2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 45 8 7 3 0 0 82 10 153
2018 Female gender 46 36 9 5 4 0 0 82 9 193
2017 Male gender 31 49 13 6 1 0 0 80 7 164
2017 Female gender 37 45 7 7 4 1 0 82 11 179
2014 Male gender 37 42 11 8 4 0 0 78 11 143
2014 Female gender 41 39 13 4 3 0 0 79 7 174
2011 Male gender 39 37 14 8 2 0 0 76 11 129
2011 Female gender 42 40 9 5 4 0 0 82 9 176
2008 Male gender 41 38 14 5 2 1 0 79 7 140
2008 Female gender 40 39 8 7 6 0 1 78 13 187

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 48 13 9 2 0 0 76 11 155
2018 Female gender 46 32 12 6 5 0 0 78 11 190
2017 Male gender 34 44 12 6 4 0 0 77 10 164
2017 Female gender 38 37 12 7 6 0 0 75 12 181

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 43 7 1 2 0 0 90 3 154
2018 Female gender 57 33 6 3 1 0 0 89 4 190
2017 Male gender 47 42 7 4 0 0 0 89 4 163
2017 Female gender 54 34 7 2 2 0 0 88 5 181
2014 Male gender 58 30 6 5 1 0 0 88 6 143
2014 Female gender 57 32 10 1 0 0 0 89 1 174
2011 Male gender 52 36 7 4 0 0 0 88 4 129
2011 Female gender 61 27 10 2 0 0 0 88 2 176

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 45 8 4 2 0 0 85 6 154
2018 Female gender 51 34 8 6 1 0 0 85 7 191
2017 Male gender 44 40 11 5 1 0 0 84 6 163
2017 Female gender 42 44 5 4 5 0 0 86 9 180
2014 Male gender 40 38 13 4 5 0 0 78 9 143
2014 Female gender 49 35 10 3 2 0 0 84 6 173
2011 Male gender 43 39 10 7 1 0 0 81 8 129
2011 Female gender 48 37 10 3 2 0 0 85 5 176
2008 Male gender 46 39 9 4 1 1 0 86 5 140
2008 Female gender 45 39 8 5 3 0 0 84 8 187

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 57 28 10 3 1 1 0 85 5 154
2018 Female gender 61 24 10 2 2 1 0 85 4 192
2017 Male gender 49 37 8 6 1 0 0 85 6 163
2017 Female gender 51 26 12 6 3 2 0 78 9 181
2014 Male gender 45 29 11 7 6 1 0 75 14 143
2014 Female gender 46 40 4 6 4 0 0 86 10 174
2011 Male gender 46 29 15 6 4 0 0 75 10 128
2011 Female gender 52 30 9 5 4 0 0 82 8 177

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 35 10 5 1 0 0 84 5 155
2018 Female gender 57 29 9 4 1 0 0 86 6 190
2017 Male gender 46 38 7 7 2 0 0 84 9 164
2017 Female gender 47 30 16 4 3 0 0 77 7 181
2014 Male gender 42 29 14 7 8 0 0 72 15 143
2014 Female gender 41 43 7 4 4 1 0 85 8 174
2011 Male gender 40 32 16 8 4 0 0 73 12 128
2011 Female gender 49 36 7 5 3 0 0 85 8 176
2008 Male gender 43 38 9 4 4 1 1 82 8 139
2008 Female gender 40 43 10 6 2 0 0 82 8 188

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 27 8 10 4 3 2 77 14 155
2018 Female gender 50 26 13 5 3 2 0 78 8 192
2017 Male gender 43 22 18 11 2 4 0 68 14 163
2017 Female gender 40 26 15 7 6 5 1 71 14 181
2014 Male gender 38 24 17 10 9 1 1 63 19 143
2014 Female gender 45 30 11 5 4 4 0 79 10 174
2011 Male gender 43 25 13 6 8 4 0 71 15 128
2011 Female gender 45 25 12 9 5 4 1 73 15 176
2008 Male gender 39 27 16 9 5 4 1 69 14 139
2008 Female gender 42 29 9 9 7 3 2 74 16 188
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 32 10 4 2 2 1 83 6 152
2018 Female gender 56 25 10 3 4 0 1 82 8 193
2017 Male gender 52 31 11 2 1 2 1 85 4 163
2017 Female gender 52 26 10 5 2 4 2 83 7 180
2014 Male gender 42 28 16 4 6 2 2 73 10 143
2014 Female gender 55 24 10 5 4 2 0 80 9 174
2011 Male gender 48 31 11 2 5 1 1 81 8 129
2011 Female gender 45 30 12 4 6 3 0 78 10 177
2008 Male gender 37 36 17 2 2 4 1 77 5 139
2008 Female gender 44 29 13 6 3 5 1 77 9 187

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 37 10 5 3 0 1 81 8 150
2018 Female gender 50 31 7 7 3 1 1 83 11 191
2017 Male gender 47 34 9 6 4 1 1 82 9 163
2017 Female gender 50 32 6 6 4 1 1 84 10 181
2014 Male gender 35 37 11 10 6 1 2 73 16 143
2014 Female gender 52 27 10 7 4 0 0 79 11 174
2011 Male gender 45 32 11 4 6 1 1 78 10 129
2011 Female gender 39 41 7 6 6 1 1 80 13 177
2008 Male gender 37 39 13 7 2 0 1 77 9 139
2008 Female gender 42 35 10 7 4 1 1 78 11 187

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 28 12 5 2 0 1 80 8 153
2018 Female gender 56 27 5 6 5 0 2 84 11 193
2017 Male gender 55 29 8 5 3 0 0 84 9 164
2017 Female gender 53 27 8 5 6 1 1 81 11 181
2014 Male gender 42 32 8 6 9 1 2 76 16 143
2014 Female gender 53 27 8 6 6 1 1 80 12 174

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 38 11 7 3 2 0 78 11 154
2018 Female gender 35 39 13 8 1 3 0 77 9 193
2017 Male gender 29 35 17 9 6 5 0 67 15 164
2017 Female gender 29 37 15 10 5 4 1 69 15 180
2014 Male gender 28 41 13 6 9 3 0 71 15 143
2014 Female gender 20 48 13 6 7 6 1 73 14 173
2011 Male gender 23 34 16 14 6 6 1 62 21 129
2011 Female gender 21 37 20 10 5 6 1 63 15 177

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 37 13 7 4 2 0 76 11 154
2018 Female gender 36 39 11 9 3 2 0 76 13 193
2017 Male gender 32 34 15 10 7 1 0 67 17 164
2017 Female gender 27 39 16 11 4 3 1 68 15 181
2014 Male gender 29 36 18 9 9 0 0 64 17 143
2014 Female gender 25 44 13 8 8 1 1 71 16 174
2011 Male gender 21 39 19 9 9 3 0 62 19 129
2011 Female gender 27 42 17 6 5 1 1 71 12 176
2008 Male gender 27 42 14 12 4 1 0 70 16 139
2008 Female gender 27 43 14 6 7 3 0 72 14 188

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 34 19 9 1 3 0 70 10 154
2018 Female gender 28 44 16 6 3 3 0 74 10 191
2017 Male gender 25 37 17 11 4 6 0 66 16 164
2017 Female gender 25 35 16 12 3 8 1 66 16 181
2014 Male gender 21 39 23 9 6 3 0 61 16 142
2014 Female gender 18 41 20 10 5 7 1 63 16 174
2011 Male gender 18 43 24 11 3 2 0 62 14 129
2011 Female gender 20 49 20 6 1 3 0 72 7 177
2008 Male gender 20 41 22 10 4 4 0 63 14 139
2008 Female gender 19 44 18 11 3 6 0 67 14 188

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 26 39 19 9 5 2 0 66 14 154
2018 Female gender 23 44 15 11 6 2 0 68 17 193
2017 Male gender 24 39 13 10 8 5 0 66 20 164
2017 Female gender 22 32 21 15 6 3 1 56 22 181
2014 Male gender 21 36 18 13 11 1 0 58 24 143
2014 Female gender 16 40 21 15 6 2 1 57 22 174
2011 Male gender 28 36 14 17 4 1 1 65 21 129
2011 Female gender 20 54 10 11 3 2 0 76 14 177
2008 Male gender 20 46 19 9 4 1 0 67 14 138
2008 Female gender 24 51 10 11 3 1 0 76 14 187
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 41 17 7 8 0 0 68 15 153
2018 Female gender 44 38 6 7 6 0 0 82 12 192
2017 Male gender 34 37 16 7 5 0 0 71 12 164
2017 Female gender 36 36 15 7 5 0 1 73 12 180
2014 Male gender 32 34 13 13 8 1 0 66 21 143
2014 Female gender 33 37 11 11 8 0 1 70 19 173
2011 Male gender 21 40 19 10 10 0 0 61 20 127
2011 Female gender 34 35 13 10 8 0 0 69 18 177

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 47 13 6 4 0 0 76 10 155
2018 Female gender 41 44 7 5 2 0 1 86 8 192
2017 Male gender 29 48 11 9 3 0 0 77 12 164
2017 Female gender 42 39 9 5 4 1 0 82 10 181

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 16 23 23 13 5 18 2 50 22 154
2018 Female gender 15 25 13 15 11 16 5 51 32 193
2017 Male gender 13 26 20 14 8 18 1 47 27 164
2017 Female gender 15 21 12 18 10 21 3 47 38 180
2014 Male gender 12 23 15 14 14 20 2 45 36 143
2014 Female gender 13 27 14 16 11 17 2 49 34 173

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 47 7 8 1 0 1 84 9 153
2018 Female gender 48 31 9 7 3 0 1 80 11 192
2017 Male gender 40 37 12 8 3 1 0 77 11 164
2017 Female gender 42 35 10 5 5 1 2 80 9 181
2014 Male gender 35 37 13 6 6 0 2 73 13 143
2014 Female gender 47 28 12 8 4 1 1 76 12 174
2011 Male gender 35 40 12 4 6 1 2 77 11 129
2011 Female gender 42 33 10 6 7 1 1 76 14 177
2008 Male gender 30 42 14 9 4 0 1 72 13 139
2008 Female gender 41 40 6 6 5 1 1 82 12 186

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 28 17 12 4 0 11 63 18 51
2018 Female gender 36 38 12 3 3 4 3 80 7 60
2017 Male gender 34 33 12 8 5 5 3 73 14 60
2017 Female gender 28 41 3 5 7 9 6 81 15 54
2014 Male gender 19 39 9 11 4 4 14 71 18 54
2014 Female gender 38 35 2 6 0 4 15 90 8 48

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 47 10 5 3 0 1 82 8 155
2018 Female gender 37 45 9 7 1 1 1 83 8 193
2017 Male gender 39 36 12 10 3 0 1 75 13 164
2017 Female gender 41 38 9 10 2 0 0 80 12 181
2014 Male gender 26 42 15 7 9 0 1 68 16 143
2014 Female gender 35 41 10 8 4 1 2 78 12 174
2011 Male gender 31 37 13 10 5 0 3 70 16 129
2011 Female gender 34 47 10 3 3 0 3 83 6 177
2008 Male gender 26 44 19 6 3 0 4 72 9 140
2008 Female gender 32 43 14 7 3 0 1 76 10 187

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 44 40 11 4 1 0 0 83 5 155
2018 Female gender 39 45 9 5 2 0 0 84 7 191
2017 Male gender 39 45 9 6 1 0 0 84 7 164
2017 Female gender 41 40 7 10 2 0 0 81 12 180
2014 Male gender 42 41 11 6 1 0 0 83 7 143
2014 Female gender 45 36 10 7 2 0 0 82 8 174
2011 Male gender 48 31 10 10 1 0 0 79 10 128
2011 Female gender 45 38 10 5 2 0 0 83 7 176
2008 Male gender 44 39 9 4 4 1 0 83 8 140
2008 Female gender 40 38 9 7 5 0 0 78 12 186

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 35 5 3 3 0 0 89 6 152
2018 Female gender 48 38 8 4 2 0 0 86 6 191
2017 Male gender 45 40 9 2 3 0 0 85 5 164
2017 Female gender 44 43 5 6 2 0 0 87 8 180
2014 Male gender 50 36 8 3 2 0 0 87 5 143
2014 Female gender 48 39 5 7 1 0 0 87 8 174
2011 Male gender 49 39 7 4 1 0 0 87 6 129
2011 Female gender 45 45 4 4 2 0 0 89 6 177
2008 Male gender 49 38 8 4 0 0 1 88 4 140
2008 Female gender 46 40 6 5 3 0 0 86 8 187

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 41 16 11 7 1 0 66 18 155
2018 Female gender 29 40 18 6 5 2 0 71 11 191
2017 Male gender 27 46 11 6 8 2 0 75 14 164
2017 Female gender 35 37 10 7 6 4 1 75 14 179
2014 Male gender 25 39 15 10 9 1 1 65 20 143
2014 Female gender 35 37 13 8 5 2 1 74 13 173
2011 Male gender 30 30 19 10 7 3 1 63 18 129
2011 Female gender 35 42 9 7 4 1 2 79 11 177
2008 Male gender 21 44 14 14 4 2 1 66 19 140
2008 Female gender 24 43 15 7 9 2 1 69 16 187

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 22 35 11 11 15 1 4 61 28 155
2018 Female gender 24 33 14 11 13 2 3 60 25 191
2017 Male gender 22 31 16 11 17 2 2 55 29 164
2017 Female gender 23 35 12 12 15 2 2 60 28 180
2014 Male gender 19 31 16 17 13 1 3 52 31 143
2014 Female gender 18 31 14 18 15 2 3 51 35 174
2011 Male gender 20 28 10 20 20 1 2 49 41 129
2011 Female gender 21 26 14 22 11 1 5 50 35 177
2008 Male gender 16 36 12 14 18 1 3 54 33 140
2008 Female gender 18 31 14 15 14 3 5 54 31 185

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 37 9 7 3 0 0 82 9 153
2018 Female gender 39 41 7 7 4 0 1 81 12 190
2017 Male gender 44 41 7 4 4 0 0 85 8 163
2017 Female gender 42 36 9 7 5 1 0 79 12 181
2014 Male gender 33 45 8 7 7 0 0 78 14 142
2014 Female gender 32 41 11 11 5 0 1 73 16 174
2011 Male gender 41 42 8 9 1 0 0 82 10 129
2011 Female gender 32 43 11 6 5 1 1 77 11 175

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 37 12 9 3 0 0 75 12 153
2018 Female gender 46 35 8 6 4 1 1 82 10 188
2017 Male gender 40 39 10 8 3 0 0 79 11 161
2017 Female gender 48 30 10 6 5 1 0 79 11 181
2014 Male gender 38 37 9 9 7 0 0 75 16 143
2014 Female gender 43 32 9 12 4 0 1 75 16 174

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 40 16 7 2 0 0 76 9 155
2018 Female gender 44 35 13 4 3 0 0 80 7 192
2017 Male gender 37 45 11 4 4 0 0 81 8 163
2017 Female gender 39 41 10 5 4 0 1 81 9 180
2014 Male gender 36 38 12 7 6 1 0 74 14 143
2014 Female gender 38 43 9 7 2 1 0 82 9 174
2011 Male gender 35 46 11 5 1 1 2 83 7 128
2011 Female gender 43 42 6 6 2 1 1 86 8 177

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 40 17 4 6 1 1 72 10 154
2018 Female gender 35 37 16 7 3 1 1 73 10 192
2017 Male gender 28 48 12 5 4 3 0 79 9 164
2017 Female gender 31 35 17 9 4 3 1 69 13 181

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 30 4 4 3 0 0 89 6 154
2018 Female gender 66 21 5 5 2 0 1 87 7 192
2017 Male gender 53 31 6 2 5 0 2 87 7 164
2017 Female gender 53 29 8 4 5 0 1 83 9 181
2014 Male gender 37 36 12 5 10 0 0 73 15 142
2014 Female gender 50 26 10 11 2 0 1 77 13 173
2011 Male gender 35 44 10 8 1 1 1 80 9 129
2011 Female gender 47 34 9 5 4 0 1 82 9 176

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 42 8 5 1 0 0 86 6 155
2018 Female gender 48 34 13 3 2 0 0 82 5 193
2017 Male gender 47 37 12 3 1 0 1 84 4 164
2017 Female gender 49 35 8 4 3 0 2 86 6 181
2014 Male gender 28 38 16 15 3 0 1 66 18 142
2014 Female gender 39 40 16 4 1 0 0 78 6 174
2011 Male gender 28 43 18 8 3 0 0 71 11 129
2011 Female gender 36 33 20 6 5 0 0 69 11 177
2008 Male gender 23 40 23 9 5 0 0 63 14 140
2008 Female gender 28 38 18 10 5 1 1 66 15 185

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 25 43 33 155
2018 Female gender 26 41 33 192
2017 Male gender 32 34 33 164
2017 Female gender 30 37 33 181
2014 Male gender 26 41 33 143
2014 Female gender 23 45 31 174
2011 Male gender 28 44 28 129
2011 Female gender 26 38 36 177

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 19 32 35 0 6 8 38
2018 Female gender 10 40 35 0 8 7 51
2017 Male gender 19 21 41 7 7 5 52
2017 Female gender 7 23 51 5 8 6 55
2014 Male gender 12 25 45 10 9999 8 38
2014 Female gender 27 28 36 2 9999 7 41
2011 Male gender 31 19 42 3 9999 5 35
2011 Female gender 20 17 43 12 9999 8 47
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 42 3 1 1 0 0 95 1 155
2018 Female gender 60 36 2 2 0 0 0 96 2 192
2017 Male gender 47 45 5 2 2 0 0 92 3 164
2017 Female gender 52 36 7 2 2 1 1 89 4 181
2014 Male gender 45 41 8 5 1 0 0 86 7 143
2014 Female gender 49 35 9 5 2 2 0 85 6 174
2011 Male gender 44 41 8 4 3 0 0 85 7 129
2011 Female gender 52 36 8 3 1 0 0 87 5 177
2008 Male gender 50 35 11 3 0 1 0 86 3 140
2008 Female gender 54 36 5 3 2 1 0 90 5 187

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 43 15 10 1 1 0 74 10 155
2018 Female gender 36 49 9 6 0 0 0 84 7 191
2017 Male gender 35 44 10 5 3 3 1 81 8 164
2017 Female gender 40 43 9 6 0 1 1 84 7 181
2014 Male gender 38 48 9 2 2 0 0 87 4 143
2014 Female gender 47 45 6 1 1 1 0 93 1 174
2011 Male gender 24 47 15 6 6 1 0 72 12 129
2011 Female gender 38 46 11 4 0 1 0 85 4 176

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 3 13 37 32 14 1 1 47 16 154
2018 Female gender 5 18 34 28 14 0 0 42 23 191
2017 Male gender 4 22 35 23 12 1 2 36 27 164
2017 Female gender 7 15 38 22 14 0 3 38 23 178
2014 Male gender 9 26 34 21 8 0 1 30 36 143
2014 Female gender 7 24 46 14 8 2 0 23 31 173
2011 Male gender 9 24 33 23 9 0 2 33 33 129
2011 Female gender 8 24 34 20 10 0 4 31 34 177
2008 Male gender 6 29 33 22 6 0 3 29 37 140
2008 Female gender 14 26 35 16 7 1 1 23 41 187

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 4 6 26 37 25 1 1 63 11 154
2018 Female gender 3 9 29 37 19 1 2 58 12 192
2017 Male gender 3 13 31 33 15 2 3 50 17 164
2017 Female gender 6 12 35 22 18 2 5 43 19 178
2014 Male gender 6 10 21 35 24 1 3 61 16 143
2014 Female gender 4 7 23 36 24 4 3 64 12 174
2011 Male gender 6 11 18 33 25 1 6 62 18 129
2011 Female gender 4 9 24 35 17 2 8 58 15 177
2008 Male gender 1 18 25 34 17 1 4 53 20 140
2008 Female gender 6 14 34 26 14 3 4 43 21 186

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 8 16 28 31 17 1 1 48 24 154
2018 Female gender 9 12 39 23 15 1 1 39 22 191
2017 Male gender 7 13 32 28 16 2 2 46 21 163
2017 Female gender 11 17 34 19 14 1 4 35 30 180
2014 Male gender 10 18 35 22 12 1 3 35 29 143
2014 Female gender 11 25 32 19 8 2 3 28 38 174
2011 Male gender 10 22 23 29 11 1 4 43 34 129
2011 Female gender 6 20 28 27 13 1 5 43 28 177
2008 Male gender 10 19 38 21 8 1 2 30 30 140
2008 Female gender 9 29 32 15 9 2 5 25 40 185

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 2 7 34 41 14 0 1 56 10 154
2018 Female gender 1 12 38 30 17 0 1 48 14 191
2017 Male gender 2 8 33 33 20 1 3 55 11 162
2017 Female gender 7 10 32 28 18 0 4 48 18 177
2014 Male gender 8 14 39 27 9 1 2 37 23 143
2014 Female gender 8 21 36 22 10 2 2 33 30 172
2011 Male gender 4 23 33 24 14 0 2 39 28 129
2011 Female gender 10 20 30 26 10 1 3 38 31 177
2008 Male gender 8 19 33 28 9 3 1 38 28 140
2008 Female gender 7 20 41 19 11 1 1 30 28 187

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 4 15 35 27 18 1 0 45 20 154
2018 Female gender 6 19 30 22 19 1 2 42 27 191
2017 Male gender 6 16 24 26 22 2 4 51 24 164
2017 Female gender 12 15 28 21 18 1 6 42 29 178
2014 Male gender 17 18 31 20 9 2 3 31 37 142
2014 Female gender 11 32 31 11 11 3 2 24 44 174
2011 Male gender 10 25 26 23 11 1 3 36 37 129
2011 Female gender 18 17 27 16 16 0 7 34 37 177
2008 Male gender 12 21 29 21 11 2 3 35 35 140
2008 Female gender 18 23 23 19 13 0 3 34 42 186

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 5 11 32 25 23 2 1 50 17 153
2018 Female gender 7 16 31 22 20 1 3 44 24 191
2017 Male gender 7 16 23 30 18 2 4 52 24 164
2017 Female gender 11 15 27 22 18 2 4 43 28 178
2014 Male gender 2 11 20 43 17 3 4 65 14 143
2014 Female gender 6 9 28 24 22 9 3 52 16 174
2011 Male gender 2 16 23 32 22 1 4 57 19 129
2011 Female gender 2 17 23 24 22 3 8 52 22 177
2008 Male gender 9 14 22 31 14 4 6 51 25 140
2008 Female gender 7 13 29 24 13 6 8 43 24 186

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 5 16 34 28 15 2 0 44 21 153
2018 Female gender 4 8 42 28 16 1 1 45 12 192
2017 Male gender 8 11 34 26 17 2 2 44 20 164
2017 Female gender 7 16 34 22 15 3 4 39 24 180
2014 Male gender 10 16 36 27 9 1 2 37 26 143
2014 Female gender 10 14 40 18 11 4 3 31 26 174

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 27 8 12 4 1 0 76 16 153
2018 Female gender 49 32 8 8 3 1 0 81 10 192
2017 Male gender 49 30 7 8 4 1 0 80 13 164
2017 Female gender 50 27 6 6 7 4 0 81 13 180
2014 Male gender 39 33 7 13 7 1 1 73 20 142
2014 Female gender 49 25 9 9 9 0 0 73 18 174

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 31 6 7 1 0 0 86 8 154
2018 Female gender 48 37 9 5 0 0 0 85 6 193
2017 Male gender 55 33 6 3 3 0 0 88 6 164
2017 Female gender 49 33 8 6 2 2 0 84 8 181
2014 Male gender 45 39 6 7 3 0 0 84 10 143
2014 Female gender 43 37 6 8 5 1 0 81 13 174

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 47 37 8 6 2 0 0 84 8 154
2018 Female gender 42 45 7 3 2 0 0 87 5 192

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 37 14 6 1 7 0 78 7 155
2018 Female gender 44 38 11 5 2 0 0 82 7 193
2017 Male gender 36 39 12 2 3 7 0 81 6 164
2017 Female gender 41 38 9 5 4 3 1 81 9 181
2014 Male gender 46 37 5 3 4 3 1 87 8 143
2014 Female gender 50 38 5 3 2 3 0 90 5 174

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 42 8 6 2 2 0 84 8 154
2018 Female gender 46 38 7 6 2 0 0 85 8 192
2017 Male gender 41 42 11 5 1 1 0 83 6 164
2017 Female gender 43 39 8 6 2 2 0 84 8 181
2014 Male gender 45 37 8 5 5 1 0 82 10 143
2014 Female gender 42 39 10 2 4 3 0 83 7 174
2011 Male gender 39 32 14 7 6 3 0 72 13 129
2011 Female gender 36 42 13 5 3 2 1 80 8 175

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 37 7 2 1 0 0 91 3 154
2018 Female gender 58 34 4 2 1 0 0 93 3 192
2017 Male gender 55 34 5 4 2 0 0 89 6 164
2017 Female gender 51 35 6 5 2 1 0 87 7 181
2014 Male gender 48 37 4 4 6 0 0 85 10 143
2014 Female gender 49 39 3 4 4 1 0 89 8 173
2011 Male gender 43 40 5 7 4 0 1 83 12 129
2011 Female gender 50 36 8 4 3 0 0 86 7 176
2008 Male gender 49 30 14 3 4 0 0 80 7 138
2008 Female gender 47 38 8 4 3 1 0 85 7 186

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 29 17 9 3 8 3 66 14 154
2018 Female gender 24 40 11 10 6 6 2 70 17 193
2017 Male gender 33 33 12 8 5 6 2 73 14 164
2017 Female gender 28 32 14 9 6 7 4 68 17 180
2014 Male gender 25 30 16 9 7 8 5 63 19 143
2014 Female gender 26 32 15 6 10 5 6 65 18 174

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 38 20 7 2 3 1 70 10 155
2018 Female gender 31 39 10 13 4 3 1 73 17 192
2017 Male gender 31 41 13 8 4 3 1 75 12 164
2017 Female gender 36 31 11 11 6 4 1 71 18 181
2014 Male gender 41 28 11 8 11 1 0 70 19 143
2014 Female gender 36 40 9 6 3 5 0 80 10 174
2011 Male gender 35 33 10 6 9 5 3 73 16 129
2011 Female gender 33 32 13 11 4 6 2 70 16 176
2008 Male gender 31 35 14 8 6 5 1 70 15 139
2008 Female gender 35 33 10 8 7 4 3 73 17 188

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 46 17 5 1 2 1 77 6 153
2018 Female gender 26 48 16 8 2 0 0 74 10 191

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 15 19 18 16 6 19 7 46 29 155
2018 Female gender 16 22 21 14 13 11 4 44 31 192
2017 Male gender 14 28 20 11 9 15 2 50 25 164
2017 Female gender 17 20 14 14 17 15 3 45 38 181
2014 Male gender 16 16 18 14 16 16 3 40 37 143
2014 Female gender 11 17 22 14 15 17 4 35 38 174
2011 Male gender 11 13 20 12 16 22 5 34 39 129
2011 Female gender 12 18 15 15 15 16 8 40 40 177

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 10 90 152
2018 Female gender 14 86 193

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 35 15
2018 Female gender 40 27

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 15
2018 Female gender 41 27

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 39 15
2018 Female gender 57 27

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 60 15
2018 Female gender 57 27

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 60 15
2018 Female gender 45 27

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Male gender 45 15
2018 Female gender 18 27

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 67 15
2018 Female gender 74 27

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 15
2018 Female gender 22 27

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 34 15
2018 Female gender 49 27

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 15
2018 Female gender 0 27

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 53 15
2018 Female gender 33 27

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Male gender 67 15
2018 Female gender 32 27

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 12 20 5 1 33 8 56 11 153
2018 Female gender 16 17 18 6 5 31 8 54 17 192
2017 Male gender 13 23 18 2 5 30 10 59 12 164
2017 Female gender 13 20 15 8 6 29 9 53 22 181
2014 Male gender 17 14 15 3 9 37 5 53 20 143
2014 Female gender 10 15 18 5 6 38 9 46 19 174

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 39 18 4 1 8 0 76 5 153
2018 Female gender 29 38 17 5 3 8 0 73 9 192
2017 Male gender 26 36 15 5 5 11 2 71 12 164
2017 Female gender 28 33 16 8 6 9 0 67 15 180
2014 Male gender 22 32 17 2 9 17 1 66 13 142
2014 Female gender 22 29 18 3 5 23 1 66 11 174
2011 Male gender 26 33 19 4 4 13 0 69 9 129
2011 Female gender 29 34 19 4 2 12 1 71 8 177

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 3 97 155
2018 Female gender 9 91 190

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 16 17 3 1 36 6 64 7 152
2018 Female gender 18 16 19 3 3 33 8 57 10 193
2017 Male gender 14 17 17 3 4 38 7 57 12 163
2017 Female gender 17 16 12 2 5 40 8 64 12 179
2014 Male gender 14 16 18 4 2 40 5 56 11 143
2014 Female gender 11 16 12 1 3 49 8 62 10 174

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 36 18 2 1 10 1 77 3 154
2018 Female gender 31 31 19 4 3 12 0 71 8 193
2017 Male gender 32 30 17 2 4 14 1 73 7 163
2017 Female gender 28 34 14 5 3 14 2 74 9 181
2014 Male gender 28 26 18 5 2 20 1 68 8 143
2014 Female gender 24 31 11 2 3 27 2 77 8 172
2011 Male gender 35 33 13 4 3 13 0 78 8 129
2011 Female gender 37 36 10 2 2 12 1 84 5 177
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 25 12 5 3 0 1 81 7 153
2018 Female gender 62 25 7 2 2 0 1 89 4 191
2017 Male gender 60 24 7 3 4 1 0 85 7 164
2017 Female gender 59 22 6 3 5 3 2 86 8 181

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 42 14 5 1 1 0 80 6 155
2018 Female gender 43 40 10 5 2 0 0 83 7 192
2017 Male gender 34 46 11 6 2 2 0 81 8 164
2017 Female gender 34 46 8 5 3 3 1 83 8 181

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 42 20 2 1 1 0 77 3 155
2018 Female gender 34 38 16 6 5 0 0 72 12 193
2017 Male gender 32 41 18 4 4 1 0 73 8 164
2017 Female gender 21 44 19 8 5 2 0 67 14 181

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 24 22 11 19 0 1 47 30 155
2018 Female gender 29 25 22 10 12 0 2 55 23 192
2017 Male gender 21 23 23 13 19 0 1 45 33 164
2017 Female gender 21 20 19 17 20 0 2 42 38 181

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 43 30 7 7 0 1 56 14 155
2018 Female gender 23 27 31 15 3 0 0 51 18 192
2017 Male gender 16 30 34 13 6 0 1 47 19 163
2017 Female gender 20 29 27 15 6 0 3 50 21 179

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 42 24 6 5 0 1 66 10 154
2018 Female gender 24 34 29 10 2 0 1 60 11 191
2017 Male gender 20 46 22 5 7 0 1 66 11 164
2017 Female gender 23 29 23 12 10 0 3 53 23 180

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 30 30 17 7 1 1 45 25 154
2018 Female gender 22 28 26 14 10 0 0 50 24 192
2017 Male gender 18 32 24 15 7 1 3 52 23 164
2017 Female gender 22 26 22 16 11 0 4 50 28 180

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 35 12 1 1 0 3 86 2 155
2018 Female gender 53 26 12 2 1 1 4 84 3 191
2017 Male gender 45 30 16 2 0 1 7 81 2 164
2017 Female gender 45 25 14 3 2 0 11 78 6 180

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 36 17 5 4 0 1 75 9 154
2018 Female gender 39 29 16 11 5 0 1 68 16 193
2017 Male gender 32 38 18 8 3 0 1 71 11 163
2017 Female gender 28 32 21 9 8 0 1 62 17 178

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 37 17 7 4 0 2 71 11 154
2018 Female gender 34 38 16 7 4 1 1 73 11 193
2017 Male gender 27 40 21 6 5 1 1 68 11 162
2017 Female gender 32 29 25 7 5 1 2 62 13 178

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 39 20 7 2 0 1 70 9 152
2018 Female gender 34 37 19 7 1 1 2 73 8 192
2017 Male gender 24 38 22 11 4 1 1 63 15 163
2017 Female gender 24 38 25 9 2 0 3 64 11 177

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 38 16 5 4 0 1 74 10 154
2018 Female gender 38 31 19 7 3 0 1 70 11 191
2017 Male gender 30 34 19 9 6 0 1 65 16 163
2017 Female gender 34 30 19 8 5 1 3 67 13 178

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 34 17 6 4 0 1 73 10 153
2018 Female gender 35 35 23 3 1 1 1 72 4 192
2017 Male gender 29 40 21 7 2 1 0 70 9 163
2017 Female gender 33 34 20 6 3 1 3 70 10 178

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 58 19 13 4 2 1 3 81 6 154
2018 Female gender 54 22 16 4 2 0 2 77 6 191
2017 Male gender 65 23 8 1 2 0 0 88 3 164
2017 Female gender 53 21 9 10 3 0 4 77 13 180

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 79 12 2 1 2 1 4 95 3 153
2018 Female gender 75 12 6 1 0 0 7 93 1 193

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 78 8 7 1 3 1 3 89 4 154
2018 Female gender 65 17 7 2 4 0 4 86 7 191
2017 Male gender 83 8 3 3 2 1 1 92 5 163
2017 Female gender 59 20 5 5 5 2 5 84 10 180

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 52 28 15 1 3 0 1 81 3 153
2018 Female gender 48 25 17 5 4 0 2 74 9 191
2017 Male gender 54 26 15 2 3 0 1 81 4 163
2017 Female gender 50 27 12 2 3 2 3 81 6 179

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 25 11 3 4 0 2 81 7 154
2018 Female gender 53 17 15 7 5 0 3 72 12 192
2017 Male gender 62 20 9 4 4 0 1 83 8 163
2017 Female gender 58 19 7 6 5 2 3 80 12 178

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 19 4 2 1 0 23 91 4 150
2018 Female gender 53 14 6 2 1 0 25 89 3 192
2017 Male gender 54 16 10 1 1 0 18 85 3 163
2017 Female gender 47 12 6 3 1 2 29 85 6 180

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 66 21 6 2 1 1 3 91 3 153
2018 Female gender 71 15 4 2 1 0 8 92 3 191
2017 Male gender 71 18 5 1 1 0 5 94 1 164
2017 Female gender 66 18 5 1 0 0 10 94 1 178

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 77 12 5 2 1 0 3 92 4 154
2018 Female gender 71 11 2 4 4 0 7 88 9 192
2017 Male gender 78 15 1 3 1 0 2 95 4 164
2017 Female gender 72 8 5 3 3 0 9 88 6 180

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 45 29 19 4 2 0 1 75 6 154
2018 Female gender 49 28 14 4 3 0 2 78 8 191
2017 Male gender 52 29 14 3 1 0 1 82 4 164
2017 Female gender 44 32 13 4 3 0 4 79 7 179

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 31 38 9 3 0 0 50 12 155
2018 Female gender 15 30 43 9 2 0 0 46 11 193
2017 Male gender 14 39 34 13 1 0 0 52 14 164
2017 Female gender 9 29 46 9 6 1 0 39 15 180

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 3 16 39 25 18 0 0 42 19 153
2018 Female gender 4 13 43 25 14 0 0 39 17 192
2017 Male gender 2 13 37 35 13 0 0 47 15 163
2017 Female gender 7 15 42 26 11 0 0 36 22 181
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 21 23 10 13 3 1 31 69 155
2018 Female gender 36 25 22 10 6 0 1 36 64 192
2017 Male gender 26 21 24 12 14 4 0 27 73 164
2017 Female gender 29 20 15 19 12 4 1 30 70 181

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 103
2018 Female gender 25 121
2017 Male gender 21 113
2017 Female gender 29 120

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 46 103
2018 Female gender 37 121
2017 Male gender 44 113
2017 Female gender 35 120

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 13 103
2018 Female gender 16 121
2017 Male gender 20 113
2017 Female gender 17 120

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 35 103
2018 Female gender 37 121
2017 Male gender 42 113
2017 Female gender 33 120

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 10 103
2018 Female gender 15 121
2017 Male gender 10 113
2017 Female gender 16 120

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 40 103
2018 Female gender 39 121

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 103
2018 Female gender 30 121
2017 Male gender 39 113
2017 Female gender 37 120

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 3 36 24 19 6 13 102
2018 Female gender 5 49 23 8 3 12 119
2017 Male gender 4 53 22 6 5 10 110
2017 Female gender 6 44 23 9 2 16 115

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 34 66 103
2018 Female gender 29 71 120

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 13 16 10 9 4 10 59 22 155
2018 Female gender 38 13 14 13 14 0 9 55 30 192

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 14 20 17 22 17 1 9 38 43 103
2018 Female gender 18 30 10 23 13 0 6 51 38 120
2017 Male gender 21 26 13 14 20 1 6 50 36 114
2017 Female gender 20 25 14 11 21 1 7 50 35 121

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 0 11 14 23 46 1 5 12 73 103
2018 Female gender 6 12 15 21 41 1 5 19 65 120
2017 Male gender 3 8 9 21 52 2 6 12 79 114
2017 Female gender 4 9 9 16 48 4 10 15 75 120
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