2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 49 37 7 0 8 0 0 85 8 14
2018 Not a person with a disability 42 40 9 6 3 0 0 82 9 338
2017 Person with a disability 38 55 0 7 0 0 0 93 7 13
2017 Not a person with a disability 34 46 11 6 3 0 0 80 9 332
2014 Person with a disability 41 41 12 6 0 0 0 82 6 15
2014 Not a person with a disability 39 39 12 5 4 0 0 78 9 307
2011 Person with a disability 30 38 10 5 16 0 0 68 21 16
2011 Not a person with a disability 42 38 11 7 2 0 0 80 10 299
2008 Person with a disability 20 30 20 20 10 0 0 50 30 10
2008 Not a person with a disability 41 38 10 6 4 0 0 80 10 322

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 23 20 16 8 0 0 57 24 14
2018 Not a person with a disability 39 39 12 7 3 0 0 78 10 337
2017 Person with a disability 14 46 9 15 16 0 0 60 31 13
2017 Not a person with a disability 37 40 13 6 4 0 0 77 10 334

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 41 51 8 0 0 0 0 92 0 14
2018 Not a person with a disability 53 36 7 3 1 0 0 89 4 336
2017 Person with a disability 62 31 0 7 0 0 0 93 7 13
2017 Not a person with a disability 51 38 7 3 1 0 0 89 4 333
2014 Person with a disability 64 36 0 0 0 0 0 100 0 15
2014 Not a person with a disability 58 30 8 3 0 0 0 88 3 307
2011 Person with a disability 52 21 22 5 0 0 0 73 5 16
2011 Not a person with a disability 58 31 9 3 0 0 0 89 3 299

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 64 28 0 0 8 0 0 92 8 14
2018 Not a person with a disability 46 39 9 5 1 0 0 85 7 337
2017 Person with a disability 36 47 9 0 7 0 0 84 7 13
2017 Not a person with a disability 43 42 8 4 3 0 0 85 7 332
2014 Person with a disability 41 41 6 12 0 0 0 82 12 15
2014 Not a person with a disability 45 37 12 3 3 0 0 82 6 306
2011 Person with a disability 41 21 10 21 5 0 0 63 27 16
2011 Not a person with a disability 46 38 10 4 2 0 0 84 6 299
2008 Person with a disability 40 20 10 10 20 0 0 60 30 10
2008 Not a person with a disability 46 39 8 4 2 0 0 86 6 322

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 70 13 9 0 8 0 0 83 8 14
2018 Not a person with a disability 58 26 10 3 2 1 0 85 5 338
2017 Person with a disability 45 29 25 0 0 0 0 75 0 13
2017 Not a person with a disability 49 32 10 6 2 1 0 82 8 333
2014 Person with a disability 53 18 18 0 12 0 0 70 12 15
2014 Not a person with a disability 45 36 7 7 5 0 0 82 11 307
2011 Person with a disability 41 27 16 0 16 0 0 68 16 16
2011 Not a person with a disability 50 29 12 6 3 0 0 79 9 299

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 63 20 9 8 0 0 0 83 8 14
2018 Not a person with a disability 53 31 10 5 1 0 0 85 6 338
2017 Person with a disability 38 29 15 9 9 0 0 68 18 13
2017 Not a person with a disability 47 35 11 5 2 0 0 81 7 334
2014 Person with a disability 59 12 12 6 12 0 0 70 18 15
2014 Not a person with a disability 41 38 10 5 5 0 0 79 11 307
2011 Person with a disability 41 32 11 0 16 0 0 73 16 16
2011 Not a person with a disability 45 34 11 7 3 0 0 79 10 298
2008 Person with a disability 40 20 0 30 0 0 10 67 33 10
2008 Not a person with a disability 41 41 10 5 3 0 0 83 7 322

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 47 15 9 21 8 0 0 62 29 14
2018 Not a person with a disability 49 26 11 7 3 3 1 78 11 339
2017 Person with a disability 29 13 40 0 0 18 0 52 0 13
2017 Not a person with a disability 42 25 15 9 4 4 0 70 14 333
2014 Person with a disability 41 23 12 12 12 0 0 64 24 15
2014 Not a person with a disability 42 27 15 7 6 3 1 72 13 307
2011 Person with a disability 30 27 11 5 16 11 0 64 24 16
2011 Not a person with a disability 45 24 13 8 6 4 0 72 15 298
2008 Person with a disability 20 10 0 30 30 10 0 33 67 10
2008 Not a person with a disability 41 29 12 8 6 3 1 73 14 322
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 63 7 15 7 9 0 0 70 16 14
2018 Not a person with a disability 52 29 10 3 3 1 1 83 7 337
2017 Person with a disability 51 25 16 7 0 0 0 76 7 13
2017 Not a person with a disability 52 28 10 3 2 3 2 85 5 332
2014 Person with a disability 53 47 0 0 0 0 0 100 0 15
2014 Not a person with a disability 49 25 14 5 5 2 1 76 10 307
2011 Person with a disability 52 21 5 16 5 0 0 73 21 16
2011 Not a person with a disability 46 31 12 3 5 2 0 79 8 300
2008 Person with a disability 30 10 40 10 10 0 0 40 20 10
2008 Not a person with a disability 41 32 14 4 2 5 1 78 7 321

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 51 16 9 10 14 0 0 67 24 13
2018 Not a person with a disability 47 34 8 6 3 0 1 83 9 335
2017 Person with a disability 60 24 9 0 7 0 0 84 7 13
2017 Not a person with a disability 49 33 7 6 3 1 1 83 10 333
2014 Person with a disability 35 47 12 6 0 0 0 82 6 15
2014 Not a person with a disability 44 31 10 8 5 0 1 76 14 307
2011 Person with a disability 47 27 0 21 5 0 0 73 27 16
2011 Not a person with a disability 41 37 10 5 6 1 1 79 11 300
2008 Person with a disability 40 10 30 10 10 0 0 50 20 10
2008 Not a person with a disability 40 37 11 7 3 1 1 78 11 321

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 63 7 15 0 16 0 0 70 16 14
2018 Not a person with a disability 53 28 8 7 3 0 1 82 10 338
2017 Person with a disability 53 9 31 0 7 0 0 62 7 13
2017 Not a person with a disability 54 29 7 5 5 0 1 84 10 334
2014 Person with a disability 41 47 6 6 0 0 0 88 6 15
2014 Not a person with a disability 49 28 8 6 8 1 1 78 14 307

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 21 29 15 0 7 0 54 16 14
2018 Not a person with a disability 37 38 12 8 2 2 0 78 10 339
2017 Person with a disability 47 28 0 9 16 0 0 75 25 13
2017 Not a person with a disability 28 36 17 9 5 5 1 68 15 333
2014 Person with a disability 19 56 0 0 19 6 0 80 20 14
2014 Not a person with a disability 23 45 14 6 7 5 0 71 14 307
2011 Person with a disability 11 36 10 27 5 5 5 52 36 16
2011 Not a person with a disability 23 35 19 10 5 6 1 63 17 300

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 26 7 16 15 0 0 63 30 14
2018 Not a person with a disability 37 37 12 8 3 2 0 76 11 338
2017 Person with a disability 46 29 0 0 25 0 0 75 25 13
2017 Not a person with a disability 29 37 17 11 5 2 0 67 16 334
2014 Person with a disability 41 18 18 18 6 0 0 58 24 15
2014 Not a person with a disability 26 42 15 8 8 0 0 68 16 307
2011 Person with a disability 41 16 16 5 10 10 0 64 18 16
2011 Not a person with a disability 24 42 18 8 7 2 0 67 15 299
2008 Person with a disability 20 30 20 0 30 0 0 50 30 10
2008 Not a person with a disability 27 43 14 9 6 2 0 72 15 322

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 26 7 22 0 8 0 69 24 14
2018 Not a person with a disability 31 38 18 7 2 3 0 72 10 337
2017 Person with a disability 31 38 6 16 9 0 0 69 25 13
2017 Not a person with a disability 24 36 17 11 3 7 1 66 16 334
2014 Person with a disability 29 29 18 18 6 0 0 58 24 15
2014 Not a person with a disability 19 41 21 9 5 5 0 63 15 306
2011 Person with a disability 22 41 27 5 5 0 0 63 10 16
2011 Not a person with a disability 19 46 21 8 2 3 0 67 11 300
2008 Person with a disability 10 30 20 20 10 10 0 44 33 10
2008 Not a person with a disability 20 43 19 11 3 5 0 66 14 322

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 21 7 15 29 0 0 50 43 14
2018 Not a person with a disability 24 42 18 10 5 2 0 67 15 339
2017 Person with a disability 16 29 31 7 16 0 0 46 24 13
2017 Not a person with a disability 23 36 17 13 7 4 0 62 21 334
2014 Person with a disability 23 23 23 18 12 0 0 47 30 15
2014 Not a person with a disability 18 39 19 14 8 2 0 58 23 307
2011 Person with a disability 31 27 22 11 10 0 0 57 21 16
2011 Not a person with a disability 23 47 11 14 3 2 0 71 17 300
2008 Person with a disability 50 20 10 20 0 0 0 70 20 10
2008 Not a person with a disability 21 50 14 10 4 1 0 72 14 320
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 7 16 13 15 0 0 57 28 14
2018 Not a person with a disability 37 39 11 7 6 0 0 76 13 337
2017 Person with a disability 38 6 24 16 16 0 0 44 32 13
2017 Not a person with a disability 35 38 15 6 5 0 0 74 11 333
2014 Person with a disability 24 53 18 0 6 0 0 76 6 15
2014 Not a person with a disability 33 34 12 12 7 0 0 68 20 306
2011 Person with a disability 22 31 5 16 27 0 0 52 42 16
2011 Not a person with a disability 29 37 17 9 8 0 0 66 17 298

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 51 0 13 8 0 0 79 21 14
2018 Not a person with a disability 36 45 10 6 3 0 0 81 8 339
2017 Person with a disability 32 43 9 9 7 0 0 75 16 13
2017 Not a person with a disability 36 44 10 7 3 0 0 80 10 334

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 7 0 13 16 28 0 60 40 14
2018 Not a person with a disability 15 25 18 14 8 16 4 50 28 339
2017 Person with a disability 22 16 31 15 9 7 0 41 25 13
2017 Not a person with a disability 13 24 15 16 9 20 2 48 33 333
2014 Person with a disability 12 24 23 12 12 17 0 43 29 15
2014 Not a person with a disability 12 25 15 15 12 18 2 47 34 306

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 28 15 16 0 0 0 70 16 14
2018 Not a person with a disability 43 38 8 7 2 0 1 82 10 337
2017 Person with a disability 41 28 16 15 0 0 0 69 15 13
2017 Not a person with a disability 42 36 11 6 4 1 1 79 10 334
2014 Person with a disability 41 41 18 0 0 0 0 82 0 15
2014 Not a person with a disability 41 31 12 8 5 1 1 74 13 307
2011 Person with a disability 41 21 10 0 27 0 0 63 27 16
2011 Not a person with a disability 39 37 11 6 6 1 1 77 12 300
2008 Person with a disability 30 40 10 10 10 0 0 70 20 10
2008 Not a person with a disability 36 41 10 8 5 1 1 78 12 320

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 31 38 8 6 5 7 5 78 13 112
2014 Not a person with a disability 29 36 6 9 2 4 15 79 14 104

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 58 0 13 8 0 0 79 21 14
2018 Not a person with a disability 36 46 10 6 1 0 1 82 8 340
2017 Person with a disability 14 55 16 7 7 0 0 69 15 13
2017 Not a person with a disability 41 36 10 10 2 0 0 78 12 334
2014 Person with a disability 41 29 18 12 0 0 0 71 12 15
2014 Not a person with a disability 30 43 12 7 6 1 2 74 14 307
2011 Person with a disability 31 27 16 21 5 0 0 57 27 16
2011 Not a person with a disability 32 44 12 5 4 0 3 78 9 300
2008 Person with a disability 30 20 40 0 10 0 0 50 10 10
2008 Not a person with a disability 29 44 16 7 2 0 2 75 9 322

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 50 42 8 0 0 0 0 92 0 14
2018 Not a person with a disability 40 43 10 5 1 0 0 84 6 338
2017 Person with a disability 28 47 16 9 0 0 0 75 9 13
2017 Not a person with a disability 41 42 7 8 2 0 0 83 10 333
2014 Person with a disability 24 64 6 6 0 0 0 88 6 15
2014 Not a person with a disability 45 37 10 6 1 0 0 82 7 307
2011 Person with a disability 36 33 10 21 0 0 0 68 21 16
2011 Not a person with a disability 47 35 10 6 2 0 0 82 8 298
2008 Person with a disability 20 50 10 0 20 0 0 70 20 10
2008 Not a person with a disability 42 38 9 6 4 0 0 81 10 321

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 69 23 0 0 9 0 0 91 9 13
2018 Not a person with a disability 49 38 7 4 2 0 0 87 6 336
2017 Person with a disability 35 40 16 0 9 0 0 75 9 13
2017 Not a person with a disability 45 41 6 5 2 0 0 87 7 333
2014 Person with a disability 35 53 12 0 0 0 0 88 0 15
2014 Not a person with a disability 50 37 6 6 2 0 0 87 7 307
2011 Person with a disability 36 43 5 16 0 0 0 79 16 16
2011 Not a person with a disability 47 42 5 4 2 0 0 89 6 300
2008 Person with a disability 40 30 20 0 10 0 0 70 10 10
2008 Not a person with a disability 48 40 6 5 1 0 0 88 6 322

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 50 29 8 7 0 0 57 15 14
2018 Not a person with a disability 29 40 16 8 6 1 0 70 14 338
2017 Person with a disability 32 35 9 24 0 0 0 68 24 13
2017 Not a person with a disability 31 42 10 6 7 3 0 76 14 332
2014 Person with a disability 11 53 6 12 6 6 6 73 21 15
2014 Not a person with a disability 32 37 14 9 7 1 0 70 16 306
2011 Person with a disability 25 48 16 0 10 0 0 73 10 16
2011 Not a person with a disability 33 37 13 9 5 2 2 72 14 300
2008 Person with a disability 20 30 30 10 10 0 0 50 20 10
2008 Not a person with a disability 23 43 14 10 7 2 1 68 17 322

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 29 8 7 15 13 0 67 24 14
2018 Not a person with a disability 23 34 13 11 15 1 4 60 27 338
2017 Person with a disability 6 39 14 9 32 0 0 45 41 13
2017 Not a person with a disability 23 33 13 11 16 2 2 58 28 333
2014 Person with a disability 0 46 30 0 18 0 6 49 19 15
2014 Not a person with a disability 19 29 14 19 14 2 3 51 34 307
2011 Person with a disability 20 22 10 32 16 0 0 41 48 16
2011 Not a person with a disability 21 27 12 20 15 1 3 50 38 300
2008 Person with a disability 10 20 10 20 30 0 10 33 56 10
2008 Not a person with a disability 17 34 13 14 15 3 4 55 31 320

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 20 64 0 16 0 0 0 84 16 14
2018 Not a person with a disability 43 37 8 7 4 0 1 81 11 335
2017 Person with a disability 35 40 9 0 16 0 0 75 16 13
2017 Not a person with a disability 44 38 8 6 4 0 0 82 10 333
2014 Person with a disability 35 47 6 6 6 0 0 82 12 15
2014 Not a person with a disability 33 42 10 9 6 0 0 75 15 306
2011 Person with a disability 21 40 17 11 11 0 0 61 22 15
2011 Not a person with a disability 37 42 9 7 3 1 1 80 11 299

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 28 0 22 8 0 0 70 30 14
2018 Not a person with a disability 43 35 11 7 4 0 0 79 11 333
2017 Person with a disability 44 40 0 9 7 0 0 84 16 13
2017 Not a person with a disability 44 34 11 7 4 0 0 79 11 331
2014 Person with a disability 35 47 6 6 6 0 0 82 12 15
2014 Not a person with a disability 41 33 9 11 5 0 0 74 16 307

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 33 15 9 7 0 0 70 16 14
2018 Not a person with a disability 41 36 15 5 2 0 0 78 7 339
2017 Person with a disability 44 34 7 7 7 0 0 78 15 13
2017 Not a person with a disability 38 43 10 4 4 0 0 82 8 332
2014 Person with a disability 41 41 12 6 0 0 0 82 6 15
2014 Not a person with a disability 37 40 11 7 4 1 0 78 11 307
2011 Person with a disability 27 30 11 27 5 0 0 57 32 16
2011 Not a person with a disability 40 44 8 4 2 1 1 86 6 299

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 26 29 13 16 16 0 0 55 32 14
2018 Not a person with a disability 34 38 17 5 4 1 1 73 9 338
2017 Person with a disability 27 33 31 9 0 0 0 60 9 13
2017 Not a person with a disability 29 42 14 7 4 3 0 74 11 334

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 70 22 0 0 8 0 0 92 8 14
2018 Not a person with a disability 63 24 5 5 2 0 1 88 7 338
2017 Person with a disability 53 33 0 7 7 0 0 85 15 13
2017 Not a person with a disability 53 30 7 3 4 0 1 85 8 334
2014 Person with a disability 41 24 12 18 0 0 6 69 19 15
2014 Not a person with a disability 44 32 11 8 5 0 0 76 13 305
2011 Person with a disability 36 27 11 21 5 0 0 63 27 16
2011 Not a person with a disability 42 39 9 5 3 0 1 83 8 299

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 63 28 9 0 0 0 0 91 0 14
2018 Not a person with a disability 45 38 12 4 1 0 0 83 5 340
2017 Person with a disability 37 31 25 7 0 0 0 68 7 13
2017 Not a person with a disability 48 36 9 3 2 0 1 86 5 334
2014 Person with a disability 23 41 30 6 0 0 0 64 6 15
2014 Not a person with a disability 34 39 16 9 2 0 0 73 11 306
2011 Person with a disability 22 21 41 10 5 0 0 43 16 16
2011 Not a person with a disability 33 39 18 6 4 0 0 72 11 300
2008 Person with a disability 20 20 10 30 20 0 0 40 50 10
2008 Not a person with a disability 25 39 20 10 5 0 1 65 15 320

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Person with a disability 28 57 16 14
2018 Not a person with a disability 26 41 34 339
2017 Person with a disability 25 23 52 13
2017 Not a person with a disability 31 36 32 334
2014 Person with a disability 53 23 23 15
2014 Not a person with a disability 23 45 33 307
2011 Person with a disability 32 27 41 16
2011 Not a person with a disability 27 41 32 300

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Not a person with a disability 12 22 47 5 8 6 105
2014 Not a person with a disability 22 26 41 5 9999 5 71
2011 Not a person with a disability 24 18 42 8 9999 8 82
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 62 30 0 8 0 0 0 92 8 14
2018 Not a person with a disability 58 38 3 1 1 0 0 96 1 339
2017 Person with a disability 44 49 0 0 7 0 0 93 7 13
2017 Not a person with a disability 50 39 6 2 2 0 0 90 4 334
2014 Person with a disability 59 24 12 0 6 0 0 82 6 15
2014 Not a person with a disability 47 38 8 5 1 1 0 85 6 307
2011 Person with a disability 47 37 5 10 0 0 0 84 10 16
2011 Not a person with a disability 48 38 8 4 2 0 0 86 6 300
2008 Person with a disability 30 20 20 20 10 0 0 50 30 10
2008 Not a person with a disability 53 36 7 3 1 1 0 90 3 322

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 34 43 8 8 7 0 0 77 15 14
2018 Not a person with a disability 34 46 12 8 0 0 0 80 8 338
2017 Person with a disability 36 55 9 0 0 0 0 91 0 13
2017 Not a person with a disability 37 44 10 6 2 2 1 82 8 334
2014 Person with a disability 47 29 18 0 6 0 0 76 6 15
2014 Not a person with a disability 43 48 7 1 1 0 0 91 2 307
2011 Person with a disability 41 53 0 5 0 0 0 95 5 16
2011 Not a person with a disability 32 45 13 5 3 2 0 79 8 299

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 29 41 31 0 0 0 31 29 14
2018 Not a person with a disability 4 16 34 29 15 0 1 45 20 338
2017 Person with a disability 9 39 13 31 7 0 0 39 48 13
2017 Not a person with a disability 6 17 38 22 14 1 3 36 24 331
2014 Person with a disability 6 30 35 17 12 0 0 29 36 15
2014 Not a person with a disability 8 24 41 17 8 1 1 26 33 306
2011 Person with a disability 11 51 16 11 11 0 0 22 62 16
2011 Not a person with a disability 8 23 35 21 9 0 3 31 33 300
2008 Person with a disability 30 30 10 20 10 0 0 30 60 10
2008 Not a person with a disability 11 27 35 18 7 0 2 25 39 322

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 21 24 28 21 0 0 49 28 14
2018 Not a person with a disability 4 7 28 38 21 1 2 61 11 339
2017 Person with a disability 0 24 13 55 7 0 0 62 24 13
2017 Not a person with a disability 4 12 34 26 17 2 4 46 18 331
2014 Person with a disability 6 6 41 18 29 0 0 46 12 15
2014 Not a person with a disability 5 8 21 36 23 3 3 63 14 307
2011 Person with a disability 5 11 16 36 22 5 5 64 18 16
2011 Not a person with a disability 5 10 22 34 20 2 8 59 16 300
2008 Person with a disability 10 30 30 20 10 0 0 30 40 10
2008 Not a person with a disability 4 15 30 30 15 2 4 48 21 321

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 29 26 15 15 0 0 29 45 14
2018 Not a person with a disability 8 14 34 27 15 1 1 43 23 338
2017 Person with a disability 30 15 31 16 7 0 0 24 45 13
2017 Not a person with a disability 9 15 32 23 15 1 3 40 25 332
2014 Person with a disability 12 23 35 23 6 0 0 29 36 15
2014 Not a person with a disability 11 22 33 20 10 1 3 31 34 307
2011 Person with a disability 11 21 16 41 5 5 0 49 34 16
2011 Not a person with a disability 8 20 26 27 13 1 5 42 29 300
2008 Person with a disability 30 0 50 10 10 0 0 20 30 10
2008 Not a person with a disability 9 25 34 18 8 2 4 28 36 319

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 14 29 32 25 0 0 57 14 13
2018 Not a person with a disability 2 10 36 35 15 0 1 51 12 339
2017 Person with a disability 15 7 46 17 16 0 0 33 21 13
2017 Not a person with a disability 5 9 32 32 19 0 3 52 14 328
2014 Person with a disability 6 24 35 12 23 0 0 35 30 15
2014 Not a person with a disability 8 18 37 25 9 1 2 35 27 305
2011 Person with a disability 5 31 32 16 16 0 0 33 36 16
2011 Not a person with a disability 7 21 33 25 11 1 3 37 29 300
2008 Person with a disability 20 40 10 20 10 0 0 30 60 10
2008 Not a person with a disability 7 19 39 22 10 2 1 33 27 321

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 22 42 15 15 0 0 29 29 14
2018 Not a person with a disability 5 17 33 24 18 1 1 43 23 338
2017 Person with a disability 23 7 29 16 24 0 0 40 30 13
2017 Not a person with a disability 8 16 26 24 19 1 5 46 26 331
2014 Person with a disability 12 35 12 17 23 0 0 41 47 15
2014 Not a person with a disability 14 25 32 15 9 2 2 25 41 306
2011 Person with a disability 19 48 16 0 11 0 5 11 71 16
2011 Not a person with a disability 14 19 27 20 14 1 5 36 35 300
2008 Person with a disability 30 30 10 20 10 0 0 30 60 10
2008 Not a person with a disability 15 22 26 20 12 1 3 34 39 321

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 9 28 25 14 24 0 0 38 36 13
2018 Not a person with a disability 6 13 32 24 21 1 2 47 20 338
2017 Person with a disability 25 0 20 39 7 9 0 51 28 13
2017 Not a person with a disability 8 17 25 26 19 1 4 47 27 331
2014 Person with a disability 6 12 36 18 29 0 0 47 18 15
2014 Not a person with a disability 4 10 24 33 19 6 4 58 16 307
2011 Person with a disability 0 19 32 11 22 5 11 39 23 16
2011 Not a person with a disability 3 16 23 29 21 3 6 55 20 300
2008 Person with a disability 20 20 30 10 20 0 0 30 40 10
2008 Not a person with a disability 7 13 26 27 13 5 7 46 24 321

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 0 64 13 8 0 0 21 15 14
2018 Not a person with a disability 4 12 37 28 16 2 1 45 17 338
2017 Person with a disability 21 25 24 15 15 0 0 29 46 13
2017 Not a person with a disability 8 13 34 24 16 3 3 42 22 333
2014 Person with a disability 0 41 35 11 12 0 0 23 41 15
2014 Not a person with a disability 10 13 38 23 10 3 2 34 25 307

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 34 7 30 0 0 0 63 30 14
2018 Not a person with a disability 49 30 8 8 4 1 0 79 12 337
2017 Person with a disability 54 15 0 7 16 7 0 75 25 13
2017 Not a person with a disability 50 29 7 7 5 2 0 81 12 333
2014 Person with a disability 47 30 12 6 6 0 0 76 12 15
2014 Not a person with a disability 44 28 8 11 8 1 0 73 19 306

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 33 7 24 0 0 0 70 24 14
2018 Not a person with a disability 52 35 8 5 1 0 0 86 6 339
2017 Person with a disability 62 31 0 7 0 0 0 93 7 13
2017 Not a person with a disability 52 33 7 5 2 1 0 86 7 334
2014 Person with a disability 53 41 0 0 6 0 0 94 6 15
2014 Not a person with a disability 43 38 6 8 4 0 0 82 12 307

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 47 0 25 0 7 0 73 27 14
2018 Not a person with a disability 46 41 8 3 2 0 0 86 5 338

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 43 7 8 0 7 0 84 9 14
2018 Not a person with a disability 41 37 13 5 2 3 0 80 7 340
2017 Person with a disability 53 21 7 9 0 9 0 82 10 13
2017 Not a person with a disability 37 40 11 3 4 5 0 82 7 334
2014 Person with a disability 29 47 0 6 12 6 0 81 19 15
2014 Not a person with a disability 49 37 6 3 3 3 0 89 6 307

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 47 0 24 0 0 0 76 24 14
2018 Not a person with a disability 44 39 8 5 2 1 0 84 7 338
2017 Person with a disability 39 29 15 18 0 0 0 68 18 13
2017 Not a person with a disability 42 41 9 5 1 2 0 84 6 334
2014 Person with a disability 29 41 6 18 6 0 0 70 24 15
2014 Not a person with a disability 43 38 9 2 4 2 0 83 7 307
2011 Person with a disability 36 27 11 11 10 5 0 66 23 16
2011 Not a person with a disability 36 38 13 5 4 3 0 77 9 298

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 57 26 9 0 8 0 0 83 8 14
2018 Not a person with a disability 56 36 5 2 1 0 0 92 3 338
2017 Person with a disability 51 16 24 0 9 0 0 68 9 13
2017 Not a person with a disability 53 35 5 5 2 1 0 89 6 334
2014 Person with a disability 41 35 6 12 6 0 0 76 18 15
2014 Not a person with a disability 49 39 4 4 5 0 0 88 9 306
2011 Person with a disability 41 21 16 11 5 0 5 66 17 16
2011 Not a person with a disability 47 38 6 5 3 0 0 85 8 299
2008 Person with a disability 50 10 20 10 10 0 0 60 20 10
2008 Not a person with a disability 47 35 10 4 3 0 0 83 7 319

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 22 0 34 0 7 0 63 37 14
2018 Not a person with a disability 27 35 15 9 5 7 2 68 16 339
2017 Person with a disability 22 21 34 9 0 7 7 50 10 13
2017 Not a person with a disability 31 33 12 8 6 7 3 71 15 333
2014 Person with a disability 35 35 24 0 6 0 0 70 6 15
2014 Not a person with a disability 25 31 15 8 9 7 6 64 18 307

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 44 22 7 7 0 0 65 13 14
2018 Not a person with a disability 32 38 14 10 3 3 1 72 14 339
2017 Person with a disability 24 45 7 7 9 7 0 75 18 13
2017 Not a person with a disability 33 36 12 9 5 3 1 72 15 334
2014 Person with a disability 18 53 12 0 12 6 0 75 13 15
2014 Not a person with a disability 40 33 9 7 7 3 0 76 15 307
2011 Person with a disability 16 36 27 5 10 0 5 55 17 16
2011 Not a person with a disability 35 32 11 9 6 6 2 72 16 299
2008 Person with a disability 10 30 20 10 30 0 0 40 40 10
2008 Not a person with a disability 34 34 11 8 7 5 2 73 15 322

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 21 21 37 21 0 0 0 42 21 14
2018 Not a person with a disability 28 47 15 6 2 1 0 76 8 336

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 29 0 34 30 0 0 36 64 14
2018 Not a person with a disability 16 20 21 14 9 15 5 45 29 339
2017 Person with a disability 15 14 25 6 40 0 0 29 46 13
2017 Not a person with a disability 15 24 17 13 12 16 3 48 31 334
2014 Person with a disability 6 29 18 30 18 0 0 35 48 15
2014 Not a person with a disability 13 16 20 15 15 17 4 37 37 307
2011 Person with a disability 31 0 11 32 16 5 5 34 54 16
2011 Not a person with a disability 10 17 17 13 16 20 7 38 39 300

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Person with a disability 36 64 14
2018 Not a person with a disability 11 89 337

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 0 32 0 37 10 7 14 40 60 13
2018 Not a person with a disability 18 15 19 4 3 33 8 55 13 338
2017 Person with a disability 15 17 46 0 9 7 7 37 10 13
2017 Not a person with a disability 13 21 16 5 5 29 10 56 18 334
2014 Person with a disability 17 23 36 0 18 6 0 43 19 15
2014 Not a person with a disability 12 14 17 5 6 38 8 49 20 307

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 7 46 7 33 0 7 0 57 35 13
2018 Not a person with a disability 31 37 17 4 3 8 0 74 7 339
2017 Person with a disability 24 32 29 0 9 7 0 59 10 13
2017 Not a person with a disability 27 34 15 7 6 10 1 69 14 333
2014 Person with a disability 25 37 13 0 19 6 0 66 20 14
2014 Not a person with a disability 22 30 18 3 6 20 1 65 12 307
2011 Person with a disability 36 16 10 11 10 16 0 62 25 16
2011 Not a person with a disability 28 34 19 4 3 12 0 71 8 300

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 29 20 7 17 7 13 46 30 14
2018 Not a person with a disability 19 16 18 3 1 35 7 61 8 337
2017 Person with a disability 15 26 21 0 9 24 7 58 13 13
2017 Not a person with a disability 16 16 15 2 4 40 8 61 11 331
2014 Person with a disability 23 18 24 6 6 23 0 53 16 15
2014 Not a person with a disability 12 16 15 2 3 45 7 58 10 307

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 42 20 9 8 7 0 61 18 14
2018 Not a person with a disability 32 32 18 3 2 12 0 74 6 339
2017 Person with a disability 24 32 13 0 9 16 7 71 12 13
2017 Not a person with a disability 30 33 16 3 3 14 1 74 8 332
2014 Person with a disability 17 35 12 6 12 18 0 64 22 15
2014 Not a person with a disability 26 28 16 3 2 23 2 72 7 305
2011 Person with a disability 36 32 5 10 0 16 0 81 13 16
2011 Not a person with a disability 36 35 12 3 3 12 1 81 6 300
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 76 9 8 0 7 0 0 85 7 14
2018 Not a person with a disability 59 25 9 3 2 0 1 85 6 336
2017 Person with a disability 53 33 7 0 7 0 0 85 7 13
2017 Not a person with a disability 60 23 6 3 4 2 1 86 7 334

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 41 7 17 8 0 0 68 25 14
2018 Not a person with a disability 41 40 12 5 1 1 0 82 6 339
2017 Person with a disability 32 38 7 16 0 6 0 75 17 13
2017 Not a person with a disability 35 46 9 5 2 2 0 83 8 334

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 47 13 0 25 0 0 62 25 14
2018 Not a person with a disability 35 39 18 5 3 1 0 74 8 340
2017 Person with a disability 33 14 29 7 16 0 0 47 24 13
2017 Not a person with a disability 25 44 19 6 4 2 0 71 10 334

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 21 15 13 30 0 7 38 46 14
2018 Not a person with a disability 27 25 22 10 15 0 1 52 25 339
2017 Person with a disability 24 17 7 7 29 0 15 48 43 13
2017 Not a person with a disability 21 22 21 16 19 0 1 43 35 334

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 15 37 26 16 0 0 7 55 17 14
2018 Not a person with a disability 19 34 30 11 5 0 0 53 16 339
2017 Person with a disability 22 17 22 7 24 0 9 43 33 13
2017 Not a person with a disability 18 30 31 14 5 0 2 49 20 331

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 13 20 29 8 0 7 40 39 14
2018 Not a person with a disability 24 38 27 7 3 0 1 63 10 337
2017 Person with a disability 30 23 7 24 7 0 9 58 34 13
2017 Not a person with a disability 21 37 24 8 8 0 2 60 16 333

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 23 13 22 13 0 7 48 38 14
2018 Not a person with a disability 19 28 28 16 8 0 0 48 24 338
2017 Person with a disability 29 15 24 0 23 0 9 49 25 13
2017 Not a person with a disability 19 29 23 16 9 0 3 50 26 333

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 47 9 0 0 0 7 90 0 14
2018 Not a person with a disability 51 30 12 1 1 0 4 85 3 338
2017 Person with a disability 36 30 9 0 0 0 25 88 0 13
2017 Not a person with a disability 45 27 15 2 1 0 8 79 4 333

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 28 22 0 21 0 7 54 23 14
2018 Not a person with a disability 39 32 16 9 4 0 0 72 13 339
2017 Person with a disability 33 36 7 7 7 0 9 76 16 13
2017 Not a person with a disability 30 35 20 8 6 0 1 66 14 330

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 34 20 8 16 0 7 54 25 14
2018 Not a person with a disability 34 38 16 7 3 1 1 73 10 339
2017 Person with a disability 38 24 29 0 0 0 9 68 0 13
2017 Not a person with a disability 29 34 23 7 5 1 1 64 13 329

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 16 41 15 16 7 0 7 61 24 14
2018 Not a person with a disability 34 37 19 7 2 1 1 72 8 336
2017 Person with a disability 15 23 47 7 0 0 9 41 8 13
2017 Not a person with a disability 25 38 23 10 3 0 2 64 13 329

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 8 28 28 15 16 0 7 38 32 14
2018 Not a person with a disability 37 35 17 7 3 0 1 73 10 337
2017 Person with a disability 38 0 40 6 7 0 9 42 14 13
2017 Not a person with a disability 32 33 18 9 5 0 2 67 14 330

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 36 23 22 7 7 0 7 62 14 14
2018 Not a person with a disability 36 35 21 4 2 1 1 72 6 338
2017 Person with a disability 7 21 49 0 14 0 9 31 15 13
2017 Not a person with a disability 32 37 20 7 2 1 2 71 9 330

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 13 43 0 0 0 7 54 0 14
2018 Not a person with a disability 56 21 13 4 2 1 2 80 6 337
2017 Person with a disability 78 0 13 0 0 0 9 86 0 13
2017 Not a person with a disability 58 23 9 6 2 0 2 82 9 333

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 37 26 7 16 8 0 7 68 25 14
2018 Not a person with a disability 78 12 4 0 1 0 5 95 1 338

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 37 13 0 8 0 13 76 9 14
2018 Not a person with a disability 72 12 7 2 4 0 3 87 6 337
2017 Person with a disability 60 6 9 7 0 0 18 80 9 13
2017 Not a person with a disability 71 14 4 5 3 1 2 88 8 332

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 24 28 41 0 0 0 7 56 0 13
2018 Not a person with a disability 51 26 15 3 3 0 1 79 6 336
2017 Person with a disability 55 21 15 0 0 0 9 83 0 13
2017 Not a person with a disability 52 27 13 2 3 1 2 81 5 331

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 33 23 16 0 0 7 59 17 14
2018 Not a person with a disability 56 20 13 5 5 0 2 77 10 337
2017 Person with a disability 37 38 9 0 7 0 9 82 8 13
2017 Not a person with a disability 61 19 8 6 4 1 2 82 10 330

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 44 21 0 0 0 0 35 100 0 14
2018 Not a person with a disability 53 16 5 2 1 0 23 90 3 333
2017 Person with a disability 69 16 0 0 0 0 15 100 0 13
2017 Not a person with a disability 49 14 8 2 1 1 24 85 5 332

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 42 29 0 0 0 0 29 100 0 14
2018 Not a person with a disability 70 17 5 2 1 1 5 92 3 335
2017 Person with a disability 76 7 7 0 0 0 9 92 0 13
2017 Not a person with a disability 69 18 5 1 0 0 8 94 1 331

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 57 0 0 0 8 0 35 88 12 14
2018 Not a person with a disability 75 12 3 3 3 0 4 90 6 337
2017 Person with a disability 84 7 0 0 0 0 9 100 0 13
2017 Not a person with a disability 74 11 4 3 2 0 6 91 5 333

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 37 7 13 15 0 0 66 28 14
2018 Not a person with a disability 48 28 17 3 2 0 2 77 6 336
2017 Person with a disability 57 6 21 7 0 0 9 69 8 13
2017 Not a person with a disability 48 31 13 3 2 0 2 81 6 332

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 7 48 7 16 0 0 29 23 14
2018 Not a person with a disability 17 32 40 9 2 0 0 49 11 340
2017 Person with a disability 24 16 29 31 0 0 0 40 31 13
2017 Not a person with a disability 11 34 41 10 4 1 0 45 14 333

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 23 9 39 15 15 0 0 29 32 14
2018 Not a person with a disability 3 15 41 25 16 0 0 41 18 336
2017 Person with a disability 15 9 43 8 25 0 0 33 24 13
2017 Not a person with a disability 4 15 40 30 11 0 0 42 19 333
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 28 8 28 7 24 0 7 30 70 14
2018 Not a person with a disability 34 24 22 10 8 1 1 34 66 339
2017 Person with a disability 16 32 0 6 31 15 0 19 81 13
2017 Not a person with a disability 28 20 20 15 13 3 0 29 71 334

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 26 225

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 40 225

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 20 225

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 37 225

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 13 225

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2017 Not a person with a disability 38 225

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2017 Not a person with a disability 5 48 23 8 3 13 218

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Person with a disability 29 7 7 0 30 0 28 49 42 14
2018 Not a person with a disability 39 13 15 12 11 2 8 58 26 339

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 21 26 13 12 20 1 6 51 34 227

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Not a person with a disability 4 8 9 18 50 3 8 14 76 226
Date modified: