2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 38 11 6 4 0 0 79 10 269
2018 Term 36 55 0 3 6 0 0 90 10 24
2018 Governor-in-council appointment 75 25 0 0 0 0 0 100 0 20
2017 Indeterminate (permanent) 39 44 9 4 3 0 0 83 7 290
2017 Term 44 51 0 3 3 0 0 94 6 35
2017 Governor-in-council appointment 69 21 0 10 0 0 0 90 10 29
2014 Indeterminate (permanent) 38 43 10 5 4 0 0 81 9 241
2014 Term 32 45 9 8 6 0 0 76 15 34
2014 Governor-in-council appointment 74 23 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 44 40 8 3 5 0 0 84 8 244
2011 Term 66 13 14 0 7 0 0 80 7 15
2011 Casual 58 25 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 86 9 2 2 0 0 0 95 2 25
2008 Indeterminate (permanent) 39 46 8 6 2 0 0 85 8 224
2008 Term 60 40 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 90 5 5 0 0 0 0 95 0 20

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 39 10 10 9 0 0 72 18 268
2018 Term 28 63 3 0 6 0 0 90 6 24
2018 Governor-in-council appointment 60 30 5 0 5 0 0 90 5 20
2017 Indeterminate (permanent) 29 39 11 10 10 0 0 69 20 289
2017 Term 44 34 13 9 0 0 0 79 9 35
2017 Governor-in-council appointment 38 28 7 14 14 0 0 66 28 29

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 56 32 8 3 2 0 0 88 5 268
2018 Term 51 46 3 0 0 0 0 97 0 24
2018 Governor-in-council appointment 80 15 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 62 30 6 1 2 0 0 92 2 287
2017 Term 63 24 11 0 3 0 0 86 3 35
2017 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 70 23 5 1 0 0 0 93 1 240
2014 Term 74 14 12 0 0 0 0 88 0 34
2014 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 69 27 2 1 1 0 0 96 2 243
2011 Term 69 25 0 0 6 0 0 94 6 16
2011 Casual 75 17 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 98 2 0 0 0 0 0 100 0 25

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 44 7 6 3 0 0 84 10 268
2018 Term 51 40 7 3 0 0 0 90 3 24
2018 Governor-in-council appointment 75 10 5 10 0 0 0 85 10 20
2017 Indeterminate (permanent) 47 38 8 4 3 0 0 85 6 286
2017 Term 56 38 3 3 0 0 0 94 3 35
2017 Governor-in-council appointment 69 21 3 7 0 0 0 90 7 29
2014 Indeterminate (permanent) 46 41 6 4 3 0 0 87 7 241
2014 Term 56 27 11 3 0 0 3 86 3 34
2014 Governor-in-council appointment 84 13 3 0 0 0 0 97 0 30
2011 Indeterminate (permanent) 48 40 5 4 3 0 0 87 8 244
2011 Term 73 14 7 0 7 0 0 86 7 15
2011 Casual 67 25 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 69 27 2 2 0 0 0 95 2 25
2008 Indeterminate (permanent) 48 45 4 2 1 0 0 93 3 224
2008 Term 87 13 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 85 15 0 0 0 0 0 100 0 20

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 28 15 10 7 0 0 67 18 270
2018 Term 63 21 5 5 3 3 0 86 9 24
2018 Governor-in-council appointment 50 30 10 5 5 0 0 80 10 20
2017 Indeterminate (permanent) 39 27 19 8 6 0 0 67 14 288
2017 Term 56 32 6 7 0 0 0 87 7 35
2017 Governor-in-council appointment 30 27 17 13 13 0 0 57 27 30
2014 Indeterminate (permanent) 32 36 15 8 9 0 0 68 17 240
2014 Term 47 27 17 6 0 3 0 76 6 34
2014 Governor-in-council appointment 57 29 7 3 3 0 0 87 7 30
2011 Indeterminate (permanent) 40 30 14 7 8 0 0 70 15 244
2011 Term 49 38 6 6 0 0 0 88 6 16
2011 Casual 50 33 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 67 19 7 5 0 2 0 88 5 25

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 38 33 13 8 7 0 0 72 15 268
2018 Term 54 34 5 0 3 3 0 91 4 24
2018 Governor-in-council appointment 53 32 5 5 5 0 0 84 11 19
2017 Indeterminate (permanent) 36 33 16 8 5 1 0 70 14 290
2017 Term 58 29 3 7 3 0 0 87 10 35
2017 Governor-in-council appointment 37 30 10 13 10 0 0 67 23 30
2014 Indeterminate (permanent) 34 39 12 8 6 0 0 73 14 241
2014 Term 41 33 20 5 0 0 0 74 5 34
2014 Governor-in-council appointment 57 29 3 7 3 0 0 87 10 30
2011 Indeterminate (permanent) 41 33 10 8 7 0 0 74 15 244
2011 Term 49 38 6 6 0 0 0 88 6 16
2011 Casual 50 33 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 59 29 9 2 0 0 0 89 2 25
2008 Indeterminate (permanent) 41 33 12 10 4 0 0 74 14 224
2008 Term 60 33 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 65 35 0 0 0 0 0 100 0 20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 25 19 10 9 3 1 60 20 269
2018 Term 46 32 8 0 3 6 5 87 4 24
2018 Governor-in-council appointment 50 10 25 5 5 0 5 63 11 20
2017 Indeterminate (permanent) 34 27 17 11 7 4 0 63 19 288
2017 Term 54 11 8 17 8 3 0 66 26 35
2017 Governor-in-council appointment 40 17 3 10 17 3 10 65 31 30
2014 Indeterminate (permanent) 34 26 13 13 10 3 1 63 23 241
2014 Term 50 27 6 9 6 3 0 79 15 34
2014 Governor-in-council appointment 74 16 3 7 0 0 0 90 7 30
2011 Indeterminate (permanent) 39 22 18 8 8 4 0 64 17 244
2011 Term 63 19 12 0 0 6 0 87 0 16
2011 Casual 42 25 17 8 8 0 0 66 17 12
2011 Governor-in-council appointment 56 20 9 0 2 0 12 87 3 25
2008 Indeterminate (permanent) 37 25 12 12 9 5 0 66 22 224
2008 Term 27 33 7 7 0 13 13 82 9 15
2008 Governor-in-council appointment 50 25 0 0 0 10 15 100 0 20
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 33 12 6 4 1 0 77 10 269
2018 Term 43 25 3 20 6 3 0 69 27 24
2018 Governor-in-council appointment 55 15 5 5 0 15 5 88 6 20
2017 Indeterminate (permanent) 43 30 11 9 5 1 1 74 14 289
2017 Term 55 42 3 0 0 0 0 97 0 35
2017 Governor-in-council appointment 43 30 17 3 7 0 0 73 10 30
2014 Indeterminate (permanent) 42 28 13 7 6 4 1 73 14 241
2014 Term 45 24 11 9 9 3 0 71 18 34
2014 Governor-in-council appointment 56 15 7 7 10 0 7 75 18 30
2011 Indeterminate (permanent) 43 30 13 7 7 1 0 74 13 243
2011 Term 56 19 19 0 6 0 0 75 6 16
2011 Casual 42 33 17 8 0 0 0 75 8 12
2011 Governor-in-council appointment 54 21 5 18 2 0 0 76 20 25
2008 Indeterminate (permanent) 42 27 13 6 9 2 0 71 15 223
2008 Term 57 21 7 7 0 7 0 85 8 14
2008 Governor-in-council appointment 55 25 15 0 0 0 5 84 0 20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 36 12 9 4 1 0 75 13 269
2018 Term 41 33 8 15 3 0 0 74 18 24
2018 Governor-in-council appointment 45 15 15 5 5 10 5 71 12 20
2017 Indeterminate (permanent) 41 32 14 8 5 1 1 74 13 290
2017 Term 53 34 11 0 3 0 0 86 3 35
2017 Governor-in-council appointment 43 30 10 13 3 0 0 73 17 30
2014 Indeterminate (permanent) 39 31 11 10 8 1 0 71 18 241
2014 Term 48 36 5 5 3 3 0 86 8 34
2014 Governor-in-council appointment 52 25 3 13 3 0 3 80 17 30
2011 Indeterminate (permanent) 42 26 12 12 7 1 0 68 20 243
2011 Term 56 26 6 6 6 0 0 81 12 16
2011 Casual 33 33 17 17 0 0 0 66 17 12
2011 Governor-in-council appointment 64 11 10 15 0 0 0 76 15 25
2008 Indeterminate (permanent) 40 35 8 8 9 0 0 75 17 223
2008 Term 64 14 7 14 0 0 0 79 14 14
2008 Governor-in-council appointment 65 25 10 0 0 0 0 90 0 20

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 36 9 5 7 0 0 79 12 270
2018 Term 49 35 0 13 3 0 0 84 16 24
2018 Governor-in-council appointment 40 40 0 5 5 5 5 89 11 20
2017 Indeterminate (permanent) 50 27 10 7 5 0 0 77 12 289
2017 Term 71 29 0 0 0 0 0 100 0 35
2017 Governor-in-council appointment 47 23 10 7 10 0 3 72 17 30
2014 Indeterminate (permanent) 48 28 11 6 7 0 0 76 13 241
2014 Term 59 15 14 3 6 3 0 76 9 34
2014 Governor-in-council appointment 53 10 14 7 10 0 7 67 18 29

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 36 30 16 7 8 3 0 68 16 270
2018 Term 41 43 8 0 8 0 0 84 8 24
2018 Governor-in-council appointment 40 40 5 5 0 10 0 89 6 20
2017 Indeterminate (permanent) 29 35 17 7 9 2 0 66 17 290
2017 Term 48 30 0 14 3 5 0 82 18 35
2017 Governor-in-council appointment 40 30 10 13 7 0 0 70 20 30
2014 Indeterminate (permanent) 27 37 12 10 12 3 0 65 22 241
2014 Term 50 18 20 5 0 6 0 72 6 34
2014 Governor-in-council appointment 44 29 13 7 0 3 3 79 7 30
2011 Indeterminate (permanent) 27 31 16 11 11 4 0 60 23 244
2011 Term 37 32 19 6 6 0 0 68 12 16
2011 Casual 33 25 17 25 0 0 0 58 25 12
2011 Governor-in-council appointment 34 29 27 2 7 0 0 63 9 25

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 31 15 11 11 1 0 63 22 269
2018 Term 43 38 3 11 5 0 0 81 16 24
2018 Governor-in-council appointment 35 50 0 5 5 5 0 89 11 20
2017 Indeterminate (permanent) 28 32 12 15 12 1 0 61 27 290
2017 Term 39 46 9 3 3 0 0 85 5 35
2017 Governor-in-council appointment 30 23 13 23 7 3 0 55 31 30
2014 Indeterminate (permanent) 24 34 16 11 13 1 0 59 25 241
2014 Term 35 32 20 6 3 3 0 70 9 34
2014 Governor-in-council appointment 33 34 16 13 0 0 3 70 14 30
2011 Indeterminate (permanent) 30 34 11 11 13 1 0 65 25 244
2011 Term 37 50 13 0 0 0 0 87 0 16
2011 Casual 42 25 25 0 8 0 0 66 8 12
2011 Governor-in-council appointment 44 24 24 7 0 0 0 69 7 25
2008 Indeterminate (permanent) 29 31 13 14 11 1 0 61 25 224
2008 Term 50 36 0 7 0 7 0 92 8 14
2008 Governor-in-council appointment 40 40 5 10 0 0 5 84 11 20

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 21 34 17 15 10 3 0 57 26 268
2018 Term 34 33 11 11 10 0 0 68 21 24
2018 Governor-in-council appointment 20 45 15 5 5 10 0 72 11 20
2017 Indeterminate (permanent) 21 32 17 15 12 2 0 54 29 290
2017 Term 43 23 13 14 3 5 0 69 18 35
2017 Governor-in-council appointment 20 23 20 27 7 3 0 45 34 30
2014 Indeterminate (permanent) 21 35 18 12 13 3 0 57 25 241
2014 Term 26 39 23 9 0 3 0 67 9 34
2014 Governor-in-council appointment 29 38 16 10 3 0 3 70 14 30
2011 Indeterminate (permanent) 20 38 15 11 11 4 0 62 23 244
2011 Term 24 51 19 0 0 6 0 80 0 16
2011 Casual 25 34 8 33 0 0 0 58 33 12
2011 Governor-in-council appointment 34 37 12 15 2 0 0 71 17 25
2008 Indeterminate (permanent) 19 38 15 13 11 3 0 59 25 224
2008 Term 57 14 0 7 7 14 0 83 17 14
2008 Governor-in-council appointment 10 60 20 10 0 0 0 70 10 20

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 38 17 14 10 1 0 58 25 268
2018 Term 38 30 10 10 13 0 0 68 23 24
2018 Governor-in-council appointment 25 35 15 10 5 10 0 67 17 20
2017 Indeterminate (permanent) 19 34 15 17 13 1 0 54 30 290
2017 Term 28 42 20 6 4 0 0 70 10 35
2017 Governor-in-council appointment 17 34 10 31 7 0 0 52 38 29
2014 Indeterminate (permanent) 18 38 12 15 15 3 0 57 31 240
2014 Term 27 41 15 12 3 3 0 70 15 34
2014 Governor-in-council appointment 29 31 10 23 3 0 3 63 27 30
2011 Indeterminate (permanent) 19 41 13 13 12 2 0 61 26 244
2011 Term 24 57 12 6 0 0 0 81 6 16
2011 Casual 16 34 25 0 17 8 0 55 18 12
2011 Governor-in-council appointment 42 34 2 9 10 2 0 78 20 25
2008 Indeterminate (permanent) 20 40 13 13 14 1 0 60 27 224
2008 Term 67 27 0 0 7 0 0 93 7 15
2008 Governor-in-council appointment 25 40 15 15 0 5 0 68 16 20
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 38 12 11 10 0 0 67 21 269
2018 Term 31 38 5 23 3 0 0 69 26 24
2018 Governor-in-council appointment 40 40 5 10 5 0 0 80 15 20
2017 Indeterminate (permanent) 32 36 8 15 9 0 0 68 24 290
2017 Term 45 43 4 6 3 0 0 87 8 35
2017 Governor-in-council appointment 17 34 24 10 14 0 0 52 24 29
2014 Indeterminate (permanent) 25 38 11 13 13 0 0 64 25 241
2014 Term 38 36 8 9 9 0 0 74 18 34
2014 Governor-in-council appointment 41 32 10 10 3 0 3 75 14 29
2011 Indeterminate (permanent) 27 39 11 13 10 0 0 66 22 244
2011 Term 43 32 13 6 6 0 0 75 12 16
2011 Casual 33 42 8 8 8 0 0 75 17 12
2011 Governor-in-council appointment 27 42 12 15 2 0 2 70 17 25

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 42 9 5 4 0 0 82 9 269
2018 Term 36 38 3 18 0 0 5 78 19 24
2018 Governor-in-council appointment 75 10 10 5 0 0 0 85 5 20
2017 Indeterminate (permanent) 38 43 8 8 3 0 0 81 11 288
2017 Term 53 40 4 3 0 0 0 93 3 35
2017 Governor-in-council appointment 59 31 3 7 0 0 0 90 7 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 15 19 19 18 16 11 2 39 39 271
2018 Term 14 19 8 19 12 24 4 46 43 23
2018 Governor-in-council appointment 5 21 32 11 11 16 5 33 27 19
2017 Indeterminate (permanent) 13 23 18 21 13 10 2 41 38 290
2017 Term 10 18 13 10 16 29 3 42 38 35
2017 Governor-in-council appointment 10 27 13 13 27 10 0 41 44 30
2014 Indeterminate (permanent) 11 24 16 20 14 13 2 41 41 240
2014 Term 21 9 20 27 6 15 3 36 40 34
2014 Governor-in-council appointment 20 10 13 23 21 7 7 34 51 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 38 15 8 4 0 0 72 13 269
2018 Term 38 30 8 18 6 0 0 68 25 24
2018 Governor-in-council appointment 30 40 10 5 5 5 5 78 11 20
2017 Indeterminate (permanent) 39 39 8 10 3 0 1 78 13 290
2017 Term 50 40 2 0 7 0 0 91 7 35
2017 Governor-in-council appointment 27 43 10 7 10 0 3 72 17 30
2014 Indeterminate (permanent) 36 35 11 10 8 0 0 72 18 241
2014 Term 41 32 9 9 6 3 0 75 15 34
2014 Governor-in-council appointment 48 16 7 10 10 0 10 71 22 30
2011 Indeterminate (permanent) 36 34 11 9 8 1 0 71 18 244
2011 Term 62 32 0 0 6 0 0 94 6 16
2011 Casual 25 42 25 8 0 0 0 66 8 12
2011 Governor-in-council appointment 37 24 12 10 17 0 0 61 27 25
2008 Indeterminate (permanent) 36 36 8 8 11 1 0 73 19 223
2008 Term 57 14 14 14 0 0 0 71 14 14
2008 Governor-in-council appointment 40 25 10 10 5 5 5 72 17 20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Indeterminate (permanent) 41 37 5 6 2 5 5 86 9 63
2014 Indeterminate (permanent) 48 38 8 3 2 0 0 86 5 51

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 24 50 10 10 5 0 0 75 15 270
2018 Term 33 38 8 10 6 5 0 74 17 24
2018 Governor-in-council appointment 65 25 0 5 5 0 0 90 10 20
2017 Indeterminate (permanent) 28 42 10 16 4 0 0 70 20 289
2017 Term 42 45 7 6 0 0 0 87 6 35
2017 Governor-in-council appointment 31 48 7 7 3 3 0 82 11 29
2014 Indeterminate (permanent) 26 44 13 9 8 0 0 70 17 240
2014 Term 27 52 3 14 3 0 0 80 18 34
2014 Governor-in-council appointment 29 51 7 13 0 0 0 80 13 30
2011 Indeterminate (permanent) 30 41 11 12 6 0 0 71 18 244
2011 Term 43 32 6 12 0 0 6 80 13 16
2011 Casual 33 42 8 0 17 0 0 75 17 12
2011 Governor-in-council appointment 39 39 10 12 0 0 0 78 12 25
2008 Indeterminate (permanent) 33 43 8 10 6 0 0 77 16 224
2008 Term 60 33 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 35 55 5 5 0 0 0 90 5 20

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 37 12 6 2 0 0 80 8 270
2018 Term 56 44 0 0 0 0 0 100 0 24
2018 Governor-in-council appointment 90 0 5 5 0 0 0 90 5 20
2017 Indeterminate (permanent) 49 35 11 3 2 0 0 85 5 290
2017 Term 58 26 8 6 3 0 0 84 8 35
2017 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 29
2014 Indeterminate (permanent) 43 39 9 4 4 0 0 82 8 241
2014 Term 53 32 9 6 0 0 0 85 6 34
2014 Governor-in-council appointment 88 12 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 49 37 7 4 3 1 0 86 7 244
2011 Term 43 44 0 6 6 0 0 87 13 16
2011 Casual 58 25 8 0 8 0 0 83 8 12
2011 Governor-in-council appointment 83 17 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 46 37 12 4 0 0 0 83 5 224
2008 Term 73 20 7 0 0 0 0 93 0 15
2008 Governor-in-council appointment 95 5 0 0 0 0 0 100 0 20

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 52 35 6 5 2 0 0 86 7 270
2018 Term 49 39 12 0 0 0 0 88 0 24
2018 Governor-in-council appointment 89 11 0 0 0 0 0 100 0 19
2017 Indeterminate (permanent) 59 28 5 7 2 0 0 87 9 290
2017 Term 58 22 5 9 6 0 0 81 14 35
2017 Governor-in-council appointment 93 3 0 3 0 0 0 97 3 29
2014 Indeterminate (permanent) 55 33 7 2 3 0 0 87 6 239
2014 Term 46 31 14 3 6 0 0 77 9 34
2014 Governor-in-council appointment 82 18 0 0 0 0 0 100 0 30
2011 Indeterminate (permanent) 48 40 7 2 2 0 0 89 4 244
2011 Term 56 25 0 13 6 0 0 81 19 16
2011 Casual 58 25 0 8 8 0 0 83 17 12
2011 Governor-in-council appointment 93 7 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 47 43 4 4 1 0 0 91 5 224
2008 Term 60 27 7 0 7 0 0 87 7 15
2008 Governor-in-council appointment 90 10 0 0 0 0 0 100 0 20

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 28 19 14 13 4 0 53 27 270
2018 Term 33 29 12 8 13 5 0 65 22 24
2018 Governor-in-council appointment 40 25 5 5 10 15 0 76 18 20
2017 Indeterminate (permanent) 27 30 17 15 8 3 0 58 24 290
2017 Term 32 34 20 8 0 6 0 70 9 35
2017 Governor-in-council appointment 20 33 10 7 13 7 10 64 24 30
2014 Indeterminate (permanent) 18 36 17 13 12 3 0 55 27 241
2014 Term 27 30 17 18 6 3 0 58 24 34
2014 Governor-in-council appointment 43 25 20 0 7 0 7 72 7 30
2011 Indeterminate (permanent) 30 33 12 12 9 3 0 66 21 244
2011 Term 37 50 0 6 0 0 7 93 7 16
2011 Casual 25 16 34 0 17 0 8 45 18 12
2011 Governor-in-council appointment 21 37 21 18 0 2 0 60 18 25
2008 Indeterminate (permanent) 28 32 11 19 10 1 0 60 29 224
2008 Term 47 40 0 0 7 0 7 93 7 15
2008 Governor-in-council appointment 15 50 25 0 5 0 5 68 5 20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 17 24 16 19 19 3 2 44 39 272
2018 Term 27 21 20 5 16 6 5 54 24 24
2018 Governor-in-council appointment 20 20 10 0 10 10 30 67 17 20
2017 Indeterminate (permanent) 18 27 16 18 19 3 1 46 38 289
2017 Term 25 17 15 21 8 5 8 48 34 35
2017 Governor-in-council appointment 17 10 27 7 13 0 27 36 27 30
2014 Indeterminate (permanent) 14 21 17 22 23 2 1 36 46 241
2014 Term 24 32 12 11 20 0 0 57 32 34
2014 Governor-in-council appointment 27 9 20 3 3 0 37 57 11 29
2011 Indeterminate (permanent) 19 30 13 16 18 2 2 51 35 243
2011 Term 18 38 0 12 6 0 26 75 25 16
2011 Casual 25 17 17 16 17 0 8 45 36 12
2011 Governor-in-council appointment 17 20 30 0 0 0 34 55 0 25
2008 Indeterminate (permanent) 16 32 13 20 18 0 1 48 38 224
2008 Term 60 7 7 7 0 0 20 83 8 15
2008 Governor-in-council appointment 0 20 25 10 5 0 40 33 25 20

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 40 15 12 6 0 0 67 18 268
2018 Term 24 38 29 3 0 0 5 66 3 24
2018 Governor-in-council appointment 20 50 10 15 5 0 0 70 20 20
2017 Indeterminate (permanent) 33 37 12 13 5 0 0 70 18 287
2017 Term 30 43 13 12 0 0 2 74 13 35
2017 Governor-in-council appointment 34 24 10 17 14 0 0 59 31 29
2014 Indeterminate (permanent) 29 39 10 12 10 0 0 69 22 241
2014 Term 38 30 14 9 6 0 3 70 15 34
2014 Governor-in-council appointment 29 44 10 10 3 0 3 76 14 30
2011 Indeterminate (permanent) 42 33 10 8 6 1 0 76 14 244
2011 Term 36 51 7 6 0 0 0 87 6 16
2011 Casual 49 8 8 25 8 0 0 58 34 12
2011 Governor-in-council appointment 31 55 2 11 0 0 0 86 11 25

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 32 18 11 9 0 0 62 20 268
2018 Term 33 36 20 3 8 0 0 69 11 24
2018 Governor-in-council appointment 20 50 10 15 5 0 0 70 20 20
2017 Indeterminate (permanent) 34 36 10 12 7 0 0 70 19 287
2017 Term 35 39 15 11 0 0 0 74 11 35
2017 Governor-in-council appointment 17 28 28 14 10 0 3 46 25 29
2014 Indeterminate (permanent) 35 32 14 11 8 0 0 67 19 241
2014 Term 39 41 5 9 6 0 0 80 15 34
2014 Governor-in-council appointment 26 23 26 15 7 0 3 51 22 30

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 40 13 8 8 0 0 71 16 269
2018 Term 34 49 5 3 3 0 5 88 7 24
2018 Governor-in-council appointment 55 35 5 5 0 0 0 90 5 20
2017 Indeterminate (permanent) 36 36 13 10 4 0 0 73 14 287
2017 Term 40 42 14 4 0 0 0 82 4 35
2017 Governor-in-council appointment 48 31 7 3 10 0 0 79 14 29
2014 Indeterminate (permanent) 36 38 11 9 6 0 0 74 15 240
2014 Term 48 32 15 3 3 0 0 80 6 34
2014 Governor-in-council appointment 33 57 3 7 0 0 0 90 7 30
2011 Indeterminate (permanent) 45 35 8 6 7 0 0 80 13 241
2011 Term 62 25 6 0 0 6 0 94 0 16
2011 Casual 66 17 17 0 0 0 0 83 0 12
2011 Governor-in-council appointment 69 22 7 2 0 0 0 91 2 25

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 35 19 9 8 4 0 62 18 271
2018 Term 30 34 8 20 0 3 5 70 21 24
2018 Governor-in-council appointment 25 40 15 0 10 10 0 72 11 20
2017 Indeterminate (permanent) 26 34 20 8 7 5 0 63 16 290
2017 Term 25 41 10 0 11 13 0 76 12 34
2017 Governor-in-council appointment 20 23 23 13 17 0 3 45 31 30

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 34 9 7 4 0 0 79 11 269
2018 Term 42 47 5 0 6 0 0 89 6 24
2018 Governor-in-council appointment 35 40 20 0 5 0 0 75 5 20
2017 Indeterminate (permanent) 45 35 10 6 4 0 0 80 10 289
2017 Term 61 20 15 0 4 0 0 81 4 35
2017 Governor-in-council appointment 28 28 17 21 7 0 0 55 28 29
2014 Indeterminate (permanent) 38 37 13 6 7 0 0 75 12 241
2014 Term 56 32 6 3 0 3 0 91 3 34
2014 Governor-in-council appointment 36 41 16 0 7 0 0 77 7 30
2011 Indeterminate (permanent) 44 31 9 9 7 0 0 75 16 243
2011 Term 52 27 0 6 7 0 7 86 14 15
2011 Casual 66 8 17 8 0 0 0 75 8 12
2011 Governor-in-council appointment 54 27 19 0 0 0 0 81 0 25

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 27 26 8 4 0 0 62 12 270
2018 Term 48 42 8 0 3 0 0 89 3 24
2018 Governor-in-council appointment 10 20 35 20 15 0 0 30 35 20
2017 Indeterminate (permanent) 36 35 19 5 4 0 1 73 9 289
2017 Term 44 39 5 11 0 0 0 84 11 35
2017 Governor-in-council appointment 20 33 23 13 10 0 0 53 23 30
2014 Indeterminate (permanent) 42 28 16 10 3 0 0 71 13 241
2014 Term 65 26 6 0 3 0 0 91 3 34
2014 Governor-in-council appointment 26 28 36 7 3 0 0 54 10 30
2011 Indeterminate (permanent) 34 33 14 10 9 0 0 67 18 243
2011 Term 81 19 0 0 0 0 0 100 0 16
2011 Casual 59 33 8 0 0 0 0 92 0 12
2011 Governor-in-council appointment 39 32 19 10 0 0 0 71 10 25
2008 Indeterminate (permanent) 32 34 17 9 8 0 0 66 17 224
2008 Term 40 40 13 7 0 0 0 80 7 15
2008 Governor-in-council appointment 20 45 25 0 10 0 0 65 10 20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Indeterminate (permanent) 26 33 41 272
2018 Term 20 34 47 24
2018 Governor-in-council appointment 15 70 15 20
2017 Indeterminate (permanent) 23 38 40 288
2017 Term 26 31 43 35
2017 Governor-in-council appointment 40 43 17 30
2014 Indeterminate (permanent) 26 36 38 241
2014 Term 37 36 27 34
2014 Governor-in-council appointment 3 72 25 30
2011 Indeterminate (permanent) 33 36 31 244
2011 Term 25 37 38 16
2011 Casual 58 25 17 12
2011 Governor-in-council appointment 14 84 2 25

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Indeterminate (permanent) 21 9 52 5 1 12 72
2017 Indeterminate (permanent) 24 19 50 5 0 1 67
2017 Governor-in-council appointment 50 0 8 17 0 25 12
2014 Indeterminate (permanent) 18 22 51 3 9999 6 64
2014 Term 7 7 38 15 9999 33 13
2011 Indeterminate (permanent) 24 24 36 5 9999 11 78
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 60 31 7 2 0 0 0 91 2 268
2018 Term 48 44 8 0 0 0 0 92 0 23
2018 Governor-in-council appointment 75 25 0 0 0 0 0 100 0 20
2017 Indeterminate (permanent) 58 31 7 2 3 0 0 89 4 290
2017 Term 62 32 3 0 3 0 0 94 3 35
2017 Governor-in-council appointment 76 21 3 0 0 0 0 97 0 29
2014 Indeterminate (permanent) 52 36 7 2 2 0 0 89 4 241
2014 Term 67 18 12 0 3 0 0 85 3 34
2014 Governor-in-council appointment 75 18 3 0 3 0 0 93 3 30
2011 Indeterminate (permanent) 57 34 7 1 1 0 0 91 2 244
2011 Term 49 44 6 0 0 0 0 94 0 16
2011 Casual 58 34 0 0 8 0 0 92 8 12
2011 Governor-in-council appointment 76 24 0 0 0 0 0 100 0 25
2008 Indeterminate (permanent) 62 32 4 2 0 0 0 94 2 224
2008 Term 93 7 0 0 0 0 0 100 0 15
2008 Governor-in-council appointment 100 0 0 0 0 0 0 100 0 20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 31 45 15 6 3 0 0 76 9 271
2018 Term 49 33 13 5 0 0 0 82 5 24
2018 Governor-in-council appointment 35 45 10 10 0 0 0 80 10 20
2017 Indeterminate (permanent) 38 37 17 5 3 0 0 74 9 290
2017 Term 39 54 3 0 4 0 0 93 4 35
2017 Governor-in-council appointment 30 47 13 3 7 0 0 77 10 30
2014 Indeterminate (permanent) 37 40 11 5 6 1 0 78 11 241
2014 Term 29 50 15 0 3 3 0 81 3 34
2014 Governor-in-council appointment 29 46 18 0 7 0 0 75 7 30
2011 Indeterminate (permanent) 35 42 11 7 5 0 0 77 12 243
2011 Term 49 45 6 0 0 0 0 94 0 16
2011 Casual 16 42 25 8 8 0 0 58 17 12
2011 Governor-in-council appointment 37 44 10 10 0 0 0 80 10 25

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 21 36 21 8 2 0 30 33 270
2018 Term 3 8 26 29 18 5 10 56 13 24
2018 Governor-in-council appointment 0 20 20 35 20 0 5 58 21 20
2017 Indeterminate (permanent) 8 26 33 20 10 1 2 31 35 290
2017 Term 3 14 42 23 5 0 13 32 20 35
2017 Governor-in-council appointment 3 10 30 40 17 0 0 57 13 30
2014 Indeterminate (permanent) 10 20 32 25 12 0 1 37 31 241
2014 Term 12 6 29 24 26 0 3 52 18 34
2014 Governor-in-council appointment 3 13 34 23 23 0 3 47 17 30
2011 Indeterminate (permanent) 11 23 29 25 11 0 2 36 34 242
2011 Term 0 12 51 25 6 0 6 33 13 16
2011 Casual 0 0 16 17 67 0 0 84 0 12
2011 Governor-in-council appointment 2 2 29 44 20 0 2 66 5 25
2008 Indeterminate (permanent) 6 21 33 27 11 0 1 38 28 224
2008 Term 0 27 7 40 20 7 0 64 29 15
2008 Governor-in-council appointment 0 15 30 25 25 0 5 53 16 20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 23 25 22 10 2 0 32 42 271
2018 Term 3 15 22 16 28 11 5 53 21 24
2018 Governor-in-council appointment 5 25 25 25 15 0 5 42 32 20
2017 Indeterminate (permanent) 9 21 29 23 14 0 3 39 31 288
2017 Term 11 20 31 6 17 3 12 27 36 34
2017 Governor-in-council appointment 10 23 17 27 23 0 0 50 33 30
2014 Indeterminate (permanent) 12 12 30 30 14 1 0 45 25 241
2014 Term 3 11 25 18 31 7 6 56 16 33
2014 Governor-in-council appointment 0 20 34 20 20 0 7 42 21 30
2011 Indeterminate (permanent) 13 16 28 22 18 1 2 41 30 242
2011 Term 0 19 12 12 31 0 25 58 25 16
2011 Casual 0 8 16 8 67 0 0 75 8 12
2011 Governor-in-council appointment 0 7 19 22 45 0 7 72 7 25
2008 Indeterminate (permanent) 10 15 25 27 21 0 2 49 25 222
2008 Term 7 13 7 13 47 13 0 69 23 15
2008 Governor-in-council appointment 5 20 25 25 20 0 5 47 26 20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 9 18 25 25 15 3 4 43 29 271
2018 Term 3 19 13 20 23 10 12 55 29 24
2018 Governor-in-council appointment 0 15 15 25 25 0 20 63 19 20
2017 Indeterminate (permanent) 7 12 29 26 17 2 6 48 21 290
2017 Term 2 8 24 31 14 8 14 57 13 35
2017 Governor-in-council appointment 7 7 20 23 27 0 17 60 16 30
2014 Indeterminate (permanent) 8 13 28 27 17 3 3 48 23 240
2014 Term 3 9 15 24 32 0 17 68 14 34
2014 Governor-in-council appointment 3 21 20 3 33 3 16 45 31 30
2011 Indeterminate (permanent) 7 11 26 30 20 1 5 54 18 242
2011 Term 6 13 32 13 25 0 12 42 22 16
2011 Casual 0 8 8 25 58 0 0 84 8 12
2011 Governor-in-council appointment 0 0 9 27 45 0 19 89 0 25
2008 Indeterminate (permanent) 4 7 26 39 19 1 3 61 12 222
2008 Term 0 0 20 13 40 7 20 73 0 15
2008 Governor-in-council appointment 0 10 20 25 30 5 10 65 12 20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 3 13 30 35 15 2 1 52 17 270
2018 Term 3 3 26 31 26 5 5 64 7 23
2018 Governor-in-council appointment 11 26 26 21 16 0 0 37 37 19
2017 Indeterminate (permanent) 5 11 34 29 18 0 3 49 16 289
2017 Term 4 5 26 25 31 3 6 61 10 35
2017 Governor-in-council appointment 17 7 33 20 13 0 10 37 26 30
2014 Indeterminate (permanent) 4 10 29 35 20 1 0 56 14 240
2014 Term 0 5 12 30 41 3 9 80 6 34
2014 Governor-in-council appointment 3 16 26 28 23 0 3 53 20 30
2011 Indeterminate (permanent) 5 11 29 30 20 1 4 52 17 242
2011 Term 0 6 13 44 31 0 6 79 7 16
2011 Casual 0 0 8 25 67 0 0 92 0 12
2011 Governor-in-council appointment 2 5 30 34 24 0 5 62 7 25
2008 Indeterminate (permanent) 5 10 30 33 20 0 2 54 16 221
2008 Term 0 0 33 7 53 0 7 64 0 15
2008 Governor-in-council appointment 0 10 50 15 10 5 10 29 12 20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 19 22 32 12 12 1 1 25 43 271
2018 Term 8 5 35 13 27 3 10 46 15 24
2018 Governor-in-council appointment 25 35 15 10 10 5 0 21 63 20
2017 Indeterminate (permanent) 17 21 27 20 12 0 2 34 39 288
2017 Term 16 10 10 27 23 2 11 58 30 35
2017 Governor-in-council appointment 23 37 17 7 17 0 0 23 60 30
2014 Indeterminate (permanent) 16 25 31 15 10 0 1 25 43 241
2014 Term 6 6 20 17 33 6 12 62 14 34
2014 Governor-in-council appointment 7 20 41 3 29 0 0 33 26 30
2011 Indeterminate (permanent) 16 17 31 19 14 1 2 34 34 243
2011 Term 6 6 19 25 18 0 25 57 17 16
2011 Casual 16 0 0 34 50 0 0 84 16 12
2011 Governor-in-council appointment 0 21 32 20 24 0 2 45 22 25
2008 Indeterminate (permanent) 12 20 28 21 15 0 3 37 34 222
2008 Term 0 13 13 13 40 20 0 67 17 15
2008 Governor-in-council appointment 5 20 30 25 15 0 5 42 26 20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 24 27 21 7 2 0 29 43 271
2018 Term 18 8 22 8 17 19 8 35 35 24
2018 Governor-in-council appointment 11 32 37 5 5 5 5 12 47 19
2017 Indeterminate (permanent) 12 22 27 23 11 2 4 36 35 290
2017 Term 14 22 26 11 9 16 3 24 43 35
2017 Governor-in-council appointment 10 17 33 23 10 0 7 36 29 30
2014 Indeterminate (permanent) 13 21 28 23 13 0 2 37 35 241
2014 Term 11 18 14 24 18 9 6 49 34 34
2014 Governor-in-council appointment 7 26 38 13 13 0 3 27 34 30
2011 Indeterminate (permanent) 13 21 29 22 11 1 3 35 35 243
2011 Term 0 13 26 18 18 6 18 49 17 16
2011 Casual 0 33 8 8 50 0 0 58 33 12
2011 Governor-in-council appointment 0 15 47 20 15 0 5 36 15 25
2008 Indeterminate (permanent) 15 21 30 20 11 0 2 32 37 222
2008 Term 7 13 33 13 7 13 13 27 27 15
2008 Governor-in-council appointment 10 30 40 20 0 0 0 20 40 20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 11 17 31 26 10 3 2 38 29 271
2018 Term 3 22 25 14 23 8 5 43 28 24
2018 Governor-in-council appointment 5 15 40 20 10 0 10 33 22 20
2017 Indeterminate (permanent) 10 16 31 24 14 1 3 40 27 289
2017 Term 10 13 15 21 23 10 8 54 28 35
2017 Governor-in-council appointment 27 13 17 10 17 0 17 32 48 30
2014 Indeterminate (permanent) 10 19 33 24 12 0 1 36 30 239
2014 Term 6 11 23 18 33 3 6 56 19 34
2014 Governor-in-council appointment 3 18 20 20 26 0 13 53 25 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 43 30 9 10 8 1 0 73 18 270
2018 Term 52 19 7 16 7 0 0 71 22 23
2018 Governor-in-council appointment 50 20 15 10 5 0 0 70 15 20
2017 Indeterminate (permanent) 41 29 11 11 8 0 0 70 19 289
2017 Term 45 26 2 14 12 0 0 71 26 35
2017 Governor-in-council appointment 33 23 7 23 10 3 0 59 34 30
2014 Indeterminate (permanent) 43 27 9 7 14 0 0 70 22 240
2014 Term 47 21 9 12 12 0 0 68 23 34
2014 Governor-in-council appointment 52 23 12 10 3 0 0 75 13 30

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 44 37 6 7 5 0 0 81 13 270
2018 Term 52 26 5 14 3 0 0 78 17 23
2018 Governor-in-council appointment 55 40 5 0 0 0 0 95 0 20
2017 Indeterminate (permanent) 38 40 7 11 5 0 0 77 16 289
2017 Term 55 23 5 7 10 0 0 78 18 35
2017 Governor-in-council appointment 38 48 7 3 3 0 0 86 7 29
2014 Indeterminate (permanent) 38 42 9 8 4 0 0 80 11 239
2014 Term 44 27 20 6 3 0 0 71 9 34
2014 Governor-in-council appointment 54 33 7 3 3 0 0 87 7 30

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 37 38 13 7 4 1 0 75 12 271
2018 Term 26 43 14 14 3 0 0 69 17 23
2018 Governor-in-council appointment 55 30 10 0 5 0 0 85 5 20

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 40 33 13 6 4 3 1 76 10 270
2018 Term 38 27 11 15 8 0 0 65 23 24
2018 Governor-in-council appointment 55 30 5 5 0 5 0 89 5 20
2017 Indeterminate (permanent) 46 30 13 4 5 2 0 79 9 289
2017 Term 56 31 5 0 3 5 0 92 3 35
2017 Governor-in-council appointment 43 30 13 3 10 0 0 73 13 30
2014 Indeterminate (permanent) 41 30 13 7 3 5 1 76 10 241
2014 Term 65 24 6 3 3 0 0 88 6 33
2014 Governor-in-council appointment 64 13 16 0 3 3 0 80 3 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 36 12 8 4 1 0 76 12 268
2018 Term 41 39 11 5 3 0 0 80 8 24
2018 Governor-in-council appointment 35 40 15 5 0 5 0 79 5 20
2017 Indeterminate (permanent) 41 36 15 5 3 0 0 77 8 289
2017 Term 59 19 9 7 3 2 0 80 10 35
2017 Governor-in-council appointment 37 33 13 7 10 0 0 70 17 30
2014 Indeterminate (permanent) 40 36 13 7 4 1 0 77 11 241
2014 Term 63 20 15 3 0 0 0 83 3 34
2014 Governor-in-council appointment 71 13 7 7 3 0 0 84 10 30
2011 Indeterminate (permanent) 38 39 8 9 4 2 0 78 14 244
2011 Term 52 40 7 0 0 0 0 93 0 15
2011 Casual 25 50 8 17 0 0 0 75 17 12
2011 Governor-in-council appointment 64 31 2 2 0 0 0 95 2 25

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 47 35 8 6 4 0 0 82 10 270
2018 Term 59 29 0 8 0 3 0 91 9 24
2018 Governor-in-council appointment 55 40 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 46 34 9 8 3 0 0 80 11 289
2017 Term 73 24 0 3 0 0 0 97 3 35
2017 Governor-in-council appointment 50 27 10 3 10 0 0 77 13 30
2014 Indeterminate (permanent) 51 32 7 5 5 0 0 82 10 241
2014 Term 62 29 6 3 0 0 0 91 3 34
2014 Governor-in-council appointment 74 20 0 3 3 0 0 93 7 30
2011 Indeterminate (permanent) 51 29 8 6 7 0 0 79 13 244
2011 Term 59 34 6 0 0 0 0 94 0 15
2011 Casual 42 50 8 0 0 0 0 92 0 12
2011 Governor-in-council appointment 79 18 0 2 0 0 0 98 2 25
2008 Indeterminate (permanent) 42 34 9 9 5 0 0 77 14 224
2008 Term 87 7 0 0 7 0 0 93 7 15
2008 Governor-in-council appointment 55 45 0 0 0 0 0 100 0 20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 30 18 9 11 5 2 59 22 271
2018 Term 20 36 9 11 7 9 9 68 21 23
2018 Governor-in-council appointment 35 15 20 5 10 15 0 59 18 20
2017 Indeterminate (permanent) 24 28 13 18 11 3 2 55 31 289
2017 Term 24 26 8 15 8 11 7 62 28 35
2017 Governor-in-council appointment 17 20 20 20 20 3 0 38 41 30
2014 Indeterminate (permanent) 26 30 14 12 13 3 2 59 26 241
2014 Term 29 36 12 14 6 3 0 66 21 34
2014 Governor-in-council appointment 39 33 15 0 10 0 3 75 10 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 35 35 11 9 6 1 1 72 16 268
2018 Term 28 48 3 15 6 0 0 75 21 24
2018 Governor-in-council appointment 65 30 0 5 0 0 0 95 5 20
2017 Indeterminate (permanent) 40 33 10 10 4 2 0 75 14 290
2017 Term 51 33 0 6 3 8 0 91 9 35
2017 Governor-in-council appointment 57 13 10 7 13 0 0 70 20 30
2014 Indeterminate (permanent) 38 37 10 7 4 4 0 78 12 241
2014 Term 54 26 6 0 9 3 3 84 10 34
2014 Governor-in-council appointment 71 20 0 0 10 0 0 90 10 30
2011 Indeterminate (permanent) 34 31 13 10 8 3 0 68 19 242
2011 Term 62 32 0 0 0 6 0 100 0 16
2011 Casual 33 33 25 0 8 0 0 66 8 12
2011 Governor-in-council appointment 59 15 8 17 2 0 0 73 19 25
2008 Indeterminate (permanent) 40 27 12 11 7 4 0 69 19 224
2008 Term 71 21 0 7 0 0 0 93 7 14
2008 Governor-in-council appointment 35 50 5 5 0 0 5 89 5 20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 33 19 10 6 0 1 65 16 269
2018 Term 36 38 23 0 3 0 0 74 3 24
2018 Governor-in-council appointment 50 35 5 10 0 0 0 85 10 20

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 23 16 15 12 9 3 52 30 271
2018 Term 13 17 25 5 13 20 8 41 25 24
2018 Governor-in-council appointment 35 35 10 0 0 15 5 88 0 20
2017 Indeterminate (permanent) 21 25 17 16 15 6 1 49 33 289
2017 Term 29 16 19 11 3 16 6 58 18 35
2017 Governor-in-council appointment 20 10 13 13 23 10 10 38 46 30
2014 Indeterminate (permanent) 16 25 15 15 19 8 2 45 38 241
2014 Term 23 9 27 8 15 12 5 40 28 34
2014 Governor-in-council appointment 29 34 10 7 7 0 13 74 15 30
2011 Indeterminate (permanent) 17 25 17 16 16 4 4 46 36 242
2011 Term 31 25 25 0 6 6 6 64 7 16
2011 Casual 42 0 17 25 8 0 8 45 36 12
2011 Governor-in-council appointment 37 18 11 10 2 0 22 70 16 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 17 83 269
2018 Governor-in-council appointment 0 100 20

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 19 27 8 8 20 4 44 21 267
2018 Term 13 13 13 10 8 31 12 46 31 24
2018 Governor-in-council appointment 20 30 20 10 0 15 5 63 13 20
2017 Indeterminate (permanent) 21 18 19 8 11 20 3 50 25 290
2017 Term 20 10 18 0 11 35 5 50 19 35
2017 Governor-in-council appointment 27 13 17 23 7 7 7 46 35 30
2014 Indeterminate (permanent) 14 21 19 9 12 19 4 47 28 241
2014 Term 29 9 18 3 3 23 15 61 10 34
2014 Governor-in-council appointment 38 20 23 7 3 7 3 64 11 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 30 33 20 7 7 4 0 65 15 268
2018 Term 35 14 10 5 11 22 3 65 22 24
2018 Governor-in-council appointment 35 25 15 5 0 15 5 75 6 20
2017 Indeterminate (permanent) 31 28 19 9 8 4 1 62 17 288
2017 Term 43 24 11 3 8 12 0 75 13 35
2017 Governor-in-council appointment 30 33 10 13 7 0 7 68 21 30
2014 Indeterminate (permanent) 27 25 21 7 10 10 0 57 19 241
2014 Term 41 23 20 6 6 3 0 67 12 34
2014 Governor-in-council appointment 43 26 10 10 3 3 5 75 14 30
2011 Indeterminate (permanent) 36 33 13 8 6 4 0 72 15 244
2011 Term 49 32 6 6 0 6 0 86 7 16
2011 Casual 42 33 17 0 0 8 0 82 0 12
2011 Governor-in-council appointment 66 21 10 0 0 2 0 90 0 25

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 9 91 268

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 50 21

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 64 21

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 21

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 21

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 24 22

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 32 22

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 22

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 30 22

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 22

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 22

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 22

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 22

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 26 22

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 21 22

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 28 22

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 40 19

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 70 19

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 0 19

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 18 15 29 4 4 22 7 46 12 271
2018 Term 18 8 26 5 0 35 8 46 9 24
2018 Governor-in-council appointment 25 15 20 5 0 30 5 62 8 20
2017 Indeterminate (permanent) 24 16 21 4 5 25 6 58 13 290
2017 Term 20 13 8 3 11 42 3 60 25 35
2017 Governor-in-council appointment 20 17 23 0 10 20 10 52 14 30
2014 Indeterminate (permanent) 17 16 24 4 4 28 6 51 13 241
2014 Term 15 18 23 0 0 29 14 59 0 34
2014 Governor-in-council appointment 29 13 20 8 3 10 16 58 16 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 34 28 23 4 5 5 1 66 10 271
2018 Term 31 14 13 10 3 25 3 63 19 24
2018 Governor-in-council appointment 40 30 10 5 0 15 0 82 6 20
2017 Indeterminate (permanent) 39 29 18 3 5 7 0 73 8 290
2017 Term 45 25 5 3 11 10 0 78 16 35
2017 Governor-in-council appointment 40 17 17 3 7 10 7 68 12 30
2014 Indeterminate (permanent) 28 27 21 6 3 13 1 65 11 240
2014 Term 48 15 25 0 0 9 3 71 0 34
2014 Governor-in-council appointment 37 24 14 5 3 7 10 73 10 29
2011 Indeterminate (permanent) 42 30 14 5 2 7 0 77 8 243
2011 Term 49 44 7 0 0 0 0 93 0 16
2011 Casual 42 34 16 0 0 8 0 82 0 12
2011 Governor-in-council appointment 69 27 5 0 0 0 0 95 0 25
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 33 9 3 4 0 0 83 8 270
2018 Term 49 35 0 10 6 0 0 84 16 24
2018 Governor-in-council appointment 56 11 17 6 0 6 6 75 6 18
2017 Indeterminate (permanent) 54 28 7 3 5 1 0 84 9 290
2017 Term 74 17 10 0 0 0 0 90 0 35
2017 Governor-in-council appointment 50 17 10 7 10 0 7 71 18 30

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 37 10 5 1 1 0 83 6 266
2018 Term 38 42 3 8 8 0 0 80 16 24
2018 Governor-in-council appointment 40 30 10 15 0 5 0 74 16 20
2017 Indeterminate (permanent) 40 40 10 7 3 0 0 80 10 290
2017 Term 38 42 10 10 0 0 0 80 10 35
2017 Governor-in-council appointment 20 53 23 0 3 0 0 73 3 30

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 27 32 16 14 11 1 0 59 25 265
2018 Term 38 32 8 10 11 0 0 70 21 24
2018 Governor-in-council appointment 25 30 25 5 15 0 0 55 20 20
2017 Indeterminate (permanent) 22 36 17 13 10 1 0 59 24 289
2017 Term 16 48 14 14 0 5 3 70 15 35
2017 Governor-in-council appointment 10 33 17 17 17 3 3 46 36 30

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 25 20 16 15 0 1 49 31 270
2018 Term 8 20 17 31 25 0 0 28 56 24
2018 Governor-in-council appointment 45 20 20 5 5 0 5 68 11 20
2017 Indeterminate (permanent) 24 26 21 12 13 0 4 52 26 290
2017 Term 24 21 13 25 16 0 0 46 41 35
2017 Governor-in-council appointment 63 13 7 3 7 3 3 82 11 30

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 12 26 25 20 17 1 0 37 38 270
2018 Term 28 34 26 8 3 0 0 63 11 24
2018 Governor-in-council appointment 0 10 30 25 30 0 5 11 58 20
2017 Indeterminate (permanent) 14 28 28 15 14 0 1 42 30 289
2017 Term 21 34 15 14 13 0 3 57 28 35
2017 Governor-in-council appointment 10 13 17 20 40 0 0 23 60 30

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 23 30 26 12 7 1 1 55 19 268
2018 Term 35 44 13 5 3 0 0 79 8 24
2018 Governor-in-council appointment 10 20 20 30 15 0 5 32 47 20
2017 Indeterminate (permanent) 24 34 24 9 4 1 3 61 14 289
2017 Term 41 32 11 2 8 0 5 77 11 35
2017 Governor-in-council appointment 14 21 14 28 21 0 3 36 50 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 15 24 23 15 21 1 0 40 36 267
2018 Term 37 15 23 18 6 0 0 52 25 24
2018 Governor-in-council appointment 15 10 10 20 45 0 0 25 65 20
2017 Indeterminate (permanent) 17 25 23 18 15 0 1 43 34 288
2017 Term 24 26 16 12 16 0 5 53 30 35
2017 Governor-in-council appointment 13 10 13 10 50 0 3 24 62 30

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 21 13 6 3 2 8 75 11 269
2018 Term 61 17 15 3 3 0 0 79 6 24
2018 Governor-in-council appointment 5 10 35 20 25 0 5 16 47 20
2017 Indeterminate (permanent) 45 18 15 5 3 1 14 73 9 289
2017 Term 63 8 12 0 8 0 8 78 9 35
2017 Governor-in-council appointment 10 17 27 13 23 0 10 30 41 30

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 29 25 24 14 7 1 0 54 21 270
2018 Term 43 24 24 9 0 0 0 67 9 23
2018 Governor-in-council appointment 15 25 25 10 25 0 0 40 35 20
2017 Indeterminate (permanent) 27 32 22 10 6 0 1 61 16 290
2017 Term 63 8 20 7 3 0 0 71 9 35
2017 Governor-in-council appointment 13 20 33 17 10 0 7 36 29 30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 26 32 20 12 8 2 0 60 20 269
2018 Term 38 32 8 11 5 0 5 74 17 24
2018 Governor-in-council appointment 40 35 10 0 10 0 5 79 11 20
2017 Indeterminate (permanent) 31 33 19 10 4 2 1 66 14 290
2017 Term 34 37 15 6 3 0 6 75 9 34
2017 Governor-in-council appointment 30 17 20 7 17 0 10 52 26 30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 22 34 23 12 8 1 0 57 19 268
2018 Term 41 31 0 20 3 5 0 76 24 24
2018 Governor-in-council appointment 55 20 15 0 5 0 5 79 5 20
2017 Indeterminate (permanent) 24 36 19 12 6 2 1 62 19 290
2017 Term 22 45 25 5 2 0 0 68 8 35
2017 Governor-in-council appointment 33 20 20 7 10 0 10 59 19 30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 33 32 24 4 5 1 1 66 9 267
2018 Term 27 51 15 3 0 0 5 81 3 24
2018 Governor-in-council appointment 75 0 0 15 0 0 10 83 17 20
2017 Indeterminate (permanent) 34 37 12 9 5 0 1 73 14 288
2017 Term 45 20 20 8 0 0 7 70 9 35
2017 Governor-in-council appointment 41 24 14 7 3 0 10 73 12 29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 25 35 23 9 7 0 1 61 16 269
2018 Term 33 44 20 3 0 0 0 77 3 24
2018 Governor-in-council appointment 25 25 20 10 10 0 10 56 22 20
2017 Indeterminate (permanent) 29 30 22 11 5 2 1 61 17 290
2017 Term 45 32 6 11 0 0 7 83 11 35
2017 Governor-in-council appointment 27 33 10 10 13 0 7 64 25 30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 26 12 5 5 0 2 78 10 268
2018 Term 75 9 17 0 0 0 0 83 0 23
2018 Governor-in-council appointment 70 20 0 0 0 0 10 100 0 20
2017 Indeterminate (permanent) 49 24 14 7 4 0 2 75 11 288
2017 Term 57 20 15 0 3 0 5 81 3 35
2017 Governor-in-council appointment 57 17 17 3 0 0 7 79 4 30

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 69 17 5 1 2 1 5 91 3 269
2018 Term 63 19 5 0 0 0 13 94 0 24
2018 Governor-in-council appointment 90 0 0 0 0 0 10 100 0 20

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 65 12 8 4 7 1 3 81 11 269
2018 Term 63 11 10 0 6 5 5 82 7 24
2018 Governor-in-council appointment 90 5 0 0 0 0 5 100 0 20
2017 Indeterminate (permanent) 67 12 10 4 3 2 2 82 8 289
2017 Term 78 7 0 3 4 0 8 92 8 35
2017 Governor-in-council appointment 87 0 3 3 3 0 3 90 7 30

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 46 30 11 6 5 0 1 78 11 268
2018 Term 56 21 8 5 0 0 10 86 6 24
2018 Governor-in-council appointment 60 35 0 0 0 0 5 100 0 20
2017 Indeterminate (permanent) 47 31 12 6 2 1 1 80 8 289
2017 Term 36 30 14 7 4 0 8 72 12 35
2017 Governor-in-council appointment 67 17 7 0 7 0 3 86 7 30

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 53 21 10 7 8 0 1 75 15 267
2018 Term 54 18 14 0 4 0 10 81 4 23
2018 Governor-in-council appointment 75 10 5 0 0 0 10 94 0 20
2017 Indeterminate (permanent) 57 22 8 8 3 1 1 81 11 289
2017 Term 72 5 14 0 0 0 8 85 0 34
2017 Governor-in-council appointment 59 14 7 10 3 0 7 78 15 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 50 9 6 2 1 0 30 86 5 266
2018 Term 51 8 0 0 0 0 42 100 0 24
2018 Governor-in-council appointment 60 5 0 0 0 0 35 100 0 20
2017 Indeterminate (permanent) 52 11 3 1 0 1 32 94 2 287
2017 Term 66 0 2 0 0 0 32 96 0 35
2017 Governor-in-council appointment 55 10 0 3 3 0 28 90 10 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 59 23 7 2 2 1 5 88 5 269
2018 Term 67 18 0 0 0 0 15 100 0 24
2018 Governor-in-council appointment 70 25 0 0 0 0 5 100 0 20
2017 Indeterminate (permanent) 67 19 7 1 1 0 5 91 2 288
2017 Term 63 16 9 2 0 0 10 88 3 35
2017 Governor-in-council appointment 67 20 0 0 0 0 13 100 0 30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 74 13 3 4 2 0 5 91 6 269
2018 Term 14 8 24 10 38 0 5 24 51 24
2018 Governor-in-council appointment 60 5 0 10 15 0 10 72 28 20
2017 Indeterminate (permanent) 71 18 4 2 0 0 5 93 3 288
2017 Term 20 11 20 20 26 0 3 31 48 35
2017 Governor-in-council appointment 47 3 13 10 20 0 7 54 32 30

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 41 38 14 3 2 1 1 81 5 269
2018 Term 44 23 28 0 0 0 5 71 0 23
2018 Governor-in-council appointment 75 5 10 0 0 0 10 89 0 20
2017 Indeterminate (permanent) 52 30 11 3 1 0 2 85 4 288
2017 Term 50 31 13 0 0 0 6 86 0 35
2017 Governor-in-council appointment 77 7 3 0 0 0 13 96 0 30

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 14 28 35 14 9 1 0 42 23 270
2018 Term 11 37 40 3 3 0 5 51 7 24
2018 Governor-in-council appointment 5 30 40 15 5 0 5 37 21 20
2017 Indeterminate (permanent) 11 30 42 11 5 1 1 41 16 290
2017 Term 14 36 35 15 0 0 0 50 15 35
2017 Governor-in-council appointment 7 20 33 27 13 0 0 27 40 30

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 10 30 36 18 6 0 0 24 40 265
2018 Term 3 15 33 28 17 0 5 46 19 24
2018 Governor-in-council appointment 10 30 50 5 5 0 0 10 40 20
2017 Indeterminate (permanent) 12 18 40 20 8 0 1 29 30 289
2017 Term 2 18 39 32 8 0 0 40 21 35
2017 Governor-in-council appointment 10 43 33 13 0 0 0 13 53 30
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 32 27 22 7 10 0 1 33 67 270
2018 Term 15 20 10 24 28 0 3 16 84 24
2018 Governor-in-council appointment 50 40 5 5 0 0 0 50 50 20
2017 Indeterminate (permanent) 36 23 19 10 10 2 1 37 63 289
2017 Term 15 26 23 17 19 0 0 15 85 35
2017 Governor-in-council appointment 40 27 17 3 7 3 3 43 57 30

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 21 183
2018 Term 58 19
2018 Governor-in-council appointment 40 10
2017 Indeterminate (permanent) 19 175
2017 Term 43 30
2017 Governor-in-council appointment 31 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 35 183
2018 Term 29 19
2018 Governor-in-council appointment 0 10
2017 Indeterminate (permanent) 30 175
2017 Term 33 30
2017 Governor-in-council appointment 31 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 23 183
2018 Term 62 19
2018 Governor-in-council appointment 10 10
2017 Indeterminate (permanent) 21 175
2017 Term 33 30
2017 Governor-in-council appointment 6 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 44 183
2018 Term 20 19
2018 Governor-in-council appointment 0 10
2017 Indeterminate (permanent) 52 175
2017 Term 24 30
2017 Governor-in-council appointment 13 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 8 183
2018 Term 6 19
2018 Governor-in-council appointment 0 10
2017 Indeterminate (permanent) 7 175
2017 Term 3 30
2017 Governor-in-council appointment 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 31 183
2018 Term 43 19
2018 Governor-in-council appointment 40 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Indeterminate (permanent) 35 183
2018 Term 30 19
2018 Governor-in-council appointment 40 10
2017 Indeterminate (permanent) 37 175
2017 Term 47 30
2017 Governor-in-council appointment 44 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Indeterminate (permanent) 7 44 20 12 2 16 162
2018 Term 0 22 28 20 4 27 19
2018 Governor-in-council appointment 10 90 0 0 0 0 10
2017 Indeterminate (permanent) 10 45 22 10 4 9 165
2017 Term 0 65 19 10 0 6 30
2017 Governor-in-council appointment 0 67 27 7 0 0 15

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Indeterminate (permanent) 38 62 179
2018 Term 22 78 19
2018 Governor-in-council appointment 40 60 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 39 17 13 13 13 0 5 59 28 270
2018 Term 23 22 29 16 0 0 10 49 18 24
2018 Governor-in-council appointment 85 0 0 5 0 0 10 94 6 20

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 20 28 15 13 12 1 10 54 29 181
2018 Term 12 26 12 24 26 0 0 38 50 19
2018 Governor-in-council appointment 30 30 20 20 0 0 0 60 20 10
2017 Indeterminate (permanent) 18 27 16 14 15 3 9 50 32 174
2017 Term 28 19 14 6 19 3 11 55 29 30
2017 Governor-in-council appointment 38 19 13 13 0 0 19 69 15 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Indeterminate (permanent) 2 9 12 21 43 5 8 13 73 180
2018 Term 6 10 12 32 34 6 0 17 70 19
2018 Governor-in-council appointment 0 10 30 20 10 20 10 14 43 10
2017 Indeterminate (permanent) 1 8 14 16 46 3 13 11 73 176
2017 Term 0 3 18 6 52 8 13 4 74 30
2017 Governor-in-council appointment 13 6 19 0 25 6 31 30 40 16
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