2018 Public Service Employee Survey Results by Theme for Canada Economic Development for Quebec Regions by Question 78. Please indicate your occupational group and level. Occupational group and level - FI

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 44 28 6 6 0 0 61 11 18
2017 FI 18 42 14 23 4 0 0 60 27 22
2014 FI 21 48 20 4 8 0 0 69 12 23
2011 FI 39 33 17 11 0 0 0 72 11 18

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 28 33 22 0 0 0 44 22 18
2017 FI 5 32 27 28 9 0 0 37 36 22

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 29 53 6 12 0 0 0 82 12 17
2017 FI 27 55 9 9 0 0 0 82 9 22
2014 FI 49 40 4 4 4 0 0 88 8 23
2011 FI 61 28 11 0 0 0 0 89 0 18

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 41 18 18 0 0 0 65 18 17
2017 FI 9 41 32 14 5 0 0 50 18 22
2014 FI 29 55 4 4 8 0 0 84 12 23
2011 FI 53 35 6 6 0 0 0 88 6 17

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 22 28 33 11 0 0 28 44 18
2017 FI 5 23 46 13 14 0 0 27 27 22
2014 FI 16 65 12 4 4 0 0 80 8 23
2011 FI 11 61 6 6 17 0 0 72 22 18

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 17 28 44 6 0 0 22 50 18
2017 FI 5 27 41 18 10 0 0 32 27 22
2014 FI 12 52 24 8 4 0 0 64 12 23
2011 FI 17 56 6 11 11 0 0 72 22 18

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 11 22 33 28 0 0 17 61 18
2017 FI 5 14 32 23 23 5 0 19 48 22
2014 FI 20 29 20 20 8 4 0 51 29 23
2011 FI 28 33 11 0 22 6 0 65 24 18
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 39 44 6 0 0 0 50 6 18
2017 FI 14 41 23 19 4 0 0 55 23 22
2014 FI 49 40 4 0 4 4 0 92 4 23
2011 FI 56 11 28 6 0 0 0 67 6 18

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 56 17 17 0 0 0 67 17 18
2017 FI 9 41 23 19 9 0 0 50 27 22
2014 FI 49 40 4 4 4 0 0 88 8 23
2011 FI 56 28 6 6 6 0 0 83 11 18

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 39 28 6 0 0 0 67 6 18
2017 FI 18 32 23 19 9 0 0 50 27 22
2014 FI 73 20 4 0 4 0 0 92 4 23

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 28 22 17 22 6 0 35 41 18
2017 FI 5 28 41 9 13 5 0 34 23 22
2014 FI 9 52 16 20 0 4 0 63 20 23
2011 FI 11 33 17 6 11 22 0 57 21 18

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 28 33 17 22 0 0 28 39 18
2017 FI 9 28 32 14 18 0 0 37 31 22
2014 FI 13 36 16 28 8 0 0 49 36 23
2011 FI 6 28 33 6 28 0 0 33 33 18

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 22 39 17 22 0 0 22 39 18
2017 FI 0 23 46 13 14 5 0 24 28 22
2014 FI 4 28 20 32 4 12 0 37 41 23
2011 FI 6 22 28 22 22 0 0 28 44 18

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 28 39 6 22 0 0 33 28 18
2017 FI 9 45 18 14 9 5 0 57 24 22
2014 FI 12 45 16 28 0 0 0 56 28 23
2011 FI 0 22 28 22 22 6 0 24 47 18
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 11 50 17 11 0 0 22 28 18
2017 FI 9 23 27 28 13 0 0 32 41 22
2014 FI 13 28 31 20 8 0 0 41 28 23
2011 FI 22 56 11 11 0 0 0 78 11 18

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 33 39 11 6 0 0 44 17 18
2017 FI 5 42 32 14 9 0 0 46 22 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 33 11 22 6 17 6 50 36 18
2017 FI 5 23 14 32 14 14 0 31 53 22
2014 FI 12 28 16 29 0 8 8 47 34 23

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 33 39 11 0 0 0 50 11 18
2017 FI 9 37 23 18 14 0 0 46 32 22
2014 FI 37 51 4 0 4 0 4 92 4 23
2011 FI 28 44 22 6 0 0 0 72 6 18

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 FI 0 27 28 18 0 0 27 37 25 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 50 11 28 0 0 0 61 28 18
2017 FI 14 64 18 5 0 0 0 77 5 22
2014 FI 28 39 8 21 4 0 0 67 25 23
2011 FI 44 33 11 11 0 0 0 78 11 18

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 47 35 6 6 0 0 53 12 17
2017 FI 14 50 9 14 14 0 0 64 27 22
2014 FI 17 55 16 12 0 0 0 72 12 23
2011 FI 39 50 0 11 0 0 0 89 11 18

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 53 24 6 6 0 0 65 12 17
2017 FI 18 46 9 14 14 0 0 64 27 22
2014 FI 28 44 12 8 8 0 0 73 16 23
2011 FI 33 50 11 6 0 0 0 83 6 18

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 28 22 28 17 0 0 33 44 18
2017 FI 23 50 18 9 0 0 0 73 9 22
2014 FI 27 48 16 9 0 0 0 75 9 23
2011 FI 22 56 22 0 0 0 0 78 0 18

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 11 22 33 33 0 0 11 67 18
2017 FI 5 18 14 27 36 0 0 23 63 22
2014 FI 4 21 16 48 8 4 0 25 58 23
2011 FI 11 28 22 11 22 0 6 41 35 18

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 28 22 33 0 0 0 44 33 18
2017 FI 9 37 14 32 9 0 0 46 41 22
2014 FI 21 31 24 20 4 0 0 52 24 23
2011 FI 56 31 6 6 0 0 0 88 6 16

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 44 17 17 0 0 0 67 17 18
2017 FI 14 32 36 14 5 0 0 46 18 22
2014 FI 32 28 16 20 4 0 0 60 24 23

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 6 44 33 0 0 0 22 33 18
2017 FI 14 33 43 9 0 0 0 48 9 21
2014 FI 24 40 12 16 8 0 0 64 24 23
2011 FI 28 56 11 6 0 0 0 83 6 18

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 44 50 6 0 0 0 44 6 18
2017 FI 5 46 18 14 9 9 0 55 25 22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 50 22 6 0 0 0 72 6 18
2017 FI 9 46 31 9 5 0 0 55 14 22
2014 FI 23 48 9 20 0 0 0 71 20 23
2011 FI 33 44 6 6 0 0 11 88 6 18

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 56 39 0 0 0 0 61 0 18
2017 FI 14 45 23 14 5 0 0 59 18 22
2014 FI 36 33 16 8 8 0 0 69 16 23
2011 FI 28 44 17 11 0 0 0 72 11 18

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 FI 67 17 17 18
2017 FI 41 9 50 22
2014 FI 23 49 28 23
2011 FI 56 11 33 18

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 FI 8 8 83 0 0 0 12
2011 FI 0 20 60 20 9999 0 10
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 44 22 11 0 0 0 67 11 18
2017 FI 18 55 14 5 9 0 0 73 13 22
2014 FI 25 44 23 4 4 0 0 69 8 23
2011 FI 11 78 6 6 0 0 0 89 6 18

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 39 33 0 11 0 0 56 11 18
2017 FI 9 64 18 5 5 0 0 73 9 22
2014 FI 32 56 8 4 0 0 0 88 4 23
2011 FI 22 39 17 17 6 0 0 61 22 18

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 44 28 6 0 0 0 6 67 18
2017 FI 14 46 28 13 0 0 0 13 59 22
2014 FI 8 51 28 13 0 0 0 13 59 23
2011 FI 6 50 22 11 6 6 0 18 59 18

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 44 17 6 0 0 0 6 78 18
2017 FI 23 32 27 14 0 5 0 14 57 22
2014 FI 12 40 41 8 0 0 0 8 51 23
2011 FI 17 28 33 17 0 0 6 18 47 18

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 22 28 6 6 0 0 11 61 18
2017 FI 49 23 23 5 0 0 0 5 72 22
2014 FI 48 27 16 9 0 0 0 9 76 23
2011 FI 22 50 11 17 0 0 0 17 72 18

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 11 50 6 0 0 0 6 44 18
2017 FI 14 50 32 5 0 0 0 5 63 22
2014 FI 8 23 56 9 4 0 0 13 31 23
2011 FI 11 44 11 22 6 0 6 29 59 18

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 44 6 6 0 0 0 6 89 18
2017 FI 27 37 22 14 0 0 0 14 64 22
2014 FI 20 48 24 4 4 0 0 8 68 23
2011 FI 11 33 28 22 0 0 6 24 47 18

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 33 11 6 0 0 0 6 83 18
2017 FI 28 50 9 5 0 5 4 5 85 22
2014 FI 12 48 24 13 0 4 0 13 62 23
2011 FI 6 50 33 11 0 0 0 11 56 18

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 33 22 6 0 0 0 6 72 18
2017 FI 27 27 37 5 0 5 0 5 57 22
2014 FI 20 37 27 17 0 0 0 17 56 23

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 39 28 0 0 0 0 72 0 18
2017 FI 27 37 14 0 18 5 0 67 19 22
2014 FI 68 28 0 4 0 0 0 96 4 23

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 44 11 11 0 0 0 78 11 18
2017 FI 36 27 28 5 5 0 0 63 9 22
2014 FI 68 28 0 4 0 0 0 96 4 23

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 50 17 0 0 0 0 83 0 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 50 22 6 6 0 0 67 11 18
2017 FI 27 37 27 0 9 0 0 64 9 22
2014 FI 27 56 12 0 4 0 0 84 4 23

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 44 22 11 6 0 0 61 17 18
2017 FI 14 64 13 0 9 0 0 78 9 22
2014 FI 23 60 12 0 4 0 0 84 4 23
2011 FI 28 50 6 6 11 0 0 78 17 18

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 67 22 0 6 0 0 72 6 18
2017 FI 9 69 9 4 9 0 0 78 13 22
2014 FI 43 49 4 0 4 0 0 92 4 23
2011 FI 28 50 6 11 6 0 0 78 17 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 50 11 11 11 0 0 67 22 18
2017 FI 14 27 27 19 13 0 0 41 32 22
2014 FI 23 57 8 0 4 4 4 87 4 23

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 44 17 0 17 0 0 67 17 18
2017 FI 19 46 18 18 0 0 0 64 18 22
2014 FI 36 40 8 8 4 4 0 80 12 23
2011 FI 44 28 6 6 6 11 0 81 13 18

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 17 28 22 22 11 0 0 44 33 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 17 28 17 33 0 6 18 53 18
2017 FI 0 18 18 23 23 5 14 22 55 22
2014 FI 0 32 8 24 12 24 0 42 47 23
2011 FI 11 11 33 17 6 22 0 29 29 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 22 17 6 17 17 17 42 33 18
2017 FI 14 18 23 5 18 14 9 42 29 22
2014 FI 0 16 24 4 4 36 16 34 16 23

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 39 17 11 6 6 0 65 18 18
2017 FI 23 46 18 5 9 0 0 69 14 22
2014 FI 12 41 20 0 4 23 0 69 5 23
2011 FI 29 47 12 6 0 6 0 81 6 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 17 28 6 6 22 17 36 18 18
2017 FI 14 18 22 0 9 23 14 51 14 22
2014 FI 0 29 8 4 4 44 12 65 17 23

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 33 28 11 6 11 6 47 20 18
2017 FI 23 36 18 0 9 9 5 69 10 22
2014 FI 8 57 4 0 4 27 0 89 5 23
2011 FI 28 44 6 6 6 11 0 81 13 18
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 56 11 11 0 0 0 78 11 18
2017 FI 18 36 14 9 23 0 0 55 32 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 11 39 39 11 0 0 0 50 11 18
2017 FI 14 55 18 9 5 0 0 69 14 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 44 17 28 11 0 0 44 39 18
2017 FI 5 23 27 32 9 5 0 28 43 22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 28 39 11 17 0 0 6 71 18 18
2017 FI 32 18 37 0 5 0 9 54 5 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 6 50 28 17 0 0 6 44 18
2017 FI 9 19 36 27 9 0 0 28 37 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 0 44 50 6 0 0 0 56 18
2017 FI 9 19 38 24 9 0 0 29 34 21

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 6 17 39 39 0 0 6 78 18
2017 FI 14 5 23 41 18 0 0 19 59 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 22 17 44 6 6 6 0 41 12 18
2017 FI 23 22 23 23 5 0 5 47 29 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 29 41 18 6 0 0 35 24 17
2017 FI 14 36 41 5 5 0 0 50 9 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 29 29 18 12 6 0 38 31 17
2017 FI 10 27 18 32 9 0 5 39 43 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 18 29 41 12 0 0 18 53 17
2017 FI 10 18 27 32 14 0 0 27 45 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 12 24 18 24 24 0 0 35 47 17
2017 FI 5 18 37 27 14 0 0 23 40 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 24 29 18 12 18 0 0 53 29 17
2017 FI 19 13 32 9 23 0 5 33 33 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 47 35 12 6 0 0 0 82 6 17
2017 FI 64 14 14 5 0 0 5 81 5 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 71 18 6 0 0 0 6 94 0 17

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 65 12 18 6 0 0 0 76 6 17
2017 FI 64 9 9 4 9 0 5 77 14 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 11 22 17 6 0 0 56 22 18
2017 FI 45 32 5 10 5 0 5 81 15 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 33 22 22 22 0 0 0 56 22 18
2017 FI 37 27 14 18 5 0 0 64 23 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 22 28 0 6 0 6 65 6 18
2017 FI 43 29 19 0 0 0 9 79 0 21

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 78 11 11 0 0 0 0 89 0 18
2017 FI 86 5 5 0 0 0 5 95 0 21

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 61 11 11 0 11 0 6 76 12 18
2017 FI 72 14 5 0 5 0 5 90 5 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 44 22 11 11 0 0 11 75 13 18
2017 FI 54 27 14 0 0 0 5 86 0 22

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 0 72 28 0 0 0 0 28 18
2017 FI 5 14 54 18 10 0 0 18 28 22

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 6 33 33 28 0 0 0 28 39 18
2017 FI 0 27 59 5 9 0 0 14 27 22
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 39 39 11 11 0 0 0 39 61 18
2017 FI 41 22 28 5 5 0 0 41 59 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 FI 27 11
2017 FI 16 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 27 11
2017 FI 45 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 FI 9 11
2017 FI 15 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 FI 36 11
2017 FI 46 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 FI 9 11
2017 FI 8 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 FI 18 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 FI 45 11
2017 FI 38 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 FI 0 64 9 9 0 18 11
2017 FI 0 77 8 0 8 8 13

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 FI 91 9 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 50 28 11 0 0 6 6 88 0 18

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 27 36 18 9 0 0 9 70 10 11
2017 FI 46 31 15 0 8 0 0 77 8 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 FI 0 9 27 0 0 9 55 25 0 11
2017 FI 0 8 0 8 8 0 76 32 68 13
Date modified: