2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	33	9	6	3	82	9	117
2018	3 to 10 years in current department or agency	44	38	10	4	5	82	8	125
2018	11 to 20 years in current department or agency	36	51	7	3	3	87	6	57
2018	More than 20 years in current department or agency	49	33	9	9	0	82	9	21
2017	Less than 3 years in current department or agency	44	43	6	4	4	87	7	100
2017	3 to 10 years in current department or agency	44	41	8	5	2	85	7	174
2017	11 to 20 years in current department or agency	36	46	8	6	4	82	10	49
2017	More than 20 years in current department or agency	48	42	3	0	7	91	7	30
2014	Less than 3 years in current department or agency	47	38	7	4	5	84	9	96
2014	3 to 10 years in current department or agency	37	41	13	5	4	78	9	146
2014	11 to 20 years in current department or agency	37	47	5	6	6	84	11	38
2014	More than 20 years in current department or agency	46	45	5	5	0	91	5	22

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	45	6	7	3	84	9	117
2018	3 to 10 years in current department or agency	39	33	9	11	9	71	20	125
2018	11 to 20 years in current department or agency	23	44	13	10	10	67	19	58
2018	More than 20 years in current department or agency	37	44	5	0	14	81	14	20
2017	Less than 3 years in current department or agency	48	29	10	6	6	78	12	100
2017	3 to 10 years in current department or agency	30	42	10	10	8	72	18	173
2017	11 to 20 years in current department or agency	19	32	14	21	14	51	35	49
2017	More than 20 years in current department or agency	29	40	16	3	13	69	16	30

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	32	9	4	0	87	4	117
2018	3 to 10 years in current department or agency	61	28	6	3	3	89	5	125
2018	11 to 20 years in current department or agency	55	38	5	0	2	94	2	58
2018	More than 20 years in current department or agency	74	16	5	5	0	90	5	19
2017	Less than 3 years in current department or agency	61	28	8	1	2	89	3	100
2017	3 to 10 years in current department or agency	68	26	4	1	1	94	2	172
2017	11 to 20 years in current department or agency	59	33	6	0	2	92	2	48
2017	More than 20 years in current department or agency	67	23	7	0	3	90	3	30
2014	Less than 3 years in current department or agency	72	22	6	0	0	94	0	96
2014	3 to 10 years in current department or agency	73	17	8	1	1	90	2	145
2014	11 to 20 years in current department or agency	81	16	3	0	0	97	0	38
2014	More than 20 years in current department or agency	65	35	0	0	0	100	0	22

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	37	8	5	2	0	85	7	118
2018	3 to 10 years in current department or agency	42	40	5	9	4	0	82	13	125
2018	11 to 20 years in current department or agency	39	47	11	2	2	0	86	3	57
2018	More than 20 years in current department or agency	47	48	0	5	0	0	95	5	20
2017	Less than 3 years in current department or agency	52	36	6	5	2	0	88	7	100
2017	3 to 10 years in current department or agency	53	34	8	3	2	0	87	5	171
2017	11 to 20 years in current department or agency	44	40	8	8	0	0	84	8	48
2017	More than 20 years in current department or agency	45	48	0	0	7	0	93	7	30
2014	Less than 3 years in current department or agency	61	28	5	2	2	1	90	4	96
2014	3 to 10 years in current department or agency	43	41	7	4	4	0	84	9	146
2014	11 to 20 years in current department or agency	50	39	5	6	0	0	89	6	38
2014	More than 20 years in current department or agency	55	41	5	0	0	0	95	0	22

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	52	34	6	5	3	0	0	86	8	118
2018	3 to 10 years in current department or agency	43	19	16	12	9	0	0	62	21	125
2018	11 to 20 years in current department or agency	23	33	23	11	8	2	0	57	19	57
2018	More than 20 years in current department or agency	45	32	9	14	0	0	0	77	14	21
2017	Less than 3 years in current department or agency	62	22	10	3	3	0	0	84	6	99
2017	3 to 10 years in current department or agency	35	30	18	11	5	1	1	66	16	174
2017	11 to 20 years in current department or agency	30	24	28	6	12	0	0	54	18	49
2017	More than 20 years in current department or agency	36	31	13	6	13	0	0	68	19	30
2014	Less than 3 years in current department or agency	55	29	8	4	2	1	0	85	6	96
2014	3 to 10 years in current department or agency	29	35	16	8	11	0	0	64	19	145
2014	11 to 20 years in current department or agency	23	40	18	14	5	0	0	63	19	38
2014	More than 20 years in current department or agency	23	45	18	9	5	0	0	68	14	22

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	39	4	5	2	0	88	7	117
2018	3 to 10 years in current department or agency	42	28	12	8	9	0	71	17	124
2018	11 to 20 years in current department or agency	26	31	26	8	7	2	59	15	56
2018	More than 20 years in current department or agency	40	42	4	14	0	0	82	14	21
2017	Less than 3 years in current department or agency	59	29	5	4	4	0	87	8	100
2017	3 to 10 years in current department or agency	35	34	14	11	4	2	70	16	175
2017	11 to 20 years in current department or agency	26	32	30	4	8	0	57	12	49
2017	More than 20 years in current department or agency	40	37	3	10	10	0	77	19	30
2014	Less than 3 years in current department or agency	55	30	10	3	2	0	85	5	96
2014	3 to 10 years in current department or agency	31	40	12	10	8	0	71	17	146
2014	11 to 20 years in current department or agency	26	43	18	8	5	0	69	13	38
2014	More than 20 years in current department or agency	18	54	18	9	0	0	72	9	22

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	41	26	19	6	3	2	2	70	10	118
2018	3 to 10 years in current department or agency	38	21	18	9	12	2	0	60	22	125
2018	11 to 20 years in current department or agency	25	31	18	10	7	7	2	62	19	57
2018	More than 20 years in current department or agency	40	23	14	14	4	0	5	67	19	21
2017	Less than 3 years in current department or agency	55	18	8	9	7	4	0	76	16	100
2017	3 to 10 years in current department or agency	32	26	14	15	7	4	2	62	23	173
2017	11 to 20 years in current department or agency	34	20	23	8	12	4	0	55	21	49
2017	More than 20 years in current department or agency	37	26	16	7	10	0	5	66	17	30
2014	Less than 3 years in current department or agency	51	25	11	6	4	2	0	78	11	96
2014	3 to 10 years in current department or agency	33	25	10	17	14	2	0	59	31	146
2014	11 to 20 years in current department or agency	35	22	15	16	4	5	3	61	22	38
2014	More than 20 years in current department or agency	42	31	18	0	0	5	5	80	0	22

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	50	29	10	4	1	4	1	84	6	118
2018	3 to 10 years in current department or agency	47	30	8	12	3	1	0	78	14	124
2018	11 to 20 years in current department or agency	37	34	15	6	8	0	0	71	15	57
2018	More than 20 years in current department or agency	42	33	14	0	4	7	0	81	5	21
2017	Less than 3 years in current department or agency	57	26	9	4	1	2	1	86	5	100
2017	3 to 10 years in current department or agency	43	33	9	8	5	1	1	78	13	174
2017	11 to 20 years in current department or agency	35	33	12	12	6	0	2	69	18	49
2017	More than 20 years in current department or agency	42	20	26	3	9	0	0	61	13	30
2014	Less than 3 years in current department or agency	49	29	10	4	3	3	1	82	8	96
2014	3 to 10 years in current department or agency	42	23	13	8	10	3	1	68	19	146
2014	11 to 20 years in current department or agency	46	29	5	10	5	3	3	79	16	38
2014	More than 20 years in current department or agency	27	37	19	13	5	0	0	64	17	22

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	29	16	5	2	1	1	76	7	117
2018	3 to 10 years in current department or agency	43	31	8	14	4	0	1	74	18	125
2018	11 to 20 years in current department or agency	25	47	13	10	5	0	0	72	15	57
2018	More than 20 years in current department or agency	42	32	9	5	4	7	0	80	10	21
2017	Less than 3 years in current department or agency	54	23	17	1	4	0	1	78	5	100
2017	3 to 10 years in current department or agency	42	34	9	10	4	1	1	77	14	175
2017	11 to 20 years in current department or agency	35	35	16	10	2	0	2	71	12	49
2017	More than 20 years in current department or agency	42	30	13	9	6	0	0	72	15	30
2014	Less than 3 years in current department or agency	44	37	8	5	4	1	0	82	10	96
2014	3 to 10 years in current department or agency	42	25	8	15	6	2	1	69	22	146
2014	11 to 20 years in current department or agency	35	44	5	8	7	0	0	80	15	38
2014	More than 20 years in current department or agency	36	17	28	0	19	0	0	53	19	22

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	36	8	5	3	0	1	84	8	118
2018	3 to 10 years in current department or agency	43	36	5	7	8	1	0	80	15	125
2018	11 to 20 years in current department or agency	36	37	16	6	6	0	0	72	12	57
2018	More than 20 years in current department or agency	55	28	0	5	4	7	0	90	10	21
2017	Less than 3 years in current department or agency	67	22	6	1	3	0	0	90	4	99
2017	3 to 10 years in current department or agency	48	29	9	7	7	0	1	78	13	175
2017	11 to 20 years in current department or agency	39	30	10	15	4	0	2	71	19	49
2017	More than 20 years in current department or agency	48	26	20	0	6	0	0	75	6	30
2014	Less than 3 years in current department or agency	56	27	10	3	2	1	1	84	5	96
2014	3 to 10 years in current department or agency	48	21	13	7	10	1	1	70	17	145
2014	11 to 20 years in current department or agency	50	30	3	10	7	0	0	80	17	38
2014	More than 20 years in current department or agency	45	26	19	0	10	0	0	71	10	22

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	27	12	3	2	3	0	81	6	117
2018	3 to 10 years in current department or agency	33	32	13	10	8	5	0	68	19	126
2018	11 to 20 years in current department or agency	27	26	25	7	12	2	0	55	19	56
2018	More than 20 years in current department or agency	33	49	5	9	4	0	0	81	14	21
2017	Less than 3 years in current department or agency	49	29	10	6	1	5	0	83	7	100
2017	3 to 10 years in current department or agency	29	35	15	9	10	2	0	66	19	175
2017	11 to 20 years in current department or agency	23	37	25	7	8	0	0	60	15	49
2017	More than 20 years in current department or agency	26	32	16	3	19	3	0	60	24	30
2014	Less than 3 years in current department or agency	47	27	10	6	3	6	1	80	10	96
2014	3 to 10 years in current department or agency	25	34	15	11	12	2	0	61	24	146
2014	11 to 20 years in current department or agency	12	54	16	5	10	3	0	68	16	38
2014	More than 20 years in current department or agency	23	31	14	14	15	4	0	56	30	22

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	32	12	5	2	1	0	81	7	116
2018	3 to 10 years in current department or agency	29	31	10	13	15	2	0	61	29	126
2018	11 to 20 years in current department or agency	18	37	20	13	12	0	0	55	25	56
2018	More than 20 years in current department or agency	28	40	9	14	9	0	0	68	23	21
2017	Less than 3 years in current department or agency	45	33	9	9	3	1	0	79	12	100
2017	3 to 10 years in current department or agency	24	35	12	17	11	1	0	60	28	175
2017	11 to 20 years in current department or agency	23	28	19	15	14	0	0	52	30	49
2017	More than 20 years in current department or agency	27	32	13	10	19	0	0	58	29	30
2014	Less than 3 years in current department or agency	35	33	18	6	2	5	1	72	9	96
2014	3 to 10 years in current department or agency	25	32	15	13	14	0	0	57	27	146
2014	11 to 20 years in current department or agency	12	51	16	8	13	0	0	63	21	38
2014	More than 20 years in current department or agency	18	26	18	23	15	0	0	44	38	22

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	32	36	20	7	2	4	0	71	9	117
2018	3 to 10 years in current department or agency	23	33	10	17	13	4	0	58	31	126
2018	11 to 20 years in current department or agency	12	33	21	21	14	0	0	45	34	55
2018	More than 20 years in current department or agency	20	35	13	19	10	5	0	57	30	20
2017	Less than 3 years in current department or agency	42	25	13	8	6	7	0	72	14	100
2017	3 to 10 years in current department or agency	18	32	17	20	11	3	0	51	31	175
2017	11 to 20 years in current department or agency	18	30	20	18	12	2	0	48	31	49
2017	More than 20 years in current department or agency	13	37	18	13	19	0	0	50	32	30
2014	Less than 3 years in current department or agency	29	33	18	11	2	6	1	67	14	96
2014	3 to 10 years in current department or agency	22	36	18	11	13	1	0	58	24	146
2014	11 to 20 years in current department or agency	11	47	16	13	10	3	0	60	24	38
2014	More than 20 years in current department or agency	18	23	23	17	19	0	0	41	35	22

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	35	19	9	2	2	0	70	10	117
2018	3 to 10 years in current department or agency	19	39	12	14	13	2	0	59	28	125
2018	11 to 20 years in current department or agency	14	32	23	18	13	0	0	46	30	55
2018	More than 20 years in current department or agency	19	43	0	21	14	4	0	64	36	21
2017	Less than 3 years in current department or agency	34	34	14	9	4	3	1	72	13	99
2017	3 to 10 years in current department or agency	17	35	13	21	13	1	0	53	34	175
2017	11 to 20 years in current department or agency	16	30	18	18	16	2	0	47	35	49
2017	More than 20 years in current department or agency	16	42	13	10	19	0	0	58	29	30
2014	Less than 3 years in current department or agency	23	45	10	11	4	5	1	73	16	95
2014	3 to 10 years in current department or agency	19	30	15	18	17	1	0	50	35	146
2014	11 to 20 years in current department or agency	19	47	10	8	16	0	0	66	24	38
2014	More than 20 years in current department or agency	14	37	4	31	14	0	0	51	45	22

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	35	39	10	14	1	0	1	74	15	117
2018	3 to 10 years in current department or agency	33	33	10	10	14	0	0	66	24	126
2018	11 to 20 years in current department or agency	17	43	13	18	8	0	0	60	26	56
2018	More than 20 years in current department or agency	40	42	5	5	9	0	0	82	14	21
2017	Less than 3 years in current department or agency	44	35	9	5	6	1	0	80	11	100
2017	3 to 10 years in current department or agency	29	37	11	14	8	0	0	66	22	174
2017	11 to 20 years in current department or agency	23	36	10	20	10	0	0	59	31	49
2017	More than 20 years in current department or agency	28	40	3	13	15	0	0	68	28	30
2014	Less than 3 years in current department or agency	37	41	9	8	5	0	0	78	13	96
2014	3 to 10 years in current department or agency	25	36	10	15	14	0	1	61	29	145
2014	11 to 20 years in current department or agency	21	37	19	7	13	0	3	59	21	38
2014	More than 20 years in current department or agency	27	31	14	14	15	0	0	58	29	22

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	33	8	7	3	1	83	9	116
2018	3 to 10 years in current department or agency	44	43	5	4	3	0	87	7	125
2018	11 to 20 years in current department or agency	33	43	12	8	3	0	76	11	57
2018	More than 20 years in current department or agency	50	32	5	9	4	0	82	14	21
2017	Less than 3 years in current department or agency	46	45	2	5	1	0	92	6	100
2017	3 to 10 years in current department or agency	42	43	7	6	3	0	85	8	172
2017	11 to 20 years in current department or agency	38	38	15	10	0	0	75	10	49
2017	More than 20 years in current department or agency	45	29	13	6	6	0	74	13	30

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	12	17	17	16	8	27	3	42	34	116
2018	3 to 10 years in current department or agency	19	23	17	15	20	5	2	45	37	126
2018	11 to 20 years in current department or agency	6	20	28	23	16	5	2	28	42	57
2018	More than 20 years in current department or agency	23	28	18	12	14	5	0	54	27	21
2017	Less than 3 years in current department or agency	18	12	21	15	6	25	3	41	30	99
2017	3 to 10 years in current department or agency	13	25	16	17	19	8	3	42	41	175
2017	11 to 20 years in current department or agency	8	31	14	33	14	0	0	38	48	49
2017	More than 20 years in current department or agency	13	27	13	13	16	18	0	49	35	30
2014	Less than 3 years in current department or agency	11	25	14	18	9	17	6	47	35	96
2014	3 to 10 years in current department or agency	15	17	16	21	20	11	0	36	46	145
2014	11 to 20 years in current department or agency	8	25	32	17	7	8	3	37	28	38
2014	More than 20 years in current department or agency	18	18	9	41	5	9	0	40	50	22

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	36	9	10	3	0	1	77	13	118
2018	3 to 10 years in current department or agency	35	35	14	11	4	0	0	70	16	124
2018	11 to 20 years in current department or agency	25	41	22	5	7	0	0	67	11	57
2018	More than 20 years in current department or agency	37	46	9	0	0	7	0	90	0	21
2017	Less than 3 years in current department or agency	52	32	8	5	2	1	0	85	7	100
2017	3 to 10 years in current department or agency	37	41	7	7	6	0	1	79	14	175
2017	11 to 20 years in current department or agency	33	43	8	14	0	0	2	77	14	49
2017	More than 20 years in current department or agency	30	42	10	12	6	0	0	71	19	30
2014	Less than 3 years in current department or agency	39	38	8	5	7	1	2	79	12	96
2014	3 to 10 years in current department or agency	38	28	13	11	9	1	1	67	20	146
2014	11 to 20 years in current department or agency	40	39	5	8	7	0	0	79	15	38
2014	More than 20 years in current department or agency	32	32	14	12	10	0	0	64	22	22

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	47	7	0	0	0	0	93	0	13
2018	3 to 10 years in current department or agency	41	28	7	4	3	7	11	84	8	28
2017	Less than 3 years in current department or agency	63	28	0	0	0	10	0	100	0	11
2017	3 to 10 years in current department or agency	34	31	8	18	3	5	0	69	22	36
2017	11 to 20 years in current department or agency	42	34	0	9	0	0	15	90	10	12
2014	Less than 3 years in current department or agency	41	43	0	0	8	8	0	92	8	14
2014	3 to 10 years in current department or agency	50	32	11	3	0	0	4	85	3	28
2014	11 to 20 years in current department or agency	28	51	20	0	0	0	0	80	0	10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	37	10	10	3	1	1	77	13	117
2018	3 to 10 years in current department or agency	28	49	8	10	5	0	0	77	15	126
2018	11 to 20 years in current department or agency	19	54	8	11	6	2	0	74	17	57
2018	More than 20 years in current department or agency	35	51	4	9	0	0	0	87	9	21
2017	Less than 3 years in current department or agency	40	36	10	11	3	0	0	77	14	100
2017	3 to 10 years in current department or agency	31	46	5	13	4	1	0	78	17	173
2017	11 to 20 years in current department or agency	15	46	14	23	2	0	0	61	24	49
2017	More than 20 years in current department or agency	32	45	13	6	3	0	0	77	10	30
2014	Less than 3 years in current department or agency	28	47	7	13	4	0	0	75	18	96
2014	3 to 10 years in current department or agency	27	43	13	11	7	0	0	70	17	146
2014	11 to 20 years in current department or agency	16	54	16	3	11	0	0	71	13	37
2014	More than 20 years in current department or agency	32	37	10	14	8	0	0	68	22	22

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	25	14	5	1	80	6	117
2018	3 to 10 years in current department or agency	46	36	8	6	3	82	10	126
2018	11 to 20 years in current department or agency	41	44	10	6	0	85	6	57
2018	More than 20 years in current department or agency	58	37	4	0	0	96	0	21
2017	Less than 3 years in current department or agency	52	29	13	4	3	81	7	100
2017	3 to 10 years in current department or agency	60	28	6	4	2	88	6	174
2017	11 to 20 years in current department or agency	41	49	8	2	0	90	2	49
2017	More than 20 years in current department or agency	44	30	23	0	3	74	3	30
2014	Less than 3 years in current department or agency	55	35	4	3	2	90	6	96
2014	3 to 10 years in current department or agency	43	34	13	5	4	77	10	146
2014	11 to 20 years in current department or agency	42	44	5	3	6	87	8	38
2014	More than 20 years in current department or agency	59	41	0	0	0	100	0	22

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	56	28	11	5	1	84	6	116
2018	3 to 10 years in current department or agency	54	35	4	3	4	89	7	126
2018	11 to 20 years in current department or agency	53	40	3	4	0	93	4	57
2018	More than 20 years in current department or agency	72	19	5	4	0	91	4	21
2017	Less than 3 years in current department or agency	54	23	6	13	5	77	17	100
2017	3 to 10 years in current department or agency	66	22	3	6	2	89	8	174
2017	11 to 20 years in current department or agency	49	41	6	0	4	90	4	49
2017	More than 20 years in current department or agency	73	20	7	0	0	93	0	30
2014	Less than 3 years in current department or agency	59	32	5	1	2	91	3	95
2014	3 to 10 years in current department or agency	52	29	11	4	4	81	8	145
2014	11 to 20 years in current department or agency	56	39	0	0	5	95	5	38
2014	More than 20 years in current department or agency	69	31	0	0	0	100	0	22

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	32	18	9	4	7	0	67	13	118
2018	3 to 10 years in current department or agency	27	25	14	17	18	0	0	52	34	124
2018	11 to 20 years in current department or agency	19	29	18	16	13	5	0	51	30	58
2018	More than 20 years in current department or agency	33	19	23	4	9	12	0	59	15	21
2017	Less than 3 years in current department or agency	40	25	12	9	4	8	1	73	14	100
2017	3 to 10 years in current department or agency	25	32	14	15	10	2	3	59	26	175
2017	11 to 20 years in current department or agency	25	29	23	12	10	0	0	54	22	49
2017	More than 20 years in current department or agency	20	36	23	10	7	5	0	59	17	30
2014	Less than 3 years in current department or agency	24	35	16	13	6	5	1	63	19	96
2014	3 to 10 years in current department or agency	20	32	16	14	16	2	0	53	30	146
2014	11 to 20 years in current department or agency	19	33	24	3	16	3	2	55	19	38
2014	More than 20 years in current department or agency	18	50	19	12	0	0	0	68	12	22

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	29	21	8	8	7	4	58	18	118
2018	3 to 10 years in current department or agency	21	19	10	23	24	0	4	41	49	126
2018	11 to 20 years in current department or agency	8	27	27	18	16	0	4	37	36	58
2018	More than 20 years in current department or agency	24	23	5	9	23	12	5	56	38	21
2017	Less than 3 years in current department or agency	29	25	13	17	10	4	2	58	28	99
2017	3 to 10 years in current department or agency	19	20	15	18	18	2	8	43	40	175
2017	11 to 20 years in current department or agency	7	33	28	8	20	2	2	42	29	49
2017	More than 20 years in current department or agency	13	23	13	13	31	0	5	39	47	30
2014	Less than 3 years in current department or agency	23	31	13	14	14	2	4	57	29	96
2014	3 to 10 years in current department or agency	17	15	15	21	28	1	4	33	51	145
2014	11 to 20 years in current department or agency	5	21	32	21	15	0	5	28	39	38
2014	More than 20 years in current department or agency	14	23	28	8	24	0	4	38	33	22

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	39	20	10	3	2	67	13	117
2018	3 to 10 years in current department or agency	30	42	10	13	5	0	72	18	125
2018	11 to 20 years in current department or agency	21	40	19	14	7	0	60	21	58
2018	More than 20 years in current department or agency	44	33	5	9	10	0	76	19	20
2017	Less than 3 years in current department or agency	36	32	15	8	5	4	71	14	100
2017	3 to 10 years in current department or agency	33	34	12	16	5	0	67	21	172
2017	11 to 20 years in current department or agency	32	34	11	19	4	0	67	23	48
2017	More than 20 years in current department or agency	26	51	7	3	12	0	78	16	30
2014	Less than 3 years in current department or agency	38	34	10	11	4	2	74	16	96
2014	3 to 10 years in current department or agency	27	41	8	12	11	0	68	23	146
2014	11 to 20 years in current department or agency	18	45	18	11	7	0	63	18	38
2014	More than 20 years in current department or agency	36	31	10	9	14	0	67	23	22

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	33	35	18	9	5	1	0	68	13	117
2018	3 to 10 years in current department or agency	27	36	15	12	10	0	0	63	22	124
2018	11 to 20 years in current department or agency	25	32	24	12	7	0	0	57	19	58
2018	More than 20 years in current department or agency	39	37	10	5	10	0	0	76	14	20
2017	Less than 3 years in current department or agency	39	28	14	13	5	0	1	68	18	100
2017	3 to 10 years in current department or agency	31	36	15	10	7	0	1	68	18	172
2017	11 to 20 years in current department or agency	30	36	17	13	4	0	0	66	17	48
2017	More than 20 years in current department or agency	33	43	0	12	12	0	0	76	24	30
2014	Less than 3 years in current department or agency	40	35	9	10	4	0	1	76	14	96
2014	3 to 10 years in current department or agency	33	30	15	12	10	0	0	63	22	146
2014	11 to 20 years in current department or agency	32	29	23	8	7	0	0	61	16	38
2014	More than 20 years in current department or agency	36	32	9	13	9	0	0	68	23	22

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	43	41	8	5	2	0	1	85	7	118
2018	3 to 10 years in current department or agency	30	44	12	8	6	0	0	74	14	125
2018	11 to 20 years in current department or agency	25	36	19	9	10	0	2	61	20	58
2018	More than 20 years in current department or agency	52	24	5	9	10	0	0	76	19	20
2017	Less than 3 years in current department or agency	47	38	8	5	2	0	0	85	7	100
2017	3 to 10 years in current department or agency	39	35	13	9	4	0	0	74	13	172
2017	11 to 20 years in current department or agency	30	32	19	10	6	2	0	64	17	48
2017	More than 20 years in current department or agency	33	44	7	6	9	0	0	78	16	30
2014	Less than 3 years in current department or agency	48	35	12	1	3	1	0	84	4	95
2014	3 to 10 years in current department or agency	32	39	11	12	6	0	0	72	18	146
2014	11 to 20 years in current department or agency	30	47	10	8	5	0	0	77	13	38
2014	More than 20 years in current department or agency	32	41	9	13	5	0	0	73	18	22

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	31	37	15	7	2	7	1	74	10	117
2018	3 to 10 years in current department or agency	26	34	17	10	11	2	0	61	22	125
2018	11 to 20 years in current department or agency	16	34	26	10	10	5	0	52	20	58
2018	More than 20 years in current department or agency	38	35	14	9	4	0	0	73	14	21
2017	Less than 3 years in current department or agency	35	32	18	2	5	7	0	73	8	99
2017	3 to 10 years in current department or agency	23	35	18	10	9	4	1	61	20	175
2017	11 to 20 years in current department or agency	23	28	24	12	8	4	0	54	21	49
2017	More than 20 years in current department or agency	20	38	13	6	16	6	0	62	24	30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	53	34	10	1	2	0	0	87	3	117
2018	3 to 10 years in current department or agency	39	39	10	9	3	0	0	78	12	125
2018	11 to 20 years in current department or agency	43	30	9	9	10	0	0	72	19	57
2018	More than 20 years in current department or agency	42	45	5	4	4	0	0	86	9	21
2017	Less than 3 years in current department or agency	62	27	6	2	4	0	0	88	5	100
2017	3 to 10 years in current department or agency	40	35	12	10	2	0	0	75	13	173
2017	11 to 20 years in current department or agency	36	34	16	10	4	0	0	70	14	49
2017	More than 20 years in current department or agency	40	30	14	3	9	0	3	72	13	30
2014	Less than 3 years in current department or agency	51	35	8	2	3	1	0	87	5	96
2014	3 to 10 years in current department or agency	32	39	17	4	7	0	0	71	12	146
2014	11 to 20 years in current department or agency	30	41	7	11	7	0	3	74	19	38
2014	More than 20 years in current department or agency	60	31	0	5	5	0	0	91	9	22

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	29	14	7	4	1	0	74	11	118
2018	3 to 10 years in current department or agency	28	31	28	7	5	0	0	59	13	125
2018	11 to 20 years in current department or agency	33	21	35	10	2	0	0	54	11	57
2018	More than 20 years in current department or agency	23	39	28	9	0	0	0	62	9	21
2017	Less than 3 years in current department or agency	41	42	9	4	3	0	1	84	7	100
2017	3 to 10 years in current department or agency	33	36	21	7	3	0	0	68	11	174
2017	11 to 20 years in current department or agency	42	24	25	2	8	0	0	66	10	49
2017	More than 20 years in current department or agency	40	23	22	6	9	0	0	63	15	30
2014	Less than 3 years in current department or agency	49	32	13	4	2	0	0	81	6	96
2014	3 to 10 years in current department or agency	43	27	16	11	3	0	0	70	13	146
2014	11 to 20 years in current department or agency	34	27	22	10	5	0	3	62	15	38
2014	More than 20 years in current department or agency	32	23	31	0	9	5	0	58	10	22

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Less than 3 years in current department or agency	18	40	41	118
2018	3 to 10 years in current department or agency	27	30	42	126
2018	11 to 20 years in current department or agency	25	39	36	57
2018	More than 20 years in current department or agency	28	45	28	21
2017	Less than 3 years in current department or agency	18	42	40	100
2017	3 to 10 years in current department or agency	31	32	37	173
2017	11 to 20 years in current department or agency	18	49	33	49
2017	More than 20 years in current department or agency	38	42	20	30
2014	Less than 3 years in current department or agency	20	46	34	96
2014	3 to 10 years in current department or agency	31	36	33	146
2014	11 to 20 years in current department or agency	25	35	40	38
2014	More than 20 years in current department or agency	9	60	31	22

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Less than 3 years in current department or agency	0	23	34	14	22	8	23
2018	3 to 10 years in current department or agency	10	5	64	5	4	12	36
2017	Less than 3 years in current department or agency	0	11	52	0	27	10	18
2017	3 to 10 years in current department or agency	20	15	41	9	6	8	51
2017	More than 20 years in current department or agency	91	0	9	0	0	0	11
2014	Less than 3 years in current department or agency	8	18	46	10	9999	17	20
2014	3 to 10 years in current department or agency	10	21	53	4	9999	11	46
2014	11 to 20 years in current department or agency	49	10	41	0	9999	0	10

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	30	7	1	0	0	92	1	117
2018	3 to 10 years in current department or agency	66	27	4	3	0	0	94	3	124
2018	11 to 20 years in current department or agency	48	47	5	0	0	0	95	0	58
2018	More than 20 years in current department or agency	66	15	14	5	0	0	81	5	20
2017	Less than 3 years in current department or agency	63	29	5	1	2	0	92	3	100
2017	3 to 10 years in current department or agency	65	28	3	2	2	0	93	4	174
2017	11 to 20 years in current department or agency	47	34	14	0	2	2	83	2	49
2017	More than 20 years in current department or agency	61	27	6	3	3	0	87	6	30
2014	Less than 3 years in current department or agency	62	29	7	0	1	1	92	1	96
2014	3 to 10 years in current department or agency	56	31	7	2	3	0	87	6	146
2014	11 to 20 years in current department or agency	51	40	7	0	2	0	91	2	38
2014	More than 20 years in current department or agency	46	45	5	5	0	0	91	5	22

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	44	42	8	6	0	0	86	6	118
2018	3 to 10 years in current department or agency	29	47	14	3	5	1	77	8	126
2018	11 to 20 years in current department or agency	27	38	25	10	0	0	65	10	57
2018	More than 20 years in current department or agency	37	40	9	9	4	0	77	14	21
2017	Less than 3 years in current department or agency	52	37	7	2	2	0	89	4	100
2017	3 to 10 years in current department or agency	34	42	17	4	4	0	76	8	175
2017	11 to 20 years in current department or agency	38	34	16	10	2	0	72	12	49
2017	More than 20 years in current department or agency	30	35	20	9	6	0	64	16	30
2014	Less than 3 years in current department or agency	43	38	14	1	2	2	82	3	96
2014	3 to 10 years in current department or agency	30	44	12	6	7	1	75	13	146
2014	11 to 20 years in current department or agency	41	41	8	3	7	0	82	10	38
2014	More than 20 years in current department or agency	18	49	18	9	5	0	68	14	22

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	4	13	31	28	16	4	3	48	18	117
2018	3 to 10 years in current department or agency	7	20	37	25	8	1	1	34	28	126
2018	11 to 20 years in current department or agency	16	26	44	12	2	0	0	14	42	56
2018	More than 20 years in current department or agency	18	36	14	23	9	0	0	32	54	21
2017	Less than 3 years in current department or agency	3	11	33	28	15	4	7	48	16	100
2017	3 to 10 years in current department or agency	7	23	35	20	13	1	2	34	30	175
2017	11 to 20 years in current department or agency	8	37	31	14	5	0	4	20	47	49
2017	More than 20 years in current department or agency	13	20	40	24	3	0	0	27	32	30
2014	Less than 3 years in current department or agency	6	13	24	29	24	0	3	55	20	96
2014	3 to 10 years in current department or agency	11	21	35	26	7	0	0	33	32	146
2014	11 to 20 years in current department or agency	12	15	35	16	17	0	6	34	29	38
2014	More than 20 years in current department or agency	9	24	44	9	13	0	0	23	33	22

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	6	14	23	30	18	7	2	53	22	117
2018	3 to 10 years in current department or agency	18	20	25	24	11	1	2	35	39	126
2018	11 to 20 years in current department or agency	22	40	27	8	3	0	0	11	61	57
2018	More than 20 years in current department or agency	28	17	23	19	14	0	0	32	45	21
2017	Less than 3 years in current department or agency	8	9	21	25	25	2	9	56	19	99
2017	3 to 10 years in current department or agency	7	24	27	23	15	1	3	39	32	173
2017	11 to 20 years in current department or agency	13	23	38	16	10	0	0	26	36	48
2017	More than 20 years in current department or agency	13	23	26	29	10	0	0	38	36	30
2014	Less than 3 years in current department or agency	5	9	22	29	27	4	3	61	15	95
2014	3 to 10 years in current department or agency	13	15	31	27	13	1	0	40	28	146
2014	11 to 20 years in current department or agency	10	15	40	23	11	0	0	34	26	38
2014	More than 20 years in current department or agency	19	0	36	32	9	0	4	43	19	22

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	4	14	18	30	22	6	6	59	21	117
2018	3 to 10 years in current department or agency	7	18	29	22	14	1	7	40	28	126
2018	11 to 20 years in current department or agency	7	23	23	28	13	0	7	44	32	57
2018	More than 20 years in current department or agency	18	16	28	9	19	9	0	31	38	21
2017	Less than 3 years in current department or agency	6	5	20	37	18	4	10	64	12	99
2017	3 to 10 years in current department or agency	5	14	28	22	20	4	8	48	21	175
2017	11 to 20 years in current department or agency	10	10	38	20	14	2	6	37	22	49
2017	More than 20 years in current department or agency	19	10	27	20	21	0	3	42	30	30
2014	Less than 3 years in current department or agency	4	9	21	28	29	0	9	62	14	95
2014	3 to 10 years in current department or agency	7	18	29	24	15	4	2	42	26	146
2014	11 to 20 years in current department or agency	13	8	24	24	16	6	10	47	25	38
2014	More than 20 years in current department or agency	9	12	33	14	28	0	4	43	22	22

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	4	9	22	39	20	4	3	64	13	116
2018	3 to 10 years in current department or agency	2	14	26	42	14	1	1	57	16	125
2018	11 to 20 years in current department or agency	3	22	43	13	18	0	2	31	25	56
2018	More than 20 years in current department or agency	9	9	54	19	9	0	0	28	19	21
2017	Less than 3 years in current department or agency	2	5	26	35	25	2	5	65	8	98
2017	3 to 10 years in current department or agency	5	8	37	23	22	1	4	48	14	175
2017	11 to 20 years in current department or agency	8	14	38	27	10	0	2	38	23	49
2017	More than 20 years in current department or agency	13	19	22	33	10	0	3	44	33	30
2014	Less than 3 years in current department or agency	1	7	20	37	31	1	3	71	8	96
2014	3 to 10 years in current department or agency	5	8	30	37	19	1	0	57	13	146
2014	11 to 20 years in current department or agency	2	15	27	31	19	3	3	53	18	37
2014	More than 20 years in current department or agency	9	22	33	18	18	0	0	36	31	22

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	9	13	29	21	20	4	3	45	24	117
2018	3 to 10 years in current department or agency	21	26	32	11	8	0	1	20	47	126
2018	11 to 20 years in current department or agency	24	31	29	2	12	0	2	15	56	57
2018	More than 20 years in current department or agency	26	23	32	9	9	0	0	19	49	21
2017	Less than 3 years in current department or agency	10	9	16	29	28	2	7	62	21	99
2017	3 to 10 years in current department or agency	20	25	24	14	15	0	2	30	46	175
2017	11 to 20 years in current department or agency	15	30	35	13	8	0	0	21	44	47
2017	More than 20 years in current department or agency	22	26	20	29	3	0	0	32	48	30
2014	Less than 3 years in current department or agency	6	19	31	12	23	3	4	38	28	96
2014	3 to 10 years in current department or agency	18	21	31	18	11	0	1	29	39	146
2014	11 to 20 years in current department or agency	16	31	34	6	11	0	3	17	48	38
2014	More than 20 years in current department or agency	28	32	23	14	4	0	0	18	59	22

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	11	15	28	19	14	10	3	38	30	117
2018	3 to 10 years in current department or agency	15	28	24	24	6	1	2	31	44	125
2018	11 to 20 years in current department or agency	20	28	39	10	3	0	0	13	48	57
2018	More than 20 years in current department or agency	30	23	28	14	4	0	0	19	54	21
2017	Less than 3 years in current department or agency	12	10	18	24	20	10	7	52	27	99
2017	3 to 10 years in current department or agency	9	25	28	19	13	2	4	34	36	175
2017	11 to 20 years in current department or agency	8	27	43	21	0	0	2	21	35	49
2017	More than 20 years in current department or agency	25	13	28	30	0	0	3	31	40	30
2014	Less than 3 years in current department or agency	7	17	30	26	16	3	1	44	25	96
2014	3 to 10 years in current department or agency	15	23	25	22	13	0	2	36	39	146
2014	11 to 20 years in current department or agency	10	26	34	16	8	3	3	26	38	38
2014	More than 20 years in current department or agency	19	17	23	18	18	0	4	38	38	22

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	16	26	28	16	7	3	49	22	117
2018	3 to 10 years in current department or agency	8	19	35	24	10	1	3	36	28	126
2018	11 to 20 years in current department or agency	15	17	28	23	10	0	7	36	34	57
2018	More than 20 years in current department or agency	23	19	35	19	4	0	0	23	41	21
2017	Less than 3 years in current department or agency	6	8	18	31	23	6	6	63	17	99
2017	3 to 10 years in current department or agency	11	18	30	18	16	2	6	36	32	174
2017	11 to 20 years in current department or agency	8	22	36	22	10	0	2	32	31	49
2017	More than 20 years in current department or agency	26	13	23	26	6	0	5	34	41	30
2014	Less than 3 years in current department or agency	6	16	26	26	17	3	5	47	25	96
2014	3 to 10 years in current department or agency	12	18	31	23	13	0	2	37	31	144
2014	11 to 20 years in current department or agency	4	22	36	20	16	0	2	36	27	38
2014	More than 20 years in current department or agency	19	17	23	18	23	0	0	41	36	22

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	51	27	10	8	3	1	0	79	12	117
2018	3 to 10 years in current department or agency	47	25	6	12	9	0	0	72	21	125
2018	11 to 20 years in current department or agency	29	39	16	8	8	0	0	68	16	57
2018	More than 20 years in current department or agency	42	35	0	9	9	5	0	81	19	21
2017	Less than 3 years in current department or agency	43	32	8	8	7	1	0	76	15	100
2017	3 to 10 years in current department or agency	42	28	8	12	9	1	1	71	21	175
2017	11 to 20 years in current department or agency	35	22	15	23	6	0	0	57	29	49
2017	More than 20 years in current department or agency	42	37	0	0	22	0	0	78	22	30
2014	Less than 3 years in current department or agency	46	26	10	7	11	0	0	72	18	95
2014	3 to 10 years in current department or agency	41	27	10	7	15	0	0	68	22	146
2014	11 to 20 years in current department or agency	52	27	8	5	7	0	0	80	13	38
2014	More than 20 years in current department or agency	55	12	0	14	19	0	0	67	33	22

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	29	8	7	1	84	8	117
2018	3 to 10 years in current department or agency	45	38	4	8	5	82	14	126
2018	11 to 20 years in current department or agency	27	48	10	6	8	76	14	57
2018	More than 20 years in current department or agency	49	41	0	10	0	90	10	20
2017	Less than 3 years in current department or agency	43	35	8	8	5	79	13	100
2017	3 to 10 years in current department or agency	39	42	3	9	7	80	16	173
2017	11 to 20 years in current department or agency	35	30	15	14	6	65	21	49
2017	More than 20 years in current department or agency	38	46	13	3	0	84	3	30
2014	Less than 3 years in current department or agency	47	32	12	3	5	79	8	96
2014	3 to 10 years in current department or agency	35	42	9	10	4	77	14	145
2014	11 to 20 years in current department or agency	43	45	7	5	0	88	5	38
2014	More than 20 years in current department or agency	46	34	10	10	0	80	10	21

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	40	12	6	2	1	81	8	117
2018	3 to 10 years in current department or agency	40	36	13	8	4	0	76	11	126
2018	11 to 20 years in current department or agency	31	32	21	8	8	0	63	16	57
2018	More than 20 years in current department or agency	40	47	4	9	0	0	86	9	21

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	49	34	4	8	2	3	0	85	10	118
2018	3 to 10 years in current department or agency	40	34	11	6	5	4	1	78	11	125
2018	11 to 20 years in current department or agency	33	32	24	5	6	0	0	65	10	57
2018	More than 20 years in current department or agency	45	23	23	4	4	0	0	68	9	21
2017	Less than 3 years in current department or agency	63	19	11	5	2	1	0	82	7	100
2017	3 to 10 years in current department or agency	42	37	10	3	4	3	1	82	8	175
2017	11 to 20 years in current department or agency	38	24	25	2	6	4	0	65	9	48
2017	More than 20 years in current department or agency	41	39	10	0	10	0	0	80	10	30
2014	Less than 3 years in current department or agency	56	24	7	1	2	8	1	89	4	95
2014	3 to 10 years in current department or agency	44	25	18	8	3	2	1	70	11	146
2014	11 to 20 years in current department or agency	40	40	8	8	2	2	0	82	10	38
2014	More than 20 years in current department or agency	31	45	15	5	0	5	0	80	5	22

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	38	6	7	1	0	0	86	8	118
2018	3 to 10 years in current department or agency	39	34	14	8	4	2	0	74	12	124
2018	11 to 20 years in current department or agency	29	37	17	7	5	2	2	69	13	56
2018	More than 20 years in current department or agency	45	37	5	9	4	0	0	82	14	21
2017	Less than 3 years in current department or agency	61	25	9	4	2	0	0	86	6	100
2017	3 to 10 years in current department or agency	37	34	17	6	5	1	0	72	11	174
2017	11 to 20 years in current department or agency	36	44	17	4	0	0	0	79	4	49
2017	More than 20 years in current department or agency	36	47	10	0	6	0	0	84	6	30
2014	Less than 3 years in current department or agency	56	29	11	2	1	1	0	86	3	96
2014	3 to 10 years in current department or agency	43	31	12	8	5	0	0	74	14	146
2014	11 to 20 years in current department or agency	38	36	16	9	2	0	0	74	10	38
2014	More than 20 years in current department or agency	27	54	15	5	0	0	0	81	5	22

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	63	29	3	4	0	92	4	118
2018	3 to 10 years in current department or agency	48	34	6	10	3	82	12	125
2018	11 to 20 years in current department or agency	32	40	16	3	8	73	11	57
2018	More than 20 years in current department or agency	40	46	4	5	4	86	9	21
2017	Less than 3 years in current department or agency	73	21	2	3	2	93	5	100
2017	3 to 10 years in current department or agency	44	36	9	7	4	80	11	174
2017	11 to 20 years in current department or agency	41	32	17	10	0	73	10	49
2017	More than 20 years in current department or agency	39	36	9	10	6	75	16	30
2014	Less than 3 years in current department or agency	68	26	3	2	0	95	2	96
2014	3 to 10 years in current department or agency	48	33	8	5	6	81	12	146
2014	11 to 20 years in current department or agency	50	32	3	8	7	82	16	38
2014	More than 20 years in current department or agency	41	40	9	0	10	81	10	22

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	28	27	18	6	6	11	4	64	14	117
2018	3 to 10 years in current department or agency	25	32	14	11	13	4	1	60	25	126
2018	11 to 20 years in current department or agency	19	35	19	11	13	3	0	56	24	57
2018	More than 20 years in current department or agency	28	40	14	14	4	0	0	68	18	21
2017	Less than 3 years in current department or agency	30	23	13	13	4	13	4	64	21	99
2017	3 to 10 years in current department or agency	23	26	11	19	16	2	3	52	37	175
2017	11 to 20 years in current department or agency	16	33	12	27	12	0	0	48	39	49
2017	More than 20 years in current department or agency	20	37	24	7	9	0	3	58	17	30
2014	Less than 3 years in current department or agency	28	32	12	10	9	6	4	67	20	96
2014	3 to 10 years in current department or agency	29	26	16	11	16	1	1	56	28	146
2014	11 to 20 years in current department or agency	28	40	18	8	2	0	3	71	10	38
2014	More than 20 years in current department or agency	36	35	5	9	15	0	0	71	24	22

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	40	5	10	2	2	1	83	12	118
2018	3 to 10 years in current department or agency	39	35	9	10	4	1	1	76	15	124
2018	11 to 20 years in current department or agency	29	33	19	9	10	0	0	62	19	58
2018	More than 20 years in current department or agency	54	10	10	10	15	0	0	65	25	19
2017	Less than 3 years in current department or agency	49	27	7	12	2	4	0	79	14	100
2017	3 to 10 years in current department or agency	43	33	9	6	6	2	1	78	13	175
2017	11 to 20 years in current department or agency	34	39	18	4	2	2	0	75	6	49
2017	More than 20 years in current department or agency	45	23	7	10	12	3	0	70	23	30
2014	Less than 3 years in current department or agency	48	33	5	3	5	4	1	86	8	96
2014	3 to 10 years in current department or agency	40	35	11	9	5	1	0	75	14	146
2014	11 to 20 years in current department or agency	45	38	8	0	7	3	0	84	8	38
2014	More than 20 years in current department or agency	40	32	9	5	5	9	0	80	10	22

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	45	36	13	4	2	0	81	6	117
2018	3 to 10 years in current department or agency	31	32	16	13	8	1	63	20	124
2018	11 to 20 years in current department or agency	25	30	28	13	5	0	55	17	58
2018	More than 20 years in current department or agency	42	31	18	5	4	0	73	9	21

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	29	23	19	9	4	15	2	63	15	118
2018	3 to 10 years in current department or agency	23	23	15	15	14	5	5	51	33	125
2018	11 to 20 years in current department or agency	22	25	17	13	17	7	0	50	32	58
2018	More than 20 years in current department or agency	28	14	9	14	14	16	5	53	35	21
2017	Less than 3 years in current department or agency	29	24	16	8	8	10	6	63	19	100
2017	3 to 10 years in current department or agency	18	23	16	17	17	7	2	46	37	174
2017	11 to 20 years in current department or agency	18	18	22	30	8	4	0	38	39	49
2017	More than 20 years in current department or agency	29	20	13	6	25	7	0	52	34	30
2014	Less than 3 years in current department or agency	22	26	15	9	9	13	7	60	22	96
2014	3 to 10 years in current department or agency	18	19	18	17	22	4	3	39	41	146
2014	11 to 20 years in current department or agency	13	39	15	11	13	9	0	57	26	38
2014	More than 20 years in current department or agency	17	27	9	18	29	0	0	44	47	22

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	11	89	117
2018	3 to 10 years in current department or agency	13	87	125

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	60	16

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	63	16

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13
2018	3 to 10 years in current department or agency	0	16

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	16

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13
2018	3 to 10 years in current department or agency	0	16

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	40	17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	49	17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	28	17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	70	17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	28	17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	51	17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	27	17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	49	17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	29	17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	13

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	27	17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	32	17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	15

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	0	15

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	13

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	40	13
2018	3 to 10 years in current department or agency	43	15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13
2018	3 to 10 years in current department or agency	0	15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	44	13
2018	3 to 10 years in current department or agency	67	15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	0	13
2018	3 to 10 years in current department or agency	0	15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	3 to 10 years in current department or agency	40	15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	16	17	17	5	4	31	9	56	15	116
2018	3 to 10 years in current department or agency	19	18	22	14	6	16	5	47	25	125
2018	11 to 20 years in current department or agency	4	28	35	9	11	12	0	37	23	57
2018	More than 20 years in current department or agency	20	42	24	0	10	5	0	65	10	20
2017	Less than 3 years in current department or agency	26	14	16	4	4	27	8	61	13	100
2017	3 to 10 years in current department or agency	22	14	22	10	12	16	5	45	28	175
2017	11 to 20 years in current department or agency	20	24	16	12	14	13	0	50	31	49
2017	More than 20 years in current department or agency	17	32	7	9	19	16	0	58	34	30
2014	Less than 3 years in current department or agency	22	14	15	3	5	28	12	61	14	96
2014	3 to 10 years in current department or agency	17	19	23	12	12	14	2	44	29	146
2014	11 to 20 years in current department or agency	10	41	10	3	13	22	0	66	21	38
2014	More than 20 years in current department or agency	21	23	15	9	18	9	5	51	32	22

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	37	28	17	1	4	10	2	75	6	116
2018	3 to 10 years in current department or agency	32	28	14	13	6	5	1	64	20	125
2018	11 to 20 years in current department or agency	19	38	25	7	10	2	0	57	17	57
2018	More than 20 years in current department or agency	33	39	19	5	4	0	0	72	9	21
2017	Less than 3 years in current department or agency	45	28	14	4	2	7	0	78	6	100
2017	3 to 10 years in current department or agency	30	27	18	11	9	3	3	60	21	173
2017	11 to 20 years in current department or agency	27	32	22	10	6	2	0	60	17	49
2017	More than 20 years in current department or agency	33	26	19	6	16	0	0	60	22	30
2014	Less than 3 years in current department or agency	39	19	19	2	6	14	1	69	10	96
2014	3 to 10 years in current department or agency	26	25	23	10	10	7	0	54	21	146
2014	11 to 20 years in current department or agency	24	46	8	5	10	6	0	75	17	38
2014	More than 20 years in current department or agency	31	23	19	14	9	5	0	56	24	22

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	7	93	116
2018	3 to 10 years in current department or agency	7	93	124

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	22	12	20	4	1	34	7	57	8	118
2018	3 to 10 years in current department or agency	22	16	29	3	3	20	7	52	8	126
2018	11 to 20 years in current department or agency	9	19	36	11	6	18	2	35	21	57
2018	More than 20 years in current department or agency	31	19	19	4	9	5	14	61	17	21
2017	Less than 3 years in current department or agency	33	16	14	3	0	29	5	75	4	100
2017	3 to 10 years in current department or agency	22	15	21	2	8	24	7	54	15	175
2017	11 to 20 years in current department or agency	18	17	28	8	2	22	4	48	14	49
2017	More than 20 years in current department or agency	23	26	7	3	19	22	0	63	29	30
2014	Less than 3 years in current department or agency	21	12	15	1	1	37	12	65	5	96
2014	3 to 10 years in current department or agency	17	16	27	6	5	21	8	47	15	146
2014	11 to 20 years in current department or agency	16	26	15	9	4	27	3	60	18	38
2014	More than 20 years in current department or agency	14	26	37	0	0	23	0	52	0	22

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	27	13	3	1	14	2	79	5	118
2018	3 to 10 years in current department or agency	36	25	23	6	4	6	1	65	11	126
2018	11 to 20 years in current department or agency	24	36	24	4	8	3	0	62	13	57
2018	More than 20 years in current department or agency	35	28	14	14	4	0	4	66	19	21
2017	Less than 3 years in current department or agency	55	24	12	2	1	5	1	84	3	100
2017	3 to 10 years in current department or agency	37	27	14	2	8	11	1	73	11	175
2017	11 to 20 years in current department or agency	29	30	28	4	2	6	0	63	6	49
2017	More than 20 years in current department or agency	33	26	15	3	19	3	0	61	23	30
2014	Less than 3 years in current department or agency	43	18	15	1	0	20	4	79	2	96
2014	3 to 10 years in current department or agency	26	29	22	8	4	9	2	62	14	145
2014	11 to 20 years in current department or agency	27	34	17	9	4	8	0	66	15	38
2014	More than 20 years in current department or agency	19	32	35	0	0	14	0	60	0	21

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	30	10	2	1	1	1	86	3	117
2018	3 to 10 years in current department or agency	52	31	5	6	4	0	1	84	11	125
2018	11 to 20 years in current department or agency	41	34	15	3	6	0	0	75	10	57
2018	More than 20 years in current department or agency	50	40	5	5	0	0	0	90	5	20
2017	Less than 3 years in current department or agency	68	18	8	3	3	0	0	86	6	100
2017	3 to 10 years in current department or agency	55	27	7	3	5	1	2	85	8	175
2017	11 to 20 years in current department or agency	48	24	12	6	8	0	2	73	15	49
2017	More than 20 years in current department or agency	48	36	10	0	6	0	0	84	6	30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	48	35	8	7	1	1	84	8	114
2018	3 to 10 years in current department or agency	44	38	10	7	1	1	83	8	126
2018	11 to 20 years in current department or agency	42	36	15	6	0	2	79	6	57
2018	More than 20 years in current department or agency	52	34	10	5	0	0	86	5	20
2017	Less than 3 years in current department or agency	48	40	4	5	1	2	89	6	100
2017	3 to 10 years in current department or agency	33	44	15	5	3	1	78	7	175
2017	11 to 20 years in current department or agency	37	40	10	8	4	0	77	12	49
2017	More than 20 years in current department or agency	33	34	13	13	6	0	68	19	30

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	32	18	5	4	1	0	72	10	115
2018	3 to 10 years in current department or agency	27	30	13	16	14	0	0	57	30	125
2018	11 to 20 years in current department or agency	13	33	21	15	15	3	0	48	31	57
2018	More than 20 years in current department or agency	31	26	16	18	10	0	0	57	28	19
2017	Less than 3 years in current department or agency	29	44	13	5	5	4	0	77	10	100
2017	3 to 10 years in current department or agency	16	37	16	20	8	2	1	54	29	175
2017	11 to 20 years in current department or agency	17	34	19	12	16	2	0	52	29	49
2017	More than 20 years in current department or agency	14	34	26	7	17	0	3	49	24	29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	17	21	21	16	25	0	1	38	41	116
2018	3 to 10 years in current department or agency	29	23	17	18	12	0	2	52	30	126
2018	11 to 20 years in current department or agency	25	29	20	15	9	2	0	55	24	58
2018	More than 20 years in current department or agency	32	23	22	19	4	0	0	55	23	21
2017	Less than 3 years in current department or agency	17	20	15	22	22	1	3	39	45	100
2017	3 to 10 years in current department or agency	32	25	19	10	11	1	2	59	21	175
2017	11 to 20 years in current department or agency	31	20	26	6	10	0	6	55	17	49
2017	More than 20 years in current department or agency	44	26	6	6	10	0	7	76	18	30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	23	27	26	13	10	1	1	50	24	116
2018	3 to 10 years in current department or agency	9	27	18	25	21	0	0	36	46	126
2018	11 to 20 years in current department or agency	2	22	33	22	20	2	0	24	42	58
2018	More than 20 years in current department or agency	9	23	39	14	14	0	0	32	28	21
2017	Less than 3 years in current department or agency	19	39	20	11	7	1	3	61	19	100
2017	3 to 10 years in current department or agency	15	20	25	17	23	0	1	35	40	175
2017	11 to 20 years in current department or agency	8	24	35	18	14	0	0	32	33	49
2017	More than 20 years in current department or agency	7	31	30	16	12	0	3	39	29	29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	30	31	20	9	8	1	1	63	17	115
2018	3 to 10 years in current department or agency	24	30	24	14	6	0	3	56	20	126
2018	11 to 20 years in current department or agency	15	29	29	21	5	2	0	45	26	58
2018	More than 20 years in current department or agency	19	23	32	22	5	0	0	42	26	21
2017	Less than 3 years in current department or agency	33	38	15	7	2	1	4	75	10	100
2017	3 to 10 years in current department or agency	26	28	25	11	7	0	3	55	19	173
2017	11 to 20 years in current department or agency	16	33	28	10	6	2	4	53	17	49
2017	More than 20 years in current department or agency	17	36	16	15	12	0	3	55	28	30

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	27	23	20	14	15	1	1	51	29	116
2018	3 to 10 years in current department or agency	14	22	22	14	27	1	0	36	41	124
2018	11 to 20 years in current department or agency	7	24	23	23	21	2	0	32	45	58
2018	More than 20 years in current department or agency	19	20	20	27	15	0	0	39	41	20
2017	Less than 3 years in current department or agency	25	31	14	12	13	1	4	59	26	100
2017	3 to 10 years in current department or agency	17	18	23	16	24	0	1	36	41	174
2017	11 to 20 years in current department or agency	8	28	26	27	8	0	2	37	36	48
2017	More than 20 years in current department or agency	10	23	23	16	25	0	3	34	42	30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	47	19	15	6	5	1	7	72	12	116
2018	3 to 10 years in current department or agency	45	19	12	10	6	1	7	69	18	125
2018	11 to 20 years in current department or agency	33	32	19	2	3	5	7	73	6	58
2018	More than 20 years in current department or agency	41	9	24	16	0	5	5	56	18	21
2017	Less than 3 years in current department or agency	56	13	11	4	2	0	13	79	8	100
2017	3 to 10 years in current department or agency	38	16	19	6	6	1	13	63	14	175
2017	11 to 20 years in current department or agency	36	14	17	6	6	2	19	63	15	49
2017	More than 20 years in current department or agency	39	23	13	3	12	0	10	69	17	30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	25	19	17	5	0	0	60	21	115
2018	3 to 10 years in current department or agency	29	22	24	12	12	1	0	50	25	126
2018	11 to 20 years in current department or agency	18	29	32	15	5	2	0	48	20	58
2018	More than 20 years in current department or agency	28	32	26	5	9	0	0	61	14	21
2017	Less than 3 years in current department or agency	44	29	18	4	4	0	1	73	8	100
2017	3 to 10 years in current department or agency	26	23	27	13	8	0	3	51	21	175
2017	11 to 20 years in current department or agency	20	44	20	8	8	0	0	64	16	49
2017	More than 20 years in current department or agency	20	43	27	3	0	3	3	67	4	30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	36	35	17	7	3	2	1	73	10	116
2018	3 to 10 years in current department or agency	32	24	18	12	14	0	1	57	25	125
2018	11 to 20 years in current department or agency	21	34	22	15	3	3	0	58	19	58
2018	More than 20 years in current department or agency	14	51	14	9	5	0	7	70	15	21
2017	Less than 3 years in current department or agency	41	33	14	4	2	2	4	79	6	99
2017	3 to 10 years in current department or agency	27	29	22	11	7	2	4	58	19	175
2017	11 to 20 years in current department or agency	27	34	19	12	2	2	4	65	15	49
2017	More than 20 years in current department or agency	38	42	7	3	6	3	0	83	10	30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	40	32	14	9	3	2	0	73	12	116
2018	3 to 10 years in current department or agency	28	29	20	14	6	2	1	59	21	124
2018	11 to 20 years in current department or agency	10	40	28	10	10	2	0	51	20	58
2018	More than 20 years in current department or agency	14	28	35	9	14	0	0	42	23	21
2017	Less than 3 years in current department or agency	35	35	18	6	2	1	3	73	8	100
2017	3 to 10 years in current department or agency	21	33	22	12	7	1	3	57	20	175
2017	11 to 20 years in current department or agency	19	40	18	12	8	2	0	60	21	49
2017	More than 20 years in current department or agency	28	30	10	16	13	3	0	60	29	30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	42	27	18	8	2	0	2	71	10	116
2018	3 to 10 years in current department or agency	40	29	22	2	4	1	2	71	6	123
2018	11 to 20 years in current department or agency	27	36	26	3	7	2	0	64	10	58
2018	More than 20 years in current department or agency	23	42	14	9	5	0	7	70	15	21
2017	Less than 3 years in current department or agency	49	23	15	6	2	0	5	76	8	100
2017	3 to 10 years in current department or agency	32	38	14	6	5	0	5	74	11	173
2017	11 to 20 years in current department or agency	28	34	16	17	6	0	0	61	23	49
2017	More than 20 years in current department or agency	36	31	6	17	7	3	0	70	24	29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	34	34	26	6	0	0	1	68	6	116
2018	3 to 10 years in current department or agency	26	35	19	9	9	0	2	62	19	125
2018	11 to 20 years in current department or agency	13	36	28	10	11	2	0	50	21	58
2018	More than 20 years in current department or agency	18	28	28	9	9	0	7	50	20	21
2017	Less than 3 years in current department or agency	39	39	10	6	1	0	3	81	8	100
2017	3 to 10 years in current department or agency	33	25	20	10	7	1	4	61	18	175
2017	11 to 20 years in current department or agency	16	25	30	14	10	4	0	43	26	49
2017	More than 20 years in current department or agency	20	20	23	27	6	3	0	41	35	30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	65	21	8	2	2	0	2	88	3	115
2018	3 to 10 years in current department or agency	55	21	13	4	4	0	3	79	8	124
2018	11 to 20 years in current department or agency	39	31	13	9	5	2	2	72	14	58
2018	More than 20 years in current department or agency	37	33	14	0	9	0	7	76	10	21
2017	Less than 3 years in current department or agency	65	19	11	0	3	0	3	86	3	99
2017	3 to 10 years in current department or agency	48	19	15	10	4	0	4	70	14	174
2017	11 to 20 years in current department or agency	45	31	18	2	2	0	2	78	4	49
2017	More than 20 years in current department or agency	49	22	19	0	6	0	3	74	7	30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	79	10	3	1	0	0	6	96	1	116
2018	3 to 10 years in current department or agency	71	15	5	0	2	1	5	92	2	125
2018	11 to 20 years in current department or agency	59	23	7	2	3	3	3	87	5	58
2018	More than 20 years in current department or agency	65	14	9	0	0	0	12	90	0	21

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	73	12	6	3	1	1	3	89	5	116
2018	3 to 10 years in current department or agency	67	9	7	4	7	1	5	81	12	125
2018	11 to 20 years in current department or agency	53	18	14	2	9	3	2	74	11	58
2018	More than 20 years in current department or agency	82	5	9	0	4	0	0	86	4	21
2017	Less than 3 years in current department or agency	85	5	1	2	2	1	4	94	5	99
2017	3 to 10 years in current department or agency	67	11	9	4	3	2	3	83	8	175
2017	11 to 20 years in current department or agency	59	8	23	4	4	2	0	68	8	49
2017	More than 20 years in current department or agency	55	19	0	12	10	0	3	77	23	30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	62	21	7	4	3	0	4	86	6	117
2018	3 to 10 years in current department or agency	45	33	8	7	5	0	2	80	12	125
2018	11 to 20 years in current department or agency	36	31	20	5	5	2	2	70	10	56
2018	More than 20 years in current department or agency	58	33	4	0	5	0	0	91	5	21
2017	Less than 3 years in current department or agency	59	22	7	6	2	0	4	84	8	99
2017	3 to 10 years in current department or agency	46	31	12	5	4	0	2	79	9	175
2017	11 to 20 years in current department or agency	38	31	18	6	6	0	0	69	13	49
2017	More than 20 years in current department or agency	57	33	3	3	0	3	0	93	3	30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	69	14	8	2	2	0	5	87	5	116
2018	3 to 10 years in current department or agency	53	18	9	9	8	0	3	73	18	125
2018	11 to 20 years in current department or agency	46	24	12	7	8	2	0	71	16	56
2018	More than 20 years in current department or agency	37	40	18	0	4	0	0	77	4	21
2017	Less than 3 years in current department or agency	76	9	4	4	2	1	4	90	6	99
2017	3 to 10 years in current department or agency	53	24	10	6	2	1	3	81	9	173
2017	11 to 20 years in current department or agency	51	22	8	16	2	0	0	73	18	49
2017	More than 20 years in current department or agency	51	23	13	7	6	0	0	74	13	30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	58	5	4	1	0	0	31	92	2	116
2018	3 to 10 years in current department or agency	53	9	4	3	0	0	32	91	4	125
2018	11 to 20 years in current department or agency	42	12	10	2	2	2	31	80	5	55
2018	More than 20 years in current department or agency	40	19	14	0	0	0	27	81	0	21
2017	Less than 3 years in current department or agency	61	5	3	1	0	1	29	95	1	97
2017	3 to 10 years in current department or agency	53	12	1	1	1	0	32	96	2	174
2017	11 to 20 years in current department or agency	44	12	8	0	0	0	36	87	0	49
2017	More than 20 years in current department or agency	54	13	3	7	0	0	23	87	9	30

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	70	19	4	1	0	0	5	95	1	117
2018	3 to 10 years in current department or agency	63	19	5	1	3	1	7	89	5	126
2018	11 to 20 years in current department or agency	53	23	12	5	0	2	5	82	5	56
2018	More than 20 years in current department or agency	30	56	9	0	0	0	5	90	0	21
2017	Less than 3 years in current department or agency	64	25	2	3	0	0	6	95	3	98
2017	3 to 10 years in current department or agency	67	16	9	1	1	0	7	89	1	175
2017	11 to 20 years in current department or agency	60	25	2	0	2	0	10	96	2	49
2017	More than 20 years in current department or agency	83	3	7	3	0	0	3	90	3	30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	55	11	12	5	12	0	4	69	18	117
2018	3 to 10 years in current department or agency	71	9	3	6	5	0	5	85	12	126
2018	11 to 20 years in current department or agency	69	17	2	2	2	2	6	93	5	56
2018	More than 20 years in current department or agency	65	18	4	0	0	0	12	95	0	21
2017	Less than 3 years in current department or agency	47	17	13	7	13	0	3	66	21	99
2017	3 to 10 years in current department or agency	62	14	8	5	4	1	6	82	10	174
2017	11 to 20 years in current department or agency	70	16	2	5	0	0	6	92	6	49
2017	More than 20 years in current department or agency	90	3	3	0	0	0	3	97	0	30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	46	31	19	1	1	0	2	78	2	116
2018	3 to 10 years in current department or agency	50	26	14	4	4	0	2	77	9	126
2018	11 to 20 years in current department or agency	31	48	12	2	2	3	3	84	3	56
2018	More than 20 years in current department or agency	27	51	9	5	0	0	7	85	5	21
2017	Less than 3 years in current department or agency	49	31	12	2	0	0	6	86	2	98
2017	3 to 10 years in current department or agency	57	23	12	3	1	1	4	84	4	175
2017	11 to 20 years in current department or agency	53	30	10	0	2	0	4	87	2	49
2017	More than 20 years in current department or agency	54	33	7	7	0	0	0	87	7	30

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	33	33	11	1	0	2	53	12	116
2018	3 to 10 years in current department or agency	11	27	36	15	11	0	0	38	26	126
2018	11 to 20 years in current department or agency	10	23	38	14	12	3	0	34	26	58
2018	More than 20 years in current department or agency	19	23	45	9	4	0	0	42	14	21
2017	Less than 3 years in current department or agency	15	39	35	10	1	0	0	54	11	100
2017	3 to 10 years in current department or agency	10	30	38	17	5	0	1	40	22	175
2017	11 to 20 years in current department or agency	10	20	56	2	12	0	0	30	14	49
2017	More than 20 years in current department or agency	6	23	41	9	10	7	3	33	21	30

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	5	20	36	26	13	0	1	39	24	115
2018	3 to 10 years in current department or agency	12	32	36	14	7	0	0	21	43	125
2018	11 to 20 years in current department or agency	11	28	44	15	2	2	0	16	39	57
2018	More than 20 years in current department or agency	15	36	39	5	5	0	0	10	51	19
2017	Less than 3 years in current department or agency	4	14	35	28	16	2	1	46	18	100
2017	3 to 10 years in current department or agency	11	20	40	22	6	0	1	28	32	175
2017	11 to 20 years in current department or agency	14	20	48	11	4	0	2	16	35	49
2017	More than 20 years in current department or agency	22	29	34	10	3	0	0	14	52	29

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	26	24	16	12	21	0	1	26	74	116
2018	3 to 10 years in current department or agency	34	25	24	10	6	1	1	34	66	126
2018	11 to 20 years in current department or agency	39	35	21	2	2	0	2	39	61	58
2018	More than 20 years in current department or agency	42	40	9	4	4	0	0	42	58	21
2017	Less than 3 years in current department or agency	17	18	25	17	20	1	2	17	83	100
2017	3 to 10 years in current department or agency	36	29	16	9	6	3	1	38	62	174
2017	11 to 20 years in current department or agency	44	21	16	6	8	2	2	46	54	49
2017	More than 20 years in current department or agency	55	13	20	0	9	0	3	57	43	30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	34	86
2018	3 to 10 years in current department or agency	31	84
2018	11 to 20 years in current department or agency	7	35
2018	More than 20 years in current department or agency	13	12
2017	Less than 3 years in current department or agency	30	80
2017	3 to 10 years in current department or agency	20	104
2017	11 to 20 years in current department or agency	19	26
2017	More than 20 years in current department or agency	31	11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	36	86
2018	3 to 10 years in current department or agency	32	84
2018	11 to 20 years in current department or agency	27	35
2018	More than 20 years in current department or agency	16	12
2017	Less than 3 years in current department or agency	43	80
2017	3 to 10 years in current department or agency	26	104
2017	11 to 20 years in current department or agency	19	26
2017	More than 20 years in current department or agency	17	11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	35	86
2018	3 to 10 years in current department or agency	30	84
2018	11 to 20 years in current department or agency	8	35
2018	More than 20 years in current department or agency	8	12
2017	Less than 3 years in current department or agency	29	80
2017	3 to 10 years in current department or agency	20	104
2017	11 to 20 years in current department or agency	7	26
2017	More than 20 years in current department or agency	9	11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	30	86
2018	3 to 10 years in current department or agency	43	84
2018	11 to 20 years in current department or agency	39	35
2018	More than 20 years in current department or agency	40	12
2017	Less than 3 years in current department or agency	42	80
2017	3 to 10 years in current department or agency	43	104
2017	11 to 20 years in current department or agency	47	26
2017	More than 20 years in current department or agency	61	11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	6	86
2018	3 to 10 years in current department or agency	8	84
2018	11 to 20 years in current department or agency	12	35
2018	More than 20 years in current department or agency	0	12
2017	Less than 3 years in current department or agency	3	80
2017	3 to 10 years in current department or agency	9	104
2017	11 to 20 years in current department or agency	3	26
2017	More than 20 years in current department or agency	0	11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	86
2018	3 to 10 years in current department or agency	31	84
2018	11 to 20 years in current department or agency	6	35
2018	More than 20 years in current department or agency	24	12

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	Less than 3 years in current department or agency	43	86
2018	3 to 10 years in current department or agency	26	84
2018	11 to 20 years in current department or agency	40	35
2018	More than 20 years in current department or agency	24	12
2017	Less than 3 years in current department or agency	45	80
2017	3 to 10 years in current department or agency	39	104
2017	11 to 20 years in current department or agency	38	26
2017	More than 20 years in current department or agency	25	11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Less than 3 years in current department or agency	7	36	26	10	3	18	84
2018	3 to 10 years in current department or agency	5	47	16	14	0	17	77
2017	Less than 3 years in current department or agency	4	47	22	14	4	10	79
2017	3 to 10 years in current department or agency	7	51	22	7	4	8	99
2017	11 to 20 years in current department or agency	13	45	23	9	0	9	22
2017	More than 20 years in current department or agency	9	56	17	9	0	9	11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	Less than 3 years in current department or agency	26	74	86
2018	3 to 10 years in current department or agency	36	64	82
2018	11 to 20 years in current department or agency	60	40	35
2018	More than 20 years in current department or agency	49	51	11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	39	18	17	8	8	10	63	18	117
2018	3 to 10 years in current department or agency	39	17	14	13	13	3	58	27	126
2018	11 to 20 years in current department or agency	47	14	8	15	9	7	65	26	58
2018	More than 20 years in current department or agency	39	10	5	19	19	8	53	42	20

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	19	29	13	20	12	1	6	52	35	86
2018	3 to 10 years in current department or agency	22	28	15	11	18	0	7	54	30	84
2018	11 to 20 years in current department or agency	29	26	19	10	3	3	11	64	14	34
2018	More than 20 years in current department or agency	9	40	9	25	8	0	9	54	37	11
2017	Less than 3 years in current department or agency	27	26	14	9	16	1	6	57	28	80
2017	3 to 10 years in current department or agency	19	26	13	15	13	3	12	52	32	103
2017	11 to 20 years in current department or agency	15	24	24	8	13	7	8	47	25	25
2017	More than 20 years in current department or agency	21	8	15	24	24	0	8	31	52	12

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Less than 3 years in current department or agency	3	11	11	25	42	3	5	15	74	85
2018	3 to 10 years in current department or agency	2	7	14	20	48	5	4	10	75	84
2018	11 to 20 years in current department or agency	3	21	19	15	17	10	15	32	43	34
2018	More than 20 years in current department or agency	0	0	9	48	26	17	0	0	89	11
2017	Less than 3 years in current department or agency	2	7	7	12	51	3	18	12	79	80
2017	3 to 10 years in current department or agency	4	8	18	15	43	2	10	13	66	104
2017	11 to 20 years in current department or agency	3	0	34	12	27	11	12	4	51	26
2017	More than 20 years in current department or agency	0	0	8	16	55	0	21	0	90	12

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 81. In total, how many years have you been working in your current department or agency?

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored