2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 40 11 2 3 0 0 83 6 191
2018 First official language - French 47 34 6 9 4 0 0 81 13 135
2017 First official language - English 43 42 7 5 4 0 0 85 8 222
2017 First official language - French 45 41 7 4 2 0 0 86 6 145
2014 First official language - English 41 41 7 6 5 0 0 82 11 178
2014 First official language - French 40 42 12 3 2 0 0 82 6 131
2011 First official language - English 52 30 9 4 5 0 0 82 8 173
2011 First official language - French 53 38 4 2 4 0 0 91 5 127
2008 First official language - English 43 41 10 5 1 0 0 84 6 157
2008 First official language - French 45 44 5 5 2 0 0 89 6 111

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 42 6 8 9 0 0 77 17 191
2018 First official language - French 37 38 11 9 5 0 0 75 14 134
2017 First official language - English 31 35 10 13 12 0 0 65 25 221
2017 First official language - French 38 39 12 6 5 0 0 77 11 145

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 59 30 6 3 2 0 0 90 5 191
2018 First official language - French 57 31 9 3 0 0 0 88 3 133
2017 First official language - English 66 27 4 1 2 0 0 93 3 221
2017 First official language - French 63 28 7 0 1 0 0 92 1 143
2014 First official language - English 73 18 7 1 1 0 0 91 2 178
2014 First official language - French 74 23 3 0 0 0 0 97 0 130
2011 First official language - English 72 24 2 0 2 0 0 96 2 172
2011 First official language - French 75 20 2 1 1 1 0 96 2 127

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 40 5 6 3 0 0 86 8 191
2018 First official language - French 41 42 8 6 2 0 0 83 9 134
2017 First official language - English 49 37 7 5 2 0 0 85 8 220
2017 First official language - French 53 36 7 2 2 0 0 90 4 143
2014 First official language - English 53 32 6 5 4 0 1 85 9 178
2014 First official language - French 49 43 5 2 1 0 0 92 2 131
2011 First official language - English 51 37 4 4 3 0 0 88 7 173
2011 First official language - French 56 34 4 3 3 0 0 90 6 127
2008 First official language - English 54 41 4 1 1 0 0 94 1 157
2008 First official language - French 52 41 3 3 1 0 0 94 4 111

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 31 11 10 9 0 0 70 19 193
2018 First official language - French 49 24 16 7 3 1 0 73 10 134
2017 First official language - English 40 23 20 9 7 0 0 63 16 223
2017 First official language - French 43 34 12 7 4 0 0 77 11 143
2014 First official language - English 32 35 13 9 9 1 0 68 18 177
2014 First official language - French 42 33 15 5 5 0 0 75 9 131
2011 First official language - English 48 23 14 8 6 1 0 71 15 173
2011 First official language - French 43 36 10 4 6 1 0 80 10 127

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 9 9 8 0 0 74 17 190
2018 First official language - French 44 34 14 4 3 1 0 79 7 134
2017 First official language - English 39 29 16 8 8 1 0 68 16 223
2017 First official language - French 42 37 9 9 2 1 0 80 11 145
2014 First official language - English 36 37 11 8 7 1 0 73 16 178
2014 First official language - French 39 38 14 6 2 0 0 78 9 131
2011 First official language - English 48 28 9 10 5 0 0 76 15 173
2011 First official language - French 44 37 10 2 6 0 0 81 9 127
2008 First official language - English 43 33 10 10 3 0 0 76 13 157
2008 First official language - French 46 33 11 5 4 1 0 80 9 112

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 37 23 17 8 10 3 1 63 19 192
2018 First official language - French 36 28 19 10 3 3 2 67 14 134
2017 First official language - English 39 18 15 13 9 4 2 61 23 221
2017 First official language - French 37 31 11 10 7 3 0 71 18 145
2014 First official language - English 42 22 8 14 10 5 1 67 25 178
2014 First official language - French 38 30 16 9 6 1 1 69 15 131
2011 First official language - English 42 21 16 7 8 3 3 66 16 173
2011 First official language - French 47 23 15 5 6 3 1 73 11 127
2008 First official language - English 32 29 11 11 8 6 3 67 20 157
2008 First official language - French 46 21 9 9 7 6 2 73 17 112
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 27 10 9 3 3 1 77 13 193
2018 First official language - French 44 34 12 5 3 2 0 80 8 133
2017 First official language - English 42 31 11 8 6 1 1 74 15 223
2017 First official language - French 50 30 11 6 1 1 1 82 7 144
2014 First official language - English 44 26 9 9 7 4 0 73 17 178
2014 First official language - French 44 27 15 6 5 2 2 73 11 131
2011 First official language - English 46 26 10 9 8 2 0 73 17 173
2011 First official language - French 49 28 14 6 2 0 0 77 9 126
2008 First official language - English 44 27 12 7 7 3 1 73 15 155
2008 First official language - French 48 24 14 5 7 2 1 74 12 111

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 11 8 4 2 1 76 13 193
2018 First official language - French 41 32 14 10 3 0 0 73 13 133
2017 First official language - English 40 31 13 10 4 1 0 73 14 223
2017 First official language - French 49 29 11 3 5 0 2 80 9 145
2014 First official language - English 40 30 8 12 8 2 0 72 20 178
2014 First official language - French 44 32 12 7 5 0 1 76 12 131
2011 First official language - English 43 22 12 15 8 1 0 65 23 173
2011 First official language - French 50 28 10 9 3 0 0 78 11 126
2008 First official language - English 43 32 6 9 9 1 0 75 18 155
2008 First official language - French 47 32 9 5 6 0 0 79 12 111

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 44 35 7 7 6 1 1 80 13 193
2018 First official language - French 44 37 9 5 4 1 0 82 9 134
2017 First official language - English 48 29 7 8 7 0 1 78 15 223
2017 First official language - French 59 24 11 3 3 0 0 83 6 144
2014 First official language - English 52 23 8 6 9 1 0 77 15 177
2014 First official language - French 47 27 15 6 4 0 1 74 10 131

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 34 13 7 8 4 0 71 15 194
2018 First official language - French 44 26 16 7 5 2 0 72 12 132
2017 First official language - English 34 31 13 9 11 2 0 66 21 223
2017 First official language - French 33 37 16 7 3 4 0 73 10 145
2014 First official language - English 32 30 12 10 14 2 0 64 24 178
2014 First official language - French 29 38 15 7 4 6 1 72 12 131
2011 First official language - English 24 35 18 10 11 2 1 60 21 173
2011 First official language - French 35 26 18 9 8 4 0 63 18 127

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 37 9 12 11 1 0 67 24 194
2018 First official language - French 40 27 18 7 6 1 0 68 14 131
2017 First official language - English 30 31 10 15 13 1 0 62 28 223
2017 First official language - French 30 36 15 13 5 0 0 67 18 145
2014 First official language - English 26 30 13 13 16 1 0 57 30 178
2014 First official language - French 27 39 21 7 3 2 1 68 10 131
2011 First official language - English 33 33 9 13 11 1 0 67 24 173
2011 First official language - French 36 31 20 4 9 1 0 67 13 127
2008 First official language - English 31 33 11 12 12 1 1 65 24 156
2008 First official language - French 35 31 13 13 6 2 0 67 20 112

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 21 36 13 16 10 3 0 59 27 193
2018 First official language - French 28 31 21 10 7 4 0 62 17 131
2017 First official language - English 24 29 13 18 13 2 0 54 32 223
2017 First official language - French 26 29 20 12 5 7 0 59 19 145
2014 First official language - English 20 35 16 14 14 1 0 55 29 178
2014 First official language - French 26 36 21 7 4 5 1 66 12 131
2011 First official language - English 25 36 13 15 9 3 0 63 24 173
2011 First official language - French 22 43 16 7 7 5 0 68 15 127
2008 First official language - English 21 35 13 15 13 3 0 58 28 156
2008 First official language - French 22 42 17 9 5 4 0 67 15 112

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 35 16 16 11 2 0 56 28 193
2018 First official language - French 28 38 17 9 6 2 0 68 15 131
2017 First official language - English 21 32 12 20 14 1 0 53 35 222
2017 First official language - French 23 37 19 11 6 3 1 63 18 145
2014 First official language - English 18 38 7 18 17 2 0 57 36 178
2014 First official language - French 23 38 19 11 5 3 1 63 17 130
2011 First official language - English 20 39 13 14 11 2 0 61 26 173
2011 First official language - French 27 43 10 7 11 2 0 71 18 127
2008 First official language - English 21 38 11 14 14 2 0 60 29 157
2008 First official language - French 26 41 13 10 9 1 0 68 19 112
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 32 36 10 11 10 0 0 68 22 192
2018 First official language - French 30 39 12 14 5 0 0 69 19 134
2017 First official language - English 29 35 10 16 11 0 0 63 27 222
2017 First official language - French 39 39 9 8 5 1 0 78 13 145
2014 First official language - English 26 37 9 14 14 0 0 63 28 177
2014 First official language - French 32 37 13 9 7 0 1 70 17 131
2011 First official language - English 25 38 13 14 9 0 1 63 24 173
2011 First official language - French 35 39 10 9 7 1 0 75 16 127

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 36 7 5 4 0 0 84 9 191
2018 First official language - French 39 42 8 8 2 0 1 81 10 134
2017 First official language - English 44 40 6 8 2 0 0 84 10 221
2017 First official language - French 40 43 8 6 2 0 0 83 8 144

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 13 19 21 16 17 11 2 37 38 191
2018 First official language - French 16 22 16 18 10 15 3 46 35 135
2017 First official language - English 11 21 15 21 19 11 1 37 46 223
2017 First official language - French 16 24 18 14 7 16 4 50 27 144
2014 First official language - English 9 20 13 24 19 13 3 34 51 178
2014 First official language - French 19 22 21 18 6 12 2 48 28 130

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 37 13 8 5 1 1 73 13 192
2018 First official language - French 36 37 14 10 3 0 0 73 13 134
2017 First official language - English 34 40 9 10 6 0 1 75 16 223
2017 First official language - French 48 37 6 6 2 1 1 87 8 145
2014 First official language - English 37 34 6 10 12 1 1 72 22 178
2014 First official language - French 40 32 16 9 3 0 1 72 12 131
2011 First official language - English 31 35 12 9 12 1 1 67 21 173
2011 First official language - French 48 28 10 8 5 0 0 77 13 127
2008 First official language - English 35 33 8 11 10 2 1 70 22 155
2008 First official language - French 42 36 9 4 8 0 1 79 12 111

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 33 11 5 2 3 6 80 8 36
2018 First official language - French 54 33 4 0 0 4 4 95 0 22
2017 First official language - English 36 34 2 17 2 5 2 76 22 40
2017 First official language - French 44 31 7 6 0 6 7 85 6 29
2014 First official language - English 31 44 15 3 4 0 4 77 7 28
2014 First official language - French 62 28 3 3 0 4 0 94 3 29

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 47 6 12 5 0 0 77 17 192
2018 First official language - French 32 42 14 7 3 2 1 76 10 135
2017 First official language - English 27 41 9 17 5 1 0 69 22 222
2017 First official language - French 36 47 9 8 1 0 0 83 8 144
2014 First official language - English 26 47 9 12 7 0 0 73 19 177
2014 First official language - French 28 43 14 9 6 0 0 72 15 131
2011 First official language - English 29 38 12 13 7 1 1 67 21 173
2011 First official language - French 37 40 8 11 2 0 1 78 14 127
2008 First official language - English 33 43 8 10 6 0 0 76 16 157
2008 First official language - French 37 45 6 8 3 0 1 83 11 111

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 33 11 3 2 0 0 84 5 192
2018 First official language - French 45 36 10 8 1 0 0 81 9 135
2017 First official language - English 55 30 9 4 3 0 0 85 6 222
2017 First official language - French 52 33 11 2 1 0 0 86 3 145
2014 First official language - English 51 34 8 4 4 0 0 85 8 178
2014 First official language - French 45 39 9 4 2 0 0 84 7 131
2011 First official language - English 54 30 7 4 3 1 1 86 7 173
2011 First official language - French 53 36 6 2 3 1 0 89 5 127
2008 First official language - English 50 36 12 2 1 0 0 85 3 157
2008 First official language - French 54 31 9 6 0 0 0 85 6 111

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 31 5 3 2 0 0 89 6 192
2018 First official language - French 51 35 8 4 1 0 0 86 5 134
2017 First official language - English 63 23 3 8 3 0 0 86 11 222
2017 First official language - French 59 27 8 4 2 0 0 86 6 145
2014 First official language - English 56 33 6 1 4 0 0 89 5 176
2014 First official language - French 56 29 9 3 2 0 0 86 6 131
2011 First official language - English 56 33 6 2 3 0 0 89 4 173
2011 First official language - French 53 34 8 3 2 1 0 88 5 127
2008 First official language - English 54 38 4 3 1 0 0 91 4 157
2008 First official language - French 48 42 5 4 2 0 0 90 5 111

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 23 27 18 13 16 5 0 52 30 192
2018 First official language - French 33 30 15 12 5 5 0 66 18 135
2017 First official language - English 27 24 17 16 10 4 2 54 28 223
2017 First official language - French 30 40 14 9 3 3 1 73 13 145
2014 First official language - English 20 29 14 16 15 5 1 52 33 178
2014 First official language - French 23 41 23 7 5 1 0 65 12 131
2011 First official language - English 28 32 13 12 10 4 1 64 23 173
2011 First official language - French 32 38 15 11 4 0 1 70 15 127
2008 First official language - English 26 34 10 18 11 1 1 61 29 157
2008 First official language - French 29 34 15 14 6 1 1 64 20 111

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 20 24 15 14 19 3 5 48 36 194
2018 First official language - French 18 24 19 18 13 5 3 46 34 135
2017 First official language - English 22 19 14 19 18 2 6 44 40 223
2017 First official language - French 17 30 20 12 13 4 3 50 28 144
2014 First official language - English 18 21 12 21 23 1 4 40 47 177
2014 First official language - French 17 23 23 15 18 2 3 41 35 131
2011 First official language - English 19 27 15 14 16 2 8 50 33 172
2011 First official language - French 20 30 17 12 12 1 9 56 26 127
2008 First official language - English 19 28 10 19 18 1 4 50 40 157
2008 First official language - French 13 33 19 16 11 0 8 50 29 111

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 27 44 10 14 4 0 0 72 19 191
2018 First official language - French 29 35 22 8 6 0 1 64 13 134
2017 First official language - English 34 33 9 17 6 0 0 67 23 221
2017 First official language - French 32 38 15 7 6 0 2 72 13 143
2014 First official language - English 29 42 4 12 12 0 1 72 24 178
2014 First official language - French 33 35 19 10 4 0 0 67 14 131
2011 First official language - English 39 37 7 11 5 0 0 76 16 173
2011 First official language - French 42 33 13 7 4 1 0 76 11 127

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 36 15 12 9 0 0 63 22 190
2018 First official language - French 34 33 21 7 5 0 0 67 13 134
2017 First official language - English 29 35 14 13 9 0 1 64 22 221
2017 First official language - French 40 34 13 8 4 0 1 74 12 143
2014 First official language - English 34 31 9 15 11 0 0 65 26 178
2014 First official language - French 38 34 19 6 4 0 0 72 9 131

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 36 40 10 8 6 0 0 75 15 192
2018 First official language - French 34 41 12 6 5 0 2 77 11 134
2017 First official language - English 38 35 12 11 5 0 0 73 15 221
2017 First official language - French 41 38 12 5 4 1 0 80 9 143
2014 First official language - English 36 40 8 9 7 1 0 76 16 178
2014 First official language - French 39 37 14 7 3 0 0 76 10 130
2011 First official language - English 49 32 8 5 6 0 0 81 11 173
2011 First official language - French 56 29 7 4 4 1 0 85 8 124

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 35 15 10 9 4 0 64 20 193
2018 First official language - French 26 36 21 8 5 4 1 65 14 134
2017 First official language - English 24 32 19 8 11 5 1 60 20 223
2017 First official language - French 29 37 18 7 4 5 0 69 11 144

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 35 7 6 5 0 0 81 12 192
2018 First official language - French 43 36 15 4 3 0 0 79 6 134
2017 First official language - English 44 34 7 9 5 0 0 79 14 222
2017 First official language - French 47 29 17 4 2 0 1 76 6 144
2014 First official language - English 42 35 11 3 8 1 0 78 11 178
2014 First official language - French 37 40 14 6 3 0 1 77 9 131
2011 First official language - English 45 30 8 10 6 0 1 75 16 173
2011 First official language - French 48 31 12 4 4 0 1 80 8 126

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 33 24 10 4 0 0 62 14 192
2018 First official language - French 43 23 25 6 4 0 0 66 10 135
2017 First official language - English 34 37 19 4 4 0 1 72 9 223
2017 First official language - French 39 32 15 8 4 0 2 73 12 144
2014 First official language - English 45 28 15 7 4 1 0 74 11 178
2014 First official language - French 40 28 19 9 2 0 1 69 11 131
2011 First official language - English 38 29 17 8 8 0 0 67 16 173
2011 First official language - French 37 39 10 10 4 0 0 77 14 126
2008 First official language - English 28 35 18 10 8 0 1 63 18 157
2008 First official language - French 37 34 18 5 5 0 0 71 11 111

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 First official language - English 22 35 43 194
2018 First official language - French 27 38 35 134
2017 First official language - English 27 36 36 222
2017 First official language - French 23 40 36 144
2014 First official language - English 22 38 40 178
2014 First official language - French 29 43 28 131
2011 First official language - English 31 41 28 173
2011 First official language - French 29 44 27 127

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 First official language - English 24 8 40 6 13 9 44
2018 First official language - French 15 14 52 6 3 10 38
2017 First official language - English 22 15 31 9 14 7 58
2017 First official language - French 30 8 53 0 3 6 34
2014 First official language - English 20 20 37 10 9999 14 39
2014 First official language - French 14 17 60 0 9999 8 39
2011 First official language - English 22 25 30 9 9999 14 56
2011 First official language - French 23 20 38 3 9999 16 39
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 27 5 1 0 0 0 94 1 191
2018 First official language - French 52 37 8 3 0 0 0 89 3 133
2017 First official language - English 66 25 5 1 3 0 0 91 3 222
2017 First official language - French 52 38 6 2 2 0 0 90 4 145
2014 First official language - English 55 32 7 2 3 1 0 88 5 178
2014 First official language - French 58 33 7 2 1 0 0 91 2 131
2011 First official language - English 60 32 5 1 2 0 0 92 3 173
2011 First official language - French 59 35 5 1 1 0 0 93 1 127
2008 First official language - English 66 28 4 1 1 0 0 94 2 157
2008 First official language - French 67 28 4 2 0 0 0 95 2 111

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 30 45 13 7 3 0 0 76 10 193
2018 First official language - French 40 41 14 4 1 0 0 81 5 135
2017 First official language - English 37 39 15 5 4 0 0 76 9 223
2017 First official language - French 41 38 14 4 3 0 0 79 7 145
2014 First official language - English 31 44 10 5 8 2 0 77 13 178
2014 First official language - French 41 39 14 4 2 0 0 80 6 131
2011 First official language - English 29 44 13 9 5 0 0 73 14 173
2011 First official language - French 47 39 8 4 3 0 0 85 7 126

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 18 33 25 11 2 1 38 28 192
2018 First official language - French 10 21 35 21 9 2 2 31 32 134
2017 First official language - English 7 22 32 23 12 2 3 36 30 223
2017 First official language - French 5 21 36 21 11 1 4 34 28 145
2014 First official language - English 10 13 34 28 15 0 1 43 23 178
2014 First official language - French 9 24 30 20 14 0 3 35 34 131
2011 First official language - English 8 17 29 27 14 0 4 43 26 172
2011 First official language - French 9 19 29 28 14 0 2 43 28 126
2008 First official language - English 6 22 35 27 8 1 2 35 29 157
2008 First official language - French 5 20 25 30 20 1 0 50 25 111

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 15 22 24 23 12 3 1 36 39 193
2018 First official language - French 15 20 24 23 13 3 2 38 36 134
2017 First official language - English 11 21 27 20 18 0 3 39 33 220
2017 First official language - French 6 19 26 26 14 3 6 44 27 144
2014 First official language - English 13 13 29 29 13 1 2 43 27 177
2014 First official language - French 5 12 31 26 23 2 1 50 18 131
2011 First official language - English 13 14 25 18 26 1 4 46 28 172
2011 First official language - French 5 15 25 27 22 2 5 52 21 126
2008 First official language - English 13 14 29 26 15 1 1 43 28 156
2008 First official language - French 4 17 16 28 30 1 4 61 22 110

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 5 19 21 26 20 3 6 51 26 193
2018 First official language - French 9 17 28 24 11 4 7 39 29 134
2017 First official language - English 6 8 26 27 20 3 10 53 17 223
2017 First official language - French 7 14 28 25 18 3 5 46 23 144
2014 First official language - English 6 14 25 26 20 2 7 51 22 177
2014 First official language - French 8 12 28 22 22 4 5 48 22 131
2011 First official language - English 5 10 24 31 22 1 7 57 17 172
2011 First official language - French 4 7 23 24 31 1 9 62 13 126
2008 First official language - English 3 7 28 37 17 2 6 58 11 156
2008 First official language - French 4 6 21 37 27 2 3 68 10 110

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 13 30 32 19 2 1 53 16 191
2018 First official language - French 6 14 28 37 12 2 2 51 20 133
2017 First official language - English 7 8 34 25 21 0 4 49 15 222
2017 First official language - French 4 12 28 32 18 2 4 53 17 144
2014 First official language - English 3 7 26 39 24 1 1 64 10 178
2014 First official language - French 5 13 28 27 22 2 2 52 19 130
2011 First official language - English 4 9 26 35 22 1 4 59 14 172
2011 First official language - French 4 10 28 28 25 1 5 56 14 126
2008 First official language - English 3 7 36 33 17 0 3 52 11 155
2008 First official language - French 6 12 25 27 26 2 2 56 19 110

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 18 24 29 12 14 2 1 27 43 193
2018 First official language - French 17 17 34 15 12 2 4 28 36 134
2017 First official language - English 17 23 23 19 16 0 2 36 41 223
2017 First official language - French 17 18 23 19 17 1 4 37 38 142
2014 First official language - English 12 20 31 17 16 1 2 35 33 178
2014 First official language - French 17 26 31 10 13 1 3 23 45 131
2011 First official language - English 15 15 27 25 15 1 3 41 31 172
2011 First official language - French 10 17 35 12 21 1 4 34 29 127
2008 First official language - English 12 19 28 24 12 2 3 38 33 156
2008 First official language - French 8 18 28 17 23 2 4 42 28 110

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 22 29 23 10 2 1 35 35 192
2018 First official language - French 21 23 27 13 5 7 2 21 49 134
2017 First official language - English 11 17 26 27 12 2 5 42 30 223
2017 First official language - French 12 25 29 13 11 6 4 26 42 144
2014 First official language - English 13 19 27 24 12 2 3 37 34 178
2014 First official language - French 9 24 28 19 18 1 1 37 34 131
2011 First official language - English 9 18 29 26 12 2 4 40 29 172
2011 First official language - French 12 22 32 14 16 1 4 31 35 127
2008 First official language - English 16 21 33 19 5 2 3 26 39 156
2008 First official language - French 11 22 28 22 15 1 1 38 33 110

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 9 17 32 27 10 3 3 40 27 193
2018 First official language - French 9 18 29 22 14 4 4 39 29 134
2017 First official language - English 12 16 27 20 19 1 5 41 30 222
2017 First official language - French 10 14 26 26 13 5 5 44 27 144
2014 First official language - English 9 19 28 24 17 1 2 42 29 176
2014 First official language - French 10 17 33 21 14 2 4 37 28 131

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 43 26 9 13 8 0 0 70 21 191
2018 First official language - French 48 32 9 5 5 1 0 80 11 135
2017 First official language - English 36 26 10 16 12 1 0 62 28 223
2017 First official language - French 48 32 8 7 4 1 1 81 11 144
2014 First official language - English 45 25 7 8 16 0 0 69 24 178
2014 First official language - French 44 27 13 8 8 0 0 71 16 130

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 34 6 8 6 0 0 80 14 191
2018 First official language - French 47 38 7 6 1 0 0 86 7 135
2017 First official language - English 37 38 6 11 8 0 0 75 19 222
2017 First official language - French 44 40 9 6 1 0 0 84 7 144
2014 First official language - English 40 36 8 11 5 0 0 76 16 178
2014 First official language - French 42 43 12 1 1 0 0 85 3 129

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 35 13 8 6 1 0 73 14 192
2018 First official language - French 39 41 13 7 1 0 0 80 7 135

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 34 11 8 5 3 1 76 13 193
2018 First official language - French 45 33 14 3 3 2 0 80 6 134
2017 First official language - English 49 29 11 4 5 2 0 80 9 223
2017 First official language - French 45 32 14 2 5 3 0 79 7 144
2014 First official language - English 46 25 13 7 3 5 1 75 11 177
2014 First official language - French 46 33 11 3 3 3 1 82 6 131

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 38 37 13 8 4 1 0 75 12 193
2018 First official language - French 44 36 9 6 3 1 1 82 9 132
2017 First official language - English 41 32 16 7 4 0 0 73 11 223
2017 First official language - French 47 36 11 3 2 1 0 84 5 144
2014 First official language - English 43 30 14 8 3 1 0 74 11 178
2014 First official language - French 48 36 9 4 3 0 0 84 7 131
2011 First official language - English 45 35 7 9 3 1 0 81 12 172
2011 First official language - French 41 41 7 6 3 1 0 83 9 127

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 49 34 6 7 4 0 0 82 11 193
2018 First official language - French 52 34 8 6 0 1 0 87 6 134
2017 First official language - English 50 31 7 8 5 0 0 81 12 223
2017 First official language - French 53 31 10 4 2 0 0 84 6 144
2014 First official language - English 54 28 6 6 6 0 0 81 12 178
2014 First official language - French 55 35 6 2 2 0 0 89 5 131
2011 First official language - English 57 26 8 5 5 0 0 83 10 172
2011 First official language - French 55 30 4 5 5 0 0 86 10 127
2008 First official language - English 46 32 8 10 4 0 0 78 14 157
2008 First official language - French 49 34 8 4 4 0 0 83 9 112

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 34 15 9 12 5 1 63 22 192
2018 First official language - French 26 26 21 9 7 8 4 58 18 135
2017 First official language - English 23 23 14 19 16 4 0 48 37 223
2017 First official language - French 25 33 12 13 5 5 6 65 21 143
2014 First official language - English 27 30 11 15 14 2 1 59 30 178
2014 First official language - French 30 31 19 6 8 2 3 65 15 131

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 39 34 10 11 6 1 1 74 16 191
2018 First official language - French 38 38 9 8 5 2 1 78 13 134
2017 First official language - English 48 26 10 9 5 2 0 75 15 223
2017 First official language - French 38 38 7 8 4 4 1 79 13 145
2014 First official language - English 48 29 7 4 7 4 1 81 12 178
2014 First official language - French 35 41 11 7 3 2 0 78 11 131
2011 First official language - English 42 29 10 7 8 3 0 73 16 173
2011 First official language - French 37 27 13 14 4 3 1 67 19 125
2008 First official language - English 44 25 11 10 6 2 1 72 17 156
2008 First official language - French 40 31 9 11 4 4 0 75 16 112

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 31 17 9 7 0 1 66 17 192
2018 First official language - French 38 36 17 8 1 0 0 74 9 134

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 25 24 15 14 11 8 4 55 28 194
2018 First official language - French 25 22 18 10 10 12 2 55 23 134
2017 First official language - English 24 19 16 17 16 6 2 47 36 223
2017 First official language - French 19 27 18 12 11 10 4 53 26 144
2014 First official language - English 19 25 14 12 20 7 2 49 36 178
2014 First official language - French 17 23 18 15 12 9 6 47 32 131
2011 First official language - English 25 23 15 17 14 3 3 51 33 173
2011 First official language - French 19 22 17 12 12 6 12 50 29 125

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 14 86 193
2018 First official language - French 15 85 133

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 80 28
2018 First official language - French 52 19

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 28
2018 First official language - French 52 19

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 28
2018 First official language - French 0 19

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 28
2018 First official language - French 49 20

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 First official language - English 40 28
2018 First official language - French 24 20

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 First official language - English 60 28
2018 First official language - French 43 20

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 28
2018 First official language - French 24 20

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 First official language - English 43 28
2018 First official language - French 68 20

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 First official language - English 37 28
2018 First official language - French 45 20

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 28
2018 First official language - French 0 20

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 First official language - English 47 28
2018 First official language - French 52 20

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 28
2018 First official language - French 0 20

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 27
2018 First official language - French 23 20

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 First official language - English 20 27
2018 First official language - French 0 20

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 22
2018 First official language - French 30 20

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 22
2018 First official language - French 0 20

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 First official language - English 65 22
2018 First official language - French 32 20

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 22
2018 First official language - French 0 20

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 22
2018 First official language - French 34 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 16 16 29 7 9 17 5 42 21 191
2018 First official language - French 14 27 16 11 3 24 6 58 19 133
2017 First official language - English 22 11 21 11 14 17 4 42 31 223
2017 First official language - French 22 23 15 6 5 24 6 63 15 145
2014 First official language - English 19 17 22 7 13 19 4 46 25 178
2014 First official language - French 18 24 16 9 7 20 6 56 23 131

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 31 20 6 7 5 1 64 14 191
2018 First official language - French 34 31 15 8 4 8 1 71 13 134
2017 First official language - English 34 22 21 10 8 4 1 59 19 222
2017 First official language - French 33 37 13 6 6 4 1 74 13 144
2014 First official language - English 29 22 20 9 11 9 1 56 22 178
2014 First official language - French 31 30 20 5 6 8 0 66 12 131
2011 First official language - English 41 30 12 9 5 4 0 73 14 173
2011 First official language - French 42 31 15 4 4 4 0 76 8 127

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 6 94 191
2018 First official language - French 10 90 132

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 First official language - English 51 12
2018 First official language - French 45 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 0 12

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 37 13

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 0 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 12
2018 First official language - French 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 First official language - English 38 12
2018 First official language - French 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 10
2018 First official language - French 0 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 10
2018 First official language - French 0 12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 First official language - English 0 10
2018 First official language - French 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 19 12 33 4 4 21 7 43 11 193
2018 First official language - French 21 19 19 6 1 27 7 60 11 135
2017 First official language - English 25 13 23 4 7 22 6 52 15 223
2017 First official language - French 24 21 13 1 5 30 6 70 10 145
2014 First official language - English 17 15 26 4 4 26 8 49 12 178
2014 First official language - French 19 19 20 5 2 26 8 58 11 131

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 35 25 23 5 4 7 1 65 10 193
2018 First official language - French 35 31 15 5 4 9 2 74 9 135
2017 First official language - English 41 23 19 4 6 6 1 68 11 223
2017 First official language - French 40 31 11 1 5 11 1 81 6 145
2014 First official language - English 32 22 22 5 3 14 3 64 10 177
2014 First official language - French 31 31 19 6 2 10 1 70 9 130
2011 First official language - English 50 25 12 4 3 6 0 80 7 172
2011 First official language - French 42 36 14 3 1 5 0 81 4 127
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 28 9 5 4 1 1 82 9 191
2018 First official language - French 50 36 9 3 2 0 0 86 5 134
2017 First official language - English 52 28 8 2 7 1 2 82 10 223
2017 First official language - French 65 22 7 5 2 0 0 86 7 145

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 36 9 6 1 0 0 84 7 191
2018 First official language - French 41 38 12 7 1 2 0 80 8 132
2017 First official language - English 37 43 11 6 2 1 0 81 9 223
2017 First official language - French 39 39 11 6 4 1 0 79 9 145

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 29 30 17 11 13 1 0 60 23 192
2018 First official language - French 28 34 16 14 7 1 0 62 21 130
2017 First official language - English 18 36 17 15 11 2 1 56 27 223
2017 First official language - French 23 41 17 10 7 2 1 65 18 144

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 23 20 15 14 0 1 50 29 194
2018 First official language - French 20 23 20 19 18 0 1 43 37 133
2017 First official language - English 32 23 16 11 14 1 3 57 26 223
2017 First official language - French 23 23 22 14 13 1 4 48 29 145

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 25 25 19 18 1 1 37 38 194
2018 First official language - French 16 26 25 20 14 0 0 42 33 133
2017 First official language - English 12 29 24 16 18 0 1 42 34 222
2017 First official language - French 17 23 27 14 15 1 2 42 30 145

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 34 21 13 6 1 1 59 20 192
2018 First official language - French 23 24 28 14 8 0 2 48 23 133
2017 First official language - English 25 33 21 11 7 0 3 60 18 221
2017 First official language - French 25 31 21 11 6 1 4 59 19 145

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 17 23 22 15 22 1 0 41 37 193
2018 First official language - French 19 21 22 18 19 1 1 41 37 131
2017 First official language - English 19 24 18 17 20 0 2 44 38 223
2017 First official language - French 15 23 25 16 17 1 4 40 34 143

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 19 13 6 6 3 6 72 14 194
2018 First official language - French 39 23 17 9 3 1 8 68 13 132
2017 First official language - English 46 15 16 4 5 0 13 71 10 222
2017 First official language - French 37 17 15 7 8 1 15 64 18 145

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 26 27 21 14 11 1 0 54 25 194
2018 First official language - French 33 22 28 14 3 0 0 55 16 132
2017 First official language - English 26 31 21 12 6 0 2 59 19 223
2017 First official language - French 34 24 27 7 5 0 3 60 12 145

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 35 16 9 10 2 1 64 19 193
2018 First official language - French 32 28 22 12 3 1 2 62 16 133
2017 First official language - English 29 30 22 10 5 1 3 62 16 222
2017 First official language - French 35 32 13 7 5 3 5 73 13 145

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 28 31 22 11 5 2 1 61 17 193
2018 First official language - French 28 34 17 12 8 1 0 63 20 132
2017 First official language - English 24 37 18 10 7 1 2 63 18 223
2017 First official language - French 27 31 22 11 4 3 3 61 16 145

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 40 31 18 5 5 1 1 73 10 191
2018 First official language - French 33 29 26 7 2 0 2 64 9 133
2017 First official language - English 37 33 13 10 4 0 3 72 15 220
2017 First official language - French 37 33 14 6 4 0 4 74 11 145

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 24 37 20 9 8 0 1 62 17 193
2018 First official language - French 28 32 28 8 3 0 1 61 10 133
2017 First official language - English 31 31 18 9 7 1 2 64 17 223
2017 First official language - French 31 28 18 13 4 1 5 63 17 145

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 52 25 14 3 4 0 1 79 7 193
2018 First official language - French 59 22 8 4 3 0 5 85 7 131
2017 First official language - English 47 27 13 8 4 0 2 74 12 221
2017 First official language - French 58 16 15 2 3 1 6 79 5 145

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 71 16 5 1 2 2 3 92 3 193
2018 First official language - French 72 13 5 0 0 0 10 94 0 133

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 70 11 7 2 6 1 2 85 8 193
2018 First official language - French 64 12 9 4 4 2 5 81 9 133
2017 First official language - English 70 9 7 5 4 2 3 83 9 222
2017 First official language - French 70 10 9 3 3 1 4 84 6 145

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 48 31 9 6 5 0 1 79 11 191
2018 First official language - French 54 25 11 3 2 0 5 83 5 134
2017 First official language - English 43 33 14 6 4 0 1 76 10 222
2017 First official language - French 59 23 7 4 1 1 5 86 6 145

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 58 19 10 5 7 0 1 79 12 190
2018 First official language - French 54 19 11 6 5 0 5 77 12 133
2017 First official language - English 54 24 10 7 3 1 1 79 10 222
2017 First official language - French 67 12 6 6 2 1 5 84 9 143

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 51 7 5 3 0 0 32 88 4 191
2018 First official language - French 54 10 6 1 0 0 30 91 1 132
2017 First official language - English 54 12 2 1 1 0 31 95 3 220
2017 First official language - French 56 7 4 1 0 1 31 92 2 144

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 56 28 6 2 1 2 4 89 4 192
2018 First official language - French 71 13 6 1 1 0 8 92 2 134
2017 First official language - English 59 24 8 1 1 0 8 90 2 222
2017 First official language - French 79 10 3 2 0 0 6 94 2 144

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 67 13 3 4 7 0 4 84 12 192
2018 First official language - French 60 11 11 5 7 0 7 76 12 134
2017 First official language - English 61 16 7 6 5 0 4 81 12 222
2017 First official language - French 61 12 11 4 7 0 5 77 11 144

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 46 30 16 4 1 1 1 78 5 192
2018 First official language - French 41 38 14 1 4 0 4 81 4 133
2017 First official language - English 51 29 10 3 1 0 5 86 4 221
2017 First official language - French 59 23 14 1 1 0 3 85 1 145

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 14 28 36 11 9 1 1 43 20 193
2018 First official language - French 15 29 36 16 4 0 1 44 20 134
2017 First official language - English 10 28 40 14 7 1 0 38 22 223
2017 First official language - French 12 34 40 10 3 0 1 46 13 145

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 12 29 36 18 5 0 0 23 41 190
2018 First official language - French 5 24 39 19 12 0 1 31 30 131
2017 First official language - English 13 23 37 18 7 1 1 25 37 223
2017 First official language - French 6 16 41 25 11 0 1 37 22 144
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 34 32 18 7 8 0 0 34 66 194
2018 First official language - French 30 20 22 11 14 0 2 31 69 133
2017 First official language - English 33 25 14 10 13 2 2 35 65 222
2017 First official language - French 32 23 27 9 6 2 1 32 68 145

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 30 131
2018 First official language - French 23 90
2017 First official language - English 25 137
2017 First official language - French 23 94

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 25 131
2018 First official language - French 43 90
2017 First official language - English 27 137
2017 First official language - French 38 94

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 26 131
2018 First official language - French 29 90
2017 First official language - English 17 137
2017 First official language - French 27 94

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 36 131
2018 First official language - French 39 90
2017 First official language - English 45 137
2017 First official language - French 41 94

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 First official language - English 6 131
2018 First official language - French 9 90
2017 First official language - English 6 137
2017 First official language - French 5 94

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 First official language - English 31 131
2018 First official language - French 32 90

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 First official language - English 34 131
2018 First official language - French 37 90
2017 First official language - English 38 137
2017 First official language - French 41 94

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 First official language - English 8 46 14 15 2 15 115
2018 First official language - French 3 44 27 6 1 18 86
2017 First official language - English 7 47 21 13 4 7 127
2017 First official language - French 7 53 22 5 2 11 93

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 First official language - English 36 64 128
2018 First official language - French 36 64 90

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 42 17 14 12 9 0 5 63 23 193
2018 First official language - French 38 16 12 11 13 0 10 60 27 134

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 22 27 16 15 8 1 11 55 26 130
2018 First official language - French 19 31 12 15 19 1 3 52 36 89
2017 First official language - English 23 25 12 13 17 2 8 53 34 136
2017 First official language - French 21 25 19 10 10 3 12 54 24 94

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 First official language - English 3 9 15 22 34 8 8 14 68 129
2018 First official language - French 1 12 10 23 47 2 5 14 75 89
2017 First official language - English 3 7 12 9 47 6 16 12 72 137
2017 First official language - French 3 8 18 18 40 2 12 12 67 95
Date modified: