2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - Governor in Council

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 25 0 0 0 0 0 100 0 20
2017 Governor in Council 69 21 0 10 0 0 0 90 10 29
2014 Governor in Council 74 23 3 0 0 0 0 97 0 30

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 60 30 5 0 5 0 0 90 5 20
2017 Governor in Council 38 28 7 14 14 0 0 66 28 29

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 80 15 0 5 0 0 0 95 5 20
2017 Governor in Council 90 10 0 0 0 0 0 100 0 29
2014 Governor in Council 100 0 0 0 0 0 0 100 0 30

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 10 5 10 0 0 0 85 10 20
2017 Governor in Council 69 21 3 7 0 0 0 90 7 29
2014 Governor in Council 84 13 3 0 0 0 0 97 0 30

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 50 30 10 5 5 0 0 80 10 20
2017 Governor in Council 30 27 17 13 13 0 0 57 27 30
2014 Governor in Council 57 29 7 3 3 0 0 87 7 30

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 53 32 5 5 5 0 0 84 11 19
2017 Governor in Council 37 30 10 13 10 0 0 67 23 30
2014 Governor in Council 57 29 3 7 3 0 0 87 10 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 50 10 25 5 5 0 5 63 11 20
2017 Governor in Council 40 17 3 10 17 3 10 65 31 30
2014 Governor in Council 74 16 3 7 0 0 0 90 7 30
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 15 5 5 0 15 5 88 6 20
2017 Governor in Council 43 30 17 3 7 0 0 73 10 30
2014 Governor in Council 56 15 7 7 10 0 7 75 18 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 45 15 15 5 5 10 5 71 12 20
2017 Governor in Council 43 30 10 13 3 0 0 73 17 30
2014 Governor in Council 52 25 3 13 3 0 3 80 17 30

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 40 0 5 5 5 5 89 11 20
2017 Governor in Council 47 23 10 7 10 0 3 72 17 30
2014 Governor in Council 53 10 14 7 10 0 7 67 18 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 40 5 5 0 10 0 89 6 20
2017 Governor in Council 40 30 10 13 7 0 0 70 20 30
2014 Governor in Council 44 29 13 7 0 3 3 79 7 30

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 50 0 5 5 5 0 89 11 20
2017 Governor in Council 30 23 13 23 7 3 0 55 31 30
2014 Governor in Council 33 34 16 13 0 0 3 70 14 30

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 20 45 15 5 5 10 0 72 11 20
2017 Governor in Council 20 23 20 27 7 3 0 45 34 30
2014 Governor in Council 29 38 16 10 3 0 3 70 14 30

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 35 15 10 5 10 0 67 17 20
2017 Governor in Council 17 34 10 31 7 0 0 52 38 29
2014 Governor in Council 29 31 10 23 3 0 3 63 27 30
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 40 5 10 5 0 0 80 15 20
2017 Governor in Council 17 34 24 10 14 0 0 52 24 29
2014 Governor in Council 41 32 10 10 3 0 3 75 14 29

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 10 10 5 0 0 0 85 5 20
2017 Governor in Council 59 31 3 7 0 0 0 90 7 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 5 21 32 11 11 16 5 33 27 19
2017 Governor in Council 10 27 13 13 27 10 0 41 44 30
2014 Governor in Council 20 10 13 23 21 7 7 34 51 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 30 40 10 5 5 5 5 78 11 20
2017 Governor in Council 27 43 10 7 10 0 3 72 17 30
2014 Governor in Council 48 16 7 10 10 0 10 71 22 30

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 65 25 0 5 5 0 0 90 10 20
2017 Governor in Council 31 48 7 7 3 3 0 82 11 29
2014 Governor in Council 29 51 7 13 0 0 0 80 13 30

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 90 0 5 5 0 0 0 90 5 20
2017 Governor in Council 90 10 0 0 0 0 0 100 0 29
2014 Governor in Council 88 12 0 0 0 0 0 100 0 30

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 89 11 0 0 0 0 0 100 0 19
2017 Governor in Council 93 3 0 3 0 0 0 97 3 29
2014 Governor in Council 82 18 0 0 0 0 0 100 0 30

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 25 5 5 10 15 0 76 18 20
2017 Governor in Council 20 33 10 7 13 7 10 64 24 30
2014 Governor in Council 43 25 20 0 7 0 7 72 7 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 20 20 10 0 10 10 30 67 17 20
2017 Governor in Council 17 10 27 7 13 0 27 36 27 30
2014 Governor in Council 27 9 20 3 3 0 37 57 11 29

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 20 50 10 15 5 0 0 70 20 20
2017 Governor in Council 34 24 10 17 14 0 0 59 31 29
2014 Governor in Council 29 44 10 10 3 0 3 76 14 30

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 20 50 10 15 5 0 0 70 20 20
2017 Governor in Council 17 28 28 14 10 0 3 46 25 29
2014 Governor in Council 26 23 26 15 7 0 3 51 22 30

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 35 5 5 0 0 0 90 5 20
2017 Governor in Council 48 31 7 3 10 0 0 79 14 29
2014 Governor in Council 33 57 3 7 0 0 0 90 7 30

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 40 15 0 10 10 0 72 11 20
2017 Governor in Council 20 23 23 13 17 0 3 45 31 30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 40 20 0 5 0 0 75 5 20
2017 Governor in Council 28 28 17 21 7 0 0 55 28 29
2014 Governor in Council 36 41 16 0 7 0 0 77 7 30

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 10 20 35 20 15 0 0 30 35 20
2017 Governor in Council 20 33 23 13 10 0 0 53 23 30
2014 Governor in Council 26 28 36 7 3 0 0 54 10 30

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Governor in Council 15 70 15 20
2017 Governor in Council 40 43 17 30
2014 Governor in Council 3 72 25 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Governor in Council 50 0 8 17 0 25 12
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 25 0 0 0 0 0 100 0 20
2017 Governor in Council 76 21 3 0 0 0 0 97 0 29
2014 Governor in Council 75 18 3 0 3 0 0 93 3 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 45 10 10 0 0 0 80 10 20
2017 Governor in Council 30 47 13 3 7 0 0 77 10 30
2014 Governor in Council 29 46 18 0 7 0 0 75 7 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 0 20 20 35 20 0 5 58 21 20
2017 Governor in Council 3 10 30 40 17 0 0 57 13 30
2014 Governor in Council 3 13 34 23 23 0 3 47 17 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 5 25 25 25 15 0 5 42 32 20
2017 Governor in Council 10 23 17 27 23 0 0 50 33 30
2014 Governor in Council 0 20 34 20 20 0 7 42 21 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 0 15 15 25 25 0 20 63 19 20
2017 Governor in Council 7 7 20 23 27 0 17 60 16 30
2014 Governor in Council 3 21 20 3 33 3 16 45 31 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 11 26 26 21 16 0 0 37 37 19
2017 Governor in Council 17 7 33 20 13 0 10 37 26 30
2014 Governor in Council 3 16 26 28 23 0 3 53 20 30

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 35 15 10 10 5 0 21 63 20
2017 Governor in Council 23 37 17 7 17 0 0 23 60 30
2014 Governor in Council 7 20 41 3 29 0 0 33 26 30

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 11 32 37 5 5 5 5 12 47 19
2017 Governor in Council 10 17 33 23 10 0 7 36 29 30
2014 Governor in Council 7 26 38 13 13 0 3 27 34 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 5 15 40 20 10 0 10 33 22 20
2017 Governor in Council 27 13 17 10 17 0 17 32 48 30
2014 Governor in Council 3 18 20 20 26 0 13 53 25 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 50 20 15 10 5 0 0 70 15 20
2017 Governor in Council 33 23 7 23 10 3 0 59 34 30
2014 Governor in Council 52 23 12 10 3 0 0 75 13 30

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 40 5 0 0 0 0 95 0 20
2017 Governor in Council 38 48 7 3 3 0 0 86 7 29
2014 Governor in Council 54 33 7 3 3 0 0 87 7 30

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 30 10 0 5 0 0 85 5 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 30 5 5 0 5 0 89 5 20
2017 Governor in Council 43 30 13 3 10 0 0 73 13 30
2014 Governor in Council 64 13 16 0 3 3 0 80 3 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 40 15 5 0 5 0 79 5 20
2017 Governor in Council 37 33 13 7 10 0 0 70 17 30
2014 Governor in Council 71 13 7 7 3 0 0 84 10 30

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 40 0 5 0 0 0 95 5 20
2017 Governor in Council 50 27 10 3 10 0 0 77 13 30
2014 Governor in Council 74 20 0 3 3 0 0 93 7 30

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 15 20 5 10 15 0 59 18 20
2017 Governor in Council 17 20 20 20 20 3 0 38 41 30
2014 Governor in Council 39 33 15 0 10 0 3 75 10 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 65 30 0 5 0 0 0 95 5 20
2017 Governor in Council 57 13 10 7 13 0 0 70 20 30
2014 Governor in Council 71 20 0 0 10 0 0 90 10 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 50 35 5 10 0 0 0 85 10 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 35 10 0 0 15 5 88 0 20
2017 Governor in Council 20 10 13 13 23 10 10 38 46 30
2014 Governor in Council 29 34 10 7 7 0 13 74 15 30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Governor in Council 0 100 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 20 30 20 10 0 15 5 63 13 20
2017 Governor in Council 27 13 17 23 7 7 7 46 35 30
2014 Governor in Council 38 20 23 7 3 7 3 64 11 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 35 25 15 5 0 15 5 75 6 20
2017 Governor in Council 30 33 10 13 7 0 7 68 21 30
2014 Governor in Council 43 26 10 10 3 3 5 75 14 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 15 20 5 0 30 5 62 8 20
2017 Governor in Council 20 17 23 0 10 20 10 52 14 30
2014 Governor in Council 29 13 20 8 3 10 16 58 16 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 30 10 5 0 15 0 82 6 20
2017 Governor in Council 40 17 17 3 7 10 7 68 12 30
2014 Governor in Council 37 24 14 5 3 7 10 73 10 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 56 11 17 6 0 6 6 75 6 18
2017 Governor in Council 50 17 10 7 10 0 7 71 18 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 30 10 15 0 5 0 74 16 20
2017 Governor in Council 20 53 23 0 3 0 0 73 3 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 30 25 5 15 0 0 55 20 20
2017 Governor in Council 10 33 17 17 17 3 3 46 36 30

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 45 20 20 5 5 0 5 68 11 20
2017 Governor in Council 63 13 7 3 7 3 3 82 11 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 0 10 30 25 30 0 5 11 58 20
2017 Governor in Council 10 13 17 20 40 0 0 23 60 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 10 20 20 30 15 0 5 32 47 20
2017 Governor in Council 14 21 14 28 21 0 3 36 50 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 15 10 10 20 45 0 0 25 65 20
2017 Governor in Council 13 10 13 10 50 0 3 24 62 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 5 10 35 20 25 0 5 16 47 20
2017 Governor in Council 10 17 27 13 23 0 10 30 41 30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 15 25 25 10 25 0 0 40 35 20
2017 Governor in Council 13 20 33 17 10 0 7 36 29 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 40 35 10 0 10 0 5 79 11 20
2017 Governor in Council 30 17 20 7 17 0 10 52 26 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 55 20 15 0 5 0 5 79 5 20
2017 Governor in Council 33 20 20 7 10 0 10 59 19 30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 0 0 15 0 0 10 83 17 20
2017 Governor in Council 41 24 14 7 3 0 10 73 12 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 25 25 20 10 10 0 10 56 22 20
2017 Governor in Council 27 33 10 10 13 0 7 64 25 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 70 20 0 0 0 0 10 100 0 20
2017 Governor in Council 57 17 17 3 0 0 7 79 4 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 90 0 0 0 0 0 10 100 0 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 90 5 0 0 0 0 5 100 0 20
2017 Governor in Council 87 0 3 3 3 0 3 90 7 30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 60 35 0 0 0 0 5 100 0 20
2017 Governor in Council 67 17 7 0 7 0 3 86 7 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 10 5 0 0 0 10 94 0 20
2017 Governor in Council 59 14 7 10 3 0 7 78 15 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 60 5 0 0 0 0 35 100 0 20
2017 Governor in Council 55 10 0 3 3 0 28 90 10 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 70 25 0 0 0 0 5 100 0 20
2017 Governor in Council 67 20 0 0 0 0 13 100 0 30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 60 5 0 10 15 0 10 72 28 20
2017 Governor in Council 47 3 13 10 20 0 7 54 32 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 75 5 10 0 0 0 10 89 0 20
2017 Governor in Council 77 7 3 0 0 0 13 96 0 30

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 5 30 40 15 5 0 5 37 21 20
2017 Governor in Council 7 20 33 27 13 0 0 27 40 30

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 10 30 50 5 5 0 0 10 40 20
2017 Governor in Council 10 43 33 13 0 0 0 13 53 30
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 50 40 5 5 0 0 0 50 50 20
2017 Governor in Council 40 27 17 3 7 3 3 43 57 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Governor in Council 40 10
2017 Governor in Council 31 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Governor in Council 0 10
2017 Governor in Council 31 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Governor in Council 10 10
2017 Governor in Council 6 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Governor in Council 0 10
2017 Governor in Council 13 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Governor in Council 0 10
2017 Governor in Council 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Governor in Council 40 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Governor in Council 40 10
2017 Governor in Council 44 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Governor in Council 10 90 0 0 0 0 10
2017 Governor in Council 0 67 27 7 0 0 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Governor in Council 40 60 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 85 0 0 5 0 0 10 94 6 20

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 30 30 20 20 0 0 0 60 20 10
2017 Governor in Council 38 19 13 13 0 0 19 69 15 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Governor in Council 0 10 30 20 10 20 10 14 43 10
2017 Governor in Council 13 6 19 0 25 6 31 30 40 16
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