2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 39 9 6 4 0 0 82 10 330
2018 Term 29 49 13 9 0 0 0 78 9 10
2018 Casual 40 51 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 34 46 11 7 2 0 0 80 9 331
2014 Indeterminate (permanent) 38 40 13 6 3 0 0 78 8 304
2014 Term 66 27 0 7 0 0 0 93 7 13
2011 Indeterminate (permanent) 40 39 10 8 4 0 0 79 11 292
2011 Term 44 35 15 6 0 0 0 79 6 15
2008 Indeterminate (permanent) 40 37 11 6 4 0 0 78 11 299
2008 Term 41 53 0 0 6 0 0 94 6 17

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 39 13 8 4 0 0 76 11 330
2018 Casual 62 29 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 35 41 12 7 5 0 0 76 12 333

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 37 7 3 1 0 0 89 4 329
2018 Term 51 49 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 50 39 7 3 1 0 0 89 4 332
2014 Indeterminate (permanent) 58 31 8 2 0 0 0 89 2 304
2014 Term 73 21 0 7 0 0 0 93 7 13
2011 Indeterminate (permanent) 55 33 10 3 0 0 0 88 3 292
2011 Term 71 12 12 6 0 0 0 82 6 15

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 39 9 5 2 0 0 84 7 330
2018 Term 47 34 9 9 0 0 0 81 9 10
2018 Casual 69 31 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 42 42 8 5 3 0 0 84 8 331
2014 Indeterminate (permanent) 44 37 12 4 3 0 0 81 6 303
2014 Term 79 14 0 7 0 0 0 93 7 13
2011 Indeterminate (permanent) 45 38 9 6 2 0 0 83 8 292
2011 Term 44 45 12 0 0 0 0 88 0 15
2008 Indeterminate (permanent) 45 38 9 5 2 0 0 84 7 299
2008 Term 41 53 0 6 0 0 0 94 6 17

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 57 26 11 3 2 0 0 84 5 330
2018 Term 51 19 9 0 9 11 0 79 11 10
2018 Casual 71 20 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 49 32 10 6 2 0 0 82 8 332
2014 Indeterminate (permanent) 44 37 7 7 4 0 0 81 12 304
2014 Term 73 21 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 47 31 12 5 4 0 0 78 10 292
2011 Term 67 12 21 0 0 0 0 79 0 15

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 32 10 5 1 0 0 84 6 329
2018 Term 29 41 21 0 9 0 0 70 9 10
2018 Casual 71 20 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 46 34 11 6 2 0 0 81 8 333
2014 Indeterminate (permanent) 40 39 11 6 4 0 0 79 10 304
2014 Term 73 21 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 41 38 11 6 4 0 0 79 10 291
2011 Term 67 6 18 10 0 0 0 73 10 15
2008 Indeterminate (permanent) 40 40 10 6 3 0 0 81 9 299
2008 Term 24 59 12 6 0 0 0 82 6 17

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 27 11 8 3 2 0 77 12 331
2018 Term 51 9 9 9 9 11 0 68 21 10
2018 Casual 47 29 0 11 0 0 13 87 13 10
2017 Indeterminate (permanent) 42 24 15 10 4 5 0 69 15 332
2014 Indeterminate (permanent) 41 28 14 8 6 3 1 71 14 304
2014 Term 66 7 14 7 0 7 0 78 7 13
2011 Indeterminate (permanent) 43 25 13 8 7 4 0 71 15 292
2011 Term 63 0 13 7 6 11 0 70 15 14
2008 Indeterminate (permanent) 42 27 11 8 7 4 1 72 16 299
2008 Term 18 47 24 12 0 0 0 65 12 17
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 29 11 3 4 1 0 82 7 329
2018 Term 43 21 9 9 9 0 8 70 20 10
2018 Casual 71 20 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 53 28 10 3 1 3 1 84 5 331
2014 Indeterminate (permanent) 49 26 14 5 4 2 0 77 9 304
2014 Term 55 20 7 0 0 0 19 92 0 13
2011 Indeterminate (permanent) 45 32 12 4 6 1 0 78 10 293
2011 Term 57 16 0 6 0 16 6 93 7 15
2008 Indeterminate (permanent) 41 30 15 5 3 5 1 76 8 299
2008 Term 41 35 18 6 0 0 0 76 6 17

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 35 9 7 3 0 0 81 10 325
2018 Term 64 19 0 9 0 0 8 90 10 10
2018 Casual 78 13 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 49 34 7 6 4 1 0 83 10 332
2014 Indeterminate (permanent) 44 33 11 9 4 0 0 77 12 304
2014 Term 41 20 14 7 0 0 19 75 8 13
2011 Indeterminate (permanent) 40 38 9 6 6 0 0 79 12 293
2011 Term 57 6 15 0 10 6 6 72 11 15
2008 Indeterminate (permanent) 41 34 11 8 4 1 1 76 13 299
2008 Term 29 53 12 0 6 0 0 82 6 17

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 28 9 6 3 0 0 81 10 330
2018 Term 43 39 0 0 9 0 8 90 10 10
2018 Casual 83 8 0 9 0 0 0 91 9 10
2017 Indeterminate (permanent) 54 29 7 5 5 0 0 83 9 333
2014 Indeterminate (permanent) 48 30 8 7 6 1 0 79 13 304
2014 Term 61 7 14 0 0 0 19 83 0 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 38 14 9 2 2 0 75 11 331
2018 Term 17 53 9 0 0 21 0 88 0 10
2018 Casual 53 38 0 0 0 9 0 100 0 10
2017 Indeterminate (permanent) 26 37 16 10 6 5 1 67 16 332
2014 Indeterminate (permanent) 22 46 13 7 7 5 0 72 14 303
2014 Term 32 54 14 0 0 0 0 86 0 13
2011 Indeterminate (permanent) 21 36 18 11 6 6 1 62 19 293
2011 Term 35 38 12 10 0 6 0 77 10 15

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 38 13 9 3 1 0 74 13 330
2018 Term 40 21 9 9 9 11 0 68 21 10
2018 Casual 44 47 0 0 0 9 0 100 0 10
2017 Indeterminate (permanent) 28 36 17 11 6 2 0 65 17 333
2014 Indeterminate (permanent) 24 43 16 9 7 0 0 67 17 304
2014 Term 59 34 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 21 42 19 8 7 2 0 65 16 292
2011 Term 56 17 12 0 10 6 0 77 10 15
2008 Indeterminate (permanent) 25 42 15 9 7 2 0 68 16 299
2008 Term 18 76 0 6 0 0 0 94 6 17

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 39 18 8 2 3 0 71 10 330
2018 Term 38 9 9 13 19 11 0 54 36 10
2017 Indeterminate (permanent) 23 37 17 12 4 6 0 65 17 333
2014 Indeterminate (permanent) 18 40 21 10 5 5 0 61 17 303
2014 Term 46 47 0 0 0 7 0 100 0 13
2011 Indeterminate (permanent) 17 48 22 9 2 3 0 66 11 293
2011 Term 55 23 21 0 0 0 0 79 0 15
2008 Indeterminate (permanent) 18 43 19 12 3 4 0 64 16 299
2008 Term 6 59 18 0 0 18 0 79 0 17

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 42 17 10 6 2 0 66 17 331
2018 Term 29 43 9 19 0 0 0 72 19 10
2018 Casual 31 38 22 9 0 0 0 69 9 10
2017 Indeterminate (permanent) 21 38 18 13 7 3 0 60 21 333
2014 Indeterminate (permanent) 16 39 20 15 8 2 0 56 24 304
2014 Term 46 33 21 0 0 0 0 79 0 13
2011 Indeterminate (permanent) 21 47 12 14 4 2 0 70 18 293
2011 Term 52 31 6 6 0 0 6 87 6 15
2008 Indeterminate (permanent) 21 50 13 11 4 1 0 71 16 297
2008 Term 35 35 24 6 0 0 0 71 6 17
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 39 11 8 7 0 0 75 15 329
2018 Term 43 30 8 9 9 0 0 73 19 10
2018 Casual 71 22 8 0 0 0 0 92 0 10
2017 Indeterminate (permanent) 34 38 15 7 5 0 0 72 12 332
2014 Indeterminate (permanent) 31 37 13 12 7 0 0 68 19 304
2014 Term 66 20 14 0 0 0 0 86 0 13
2011 Indeterminate (permanent) 28 37 16 10 8 0 0 65 18 291
2011 Term 34 33 12 6 16 0 0 67 21 15

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 47 9 6 3 0 0 82 9 331
2018 Term 38 21 41 0 0 0 0 59 0 10
2018 Casual 38 40 0 9 0 0 13 90 10 10
2017 Indeterminate (permanent) 37 44 9 8 3 0 0 81 10 333

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 25 18 15 9 15 4 49 29 331
2018 Term 11 19 0 22 9 38 0 49 51 10
2018 Casual 53 20 18 0 0 9 0 80 0 10
2017 Indeterminate (permanent) 14 25 16 17 10 18 2 48 33 333
2014 Indeterminate (permanent) 11 25 17 15 12 17 2 46 33 303
2014 Term 39 20 7 0 0 34 0 90 0 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 39 9 8 3 0 0 81 11 330
2018 Term 39 34 19 0 0 0 8 80 0 10
2017 Indeterminate (permanent) 43 35 11 6 4 1 0 79 10 333
2014 Indeterminate (permanent) 41 34 13 9 3 1 0 75 12 304
2014 Term 54 14 7 0 0 0 25 91 0 13
2011 Indeterminate (permanent) 38 37 12 6 7 0 0 75 13 293
2011 Term 34 40 0 0 0 6 19 100 0 15
2008 Indeterminate (permanent) 37 40 9 8 5 1 0 77 14 298
2008 Term 24 47 18 6 6 0 0 71 12 17

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 33 15 8 3 2 5 72 12 115
2017 Indeterminate (permanent) 31 38 8 6 6 7 5 77 14 117
2014 Indeterminate (permanent) 28 38 7 9 2 4 13 79 13 103

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 47 9 7 1 0 1 82 8 332
2018 Term 38 28 0 13 9 11 0 75 25 10
2018 Casual 29 42 8 9 0 0 13 81 10 10
2017 Indeterminate (permanent) 41 38 10 8 3 0 0 79 11 333
2014 Indeterminate (permanent) 31 43 12 8 5 1 1 75 13 304
2014 Term 46 34 7 7 0 0 7 85 7 13
2011 Indeterminate (permanent) 31 44 13 6 4 0 2 76 10 293
2011 Term 40 49 6 6 0 0 0 89 6 15
2008 Indeterminate (permanent) 29 43 17 6 3 0 2 74 9 299
2008 Term 18 59 18 6 0 0 0 76 6 17

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 43 10 5 1 0 0 84 6 331
2018 Casual 38 51 0 11 0 0 0 89 11 10
2017 Indeterminate (permanent) 42 42 7 8 2 0 0 83 9 332
2014 Indeterminate (permanent) 43 39 10 6 1 0 0 82 7 304
2014 Term 73 21 0 7 0 0 0 93 7 13
2011 Indeterminate (permanent) 45 36 10 8 2 0 0 80 9 291
2011 Term 59 29 6 6 0 0 0 88 6 15
2008 Indeterminate (permanent) 42 38 9 5 5 0 0 80 10 298
2008 Term 24 65 0 12 0 0 0 88 12 17

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 38 6 4 2 0 0 88 6 327
2018 Term 38 39 9 0 13 0 0 78 13 10
2018 Casual 60 22 18 0 0 0 0 82 0 10
2017 Indeterminate (permanent) 46 40 7 4 2 0 0 86 7 332
2014 Indeterminate (permanent) 48 37 7 6 2 0 0 86 7 304
2014 Term 59 41 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 45 44 5 5 2 0 0 88 7 293
2011 Term 54 29 17 0 0 0 0 83 0 15
2008 Indeterminate (permanent) 48 40 5 5 2 0 0 88 6 299
2008 Term 29 53 18 0 0 0 0 82 0 17

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 41 17 8 6 1 0 68 15 330
2018 Term 42 9 19 11 9 9 0 57 23 10
2018 Casual 38 40 13 0 0 9 0 86 0 10
2017 Indeterminate (permanent) 31 42 10 7 7 2 0 75 14 331
2014 Indeterminate (permanent) 30 39 15 10 6 1 0 70 15 303
2014 Term 52 27 14 7 0 0 0 79 7 13
2011 Indeterminate (permanent) 32 38 14 8 6 1 0 72 14 293
2011 Term 35 38 6 6 10 0 6 78 16 15
2008 Indeterminate (permanent) 23 44 13 10 8 1 1 68 18 299
2008 Term 12 41 29 12 0 6 0 56 13 17

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 34 14 12 15 1 2 57 29 330
2018 Term 34 37 0 0 9 11 8 88 12 10
2018 Casual 31 35 0 0 0 9 25 100 0 10
2017 Indeterminate (permanent) 22 33 14 12 17 1 1 56 29 332
2014 Indeterminate (permanent) 17 30 15 19 16 1 2 49 36 304
2014 Term 46 40 7 0 0 7 0 93 0 13
2011 Indeterminate (permanent) 19 27 13 23 16 0 2 47 39 293
2011 Term 34 23 0 6 16 11 10 73 27 15
2008 Indeterminate (permanent) 15 36 12 15 16 2 3 54 33 297
2008 Term 24 12 24 12 18 6 6 40 33 17

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 39 7 7 4 0 0 81 11 328
2018 Term 38 37 13 0 0 0 11 85 0 10
2018 Casual 46 22 9 11 0 0 13 77 13 10
2017 Indeterminate (permanent) 45 38 7 6 4 0 0 83 10 332
2014 Indeterminate (permanent) 32 42 11 10 5 0 0 74 15 303
2014 Term 66 27 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 36 41 10 7 4 1 1 79 11 291
2011 Term 34 44 0 16 6 0 0 79 21 15

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 36 10 8 4 0 0 78 12 327
2018 Term 30 27 22 9 0 11 0 64 11 10
2018 Casual 57 31 0 0 0 0 13 100 0 10
2017 Indeterminate (permanent) 43 36 10 7 4 0 0 79 11 331
2014 Indeterminate (permanent) 41 34 9 11 4 0 0 75 15 304
2014 Term 59 27 7 7 0 0 0 86 7 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 37 15 6 3 0 0 77 8 331
2018 Term 38 39 13 9 0 0 0 78 9 10
2018 Casual 62 29 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 38 43 10 5 4 0 0 82 8 331
2014 Indeterminate (permanent) 37 41 12 8 2 1 0 78 10 304
2014 Term 59 34 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 38 45 9 5 2 0 1 84 7 292
2011 Term 56 23 6 15 0 0 0 79 15 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 38 18 6 4 1 0 72 10 331
2018 Term 21 40 28 0 0 0 11 68 0 10
2017 Indeterminate (permanent) 29 43 15 7 4 2 0 74 11 333

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 62 25 5 5 2 0 1 87 8 330
2018 Term 63 19 9 0 9 0 0 81 9 10
2018 Casual 71 20 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 54 31 7 4 4 0 1 85 8 333
2014 Indeterminate (permanent) 44 31 11 9 4 0 1 76 13 302
2014 Term 46 41 0 14 0 0 0 86 14 13
2011 Indeterminate (permanent) 41 38 10 6 3 0 1 80 9 292
2011 Term 48 46 0 6 0 0 0 94 6 15

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 39 12 4 1 0 0 83 5 332
2018 Term 66 22 11 0 0 0 0 89 0 10
2018 Casual 63 18 11 8 0 0 0 81 8 10
2017 Indeterminate (permanent) 46 38 10 4 2 0 1 85 5 333
2014 Indeterminate (permanent) 33 39 17 9 2 0 0 72 11 303
2014 Term 52 27 20 0 0 0 0 80 0 13
2011 Indeterminate (permanent) 31 37 20 7 5 0 0 69 11 293
2011 Term 39 41 15 5 0 0 0 79 5 15
2008 Indeterminate (permanent) 25 39 20 10 5 0 0 64 16 297
2008 Term 18 35 24 12 6 0 6 56 19 17

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 25 42 33 331
2018 Term 19 38 43 10
2018 Casual 52 20 28 10
2017 Indeterminate (permanent) 30 37 32 333
2014 Indeterminate (permanent) 25 42 33 304
2014 Term 7 66 28 13
2011 Indeterminate (permanent) 28 40 31 293
2011 Term 21 32 47 15

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 15 38 39 0 0 7 84
2017 Indeterminate (permanent) 14 23 50 7 0 7 102
2014 Indeterminate (permanent) 22 27 40 5 9999 6 76
2011 Indeterminate (permanent) 26 18 42 8 9999 6 83
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 38 2 1 1 0 0 96 2 331
2018 Term 70 30 0 0 0 0 0 100 0 10
2018 Casual 42 38 9 11 0 0 0 80 11 10
2017 Indeterminate (permanent) 50 41 5 2 2 0 0 91 4 333
2014 Indeterminate (permanent) 46 39 9 4 1 1 0 85 6 304
2014 Term 86 7 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 48 40 7 4 2 0 0 88 5 293
2011 Term 55 18 12 6 10 0 0 73 16 15
2008 Indeterminate (permanent) 52 36 7 3 1 1 0 89 4 299
2008 Term 47 47 6 0 0 0 0 94 0 17

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 47 11 8 0 0 0 80 8 330
2018 Term 38 43 9 0 9 0 0 81 9 10
2018 Casual 42 26 22 11 0 0 0 67 11 10
2017 Indeterminate (permanent) 36 46 9 5 2 1 1 84 7 333
2014 Indeterminate (permanent) 42 49 7 1 1 0 0 91 2 304
2014 Term 66 27 7 0 0 0 0 93 0 13
2011 Indeterminate (permanent) 31 47 13 6 2 1 0 80 8 292
2011 Term 40 29 21 0 10 0 0 69 10 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 17 36 29 13 0 1 42 21 329
2018 Term 22 9 9 30 21 0 8 55 35 10
2018 Casual 0 13 49 29 9 0 0 38 13 10
2017 Indeterminate (permanent) 6 19 38 23 12 1 2 36 25 330
2014 Indeterminate (permanent) 8 25 41 17 7 1 1 25 34 304
2014 Term 0 19 27 34 14 0 7 51 20 13
2011 Indeterminate (permanent) 9 25 35 21 9 0 1 31 34 293
2011 Term 12 11 31 5 17 0 23 30 30 15
2008 Indeterminate (permanent) 11 29 34 17 6 0 2 24 41 299
2008 Term 18 12 53 12 6 0 0 18 29 17

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 8 29 39 19 0 1 59 12 330
2018 Term 9 19 32 0 29 11 0 33 32 10
2018 Casual 0 0 17 33 38 0 13 81 0 10
2017 Indeterminate (permanent) 5 13 33 28 16 1 4 46 19 330
2014 Indeterminate (permanent) 5 8 23 35 23 3 4 62 13 304
2014 Term 19 7 13 27 27 0 7 58 27 13
2011 Indeterminate (permanent) 5 9 24 35 20 2 6 59 15 293
2011 Term 12 15 6 27 17 0 23 57 35 15
2008 Indeterminate (permanent) 4 15 32 30 14 1 4 46 21 298
2008 Term 6 12 29 29 18 6 0 50 19 17

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 14 33 27 15 1 0 43 23 329
2018 Term 13 9 37 0 21 11 8 26 28 10
2018 Casual 0 28 22 27 11 0 13 43 32 10
2017 Indeterminate (permanent) 9 15 34 24 13 1 3 39 26 331
2014 Indeterminate (permanent) 11 23 33 18 10 1 3 30 36 304
2014 Term 0 13 27 46 7 0 7 57 14 13
2011 Indeterminate (permanent) 8 20 28 29 11 1 3 42 29 293
2011 Term 12 15 12 26 12 0 23 49 35 15
2008 Indeterminate (permanent) 9 25 35 19 8 0 4 28 36 297
2008 Term 13 13 56 6 0 13 0 7 29 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 2 11 37 34 15 0 0 49 13 329
2018 Term 0 9 22 39 9 0 20 60 12 10
2018 Casual 0 0 31 26 31 0 13 65 0 10
2017 Indeterminate (permanent) 5 10 35 32 16 0 2 49 15 328
2014 Indeterminate (permanent) 9 20 37 22 9 1 2 32 30 302
2014 Term 0 0 27 46 20 0 7 71 0 13
2011 Indeterminate (permanent) 8 22 33 24 11 0 2 35 31 293
2011 Term 0 11 33 22 17 0 17 47 13 15
2008 Indeterminate (permanent) 8 19 38 21 10 1 1 33 28 298
2008 Term 6 29 41 12 0 6 6 13 40 17

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 18 34 24 17 1 1 41 25 329
2018 Term 0 0 41 8 39 0 11 54 0 10
2018 Casual 0 18 28 33 9 0 13 48 21 10
2017 Indeterminate (permanent) 10 17 28 23 18 1 4 43 28 330
2014 Indeterminate (permanent) 14 26 31 15 10 2 1 25 42 303
2014 Term 0 13 39 7 14 7 21 28 18 13
2011 Indeterminate (permanent) 16 21 28 19 12 0 4 32 39 293
2011 Term 0 17 29 10 17 10 17 37 23 15
2008 Indeterminate (permanent) 16 24 26 19 12 1 3 32 41 298
2008 Term 24 12 24 24 0 6 12 29 43 17

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 6 15 32 24 21 1 2 46 21 328
2018 Term 19 19 0 21 21 8 13 53 47 10
2018 Casual 13 0 49 0 29 9 0 32 14 10
2017 Indeterminate (permanent) 10 17 26 26 17 1 3 45 28 330
2014 Indeterminate (permanent) 4 10 24 33 20 5 3 58 16 304
2014 Term 0 7 20 32 13 21 7 62 9 13
2011 Indeterminate (permanent) 2 15 26 28 21 3 5 53 19 293
2011 Term 0 31 0 29 23 0 17 62 38 15
2008 Indeterminate (permanent) 8 14 27 28 13 4 7 46 25 298
2008 Term 12 12 35 12 6 6 18 23 31 17

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 13 38 28 16 1 0 44 17 329
2018 Term 9 0 21 30 17 9 13 61 12 10
2018 Casual 8 0 60 0 20 0 13 23 9 10
2017 Indeterminate (permanent) 8 14 34 24 15 3 2 41 24 332
2014 Indeterminate (permanent) 9 16 39 22 10 2 2 33 26 304
2014 Term 7 7 20 39 14 7 7 61 16 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 30 9 9 4 1 0 78 13 329
2018 Term 47 21 0 32 0 0 0 68 32 10
2018 Casual 63 28 0 0 0 9 0 100 0 10
2017 Indeterminate (permanent) 50 29 7 7 5 2 0 80 12 332
2014 Indeterminate (permanent) 45 28 9 11 7 1 0 73 18 303
2014 Term 47 53 0 0 0 0 0 100 0 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 36 8 6 1 0 0 86 6 331
2018 Term 47 11 19 22 0 0 0 59 22 10
2018 Casual 74 17 0 9 0 0 0 91 9 10
2017 Indeterminate (permanent) 51 35 6 5 2 0 0 86 7 333
2014 Indeterminate (permanent) 43 39 5 8 4 0 0 83 12 304
2014 Term 79 14 7 0 0 0 0 93 0 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 41 8 4 2 0 0 85 6 330
2018 Term 34 66 0 0 0 0 0 100 0 10
2018 Casual 58 22 0 20 0 0 0 80 20 10

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 39 13 5 1 3 0 80 7 332
2018 Term 47 21 9 13 9 0 0 68 22 10
2018 Casual 49 20 22 0 0 9 0 76 0 10
2017 Indeterminate (permanent) 38 39 10 4 4 4 0 81 8 333
2014 Indeterminate (permanent) 47 39 6 3 3 3 0 89 5 304
2014 Term 66 27 0 0 0 7 0 100 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 41 8 6 2 1 0 83 8 330
2018 Term 38 39 9 13 0 0 0 78 13 10
2018 Casual 78 13 9 0 0 0 0 91 0 10
2017 Indeterminate (permanent) 41 42 9 6 1 1 0 84 7 333
2014 Indeterminate (permanent) 41 40 10 4 3 2 0 83 7 304
2014 Term 73 27 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 34 40 14 5 4 3 0 76 9 291
2011 Term 61 6 12 6 10 0 6 71 17 15

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 36 6 2 1 0 0 91 3 330
2018 Term 47 43 0 0 9 0 0 91 9 10
2018 Casual 78 22 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 53 35 5 5 2 0 0 88 7 333
2014 Indeterminate (permanent) 47 40 4 5 3 0 0 87 8 303
2014 Term 73 27 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 44 39 8 6 3 0 0 84 9 292
2011 Term 61 23 6 0 10 0 0 84 10 15
2008 Indeterminate (permanent) 47 35 10 4 3 0 0 82 7 296
2008 Term 29 41 18 0 12 0 0 71 12 17

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 36 14 11 5 6 2 67 17 331
2018 Term 29 34 9 9 9 9 0 69 21 10
2018 Casual 51 22 9 0 0 18 0 89 0 10
2017 Indeterminate (permanent) 29 34 13 9 5 6 4 70 16 332
2014 Indeterminate (permanent) 26 30 16 8 8 6 5 64 18 304
2014 Term 27 46 7 0 0 7 14 92 0 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 39 14 10 3 2 1 72 14 331
2018 Term 17 43 19 0 9 11 0 68 11 10
2018 Casual 37 22 22 11 0 9 0 64 12 10
2017 Indeterminate (permanent) 32 38 12 9 4 3 1 73 14 333
2014 Indeterminate (permanent) 39 35 10 7 6 3 0 76 14 304
2014 Term 60 27 7 7 0 0 0 86 7 13
2011 Indeterminate (permanent) 32 34 12 8 7 5 2 71 16 292
2011 Term 60 23 0 6 6 0 6 88 12 15
2008 Indeterminate (permanent) 33 33 12 7 8 5 1 71 16 299
2008 Term 41 35 0 12 0 6 6 87 13 17

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 47 17 7 1 1 0 75 8 329
2018 Casual 29 38 24 0 0 9 0 74 0 10

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 20 20 16 11 13 5 44 32 331
2018 Term 0 13 39 9 9 21 8 18 26 10
2018 Casual 20 26 9 13 11 9 13 58 30 10
2017 Indeterminate (permanent) 15 22 18 14 14 15 3 45 34 333
2014 Indeterminate (permanent) 11 17 20 16 15 16 4 36 39 304
2014 Term 52 7 20 7 0 14 0 68 8 13
2011 Indeterminate (permanent) 11 16 16 15 17 19 6 36 42 293
2011 Term 29 11 33 0 15 6 6 45 17 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 12 88 329

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 40

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 69 40

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 40

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 40

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 40

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 40

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 40

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 31 40

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 67 40

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 40

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 40

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 49 40

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 29 40

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 40

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 40

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 40

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 13 40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 40

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 40

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 40

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 46 40

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 40

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 40

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 40

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 17 19 6 3 31 8 54 15 329
2018 Term 29 11 9 0 23 19 9 56 31 10
2018 Casual 38 9 13 11 0 29 0 67 16 10
2017 Indeterminate (permanent) 12 22 17 6 6 29 10 54 18 333
2014 Indeterminate (permanent) 11 15 19 5 7 35 7 46 21 304
2014 Term 39 13 0 0 0 34 14 100 0 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 39 18 5 2 8 0 73 7 329
2018 Term 29 30 0 0 23 19 0 72 28 10
2018 Casual 37 13 22 11 0 18 0 60 13 10
2017 Indeterminate (permanent) 25 36 16 6 6 10 1 68 13 332
2014 Indeterminate (permanent) 21 31 18 4 6 20 1 65 12 304
2014 Term 34 32 14 0 0 20 0 83 0 13
2011 Indeterminate (permanent) 28 34 18 5 4 11 0 70 9 293
2011 Term 29 26 22 0 0 23 0 72 0 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 7 93 329
2018 Casual 0 100 10

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 17 19 3 2 33 7 59 9 329
2018 Term 20 9 11 23 0 28 9 46 36 10
2018 Casual 38 11 22 0 0 29 0 69 0 10
2017 Indeterminate (permanent) 15 17 15 2 4 40 7 60 12 330
2014 Indeterminate (permanent) 12 16 17 3 3 45 5 56 11 304
2014 Term 20 25 0 0 0 28 27 100 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 34 19 3 2 11 0 73 6 331
2018 Term 29 19 11 13 9 19 0 58 28 10
2018 Casual 49 11 22 0 0 18 0 74 0 10
2017 Indeterminate (permanent) 28 34 16 3 3 14 2 74 8 331
2014 Indeterminate (permanent) 25 28 15 4 3 23 2 71 9 302
2014 Term 34 32 7 0 0 27 0 91 0 13
2011 Indeterminate (permanent) 35 36 11 3 3 11 1 80 7 293
2011 Term 56 5 12 0 0 27 0 84 0 15
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 26 10 3 3 0 0 84 6 328
2018 Term 53 30 9 0 0 0 8 90 0 10
2018 Casual 91 9 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 60 24 6 3 4 2 0 86 8 333

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 41 11 5 1 1 0 82 7 331
2018 Term 21 58 8 13 0 0 0 79 13 10
2018 Casual 42 17 31 0 11 0 0 58 11 10
2017 Indeterminate (permanent) 34 46 10 5 2 2 0 82 8 333

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 40 18 4 4 0 0 74 8 332
2018 Term 17 30 34 19 0 0 0 47 19 10
2018 Casual 33 29 18 0 11 9 0 68 12 10
2017 Indeterminate (permanent) 25 44 19 6 5 1 0 70 11 333

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 25 21 10 16 0 1 52 27 331
2018 Term 49 0 30 9 11 0 0 49 21 10
2018 Casual 22 29 40 0 9 0 0 51 9 10
2017 Indeterminate (permanent) 20 23 22 14 20 0 1 43 34 333

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 35 30 12 5 0 1 52 17 331
2018 Term 36 11 34 19 0 0 0 47 19 10
2018 Casual 29 20 33 9 9 0 0 49 18 10
2017 Indeterminate (permanent) 16 30 32 14 7 0 2 46 21 330

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 38 27 9 3 0 1 61 12 329
2018 Term 27 30 23 9 0 0 11 64 11 10
2018 Casual 33 26 42 0 0 0 0 58 0 10
2017 Indeterminate (permanent) 20 37 24 9 8 0 2 58 17 332

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 28 28 17 8 0 1 47 25 330
2018 Term 27 21 43 0 9 0 0 47 9 10
2018 Casual 20 17 22 0 42 0 0 37 42 10
2017 Indeterminate (permanent) 16 29 25 17 9 0 3 47 27 332

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 31 13 2 1 0 4 84 3 330
2018 Term 58 30 0 0 0 11 0 100 0 10
2018 Casual 58 29 0 0 0 0 13 100 0 10
2017 Indeterminate (permanent) 42 29 16 2 1 0 9 78 4 332

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 31 16 9 4 0 1 70 13 331
2018 Term 49 21 21 9 0 0 0 70 9 10
2018 Casual 24 35 13 9 20 0 0 58 29 10
2017 Indeterminate (permanent) 30 34 20 9 6 0 1 65 15 329

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 36 18 7 4 0 1 70 11 331
2018 Term 31 58 0 0 0 11 0 100 0 10
2018 Casual 54 37 0 9 0 0 0 91 9 10
2017 Indeterminate (permanent) 30 35 22 7 5 0 1 66 12 328

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 39 19 7 2 1 2 71 9 329
2018 Casual 42 17 42 0 0 0 0 58 0 10
2017 Indeterminate (permanent) 24 37 24 10 3 0 1 63 13 328

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 35 18 7 3 0 1 71 10 330
2018 Term 47 9 13 21 9 0 0 57 30 10
2017 Indeterminate (permanent) 32 34 19 9 5 0 2 67 14 329

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 34 22 4 2 0 1 71 6 329
2018 Term 47 9 13 19 0 11 0 64 21 10
2018 Casual 31 60 0 0 9 0 0 91 9 10
2017 Indeterminate (permanent) 31 38 21 6 3 1 1 70 9 329

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 21 15 4 2 1 3 79 6 330
2018 Casual 61 17 22 0 0 0 0 78 0 10
2017 Indeterminate (permanent) 59 21 10 6 2 0 2 81 8 332

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 76 13 4 1 1 0 5 93 2 330
2018 Term 70 9 0 0 0 0 21 100 0 10
2018 Casual 92 8 0 0 0 0 0 100 0 10

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 69 14 8 1 4 0 3 86 6 329
2018 Term 68 0 0 23 0 0 9 75 25 10
2018 Casual 78 22 0 0 0 0 0 100 0 10
2017 Indeterminate (permanent) 70 14 5 4 3 1 3 87 8 331

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 28 16 3 3 0 2 77 7 327
2018 Term 50 19 23 9 0 0 0 68 9 10
2018 Casual 80 0 20 0 0 0 0 80 0 10
2017 Indeterminate (permanent) 51 27 14 2 3 0 2 80 5 330

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 21 13 5 5 0 2 76 11 329
2018 Term 38 21 22 19 0 0 0 59 19 10
2018 Casual 72 8 20 0 0 0 0 80 0 10
2017 Indeterminate (permanent) 59 21 8 6 4 0 2 81 10 329

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 18 5 2 1 0 23 89 4 326
2018 Term 61 9 0 0 0 0 30 100 0 10
2017 Indeterminate (permanent) 51 15 8 2 1 0 23 85 5 331

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 18 5 2 1 0 6 92 3 328
2018 Casual 81 0 0 11 0 8 0 88 12 10
2017 Indeterminate (permanent) 70 18 5 1 0 0 6 94 1 331

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 77 11 3 2 2 0 5 93 4 329
2018 Term 27 0 21 11 41 0 0 27 53 10
2018 Casual 22 26 0 29 11 0 13 54 46 10
2017 Indeterminate (permanent) 77 12 3 1 1 0 6 95 2 332

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 46 29 17 4 3 0 2 76 6 328
2018 Term 51 21 9 19 0 0 0 72 19 10
2018 Casual 60 20 9 0 11 0 0 80 11 10
2017 Indeterminate (permanent) 48 31 13 4 2 0 2 81 6 331

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 31 42 9 2 0 0 47 12 332
2018 Term 9 13 47 30 0 0 0 22 30 10
2018 Casual 31 38 11 9 11 0 0 69 20 10
2017 Indeterminate (permanent) 10 33 42 10 4 0 0 43 14 332

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 15 40 26 15 0 0 41 18 328
2018 Term 0 28 53 19 0 0 0 19 28 10
2018 Casual 20 18 49 0 13 0 0 13 38 10
2017 Indeterminate (permanent) 4 16 42 28 11 0 0 38 20 332
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 23 23 10 8 1 1 34 66 332
2018 Term 34 28 9 0 21 8 0 37 63 10
2017 Indeterminate (permanent) 28 21 18 14 13 4 0 30 70 333

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 215
2017 Indeterminate (permanent) 23 222

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 41 215
2017 Indeterminate (permanent) 37 222

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 215
2017 Indeterminate (permanent) 19 222

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 215
2017 Indeterminate (permanent) 41 222

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 215
2017 Indeterminate (permanent) 14 222

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 215

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 215
2017 Indeterminate (permanent) 37 222

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 5 42 23 13 5 12 211
2017 Indeterminate (permanent) 5 46 22 8 4 13 214

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 30 70 214

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 13 16 12 12 2 7 55 27 331
2018 Term 51 9 0 9 9 0 21 76 24 10
2018 Casual 48 9 0 0 9 0 34 86 14 10

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 26 12 22 16 0 7 47 41 214
2017 Indeterminate (permanent) 20 24 15 13 21 1 7 48 36 224

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 12 14 22 44 1 4 16 70 214
2017 Indeterminate (permanent) 4 7 9 17 51 3 8 13 77 223
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