2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 78. Please indicate your occupational group and level. Occupational group and level - CO

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 38 41 12 6 2 0 0 79 9 140
2018 CO-02 34 45 11 7 4 0 0 78 11 74
2018 CO-03 53 30 13 3 0 0 0 83 3 30
2017 CO 34 42 13 8 2 0 0 76 11 122
2017 CO-01 22 44 17 9 9 0 0 65 17 23
2017 CO-02 32 45 14 9 0 0 0 77 9 65
2017 CO-03 45 34 10 7 3 0 0 79 10 29
2014 CO 34 46 13 5 2 0 0 80 7 119
2014 CO-01 32 41 14 9 5 0 0 73 14 22
2014 CO-02 35 48 12 3 2 0 0 83 5 58
2014 CO-03 26 48 19 6 0 0 0 74 6 31
2011 CO 38 46 5 11 1 0 0 84 12 85
2011 CO-02 33 51 3 13 0 0 0 85 13 39
2011 CO-03 41 41 7 7 3 0 0 83 10 29
2008 CO 35 40 11 10 3 0 0 75 14 88
2008 CO-01 15 62 8 15 0 0 0 77 15 13
2008 CO-02 35 43 8 10 5 0 0 78 15 40
2008 CO-03 37 33 19 7 4 0 0 70 11 27

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 31 36 19 11 3 0 0 67 14 140
2018 CO-02 31 37 17 11 4 0 0 68 15 75
2018 CO-03 40 27 20 13 0 0 0 67 13 30
2017 CO 30 44 10 12 5 0 0 73 17 123
2017 CO-01 13 52 9 22 4 0 0 65 26 23
2017 CO-02 37 36 9 12 6 0 0 73 18 66
2017 CO-03 31 48 14 3 3 0 0 79 7 29

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 50 39 10 1 0 0 0 88 1 139
2018 CO-02 48 37 12 3 0 0 0 85 3 75
2018 CO-03 66 28 7 0 0 0 0 93 0 29
2017 CO 46 40 9 4 2 0 0 85 6 123
2017 CO-01 48 39 4 9 0 0 0 87 9 23
2017 CO-02 43 42 10 3 1 0 0 85 4 66
2017 CO-03 45 38 10 3 3 0 0 83 7 29
2014 CO 53 34 11 2 0 0 0 87 2 119
2014 CO-01 50 32 14 5 0 0 0 82 5 22
2014 CO-02 45 45 10 0 0 0 0 90 0 58
2014 CO-03 58 26 13 3 0 0 0 84 3 31
2011 CO 52 38 7 4 0 0 0 89 4 85
2011 CO-02 41 51 8 0 0 0 0 92 0 39
2011 CO-03 52 41 3 3 0 0 0 93 3 29

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 43 40 10 6 1 0 0 83 7 141
2018 CO-02 43 40 7 9 1 0 0 83 11 75
2018 CO-03 50 30 17 3 0 0 0 80 3 30
2017 CO 38 45 9 5 3 0 0 83 8 123
2017 CO-01 35 52 4 0 9 0 0 87 9 23
2017 CO-02 36 45 12 6 1 0 0 81 7 66
2017 CO-03 41 45 3 7 3 0 0 86 10 29
2014 CO 44 33 16 6 2 0 0 76 8 119
2014 CO-01 46 14 27 14 0 0 0 59 14 22
2014 CO-02 41 40 14 3 2 0 0 81 5 58
2014 CO-03 32 42 16 6 3 0 0 74 10 31
2011 CO 38 46 11 6 0 0 0 84 6 85
2011 CO-02 33 49 15 3 0 0 0 82 3 39
2011 CO-03 41 41 3 14 0 0 0 83 14 29
2008 CO 38 42 13 7 1 0 0 80 8 88
2008 CO-01 23 69 8 0 0 0 0 92 0 13
2008 CO-02 38 45 8 10 0 0 0 83 10 40
2008 CO-03 41 30 22 4 4 0 0 70 7 27

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 53 26 14 4 2 1 0 80 6 141
2018 CO-02 47 31 15 3 4 1 0 78 7 75
2018 CO-03 57 27 17 0 0 0 0 83 0 30
2017 CO 48 33 12 6 1 0 0 81 7 123
2017 CO-01 39 31 26 4 0 0 0 70 4 23
2017 CO-02 50 32 10 7 0 0 0 82 7 66
2017 CO-03 48 34 7 7 3 0 0 83 10 29
2014 CO 47 36 7 6 3 1 0 84 9 119
2014 CO-01 55 14 9 18 5 0 0 68 23 22
2014 CO-02 50 41 3 2 2 2 0 93 4 58
2014 CO-03 32 42 13 6 6 0 0 74 13 31
2011 CO 39 38 14 7 2 0 0 76 9 85
2011 CO-02 33 44 15 8 0 0 0 77 8 39
2011 CO-03 24 45 17 10 3 0 0 69 14 29

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 48 31 15 4 1 0 0 79 6 139
2018 CO-02 47 32 15 4 3 0 0 78 7 73
2018 CO-03 47 33 13 7 0 0 0 80 7 30
2017 CO 47 35 12 5 1 0 0 82 6 123
2017 CO-01 35 35 26 4 0 0 0 70 4 23
2017 CO-02 52 33 10 4 0 0 0 85 4 66
2017 CO-03 45 38 7 7 3 0 0 83 10 29
2014 CO 39 42 8 8 3 0 0 82 11 119
2014 CO-01 50 14 14 18 5 0 0 64 23 22
2014 CO-02 41 48 5 2 3 0 0 90 5 58
2014 CO-03 26 48 10 13 3 0 0 74 16 31
2011 CO 33 46 12 8 1 0 0 79 9 85
2011 CO-02 28 46 13 10 3 0 0 74 13 39
2011 CO-03 21 59 10 10 0 0 0 79 10 29
2008 CO 30 45 15 8 2 0 0 75 10 88
2008 CO-01 31 31 38 0 0 0 0 62 0 13
2008 CO-02 25 55 10 8 3 0 0 80 10 40
2008 CO-03 30 44 15 7 4 0 0 74 11 27

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 44 26 11 13 3 4 0 73 16 141
2018 CO-02 45 24 9 11 4 7 0 74 16 75
2018 CO-03 47 23 17 10 0 3 0 72 10 30
2017 CO 42 24 18 7 5 4 0 69 13 122
2017 CO-01 44 17 22 4 9 4 0 64 13 23
2017 CO-02 41 23 20 6 5 6 0 68 11 65
2017 CO-03 41 34 10 10 3 0 0 76 14 29
2014 CO 36 29 18 7 5 4 2 69 12 119
2014 CO-01 32 14 27 14 9 5 0 48 24 22
2014 CO-02 45 31 12 3 3 3 2 80 7 58
2014 CO-03 26 29 19 10 6 6 3 61 18 31
2011 CO 40 24 16 12 4 5 0 67 16 85
2011 CO-02 31 23 26 10 0 10 0 60 11 39
2011 CO-03 34 31 14 10 10 0 0 66 21 29
2008 CO 30 28 17 14 7 5 0 61 21 88
2008 CO-01 8 46 15 15 15 0 0 54 31 13
2008 CO-02 28 33 15 10 8 8 0 65 19 40
2008 CO-03 41 19 19 19 0 4 0 62 19 27
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 46 33 11 6 2 1 0 81 8 138
2018 CO-02 47 33 10 7 3 0 0 81 10 72
2018 CO-03 40 43 7 3 3 3 0 86 7 30
2017 CO 51 31 8 6 2 2 1 84 7 122
2017 CO-01 46 32 14 9 0 0 0 78 9 22
2017 CO-02 55 25 7 7 1 1 1 83 9 66
2017 CO-03 45 41 7 0 3 3 0 89 4 29
2014 CO 47 32 12 4 2 3 0 82 6 119
2014 CO-01 64 23 0 5 0 9 0 95 5 22
2014 CO-02 40 40 12 5 0 3 0 82 5 58
2014 CO-03 42 29 23 3 3 0 0 71 6 31
2011 CO 46 33 9 2 7 2 0 81 10 85
2011 CO-02 54 31 10 0 5 0 0 85 5 39
2011 CO-03 31 38 10 7 10 3 0 71 18 29
2008 CO 43 33 13 1 3 7 0 82 5 88
2008 CO-01 62 31 8 0 0 0 0 92 0 13
2008 CO-02 33 35 18 3 3 10 0 75 6 40
2008 CO-03 52 33 7 0 4 4 0 88 4 27

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 44 35 10 7 4 0 0 79 11 139
2018 CO-02 40 42 10 4 4 0 0 82 8 73
2018 CO-03 53 23 13 7 3 0 0 77 10 30
2017 CO 44 38 4 7 5 1 1 84 12 123
2017 CO-01 48 22 4 13 13 0 0 70 26 23
2017 CO-02 43 40 6 6 3 0 1 85 9 66
2017 CO-03 41 45 0 7 3 3 0 89 11 29
2014 CO 37 39 10 10 3 1 0 76 14 119
2014 CO-01 41 36 9 9 5 0 0 77 14 22
2014 CO-02 36 38 10 14 0 2 0 75 14 58
2014 CO-03 29 45 13 6 6 0 0 74 13 31
2011 CO 36 41 11 2 6 2 1 80 9 85
2011 CO-02 38 38 13 3 5 0 3 79 8 39
2011 CO-03 28 48 10 3 10 0 0 76 14 29
2008 CO 39 39 13 5 5 0 1 78 9 88
2008 CO-01 46 54 0 0 0 0 0 100 0 13
2008 CO-02 30 40 23 3 3 0 3 72 5 40
2008 CO-03 48 37 4 7 4 0 0 85 11 27

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 50 32 10 5 4 0 0 81 9 139
2018 CO-02 52 32 5 5 5 0 0 84 11 73
2018 CO-03 50 30 10 7 3 0 0 80 10 30
2017 CO 52 29 6 6 6 0 0 82 13 123
2017 CO-01 44 22 17 13 4 0 0 65 17 23
2017 CO-02 54 30 1 7 7 0 0 84 15 66
2017 CO-03 55 31 7 0 7 0 0 86 7 29
2014 CO 43 34 11 7 5 1 0 77 12 119
2014 CO-01 46 27 9 9 9 0 0 73 18 22
2014 CO-02 40 36 14 5 3 2 0 77 9 58
2014 CO-03 42 35 10 10 3 0 0 77 13 31

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 35 34 15 10 3 3 0 71 13 140
2018 CO-02 29 32 17 15 4 3 0 63 19 75
2018 CO-03 40 37 13 7 3 0 0 77 10 30
2017 CO 25 37 15 13 6 5 0 65 19 123
2017 CO-01 26 39 13 9 9 4 0 68 18 23
2017 CO-02 24 32 18 13 6 7 0 60 21 66
2017 CO-03 17 55 10 14 3 0 0 72 17 29
2014 CO 21 54 13 5 4 3 0 77 9 119
2014 CO-01 23 54 0 5 9 9 0 85 15 22
2014 CO-02 21 52 21 3 2 2 0 74 5 58
2014 CO-03 13 61 13 10 3 0 0 74 13 31
2011 CO 16 38 25 13 5 4 0 56 18 85
2011 CO-02 8 38 26 18 5 5 0 49 24 39
2011 CO-03 7 45 28 10 7 3 0 54 18 29

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 34 34 14 14 4 1 0 68 18 140
2018 CO-02 25 32 17 20 4 1 0 58 24 75
2018 CO-03 40 33 13 7 7 0 0 73 13 30
2017 CO 27 38 12 14 6 2 0 66 21 123
2017 CO-01 35 31 9 13 9 4 0 68 22 23
2017 CO-02 24 34 18 16 6 1 0 59 23 66
2017 CO-03 24 52 3 14 7 0 0 76 21 29
2014 CO 23 45 18 10 5 0 0 67 15 119
2014 CO-01 27 36 14 14 9 0 0 64 23 22
2014 CO-02 19 50 19 9 3 0 0 69 12 58
2014 CO-03 19 42 23 10 6 0 0 61 16 31
2011 CO 13 54 17 12 5 0 0 67 17 84
2011 CO-02 5 66 13 11 5 0 0 71 16 38
2011 CO-03 7 48 21 17 7 0 0 55 24 29
2008 CO 16 48 19 9 7 1 0 64 16 88
2008 CO-01 15 46 31 8 0 0 0 62 8 13
2008 CO-02 18 50 18 8 5 3 0 69 13 40
2008 CO-03 19 41 19 15 7 0 0 59 22 27

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 29 35 19 13 2 2 0 65 15 140
2018 CO-02 21 32 24 17 4 1 0 54 22 75
2018 CO-03 33 40 17 7 0 3 0 76 7 30
2017 CO 22 35 15 19 5 5 0 60 25 123
2017 CO-01 17 26 22 13 4 17 0 53 21 23
2017 CO-02 23 34 10 24 6 3 0 59 31 66
2017 CO-03 21 41 21 14 3 0 0 62 17 29
2014 CO 14 41 24 14 3 3 0 58 18 118
2014 CO-01 14 27 23 18 9 9 0 45 30 22
2014 CO-02 16 40 25 12 4 4 0 58 16 57
2014 CO-03 13 45 29 13 0 0 0 58 13 31
2011 CO 9 51 26 12 2 0 0 60 14 85
2011 CO-02 8 44 36 8 5 0 0 51 13 39
2011 CO-03 7 55 21 17 0 0 0 62 17 29
2008 CO 9 43 22 19 3 3 0 54 24 88
2008 CO-01 0 54 8 15 0 23 0 70 20 13
2008 CO-02 8 45 23 18 8 0 0 53 25 40
2008 CO-03 15 33 30 22 0 0 0 48 22 27

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 18 37 21 14 8 2 0 56 23 140
2018 CO-02 13 33 23 17 12 1 0 47 30 75
2018 CO-03 17 50 17 7 3 7 0 71 11 30
2017 CO 20 35 13 17 11 4 0 57 29 123
2017 CO-01 22 35 9 9 17 9 0 62 28 23
2017 CO-02 21 33 14 18 13 1 0 54 32 66
2017 CO-03 17 34 17 21 3 7 0 56 26 29
2014 CO 12 39 24 15 8 3 0 52 24 119
2014 CO-01 14 32 18 18 14 5 0 48 33 22
2014 CO-02 15 34 26 14 7 3 0 52 21 58
2014 CO-03 6 45 29 13 6 0 0 52 19 31
2011 CO 11 47 15 22 4 1 0 58 26 85
2011 CO-02 5 51 21 15 8 0 0 56 23 39
2011 CO-03 10 45 10 31 0 3 0 57 32 29
2008 CO 16 47 21 11 3 1 0 64 15 87
2008 CO-01 23 54 23 0 0 0 0 77 0 13
2008 CO-02 15 45 23 13 3 3 0 62 15 40
2008 CO-03 12 54 15 15 4 0 0 65 19 26
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 40 15 11 8 0 0 67 18 141
2018 CO-02 23 41 16 11 9 0 0 64 20 75
2018 CO-03 33 37 10 10 10 0 0 70 20 30
2017 CO 33 36 15 8 7 0 0 69 15 122
2017 CO-01 32 23 18 23 4 0 0 55 27 22
2017 CO-02 33 39 13 6 9 0 0 72 15 66
2017 CO-03 34 38 17 3 7 0 0 72 10 29
2014 CO 27 35 19 12 6 1 0 63 18 119
2014 CO-01 36 36 9 14 5 0 0 73 18 22
2014 CO-02 28 34 19 10 7 2 0 63 18 58
2014 CO-03 13 39 26 16 6 0 0 52 23 31
2011 CO 20 46 16 8 9 0 0 66 18 85
2011 CO-02 21 41 23 8 8 0 0 62 15 39
2011 CO-03 14 48 14 14 10 0 0 62 24 29

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 55 11 6 4 0 0 79 10 141
2018 CO-02 20 57 12 7 4 0 0 77 11 75
2018 CO-03 30 50 13 3 3 0 0 80 7 30
2017 CO 31 44 11 9 5 0 0 75 14 123
2017 CO-01 17 39 22 4 17 0 0 57 22 23
2017 CO-02 34 42 10 12 1 0 0 76 13 66
2017 CO-03 38 45 7 7 3 0 0 83 10 29

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 11 15 22 20 11 17 4 33 39 141
2018 CO-02 4 16 19 23 15 21 3 26 49 75
2018 CO-03 20 17 30 13 10 7 3 41 26 30
2017 CO 10 21 12 22 12 21 2 40 44 123
2017 CO-01 17 13 13 9 4 39 4 54 23 23
2017 CO-02 4 22 13 24 13 20 3 34 49 66
2017 CO-03 14 24 7 28 17 10 0 42 50 29
2014 CO 8 20 18 13 13 25 2 38 37 119
2014 CO-01 0 14 18 5 23 41 0 23 46 22
2014 CO-02 9 17 16 7 17 31 3 39 37 58
2014 CO-03 6 23 26 32 3 10 0 32 39 31

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 37 48 7 6 2 0 0 85 8 138
2018 CO-02 37 51 4 5 3 0 0 88 8 73
2018 CO-03 27 57 10 7 0 0 0 83 7 30
2017 CO 40 35 12 6 6 1 0 76 12 123
2017 CO-01 35 30 13 13 9 0 0 65 22 23
2017 CO-02 46 33 10 4 6 0 0 79 10 66
2017 CO-03 34 38 14 3 7 3 0 75 11 29
2014 CO 38 35 14 9 3 0 0 73 13 119
2014 CO-01 46 36 5 9 5 0 0 82 14 22
2014 CO-02 38 34 14 9 5 0 0 72 14 58
2014 CO-03 26 39 26 10 0 0 0 65 10 31
2011 CO 32 44 14 4 5 1 1 77 8 85
2011 CO-02 36 41 15 3 5 0 0 77 8 39
2011 CO-03 24 45 14 7 7 0 3 71 14 29
2008 CO 27 50 13 1 8 1 0 78 9 88
2008 CO-01 31 46 15 0 8 0 0 77 8 13
2008 CO-02 20 53 18 3 5 3 0 74 8 40
2008 CO-03 37 52 7 0 4 0 0 89 4 27

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 26 23 11 9 6 6 52 23 35
2018 CO-03 18 25 29 4 11 7 7 50 17 28
2017 CO 33 32 5 5 8 11 5 78 16 37
2017 CO-03 26 33 4 4 11 15 7 76 19 27
2014 CO 6 45 9 21 0 6 12 63 26 33
2014 CO-03 4 42 12 23 0 4 15 57 29 26

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 52 13 11 2 0 1 73 14 141
2018 CO-02 20 52 17 8 1 0 1 73 9 75
2018 CO-03 17 60 7 13 3 0 0 77 17 30
2017 CO 31 42 12 10 4 0 0 73 14 123
2017 CO-01 17 39 13 26 4 0 0 57 30 23
2017 CO-02 38 35 15 9 3 0 0 73 12 66
2017 CO-03 28 59 7 3 3 0 0 86 7 29
2014 CO 25 45 13 14 3 0 0 70 18 119
2014 CO-01 9 41 18 18 14 0 0 50 32 22
2014 CO-02 31 50 7 12 0 0 0 81 12 58
2014 CO-03 26 42 16 13 3 0 0 68 16 31
2011 CO 28 52 9 7 1 0 2 82 8 85
2011 CO-02 18 56 13 8 3 0 3 76 11 39
2011 CO-03 28 55 7 7 0 0 3 86 7 29
2008 CO 27 44 19 6 2 0 1 72 8 88
2008 CO-01 38 38 15 8 0 0 0 77 8 13
2008 CO-02 20 58 15 8 0 0 0 78 8 40
2008 CO-03 30 30 26 4 7 0 4 62 12 27

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 39 44 11 5 1 0 0 83 6 140
2018 CO-02 39 41 12 7 1 0 0 80 8 74
2018 CO-03 50 43 7 0 0 0 0 93 0 30
2017 CO 38 46 6 9 2 0 0 84 11 123
2017 CO-01 26 57 9 4 4 0 0 83 9 23
2017 CO-02 41 41 6 11 1 0 0 82 12 66
2017 CO-03 45 41 3 10 0 0 0 86 10 29
2014 CO 40 45 7 7 1 0 0 86 8 119
2014 CO-01 41 50 5 5 0 0 0 91 5 22
2014 CO-02 45 36 9 9 2 0 0 81 10 58
2014 CO-03 26 61 6 6 0 0 0 87 6 31
2011 CO 44 41 6 8 1 0 0 85 9 85
2011 CO-02 36 49 10 5 0 0 0 85 5 39
2011 CO-03 52 31 0 14 3 0 0 83 17 29
2008 CO 33 43 9 10 5 0 0 76 15 88
2008 CO-01 23 46 8 8 15 0 0 69 23 13
2008 CO-02 35 48 3 13 3 0 0 83 15 40
2008 CO-03 30 37 19 11 4 0 0 67 15 27

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 47 40 7 4 1 0 0 87 6 137
2018 CO-02 44 41 10 4 1 0 0 85 5 73
2018 CO-03 66 24 3 3 3 0 0 90 7 29
2017 CO 42 43 7 6 2 0 0 85 8 122
2017 CO-01 31 48 13 4 4 0 0 78 9 23
2017 CO-02 47 41 6 3 3 0 0 88 6 65
2017 CO-03 41 48 3 7 0 0 0 90 7 29
2014 CO 46 41 8 3 2 0 0 87 4 119
2014 CO-01 46 41 9 5 0 0 0 86 5 22
2014 CO-02 47 40 9 2 3 0 0 86 5 58
2014 CO-03 45 42 10 3 0 0 0 87 3 31
2011 CO 45 46 5 4 1 0 0 91 5 85
2011 CO-02 41 49 5 5 0 0 0 90 5 39
2011 CO-03 38 52 3 3 3 0 0 90 7 29
2008 CO 43 42 3 11 0 0 0 85 11 88
2008 CO-01 8 54 15 23 0 0 0 62 23 13
2008 CO-02 53 35 3 10 0 0 0 88 10 40
2008 CO-03 44 44 0 11 0 0 0 89 11 27

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 36 21 11 7 2 0 61 18 141
2018 CO-02 20 37 21 13 7 1 0 58 20 75
2018 CO-03 27 33 20 7 10 3 0 62 17 30
2017 CO 27 49 10 5 7 2 0 77 12 123
2017 CO-01 31 48 0 9 9 4 0 82 18 23
2017 CO-02 31 48 12 3 4 1 0 80 8 66
2017 CO-03 17 52 14 3 14 0 0 69 17 29
2014 CO 22 47 11 14 3 2 1 71 18 119
2014 CO-01 23 32 9 23 4 9 0 60 30 22
2014 CO-02 26 47 12 12 3 0 0 72 16 58
2014 CO-03 16 55 13 13 3 0 0 71 16 31
2011 CO 26 36 18 12 7 1 0 63 19 85
2011 CO-02 23 31 26 15 5 0 0 54 21 39
2011 CO-03 21 38 17 10 14 0 0 59 24 29
2008 CO 19 39 15 16 9 2 0 59 26 88
2008 CO-01 15 46 8 8 15 8 0 67 25 13
2008 CO-02 20 45 18 10 5 3 0 67 15 40
2008 CO-03 15 33 15 26 11 0 0 48 37 27

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 22 33 12 14 14 2 2 57 30 140
2018 CO-02 26 27 16 16 11 1 3 55 28 74
2018 CO-03 27 37 10 0 27 0 0 63 27 30
2017 CO 26 36 9 10 16 2 0 63 27 123
2017 CO-01 22 39 4 4 26 4 0 64 32 23
2017 CO-02 24 36 13 10 15 1 0 61 26 66
2017 CO-03 31 34 7 17 7 3 0 68 25 29
2014 CO 18 33 16 16 13 3 2 54 30 119
2014 CO-01 18 46 9 0 18 9 0 70 20 22
2014 CO-02 26 31 15 16 12 0 0 57 28 58
2014 CO-03 6 29 26 26 6 3 3 38 34 31
2011 CO 20 32 14 16 15 0 2 53 33 85
2011 CO-02 15 31 15 15 21 0 3 47 37 39
2011 CO-03 14 31 17 17 17 0 3 46 36 29
2008 CO 17 39 9 15 17 0 3 58 33 88
2008 CO-01 15 62 0 15 0 0 8 83 17 13
2008 CO-02 15 40 18 13 10 0 5 58 24 40
2008 CO-03 19 30 4 19 30 0 0 48 48 27

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 39 43 6 6 5 0 0 82 11 140
2018 CO-02 35 42 5 11 7 0 0 77 18 74
2018 CO-03 50 30 13 3 3 0 0 80 7 30
2017 CO 43 40 6 6 5 0 0 82 11 123
2017 CO-01 31 52 4 8 4 0 0 83 13 23
2017 CO-02 48 30 10 6 6 0 0 78 12 66
2017 CO-03 38 52 0 7 3 0 0 90 10 29
2014 CO 32 41 12 12 3 0 0 73 15 119
2014 CO-01 27 18 27 18 9 0 0 46 27 22
2014 CO-02 26 48 9 14 3 0 0 74 17 58
2014 CO-03 32 55 6 6 0 0 0 87 6 31
2011 CO 34 52 7 7 0 0 0 86 7 85
2011 CO-02 26 59 5 10 0 0 0 85 10 39
2011 CO-03 38 48 10 3 0 0 0 86 3 29

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 39 12 10 3 0 0 75 13 138
2018 CO-02 28 43 14 12 3 0 0 72 15 74
2018 CO-03 48 31 3 14 3 0 0 79 17 29
2017 CO 39 32 13 9 6 1 0 71 16 122
2017 CO-01 41 32 14 5 9 0 0 73 13 22
2017 CO-02 42 28 15 9 4 1 0 71 14 66
2017 CO-03 31 34 10 14 10 0 0 66 24 29
2014 CO 34 42 8 13 4 0 0 76 17 119
2014 CO-01 32 27 14 18 9 0 0 59 27 22
2014 CO-02 33 50 5 9 3 0 0 83 12 58
2014 CO-03 26 45 10 19 0 0 0 71 19 31

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 35 40 16 6 2 0 0 76 9 141
2018 CO-02 36 41 15 7 1 0 0 77 8 75
2018 CO-03 37 33 23 7 0 0 0 70 7 30
2017 CO 35 42 13 6 5 0 0 77 10 123
2017 CO-01 26 39 17 13 4 0 0 65 17 23
2017 CO-02 36 40 13 4 6 0 0 76 10 66
2017 CO-03 34 48 10 3 3 0 0 83 7 29
2014 CO 32 45 10 10 2 2 0 78 12 119
2014 CO-01 32 23 14 18 5 9 0 60 25 22
2014 CO-02 36 57 3 2 2 0 0 93 3 58
2014 CO-03 19 39 23 19 0 0 0 58 19 31
2011 CO 35 52 7 1 1 0 4 90 2 85
2011 CO-02 36 49 10 3 0 0 3 87 3 39
2011 CO-03 24 62 3 0 3 0 7 93 4 29

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 36 20 11 3 1 1 65 14 141
2018 CO-02 23 32 24 15 4 1 1 56 19 75
2018 CO-03 37 30 20 10 3 0 0 67 13 30
2017 CO 27 44 14 7 4 4 0 74 12 123
2017 CO-01 26 48 9 4 8 4 0 78 13 23
2017 CO-02 29 39 15 10 3 4 0 71 14 66
2017 CO-03 24 48 17 3 3 3 0 75 7 29

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 54 29 6 9 2 0 1 83 11 140
2018 CO-02 52 31 3 11 3 0 1 84 14 75
2018 CO-03 57 27 13 3 0 0 0 83 3 30
2017 CO 45 39 5 5 6 0 1 85 11 123
2017 CO-01 44 30 9 9 4 0 4 77 13 23
2017 CO-02 47 36 6 3 7 0 0 84 10 66
2017 CO-03 38 52 0 7 3 0 0 90 10 29
2014 CO 41 29 17 8 5 0 0 71 13 119
2014 CO-01 41 23 23 14 0 0 0 64 14 22
2014 CO-02 50 28 16 3 3 0 0 78 7 58
2014 CO-03 23 35 19 10 13 0 0 58 23 31
2011 CO 34 49 7 4 5 0 1 85 8 85
2011 CO-02 41 41 8 5 3 0 3 84 8 39
2011 CO-03 21 59 7 3 10 0 0 79 14 29

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 42 13 4 0 0 0 83 4 141
2018 CO-02 39 47 9 5 0 0 0 85 5 75
2018 CO-03 37 37 23 3 0 0 0 73 3 30
2017 CO 43 42 10 3 2 0 0 85 5 123
2017 CO-01 44 43 9 4 0 0 0 87 4 23
2017 CO-02 53 32 10 1 3 0 0 85 4 66
2017 CO-03 21 62 10 7 0 0 0 83 7 29
2014 CO 32 36 20 8 3 0 0 68 12 119
2014 CO-01 36 32 32 0 0 0 0 68 0 22
2014 CO-02 40 40 12 3 5 0 0 79 9 58
2014 CO-03 13 35 26 23 3 0 0 48 26 31
2011 CO 33 38 21 5 4 0 0 71 8 85
2011 CO-02 33 49 13 5 0 0 0 82 5 39
2011 CO-03 34 24 28 7 7 0 0 59 14 29
2008 CO 22 41 22 9 5 1 0 64 14 86
2008 CO-01 58 17 17 8 0 0 0 75 8 12
2008 CO-02 23 54 18 0 3 3 0 79 3 39
2008 CO-03 11 33 26 19 11 0 0 44 30 27

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CO 28 40 32 141
2018 CO-02 23 40 37 75
2018 CO-03 33 47 20 30
2017 CO 28 35 37 123
2017 CO-01 22 44 35 23
2017 CO-02 32 34 34 66
2017 CO-03 17 34 48 29
2014 CO 24 43 33 119
2014 CO-01 36 32 32 22
2014 CO-02 14 47 40 58
2014 CO-03 29 45 26 31
2011 CO 21 41 38 85
2011 CO-02 31 36 33 39
2011 CO-03 7 48 45 29

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 CO 15 43 33 0 0 10 40
2018 CO-02 18 47 29 0 0 6 17
2018 CO-03 20 30 20 0 0 30 10
2017 CO 23 29 42 6 0 0 34
2017 CO-02 23 38 34 5 0 0 21
2014 CO 14 28 41 14 9999 3 29
2011 CO 41 29 18 6 9999 6 17
2011 CO-02 55 18 9 9 9999 9 11
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 57 40 2 1 1 0 0 96 1 141
2018 CO-02 53 41 4 1 0 0 0 95 1 75
2018 CO-03 63 37 0 0 0 0 0 100 0 30
2017 CO 48 43 5 1 3 0 0 91 4 123
2017 CO-01 31 57 4 0 9 0 0 87 9 23
2017 CO-02 52 39 6 1 1 0 0 91 3 66
2017 CO-03 52 41 3 0 3 0 0 93 3 29
2014 CO 47 41 8 3 2 0 0 88 4 119
2014 CO-01 50 27 14 9 0 0 0 77 9 22
2014 CO-02 47 43 5 2 3 0 0 90 5 58
2014 CO-03 32 58 10 0 0 0 0 90 0 31
2011 CO 45 44 6 6 0 0 0 88 6 85
2011 CO-02 33 54 8 5 0 0 0 87 5 39
2011 CO-03 55 38 3 3 0 0 0 93 3 29
2008 CO 44 42 8 6 0 0 0 86 6 88
2008 CO-01 69 23 8 0 0 0 0 92 0 13
2008 CO-02 33 53 10 5 0 0 0 85 5 40
2008 CO-03 52 37 7 4 0 0 0 89 4 27

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 35 43 11 9 1 0 0 79 11 141
2018 CO-02 29 47 9 13 1 0 0 76 15 75
2018 CO-03 43 33 13 7 3 0 0 77 10 30
2017 CO 32 49 7 5 3 2 1 84 8 123
2017 CO-01 39 44 0 9 4 4 0 87 13 23
2017 CO-02 34 44 9 6 4 1 1 80 11 66
2017 CO-03 21 66 10 0 0 3 0 89 0 29
2014 CO 35 53 9 2 1 0 0 88 3 119
2014 CO-01 59 27 9 0 5 0 0 86 5 22
2014 CO-02 33 59 7 2 0 0 0 91 2 58
2014 CO-03 23 61 13 3 0 0 0 84 3 31
2011 CO 20 52 16 6 5 1 0 73 11 85
2011 CO-02 18 46 23 3 10 0 0 64 13 39
2011 CO-03 21 55 7 14 0 3 0 79 14 29

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 4 21 38 27 9 0 1 37 25 140
2018 CO-02 7 25 33 25 9 0 0 35 32 75
2018 CO-03 3 3 53 30 7 0 3 38 7 30
2017 CO 5 18 37 27 11 2 2 39 24 122
2017 CO-01 0 27 32 14 18 9 0 35 30 22
2017 CO-02 6 18 36 25 12 0 3 39 25 66
2017 CO-03 7 10 45 34 3 0 0 38 17 29
2014 CO 8 22 45 19 6 1 1 25 30 119
2014 CO-01 9 36 23 27 5 0 0 32 45 22
2014 CO-02 3 22 48 16 7 2 2 23 27 58
2014 CO-03 16 16 39 23 6 0 0 29 32 31
2011 CO 11 18 45 18 9 0 0 27 28 85
2011 CO-02 10 21 41 13 15 0 0 28 31 39
2011 CO-03 7 21 48 21 3 0 0 24 28 29
2008 CO 5 31 40 18 5 0 2 23 36 88
2008 CO-01 0 15 38 31 8 0 8 42 17 13
2008 CO-02 3 35 35 18 8 0 3 26 38 40
2008 CO-03 11 22 48 19 0 0 0 19 33 27

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 7 7 26 38 21 0 1 59 14 141
2018 CO-02 7 4 32 39 19 0 0 57 11 75
2018 CO-03 3 10 17 50 17 0 3 69 14 30
2017 CO 6 11 33 30 15 1 3 48 18 122
2017 CO-01 9 5 36 27 18 5 0 48 14 22
2017 CO-02 7 13 31 24 18 0 6 45 22 66
2017 CO-03 0 14 38 41 7 0 0 48 14 29
2014 CO 4 6 27 38 21 2 2 61 11 119
2014 CO-01 14 14 27 18 27 0 0 46 27 22
2014 CO-02 0 5 26 40 21 5 3 66 6 58
2014 CO-03 6 3 26 45 19 0 0 65 10 31
2011 CO 6 6 24 31 26 2 6 62 13 85
2011 CO-02 3 10 21 38 21 5 3 64 14 39
2011 CO-03 3 3 21 24 34 0 14 68 8 29
2008 CO 2 15 34 30 15 1 3 46 18 88
2008 CO-01 0 8 31 23 31 0 8 58 8 13
2008 CO-02 5 15 38 25 10 3 5 38 22 40
2008 CO-03 0 7 37 41 15 0 0 56 7 27

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 17 33 23 13 0 0 36 31 141
2018 CO-02 21 21 31 17 9 0 0 27 43 75
2018 CO-03 7 7 30 33 23 0 0 57 13 30
2017 CO 11 20 33 19 15 1 2 34 33 122
2017 CO-01 13 26 35 9 13 4 0 23 41 23
2017 CO-02 16 23 22 18 18 0 3 37 40 66
2017 CO-03 0 14 46 32 7 0 0 39 14 28
2014 CO 14 25 32 18 7 2 2 26 41 119
2014 CO-01 23 14 32 18 9 0 5 29 38 22
2014 CO-02 14 29 28 17 7 3 2 25 45 58
2014 CO-03 13 19 42 19 6 0 0 26 32 31
2011 CO 9 24 31 22 14 0 0 36 33 85
2011 CO-02 13 31 33 13 10 0 0 23 44 39
2011 CO-03 3 28 24 31 14 0 0 45 31 29
2008 CO 11 32 32 18 5 0 2 23 44 88
2008 CO-01 0 46 38 0 8 0 8 8 50 13
2008 CO-02 20 38 18 20 3 0 3 23 59 40
2008 CO-03 4 22 41 26 7 0 0 33 26 27

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 4 12 37 35 11 0 0 47 16 141
2018 CO-02 4 17 41 27 11 0 0 37 21 75
2018 CO-03 7 0 47 40 7 0 0 47 7 30
2017 CO 6 11 34 30 16 1 2 47 18 121
2017 CO-01 5 9 36 14 32 5 0 48 14 22
2017 CO-02 7 12 33 31 14 0 3 46 20 66
2017 CO-03 3 10 38 38 10 0 0 48 14 29
2014 CO 12 24 36 20 5 2 1 26 37 118
2014 CO-01 9 18 32 32 9 0 0 41 27 22
2014 CO-02 9 23 42 16 5 3 2 22 33 57
2014 CO-03 16 29 32 19 3 0 0 23 45 31
2011 CO 6 27 36 20 11 0 0 31 33 85
2011 CO-02 8 21 31 23 18 0 0 41 28 39
2011 CO-03 3 41 45 7 3 0 0 10 45 29
2008 CO 7 22 38 20 9 3 1 31 30 88
2008 CO-01 8 0 23 38 31 0 0 69 8 13
2008 CO-02 8 15 28 33 10 5 3 46 24 40
2008 CO-03 7 33 56 0 0 4 0 0 42 27

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 9 18 33 23 16 0 1 40 26 141
2018 CO-02 8 15 35 23 19 0 1 42 23 75
2018 CO-03 10 30 40 20 0 0 0 20 40 30
2017 CO 11 18 26 22 18 2 2 42 31 122
2017 CO-01 22 9 18 9 27 14 0 42 37 22
2017 CO-02 10 16 19 30 19 0 4 52 28 66
2017 CO-03 7 24 45 17 7 0 0 24 31 29
2014 CO 12 23 33 19 8 3 2 29 37 118
2014 CO-01 14 23 27 14 18 0 5 33 38 22
2014 CO-02 5 17 38 24 10 3 2 36 24 58
2014 CO-03 20 27 33 13 0 7 0 14 50 30
2011 CO 9 25 29 18 13 0 6 33 36 85
2011 CO-02 10 23 21 21 18 0 8 42 36 39
2011 CO-03 7 28 38 21 0 0 7 22 37 29
2008 CO 9 19 27 30 9 1 5 41 30 88
2008 CO-01 0 8 0 46 23 8 15 90 10 13
2008 CO-02 0 10 35 38 13 0 5 53 11 40
2008 CO-03 19 30 33 19 0 0 0 19 48 27

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 6 11 32 27 23 0 1 51 17 139
2018 CO-02 5 9 32 32 20 0 0 53 15 74
2018 CO-03 7 14 41 21 14 0 3 36 21 29
2017 CO 11 12 26 27 20 0 4 49 24 122
2017 CO-01 18 18 9 27 27 0 0 55 36 22
2017 CO-02 13 9 19 27 26 0 5 56 24 66
2017 CO-03 3 17 52 24 3 0 0 28 21 29
2014 CO 4 8 24 38 17 7 2 60 14 119
2014 CO-01 14 14 14 18 18 18 5 47 35 22
2014 CO-02 2 5 21 43 22 5 2 70 7 58
2014 CO-03 3 10 35 39 10 3 0 50 13 31
2011 CO 1 12 20 34 25 1 7 64 14 85
2011 CO-02 3 8 13 44 23 3 8 74 11 39
2011 CO-03 0 17 28 21 24 0 10 50 19 29
2008 CO 2 11 24 40 10 3 9 57 16 88
2008 CO-01 0 8 0 38 15 15 23 88 13 13
2008 CO-02 5 5 23 43 13 3 10 63 11 40
2008 CO-03 0 19 26 44 7 0 4 54 19 27

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 5 18 33 28 14 1 0 43 24 141
2018 CO-02 5 25 27 29 11 3 0 41 32 75
2018 CO-03 3 7 50 30 10 0 0 40 10 30
2017 CO 9 15 37 19 15 3 1 36 25 122
2017 CO-01 9 9 36 27 9 9 0 40 20 22
2017 CO-02 9 18 31 15 22 3 1 39 28 66
2017 CO-03 7 14 55 21 3 0 0 24 21 29
2014 CO 9 17 46 18 6 3 2 25 27 119
2014 CO-01 23 23 27 14 9 5 0 24 48 22
2014 CO-02 3 16 50 17 7 3 3 26 20 58
2014 CO-03 13 16 42 26 3 0 0 29 29 31

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 40 30 13 10 6 1 0 71 16 140
2018 CO-02 35 26 15 14 9 1 0 62 23 74
2018 CO-03 50 30 13 7 0 0 0 80 7 30
2017 CO 42 35 8 10 4 1 0 77 15 123
2017 CO-01 44 22 13 17 0 4 0 68 18 23
2017 CO-02 39 38 9 9 6 0 0 76 15 66
2017 CO-03 45 38 3 10 3 0 0 83 14 29
2014 CO 44 31 8 12 4 1 1 76 16 118
2014 CO-01 36 18 5 23 14 5 0 57 38 22
2014 CO-02 51 28 7 11 2 0 2 80 13 57
2014 CO-03 29 48 10 10 3 0 0 77 13 31

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 35 11 6 1 0 0 81 8 141
2018 CO-02 37 45 9 5 3 0 0 83 8 75
2018 CO-03 60 20 10 10 0 0 0 80 10 30
2017 CO 52 33 6 5 4 0 0 84 9 123
2017 CO-01 70 13 4 9 4 0 0 83 13 23
2017 CO-02 44 40 7 5 4 0 0 83 9 66
2017 CO-03 48 38 7 3 3 0 0 86 7 29
2014 CO 45 40 5 9 0 0 0 86 9 119
2014 CO-01 32 45 0 23 0 0 0 77 23 22
2014 CO-02 53 33 7 7 0 0 0 86 7 58
2014 CO-03 39 48 6 6 0 0 0 87 6 31

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 44 37 11 4 3 1 0 81 7 141
2018 CO-02 39 39 13 4 5 0 0 77 9 75
2018 CO-03 47 43 7 3 0 0 0 90 3 30

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 33 35 17 5 2 8 0 74 8 141
2018 CO-02 32 29 17 8 3 11 0 69 12 75
2018 CO-03 33 43 20 0 3 0 0 77 3 30
2017 CO 34 39 11 4 5 7 0 78 9 123
2017 CO-01 44 31 9 0 8 9 0 81 9 23
2017 CO-02 33 34 15 6 4 7 0 73 11 66
2017 CO-03 28 52 7 3 3 7 0 85 7 29
2014 CO 45 39 5 4 2 5 0 89 6 119
2014 CO-01 55 18 4 5 5 14 0 84 11 22
2014 CO-02 47 34 5 7 2 5 0 85 9 58
2014 CO-03 32 65 3 0 0 0 0 97 0 31

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 41 12 6 3 1 0 78 9 141
2018 CO-02 29 40 13 11 4 3 0 71 15 75
2018 CO-03 37 50 10 0 3 0 0 87 3 30
2017 CO 39 39 11 7 3 1 0 78 10 123
2017 CO-01 44 31 13 0 8 4 0 78 9 23
2017 CO-02 37 35 15 12 1 0 0 72 13 66
2017 CO-03 31 59 3 3 3 0 0 90 7 29
2014 CO 40 40 12 4 2 3 0 82 6 119
2014 CO-01 41 23 14 14 5 5 0 67 19 22
2014 CO-02 40 36 17 3 0 3 0 79 4 58
2014 CO-03 35 58 3 0 3 0 0 94 3 31
2011 CO 31 41 15 6 4 4 0 74 10 85
2011 CO-02 15 54 15 8 5 3 0 71 13 39
2011 CO-03 34 38 17 3 3 3 0 75 7 29

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 49 40 6 3 1 1 0 90 4 139
2018 CO-02 45 43 5 5 1 0 0 88 7 75
2018 CO-03 52 38 7 0 0 3 0 93 0 29
2017 CO 52 35 6 3 2 0 0 88 6 123
2017 CO-01 52 31 9 8 0 0 0 83 8 23
2017 CO-02 51 40 6 1 1 0 0 91 3 66
2017 CO-03 52 31 7 3 7 0 0 83 10 29
2014 CO 46 45 3 4 1 0 0 92 5 119
2014 CO-01 50 36 9 5 0 0 0 86 5 22
2014 CO-02 46 47 2 3 2 0 0 93 5 58
2014 CO-03 39 52 3 6 0 0 0 90 6 31
2011 CO 40 43 10 6 1 0 0 83 7 84
2011 CO-02 31 49 13 5 3 0 0 79 8 39
2011 CO-03 34 52 3 10 0 0 0 86 10 29
2008 CO 51 30 14 1 5 0 0 80 6 87
2008 CO-01 62 23 15 0 0 0 0 85 0 13
2008 CO-02 40 35 18 3 5 0 0 75 8 40
2008 CO-03 58 31 8 0 4 0 0 88 4 26

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 23 26 18 13 8 9 3 56 23 141
2018 CO-02 21 27 15 15 12 8 3 54 30 75
2018 CO-03 27 27 20 13 3 7 3 59 19 30
2017 CO 24 32 8 12 9 10 5 66 25 123
2017 CO-01 26 17 13 4 9 17 13 63 18 23
2017 CO-02 24 27 9 18 7 11 3 60 30 66
2017 CO-03 17 52 3 7 14 3 3 74 22 29
2014 CO 24 25 14 10 7 11 8 61 21 119
2014 CO-01 27 14 9 14 14 18 5 53 35 22
2014 CO-02 21 24 17 9 5 10 14 59 18 58
2014 CO-03 23 32 13 13 6 10 3 63 22 31

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 34 19 11 3 3 1 65 15 141
2018 CO-02 32 32 17 11 3 3 3 68 14 75
2018 CO-03 23 50 13 10 3 0 0 73 13 30
2017 CO 31 36 10 14 5 3 1 70 20 123
2017 CO-01 22 31 9 9 13 13 4 63 26 23
2017 CO-02 34 34 13 16 3 0 0 67 19 66
2017 CO-03 31 45 3 17 3 0 0 76 21 29
2014 CO 34 34 15 9 3 3 0 71 13 119
2014 CO-01 41 27 9 5 14 5 0 72 19 22
2014 CO-02 33 33 17 10 2 5 0 69 13 58
2014 CO-03 29 45 13 13 0 0 0 74 13 31
2011 CO 31 34 12 12 8 4 0 67 21 85
2011 CO-02 31 36 15 10 5 3 0 68 16 39
2011 CO-03 21 34 7 14 17 7 0 59 33 29
2008 CO 23 36 11 15 7 6 2 64 23 88
2008 CO-01 23 31 15 31 0 0 0 54 31 13
2008 CO-02 23 33 13 15 10 8 0 59 27 40
2008 CO-03 26 33 7 11 7 7 7 70 22 27

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 42 19 9 2 1 1 69 12 141
2018 CO-02 24 37 23 11 4 0 1 62 15 75
2018 CO-03 27 50 17 3 0 3 0 79 3 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 14 14 20 20 13 15 4 35 41 141
2018 CO-02 9 9 16 28 15 17 5 24 55 75
2018 CO-03 13 20 20 13 10 23 0 43 30 30
2017 CO 13 17 15 20 15 19 1 37 43 123
2017 CO-01 9 22 9 9 22 31 0 44 44 23
2017 CO-02 12 18 16 26 13 14 0 35 46 66
2017 CO-03 10 14 17 17 14 24 3 33 43 29
2014 CO 8 16 19 22 9 24 3 32 42 119
2014 CO-01 5 18 14 18 14 32 0 33 47 22
2014 CO-02 9 10 21 22 12 22 3 26 47 58
2014 CO-03 6 23 23 26 3 16 3 36 36 31
2011 CO 7 12 24 14 18 20 6 25 43 85
2011 CO-02 3 13 23 18 18 23 3 21 48 39
2011 CO-03 3 7 28 10 17 24 10 16 42 29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 16 84 140
2018 CO-02 23 77 75

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 CO 35 23
2018 CO-02 47 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CO 78 23

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 CO 35 23

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 CO 43 23
2018 CO-02 35 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 CO 57 23
2018 CO-02 47 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 CO 43 23
2018 CO-02 47 17

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 CO 30 23

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 CO 65 23
2018 CO-02 65 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 CO 22 23

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 CO 57 23
2018 CO-02 53 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 CO 30 23

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 CO 35 23

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 CO 30 23

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CO 0 23
2018 CO-02 0 17

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 CO 48 23
2018 CO-02 59 17

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 CO 43 23
2018 CO-02 41 17

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CO 39 23
2018 CO-02 29 17

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 CO 57 23
2018 CO-02 59 17

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 12 10 18 10 4 37 9 41 26 139
2018 CO-02 8 7 18 10 5 41 11 31 31 73
2018 CO-03 10 17 17 17 0 33 7 44 28 30
2017 CO 10 21 16 7 6 31 10 51 22 123
2017 CO-01 9 17 13 4 4 31 22 55 18 23
2017 CO-02 7 23 18 10 4 31 6 48 23 66
2017 CO-03 7 17 14 3 10 38 10 47 27 29
2014 CO 10 10 22 3 6 42 8 40 17 119
2014 CO-01 5 5 23 0 14 36 18 20 30 22
2014 CO-02 10 7 17 3 5 50 7 40 20 58
2014 CO-03 10 19 26 3 3 35 3 47 11 31

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 22 34 20 9 3 13 0 64 13 140
2018 CO-02 19 35 23 7 5 11 0 61 14 74
2018 CO-03 23 50 13 13 0 0 0 73 13 30
2017 CO 22 31 19 5 9 13 2 61 16 123
2017 CO-01 22 26 13 9 8 22 0 61 22 23
2017 CO-02 21 36 18 1 9 12 3 67 12 66
2017 CO-03 17 24 28 10 10 10 0 46 23 29
2014 CO 19 28 23 3 4 23 0 60 10 118
2014 CO-01 23 14 18 0 14 32 0 53 20 22
2014 CO-02 14 33 19 3 3 28 0 64 10 58
2014 CO-03 23 32 29 6 0 10 0 61 7 31
2011 CO 20 39 20 4 1 16 0 70 6 85
2011 CO-02 10 41 18 5 3 23 0 67 10 39
2011 CO-03 21 41 24 3 0 10 0 69 4 29

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 7 93 139
2018 CO-02 9 91 74

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 CO 100 10

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 CO 50 10

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 CO 0 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 11 13 22 4 1 39 10 46 11 140
2018 CO-02 8 11 20 5 3 42 11 40 17 74
2018 CO-03 7 23 20 0 0 40 10 60 0 30
2017 CO 14 13 15 2 6 41 9 54 16 123
2017 CO-01 17 9 13 0 8 35 17 55 18 23
2017 CO-02 8 15 19 0 6 46 6 48 12 66
2017 CO-03 17 10 10 7 7 38 10 53 27 29
2014 CO 8 12 22 2 1 47 9 44 6 119
2014 CO-01 5 0 23 5 0 50 18 14 14 22
2014 CO-02 7 12 14 2 2 55 9 52 10 58
2014 CO-03 6 16 35 0 0 35 6 39 0 31

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 27 30 22 3 3 15 1 67 7 141
2018 CO-02 21 32 23 4 5 13 1 63 11 75
2018 CO-03 37 37 23 0 0 3 0 76 0 30
2017 CO 28 24 19 3 4 19 2 66 9 123
2017 CO-01 31 17 13 0 8 26 4 69 12 23
2017 CO-02 27 25 22 1 3 19 1 66 6 66
2017 CO-03 24 31 21 7 3 10 3 64 12 29
2014 CO 25 25 19 5 0 25 0 67 7 118
2014 CO-01 29 10 28 0 0 33 0 57 0 21
2014 CO-02 22 22 14 7 0 34 0 68 11 58
2014 CO-03 26 35 23 6 0 10 0 68 7 31
2011 CO 25 41 16 4 0 13 1 77 4 85
2011 CO-02 15 51 10 5 0 18 0 81 6 39
2011 CO-03 28 31 28 3 0 7 3 65 4 29
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 57 28 12 1 2 1 0 86 3 139
2018 CO-02 60 21 15 1 1 1 0 82 3 73
2018 CO-03 50 43 0 0 7 0 0 93 7 30
2017 CO 57 27 3 5 6 2 0 86 11 123
2017 CO-01 52 22 4 9 9 4 0 78 18 23
2017 CO-02 58 27 3 4 6 1 0 86 11 66
2017 CO-03 55 31 3 3 3 3 0 89 7 29

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 41 38 12 6 2 1 0 80 8 141
2018 CO-02 39 37 13 5 4 1 0 77 9 75
2018 CO-03 37 47 7 10 0 0 0 83 10 30
2017 CO 31 44 12 8 3 2 0 76 11 123
2017 CO-01 35 26 17 13 4 4 0 64 18 23
2017 CO-02 33 44 10 10 1 1 0 77 12 66
2017 CO-03 28 52 14 0 7 0 0 79 7 29

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 28 38 24 6 3 1 0 66 9 141
2018 CO-02 24 37 29 7 3 0 0 61 9 75
2018 CO-03 27 40 17 10 3 3 0 69 14 30
2017 CO 23 48 19 5 6 0 0 71 10 123
2017 CO-01 31 31 22 4 13 0 0 61 17 23
2017 CO-02 25 53 15 3 4 0 0 78 7 66
2017 CO-03 7 52 28 10 3 0 0 59 14 29

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 26 21 21 11 20 0 1 48 31 141
2018 CO-02 24 20 17 12 24 0 3 45 37 75
2018 CO-03 37 27 20 7 10 0 0 63 17 30
2017 CO 23 21 24 11 20 0 1 45 31 123
2017 CO-01 13 17 31 9 30 0 0 31 39 23
2017 CO-02 27 19 22 10 20 0 1 47 31 66
2017 CO-03 24 28 24 14 10 0 0 52 24 29

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 20 28 32 12 7 0 1 48 19 141
2018 CO-02 20 23 37 13 5 0 1 43 19 75
2018 CO-03 10 30 33 13 13 0 0 40 27 30
2017 CO 16 23 39 16 4 0 2 40 21 122
2017 CO-01 17 22 43 9 4 0 4 41 14 23
2017 CO-02 18 27 37 12 5 0 2 45 17 65
2017 CO-03 7 21 41 28 3 0 0 28 31 29

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 21 33 29 11 4 0 1 55 15 140
2018 CO-02 15 32 35 12 4 0 1 48 16 74
2018 CO-03 17 30 37 10 7 0 0 47 17 30
2017 CO 16 38 27 10 8 0 2 55 18 123
2017 CO-01 31 26 26 9 4 0 4 59 14 23
2017 CO-02 16 42 21 10 9 0 1 59 20 66
2017 CO-03 7 38 38 7 10 0 0 45 17 29

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 19 24 24 19 11 1 1 44 31 140
2018 CO-02 18 19 32 20 7 1 3 38 28 74
2018 CO-03 7 33 17 27 17 0 0 40 43 30
2017 CO 14 28 30 14 10 1 4 44 24 123
2017 CO-01 35 9 31 13 9 0 4 46 22 23
2017 CO-02 13 40 18 9 15 1 4 56 25 66
2017 CO-03 3 17 55 24 0 0 0 21 24 29

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 48 32 15 0 2 0 4 82 2 141
2018 CO-02 48 29 16 0 3 0 4 81 3 75
2018 CO-03 27 50 20 0 3 0 0 77 3 30
2017 CO 37 33 20 2 2 0 6 75 4 123
2017 CO-01 48 26 13 0 0 0 13 85 0 23
2017 CO-02 40 34 16 3 3 0 4 77 6 66
2017 CO-03 21 38 34 3 0 0 3 61 4 29

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 31 35 20 7 6 0 1 67 13 140
2018 CO-02 35 32 18 7 7 0 1 68 14 74
2018 CO-03 27 40 23 7 3 0 0 67 10 30
2017 CO 25 36 22 9 7 0 1 62 16 121
2017 CO-01 27 36 23 9 5 0 0 64 13 22
2017 CO-02 28 41 15 6 9 0 1 69 15 66
2017 CO-03 14 32 39 14 0 0 0 46 14 28

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 24 40 21 8 6 1 1 65 14 141
2018 CO-02 19 39 23 11 8 0 1 58 19 75
2018 CO-03 23 53 10 3 3 3 3 82 7 30
2017 CO 26 42 16 7 7 0 2 69 15 120
2017 CO-01 41 23 14 4 13 0 5 67 19 22
2017 CO-02 23 44 15 9 8 0 2 67 17 65
2017 CO-03 14 57 18 7 4 0 0 71 11 28

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 29 33 22 9 3 1 3 65 13 141
2018 CO-02 23 33 27 9 5 0 3 58 15 75
2018 CO-03 30 43 10 10 0 3 3 79 11 30
2017 CO 23 36 25 10 3 1 2 61 13 121
2017 CO-01 32 23 27 9 0 5 5 60 10 22
2017 CO-02 22 40 21 12 4 0 1 62 17 66
2017 CO-03 14 43 32 7 4 0 0 57 11 28

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 31 33 21 7 6 0 1 65 13 141
2018 CO-02 23 40 23 7 7 0 1 64 14 75
2018 CO-03 37 30 23 7 0 0 3 69 7 30
2017 CO 23 35 23 10 7 0 2 59 18 121
2017 CO-01 27 5 32 9 18 0 9 35 30 22
2017 CO-02 22 42 15 13 6 0 1 65 20 66
2017 CO-03 21 39 32 4 4 0 0 61 7 28

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 33 19 6 4 1 2 71 10 140
2018 CO-02 34 30 19 7 7 1 3 66 14 74
2018 CO-03 40 33 13 10 0 0 3 76 10 30
2017 CO 26 42 20 9 1 1 1 69 10 121
2017 CO-01 27 45 23 0 0 0 5 76 0 22
2017 CO-02 21 42 24 10 1 1 0 64 12 66
2017 CO-03 32 46 14 7 0 0 0 79 7 28

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 56 20 13 4 2 1 4 80 6 141
2018 CO-02 55 24 8 4 3 1 5 84 7 75
2018 CO-03 60 13 17 3 0 3 3 79 4 30
2017 CO 57 24 11 6 2 0 1 81 8 123
2017 CO-01 65 9 17 9 0 0 0 74 9 23
2017 CO-02 56 26 11 3 3 0 1 83 6 66
2017 CO-03 62 24 7 7 0 0 0 86 7 29

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 75 13 5 0 1 1 5 93 2 141
2018 CO-02 72 13 5 0 3 0 7 91 3 75
2018 CO-03 73 17 3 0 0 3 3 96 0 30

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 68 13 7 4 4 1 4 85 7 141
2018 CO-02 64 15 5 4 5 1 5 84 10 75
2018 CO-03 67 20 7 3 3 0 0 87 7 30
2017 CO 72 11 3 5 6 0 2 85 12 123
2017 CO-01 70 9 4 9 4 0 4 82 13 23
2017 CO-02 69 13 4 1 9 0 3 85 11 66
2017 CO-03 79 7 0 10 3 0 0 86 14 29

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 51 26 16 3 3 0 1 78 6 140
2018 CO-02 43 31 16 3 5 0 1 75 8 74
2018 CO-03 53 27 13 3 0 0 3 83 3 30
2017 CO 54 24 18 1 2 0 2 79 2 123
2017 CO-01 74 9 17 0 0 0 0 83 0 23
2017 CO-02 49 30 16 0 1 0 3 82 2 66
2017 CO-03 52 17 28 3 0 0 0 69 3 29

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 48 28 12 6 5 0 1 77 11 141
2018 CO-02 40 33 13 4 8 0 1 74 12 75
2018 CO-03 57 20 7 10 3 0 3 79 14 30
2017 CO 53 21 13 6 5 0 2 75 11 123
2017 CO-01 57 22 4 9 9 0 0 79 17 23
2017 CO-02 49 21 13 9 4 0 3 72 14 66
2017 CO-03 59 21 17 0 3 0 0 79 3 29

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 49 11 10 1 1 0 29 84 2 140
2018 CO-02 50 5 5 0 1 0 38 89 2 74
2018 CO-03 37 27 27 3 0 0 7 68 4 30
2017 CO 48 12 10 3 1 1 25 81 5 123
2017 CO-01 48 9 0 0 0 4 39 100 0 23
2017 CO-02 54 8 3 1 0 0 34 93 2 66
2017 CO-03 38 21 28 10 3 0 0 59 14 29

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 70 13 7 1 1 1 8 90 2 141
2018 CO-02 69 12 5 0 1 0 12 92 2 75
2018 CO-03 63 13 17 0 0 3 3 82 0 30
2017 CO 69 19 6 1 0 0 6 93 1 123
2017 CO-01 70 22 4 0 0 0 4 95 0 23
2017 CO-02 69 16 4 1 0 0 9 93 2 66
2017 CO-03 72 24 3 0 0 0 0 97 0 29

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 76 11 3 3 2 0 6 92 5 141
2018 CO-02 75 12 1 0 4 0 8 94 4 75
2018 CO-03 83 3 7 7 0 0 0 87 7 30
2017 CO 76 15 2 0 1 0 6 97 1 123
2017 CO-01 91 4 0 0 0 0 4 100 0 23
2017 CO-02 71 17 1 0 1 0 9 97 2 66
2017 CO-03 79 14 3 0 0 0 3 96 0 29

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 45 31 17 5 1 0 1 76 6 141
2018 CO-02 37 39 16 4 3 0 1 77 7 75
2018 CO-03 53 27 10 10 0 0 0 80 10 30
2017 CO 50 31 15 2 2 0 1 81 4 123
2017 CO-01 52 26 17 4 0 0 0 78 4 23
2017 CO-02 47 32 15 1 3 0 1 80 5 66
2017 CO-03 59 31 10 0 0 0 0 90 0 29

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 13 33 40 11 2 0 0 46 13 141
2018 CO-02 15 28 45 11 1 0 0 43 12 75
2018 CO-03 13 23 50 10 3 0 0 37 13 30
2017 CO 8 37 38 12 5 0 0 45 17 123
2017 CO-01 13 31 31 17 9 0 0 44 26 23
2017 CO-02 9 36 42 9 4 0 0 45 13 66
2017 CO-03 3 45 38 10 3 0 0 48 14 29

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 4 16 37 30 13 0 0 43 20 138
2018 CO-02 3 12 39 32 14 0 0 46 15 74
2018 CO-03 4 25 39 25 7 0 0 32 29 28
2017 CO 5 13 42 32 8 0 0 40 18 122
2017 CO-01 13 9 39 26 13 0 0 39 22 23
2017 CO-02 3 12 46 31 7 0 0 39 15 66
2017 CO-03 4 14 43 32 7 0 0 39 18 28
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 36 23 20 9 9 2 0 37 63 141
2018 CO-02 41 20 13 15 9 1 0 42 58 75
2018 CO-03 37 27 27 0 3 7 0 39 61 30
2017 CO 26 17 20 17 13 6 1 28 72 123
2017 CO-01 17 13 17 26 17 9 0 19 81 23
2017 CO-02 31 15 22 10 14 7 0 34 66 66
2017 CO-03 21 21 21 24 7 3 3 22 78 29

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 26 87
2018 CO-02 35 43
2017 CO 29 80
2017 CO-01 53 17
2017 CO-02 29 39
2017 CO-03 10 21

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 44 87
2018 CO-02 51 43
2017 CO 47 80
2017 CO-01 41 17
2017 CO-02 55 39
2017 CO-03 33 21

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CO 15 87
2018 CO-02 19 43
2017 CO 20 80
2017 CO-01 41 17
2017 CO-02 15 39
2017 CO-03 5 21

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CO 28 87
2018 CO-02 30 43
2017 CO 43 80
2017 CO-01 23 17
2017 CO-02 48 39
2017 CO-03 52 21

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CO 14 87
2018 CO-02 16 43
2017 CO 16 80
2017 CO-01 18 17
2017 CO-02 15 39
2017 CO-03 14 21

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CO 33 87
2018 CO-02 42 43

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CO 32 87
2018 CO-02 28 43
2017 CO 41 80
2017 CO-01 35 17
2017 CO-02 46 39
2017 CO-03 33 21

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CO 6 29 24 19 7 15 84
2018 CO-02 2 33 21 19 7 19 43
2017 CO 0 41 34 10 4 11 78
2017 CO-01 0 53 41 0 0 6 17
2017 CO-02 0 40 31 10 3 17 38
2017 CO-03 0 35 35 20 10 0 20

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CO 29 71 86
2018 CO-02 21 79 43

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 38 13 12 12 13 4 6 58 29 141
2018 CO-02 32 13 12 16 15 4 8 52 35 75
2018 CO-03 43 17 10 3 13 7 7 69 19 30

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 15 13 10 30 21 1 10 31 57 87
2018 CO-02 16 7 2 33 28 2 12 27 70 43
2017 CO 12 22 17 18 27 1 4 35 47 82
2017 CO-01 18 24 12 24 17 0 6 44 44 17
2017 CO-02 15 15 20 14 35 0 2 30 50 40
2017 CO-03 5 29 14 24 24 0 5 35 50 21

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CO 3 10 15 18 51 0 2 14 71 87
2018 CO-02 0 5 12 12 67 0 5 5 83 43
2017 CO 4 6 7 23 55 4 2 10 83 82
2017 CO-01 6 6 0 35 47 6 0 13 87 17
2017 CO-02 2 7 11 10 65 2 2 10 78 40
2017 CO-03 5 5 0 38 48 0 5 10 90 21
Report a problem or mistake on this page
Date modified: