2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - AS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 39 11 7 4 0 0 78 11 161
2018 AS-02 44 33 8 8 6 0 0 78 14 63
2018 AS-03 30 48 13 8 3 0 0 78 10 40
2018 AS-05 43 39 4 9 4 0 0 83 13 23
2018 AS-07 59 24 12 6 0 0 0 82 6 17
2017 AS 38 44 9 4 5 0 0 82 9 169
2017 AS-02 38 39 9 8 6 0 0 77 14 64
2017 AS-03 23 61 9 2 5 0 0 84 7 41
2017 AS-04 69 23 8 0 0 0 0 92 0 13
2017 AS-05 48 36 12 0 4 0 0 84 4 25
2017 AS-07 43 57 0 0 0 0 0 100 0 14
2014 AS 36 45 9 6 5 0 0 81 10 130
2014 AS-01 40 50 10 0 0 0 0 90 0 10
2014 AS-02 27 48 12 7 6 0 0 75 13 48
2014 AS-03 47 37 7 3 7 0 0 83 10 30
2014 AS-05 16 58 16 11 0 0 0 74 11 19
2014 AS-07 45 45 0 9 0 0 0 91 9 11
2011 AS 43 41 7 4 5 0 0 84 9 145
2011 AS-02 36 42 8 8 6 0 0 78 14 50
2011 AS-03 56 28 8 3 6 0 0 83 8 36
2011 AS-05 36 50 9 5 0 0 0 86 5 22
2011 AS-07 47 47 0 0 6 0 0 94 6 17
2008 AS 37 46 8 6 3 0 0 84 8 155
2008 AS-02 35 42 13 7 3 0 0 77 10 60
2008 AS-03 35 55 3 6 0 0 0 90 6 31
2008 AS-04 38 50 0 13 0 0 0 88 13 24
2008 AS-05 39 44 11 0 6 0 0 83 6 18
2008 AS-07 60 40 0 0 0 0 0 100 0 10

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 33 38 8 11 11 0 0 71 22 160
2018 AS-02 31 35 10 11 13 0 0 66 24 62
2018 AS-03 32 41 2 12 12 0 0 73 24 41
2018 AS-05 41 36 5 9 9 0 0 77 18 22
2018 AS-07 29 41 18 6 6 0 0 71 12 17
2017 AS 30 39 11 9 11 0 0 69 20 168
2017 AS-02 26 39 11 11 14 0 0 65 25 64
2017 AS-03 16 44 16 12 12 0 0 60 23 41
2017 AS-04 46 39 0 7 8 0 0 85 15 13
2017 AS-05 46 29 12 9 4 0 0 75 13 24
2017 AS-07 36 50 7 0 7 0 0 85 7 14

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 56 34 6 3 1 0 0 90 4 160
2018 AS-02 54 35 6 3 2 0 0 89 5 63
2018 AS-03 50 40 8 0 3 0 0 90 3 40
2018 AS-05 64 27 0 9 0 0 0 91 9 22
2018 AS-07 65 29 6 0 0 0 0 94 0 17
2017 AS 60 30 7 1 2 0 0 90 3 167
2017 AS-02 54 33 9 3 0 0 0 88 3 63
2017 AS-03 52 36 10 0 2 0 0 88 2 40
2017 AS-04 92 0 8 0 0 0 0 92 0 13
2017 AS-05 64 28 4 0 4 0 0 92 4 25
2017 AS-07 64 36 0 0 0 0 0 100 0 14
2014 AS 69 27 2 2 1 0 0 95 2 129
2014 AS-01 50 50 0 0 0 0 0 100 0 10
2014 AS-02 62 28 4 4 2 0 0 90 6 48
2014 AS-03 79 17 3 0 0 0 0 97 0 29
2014 AS-05 63 37 0 0 0 0 0 100 0 19
2014 AS-07 82 18 0 0 0 0 0 100 0 11
2011 AS 66 30 1 1 1 1 0 97 2 145
2011 AS-02 62 30 4 4 0 0 0 92 4 50
2011 AS-03 72 25 0 0 0 3 0 100 0 36
2011 AS-05 59 41 0 0 0 0 0 100 0 22
2011 AS-07 71 24 0 0 6 0 0 94 6 17

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 43 7 8 2 0 0 82 11 161
2018 AS-02 48 37 3 8 5 0 0 84 13 63
2018 AS-03 27 51 15 5 2 0 0 78 7 41
2018 AS-05 41 45 5 9 0 0 0 86 9 22
2018 AS-07 53 41 6 0 0 0 0 94 0 17
2017 AS 45 37 10 5 3 0 0 82 8 166
2017 AS-02 48 32 8 11 2 0 0 80 12 63
2017 AS-03 31 50 12 2 5 0 0 81 7 40
2017 AS-04 76 16 8 0 0 0 0 92 0 13
2017 AS-05 48 28 20 0 4 0 0 76 4 25
2017 AS-07 38 54 0 8 0 0 0 92 8 13
2014 AS 42 44 5 5 4 0 0 86 9 130
2014 AS-01 50 40 10 0 0 0 0 90 0 10
2014 AS-02 37 48 2 8 4 0 0 86 12 48
2014 AS-03 43 37 10 0 10 0 0 80 10 30
2014 AS-05 42 42 11 5 0 0 0 84 5 19
2014 AS-07 45 45 0 9 0 0 0 91 9 11
2011 AS 48 38 4 6 3 0 0 86 10 145
2011 AS-02 38 42 4 12 4 0 0 80 16 50
2011 AS-03 61 28 3 6 3 0 0 89 8 36
2011 AS-05 45 41 9 5 0 0 0 86 5 22
2011 AS-07 59 35 0 0 6 0 0 94 6 17
2008 AS 46 46 5 2 1 0 0 92 3 155
2008 AS-02 40 48 8 3 0 0 0 88 3 60
2008 AS-03 52 48 0 0 0 0 0 100 0 31
2008 AS-04 46 46 4 4 0 0 0 92 4 24
2008 AS-05 56 33 6 0 6 0 0 89 6 18
2008 AS-07 70 30 0 0 0 0 0 100 0 10

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 33 15 9 8 1 0 68 17 161
2018 AS-02 33 37 16 5 8 2 0 71 13 63
2018 AS-03 37 22 15 17 10 0 0 59 27 41
2018 AS-05 39 30 13 9 9 0 0 70 17 23
2018 AS-07 41 29 12 12 6 0 0 71 18 17
2017 AS 41 24 22 6 7 0 0 65 13 169
2017 AS-02 40 22 25 8 6 0 0 61 14 64
2017 AS-03 23 25 28 12 12 0 0 49 23 41
2017 AS-04 54 23 24 0 0 0 0 76 0 13
2017 AS-05 52 24 16 0 8 0 0 76 8 25
2017 AS-07 43 42 7 0 7 0 0 85 7 14
2014 AS 33 36 13 5 12 1 0 70 17 130
2014 AS-01 40 30 20 0 0 10 0 78 0 10
2014 AS-02 27 37 11 10 15 0 0 64 25 48
2014 AS-03 20 47 17 3 13 0 0 67 17 30
2014 AS-05 42 37 11 5 5 0 0 79 11 19
2014 AS-07 36 45 9 0 9 0 0 82 9 11
2011 AS 34 35 14 7 9 1 0 70 16 145
2011 AS-02 30 30 20 8 10 2 0 61 18 50
2011 AS-03 39 42 8 3 8 0 0 81 11 36
2011 AS-05 32 32 5 18 14 0 0 64 32 22
2011 AS-07 35 47 6 6 6 0 0 82 12 17

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 35 37 12 9 7 1 0 73 16 161
2018 AS-02 33 40 13 6 6 2 0 74 13 63
2018 AS-03 32 29 17 15 7 0 0 61 22 41
2018 AS-05 48 30 4 9 9 0 0 78 17 23
2018 AS-07 35 35 12 12 6 0 0 71 18 17
2017 AS 38 33 15 7 6 1 0 71 13 169
2017 AS-02 36 34 20 2 8 0 0 71 9 64
2017 AS-03 19 32 19 21 7 2 0 52 28 41
2017 AS-04 54 23 8 16 0 0 0 76 16 13
2017 AS-05 52 28 12 0 8 0 0 80 8 25
2017 AS-07 36 50 7 0 7 0 0 85 7 14
2014 AS 33 40 12 7 9 0 0 72 16 130
2014 AS-01 40 30 30 0 0 0 0 70 0 10
2014 AS-02 29 37 9 12 13 0 0 66 25 48
2014 AS-03 17 53 17 3 10 0 0 70 13 30
2014 AS-05 42 37 11 11 0 0 0 79 11 19
2014 AS-07 36 55 0 0 9 0 0 91 9 11
2011 AS 36 40 9 8 8 0 0 76 15 145
2011 AS-02 28 42 12 10 8 0 0 70 18 50
2011 AS-03 44 36 8 3 8 0 0 81 11 36
2011 AS-05 32 36 5 18 9 0 0 68 27 22
2011 AS-07 41 47 6 0 6 0 0 88 6 17
2008 AS 35 39 12 10 4 0 0 74 14 155
2008 AS-02 28 42 15 12 3 0 0 70 15 60
2008 AS-03 29 52 10 6 3 0 0 81 10 31
2008 AS-04 25 42 13 17 4 0 0 67 21 24
2008 AS-05 44 28 6 11 11 0 0 72 22 18
2008 AS-07 90 10 0 0 0 0 0 100 0 10

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 26 20 9 8 4 1 61 18 161
2018 AS-02 35 22 16 8 11 8 0 62 21 63
2018 AS-03 34 24 17 12 10 2 0 60 23 41
2018 AS-05 39 13 22 13 4 0 9 57 19 23
2018 AS-07 29 35 29 6 0 0 0 65 6 17
2017 AS 35 28 15 12 8 2 0 65 20 168
2017 AS-02 34 32 14 11 8 2 0 67 19 63
2017 AS-03 30 17 19 16 14 5 0 49 31 41
2017 AS-04 54 16 8 23 0 0 0 69 23 13
2017 AS-05 36 36 12 8 4 4 0 75 12 25
2017 AS-07 37 34 15 7 7 0 0 71 15 14
2014 AS 31 25 14 12 10 5 2 61 24 130
2014 AS-01 40 40 0 10 0 10 0 89 11 10
2014 AS-02 25 17 18 18 14 4 2 45 35 48
2014 AS-03 27 30 13 10 13 7 0 61 25 30
2014 AS-05 32 21 21 16 0 5 5 59 18 19
2014 AS-07 27 55 9 0 9 0 0 82 9 11
2011 AS 37 23 16 8 9 6 1 65 18 145
2011 AS-02 32 26 12 8 8 12 2 67 19 50
2011 AS-03 42 22 19 3 11 3 0 66 14 36
2011 AS-05 32 27 5 23 14 0 0 59 36 22
2011 AS-07 47 18 24 6 6 0 0 65 12 17
2008 AS 32 30 12 12 9 6 0 66 22 155
2008 AS-02 28 32 17 12 7 5 0 63 19 60
2008 AS-03 35 23 10 19 3 10 0 64 25 31
2008 AS-04 29 21 8 17 25 0 0 50 42 24
2008 AS-05 44 28 6 0 11 11 0 81 13 18
2008 AS-07 50 30 10 0 0 10 0 89 0 10
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 33 11 8 4 1 0 77 11 159
2018 AS-02 43 35 6 10 6 0 0 78 16 63
2018 AS-03 33 38 15 10 3 3 0 72 13 40
2018 AS-05 57 30 9 0 4 0 0 87 4 23
2018 AS-07 63 19 19 0 0 0 0 81 0 16
2017 AS 46 30 11 9 3 2 1 77 12 169
2017 AS-02 35 31 12 14 5 2 2 68 19 64
2017 AS-03 39 35 12 5 5 5 0 78 10 41
2017 AS-04 54 16 16 15 0 0 0 69 15 13
2017 AS-05 64 28 0 8 0 0 0 92 8 25
2017 AS-07 63 22 15 0 0 0 0 85 0 14
2014 AS 41 32 11 8 5 2 1 75 14 130
2014 AS-01 30 40 20 10 0 0 0 70 10 10
2014 AS-02 27 34 12 10 11 6 0 65 22 48
2014 AS-03 47 30 7 7 7 0 3 79 14 30
2014 AS-05 47 37 11 5 0 0 0 84 5 19
2014 AS-07 91 9 0 0 0 0 0 100 0 11
2011 AS 45 29 12 6 7 1 0 75 13 144
2011 AS-02 28 38 12 8 12 2 0 67 20 50
2011 AS-03 51 23 14 9 3 0 0 74 11 35
2011 AS-05 45 27 5 5 14 5 0 76 19 22
2011 AS-07 53 29 18 0 0 0 0 82 0 17
2008 AS 35 31 13 8 10 3 1 68 19 155
2008 AS-02 18 35 20 13 7 5 2 57 21 60
2008 AS-03 23 45 23 3 6 0 0 68 10 31
2008 AS-04 46 17 0 8 25 4 0 65 35 24
2008 AS-05 56 17 6 6 17 0 0 72 22 18
2008 AS-07 90 10 0 0 0 0 0 100 0 10

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 39 36 12 9 4 0 1 75 13 160
2018 AS-02 41 33 6 10 8 0 2 76 18 63
2018 AS-03 20 53 18 8 3 0 0 73 10 40
2018 AS-05 61 26 0 13 0 0 0 87 13 23
2018 AS-07 44 31 19 6 0 0 0 75 6 16
2017 AS 45 32 11 6 4 1 1 78 11 169
2017 AS-02 41 30 12 9 5 2 2 73 14 64
2017 AS-03 35 40 16 5 5 0 0 74 9 41
2017 AS-04 54 16 8 15 8 0 0 69 23 13
2017 AS-05 56 32 5 4 4 0 0 88 8 25
2017 AS-07 63 29 7 0 0 0 0 93 0 14
2014 AS 39 32 12 8 7 1 1 72 16 130
2014 AS-01 40 30 30 0 0 0 0 70 0 10
2014 AS-02 31 28 14 12 13 2 0 60 26 48
2014 AS-03 50 27 3 13 3 0 3 79 17 30
2014 AS-05 37 37 21 5 0 0 0 74 5 19
2014 AS-07 64 36 0 0 0 0 0 100 0 11
2011 AS 40 32 9 11 7 1 0 73 18 145
2011 AS-02 36 26 8 18 10 2 0 63 29 50
2011 AS-03 50 25 11 8 6 0 0 75 14 36
2011 AS-05 36 36 9 5 14 0 0 73 18 22
2011 AS-07 29 47 12 12 0 0 0 76 12 17
2008 AS 33 39 8 9 11 1 0 72 20 155
2008 AS-02 25 35 13 17 10 0 0 60 27 60
2008 AS-03 32 45 10 0 10 3 0 80 10 31
2008 AS-04 29 42 0 8 21 0 0 71 29 24
2008 AS-05 44 28 0 11 17 0 0 72 28 18
2008 AS-07 70 30 0 0 0 0 0 100 0 10

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 38 9 7 5 1 0 79 12 160
2018 AS-02 37 43 10 6 5 0 0 79 11 63
2018 AS-03 28 45 13 5 8 3 0 74 13 40
2018 AS-05 65 17 4 9 4 0 0 83 13 23
2018 AS-07 63 25 6 6 0 0 0 88 6 16
2017 AS 54 27 9 6 4 0 0 81 10 168
2017 AS-02 44 31 9 12 3 0 0 75 15 64
2017 AS-03 49 26 14 7 5 0 0 75 12 41
2017 AS-04 58 16 17 0 9 0 0 74 9 12
2017 AS-05 72 20 4 0 4 0 0 92 4 25
2017 AS-07 72 28 0 0 0 0 0 100 0 14
2014 AS 49 28 10 8 5 2 0 77 12 130
2014 AS-01 50 30 10 0 0 10 0 89 0 10
2014 AS-02 36 31 13 14 4 2 0 68 19 48
2014 AS-03 57 20 7 7 10 0 0 77 17 30
2014 AS-05 53 32 11 5 0 0 0 84 5 19
2014 AS-07 82 9 9 0 0 0 0 91 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 33 13 8 9 3 0 70 17 160
2018 AS-02 35 32 18 3 8 3 0 70 12 62
2018 AS-03 29 32 17 12 7 2 0 63 20 41
2018 AS-05 48 35 0 13 4 0 0 83 17 23
2018 AS-07 44 31 6 0 19 0 0 75 19 16
2017 AS 30 33 14 11 9 2 0 65 21 169
2017 AS-02 28 39 12 11 5 5 0 71 16 64
2017 AS-03 17 32 19 16 14 2 0 50 31 41
2017 AS-04 39 31 8 15 8 0 0 69 23 13
2017 AS-05 44 20 16 8 12 0 0 64 20 25
2017 AS-07 35 36 7 7 15 0 0 71 22 14
2014 AS 30 34 15 7 12 2 0 65 20 130
2014 AS-01 30 40 20 0 0 10 0 78 0 10
2014 AS-02 25 35 17 8 15 0 0 60 23 48
2014 AS-03 27 23 13 17 17 3 0 52 34 30
2014 AS-05 42 26 26 0 0 5 0 72 0 19
2014 AS-07 36 55 0 0 9 0 0 91 9 11
2011 AS 27 30 19 10 10 4 0 59 21 145
2011 AS-02 24 20 26 12 14 4 0 46 27 50
2011 AS-03 22 39 17 6 6 11 0 69 13 36
2011 AS-05 32 23 9 18 18 0 0 55 36 22
2011 AS-07 24 41 18 12 6 0 0 65 18 17

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 38 12 12 10 2 0 66 22 160
2018 AS-02 29 34 18 10 8 2 0 64 18 62
2018 AS-03 29 32 12 15 10 2 0 63 25 41
2018 AS-05 30 43 4 17 4 0 0 74 22 23
2018 AS-07 25 50 6 0 19 0 0 75 19 16
2017 AS 26 33 12 16 12 1 0 60 28 169
2017 AS-02 24 36 11 20 8 2 0 61 28 64
2017 AS-03 14 30 19 16 21 0 0 44 37 41
2017 AS-04 39 30 8 16 8 0 0 69 24 13
2017 AS-05 36 28 8 16 8 4 0 67 25 25
2017 AS-07 28 42 7 7 15 0 0 71 22 14
2014 AS 25 31 15 13 14 2 0 57 27 130
2014 AS-01 30 30 30 0 0 10 0 67 0 10
2014 AS-02 16 32 17 12 21 2 0 49 34 48
2014 AS-03 23 13 23 23 17 0 0 37 40 30
2014 AS-05 32 42 11 11 0 5 0 78 11 19
2014 AS-07 45 45 0 0 9 0 0 91 9 11
2011 AS 30 34 11 12 13 1 0 64 25 145
2011 AS-02 24 36 12 10 16 2 0 61 27 50
2011 AS-03 39 22 19 8 11 0 0 61 19 36
2011 AS-05 36 23 0 23 18 0 0 59 41 22
2011 AS-07 6 65 6 12 12 0 0 71 24 17
2008 AS 26 32 12 17 12 1 0 59 29 155
2008 AS-02 17 30 18 18 15 2 0 47 34 60
2008 AS-03 23 48 10 10 10 0 0 71 19 31
2008 AS-04 25 29 8 29 8 0 0 54 38 24
2008 AS-05 44 17 6 11 22 0 0 61 33 18
2008 AS-07 70 30 0 0 0 0 0 100 0 10

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 18 40 13 16 11 2 0 59 28 158
2018 AS-02 21 33 15 20 11 0 0 54 31 61
2018 AS-03 18 33 10 28 8 5 0 53 37 40
2018 AS-05 13 61 4 13 9 0 0 74 22 23
2018 AS-07 19 56 13 0 13 0 0 75 13 16
2017 AS 21 33 15 15 13 3 0 55 29 169
2017 AS-02 24 28 9 22 12 5 0 54 36 64
2017 AS-03 7 32 19 23 16 2 0 41 40 41
2017 AS-04 46 23 8 0 24 0 0 69 24 13
2017 AS-05 33 36 20 4 8 0 0 68 12 25
2017 AS-07 6 57 15 7 15 0 0 63 22 14
2014 AS 19 35 15 13 13 4 0 57 27 130
2014 AS-01 30 40 10 10 0 10 0 78 11 10
2014 AS-02 14 29 23 17 15 2 0 44 33 48
2014 AS-03 17 23 20 17 20 3 0 41 38 30
2014 AS-05 21 53 5 11 5 5 0 78 17 19
2014 AS-07 27 55 0 9 9 0 0 82 18 11
2011 AS 20 34 17 13 11 5 0 57 25 145
2011 AS-02 16 28 18 12 16 10 0 49 31 50
2011 AS-03 17 36 25 11 8 3 0 54 20 36
2011 AS-05 23 32 5 27 14 0 0 55 41 22
2011 AS-07 12 47 24 12 6 0 0 59 18 17
2008 AS 16 38 14 18 11 3 0 56 30 155
2008 AS-02 10 37 18 18 13 3 0 48 33 60
2008 AS-03 6 45 13 19 13 3 0 53 33 31
2008 AS-04 17 33 8 29 8 4 0 52 39 24
2008 AS-05 33 33 11 6 17 0 0 67 22 18
2008 AS-07 50 50 0 0 0 0 0 100 0 10

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 38 17 13 11 1 0 59 24 159
2018 AS-02 19 40 18 15 8 0 0 60 23 62
2018 AS-03 20 29 22 20 7 2 0 50 28 41
2018 AS-05 26 43 13 4 13 0 0 70 17 23
2018 AS-07 19 50 13 6 13 0 0 69 19 16
2017 AS 20 33 14 18 13 1 0 54 32 169
2017 AS-02 21 33 9 25 12 0 0 54 37 64
2017 AS-03 9 28 21 21 19 2 0 38 40 41
2017 AS-04 39 23 8 15 16 0 0 61 31 13
2017 AS-05 24 40 12 8 12 4 0 66 21 25
2017 AS-07 14 50 15 15 7 0 0 63 22 14
2014 AS 13 39 11 19 14 4 0 54 34 130
2014 AS-01 10 40 30 20 0 0 0 50 20 10
2014 AS-02 12 33 8 21 21 4 0 47 44 48
2014 AS-03 17 30 17 20 13 3 0 48 34 30
2014 AS-05 5 58 11 21 0 5 0 67 22 19
2014 AS-07 18 55 0 18 9 0 0 73 27 11
2011 AS 18 43 14 13 10 2 0 62 24 145
2011 AS-02 6 46 16 18 10 4 0 54 29 50
2011 AS-03 25 39 17 8 11 0 0 64 19 36
2011 AS-05 18 32 0 27 18 5 0 52 48 22
2011 AS-07 18 53 24 0 6 0 0 71 6 17
2008 AS 14 42 12 15 16 1 0 56 31 155
2008 AS-02 10 35 17 18 18 2 0 46 37 60
2008 AS-03 10 52 13 13 13 0 0 61 26 31
2008 AS-04 17 38 0 17 29 0 0 54 46 24
2008 AS-05 17 50 6 11 17 0 0 67 28 18
2008 AS-07 40 60 0 0 0 0 0 100 0 10
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 35 12 14 9 0 1 64 23 161
2018 AS-02 27 34 11 13 15 0 0 61 27 62
2018 AS-03 22 37 10 20 10 0 2 60 30 41
2018 AS-05 43 35 4 17 0 0 0 78 17 23
2018 AS-07 41 24 24 6 6 0 0 65 12 17
2017 AS 31 37 8 14 9 0 0 69 24 169
2017 AS-02 23 42 5 14 16 0 0 66 29 64
2017 AS-03 21 35 11 28 5 0 0 56 32 41
2017 AS-04 46 31 0 14 8 0 0 78 22 13
2017 AS-05 56 32 8 0 4 0 0 88 4 25
2017 AS-07 22 49 7 15 7 0 0 71 22 14
2014 AS 27 38 12 14 9 0 0 65 23 130
2014 AS-01 40 40 10 10 0 0 0 80 10 10
2014 AS-02 12 36 16 23 13 0 0 48 35 48
2014 AS-03 30 43 7 7 13 0 0 73 20 30
2014 AS-05 42 32 16 11 0 0 0 74 11 19
2014 AS-07 36 45 9 9 0 0 0 82 9 11
2011 AS 28 39 10 14 9 0 0 67 23 145
2011 AS-02 20 34 12 18 16 0 0 54 34 50
2011 AS-03 25 44 8 14 8 0 0 69 22 36
2011 AS-05 32 36 9 18 5 0 0 68 23 22
2011 AS-07 29 47 12 12 0 0 0 76 12 17

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 41 9 6 4 0 0 82 9 160
2018 AS-02 43 41 5 5 6 0 0 84 11 63
2018 AS-03 40 40 13 5 3 0 0 80 8 40
2018 AS-05 48 39 4 9 0 0 0 87 9 23
2018 AS-07 47 35 12 0 6 0 0 82 6 17
2017 AS 39 42 9 7 2 0 0 81 9 168
2017 AS-02 37 45 8 9 2 0 0 81 11 64
2017 AS-03 28 51 12 9 0 0 0 79 9 41
2017 AS-04 38 39 8 7 8 0 0 77 15 13
2017 AS-05 64 20 12 0 4 0 0 84 4 25
2017 AS-07 30 54 8 8 0 0 0 84 8 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 20 19 13 20 10 4 40 38 162
2018 AS-02 14 11 19 17 24 13 2 30 48 63
2018 AS-03 10 15 22 20 20 12 2 29 46 41
2018 AS-05 22 35 13 0 26 4 0 59 27 23
2018 AS-07 24 47 12 6 6 0 6 75 13 17
2017 AS 14 22 18 22 12 9 3 41 39 169
2017 AS-02 14 10 20 28 12 11 5 29 48 64
2017 AS-03 7 12 24 30 21 7 0 20 55 41
2017 AS-04 22 16 8 23 8 16 8 50 40 13
2017 AS-05 24 48 0 8 8 8 4 82 18 25
2017 AS-07 6 72 15 0 0 7 0 84 0 14
2014 AS 11 25 13 22 17 12 0 41 44 130
2014 AS-01 20 20 20 10 20 10 0 44 33 10
2014 AS-02 2 12 10 32 25 18 0 18 70 48
2014 AS-03 17 20 17 17 20 10 0 41 41 30
2014 AS-05 16 42 16 16 0 11 0 65 18 19
2014 AS-07 18 55 0 18 9 0 0 73 27 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 37 16 9 4 0 0 71 13 160
2018 AS-02 32 41 11 10 6 0 0 73 16 63
2018 AS-03 23 43 20 13 3 0 0 65 15 40
2018 AS-05 43 39 9 4 4 0 0 83 9 23
2018 AS-07 50 6 38 6 0 0 0 56 6 16
2017 AS 40 42 7 7 3 0 1 82 11 169
2017 AS-02 33 45 8 11 2 0 2 80 13 64
2017 AS-03 30 48 10 2 9 0 0 79 12 41
2017 AS-04 54 24 0 15 8 0 0 77 23 13
2017 AS-05 60 32 4 4 0 0 0 92 4 25
2017 AS-07 42 43 7 7 0 0 0 85 7 14
2014 AS 36 33 12 13 5 1 0 70 19 130
2014 AS-01 40 40 10 10 0 0 0 80 10 10
2014 AS-02 21 29 17 21 11 2 0 51 32 48
2014 AS-03 43 37 3 10 7 0 0 80 17 30
2014 AS-05 37 42 11 11 0 0 0 79 11 19
2014 AS-07 73 27 0 0 0 0 0 100 0 11
2011 AS 39 35 8 10 8 0 0 74 18 145
2011 AS-02 32 32 10 16 10 0 0 64 26 50
2011 AS-03 42 36 8 3 11 0 0 78 14 36
2011 AS-05 36 36 5 18 5 0 0 73 23 22
2011 AS-07 41 35 12 6 6 0 0 76 12 17
2008 AS 29 40 8 10 13 0 0 69 23 155
2008 AS-02 28 27 13 18 13 0 0 55 32 60
2008 AS-03 29 55 3 0 13 0 0 84 13 31
2008 AS-04 29 42 4 8 17 0 0 71 25 24
2008 AS-05 33 39 6 6 17 0 0 72 22 18
2008 AS-07 30 60 10 0 0 0 0 90 0 10

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 44 31 11 3 0 6 6 84 3 36
2018 AS-05 58 33 8 0 0 0 0 92 0 12
2018 AS-07 40 27 20 0 0 7 7 77 0 15
2017 AS 29 45 5 8 3 8 3 82 12 38
2017 AS-05 44 44 0 6 0 6 0 93 7 16
2017 AS-07 16 58 9 9 0 9 0 81 9 12
2014 AS 42 42 10 0 3 3 0 87 3 31
2014 AS-05 42 33 17 0 0 8 0 82 0 12
2014 AS-07 27 64 9 0 0 0 0 91 0 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 22 52 10 12 4 1 0 74 16 162
2018 AS-02 27 46 6 16 5 0 0 73 21 63
2018 AS-03 10 61 10 15 5 0 0 71 20 41
2018 AS-05 26 52 13 4 0 4 0 82 5 23
2018 AS-07 29 47 18 6 0 0 0 76 6 17
2017 AS 25 41 12 18 4 0 0 66 22 169
2017 AS-02 24 40 9 22 5 0 0 64 27 64
2017 AS-03 12 42 14 25 7 0 0 54 32 41
2017 AS-04 23 61 8 8 0 0 0 84 8 13
2017 AS-05 52 24 20 4 0 0 0 76 4 25
2017 AS-07 36 43 21 0 0 0 0 79 0 14
2014 AS 25 44 14 12 5 0 0 68 18 129
2014 AS-01 30 10 30 20 10 0 0 40 30 10
2014 AS-02 17 50 11 15 8 0 0 66 23 47
2014 AS-03 23 37 20 13 7 0 0 60 20 30
2014 AS-05 32 53 5 11 0 0 0 84 11 19
2014 AS-07 36 64 0 0 0 0 0 100 0 11
2011 AS 26 41 13 12 6 1 0 68 19 145
2011 AS-02 20 48 12 10 10 0 0 68 20 50
2011 AS-03 31 39 17 8 6 0 0 69 14 36
2011 AS-05 23 45 5 18 9 0 0 68 27 22
2011 AS-07 18 47 12 18 0 6 0 69 19 17
2008 AS 34 40 8 10 7 0 1 75 17 155
2008 AS-02 32 28 8 17 13 0 2 61 31 60
2008 AS-03 26 58 10 6 0 0 0 84 6 31
2008 AS-04 38 46 0 8 8 0 0 83 17 24
2008 AS-05 39 50 0 6 6 0 0 89 11 18
2008 AS-07 40 40 20 0 0 0 0 80 0 10

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 43 9 6 0 0 0 85 6 162
2018 AS-02 48 33 13 6 0 0 0 81 6 63
2018 AS-03 34 51 10 5 0 0 0 85 5 41
2018 AS-05 35 57 0 9 0 0 0 91 9 23
2018 AS-07 65 29 6 0 0 0 0 94 0 17
2017 AS 45 38 10 4 2 0 0 83 6 169
2017 AS-02 41 36 9 11 3 0 0 77 14 64
2017 AS-03 37 49 12 0 2 0 0 86 2 41
2017 AS-04 62 30 8 0 0 0 0 92 0 13
2017 AS-05 64 24 12 0 0 0 0 88 0 25
2017 AS-07 50 50 0 0 0 0 0 100 0 14
2014 AS 39 49 5 2 5 0 0 88 7 130
2014 AS-01 40 30 20 10 0 0 0 70 10 10
2014 AS-02 38 50 4 2 6 0 0 88 8 48
2014 AS-03 37 50 7 0 7 0 0 87 7 30
2014 AS-05 37 53 5 5 0 0 0 89 5 19
2014 AS-07 64 27 0 0 9 0 0 91 9 11
2011 AS 45 39 7 5 3 1 1 85 8 145
2011 AS-02 34 50 10 2 4 0 0 84 6 50
2011 AS-03 53 25 11 6 0 3 3 82 6 36
2011 AS-05 27 64 0 5 0 5 0 95 5 22
2011 AS-07 71 18 0 6 6 0 0 88 12 17
2008 AS 43 39 13 4 1 0 0 83 5 155
2008 AS-02 37 37 20 5 2 0 0 73 7 60
2008 AS-03 55 39 6 0 0 0 0 94 0 31
2008 AS-04 42 33 21 4 0 0 0 75 4 24
2008 AS-05 50 39 6 6 0 0 0 89 6 18
2008 AS-07 60 40 0 0 0 0 0 100 0 10

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 52 36 7 4 0 0 0 88 4 162
2018 AS-02 57 32 8 3 0 0 0 89 3 63
2018 AS-03 49 34 12 5 0 0 0 83 5 41
2018 AS-05 57 39 0 4 0 0 0 96 4 23
2018 AS-07 65 29 6 0 0 0 0 94 0 17
2017 AS 52 32 5 9 2 0 0 84 12 169
2017 AS-02 42 33 5 17 3 0 0 75 20 64
2017 AS-03 47 38 7 9 0 0 0 84 9 41
2017 AS-04 85 15 0 0 0 0 0 100 0 13
2017 AS-05 72 24 0 5 0 0 0 95 5 25
2017 AS-07 64 36 0 0 0 0 0 100 0 14
2014 AS 51 41 4 2 2 0 0 91 5 128
2014 AS-01 40 40 10 10 0 0 0 80 10 10
2014 AS-02 45 43 6 2 4 0 0 87 6 47
2014 AS-03 55 38 0 3 3 0 0 93 7 29
2014 AS-05 42 53 5 0 0 0 0 95 0 19
2014 AS-07 73 27 0 0 0 0 0 100 0 11
2011 AS 43 46 8 1 1 1 0 89 3 145
2011 AS-02 38 40 18 2 2 0 0 78 4 50
2011 AS-03 47 44 6 0 0 3 0 94 0 36
2011 AS-05 36 64 0 0 0 0 0 100 0 22
2011 AS-07 59 41 0 0 0 0 0 100 0 17
2008 AS 48 45 3 4 1 0 0 93 5 155
2008 AS-02 45 43 5 7 0 0 0 88 7 60
2008 AS-03 42 58 0 0 0 0 0 100 0 31
2008 AS-04 67 29 0 0 4 0 0 96 4 24
2008 AS-05 56 39 0 6 0 0 0 94 6 18
2008 AS-07 30 70 0 0 0 0 0 100 0 10

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 29 21 15 11 1 0 53 26 160
2018 AS-02 24 26 21 16 13 0 0 50 29 62
2018 AS-03 20 27 27 17 7 2 0 48 25 41
2018 AS-05 35 26 17 9 13 0 0 61 22 23
2018 AS-07 29 29 18 12 12 0 0 59 24 17
2017 AS 30 29 14 15 9 3 0 61 24 169
2017 AS-02 26 28 12 18 12 3 0 55 32 64
2017 AS-03 19 25 26 21 7 2 0 45 28 41
2017 AS-04 46 22 16 8 8 0 0 69 16 13
2017 AS-05 44 36 4 8 8 0 0 80 16 25
2017 AS-07 34 51 7 0 7 0 0 85 7 14
2014 AS 17 40 14 15 10 4 0 59 26 130
2014 AS-01 10 20 20 30 10 10 0 33 44 10
2014 AS-02 10 36 13 18 17 6 0 49 38 48
2014 AS-03 20 40 13 17 10 0 0 60 27 30
2014 AS-05 26 37 26 5 0 5 0 67 6 19
2014 AS-07 18 64 9 9 0 0 0 82 9 11
2011 AS 31 32 12 13 8 2 1 66 22 145
2011 AS-02 32 24 12 14 12 4 2 60 28 50
2011 AS-03 28 28 22 14 6 3 0 57 20 36
2011 AS-05 27 45 0 18 9 0 0 73 27 22
2011 AS-07 29 53 6 6 6 0 0 82 12 17
2008 AS 25 33 8 21 13 0 0 58 34 155
2008 AS-02 22 28 10 18 22 0 0 50 40 60
2008 AS-03 23 29 13 32 3 0 0 52 35 31
2008 AS-04 13 33 0 33 21 0 0 46 54 24
2008 AS-05 50 28 6 11 6 0 0 78 17 18
2008 AS-07 30 70 0 0 0 0 0 100 0 10

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 25 16 20 17 2 2 44 39 162
2018 AS-02 21 21 22 17 17 2 0 42 35 63
2018 AS-03 12 27 15 32 7 5 2 42 42 41
2018 AS-05 17 30 4 9 35 0 4 50 45 23
2018 AS-07 29 24 12 12 18 0 6 56 31 17
2017 AS 19 26 17 19 16 3 1 47 36 169
2017 AS-02 21 23 14 20 19 3 0 46 40 64
2017 AS-03 9 23 24 28 14 2 0 33 43 41
2017 AS-04 23 38 0 16 16 8 0 66 34 13
2017 AS-05 20 32 16 16 12 4 0 54 29 25
2017 AS-07 28 35 0 7 22 0 7 68 32 14
2014 AS 13 25 16 25 20 1 1 38 45 130
2014 AS-01 0 20 20 40 20 0 0 20 60 10
2014 AS-02 11 15 21 25 27 2 0 26 53 48
2014 AS-03 20 20 13 17 27 0 3 41 45 30
2014 AS-05 11 32 21 37 0 0 0 42 37 19
2014 AS-07 18 55 0 18 9 0 0 73 27 11
2011 AS 21 27 15 17 16 3 2 50 34 144
2011 AS-02 12 26 16 16 22 6 2 41 41 50
2011 AS-03 17 31 26 6 14 3 3 52 21 35
2011 AS-05 27 23 9 23 14 0 5 52 38 22
2011 AS-07 24 24 6 29 18 0 0 47 47 17
2008 AS 14 29 12 23 21 1 1 43 44 155
2008 AS-02 13 28 15 20 23 0 0 42 43 60
2008 AS-03 16 35 6 32 10 0 0 52 42 31
2008 AS-04 8 17 13 25 33 0 4 26 61 24
2008 AS-05 22 22 6 17 33 0 0 44 50 18
2008 AS-07 20 40 10 20 0 10 0 67 22 10

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 28 39 13 14 6 0 1 67 20 161
2018 AS-02 27 40 11 13 10 0 0 67 22 63
2018 AS-03 20 34 15 24 5 0 2 55 30 41
2018 AS-05 41 32 14 5 9 0 0 73 14 22
2018 AS-07 29 59 12 0 0 0 0 88 0 17
2017 AS 34 35 14 13 4 0 0 69 17 167
2017 AS-02 31 36 12 17 3 0 0 67 20 63
2017 AS-03 19 29 28 19 5 0 0 48 24 40
2017 AS-04 46 31 8 7 8 0 0 77 15 13
2017 AS-05 56 32 8 0 4 0 0 88 4 25
2017 AS-07 41 44 7 0 7 0 0 85 7 14
2014 AS 31 39 9 11 9 0 0 70 21 130
2014 AS-01 40 40 20 0 0 0 0 80 0 10
2014 AS-02 18 38 9 23 13 0 0 56 35 48
2014 AS-03 33 50 0 7 10 0 0 83 17 30
2014 AS-05 37 37 21 5 0 0 0 74 5 19
2014 AS-07 45 36 0 9 9 0 0 82 18 11
2011 AS 43 32 10 8 6 1 0 76 14 145
2011 AS-02 28 36 12 12 10 2 0 65 22 50
2011 AS-03 50 17 17 8 6 3 0 69 14 36
2011 AS-05 41 32 9 14 5 0 0 73 18 22
2011 AS-07 65 35 0 0 0 0 0 100 0 17

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 33 17 11 10 1 0 62 21 160
2018 AS-02 32 30 17 8 13 0 0 62 21 63
2018 AS-03 20 29 20 17 12 2 0 50 30 41
2018 AS-05 33 38 14 5 10 0 0 71 14 21
2018 AS-07 41 29 18 6 6 0 0 71 12 17
2017 AS 35 37 10 12 6 0 0 72 18 167
2017 AS-02 35 35 12 11 6 0 0 70 17 63
2017 AS-03 14 41 14 21 9 0 0 55 31 40
2017 AS-04 46 39 0 7 8 0 0 85 15 13
2017 AS-05 56 28 8 5 4 0 0 84 8 25
2017 AS-07 21 64 0 7 7 0 0 85 15 14
2014 AS 38 31 11 11 9 0 0 70 19 130
2014 AS-01 40 40 10 10 0 0 0 80 10 10
2014 AS-02 31 27 15 16 11 0 0 58 27 48
2014 AS-03 37 40 3 10 10 0 0 77 20 30
2014 AS-05 47 21 21 11 0 0 0 68 11 19
2014 AS-07 55 27 9 0 9 0 0 82 9 11

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 30 40 14 9 6 0 1 71 15 161
2018 AS-02 32 38 14 10 6 0 0 70 16 63
2018 AS-03 24 41 17 10 7 0 0 66 17 41
2018 AS-05 50 27 9 5 5 0 5 81 10 22
2018 AS-07 24 47 18 6 6 0 0 71 12 17
2017 AS 38 36 14 9 4 0 0 73 12 167
2017 AS-02 34 36 14 14 2 0 0 70 16 63
2017 AS-03 22 43 24 5 7 0 0 64 12 40
2017 AS-04 46 38 8 8 0 0 0 84 8 13
2017 AS-05 52 32 8 4 4 0 0 84 8 25
2017 AS-07 41 37 7 7 7 0 0 78 15 14
2014 AS 38 40 8 6 7 0 0 78 13 129
2014 AS-01 50 40 10 0 0 0 0 90 0 10
2014 AS-02 27 39 13 10 11 0 0 66 21 47
2014 AS-03 43 47 3 3 3 0 0 90 7 30
2014 AS-05 42 32 16 11 0 0 0 74 11 19
2014 AS-07 55 36 0 0 9 0 0 91 9 11
2011 AS 47 32 8 6 8 0 0 78 14 144
2011 AS-02 37 29 14 8 12 0 0 65 20 49
2011 AS-03 50 36 6 6 3 0 0 86 8 36
2011 AS-05 41 32 9 5 14 0 0 73 18 22
2011 AS-07 53 35 0 12 0 0 0 88 12 17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 38 15 14 6 4 0 63 21 162
2018 AS-02 24 35 13 16 10 3 0 61 26 63
2018 AS-03 17 34 22 15 7 5 0 54 23 41
2018 AS-05 35 43 4 13 4 0 0 78 17 23
2018 AS-07 24 41 24 12 0 0 0 65 12 17
2017 AS 28 34 17 8 8 5 0 65 17 169
2017 AS-02 27 31 19 8 8 8 0 63 17 64
2017 AS-03 16 30 23 16 12 2 0 48 28 41
2017 AS-04 31 54 8 0 8 0 0 84 8 13
2017 AS-05 52 24 12 4 4 4 0 79 8 25
2017 AS-07 20 58 7 0 15 0 0 78 15 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 41 8 6 4 0 0 81 10 162
2018 AS-02 44 35 8 5 8 0 0 79 13 63
2018 AS-03 37 44 10 7 2 0 0 80 10 41
2018 AS-05 43 39 9 4 4 0 0 83 9 23
2018 AS-07 41 41 6 12 0 0 0 82 12 17
2017 AS 45 38 8 6 3 0 1 83 9 168
2017 AS-02 37 36 12 8 5 0 2 74 13 63
2017 AS-03 44 42 5 7 2 0 0 86 9 41
2017 AS-04 54 38 8 0 0 0 0 92 0 13
2017 AS-05 60 32 0 8 0 0 0 92 8 25
2017 AS-07 50 36 15 0 0 0 0 85 0 14
2014 AS 38 34 12 6 8 0 1 73 15 130
2014 AS-01 30 40 20 0 10 0 0 70 10 10
2014 AS-02 40 31 8 9 10 0 2 72 19 48
2014 AS-03 33 37 17 3 10 0 0 70 13 30
2014 AS-05 47 26 16 11 0 0 0 74 11 19
2014 AS-07 45 36 0 9 9 0 0 82 18 11
2011 AS 46 29 7 10 7 0 1 76 17 144
2011 AS-02 44 24 12 8 10 0 2 69 18 50
2011 AS-03 46 31 9 11 3 0 0 77 14 35
2011 AS-05 45 27 0 14 14 0 0 73 27 22
2011 AS-07 29 41 6 24 0 0 0 71 24 17

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 31 28 8 4 1 0 60 12 160
2018 AS-02 35 29 27 3 6 0 0 63 10 63
2018 AS-03 23 43 25 5 3 3 0 67 8 40
2018 AS-05 39 30 26 4 0 0 0 70 4 23
2018 AS-07 13 13 50 25 0 0 0 25 25 16
2017 AS 39 33 21 3 3 0 1 73 6 169
2017 AS-02 42 38 12 5 3 0 0 80 8 64
2017 AS-03 42 28 25 5 0 0 0 70 5 41
2017 AS-04 69 8 8 7 0 0 8 84 8 13
2017 AS-05 29 36 28 0 8 0 0 64 8 25
2017 AS-07 21 15 57 0 7 0 0 36 7 14
2014 AS 42 22 22 10 4 0 0 64 14 130
2014 AS-01 70 20 10 0 0 0 0 90 0 10
2014 AS-02 51 16 21 10 2 0 0 67 12 48
2014 AS-03 47 23 17 13 0 0 0 70 13 30
2014 AS-05 26 32 32 5 5 0 0 58 11 19
2014 AS-07 18 18 36 18 9 0 0 36 27 11
2011 AS 30 37 16 10 8 0 0 67 17 145
2011 AS-02 30 40 14 10 6 0 0 70 16 50
2011 AS-03 36 31 19 8 6 0 0 67 14 36
2011 AS-05 23 32 27 5 14 0 0 55 18 22
2011 AS-07 12 35 18 24 12 0 0 47 35 17
2008 AS 30 35 19 9 7 0 1 65 16 155
2008 AS-02 32 28 23 8 7 0 2 61 15 60
2008 AS-03 29 42 10 3 16 0 0 71 19 31
2008 AS-04 38 46 13 4 0 0 0 83 4 24
2008 AS-05 28 11 22 33 6 0 0 39 39 18
2008 AS-07 0 60 20 10 10 0 0 60 20 10

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 AS 25 34 41 162
2018 AS-02 16 40 44 63
2018 AS-03 24 37 39 41
2018 AS-05 39 26 35 23
2018 AS-07 24 35 41 17
2017 AS 22 43 35 169
2017 AS-02 20 49 31 64
2017 AS-03 9 44 47 41
2017 AS-04 31 46 23 13
2017 AS-05 36 36 28 25
2017 AS-07 21 36 43 14
2014 AS 24 37 39 130
2014 AS-01 40 20 40 10
2014 AS-02 16 39 45 48
2014 AS-03 33 37 30 30
2014 AS-05 11 42 47 19
2014 AS-07 36 45 18 11
2011 AS 31 41 28 145
2011 AS-02 36 38 26 50
2011 AS-03 33 44 22 36
2011 AS-05 23 41 36 22
2011 AS-07 24 47 29 17

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 AS 29 12 34 7 7 10 41
2018 AS-02 20 10 30 10 0 30 10
2018 AS-03 30 10 40 10 10 0 10
2017 AS 32 13 45 8 3 0 38
2017 AS-02 31 0 54 15 0 0 13
2014 AS 13 19 50 6 9999 13 32
2014 AS-03 20 10 30 20 9999 20 10
2011 AS 20 24 38 4 9999 13 45
2011 AS-02 33 11 44 0 9999 11 18
2011 AS-03 25 33 25 17 9999 0 12
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 61 32 4 3 0 0 0 93 3 160
2018 AS-02 56 38 5 2 0 0 0 94 2 63
2018 AS-03 59 34 5 2 0 0 0 93 2 41
2018 AS-05 77 14 5 5 0 0 0 91 5 22
2018 AS-07 71 24 6 0 0 0 0 94 0 17
2017 AS 56 35 6 1 3 1 0 91 4 169
2017 AS-02 57 37 2 2 2 2 0 95 3 64
2017 AS-03 40 47 11 0 2 0 0 86 2 41
2017 AS-04 69 24 0 0 8 0 0 92 8 13
2017 AS-05 76 12 8 0 4 0 0 88 4 25
2017 AS-07 63 29 7 0 0 0 0 93 0 14
2014 AS 51 37 8 2 2 0 0 88 4 130
2014 AS-01 50 30 20 0 0 0 0 80 0 10
2014 AS-02 40 47 13 0 0 0 0 87 0 48
2014 AS-03 57 37 3 0 3 0 0 93 3 30
2014 AS-05 47 42 5 5 0 0 0 89 5 19
2014 AS-07 73 18 0 0 9 0 0 91 9 11
2011 AS 54 37 6 1 2 0 0 91 3 145
2011 AS-02 42 48 6 0 4 0 0 90 4 50
2011 AS-03 58 28 8 3 3 0 0 86 6 36
2011 AS-05 50 45 5 0 0 0 0 95 0 22
2011 AS-07 71 24 0 6 0 0 0 94 6 17
2008 AS 61 32 5 2 0 0 0 94 2 155
2008 AS-02 58 33 7 2 0 0 0 92 2 60
2008 AS-03 58 39 3 0 0 0 0 97 0 31
2008 AS-04 63 21 8 8 0 0 0 83 8 24
2008 AS-05 78 22 0 0 0 0 0 100 0 18
2008 AS-07 70 30 0 0 0 0 0 100 0 10

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 44 14 6 3 1 0 76 9 161
2018 AS-02 32 48 11 3 5 2 0 81 8 63
2018 AS-03 20 44 24 10 2 0 0 63 12 41
2018 AS-05 48 35 4 13 0 0 0 83 13 23
2018 AS-07 41 41 18 0 0 0 0 82 0 17
2017 AS 42 33 16 5 5 0 0 74 9 169
2017 AS-02 33 42 17 5 3 0 0 75 8 64
2017 AS-03 21 37 28 5 9 0 0 58 14 41
2017 AS-04 69 16 8 0 8 0 0 84 8 13
2017 AS-05 64 20 4 8 4 0 0 84 12 25
2017 AS-07 42 36 15 7 0 0 0 78 7 14
2014 AS 31 45 11 7 5 1 0 77 12 130
2014 AS-01 40 50 10 0 0 0 0 90 0 10
2014 AS-02 21 50 12 8 7 2 0 72 15 48
2014 AS-03 27 43 13 13 3 0 0 70 17 30
2014 AS-05 37 53 11 0 0 0 0 89 0 19
2014 AS-07 45 36 0 9 9 0 0 82 18 11
2011 AS 38 39 10 8 5 0 0 77 13 144
2011 AS-02 35 35 16 10 4 0 0 69 14 49
2011 AS-03 36 44 6 6 8 0 0 81 14 36
2011 AS-05 32 50 5 14 0 0 0 82 14 22
2011 AS-07 35 41 6 12 6 0 0 76 18 17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 23 36 20 8 1 0 29 34 162
2018 AS-02 17 19 33 21 8 2 0 29 37 63
2018 AS-03 7 22 41 20 7 2 0 28 30 41
2018 AS-05 9 26 26 22 17 0 0 39 35 23
2018 AS-07 12 24 41 24 0 0 0 24 35 17
2017 AS 8 25 37 17 9 2 2 27 34 169
2017 AS-02 11 19 36 16 17 0 2 34 30 64
2017 AS-03 2 35 35 17 2 9 0 21 41 41
2017 AS-04 8 24 31 30 7 0 0 37 31 13
2017 AS-05 12 24 44 12 0 0 8 14 39 25
2017 AS-07 7 29 36 14 7 0 6 23 39 14
2014 AS 11 23 32 24 10 0 0 34 34 130
2014 AS-01 10 10 40 20 20 0 0 40 20 10
2014 AS-02 13 20 29 23 16 0 0 39 32 48
2014 AS-03 3 27 33 30 7 0 0 37 30 30
2014 AS-05 16 32 32 16 5 0 0 21 47 19
2014 AS-07 18 18 27 36 0 0 0 36 36 11
2011 AS 10 28 28 25 8 0 1 34 38 145
2011 AS-02 10 34 30 18 6 0 2 24 45 50
2011 AS-03 11 19 19 39 11 0 0 50 31 36
2011 AS-05 18 36 23 18 0 0 5 19 57 22
2011 AS-07 6 35 35 18 6 0 0 24 41 17
2008 AS 6 21 36 26 10 0 1 36 27 155
2008 AS-02 10 28 30 23 8 0 0 32 38 60
2008 AS-03 6 16 29 35 6 0 6 45 24 31
2008 AS-04 4 13 38 29 17 0 0 46 17 24
2008 AS-05 6 28 39 17 11 0 0 28 33 18
2008 AS-07 0 0 80 20 0 0 0 20 0 10

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 17 23 28 20 10 1 1 31 40 162
2018 AS-02 16 22 30 17 11 2 2 30 39 63
2018 AS-03 22 22 34 12 7 2 0 20 45 41
2018 AS-05 22 13 17 30 17 0 0 48 35 23
2018 AS-07 6 41 29 18 6 0 0 24 47 17
2017 AS 9 19 30 22 15 2 4 39 29 168
2017 AS-02 12 19 22 24 18 2 5 44 33 64
2017 AS-03 9 23 41 19 5 2 0 24 33 41
2017 AS-04 0 16 16 30 23 0 16 63 19 13
2017 AS-05 12 17 25 25 12 0 9 41 32 24
2017 AS-07 0 15 50 15 21 0 0 36 15 14
2014 AS 16 15 28 27 14 1 0 41 31 130
2014 AS-01 0 10 40 30 20 0 0 50 10 10
2014 AS-02 20 12 29 23 14 2 0 38 33 48
2014 AS-03 13 17 27 30 13 0 0 43 30 30
2014 AS-05 16 21 16 32 16 0 0 47 37 19
2014 AS-07 9 18 45 18 9 0 0 27 27 11
2011 AS 15 14 28 23 17 1 2 41 30 145
2011 AS-02 16 18 26 22 14 2 2 38 35 50
2011 AS-03 17 8 25 28 22 0 0 50 25 36
2011 AS-05 18 32 32 14 0 0 5 14 52 22
2011 AS-07 12 6 35 41 6 0 0 47 18 17
2008 AS 12 13 27 23 23 0 1 47 26 154
2008 AS-02 18 17 30 17 17 0 2 34 36 60
2008 AS-03 3 10 27 33 23 0 3 59 14 30
2008 AS-04 13 17 29 17 25 0 0 42 29 24
2008 AS-05 22 11 6 22 39 0 0 61 33 18
2008 AS-07 0 0 40 20 40 0 0 60 0 10

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 10 16 31 22 13 3 5 38 28 162
2018 AS-02 8 14 37 22 13 3 3 37 24 63
2018 AS-03 10 17 17 22 15 7 12 45 33 41
2018 AS-05 22 13 30 4 30 0 0 35 35 23
2018 AS-07 12 6 47 35 0 0 0 35 18 17
2017 AS 6 12 33 24 14 4 6 43 21 169
2017 AS-02 9 8 33 21 16 6 8 42 20 64
2017 AS-03 2 16 32 28 12 5 5 44 20 41
2017 AS-04 15 16 0 46 8 8 8 64 36 13
2017 AS-05 4 12 40 20 16 0 8 39 17 25
2017 AS-07 7 14 37 22 14 0 6 38 23 14
2014 AS 11 12 28 21 21 2 5 45 25 129
2014 AS-01 20 10 30 10 20 0 10 33 33 10
2014 AS-02 17 9 29 18 18 0 8 40 28 48
2014 AS-03 7 7 24 24 28 7 3 58 15 29
2014 AS-05 5 16 37 16 21 5 0 39 22 19
2014 AS-07 9 18 36 9 18 0 9 30 30 11
2011 AS 8 12 27 28 18 1 6 50 21 145
2011 AS-02 6 14 36 26 14 0 4 42 21 50
2011 AS-03 11 6 6 39 28 0 11 75 19 36
2011 AS-05 14 23 18 23 9 5 9 37 42 22
2011 AS-07 0 12 47 29 12 0 0 41 12 17
2008 AS 4 6 27 42 18 1 3 62 11 154
2008 AS-02 7 10 27 38 17 2 0 56 17 60
2008 AS-03 0 3 27 43 13 0 13 65 4 30
2008 AS-04 4 8 25 38 25 0 0 63 13 24
2008 AS-05 6 6 17 50 22 0 0 72 11 18
2008 AS-07 0 0 20 60 20 0 0 80 0 10

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 4 14 31 38 11 1 1 50 18 162
2018 AS-02 5 19 22 43 8 2 2 52 25 63
2018 AS-03 5 7 44 32 10 2 0 43 13 41
2018 AS-05 4 9 22 39 26 0 0 65 13 23
2018 AS-07 6 12 53 24 6 0 0 29 18 17
2017 AS 5 9 33 29 19 1 4 50 15 168
2017 AS-02 6 11 27 32 21 0 3 55 18 63
2017 AS-03 2 7 51 23 14 0 2 38 9 41
2017 AS-04 15 0 15 24 23 8 16 61 20 13
2017 AS-05 4 12 24 40 16 0 4 59 17 25
2017 AS-07 0 15 36 22 21 0 6 46 16 14
2014 AS 5 11 30 32 22 1 0 54 16 130
2014 AS-01 0 20 10 40 20 10 0 67 22 10
2014 AS-02 8 6 25 32 29 0 0 61 14 48
2014 AS-03 0 10 27 40 23 0 0 63 10 30
2014 AS-05 0 26 42 21 11 0 0 32 26 19
2014 AS-07 9 18 36 18 18 0 0 36 27 11
2011 AS 5 9 32 31 19 1 3 52 14 145
2011 AS-02 6 10 32 30 14 4 4 48 17 50
2011 AS-03 3 6 31 31 28 0 3 60 9 36
2011 AS-05 9 14 36 23 14 0 5 38 24 22
2011 AS-07 6 6 53 35 0 0 0 35 12 17
2008 AS 6 11 29 33 20 0 1 53 17 153
2008 AS-02 5 15 37 27 17 0 0 43 20 60
2008 AS-03 14 7 28 31 17 0 3 50 21 29
2008 AS-04 0 13 21 33 33 0 0 67 13 24
2008 AS-05 11 0 44 22 22 0 0 44 11 18
2008 AS-07 0 20 10 60 10 0 0 70 20 10

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 23 34 13 9 1 1 22 43 162
2018 AS-02 22 27 30 11 8 0 2 19 50 63
2018 AS-03 22 22 37 5 10 2 2 15 46 41
2018 AS-05 17 13 22 30 17 0 0 48 30 23
2018 AS-07 6 29 53 12 0 0 0 12 35 17
2017 AS 16 23 24 18 15 1 3 34 40 169
2017 AS-02 19 17 25 18 17 0 5 37 37 64
2017 AS-03 14 32 21 25 7 0 0 32 47 41
2017 AS-04 31 23 8 8 16 7 8 28 63 13
2017 AS-05 12 24 20 24 16 0 4 42 37 25
2017 AS-07 21 21 37 0 21 0 0 21 42 14
2014 AS 19 26 29 15 11 0 0 26 45 130
2014 AS-01 10 30 20 20 20 0 0 40 40 10
2014 AS-02 21 28 23 12 16 0 0 29 48 48
2014 AS-03 23 17 33 27 0 0 0 27 40 30
2014 AS-05 11 26 42 11 11 0 0 21 37 19
2014 AS-07 27 36 27 0 9 0 0 9 64 11
2011 AS 19 17 30 14 16 1 2 31 37 145
2011 AS-02 24 18 26 18 10 2 2 29 44 50
2011 AS-03 19 11 42 6 19 0 3 26 31 36
2011 AS-05 23 18 18 23 9 5 5 35 45 22
2011 AS-07 12 24 53 6 6 0 0 12 35 17
2008 AS 11 24 29 21 14 1 1 35 36 154
2008 AS-02 15 27 25 18 13 0 2 32 42 60
2008 AS-03 7 33 23 23 10 0 3 34 41 30
2008 AS-04 0 17 54 4 25 0 0 29 17 24
2008 AS-05 28 22 28 11 11 0 0 22 50 18
2008 AS-07 10 10 30 30 10 10 0 44 22 10

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 14 22 31 22 7 2 1 30 38 162
2018 AS-02 17 19 37 17 6 2 2 25 38 63
2018 AS-03 12 22 34 17 7 5 2 26 37 41
2018 AS-05 13 22 17 35 13 0 0 48 35 23
2018 AS-07 6 35 18 41 0 0 0 41 41 17
2017 AS 12 21 22 24 14 2 5 41 35 169
2017 AS-02 11 20 23 21 19 3 3 42 33 64
2017 AS-03 16 23 21 26 9 2 2 37 41 41
2017 AS-04 8 24 15 30 8 8 8 45 37 13
2017 AS-05 12 16 32 24 8 0 8 35 30 25
2017 AS-07 6 7 29 22 21 0 14 50 16 14
2014 AS 12 22 28 22 16 0 1 39 33 130
2014 AS-01 0 30 30 20 20 0 0 40 30 10
2014 AS-02 21 19 19 21 18 0 2 40 41 48
2014 AS-03 10 17 40 17 17 0 0 33 27 30
2014 AS-05 0 26 26 32 16 0 0 47 26 19
2014 AS-07 9 27 27 27 9 0 0 36 36 11
2011 AS 16 22 26 19 13 1 4 33 39 144
2011 AS-02 24 26 20 14 10 2 4 26 53 50
2011 AS-03 11 17 23 20 23 0 6 45 30 35
2011 AS-05 14 32 41 9 0 0 5 10 48 22
2011 AS-07 12 12 35 41 0 0 0 41 24 17
2008 AS 18 23 29 19 10 1 1 29 42 154
2008 AS-02 28 22 27 18 5 0 0 23 50 60
2008 AS-03 13 17 40 17 10 0 3 28 31 30
2008 AS-04 13 29 25 13 21 0 0 33 42 24
2008 AS-05 17 28 17 28 11 0 0 39 44 18
2008 AS-07 0 40 30 10 10 10 0 22 44 10

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 15 33 28 9 2 2 39 27 162
2018 AS-02 16 10 30 32 8 3 2 42 27 63
2018 AS-03 10 22 24 27 10 5 2 39 34 41
2018 AS-05 13 17 22 30 17 0 0 48 30 23
2018 AS-07 0 6 76 18 0 0 0 18 6 17
2017 AS 9 16 34 20 14 2 4 37 27 169
2017 AS-02 11 20 31 14 18 3 3 34 33 64
2017 AS-03 9 23 35 19 9 2 2 29 34 41
2017 AS-04 15 0 39 23 8 0 16 36 18 13
2017 AS-05 8 12 36 24 16 0 4 42 21 25
2017 AS-07 7 0 50 22 14 0 6 38 8 14
2014 AS 12 21 32 19 13 2 2 34 34 129
2014 AS-01 0 50 10 10 20 10 0 33 56 10
2014 AS-02 12 20 31 23 14 0 0 37 32 48
2014 AS-03 17 7 38 21 17 0 0 38 24 29
2014 AS-05 0 26 42 11 16 5 0 28 28 19
2014 AS-07 18 18 45 9 0 0 9 10 40 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 43 30 7 11 7 1 0 74 18 161
2018 AS-02 33 29 11 11 13 3 0 64 25 63
2018 AS-03 48 28 5 13 8 0 0 75 20 40
2018 AS-05 61 22 0 13 4 0 0 83 17 23
2018 AS-07 53 41 6 0 0 0 0 94 0 17
2017 AS 46 29 7 12 5 1 0 76 17 168
2017 AS-02 38 36 8 15 3 0 0 74 19 64
2017 AS-03 30 37 7 14 12 0 0 67 25 41
2017 AS-04 66 26 0 0 9 0 0 91 9 12
2017 AS-05 68 8 8 12 4 0 0 76 16 25
2017 AS-07 71 22 7 0 0 0 0 93 0 14
2014 AS 48 27 7 7 12 0 0 75 18 130
2014 AS-01 30 30 10 20 10 0 0 60 30 10
2014 AS-02 35 30 12 8 15 0 0 65 23 48
2014 AS-03 53 27 3 0 17 0 0 80 17 30
2014 AS-05 47 32 5 11 5 0 0 79 16 19
2014 AS-07 82 18 0 0 0 0 0 100 0 11

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 42 39 7 7 6 0 0 81 12 161
2018 AS-02 33 43 8 3 13 0 0 76 16 63
2018 AS-03 40 40 3 15 3 0 0 80 18 40
2018 AS-05 57 22 9 13 0 0 0 78 13 23
2018 AS-07 53 41 6 0 0 0 0 94 0 17
2017 AS 36 41 8 9 6 0 0 77 15 169
2017 AS-02 31 43 9 8 8 0 0 75 16 64
2017 AS-03 25 42 10 14 9 0 0 67 23 41
2017 AS-04 69 24 0 7 0 0 0 93 7 13
2017 AS-05 48 28 16 4 4 0 0 76 8 25
2017 AS-07 50 50 0 0 0 0 0 100 0 14
2014 AS 43 38 7 7 5 0 0 82 11 130
2014 AS-01 10 60 10 0 20 0 0 70 20 10
2014 AS-02 37 44 11 6 2 0 0 81 8 48
2014 AS-03 53 33 0 7 7 0 0 87 13 30
2014 AS-05 53 26 11 11 0 0 0 79 11 19
2014 AS-07 36 45 0 18 0 0 0 82 18 11

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 36 43 9 7 4 1 0 80 11 162
2018 AS-02 33 38 14 5 10 0 0 71 14 63
2018 AS-03 32 41 10 15 0 2 0 75 15 41
2018 AS-05 52 39 4 4 0 0 0 91 4 23
2018 AS-07 41 47 6 6 0 0 0 88 6 17

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 40 35 15 6 2 2 0 76 9 161
2018 AS-02 38 33 19 8 2 0 0 71 10 63
2018 AS-03 37 41 10 5 5 2 0 80 10 41
2018 AS-05 43 26 13 13 4 0 0 70 17 23
2018 AS-07 41 35 18 0 0 6 0 81 0 17
2017 AS 47 30 11 3 5 3 0 80 9 169
2017 AS-02 47 28 14 3 5 3 0 78 8 64
2017 AS-03 26 44 14 5 9 2 0 71 14 41
2017 AS-04 62 16 7 0 8 7 0 84 8 13
2017 AS-05 64 16 8 4 4 4 0 83 8 25
2017 AS-07 50 36 0 7 0 7 0 92 8 14
2014 AS 43 34 11 5 2 5 0 80 8 130
2014 AS-01 40 30 20 10 0 0 0 70 10 10
2014 AS-02 36 42 12 4 2 4 0 81 6 48
2014 AS-03 50 20 13 7 3 7 0 75 11 30
2014 AS-05 53 21 5 5 5 11 0 82 12 19
2014 AS-07 45 45 0 9 0 0 0 91 9 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 37 38 13 9 3 0 0 75 12 159
2018 AS-02 32 40 13 10 5 0 0 73 15 62
2018 AS-03 34 37 20 7 2 0 0 71 10 41
2018 AS-05 39 43 0 13 4 0 0 83 17 23
2018 AS-07 53 18 24 6 0 0 0 71 6 17
2017 AS 43 34 14 6 3 1 0 77 9 168
2017 AS-02 44 33 11 9 3 0 0 77 12 64
2017 AS-03 17 54 24 5 0 0 0 71 5 40
2017 AS-04 54 31 0 0 8 7 0 92 8 13
2017 AS-05 60 12 16 8 4 0 0 72 12 25
2017 AS-07 63 15 15 0 7 0 0 78 7 14
2014 AS 43 34 14 5 4 0 0 77 9 130
2014 AS-01 50 30 20 0 0 0 0 80 0 10
2014 AS-02 30 43 12 7 8 0 0 73 15 48
2014 AS-03 43 23 23 10 0 0 0 67 10 30
2014 AS-05 53 32 16 0 0 0 0 84 0 19
2014 AS-07 64 27 0 9 0 0 0 91 9 11
2011 AS 37 42 4 10 5 2 0 80 16 144
2011 AS-02 29 39 4 18 6 4 0 70 26 49
2011 AS-03 33 47 3 8 6 3 0 83 14 36
2011 AS-05 45 36 5 9 5 0 0 82 14 22
2011 AS-07 47 47 6 0 0 0 0 94 0 17

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 37 7 6 3 0 0 83 9 161
2018 AS-02 41 38 10 5 6 0 0 79 11 63
2018 AS-03 46 37 10 7 0 0 0 83 7 41
2018 AS-05 57 35 0 9 0 0 0 91 9 23
2018 AS-07 59 24 6 12 0 0 0 82 12 17
2017 AS 49 33 6 9 2 0 0 82 12 168
2017 AS-02 49 34 6 9 2 0 0 83 11 64
2017 AS-03 31 43 5 19 2 0 0 74 21 40
2017 AS-04 69 24 8 0 0 0 0 92 0 13
2017 AS-05 64 16 8 8 4 0 0 80 12 25
2017 AS-07 42 43 7 0 7 0 0 85 7 14
2014 AS 52 34 5 4 6 0 0 85 10 130
2014 AS-01 60 30 10 0 0 0 0 90 0 10
2014 AS-02 40 43 4 6 7 0 0 83 13 48
2014 AS-03 47 33 7 3 10 0 0 80 13 30
2014 AS-05 63 26 5 5 0 0 0 89 5 19
2014 AS-07 82 9 0 0 9 0 0 91 9 11
2011 AS 49 30 9 7 6 0 0 78 13 144
2011 AS-02 45 20 14 14 6 0 0 65 20 49
2011 AS-03 47 36 11 3 3 0 0 83 6 36
2011 AS-05 45 32 5 9 9 0 0 77 18 22
2011 AS-07 65 29 0 0 6 0 0 94 6 17
2008 AS 35 37 10 10 6 0 0 73 17 155
2008 AS-02 28 35 17 13 7 0 0 63 20 60
2008 AS-03 35 42 10 6 6 0 0 77 13 31
2008 AS-04 25 46 4 17 8 0 0 71 25 24
2008 AS-05 50 22 6 11 11 0 0 72 22 18
2008 AS-07 70 30 0 0 0 0 0 100 0 10

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 23 30 15 12 12 6 2 58 26 162
2018 AS-02 17 32 19 10 17 5 0 52 28 63
2018 AS-03 27 27 5 17 17 5 2 58 37 41
2018 AS-05 35 30 13 13 4 4 0 68 18 23
2018 AS-07 24 47 12 6 0 6 6 80 7 17
2017 AS 26 28 12 16 11 5 2 58 29 168
2017 AS-02 26 32 8 22 9 0 3 60 32 64
2017 AS-03 2 21 21 21 19 14 2 27 47 41
2017 AS-04 42 33 0 9 9 0 8 82 18 12
2017 AS-05 44 24 12 8 8 4 0 71 17 25
2017 AS-07 27 43 15 7 0 7 0 76 8 14
2014 AS 26 36 11 12 10 3 2 65 23 130
2014 AS-01 10 50 20 20 0 0 0 60 20 10
2014 AS-02 21 31 12 16 14 4 2 55 32 48
2014 AS-03 30 33 10 10 17 0 0 63 27 30
2014 AS-05 26 37 5 16 0 11 5 75 19 19
2014 AS-07 45 45 9 0 0 0 0 91 0 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 34 37 11 10 6 1 0 72 17 158
2018 AS-02 35 30 14 10 8 3 0 67 18 63
2018 AS-03 28 41 15 10 5 0 0 69 15 39
2018 AS-05 43 43 0 10 5 0 0 86 14 21
2018 AS-07 53 29 12 6 0 0 0 82 6 17
2017 AS 40 34 11 9 3 2 1 77 13 169
2017 AS-02 37 36 12 9 2 3 2 76 11 64
2017 AS-03 21 45 14 18 2 0 0 66 21 41
2017 AS-04 54 23 0 8 8 7 0 83 17 13
2017 AS-05 68 20 4 0 8 0 0 88 8 25
2017 AS-07 36 50 7 7 0 0 0 85 7 14
2014 AS 39 42 8 7 2 2 0 83 9 130
2014 AS-01 60 30 10 0 0 0 0 90 0 10
2014 AS-02 34 42 10 8 4 2 0 77 13 48
2014 AS-03 37 50 3 7 3 0 0 87 10 30
2014 AS-05 42 37 5 11 0 5 0 83 11 19
2014 AS-07 36 55 0 9 0 0 0 91 9 11
2011 AS 38 28 14 10 8 1 1 67 19 143
2011 AS-02 27 35 18 10 8 2 0 63 19 49
2011 AS-03 39 28 19 6 6 3 0 69 11 36
2011 AS-05 36 27 14 14 9 0 0 64 23 22
2011 AS-07 44 25 6 6 13 0 6 73 20 16
2008 AS 38 26 13 14 6 3 1 66 21 155
2008 AS-02 30 25 17 17 8 3 0 57 26 60
2008 AS-03 29 35 10 23 0 3 0 67 23 31
2008 AS-04 42 17 8 17 13 4 0 61 30 24
2008 AS-05 56 39 0 6 0 0 0 94 6 18
2008 AS-07 70 20 10 0 0 0 0 90 0 10

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 33 19 10 6 0 0 64 16 160
2018 AS-02 32 34 18 11 5 0 0 66 16 62
2018 AS-03 25 33 23 13 8 0 0 58 20 40
2018 AS-05 30 35 22 4 9 0 0 65 13 23
2018 AS-07 47 24 12 12 6 0 0 71 18 17

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 23 15 14 12 8 2 55 28 162
2018 AS-02 19 29 14 19 13 6 0 51 34 63
2018 AS-03 22 24 17 12 12 12 0 53 28 41
2018 AS-05 48 9 13 9 13 4 4 62 24 23
2018 AS-07 41 12 29 6 0 6 6 60 7 17
2017 AS 24 25 15 16 12 6 2 53 30 169
2017 AS-02 22 22 19 23 9 5 0 46 34 64
2017 AS-03 9 33 18 16 19 5 0 44 36 41
2017 AS-04 46 8 0 15 16 15 0 64 36 13
2017 AS-05 40 16 16 8 12 4 4 61 22 25
2017 AS-07 20 43 0 0 15 15 7 81 19 14
2014 AS 17 32 12 14 18 6 2 53 34 130
2014 AS-01 10 30 30 20 0 10 0 44 22 10
2014 AS-02 8 36 12 12 25 6 0 47 40 48
2014 AS-03 23 30 10 13 20 3 0 55 34 30
2014 AS-05 26 26 11 16 11 5 5 59 29 19
2014 AS-07 27 27 9 9 18 0 9 60 30 11
2011 AS 17 26 15 16 15 8 3 48 35 144
2011 AS-02 12 29 16 10 24 8 0 44 38 49
2011 AS-03 11 31 17 22 8 8 3 47 34 36
2011 AS-05 23 23 23 14 9 5 5 50 25 22
2011 AS-07 12 35 12 18 6 12 6 57 29 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 16 84 161
2018 AS-02 16 84 62
2018 AS-03 20 80 41

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 76 25
2018 AS-02 100 10

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 AS 52 25

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 25
2018 AS-02 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 25
2018 AS-02 0 10

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 AS 19 26

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 AS 42 26

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 AS 50 26

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 AS 46 26

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 AS 42 26
2018 AS-02 50 10

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 AS 58 26

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 AS 50 26

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 AS 0 26
2018 AS-02 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 AS 54 26

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 23 26

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 AS 68 25

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 AS 28 25

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 AS 20 25

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 AS 20 25
2018 AS-02 0 10

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 20 25

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 AS 20 25

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 AS 0 24

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 AS 29 24

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 AS 46 24

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 AS 0 24

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 AS 58 24

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 AS 0 24

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 38 24

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 13 22 23 8 8 21 6 48 21 159
2018 AS-02 15 16 20 7 13 23 7 44 28 61
2018 AS-03 8 15 28 15 5 23 8 32 29 40
2018 AS-05 22 30 13 4 0 22 9 75 6 23
2018 AS-07 12 41 29 0 0 18 0 64 0 17
2017 AS 23 16 18 8 11 20 4 52 24 169
2017 AS-02 23 12 26 9 6 19 5 45 20 64
2017 AS-03 12 9 14 12 23 26 5 30 50 41
2017 AS-04 39 24 7 8 8 15 0 73 18 13
2017 AS-05 36 16 20 0 8 12 8 65 10 25
2017 AS-07 27 37 7 0 7 22 0 81 9 14
2014 AS 13 23 18 7 14 19 6 48 28 130
2014 AS-01 10 40 20 10 0 20 0 63 13 10
2014 AS-02 11 23 27 8 13 15 4 41 26 48
2014 AS-03 13 13 13 3 27 27 3 38 43 30
2014 AS-05 11 32 5 5 5 42 0 73 18 19
2014 AS-07 36 27 9 18 0 0 9 70 20 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 33 20 8 6 5 1 63 15 159
2018 AS-02 23 30 25 8 10 5 0 55 19 61
2018 AS-03 28 30 15 13 5 8 3 64 19 40
2018 AS-05 39 30 9 13 4 4 0 73 18 23
2018 AS-07 24 47 24 0 0 6 0 75 0 17
2017 AS 34 24 22 8 6 5 1 61 15 168
2017 AS-02 32 27 27 8 3 3 0 61 11 63
2017 AS-03 14 19 23 16 14 11 2 38 35 41
2017 AS-04 54 16 15 0 8 7 0 75 8 13
2017 AS-05 52 12 24 0 8 4 0 66 8 25
2017 AS-07 49 29 15 7 0 0 0 78 7 14
2014 AS 28 24 17 8 11 12 0 60 21 130
2014 AS-01 20 40 20 10 0 10 0 67 11 10
2014 AS-02 21 23 21 6 15 14 0 51 24 48
2014 AS-03 27 20 10 17 13 13 0 54 35 30
2014 AS-05 32 21 16 5 5 21 0 67 13 19
2014 AS-07 64 18 18 0 0 0 0 82 0 11
2011 AS 37 32 10 8 7 5 0 73 16 145
2011 AS-02 24 44 10 12 4 6 0 72 17 50
2011 AS-03 47 25 8 6 6 8 0 79 12 36
2011 AS-05 27 41 9 9 14 0 0 68 23 22
2011 AS-07 47 24 24 0 6 0 0 71 6 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 6 94 158

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 AS 50 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 AS 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 16 18 26 4 4 24 7 50 13 162
2018 AS-02 19 16 25 3 6 25 5 50 14 63
2018 AS-03 10 12 37 5 5 27 5 32 14 41
2018 AS-05 26 17 13 4 0 26 13 71 7 23
2018 AS-07 18 24 29 6 0 18 6 54 8 17
2017 AS 25 17 22 4 3 23 6 59 10 169
2017 AS-02 20 19 28 3 0 25 6 55 4 64
2017 AS-03 9 14 23 7 5 32 9 40 20 41
2017 AS-04 39 24 7 8 8 7 8 73 18 13
2017 AS-05 44 4 20 0 8 20 4 63 10 25
2017 AS-07 27 37 0 7 0 22 7 90 10 14
2014 AS 14 15 24 2 5 32 9 48 12 130
2014 AS-01 20 0 40 10 0 20 10 29 14 10
2014 AS-02 9 18 27 2 6 31 6 44 13 48
2014 AS-03 10 10 30 0 10 37 3 33 17 30
2014 AS-05 16 16 5 0 0 53 11 86 0 19
2014 AS-07 45 18 9 9 0 0 18 78 11 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 31 28 23 5 5 7 1 64 11 162
2018 AS-02 27 29 27 2 8 8 0 60 10 63
2018 AS-03 29 20 27 7 5 10 2 56 14 41
2018 AS-05 39 26 13 13 4 4 0 68 18 23
2018 AS-07 35 35 18 0 0 12 0 80 0 17
2017 AS 38 26 22 2 4 6 1 69 7 169
2017 AS-02 33 31 30 2 0 5 0 67 2 64
2017 AS-03 21 32 23 2 7 12 2 62 11 41
2017 AS-04 54 16 7 0 16 7 0 75 17 13
2017 AS-05 56 12 20 0 8 4 0 71 8 25
2017 AS-07 41 29 7 15 0 7 0 76 16 14
2014 AS 27 27 19 5 3 17 2 67 10 129
2014 AS-01 20 20 40 0 0 10 10 50 0 10
2014 AS-02 19 27 19 4 6 23 2 61 14 48
2014 AS-03 30 20 20 7 3 20 0 63 13 30
2014 AS-05 33 28 17 6 0 17 0 73 7 18
2014 AS-07 55 36 0 9 0 0 0 91 9 11
2011 AS 42 31 13 6 2 8 0 78 8 144
2011 AS-02 32 36 16 8 2 6 0 72 11 50
2011 AS-03 46 29 11 0 3 11 0 84 3 35
2011 AS-05 32 41 5 18 0 5 0 76 19 22
2011 AS-07 59 18 18 0 0 6 0 81 0 17
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 48 36 8 4 3 0 1 85 8 160
2018 AS-02 44 35 8 8 5 0 0 79 13 63
2018 AS-03 48 40 8 5 0 0 0 88 5 40
2018 AS-05 61 30 4 0 4 0 0 91 4 23
2018 AS-07 63 19 19 0 0 0 0 81 0 16
2017 AS 59 29 6 3 2 1 0 88 5 169
2017 AS-02 50 30 9 5 3 3 0 82 8 64
2017 AS-03 58 31 7 2 2 0 0 89 5 41
2017 AS-04 54 31 8 8 0 0 0 84 8 13
2017 AS-05 76 16 4 0 4 0 0 92 4 25
2017 AS-07 72 28 0 0 0 0 0 100 0 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 47 34 12 6 1 1 0 82 6 160
2018 AS-02 43 36 15 5 2 0 0 79 7 61
2018 AS-03 41 34 15 10 0 0 0 76 10 41
2018 AS-05 48 30 13 9 0 0 0 78 9 23
2018 AS-07 65 29 0 0 0 6 0 100 0 17
2017 AS 35 44 9 7 4 1 0 80 11 169
2017 AS-02 29 51 8 8 3 2 0 81 11 64
2017 AS-03 28 44 14 9 5 0 0 72 14 41
2017 AS-04 54 24 14 0 8 0 0 78 8 13
2017 AS-05 40 44 0 8 8 0 0 84 16 25
2017 AS-07 35 43 15 7 0 0 0 78 7 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 27 31 14 18 9 1 0 59 27 158
2018 AS-02 26 30 16 15 11 2 0 57 27 61
2018 AS-03 28 28 10 25 10 0 0 55 35 40
2018 AS-05 22 48 13 13 4 0 0 70 17 23
2018 AS-07 35 18 24 12 6 6 0 56 19 17
2017 AS 20 37 18 13 10 1 1 58 24 168
2017 AS-02 18 39 18 12 9 2 2 59 22 64
2017 AS-03 12 35 12 25 16 0 0 47 42 41
2017 AS-04 39 39 8 15 0 0 0 77 15 13
2017 AS-05 21 33 29 0 12 4 0 56 13 24
2017 AS-07 21 36 28 7 7 0 0 57 15 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 26 21 15 16 1 1 47 32 160
2018 AS-02 16 16 27 26 15 0 0 32 40 62
2018 AS-03 27 24 20 12 15 0 2 53 28 41
2018 AS-05 30 26 9 13 22 0 0 57 35 23
2018 AS-07 18 47 24 0 6 6 0 69 6 17
2017 AS 23 27 18 13 17 0 2 51 30 169
2017 AS-02 19 28 14 15 20 0 5 49 37 64
2017 AS-03 23 21 19 14 21 0 2 45 36 41
2017 AS-04 23 31 8 24 15 0 0 54 39 13
2017 AS-05 24 28 32 8 8 0 0 52 16 25
2017 AS-07 29 57 6 0 7 0 0 86 7 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 10 22 28 23 16 1 0 32 39 160
2018 AS-02 13 18 27 24 18 0 0 31 42 62
2018 AS-03 10 12 27 29 20 2 0 23 50 41
2018 AS-05 4 52 17 9 17 0 0 57 26 23
2018 AS-07 0 18 53 18 6 6 0 19 25 17
2017 AS 15 27 26 16 15 0 1 42 31 169
2017 AS-02 14 26 22 19 18 0 2 40 38 64
2017 AS-03 9 32 26 23 9 0 0 42 33 41
2017 AS-04 39 23 16 7 16 0 0 61 23 13
2017 AS-05 8 28 32 8 20 0 4 38 29 25
2017 AS-07 7 35 36 0 22 0 0 42 22 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 21 30 25 15 8 1 1 52 23 160
2018 AS-02 19 31 24 15 11 0 0 50 26 62
2018 AS-03 20 27 27 15 7 2 2 49 23 41
2018 AS-05 35 35 17 13 0 0 0 70 13 23
2018 AS-07 6 41 29 18 0 6 0 50 19 17
2017 AS 26 35 24 8 5 0 1 62 14 168
2017 AS-02 18 40 22 16 3 0 2 59 19 64
2017 AS-03 30 32 28 5 5 0 0 62 9 41
2017 AS-04 46 23 8 15 8 0 0 69 23 13
2017 AS-05 24 40 20 0 12 0 4 67 12 25
2017 AS-07 24 22 47 0 8 0 0 46 8 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 11 26 28 14 19 2 0 38 34 159
2018 AS-02 11 23 24 19 23 0 0 34 42 62
2018 AS-03 5 32 34 5 20 5 0 38 26 41
2018 AS-05 18 32 18 14 18 0 0 50 32 22
2018 AS-07 0 29 35 24 6 6 0 31 31 17
2017 AS 18 23 22 20 15 1 2 42 36 169
2017 AS-02 17 22 20 23 14 0 3 41 38 64
2017 AS-03 16 21 26 21 16 0 0 37 37 41
2017 AS-04 16 30 24 23 8 0 0 46 31 13
2017 AS-05 20 24 20 16 16 0 4 46 33 25
2017 AS-07 7 42 14 7 29 0 0 50 37 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 41 25 13 7 4 3 8 73 12 159
2018 AS-02 51 23 3 5 3 5 10 87 10 61
2018 AS-03 34 22 17 10 10 2 5 61 21 41
2018 AS-05 48 26 17 4 0 0 4 77 5 23
2018 AS-07 12 35 29 18 0 6 0 50 19 17
2017 AS 45 14 17 6 3 1 14 69 11 169
2017 AS-02 47 12 11 5 0 2 23 79 6 64
2017 AS-03 39 19 24 7 5 0 7 62 12 41
2017 AS-04 77 0 0 7 8 0 8 84 16 13
2017 AS-05 36 24 12 12 8 0 8 65 22 25
2017 AS-07 35 7 50 0 7 0 0 42 7 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 26 24 18 6 1 0 51 24 160
2018 AS-02 26 21 27 19 5 2 0 48 25 62
2018 AS-03 17 37 20 17 10 0 0 54 27 41
2018 AS-05 35 35 13 17 0 0 0 70 17 23
2018 AS-07 6 24 35 29 0 6 0 31 31 17
2017 AS 29 32 23 8 8 1 1 61 16 169
2017 AS-02 16 38 28 6 11 0 2 54 17 64
2017 AS-03 28 30 25 10 5 2 0 59 15 41
2017 AS-04 46 39 8 0 0 0 8 91 0 13
2017 AS-05 41 24 24 0 12 0 0 64 12 25
2017 AS-07 21 43 6 29 0 0 0 64 29 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 24 32 23 12 7 3 0 57 19 160
2018 AS-02 29 29 19 13 8 2 0 59 21 62
2018 AS-03 25 28 28 10 8 3 0 54 18 40
2018 AS-05 22 39 22 13 4 0 0 61 17 23
2018 AS-07 12 47 24 12 0 6 0 63 13 17
2017 AS 33 33 14 12 4 2 2 69 16 169
2017 AS-02 35 28 22 9 3 3 0 65 13 64
2017 AS-03 30 23 14 23 5 2 2 56 29 41
2017 AS-04 46 23 8 16 8 0 0 69 24 13
2017 AS-05 36 44 4 8 4 0 4 83 12 25
2017 AS-07 21 57 15 0 7 0 0 78 7 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 35 24 11 8 3 0 55 20 159
2018 AS-02 18 32 27 8 13 2 0 51 21 62
2018 AS-03 28 33 23 10 3 5 0 63 13 40
2018 AS-05 17 39 22 13 9 0 0 57 22 23
2018 AS-07 0 53 24 12 6 6 0 56 19 17
2017 AS 22 40 18 12 6 2 0 64 18 169
2017 AS-02 17 47 19 12 5 0 0 64 17 64
2017 AS-03 21 42 12 16 5 4 0 65 22 41
2017 AS-04 45 16 16 16 8 0 0 61 24 13
2017 AS-05 16 52 12 12 8 0 0 68 20 25
2017 AS-07 21 28 36 0 15 0 0 50 15 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 38 21 5 5 1 0 68 10 160
2018 AS-02 27 40 15 8 8 2 0 69 16 62
2018 AS-03 40 33 25 0 3 0 0 73 3 40
2018 AS-05 39 26 26 4 4 0 0 65 9 23
2018 AS-07 18 53 18 6 0 6 0 75 6 17
2017 AS 34 37 11 9 6 1 2 72 16 169
2017 AS-02 31 39 11 14 5 0 0 70 19 64
2017 AS-03 28 44 7 9 9 2 0 73 19 41
2017 AS-04 38 31 8 8 8 0 8 74 17 13
2017 AS-05 52 20 12 4 8 0 4 75 12 25
2017 AS-07 28 42 15 7 7 0 0 71 15 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 19 40 23 13 5 1 0 60 18 160
2018 AS-02 19 34 26 11 10 0 0 53 21 62
2018 AS-03 18 48 20 15 0 0 0 65 15 40
2018 AS-05 35 35 22 9 0 0 0 70 9 23
2018 AS-07 0 59 24 0 12 6 0 63 13 17
2017 AS 27 29 26 9 6 1 1 58 15 169
2017 AS-02 25 27 34 8 6 0 0 52 14 64
2017 AS-03 28 30 21 9 9 2 0 59 19 41
2017 AS-04 24 30 24 15 0 0 8 58 16 13
2017 AS-05 32 28 20 8 8 0 4 63 17 25
2017 AS-07 27 37 28 0 7 0 0 64 7 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 46 29 14 4 6 1 1 76 10 159
2018 AS-02 45 34 10 5 5 0 2 80 10 62
2018 AS-03 48 20 25 5 3 0 0 68 8 40
2018 AS-05 48 35 4 0 13 0 0 83 13 23
2018 AS-07 47 24 12 12 0 6 0 75 13 17
2017 AS 50 25 13 6 4 0 2 77 10 169
2017 AS-02 52 26 12 5 3 0 2 80 8 64
2017 AS-03 37 33 19 7 5 0 0 70 12 41
2017 AS-04 76 0 8 8 0 0 8 83 9 13
2017 AS-05 48 24 12 8 4 0 4 75 12 25
2017 AS-07 64 7 21 7 0 0 0 72 7 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 69 19 4 1 1 3 5 95 1 160
2018 AS-02 68 19 5 2 0 5 2 93 2 62
2018 AS-03 73 18 5 0 3 0 3 92 3 40
2018 AS-05 78 9 4 0 0 0 9 95 0 23
2018 AS-07 65 24 0 0 0 6 6 100 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 64 12 9 4 5 2 4 80 10 160
2018 AS-02 61 13 8 6 5 3 3 79 12 62
2018 AS-03 65 8 15 3 8 0 3 74 10 40
2018 AS-05 78 4 4 4 4 0 4 86 9 23
2018 AS-07 59 24 6 0 0 6 6 93 0 17
2017 AS 67 13 8 4 3 1 4 84 7 169
2017 AS-02 67 12 8 5 0 3 5 86 5 64
2017 AS-03 58 14 14 5 9 0 0 72 14 41
2017 AS-04 84 8 0 8 0 0 0 92 8 13
2017 AS-05 68 12 8 4 4 0 4 83 8 25
2017 AS-07 71 22 0 0 0 0 7 100 0 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 49 30 10 5 5 1 1 80 10 160
2018 AS-02 36 38 11 10 5 0 0 74 15 61
2018 AS-03 49 27 15 2 7 0 0 76 10 41
2018 AS-05 65 17 9 0 4 0 4 86 5 23
2018 AS-07 47 47 0 0 0 6 0 100 0 17
2017 AS 44 34 13 5 2 1 1 80 7 169
2017 AS-02 41 31 17 6 3 0 2 73 9 64
2017 AS-03 37 40 9 7 5 2 0 78 12 41
2017 AS-04 54 31 15 0 0 0 0 85 0 13
2017 AS-05 40 36 16 4 0 0 4 79 4 25
2017 AS-07 66 34 0 0 0 0 0 100 0 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 53 19 13 9 6 1 0 72 14 160
2018 AS-02 54 15 20 5 7 0 0 69 11 61
2018 AS-03 63 15 7 12 2 0 0 78 15 41
2018 AS-05 57 26 4 9 4 0 0 83 13 23
2018 AS-07 41 24 18 6 6 6 0 69 13 17
2017 AS 56 23 9 8 3 0 1 80 11 168
2017 AS-02 49 29 14 5 2 0 2 79 6 64
2017 AS-03 54 18 9 16 2 0 0 72 18 41
2017 AS-04 61 15 8 8 8 0 0 76 16 13
2017 AS-05 56 24 4 8 4 0 4 83 12 25
2017 AS-07 57 28 7 0 7 0 0 85 7 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 50 11 6 1 1 1 31 89 3 159
2018 AS-02 57 0 2 0 2 0 39 95 3 61
2018 AS-03 56 5 2 0 0 0 37 96 0 41
2018 AS-05 35 22 17 4 0 0 22 72 6 23
2018 AS-07 25 44 19 0 0 6 6 79 0 16
2017 AS 54 12 3 2 0 0 28 93 2 169
2017 AS-02 60 5 0 0 0 0 36 100 0 64
2017 AS-03 53 7 0 0 0 0 39 100 0 41
2017 AS-04 76 0 8 0 0 0 16 91 0 13
2017 AS-05 40 28 16 8 0 0 8 74 9 25
2017 AS-07 43 42 7 7 0 0 0 85 7 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 64 21 4 3 1 1 5 91 5 160
2018 AS-02 57 25 7 2 0 2 8 91 2 61
2018 AS-03 76 17 0 2 2 0 2 95 5 41
2018 AS-05 61 26 4 4 0 0 4 91 5 23
2018 AS-07 53 29 0 12 0 6 0 88 13 17
2017 AS 65 20 5 2 1 0 6 90 4 169
2017 AS-02 59 25 8 2 2 0 5 88 3 64
2017 AS-03 65 24 2 0 2 0 7 95 2 41
2017 AS-04 85 7 8 0 0 0 0 92 0 13
2017 AS-05 60 24 4 8 0 0 4 88 8 25
2017 AS-07 85 7 7 0 0 0 0 93 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 72 14 1 3 4 1 5 91 8 160
2018 AS-02 67 18 2 3 3 0 7 91 7 61
2018 AS-03 80 10 2 0 5 0 2 93 5 41
2018 AS-05 83 4 0 0 4 0 9 95 5 23
2018 AS-07 59 29 0 6 0 6 0 94 6 17
2017 AS 69 15 5 1 3 1 6 90 4 169
2017 AS-02 65 16 7 2 3 0 8 88 5 64
2017 AS-03 74 21 2 0 0 0 2 97 0 41
2017 AS-04 62 7 0 8 7 0 16 82 18 13
2017 AS-05 71 12 8 0 5 0 4 87 5 25
2017 AS-07 86 6 0 0 0 7 0 100 0 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 38 39 16 3 2 1 1 78 5 160
2018 AS-02 41 34 18 2 3 0 2 77 5 61
2018 AS-03 37 41 15 7 0 0 0 78 7 41
2018 AS-05 30 52 9 4 0 0 4 86 5 23
2018 AS-07 47 35 12 0 0 6 0 88 0 17
2017 AS 50 31 12 3 1 1 2 83 5 169
2017 AS-02 45 28 14 3 3 2 5 79 7 64
2017 AS-03 42 37 16 5 0 0 0 79 5 41
2017 AS-04 84 16 0 0 0 0 0 100 0 13
2017 AS-05 52 24 16 4 0 0 4 79 4 25
2017 AS-07 64 28 7 0 0 0 0 93 0 14

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 12 24 40 16 7 1 0 36 23 161
2018 AS-02 10 24 39 18 8 2 0 34 26 62
2018 AS-03 7 22 51 10 10 0 0 29 20 41
2018 AS-05 30 26 17 22 4 0 0 57 26 23
2018 AS-07 6 24 59 0 6 6 0 31 6 17
2017 AS 11 27 41 12 6 1 1 39 19 169
2017 AS-02 5 31 41 9 11 0 3 37 21 64
2017 AS-03 9 21 46 16 5 2 0 31 22 41
2017 AS-04 31 15 38 16 0 0 0 46 16 13
2017 AS-05 12 40 28 12 8 0 0 52 20 25
2017 AS-07 6 21 50 22 0 0 0 27 22 14

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 10 34 34 17 4 1 0 22 45 158
2018 AS-02 13 35 32 15 5 0 0 20 48 60
2018 AS-03 12 27 44 12 5 0 0 17 39 41
2018 AS-05 5 32 27 27 9 0 0 36 36 22
2018 AS-07 0 35 47 12 0 6 0 13 38 17
2017 AS 13 18 40 23 5 1 1 28 31 168
2017 AS-02 14 19 37 22 5 2 2 28 34 64
2017 AS-03 14 16 49 21 0 0 0 21 30 41
2017 AS-04 8 16 38 8 23 8 0 33 26 13
2017 AS-05 17 21 42 21 0 0 0 21 37 24
2017 AS-07 15 22 28 27 7 0 0 35 37 14
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 29 29 24 8 9 0 1 29 71 160
2018 AS-02 26 20 34 10 8 0 2 27 73 61
2018 AS-03 34 24 27 5 7 0 2 35 65 41
2018 AS-05 35 39 9 4 13 0 0 35 65 23
2018 AS-07 12 65 18 0 6 0 0 12 88 17
2017 AS 33 21 19 10 14 2 2 34 66 169
2017 AS-02 29 22 13 13 19 2 3 31 69 64
2017 AS-03 42 5 26 9 12 7 0 45 55 41
2017 AS-04 16 31 31 8 15 0 0 16 84 13
2017 AS-05 36 36 12 8 4 0 4 37 63 25
2017 AS-07 35 28 22 7 7 0 0 35 65 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 AS 21 112
2018 AS-02 30 44
2018 AS-03 19 26
2018 AS-05 13 15
2018 AS-07 0 15
2017 AS 21 104
2017 AS-02 26 41
2017 AS-03 23 20
2017 AS-04 36 11
2017 AS-05 14 15

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 33 112
2018 AS-02 34 44
2018 AS-03 23 26
2018 AS-05 27 15
2018 AS-07 40 15
2017 AS 30 104
2017 AS-02 27 41
2017 AS-03 33 20
2017 AS-04 46 11
2017 AS-05 7 15

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 AS 23 112
2018 AS-02 18 44
2018 AS-03 31 26
2018 AS-05 20 15
2018 AS-07 7 15
2017 AS 20 104
2017 AS-02 21 41
2017 AS-03 27 20
2017 AS-04 27 11
2017 AS-05 7 15

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 AS 47 112
2018 AS-02 36 44
2018 AS-03 65 26
2018 AS-05 40 15
2018 AS-07 60 15
2017 AS 53 104
2017 AS-02 55 41
2017 AS-03 60 20
2017 AS-04 27 11
2017 AS-05 67 15

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 AS 8 112
2018 AS-02 7 44
2018 AS-03 8 26
2018 AS-05 0 15
2018 AS-07 7 15
2017 AS 6 104
2017 AS-02 5 41
2017 AS-03 4 20
2017 AS-04 0 11
2017 AS-05 13 15

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 AS 28 112
2018 AS-02 30 44
2018 AS-03 19 26
2018 AS-05 40 15
2018 AS-07 33 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 AS 37 112
2018 AS-02 41 44
2018 AS-03 38 26
2018 AS-05 47 15
2018 AS-07 27 15
2017 AS 32 104
2017 AS-02 26 41
2017 AS-03 36 20
2017 AS-04 36 11
2017 AS-05 20 15

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 AS 6 42 22 11 1 18 100
2018 AS-02 0 46 18 15 0 21 39
2018 AS-03 17 38 29 0 4 13 24
2018 AS-05 7 50 7 14 0 21 14
2018 AS-07 8 50 8 17 0 17 12
2017 AS 7 44 23 12 4 10 101
2017 AS-02 7 43 23 15 3 10 40
2017 AS-03 5 36 18 23 0 18 20
2017 AS-04 8 28 37 0 9 17 11
2017 AS-05 0 66 27 7 0 0 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 AS 38 62 111
2018 AS-02 42 58 43
2018 AS-03 46 54 26
2018 AS-05 13 87 15
2018 AS-07 47 53 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 32 24 13 15 10 0 6 60 26 161
2018 AS-02 18 29 18 16 15 0 5 49 32 62
2018 AS-03 39 27 5 15 10 0 5 69 26 41
2018 AS-05 48 22 4 13 4 0 9 76 19 23
2018 AS-07 41 24 12 12 12 0 0 65 24 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 20 25 15 15 14 1 10 51 32 111
2018 AS-02 18 23 18 16 14 0 11 46 33 44
2018 AS-03 20 28 16 16 12 0 8 52 30 25
2018 AS-05 13 27 20 13 20 0 7 43 36 15
2018 AS-07 33 20 13 0 7 7 20 73 9 15
2017 AS 19 29 12 12 21 2 5 52 35 104
2017 AS-02 20 31 9 16 19 0 5 53 37 42
2017 AS-03 9 25 19 19 23 0 5 36 44 19
2017 AS-04 36 28 9 0 18 8 0 70 19 11
2017 AS-05 27 20 20 0 21 7 7 54 24 15

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 AS 3 7 13 22 44 5 7 11 74 111
2018 AS-02 5 2 9 20 55 2 7 8 83 44
2018 AS-03 0 12 20 24 36 4 4 13 65 25
2018 AS-05 0 0 20 20 53 0 7 0 79 15
2018 AS-07 7 13 13 13 20 20 13 30 50 15
2017 AS 2 6 14 14 51 3 11 9 75 105
2017 AS-02 2 5 9 19 55 0 9 8 82 42
2017 AS-03 0 5 18 14 49 0 13 6 73 20
2017 AS-04 0 9 0 9 54 8 19 13 87 11
2017 AS-05 0 0 33 7 47 7 7 0 62 15
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