2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 90. What is your sexual orientation?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 44 40 8 6 3 0 0 84 9 270
2018 Prefer not to answer 37 36 15 7 5 0 0 72 13 68

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 40 38 12 8 2 0 0 78 10 271
2018 Prefer not to answer 29 43 15 3 9 0 0 73 12 66

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 53 37 6 3 1 0 0 90 4 269
2018 Prefer not to answer 44 41 11 3 1 0 0 85 4 68

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 47 38 8 5 1 0 0 85 6 269
2018 Prefer not to answer 39 44 9 4 4 0 0 83 8 68

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 62 24 10 3 1 0 0 86 4 270
2018 Prefer not to answer 44 33 12 2 6 2 0 79 9 68

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 57 30 9 4 1 0 0 87 5 270
2018 Prefer not to answer 39 36 14 9 1 0 0 76 10 67

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 51 27 9 7 3 3 0 80 11 271
2018 Prefer not to answer 36 28 18 10 4 2 2 67 15 68
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 53 29 9 4 3 1 2 84 7 270
2018 Prefer not to answer 49 27 13 1 7 3 0 79 8 67

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 33 8 6 3 0 2 83 8 267
2018 Prefer not to answer 41 37 9 8 5 0 0 77 13 66

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 55 27 8 5 3 0 2 84 8 271
2018 Prefer not to answer 46 28 9 9 8 0 0 75 16 67

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 38 13 7 2 1 0 77 10 272
2018 Prefer not to answer 29 40 14 11 1 5 0 73 12 67

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 38 11 8 3 1 0 78 11 272
2018 Prefer not to answer 29 33 20 11 5 3 0 64 16 67

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 42 14 7 3 2 0 76 10 270
2018 Prefer not to answer 23 29 32 9 1 7 0 55 11 67

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 26 44 15 9 6 1 0 70 15 272
2018 Prefer not to answer 17 32 29 14 5 3 0 50 20 67
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 39 11 6 6 0 0 78 11 271
2018 Prefer not to answer 27 38 13 13 9 0 0 65 22 66

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 46 10 5 2 0 0 83 7 271
2018 Prefer not to answer 29 44 12 9 7 0 0 73 16 68

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 17 28 17 13 7 15 3 55 25 271
2018 Prefer not to answer 12 16 19 15 12 21 6 37 37 68

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 39 6 7 2 0 1 85 9 270
2018 Prefer not to answer 37 33 16 10 5 0 0 70 15 67

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 32 37 12 6 4 3 6 76 11 92
2018 Prefer not to answer 37 17 27 10 0 0 9 59 11 22

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 37 47 9 6 1 0 1 85 6 272
2018 Prefer not to answer 26 44 12 10 4 2 1 72 15 68

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 42 44 8 5 1 0 0 86 6 271
2018 Prefer not to answer 40 38 17 3 3 0 0 77 6 67

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 37 6 3 2 0 0 88 6 269
2018 Prefer not to answer 43 40 11 3 3 0 0 83 6 66

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 41 16 7 5 1 0 72 12 271
2018 Prefer not to answer 15 38 26 10 9 3 0 54 19 68

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 25 35 12 11 12 2 3 63 24 271
2018 Prefer not to answer 10 29 16 11 27 2 5 43 41 68

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 43 39 9 5 3 0 0 83 8 269
2018 Prefer not to answer 35 37 5 13 8 0 2 74 21 66

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 44 36 10 7 2 0 0 80 10 267
2018 Prefer not to answer 36 33 13 9 8 2 0 70 17 66

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 36 14 4 2 0 0 81 5 271
2018 Prefer not to answer 23 39 22 12 4 0 0 62 16 68

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 38 15 5 4 1 1 75 10 272
2018 Prefer not to answer 26 35 25 5 5 0 3 63 11 67

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 66 23 4 5 2 0 0 89 6 270
2018 Prefer not to answer 54 29 9 3 4 0 1 84 7 68

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 47 37 11 4 1 0 0 85 5 272
2018 Prefer not to answer 42 36 15 4 3 0 0 78 7 68

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Heterosexual 27 42 31 271
2018 Prefer not to answer 24 39 36 68

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Heterosexual 13 41 34 0 5 6 73
2018 Prefer not to answer 19 11 40 0 14 16 17
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 58 38 2 1 0 0 0 96 2 271
2018 Prefer not to answer 50 43 4 2 1 0 0 93 3 68

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 45 10 8 1 0 0 81 8 271
2018 Prefer not to answer 26 48 18 6 0 2 0 75 6 68

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 4 14 37 30 13 0 1 44 19 271
2018 Prefer not to answer 5 22 30 26 14 1 1 41 28 67

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 4 8 27 39 21 0 1 61 12 272
2018 Prefer not to answer 5 9 31 32 18 3 3 53 14 67

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 7 13 36 28 14 1 1 43 21 271
2018 Prefer not to answer 13 16 28 20 21 2 0 42 30 67

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 2 11 36 35 16 0 1 51 13 272
2018 Prefer not to answer 0 10 37 37 15 0 2 52 10 66

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 5 16 36 23 19 1 0 43 21 271
2018 Prefer not to answer 9 23 24 25 14 0 5 41 34 67

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 6 14 33 22 22 1 2 46 20 270
2018 Prefer not to answer 8 14 30 28 17 1 2 46 23 67

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 4 9 37 31 16 2 1 48 14 271
2018 Prefer not to answer 6 19 45 19 10 1 0 29 25 67

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 50 31 7 9 3 1 0 81 11 269
2018 Prefer not to answer 41 24 15 9 8 2 0 66 18 68

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 52 34 8 5 1 0 0 86 6 271
2018 Prefer not to answer 41 39 9 11 1 0 0 80 12 68

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 46 41 7 4 2 0 0 88 5 270
2018 Prefer not to answer 37 39 13 7 3 1 0 77 10 68

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 42 38 12 5 1 2 0 82 6 272
2018 Prefer not to answer 30 40 17 5 3 5 0 74 8 68

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 40 7 6 2 0 0 85 7 270
2018 Prefer not to answer 36 42 7 8 4 3 0 80 12 68

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 59 34 5 1 1 0 0 93 2 272
2018 Prefer not to answer 42 45 5 3 3 1 0 88 6 66

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 35 15 9 4 6 1 70 14 271
2018 Prefer not to answer 14 35 15 11 7 12 6 60 21 68

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 31 39 14 11 2 3 0 72 13 272
2018 Prefer not to answer 27 39 15 9 5 3 3 70 15 68

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 30 47 15 7 1 0 0 77 8 270
2018 Prefer not to answer 16 50 20 6 3 3 1 70 9 67

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 17 23 20 15 9 12 5 48 28 272
2018 Prefer not to answer 12 13 19 15 15 19 7 34 41 68

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 13 87 269
2018 Prefer not to answer 10 90 68

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 40 33

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 63 33

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 33

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 33

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 36 33

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Heterosexual 50 33

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Heterosexual 62 33

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 55 33

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Heterosexual 23 33

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Heterosexual 73 33

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Heterosexual 42 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 33

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Heterosexual 38 33

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Heterosexual 27 33

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 33

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 49 33

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 33

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 13 33

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 33

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 33

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 33 33

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 15 33

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 20 33

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 20 33

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 15 33

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 43 33

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 61 33

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 54 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 19 17 16 7 3 30 7 58 16 271
2018 Prefer not to answer 12 11 27 1 5 31 13 41 11 66

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 32 39 15 5 3 6 0 76 8 270
2018 Prefer not to answer 17 36 23 6 3 15 0 63 10 67

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 6 94 271
2018 Prefer not to answer 8 92 66

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Heterosexual 54 15

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 15

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 64 15

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 15

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Heterosexual 56 15

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 68 15

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Heterosexual 0 15

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 22 19 17 3 1 31 7 65 7 269
2018 Prefer not to answer 8 10 23 2 6 41 9 38 16 68

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 36 16 2 2 9 0 78 4 271
2018 Prefer not to answer 18 26 26 6 4 18 1 54 13 68
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 63 23 8 2 2 0 2 87 4 269
2018 Prefer not to answer 44 34 12 7 3 0 0 78 10 67

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 43 11 4 2 1 0 83 6 271
2018 Prefer not to answer 42 32 17 8 1 0 0 74 9 68

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 36 40 16 5 3 0 0 77 8 272
2018 Prefer not to answer 26 36 25 3 8 1 0 63 11 68

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 25 27 21 11 14 0 1 53 26 271
2018 Prefer not to answer 30 16 24 9 19 0 2 47 28 68

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 20 35 30 10 5 0 1 55 15 271
2018 Prefer not to answer 13 32 34 13 7 0 0 46 20 68

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 27 36 26 8 3 0 1 63 11 270
2018 Prefer not to answer 15 39 30 10 4 0 2 55 15 67

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 21 28 26 15 9 0 1 49 24 271
2018 Prefer not to answer 11 28 36 19 7 0 0 38 26 68

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 50 33 10 1 1 0 4 86 3 271
2018 Prefer not to answer 53 20 18 3 0 2 3 77 3 67

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 39 32 15 9 5 0 0 71 14 272
2018 Prefer not to answer 32 33 22 8 3 0 2 66 12 68

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 35 41 13 6 3 0 1 77 10 271
2018 Prefer not to answer 27 21 32 10 3 3 3 52 14 68

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 33 39 18 7 2 0 1 73 9 269
2018 Prefer not to answer 26 35 27 7 0 1 5 64 8 67

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 36 18 4 4 0 0 74 9 269
2018 Prefer not to answer 29 29 20 15 3 0 3 60 19 68

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 38 34 21 4 2 0 1 72 6 270
2018 Prefer not to answer 29 36 23 5 3 2 3 69 8 67

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 57 23 14 4 1 0 1 81 5 271
2018 Prefer not to answer 53 12 17 5 3 1 8 72 9 66

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 79 13 3 1 1 0 3 96 2 270
2018 Prefer not to answer 63 9 9 2 2 1 14 85 4 68

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 74 12 7 1 4 0 2 88 5 270
2018 Prefer not to answer 57 17 9 4 3 1 9 82 8 67

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 49 28 14 3 4 0 1 78 7 268
2018 Prefer not to answer 52 18 21 3 1 0 5 74 4 68

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 55 21 13 4 5 0 2 78 9 270
2018 Prefer not to answer 47 17 18 10 3 0 5 67 14 68

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 54 17 5 1 1 0 22 91 3 267
2018 Prefer not to answer 43 17 5 4 0 0 31 86 6 67

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 68 19 5 1 1 0 5 93 3 268
2018 Prefer not to answer 69 12 4 3 1 1 9 91 5 68

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 75 13 3 2 3 0 4 91 6 270
2018 Prefer not to answer 72 7 4 6 2 0 9 87 9 68

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 45 30 17 4 3 0 1 76 7 269
2018 Prefer not to answer 57 18 14 6 1 0 4 78 8 68

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 19 32 40 7 2 0 0 51 9 272
2018 Prefer not to answer 11 24 44 16 4 0 0 35 21 68

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 3 14 39 27 18 0 0 45 16 271
2018 Prefer not to answer 8 19 51 13 9 0 0 22 27 66
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 34 24 21 11 8 1 1 35 65 271
2018 Prefer not to answer 29 21 31 7 9 1 2 30 70 68

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 23 174
2018 Prefer not to answer 17 46

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 41 174
2018 Prefer not to answer 36 46

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 16 174
2018 Prefer not to answer 10 46

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 34 174
2018 Prefer not to answer 37 46

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Heterosexual 12 174
2018 Prefer not to answer 16 46

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Heterosexual 41 174
2018 Prefer not to answer 28 46

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Heterosexual 35 174
2018 Prefer not to answer 26 46

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Heterosexual 3 45 21 13 4 14 170
2018 Prefer not to answer 7 40 29 13 8 4 46

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Heterosexual 28 72 173
2018 Prefer not to answer 39 61 46

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 41 12 13 12 10 2 10 61 25 271
2018 Prefer not to answer 25 12 21 11 21 1 9 42 35 68

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 17 27 14 20 15 1 6 48 37 174
2018 Prefer not to answer 13 18 10 32 14 0 14 36 53 45

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Heterosexual 3 12 15 22 41 1 6 16 68 174
2018 Prefer not to answer 6 9 11 21 49 0 3 16 72 45
Date modified: