2018 Public Service Employee Survey Results by Theme for Canadian Radio-television and Telecommunications Commission by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 55 34 6 1 5 0 0 89 5 118
2018 Non-supervisor 36 43 10 8 3 0 0 79 11 238
2017 Supervisor 46 42 6 4 2 0 0 88 6 117
2017 Non-supervisor 29 49 12 7 3 0 0 78 11 233
2014 Supervisor 50 36 10 2 2 0 0 86 4 109
2014 Non-supervisor 35 41 13 7 4 0 0 75 11 218
2011 Supervisor 55 34 6 2 3 0 0 89 5 99
2011 Non-supervisor 35 39 13 9 3 0 0 75 13 216
2008 Supervisor 53 28 9 6 4 0 0 81 10 100
2008 Non-supervisor 35 42 11 6 4 0 0 78 11 233

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 48 34 9 7 3 0 0 81 10 118
2018 Non-supervisor 34 41 14 7 4 0 0 75 11 237
2017 Supervisor 39 41 14 4 3 0 0 80 7 117
2017 Non-supervisor 35 39 12 7 6 0 0 74 14 235

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 63 31 4 2 1 0 0 94 3 117
2018 Non-supervisor 48 39 9 3 1 0 0 87 4 237
2017 Supervisor 59 35 3 2 1 0 0 94 3 116
2017 Non-supervisor 48 39 9 4 1 0 0 87 5 235
2014 Supervisor 77 18 3 1 1 0 0 96 2 109
2014 Non-supervisor 49 37 10 4 0 0 0 86 4 218
2011 Supervisor 68 25 6 1 0 0 0 93 1 99
2011 Non-supervisor 52 33 11 4 0 0 0 85 4 216

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 59 30 7 2 2 0 0 89 4 117
2018 Non-supervisor 40 42 9 6 2 0 0 83 8 238
2017 Supervisor 55 33 5 6 1 0 0 88 7 115
2017 Non-supervisor 38 45 9 4 4 0 0 84 8 235
2014 Supervisor 54 37 6 1 2 0 0 91 3 109
2014 Non-supervisor 41 36 14 5 4 0 0 77 9 217
2011 Supervisor 56 33 6 3 2 0 0 89 5 99
2011 Non-supervisor 41 39 11 6 2 0 0 81 8 216
2008 Supervisor 56 26 9 6 3 0 0 82 9 100
2008 Non-supervisor 41 45 8 4 2 0 0 86 6 233

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 69 22 7 1 1 0 0 91 2 117
2018 Non-supervisor 54 27 12 4 2 1 0 81 7 239
2017 Supervisor 50 36 8 4 2 1 0 86 6 117
2017 Non-supervisor 49 30 11 7 2 1 0 80 9 234
2014 Supervisor 49 36 7 3 5 0 0 85 7 108
2014 Non-supervisor 44 35 8 8 5 0 0 79 14 217
2011 Supervisor 54 31 7 4 3 0 0 86 7 99
2011 Non-supervisor 47 29 15 6 4 0 0 75 10 216

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 64 27 3 5 0 0 0 92 5 117
2018 Non-supervisor 49 33 13 5 2 0 0 81 6 238
2017 Supervisor 47 39 7 5 3 0 0 86 8 117
2017 Non-supervisor 46 32 14 6 2 0 0 78 8 235
2014 Supervisor 47 39 8 4 3 0 0 85 6 108
2014 Non-supervisor 39 36 11 6 7 0 0 75 13 217
2011 Supervisor 49 41 5 3 2 0 0 90 5 98
2011 Non-supervisor 42 32 13 8 4 0 0 74 12 216
2008 Supervisor 47 35 10 5 2 0 1 83 7 100
2008 Non-supervisor 38 43 10 6 3 0 0 81 9 233

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 52 25 12 6 2 3 0 80 8 117
2018 Non-supervisor 46 27 10 9 4 2 1 76 14 240
2017 Supervisor 43 27 15 10 2 3 0 72 13 117
2017 Non-supervisor 41 23 17 8 5 5 0 68 15 234
2014 Supervisor 48 20 15 6 6 4 1 71 13 108
2014 Non-supervisor 38 30 14 8 6 3 0 70 15 217
2011 Supervisor 58 20 12 4 5 0 0 79 9 99
2011 Non-supervisor 38 26 12 10 7 7 0 69 18 215
2008 Supervisor 49 23 11 6 5 5 1 77 12 100
2008 Non-supervisor 36 30 12 9 7 3 1 70 17 233
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 54 31 8 2 2 1 1 87 5 118
2018 Non-supervisor 52 26 12 4 4 1 1 80 8 237
2017 Supervisor 57 28 10 1 3 2 0 87 3 117
2017 Non-supervisor 51 28 10 5 1 3 2 83 6 233
2014 Supervisor 51 23 14 5 4 1 2 77 8 109
2014 Non-supervisor 49 26 12 5 6 2 0 77 11 218
2011 Supervisor 49 29 12 4 5 0 0 79 9 99
2011 Non-supervisor 45 31 12 4 5 3 0 78 10 217
2008 Supervisor 45 28 14 6 2 4 1 77 8 100
2008 Non-supervisor 39 33 15 4 3 5 1 77 7 232

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 52 33 8 4 2 0 1 86 6 115
2018 Non-supervisor 46 33 9 7 4 1 1 80 11 236
2017 Supervisor 52 36 4 6 2 1 0 88 7 117
2017 Non-supervisor 48 32 8 6 4 0 1 81 10 234
2014 Supervisor 46 33 12 4 2 0 2 81 6 109
2014 Non-supervisor 43 31 10 10 7 0 0 73 17 218
2011 Supervisor 48 36 8 3 4 0 0 85 7 99
2011 Non-supervisor 39 36 9 7 7 1 1 76 14 217
2008 Supervisor 46 34 7 9 3 0 1 81 12 100
2008 Non-supervisor 37 37 13 7 4 1 1 75 11 232

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 57 27 10 3 2 0 2 85 5 118
2018 Non-supervisor 52 28 8 8 4 0 1 80 12 238
2017 Supervisor 55 32 8 2 3 1 0 87 5 117
2017 Non-supervisor 54 26 8 6 5 0 1 81 12 235
2014 Supervisor 53 27 5 7 5 1 2 82 12 109
2014 Non-supervisor 47 29 9 6 9 0 0 76 15 218

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 39 36 17 7 2 0 0 74 9 117
2018 Non-supervisor 36 39 11 8 2 4 0 78 10 240
2017 Supervisor 29 34 13 13 8 2 1 65 22 116
2017 Non-supervisor 29 36 17 7 4 6 0 69 12 235
2014 Supervisor 28 46 11 7 7 2 0 75 14 108
2014 Non-supervisor 20 45 14 5 9 6 0 70 15 217
2011 Supervisor 26 40 16 7 7 3 1 68 15 99
2011 Non-supervisor 20 33 20 13 5 8 1 59 20 217

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 44 34 11 5 5 1 0 79 10 117
2018 Non-supervisor 33 39 12 10 3 2 0 74 13 239
2017 Supervisor 32 36 13 13 5 1 0 69 18 117
2017 Non-supervisor 28 37 17 10 5 2 0 67 16 235
2014 Supervisor 32 42 14 5 7 1 0 74 12 109
2014 Non-supervisor 23 41 16 10 9 0 0 64 20 217
2011 Supervisor 29 34 20 9 5 2 0 65 15 99
2011 Non-supervisor 22 43 17 7 8 2 0 67 15 216
2008 Supervisor 31 40 14 9 6 0 0 71 15 100
2008 Non-supervisor 24 44 14 8 7 3 0 70 15 233

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 35 42 15 5 2 2 0 78 7 116
2018 Non-supervisor 29 37 19 9 3 4 0 68 12 239
2017 Supervisor 28 40 21 8 2 1 0 69 10 117
2017 Non-supervisor 23 34 15 13 4 10 1 64 19 235
2014 Supervisor 27 42 16 6 5 4 0 72 11 109
2014 Non-supervisor 15 39 23 11 6 5 0 57 19 216
2011 Supervisor 22 45 22 8 0 2 0 69 8 99
2011 Non-supervisor 17 47 21 8 3 3 0 67 12 217
2008 Supervisor 23 40 24 11 2 0 0 63 13 100
2008 Non-supervisor 18 43 17 11 3 7 0 66 16 233

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 25 46 17 9 2 2 0 72 11 117
2018 Non-supervisor 24 39 17 12 7 1 0 64 19 240
2017 Supervisor 22 43 18 10 4 2 0 67 15 117
2017 Non-supervisor 22 33 17 14 8 5 0 59 23 235
2014 Supervisor 20 49 16 10 5 0 0 69 15 109
2014 Non-supervisor 16 33 21 16 11 2 0 51 28 217
2011 Supervisor 28 43 10 16 0 2 0 73 17 99
2011 Non-supervisor 21 48 13 12 5 1 0 70 17 217
2008 Supervisor 28 52 9 8 3 0 0 80 11 100
2008 Non-supervisor 19 48 16 12 4 2 0 68 16 231
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 40 39 8 7 6 0 0 79 13 118
2018 Non-supervisor 35 39 12 7 7 0 0 74 14 237
2017 Supervisor 33 42 17 4 3 0 1 75 8 117
2017 Non-supervisor 37 34 15 8 6 0 0 71 14 234
2014 Supervisor 32 37 12 13 5 0 0 70 18 109
2014 Non-supervisor 32 34 12 12 9 0 0 67 20 217
2011 Supervisor 34 36 13 13 4 0 0 70 17 99
2011 Non-supervisor 25 38 18 8 11 0 0 63 19 215

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 45 40 9 2 3 0 0 85 6 117
2018 Non-supervisor 32 48 10 7 3 0 1 80 10 240
2017 Supervisor 43 46 2 7 2 0 0 89 9 117
2017 Non-supervisor 33 42 13 7 4 0 0 76 11 235

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 23 36 18 11 5 6 2 64 17 118
2018 Non-supervisor 13 19 16 16 10 21 5 43 35 239
2017 Supervisor 15 33 16 17 11 8 0 52 31 117
2017 Non-supervisor 13 19 16 16 8 25 3 45 33 234
2014 Supervisor 22 34 16 15 5 6 2 61 22 109
2014 Non-supervisor 8 20 16 15 16 23 2 38 41 217

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 47 38 7 6 2 0 0 85 7 118
2018 Non-supervisor 41 38 9 9 3 0 1 79 11 237
2017 Supervisor 46 32 12 6 3 2 0 79 8 117
2017 Non-supervisor 40 37 10 6 4 0 1 79 11 235
2014 Supervisor 40 39 12 5 2 0 2 81 7 109
2014 Non-supervisor 42 28 12 9 6 1 1 72 16 218
2011 Supervisor 43 35 13 6 3 0 0 78 9 99
2011 Non-supervisor 36 36 11 5 8 1 2 75 14 217
2008 Supervisor 39 36 12 9 4 0 0 75 13 100
2008 Non-supervisor 34 43 9 7 6 1 1 78 13 231

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 33 33 15 7 3 2 6 72 12 117
2017 Supervisor 31 38 8 6 6 7 5 77 14 117
2014 Supervisor 28 36 7 9 2 4 14 78 13 109

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 43 43 5 6 3 0 0 86 9 118
2018 Non-supervisor 31 48 11 7 1 0 1 81 8 240
2017 Supervisor 44 43 7 4 3 0 0 87 7 117
2017 Non-supervisor 39 35 12 12 2 0 0 74 14 235
2014 Supervisor 38 41 11 6 3 0 2 80 9 109
2014 Non-supervisor 28 42 13 8 8 1 1 71 16 218
2011 Supervisor 45 40 11 2 2 1 0 85 4 99
2011 Non-supervisor 27 45 13 7 5 0 4 74 12 217
2008 Supervisor 34 36 19 5 3 0 3 72 8 100
2008 Non-supervisor 26 47 16 7 3 0 2 74 10 233

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 53 42 4 0 1 0 0 95 1 118
2018 Non-supervisor 36 44 12 7 2 0 0 79 9 238
2017 Supervisor 47 46 2 4 1 0 0 93 5 117
2017 Non-supervisor 38 40 10 10 2 0 0 78 12 234
2014 Supervisor 50 38 8 4 0 0 0 88 4 109
2014 Non-supervisor 41 39 11 7 2 0 0 80 9 218
2011 Supervisor 58 30 7 4 1 0 0 88 5 98
2011 Non-supervisor 41 37 11 9 2 0 0 78 10 216
2008 Supervisor 44 37 10 5 4 0 0 81 9 100
2008 Non-supervisor 41 40 9 6 5 0 0 81 11 232

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 64 31 1 3 2 0 0 95 5 116
2018 Non-supervisor 44 40 9 4 3 0 0 84 6 237
2017 Supervisor 55 39 2 5 0 0 0 93 5 117
2017 Non-supervisor 40 43 9 4 4 0 0 83 8 234
2014 Supervisor 60 34 4 1 1 0 0 95 2 109
2014 Non-supervisor 44 39 8 7 2 0 0 83 10 218
2011 Supervisor 60 33 6 0 2 0 0 92 2 99
2011 Non-supervisor 40 46 5 6 2 0 0 86 8 217
2008 Supervisor 54 37 5 3 1 0 0 91 4 100
2008 Non-supervisor 45 40 7 6 2 0 0 85 7 233

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 29 49 11 6 5 1 0 78 11 118
2018 Non-supervisor 27 35 20 9 6 2 0 64 16 238
2017 Supervisor 28 47 11 8 5 1 0 76 13 115
2017 Non-supervisor 33 39 10 6 7 4 0 75 14 235
2014 Supervisor 37 43 13 4 3 1 0 81 6 108
2014 Non-supervisor 27 36 15 12 9 1 1 64 21 216
2011 Supervisor 39 35 14 5 6 0 0 75 11 99
2011 Non-supervisor 30 39 13 9 5 2 2 71 15 217
2008 Supervisor 24 45 10 13 8 0 0 69 21 100
2008 Non-supervisor 22 42 17 9 6 3 1 67 16 233

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 23 38 12 10 14 0 4 63 25 118
2018 Non-supervisor 23 32 13 13 15 2 3 58 29 238
2017 Supervisor 27 35 12 12 12 1 2 63 25 117
2017 Non-supervisor 20 31 15 11 18 2 2 54 31 234
2014 Supervisor 24 28 14 16 11 3 4 57 29 108
2014 Non-supervisor 16 31 15 18 17 1 2 48 36 217
2011 Supervisor 29 29 11 19 10 0 2 59 30 99
2011 Non-supervisor 17 25 12 22 18 2 4 45 42 217
2008 Supervisor 16 37 11 16 15 0 5 56 33 100
2008 Non-supervisor 16 32 14 13 16 4 4 53 32 231

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 56 36 4 3 2 0 0 92 4 117
2018 Non-supervisor 36 40 10 9 5 0 1 76 14 236
2017 Supervisor 56 36 4 3 2 0 0 92 4 116
2017 Non-supervisor 38 39 10 7 6 0 0 77 13 235
2014 Supervisor 45 42 6 5 1 0 0 87 6 108
2014 Non-supervisor 27 41 12 11 8 0 0 69 19 218
2011 Supervisor 50 36 7 5 2 0 0 86 7 99
2011 Non-supervisor 30 45 10 9 5 1 1 76 13 216

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 55 32 5 5 3 0 0 87 8 117
2018 Non-supervisor 37 37 12 9 4 0 1 75 13 235
2017 Supervisor 49 36 6 6 3 0 0 85 9 116
2017 Non-supervisor 42 34 12 7 4 0 0 76 11 233
2014 Supervisor 55 28 7 10 0 0 0 83 10 109
2014 Non-supervisor 35 35 11 11 8 0 0 70 19 218

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 52 28 14 5 2 0 0 80 7 118
2018 Non-supervisor 36 41 15 5 3 0 0 76 8 239
2017 Supervisor 44 45 6 3 3 0 0 89 5 116
2017 Non-supervisor 36 42 12 5 5 0 0 78 10 234
2014 Supervisor 44 38 11 6 1 0 0 82 7 109
2014 Non-supervisor 34 41 11 8 5 1 0 76 13 218
2011 Supervisor 49 42 4 1 2 0 2 93 3 99
2011 Non-supervisor 35 44 10 7 2 1 0 80 9 216

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 46 36 11 3 3 0 1 83 6 118
2018 Non-supervisor 28 38 20 6 5 1 1 68 12 238
2017 Supervisor 35 45 13 4 2 1 0 81 6 117
2017 Non-supervisor 26 41 16 8 5 4 0 70 14 235

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 68 21 6 3 3 0 0 89 5 116
2018 Non-supervisor 61 26 5 6 2 0 1 87 8 240
2017 Supervisor 51 35 5 5 4 0 0 86 9 117
2017 Non-supervisor 54 28 8 3 5 0 2 84 8 235
2014 Supervisor 42 33 12 5 7 0 1 76 13 109
2014 Non-supervisor 44 30 10 10 5 0 0 75 15 216
2011 Supervisor 36 44 7 6 5 1 0 82 11 99
2011 Non-supervisor 44 36 10 6 2 0 1 81 8 216

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 34 37 18 7 4 0 0 71 11 118
2018 Non-supervisor 50 38 9 2 0 0 0 89 2 240
2017 Supervisor 30 45 14 8 3 0 1 75 11 117
2017 Non-supervisor 56 33 8 1 1 0 1 90 2 235
2014 Supervisor 20 41 19 15 5 0 1 61 20 109
2014 Non-supervisor 40 37 15 7 1 0 0 77 8 217
2011 Supervisor 22 31 28 11 8 0 0 53 19 99
2011 Non-supervisor 36 41 15 5 3 0 0 77 8 217
2008 Supervisor 8 33 30 21 7 0 1 41 28 100
2008 Non-supervisor 32 42 16 6 4 0 0 74 10 231

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Supervisor 27 43 31 117
2018 Non-supervisor 25 41 34 240
2017 Supervisor 32 31 37 117
2017 Non-supervisor 31 38 31 235
2014 Supervisor 26 39 35 108
2014 Non-supervisor 24 45 32 217
2011 Supervisor 25 42 33 99
2011 Non-supervisor 28 39 32 217

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Supervisor 24 25 38 0 3 9 31
2018 Non-supervisor 9 41 34 0 9 7 62
2017 Supervisor 14 22 53 5 0 6 37
2017 Non-supervisor 12 21 43 6 11 7 73
2014 Supervisor 34 10 45 7 9999 3 29
2014 Non-supervisor 14 35 37 5 9999 9 51
2011 Supervisor 28 24 40 4 9999 4 25
2011 Non-supervisor 23 14 44 9 9999 9 61
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 70 29 1 0 1 0 0 98 1 118
2018 Non-supervisor 53 42 3 2 0 0 0 95 2 239
2017 Supervisor 58 35 4 3 1 0 0 93 3 117
2017 Non-supervisor 47 41 7 1 3 0 0 89 4 235
2014 Supervisor 58 36 6 0 0 0 0 94 0 109
2014 Non-supervisor 43 37 9 7 2 1 0 81 9 218
2011 Supervisor 64 29 4 3 0 0 0 93 3 99
2011 Non-supervisor 41 42 10 4 3 0 0 83 7 217
2008 Supervisor 62 27 7 3 0 1 0 90 3 100
2008 Non-supervisor 48 39 7 3 1 1 0 88 5 233

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 39 40 12 8 1 0 0 79 9 117
2018 Non-supervisor 32 48 11 8 0 1 0 80 8 239
2017 Supervisor 41 47 9 2 0 1 0 89 2 117
2017 Non-supervisor 35 43 10 8 2 2 1 80 10 235
2014 Supervisor 48 45 5 1 0 0 0 94 1 109
2014 Non-supervisor 40 48 8 1 2 0 0 89 3 217
2011 Supervisor 36 45 9 8 1 2 0 82 9 99
2011 Non-supervisor 31 46 15 4 3 1 0 78 7 216

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 4 13 44 25 12 0 2 37 18 117
2018 Non-supervisor 4 18 31 31 15 0 0 46 22 238
2017 Supervisor 7 22 39 25 7 0 0 32 29 117
2017 Non-supervisor 6 16 36 22 16 1 4 39 23 232
2014 Supervisor 6 23 44 16 8 1 2 25 30 109
2014 Non-supervisor 8 25 39 18 8 1 0 26 34 217
2011 Supervisor 8 24 40 22 4 0 2 26 32 99
2011 Non-supervisor 9 25 31 21 12 0 3 33 34 217
2008 Supervisor 15 29 38 16 2 0 0 18 44 100
2008 Non-supervisor 9 27 33 19 9 0 3 29 37 233

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 2 14 23 45 15 0 2 60 16 117
2018 Non-supervisor 5 5 30 34 24 1 1 60 10 239
2017 Supervisor 3 17 40 29 9 1 1 39 20 117
2017 Non-supervisor 5 11 30 26 21 2 6 50 18 232
2014 Supervisor 6 5 19 45 18 2 5 67 12 109
2014 Non-supervisor 4 9 24 31 25 3 3 60 15 218
2011 Supervisor 2 6 26 34 23 1 7 63 9 99
2011 Non-supervisor 6 11 20 34 18 2 8 58 19 217
2008 Supervisor 0 18 33 35 13 0 1 48 18 100
2008 Non-supervisor 6 15 28 27 16 3 5 46 23 232

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 7 9 34 30 19 0 1 50 16 117
2018 Non-supervisor 9 18 33 25 14 1 1 39 27 238
2017 Supervisor 5 14 41 29 10 0 0 40 19 116
2017 Non-supervisor 11 16 29 20 17 2 5 40 29 234
2014 Supervisor 7 19 35 22 14 0 2 37 27 109
2014 Non-supervisor 14 23 32 19 8 2 3 28 39 218
2011 Supervisor 4 16 25 36 13 0 5 52 21 99
2011 Non-supervisor 10 22 27 24 12 2 4 38 33 217
2008 Supervisor 8 22 41 20 9 0 0 29 30 100
2008 Non-supervisor 10 26 31 17 8 2 6 27 39 230

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 3 12 41 32 10 0 1 43 15 117
2018 Non-supervisor 2 9 34 36 18 0 1 55 11 238
2017 Supervisor 4 13 44 29 9 0 1 38 17 116
2017 Non-supervisor 5 8 27 32 23 0 4 58 13 230
2014 Supervisor 11 22 36 22 7 1 1 29 34 109
2014 Non-supervisor 7 17 37 25 11 1 3 37 24 216
2011 Supervisor 9 27 43 14 5 0 2 19 37 99
2011 Non-supervisor 6 19 28 29 14 1 3 45 26 217
2008 Supervisor 10 29 45 12 3 1 0 15 39 100
2008 Non-supervisor 7 16 34 26 13 2 2 41 23 232

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 7 27 39 19 8 0 0 26 35 116
2018 Non-supervisor 5 13 30 26 22 2 2 50 18 239
2017 Supervisor 9 27 35 21 6 0 1 28 37 117
2017 Non-supervisor 9 11 22 24 26 2 7 54 22 232
2014 Supervisor 17 30 35 9 6 2 2 15 48 108
2014 Non-supervisor 13 23 29 18 12 3 2 31 39 218
2011 Supervisor 18 25 36 15 2 0 4 18 45 99
2011 Non-supervisor 14 18 23 20 18 1 6 41 34 217
2008 Supervisor 28 31 24 13 4 0 0 17 59 100
2008 Non-supervisor 10 19 26 23 16 1 5 42 31 232

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 8 19 38 22 12 0 1 34 27 116
2018 Non-supervisor 5 12 28 25 25 2 2 53 18 238
2017 Supervisor 9 20 39 25 5 0 2 31 30 117
2017 Non-supervisor 9 14 19 26 24 2 5 54 26 232
2014 Supervisor 4 12 25 38 16 2 4 57 16 109
2014 Non-supervisor 4 10 24 30 21 8 4 58 16 218
2011 Supervisor 1 14 34 22 22 2 5 47 16 99
2011 Non-supervisor 3 17 20 30 21 3 7 56 22 217
2008 Supervisor 8 17 28 31 14 0 2 46 26 100
2008 Non-supervisor 8 12 25 25 14 7 9 46 24 232

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 6 11 42 30 11 0 0 41 17 117
2018 Non-supervisor 4 12 36 27 18 2 1 46 17 238
2017 Supervisor 7 14 42 26 9 1 1 36 22 117
2017 Non-supervisor 8 13 30 22 19 3 4 44 23 234
2014 Supervisor 9 11 40 25 11 1 3 37 21 109
2014 Non-supervisor 10 17 37 21 9 3 2 32 29 218

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 60 25 7 6 2 0 0 85 8 118
2018 Non-supervisor 43 32 9 10 5 1 0 76 15 237
2017 Supervisor 60 29 2 5 4 1 0 89 9 117
2017 Non-supervisor 46 28 9 8 6 3 0 76 14 234
2014 Supervisor 51 32 7 6 4 0 0 83 10 109
2014 Non-supervisor 41 26 9 12 10 1 0 68 23 217

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 54 34 5 7 0 0 0 88 7 118
2018 Non-supervisor 49 36 9 6 1 0 0 84 7 239
2017 Supervisor 52 38 5 2 2 0 0 91 4 117
2017 Non-supervisor 52 30 8 6 2 1 0 83 9 235
2014 Supervisor 52 38 3 5 3 0 0 90 7 109
2014 Non-supervisor 40 38 8 9 5 0 0 79 14 218

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 53 40 3 4 0 0 0 93 4 117
2018 Non-supervisor 40 41 10 5 3 0 0 82 7 239

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 42 43 8 5 2 0 0 85 6 118
2018 Non-supervisor 39 34 15 6 2 4 0 77 8 240
2017 Supervisor 39 44 8 4 2 2 0 85 7 117
2017 Non-supervisor 38 37 11 3 4 6 0 80 8 235
2014 Supervisor 53 42 4 0 2 0 0 95 2 108
2014 Non-supervisor 45 36 6 5 4 4 0 85 9 217

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 44 42 9 3 2 0 0 86 6 116
2018 Non-supervisor 43 38 8 7 2 2 0 82 9 240
2017 Supervisor 42 45 5 8 1 0 0 86 9 117
2017 Non-supervisor 42 39 11 5 2 3 0 82 6 235
2014 Supervisor 49 44 3 0 4 0 0 94 4 108
2014 Non-supervisor 39 36 12 5 5 3 0 77 10 217
2011 Supervisor 40 40 12 3 2 2 0 82 5 98
2011 Non-supervisor 35 36 14 7 5 3 0 74 12 216

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 64 29 5 1 1 1 0 93 2 117
2018 Non-supervisor 53 38 5 3 1 0 0 91 4 239
2017 Supervisor 58 31 5 3 3 0 0 89 6 117
2017 Non-supervisor 50 36 6 5 2 1 0 87 7 235
2014 Supervisor 55 35 2 4 4 1 0 91 7 107
2014 Non-supervisor 44 40 5 5 5 0 0 85 11 217
2011 Supervisor 50 38 6 3 2 0 1 89 5 99
2011 Non-supervisor 45 37 8 6 4 0 0 82 11 216
2008 Supervisor 57 29 7 5 2 0 0 86 7 100
2008 Non-supervisor 43 37 12 3 4 0 0 80 7 230

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 30 41 12 8 3 3 2 75 12 118
2018 Non-supervisor 25 33 14 11 6 8 3 65 19 239
2017 Supervisor 28 44 11 8 6 1 2 74 14 117
2017 Non-supervisor 32 27 14 9 5 9 4 68 16 234
2014 Supervisor 35 37 12 5 5 5 3 77 11 109
2014 Non-supervisor 22 28 18 8 10 7 7 58 22 218

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 35 45 9 8 2 2 0 81 10 118
2018 Non-supervisor 30 34 16 12 4 3 1 67 16 239
2017 Supervisor 39 43 5 8 3 2 0 83 12 117
2017 Non-supervisor 31 34 15 10 5 4 1 68 16 235
2014 Supervisor 52 34 6 5 3 1 0 86 7 108
2014 Non-supervisor 32 35 11 8 9 5 0 71 18 217
2011 Supervisor 39 37 7 7 5 4 1 80 13 99
2011 Non-supervisor 31 31 14 9 6 6 2 68 17 216
2008 Supervisor 42 36 8 5 5 2 2 81 10 100
2008 Non-supervisor 29 33 13 9 8 6 2 67 19 233

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 32 47 16 5 0 1 0 79 5 117
2018 Non-supervisor 26 46 17 8 2 1 0 73 10 237

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 17 23 22 12 8 11 6 49 24 118
2018 Non-supervisor 15 19 18 17 11 15 5 43 35 239
2017 Supervisor 16 22 19 11 15 13 4 46 31 117
2017 Non-supervisor 15 24 16 14 12 16 3 48 33 235
2014 Supervisor 17 24 14 15 10 13 6 50 32 108
2014 Non-supervisor 11 13 23 15 18 18 3 30 42 217
2011 Supervisor 12 20 19 12 15 15 7 40 35 99
2011 Non-supervisor 11 15 16 15 16 21 7 36 42 217

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 9 91 117
2018 Non-supervisor 14 86 238

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Supervisor 51 10
2018 Non-supervisor 74 33

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Supervisor 49 10
2018 Non-supervisor 0 33

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 33

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic
(%)
Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 33

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 33

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Supervisor 0 10
2018 Non-supervisor 0 33

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 23 19 20 6 1 26 5 61 11 116
2018 Non-supervisor 15 14 18 5 5 33 10 51 17 239
2017 Supervisor 16 21 16 4 9 26 7 56 20 117
2017 Non-supervisor 11 21 17 5 4 30 11 55 16 235
2014 Supervisor 20 19 19 3 6 28 5 59 12 108
2014 Non-supervisor 9 12 17 6 7 41 8 41 26 217

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 37 41 12 5 2 3 0 80 7 116
2018 Non-supervisor 26 37 19 5 3 10 0 70 9 239
2017 Supervisor 26 36 21 6 6 6 0 65 12 117
2017 Non-supervisor 27 34 13 7 6 12 2 70 14 234
2014 Supervisor 29 33 21 4 4 9 0 69 8 108
2014 Non-supervisor 18 28 16 3 8 24 1 62 16 216
2011 Supervisor 34 35 20 5 2 4 0 72 7 99
2011 Non-supervisor 26 33 18 4 4 16 0 69 10 217

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 4 96 117
2018 Non-supervisor 8 92 238

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 24 20 17 2 2 28 7 68 5 118
2018 Non-supervisor 16 15 20 4 2 36 7 54 11 237
2017 Supervisor 21 14 15 3 4 38 4 61 13 117
2017 Non-supervisor 13 18 15 2 4 40 9 60 11 232
2014 Supervisor 17 22 17 0 2 37 5 67 3 108
2014 Non-supervisor 10 13 16 3 3 47 7 51 15 217

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 37 35 18 3 2 6 0 76 5 118
2018 Non-supervisor 29 32 19 4 2 14 0 71 7 239
2017 Supervisor 32 31 19 6 3 8 1 69 10 117
2017 Non-supervisor 28 33 14 3 3 17 2 76 7 233
2014 Supervisor 36 32 14 1 2 15 1 81 3 108
2014 Non-supervisor 20 27 16 5 3 27 2 66 11 215
2011 Supervisor 45 30 14 4 2 4 1 79 6 99
2011 Non-supervisor 32 37 10 3 3 15 0 82 6 217
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 58 30 8 1 2 0 1 89 3 117
2018 Non-supervisor 60 23 10 4 3 0 1 83 7 237
2017 Supervisor 61 27 5 2 3 2 0 90 5 117
2017 Non-supervisor 60 21 7 3 5 3 1 84 8 235

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 42 45 6 5 1 1 0 88 6 118
2018 Non-supervisor 39 39 14 6 2 1 0 78 8 239
2017 Supervisor 33 55 8 0 3 1 0 89 3 117
2017 Non-supervisor 35 42 10 8 2 3 0 79 11 235

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 39 39 15 3 3 1 0 79 6 118
2018 Non-supervisor 32 40 19 5 4 0 0 71 9 239
2017 Supervisor 24 45 21 6 3 0 0 69 9 117
2017 Non-supervisor 26 42 18 7 5 2 0 70 12 235

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 27 25 24 11 12 0 1 53 24 118
2018 Non-supervisor 25 25 22 10 16 0 2 51 27 239
2017 Supervisor 20 25 24 16 15 0 0 46 30 117
2017 Non-supervisor 21 20 20 15 22 0 2 42 38 235

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 13 31 33 14 9 0 0 44 23 118
2018 Non-supervisor 21 36 29 10 3 0 1 57 14 239
2017 Supervisor 7 24 38 21 10 0 0 31 31 115
2017 Non-supervisor 23 32 28 11 4 0 3 57 15 234

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 22 31 31 11 5 0 0 53 16 118
2018 Non-supervisor 25 40 24 8 2 0 1 66 10 237
2017 Supervisor 11 34 31 13 12 0 0 45 24 117
2017 Non-supervisor 26 39 19 7 6 0 3 67 14 234

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 6 28 30 25 11 0 0 34 36 118
2018 Non-supervisor 25 28 26 12 8 0 1 54 20 238
2017 Supervisor 5 26 36 22 10 0 1 32 32 117
2017 Non-supervisor 26 29 18 13 8 0 4 59 23 234

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 40 35 17 4 2 0 2 77 6 118
2018 Non-supervisor 56 28 10 0 1 0 4 89 1 238
2017 Supervisor 28 35 23 4 2 0 8 68 7 117
2017 Non-supervisor 53 23 11 2 1 0 10 85 3 234

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 29 36 20 12 3 0 0 65 15 118
2018 Non-supervisor 42 30 14 7 5 0 1 73 13 239
2017 Supervisor 22 35 26 12 5 0 0 57 17 116
2017 Non-supervisor 34 35 17 7 6 0 1 70 13 232

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 37 37 17 4 2 1 2 76 6 118
2018 Non-supervisor 32 37 16 9 5 0 1 70 13 239
2017 Supervisor 28 42 21 8 1 0 0 70 9 116
2017 Non-supervisor 31 30 23 7 7 1 2 62 14 231

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 30 45 16 6 0 1 2 77 6 117
2018 Non-supervisor 33 34 21 7 3 0 1 69 10 237
2017 Supervisor 17 33 34 11 3 0 1 51 15 115
2017 Non-supervisor 28 40 18 9 3 0 3 69 12 232

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 42 34 19 4 1 0 1 77 4 117
2018 Non-supervisor 34 34 18 8 5 0 1 68 14 238
2017 Supervisor 28 41 22 7 2 0 0 69 9 116
2017 Non-supervisor 34 28 17 9 7 0 3 65 17 232

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 32 36 25 5 2 0 1 69 6 117
2018 Non-supervisor 38 34 19 4 3 1 1 74 7 238
2017 Supervisor 29 36 25 6 2 0 1 66 9 116
2017 Non-supervisor 33 37 18 6 3 1 2 72 10 232

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 56 24 12 5 1 1 1 82 6 117
2018 Non-supervisor 55 19 16 3 2 0 3 77 6 238
2017 Supervisor 57 25 7 8 1 0 2 84 9 117
2017 Non-supervisor 60 20 10 5 3 0 2 82 8 234

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 77 14 4 0 1 1 3 94 1 118
2018 Non-supervisor 76 12 4 1 1 0 6 94 2 238

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 69 14 10 1 3 0 3 86 4 116
2018 Non-supervisor 70 14 6 2 4 0 4 87 7 239
2017 Supervisor 72 13 4 6 3 0 2 87 10 116
2017 Non-supervisor 69 14 4 4 3 2 3 88 7 234

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 44 30 16 5 3 0 2 75 8 117
2018 Non-supervisor 52 25 16 2 3 0 1 78 5 235
2017 Supervisor 47 31 13 4 4 0 1 79 9 116
2017 Non-supervisor 55 24 14 1 2 1 3 82 3 233

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 59 18 11 6 4 0 3 79 10 117
2018 Non-supervisor 52 21 14 5 5 0 2 74 11 237
2017 Supervisor 63 21 9 4 3 0 1 84 7 114
2017 Non-supervisor 58 19 8 7 5 1 2 80 12 234

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 39 38 13 6 2 0 2 79 8 116
2018 Non-supervisor 58 7 1 0 0 0 33 98 1 234
2017 Supervisor 37 34 20 5 3 0 1 71 9 116
2017 Non-supervisor 57 5 2 1 0 1 34 95 2 234

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 62 24 8 2 1 1 1 88 4 117
2018 Non-supervisor 72 15 3 1 1 0 7 94 3 235
2017 Supervisor 66 24 7 1 0 0 1 92 1 117
2017 Non-supervisor 70 14 3 1 0 0 11 95 1 232

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 82 10 3 2 1 0 1 94 4 117
2018 Non-supervisor 71 11 3 4 4 0 6 88 8 237
2017 Supervisor 76 16 3 2 0 0 3 95 2 117
2017 Non-supervisor 75 9 3 3 3 0 7 90 6 234

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 48 30 16 5 0 0 1 78 5 116
2018 Non-supervisor 47 28 16 3 4 0 2 76 8 237
2017 Supervisor 50 34 12 3 0 0 1 84 3 117
2017 Non-supervisor 47 29 14 4 3 0 3 79 7 233

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 12 30 47 8 3 0 0 42 11 118
2018 Non-supervisor 19 31 37 11 2 0 0 50 13 239
2017 Supervisor 6 24 52 11 7 0 0 30 18 116
2017 Non-supervisor 13 38 36 10 2 1 0 51 13 235

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 6 17 45 23 9 0 0 32 23 115
2018 Non-supervisor 3 14 39 25 19 0 0 44 17 239
2017 Supervisor 4 18 47 24 6 0 0 31 23 116
2017 Non-supervisor 4 13 37 31 14 0 0 45 17 235
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 26 29 29 7 6 3 0 27 73 118
2018 Non-supervisor 36 21 19 11 10 1 1 37 63 239
2017 Supervisor 26 28 18 18 8 2 1 27 73 117
2017 Non-supervisor 28 17 20 14 16 5 0 30 70 235

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 12 83
2018 Non-supervisor 30 148
2017 Supervisor 11 82
2017 Non-supervisor 34 155

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 29 83
2018 Non-supervisor 47 148
2017 Supervisor 26 82
2017 Non-supervisor 45 155

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 12 83
2018 Non-supervisor 16 148
2017 Supervisor 16 82
2017 Non-supervisor 21 155

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 47 83
2018 Non-supervisor 30 148
2017 Supervisor 47 82
2017 Non-supervisor 33 155

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Supervisor 11 83
2018 Non-supervisor 14 148
2017 Supervisor 6 82
2017 Non-supervisor 16 155

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Supervisor 40 83
2018 Non-supervisor 39 148

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Supervisor 35 83
2018 Non-supervisor 32 148
2017 Supervisor 38 82
2017 Non-supervisor 36 155

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Supervisor 2 53 20 6 4 14 81
2018 Non-supervisor 5 37 25 16 5 12 145
2017 Supervisor 8 54 19 8 3 8 77
2017 Non-supervisor 3 46 24 8 4 15 152

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Supervisor 25 75 83
2018 Non-supervisor 34 66 146

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 38 16 12 11 13 3 7 60 27 117
2018 Non-supervisor 38 12 16 12 11 1 10 56 26 240

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 14 28 15 21 13 0 9 46 37 82
2018 Non-supervisor 18 24 12 24 16 1 5 45 43 148
2017 Supervisor 20 30 17 15 10 1 7 54 28 83
2017 Non-supervisor 22 23 12 11 25 1 6 49 39 156

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Supervisor 4 10 17 24 38 0 6 15 66 82
2018 Non-supervisor 4 12 13 19 46 1 4 16 70 148
2017 Supervisor 6 8 10 17 46 2 11 16 72 83
2017 Non-supervisor 2 8 8 19 53 3 7 12 79 155
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