2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 89. Are you a member of a visible minority group?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 48 12 7 4 0 0 77 11 43
2018 Non-visible minority 44 38 8 6 3 0 0 83 9 309
2017 Visible minority 33 50 8 8 0 2 0 84 8 45
2017 Non-visible minority 34 46 11 6 3 0 0 80 9 295
2014 Visible minority 44 37 6 0 13 0 0 81 13 36
2014 Non-visible minority 39 40 13 6 2 0 0 78 8 286
2011 Visible minority 34 32 18 16 0 0 0 66 16 36
2011 Non-visible minority 42 39 10 6 4 0 0 81 10 280
2008 Visible minority 32 43 11 3 8 3 0 78 11 37
2008 Non-visible minority 41 37 10 7 4 0 0 79 11 294

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 41 23 11 2 0 0 64 13 42
2018 Non-visible minority 41 38 11 7 4 0 0 78 10 309
2017 Visible minority 38 37 11 8 6 0 0 75 14 45
2017 Non-visible minority 36 40 13 6 5 0 0 76 11 297

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 48 41 9 2 0 0 0 89 2 43
2018 Non-visible minority 53 36 7 3 1 0 0 89 4 307
2017 Visible minority 48 44 2 4 2 0 0 92 6 45
2017 Non-visible minority 51 37 8 3 1 0 0 88 4 296
2014 Visible minority 59 30 5 3 3 0 0 89 5 36
2014 Non-visible minority 58 31 8 3 0 0 0 89 3 286
2011 Visible minority 57 29 8 5 0 0 0 87 5 36
2011 Non-visible minority 57 31 10 3 0 0 0 88 3 280

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 53 9 5 2 0 0 84 7 43
2018 Non-visible minority 48 37 8 5 2 0 0 85 6 308
2017 Visible minority 42 41 8 6 4 0 0 82 10 45
2017 Non-visible minority 43 42 7 4 3 0 0 85 7 295
2014 Visible minority 45 39 3 3 10 0 0 84 13 36
2014 Non-visible minority 45 37 12 4 3 0 0 81 6 285
2011 Visible minority 44 35 19 3 0 0 0 79 3 36
2011 Non-visible minority 46 38 8 6 2 0 0 84 8 280
2008 Visible minority 38 46 5 3 5 3 0 86 8 37
2008 Non-visible minority 47 38 9 5 2 0 0 85 6 294

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 29 14 7 0 3 0 78 8 43
2018 Non-visible minority 61 25 9 2 2 0 0 86 5 309
2017 Visible minority 51 25 8 14 2 0 0 76 16 45
2017 Non-visible minority 49 33 10 5 2 1 0 83 7 296
2014 Visible minority 45 29 12 3 11 0 0 74 13 36
2014 Non-visible minority 46 36 7 7 5 0 0 82 11 286
2011 Visible minority 49 21 13 11 5 0 0 71 16 36
2011 Non-visible minority 49 30 12 4 4 0 0 80 8 280

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 33 18 7 0 0 0 75 7 43
2018 Non-visible minority 56 31 8 5 1 0 0 86 6 309
2017 Visible minority 43 33 8 14 2 0 0 76 16 45
2017 Non-visible minority 47 34 12 4 3 0 0 81 7 297
2014 Visible minority 45 27 8 3 18 0 0 72 20 36
2014 Non-visible minority 41 38 10 6 4 0 0 79 10 286
2011 Visible minority 44 24 19 11 3 0 0 68 13 36
2011 Non-visible minority 45 36 10 6 4 0 0 80 10 279
2008 Visible minority 39 31 19 8 3 0 0 69 11 36
2008 Non-visible minority 41 42 8 5 3 0 0 84 8 295

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 30 13 12 4 5 0 69 17 43
2018 Non-visible minority 50 26 10 7 3 2 1 79 11 310
2017 Visible minority 43 16 16 16 4 5 0 63 21 44
2017 Non-visible minority 41 25 17 8 4 5 0 70 13 297
2014 Visible minority 31 27 21 3 16 0 3 60 19 36
2014 Non-visible minority 43 27 13 8 5 3 0 73 14 286
2011 Visible minority 35 25 9 20 11 0 0 60 31 35
2011 Non-visible minority 45 24 13 6 6 5 0 73 13 280
2008 Visible minority 25 25 8 17 19 6 0 53 38 36
2008 Non-visible minority 42 28 13 7 5 3 1 74 13 295
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 37 11 7 3 0 0 79 10 42
2018 Non-visible minority 54 27 10 3 4 1 1 83 7 309
2017 Visible minority 47 25 12 6 4 4 2 76 10 45
2017 Non-visible minority 53 29 10 3 1 3 1 85 5 295
2014 Visible minority 43 29 11 0 18 0 0 71 18 36
2014 Non-visible minority 50 25 13 5 3 2 1 78 9 286
2011 Visible minority 41 35 11 0 8 5 0 80 8 36
2011 Non-visible minority 47 30 12 4 5 2 0 79 9 281
2008 Visible minority 40 34 11 3 6 3 3 79 9 35
2008 Non-visible minority 41 32 15 5 2 5 0 77 7 295

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 42 39 11 6 2 0 0 81 8 42
2018 Non-visible minority 48 33 8 6 3 0 1 82 10 306
2017 Visible minority 48 30 10 4 8 0 0 78 12 45
2017 Non-visible minority 49 34 7 6 3 1 1 84 9 296
2014 Visible minority 40 34 6 5 15 0 0 74 20 36
2014 Non-visible minority 44 32 11 9 4 0 1 76 12 286
2011 Visible minority 36 37 8 8 5 5 0 78 14 36
2011 Non-visible minority 42 36 9 5 6 0 1 79 12 281
2008 Visible minority 29 34 17 6 9 0 6 67 15 35
2008 Non-visible minority 41 37 11 8 3 1 0 79 11 295

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 46 35 11 4 3 0 0 81 7 42
2018 Non-visible minority 55 26 8 7 4 0 2 82 10 310
2017 Visible minority 55 25 8 4 8 0 0 80 12 45
2017 Non-visible minority 53 29 7 5 4 0 1 83 9 297
2014 Visible minority 48 27 5 3 18 0 0 74 20 36
2014 Non-visible minority 49 29 8 6 6 1 1 79 13 286

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 47 16 4 2 3 0 77 7 43
2018 Non-visible minority 38 37 12 8 2 3 0 77 11 310
2017 Visible minority 33 29 18 10 6 4 0 64 17 45
2017 Non-visible minority 27 36 16 9 5 5 1 67 15 296
2014 Visible minority 29 43 14 0 12 0 3 73 13 36
2014 Non-visible minority 22 45 13 7 8 5 0 71 15 285
2011 Visible minority 34 27 19 5 11 5 0 63 17 36
2011 Non-visible minority 21 37 19 12 5 6 1 62 18 281

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 36 16 9 2 3 0 71 12 43
2018 Non-visible minority 38 38 11 8 4 2 0 76 12 309
2017 Visible minority 31 40 12 10 8 0 0 70 18 45
2017 Non-visible minority 29 35 17 11 5 2 0 66 16 297
2014 Visible minority 34 35 11 3 15 0 3 70 18 36
2014 Non-visible minority 25 41 16 9 8 0 0 67 17 286
2011 Visible minority 34 29 20 11 5 0 0 64 16 36
2011 Non-visible minority 23 42 17 8 7 2 0 67 15 280
2008 Visible minority 31 31 22 6 6 6 0 65 12 36
2008 Non-visible minority 26 45 13 9 6 1 0 72 15 295

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 40 19 14 2 5 0 64 17 43
2018 Non-visible minority 33 38 17 7 2 3 0 73 9 308
2017 Visible minority 27 33 13 10 8 7 2 66 20 45
2017 Non-visible minority 24 36 18 12 3 7 0 65 16 297
2014 Visible minority 16 46 11 5 15 3 3 66 22 35
2014 Non-visible minority 19 39 22 10 4 5 0 62 15 286
2011 Visible minority 21 50 19 3 3 5 0 74 6 36
2011 Non-visible minority 19 46 22 9 2 3 0 66 11 281
2008 Visible minority 17 31 28 11 3 11 0 53 16 36
2008 Non-visible minority 20 44 18 11 3 4 0 67 15 295

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 55 14 9 6 0 0 71 16 43
2018 Non-visible minority 26 40 17 10 5 2 0 66 16 310
2017 Visible minority 25 28 14 10 14 9 0 58 26 45
2017 Non-visible minority 22 37 17 13 6 3 0 62 20 297
2014 Visible minority 21 40 14 8 15 0 3 62 24 36
2014 Non-visible minority 17 38 20 15 8 2 0 56 23 286
2011 Visible minority 36 32 13 13 3 3 0 70 17 36
2011 Non-visible minority 22 48 12 14 3 1 0 71 17 281
2008 Visible minority 26 40 11 14 6 3 0 68 21 35
2008 Non-visible minority 22 50 14 10 3 1 0 73 13 294
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 36 17 13 9 0 0 61 22 42
2018 Non-visible minority 39 39 10 7 6 0 0 77 13 309
2017 Visible minority 40 30 10 10 9 0 0 71 19 45
2017 Non-visible minority 35 38 16 6 4 0 0 73 11 296
2014 Visible minority 22 38 5 18 14 3 0 62 32 35
2014 Non-visible minority 34 35 13 11 7 0 0 69 18 286
2011 Visible minority 26 24 18 13 19 0 0 50 32 36
2011 Non-visible minority 29 39 16 9 7 0 0 67 17 279

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 51 12 6 4 0 0 78 11 43
2018 Non-visible minority 37 44 9 6 3 0 0 82 9 310
2017 Visible minority 31 44 8 10 4 2 0 77 15 45
2017 Non-visible minority 37 44 10 6 3 0 0 80 10 297

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 23 26 14 5 22 2 41 25 43
2018 Non-visible minority 17 25 16 14 9 15 4 52 29 310
2017 Visible minority 17 10 22 13 14 22 2 35 36 45
2017 Non-visible minority 13 26 15 16 8 19 2 50 31 296
2014 Visible minority 8 24 16 13 24 13 3 38 43 36
2014 Non-visible minority 13 25 15 15 11 19 2 48 33 285

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 52 9 4 3 0 0 83 8 41
2018 Non-visible minority 44 36 8 8 2 0 1 81 11 310
2017 Visible minority 32 40 18 4 4 0 2 73 8 45
2017 Non-visible minority 43 35 9 6 4 1 1 80 10 297
2014 Visible minority 29 40 8 3 18 0 3 71 21 36
2014 Non-visible minority 43 31 13 8 3 1 1 75 12 286
2011 Visible minority 37 35 12 8 5 3 0 74 13 36
2011 Non-visible minority 39 36 11 5 7 1 1 76 12 281
2008 Visible minority 29 46 9 3 11 3 0 76 15 35
2008 Non-visible minority 37 40 10 8 4 0 1 78 12 294

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 40 31 19 10 0 0 0 71 10 10
2018 Non-visible minority 33 33 14 6 4 3 7 73 11 104
2017 Non-visible minority 31 37 8 7 6 7 4 77 14 105
2014 Non-visible minority 29 35 6 10 1 4 15 80 13 102

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 54 9 9 0 3 2 81 10 43
2018 Non-visible minority 38 44 9 6 2 0 1 83 8 311
2017 Visible minority 40 42 10 8 0 0 0 81 8 45
2017 Non-visible minority 41 36 10 10 3 0 0 77 13 297
2014 Visible minority 30 36 8 10 12 0 3 68 23 36
2014 Non-visible minority 30 43 13 7 5 1 1 75 12 286
2011 Visible minority 36 40 8 8 8 0 0 76 16 36
2011 Non-visible minority 31 44 13 6 3 0 3 77 9 281
2008 Visible minority 30 35 19 5 8 0 3 67 14 37
2008 Non-visible minority 29 45 16 6 2 0 2 75 9 294

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 52 12 4 5 0 0 79 10 42
2018 Non-visible minority 43 42 9 5 1 0 0 85 6 310
2017 Visible minority 33 43 12 12 0 0 0 76 12 45
2017 Non-visible minority 41 42 7 7 2 0 0 84 9 296
2014 Visible minority 36 43 11 8 3 0 0 78 11 36
2014 Non-visible minority 45 38 10 6 1 0 0 83 7 286
2011 Visible minority 39 48 5 8 0 0 0 87 8 36
2011 Non-visible minority 47 33 11 7 2 0 0 80 9 279
2008 Visible minority 22 49 11 5 11 3 0 72 17 37
2008 Non-visible minority 44 37 9 6 4 0 0 82 10 293

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 38 12 6 5 0 0 77 12 43
2018 Non-visible minority 53 36 6 3 2 0 0 89 5 306
2017 Visible minority 29 53 6 2 10 0 0 82 12 45
2017 Non-visible minority 47 40 7 5 1 0 0 87 6 296
2014 Visible minority 41 35 9 8 8 0 0 76 16 36
2014 Non-visible minority 50 38 6 5 1 0 0 88 6 286
2011 Visible minority 34 51 5 8 3 0 0 84 10 36
2011 Non-visible minority 48 41 5 4 2 0 0 89 6 281
2008 Visible minority 32 41 16 3 5 0 3 75 8 37
2008 Non-visible minority 49 39 5 5 1 0 0 88 6 294

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 37 19 17 2 2 0 61 20 42
2018 Non-visible minority 28 41 17 7 6 1 0 70 13 310
2017 Visible minority 27 46 14 0 10 2 2 76 10 45
2017 Non-visible minority 32 40 10 8 6 3 0 75 15 296
2014 Visible minority 24 40 11 8 15 0 3 65 23 36
2014 Non-visible minority 31 37 14 9 6 1 0 70 15 285
2011 Visible minority 36 32 8 8 11 3 3 72 20 36
2011 Non-visible minority 32 38 14 8 5 1 1 72 13 281
2008 Visible minority 19 35 14 11 16 3 3 57 29 37
2008 Non-visible minority 23 44 15 10 5 2 0 69 16 294

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 19 42 11 5 16 3 4 65 23 43
2018 Non-visible minority 24 32 13 12 14 2 3 59 28 309
2017 Visible minority 21 25 16 8 23 0 7 49 34 45
2017 Non-visible minority 22 34 13 12 16 2 1 58 28 296
2014 Visible minority 11 29 13 13 22 3 10 45 40 36
2014 Non-visible minority 19 30 15 18 14 1 2 52 33 286
2011 Visible minority 21 19 12 13 32 3 0 41 46 36
2011 Non-visible minority 21 27 12 22 13 1 4 50 37 281
2008 Visible minority 14 32 3 19 30 3 0 47 50 37
2008 Non-visible minority 17 34 15 14 13 3 4 55 29 292

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 26 42 18 5 6 0 3 70 12 43
2018 Non-visible minority 44 38 7 7 4 0 0 82 11 306
2017 Visible minority 29 44 16 6 4 2 0 74 10 45
2017 Non-visible minority 46 37 7 6 4 0 0 83 10 296
2014 Visible minority 23 50 8 8 8 0 3 75 16 36
2014 Non-visible minority 34 41 10 10 6 0 0 75 15 285
2011 Visible minority 39 45 8 8 0 0 0 84 8 36
2011 Non-visible minority 35 42 10 7 4 1 1 78 12 279

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 46 15 16 0 3 0 69 16 41
2018 Non-visible minority 46 33 10 7 4 0 0 80 11 306
2017 Visible minority 34 33 18 10 4 2 0 68 14 45
2017 Non-visible minority 46 35 9 6 4 0 0 81 10 294
2014 Visible minority 23 39 9 11 15 0 3 64 26 36
2014 Non-visible minority 43 33 9 11 4 0 0 76 15 286

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 27 46 19 9 0 0 0 72 9 43
2018 Non-visible minority 43 35 14 5 3 0 0 78 7 310
2017 Visible minority 36 35 17 6 6 0 0 71 12 45
2017 Non-visible minority 38 44 9 4 4 0 0 83 8 295
2014 Visible minority 36 35 8 11 10 0 0 71 20 36
2014 Non-visible minority 37 41 11 6 3 1 0 79 10 286
2011 Visible minority 37 47 6 5 5 0 0 84 11 35
2011 Non-visible minority 40 43 9 5 2 1 1 84 7 281

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 20 34 23 9 6 6 3 58 16 43
2018 Non-visible minority 35 38 16 5 4 0 1 75 9 309
2017 Visible minority 21 42 16 8 8 4 2 67 17 45
2017 Non-visible minority 31 41 15 6 4 3 0 74 11 297

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 22 9 7 4 0 3 79 12 43
2018 Non-visible minority 64 25 5 4 2 0 0 89 6 309
2017 Visible minority 51 33 2 4 6 0 5 88 10 45
2017 Non-visible minority 53 30 8 4 4 0 1 84 8 297
2014 Visible minority 43 27 10 8 12 0 0 69 20 36
2014 Non-visible minority 44 32 11 8 5 0 1 76 13 284
2011 Visible minority 36 45 11 5 3 0 0 81 8 36
2011 Non-visible minority 43 38 9 6 3 0 1 81 9 280

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 35 48 13 4 0 0 0 83 4 43
2018 Non-visible minority 47 36 12 4 1 0 0 83 5 311
2017 Visible minority 54 34 12 0 0 0 0 88 0 45
2017 Non-visible minority 47 37 10 4 2 0 1 84 6 297
2014 Visible minority 30 48 10 10 3 0 0 77 12 36
2014 Non-visible minority 34 38 17 9 2 0 0 72 11 285
2011 Visible minority 24 53 15 8 0 0 0 77 8 36
2011 Non-visible minority 33 36 20 6 5 0 0 69 11 281
2008 Visible minority 22 51 19 5 3 0 0 73 8 37
2008 Non-visible minority 26 37 20 11 5 0 1 64 16 292

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Visible minority 34 32 33 43
2018 Non-visible minority 25 43 33 310
2017 Visible minority 38 24 39 45
2017 Non-visible minority 30 38 32 297
2014 Visible minority 29 42 29 36
2014 Non-visible minority 24 44 32 286
2011 Visible minority 26 34 40 36
2011 Non-visible minority 28 41 31 281

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Visible minority 12 39 34 0 0 15 15
2018 Non-visible minority 14 36 36 0 8 7 78
2017 Visible minority 10 9 31 10 34 6 16
2017 Non-visible minority 12 25 50 5 2 6 90
2014 Visible minority 0 18 64 0 9999 18 11
2014 Non-visible minority 24 28 36 7 9999 6 69
2011 Visible minority 21 0 59 0 9999 20 10
2011 Non-visible minority 26 19 40 9 9999 6 77
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 40 6 2 0 0 0 91 2 43
2018 Non-visible minority 59 38 2 1 1 0 0 96 2 310
2017 Visible minority 54 34 6 2 2 2 0 90 4 45
2017 Non-visible minority 50 41 6 2 2 0 0 90 4 297
2014 Visible minority 44 40 3 5 3 5 0 89 8 36
2014 Non-visible minority 47 37 9 5 1 0 0 85 6 286
2011 Visible minority 55 29 11 5 0 0 0 84 5 36
2011 Non-visible minority 47 39 8 4 2 0 0 86 6 281
2008 Visible minority 51 30 11 3 3 3 0 83 6 37
2008 Non-visible minority 52 36 7 3 1 1 0 89 4 294

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 25 55 9 12 0 0 0 80 12 43
2018 Non-visible minority 35 45 12 7 1 0 0 80 8 309
2017 Visible minority 42 34 11 4 4 5 0 80 8 45
2017 Non-visible minority 36 45 9 6 1 1 1 83 7 297
2014 Visible minority 37 53 10 0 0 0 0 90 0 36
2014 Non-visible minority 44 46 7 1 2 0 0 90 3 286
2011 Visible minority 36 40 13 3 5 3 0 78 8 36
2011 Non-visible minority 32 47 12 5 2 1 0 80 7 280

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 17 24 42 7 0 0 49 26 43
2018 Non-visible minority 3 16 37 27 15 0 1 43 20 309
2017 Visible minority 4 13 35 25 17 0 6 44 18 43
2017 Non-visible minority 6 19 38 21 13 1 2 35 26 296
2014 Visible minority 11 24 37 14 13 0 0 27 36 35
2014 Non-visible minority 7 25 41 18 7 1 1 26 33 286
2011 Visible minority 16 20 32 16 13 0 3 30 37 36
2011 Non-visible minority 7 25 34 22 9 0 3 31 34 281
2008 Visible minority 16 22 30 19 8 0 5 29 40 37
2008 Non-visible minority 11 28 35 18 6 0 1 25 39 294

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 6 8 21 40 22 3 0 64 15 43
2018 Non-visible minority 3 7 29 37 21 0 2 60 11 310
2017 Visible minority 4 9 26 27 20 8 6 55 15 43
2017 Non-visible minority 5 13 34 26 17 1 4 45 19 296
2014 Visible minority 8 3 26 21 31 5 6 58 12 36
2014 Non-visible minority 5 9 22 38 22 2 3 63 14 286
2011 Visible minority 11 5 18 32 20 0 13 60 19 36
2011 Non-visible minority 4 10 22 34 20 2 7 59 16 281
2008 Visible minority 8 14 27 24 19 3 5 47 24 37
2008 Non-visible minority 4 16 30 30 15 2 3 47 21 293

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 15 16 22 33 12 3 0 46 31 43
2018 Non-visible minority 8 14 35 25 16 1 1 42 22 309
2017 Visible minority 17 8 25 25 19 0 6 46 27 44
2017 Non-visible minority 9 17 33 23 14 2 3 39 27 297
2014 Visible minority 19 16 42 13 3 3 5 17 38 36
2014 Non-visible minority 10 22 32 21 11 1 3 33 34 286
2011 Visible minority 19 8 27 20 13 0 13 38 31 36
2011 Non-visible minority 6 22 26 29 12 2 3 43 30 281
2008 Visible minority 11 31 25 17 8 3 6 27 45 36
2008 Non-visible minority 9 24 36 18 8 1 4 28 34 292

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 2 7 32 49 7 0 3 58 10 43
2018 Non-visible minority 2 11 37 32 17 0 1 50 13 309
2017 Visible minority 4 8 21 35 22 0 10 64 13 43
2017 Non-visible minority 5 10 35 30 18 0 2 49 15 293
2014 Visible minority 5 13 44 24 8 3 3 34 20 35
2014 Non-visible minority 8 19 36 24 10 1 2 35 28 285
2011 Visible minority 11 13 31 26 11 0 8 40 26 36
2011 Non-visible minority 7 22 33 24 12 1 2 37 30 281
2008 Visible minority 6 17 33 25 14 3 3 41 24 36
2008 Non-visible minority 8 19 38 22 10 1 1 32 28 294

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 12 36 32 10 3 3 44 17 43
2018 Non-visible minority 6 18 32 23 19 1 1 43 24 309
2017 Visible minority 11 6 15 25 31 2 10 64 19 43
2017 Non-visible minority 9 17 28 23 18 1 4 43 27 296
2014 Visible minority 11 23 44 9 8 3 3 17 36 36
2014 Non-visible minority 14 26 29 16 10 2 2 27 42 285
2011 Visible minority 19 13 28 8 24 0 8 35 35 36
2011 Non-visible minority 14 21 27 20 12 1 5 34 37 281
2008 Visible minority 14 16 14 27 24 0 5 54 31 37
2008 Non-visible minority 16 23 27 19 11 1 3 32 40 293

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 10 23 41 16 0 6 61 15 43
2018 Non-visible minority 6 14 33 21 22 2 2 45 21 308
2017 Visible minority 7 6 23 20 28 5 10 57 15 43
2017 Non-visible minority 10 17 25 27 17 1 3 46 28 296
2014 Visible minority 5 3 31 22 21 8 10 52 10 36
2014 Non-visible minority 4 11 23 34 19 6 3 58 17 286
2011 Visible minority 5 13 16 23 32 5 5 61 21 36
2011 Non-visible minority 2 16 25 28 20 2 6 53 20 281
2008 Visible minority 11 8 22 24 22 5 8 53 22 37
2008 Non-visible minority 8 14 27 27 13 5 6 45 24 293

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 10 34 41 7 0 3 50 15 43
2018 Non-visible minority 5 12 39 26 17 2 0 44 17 309
2017 Visible minority 6 13 31 23 18 2 8 45 21 44
2017 Non-visible minority 8 14 34 24 15 3 2 41 23 297
2014 Visible minority 26 13 18 29 5 5 3 38 43 36
2014 Non-visible minority 8 15 41 21 10 2 2 33 24 286

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 32 9 15 4 2 0 72 19 43
2018 Non-visible minority 49 29 8 8 4 1 0 79 12 308
2017 Visible minority 44 28 8 10 8 2 0 74 18 45
2017 Non-visible minority 50 29 7 6 5 2 0 82 11 296
2014 Visible minority 37 26 14 8 15 0 0 63 23 36
2014 Non-visible minority 45 29 7 11 7 1 0 74 18 285

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 39 7 7 0 0 0 85 7 43
2018 Non-visible minority 51 34 8 6 1 0 0 85 7 310
2017 Visible minority 53 25 10 4 8 0 0 78 12 45
2017 Non-visible minority 51 35 6 5 1 1 0 87 7 297
2014 Visible minority 40 40 5 0 15 0 0 80 15 36
2014 Non-visible minority 44 38 6 9 3 0 0 83 11 286

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 31 50 11 4 4 0 0 81 9 43
2018 Non-visible minority 46 40 8 4 2 0 0 86 6 309

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 32 21 16 0 0 0 64 16 43
2018 Non-visible minority 42 38 12 3 2 3 0 83 5 311
2017 Visible minority 27 34 13 4 14 8 0 66 20 45
2017 Non-visible minority 40 40 10 4 2 4 0 83 6 297
2014 Visible minority 28 35 8 8 20 0 0 64 28 36
2014 Non-visible minority 50 38 5 2 1 3 0 91 3 286

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 32 43 9 13 0 2 0 77 13 43
2018 Non-visible minority 45 39 8 5 2 1 0 85 7 309
2017 Visible minority 41 31 12 12 4 0 0 73 16 45
2017 Non-visible minority 41 42 9 5 1 2 0 85 6 297
2014 Visible minority 37 29 8 8 18 0 0 66 26 36
2014 Non-visible minority 43 39 9 3 3 2 0 85 6 286
2011 Visible minority 38 22 8 13 11 5 3 65 26 36
2011 Non-visible minority 36 40 14 4 3 3 0 78 8 279

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 36 12 0 0 0 0 88 0 42
2018 Non-visible minority 57 35 4 2 1 0 0 92 4 310
2017 Visible minority 53 27 9 10 2 0 0 80 12 45
2017 Non-visible minority 53 35 5 4 2 1 0 89 6 297
2014 Visible minority 45 35 3 0 18 0 0 80 18 36
2014 Non-visible minority 49 39 4 5 3 0 0 88 8 285
2011 Visible minority 52 21 11 11 5 0 0 73 16 36
2011 Non-visible minority 46 39 7 5 3 0 0 86 8 280
2008 Visible minority 46 31 9 9 6 0 0 77 14 35
2008 Non-visible minority 48 35 11 3 3 0 0 83 6 293

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 28 26 30 9 2 2 2 56 12 43
2018 Non-visible minority 27 36 12 10 5 7 2 70 17 310
2017 Visible minority 36 24 12 16 4 6 2 65 22 45
2017 Non-visible minority 29 34 13 7 5 7 4 71 14 296
2014 Visible minority 21 29 23 8 8 8 3 57 18 36
2014 Non-visible minority 26 31 14 7 9 6 6 66 18 286

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 35 20 15 5 5 7 55 22 43
2018 Non-visible minority 33 38 13 10 3 3 0 74 13 310
2017 Visible minority 37 30 20 10 2 2 0 68 12 45
2017 Non-visible minority 32 38 11 9 5 4 1 73 15 297
2014 Visible minority 29 31 5 11 15 8 0 66 28 36
2014 Non-visible minority 40 35 10 7 6 3 0 77 13 286
2011 Visible minority 34 29 11 8 13 0 4 66 22 36
2011 Non-visible minority 34 32 12 9 5 6 2 72 15 280
2008 Visible minority 31 28 8 14 14 6 0 62 29 36
2008 Non-visible minority 33 35 12 7 6 5 2 73 15 295

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 47 17 15 0 0 2 66 16 41
2018 Non-visible minority 29 46 16 6 2 1 0 76 8 309

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 4 27 11 20 9 16 12 43 41 43
2018 Non-visible minority 18 19 21 15 10 13 4 45 30 310
2017 Visible minority 19 22 16 10 16 14 4 50 31 45
2017 Non-visible minority 14 24 17 14 13 16 3 47 33 297
2014 Visible minority 8 16 16 18 21 13 8 30 50 36
2014 Non-visible minority 13 17 21 15 15 17 3 38 37 286
2011 Visible minority 20 16 16 11 21 11 5 43 38 36
2011 Non-visible minority 10 16 17 14 15 20 7 37 40 281

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 18 82 42
2018 Non-visible minority 12 88 309

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 16 19 23 10 5 27 0 48 20 42
2018 Non-visible minority 18 15 18 5 3 32 9 55 14 309
2017 Visible minority 15 16 14 6 6 23 20 55 20 45
2017 Non-visible minority 12 22 17 5 6 30 8 55 17 297
2014 Visible minority 0 23 24 3 11 36 3 39 22 36
2014 Non-visible minority 14 13 16 5 6 37 8 50 20 286

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 45 17 4 3 7 0 73 8 42
2018 Non-visible minority 31 37 17 5 2 8 0 74 8 309
2017 Visible minority 33 25 14 6 4 14 4 71 11 45
2017 Non-visible minority 25 36 16 7 6 10 1 68 14 296
2014 Visible minority 3 40 16 0 18 24 0 56 23 36
2014 Non-visible minority 24 29 18 4 5 19 1 66 11 285
2011 Visible minority 25 32 22 5 11 5 0 60 17 36
2011 Non-visible minority 29 33 18 4 3 13 0 72 8 281

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 13 87 43
2018 Non-visible minority 6 94 308

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 9 11 34 10 3 28 5 30 19 43
2018 Non-visible minority 20 17 17 2 2 35 7 64 7 308
2017 Visible minority 13 14 11 10 7 28 15 49 31 45
2017 Non-visible minority 16 17 16 1 3 41 6 62 8 294
2014 Visible minority 5 18 24 0 13 27 12 38 22 36
2014 Non-visible minority 13 16 14 3 1 47 6 61 9 286

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 23 36 24 5 3 7 2 65 9 43
2018 Non-visible minority 33 33 18 3 2 12 0 74 6 310
2017 Visible minority 29 30 19 6 4 12 0 67 11 45
2017 Non-visible minority 29 33 15 3 3 14 2 75 7 296
2014 Visible minority 13 32 21 8 8 16 3 55 19 36
2014 Non-visible minority 27 28 14 3 2 24 1 74 6 284
2011 Visible minority 41 27 11 11 5 5 0 72 17 36
2011 Non-visible minority 35 36 11 2 2 13 1 82 5 281
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 28 11 0 5 0 0 84 5 42
2018 Non-visible minority 60 24 9 4 2 0 1 85 6 308
2017 Visible minority 58 16 8 4 8 4 2 79 12 45
2017 Non-visible minority 60 24 7 3 4 2 1 86 7 297

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 36 16 12 0 0 0 72 12 43
2018 Non-visible minority 41 41 11 5 2 1 0 83 7 310
2017 Visible minority 34 48 6 4 4 2 2 86 8 45
2017 Non-visible minority 34 46 10 6 2 2 0 82 8 297

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 44 26 6 3 2 0 63 10 43
2018 Non-visible minority 37 38 16 4 4 0 0 75 8 311
2017 Visible minority 33 41 16 4 6 0 0 74 10 45
2017 Non-visible minority 24 44 19 6 5 2 0 69 11 297

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 34 19 7 18 0 0 55 26 42
2018 Non-visible minority 27 24 22 11 15 0 2 51 26 311
2017 Visible minority 21 31 20 14 12 0 2 52 27 45
2017 Non-visible minority 21 21 21 16 21 0 1 42 37 297

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 8 52 27 4 8 0 2 61 12 42
2018 Non-visible minority 20 32 31 12 4 0 0 52 17 311
2017 Visible minority 25 33 29 11 0 0 2 59 12 44
2017 Non-visible minority 17 29 31 14 7 0 2 47 22 295

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 45 26 7 2 0 5 63 9 42
2018 Non-visible minority 26 36 27 8 3 0 0 62 11 309
2017 Visible minority 31 37 17 4 10 0 2 69 14 45
2017 Non-visible minority 20 37 23 10 8 0 2 58 18 296

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 14 41 25 13 8 0 0 55 21 42
2018 Non-visible minority 20 26 28 16 9 0 1 46 25 310
2017 Visible minority 29 28 16 16 4 2 4 61 22 45
2017 Non-visible minority 18 29 24 16 10 0 3 49 27 296

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 41 40 8 0 2 3 7 89 2 42
2018 Non-visible minority 53 29 12 2 1 0 3 85 3 310
2017 Visible minority 49 15 14 6 2 0 14 75 9 45
2017 Non-visible minority 44 30 15 2 1 0 8 80 3 296

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 36 30 25 5 4 0 0 66 9 43
2018 Non-visible minority 39 32 15 9 5 0 1 72 13 310
2017 Visible minority 29 35 19 15 0 0 2 65 16 45
2017 Non-visible minority 30 36 19 7 7 0 1 66 14 293

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 32 16 15 5 3 0 63 20 42
2018 Non-visible minority 34 38 16 6 3 0 1 73 10 311
2017 Visible minority 26 14 34 14 6 2 4 43 21 45
2017 Non-visible minority 30 37 21 6 5 0 1 68 11 292

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 21 29 31 14 2 0 2 51 17 41
2018 Non-visible minority 34 39 17 6 2 1 1 75 8 309
2017 Visible minority 23 38 19 10 4 0 6 65 15 45
2017 Non-visible minority 25 37 24 10 3 0 1 63 13 292

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 18 31 34 15 2 0 0 50 17 42
2018 Non-visible minority 38 35 15 6 4 0 1 74 10 309
2017 Visible minority 29 23 22 10 6 2 8 58 17 45
2017 Non-visible minority 32 34 18 8 5 0 1 67 14 293

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 29 36 24 4 4 3 0 67 9 41
2018 Non-visible minority 38 34 21 4 2 0 1 73 6 311
2017 Visible minority 34 35 19 8 2 0 2 71 10 45
2017 Non-visible minority 31 37 21 6 3 1 1 69 9 293

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 58 27 5 2 0 2 5 92 2 41
2018 Non-visible minority 55 20 16 4 2 0 2 77 7 310
2017 Visible minority 70 18 4 2 2 0 4 92 4 45
2017 Non-visible minority 57 23 10 6 2 0 2 81 9 296

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 70 18 5 0 0 2 5 94 0 42
2018 Non-visible minority 78 12 3 1 1 0 5 94 2 310

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 56 14 15 5 5 0 4 73 11 42
2018 Non-visible minority 72 13 6 2 4 0 3 89 5 309
2017 Visible minority 62 12 6 6 6 2 7 81 13 45
2017 Non-visible minority 72 14 4 3 3 1 2 90 7 295

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 47 26 20 2 5 0 0 73 7 42
2018 Non-visible minority 51 26 16 3 3 0 2 78 6 307
2017 Visible minority 60 16 14 0 4 2 4 81 4 45
2017 Non-visible minority 51 28 14 2 3 1 2 81 5 294

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 23 10 11 5 0 0 74 16 42
2018 Non-visible minority 55 20 14 4 5 0 3 77 9 309
2017 Visible minority 61 18 6 6 2 2 4 85 9 44
2017 Non-visible minority 59 19 8 6 5 1 1 81 11 294

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 52 19 2 2 0 0 24 94 3 41
2018 Non-visible minority 53 16 5 1 1 0 24 90 3 306
2017 Visible minority 63 8 2 6 0 0 21 90 7 45
2017 Non-visible minority 48 15 9 2 1 1 24 84 4 295

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 62 19 4 0 0 2 12 95 0 42
2018 Non-visible minority 70 17 4 2 1 0 5 92 4 307
2017 Visible minority 72 12 2 0 0 0 15 98 0 45
2017 Non-visible minority 69 18 5 1 0 0 7 93 1 294

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 55 25 8 5 3 0 4 83 8 42
2018 Non-visible minority 77 9 3 3 3 0 5 91 6 309
2017 Visible minority 73 8 2 4 2 0 10 90 7 45
2017 Non-visible minority 75 12 4 2 2 0 5 91 5 296

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 38 38 15 5 2 0 2 78 7 42
2018 Non-visible minority 49 27 16 4 3 0 1 77 7 308
2017 Visible minority 52 24 11 2 2 0 8 84 4 45
2017 Non-visible minority 47 32 14 4 2 0 1 80 6 295

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 13 32 38 14 2 0 0 45 16 43
2018 Non-visible minority 18 31 41 8 3 0 0 48 11 311
2017 Visible minority 16 35 43 2 4 0 0 51 6 45
2017 Non-visible minority 10 33 40 12 4 1 0 43 16 296

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 0 16 44 30 9 0 0 39 16 42
2018 Non-visible minority 4 14 41 24 17 0 0 41 19 308
2017 Visible minority 2 12 28 43 15 0 0 58 14 45
2017 Non-visible minority 5 15 42 27 11 0 0 38 20 296
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 43 22 16 6 10 0 2 44 56 43
2018 Non-visible minority 32 24 23 10 9 2 1 33 67 310
2017 Visible minority 21 12 34 14 11 8 0 23 77 45
2017 Non-visible minority 28 22 16 15 14 3 0 30 70 297

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 13 24
2018 Non-visible minority 25 203
2017 Visible minority 37 30
2017 Non-visible minority 24 201

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 47 24
2018 Non-visible minority 40 203
2017 Visible minority 44 30
2017 Non-visible minority 39 201

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 9 24
2018 Non-visible minority 16 203
2017 Visible minority 13 30
2017 Non-visible minority 20 201

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 34 24
2018 Non-visible minority 37 203
2017 Visible minority 21 30
2017 Non-visible minority 40 201

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Visible minority 4 24
2018 Non-visible minority 14 203
2017 Visible minority 8 30
2017 Non-visible minority 14 201

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Visible minority 39 24
2018 Non-visible minority 40 203

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Visible minority 44 24
2018 Non-visible minority 32 203
2017 Visible minority 19 30
2017 Non-visible minority 41 201

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Visible minority 0 58 25 8 0 8 23
2018 Non-visible minority 5 41 23 13 5 13 201
2017 Visible minority 3 63 25 6 0 3 30
2017 Non-visible minority 5 46 21 8 4 15 193

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Visible minority 33 67 23
2018 Non-visible minority 30 70 203

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 33 20 13 9 8 2 14 63 21 43
2018 Non-visible minority 39 12 15 12 12 2 8 56 27 310

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 17 20 21 11 22 0 8 41 36 24
2018 Non-visible minority 16 26 12 23 14 0 7 46 41 203
2017 Visible minority 36 16 12 9 27 0 0 53 36 31
2017 Non-visible minority 18 26 14 13 19 1 8 49 35 202

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Visible minority 0 16 24 26 30 0 4 17 58 24
2018 Non-visible minority 4 11 14 21 45 1 5 15 70 203
2017 Visible minority 8 5 3 31 45 3 6 14 83 31
2017 Non-visible minority 3 8 10 16 51 3 9 13 76 201
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