2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 38 11 5 6 0 0 79 11 101
2018 3 to 10 years in current department or agency 39 45 7 7 1 0 0 85 8 131
2018 11 to 20 years in current department or agency 44 37 8 7 4 0 0 81 12 89
2018 More than 20 years in current department or agency 54 32 9 5 0 0 0 86 5 28
2017 Less than 3 years in current department or agency 33 44 11 8 4 0 0 77 12 106
2017 3 to 10 years in current department or agency 31 53 9 4 2 1 0 85 6 136
2017 11 to 20 years in current department or agency 36 46 9 7 3 0 0 82 9 74
2017 More than 20 years in current department or agency 47 33 12 4 4 0 0 80 8 27
2014 Less than 3 years in current department or agency 39 43 6 8 4 0 0 82 13 79
2014 3 to 10 years in current department or agency 38 38 15 6 4 0 0 76 9 147
2014 11 to 20 years in current department or agency 32 42 18 5 3 0 0 74 8 62
2014 More than 20 years in current department or agency 61 32 6 0 0 0 0 94 0 30

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 41 8 6 3 0 0 83 9 101
2018 3 to 10 years in current department or agency 38 36 14 6 5 0 0 75 11 130
2018 11 to 20 years in current department or agency 34 38 14 10 5 0 0 72 15 89
2018 More than 20 years in current department or agency 36 41 12 11 0 0 0 77 11 28
2017 Less than 3 years in current department or agency 42 36 13 4 5 0 0 78 9 107
2017 3 to 10 years in current department or agency 32 45 14 4 4 0 0 77 9 136
2017 11 to 20 years in current department or agency 34 40 8 12 7 0 0 74 18 75
2017 More than 20 years in current department or agency 40 37 8 11 4 0 0 77 15 27

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 37 8 3 2 0 0 87 5 100
2018 3 to 10 years in current department or agency 49 42 7 2 0 0 0 91 2 130
2018 11 to 20 years in current department or agency 57 34 5 1 3 0 0 91 4 90
2018 More than 20 years in current department or agency 59 24 7 9 0 0 0 84 9 27
2017 Less than 3 years in current department or agency 53 32 7 6 2 0 0 86 7 107
2017 3 to 10 years in current department or agency 43 45 8 2 1 0 0 89 3 135
2017 11 to 20 years in current department or agency 54 38 7 1 0 0 0 92 1 75
2017 More than 20 years in current department or agency 70 22 4 0 4 0 0 92 4 27
2014 Less than 3 years in current department or agency 52 38 7 2 1 0 0 90 3 79
2014 3 to 10 years in current department or agency 55 31 10 5 0 0 0 85 5 147
2014 11 to 20 years in current department or agency 58 34 8 0 0 0 0 92 0 62
2014 More than 20 years in current department or agency 90 6 3 0 0 0 0 97 0 30

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 41 7 3 4 0 0 86 7 99
2018 3 to 10 years in current department or agency 43 43 9 4 1 0 0 86 5 131
2018 11 to 20 years in current department or agency 51 32 8 8 1 0 0 83 9 90
2018 More than 20 years in current department or agency 47 33 12 8 0 0 0 80 8 28
2017 Less than 3 years in current department or agency 49 37 5 4 6 0 0 86 9 106
2017 3 to 10 years in current department or agency 40 44 8 6 2 0 0 84 8 135
2017 11 to 20 years in current department or agency 40 42 12 5 0 0 0 82 5 75
2017 More than 20 years in current department or agency 44 45 7 0 4 0 0 88 4 27
2014 Less than 3 years in current department or agency 44 37 10 4 4 0 0 81 9 79
2014 3 to 10 years in current department or agency 43 35 15 3 3 0 0 79 6 147
2014 11 to 20 years in current department or agency 40 45 8 3 3 0 0 86 6 62
2014 More than 20 years in current department or agency 63 30 3 3 0 0 0 93 3 29

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 27 8 2 1 0 0 89 3 101
2018 3 to 10 years in current department or agency 57 23 14 4 1 1 0 80 6 130
2018 11 to 20 years in current department or agency 56 26 9 3 4 1 0 83 7 90
2018 More than 20 years in current department or agency 63 26 7 3 0 0 0 90 3 28
2017 Less than 3 years in current department or agency 54 28 9 4 2 3 0 85 6 107
2017 3 to 10 years in current department or agency 49 34 8 7 2 0 0 84 9 135
2017 11 to 20 years in current department or agency 41 34 15 10 1 0 0 74 11 75
2017 More than 20 years in current department or agency 50 34 15 0 0 0 0 85 0 27
2014 Less than 3 years in current department or agency 58 24 8 8 2 0 0 82 10 79
2014 3 to 10 years in current department or agency 42 39 8 6 5 0 0 81 11 147
2014 11 to 20 years in current department or agency 29 45 8 8 8 2 0 75 16 62
2014 More than 20 years in current department or agency 63 27 3 0 6 0 0 90 6 30

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 35 8 3 0 0 0 90 3 101
2018 3 to 10 years in current department or agency 53 27 14 6 1 0 0 80 7 130
2018 11 to 20 years in current department or agency 52 32 7 6 3 0 0 84 10 89
2018 More than 20 years in current department or agency 60 30 7 3 0 0 0 90 3 28
2017 Less than 3 years in current department or agency 52 29 12 5 2 0 0 81 7 107
2017 3 to 10 years in current department or agency 45 38 9 5 2 0 0 84 7 136
2017 11 to 20 years in current department or agency 38 35 14 9 4 0 0 73 13 75
2017 More than 20 years in current department or agency 50 38 8 4 0 0 0 88 4 27
2014 Less than 3 years in current department or agency 54 28 8 6 5 0 0 81 11 79
2014 3 to 10 years in current department or agency 38 39 13 5 4 1 0 78 10 147
2014 11 to 20 years in current department or agency 27 45 10 9 8 0 0 73 17 62
2014 More than 20 years in current department or agency 58 32 3 0 6 0 0 90 6 30

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 27 12 7 4 3 1 77 11 102
2018 3 to 10 years in current department or agency 45 29 13 8 2 2 0 77 11 131
2018 11 to 20 years in current department or agency 51 25 11 6 6 2 0 77 12 90
2018 More than 20 years in current department or agency 58 20 3 11 0 3 5 84 12 27
2017 Less than 3 years in current department or agency 41 21 20 8 6 4 0 65 14 107
2017 3 to 10 years in current department or agency 42 26 14 9 4 4 1 71 14 135
2017 11 to 20 years in current department or agency 38 25 14 12 3 8 0 69 16 75
2017 More than 20 years in current department or agency 47 30 15 0 7 0 0 78 7 27
2014 Less than 3 years in current department or agency 44 28 11 8 7 2 1 74 15 79
2014 3 to 10 years in current department or agency 39 28 17 7 6 3 0 69 13 147
2014 11 to 20 years in current department or agency 32 31 15 8 8 5 2 67 17 62
2014 More than 20 years in current department or agency 71 13 6 6 3 0 0 84 10 30
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 22 9 4 2 0 2 85 6 102
2018 3 to 10 years in current department or agency 53 24 11 5 4 1 2 79 9 130
2018 11 to 20 years in current department or agency 44 36 10 2 6 2 0 81 9 88
2018 More than 20 years in current department or agency 45 35 16 0 0 4 0 84 0 28
2017 Less than 3 years in current department or agency 57 26 9 2 3 0 4 86 5 107
2017 3 to 10 years in current department or agency 53 28 9 5 1 4 1 85 6 134
2017 11 to 20 years in current department or agency 47 33 12 5 1 1 0 81 6 75
2017 More than 20 years in current department or agency 48 25 12 0 0 15 0 86 0 27
2014 Less than 3 years in current department or agency 53 21 11 4 5 2 3 78 10 79
2014 3 to 10 years in current department or agency 48 30 13 3 4 3 0 80 7 147
2014 11 to 20 years in current department or agency 42 30 18 5 5 0 0 72 10 62
2014 More than 20 years in current department or agency 62 13 13 6 6 0 0 74 13 30

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 25 6 5 2 0 2 87 7 101
2018 3 to 10 years in current department or agency 43 36 8 7 4 1 2 81 11 129
2018 11 to 20 years in current department or agency 43 35 11 8 3 0 0 77 11 88
2018 More than 20 years in current department or agency 37 47 13 0 3 0 0 84 3 26
2017 Less than 3 years in current department or agency 60 24 4 6 3 0 3 86 10 106
2017 3 to 10 years in current department or agency 47 34 7 4 6 1 0 82 10 136
2017 11 to 20 years in current department or agency 39 41 12 6 1 0 0 81 8 75
2017 More than 20 years in current department or agency 44 44 4 4 0 4 0 92 4 27
2014 Less than 3 years in current department or agency 51 28 4 8 6 0 3 82 15 79
2014 3 to 10 years in current department or agency 39 35 12 10 4 1 0 74 14 147
2014 11 to 20 years in current department or agency 41 32 18 3 6 0 0 72 10 62
2014 More than 20 years in current department or agency 53 28 10 6 3 0 0 81 10 30

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 24 7 5 2 0 2 86 7 102
2018 3 to 10 years in current department or agency 51 27 8 8 3 0 2 80 12 130
2018 11 to 20 years in current department or agency 47 33 8 6 6 0 0 80 12 89
2018 More than 20 years in current department or agency 53 24 20 0 3 0 0 77 3 28
2017 Less than 3 years in current department or agency 62 18 6 7 5 0 2 82 12 107
2017 3 to 10 years in current department or agency 50 36 5 5 4 0 0 86 9 136
2017 11 to 20 years in current department or agency 48 31 12 4 5 0 0 79 9 75
2017 More than 20 years in current department or agency 59 19 11 0 8 3 0 80 8 27
2014 Less than 3 years in current department or agency 52 23 10 4 5 2 3 79 10 79
2014 3 to 10 years in current department or agency 47 32 6 6 8 0 1 80 14 147
2014 11 to 20 years in current department or agency 45 30 10 6 8 0 0 76 15 62
2014 More than 20 years in current department or agency 53 28 3 10 6 0 0 81 16 30

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 44 9 4 1 3 0 86 5 102
2018 3 to 10 years in current department or agency 33 40 11 9 3 4 0 76 13 131
2018 11 to 20 years in current department or agency 36 34 14 11 2 2 0 72 14 89
2018 More than 20 years in current department or agency 42 23 24 10 0 0 0 65 10 28
2017 Less than 3 years in current department or agency 37 34 13 8 2 5 0 75 11 106
2017 3 to 10 years in current department or agency 22 39 18 10 7 3 1 63 18 136
2017 11 to 20 years in current department or agency 24 34 17 11 9 5 0 61 21 75
2017 More than 20 years in current department or agency 31 38 11 7 0 7 4 79 8 27
2014 Less than 3 years in current department or agency 31 46 6 2 5 9 0 85 8 79
2014 3 to 10 years in current department or agency 18 47 16 6 8 4 1 68 15 147
2014 11 to 20 years in current department or agency 21 42 18 7 10 3 0 65 17 61
2014 More than 20 years in current department or agency 26 41 10 17 6 0 0 67 23 30

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 39 12 2 3 2 0 83 5 101
2018 3 to 10 years in current department or agency 30 42 10 14 3 2 0 73 17 131
2018 11 to 20 years in current department or agency 39 34 15 7 4 1 0 73 11 89
2018 More than 20 years in current department or agency 41 25 10 17 3 4 0 68 21 28
2017 Less than 3 years in current department or agency 38 37 13 8 1 4 0 77 9 107
2017 3 to 10 years in current department or agency 24 37 20 9 8 1 1 63 17 136
2017 11 to 20 years in current department or agency 21 39 14 18 8 0 0 60 27 75
2017 More than 20 years in current department or agency 33 36 12 12 4 4 0 72 16 27
2014 Less than 3 years in current department or agency 36 45 9 5 5 0 0 81 10 79
2014 3 to 10 years in current department or agency 22 40 19 9 9 1 1 63 18 147
2014 11 to 20 years in current department or agency 19 38 22 10 11 0 0 57 21 62
2014 More than 20 years in current department or agency 41 35 3 10 10 0 0 77 20 30

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 37 17 5 3 3 0 74 8 101
2018 3 to 10 years in current department or agency 27 39 18 10 3 4 0 68 13 131
2018 11 to 20 years in current department or agency 30 46 15 6 2 1 0 77 8 89
2018 More than 20 years in current department or agency 38 24 23 11 0 4 0 65 11 27
2017 Less than 3 years in current department or agency 33 30 17 6 2 12 1 72 8 107
2017 3 to 10 years in current department or agency 20 39 17 15 4 4 1 62 20 136
2017 11 to 20 years in current department or agency 16 44 16 15 6 4 0 62 21 75
2017 More than 20 years in current department or agency 28 34 19 11 0 8 0 67 12 27
2014 Less than 3 years in current department or agency 26 41 15 7 5 7 0 71 13 79
2014 3 to 10 years in current department or agency 13 41 25 9 5 6 1 58 15 147
2014 11 to 20 years in current department or agency 16 35 24 16 5 3 0 53 22 61
2014 More than 20 years in current department or agency 37 36 13 3 10 0 0 73 14 30

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 46 13 6 3 1 0 77 9 102
2018 3 to 10 years in current department or agency 20 40 18 13 8 1 0 60 21 131
2018 11 to 20 years in current department or agency 23 45 17 7 6 1 0 69 14 89
2018 More than 20 years in current department or agency 25 29 22 18 3 4 0 56 22 28
2017 Less than 3 years in current department or agency 33 37 13 5 5 8 0 75 10 107
2017 3 to 10 years in current department or agency 17 38 16 17 10 1 1 56 27 136
2017 11 to 20 years in current department or agency 14 37 26 12 7 4 0 54 19 75
2017 More than 20 years in current department or agency 29 27 18 23 4 0 0 55 26 27
2014 Less than 3 years in current department or agency 30 37 15 8 6 3 0 70 15 79
2014 3 to 10 years in current department or agency 11 43 21 15 9 1 1 54 24 147
2014 11 to 20 years in current department or agency 11 35 26 18 10 0 0 46 27 62
2014 More than 20 years in current department or agency 32 25 13 20 10 0 0 57 30 30
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 37 12 4 3 0 0 81 7 101
2018 3 to 10 years in current department or agency 40 37 7 8 7 0 0 77 16 130
2018 11 to 20 years in current department or agency 26 38 15 11 9 0 0 64 20 90
2018 More than 20 years in current department or agency 32 49 8 3 7 0 0 82 10 27
2017 Less than 3 years in current department or agency 42 30 17 4 6 0 1 73 10 107
2017 3 to 10 years in current department or agency 36 38 14 8 4 0 0 74 12 136
2017 11 to 20 years in current department or agency 26 44 12 10 7 0 0 71 17 74
2017 More than 20 years in current department or agency 29 45 22 0 4 0 0 74 4 27
2014 Less than 3 years in current department or agency 39 35 9 10 4 1 1 76 15 79
2014 3 to 10 years in current department or agency 30 40 11 9 11 0 0 70 19 146
2014 11 to 20 years in current department or agency 26 30 16 24 3 0 0 56 28 62
2014 More than 20 years in current department or agency 45 23 16 6 10 0 0 68 16 30

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 35 14 9 2 0 1 75 11 102
2018 3 to 10 years in current department or agency 37 43 10 5 4 0 0 81 9 131
2018 11 to 20 years in current department or agency 31 55 6 5 3 0 0 86 8 90
2018 More than 20 years in current department or agency 32 61 3 3 0 0 0 93 3 27
2017 Less than 3 years in current department or agency 35 39 16 4 7 0 0 74 10 107
2017 3 to 10 years in current department or agency 34 47 7 9 2 1 0 82 12 136
2017 11 to 20 years in current department or agency 35 46 7 10 3 0 0 81 12 75
2017 More than 20 years in current department or agency 51 42 4 4 0 0 0 93 4 27

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 19 17 11 7 25 2 51 25 102
2018 3 to 10 years in current department or agency 14 28 18 14 9 12 4 50 28 131
2018 11 to 20 years in current department or agency 13 24 17 20 10 12 4 44 36 89
2018 More than 20 years in current department or agency 19 36 12 10 3 14 5 69 16 28
2017 Less than 3 years in current department or agency 14 17 19 11 3 33 3 48 22 106
2017 3 to 10 years in current department or agency 12 29 15 20 9 13 2 48 35 136
2017 11 to 20 years in current department or agency 12 27 12 17 19 10 3 45 41 75
2017 More than 20 years in current department or agency 22 19 19 11 8 22 0 52 24 27
2014 Less than 3 years in current department or agency 14 22 17 8 9 28 2 52 23 79
2014 3 to 10 years in current department or agency 11 23 15 17 16 17 1 41 41 147
2014 11 to 20 years in current department or agency 13 32 13 18 8 10 5 53 31 61
2014 More than 20 years in current department or agency 16 30 6 23 10 16 0 54 39 30

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 31 9 5 0 0 1 86 5 101
2018 3 to 10 years in current department or agency 44 35 8 8 3 0 2 80 11 130
2018 11 to 20 years in current department or agency 28 48 9 11 4 0 0 76 15 89
2018 More than 20 years in current department or agency 36 45 8 7 4 0 0 81 11 28
2017 Less than 3 years in current department or agency 42 39 8 5 5 0 2 82 10 107
2017 3 to 10 years in current department or agency 44 33 13 5 3 1 1 79 8 136
2017 11 to 20 years in current department or agency 42 37 9 9 4 0 0 79 13 75
2017 More than 20 years in current department or agency 33 29 19 7 4 8 0 68 12 27
2014 Less than 3 years in current department or agency 49 26 8 5 5 2 4 79 12 79
2014 3 to 10 years in current department or agency 33 40 13 10 4 0 1 73 14 147
2014 11 to 20 years in current department or agency 49 29 16 2 5 0 0 78 6 62
2014 More than 20 years in current department or agency 46 22 16 10 6 0 0 68 16 30

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 32 7 8 3 3 11 80 13 28
2018 3 to 10 years in current department or agency 20 41 15 12 0 6 6 69 14 33
2018 11 to 20 years in current department or agency 35 35 13 7 5 0 6 74 13 38
2018 More than 20 years in current department or agency 50 12 31 0 7 0 0 62 7 14
2017 Less than 3 years in current department or agency 27 44 3 3 7 11 4 84 13 27
2017 3 to 10 years in current department or agency 23 41 8 12 3 8 6 74 17 39
2017 11 to 20 years in current department or agency 32 36 11 3 11 5 3 74 14 37
2017 More than 20 years in current department or agency 58 16 8 8 0 0 10 82 9 12
2014 Less than 3 years in current department or agency 25 42 8 0 4 4 16 84 5 22
2014 3 to 10 years in current department or agency 17 42 7 12 0 5 17 76 15 42
2014 11 to 20 years in current department or agency 42 20 4 15 4 4 11 73 23 26
2014 More than 20 years in current department or agency 40 40 0 7 0 0 13 92 8 15

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 45 12 8 2 0 2 78 10 102
2018 3 to 10 years in current department or agency 41 41 9 6 1 1 1 83 8 131
2018 11 to 20 years in current department or agency 32 48 9 9 2 0 0 80 11 90
2018 More than 20 years in current department or agency 27 66 3 3 0 0 0 93 3 28
2017 Less than 3 years in current department or agency 40 34 13 11 3 0 0 74 14 107
2017 3 to 10 years in current department or agency 41 39 9 7 3 0 1 80 10 136
2017 11 to 20 years in current department or agency 36 39 8 13 3 0 0 76 16 75
2017 More than 20 years in current department or agency 52 37 7 4 0 0 0 89 4 27
2014 Less than 3 years in current department or agency 25 41 15 9 8 1 2 68 17 79
2014 3 to 10 years in current department or agency 33 42 12 5 6 0 1 76 12 147
2014 11 to 20 years in current department or agency 30 42 11 10 5 0 2 74 15 62
2014 More than 20 years in current department or agency 35 41 9 6 4 3 0 79 11 30

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 45 8 4 3 0 0 85 7 102
2018 3 to 10 years in current department or agency 38 46 10 4 1 0 0 85 5 130
2018 11 to 20 years in current department or agency 44 40 9 7 0 0 0 84 7 89
2018 More than 20 years in current department or agency 43 34 18 5 0 0 0 77 5 28
2017 Less than 3 years in current department or agency 41 40 8 10 1 0 0 81 11 107
2017 3 to 10 years in current department or agency 38 44 10 5 3 0 0 82 8 136
2017 11 to 20 years in current department or agency 42 43 4 11 0 0 0 84 11 74
2017 More than 20 years in current department or agency 48 41 3 4 4 0 0 89 8 27
2014 Less than 3 years in current department or agency 43 36 9 11 1 0 0 79 12 79
2014 3 to 10 years in current department or agency 43 41 10 5 1 0 0 84 6 147
2014 11 to 20 years in current department or agency 35 45 15 3 2 0 0 80 5 62
2014 More than 20 years in current department or agency 68 22 6 3 0 0 0 91 3 30

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 43 9 2 4 0 0 85 6 101
2018 3 to 10 years in current department or agency 54 36 6 3 1 0 0 90 4 130
2018 11 to 20 years in current department or agency 55 31 5 6 3 0 0 86 9 89
2018 More than 20 years in current department or agency 45 42 8 5 0 0 0 87 5 26
2017 Less than 3 years in current department or agency 43 42 7 5 3 0 0 85 8 106
2017 3 to 10 years in current department or agency 46 43 6 1 3 0 0 89 5 136
2017 11 to 20 years in current department or agency 40 43 6 11 2 0 0 82 12 75
2017 More than 20 years in current department or agency 63 29 8 0 0 0 0 92 0 27
2014 Less than 3 years in current department or agency 43 38 7 11 1 0 0 81 12 79
2014 3 to 10 years in current department or agency 52 35 7 5 1 0 0 87 5 147
2014 11 to 20 years in current department or agency 41 44 8 2 5 0 0 86 6 62
2014 More than 20 years in current department or agency 65 35 0 0 0 0 0 100 0 30

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 37 17 4 3 3 0 76 7 102
2018 3 to 10 years in current department or agency 24 44 15 11 5 1 0 69 16 129
2018 11 to 20 years in current department or agency 18 48 12 11 10 1 0 67 21 90
2018 More than 20 years in current department or agency 36 10 41 3 10 0 0 46 14 28
2017 Less than 3 years in current department or agency 39 35 8 6 6 6 1 79 13 106
2017 3 to 10 years in current department or agency 30 47 12 3 6 2 0 79 9 136
2017 11 to 20 years in current department or agency 22 43 11 15 8 1 0 66 23 75
2017 More than 20 years in current department or agency 38 35 12 7 8 0 0 73 15 26
2014 Less than 3 years in current department or agency 34 32 19 3 7 2 1 69 11 79
2014 3 to 10 years in current department or agency 28 39 13 12 7 1 1 68 19 147
2014 11 to 20 years in current department or agency 30 39 15 10 7 0 0 68 16 61
2014 More than 20 years in current department or agency 36 45 3 10 6 0 0 81 16 30

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 41 16 7 9 2 5 66 17 102
2018 3 to 10 years in current department or agency 25 35 8 15 13 2 2 62 30 130
2018 11 to 20 years in current department or agency 20 31 13 13 20 1 2 53 33 89
2018 More than 20 years in current department or agency 26 14 17 6 24 5 8 46 34 28
2017 Less than 3 years in current department or agency 27 29 13 4 18 5 5 62 24 107
2017 3 to 10 years in current department or agency 23 41 15 10 11 0 1 64 20 136
2017 11 to 20 years in current department or agency 16 24 10 26 24 1 0 40 50 74
2017 More than 20 years in current department or agency 18 37 15 12 19 0 0 54 31 27
2014 Less than 3 years in current department or agency 26 33 12 15 4 2 6 65 21 79
2014 3 to 10 years in current department or agency 13 35 14 20 16 1 1 50 36 147
2014 11 to 20 years in current department or agency 19 21 18 20 19 2 2 41 40 62
2014 More than 20 years in current department or agency 20 19 17 13 22 0 9 42 39 30

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 36 8 6 3 0 1 82 9 99
2018 3 to 10 years in current department or agency 38 41 8 8 5 0 1 80 13 129
2018 11 to 20 years in current department or agency 43 38 6 7 5 0 0 81 12 90
2018 More than 20 years in current department or agency 36 46 10 8 0 0 0 82 8 28
2017 Less than 3 years in current department or agency 39 41 10 7 4 0 0 80 11 107
2017 3 to 10 years in current department or agency 46 40 6 4 4 1 0 86 8 135
2017 11 to 20 years in current department or agency 40 38 7 8 7 0 0 78 15 75
2017 More than 20 years in current department or agency 60 26 10 4 0 0 0 86 4 27
2014 Less than 3 years in current department or agency 37 43 10 5 4 0 0 81 9 78
2014 3 to 10 years in current department or agency 31 40 9 10 9 0 1 72 20 147
2014 11 to 20 years in current department or agency 27 42 13 16 2 0 0 69 18 62
2014 More than 20 years in current department or agency 41 50 3 3 3 0 0 91 6 30

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 31 12 3 4 0 1 81 7 99
2018 3 to 10 years in current department or agency 41 37 9 8 4 1 0 78 12 127
2018 11 to 20 years in current department or agency 39 38 8 11 5 0 0 76 15 90
2018 More than 20 years in current department or agency 37 39 12 13 0 0 0 75 13 28
2017 Less than 3 years in current department or agency 49 35 9 2 6 0 0 83 7 106
2017 3 to 10 years in current department or agency 39 35 12 10 3 1 0 75 13 134
2017 11 to 20 years in current department or agency 41 38 7 11 4 0 0 78 15 75
2017 More than 20 years in current department or agency 59 26 7 4 4 0 0 85 8 27
2014 Less than 3 years in current department or agency 48 29 11 6 6 0 0 77 12 79
2014 3 to 10 years in current department or agency 36 35 10 13 6 0 1 72 19 147
2014 11 to 20 years in current department or agency 43 32 9 13 3 0 0 75 16 62
2014 More than 20 years in current department or agency 48 40 3 6 3 0 0 87 10 30

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 37 15 3 3 0 0 79 7 101
2018 3 to 10 years in current department or agency 42 35 14 8 1 0 0 76 9 131
2018 11 to 20 years in current department or agency 35 43 12 6 3 0 0 78 9 90
2018 More than 20 years in current department or agency 44 29 27 0 0 0 0 73 0 28
2017 Less than 3 years in current department or agency 44 39 9 4 5 0 1 83 8 106
2017 3 to 10 years in current department or agency 31 48 13 4 4 0 0 78 9 135
2017 11 to 20 years in current department or agency 37 44 9 5 4 0 0 81 9 75
2017 More than 20 years in current department or agency 55 34 7 4 0 0 0 89 4 27
2014 Less than 3 years in current department or agency 35 42 14 5 4 1 0 78 9 79
2014 3 to 10 years in current department or agency 36 38 12 9 4 1 0 75 13 147
2014 11 to 20 years in current department or agency 32 50 8 6 3 0 0 82 10 62
2014 More than 20 years in current department or agency 59 34 0 3 3 0 0 94 6 30

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 43 9 3 3 1 2 85 6 102
2018 3 to 10 years in current department or agency 28 35 20 9 5 1 2 65 14 130
2018 11 to 20 years in current department or agency 32 37 21 5 5 0 0 69 10 90
2018 More than 20 years in current department or agency 37 37 18 3 4 0 0 74 8 27
2017 Less than 3 years in current department or agency 32 43 11 3 5 6 1 80 8 107
2017 3 to 10 years in current department or agency 26 45 16 7 4 1 0 73 11 136
2017 11 to 20 years in current department or agency 25 38 19 11 4 3 0 65 15 75
2017 More than 20 years in current department or agency 43 34 11 8 4 0 0 78 12 27

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 27 4 3 4 0 1 88 7 102
2018 3 to 10 years in current department or agency 62 25 5 6 1 0 1 88 8 130
2018 11 to 20 years in current department or agency 65 20 4 7 3 0 0 86 10 90
2018 More than 20 years in current department or agency 64 28 8 0 0 0 0 92 0 27
2017 Less than 3 years in current department or agency 54 28 6 2 7 0 4 85 9 107
2017 3 to 10 years in current department or agency 52 32 10 4 2 0 0 83 6 136
2017 11 to 20 years in current department or agency 50 31 5 6 6 0 0 82 13 75
2017 More than 20 years in current department or agency 63 34 0 0 4 0 0 96 4 27
2014 Less than 3 years in current department or agency 38 32 11 11 6 0 1 71 18 79
2014 3 to 10 years in current department or agency 45 28 14 8 5 0 0 73 13 146
2014 11 to 20 years in current department or agency 39 41 7 5 7 0 2 82 12 61
2014 More than 20 years in current department or agency 68 23 3 6 0 0 0 90 6 30

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 13 2 2 0 0 83 4 102
2018 3 to 10 years in current department or agency 46 40 7 4 2 0 0 87 7 131
2018 11 to 20 years in current department or agency 40 39 16 5 0 0 0 79 5 90
2018 More than 20 years in current department or agency 45 35 18 3 0 0 0 80 3 28
2017 Less than 3 years in current department or agency 55 34 5 3 1 0 2 90 4 107
2017 3 to 10 years in current department or agency 43 38 11 4 1 0 1 83 6 136
2017 11 to 20 years in current department or agency 39 39 16 3 4 0 0 78 6 75
2017 More than 20 years in current department or agency 64 30 7 0 0 0 0 93 0 27
2014 Less than 3 years in current department or agency 28 39 19 12 2 0 0 67 14 79
2014 3 to 10 years in current department or agency 39 34 17 9 1 0 0 73 10 147
2014 11 to 20 years in current department or agency 26 56 8 7 3 0 0 82 10 62
2014 More than 20 years in current department or agency 41 29 20 7 0 0 3 73 7 29

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 42 34 102
2018 3 to 10 years in current department or agency 25 41 34 131
2018 11 to 20 years in current department or agency 27 42 31 89
2018 More than 20 years in current department or agency 31 35 34 28
2017 Less than 3 years in current department or agency 39 30 30 107
2017 3 to 10 years in current department or agency 28 38 34 136
2017 11 to 20 years in current department or agency 27 36 36 75
2017 More than 20 years in current department or agency 21 49 30 27
2014 Less than 3 years in current department or agency 27 51 22 79
2014 3 to 10 years in current department or agency 22 39 40 147
2014 11 to 20 years in current department or agency 24 43 32 62
2014 More than 20 years in current department or agency 30 45 25 30

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 34 44 0 16 5 25
2018 3 to 10 years in current department or agency 0 50 37 0 3 10 34
2017 Less than 3 years in current department or agency 0 17 50 8 18 6 43
2017 3 to 10 years in current department or agency 11 27 52 5 0 5 38
2017 11 to 20 years in current department or agency 26 24 39 6 0 6 20
2014 Less than 3 years in current department or agency 4 29 54 9 9999 4 22
2014 3 to 10 years in current department or agency 3 30 43 9 9999 15 32
2014 11 to 20 years in current department or agency 46 27 27 0 9999 0 15
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 38 2 2 2 0 0 94 4 101
2018 3 to 10 years in current department or agency 54 42 4 0 0 0 0 96 0 131
2018 11 to 20 years in current department or agency 65 30 2 3 0 0 0 95 3 90
2018 More than 20 years in current department or agency 60 40 0 0 0 0 0 100 0 28
2017 Less than 3 years in current department or agency 56 35 5 1 4 0 0 90 5 107
2017 3 to 10 years in current department or agency 41 49 5 2 1 1 1 91 4 136
2017 11 to 20 years in current department or agency 55 35 6 3 1 0 0 90 4 75
2017 More than 20 years in current department or agency 59 25 16 0 0 0 0 84 0 27
2014 Less than 3 years in current department or agency 49 38 7 4 1 1 0 88 5 79
2014 3 to 10 years in current department or agency 45 37 8 8 1 1 0 82 9 147
2014 11 to 20 years in current department or agency 44 40 13 2 0 2 0 85 2 62
2014 More than 20 years in current department or agency 60 30 6 0 3 0 0 90 3 30

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 49 13 7 0 0 0 80 7 102
2018 3 to 10 years in current department or agency 31 49 10 10 0 0 0 80 10 129
2018 11 to 20 years in current department or agency 39 41 13 6 0 1 0 81 6 90
2018 More than 20 years in current department or agency 38 41 8 6 7 0 0 79 13 28
2017 Less than 3 years in current department or agency 42 37 10 8 1 3 0 81 9 107
2017 3 to 10 years in current department or agency 30 49 9 5 3 1 1 82 9 136
2017 11 to 20 years in current department or agency 35 49 11 4 0 0 0 85 4 75
2017 More than 20 years in current department or agency 51 42 4 0 0 4 0 96 0 27
2014 Less than 3 years in current department or agency 51 40 6 0 1 1 0 92 1 79
2014 3 to 10 years in current department or agency 37 52 7 1 2 0 0 89 4 147
2014 11 to 20 years in current department or agency 37 52 8 3 0 0 0 89 3 62
2014 More than 20 years in current department or agency 62 28 10 0 0 0 0 90 0 30

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 15 31 30 17 1 0 48 21 99
2018 3 to 10 years in current department or agency 4 19 31 32 14 0 1 46 23 131
2018 11 to 20 years in current department or agency 4 14 42 28 11 0 1 39 18 90
2018 More than 20 years in current department or agency 0 16 48 19 17 0 0 36 16 28
2017 Less than 3 years in current department or agency 4 15 34 25 17 2 4 44 20 106
2017 3 to 10 years in current department or agency 6 20 40 20 12 0 2 33 26 134
2017 11 to 20 years in current department or agency 7 27 36 20 10 0 0 30 34 75
2017 More than 20 years in current department or agency 8 4 45 25 15 0 4 41 12 27
2014 Less than 3 years in current department or agency 5 21 44 17 10 2 1 28 27 79
2014 3 to 10 years in current department or agency 11 21 43 17 7 1 1 25 32 146
2014 11 to 20 years in current department or agency 7 37 29 21 6 0 0 27 43 62
2014 More than 20 years in current department or agency 3 27 42 16 12 0 0 28 30 30

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 7 26 30 30 1 3 62 11 100
2018 3 to 10 years in current department or agency 5 7 34 36 16 1 1 53 13 131
2018 11 to 20 years in current department or agency 3 11 24 44 18 0 1 63 13 90
2018 More than 20 years in current department or agency 3 3 24 39 27 0 3 68 7 28
2017 Less than 3 years in current department or agency 4 12 32 18 26 4 4 48 18 106
2017 3 to 10 years in current department or agency 6 14 31 32 12 1 4 46 21 134
2017 11 to 20 years in current department or agency 4 13 42 27 11 0 3 39 18 75
2017 More than 20 years in current department or agency 0 7 29 45 11 0 8 61 8 27
2014 Less than 3 years in current department or agency 6 8 20 36 21 6 3 63 16 79
2014 3 to 10 years in current department or agency 5 8 21 37 26 3 1 65 13 147
2014 11 to 20 years in current department or agency 2 11 31 32 18 0 6 53 14 62
2014 More than 20 years in current department or agency 10 3 20 32 29 0 6 65 14 30

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 12 14 26 29 17 0 1 47 26 100
2018 3 to 10 years in current department or agency 8 16 37 24 13 2 1 38 25 130
2018 11 to 20 years in current department or agency 8 14 35 27 13 1 1 41 22 90
2018 More than 20 years in current department or agency 0 10 34 25 32 0 0 57 10 28
2017 Less than 3 years in current department or agency 9 9 32 20 23 2 5 46 19 107
2017 3 to 10 years in current department or agency 10 18 37 24 6 1 3 32 29 134
2017 11 to 20 years in current department or agency 10 20 34 25 12 0 0 37 29 75
2017 More than 20 years in current department or agency 4 19 17 23 26 4 8 55 26 27
2014 Less than 3 years in current department or agency 7 22 34 22 12 1 2 35 29 79
2014 3 to 10 years in current department or agency 14 21 33 21 6 2 3 29 36 147
2014 11 to 20 years in current department or agency 13 23 40 7 14 0 3 22 37 62
2014 More than 20 years in current department or agency 10 21 16 34 16 0 3 52 31 30

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 6 25 41 26 0 1 67 8 99
2018 3 to 10 years in current department or agency 2 8 39 38 11 0 2 50 10 131
2018 11 to 20 years in current department or agency 3 17 48 21 10 0 1 31 20 90
2018 More than 20 years in current department or agency 0 17 29 31 23 0 0 54 17 28
2017 Less than 3 years in current department or agency 4 4 22 35 31 1 4 69 9 103
2017 3 to 10 years in current department or agency 6 12 38 28 13 0 4 42 18 134
2017 11 to 20 years in current department or agency 7 14 38 32 10 0 0 42 20 75
2017 More than 20 years in current department or agency 0 7 36 33 19 0 4 55 7 27
2014 Less than 3 years in current department or agency 3 13 35 31 13 2 2 46 18 79
2014 3 to 10 years in current department or agency 9 18 42 20 7 1 2 28 28 146
2014 11 to 20 years in current department or agency 15 27 32 18 6 0 2 24 43 62
2014 More than 20 years in current department or agency 3 11 26 36 20 0 3 58 14 29

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 13 31 24 24 1 2 49 18 100
2018 3 to 10 years in current department or agency 6 22 30 21 18 1 2 41 29 131
2018 11 to 20 years in current department or agency 7 20 39 23 10 0 0 34 27 89
2018 More than 20 years in current department or agency 3 6 35 26 26 4 0 54 10 28
2017 Less than 3 years in current department or agency 7 9 19 20 33 3 8 60 18 106
2017 3 to 10 years in current department or agency 10 19 30 22 16 0 3 39 30 134
2017 11 to 20 years in current department or agency 13 21 29 30 7 0 0 37 34 75
2017 More than 20 years in current department or agency 0 19 33 25 12 0 12 42 21 27
2014 Less than 3 years in current department or agency 11 21 25 20 14 6 3 37 36 79
2014 3 to 10 years in current department or agency 12 28 38 10 9 2 1 19 41 147
2014 11 to 20 years in current department or agency 22 29 25 19 5 0 0 24 51 62
2014 More than 20 years in current department or agency 10 21 23 22 17 0 7 42 33 29

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 11 30 18 27 4 1 48 21 100
2018 3 to 10 years in current department or agency 6 18 31 23 19 1 2 44 24 130
2018 11 to 20 years in current department or agency 5 14 33 34 14 0 1 48 18 90
2018 More than 20 years in current department or agency 3 10 34 13 32 0 9 49 14 27
2017 Less than 3 years in current department or agency 8 13 25 18 26 4 6 49 23 106
2017 3 to 10 years in current department or agency 8 21 26 24 15 1 4 42 31 134
2017 11 to 20 years in current department or agency 16 10 22 38 13 0 1 51 26 75
2017 More than 20 years in current department or agency 4 19 31 33 10 0 4 45 23 27
2014 Less than 3 years in current department or agency 1 10 26 27 19 10 8 55 14 79
2014 3 to 10 years in current department or agency 7 10 23 34 19 7 2 57 18 147
2014 11 to 20 years in current department or agency 5 13 28 37 17 0 0 54 18 62
2014 More than 20 years in current department or agency 0 6 20 32 32 3 6 71 7 30

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 5 34 27 19 3 3 49 15 100
2018 3 to 10 years in current department or agency 4 13 43 24 16 0 0 40 17 130
2018 11 to 20 years in current department or agency 2 19 34 33 11 1 0 44 21 90
2018 More than 20 years in current department or agency 0 9 45 22 21 3 0 44 10 28
2017 Less than 3 years in current department or agency 8 8 30 24 22 5 3 50 18 106
2017 3 to 10 years in current department or agency 8 14 41 19 12 2 4 33 24 136
2017 11 to 20 years in current department or agency 9 16 34 30 9 1 0 40 26 75
2017 More than 20 years in current department or agency 4 19 22 29 19 0 8 51 24 27
2014 Less than 3 years in current department or agency 10 12 38 21 12 4 1 36 23 79
2014 3 to 10 years in current department or agency 11 16 39 22 8 2 2 31 29 147
2014 11 to 20 years in current department or agency 8 19 35 23 6 3 5 32 30 62
2014 More than 20 years in current department or agency 10 6 36 26 19 0 3 47 17 30

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 34 2 8 2 1 0 88 10 101
2018 3 to 10 years in current department or agency 46 29 10 11 4 1 0 75 15 131
2018 11 to 20 years in current department or agency 42 30 14 7 6 1 0 73 13 88
2018 More than 20 years in current department or agency 54 24 5 11 7 0 0 77 18 28
2017 Less than 3 years in current department or agency 55 23 8 6 4 4 0 82 10 107
2017 3 to 10 years in current department or agency 47 36 1 10 4 2 0 84 14 136
2017 11 to 20 years in current department or agency 46 26 14 5 9 0 0 72 14 74
2017 More than 20 years in current department or agency 55 18 7 0 15 4 0 77 15 27
2014 Less than 3 years in current department or agency 47 31 6 10 5 1 0 79 15 79
2014 3 to 10 years in current department or agency 41 27 10 12 10 0 0 68 22 146
2014 11 to 20 years in current department or agency 47 27 6 10 8 2 0 75 18 62
2014 More than 20 years in current department or agency 52 29 3 6 10 0 0 81 16 30

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 37 4 9 0 0 0 87 9 102
2018 3 to 10 years in current department or agency 52 33 10 4 1 0 0 85 5 131
2018 11 to 20 years in current department or agency 44 40 7 7 2 0 0 84 9 89
2018 More than 20 years in current department or agency 56 26 14 3 0 0 0 82 3 28
2017 Less than 3 years in current department or agency 61 24 7 4 2 2 0 86 6 107
2017 3 to 10 years in current department or agency 45 40 9 6 1 1 0 85 6 136
2017 11 to 20 years in current department or agency 46 40 2 8 5 0 0 85 13 75
2017 More than 20 years in current department or agency 65 24 11 0 0 0 0 89 0 27
2014 Less than 3 years in current department or agency 42 44 2 6 4 1 0 87 10 79
2014 3 to 10 years in current department or agency 42 39 8 9 3 0 0 81 12 147
2014 11 to 20 years in current department or agency 44 35 10 5 6 0 0 79 11 62
2014 More than 20 years in current department or agency 57 29 0 7 6 0 0 87 13 30

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 39 5 6 1 0 0 88 7 102
2018 3 to 10 years in current department or agency 43 38 12 6 1 0 0 81 7 131
2018 11 to 20 years in current department or agency 40 46 6 2 4 1 0 87 7 89
2018 More than 20 years in current department or agency 41 48 7 0 4 0 0 89 4 27

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 34 9 5 0 3 0 86 5 102
2018 3 to 10 years in current department or agency 35 38 15 6 2 4 0 76 8 131
2018 11 to 20 years in current department or agency 41 37 12 5 3 2 0 80 8 90
2018 More than 20 years in current department or agency 38 43 16 0 0 3 0 84 0 28
2017 Less than 3 years in current department or agency 44 38 7 3 4 4 0 85 8 107
2017 3 to 10 years in current department or agency 34 42 13 2 4 5 0 79 7 136
2017 11 to 20 years in current department or agency 34 38 15 7 3 4 0 75 10 75
2017 More than 20 years in current department or agency 48 40 0 4 0 4 4 95 5 27
2014 Less than 3 years in current department or agency 54 33 2 0 4 7 0 93 4 79
2014 3 to 10 years in current department or agency 43 40 6 6 3 2 1 85 8 147
2014 11 to 20 years in current department or agency 45 40 8 0 5 2 0 86 5 62
2014 More than 20 years in current department or agency 61 32 3 3 0 0 0 94 3 30

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 39 3 7 0 1 0 89 7 102
2018 3 to 10 years in current department or agency 42 38 12 4 3 1 0 81 7 131
2018 11 to 20 years in current department or agency 41 40 7 7 3 1 0 82 11 90
2018 More than 20 years in current department or agency 41 47 8 4 0 0 0 88 4 26
2017 Less than 3 years in current department or agency 46 39 6 5 2 3 0 87 7 107
2017 3 to 10 years in current department or agency 39 45 9 4 1 2 0 86 5 136
2017 11 to 20 years in current department or agency 36 36 17 10 1 0 0 72 11 75
2017 More than 20 years in current department or agency 47 46 4 4 0 0 0 93 4 27
2014 Less than 3 years in current department or agency 54 31 7 1 4 3 0 88 5 79
2014 3 to 10 years in current department or agency 39 39 9 5 6 2 0 80 11 147
2014 11 to 20 years in current department or agency 34 45 16 2 3 0 0 79 5 62
2014 More than 20 years in current department or agency 45 43 3 3 3 3 0 90 7 30

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 35 2 1 1 0 0 96 2 102
2018 3 to 10 years in current department or agency 52 35 8 4 1 1 0 88 4 131
2018 11 to 20 years in current department or agency 55 35 5 2 2 0 0 90 5 88
2018 More than 20 years in current department or agency 55 41 4 0 0 0 0 96 0 28
2017 Less than 3 years in current department or agency 62 29 2 4 1 2 0 93 5 107
2017 3 to 10 years in current department or agency 49 39 5 4 2 0 0 88 7 136
2017 11 to 20 years in current department or agency 41 36 14 7 3 0 0 77 10 75
2017 More than 20 years in current department or agency 61 35 0 0 4 0 0 96 4 27
2014 Less than 3 years in current department or agency 65 26 3 0 4 1 0 92 4 79
2014 3 to 10 years in current department or agency 43 42 5 7 4 0 0 84 11 147
2014 11 to 20 years in current department or agency 37 48 5 5 5 0 0 86 10 62
2014 More than 20 years in current department or agency 50 40 0 3 7 0 0 90 10 29

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 37 10 9 2 10 1 76 12 102
2018 3 to 10 years in current department or agency 26 32 15 10 6 7 3 65 18 131
2018 11 to 20 years in current department or agency 18 42 14 10 6 6 3 66 18 89
2018 More than 20 years in current department or agency 37 27 18 11 7 0 0 64 18 28
2017 Less than 3 years in current department or agency 38 29 9 4 3 9 7 81 8 107
2017 3 to 10 years in current department or agency 26 36 13 12 4 5 3 68 18 136
2017 11 to 20 years in current department or agency 26 31 19 10 11 4 0 59 21 74
2017 More than 20 years in current department or agency 30 38 10 4 7 10 0 76 12 27
2014 Less than 3 years in current department or agency 25 32 16 3 2 12 9 73 7 79
2014 3 to 10 years in current department or agency 22 32 16 7 11 5 6 61 20 147
2014 11 to 20 years in current department or agency 34 24 11 15 10 5 2 62 26 62
2014 More than 20 years in current department or agency 32 33 16 6 10 0 3 67 17 30

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 40 18 11 2 3 2 68 13 102
2018 3 to 10 years in current department or agency 33 37 12 10 5 4 0 73 15 130
2018 11 to 20 years in current department or agency 31 42 11 10 4 1 1 75 14 90
2018 More than 20 years in current department or agency 34 33 18 15 0 0 0 66 15 28
2017 Less than 3 years in current department or agency 35 32 10 7 7 6 2 73 16 107
2017 3 to 10 years in current department or agency 35 34 13 12 2 3 1 71 15 136
2017 11 to 20 years in current department or agency 27 42 15 9 7 0 0 69 16 75
2017 More than 20 years in current department or agency 32 52 4 3 4 4 0 88 8 27
2014 Less than 3 years in current department or agency 42 30 13 5 6 5 0 75 11 79
2014 3 to 10 years in current department or agency 35 36 10 8 7 4 0 74 16 147
2014 11 to 20 years in current department or agency 40 32 8 11 9 0 0 72 20 62
2014 More than 20 years in current department or agency 45 42 3 3 3 3 0 90 7 30

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 50 17 8 0 1 1 74 8 101
2018 3 to 10 years in current department or agency 26 46 19 6 2 1 0 72 8 128
2018 11 to 20 years in current department or agency 30 49 11 7 2 1 0 80 9 90
2018 More than 20 years in current department or agency 38 33 20 6 3 0 0 71 10 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 22 24 7 7 18 7 49 19 102
2018 3 to 10 years in current department or agency 20 21 16 18 12 12 2 47 34 130
2018 11 to 20 years in current department or agency 10 20 18 20 12 13 8 38 40 90
2018 More than 20 years in current department or agency 24 11 22 14 14 7 7 41 33 28
2017 Less than 3 years in current department or agency 20 25 11 9 7 25 3 63 22 107
2017 3 to 10 years in current department or agency 12 20 20 17 16 11 4 38 39 136
2017 11 to 20 years in current department or agency 8 26 22 17 14 9 3 39 35 75
2017 More than 20 years in current department or agency 29 25 16 4 15 7 4 61 21 27
2014 Less than 3 years in current department or agency 19 15 26 6 9 18 8 46 19 79
2014 3 to 10 years in current department or agency 10 14 18 19 15 21 3 32 44 147
2014 11 to 20 years in current department or agency 11 19 20 14 24 8 3 34 44 62
2014 More than 20 years in current department or agency 13 26 16 20 16 10 0 43 40 30

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 86 102
2018 3 to 10 years in current department or agency 10 90 131

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 38 14

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 13

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 58 14

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 13

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 13
2018 3 to 10 years in current department or agency 45 14

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 55 14

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 13

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 13

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 13

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 14

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 42 14

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13
2018 3 to 10 years in current department or agency 0 14

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 13

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 48 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 59 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 13

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 14 15 4 4 33 5 62 14 101
2018 3 to 10 years in current department or agency 15 13 17 6 3 34 12 51 16 131
2018 11 to 20 years in current department or agency 13 23 22 4 3 27 7 56 11 89
2018 More than 20 years in current department or agency 20 7 25 10 7 22 8 40 24 27
2017 Less than 3 years in current department or agency 15 21 11 4 2 28 18 67 12 107
2017 3 to 10 years in current department or agency 11 24 18 6 7 31 4 54 19 136
2017 11 to 20 years in current department or agency 8 18 24 8 9 26 7 38 26 75
2017 More than 20 years in current department or agency 25 19 11 0 4 26 16 75 6 27
2014 Less than 3 years in current department or agency 15 17 11 0 2 45 11 71 5 79
2014 3 to 10 years in current department or agency 8 11 21 6 11 36 7 34 29 147
2014 11 to 20 years in current department or agency 19 13 18 6 6 33 3 51 20 62
2014 More than 20 years in current department or agency 19 22 16 4 3 29 6 64 11 30

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 31 19 3 3 7 0 73 7 101
2018 3 to 10 years in current department or agency 27 38 14 7 1 13 0 75 9 130
2018 11 to 20 years in current department or agency 24 49 18 2 3 4 0 76 6 89
2018 More than 20 years in current department or agency 35 31 18 7 7 3 0 68 13 28
2017 Less than 3 years in current department or agency 29 31 11 9 3 15 2 72 15 107
2017 3 to 10 years in current department or agency 26 37 18 5 6 7 1 69 12 136
2017 11 to 20 years in current department or agency 19 37 20 5 10 8 0 61 17 75
2017 More than 20 years in current department or agency 33 37 11 4 4 7 4 79 8 27
2014 Less than 3 years in current department or agency 25 29 16 0 5 23 1 71 7 78
2014 3 to 10 years in current department or agency 16 30 18 3 9 23 1 61 16 147
2014 11 to 20 years in current department or agency 28 27 16 6 6 14 2 65 15 62
2014 More than 20 years in current department or agency 30 38 17 3 3 9 0 74 7 30

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 95 102
2018 3 to 10 years in current department or agency 10 90 130

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 48 13

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 59 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 37 13

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 44 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 13 16 3 2 35 4 65 9 102
2018 3 to 10 years in current department or agency 15 13 17 5 1 40 9 54 13 130
2018 11 to 20 years in current department or agency 13 26 19 2 4 28 8 61 8 88
2018 More than 20 years in current department or agency 27 11 30 3 0 22 8 53 5 28
2017 Less than 3 years in current department or agency 20 12 13 1 3 36 15 65 8 107
2017 3 to 10 years in current department or agency 11 20 15 3 3 44 4 61 11 135
2017 11 to 20 years in current department or agency 10 23 20 4 7 32 4 51 17 74
2017 More than 20 years in current department or agency 30 7 4 0 4 51 4 84 8 26
2014 Less than 3 years in current department or agency 15 16 8 1 1 49 10 74 5 79
2014 3 to 10 years in current department or agency 9 15 17 2 4 46 7 50 13 147
2014 11 to 20 years in current department or agency 11 20 18 3 3 40 5 56 12 62
2014 More than 20 years in current department or agency 23 16 19 6 0 36 0 61 10 30

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 12 5 1 11 1 79 7 102
2018 3 to 10 years in current department or agency 28 28 20 4 1 18 0 68 7 131
2018 11 to 20 years in current department or agency 28 45 17 1 5 4 0 76 6 89
2018 More than 20 years in current department or agency 42 22 29 0 3 3 0 67 3 28
2017 Less than 3 years in current department or agency 35 29 12 4 2 16 2 77 8 107
2017 3 to 10 years in current department or agency 26 39 17 3 3 11 1 74 6 135
2017 11 to 20 years in current department or agency 25 29 20 4 5 16 1 65 11 75
2017 More than 20 years in current department or agency 38 39 8 0 4 12 0 87 4 26
2014 Less than 3 years in current department or agency 27 33 14 0 1 24 1 80 1 79
2014 3 to 10 years in current department or agency 21 28 16 6 3 26 1 67 12 146
2014 11 to 20 years in current department or agency 29 26 16 3 3 21 2 71 8 62
2014 More than 20 years in current department or agency 35 29 13 0 7 16 0 76 8 29
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 68 22 6 1 1 0 2 91 2 102
2018 3 to 10 years in current department or agency 57 24 12 3 2 0 2 83 5 130
2018 11 to 20 years in current department or agency 50 30 9 6 4 1 0 81 10 88
2018 More than 20 years in current department or agency 58 26 8 4 3 0 0 84 8 27
2017 Less than 3 years in current department or agency 67 16 5 2 6 1 3 86 8 107
2017 3 to 10 years in current department or agency 57 28 7 3 3 1 0 87 6 136
2017 11 to 20 years in current department or agency 52 30 10 4 4 1 0 83 8 75
2017 More than 20 years in current department or agency 70 8 4 0 7 11 0 88 8 27

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 43 14 8 2 2 0 76 10 102
2018 3 to 10 years in current department or agency 42 43 9 5 1 1 0 85 6 131
2018 11 to 20 years in current department or agency 44 38 10 4 3 0 0 82 7 90
2018 More than 20 years in current department or agency 55 33 12 0 0 0 0 88 0 27
2017 Less than 3 years in current department or agency 32 45 8 5 3 5 1 83 9 107
2017 3 to 10 years in current department or agency 34 46 13 5 1 1 0 80 7 136
2017 11 to 20 years in current department or agency 29 55 5 7 3 1 0 85 10 75
2017 More than 20 years in current department or agency 63 26 7 4 0 0 0 89 4 27

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 40 13 3 5 1 0 79 8 102
2018 3 to 10 years in current department or agency 32 34 26 5 4 0 0 66 9 131
2018 11 to 20 years in current department or agency 33 45 12 5 4 1 0 79 9 90
2018 More than 20 years in current department or agency 38 44 10 8 0 0 0 82 8 28
2017 Less than 3 years in current department or agency 32 41 13 7 4 3 0 75 11 107
2017 3 to 10 years in current department or agency 19 47 23 7 3 1 0 67 10 136
2017 11 to 20 years in current department or agency 22 43 18 7 8 1 0 66 15 75
2017 More than 20 years in current department or agency 36 41 19 0 4 0 0 77 4 27

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 28 22 10 20 0 0 48 30 102
2018 3 to 10 years in current department or agency 26 27 19 8 19 0 2 53 27 131
2018 11 to 20 years in current department or agency 31 19 28 15 6 0 1 50 22 89
2018 More than 20 years in current department or agency 41 17 20 5 12 0 6 62 17 28
2017 Less than 3 years in current department or agency 15 15 19 18 29 0 3 31 49 107
2017 3 to 10 years in current department or agency 23 23 18 19 17 0 1 46 36 136
2017 11 to 20 years in current department or agency 23 25 29 8 15 0 0 48 23 75
2017 More than 20 years in current department or agency 32 33 20 12 4 0 0 64 16 27

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 38 28 8 5 0 1 58 14 102
2018 3 to 10 years in current department or agency 18 35 28 13 5 0 1 54 17 131
2018 11 to 20 years in current department or agency 15 29 34 17 5 0 0 44 22 89
2018 More than 20 years in current department or agency 28 31 30 8 3 0 0 59 11 28
2017 Less than 3 years in current department or agency 28 28 22 11 8 0 3 57 20 107
2017 3 to 10 years in current department or agency 12 31 36 16 3 0 2 44 19 135
2017 11 to 20 years in current department or agency 10 28 32 18 10 0 1 39 29 73
2017 More than 20 years in current department or agency 22 30 40 4 4 0 0 52 8 27

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 34 17 11 3 0 1 69 14 101
2018 3 to 10 years in current department or agency 21 44 27 6 1 0 2 66 7 130
2018 11 to 20 years in current department or agency 18 33 35 10 4 0 0 51 14 89
2018 More than 20 years in current department or agency 25 32 26 13 5 0 0 57 17 28
2017 Less than 3 years in current department or agency 31 36 16 5 9 0 3 70 14 107
2017 3 to 10 years in current department or agency 18 37 28 9 6 0 2 56 15 135
2017 11 to 20 years in current department or agency 10 39 20 16 14 0 1 49 30 75
2017 More than 20 years in current department or agency 22 36 30 8 0 0 4 61 8 27

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 32 18 14 11 0 1 56 26 102
2018 3 to 10 years in current department or agency 14 31 25 20 9 0 1 46 29 130
2018 11 to 20 years in current department or agency 18 16 44 14 7 1 0 34 22 89
2018 More than 20 years in current department or agency 28 28 28 12 3 0 0 57 16 28
2017 Less than 3 years in current department or agency 30 26 16 14 8 0 6 60 23 107
2017 3 to 10 years in current department or agency 12 32 27 19 8 0 2 45 27 135
2017 11 to 20 years in current department or agency 13 28 25 17 15 1 1 42 33 75
2017 More than 20 years in current department or agency 33 22 33 4 4 0 4 57 9 27

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 27 10 0 1 0 3 88 1 101
2018 3 to 10 years in current department or agency 55 28 12 1 0 1 2 87 1 131
2018 11 to 20 years in current department or agency 40 35 18 2 3 0 1 77 5 89
2018 More than 20 years in current department or agency 47 27 7 7 0 0 13 84 8 28
2017 Less than 3 years in current department or agency 54 19 12 2 1 0 11 83 4 107
2017 3 to 10 years in current department or agency 42 33 15 2 0 1 7 81 2 135
2017 11 to 20 years in current department or agency 32 31 22 4 4 0 7 68 8 75
2017 More than 20 years in current department or agency 51 25 8 0 0 0 16 90 0 27

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 14 8 5 0 0 73 13 102
2018 3 to 10 years in current department or agency 40 30 17 8 3 0 2 71 11 130
2018 11 to 20 years in current department or agency 32 32 18 9 8 0 0 65 17 90
2018 More than 20 years in current department or agency 39 36 14 11 0 0 0 75 11 28
2017 Less than 3 years in current department or agency 34 39 11 8 6 0 2 75 14 106
2017 3 to 10 years in current department or agency 28 32 25 10 4 0 1 60 14 135
2017 11 to 20 years in current department or agency 22 36 23 9 9 0 0 58 19 73
2017 More than 20 years in current department or agency 45 30 18 4 4 0 0 75 7 27

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 38 10 7 4 0 2 79 11 101
2018 3 to 10 years in current department or agency 33 34 18 8 4 2 2 69 12 131
2018 11 to 20 years in current department or agency 27 39 21 8 5 0 0 67 12 90
2018 More than 20 years in current department or agency 32 43 25 0 0 0 0 75 0 28
2017 Less than 3 years in current department or agency 34 31 18 7 6 0 3 68 14 105
2017 3 to 10 years in current department or agency 32 34 24 5 4 1 0 67 10 135
2017 11 to 20 years in current department or agency 18 37 29 10 6 0 1 56 16 73
2017 More than 20 years in current department or agency 34 36 23 4 0 4 0 72 4 27

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 33 21 4 4 0 2 71 8 99
2018 3 to 10 years in current department or agency 31 38 18 10 1 1 2 71 11 130
2018 11 to 20 years in current department or agency 27 45 19 7 2 0 0 72 9 90
2018 More than 20 years in current department or agency 44 24 17 8 0 4 3 73 8 28
2017 Less than 3 years in current department or agency 32 38 15 10 2 1 3 73 12 105
2017 3 to 10 years in current department or agency 20 41 24 11 3 0 1 61 14 135
2017 11 to 20 years in current department or agency 16 38 30 9 6 0 1 54 15 73
2017 More than 20 years in current department or agency 37 18 33 4 0 0 8 59 5 27

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 24 19 5 6 0 1 70 11 99
2018 3 to 10 years in current department or agency 31 37 18 8 4 0 2 69 12 131
2018 11 to 20 years in current department or agency 32 40 18 7 2 0 0 73 9 90
2018 More than 20 years in current department or agency 39 37 18 7 0 0 0 76 7 28
2017 Less than 3 years in current department or agency 36 32 10 8 8 0 5 72 18 106
2017 3 to 10 years in current department or agency 30 30 22 12 4 1 1 61 17 135
2017 11 to 20 years in current department or agency 26 36 28 4 4 0 1 63 9 73
2017 More than 20 years in current department or agency 44 33 19 0 0 0 4 81 0 27

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 42 19 2 4 0 1 75 5 99
2018 3 to 10 years in current department or agency 40 32 18 5 3 1 2 74 8 131
2018 11 to 20 years in current department or agency 34 31 24 7 1 1 1 67 8 90
2018 More than 20 years in current department or agency 47 25 25 3 0 0 0 72 3 28
2017 Less than 3 years in current department or agency 37 33 18 6 5 0 2 70 11 106
2017 3 to 10 years in current department or agency 27 46 20 5 0 1 1 75 5 135
2017 11 to 20 years in current department or agency 27 32 25 10 4 1 1 60 14 73
2017 More than 20 years in current department or agency 37 23 23 7 3 0 8 65 11 27

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 21 16 3 1 1 1 80 4 100
2018 3 to 10 years in current department or agency 53 22 14 4 4 0 3 78 8 130
2018 11 to 20 years in current department or agency 60 18 13 4 0 1 4 82 4 90
2018 More than 20 years in current department or agency 51 19 19 7 3 0 0 70 10 28
2017 Less than 3 years in current department or agency 60 18 8 9 4 0 1 78 13 107
2017 3 to 10 years in current department or agency 63 21 10 3 1 0 2 86 4 135
2017 11 to 20 years in current department or agency 52 27 12 6 3 0 1 80 9 75
2017 More than 20 years in current department or agency 53 28 0 11 0 0 8 88 12 27

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 79 12 4 1 2 0 2 93 3 100
2018 3 to 10 years in current department or agency 75 11 6 1 1 0 6 92 2 131
2018 11 to 20 years in current department or agency 81 10 2 1 0 1 5 96 1 90
2018 More than 20 years in current department or agency 68 19 3 0 0 0 10 96 0 28

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 73 11 6 2 6 0 2 86 9 101
2018 3 to 10 years in current department or agency 69 15 8 2 1 0 4 88 4 130
2018 11 to 20 years in current department or agency 73 12 8 0 5 0 2 87 5 90
2018 More than 20 years in current department or agency 58 12 5 7 3 3 12 82 12 27
2017 Less than 3 years in current department or agency 71 12 5 2 4 2 4 88 7 106
2017 3 to 10 years in current department or agency 69 15 3 7 3 1 2 87 10 135
2017 11 to 20 years in current department or agency 66 20 4 4 3 0 4 89 7 75
2017 More than 20 years in current department or agency 80 8 0 4 4 0 4 92 8 27

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 21 13 4 2 0 2 80 7 102
2018 3 to 10 years in current department or agency 48 26 17 3 5 0 2 75 8 129
2018 11 to 20 years in current department or agency 44 34 18 3 2 0 0 77 5 88
2018 More than 20 years in current department or agency 53 20 20 0 5 0 3 75 5 27
2017 Less than 3 years in current department or agency 61 22 8 2 2 2 3 87 4 106
2017 3 to 10 years in current department or agency 49 29 15 1 2 1 2 81 4 135
2017 11 to 20 years in current department or agency 38 33 20 3 4 0 1 72 7 74
2017 More than 20 years in current department or agency 66 14 7 4 4 0 4 84 8 27

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 11 12 5 5 0 3 78 10 102
2018 3 to 10 years in current department or agency 51 21 15 6 4 0 2 74 11 130
2018 11 to 20 years in current department or agency 46 32 12 5 6 0 0 78 10 88
2018 More than 20 years in current department or agency 54 10 19 10 5 0 3 66 15 28
2017 Less than 3 years in current department or agency 71 11 3 4 6 2 3 87 10 105
2017 3 to 10 years in current department or agency 54 22 10 10 2 1 1 77 13 134
2017 11 to 20 years in current department or agency 49 29 13 0 7 0 1 79 7 75
2017 More than 20 years in current department or agency 70 15 4 4 4 0 4 88 8 27

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 12 2 3 1 0 24 93 5 99
2018 3 to 10 years in current department or agency 55 14 6 1 1 0 23 91 2 129
2018 11 to 20 years in current department or agency 42 25 7 3 0 0 22 87 4 88
2018 More than 20 years in current department or agency 48 14 10 0 5 0 24 81 6 28
2017 Less than 3 years in current department or agency 51 14 6 1 0 2 26 89 2 107
2017 3 to 10 years in current department or agency 57 11 6 2 1 0 23 88 5 135
2017 11 to 20 years in current department or agency 35 21 16 3 3 0 24 72 7 74
2017 More than 20 years in current department or agency 51 18 4 4 0 4 20 90 6 27

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 72 15 3 2 2 1 5 93 4 102
2018 3 to 10 years in current department or agency 70 18 5 2 1 0 4 91 3 128
2018 11 to 20 years in current department or agency 65 18 7 0 0 1 9 93 0 88
2018 More than 20 years in current department or agency 65 21 3 0 5 0 6 92 5 28
2017 Less than 3 years in current department or agency 71 14 2 1 1 0 10 95 2 106
2017 3 to 10 years in current department or agency 71 18 6 0 0 0 6 94 0 135
2017 11 to 20 years in current department or agency 67 20 5 1 0 0 7 93 1 74
2017 More than 20 years in current department or agency 58 23 7 4 0 0 8 88 5 27

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 75 10 3 4 4 0 4 89 8 102
2018 3 to 10 years in current department or agency 76 12 2 3 3 0 5 91 6 130
2018 11 to 20 years in current department or agency 73 12 6 2 1 0 5 90 3 88
2018 More than 20 years in current department or agency 68 12 0 3 5 0 11 91 9 28
2017 Less than 3 years in current department or agency 72 8 5 4 3 0 9 87 8 107
2017 3 to 10 years in current department or agency 81 10 2 2 2 0 3 93 4 135
2017 11 to 20 years in current department or agency 70 18 3 1 1 0 7 94 3 75
2017 More than 20 years in current department or agency 73 11 4 4 0 0 8 91 5 27

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 26 13 3 2 0 1 81 5 102
2018 3 to 10 years in current department or agency 44 26 22 3 4 0 2 71 7 130
2018 11 to 20 years in current department or agency 44 34 14 5 2 0 1 78 8 88
2018 More than 20 years in current department or agency 50 28 8 11 0 0 3 81 11 27
2017 Less than 3 years in current department or agency 49 29 15 1 2 0 4 81 3 107
2017 3 to 10 years in current department or agency 46 33 12 5 2 0 2 80 7 135
2017 11 to 20 years in current department or agency 50 32 12 3 1 0 3 84 4 75
2017 More than 20 years in current department or agency 42 31 19 4 4 0 0 73 8 26

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 35 33 7 4 0 0 55 11 102
2018 3 to 10 years in current department or agency 15 30 42 13 1 0 0 45 14 131
2018 11 to 20 years in current department or agency 15 28 44 9 4 0 0 43 13 90
2018 More than 20 years in current department or agency 18 26 49 8 0 0 0 43 8 28
2017 Less than 3 years in current department or agency 15 35 34 8 6 2 0 51 14 106
2017 3 to 10 years in current department or agency 6 35 44 14 1 0 0 41 15 136
2017 11 to 20 years in current department or agency 11 26 45 12 5 0 0 37 17 75
2017 More than 20 years in current department or agency 14 44 35 4 4 0 0 58 7 27

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 10 44 16 23 0 0 39 17 102
2018 3 to 10 years in current department or agency 4 17 35 29 15 0 0 44 20 129
2018 11 to 20 years in current department or agency 3 17 40 29 11 0 0 39 21 89
2018 More than 20 years in current department or agency 0 14 60 14 12 0 0 26 14 27
2017 Less than 3 years in current department or agency 7 8 34 31 20 0 0 51 15 106
2017 3 to 10 years in current department or agency 1 22 40 30 7 0 0 37 23 136
2017 11 to 20 years in current department or agency 7 13 46 27 7 0 0 34 20 75
2017 More than 20 years in current department or agency 4 11 50 28 7 0 0 36 15 27
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 22 27 13 12 1 0 26 74 101
2018 3 to 10 years in current department or agency 32 28 20 6 10 1 2 33 67 131
2018 11 to 20 years in current department or agency 40 20 22 13 4 1 0 41 59 90
2018 More than 20 years in current department or agency 45 21 14 9 5 7 0 49 51 28
2017 Less than 3 years in current department or agency 21 12 24 23 17 3 0 21 79 107
2017 3 to 10 years in current department or agency 27 22 23 12 13 3 1 28 72 136
2017 11 to 20 years in current department or agency 32 30 11 12 9 7 0 34 66 75
2017 More than 20 years in current department or agency 53 24 12 8 4 0 0 53 47 27

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 75
2018 3 to 10 years in current department or agency 33 86
2018 11 to 20 years in current department or agency 19 52
2018 More than 20 years in current department or agency 18 13
2017 Less than 3 years in current department or agency 36 80
2017 3 to 10 years in current department or agency 26 95
2017 11 to 20 years in current department or agency 13 45
2017 More than 20 years in current department or agency 0 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 75
2018 3 to 10 years in current department or agency 40 86
2018 11 to 20 years in current department or agency 27 52
2018 More than 20 years in current department or agency 29 13
2017 Less than 3 years in current department or agency 53 80
2017 3 to 10 years in current department or agency 42 95
2017 11 to 20 years in current department or agency 15 45
2017 More than 20 years in current department or agency 8 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 75
2018 3 to 10 years in current department or agency 16 86
2018 11 to 20 years in current department or agency 11 52
2018 More than 20 years in current department or agency 23 13
2017 Less than 3 years in current department or agency 24 80
2017 3 to 10 years in current department or agency 18 95
2017 11 to 20 years in current department or agency 15 45
2017 More than 20 years in current department or agency 9 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 75
2018 3 to 10 years in current department or agency 35 86
2018 11 to 20 years in current department or agency 55 52
2018 More than 20 years in current department or agency 55 13
2017 Less than 3 years in current department or agency 28 80
2017 3 to 10 years in current department or agency 48 95
2017 11 to 20 years in current department or agency 37 45
2017 More than 20 years in current department or agency 40 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 75
2018 3 to 10 years in current department or agency 19 86
2018 11 to 20 years in current department or agency 13 52
2018 More than 20 years in current department or agency 0 13
2017 Less than 3 years in current department or agency 3 80
2017 3 to 10 years in current department or agency 22 95
2017 11 to 20 years in current department or agency 14 45
2017 More than 20 years in current department or agency 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 75
2018 3 to 10 years in current department or agency 36 86
2018 11 to 20 years in current department or agency 43 52
2018 More than 20 years in current department or agency 33 13

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 75
2018 3 to 10 years in current department or agency 25 86
2018 11 to 20 years in current department or agency 28 52
2018 More than 20 years in current department or agency 40 13
2017 Less than 3 years in current department or agency 48 80
2017 3 to 10 years in current department or agency 27 95
2017 11 to 20 years in current department or agency 35 45
2017 More than 20 years in current department or agency 43 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 46 22 12 3 14 73
2018 3 to 10 years in current department or agency 1 40 27 13 5 13 85
2018 11 to 20 years in current department or agency 10 44 13 15 4 14 52
2018 More than 20 years in current department or agency 6 34 52 0 8 0 13
2017 Less than 3 years in current department or agency 2 46 22 5 4 21 77
2017 3 to 10 years in current department or agency 4 43 28 11 3 11 92
2017 11 to 20 years in current department or agency 10 56 15 7 5 7 43
2017 More than 20 years in current department or agency 14 78 0 8 0 0 13

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 74 74
2018 3 to 10 years in current department or agency 38 62 86
2018 11 to 20 years in current department or agency 19 81 52
2018 More than 20 years in current department or agency 47 53 13

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 11 12 11 14 1 10 59 27 102
2018 3 to 10 years in current department or agency 32 16 15 14 11 2 10 55 28 131
2018 11 to 20 years in current department or agency 40 12 17 11 12 2 6 56 25 90
2018 More than 20 years in current department or agency 41 7 18 8 7 4 16 60 18 27

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 15 20 22 19 17 1 6 38 39 74
2018 3 to 10 years in current department or agency 17 28 9 24 17 0 6 48 43 86
2018 11 to 20 years in current department or agency 17 27 8 27 9 0 11 49 41 52
2018 More than 20 years in current department or agency 8 44 0 23 15 0 10 58 42 13
2017 Less than 3 years in current department or agency 20 25 11 16 22 0 6 48 40 80
2017 3 to 10 years in current department or agency 18 29 15 12 22 1 2 49 36 96
2017 11 to 20 years in current department or agency 30 17 16 9 15 2 12 54 27 46
2017 More than 20 years in current department or agency 15 25 15 7 8 7 23 57 22 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 10 11 24 45 0 5 15 73 74
2018 3 to 10 years in current department or agency 2 12 16 21 46 0 3 15 68 86
2018 11 to 20 years in current department or agency 2 8 17 23 38 2 10 11 70 52
2018 More than 20 years in current department or agency 8 27 22 6 37 0 0 36 42 13
2017 Less than 3 years in current department or agency 0 7 8 26 53 2 4 7 84 79
2017 3 to 10 years in current department or agency 3 9 8 16 57 1 7 13 79 96
2017 11 to 20 years in current department or agency 13 8 15 13 35 2 14 25 57 46
2017 More than 20 years in current department or agency 0 7 0 0 41 23 28 15 85 13
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