2018 Public Service Employee Survey Results by Theme for Canadian Institutes of Health Research by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 27 46 6 10 10 0 0 74 20 12
2018 Non-shift worker 35 41 11 9 3 0 0 77 12 324
2014 Shift worker 25 51 25 0 0 0 0 75 0 12
2014 Non-shift worker 36 44 9 7 4 0 0 80 10 329
2011 Shift worker 50 35 14 0 0 0 0 86 0 14
2011 Non-shift worker 33 42 11 11 3 0 0 75 14 353
2008 Shift worker 54 31 0 0 15 0 0 85 15 13
2008 Non-shift worker 32 47 10 9 3 0 0 78 11 279

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 36 38 16 10 0 0 0 74 10 12
2018 Non-shift worker 30 41 11 11 6 0 0 71 18 326

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 38 32 20 10 0 0 0 69 10 12
2018 Non-shift worker 48 37 9 5 1 0 0 85 6 325
2014 Shift worker 33 67 0 0 0 0 0 100 0 12
2014 Non-shift worker 67 24 7 2 0 0 0 91 2 328
2011 Shift worker 58 35 0 0 0 7 0 100 0 14
2011 Non-shift worker 61 30 7 2 1 0 0 91 3 351

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 31 35 11 23 0 0 0 66 23 11
2018 Non-shift worker 39 42 12 6 1 0 0 81 7 325
2014 Shift worker 33 67 0 0 0 0 0 100 0 12
2014 Non-shift worker 44 40 8 5 3 1 0 84 9 329
2011 Shift worker 57 28 7 0 0 7 0 92 0 14
2011 Non-shift worker 40 40 11 7 3 0 0 80 10 352
2008 Shift worker 69 15 0 8 8 0 0 85 15 13
2008 Non-shift worker 39 46 8 5 2 0 0 85 6 281

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 13 47 40 0 0 0 0 60 0 11
2018 Non-shift worker 34 33 21 8 3 0 0 67 12 322
2014 Shift worker 33 51 8 0 8 0 0 84 8 12
2014 Non-shift worker 47 32 13 3 4 1 0 80 7 329
2011 Shift worker 57 14 21 0 0 7 0 77 0 14
2011 Non-shift worker 43 35 12 5 4 0 0 78 10 353

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 13 58 11 18 0 0 0 71 18 11
2018 Non-shift worker 33 34 19 11 3 0 0 67 14 322
2014 Shift worker 33 51 8 0 8 0 0 84 8 12
2014 Non-shift worker 44 36 12 6 2 0 0 80 8 328
2011 Shift worker 57 21 14 0 0 7 0 85 0 14
2011 Non-shift worker 40 40 11 5 5 0 0 80 9 352
2008 Shift worker 23 62 15 0 0 0 0 85 0 13
2008 Non-shift worker 36 41 12 6 4 1 0 77 11 281

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 24 24 23 18 11 0 0 48 29 11
2018 Non-shift worker 31 24 24 12 7 3 0 56 19 324
2014 Shift worker 33 16 42 8 0 0 0 49 8 12
2014 Non-shift worker 39 30 15 7 5 4 0 72 13 329
2011 Shift worker 50 14 14 21 0 0 0 64 21 14
2011 Non-shift worker 41 24 13 10 8 3 0 67 19 352
2008 Shift worker 23 31 8 8 8 23 0 70 20 13
2008 Non-shift worker 33 27 15 14 6 5 0 63 21 282
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 36 48 16 0 0 0 0 84 0 12
2018 Non-shift worker 44 33 13 6 4 0 0 78 10 325
2014 Shift worker 58 33 10 0 0 0 0 90 0 12
2014 Non-shift worker 50 29 11 5 3 2 0 81 8 329
2011 Shift worker 36 50 7 0 0 0 7 92 0 14
2011 Non-shift worker 52 25 11 5 5 2 0 78 11 353
2008 Shift worker 46 46 0 0 0 8 0 100 0 13
2008 Non-shift worker 50 27 9 5 5 4 0 80 11 282

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 52 16 6 0 0 0 78 6 12
2018 Non-shift worker 45 31 10 9 3 0 1 77 13 325
2014 Shift worker 49 33 18 0 0 0 0 82 0 12
2014 Non-shift worker 49 33 9 5 5 0 0 81 10 329
2011 Shift worker 43 42 7 7 0 0 0 86 7 14
2011 Non-shift worker 46 31 8 8 7 1 0 77 15 351
2008 Shift worker 31 46 15 8 0 0 0 77 8 13
2008 Non-shift worker 47 28 8 11 5 0 0 75 17 282

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 36 16 42 6 0 0 0 52 6 12
2018 Non-shift worker 44 32 13 7 4 0 0 76 11 325
2014 Shift worker 49 41 10 0 0 0 0 90 0 12
2014 Non-shift worker 55 26 9 6 4 1 0 82 9 329

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 32 32 16 0 0 20 0 80 0 12
2018 Non-shift worker 31 36 17 7 3 6 0 71 11 327
2014 Shift worker 33 18 41 8 0 0 0 51 8 12
2014 Non-shift worker 29 40 13 8 3 8 0 75 11 329
2011 Shift worker 29 35 0 21 7 7 0 69 31 14
2011 Non-shift worker 22 34 20 10 7 7 0 60 19 352

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 32 30 6 0 10 0 60 6 12
2018 Non-shift worker 23 36 22 12 6 2 0 59 18 328
2014 Shift worker 33 18 33 8 8 0 0 51 16 12
2014 Non-shift worker 25 41 15 10 6 3 0 68 16 329
2011 Shift worker 29 50 7 0 14 0 0 79 14 14
2011 Non-shift worker 25 34 15 14 10 1 1 60 24 350
2008 Shift worker 8 69 23 0 0 0 0 77 0 13
2008 Non-shift worker 23 36 18 12 8 3 0 61 20 280

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 20 22 6 0 31 0 60 8 12
2018 Non-shift worker 13 31 25 21 7 3 0 45 30 327
2014 Shift worker 33 10 49 0 8 0 0 42 8 12
2014 Non-shift worker 17 40 22 14 5 4 0 59 19 329
2011 Shift worker 29 35 21 7 7 0 0 64 14 14
2011 Non-shift worker 13 45 18 15 7 3 0 60 22 351
2008 Shift worker 0 62 15 15 0 8 0 67 17 13
2008 Non-shift worker 10 36 16 24 8 6 0 49 34 282

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 10 32 20 6 10 0 35 29 12
2018 Non-shift worker 11 30 25 22 9 2 0 42 32 328
2014 Shift worker 25 16 51 0 8 0 0 41 8 12
2014 Non-shift worker 16 42 14 18 7 2 0 60 25 329
2011 Shift worker 28 36 21 7 7 0 0 64 14 14
2011 Non-shift worker 13 39 13 20 13 2 0 52 34 349
2008 Shift worker 0 54 15 15 8 8 0 58 25 13
2008 Non-shift worker 11 35 12 29 11 1 0 46 41 281
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 16 52 32 0 0 0 0 68 0 12
2018 Non-shift worker 34 34 13 12 7 0 0 68 19 324
2014 Shift worker 33 49 18 0 0 0 0 82 0 12
2014 Non-shift worker 34 37 11 14 5 0 0 70 18 327
2011 Shift worker 35 43 7 14 0 0 0 79 14 14
2011 Non-shift worker 34 39 11 9 7 0 0 73 16 352

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 16 42 32 10 0 0 0 58 10 12
2018 Non-shift worker 28 45 12 12 3 0 0 73 15 323

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 32 26 16 6 10 0 47 24 12
2018 Non-shift worker 15 24 15 18 8 19 2 49 32 326
2014 Shift worker 8 16 18 16 0 41 0 42 28 12
2014 Non-shift worker 15 25 18 15 8 16 2 49 29 329

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 36 26 12 0 0 0 62 12 12
2018 Non-shift worker 38 38 11 9 3 1 0 77 13 326
2014 Shift worker 58 34 8 0 0 0 0 92 0 12
2014 Non-shift worker 46 36 9 5 4 0 0 82 9 328
2011 Shift worker 28 50 0 14 7 0 0 79 21 14
2011 Non-shift worker 40 39 9 8 4 1 0 80 12 352
2008 Shift worker 31 23 23 8 8 0 8 58 17 13
2008 Non-shift worker 40 34 9 10 7 1 0 75 17 282

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Non-shift worker 29 37 17 5 1 3 8 73 7 91
2014 Non-shift worker 33 41 12 2 2 2 8 82 5 93

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 6 67 22 6 0 0 0 72 6 12
2018 Non-shift worker 29 43 10 13 4 0 0 72 17 325
2014 Shift worker 33 49 18 0 0 0 0 82 0 12
2014 Non-shift worker 34 42 12 10 2 0 0 76 12 329
2011 Shift worker 36 50 0 7 7 0 0 86 14 14
2011 Non-shift worker 38 41 9 7 5 0 1 79 12 352
2008 Shift worker 54 23 15 0 8 0 0 77 8 13
2008 Non-shift worker 30 43 8 13 4 1 1 74 18 282

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 16 43 0 41 0 0 0 59 41 12
2018 Non-shift worker 42 41 10 6 1 0 0 83 7 324
2014 Shift worker 25 59 16 0 0 0 0 84 0 12
2014 Non-shift worker 40 42 9 6 3 0 0 82 9 329
2011 Shift worker 65 7 21 7 0 0 0 72 7 14
2011 Non-shift worker 43 34 12 7 4 0 0 77 11 353
2008 Shift worker 46 38 0 0 15 0 0 85 15 13
2008 Non-shift worker 33 44 11 9 3 0 0 78 11 281

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 41 29 20 10 0 0 0 69 10 12
2018 Non-shift worker 49 37 5 8 1 0 0 86 9 322
2014 Shift worker 25 59 16 0 0 0 0 84 0 12
2014 Non-shift worker 49 37 7 5 2 0 0 86 6 329
2011 Shift worker 43 22 7 28 0 0 0 65 28 14
2011 Non-shift worker 47 35 9 7 2 0 0 82 9 353
2008 Shift worker 46 46 0 0 8 0 0 92 8 13
2008 Non-shift worker 49 37 6 6 2 0 0 86 8 282

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 62 27 0 0 0 0 73 0 12
2018 Non-shift worker 18 36 19 17 10 2 0 54 27 322
2014 Shift worker 33 67 0 0 0 0 0 100 0 12
2014 Non-shift worker 27 39 14 11 7 2 0 68 18 329
2011 Shift worker 43 35 14 7 0 0 0 79 7 14
2011 Non-shift worker 33 33 16 9 7 1 0 67 17 353
2008 Shift worker 38 23 15 0 0 8 15 80 0 13
2008 Non-shift worker 28 38 15 12 7 0 0 66 19 281

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 22 22 30 16 0 0 32 46 12
2018 Non-shift worker 20 25 17 19 16 1 2 46 36 325
2014 Shift worker 41 16 26 8 0 0 8 63 9 12
2014 Non-shift worker 12 27 17 22 16 3 3 42 41 329
2011 Shift worker 14 50 15 0 14 7 0 69 15 14
2011 Non-shift worker 16 28 16 18 18 1 2 46 37 352
2008 Shift worker 31 38 23 0 0 0 8 75 0 13
2008 Non-shift worker 15 32 16 19 15 2 1 49 35 281

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 74 16 0 0 0 0 84 0 12
2018 Non-shift worker 29 46 13 10 2 0 0 75 12 326
2014 Shift worker 25 41 34 0 0 0 0 66 0 12
2014 Non-shift worker 28 44 13 10 4 0 0 72 15 329
2011 Shift worker 28 36 28 7 0 0 0 64 7 14
2011 Non-shift worker 35 41 9 10 4 0 0 77 15 351

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 54 26 0 0 0 0 74 0 12
2018 Non-shift worker 39 37 12 9 4 0 0 76 13 328
2014 Shift worker 33 41 26 0 0 0 0 74 0 12
2014 Non-shift worker 38 37 14 8 3 0 0 75 11 329

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 43 36 0 0 0 0 64 0 12
2018 Non-shift worker 28 40 15 12 4 0 1 69 16 328
2014 Shift worker 41 59 0 0 0 0 0 100 0 12
2014 Non-shift worker 41 36 15 6 3 0 0 77 9 329
2011 Shift worker 50 28 21 0 0 0 0 79 0 14
2011 Non-shift worker 40 38 10 9 3 1 0 78 12 351

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 42 48 0 0 0 0 52 0 12
2018 Non-shift worker 22 41 23 8 4 2 0 65 12 325

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 32 16 0 0 0 0 84 0 12
2018 Non-shift worker 48 37 6 7 3 0 0 85 10 324
2014 Shift worker 41 42 16 0 0 0 0 84 0 12
2014 Non-shift worker 50 30 9 6 3 0 1 81 10 327
2011 Shift worker 57 28 7 7 0 0 0 86 7 14
2011 Non-shift worker 43 35 8 9 5 0 0 78 14 353

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 38 10 6 0 0 0 84 6 12
2018 Non-shift worker 34 31 20 9 5 0 0 66 14 326
2014 Shift worker 33 49 10 8 0 0 0 82 8 12
2014 Non-shift worker 33 35 17 9 5 0 1 69 14 329
2011 Shift worker 57 21 21 0 0 0 0 79 0 14
2011 Non-shift worker 36 31 20 7 5 0 0 68 12 352
2008 Shift worker 62 31 8 0 0 0 0 92 0 13
2008 Non-shift worker 30 32 21 13 4 0 0 62 17 281

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Shift worker 57 32 12 12
2018 Non-shift worker 32 30 38 326
2014 Shift worker 26 58 16 12
2014 Non-shift worker 29 38 33 329
2011 Shift worker 22 43 35 14
2011 Non-shift worker 29 41 30 353

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2014 Non-shift worker 8 33 41 12 9999 6 94
2011 Non-shift worker 4 28 48 11 9999 9 101
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 48 10 0 0 0 0 90 0 12
2018 Non-shift worker 50 40 6 4 0 0 0 90 4 328
2014 Shift worker 33 67 0 0 0 0 0 100 0 12
2014 Non-shift worker 47 37 9 4 2 0 0 85 7 329
2011 Shift worker 50 42 0 7 0 0 0 93 7 14
2011 Non-shift worker 44 43 7 4 2 0 0 86 6 352
2008 Shift worker 46 46 8 0 0 0 0 92 0 13
2008 Non-shift worker 50 38 5 4 2 0 0 89 6 280

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 61 6 12 0 0 0 83 12 12
2018 Non-shift worker 20 46 20 10 4 0 0 66 14 325
2014 Shift worker 26 49 8 16 0 0 0 75 16 12
2014 Non-shift worker 29 44 14 10 3 0 0 73 13 329
2011 Shift worker 43 42 0 14 0 0 0 86 14 14
2011 Non-shift worker 32 47 12 5 4 0 0 79 9 351

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 6 17 30 36 10 0 0 46 23 12
2018 Non-shift worker 12 30 36 16 3 1 1 20 43 327
2014 Shift worker 8 26 58 8 0 0 0 8 34 12
2014 Non-shift worker 8 29 36 18 8 0 2 26 37 329
2011 Shift worker 7 21 43 21 0 0 7 23 30 14
2011 Non-shift worker 11 23 37 20 6 0 3 27 35 352
2008 Shift worker 0 23 46 8 15 0 8 25 25 13
2008 Non-shift worker 10 26 39 16 7 0 3 23 37 282

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 0 29 20 41 10 0 0 51 29 12
2018 Non-shift worker 17 31 24 19 8 1 1 27 48 325
2014 Shift worker 16 8 51 8 8 8 0 18 27 12
2014 Non-shift worker 9 23 29 23 12 1 3 36 33 328
2011 Shift worker 7 15 28 21 21 0 7 46 24 14
2011 Non-shift worker 9 18 30 27 13 0 3 41 28 352
2008 Shift worker 0 23 46 15 8 0 8 25 25 13
2008 Non-shift worker 9 20 31 21 13 2 3 37 31 280

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 0 49 20 20 10 0 0 31 49 12
2018 Non-shift worker 14 25 35 20 4 1 1 24 40 325
2014 Shift worker 8 26 49 8 0 0 8 9 37 12
2014 Non-shift worker 9 24 36 18 7 1 4 27 35 327
2011 Shift worker 0 21 42 15 14 0 7 31 23 14
2011 Non-shift worker 14 22 36 16 9 1 3 26 37 351
2008 Shift worker 15 31 15 15 8 0 15 27 55 13
2008 Non-shift worker 13 25 32 20 6 1 4 26 40 280

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 12 42 26 10 0 0 36 22 12
2018 Non-shift worker 7 23 40 22 8 1 0 30 30 325
2014 Shift worker 0 16 42 33 8 0 0 41 16 12
2014 Non-shift worker 6 16 34 30 11 0 2 42 23 325
2011 Shift worker 0 0 42 21 29 0 7 54 0 14
2011 Non-shift worker 6 15 36 29 12 1 2 42 21 346
2008 Shift worker 8 8 15 54 8 0 8 67 17 13
2008 Non-shift worker 8 20 34 25 10 1 3 36 29 280

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 6 28 36 10 10 0 10 23 37 12
2018 Non-shift worker 14 26 29 19 9 1 2 29 42 323
2014 Shift worker 9 28 36 27 0 0 0 27 37 11
2014 Non-shift worker 11 23 32 20 12 0 2 32 35 327
2011 Shift worker 7 28 29 21 15 0 0 36 36 14
2011 Non-shift worker 15 26 27 22 7 0 3 30 42 352
2008 Shift worker 8 15 15 31 23 0 8 58 25 13
2008 Non-shift worker 16 25 27 17 11 1 3 29 42 281

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 16 26 0 31 6 0 32 40 12
2018 Non-shift worker 16 26 26 20 8 3 1 29 44 325
2014 Shift worker 8 10 33 25 8 8 8 39 21 12
2014 Non-shift worker 7 13 30 29 16 1 6 48 21 328
2011 Shift worker 7 43 14 7 28 0 0 35 50 14
2011 Non-shift worker 10 19 28 25 12 1 5 39 31 352
2008 Shift worker 0 62 8 15 0 8 8 18 73 13
2008 Non-shift worker 20 28 21 19 6 1 5 27 51 281

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 0 12 32 16 31 0 10 52 13 12
2018 Non-shift worker 9 23 39 20 5 2 1 26 33 326
2014 Shift worker 0 16 67 8 8 0 0 16 16 12
2014 Non-shift worker 6 17 39 22 9 2 4 33 25 328

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 42 6 10 0 0 0 84 10 12
2018 Non-shift worker 50 26 9 10 4 1 0 77 14 324
2014 Shift worker 33 41 26 0 0 0 0 74 0 12
2014 Non-shift worker 50 29 7 6 5 1 0 81 12 329

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 42 6 0 0 0 0 94 0 12
2018 Non-shift worker 54 34 7 3 1 0 1 89 4 325
2014 Shift worker 49 42 8 0 0 0 0 92 0 12
2014 Non-shift worker 53 36 4 6 1 0 0 89 7 329

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 38 20 0 0 0 0 80 0 12
2018 Non-shift worker 49 35 10 4 1 0 0 85 5 325

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 24 69 6 0 0 0 0 94 0 11
2018 Non-shift worker 45 35 12 2 2 2 0 83 4 324
2014 Shift worker 25 59 8 8 0 0 0 84 8 12
2014 Non-shift worker 48 29 14 2 0 6 0 82 3 329

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 35 58 6 0 0 0 0 94 0 11
2018 Non-shift worker 46 37 11 3 2 0 0 84 5 323
2014 Shift worker 33 67 0 0 0 0 0 100 0 12
2014 Non-shift worker 49 34 11 2 2 3 0 85 4 329
2011 Shift worker 57 43 0 0 0 0 0 100 0 14
2011 Non-shift worker 40 40 9 6 2 2 0 82 9 350

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 52 6 0 0 0 0 94 0 11
2018 Non-shift worker 54 35 7 4 2 0 0 88 5 324
2014 Shift worker 41 51 8 0 0 0 0 92 0 12
2014 Non-shift worker 56 34 7 2 1 0 0 90 3 329
2011 Shift worker 64 28 0 7 0 0 0 93 7 14
2011 Non-shift worker 47 40 6 5 3 0 0 87 7 351
2008 Shift worker 46 46 8 0 0 0 0 92 0 13
2008 Non-shift worker 46 39 9 3 3 0 0 85 6 282

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 62 12 0 6 0 0 83 6 12
2018 Non-shift worker 26 32 15 8 5 7 6 66 16 326
2014 Shift worker 16 42 25 0 0 16 0 71 0 12
2014 Non-shift worker 36 28 14 10 7 4 3 68 18 328

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 36 48 16 0 0 0 0 84 0 12
2018 Non-shift worker 30 39 13 10 5 2 1 71 15 323
2014 Shift worker 41 34 16 8 0 0 0 75 8 12
2014 Non-shift worker 36 35 14 8 3 4 0 74 12 329
2011 Shift worker 50 21 14 7 0 0 7 77 8 14
2011 Non-shift worker 40 34 9 8 5 3 1 77 13 349
2008 Shift worker 15 46 8 15 0 8 8 73 18 13
2008 Non-shift worker 27 38 10 11 7 5 1 70 20 282

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 29 24 36 0 0 11 0 60 0 11
2018 Non-shift worker 26 45 18 7 3 1 0 72 10 325

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 32 26 22 0 10 0 47 24 12
2018 Non-shift worker 14 21 20 11 14 16 4 44 31 323
2014 Shift worker 25 8 25 26 0 8 8 39 31 12
2014 Non-shift worker 15 20 14 15 16 15 4 43 39 329
2011 Shift worker 22 36 7 0 7 21 7 80 10 14
2011 Non-shift worker 13 21 19 15 17 11 5 40 38 352

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 32 10 6 0 26 0 78 8 12
2018 Non-shift worker 15 15 17 8 3 30 13 52 19 324
2014 Shift worker 8 8 16 0 0 59 8 50 0 12
2014 Non-shift worker 14 17 17 8 5 32 7 51 21 329

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 42 20 6 0 6 0 72 6 12
2018 Non-shift worker 27 38 16 5 2 10 2 74 8 323
2014 Shift worker 25 26 41 0 0 8 0 55 0 12
2014 Non-shift worker 28 34 17 5 2 12 1 71 9 329
2011 Shift worker 58 28 7 0 0 7 0 92 0 14
2011 Non-shift worker 41 34 13 8 1 3 0 78 9 352

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 32 16 0 0 26 0 78 0 12
2018 Non-shift worker 17 14 17 4 2 37 11 58 10 324
2014 Shift worker 8 10 16 0 0 49 16 52 0 12
2014 Non-shift worker 12 13 17 1 1 47 9 57 5 329

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 52 16 0 0 6 0 83 0 12
2018 Non-shift worker 31 31 16 4 1 16 2 75 5 325
2014 Shift worker 26 25 33 0 0 16 0 61 0 12
2014 Non-shift worker 27 29 13 2 1 24 3 78 3 328
2011 Shift worker 50 42 7 0 0 0 0 93 0 14
2011 Non-shift worker 40 35 13 2 1 9 0 82 4 351
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 12 32 10 0 0 0 58 10 12
2018 Non-shift worker 58 25 7 6 3 1 0 84 8 324

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 42 36 12 0 0 10 0 87 0 12
2018 Non-shift worker 45 40 9 4 1 1 0 86 4 324

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 10 68 12 10 0 0 0 78 10 12
2018 Non-shift worker 22 43 16 11 7 1 0 65 19 327

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 68 6 0 0 0 0 94 0 12
2018 Non-shift worker 49 26 15 5 4 0 2 76 9 323

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 10 42 10 17 0 0 31 27 12
2018 Non-shift worker 11 23 31 22 12 0 0 35 34 323

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 52 16 0 12 0 0 73 12 12
2018 Non-shift worker 13 31 28 19 8 0 1 45 27 322

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 20 42 0 17 0 0 41 17 12
2018 Non-shift worker 15 25 22 23 14 1 1 40 37 325

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 41 22 12 0 0 0 67 12 12
2018 Non-shift worker 33 26 21 10 7 0 4 61 17 323

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 22 20 42 6 10 0 0 42 16 12
2018 Non-shift worker 26 28 22 13 10 0 1 55 23 323

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 51 17 6 0 0 0 77 6 12
2018 Non-shift worker 21 33 30 10 5 1 1 55 15 327

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 30 22 32 16 0 0 0 52 16 12
2018 Non-shift worker 13 32 25 19 9 0 1 46 28 327

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 20 42 32 6 0 0 0 62 6 12
2018 Non-shift worker 19 34 24 17 6 0 0 53 23 323

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 6 32 10 6 0 0 52 16 12
2018 Non-shift worker 31 37 19 9 3 0 0 69 12 326

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 55 22 23 0 0 0 0 77 0 11
2018 Non-shift worker 65 23 6 5 1 0 1 89 6 325

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 83 0 6 0 0 6 6 93 0 12
2018 Non-shift worker 79 12 4 1 0 0 5 96 1 327

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 73 12 10 0 0 6 0 89 0 12
2018 Non-shift worker 74 9 5 4 3 0 4 87 8 327

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 73 17 10 0 0 0 0 90 0 12
2018 Non-shift worker 53 28 11 3 3 0 2 83 6 327

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 57 38 6 0 0 0 0 94 0 12
2018 Non-shift worker 53 21 10 9 4 0 2 76 13 326

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 62 6 6 0 0 0 26 92 0 12
2018 Non-shift worker 42 17 5 3 1 0 34 88 5 326

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 83 17 0 0 0 0 0 100 0 12
2018 Non-shift worker 65 20 6 4 0 0 5 90 4 324

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 52 16 20 0 12 0 0 68 12 12
2018 Non-shift worker 61 20 8 5 3 0 2 83 9 327

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 26 48 10 10 0 6 0 78 11 12
2018 Non-shift worker 51 28 13 5 2 0 1 80 7 325

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 0 36 36 22 6 0 0 36 27 12
2018 Non-shift worker 10 33 41 12 4 0 0 43 16 328

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 6 22 31 26 16 0 0 42 27 12
2018 Non-shift worker 10 20 44 16 8 0 0 25 31 326
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 46 26 12 0 0 16 0 55 45 12
2018 Non-shift worker 64 24 7 2 1 1 1 65 35 327

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Shift worker 57 12 0 0 10 16 6 87 13 12
2018 Non-shift worker 57 15 9 3 5 1 10 81 9 325
Date modified: