2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 78. Please indicate your occupational group and level. Occupational group and level - EX

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 67 30 0 0 4 0 0 96 4 27
2018 EX-01 63 31 0 0 6 0 0 94 6 16
2017 EX 55 45 0 0 0 0 0 100 0 22
2017 EX-01 39 61 0 0 0 0 0 100 0 13
2014 EX 71 24 0 0 5 0 0 95 5 21
2014 EX-01 45 45 0 0 9 0 0 91 9 11
2011 EX 61 30 9 0 0 0 0 91 0 23
2011 EX-01 46 46 8 0 0 0 0 92 0 13
2008 EX 59 36 0 0 5 0 0 95 5 22
2008 EX-01 36 57 0 0 7 0 0 93 7 14

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 63 30 4 0 4 0 0 93 4 27
2018 EX-01 56 31 6 0 6 0 0 88 6 16
2017 EX 50 32 14 5 0 0 0 82 5 22
2017 EX-01 39 30 23 8 0 0 0 69 8 13

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 67 30 0 0 4 0 0 96 4 27
2018 EX-01 50 44 0 0 6 0 0 94 6 16
2017 EX 59 41 0 0 0 0 0 100 0 22
2017 EX-01 39 61 0 0 0 0 0 100 0 13
2014 EX 81 19 0 0 0 0 0 100 0 21
2014 EX-01 64 36 0 0 0 0 0 100 0 11
2011 EX 74 22 4 0 0 0 0 96 0 23
2011 EX-01 69 31 0 0 0 0 0 100 0 13

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 81 15 0 0 4 0 0 96 4 26
2018 EX-01 75 19 0 0 6 0 0 94 6 16
2017 EX 68 23 5 5 0 0 0 91 5 22
2017 EX-01 46 39 8 8 0 0 0 85 8 13
2014 EX 71 24 0 0 5 0 0 95 5 21
2014 EX-01 55 36 0 0 9 0 0 91 9 11
2011 EX 61 30 9 0 0 0 0 91 0 23
2011 EX-01 46 46 8 0 0 0 0 92 0 13
2008 EX 68 27 0 5 0 0 0 95 5 22
2008 EX-01 50 43 0 7 0 0 0 93 7 14

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 78 22 0 0 0 0 0 100 0 27
2018 EX-01 75 25 0 0 0 0 0 100 0 16
2017 EX 55 27 18 0 0 0 0 82 0 22
2017 EX-01 31 46 23 0 0 0 0 77 0 13
2014 EX 62 33 0 5 0 0 0 95 5 21
2014 EX-01 36 55 0 9 0 0 0 91 9 11
2011 EX 74 22 4 0 0 0 0 96 0 23
2011 EX-01 69 31 0 0 0 0 0 100 0 13

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 74 26 0 0 0 0 0 100 0 27
2018 EX-01 69 31 0 0 0 0 0 100 0 16
2017 EX 64 18 14 5 0 0 0 82 5 22
2017 EX-01 46 31 15 8 0 0 0 77 8 13
2014 EX 62 33 0 5 0 0 0 95 5 21
2014 EX-01 36 55 0 9 0 0 0 91 9 11
2011 EX 70 26 4 0 0 0 0 96 0 23
2011 EX-01 54 46 0 0 0 0 0 100 0 13
2008 EX 50 41 9 0 0 0 0 91 0 22
2008 EX-01 36 50 14 0 0 0 0 86 0 14

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 67 22 11 0 0 0 0 89 0 27
2018 EX-01 63 25 13 0 0 0 0 88 0 16
2017 EX 36 14 27 5 5 14 0 58 10 22
2017 EX-01 23 15 31 8 0 23 0 50 10 13
2014 EX 57 14 10 5 5 10 0 79 11 21
2014 EX-01 55 18 9 0 9 9 0 80 10 11
2011 EX 70 9 22 0 0 0 0 78 0 23
2011 EX-01 69 15 15 0 0 0 0 85 0 13
2008 EX 45 36 18 0 0 0 0 82 0 22
2008 EX-01 36 43 21 0 0 0 0 79 0 14
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 78 19 4 0 0 0 0 96 0 27
2018 EX-01 69 25 6 0 0 0 0 94 0 16
2017 EX 55 27 14 0 0 5 0 85 0 22
2017 EX-01 39 30 23 0 0 8 0 75 0 13
2014 EX 62 24 5 5 0 5 0 90 5 21
2014 EX-01 36 36 9 9 0 9 0 80 10 11
2011 EX 65 26 9 0 0 0 0 91 0 23
2011 EX-01 54 38 8 0 0 0 0 92 0 13
2008 EX 36 41 5 14 0 5 0 81 14 22
2008 EX-01 36 36 7 14 0 7 0 77 15 14

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 69 23 0 8 0 0 0 92 8 26
2018 EX-01 63 25 0 13 0 0 0 88 13 16
2017 EX 59 32 0 9 0 0 0 91 9 22
2017 EX-01 62 23 0 15 0 0 0 85 15 13
2014 EX 52 38 0 10 0 0 0 90 10 21
2014 EX-01 36 55 0 9 0 0 0 91 9 11
2011 EX 61 30 4 4 0 0 0 91 4 23
2011 EX-01 54 38 0 8 0 0 0 92 8 13
2008 EX 45 36 0 18 0 0 0 82 18 22
2008 EX-01 43 43 0 14 0 0 0 86 14 14

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 70 19 7 0 0 0 4 92 0 27
2018 EX-01 56 31 6 0 0 0 6 93 0 16
2017 EX 45 36 18 0 0 0 0 82 0 22
2017 EX-01 39 30 31 0 0 0 0 69 0 13
2014 EX 52 33 5 5 0 5 0 90 5 21
2014 EX-01 36 45 9 0 0 9 0 90 0 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 41 37 15 4 4 0 0 78 7 27
2018 EX-01 31 38 19 6 6 0 0 69 13 16
2017 EX 50 19 18 5 9 0 0 68 14 22
2017 EX-01 30 24 30 0 15 0 0 54 15 13
2014 EX 52 38 5 0 0 5 0 95 0 21
2014 EX-01 27 55 9 0 0 9 0 90 0 11
2011 EX 43 35 9 4 9 0 0 78 13 23
2011 EX-01 38 31 15 8 8 0 0 69 15 13

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 59 22 15 0 4 0 0 81 4 27
2018 EX-01 44 31 19 0 6 0 0 75 6 16
2017 EX 45 32 18 5 0 0 0 77 5 22
2017 EX-01 23 39 30 8 0 0 0 62 8 13
2014 EX 57 38 5 0 0 0 0 95 0 21
2014 EX-01 27 64 9 0 0 0 0 91 0 11
2011 EX 48 26 17 0 9 0 0 74 9 23
2011 EX-01 31 31 31 0 8 0 0 62 8 13
2008 EX 36 55 5 5 0 0 0 91 5 22
2008 EX-01 29 57 7 7 0 0 0 86 7 14

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 56 37 7 0 0 0 0 93 0 27
2018 EX-01 50 38 13 0 0 0 0 88 0 16
2017 EX 50 23 27 0 0 0 0 73 0 22
2017 EX-01 30 31 39 0 0 0 0 61 0 13
2014 EX 48 38 10 0 0 5 0 90 0 21
2014 EX-01 18 55 18 0 0 9 0 80 0 11
2011 EX 52 35 9 4 0 0 0 87 4 23
2011 EX-01 23 62 15 0 0 0 0 85 0 13
2008 EX 36 41 18 5 0 0 0 77 5 22
2008 EX-01 29 43 29 0 0 0 0 71 0 14

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 41 52 7 0 0 0 0 93 0 27
2018 EX-01 31 56 13 0 0 0 0 88 0 16
2017 EX 41 50 9 0 0 0 0 91 0 22
2017 EX-01 15 77 8 0 0 0 0 92 0 13
2014 EX 38 52 5 5 0 0 0 90 5 21
2014 EX-01 18 73 9 0 0 0 0 91 0 11
2011 EX 48 43 0 9 0 0 0 91 9 23
2011 EX-01 31 62 0 8 0 0 0 92 8 13
2008 EX 32 50 9 9 0 0 0 82 9 22
2008 EX-01 29 43 14 14 0 0 0 71 14 14
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 33 4 11 0 0 0 85 11 27
2018 EX-01 31 50 6 13 0 0 0 81 13 16
2017 EX 36 41 23 0 0 0 0 77 0 22
2017 EX-01 23 38 39 0 0 0 0 61 0 13
2014 EX 52 43 0 5 0 0 0 95 5 21
2014 EX-01 27 64 0 9 0 0 0 91 9 11
2011 EX 43 30 17 9 0 0 0 74 9 23
2011 EX-01 38 23 23 15 0 0 0 62 15 13

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 37 7 0 4 0 0 89 4 27
2018 EX-01 31 50 13 0 6 0 0 81 6 16
2017 EX 55 41 0 0 5 0 0 95 5 22
2017 EX-01 31 61 0 0 8 0 0 92 8 13

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 26 59 4 11 0 0 0 85 11 27
2018 EX-01 6 69 6 19 0 0 0 75 19 16
2017 EX 23 32 18 23 5 0 0 55 27 22
2017 EX-01 8 31 30 23 8 0 0 39 31 13
2014 EX 24 62 0 5 0 5 5 95 5 21
2014 EX-01 9 64 0 9 0 9 9 89 11 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 59 33 0 7 0 0 0 93 7 27
2018 EX-01 50 44 0 6 0 0 0 94 6 16
2017 EX 45 27 9 18 0 0 0 73 18 22
2017 EX-01 39 15 15 31 0 0 0 54 31 13
2014 EX 52 33 5 10 0 0 0 86 10 21
2014 EX-01 36 36 9 18 0 0 0 73 18 11
2011 EX 48 39 9 4 0 0 0 87 4 23
2011 EX-01 31 46 15 8 0 0 0 77 8 13
2008 EX 32 41 14 14 0 0 0 73 14 22
2008 EX-01 43 29 14 14 0 0 0 71 14 14

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 37 4 4 0 4 0 92 4 27
2018 EX-01 31 50 6 6 0 6 0 87 7 16
2017 EX 42 24 9 15 5 5 0 70 20 21
2017 EX-01 25 34 8 17 8 8 0 63 28 12
2014 EX 52 33 5 0 0 5 5 95 0 21
2014 EX-01 27 45 9 0 0 9 9 89 0 11

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 67 26 0 4 4 0 0 93 7 27
2018 EX-01 56 31 0 6 6 0 0 88 13 16
2017 EX 55 27 14 5 0 0 0 82 5 22
2017 EX-01 39 30 23 8 0 0 0 69 8 13
2014 EX 57 33 5 0 0 0 5 95 0 21
2014 EX-01 64 27 9 0 0 0 0 91 0 11
2011 EX 57 17 26 0 0 0 0 74 0 23
2011 EX-01 54 23 23 0 0 0 0 77 0 13
2008 EX 23 45 23 5 5 0 0 68 9 22
2008 EX-01 14 57 14 7 7 0 0 71 14 14

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 70 26 0 0 4 0 0 96 4 27
2018 EX-01 63 31 0 0 6 0 0 94 6 16
2017 EX 50 45 0 5 0 0 0 95 5 22
2017 EX-01 31 61 0 8 0 0 0 92 8 13
2014 EX 62 19 14 5 0 0 0 81 5 21
2014 EX-01 27 36 27 9 0 0 0 64 9 11
2011 EX 70 17 13 0 0 0 0 87 0 23
2011 EX-01 54 31 15 0 0 0 0 85 0 13
2008 EX 50 41 0 5 5 0 0 91 9 22
2008 EX-01 36 50 0 7 7 0 0 86 14 14

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 85 11 0 0 4 0 0 96 4 27
2018 EX-01 81 13 0 0 6 0 0 94 6 16
2017 EX 55 45 0 0 0 0 0 100 0 22
2017 EX-01 31 69 0 0 0 0 0 100 0 13
2014 EX 71 29 0 0 0 0 0 100 0 21
2014 EX-01 45 55 0 0 0 0 0 100 0 11
2011 EX 74 13 13 0 0 0 0 87 0 23
2011 EX-01 69 15 15 0 0 0 0 85 0 13
2008 EX 68 32 0 0 0 0 0 100 0 22
2008 EX-01 71 29 0 0 0 0 0 100 0 14

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 33 11 4 0 0 0 85 4 27
2018 EX-01 38 44 13 6 0 0 0 81 6 16
2017 EX 36 46 9 5 0 5 0 86 5 22
2017 EX-01 15 62 15 0 0 8 0 84 0 13
2014 EX 57 29 10 0 0 5 0 90 0 21
2014 EX-01 36 36 18 0 0 9 0 80 0 11
2011 EX 48 35 13 4 0 0 0 83 4 23
2011 EX-01 31 54 15 0 0 0 0 85 0 13
2008 EX 27 55 5 14 0 0 0 82 14 22
2008 EX-01 21 50 7 21 0 0 0 71 21 14

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 48 26 7 7 7 0 4 77 15 27
2018 EX-01 50 25 6 13 6 0 0 75 19 16
2017 EX 27 45 14 5 5 0 5 76 9 22
2017 EX-01 8 61 23 8 0 0 0 69 8 13
2014 EX 33 14 14 14 5 5 14 59 24 21
2014 EX-01 36 9 18 9 9 9 9 56 22 11
2011 EX 26 48 9 9 9 0 0 74 17 23
2011 EX-01 15 62 15 8 0 0 0 77 8 13
2008 EX 14 55 18 9 0 0 5 71 10 22
2008 EX-01 7 57 14 14 0 0 7 69 15 14

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 69 31 0 0 0 0 0 100 0 26
2018 EX-01 67 33 0 0 0 0 0 100 0 15
2017 EX 73 27 0 0 0 0 0 100 0 22
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 80 15 0 5 0 0 0 95 5 20
2014 EX-01 80 10 0 10 0 0 0 90 10 10
2011 EX 70 30 0 0 0 0 0 100 0 23
2011 EX-01 54 46 0 0 0 0 0 100 0 13

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 81 7 4 0 7 0 0 89 7 27
2018 EX-01 81 6 0 0 13 0 0 88 13 16
2017 EX 59 36 0 5 0 0 0 95 5 22
2017 EX-01 46 46 0 8 0 0 0 92 8 13
2014 EX 86 14 0 0 0 0 0 100 0 21
2014 EX-01 82 18 0 0 0 0 0 100 0 11

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 74 19 4 0 4 0 0 93 4 27
2018 EX-01 63 25 6 0 6 0 0 88 6 16
2017 EX 50 41 9 0 0 0 0 91 0 22
2017 EX-01 39 46 15 0 0 0 0 85 0 13
2014 EX 76 19 5 0 0 0 0 95 0 21
2014 EX-01 73 18 9 0 0 0 0 91 0 11
2011 EX 70 30 0 0 0 0 0 100 0 23
2011 EX-01 62 38 0 0 0 0 0 100 0 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 70 26 4 0 0 0 0 96 0 27
2018 EX-01 56 38 6 0 0 0 0 94 0 16
2017 EX 55 36 5 0 5 0 0 91 5 22
2017 EX-01 47 46 8 0 0 0 0 92 0 13

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 81 15 0 0 4 0 0 96 4 27
2018 EX-01 75 19 0 0 6 0 0 94 6 16
2017 EX 59 32 5 0 5 0 0 91 5 22
2017 EX-01 46 39 8 0 8 0 0 85 8 13
2014 EX 67 24 5 0 5 0 0 90 5 21
2014 EX-01 45 36 9 0 9 0 0 82 9 11
2011 EX 43 43 9 0 4 0 0 87 4 23
2011 EX-01 38 46 8 0 8 0 0 85 8 13

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 33 52 4 11 0 0 0 85 11 27
2018 EX-01 25 50 6 19 0 0 0 75 19 16
2017 EX 41 32 14 9 0 0 5 76 9 22
2017 EX-01 54 31 15 0 0 0 0 85 0 13
2014 EX 14 38 24 19 0 0 5 55 20 21
2014 EX-01 9 55 9 27 0 0 0 64 27 11
2011 EX 30 30 22 13 4 0 0 61 17 23
2011 EX-01 31 31 15 15 8 0 0 62 23 13
2008 EX 5 27 36 23 5 0 5 33 29 22
2008 EX-01 7 29 29 29 7 0 0 36 36 14

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 EX 19 56 26 27
2018 EX-01 13 56 31 16
2017 EX 23 32 46 22
2017 EX-01 23 15 62 13
2014 EX 38 24 38 21
2014 EX-01 36 36 27 11
2011 EX 39 39 22 23
2011 EX-01 38 46 15 13
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 89 7 0 0 4 0 0 96 4 27
2018 EX-01 88 6 0 0 6 0 0 94 6 16
2017 EX 73 27 0 0 0 0 0 100 0 22
2017 EX-01 61 39 0 0 0 0 0 100 0 13
2014 EX 81 19 0 0 0 0 0 100 0 21
2014 EX-01 64 36 0 0 0 0 0 100 0 11
2011 EX 78 17 0 4 0 0 0 96 4 23
2011 EX-01 69 23 0 8 0 0 0 92 8 13
2008 EX 82 18 0 0 0 0 0 100 0 22
2008 EX-01 71 29 0 0 0 0 0 100 0 14

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 37 7 11 0 0 0 81 11 27
2018 EX-01 38 38 6 19 0 0 0 75 19 16
2017 EX 54 37 5 5 0 0 0 91 5 22
2017 EX-01 38 54 0 8 0 0 0 92 8 13
2014 EX 81 19 0 0 0 0 0 100 0 21
2014 EX-01 64 36 0 0 0 0 0 100 0 11
2011 EX 48 26 22 4 0 0 0 74 4 23
2011 EX-01 31 31 31 8 0 0 0 62 8 13

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 4 7 41 22 26 0 0 48 11 27
2018 EX-01 6 6 63 13 13 0 0 25 13 16
2017 EX 0 9 64 18 9 0 0 27 9 22
2017 EX-01 0 8 77 8 8 0 0 16 8 13
2014 EX 0 5 52 24 14 5 0 40 5 21
2014 EX-01 0 9 64 18 0 9 0 20 10 11
2011 EX 9 13 35 43 0 0 0 43 22 23
2011 EX-01 15 8 46 31 0 0 0 31 23 13
2008 EX 9 14 55 18 5 0 0 23 23 22
2008 EX-01 14 14 57 7 7 0 0 14 29 14

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 11 7 48 33 0 0 81 11 27
2018 EX-01 0 19 6 56 19 0 0 75 19 16
2017 EX 0 14 50 27 9 0 0 36 14 22
2017 EX-01 0 23 54 16 8 0 0 23 23 13
2014 EX 0 0 14 57 24 5 0 85 0 21
2014 EX-01 0 0 27 55 9 9 0 70 0 11
2011 EX 4 4 22 52 17 0 0 70 9 23
2011 EX-01 8 0 31 46 15 0 0 62 8 13
2008 EX 0 9 32 41 14 0 5 57 10 22
2008 EX-01 0 14 29 36 14 0 7 54 15 14

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 4 37 30 30 0 0 59 4 27
2018 EX-01 0 6 63 19 13 0 0 31 6 16
2017 EX 0 18 27 37 18 0 0 55 18 22
2017 EX-01 0 30 38 32 0 0 0 32 30 13
2014 EX 0 10 29 24 38 0 0 62 10 21
2014 EX-01 0 9 45 9 36 0 0 45 9 11
2011 EX 4 22 4 61 9 0 0 70 26 23
2011 EX-01 8 31 0 46 15 0 0 62 38 13
2008 EX 0 18 41 27 14 0 0 41 18 22
2008 EX-01 0 29 43 14 14 0 0 29 29 14

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 11 37 30 22 0 0 52 11 27
2018 EX-01 0 19 44 31 6 0 0 38 19 16
2017 EX 0 14 43 38 5 0 0 43 14 21
2017 EX-01 0 25 50 16 9 0 0 25 25 12
2014 EX 0 24 29 33 10 5 0 45 25 21
2014 EX-01 0 36 18 18 18 9 0 40 40 11
2011 EX 13 17 39 17 13 0 0 30 30 23
2011 EX-01 23 23 38 8 8 0 0 15 46 13
2008 EX 9 23 55 14 0 0 0 14 32 22
2008 EX-01 7 36 50 7 0 0 0 7 43 14

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 4 15 50 19 12 0 0 31 19 26
2018 EX-01 7 27 53 7 7 0 0 13 33 15
2017 EX 5 32 36 27 0 0 0 27 36 22
2017 EX-01 8 38 23 31 0 0 0 31 46 13
2014 EX 5 24 38 19 10 5 0 30 30 21
2014 EX-01 0 36 36 9 9 9 0 20 40 11
2011 EX 22 17 35 26 0 0 0 26 39 23
2011 EX-01 38 15 38 8 0 0 0 8 54 13
2008 EX 32 27 32 9 0 0 0 9 59 22
2008 EX-01 36 36 21 7 0 0 0 7 71 14

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 22 30 33 15 0 0 48 22 27
2018 EX-01 0 31 38 19 13 0 0 31 31 16
2017 EX 14 14 32 32 9 0 0 41 27 22
2017 EX-01 15 23 23 39 0 0 0 39 39 13
2014 EX 0 10 24 43 19 5 0 65 10 21
2014 EX-01 0 18 27 36 9 9 0 50 20 11
2011 EX 0 4 35 30 26 0 4 59 5 23
2011 EX-01 0 8 46 31 8 0 8 42 8 13
2008 EX 14 5 32 32 18 0 0 50 18 22
2008 EX-01 21 7 21 36 14 0 0 50 29 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 19 30 30 22 0 0 52 19 27
2018 EX-01 0 25 31 31 13 0 0 44 25 16
2017 EX 5 18 32 27 18 0 0 45 23 22
2017 EX-01 8 23 39 15 16 0 0 31 30 13
2014 EX 0 5 52 14 24 5 0 40 5 21
2014 EX-01 0 9 55 9 18 9 0 30 10 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 78 19 0 4 0 0 0 96 4 27
2018 EX-01 69 25 0 6 0 0 0 94 6 16
2017 EX 68 23 0 5 0 5 0 95 5 22
2017 EX-01 62 23 0 8 0 8 0 92 8 13
2014 EX 67 33 0 0 0 0 0 100 0 21
2014 EX-01 55 45 0 0 0 0 0 100 0 11

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 63 33 4 0 0 0 0 96 0 27
2018 EX-01 44 50 6 0 0 0 0 94 0 16
2017 EX 64 36 0 0 0 0 0 100 0 22
2017 EX-01 39 61 0 0 0 0 0 100 0 13
2014 EX 57 43 0 0 0 0 0 100 0 21
2014 EX-01 36 64 0 0 0 0 0 100 0 11

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 70 30 0 0 0 0 0 100 0 27
2018 EX-01 56 44 0 0 0 0 0 100 0 16

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 59 30 4 4 4 0 0 89 7 27
2018 EX-01 63 25 6 6 0 0 0 88 6 16
2017 EX 45 32 14 5 5 0 0 77 9 22
2017 EX-01 31 39 23 8 0 0 0 70 8 13
2014 EX 67 29 5 0 0 0 0 95 0 21
2014 EX-01 55 45 0 0 0 0 0 100 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 50 35 8 4 4 0 0 85 8 26
2018 EX-01 44 38 13 0 6 0 0 81 6 16
2017 EX 41 46 5 9 0 0 0 86 9 22
2017 EX-01 23 62 8 8 0 0 0 85 8 13
2014 EX 71 29 0 0 0 0 0 100 0 21
2014 EX-01 55 45 0 0 0 0 0 100 0 11
2011 EX 48 43 0 4 4 0 0 91 9 23
2011 EX-01 31 62 0 8 0 0 0 92 8 13

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 78 22 0 0 0 0 0 100 0 27
2018 EX-01 75 25 0 0 0 0 0 100 0 16
2017 EX 68 23 5 5 0 0 0 91 5 22
2017 EX-01 54 30 8 8 0 0 0 85 8 13
2014 EX 67 29 0 0 0 5 0 100 0 21
2014 EX-01 45 45 0 0 0 9 0 100 0 11
2011 EX 74 17 0 0 9 0 0 91 9 23
2011 EX-01 62 31 0 0 8 0 0 92 8 13
2008 EX 55 36 0 9 0 0 0 91 9 22
2008 EX-01 50 36 0 14 0 0 0 86 14 14

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 37 7 11 0 0 0 81 11 27
2018 EX-01 19 56 13 13 0 0 0 75 13 16
2017 EX 45 32 18 5 0 0 0 77 5 22
2017 EX-01 23 39 30 8 0 0 0 62 8 13
2014 EX 29 48 14 0 0 5 5 84 0 21
2014 EX-01 18 55 18 0 0 9 0 80 0 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 41 7 4 0 4 0 88 4 27
2018 EX-01 31 44 13 6 0 6 0 80 7 16
2017 EX 41 37 14 5 5 0 0 77 9 22
2017 EX-01 23 47 15 8 8 0 0 70 15 13
2014 EX 71 24 0 0 0 5 0 100 0 21
2014 EX-01 55 36 0 0 0 9 0 100 0 11
2011 EX 52 30 9 4 0 4 0 86 5 23
2011 EX-01 38 38 8 8 0 8 0 83 8 13
2008 EX 41 55 5 0 0 0 0 95 0 22
2008 EX-01 36 57 7 0 0 0 0 93 0 14

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 44 11 0 0 0 0 89 0 27
2018 EX-01 31 50 19 0 0 0 0 81 0 16

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 22 19 19 11 4 15 11 55 20 27
2018 EX-01 0 19 25 19 6 19 13 27 36 16
2017 EX 27 23 27 9 5 5 5 55 15 22
2017 EX-01 16 15 30 15 8 8 8 37 27 13
2014 EX 29 24 10 5 5 10 19 73 13 21
2014 EX-01 18 18 9 9 9 18 18 57 29 11
2011 EX 13 26 17 0 13 13 17 56 19 23
2011 EX-01 8 15 23 0 15 8 31 38 25 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 33 19 22 0 4 22 0 67 5 27
2018 EX-01 13 25 38 0 6 19 0 46 8 16
2017 EX 18 9 36 0 14 23 0 35 18 22
2017 EX-01 8 0 46 0 23 23 0 10 30 13
2014 EX 14 38 10 5 0 29 5 79 7 21
2014 EX-01 0 45 0 9 0 36 9 83 17 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 58 23 15 0 0 4 0 84 0 26
2018 EX-01 40 27 27 0 0 7 0 71 0 15
2017 EX 36 28 23 5 9 0 0 64 14 22
2017 EX-01 23 32 23 8 15 0 0 54 23 13
2014 EX 33 48 14 0 0 5 0 85 0 21
2014 EX-01 9 55 27 0 0 9 0 70 0 11
2011 EX 43 30 9 13 4 0 0 74 17 23
2011 EX-01 38 31 15 15 0 0 0 69 15 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 0 100 27
2018 EX-01 0 100 16

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 41 7 22 4 0 22 4 65 5 27
2018 EX-01 31 6 38 6 0 19 0 46 8 16
2017 EX 27 5 23 0 5 41 0 54 8 22
2017 EX-01 8 8 23 0 8 54 0 33 17 13
2014 EX 29 19 14 0 0 38 0 77 0 21
2014 EX-01 18 27 9 0 0 45 0 83 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 48 26 15 4 0 7 0 80 4 27
2018 EX-01 38 25 19 6 0 13 0 71 7 16
2017 EX 45 14 23 5 9 5 0 62 14 22
2017 EX-01 23 23 31 0 15 8 0 50 16 13
2014 EX 62 29 5 0 0 5 0 95 0 21
2014 EX-01 36 45 9 0 0 9 0 90 0 11
2011 EX 48 30 9 9 4 0 0 78 13 23
2011 EX-01 31 38 15 15 0 0 0 69 15 13
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 78 19 4 0 0 0 0 96 0 27
2018 EX-01 69 31 0 0 0 0 0 100 0 16
2017 EX 55 32 14 0 0 0 0 86 0 22
2017 EX-01 39 38 23 0 0 0 0 77 0 13

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 44 4 0 0 0 0 96 0 27
2018 EX-01 31 63 6 0 0 0 0 94 0 16
2017 EX 45 41 14 0 0 0 0 86 0 22
2017 EX-01 23 54 23 0 0 0 0 77 0 13

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 56 41 4 0 0 0 0 96 0 27
2018 EX-01 44 50 6 0 0 0 0 94 0 16
2017 EX 41 27 23 9 0 0 0 68 9 22
2017 EX-01 23 23 39 15 0 0 0 46 15 13

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 26 26 26 7 11 0 4 54 19 27
2018 EX-01 25 19 25 6 19 0 6 47 27 16
2017 EX 23 23 32 18 5 0 0 45 23 22
2017 EX-01 15 23 39 23 0 0 0 38 23 13

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 19 37 30 11 4 0 0 56 15 27
2018 EX-01 6 38 31 19 6 0 0 44 25 16
2017 EX 5 28 47 9 10 0 0 33 19 21
2017 EX-01 9 16 49 16 9 0 0 25 25 12

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 30 33 30 7 0 0 0 63 7 27
2018 EX-01 19 31 38 13 0 0 0 50 13 16
2017 EX 5 54 18 18 5 0 0 59 23 22
2017 EX-01 8 30 30 31 0 0 0 39 31 13

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 7 30 48 7 7 0 0 37 15 27
2018 EX-01 6 13 56 13 13 0 0 19 25 16
2017 EX 5 18 41 32 5 0 0 23 36 22
2017 EX-01 0 8 54 39 0 0 0 8 39 13

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 44 4 7 0 0 0 89 7 27
2018 EX-01 38 44 6 13 0 0 0 81 13 16
2017 EX 23 50 18 0 5 0 5 76 5 22
2017 EX-01 23 39 30 0 0 0 8 67 0 13

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 30 37 22 11 0 0 0 67 11 27
2018 EX-01 6 50 31 13 0 0 0 56 13 16
2017 EX 18 63 5 9 5 0 0 82 14 22
2017 EX-01 16 53 8 16 8 0 0 69 23 13

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 52 33 7 7 0 0 0 85 7 27
2018 EX-01 38 44 6 13 0 0 0 81 13 16
2017 EX 41 41 14 5 0 0 0 82 5 22
2017 EX-01 31 38 23 8 0 0 0 69 8 13

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 38 54 4 4 0 0 0 92 4 26
2018 EX-01 13 75 6 6 0 0 0 88 6 16
2017 EX 18 41 36 5 0 0 0 59 5 22
2017 EX-01 15 31 46 8 0 0 0 46 8 13

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 44 41 15 0 0 0 0 85 0 27
2018 EX-01 31 50 19 0 0 0 0 81 0 16
2017 EX 32 41 23 5 0 0 0 73 5 22
2017 EX-01 16 46 31 8 0 0 0 61 8 13

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 19 41 26 11 4 0 0 59 15 27
2018 EX-01 0 50 31 19 0 0 0 50 19 16
2017 EX 27 27 41 5 0 0 0 55 5 22
2017 EX-01 23 39 31 8 0 0 0 61 8 13

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 62 27 4 8 0 0 0 88 8 26
2018 EX-01 47 33 7 13 0 0 0 80 13 15
2017 EX 68 18 5 9 0 0 0 86 9 22
2017 EX-01 47 30 8 15 0 0 0 77 15 13

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 85 7 0 0 0 0 7 100 0 27
2018 EX-01 75 13 0 0 0 0 13 100 0 16

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 85 0 7 0 4 0 4 88 4 27
2018 EX-01 81 0 6 0 6 0 6 87 7 16
2017 EX 68 18 5 9 0 0 0 86 9 22
2017 EX-01 46 31 8 15 0 0 0 77 15 13

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 35 50 4 0 4 0 8 92 4 26
2018 EX-01 6 69 6 0 6 0 13 86 7 16
2017 EX 41 46 0 14 0 0 0 86 14 22
2017 EX-01 15 62 0 23 0 0 0 77 23 13

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 69 19 4 0 0 0 8 96 0 26
2018 EX-01 56 31 0 0 0 0 13 100 0 16
2017 EX 64 18 5 14 0 0 0 82 14 22
2017 EX-01 39 31 8 23 0 0 0 70 23 13

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 19 62 4 4 4 0 8 88 8 26
2018 EX-01 6 63 6 6 6 0 13 79 14 16
2017 EX 32 41 18 5 5 0 0 73 9 22
2017 EX-01 15 47 23 8 8 0 0 62 15 13

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 54 31 4 4 0 0 8 92 4 26
2018 EX-01 44 38 0 6 0 0 13 93 7 16
2017 EX 68 18 14 0 0 0 0 86 0 22
2017 EX-01 62 15 23 0 0 0 0 77 0 13

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 77 15 0 0 0 0 8 100 0 26
2018 EX-01 63 25 0 0 0 0 13 100 0 16
2017 EX 77 18 0 0 0 0 5 100 0 22
2017 EX-01 61 31 0 0 0 0 8 100 0 13

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 35 42 19 0 0 0 4 80 0 26
2018 EX-01 25 50 19 0 0 0 6 80 0 16
2017 EX 73 14 9 5 0 0 0 86 5 22
2017 EX-01 61 15 16 8 0 0 0 77 8 13

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 22 41 33 4 0 0 0 63 4 27
2018 EX-01 6 50 44 0 0 0 0 56 0 16
2017 EX 14 32 45 9 0 0 0 45 9 22
2017 EX-01 0 39 46 16 0 0 0 39 16 13

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 12 35 35 19 0 0 54 12 26
2018 EX-01 0 19 31 31 19 0 0 50 19 16
2017 EX 0 9 46 45 0 0 0 45 9 22
2017 EX-01 0 15 54 30 0 0 0 30 15 13
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 37 33 26 0 4 0 0 37 63 27
2018 EX-01 38 25 31 0 6 0 0 38 63 16
2017 EX 23 55 18 0 5 0 0 23 77 22
2017 EX-01 30 46 15 0 8 0 0 30 70 13

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 EX 6 17
2018 EX-01 10 10
2017 EX 12 17

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EX 53 17
2018 EX-01 60 10
2017 EX 12 17

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 EX 12 17
2018 EX-01 10 10
2017 EX 12 17

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 EX 41 17
2018 EX-01 50 10
2017 EX 18 17

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 EX 18 17
2018 EX-01 20 10
2017 EX 0 17

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 EX 47 17
2018 EX-01 60 10

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 EX 24 17
2018 EX-01 20 10
2017 EX 64 17

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 EX 12 53 12 12 0 12 17
2018 EX-01 0 40 20 20 0 20 10
2017 EX 29 59 6 0 0 6 17

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 EX 24 76 17
2018 EX-01 20 80 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 59 15 7 4 11 0 4 77 15 27
2018 EX-01 50 19 6 6 13 0 6 73 20 16

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 18 47 0 18 6 0 12 73 27 17
2018 EX-01 10 40 0 30 10 0 10 56 44 10
2017 EX 58 12 6 13 6 0 6 74 20 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 EX 0 12 24 35 18 0 12 13 60 17
2018 EX-01 0 10 20 50 20 0 0 10 70 10
2017 EX 6 17 12 12 30 0 23 30 54 17
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