2018 Public Service Employee Survey Results by Theme for Parole Board of Canada by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 32 7 5 0 0 0 88 5 59
2018 Non-supervisor 42 39 9 5 4 0 0 81 9 268
2017 Supervisor 56 40 4 0 0 0 0 96 0 69
2017 Non-supervisor 41 42 8 6 4 0 0 83 9 297
2014 Supervisor 40 51 4 6 0 0 0 90 6 58
2014 Non-supervisor 40 40 10 4 5 0 0 80 9 255
2011 Supervisor 47 40 4 4 4 0 0 87 8 69
2011 Non-supervisor 54 31 8 2 4 0 0 85 7 231
2008 Supervisor 48 42 6 0 4 0 0 90 4 52
2008 Non-supervisor 43 43 7 6 1 0 0 86 7 216

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 36 14 6 3 0 0 76 10 59
2018 Non-supervisor 35 41 7 9 9 0 0 76 17 267
2017 Supervisor 49 40 4 4 3 0 0 89 7 68
2017 Non-supervisor 31 36 12 12 10 0 0 66 22 297

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 30 7 0 0 0 0 93 0 59
2018 Non-supervisor 58 31 6 3 1 0 0 89 5 266
2017 Supervisor 73 24 3 0 0 0 0 97 0 69
2017 Non-supervisor 63 28 6 1 2 0 0 91 3 294
2014 Supervisor 81 19 0 0 0 0 0 100 0 58
2014 Non-supervisor 72 20 7 1 0 0 0 92 1 254
2011 Supervisor 75 22 0 1 1 0 0 97 3 69
2011 Non-supervisor 74 22 2 0 1 0 0 96 2 231

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 41 3 9 0 0 0 88 9 59
2018 Non-supervisor 43 41 8 5 3 0 0 84 8 267
2017 Supervisor 54 39 6 1 0 0 0 93 1 68
2017 Non-supervisor 50 36 7 5 3 0 0 86 7 294
2014 Supervisor 50 41 4 4 2 0 0 91 6 58
2014 Non-supervisor 51 37 6 3 3 0 0 88 6 255
2011 Supervisor 50 38 4 4 4 0 0 87 8 69
2011 Non-supervisor 54 35 4 4 3 0 0 89 6 231
2008 Supervisor 54 38 4 0 4 0 0 92 4 52
2008 Non-supervisor 53 42 4 2 0 0 0 94 2 216

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 27 8 7 3 0 0 82 10 58
2018 Non-supervisor 40 28 14 9 7 1 0 69 17 269
2017 Supervisor 55 29 11 2 3 0 0 84 5 69
2017 Non-supervisor 38 26 18 9 7 0 0 65 17 296
2014 Supervisor 50 39 5 2 4 0 0 89 6 57
2014 Non-supervisor 34 33 16 9 8 1 0 67 16 250
2011 Supervisor 42 34 8 8 6 2 0 77 14 69
2011 Non-supervisor 47 27 13 6 7 0 0 74 13 232

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 30 5 7 3 0 0 85 10 57
2018 Non-supervisor 38 35 12 7 7 1 0 74 14 268
2017 Supervisor 55 29 8 5 3 0 0 84 8 69
2017 Non-supervisor 37 33 14 9 6 1 0 70 15 298
2014 Supervisor 49 42 3 2 4 0 0 91 6 57
2014 Non-supervisor 35 37 14 9 5 0 0 72 14 251
2011 Supervisor 47 34 7 7 4 0 0 82 11 69
2011 Non-supervisor 46 31 10 7 6 0 0 77 13 232
2008 Supervisor 65 15 10 6 4 0 0 81 10 52
2008 Non-supervisor 40 37 11 9 3 0 0 77 12 217

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 19 22 6 5 2 2 66 11 58
2018 Non-supervisor 35 26 17 9 8 3 1 64 19 269
2017 Supervisor 43 26 14 11 4 0 2 70 16 69
2017 Non-supervisor 37 23 14 12 9 4 1 63 22 296
2014 Supervisor 40 32 13 9 4 2 0 73 13 57
2014 Non-supervisor 40 24 11 12 9 3 1 66 22 251
2011 Supervisor 46 22 14 10 8 0 0 68 18 69
2011 Non-supervisor 43 22 16 5 7 4 3 70 13 232
2008 Supervisor 50 21 8 4 10 6 2 77 15 52
2008 Non-supervisor 35 27 11 12 7 6 2 68 20 217
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 52 36 7 2 2 0 3 90 4 58
2018 Non-supervisor 45 29 11 8 4 3 0 76 12 269
2017 Supervisor 61 22 10 6 0 0 1 84 6 69
2017 Non-supervisor 42 32 11 8 5 1 1 76 13 297
2014 Supervisor 57 22 13 3 1 0 4 82 5 58
2014 Non-supervisor 40 28 12 8 7 4 1 72 16 255
2011 Supervisor 53 26 14 2 4 1 0 80 6 69
2011 Non-supervisor 46 27 11 9 6 1 0 73 15 231
2008 Supervisor 58 29 4 2 8 0 0 87 10 52
2008 Non-supervisor 43 25 14 7 7 3 0 71 14 214

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 36 8 5 3 0 3 83 9 58
2018 Non-supervisor 39 32 13 10 4 2 0 73 14 269
2017 Supervisor 52 32 4 9 1 0 1 86 10 69
2017 Non-supervisor 42 30 14 7 5 1 1 73 12 298
2014 Supervisor 44 38 11 3 0 0 4 85 3 58
2014 Non-supervisor 40 30 9 11 8 1 0 71 19 255
2011 Supervisor 49 25 13 10 4 0 0 73 14 69
2011 Non-supervisor 46 24 11 12 7 1 0 70 19 231
2008 Supervisor 52 29 4 4 12 0 0 81 15 52
2008 Non-supervisor 43 33 8 8 7 0 0 76 15 214

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 38 5 3 5 0 3 86 9 58
2018 Non-supervisor 43 35 8 7 6 1 0 79 13 270
2017 Supervisor 63 21 5 4 4 0 4 87 8 69
2017 Non-supervisor 50 28 10 6 6 0 0 78 12 297
2014 Supervisor 59 25 11 2 1 0 2 86 3 58
2014 Non-supervisor 47 25 11 7 8 1 0 73 16 254

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 58 24 3 4 9 2 0 84 13 58
2018 Non-supervisor 34 32 17 7 7 4 0 68 15 270
2017 Supervisor 47 27 16 3 7 0 0 74 10 69
2017 Non-supervisor 31 34 14 9 8 3 0 68 18 298
2014 Supervisor 35 44 10 5 4 2 0 81 9 58
2014 Non-supervisor 30 32 14 9 10 4 0 65 21 255
2011 Supervisor 34 32 11 14 8 0 0 66 22 69
2011 Non-supervisor 27 31 20 8 10 3 0 61 19 232

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 29 5 5 12 2 0 78 17 57
2018 Non-supervisor 31 34 14 11 9 1 0 65 21 270
2017 Supervisor 49 24 13 9 6 0 0 73 14 69
2017 Non-supervisor 26 35 12 16 11 1 0 61 26 298
2014 Supervisor 39 42 12 0 4 2 0 83 4 57
2014 Non-supervisor 24 33 17 13 12 2 0 58 25 255
2011 Supervisor 33 38 7 13 10 0 0 71 22 69
2011 Non-supervisor 34 31 15 9 10 1 0 66 19 232
2008 Supervisor 54 27 8 6 6 0 0 81 12 52
2008 Non-supervisor 27 34 13 14 10 2 0 62 25 216

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 45 9 3 10 2 0 78 13 58
2018 Non-supervisor 22 32 18 16 9 3 0 56 26 268
2017 Supervisor 29 40 15 8 7 0 0 70 15 69
2017 Non-supervisor 24 27 16 17 11 4 0 53 30 298
2014 Supervisor 33 43 12 7 4 2 0 77 11 58
2014 Non-supervisor 20 34 19 12 11 3 0 56 24 255
2011 Supervisor 25 47 7 13 8 0 0 72 21 69
2011 Non-supervisor 23 37 15 12 8 5 0 63 21 232
2008 Supervisor 37 31 13 12 8 0 0 67 19 52
2008 Non-supervisor 18 40 14 13 10 5 0 61 24 216

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 45 7 6 8 2 0 78 15 58
2018 Non-supervisor 21 34 18 15 10 2 0 56 25 268
2017 Supervisor 33 38 11 13 6 0 0 70 19 69
2017 Non-supervisor 19 34 16 17 12 2 0 54 30 297
2014 Supervisor 23 45 13 14 4 2 0 69 18 57
2014 Non-supervisor 19 37 11 16 14 3 0 58 30 255
2011 Supervisor 30 45 5 8 10 2 0 76 18 69
2011 Non-supervisor 21 40 14 12 11 2 0 62 24 232
2008 Supervisor 27 56 6 4 8 0 0 83 12 52
2008 Non-supervisor 23 35 13 14 13 1 0 59 28 217
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 35 13 3 5 0 0 78 8 59
2018 Non-supervisor 29 37 11 15 9 0 0 66 24 268
2017 Supervisor 48 34 11 3 4 0 0 82 7 69
2017 Non-supervisor 29 37 9 15 10 0 0 66 25 297
2014 Supervisor 40 41 13 6 0 0 0 81 6 57
2014 Non-supervisor 26 36 11 13 13 0 1 63 27 255
2011 Supervisor 40 37 5 13 4 0 0 77 17 69
2011 Non-supervisor 26 39 12 12 9 0 0 66 21 232

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 37 7 5 3 0 0 85 8 59
2018 Non-supervisor 43 38 9 6 3 0 0 82 10 267
2017 Supervisor 48 44 7 0 1 0 0 91 1 69
2017 Non-supervisor 41 40 7 9 2 0 0 82 11 295

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 51 13 5 5 0 0 77 10 58
2018 Non-supervisor 12 14 20 19 16 15 3 32 44 269
2017 Supervisor 28 46 10 10 4 1 0 75 15 69
2017 Non-supervisor 10 18 18 20 17 15 2 33 45 297
2014 Supervisor 22 38 21 10 6 2 2 63 16 58
2014 Non-supervisor 10 17 15 24 15 15 3 34 48 254

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 35 15 3 3 0 3 77 7 58
2018 Non-supervisor 34 37 14 10 5 1 0 72 15 269
2017 Supervisor 50 36 5 4 1 0 4 89 6 69
2017 Non-supervisor 37 40 8 9 5 0 0 78 14 298
2014 Supervisor 47 34 9 5 1 0 3 84 7 58
2014 Non-supervisor 36 33 11 11 9 1 0 69 20 255
2011 Supervisor 46 27 11 8 7 0 0 73 16 69
2011 Non-supervisor 36 34 11 8 10 1 0 71 18 232
2008 Supervisor 38 35 10 4 12 0 2 75 16 52
2008 Non-supervisor 39 34 8 9 9 1 0 74 18 214

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 33 8 3 1 3 5 86 5 58
2017 Supervisor 39 33 4 13 1 6 4 80 16 69
2014 Supervisor 46 35 11 3 2 2 2 84 5 58

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 46 10 5 0 0 0 85 5 59
2018 Non-supervisor 29 45 9 10 6 1 0 74 17 269
2017 Supervisor 39 41 13 7 0 0 0 80 7 69
2017 Non-supervisor 29 43 8 15 4 0 0 73 19 296
2014 Supervisor 35 48 5 11 1 0 0 83 12 58
2014 Non-supervisor 25 45 12 11 7 0 0 70 18 254
2011 Supervisor 42 35 8 10 4 1 0 78 14 69
2011 Non-supervisor 30 41 10 13 5 0 1 71 19 232
2008 Supervisor 38 46 8 6 2 0 0 85 8 52
2008 Non-supervisor 34 43 7 10 6 0 0 77 15 216

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 63 28 3 6 0 0 0 91 6 59
2018 Non-supervisor 47 35 12 5 2 0 0 81 7 269
2017 Supervisor 62 34 4 0 0 0 0 96 0 69
2017 Non-supervisor 52 31 11 4 3 0 0 83 6 297
2014 Supervisor 50 41 4 4 2 0 0 90 6 58
2014 Non-supervisor 47 36 9 4 4 0 0 83 8 255
2011 Supervisor 54 39 1 3 1 1 0 94 4 69
2011 Non-supervisor 53 32 8 3 4 0 0 85 7 232
2008 Supervisor 56 35 6 4 0 0 0 90 4 52
2008 Non-supervisor 51 33 12 4 0 0 0 84 4 216

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 68 31 2 0 0 0 0 98 0 59
2018 Non-supervisor 53 32 7 5 2 0 0 86 7 268
2017 Supervisor 75 25 0 0 0 0 0 100 0 69
2017 Non-supervisor 59 24 6 8 3 0 0 83 11 297
2014 Supervisor 60 35 5 0 0 0 0 95 0 58
2014 Non-supervisor 54 31 8 3 4 0 0 85 7 253
2011 Supervisor 60 38 1 0 0 0 0 99 0 69
2011 Non-supervisor 54 32 8 3 3 0 0 86 6 232
2008 Supervisor 60 35 2 4 0 0 0 94 4 52
2008 Non-supervisor 49 41 5 3 2 0 0 90 5 216

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 35 8 7 8 0 0 78 14 60
2018 Non-supervisor 23 27 19 14 13 5 0 52 28 268
2017 Supervisor 45 30 8 9 4 0 2 77 14 69
2017 Non-supervisor 25 30 17 14 8 4 1 58 24 298
2014 Supervisor 30 54 9 5 0 0 2 85 5 57
2014 Non-supervisor 20 30 19 14 13 4 0 52 28 251
2011 Supervisor 36 42 7 8 7 0 0 78 15 69
2011 Non-supervisor 28 33 15 12 7 3 1 63 21 232
2008 Supervisor 40 40 10 6 4 0 0 81 10 52
2008 Non-supervisor 25 32 13 19 10 1 1 58 29 216

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 25 13 15 18 0 4 53 34 60
2018 Non-supervisor 17 24 18 16 17 4 4 45 35 270
2017 Supervisor 28 27 11 15 14 1 4 58 30 69
2017 Non-supervisor 18 23 18 17 17 3 5 44 37 297
2014 Supervisor 25 29 15 26 2 0 3 56 29 57
2014 Non-supervisor 16 20 17 17 25 2 4 38 44 250
2011 Supervisor 30 28 7 18 11 0 6 62 31 69
2011 Non-supervisor 16 28 18 12 15 2 9 50 30 231
2008 Supervisor 13 29 15 21 15 2 4 45 39 52
2008 Non-supervisor 17 31 13 17 15 0 6 51 34 216

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 44 10 6 0 0 0 84 6 59
2018 Non-supervisor 25 40 16 12 6 0 1 65 19 267
2017 Supervisor 54 34 8 1 3 0 0 88 4 69
2017 Non-supervisor 29 35 12 16 7 0 1 65 23 294
2014 Supervisor 47 37 9 2 4 0 2 85 6 58
2014 Non-supervisor 27 40 10 13 10 0 0 67 23 255
2011 Supervisor 57 30 0 10 3 0 0 87 13 69
2011 Non-supervisor 35 38 12 9 5 1 0 73 14 232

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 40 10 8 3 0 0 79 11 59
2018 Non-supervisor 27 34 19 11 9 0 0 61 20 266
2017 Supervisor 55 28 12 1 3 0 0 83 4 69
2017 Non-supervisor 28 35 14 14 8 0 1 64 22 294
2014 Supervisor 50 35 6 5 2 0 2 87 7 58
2014 Non-supervisor 31 32 15 12 9 0 0 64 21 255

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 33 13 8 3 0 0 76 11 59
2018 Non-supervisor 33 42 10 8 7 0 1 76 14 268
2017 Supervisor 53 32 6 8 1 0 0 85 9 69
2017 Non-supervisor 36 37 13 9 5 0 0 74 14 294
2014 Supervisor 50 36 5 7 2 0 0 86 9 58
2014 Non-supervisor 35 39 11 8 6 0 0 74 14 254
2011 Supervisor 55 28 3 7 7 0 0 83 14 69
2011 Non-supervisor 50 31 9 4 4 0 0 82 9 229

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 18 6 2 0 0 74 8 60
2018 Non-supervisor 24 34 18 9 9 5 0 62 20 268
2017 Supervisor 47 35 8 5 4 1 0 82 10 69
2017 Non-supervisor 22 34 21 8 9 6 0 60 18 297

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 37 5 8 0 0 0 86 8 58
2018 Non-supervisor 44 35 11 5 6 0 0 79 10 269
2017 Supervisor 56 26 10 8 0 0 0 82 8 69
2017 Non-supervisor 43 34 11 7 5 0 0 77 12 296
2014 Supervisor 48 36 8 6 2 0 0 84 8 58
2014 Non-supervisor 38 38 13 4 6 0 0 76 11 255
2011 Supervisor 41 28 9 17 6 0 0 69 23 69
2011 Non-supervisor 48 30 11 5 6 0 1 79 11 230

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 22 42 16 5 0 0 38 21 59
2018 Non-supervisor 38 30 20 7 5 0 0 68 11 269
2017 Supervisor 26 29 28 5 11 0 1 56 16 69
2017 Non-supervisor 39 37 15 6 3 0 1 76 9 297
2014 Supervisor 28 26 23 19 4 0 0 54 23 58
2014 Non-supervisor 46 29 15 6 3 0 0 75 9 255
2011 Supervisor 23 31 17 14 14 0 0 55 28 68
2011 Non-supervisor 42 33 13 8 4 0 0 75 12 232
2008 Supervisor 15 37 21 19 8 0 0 52 27 52
2008 Non-supervisor 36 34 18 5 7 0 0 70 12 216

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 33 41 26 59
2018 Non-supervisor 22 35 43 270
2017 Supervisor 31 33 36 69
2017 Non-supervisor 24 39 36 296
2014 Supervisor 32 41 27 57
2014 Non-supervisor 23 40 36 251
2011 Supervisor 31 48 21 69
2011 Non-supervisor 30 40 30 232

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 30 5 54 0 5 5 20
2018 Non-supervisor 16 12 42 8 9 13 63
2017 Supervisor 31 9 45 15 0 0 20
2017 Non-supervisor 24 14 38 4 11 9 71
2014 Supervisor 23 31 34 0 9999 12 19
2014 Non-supervisor 15 15 52 7 9999 11 59
2011 Supervisor 14 13 54 10 9999 9 22
2011 Non-supervisor 25 26 28 5 9999 16 73
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 28 2 5 0 0 0 94 5 59
2018 Non-supervisor 60 33 7 1 0 0 0 92 1 266
2017 Supervisor 73 19 7 0 1 0 0 92 1 69
2017 Non-supervisor 58 32 6 2 3 0 0 90 4 297
2014 Supervisor 61 35 2 0 2 0 0 96 2 58
2014 Non-supervisor 55 32 8 2 2 0 0 87 4 255
2011 Supervisor 68 27 3 1 0 0 0 96 1 69
2011 Non-supervisor 58 34 6 1 2 0 0 92 2 232
2008 Supervisor 69 25 6 0 0 0 0 94 0 52
2008 Non-supervisor 66 29 3 2 0 0 0 94 2 216

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 46 7 3 5 0 0 86 7 60
2018 Non-supervisor 33 43 15 7 2 0 0 76 9 269
2017 Supervisor 57 24 11 7 1 0 0 81 8 69
2017 Non-supervisor 35 42 15 4 4 0 0 77 8 298
2014 Supervisor 44 44 4 6 2 0 0 88 8 57
2014 Non-supervisor 33 42 13 4 6 1 0 76 10 255
2011 Supervisor 45 39 6 8 3 0 0 83 11 69
2011 Non-supervisor 34 43 12 7 4 0 0 77 11 231

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 20 40 22 13 0 0 35 25 58
2018 Non-supervisor 10 19 33 24 9 3 2 35 31 269
2017 Supervisor 6 31 37 16 8 0 3 24 38 69
2017 Non-supervisor 7 20 33 24 13 2 3 38 28 298
2014 Supervisor 9 24 39 23 3 0 2 27 34 58
2014 Non-supervisor 10 17 30 25 17 0 2 42 27 255
2011 Supervisor 15 24 35 18 7 0 2 25 40 69
2011 Non-supervisor 6 16 27 31 16 0 4 48 23 230
2008 Supervisor 10 15 42 23 10 0 0 33 25 52
2008 Non-supervisor 4 23 28 30 13 1 1 44 27 216

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 24 23 32 12 0 0 44 32 58
2018 Non-supervisor 17 21 24 21 12 3 2 35 39 270
2017 Supervisor 4 20 38 17 19 0 1 37 25 68
2017 Non-supervisor 10 20 25 24 16 1 4 42 32 296
2014 Supervisor 8 16 28 34 13 0 2 48 24 58
2014 Non-supervisor 11 12 30 26 18 2 1 45 24 254
2011 Supervisor 11 18 36 18 15 0 2 33 30 69
2011 Non-supervisor 9 12 21 23 28 1 5 54 23 230
2008 Supervisor 15 6 27 25 27 0 0 52 21 52
2008 Non-supervisor 7 18 22 28 20 1 3 50 26 214

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 8 13 31 31 15 0 2 47 22 58
2018 Non-supervisor 7 19 22 24 17 4 8 46 29 270
2017 Supervisor 4 18 27 26 18 0 6 48 24 69
2017 Non-supervisor 7 9 27 26 19 4 9 51 18 297
2014 Supervisor 4 15 35 21 19 2 4 43 20 58
2014 Non-supervisor 8 13 24 25 21 3 7 50 23 254
2011 Supervisor 4 11 25 38 17 0 6 58 16 69
2011 Non-supervisor 5 8 24 26 28 1 8 59 14 230
2008 Supervisor 4 6 21 50 19 0 0 69 10 52
2008 Non-supervisor 3 7 26 35 21 2 6 60 11 214

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 8 39 33 18 0 0 51 10 58
2018 Non-supervisor 5 14 27 35 16 2 2 53 19 267
2017 Supervisor 2 12 36 27 16 0 6 46 15 69
2017 Non-supervisor 7 9 31 28 21 1 4 51 16 296
2014 Supervisor 2 15 42 27 14 0 0 41 17 58
2014 Non-supervisor 4 9 24 35 24 1 3 62 13 254
2011 Supervisor 6 16 31 37 8 0 3 47 22 69
2011 Non-supervisor 3 7 26 31 27 1 4 61 11 230
2008 Supervisor 8 10 33 40 10 0 0 50 17 52
2008 Non-supervisor 4 9 31 28 24 1 3 55 13 213

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 20 36 15 11 0 0 26 39 58
2018 Non-supervisor 18 21 30 13 13 2 2 27 41 270
2017 Supervisor 20 28 22 14 14 0 1 29 48 69
2017 Non-supervisor 17 19 23 20 17 1 3 39 37 295
2014 Supervisor 21 31 34 6 9 0 0 14 52 58
2014 Non-supervisor 13 21 30 16 15 1 3 32 36 255
2011 Supervisor 14 16 41 18 8 0 3 27 31 69
2011 Non-supervisor 12 16 26 20 20 2 4 42 30 231
2008 Supervisor 17 25 33 17 4 2 2 22 44 52
2008 Non-supervisor 9 18 26 22 20 2 3 44 28 214

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 27 30 24 3 0 0 27 43 58
2018 Non-supervisor 17 21 27 18 9 5 2 29 41 269
2017 Supervisor 13 21 42 13 9 0 1 22 35 69
2017 Non-supervisor 11 20 23 24 12 5 5 40 35 297
2014 Supervisor 7 32 34 16 11 0 0 27 39 58
2014 Non-supervisor 13 20 26 23 15 2 2 39 34 255
2011 Supervisor 11 23 39 25 1 0 2 27 34 69
2011 Non-supervisor 10 18 28 20 17 2 5 40 31 231
2008 Supervisor 12 29 27 27 4 2 0 31 41 52
2008 Non-supervisor 14 20 32 19 11 1 3 31 36 214

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 15 48 23 10 0 0 34 18 58
2018 Non-supervisor 10 18 27 25 12 4 4 40 30 270
2017 Supervisor 7 9 31 28 19 0 6 50 17 69
2017 Non-supervisor 13 17 26 21 16 3 5 40 32 296
2014 Supervisor 9 18 42 14 12 2 4 27 28 58
2014 Non-supervisor 10 18 27 25 16 1 3 42 29 253

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 33 3 3 0 0 0 94 3 59
2018 Non-supervisor 41 28 10 11 9 1 0 70 20 268
2017 Supervisor 70 21 7 1 1 0 0 91 3 68
2017 Non-supervisor 35 30 10 15 10 1 0 65 25 298
2014 Supervisor 66 17 8 5 4 0 0 83 9 57
2014 Non-supervisor 40 27 10 9 14 0 0 67 24 255

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 57 34 7 2 0 0 0 92 2 59
2018 Non-supervisor 44 36 6 8 5 0 0 80 14 268
2017 Supervisor 48 41 8 1 1 0 0 89 3 69
2017 Non-supervisor 38 39 7 11 6 0 0 77 17 296
2014 Supervisor 39 40 8 9 4 0 0 79 13 58
2014 Non-supervisor 40 39 10 7 4 0 0 79 11 253

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 40 2 5 0 0 0 93 5 59
2018 Non-supervisor 35 37 15 8 5 1 0 72 13 269

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 24 12 0 1 3 0 86 1 58
2018 Non-supervisor 38 35 12 8 5 2 0 75 13 270
2017 Supervisor 63 26 4 5 1 0 0 89 7 69
2017 Non-supervisor 44 31 14 3 6 3 0 77 9 297
2014 Supervisor 54 33 6 4 2 0 2 88 6 57
2014 Non-supervisor 44 27 14 6 3 5 0 76 10 250

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 29 8 5 2 0 0 85 6 58
2018 Non-supervisor 37 38 12 8 4 1 0 76 12 268
2017 Supervisor 61 27 8 1 3 0 0 87 4 69
2017 Non-supervisor 40 35 15 6 4 1 0 76 10 297
2014 Supervisor 60 33 4 2 2 0 0 93 4 57
2014 Non-supervisor 42 33 14 7 3 1 0 76 11 251
2011 Supervisor 49 42 4 1 4 0 0 90 6 69
2011 Non-supervisor 42 36 8 9 3 2 0 80 12 231

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 64 23 3 8 2 0 0 87 10 58
2018 Non-supervisor 47 36 7 6 3 0 0 83 10 270
2017 Supervisor 59 31 7 0 3 0 0 90 3 69
2017 Non-supervisor 49 31 8 8 4 0 0 80 11 297
2014 Supervisor 75 20 1 2 2 0 0 95 4 57
2014 Non-supervisor 50 33 7 5 5 0 0 83 10 251
2011 Supervisor 57 31 3 6 4 0 0 87 10 69
2011 Non-supervisor 56 27 7 5 5 0 0 83 10 231
2008 Supervisor 65 21 4 8 2 0 0 87 10 52
2008 Non-supervisor 43 35 9 7 5 0 0 79 12 217

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 31 15 7 0 2 5 77 7 59
2018 Non-supervisor 22 30 17 10 12 7 1 57 24 269
2017 Supervisor 43 35 9 8 3 0 1 79 11 68
2017 Non-supervisor 20 25 14 19 14 6 3 49 36 297
2014 Supervisor 42 35 14 5 4 0 0 77 9 58
2014 Non-supervisor 25 29 14 12 13 3 3 58 27 255

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 35 5 2 3 0 0 90 5 59
2018 Non-supervisor 35 36 10 11 6 2 1 72 17 267
2017 Supervisor 57 30 5 1 5 1 0 88 7 69
2017 Non-supervisor 41 31 10 10 5 3 0 74 16 298
2014 Supervisor 56 36 4 3 1 0 0 92 5 57
2014 Non-supervisor 40 34 10 6 6 4 0 77 13 252
2011 Supervisor 51 23 7 4 12 2 1 76 17 68
2011 Non-supervisor 37 31 13 11 5 3 0 70 17 231
2008 Supervisor 56 29 6 4 6 0 0 85 10 52
2008 Non-supervisor 39 28 11 12 6 4 0 70 18 216

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 46 35 8 6 5 0 0 81 11 59
2018 Non-supervisor 33 33 19 10 5 0 0 66 15 268

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 20 16 8 5 3 5 68 14 59
2018 Non-supervisor 21 24 16 13 12 11 2 52 29 270
2017 Supervisor 38 29 9 8 9 7 1 72 18 68
2017 Non-supervisor 19 21 18 16 16 8 3 44 35 298
2014 Supervisor 35 28 13 9 5 2 9 69 16 57
2014 Non-supervisor 15 24 16 15 19 9 2 44 38 252
2011 Supervisor 29 22 14 14 7 4 10 59 24 69
2011 Non-supervisor 20 23 18 14 15 4 6 48 32 230

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 43 18 0 2 8 5 77 2 58
2018 Non-supervisor 13 16 25 11 8 22 5 40 25 267
2017 Supervisor 41 23 13 5 4 11 3 74 11 69
2017 Non-supervisor 18 14 20 10 11 22 5 44 29 298
2014 Supervisor 32 27 16 5 4 13 4 70 11 57
2014 Non-supervisor 15 19 20 8 12 21 5 46 27 251

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 47 38 8 2 2 3 0 88 3 58
2018 Non-supervisor 27 29 19 8 7 7 1 62 17 268
2017 Supervisor 59 19 9 8 3 0 1 79 11 69
2017 Non-supervisor 28 29 20 8 8 5 1 61 18 296
2014 Supervisor 51 29 12 2 2 4 0 83 4 57
2014 Non-supervisor 26 24 21 8 10 10 1 56 21 251
2011 Supervisor 49 28 11 8 4 0 0 77 12 69
2011 Non-supervisor 40 31 13 6 5 5 0 75 11 231

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 28 18 2 0 8 12 76 2 59
2018 Non-supervisor 17 12 30 5 4 26 6 42 14 270
2017 Supervisor 51 14 9 3 1 16 6 83 6 69
2017 Non-supervisor 19 16 22 3 7 27 6 53 15 298
2014 Supervisor 28 26 10 2 2 16 15 79 6 57
2014 Non-supervisor 16 15 26 5 4 28 7 48 13 251

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 32 13 2 0 3 0 85 2 59
2018 Non-supervisor 31 26 21 5 5 8 2 64 12 270
2017 Supervisor 64 17 8 3 3 3 1 85 6 69
2017 Non-supervisor 36 28 18 3 6 9 1 71 9 298
2014 Supervisor 49 35 10 2 0 2 2 87 2 56
2014 Non-supervisor 28 24 22 6 3 14 2 62 11 250
2011 Supervisor 57 24 11 4 3 1 0 82 7 69
2011 Non-supervisor 44 31 14 3 2 7 0 80 5 230
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 33 5 0 4 0 0 91 4 57
2018 Non-supervisor 49 32 9 5 4 1 1 82 9 269
2017 Supervisor 68 18 4 4 3 0 4 90 7 69
2017 Non-supervisor 55 27 8 3 6 1 0 83 9 298

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 36 1 0 0 2 0 99 0 58
2018 Non-supervisor 41 36 12 8 2 1 0 79 10 267
2017 Supervisor 54 35 7 1 3 0 0 89 4 69
2017 Non-supervisor 34 43 12 7 3 1 0 78 10 298

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 42 11 10 3 2 0 75 13 58
2018 Non-supervisor 28 29 18 12 13 1 0 57 25 266
2017 Supervisor 37 36 18 5 4 0 0 72 10 68
2017 Non-supervisor 16 38 16 15 11 3 1 56 27 298

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 29 19 10 10 2 2 59 21 59
2018 Non-supervisor 23 22 20 18 17 0 1 45 35 269
2017 Supervisor 39 31 17 6 7 0 0 70 13 69
2017 Non-supervisor 26 21 18 14 15 1 4 50 31 298

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 22 22 28 22 2 0 28 50 59
2018 Non-supervisor 15 26 26 17 16 0 1 41 33 269
2017 Supervisor 14 15 31 16 24 0 0 29 40 69
2017 Non-supervisor 14 29 24 15 15 0 2 45 31 297

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 27 24 16 5 2 2 53 22 58
2018 Non-supervisor 24 31 23 13 7 0 1 56 21 268
2017 Supervisor 24 36 22 10 9 0 0 60 18 68
2017 Non-supervisor 25 31 21 11 6 1 4 60 18 297

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 10 22 18 23 25 2 0 33 49 57
2018 Non-supervisor 19 22 23 14 20 1 0 42 35 268
2017 Supervisor 12 24 22 17 25 0 0 36 42 69
2017 Non-supervisor 19 24 21 16 17 1 3 44 35 296

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 35 22 10 3 3 2 62 14 59
2018 Non-supervisor 48 18 13 6 5 2 8 72 13 268
2017 Supervisor 29 23 25 9 8 0 6 55 18 69
2017 Non-supervisor 46 14 14 4 5 1 16 72 11 297

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 21 29 28 13 7 2 0 51 21 59
2018 Non-supervisor 31 24 23 13 9 0 0 55 22 268
2017 Supervisor 32 29 21 11 6 0 1 62 17 69
2017 Non-supervisor 29 29 24 10 6 0 2 59 17 298

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 31 22 12 5 2 2 60 17 58
2018 Non-supervisor 30 32 18 10 8 2 1 64 18 269
2017 Supervisor 36 32 18 10 3 0 1 69 13 69
2017 Non-supervisor 31 31 18 8 6 2 4 66 15 297

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 41 23 17 3 2 0 56 21 58
2018 Non-supervisor 31 31 19 10 7 2 1 62 18 268
2017 Supervisor 21 31 27 15 6 0 0 52 21 69
2017 Non-supervisor 26 36 18 10 6 2 3 65 16 298

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 33 42 13 5 3 2 2 77 9 58
2018 Non-supervisor 37 28 23 5 4 0 2 67 10 267
2017 Supervisor 43 34 14 4 4 0 0 77 9 69
2017 Non-supervisor 36 33 14 9 4 0 4 72 14 295

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 41 21 7 5 2 2 66 12 58
2018 Non-supervisor 26 33 24 8 7 0 1 61 15 269
2017 Supervisor 33 30 22 9 3 0 3 65 12 69
2017 Non-supervisor 31 30 18 11 6 2 2 64 18 298

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 21 8 5 3 2 2 83 9 58
2018 Non-supervisor 54 24 12 3 4 0 3 80 7 267
2017 Supervisor 60 13 14 7 1 0 4 76 9 69
2017 Non-supervisor 49 24 14 5 4 0 3 77 9 296

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 78 13 2 0 0 2 5 98 0 58
2018 Non-supervisor 70 15 6 1 2 1 5 91 3 269

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 10 6 2 2 2 3 90 4 58
2018 Non-supervisor 66 12 8 3 6 1 3 81 10 269
2017 Supervisor 79 13 3 1 0 0 4 96 2 69
2017 Non-supervisor 69 9 9 5 4 2 3 82 9 297

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 33 5 2 3 2 2 90 5 58
2018 Non-supervisor 49 27 11 5 4 0 2 79 10 268
2017 Supervisor 62 27 7 0 2 0 1 90 2 69
2017 Non-supervisor 46 30 12 6 3 1 2 78 9 297

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 24 7 8 5 2 4 78 14 58
2018 Non-supervisor 57 18 11 5 7 0 2 77 12 266
2017 Supervisor 67 21 4 1 4 0 1 89 6 68
2017 Non-supervisor 57 19 9 8 2 1 3 80 11 296

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 33 21 7 0 2 0 72 7 57
2018 Non-supervisor 55 4 2 1 1 0 37 93 3 267
2017 Supervisor 42 37 10 7 2 0 1 81 9 69
2017 Non-supervisor 58 4 1 0 0 1 37 98 0 294

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 25 5 3 3 2 2 88 7 58
2018 Non-supervisor 62 22 6 1 1 1 7 90 3 269
2017 Supervisor 71 19 4 3 0 0 3 93 3 69
2017 Non-supervisor 66 19 6 1 1 0 7 91 2 296

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 77 12 0 6 2 2 2 92 8 58
2018 Non-supervisor 62 12 8 4 8 0 6 79 13 269
2017 Supervisor 76 8 5 5 1 1 3 88 7 69
2017 Non-supervisor 58 16 9 5 7 0 5 78 12 296

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 56 24 12 2 3 2 2 82 5 58
2018 Non-supervisor 42 35 16 3 2 0 2 79 5 268
2017 Supervisor 67 21 9 1 0 0 1 90 1 69
2017 Non-supervisor 52 28 12 2 1 0 5 84 4 296

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 22 44 15 5 2 0 35 20 58
2018 Non-supervisor 14 30 34 12 8 0 1 44 21 270
2017 Supervisor 11 29 36 23 1 0 0 40 24 69
2017 Non-supervisor 11 31 40 11 6 1 1 42 17 298

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 31 37 19 6 2 0 26 37 58
2018 Non-supervisor 10 26 37 18 8 0 0 26 37 265
2017 Supervisor 13 21 39 21 7 0 0 28 33 68
2017 Non-supervisor 10 20 39 20 9 1 1 30 31 298
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 35 21 3 3 2 2 36 64 59
2018 Non-supervisor 32 26 19 10 12 0 1 32 68 270
2017 Supervisor 41 33 16 4 3 1 1 42 58 69
2017 Non-supervisor 31 22 20 11 12 2 2 32 68 297

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 37
2018 Non-supervisor 31 186
2017 Supervisor 10 38
2017 Non-supervisor 27 193

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 22 37
2018 Non-supervisor 34 186
2017 Supervisor 22 38
2017 Non-supervisor 33 193

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 11 37
2018 Non-supervisor 30 186
2017 Supervisor 10 38
2017 Non-supervisor 23 193

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 56 37
2018 Non-supervisor 34 186
2017 Supervisor 43 38
2017 Non-supervisor 43 193

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 5 37
2018 Non-supervisor 7 186
2017 Supervisor 2 38
2017 Non-supervisor 6 193

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 40 37
2018 Non-supervisor 30 186

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 31 37
2018 Non-supervisor 35 186
2017 Supervisor 55 38
2017 Non-supervisor 36 193

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 12 50 18 9 0 12 34
2018 Non-supervisor 5 45 19 12 2 17 168
2017 Supervisor 13 43 32 2 3 6 35
2017 Non-supervisor 6 51 20 11 3 9 185

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 29 71 37
2018 Non-supervisor 38 62 182

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 13 8 8 13 0 3 70 22 59
2018 Non-supervisor 39 17 14 13 10 0 7 60 25 269

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 28 16 14 5 3 11 60 22 37
2018 Non-supervisor 20 28 14 16 14 0 7 53 32 184
2017 Supervisor 34 25 13 8 10 2 7 65 21 38
2017 Non-supervisor 20 25 15 13 15 2 10 51 32 192

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 10 16 24 27 13 8 15 64 37
2018 Non-supervisor 3 10 12 22 42 4 7 14 72 183
2017 Supervisor 10 0 12 10 46 6 15 13 71 38
2017 Non-supervisor 1 9 15 13 44 4 14 12 70 194
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