2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 80. In total, how many years have you been working in the federal public service?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 39 45 7 10 0 0 0 83 10 31
2018 3 to 10 years in the federal public service 35 42 13 8 3 0 0 77 10 115
2018 11 to 20 years in the federal public service 43 41 7 4 6 0 0 84 10 155
2018 More than 20 years in the federal public service 59 27 7 6 0 0 0 87 6 50
2017 Less than 3 years in the federal public service 40 38 14 4 4 0 0 77 9 34
2017 3 to 10 years in the federal public service 30 52 7 7 4 1 0 82 11 129
2017 11 to 20 years in the federal public service 33 49 10 7 1 0 0 82 9 137
2017 More than 20 years in the federal public service 43 35 17 3 2 0 0 78 5 43
2014 Less than 3 years in the federal public service 59 24 12 6 0 0 0 82 6 17
2014 3 to 10 years in the federal public service 33 43 11 7 5 0 0 77 12 156
2014 11 to 20 years in the federal public service 34 41 15 7 3 0 0 75 11 85
2014 More than 20 years in the federal public service 56 32 11 0 0 0 0 89 0 58
2011 Less than 3 years in the federal public service 45 33 16 6 0 0 0 78 6 35
2011 3 to 10 years in the federal public service 33 43 11 10 3 0 0 76 13 157
2011 11 to 20 years in the federal public service 48 33 6 6 8 0 0 81 13 50
2011 More than 20 years in the federal public service 53 32 9 3 3 0 0 85 5 70
2008 Less than 3 years in the federal public service 39 41 9 10 1 0 0 80 11 80
2008 3 to 10 years in the federal public service 40 34 13 5 6 0 1 75 11 119
2008 11 to 20 years in the federal public service 34 48 2 9 7 0 0 82 16 44
2008 More than 20 years in the federal public service 48 34 11 4 4 0 0 82 7 85

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 42 6 3 0 0 0 91 3 32
2018 3 to 10 years in the federal public service 35 37 15 8 5 0 0 72 13 113
2018 11 to 20 years in the federal public service 39 37 13 7 5 0 0 75 11 155
2018 More than 20 years in the federal public service 37 43 9 12 0 0 0 80 12 50
2017 Less than 3 years in the federal public service 43 38 14 4 0 0 0 81 4 34
2017 3 to 10 years in the federal public service 33 43 13 5 7 0 0 76 11 130
2017 11 to 20 years in the federal public service 38 35 13 8 6 0 0 73 14 138
2017 More than 20 years in the federal public service 36 44 8 9 3 0 0 80 12 43

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 35 13 0 0 0 0 87 0 31
2018 3 to 10 years in the federal public service 44 44 10 2 0 0 0 87 2 113
2018 11 to 20 years in the federal public service 54 36 5 3 3 0 0 90 5 156
2018 More than 20 years in the federal public service 67 25 2 5 0 0 0 93 5 49
2017 Less than 3 years in the federal public service 62 22 9 4 2 0 0 84 6 34
2017 3 to 10 years in the federal public service 45 41 8 4 1 0 0 86 5 130
2017 11 to 20 years in the federal public service 49 43 6 3 0 0 0 91 3 138
2017 More than 20 years in the federal public service 66 26 5 0 3 0 0 92 3 42
2014 Less than 3 years in the federal public service 59 36 6 0 0 0 0 94 0 17
2014 3 to 10 years in the federal public service 51 34 10 5 1 0 0 85 6 156
2014 11 to 20 years in the federal public service 59 34 6 1 0 0 0 93 1 85
2014 More than 20 years in the federal public service 75 19 7 0 0 0 0 93 0 58
2011 Less than 3 years in the federal public service 56 27 8 8 0 0 0 83 8 35
2011 3 to 10 years in the federal public service 50 38 9 3 0 0 0 87 3 157
2011 11 to 20 years in the federal public service 60 27 13 0 0 0 0 87 0 50
2011 More than 20 years in the federal public service 72 20 7 1 0 0 0 92 1 70

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 53 38 6 4 0 0 0 91 4 32
2018 3 to 10 years in the federal public service 39 44 11 4 2 0 0 83 6 114
2018 11 to 20 years in the federal public service 48 37 8 5 2 0 0 85 7 155
2018 More than 20 years in the federal public service 52 31 9 8 0 0 0 83 8 49
2017 Less than 3 years in the federal public service 60 32 2 2 4 0 0 91 6 34
2017 3 to 10 years in the federal public service 37 46 8 5 5 0 0 83 10 130
2017 11 to 20 years in the federal public service 45 39 9 7 1 0 0 83 7 137
2017 More than 20 years in the federal public service 42 48 8 0 3 0 0 90 3 42
2014 Less than 3 years in the federal public service 70 18 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 38 39 15 4 3 0 0 77 7 156
2014 11 to 20 years in the federal public service 43 43 6 3 5 0 0 86 8 85
2014 More than 20 years in the federal public service 59 27 10 2 2 0 0 87 3 57
2011 Less than 3 years in the federal public service 45 36 14 3 3 0 0 81 5 35
2011 3 to 10 years in the federal public service 38 44 11 5 1 0 0 82 7 157
2011 11 to 20 years in the federal public service 52 31 4 10 4 0 0 83 13 50
2011 More than 20 years in the federal public service 59 29 7 3 3 0 0 88 6 70
2008 Less than 3 years in the federal public service 44 46 8 3 0 0 0 90 3 80
2008 3 to 10 years in the federal public service 45 34 11 5 4 0 0 80 9 119
2008 11 to 20 years in the federal public service 43 41 7 7 2 0 0 84 9 44
2008 More than 20 years in the federal public service 53 35 6 5 1 0 0 88 6 85

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 18 9 0 0 0 0 91 0 32
2018 3 to 10 years in the federal public service 54 29 11 4 2 1 0 83 6 114
2018 11 to 20 years in the federal public service 61 22 11 3 3 1 0 83 6 155
2018 More than 20 years in the federal public service 57 33 8 2 0 0 0 91 2 50
2017 Less than 3 years in the federal public service 54 32 7 2 0 5 0 91 2 34
2017 3 to 10 years in the federal public service 45 34 11 7 3 0 0 79 10 129
2017 11 to 20 years in the federal public service 51 30 9 7 2 1 0 82 10 138
2017 More than 20 years in the federal public service 52 31 17 0 0 0 0 83 0 43
2014 Less than 3 years in the federal public service 70 24 0 6 0 0 0 94 6 17
2014 3 to 10 years in the federal public service 42 39 7 7 6 0 0 81 12 156
2014 11 to 20 years in the federal public service 42 34 9 8 6 1 0 77 14 85
2014 More than 20 years in the federal public service 56 30 8 3 2 0 0 87 5 58
2011 Less than 3 years in the federal public service 65 16 10 8 0 0 0 81 8 35
2011 3 to 10 years in the federal public service 46 32 11 6 5 0 0 78 11 157
2011 11 to 20 years in the federal public service 50 25 13 6 6 0 0 75 12 50
2011 More than 20 years in the federal public service 50 34 13 0 3 0 0 84 3 70

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 34 6 0 0 0 0 94 0 32
2018 3 to 10 years in the federal public service 47 34 13 5 1 0 0 81 6 114
2018 11 to 20 years in the federal public service 57 26 8 6 2 0 0 84 8 154
2018 More than 20 years in the federal public service 55 35 8 2 0 0 0 91 2 50
2017 Less than 3 years in the federal public service 51 34 12 2 0 0 0 86 2 34
2017 3 to 10 years in the federal public service 43 34 12 7 3 0 0 78 10 130
2017 11 to 20 years in the federal public service 46 35 10 6 4 0 0 80 10 138
2017 More than 20 years in the federal public service 52 34 12 2 0 0 0 86 2 43
2014 Less than 3 years in the federal public service 70 18 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 39 39 10 5 7 0 0 78 12 156
2014 11 to 20 years in the federal public service 37 36 14 7 6 0 0 74 12 85
2014 More than 20 years in the federal public service 50 37 5 5 2 2 0 88 7 58
2011 Less than 3 years in the federal public service 59 21 14 5 0 0 0 81 5 35
2011 3 to 10 years in the federal public service 41 34 11 10 4 0 0 75 14 156
2011 11 to 20 years in the federal public service 46 35 10 4 6 0 0 81 10 50
2011 More than 20 years in the federal public service 45 43 9 0 3 0 0 88 3 70
2008 Less than 3 years in the federal public service 49 39 11 0 0 1 0 89 0 80
2008 3 to 10 years in the federal public service 45 33 11 8 3 0 0 77 12 119
2008 11 to 20 years in the federal public service 32 52 7 2 7 0 0 84 9 44
2008 More than 20 years in the federal public service 34 49 7 7 2 0 1 84 9 86

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 25 10 6 0 3 4 83 7 32
2018 3 to 10 years in the federal public service 45 29 11 9 4 3 0 76 13 115
2018 11 to 20 years in the federal public service 49 25 12 7 5 3 0 76 12 156
2018 More than 20 years in the federal public service 54 26 9 6 0 2 3 84 6 49
2017 Less than 3 years in the federal public service 53 18 20 4 2 2 0 72 7 34
2017 3 to 10 years in the federal public service 38 28 17 8 4 4 1 69 13 129
2017 11 to 20 years in the federal public service 42 22 14 12 4 7 0 68 17 138
2017 More than 20 years in the federal public service 39 26 21 5 7 2 0 67 12 43
2014 Less than 3 years in the federal public service 47 36 12 6 0 0 0 82 6 17
2014 3 to 10 years in the federal public service 36 32 17 5 8 2 1 70 13 156
2014 11 to 20 years in the federal public service 40 23 16 8 8 4 1 66 17 85
2014 More than 20 years in the federal public service 61 17 5 13 2 3 0 80 15 58
2011 Less than 3 years in the federal public service 50 11 11 11 3 11 3 71 16 35
2011 3 to 10 years in the federal public service 38 31 11 9 8 4 0 71 18 156
2011 11 to 20 years in the federal public service 48 17 17 6 10 2 0 67 16 50
2011 More than 20 years in the federal public service 53 19 14 4 3 6 0 77 7 70
2008 Less than 3 years in the federal public service 36 35 16 10 3 0 0 71 13 80
2008 3 to 10 years in the federal public service 39 23 13 8 11 5 1 66 21 119
2008 11 to 20 years in the federal public service 34 34 11 9 5 7 0 73 15 44
2008 More than 20 years in the federal public service 48 28 8 7 3 2 3 80 11 86
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 76 12 9 3 0 0 0 89 3 32
2018 3 to 10 years in the federal public service 49 24 13 7 4 1 2 76 11 115
2018 11 to 20 years in the federal public service 50 33 9 1 6 1 1 84 7 153
2018 More than 20 years in the federal public service 53 28 13 2 0 4 0 84 2 50
2017 Less than 3 years in the federal public service 58 23 14 0 0 0 5 85 0 33
2017 3 to 10 years in the federal public service 53 27 9 4 2 3 2 83 7 129
2017 11 to 20 years in the federal public service 52 31 8 5 2 1 1 85 7 138
2017 More than 20 years in the federal public service 47 29 14 0 0 10 0 84 0 43
2014 Less than 3 years in the federal public service 76 24 0 0 0 0 0 100 0 17
2014 3 to 10 years in the federal public service 48 27 13 4 6 1 0 76 11 156
2014 11 to 20 years in the federal public service 41 28 15 6 3 3 3 74 10 85
2014 More than 20 years in the federal public service 59 21 15 3 2 0 0 80 5 58
2011 Less than 3 years in the federal public service 51 20 11 5 3 8 3 79 9 35
2011 3 to 10 years in the federal public service 45 32 14 2 7 1 0 77 8 157
2011 11 to 20 years in the federal public service 47 28 9 6 9 0 0 76 15 51
2011 More than 20 years in the federal public service 50 34 9 6 0 1 0 85 6 70
2008 Less than 3 years in the federal public service 41 39 8 5 1 4 3 85 7 79
2008 3 to 10 years in the federal public service 49 25 14 4 3 3 1 77 8 119
2008 11 to 20 years in the federal public service 39 30 20 0 2 9 0 75 3 44
2008 More than 20 years in the federal public service 31 36 19 7 2 5 0 71 10 86

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 30 6 3 0 0 0 91 3 32
2018 3 to 10 years in the federal public service 48 30 8 10 3 0 2 79 13 115
2018 11 to 20 years in the federal public service 47 35 7 5 4 1 2 83 9 151
2018 More than 20 years in the federal public service 41 38 16 4 2 0 0 79 6 48
2017 Less than 3 years in the federal public service 66 22 5 2 0 0 5 93 2 34
2017 3 to 10 years in the federal public service 48 34 5 6 6 1 1 82 12 129
2017 11 to 20 years in the federal public service 48 34 9 5 4 0 0 82 9 138
2017 More than 20 years in the federal public service 46 37 10 4 0 3 0 85 5 43
2014 Less than 3 years in the federal public service 59 29 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 42 31 11 10 7 0 0 73 16 156
2014 11 to 20 years in the federal public service 39 35 13 5 5 1 3 77 10 85
2014 More than 20 years in the federal public service 53 31 8 8 0 0 0 84 8 58
2011 Less than 3 years in the federal public service 39 41 5 3 5 3 3 86 9 35
2011 3 to 10 years in the federal public service 42 32 12 7 6 1 1 75 13 157
2011 11 to 20 years in the federal public service 38 45 2 6 9 0 0 83 15 51
2011 More than 20 years in the federal public service 48 37 8 4 3 0 0 85 7 70
2008 Less than 3 years in the federal public service 37 49 6 3 1 1 3 89 4 79
2008 3 to 10 years in the federal public service 45 25 14 8 5 1 2 72 13 119
2008 11 to 20 years in the federal public service 36 43 11 7 2 0 0 80 9 44
2008 More than 20 years in the federal public service 37 36 12 13 2 0 0 73 15 86

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 74 14 4 6 3 0 0 88 9 32
2018 3 to 10 years in the federal public service 48 27 11 10 2 0 2 77 12 115
2018 11 to 20 years in the federal public service 52 30 6 5 5 0 1 84 11 154
2018 More than 20 years in the federal public service 52 29 15 0 2 0 2 83 2 50
2017 Less than 3 years in the federal public service 62 15 11 6 0 0 5 82 7 34
2017 3 to 10 years in the federal public service 54 31 5 6 5 0 0 84 11 130
2017 11 to 20 years in the federal public service 53 28 8 4 6 0 0 82 10 138
2017 More than 20 years in the federal public service 53 27 10 2 5 2 0 83 7 43
2014 Less than 3 years in the federal public service 59 30 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 49 29 8 5 8 0 1 78 14 156
2014 11 to 20 years in the federal public service 43 34 7 5 7 2 3 81 12 85
2014 More than 20 years in the federal public service 54 24 8 10 3 0 0 79 13 58

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 52 0 0 0 6 0 100 0 32
2018 3 to 10 years in the federal public service 32 42 13 9 3 1 0 75 12 115
2018 11 to 20 years in the federal public service 37 35 13 9 2 4 0 75 11 155
2018 More than 20 years in the federal public service 42 31 19 6 2 0 0 73 8 50
2017 Less than 3 years in the federal public service 52 26 11 4 2 5 0 82 6 34
2017 3 to 10 years in the federal public service 20 38 19 12 5 5 1 62 19 130
2017 11 to 20 years in the federal public service 27 35 16 9 8 4 0 65 18 137
2017 More than 20 years in the federal public service 27 44 15 7 0 5 3 77 7 43
2014 Less than 3 years in the federal public service 47 41 0 0 6 6 0 94 6 17
2014 3 to 10 years in the federal public service 19 51 13 4 9 4 1 73 13 156
2014 11 to 20 years in the federal public service 26 39 14 8 8 5 0 68 17 84
2014 More than 20 years in the federal public service 22 42 16 9 5 6 0 68 15 58
2011 Less than 3 years in the federal public service 24 32 27 5 0 8 3 63 6 35
2011 3 to 10 years in the federal public service 23 36 18 12 6 5 0 62 19 157
2011 11 to 20 years in the federal public service 16 35 21 19 7 2 0 52 27 51
2011 More than 20 years in the federal public service 24 35 15 5 5 12 3 70 13 70

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 46 45 6 0 0 3 0 94 0 32
2018 3 to 10 years in the federal public service 30 40 13 13 3 1 0 71 16 114
2018 11 to 20 years in the federal public service 38 36 12 7 4 2 0 76 11 155
2018 More than 20 years in the federal public service 42 31 12 10 3 2 0 74 14 50
2017 Less than 3 years in the federal public service 49 38 7 4 0 2 0 89 4 34
2017 3 to 10 years in the federal public service 24 34 20 11 7 3 1 61 18 130
2017 11 to 20 years in the federal public service 25 39 16 12 7 1 0 65 19 138
2017 More than 20 years in the federal public service 30 38 15 12 2 2 0 70 15 43
2014 Less than 3 years in the federal public service 53 41 0 0 6 0 0 94 6 17
2014 3 to 10 years in the federal public service 23 43 17 8 9 0 1 66 17 156
2014 11 to 20 years in the federal public service 26 37 15 12 9 1 0 64 21 85
2014 More than 20 years in the federal public service 31 40 16 7 5 0 0 72 12 58
2011 Less than 3 years in the federal public service 43 35 14 3 0 5 0 83 3 35
2011 3 to 10 years in the federal public service 22 42 18 10 8 1 0 65 18 156
2011 11 to 20 years in the federal public service 18 43 19 8 13 0 0 61 21 51
2011 More than 20 years in the federal public service 27 38 20 6 4 4 1 68 10 70
2008 Less than 3 years in the federal public service 35 46 11 5 0 3 0 83 5 80
2008 3 to 10 years in the federal public service 29 41 13 7 8 2 0 72 15 119
2008 11 to 20 years in the federal public service 18 36 16 20 7 2 0 56 28 44
2008 More than 20 years in the federal public service 20 47 16 7 9 1 0 67 16 86

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 37 3 10 3 3 0 84 13 32
2018 3 to 10 years in the federal public service 26 37 21 11 2 3 0 64 14 115
2018 11 to 20 years in the federal public service 30 43 17 5 2 3 0 75 8 154
2018 More than 20 years in the federal public service 35 34 21 4 2 4 0 72 6 49
2017 Less than 3 years in the federal public service 44 18 14 6 0 17 0 76 7 34
2017 3 to 10 years in the federal public service 18 36 21 13 4 6 1 59 19 130
2017 11 to 20 years in the federal public service 22 42 14 12 5 5 0 68 17 138
2017 More than 20 years in the federal public service 27 35 21 12 0 5 0 65 13 43
2014 Less than 3 years in the federal public service 47 23 12 6 6 6 0 75 12 17
2014 3 to 10 years in the federal public service 13 44 25 8 6 4 1 60 14 156
2014 11 to 20 years in the federal public service 23 33 22 12 4 6 0 60 16 84
2014 More than 20 years in the federal public service 24 41 13 12 7 3 0 67 19 58
2011 Less than 3 years in the federal public service 35 29 25 5 0 5 0 68 6 35
2011 3 to 10 years in the federal public service 17 43 23 10 3 4 0 62 13 157
2011 11 to 20 years in the federal public service 11 57 22 8 2 0 0 68 9 51
2011 More than 20 years in the federal public service 22 54 14 5 1 3 0 79 7 70
2008 Less than 3 years in the federal public service 21 49 10 9 0 11 0 79 10 80
2008 3 to 10 years in the federal public service 24 32 24 12 4 5 0 58 17 119
2008 11 to 20 years in the federal public service 16 41 20 20 2 0 0 57 23 44
2008 More than 20 years in the federal public service 13 53 21 6 5 2 0 68 11 86

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 33 47 12 9 0 0 0 79 9 32
2018 3 to 10 years in the federal public service 20 38 18 14 9 1 0 59 23 115
2018 11 to 20 years in the federal public service 25 44 17 8 5 1 0 71 13 155
2018 More than 20 years in the federal public service 25 40 18 8 4 4 0 69 13 50
2017 Less than 3 years in the federal public service 46 29 3 5 2 16 0 89 8 34
2017 3 to 10 years in the federal public service 18 32 19 17 10 3 1 52 28 130
2017 11 to 20 years in the federal public service 20 43 19 9 7 2 0 64 16 138
2017 More than 20 years in the federal public service 22 30 23 17 5 2 0 54 22 43
2014 Less than 3 years in the federal public service 29 47 6 12 6 0 0 76 18 17
2014 3 to 10 years in the federal public service 14 40 20 14 10 1 1 55 24 156
2014 11 to 20 years in the federal public service 17 41 20 14 6 2 0 60 20 85
2014 More than 20 years in the federal public service 25 30 22 17 7 0 0 55 23 58
2011 Less than 3 years in the federal public service 35 40 5 14 3 0 3 77 17 35
2011 3 to 10 years in the federal public service 22 45 11 15 5 2 0 69 20 157
2011 11 to 20 years in the federal public service 16 50 15 17 2 0 0 66 19 51
2011 More than 20 years in the federal public service 27 47 14 8 1 3 0 76 10 70
2008 Less than 3 years in the federal public service 26 51 16 5 0 1 0 78 5 80
2008 3 to 10 years in the federal public service 24 42 15 15 3 1 0 67 18 118
2008 11 to 20 years in the federal public service 18 52 9 14 5 2 0 72 19 44
2008 More than 20 years in the federal public service 18 56 12 6 7 1 0 75 13 85
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 26 13 3 0 0 0 84 3 31
2018 3 to 10 years in the federal public service 34 39 10 10 7 0 0 72 17 114
2018 11 to 20 years in the federal public service 35 37 12 8 7 0 0 72 15 156
2018 More than 20 years in the federal public service 37 49 5 2 8 0 0 86 9 49
2017 Less than 3 years in the federal public service 57 21 20 2 0 0 0 78 2 34
2017 3 to 10 years in the federal public service 35 35 17 7 6 0 0 70 13 130
2017 11 to 20 years in the federal public service 32 39 13 8 7 0 1 72 15 137
2017 More than 20 years in the federal public service 25 52 19 2 2 0 0 76 4 43
2014 Less than 3 years in the federal public service 47 41 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 32 37 10 10 11 1 0 69 21 155
2014 11 to 20 years in the federal public service 26 35 17 18 3 0 1 62 21 85
2014 More than 20 years in the federal public service 45 29 11 11 3 0 0 74 15 58
2011 Less than 3 years in the federal public service 32 38 16 5 8 0 0 70 14 35
2011 3 to 10 years in the federal public service 27 35 17 12 9 0 0 62 21 157
2011 11 to 20 years in the federal public service 24 38 17 10 10 0 0 63 20 49
2011 More than 20 years in the federal public service 32 41 16 7 4 0 0 73 11 70

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 32 45 17 6 0 0 0 77 6 32
2018 3 to 10 years in the federal public service 33 41 14 9 3 0 0 74 12 115
2018 11 to 20 years in the federal public service 38 47 7 4 3 0 1 85 8 156
2018 More than 20 years in the federal public service 40 49 4 5 2 0 0 89 7 49
2017 Less than 3 years in the federal public service 29 32 30 4 5 0 0 61 9 34
2017 3 to 10 years in the federal public service 31 46 11 7 4 1 0 77 12 130
2017 11 to 20 years in the federal public service 40 45 3 8 3 0 0 86 11 138
2017 More than 20 years in the federal public service 43 45 5 7 0 0 0 88 7 43

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 11 14 13 3 35 4 50 26 32
2018 3 to 10 years in the federal public service 14 23 22 13 11 16 1 45 29 115
2018 11 to 20 years in the federal public service 13 26 17 18 8 14 6 48 31 155
2018 More than 20 years in the federal public service 24 35 11 8 7 12 3 70 17 50
2017 Less than 3 years in the federal public service 22 14 17 6 0 41 0 61 10 33
2017 3 to 10 years in the federal public service 10 25 15 22 9 17 4 43 38 130
2017 11 to 20 years in the federal public service 13 26 13 15 14 17 2 49 35 138
2017 More than 20 years in the federal public service 16 19 31 14 5 16 0 41 22 43
2014 Less than 3 years in the federal public service 12 23 6 0 6 47 6 75 12 17
2014 3 to 10 years in the federal public service 10 18 19 17 16 19 1 35 41 156
2014 11 to 20 years in the federal public service 14 34 14 16 8 12 2 56 29 84
2014 More than 20 years in the federal public service 18 33 7 14 8 16 3 64 27 58

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 64 20 16 0 0 0 0 84 0 31
2018 3 to 10 years in the federal public service 41 36 8 11 2 0 2 79 13 115
2018 11 to 20 years in the federal public service 38 43 8 6 4 0 1 82 10 154
2018 More than 20 years in the federal public service 47 36 6 8 2 0 0 83 11 50
2017 Less than 3 years in the federal public service 36 45 5 9 0 0 5 86 9 34
2017 3 to 10 years in the federal public service 43 33 13 4 5 1 1 78 9 130
2017 11 to 20 years in the federal public service 44 36 8 7 4 0 0 81 11 138
2017 More than 20 years in the federal public service 39 30 19 5 2 5 0 72 7 43
2014 Less than 3 years in the federal public service 64 30 0 0 0 6 0 100 0 17
2014 3 to 10 years in the federal public service 37 33 13 9 6 1 1 71 15 156
2014 11 to 20 years in the federal public service 38 41 12 3 2 0 3 81 6 85
2014 More than 20 years in the federal public service 53 19 15 10 3 0 0 72 13 58
2011 Less than 3 years in the federal public service 37 39 11 5 0 8 0 82 6 35
2011 3 to 10 years in the federal public service 34 38 14 4 7 0 3 74 12 157
2011 11 to 20 years in the federal public service 44 34 4 8 11 0 0 77 19 51
2011 More than 20 years in the federal public service 47 31 12 5 4 0 0 78 10 70
2008 Less than 3 years in the federal public service 32 47 8 9 1 0 4 82 11 79
2008 3 to 10 years in the federal public service 42 34 11 8 5 0 0 76 13 119
2008 11 to 20 years in the federal public service 27 55 9 0 7 2 0 84 7 44
2008 More than 20 years in the federal public service 34 40 11 9 6 0 0 74 15 85

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 11 to 20 years in the federal public service 30 39 14 8 4 0 5 72 13 67
2018 More than 20 years in the federal public service 55 16 16 0 3 3 7 78 4 28
2017 3 to 10 years in the federal public service 17 42 8 8 8 8 9 71 19 24
2017 11 to 20 years in the federal public service 31 42 6 6 7 6 3 79 14 68
2017 More than 20 years in the federal public service 43 18 14 9 0 9 6 72 11 21
2014 3 to 10 years in the federal public service 9 45 9 15 3 3 18 67 22 34
2014 11 to 20 years in the federal public service 33 28 7 9 3 7 14 76 15 41
2014 More than 20 years in the federal public service 44 40 0 3 0 0 13 96 4 30

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 28 48 12 10 0 0 3 78 10 32
2018 3 to 10 years in the federal public service 30 46 13 8 3 1 0 77 10 115
2018 11 to 20 years in the federal public service 39 43 8 6 2 0 1 84 8 156
2018 More than 20 years in the federal public service 42 53 2 4 0 0 0 94 4 50
2017 Less than 3 years in the federal public service 34 35 18 14 0 0 0 69 14 34
2017 3 to 10 years in the federal public service 38 35 11 11 4 0 1 74 14 130
2017 11 to 20 years in the federal public service 43 39 6 9 3 0 0 82 11 138
2017 More than 20 years in the federal public service 44 41 10 5 0 0 0 85 5 43
2014 Less than 3 years in the federal public service 6 41 35 6 12 0 0 47 18 17
2014 3 to 10 years in the federal public service 30 41 11 8 9 1 1 72 16 156
2014 11 to 20 years in the federal public service 35 42 11 8 3 0 0 77 11 85
2014 More than 20 years in the federal public service 33 44 11 5 2 0 5 81 7 58
2011 Less than 3 years in the federal public service 24 41 10 11 3 0 11 73 15 35
2011 3 to 10 years in the federal public service 27 48 14 4 5 1 2 77 9 157
2011 11 to 20 years in the federal public service 36 41 8 9 2 0 4 81 12 51
2011 More than 20 years in the federal public service 46 34 12 5 3 0 0 80 8 70
2008 Less than 3 years in the federal public service 29 48 14 8 0 0 3 78 8 80
2008 3 to 10 years in the federal public service 30 41 16 7 4 0 2 73 11 119
2008 11 to 20 years in the federal public service 20 48 23 7 2 0 0 68 9 44
2008 More than 20 years in the federal public service 32 42 15 5 4 0 2 76 8 85

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 43 34 16 4 4 0 0 77 8 32
2018 3 to 10 years in the federal public service 33 50 10 5 2 0 0 83 7 114
2018 11 to 20 years in the federal public service 44 44 7 5 1 0 0 87 6 155
2018 More than 20 years in the federal public service 51 32 12 4 0 0 0 83 4 50
2017 Less than 3 years in the federal public service 38 41 10 9 2 0 0 79 11 34
2017 3 to 10 years in the federal public service 40 40 8 9 3 0 0 80 12 130
2017 11 to 20 years in the federal public service 41 44 8 8 0 0 0 84 8 137
2017 More than 20 years in the federal public service 45 45 5 3 2 0 0 90 5 43
2014 Less than 3 years in the federal public service 41 47 0 12 0 0 0 88 12 17
2014 3 to 10 years in the federal public service 41 40 13 7 0 0 0 81 7 156
2014 11 to 20 years in the federal public service 38 45 8 6 2 0 0 84 8 85
2014 More than 20 years in the federal public service 60 23 10 5 2 0 0 83 7 58
2011 Less than 3 years in the federal public service 38 43 8 8 3 0 0 81 11 35
2011 3 to 10 years in the federal public service 43 40 9 6 2 0 0 83 8 157
2011 11 to 20 years in the federal public service 47 32 11 9 0 0 0 79 9 51
2011 More than 20 years in the federal public service 60 21 11 7 1 0 0 81 8 68
2008 Less than 3 years in the federal public service 40 38 8 8 8 0 0 78 15 80
2008 3 to 10 years in the federal public service 36 45 9 6 3 0 0 81 9 118
2008 11 to 20 years in the federal public service 39 39 9 11 2 0 0 77 14 44
2008 More than 20 years in the federal public service 55 29 9 1 5 0 0 85 6 85

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 34 21 0 4 0 0 75 4 32
2018 3 to 10 years in the federal public service 45 40 7 5 2 0 0 86 7 114
2018 11 to 20 years in the federal public service 56 36 3 2 3 0 0 92 5 154
2018 More than 20 years in the federal public service 53 32 8 7 0 0 0 84 7 48
2017 Less than 3 years in the federal public service 32 56 5 4 3 0 0 88 7 34
2017 3 to 10 years in the federal public service 45 41 7 2 5 0 0 85 7 129
2017 11 to 20 years in the federal public service 45 41 7 7 1 0 0 85 8 138
2017 More than 20 years in the federal public service 60 30 8 2 0 0 0 90 2 43
2014 Less than 3 years in the federal public service 47 41 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 48 35 10 7 1 0 0 83 8 156
2014 11 to 20 years in the federal public service 44 46 3 2 5 0 0 89 7 85
2014 More than 20 years in the federal public service 60 32 3 5 0 0 0 92 5 58
2011 Less than 3 years in the federal public service 32 52 11 3 3 0 0 84 5 35
2011 3 to 10 years in the federal public service 41 47 4 5 2 0 0 88 8 157
2011 11 to 20 years in the federal public service 53 34 4 7 2 0 0 87 9 51
2011 More than 20 years in the federal public service 58 32 7 1 1 0 0 91 3 70
2008 Less than 3 years in the federal public service 45 35 10 10 0 0 0 80 10 80
2008 3 to 10 years in the federal public service 47 41 5 3 4 0 0 88 7 119
2008 11 to 20 years in the federal public service 43 50 0 7 0 0 0 93 7 44
2008 More than 20 years in the federal public service 55 33 9 2 0 0 0 88 2 85

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 45 30 16 3 0 6 0 80 3 32
2018 3 to 10 years in the federal public service 26 37 18 12 5 1 0 64 18 113
2018 11 to 20 years in the federal public service 23 51 11 7 8 1 0 74 15 156
2018 More than 20 years in the federal public service 34 22 33 5 4 2 0 57 10 50
2017 Less than 3 years in the federal public service 45 34 11 0 2 8 0 86 2 34
2017 3 to 10 years in the federal public service 27 41 13 6 7 5 1 72 14 130
2017 11 to 20 years in the federal public service 32 43 7 9 7 1 0 76 17 137
2017 More than 20 years in the federal public service 33 39 15 9 5 0 0 71 14 42
2014 Less than 3 years in the federal public service 29 35 12 18 0 0 6 69 19 17
2014 3 to 10 years in the federal public service 27 37 16 10 9 1 1 65 19 156
2014 11 to 20 years in the federal public service 31 45 13 7 3 1 0 77 11 84
2014 More than 20 years in the federal public service 44 31 12 8 5 0 0 75 13 58
2011 Less than 3 years in the federal public service 38 21 5 11 5 5 14 73 20 35
2011 3 to 10 years in the federal public service 29 39 16 8 6 1 0 70 14 157
2011 11 to 20 years in the federal public service 36 38 11 9 6 0 0 74 15 51
2011 More than 20 years in the federal public service 35 41 12 6 6 1 0 76 11 70
2008 Less than 3 years in the federal public service 25 43 16 10 1 5 0 71 12 80
2008 3 to 10 years in the federal public service 22 43 16 11 7 2 0 66 18 119
2008 11 to 20 years in the federal public service 14 50 11 14 11 0 0 64 25 44
2008 More than 20 years in the federal public service 26 42 13 7 9 1 1 70 17 85

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 30 61 3 3 0 3 0 94 3 32
2018 3 to 10 years in the federal public service 23 31 12 12 16 3 3 57 30 114
2018 11 to 20 years in the federal public service 21 33 13 13 15 1 4 57 29 155
2018 More than 20 years in the federal public service 25 24 17 11 15 3 6 53 29 50
2017 Less than 3 years in the federal public service 40 30 7 3 4 8 8 84 8 34
2017 3 to 10 years in the federal public service 20 37 12 11 18 1 2 59 29 130
2017 11 to 20 years in the federal public service 23 30 13 14 21 1 0 53 35 137
2017 More than 20 years in the federal public service 11 34 26 12 12 2 2 47 25 43
2014 Less than 3 years in the federal public service 29 47 6 0 6 6 6 87 7 17
2014 3 to 10 years in the federal public service 16 33 14 20 14 1 2 51 35 156
2014 11 to 20 years in the federal public service 21 25 18 18 14 1 2 48 33 85
2014 More than 20 years in the federal public service 19 28 14 15 16 2 6 51 35 58
2011 Less than 3 years in the federal public service 32 25 3 10 11 8 11 70 26 35
2011 3 to 10 years in the federal public service 20 27 13 23 16 1 2 48 39 157
2011 11 to 20 years in the federal public service 31 22 15 19 13 0 0 53 32 51
2011 More than 20 years in the federal public service 9 30 12 26 17 0 6 41 46 70
2008 Less than 3 years in the federal public service 24 38 10 13 4 5 6 70 19 79
2008 3 to 10 years in the federal public service 19 33 11 11 22 3 2 54 35 118
2008 11 to 20 years in the federal public service 16 37 14 19 12 2 0 55 31 43
2008 More than 20 years in the federal public service 8 28 20 19 17 0 8 39 39 86

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 25 11 7 0 0 0 83 7 31
2018 3 to 10 years in the federal public service 36 39 9 11 4 0 1 76 15 113
2018 11 to 20 years in the federal public service 43 41 6 4 5 0 1 85 9 154
2018 More than 20 years in the federal public service 41 40 10 6 2 0 0 82 8 50
2017 Less than 3 years in the federal public service 31 52 13 4 0 0 0 83 4 34
2017 3 to 10 years in the federal public service 44 39 5 6 5 1 0 84 12 130
2017 11 to 20 years in the federal public service 43 37 8 7 6 0 0 80 13 138
2017 More than 20 years in the federal public service 59 24 14 3 0 0 0 83 3 42
2014 Less than 3 years in the federal public service 47 30 18 0 6 0 0 76 6 17
2014 3 to 10 years in the federal public service 29 43 9 8 10 0 1 72 18 156
2014 11 to 20 years in the federal public service 35 44 7 13 1 0 0 79 14 84
2014 More than 20 years in the federal public service 37 43 12 8 0 0 0 80 8 58
2011 Less than 3 years in the federal public service 32 46 3 8 5 3 3 83 14 35
2011 3 to 10 years in the federal public service 32 41 13 10 3 1 1 74 13 156
2011 11 to 20 years in the federal public service 40 41 6 8 6 0 0 81 13 50
2011 More than 20 years in the federal public service 45 43 8 1 3 0 0 88 4 70

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 26 10 3 0 0 0 87 3 31
2018 3 to 10 years in the federal public service 37 39 10 8 4 1 0 77 13 110
2018 11 to 20 years in the federal public service 41 37 9 8 5 0 1 78 13 155
2018 More than 20 years in the federal public service 48 32 10 7 2 0 0 80 9 50
2017 Less than 3 years in the federal public service 59 26 13 2 0 0 0 85 2 32
2017 3 to 10 years in the federal public service 40 34 12 8 6 1 0 75 14 130
2017 11 to 20 years in the federal public service 44 36 8 9 4 0 0 79 13 138
2017 More than 20 years in the federal public service 48 37 10 3 2 0 0 85 5 42
2014 Less than 3 years in the federal public service 53 30 6 6 6 0 0 82 12 17
2014 3 to 10 years in the federal public service 35 33 12 12 8 0 1 68 20 156
2014 11 to 20 years in the federal public service 47 35 7 9 2 0 0 82 11 85
2014 More than 20 years in the federal public service 48 37 5 10 0 0 0 85 10 58

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 51 33 14 0 3 0 0 83 3 32
2018 3 to 10 years in the federal public service 35 39 16 9 2 0 0 73 11 114
2018 11 to 20 years in the federal public service 41 38 12 6 3 0 0 80 9 156
2018 More than 20 years in the federal public service 45 31 22 2 0 0 0 77 2 50
2017 Less than 3 years in the federal public service 46 47 7 0 0 0 0 93 0 34
2017 3 to 10 years in the federal public service 32 42 13 6 7 0 0 75 12 129
2017 11 to 20 years in the federal public service 39 43 8 5 4 0 1 83 9 138
2017 More than 20 years in the federal public service 45 40 12 2 0 0 0 85 2 42
2014 Less than 3 years in the federal public service 53 29 12 0 0 6 0 87 0 17
2014 3 to 10 years in the federal public service 31 40 14 10 5 0 0 71 15 156
2014 11 to 20 years in the federal public service 35 49 8 6 3 0 0 84 8 85
2014 More than 20 years in the federal public service 54 36 5 3 2 0 0 90 5 58
2011 Less than 3 years in the federal public service 37 43 11 3 0 3 3 86 3 35
2011 3 to 10 years in the federal public service 39 41 9 6 4 1 1 81 9 156
2011 11 to 20 years in the federal public service 31 58 4 7 0 0 0 89 7 51
2011 More than 20 years in the federal public service 51 36 10 0 1 0 1 89 1 70

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 49 6 0 4 0 0 91 4 32
2018 3 to 10 years in the federal public service 27 36 19 12 5 0 1 64 17 114
2018 11 to 20 years in the federal public service 34 38 16 4 4 1 2 75 9 156
2018 More than 20 years in the federal public service 38 36 22 2 2 0 0 73 4 49
2017 Less than 3 years in the federal public service 38 39 18 0 0 5 0 81 0 34
2017 3 to 10 years in the federal public service 26 43 14 7 6 4 1 72 14 130
2017 11 to 20 years in the federal public service 29 41 15 8 4 3 0 73 12 138
2017 More than 20 years in the federal public service 30 44 17 5 4 0 0 74 9 43

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 71 23 3 3 0 0 0 94 3 32
2018 3 to 10 years in the federal public service 53 30 4 8 3 0 2 84 12 115
2018 11 to 20 years in the federal public service 66 21 6 4 3 0 0 87 7 155
2018 More than 20 years in the federal public service 68 23 7 2 0 0 0 92 2 49
2017 Less than 3 years in the federal public service 58 22 7 2 0 0 11 90 2 34
2017 3 to 10 years in the federal public service 50 33 8 4 5 0 0 83 9 130
2017 11 to 20 years in the federal public service 52 30 8 4 6 0 0 82 10 138
2017 More than 20 years in the federal public service 58 34 3 2 2 0 0 93 4 43
2014 Less than 3 years in the federal public service 47 29 6 12 0 0 6 81 13 17
2014 3 to 10 years in the federal public service 40 31 12 10 7 0 0 71 17 155
2014 11 to 20 years in the federal public service 43 36 9 6 6 0 1 79 11 84
2014 More than 20 years in the federal public service 60 26 8 5 2 0 0 85 7 58
2011 Less than 3 years in the federal public service 38 51 3 3 3 0 3 91 6 35
2011 3 to 10 years in the federal public service 40 37 13 7 2 1 1 78 9 157
2011 11 to 20 years in the federal public service 44 33 2 11 8 0 2 79 20 50
2011 More than 20 years in the federal public service 48 39 10 1 1 0 0 88 3 70

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 26 10 2 0 0 0 88 2 32
2018 3 to 10 years in the federal public service 38 44 13 5 0 0 0 82 5 115
2018 11 to 20 years in the federal public service 47 36 11 3 3 0 0 83 6 156
2018 More than 20 years in the federal public service 48 35 14 3 0 0 0 83 3 50
2017 Less than 3 years in the federal public service 61 26 7 0 0 0 5 93 0 34
2017 3 to 10 years in the federal public service 46 37 11 5 1 0 1 84 5 130
2017 11 to 20 years in the federal public service 41 42 11 3 4 0 1 83 6 138
2017 More than 20 years in the federal public service 64 24 9 4 0 0 0 87 4 43
2014 Less than 3 years in the federal public service 24 59 18 0 0 0 0 82 0 17
2014 3 to 10 years in the federal public service 36 33 19 10 2 0 0 69 11 156
2014 11 to 20 years in the federal public service 27 52 10 8 3 0 0 78 11 85
2014 More than 20 years in the federal public service 42 31 13 12 0 0 2 74 12 57
2011 Less than 3 years in the federal public service 29 54 14 3 0 0 0 83 3 35
2011 3 to 10 years in the federal public service 31 38 19 7 5 0 0 69 12 157
2011 11 to 20 years in the federal public service 28 37 22 6 8 0 0 65 13 51
2011 More than 20 years in the federal public service 38 34 18 8 3 0 0 72 11 70
2008 Less than 3 years in the federal public service 35 42 13 6 3 0 1 78 9 79
2008 3 to 10 years in the federal public service 20 42 19 12 7 0 0 62 19 118
2008 11 to 20 years in the federal public service 18 41 27 7 5 2 0 60 12 44
2008 More than 20 years in the federal public service 24 34 24 12 6 0 1 58 18 85

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in the federal public service 19 47 34 32
2018 3 to 10 years in the federal public service 26 37 37 115
2018 11 to 20 years in the federal public service 26 42 31 155
2018 More than 20 years in the federal public service 30 43 27 50
2017 Less than 3 years in the federal public service 37 34 29 34
2017 3 to 10 years in the federal public service 27 33 39 130
2017 11 to 20 years in the federal public service 32 36 31 138
2017 More than 20 years in the federal public service 31 43 25 43
2014 Less than 3 years in the federal public service 30 59 12 17
2014 3 to 10 years in the federal public service 23 43 35 156
2014 11 to 20 years in the federal public service 25 42 33 85
2014 More than 20 years in the federal public service 27 44 29 58
2011 Less than 3 years in the federal public service 27 32 40 35
2011 3 to 10 years in the federal public service 27 37 36 157
2011 11 to 20 years in the federal public service 30 46 24 51
2011 More than 20 years in the federal public service 27 45 28 70

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 3 to 10 years in the federal public service 0 47 42 0 3 8 31
2018 11 to 20 years in the federal public service 12 34 44 0 0 10 41
2017 Less than 3 years in the federal public service 0 18 23 0 53 6 13
2017 3 to 10 years in the federal public service 5 23 56 10 0 5 36
2017 11 to 20 years in the federal public service 12 24 52 7 0 5 44
2017 More than 20 years in the federal public service 51 14 36 0 0 0 14
2014 3 to 10 years in the federal public service 0 24 58 11 9999 8 36
2014 11 to 20 years in the federal public service 27 36 37 0 9999 0 21
2014 More than 20 years in the federal public service 63 12 12 0 9999 13 16
2011 3 to 10 years in the federal public service 14 20 50 7 9999 9 43
2011 11 to 20 years in the federal public service 6 25 63 0 9999 6 15
2011 More than 20 years in the federal public service 80 5 5 10 9999 0 19
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 42 3 6 0 0 0 91 6 32
2018 3 to 10 years in the federal public service 51 45 4 0 1 0 0 96 1 114
2018 11 to 20 years in the federal public service 63 33 1 1 1 0 0 97 2 156
2018 More than 20 years in the federal public service 63 33 4 0 0 0 0 96 0 50
2017 Less than 3 years in the federal public service 50 39 11 0 0 0 0 89 0 34
2017 3 to 10 years in the federal public service 45 45 3 1 4 1 1 91 6 130
2017 11 to 20 years in the federal public service 54 36 5 3 1 0 0 91 4 138
2017 More than 20 years in the federal public service 52 35 13 0 0 0 0 87 0 43
2014 Less than 3 years in the federal public service 53 41 6 0 0 0 0 94 0 17
2014 3 to 10 years in the federal public service 43 38 8 8 2 1 0 82 10 156
2014 11 to 20 years in the federal public service 45 37 13 3 0 2 0 85 3 85
2014 More than 20 years in the federal public service 59 34 5 2 0 0 0 93 2 58
2011 Less than 3 years in the federal public service 34 36 22 8 0 0 0 70 8 35
2011 3 to 10 years in the federal public service 44 41 8 4 4 0 0 85 8 157
2011 11 to 20 years in the federal public service 53 38 6 4 0 0 0 91 4 51
2011 More than 20 years in the federal public service 62 31 4 3 0 0 0 93 3 70
2008 Less than 3 years in the federal public service 50 41 5 4 0 0 0 91 4 80
2008 3 to 10 years in the federal public service 54 29 13 3 2 0 0 82 4 119
2008 11 to 20 years in the federal public service 43 50 0 5 2 0 0 93 7 44
2008 More than 20 years in the federal public service 60 31 5 2 0 2 0 93 2 85

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 47 9 6 0 0 0 85 6 32
2018 3 to 10 years in the federal public service 25 53 14 8 0 0 0 78 8 114
2018 11 to 20 years in the federal public service 39 42 10 8 0 1 0 81 8 156
2018 More than 20 years in the federal public service 38 42 11 5 4 0 0 80 9 49
2017 Less than 3 years in the federal public service 48 24 10 10 0 8 0 79 11 34
2017 3 to 10 years in the federal public service 25 48 13 6 4 1 1 76 11 130
2017 11 to 20 years in the federal public service 44 45 6 5 0 0 0 90 5 138
2017 More than 20 years in the federal public service 39 47 10 2 0 2 0 88 2 43
2014 Less than 3 years in the federal public service 59 30 6 0 6 0 0 88 6 17
2014 3 to 10 years in the federal public service 36 51 8 1 2 1 0 88 3 156
2014 11 to 20 years in the federal public service 44 47 7 2 0 0 0 91 2 85
2014 More than 20 years in the federal public service 55 39 7 0 0 0 0 93 0 58
2011 Less than 3 years in the federal public service 43 38 11 6 0 3 0 83 6 35
2011 3 to 10 years in the federal public service 27 48 12 6 5 2 0 77 11 156
2011 11 to 20 years in the federal public service 35 50 11 4 0 0 0 85 4 51
2011 More than 20 years in the federal public service 38 40 16 4 0 1 0 79 4 70

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 10 6 21 42 19 3 0 62 16 32
2018 3 to 10 years in the federal public service 3 22 33 30 11 0 1 41 25 114
2018 11 to 20 years in the federal public service 4 16 37 28 14 0 1 43 20 154
2018 More than 20 years in the federal public service 4 10 43 23 20 0 0 43 14 50
2017 Less than 3 years in the federal public service 6 9 33 18 20 5 10 44 18 33
2017 3 to 10 years in the federal public service 5 18 44 19 12 0 2 31 24 129
2017 11 to 20 years in the federal public service 7 23 33 25 11 0 1 36 31 137
2017 More than 20 years in the federal public service 5 11 37 25 19 0 2 45 17 43
2014 Less than 3 years in the federal public service 6 18 35 35 6 0 0 41 24 17
2014 3 to 10 years in the federal public service 9 22 43 17 7 1 1 25 32 155
2014 11 to 20 years in the federal public service 7 30 37 15 8 2 0 24 38 85
2014 More than 20 years in the federal public service 7 24 40 18 11 0 0 30 31 58
2011 Less than 3 years in the federal public service 11 17 19 26 14 0 14 46 32 35
2011 3 to 10 years in the federal public service 7 27 38 19 7 0 1 27 35 157
2011 11 to 20 years in the federal public service 9 33 32 15 11 0 0 26 43 51
2011 More than 20 years in the federal public service 10 16 33 27 10 0 4 38 27 70
2008 Less than 3 years in the federal public service 11 16 29 31 8 0 5 41 29 80
2008 3 to 10 years in the federal public service 11 27 35 18 8 1 0 26 38 119
2008 11 to 20 years in the federal public service 20 32 36 7 5 0 0 11 52 44
2008 More than 20 years in the federal public service 6 36 38 14 5 0 1 19 43 85

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 3 6 22 19 47 3 0 68 10 32
2018 3 to 10 years in the federal public service 7 8 30 40 13 1 1 54 15 114
2018 11 to 20 years in the federal public service 3 7 26 41 21 0 2 63 10 155
2018 More than 20 years in the federal public service 2 10 31 31 26 0 2 57 12 50
2017 Less than 3 years in the federal public service 0 7 33 10 32 8 10 51 9 33
2017 3 to 10 years in the federal public service 9 15 30 28 14 1 3 44 24 129
2017 11 to 20 years in the federal public service 3 14 35 29 15 1 4 46 17 137
2017 More than 20 years in the federal public service 3 9 36 34 14 0 5 50 12 43
2014 Less than 3 years in the federal public service 6 12 12 35 29 0 6 69 19 17
2014 3 to 10 years in the federal public service 5 7 23 36 24 3 2 63 13 156
2014 11 to 20 years in the federal public service 5 8 23 37 20 5 2 61 14 85
2014 More than 20 years in the federal public service 3 10 24 33 23 0 7 60 14 58
2011 Less than 3 years in the federal public service 11 8 14 29 22 3 14 61 23 35
2011 3 to 10 years in the federal public service 7 9 17 39 20 2 5 64 17 157
2011 11 to 20 years in the federal public service 4 15 34 27 16 2 2 45 19 51
2011 More than 20 years in the federal public service 0 7 27 31 20 1 13 60 8 70
2008 Less than 3 years in the federal public service 3 13 20 31 23 5 6 61 17 80
2008 3 to 10 years in the federal public service 6 13 28 34 16 2 2 52 19 118
2008 11 to 20 years in the federal public service 5 20 45 18 7 2 2 26 26 44
2008 More than 20 years in the federal public service 2 20 35 28 11 0 4 40 23 85

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 10 15 41 19 16 0 0 34 25 32
2018 3 to 10 years in the federal public service 12 18 32 26 10 2 1 36 31 114
2018 11 to 20 years in the federal public service 9 12 33 28 15 1 2 45 21 154
2018 More than 20 years in the federal public service 0 11 31 28 31 0 0 58 11 50
2017 Less than 3 years in the federal public service 5 10 34 10 29 2 10 44 17 34
2017 3 to 10 years in the federal public service 12 14 33 27 10 1 2 39 27 129
2017 11 to 20 years in the federal public service 9 19 35 22 11 1 2 35 29 137
2017 More than 20 years in the federal public service 7 14 23 23 25 2 5 52 23 43
2014 Less than 3 years in the federal public service 6 18 41 18 12 0 6 31 25 17
2014 3 to 10 years in the federal public service 13 23 32 22 5 2 4 28 39 156
2014 11 to 20 years in the federal public service 8 18 38 17 18 0 1 35 27 85
2014 More than 20 years in the federal public service 10 22 30 21 13 0 3 36 33 58
2011 Less than 3 years in the federal public service 11 16 8 29 19 3 14 57 33 35
2011 3 to 10 years in the federal public service 9 19 33 25 11 1 2 37 29 157
2011 11 to 20 years in the federal public service 7 26 18 31 15 0 2 47 34 51
2011 More than 20 years in the federal public service 4 19 23 35 8 4 6 48 26 70
2008 Less than 3 years in the federal public service 8 25 34 15 9 4 6 26 36 80
2008 3 to 10 years in the federal public service 10 25 32 21 10 1 1 32 35 118
2008 11 to 20 years in the federal public service 7 34 39 9 9 0 2 19 42 44
2008 More than 20 years in the federal public service 11 20 37 20 5 1 6 27 33 84

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 0 3 16 58 23 0 0 81 3 32
2018 3 to 10 years in the federal public service 3 10 35 33 17 0 2 50 14 113
2018 11 to 20 years in the federal public service 2 10 45 30 11 0 2 42 13 155
2018 More than 20 years in the federal public service 0 15 23 37 24 0 0 62 15 50
2017 Less than 3 years in the federal public service 0 4 9 22 52 2 10 85 5 32
2017 3 to 10 years in the federal public service 5 9 34 34 15 0 3 51 14 129
2017 11 to 20 years in the federal public service 8 11 40 29 11 0 1 41 19 136
2017 More than 20 years in the federal public service 2 9 30 36 20 0 3 57 11 42
2014 Less than 3 years in the federal public service 0 18 23 41 18 0 0 59 18 17
2014 3 to 10 years in the federal public service 8 19 42 21 7 2 3 29 28 155
2014 11 to 20 years in the federal public service 9 21 34 23 10 1 1 34 31 85
2014 More than 20 years in the federal public service 5 12 34 30 15 0 3 47 18 57
2011 Less than 3 years in the federal public service 5 6 19 34 19 3 14 64 13 35
2011 3 to 10 years in the federal public service 7 19 39 25 9 1 1 34 27 157
2011 11 to 20 years in the federal public service 11 32 17 26 15 0 0 40 43 51
2011 More than 20 years in the federal public service 5 24 38 18 11 0 4 30 31 70
2008 Less than 3 years in the federal public service 3 13 28 35 19 3 1 56 16 80
2008 3 to 10 years in the federal public service 8 20 39 22 8 2 1 30 29 119
2008 11 to 20 years in the federal public service 7 32 48 9 2 2 0 12 40 44
2008 More than 20 years in the federal public service 13 19 41 19 7 0 1 26 32 85

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 3 6 30 26 31 0 4 59 10 32
2018 3 to 10 years in the federal public service 6 21 35 20 15 1 2 36 28 114
2018 11 to 20 years in the federal public service 7 17 31 26 17 1 1 44 25 154
2018 More than 20 years in the federal public service 2 18 35 22 21 2 0 44 20 50
2017 Less than 3 years in the federal public service 0 6 11 19 41 5 19 77 8 33
2017 3 to 10 years in the federal public service 13 12 27 25 19 1 4 45 26 129
2017 11 to 20 years in the federal public service 10 21 29 23 15 1 1 39 32 137
2017 More than 20 years in the federal public service 5 21 28 23 17 0 7 43 27 43
2014 Less than 3 years in the federal public service 6 6 23 35 24 0 6 62 13 17
2014 3 to 10 years in the federal public service 13 27 33 12 9 4 2 22 43 156
2014 11 to 20 years in the federal public service 18 26 29 15 9 2 0 25 45 85
2014 More than 20 years in the federal public service 9 28 30 20 12 0 2 32 37 57
2011 Less than 3 years in the federal public service 5 5 25 12 36 0 16 58 13 35
2011 3 to 10 years in the federal public service 14 18 30 22 12 1 3 35 34 157
2011 11 to 20 years in the federal public service 12 38 22 17 7 0 4 25 52 51
2011 More than 20 years in the federal public service 22 21 26 18 8 0 6 28 45 70
2008 Less than 3 years in the federal public service 8 9 19 28 28 3 8 61 18 80
2008 3 to 10 years in the federal public service 16 19 26 25 11 1 1 37 36 118
2008 11 to 20 years in the federal public service 25 30 32 11 2 0 0 14 55 44
2008 More than 20 years in the federal public service 18 34 28 12 6 0 2 18 53 85

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 3 9 25 9 44 6 4 59 13 32
2018 3 to 10 years in the federal public service 7 18 30 24 18 3 0 44 26 113
2018 11 to 20 years in the federal public service 7 12 34 29 17 0 1 47 19 155
2018 More than 20 years in the federal public service 4 14 34 16 24 0 8 44 19 49
2017 Less than 3 years in the federal public service 5 9 12 18 37 9 10 68 17 33
2017 3 to 10 years in the federal public service 9 17 27 24 18 1 3 44 28 129
2017 11 to 20 years in the federal public service 11 17 24 29 16 1 3 47 29 137
2017 More than 20 years in the federal public service 9 19 33 30 7 0 2 37 29 43
2014 Less than 3 years in the federal public service 0 12 18 23 18 18 12 58 17 17
2014 3 to 10 years in the federal public service 6 9 23 33 17 7 4 57 17 156
2014 11 to 20 years in the federal public service 3 9 28 32 22 3 1 57 13 85
2014 More than 20 years in the federal public service 2 13 24 33 25 2 2 60 15 58
2011 Less than 3 years in the federal public service 5 11 5 16 41 5 16 72 21 35
2011 3 to 10 years in the federal public service 1 15 22 34 21 4 4 59 17 157
2011 11 to 20 years in the federal public service 0 20 39 17 20 0 4 38 21 51
2011 More than 20 years in the federal public service 4 18 28 27 14 1 8 45 24 70
2008 Less than 3 years in the federal public service 5 10 11 29 20 14 11 65 20 80
2008 3 to 10 years in the federal public service 8 9 31 29 18 3 2 49 18 118
2008 11 to 20 years in the federal public service 9 27 30 23 7 0 5 31 38 44
2008 More than 20 years in the federal public service 9 15 32 26 6 2 9 36 28 85

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 2 6 27 36 19 6 4 61 9 32
2018 3 to 10 years in the federal public service 7 13 44 22 14 1 0 36 20 113
2018 11 to 20 years in the federal public service 4 15 36 29 15 1 1 45 19 155
2018 More than 20 years in the federal public service 2 3 40 31 21 2 0 54 5 50
2017 Less than 3 years in the federal public service 2 6 30 24 20 9 8 53 10 33
2017 3 to 10 years in the federal public service 9 14 38 21 14 0 4 36 25 130
2017 11 to 20 years in the federal public service 9 13 35 26 12 4 1 40 23 138
2017 More than 20 years in the federal public service 7 19 23 18 28 0 5 49 27 43
2014 Less than 3 years in the federal public service 6 12 41 6 24 12 0 33 20 17
2014 3 to 10 years in the federal public service 13 15 40 21 7 2 2 30 29 156
2014 11 to 20 years in the federal public service 6 20 32 27 10 5 1 39 27 85
2014 More than 20 years in the federal public service 7 10 42 24 13 0 5 39 17 58

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 55 38 0 4 0 3 0 96 4 31
2018 3 to 10 years in the federal public service 42 34 9 11 3 0 0 77 15 115
2018 11 to 20 years in the federal public service 49 26 11 9 4 1 0 76 13 154
2018 More than 20 years in the federal public service 53 27 7 8 4 0 0 81 12 50
2017 Less than 3 years in the federal public service 60 21 9 5 0 5 0 86 5 34
2017 3 to 10 years in the federal public service 43 36 6 11 4 1 0 80 14 130
2017 11 to 20 years in the federal public service 51 27 6 6 8 3 0 80 14 137
2017 More than 20 years in the federal public service 55 19 12 2 9 3 0 76 12 43
2014 Less than 3 years in the federal public service 64 36 0 0 0 0 0 100 0 17
2014 3 to 10 years in the federal public service 40 29 9 12 10 1 0 69 22 155
2014 11 to 20 years in the federal public service 43 29 11 8 8 0 0 72 17 85
2014 More than 20 years in the federal public service 55 25 2 13 3 2 0 82 17 58

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 66 21 3 10 0 0 0 87 10 32
2018 3 to 10 years in the federal public service 49 37 9 5 1 0 0 86 5 115
2018 11 to 20 years in the federal public service 46 39 7 8 1 0 0 85 9 155
2018 More than 20 years in the federal public service 58 29 12 0 2 0 0 86 2 50
2017 Less than 3 years in the federal public service 77 7 11 0 0 5 0 89 0 34
2017 3 to 10 years in the federal public service 45 37 10 6 2 0 0 82 8 130
2017 11 to 20 years in the federal public service 48 38 3 7 3 1 0 86 11 138
2017 More than 20 years in the federal public service 57 33 10 0 0 0 0 90 0 43
2014 Less than 3 years in the federal public service 47 35 6 6 0 6 0 87 6 17
2014 3 to 10 years in the federal public service 41 40 7 7 5 0 0 81 12 156
2014 11 to 20 years in the federal public service 44 39 8 5 5 0 0 83 9 85
2014 More than 20 years in the federal public service 53 35 0 10 2 0 0 88 12 58

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 27 4 6 0 0 0 90 6 32
2018 3 to 10 years in the federal public service 37 42 12 7 2 0 0 79 9 115
2018 11 to 20 years in the federal public service 45 42 7 3 2 1 0 88 5 155
2018 More than 20 years in the federal public service 45 45 4 2 4 0 0 90 6 49

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 17 10 7 0 3 0 83 7 32
2018 3 to 10 years in the federal public service 38 37 12 6 2 5 0 79 8 115
2018 11 to 20 years in the federal public service 40 39 13 4 2 2 0 80 6 156
2018 More than 20 years in the federal public service 37 44 13 2 2 2 0 82 4 50
2017 Less than 3 years in the federal public service 53 30 7 2 0 8 0 90 2 34
2017 3 to 10 years in the federal public service 33 41 11 4 5 6 0 78 10 130
2017 11 to 20 years in the federal public service 37 42 10 4 4 3 0 81 8 138
2017 More than 20 years in the federal public service 41 36 11 5 2 2 3 81 7 43
2014 Less than 3 years in the federal public service 65 24 0 0 0 12 0 100 0 17
2014 3 to 10 years in the federal public service 44 40 4 5 5 2 1 86 10 156
2014 11 to 20 years in the federal public service 46 42 7 0 3 1 0 89 3 85
2014 More than 20 years in the federal public service 55 31 7 2 0 5 0 91 2 58

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 28 3 7 0 0 0 90 7 32
2018 3 to 10 years in the federal public service 42 41 7 7 1 2 0 85 8 115
2018 11 to 20 years in the federal public service 44 37 10 5 4 1 0 81 9 156
2018 More than 20 years in the federal public service 37 53 8 0 2 0 0 90 2 48
2017 Less than 3 years in the federal public service 56 30 6 2 0 5 0 91 2 34
2017 3 to 10 years in the federal public service 38 45 9 4 2 2 0 84 7 130
2017 11 to 20 years in the federal public service 41 38 10 9 1 1 0 80 10 138
2017 More than 20 years in the federal public service 40 47 9 4 0 0 0 86 4 43
2014 Less than 3 years in the federal public service 77 12 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 39 39 9 4 7 2 0 79 11 156
2014 11 to 20 years in the federal public service 40 45 10 1 2 1 0 86 3 85
2014 More than 20 years in the federal public service 47 35 9 3 3 3 0 84 7 58
2011 Less than 3 years in the federal public service 54 30 5 5 3 0 3 86 8 35
2011 3 to 10 years in the federal public service 34 39 13 5 6 3 0 76 11 156
2011 11 to 20 years in the federal public service 33 37 21 7 0 2 0 71 8 51
2011 More than 20 years in the federal public service 37 40 11 3 4 5 0 81 7 69

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 75 25 0 0 0 0 0 100 0 32
2018 3 to 10 years in the federal public service 51 38 6 4 2 0 0 88 6 115
2018 11 to 20 years in the federal public service 55 35 7 2 1 0 0 90 3 154
2018 More than 20 years in the federal public service 58 38 2 0 0 2 0 98 0 50
2017 Less than 3 years in the federal public service 65 26 2 2 0 5 0 96 2 34
2017 3 to 10 years in the federal public service 49 40 5 4 2 0 0 89 7 130
2017 11 to 20 years in the federal public service 49 33 8 7 2 0 0 83 9 138
2017 More than 20 years in the federal public service 61 31 5 0 2 0 0 93 2 43
2014 Less than 3 years in the federal public service 82 18 0 0 0 0 0 100 0 17
2014 3 to 10 years in the federal public service 48 37 3 5 6 0 0 86 11 156
2014 11 to 20 years in the federal public service 39 49 3 3 4 1 0 90 7 85
2014 More than 20 years in the federal public service 53 32 8 5 2 0 0 85 7 57
2011 Less than 3 years in the federal public service 69 25 3 3 0 0 0 94 3 34
2011 3 to 10 years in the federal public service 44 39 9 4 4 0 0 83 9 157
2011 11 to 20 years in the federal public service 42 40 6 11 2 0 0 81 13 51
2011 More than 20 years in the federal public service 48 37 8 3 3 0 1 86 6 70
2008 Less than 3 years in the federal public service 58 33 9 1 0 0 0 90 1 80
2008 3 to 10 years in the federal public service 53 25 14 3 5 1 0 79 8 118
2008 11 to 20 years in the federal public service 39 45 9 5 2 0 0 84 7 44
2008 More than 20 years in the federal public service 35 46 8 7 4 0 0 81 11 84

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 41 6 3 0 22 0 89 4 32
2018 3 to 10 years in the federal public service 29 28 17 13 5 7 3 62 20 115
2018 11 to 20 years in the federal public service 21 41 14 10 6 5 3 68 17 155
2018 More than 20 years in the federal public service 36 34 14 8 4 4 0 73 12 50
2017 Less than 3 years in the federal public service 48 26 10 2 0 10 4 86 2 34
2017 3 to 10 years in the federal public service 28 30 13 12 5 7 5 66 19 130
2017 11 to 20 years in the federal public service 29 32 14 8 8 5 3 67 17 137
2017 More than 20 years in the federal public service 23 47 11 7 5 7 0 75 12 43
2014 Less than 3 years in the federal public service 47 12 12 0 6 18 6 77 8 17
2014 3 to 10 years in the federal public service 20 34 16 6 10 7 7 63 18 156
2014 11 to 20 years in the federal public service 25 31 13 11 7 7 6 65 21 85
2014 More than 20 years in the federal public service 39 25 20 7 7 2 2 66 14 58

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 35 21 7 0 6 3 70 8 32
2018 3 to 10 years in the federal public service 24 37 17 13 4 5 1 64 18 114
2018 11 to 20 years in the federal public service 34 42 10 8 3 1 1 78 12 156
2018 More than 20 years in the federal public service 33 36 16 12 2 2 0 70 14 50
2017 Less than 3 years in the federal public service 44 24 12 7 10 0 2 70 17 34
2017 3 to 10 years in the federal public service 30 35 13 12 3 6 2 70 16 130
2017 11 to 20 years in the federal public service 34 37 11 9 6 2 0 73 16 138
2017 More than 20 years in the federal public service 27 49 14 4 2 3 0 78 7 43
2014 Less than 3 years in the federal public service 59 30 6 6 0 0 0 88 6 17
2014 3 to 10 years in the federal public service 32 34 14 7 9 4 0 69 17 156
2014 11 to 20 years in the federal public service 39 37 5 10 6 3 0 78 17 85
2014 More than 20 years in the federal public service 50 35 7 5 2 2 0 86 7 58
2011 Less than 3 years in the federal public service 25 24 11 19 5 10 5 58 29 35
2011 3 to 10 years in the federal public service 36 31 10 8 8 6 1 73 17 156
2011 11 to 20 years in the federal public service 34 29 19 11 6 2 0 64 17 51
2011 More than 20 years in the federal public service 33 40 13 1 3 5 4 81 5 70
2008 Less than 3 years in the federal public service 36 28 16 10 4 4 3 68 15 80
2008 3 to 10 years in the federal public service 34 30 9 8 11 8 0 69 21 119
2008 11 to 20 years in the federal public service 30 34 14 11 7 5 0 67 19 44
2008 More than 20 years in the federal public service 31 45 7 3 5 2 6 84 9 86

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 29 48 13 4 0 3 3 81 4 32
2018 3 to 10 years in the federal public service 22 47 21 9 2 0 0 69 10 112
2018 11 to 20 years in the federal public service 29 48 14 6 2 1 0 77 9 155
2018 More than 20 years in the federal public service 35 40 16 6 2 2 0 76 8 50

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 20 24 21 6 4 19 6 60 12 32
2018 3 to 10 years in the federal public service 16 20 17 16 11 16 3 45 34 114
2018 11 to 20 years in the federal public service 12 21 20 15 11 13 7 43 32 156
2018 More than 20 years in the federal public service 25 14 22 18 9 5 6 44 31 50
2017 Less than 3 years in the federal public service 31 34 15 3 2 14 0 77 5 34
2017 3 to 10 years in the federal public service 12 20 13 17 14 19 5 42 41 130
2017 11 to 20 years in the federal public service 10 23 21 14 17 13 2 39 36 138
2017 More than 20 years in the federal public service 22 24 21 9 10 9 5 53 22 43
2014 Less than 3 years in the federal public service 6 23 12 6 6 35 12 55 22 17
2014 3 to 10 years in the federal public service 12 13 23 16 15 18 3 32 39 156
2014 11 to 20 years in the federal public service 17 15 19 12 19 12 6 38 38 85
2014 More than 20 years in the federal public service 13 27 17 17 13 12 2 46 34 58
2011 Less than 3 years in the federal public service 8 23 16 5 5 22 19 54 19 35
2011 3 to 10 years in the federal public service 12 14 18 16 15 20 5 35 41 157
2011 11 to 20 years in the federal public service 12 13 19 17 28 9 2 29 50 51
2011 More than 20 years in the federal public service 10 20 14 10 15 23 8 43 36 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 13 87 115
2018 11 to 20 years in the federal public service 14 86 153

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 39 14
2018 11 to 20 years in the federal public service 35 22

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 74 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14
2018 11 to 20 years in the federal public service 0 22

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 22

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14
2018 11 to 20 years in the federal public service 0 22

Question 49g. From whom did you experience harassment on the job? Other

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 22

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 37 14
2018 11 to 20 years in the federal public service 36 22

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 67 14
2018 11 to 20 years in the federal public service 46 22

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 61 14
2018 11 to 20 years in the federal public service 52 22

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 37 14
2018 11 to 20 years in the federal public service 65 22

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 32 14
2018 11 to 20 years in the federal public service 27 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 58 14
2018 11 to 20 years in the federal public service 77 22

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 46 22

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14
2018 11 to 20 years in the federal public service 0 22

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 60 14
2018 11 to 20 years in the federal public service 40 22

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 42 14
2018 11 to 20 years in the federal public service 21 22

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 45 14
2018 11 to 20 years in the federal public service 47 22

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 25 22

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 21 22

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14
2018 11 to 20 years in the federal public service 0 22

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 41 14
2018 11 to 20 years in the federal public service 45 22

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 0 22

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 42 14
2018 11 to 20 years in the federal public service 53 22

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 54 22

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 11 to 20 years in the federal public service 46 22

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 24 6 9 4 4 41 13 65 17 32
2018 3 to 10 years in the federal public service 15 15 18 6 4 31 10 52 17 114
2018 11 to 20 years in the federal public service 15 18 19 5 3 33 7 54 14 155
2018 More than 20 years in the federal public service 29 13 24 8 2 21 5 56 13 49
2017 Less than 3 years in the federal public service 24 23 11 2 0 18 21 78 3 34
2017 3 to 10 years in the federal public service 11 20 17 5 4 33 10 53 17 130
2017 11 to 20 years in the federal public service 7 22 16 8 10 32 6 46 28 138
2017 More than 20 years in the federal public service 25 21 23 0 2 19 10 65 3 43
2014 Less than 3 years in the federal public service 23 6 0 0 6 41 24 83 17 17
2014 3 to 10 years in the federal public service 7 14 21 4 8 39 8 38 23 156
2014 11 to 20 years in the federal public service 19 10 16 5 7 40 3 51 21 85
2014 More than 20 years in the federal public service 19 25 15 7 3 25 6 63 15 58

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 28 6 4 4 18 0 84 9 32
2018 3 to 10 years in the federal public service 25 42 18 7 0 9 0 73 8 114
2018 11 to 20 years in the federal public service 29 39 19 4 4 7 0 72 8 155
2018 More than 20 years in the federal public service 40 32 16 6 2 5 0 75 8 49
2017 Less than 3 years in the federal public service 45 19 6 13 0 12 4 77 16 34
2017 3 to 10 years in the federal public service 24 34 16 6 6 13 1 67 14 130
2017 11 to 20 years in the federal public service 21 39 17 6 9 6 1 65 16 138
2017 More than 20 years in the federal public service 30 35 19 2 2 9 3 74 5 43
2014 Less than 3 years in the federal public service 37 19 6 0 6 31 0 82 9 16
2014 3 to 10 years in the federal public service 16 31 20 2 8 22 1 61 14 156
2014 11 to 20 years in the federal public service 25 31 11 3 7 20 2 72 14 85
2014 More than 20 years in the federal public service 31 29 22 3 3 11 0 68 8 58
2011 Less than 3 years in the federal public service 21 32 14 3 0 30 0 76 4 35
2011 3 to 10 years in the federal public service 29 35 20 4 4 9 0 70 8 157
2011 11 to 20 years in the federal public service 30 26 24 6 2 11 0 64 8 51
2011 More than 20 years in the federal public service 30 38 11 5 4 11 1 77 11 70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in the federal public service 10 90 115
2018 11 to 20 years in the federal public service 6 94 155

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 42 12

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in the federal public service 0 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 18 15 6 4 0 48 9 77 9 32
2018 3 to 10 years in the federal public service 17 15 18 6 2 34 8 54 14 114
2018 11 to 20 years in the federal public service 18 16 20 2 3 34 7 58 9 154
2018 More than 20 years in the federal public service 28 19 24 2 0 22 4 64 3 50
2017 Less than 3 years in the federal public service 31 13 12 2 0 25 17 77 3 34
2017 3 to 10 years in the federal public service 9 19 17 1 4 42 9 55 12 129
2017 11 to 20 years in the federal public service 13 18 12 4 6 42 6 59 18 137
2017 More than 20 years in the federal public service 29 9 18 0 2 39 2 65 4 42
2014 Less than 3 years in the federal public service 23 12 0 6 0 47 12 86 14 17
2014 3 to 10 years in the federal public service 8 12 18 2 4 47 8 47 12 156
2014 11 to 20 years in the federal public service 12 18 16 2 2 44 6 59 9 85
2014 More than 20 years in the federal public service 20 27 11 3 2 37 0 74 8 58

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 40 29 6 4 0 18 3 88 5 32
2018 3 to 10 years in the federal public service 27 33 20 5 1 13 0 70 7 115
2018 11 to 20 years in the federal public service 32 34 18 3 4 10 0 72 8 155
2018 More than 20 years in the federal public service 37 32 20 0 2 8 0 76 2 50
2017 Less than 3 years in the federal public service 49 17 12 8 0 12 2 77 9 34
2017 3 to 10 years in the federal public service 21 37 19 2 4 16 2 70 7 129
2017 11 to 20 years in the federal public service 30 31 14 4 4 15 2 74 10 138
2017 More than 20 years in the federal public service 36 37 15 2 2 7 0 79 5 42
2014 Less than 3 years in the federal public service 47 18 0 0 0 35 0 100 0 17
2014 3 to 10 years in the federal public service 17 33 18 5 3 24 1 66 10 155
2014 11 to 20 years in the federal public service 29 25 15 3 2 23 2 73 8 85
2014 More than 20 years in the federal public service 36 28 12 0 3 20 0 81 4 57
2011 Less than 3 years in the federal public service 37 27 8 3 3 22 0 82 7 35
2011 3 to 10 years in the federal public service 36 36 10 3 3 11 1 82 7 157
2011 11 to 20 years in the federal public service 32 39 13 2 2 11 0 81 4 51
2011 More than 20 years in the federal public service 38 34 11 4 1 11 1 82 6 70
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 85 9 6 0 0 0 0 94 0 32
2018 3 to 10 years in the federal public service 56 25 12 3 2 0 2 82 5 115
2018 11 to 20 years in the federal public service 55 29 7 4 4 1 1 85 7 154
2018 More than 20 years in the federal public service 60 24 9 4 2 0 0 84 6 48
2017 Less than 3 years in the federal public service 67 19 6 0 0 2 5 93 0 34
2017 3 to 10 years in the federal public service 62 21 6 4 5 2 1 85 9 130
2017 11 to 20 years in the federal public service 56 27 7 4 5 1 0 84 9 138
2017 More than 20 years in the federal public service 63 18 7 0 5 7 0 87 5 43

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 40 16 7 4 3 0 73 11 32
2018 3 to 10 years in the federal public service 36 39 12 10 1 2 0 77 11 115
2018 11 to 20 years in the federal public service 41 43 10 4 2 0 0 84 6 156
2018 More than 20 years in the federal public service 54 36 10 0 0 0 0 90 0 49
2017 Less than 3 years in the federal public service 40 38 2 10 0 10 0 86 11 34
2017 3 to 10 years in the federal public service 31 46 14 4 3 1 1 78 8 130
2017 11 to 20 years in the federal public service 32 51 8 6 2 2 0 84 8 138
2017 More than 20 years in the federal public service 49 39 7 2 3 0 0 88 5 43

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 37 13 6 4 3 0 77 10 32
2018 3 to 10 years in the federal public service 26 37 26 6 6 0 0 63 11 115
2018 11 to 20 years in the federal public service 38 40 15 4 3 1 0 79 7 156
2018 More than 20 years in the federal public service 40 43 12 3 2 0 0 84 4 50
2017 Less than 3 years in the federal public service 39 31 13 9 0 7 0 76 10 34
2017 3 to 10 years in the federal public service 20 44 24 7 4 1 0 65 11 130
2017 11 to 20 years in the federal public service 24 46 16 6 7 1 0 71 14 138
2017 More than 20 years in the federal public service 32 45 19 0 5 0 0 76 5 43

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 21 33 18 6 21 0 0 54 28 32
2018 3 to 10 years in the federal public service 19 27 21 10 21 0 2 47 32 115
2018 11 to 20 years in the federal public service 29 22 26 12 10 0 1 51 22 155
2018 More than 20 years in the federal public service 39 21 15 9 13 0 3 63 22 50
2017 Less than 3 years in the federal public service 24 14 10 29 19 0 5 40 50 34
2017 3 to 10 years in the federal public service 16 18 23 17 25 0 1 34 43 130
2017 11 to 20 years in the federal public service 21 26 24 11 17 0 1 47 29 138
2017 More than 20 years in the federal public service 31 25 19 12 12 0 0 57 24 43

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 24 35 27 6 9 0 0 59 14 32
2018 3 to 10 years in the federal public service 16 35 29 15 4 0 1 52 19 115
2018 11 to 20 years in the federal public service 17 34 30 13 5 0 1 51 18 155
2018 More than 20 years in the federal public service 27 31 33 7 3 0 0 57 10 50
2017 Less than 3 years in the federal public service 42 25 8 17 2 0 5 71 20 34
2017 3 to 10 years in the federal public service 18 30 33 13 5 0 1 49 18 129
2017 11 to 20 years in the federal public service 10 29 35 15 9 0 2 40 24 136
2017 More than 20 years in the federal public service 21 28 32 11 7 0 0 50 18 43

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 33 17 6 6 0 0 71 12 32
2018 3 to 10 years in the federal public service 23 33 30 10 2 0 2 57 12 114
2018 11 to 20 years in the federal public service 20 43 25 8 2 0 1 64 10 155
2018 More than 20 years in the federal public service 30 32 26 7 4 0 0 62 12 49
2017 Less than 3 years in the federal public service 48 28 12 4 2 0 5 80 7 34
2017 3 to 10 years in the federal public service 22 38 24 8 7 0 1 60 16 129
2017 11 to 20 years in the federal public service 12 39 25 12 11 0 2 52 23 138
2017 More than 20 years in the federal public service 21 37 24 7 9 0 2 59 16 43

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 31 38 10 4 18 0 0 69 21 32
2018 3 to 10 years in the federal public service 17 25 28 21 8 0 1 42 29 115
2018 11 to 20 years in the federal public service 16 29 30 16 7 1 1 46 24 154
2018 More than 20 years in the federal public service 24 27 30 12 8 0 0 51 19 50
2017 Less than 3 years in the federal public service 53 21 4 14 3 0 5 78 18 34
2017 3 to 10 years in the federal public service 16 28 28 17 9 0 2 45 27 129
2017 11 to 20 years in the federal public service 12 31 23 17 11 1 5 45 30 138
2017 More than 20 years in the federal public service 26 25 30 7 10 0 2 52 17 43

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 25 9 0 0 0 3 90 0 32
2018 3 to 10 years in the federal public service 50 31 14 1 0 1 3 84 1 114
2018 11 to 20 years in the federal public service 50 31 13 1 2 0 2 83 4 155
2018 More than 20 years in the federal public service 52 28 6 4 0 0 10 89 5 50
2017 Less than 3 years in the federal public service 72 10 9 2 0 0 7 88 2 34
2017 3 to 10 years in the federal public service 43 28 18 3 0 1 7 77 3 129
2017 11 to 20 years in the federal public service 38 30 16 3 3 0 10 76 6 138
2017 More than 20 years in the federal public service 44 32 9 0 2 0 13 87 2 43

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 42 27 19 3 9 0 0 69 12 32
2018 3 to 10 years in the federal public service 37 28 19 11 3 0 2 67 14 114
2018 11 to 20 years in the federal public service 36 35 15 8 6 0 0 71 14 156
2018 More than 20 years in the federal public service 47 31 12 10 0 0 0 78 10 50
2017 Less than 3 years in the federal public service 37 37 15 4 2 0 5 78 7 33
2017 3 to 10 years in the federal public service 32 30 21 11 5 0 1 62 17 129
2017 11 to 20 years in the federal public service 23 38 21 10 8 0 0 61 18 136
2017 More than 20 years in the federal public service 41 38 14 2 4 0 0 80 7 43

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 38 47 6 6 3 0 0 85 9 32
2018 3 to 10 years in the federal public service 28 35 18 12 5 1 2 64 17 114
2018 11 to 20 years in the federal public service 37 37 17 4 4 0 1 75 8 156
2018 More than 20 years in the federal public service 32 37 20 6 0 2 3 73 6 50
2017 Less than 3 years in the federal public service 42 24 19 7 2 0 5 70 10 33
2017 3 to 10 years in the federal public service 30 35 20 4 9 1 1 66 13 129
2017 11 to 20 years in the federal public service 25 34 26 10 3 0 1 60 14 135
2017 More than 20 years in the federal public service 30 39 23 3 3 2 0 71 6 43

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 48 25 19 3 6 0 0 72 9 32
2018 3 to 10 years in the federal public service 25 35 24 12 2 0 2 62 13 112
2018 11 to 20 years in the federal public service 31 47 15 5 2 0 1 78 7 156
2018 More than 20 years in the federal public service 46 23 18 4 0 4 5 76 5 49
2017 Less than 3 years in the federal public service 35 40 7 7 3 2 5 82 11 32
2017 3 to 10 years in the federal public service 22 43 17 12 3 0 2 67 16 129
2017 11 to 20 years in the federal public service 21 36 30 10 3 0 1 58 12 136
2017 More than 20 years in the federal public service 30 23 34 5 3 0 5 56 8 43

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 52 16 17 6 9 0 0 68 15 32
2018 3 to 10 years in the federal public service 28 35 22 7 5 0 2 65 13 114
2018 11 to 20 years in the federal public service 36 39 16 6 3 0 0 75 9 154
2018 More than 20 years in the federal public service 45 31 16 6 0 0 3 78 6 50
2017 Less than 3 years in the federal public service 48 15 13 11 7 0 5 67 20 33
2017 3 to 10 years in the federal public service 30 32 16 12 7 1 3 64 19 129
2017 11 to 20 years in the federal public service 30 35 24 6 4 0 1 65 11 136
2017 More than 20 years in the federal public service 35 39 20 0 3 0 3 76 3 43

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 37 39 10 3 12 0 0 76 14 32
2018 3 to 10 years in the federal public service 32 35 24 4 2 1 2 70 6 113
2018 11 to 20 years in the federal public service 37 36 20 4 1 1 1 74 5 155
2018 More than 20 years in the federal public service 41 27 23 7 0 0 3 69 7 50
2017 Less than 3 years in the federal public service 48 25 13 6 5 0 3 75 12 33
2017 3 to 10 years in the federal public service 30 43 19 6 0 1 2 75 6 129
2017 11 to 20 years in the federal public service 28 36 23 8 4 1 1 65 12 136
2017 More than 20 years in the federal public service 26 35 25 4 5 0 5 64 9 43

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 58 18 13 3 4 3 3 80 7 32
2018 3 to 10 years in the federal public service 52 22 15 5 3 0 2 76 9 113
2018 11 to 20 years in the federal public service 59 21 14 3 1 1 2 82 4 155
2018 More than 20 years in the federal public service 54 18 19 6 2 0 3 73 8 50
2017 Less than 3 years in the federal public service 67 15 7 4 5 0 3 84 9 34
2017 3 to 10 years in the federal public service 60 17 13 5 2 0 2 79 8 129
2017 11 to 20 years in the federal public service 56 26 8 7 1 0 1 83 9 138
2017 More than 20 years in the federal public service 57 27 2 7 3 0 5 88 10 43

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 77 14 0 0 3 0 6 97 3 32
2018 3 to 10 years in the federal public service 76 9 7 1 2 0 5 89 3 114
2018 11 to 20 years in the federal public service 78 13 3 1 0 1 5 96 1 155
2018 More than 20 years in the federal public service 75 12 4 0 0 0 8 96 0 50

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 80 7 0 4 3 0 6 93 7 32
2018 3 to 10 years in the federal public service 66 14 10 2 4 0 4 83 6 113
2018 11 to 20 years in the federal public service 72 14 8 1 4 0 2 88 4 156
2018 More than 20 years in the federal public service 70 9 4 4 4 2 7 87 8 49
2017 Less than 3 years in the federal public service 81 7 0 0 2 5 5 98 2 34
2017 3 to 10 years in the federal public service 65 16 5 6 5 1 3 83 11 128
2017 11 to 20 years in the federal public service 68 16 4 5 3 1 3 88 8 138
2017 More than 20 years in the federal public service 81 9 2 3 2 0 3 93 5 43

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 63 14 13 3 3 0 4 80 6 32
2018 3 to 10 years in the federal public service 48 26 16 2 4 0 3 77 7 113
2018 11 to 20 years in the federal public service 48 28 18 4 2 0 0 76 6 154
2018 More than 20 years in the federal public service 49 26 15 0 6 0 3 78 6 49
2017 Less than 3 years in the federal public service 75 11 2 0 2 5 5 95 2 34
2017 3 to 10 years in the federal public service 51 29 15 1 1 0 3 82 2 129
2017 11 to 20 years in the federal public service 45 30 17 2 4 1 1 76 7 136
2017 More than 20 years in the federal public service 56 23 9 5 5 0 3 81 10 43

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 62 9 17 6 3 0 4 74 9 32
2018 3 to 10 years in the federal public service 52 19 14 7 5 0 3 73 13 114
2018 11 to 20 years in the federal public service 54 24 11 4 6 0 2 79 10 154
2018 More than 20 years in the federal public service 56 15 19 4 3 0 3 74 7 50
2017 Less than 3 years in the federal public service 81 3 2 2 2 5 5 93 5 34
2017 3 to 10 years in the federal public service 56 21 7 9 5 0 2 79 14 128
2017 11 to 20 years in the federal public service 54 24 12 4 5 1 1 79 9 136
2017 More than 20 years in the federal public service 65 18 5 5 5 0 3 85 10 43

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 61 6 0 0 3 0 30 96 4 32
2018 3 to 10 years in the federal public service 60 11 4 0 0 0 25 94 0 112
2018 11 to 20 years in the federal public service 44 23 5 4 1 0 23 88 5 153
2018 More than 20 years in the federal public service 51 16 10 2 3 0 18 82 6 49
2017 Less than 3 years in the federal public service 63 5 2 0 0 5 25 97 0 34
2017 3 to 10 years in the federal public service 53 11 5 2 1 0 28 88 4 129
2017 11 to 20 years in the federal public service 46 18 12 3 2 0 19 80 6 137
2017 More than 20 years in the federal public service 44 18 9 5 0 2 23 82 6 43

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 75 6 0 4 3 2 10 93 7 32
2018 3 to 10 years in the federal public service 68 21 4 1 2 0 4 93 3 112
2018 11 to 20 years in the federal public service 68 16 5 3 0 1 7 91 3 154
2018 More than 20 years in the federal public service 68 18 6 0 3 0 5 91 3 50
2017 Less than 3 years in the federal public service 73 12 0 2 3 0 10 95 5 33
2017 3 to 10 years in the federal public service 73 17 2 0 0 0 8 97 0 129
2017 11 to 20 years in the federal public service 69 16 8 1 0 0 7 91 1 137
2017 More than 20 years in the federal public service 53 30 6 3 0 0 8 90 3 43

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 56 11 6 9 13 0 4 70 23 32
2018 3 to 10 years in the federal public service 74 14 1 3 2 0 6 93 6 114
2018 11 to 20 years in the federal public service 78 10 3 3 1 0 4 92 4 154
2018 More than 20 years in the federal public service 73 9 6 2 3 0 8 89 5 50
2017 Less than 3 years in the federal public service 77 0 6 8 2 0 7 83 11 34
2017 3 to 10 years in the federal public service 74 12 3 2 3 0 6 92 6 129
2017 11 to 20 years in the federal public service 74 14 4 1 2 0 5 93 3 138
2017 More than 20 years in the federal public service 76 9 2 3 0 0 10 94 3 43

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 59 20 14 0 4 0 4 81 4 32
2018 3 to 10 years in the federal public service 50 27 18 2 2 0 2 78 4 114
2018 11 to 20 years in the federal public service 41 32 17 4 4 0 1 74 9 154
2018 More than 20 years in the federal public service 55 23 10 11 0 0 2 79 11 49
2017 Less than 3 years in the federal public service 56 22 15 0 2 0 5 82 2 34
2017 3 to 10 years in the federal public service 45 30 16 3 2 0 4 78 6 129
2017 11 to 20 years in the federal public service 49 34 11 4 2 0 1 83 5 138
2017 More than 20 years in the federal public service 49 31 12 3 2 0 3 83 5 42

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 25 44 13 14 4 0 0 69 18 32
2018 3 to 10 years in the federal public service 15 24 48 12 2 0 0 38 14 115
2018 11 to 20 years in the federal public service 16 34 39 7 4 0 0 50 11 156
2018 More than 20 years in the federal public service 22 29 42 7 0 0 0 51 7 50
2017 Less than 3 years in the federal public service 24 39 20 7 4 5 0 66 12 34
2017 3 to 10 years in the federal public service 7 34 43 14 2 0 0 41 16 130
2017 11 to 20 years in the federal public service 11 29 45 10 6 0 0 39 16 137
2017 More than 20 years in the federal public service 11 45 35 7 2 0 0 56 9 43

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 14 39 15 26 0 0 41 21 32
2018 3 to 10 years in the federal public service 3 17 36 27 16 0 0 43 21 114
2018 11 to 20 years in the federal public service 4 14 42 27 12 0 0 40 18 154
2018 More than 20 years in the federal public service 4 10 50 17 20 0 0 37 13 49
2017 Less than 3 years in the federal public service 6 4 21 38 31 0 0 69 10 34
2017 3 to 10 years in the federal public service 2 21 40 29 8 0 0 37 23 130
2017 11 to 20 years in the federal public service 6 14 46 25 10 0 0 35 19 138
2017 More than 20 years in the federal public service 5 12 41 33 10 0 0 42 17 42
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 41 12 22 6 16 3 0 42 58 32
2018 3 to 10 years in the federal public service 22 28 26 11 10 1 2 23 77 115
2018 11 to 20 years in the federal public service 37 22 21 11 7 1 1 38 62 155
2018 More than 20 years in the federal public service 43 21 18 7 7 4 0 44 56 50
2017 Less than 3 years in the federal public service 24 12 27 18 15 2 0 25 75 34
2017 3 to 10 years in the federal public service 19 18 25 18 14 4 1 20 80 130
2017 11 to 20 years in the federal public service 28 24 15 14 13 4 0 30 70 138
2017 More than 20 years in the federal public service 54 26 10 5 5 0 0 54 46 43

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 23 18
2018 3 to 10 years in the federal public service 30 87
2018 11 to 20 years in the federal public service 19 96
2018 More than 20 years in the federal public service 14 26
2017 Less than 3 years in the federal public service 49 24
2017 3 to 10 years in the federal public service 34 97
2017 11 to 20 years in the federal public service 16 92
2017 More than 20 years in the federal public service 0 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 66 18
2018 3 to 10 years in the federal public service 48 87
2018 11 to 20 years in the federal public service 32 96
2018 More than 20 years in the federal public service 29 26
2017 Less than 3 years in the federal public service 58 24
2017 3 to 10 years in the federal public service 47 97
2017 11 to 20 years in the federal public service 30 92
2017 More than 20 years in the federal public service 15 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 16 18
2018 3 to 10 years in the federal public service 16 87
2018 11 to 20 years in the federal public service 13 96
2018 More than 20 years in the federal public service 14 26
2017 Less than 3 years in the federal public service 24 24
2017 3 to 10 years in the federal public service 21 97
2017 11 to 20 years in the federal public service 17 92
2017 More than 20 years in the federal public service 11 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 11 18
2018 3 to 10 years in the federal public service 33 87
2018 11 to 20 years in the federal public service 40 96
2018 More than 20 years in the federal public service 61 26
2017 Less than 3 years in the federal public service 12 24
2017 3 to 10 years in the federal public service 43 97
2017 11 to 20 years in the federal public service 42 92
2017 More than 20 years in the federal public service 33 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 0 18
2018 3 to 10 years in the federal public service 13 87
2018 11 to 20 years in the federal public service 17 96
2018 More than 20 years in the federal public service 3 26
2017 Less than 3 years in the federal public service 3 24
2017 3 to 10 years in the federal public service 18 97
2017 11 to 20 years in the federal public service 12 92
2017 More than 20 years in the federal public service 0 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 34 18
2018 3 to 10 years in the federal public service 38 87
2018 11 to 20 years in the federal public service 41 96
2018 More than 20 years in the federal public service 40 26

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in the federal public service 34 18
2018 3 to 10 years in the federal public service 32 87
2018 11 to 20 years in the federal public service 32 96
2018 More than 20 years in the federal public service 38 26
2017 Less than 3 years in the federal public service 38 24
2017 3 to 10 years in the federal public service 34 97
2017 11 to 20 years in the federal public service 37 92
2017 More than 20 years in the federal public service 56 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in the federal public service 0 37 28 23 0 12 17
2018 3 to 10 years in the federal public service 2 39 26 15 7 11 86
2018 11 to 20 years in the federal public service 7 47 16 10 2 17 95
2018 More than 20 years in the federal public service 3 42 36 8 8 3 26
2017 Less than 3 years in the federal public service 0 61 29 0 0 10 24
2017 3 to 10 years in the federal public service 4 36 28 9 5 18 95
2017 11 to 20 years in the federal public service 5 51 19 10 4 12 87
2017 More than 20 years in the federal public service 19 71 0 6 0 5 19

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in the federal public service 22 78 18
2018 3 to 10 years in the federal public service 38 62 87
2018 11 to 20 years in the federal public service 26 74 95
2018 More than 20 years in the federal public service 27 73 26

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 57 9 3 9 6 3 13 79 18 32
2018 3 to 10 years in the federal public service 28 11 23 12 15 2 8 44 30 115
2018 11 to 20 years in the federal public service 39 16 11 13 10 1 10 62 26 156
2018 More than 20 years in the federal public service 45 9 15 7 13 2 9 61 23 49

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 11 20 23 23 18 5 0 33 43 18
2018 3 to 10 years in the federal public service 17 22 16 23 17 0 5 40 43 87
2018 11 to 20 years in the federal public service 17 28 11 19 14 0 11 51 37 95
2018 More than 20 years in the federal public service 14 37 3 33 8 0 5 53 43 26
2017 Less than 3 years in the federal public service 29 38 6 9 14 0 3 69 24 24
2017 3 to 10 years in the federal public service 17 22 13 13 32 0 2 40 47 98
2017 11 to 20 years in the federal public service 21 25 16 14 12 2 8 52 30 93
2017 More than 20 years in the federal public service 23 21 15 5 5 4 26 64 15 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in the federal public service 6 10 16 23 39 0 5 17 65 18
2018 3 to 10 years in the federal public service 2 12 18 20 47 0 2 14 68 87
2018 11 to 20 years in the federal public service 3 7 13 24 43 2 8 11 75 95
2018 More than 20 years in the federal public service 4 25 14 18 35 0 3 31 55 26
2017 Less than 3 years in the federal public service 0 13 4 35 45 0 3 14 83 24
2017 3 to 10 years in the federal public service 3 6 7 18 60 2 4 10 83 98
2017 11 to 20 years in the federal public service 7 6 14 16 43 2 11 15 68 92
2017 More than 20 years in the federal public service 0 14 0 0 46 15 25 23 77 20
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