboriginal 71 19 5 5 0 0 0 90 5 21
2008 Non-Aboriginal 66 28 4 1 0 0 0 95 2 244

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 53 22 0 8 0 0 70 8 10
2018 Non-Aboriginal 35 43 13 6 2 0 0 78 8 317
2017 Aboriginal 47 34 10 8 0 0 0 81 8 16
2017 Non-Aboriginal 38 39 15 4 4 0 0 77 8 347
2014 Aboriginal 30 41 19 0 9 0 0 72 9 10
2014 Non-Aboriginal 35 42 12 4 5 1 0 79 10 298
2011 Aboriginal 33 33 14 20 0 0 0 66 20 15
2011 Non-Aboriginal 37 42 11 6 4 0 0 79 10 286

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 30 9 18 9 0 0 26 65 10
2018 Non-Aboriginal 8 19 35 24 10 2 2 35 28 315
2017 Aboriginal 0 30 35 22 13 0 0 35 30 16
2017 Non-Aboriginal 7 21 34 22 11 2 3 35 30 347
2014 Aboriginal 0 30 49 11 9 0 0 21 30 10
2014 Non-Aboriginal 10 17 32 25 15 0 2 40 28 298
2011 Aboriginal 6 7 28 33 26 0 0 59 13 15
2011 Non-Aboriginal 8 18 29 27 13 0 3 42 28 285
2008 Aboriginal 0 29 24 24 19 0 5 45 30 21
2008 Non-Aboriginal 6 20 32 29 12 1 1 42 26 244

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 30 31 9 9 0 0 18 51 10
2018 Non-Aboriginal 15 21 24 23 12 3 2 37 37 316
2017 Aboriginal 0 29 27 28 16 0 0 43 29 16
2017 Non-Aboriginal 9 20 27 22 16 1 4 40 31 343
2014 Aboriginal 9 19 32 40 0 0 0 40 28 10
2014 Non-Aboriginal 10 12 30 27 18 2 1 46 23 297
2011 Aboriginal 13 7 20 34 26 0 0 60 20 15
2011 Non-Aboriginal 10 14 25 21 25 1 5 48 25 285
2008 Aboriginal 10 38 5 29 14 0 5 45 50 21
2008 Non-Aboriginal 9 13 25 28 22 1 2 51 23 242

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 8 34 22 18 9 0 9 29 47 10
2018 Non-Aboriginal 7 17 24 25 17 3 7 47 27 316
2017 Aboriginal 6 24 27 32 5 5 0 39 32 16
2017 Non-Aboriginal 7 10 27 26 19 3 8 51 19 346
2014 Aboriginal 9 11 30 40 9 0 0 49 21 10
2014 Non-Aboriginal 7 13 26 24 21 3 6 49 22 297
2011 Aboriginal 7 20 13 34 19 0 7 58 29 15
2011 Non-Aboriginal 5 8 24 28 26 1 8 59 15 285
2008 Aboriginal 5 10 29 33 14 0 10 53 16 21
2008 Non-Aboriginal 3 7 25 38 21 2 4 63 11 242

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 43 9 26 9 0 0 35 56 10
2018 Non-Aboriginal 4 12 30 35 17 2 1 53 16 313
2017 Aboriginal 17 5 43 24 11 0 0 35 22 16
2017 Non-Aboriginal 5 9 32 28 20 1 5 51 16 345
2014 Aboriginal 19 0 32 40 9 0 0 49 19 10
2014 Non-Aboriginal 3 10 26 34 24 1 2 59 13 297
2011 Aboriginal 0 20 14 34 33 0 0 66 20 15
2011 Non-Aboriginal 4 9 28 32 23 1 4 57 14 285
2008 Aboriginal 5 14 33 24 19 0 5 45 20 21
2008 Non-Aboriginal 5 9 31 31 22 1 2 55 14 241

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 43 22 18 9 9 0 0 18 65 10
2018 Non-Aboriginal 17 21 31 13 13 1 2 28 40 316
2017 Aboriginal 22 11 45 22 0 0 0 22 33 16
2017 Non-Aboriginal 17 21 22 19 17 1 3 37 40 344
2014 Aboriginal 29 21 30 21 0 0 0 21 49 10
2014 Non-Aboriginal 13 23 31 14 15 1 3 30 38 298
2011 Aboriginal 6 20 27 27 19 0 0 47 27 15
2011 Non-Aboriginal 13 16 30 19 17 1 4 38 30 286
2008 Aboriginal 10 24 24 24 14 0 5 40 35 21
2008 Non-Aboriginal 11 19 27 21 17 2 3 40 31 242

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 8 49 9 9 0 0 18 34 10
2018 Non-Aboriginal 16 22 28 19 8 4 2 30 41 315
2017 Aboriginal 19 22 13 34 7 5 0 43 43 16
2017 Non-Aboriginal 11 20 28 21 11 4 5 35 34 346
2014 Aboriginal 21 39 10 21 9 0 0 30 60 10
2014 Non-Aboriginal 12 21 28 22 14 1 2 38 34 298
2011 Aboriginal 7 27 13 27 19 0 7 50 36 15
2011 Non-Aboriginal 11 19 31 20 13 1 4 36 31 286
2008 Aboriginal 10 48 10 24 5 0 5 30 60 21
2008 Non-Aboriginal 14 19 33 20 10 2 2 31 34 242

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 13 22 18 9 9 0 29 47 10
2018 Non-Aboriginal 8 17 31 25 12 3 4 39 27 316
2017 Aboriginal 17 27 21 14 16 5 0 31 47 16
2017 Non-Aboriginal 11 15 27 23 16 2 6 42 28 345
2014 Aboriginal 21 21 29 21 9 0 0 30 41 10
2014 Non-Aboriginal 9 18 30 23 16 1 3 41 28 296

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 31 13 21 18 0 0 49 39 10
2018 Non-Aboriginal 46 28 9 10 6 1 0 75 16 315
2017 Aboriginal 32 39 16 13 0 0 0 71 13 16
2017 Non-Aboriginal 41 28 9 12 9 1 0 69 22 346
2014 Aboriginal 49 9 11 9 21 0 0 59 30 10
2014 Non-Aboriginal 44 26 9 8 12 0 0 70 20 297

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 40 21 0 9 0 0 70 9 10
2018 Non-Aboriginal 47 36 6 8 4 0 0 82 12 315
2017 Aboriginal 17 58 8 10 7 0 0 75 17 16
2017 Non-Aboriginal 40 38 7 10 5 0 0 78 15 345
2014 Aboriginal 39 40 11 9 0 0 0 79 9 10
2014 Non-Aboriginal 41 39 10 7 4 0 0 80 10 296

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 40 0 34 9 0 0 57 43 10
2018 Non-Aboriginal 39 37 14 6 4 0 0 76 10 316

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 40 30 0 0 0 0 70 0 10
2018 Non-Aboriginal 42 33 11 7 4 3 0 77 11 316
2017 Aboriginal 47 30 8 14 0 0 0 78 14 16
2017 Non-Aboriginal 47 30 12 3 5 2 0 79 8 346
2014 Aboriginal 40 19 22 9 9 0 0 59 19 10
2014 Non-Aboriginal 46 29 12 5 3 4 1 79 8 297

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 26 26 22 8 0 0 44 30 10
2018 Non-Aboriginal 41 37 11 7 3 1 0 79 10 314
2017 Aboriginal 43 49 8 0 0 0 0 92 0 16
2017 Non-Aboriginal 43 33 14 5 4 1 0 76 9 346
2014 Aboriginal 30 40 11 0 19 0 0 70 19 10
2014 Non-Aboriginal 46 32 12 6 2 1 0 79 9 298
2011 Aboriginal 47 33 14 7 0 0 0 79 7 15
2011 Non-Aboriginal 43 38 7 8 3 1 0 82 11 286

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 40 26 8 9 0 0 57 17 10
2018 Non-Aboriginal 51 34 6 7 2 0 0 85 9 316
2017 Aboriginal 57 32 5 5 0 0 0 90 5 16
2017 Non-Aboriginal 50 31 8 7 4 0 0 82 10 346
2014 Aboriginal 40 30 0 9 21 0 0 70 30 10
2014 Non-Aboriginal 55 31 7 4 4 0 0 85 8 298
2011 Aboriginal 53 27 6 13 0 0 0 80 13 15
2011 Non-Aboriginal 56 28 6 5 5 0 0 84 10 286
2008 Aboriginal 48 14 5 14 19 0 0 62 33 21
2008 Non-Aboriginal 48 34 8 7 3 0 0 82 10 245

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 35 26 21 9 0 0 44 30 10
2018 Non-Aboriginal 26 30 17 9 10 6 2 61 20 316
2017 Aboriginal 23 25 30 21 0 0 0 49 21 16
2017 Non-Aboriginal 23 27 12 17 13 5 3 54 33 345
2014 Aboriginal 30 29 11 0 30 0 0 59 30 10
2014 Non-Aboriginal 28 31 14 11 11 2 2 61 24 298

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 44 0 9 17 0 0 74 26 10
2018 Non-Aboriginal 38 35 10 9 5 1 1 75 15 314
2017 Aboriginal 52 21 0 14 8 5 0 76 24 16
2017 Non-Aboriginal 43 32 9 8 5 2 0 77 13 347
2014 Aboriginal 30 30 21 19 0 0 0 61 19 10
2014 Non-Aboriginal 43 35 8 5 6 3 0 81 11 298
2011 Aboriginal 60 6 13 7 13 0 0 67 20 15
2011 Non-Aboriginal 39 30 11 10 6 3 0 71 17 285
2008 Aboriginal 57 19 19 0 5 0 0 76 5 21
2008 Non-Aboriginal 41 29 9 11 6 3 0 73 17 244

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 44 18 8 0 0 0 74 8 10
2018 Non-Aboriginal 35 33 17 9 5 0 0 69 14 315

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 13 26 18 17 9 0 33 38 10
2018 Non-Aboriginal 25 24 16 12 11 10 3 56 26 317
2017 Aboriginal 14 28 16 19 14 8 0 46 36 16
2017 Non-Aboriginal 22 22 16 15 15 7 3 49 33 346
2014 Aboriginal 10 30 11 0 49 0 0 40 49 10
2014 Non-Aboriginal 19 24 16 14 15 8 3 49 33 298
2011 Aboriginal 40 6 20 20 0 0 14 54 23 15
2011 Non-Aboriginal 21 24 16 14 14 4 7 50 31 285

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 14 43 0 9 17 0 37 11 10
2018 Non-Aboriginal 15 21 23 9 6 20 5 48 21 313
2017 Aboriginal 26 17 14 8 0 34 0 66 13 16
2017 Non-Aboriginal 22 16 19 9 11 19 5 49 26 347
2014 Aboriginal 0 41 21 9 19 10 0 46 31 10
2014 Non-Aboriginal 19 19 19 8 10 20 5 51 23 298

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 30 43 9 0 0 0 48 9 10
2018 Non-Aboriginal 31 31 17 7 6 6 1 67 15 314
2017 Aboriginal 37 38 16 8 0 0 0 76 8 16
2017 Non-Aboriginal 33 27 18 8 8 5 1 64 17 345
2014 Aboriginal 10 51 11 9 19 0 0 61 28 10
2014 Non-Aboriginal 31 24 20 7 8 9 0 61 17 298
2011 Aboriginal 40 33 13 0 0 14 0 85 0 15
2011 Non-Aboriginal 41 30 13 7 5 3 0 74 12 287

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 14 30 0 9 30 0 44 12 10
2018 Non-Aboriginal 20 15 27 5 3 23 7 50 11 317
2017 Aboriginal 40 11 6 0 0 34 8 90 0 16
2017 Non-Aboriginal 24 16 20 3 6 24 6 57 14 347
2014 Aboriginal 11 30 21 0 9 29 0 58 13 10
2014 Non-Aboriginal 19 16 24 4 3 26 8 53 11 298

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 43 18 0 9 0 0 74 9 10
2018 Non-Aboriginal 35 27 20 5 4 8 1 68 10 317
2017 Aboriginal 56 20 10 0 0 5 8 88 0 16
2017 Non-Aboriginal 39 27 16 3 6 8 1 72 10 347
2014 Aboriginal 21 40 21 0 9 9 0 67 10 10
2014 Non-Aboriginal 32 25 21 5 3 12 2 67 9 296
2011 Aboriginal 46 26 14 0 0 14 0 84 0 15
2011 Non-Aboriginal 46 30 13 4 2 5 0 80 6 286
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 30 13 9 9 0 0 70 18 10
2018 Non-Aboriginal 51 32 9 4 3 0 1 84 7 314
2017 Aboriginal 36 36 14 8 5 0 0 72 14 16
2017 Non-Aboriginal 58 25 7 3 5 1 1 84 8 347

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 34 66 0 0 0 0 0 100 0 10
2018 Non-Aboriginal 46 35 10 7 1 1 0 82 8 312
2017 Aboriginal 50 36 14 0 0 0 0 86 0 16
2017 Non-Aboriginal 37 41 11 6 3 1 0 80 10 347

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 39 22 9 13 0 0 56 22 10
2018 Non-Aboriginal 29 31 16 12 11 1 0 61 23 311
2017 Aboriginal 20 52 13 11 4 0 0 71 15 16
2017 Non-Aboriginal 20 37 17 13 10 2 1 59 24 346

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 39 22 22 9 0 0 48 30 10
2018 Non-Aboriginal 24 23 20 16 16 0 1 47 32 316
2017 Aboriginal 33 8 9 30 14 0 6 44 46 16
2017 Non-Aboriginal 28 24 18 12 14 1 3 54 27 347

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 0 18 18 35 0 0 30 52 10
2018 Non-Aboriginal 13 26 25 19 16 1 0 39 35 316
2017 Aboriginal 16 28 17 24 15 0 0 44 39 15
2017 Non-Aboriginal 14 27 26 15 17 0 2 41 33 347

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 18 9 22 35 0 0 35 56 10
2018 Non-Aboriginal 24 30 24 14 6 1 1 55 20 314
2017 Aboriginal 15 33 11 33 8 0 0 48 42 16
2017 Non-Aboriginal 25 32 22 10 7 1 4 60 17 345

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 9 39 9 35 0 0 18 43 10
2018 Non-Aboriginal 18 22 22 16 20 1 0 41 37 313
2017 Aboriginal 18 16 28 11 28 0 0 34 39 16
2017 Non-Aboriginal 17 24 20 16 19 1 3 43 36 345

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 18 13 0 22 13 9 56 28 10
2018 Non-Aboriginal 44 21 15 8 5 2 7 70 13 315
2017 Aboriginal 51 13 13 14 8 0 0 64 22 16
2017 Non-Aboriginal 42 15 16 5 6 1 14 68 13 346

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 30 18 35 8 0 0 39 43 10
2018 Non-Aboriginal 29 25 24 13 8 1 0 54 21 315
2017 Aboriginal 24 30 27 10 8 0 0 54 19 16
2017 Non-Aboriginal 29 29 24 10 6 0 2 59 16 347

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 18 22 22 17 13 0 30 44 10
2018 Non-Aboriginal 31 32 18 10 7 1 1 64 17 315
2017 Aboriginal 46 6 44 0 0 4 0 54 0 16
2017 Non-Aboriginal 30 33 17 9 5 2 4 67 15 346

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 26 9 22 35 0 0 35 56 10
2018 Non-Aboriginal 29 32 20 11 5 2 0 62 17 314
2017 Aboriginal 35 19 17 14 11 4 0 57 26 16
2017 Non-Aboriginal 25 35 20 10 6 1 3 62 17 347

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 18 34 22 9 0 0 35 30 10
2018 Non-Aboriginal 37 31 21 5 3 1 2 70 9 313
2017 Aboriginal 44 30 21 6 0 0 0 73 6 15
2017 Non-Aboriginal 36 33 14 9 5 0 4 72 14 345

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 57 17 26 0 0 0 57 26 10
2018 Non-Aboriginal 26 34 24 8 6 0 1 62 14 315
2017 Aboriginal 31 30 25 5 8 0 0 61 14 16
2017 Non-Aboriginal 31 30 18 11 5 1 3 64 17 347

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 35 57 8 0 0 0 0 92 0 10
2018 Non-Aboriginal 56 22 12 4 3 0 3 81 7 313
2017 Aboriginal 59 23 13 5 0 0 0 82 5 16
2017 Non-Aboriginal 51 22 14 6 4 0 4 75 10 345

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 70 22 8 0 0 0 0 92 0 10
2018 Non-Aboriginal 72 14 5 1 1 1 6 93 2 315

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 70 22 0 9 0 0 0 91 9 10
2018 Non-Aboriginal 67 11 8 3 5 2 4 83 8 315
2017 Aboriginal 83 6 0 0 6 5 0 94 6 16
2017 Non-Aboriginal 69 10 8 5 3 1 3 83 8 346

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 31 21 9 0 0 0 70 9 10
2018 Non-Aboriginal 51 28 10 5 4 0 2 81 9 314
2017 Aboriginal 51 36 7 6 0 0 0 87 6 16
2017 Non-Aboriginal 49 29 11 5 3 1 2 80 9 346

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 26 35 9 8 22 0 0 61 30 10
2018 Non-Aboriginal 57 18 10 6 6 0 3 78 12 312
2017 Aboriginal 70 18 11 0 0 0 0 89 0 16
2017 Non-Aboriginal 59 19 8 7 3 1 2 81 11 344

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 70 0 0 0 0 0 30 100 0 10
2018 Non-Aboriginal 52 9 6 2 0 0 31 89 3 312
2017 Aboriginal 68 8 0 0 0 0 24 100 0 16
2017 Non-Aboriginal 54 10 3 1 0 1 31 94 2 343

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 78 0 0 0 0 13 9 100 0 10
2018 Non-Aboriginal 61 23 6 2 1 1 6 90 3 315
2017 Aboriginal 54 31 7 0 0 0 8 92 0 16
2017 Non-Aboriginal 67 18 6 1 1 0 7 92 2 345

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 13 9 0 22 0 9 66 24 10
2018 Non-Aboriginal 65 12 6 5 7 0 5 81 12 315
2017 Aboriginal 58 19 8 0 14 0 0 77 14 16
2017 Non-Aboriginal 61 15 8 5 5 0 5 80 11 345

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 52 18 9 0 0 0 74 9 10
2018 Non-Aboriginal 45 32 15 2 2 1 2 80 5 314
2017 Aboriginal 34 47 5 5 0 0 8 89 6 16
2017 Non-Aboriginal 55 26 12 2 1 0 4 85 3 345

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 9 9 39 26 8 9 0 19 38 10
2018 Non-Aboriginal 14 29 36 12 7 0 1 44 20 316
2017 Aboriginal 11 20 41 22 0 6 0 33 24 16
2017 Non-Aboriginal 10 31 39 12 6 0 1 42 18 347

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Aboriginal 0 44 20 36 0 0 0 36 44 16
2017 Non-Aboriginal 11 19 40 20 9 1 1 29 30 346
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 22 26 22 0 8 0 24 76 10
2018 Non-Aboriginal 32 28 19 8 11 0 1 33 67 316
2017 Aboriginal 43 4 8 24 20 0 0 43 57 16
2017 Non-Aboriginal 32 25 20 9 10 2 2 33 67 346

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 24 220

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 32 220

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 20 220

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 43 220

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 6 220

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Non-Aboriginal 38 220

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Non-Aboriginal 8 50 21 10 3 8 210

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 52 22 18 0 9 0 0 74 9 10
2018 Non-Aboriginal 40 16 13 12 11 0 7 61 25 316

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 23 24 16 10 15 2 10 54 29 219

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 3 8 15 13 41 4 15 13 68 221
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