2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 32 8 10 5 0 0 78 15 30
2018 Not a person with a disability 41 39 11 5 4 0 0 80 9 403
2017 Person with a disability 41 37 13 8 0 0 0 78 8 24
2017 Not a person with a disability 28 52 12 4 4 0 0 80 8 324
2014 Person with a disability 23 42 21 9 5 0 0 65 14 19
2014 Not a person with a disability 27 45 15 9 5 0 0 71 14 392
2011 Person with a disability 39 43 12 0 5 0 0 83 5 17
2011 Not a person with a disability 36 40 12 7 5 0 0 76 12 442
2008 Person with a disability 41 41 5 9 5 0 0 82 14 22
2008 Not a person with a disability 38 37 11 7 6 0 0 76 13 405

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 30 8 6 14 0 0 73 20 31
2018 Not a person with a disability 40 33 9 8 7 1 1 75 16 400
2017 Person with a disability 31 30 14 8 16 0 0 61 25 24
2017 Not a person with a disability 30 37 15 10 8 0 0 68 18 325

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 82 9 7 0 3 0 0 91 3 31
2018 Not a person with a disability 57 32 6 2 2 1 0 89 4 399
2017 Person with a disability 68 32 0 0 0 0 0 100 0 24
2017 Not a person with a disability 56 33 6 2 2 0 0 89 4 324
2014 Person with a disability 62 15 17 5 0 0 0 78 5 19
2014 Not a person with a disability 63 28 6 2 1 0 0 91 3 392
2011 Person with a disability 66 26 8 0 0 0 0 92 0 17
2011 Not a person with a disability 61 28 7 2 1 0 0 90 3 444

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 29 12 0 3 0 0 85 3 31
2018 Not a person with a disability 47 38 8 4 3 0 0 85 7 402
2017 Person with a disability 54 37 0 9 0 0 0 91 9 24
2017 Not a person with a disability 39 45 8 4 3 0 1 85 6 323
2014 Person with a disability 33 48 10 4 5 0 0 81 9 19
2014 Not a person with a disability 36 44 10 7 3 0 0 80 10 392
2011 Person with a disability 61 27 8 5 0 0 0 88 5 17
2011 Not a person with a disability 41 41 10 5 3 0 0 82 8 443
2008 Person with a disability 45 27 18 5 5 0 0 73 9 22
2008 Not a person with a disability 40 42 8 8 2 0 0 82 10 408

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 29 3 21 11 0 0 65 32 31
2018 Not a person with a disability 42 25 16 9 7 1 0 68 16 400
2017 Person with a disability 29 23 30 8 5 5 0 55 13 23
2017 Not a person with a disability 24 30 23 12 8 2 1 56 21 324
2014 Person with a disability 24 24 17 24 11 0 0 48 34 19
2014 Not a person with a disability 20 31 26 10 11 1 0 52 21 392
2011 Person with a disability 23 28 22 0 27 0 0 52 27 17
2011 Not a person with a disability 29 30 20 11 9 0 0 59 20 444

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 29 4 20 8 0 0 68 28 30
2018 Not a person with a disability 42 28 16 8 6 0 0 70 15 399
2017 Person with a disability 29 41 13 12 5 0 0 70 16 23
2017 Not a person with a disability 27 36 19 10 7 1 1 63 18 325
2014 Person with a disability 24 34 16 15 11 0 0 58 26 19
2014 Not a person with a disability 20 36 22 10 11 1 0 57 21 391
2011 Person with a disability 28 23 26 6 16 0 0 52 22 17
2011 Not a person with a disability 30 34 18 10 8 0 0 64 18 442
2008 Person with a disability 23 36 5 23 14 0 0 59 36 22
2008 Not a person with a disability 22 36 17 14 10 0 0 59 24 410

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 17 9 14 15 3 2 61 30 31
2018 Not a person with a disability 35 24 13 12 10 3 3 63 23 400
2017 Person with a disability 38 18 17 8 9 0 10 62 19 23
2017 Not a person with a disability 22 25 20 14 9 6 4 53 26 325
2014 Person with a disability 33 10 5 28 11 14 0 50 44 19
2014 Not a person with a disability 22 23 21 14 14 4 2 48 29 392
2011 Person with a disability 37 19 22 5 17 0 0 56 22 17
2011 Not a person with a disability 31 22 17 11 12 4 3 57 25 443
2008 Person with a disability 19 48 5 0 19 5 5 74 21 21
2008 Not a person with a disability 21 23 21 15 13 3 3 47 30 409
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 51 26 7 0 14 2 0 79 14 30
2018 Not a person with a disability 49 27 10 4 4 3 2 81 9 402
2017 Person with a disability 36 25 32 0 7 0 0 61 7 24
2017 Not a person with a disability 47 27 11 6 6 2 1 76 13 324
2014 Person with a disability 37 48 5 5 5 0 0 85 10 19
2014 Not a person with a disability 32 33 14 9 7 2 3 68 17 392
2011 Person with a disability 41 6 32 5 16 0 0 47 21 17
2011 Not a person with a disability 34 33 15 6 7 3 1 70 14 445
2008 Person with a disability 18 36 18 9 14 0 5 57 24 22
2008 Not a person with a disability 30 33 15 9 8 3 2 66 19 408

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 53 25 3 0 17 2 0 80 18 30
2018 Not a person with a disability 50 28 10 4 5 1 2 81 9 401
2017 Person with a disability 33 22 24 17 5 0 0 55 21 23
2017 Not a person with a disability 47 29 11 6 5 0 1 78 11 324
2014 Person with a disability 33 41 10 5 11 0 0 74 16 19
2014 Not a person with a disability 30 34 14 12 8 0 2 65 20 390
2011 Person with a disability 41 12 20 17 10 0 0 53 27 17
2011 Not a person with a disability 37 31 13 10 7 0 1 70 17 445
2008 Person with a disability 23 36 9 18 14 0 0 59 32 22
2008 Not a person with a disability 29 39 12 10 9 1 0 69 19 410

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 66 17 3 3 11 0 0 83 14 30
2018 Not a person with a disability 54 24 11 3 6 1 1 79 9 401
2017 Person with a disability 42 32 19 0 8 0 0 73 8 23
2017 Not a person with a disability 51 28 7 6 6 1 1 80 12 325
2014 Person with a disability 39 28 19 4 11 0 0 67 14 19
2014 Not a person with a disability 37 31 15 10 6 0 1 69 16 392

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 34 0 6 16 12 3 74 26 31
2018 Not a person with a disability 38 28 14 7 6 6 1 71 14 404
2017 Person with a disability 28 18 19 17 13 5 0 49 31 23
2017 Not a person with a disability 27 36 16 8 5 7 1 68 15 325
2014 Person with a disability 26 19 15 0 26 14 0 53 30 19
2014 Not a person with a disability 20 33 20 12 6 9 0 58 20 391
2011 Person with a disability 14 21 31 11 23 0 0 34 34 17
2011 Not a person with a disability 25 28 20 9 9 9 0 59 20 443

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 25 15 11 11 9 3 58 25 31
2018 Not a person with a disability 35 28 14 10 9 4 0 66 20 400
2017 Person with a disability 24 13 28 21 9 5 0 39 32 23
2017 Not a person with a disability 23 30 20 13 10 3 1 55 24 324
2014 Person with a disability 23 23 24 0 30 0 0 46 30 19
2014 Not a person with a disability 16 30 25 16 11 2 0 46 28 391
2011 Person with a disability 14 21 25 17 23 0 0 34 41 17
2011 Not a person with a disability 24 27 22 12 10 4 0 53 24 442
2008 Person with a disability 18 18 23 27 14 0 0 36 41 22
2008 Not a person with a disability 17 29 20 17 14 2 1 47 32 410

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 19 18 9 11 12 3 56 23 31
2018 Not a person with a disability 25 29 17 12 11 6 0 58 25 402
2017 Person with a disability 24 18 13 20 9 15 0 50 35 23
2017 Not a person with a disability 16 27 22 15 12 7 1 47 30 325
2014 Person with a disability 14 11 18 13 25 19 0 30 48 19
2014 Not a person with a disability 11 23 28 20 13 5 0 35 35 391
2011 Person with a disability 14 10 31 16 23 6 0 25 42 17
2011 Not a person with a disability 14 30 23 15 9 9 0 48 27 445
2008 Person with a disability 14 9 18 23 23 14 0 26 53 22
2008 Not a person with a disability 11 25 19 23 14 8 1 39 41 409

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 26 27 10 10 14 9 3 60 28 31
2018 Not a person with a disability 25 32 16 11 12 4 0 60 24 404
2017 Person with a disability 21 14 9 30 16 10 0 38 51 23
2017 Not a person with a disability 17 31 18 14 16 4 1 50 31 324
2014 Person with a disability 17 11 13 10 31 19 0 34 50 19
2014 Not a person with a disability 11 30 23 19 15 2 0 41 35 390
2011 Person with a disability 6 17 41 6 30 0 0 23 36 17
2011 Not a person with a disability 19 32 19 15 12 2 0 53 27 445
2008 Person with a disability 23 27 9 23 14 5 0 52 38 22
2008 Not a person with a disability 15 35 15 17 13 4 1 52 31 408
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 29 15 11 15 0 0 59 26 31
2018 Not a person with a disability 35 32 13 10 7 1 1 69 18 404
2017 Person with a disability 24 34 17 17 8 0 0 57 25 24
2017 Not a person with a disability 27 37 17 11 7 0 0 64 18 325
2014 Person with a disability 15 48 14 7 16 0 0 63 23 19
2014 Not a person with a disability 22 35 14 16 12 0 0 58 28 391
2011 Person with a disability 22 25 26 11 16 0 0 47 27 17
2011 Not a person with a disability 28 35 15 12 8 2 0 64 21 444

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 45 3 6 8 0 0 84 14 31
2018 Not a person with a disability 36 41 13 7 4 0 0 76 10 404
2017 Person with a disability 27 30 25 17 0 0 0 57 17 24
2017 Not a person with a disability 32 43 15 6 4 0 0 75 10 325

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 22 14 20 14 10 3 45 39 31
2018 Not a person with a disability 17 18 14 16 14 17 3 44 38 401
2017 Person with a disability 16 8 9 40 9 13 5 30 59 23
2017 Not a person with a disability 8 20 16 18 17 17 4 36 44 325
2014 Person with a disability 19 18 21 14 15 14 0 42 34 19
2014 Not a person with a disability 13 18 17 18 20 10 4 36 44 390

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 35 3 11 14 2 0 72 26 30
2018 Not a person with a disability 44 30 9 6 6 2 2 78 12 403
2017 Person with a disability 36 30 19 16 0 0 0 66 16 24
2017 Not a person with a disability 37 34 12 8 6 1 2 73 15 324
2014 Person with a disability 24 18 26 8 11 0 14 48 22 19
2014 Not a person with a disability 29 35 14 12 9 0 1 65 21 392
2011 Person with a disability 20 24 39 10 7 0 0 44 17 16
2011 Not a person with a disability 34 31 14 11 7 1 1 67 19 444
2008 Person with a disability 27 27 9 5 27 0 5 57 33 22
2008 Not a person with a disability 26 34 16 13 9 1 1 62 22 410

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 26 50 10 4 3 4 4 82 7 79
2014 Not a person with a disability 28 37 13 9 5 3 5 71 15 92

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 35 37 8 6 14 0 0 72 20 30
2018 Not a person with a disability 30 42 9 11 7 0 1 73 18 402
2017 Person with a disability 33 34 5 20 8 0 0 67 28 24
2017 Not a person with a disability 29 37 13 13 8 0 0 66 20 325
2014 Person with a disability 21 43 14 9 14 0 0 63 23 19
2014 Not a person with a disability 17 30 18 20 14 0 0 48 34 391
2011 Person with a disability 20 38 19 11 8 0 5 61 20 17
2011 Not a person with a disability 27 38 12 12 10 0 2 66 23 444
2008 Person with a disability 18 45 9 14 9 5 0 67 24 22
2008 Not a person with a disability 25 40 12 15 7 0 1 66 22 410

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 26 15 3 8 0 0 74 12 31
2018 Not a person with a disability 45 31 13 7 4 0 0 76 12 403
2017 Person with a disability 39 31 9 13 9 0 0 69 22 24
2017 Not a person with a disability 37 40 12 7 4 0 0 77 11 325
2014 Person with a disability 42 28 14 5 10 0 0 70 15 19
2014 Not a person with a disability 36 39 14 6 5 0 0 75 10 392
2011 Person with a disability 44 20 31 0 5 0 0 64 5 17
2011 Not a person with a disability 45 32 11 7 4 0 0 78 11 444
2008 Person with a disability 38 29 14 5 10 0 5 70 15 21
2008 Not a person with a disability 40 35 12 8 5 0 0 75 13 409

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 34 7 8 8 0 0 77 16 31
2018 Not a person with a disability 51 32 7 7 2 0 0 83 9 403
2017 Person with a disability 36 32 9 18 4 0 0 68 23 23
2017 Not a person with a disability 42 43 7 6 2 0 0 85 8 324
2014 Person with a disability 41 24 16 0 19 0 0 65 19 19
2014 Not a person with a disability 42 39 8 6 4 0 0 81 10 392
2011 Person with a disability 39 43 12 0 5 0 0 83 5 17
2011 Not a person with a disability 47 37 8 4 4 0 0 84 8 444
2008 Person with a disability 55 32 9 0 5 0 0 86 5 22
2008 Not a person with a disability 45 35 8 7 4 0 0 81 12 409

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 22 15 13 19 6 0 49 34 31
2018 Not a person with a disability 25 29 18 12 11 4 1 56 25 403
2017 Person with a disability 34 13 5 17 27 4 0 49 46 23
2017 Not a person with a disability 21 27 24 13 11 4 1 50 25 324
2014 Person with a disability 9 10 23 18 40 0 0 19 58 19
2014 Not a person with a disability 11 15 24 21 24 4 1 28 48 391
2011 Person with a disability 14 22 19 22 23 0 0 36 45 17
2011 Not a person with a disability 17 31 17 16 14 3 2 50 32 445
2008 Person with a disability 14 23 14 18 23 9 0 40 45 22
2008 Not a person with a disability 15 33 18 13 16 3 0 50 31 408

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 33 7 18 23 6 2 49 44 31
2018 Not a person with a disability 20 21 13 16 20 3 7 46 40 404
2017 Person with a disability 20 17 8 13 37 0 4 39 52 23
2017 Not a person with a disability 12 19 18 18 21 4 8 35 44 325
2014 Person with a disability 5 9 15 11 50 5 5 16 67 19
2014 Not a person with a disability 11 14 19 18 31 3 5 26 53 391
2011 Person with a disability 0 11 14 39 28 0 8 12 73 17
2011 Not a person with a disability 10 22 13 20 25 2 8 36 50 445
2008 Person with a disability 14 23 14 18 27 0 5 38 48 22
2008 Not a person with a disability 7 24 15 19 24 4 7 35 48 409

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 33 0 6 20 2 0 73 27 31
2018 Not a person with a disability 36 33 11 10 8 1 1 71 18 404
2017 Person with a disability 40 33 14 9 4 0 0 73 13 24
2017 Not a person with a disability 28 40 15 10 6 1 0 69 16 324
2014 Person with a disability 18 19 26 27 10 0 0 36 37 19
2014 Not a person with a disability 18 38 18 14 12 1 0 56 26 392
2011 Person with a disability 23 25 26 16 10 0 0 48 25 17
2011 Not a person with a disability 30 34 14 12 8 1 1 65 20 445

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 28 11 9 20 2 0 59 30 31
2018 Not a person with a disability 40 30 13 8 7 1 1 71 15 400
2017 Person with a disability 37 34 9 16 5 0 0 70 21 24
2017 Not a person with a disability 34 33 14 11 7 1 1 68 18 324
2014 Person with a disability 19 27 16 27 11 0 0 46 38 19
2014 Not a person with a disability 26 34 17 12 10 1 1 61 21 392

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 42 21 18 3 13 2 0 64 17 31
2018 Not a person with a disability 40 35 9 7 7 1 0 76 14 404
2017 Person with a disability 36 34 17 4 3 0 5 74 8 24
2017 Not a person with a disability 32 39 15 8 5 0 1 72 13 324
2014 Person with a disability 24 29 26 10 11 0 0 53 21 19
2014 Not a person with a disability 24 36 19 13 8 0 0 60 21 392
2011 Person with a disability 37 27 20 10 6 0 0 64 16 17
2011 Not a person with a disability 41 35 12 8 3 1 0 76 12 442

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 25 7 10 17 8 0 62 30 31
2018 Not a person with a disability 30 34 19 7 6 3 1 67 14 403
2017 Person with a disability 25 21 20 21 5 8 0 50 28 23
2017 Not a person with a disability 16 36 21 9 9 8 1 57 20 324

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 41 9 8 10 2 0 72 18 31
2018 Not a person with a disability 48 31 8 7 5 1 1 80 12 404
2017 Person with a disability 20 25 17 26 4 0 8 49 32 24
2017 Not a person with a disability 41 34 12 8 5 0 0 75 13 325
2014 Person with a disability 29 22 38 0 5 0 5 54 6 19
2014 Not a person with a disability 29 32 20 10 7 1 2 63 17 392
2011 Person with a disability 33 39 8 5 10 0 6 76 15 17
2011 Not a person with a disability 37 32 15 8 6 1 1 70 14 443

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 38 23 21 0 0 0 55 21 31
2018 Not a person with a disability 36 34 16 7 5 1 1 72 12 404
2017 Person with a disability 39 28 22 7 5 0 0 66 12 24
2017 Not a person with a disability 36 37 16 6 4 0 1 74 10 324
2014 Person with a disability 26 38 26 4 7 0 0 63 11 19
2014 Not a person with a disability 37 32 19 7 6 0 0 68 12 391
2011 Person with a disability 25 52 16 0 0 0 8 83 0 17
2011 Not a person with a disability 37 37 15 7 3 1 0 74 10 443
2008 Person with a disability 41 14 14 14 18 0 0 55 32 22
2008 Not a person with a disability 27 34 21 13 4 0 1 61 17 410

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 36 40 23 31
2018 Not a person with a disability 33 35 32 403
2017 Person with a disability 38 32 29 24
2017 Not a person with a disability 36 29 35 325
2014 Person with a disability 37 45 17 19
2014 Not a person with a disability 33 33 34 392
2011 Person with a disability 6 61 33 17
2011 Not a person with a disability 37 36 27 445

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Person with a disability 9 0 51 0 19 21 11
2018 Not a person with a disability 10 9 42 4 32 3 131
2017 Not a person with a disability 16 10 44 2 25 3 111
2014 Not a person with a disability 19 12 47 9 9999 14 131
2011 Not a person with a disability 13 11 52 8 9999 16 161
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 60 17 13 7 3 0 0 77 10 31
2018 Not a person with a disability 52 37 7 1 1 1 0 90 3 404
2017 Person with a disability 40 45 4 12 0 0 0 85 12 24
2017 Not a person with a disability 44 42 8 4 2 0 0 86 6 325
2014 Person with a disability 42 26 19 14 0 0 0 67 14 19
2014 Not a person with a disability 39 38 13 6 3 1 1 78 9 392
2011 Person with a disability 41 34 14 11 0 0 0 75 11 17
2011 Not a person with a disability 46 37 9 4 3 1 0 84 7 443
2008 Person with a disability 59 36 5 0 0 0 0 95 0 22
2008 Not a person with a disability 46 32 12 5 3 2 0 80 8 409

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 37 13 6 8 2 0 72 15 31
2018 Not a person with a disability 31 37 20 5 5 1 1 69 11 403
2017 Person with a disability 24 35 15 13 9 5 0 62 22 23
2017 Not a person with a disability 25 39 18 10 5 2 1 67 15 325
2014 Person with a disability 20 18 38 12 12 0 0 38 24 18
2014 Not a person with a disability 19 37 27 8 7 2 0 57 15 392
2011 Person with a disability 19 27 14 17 23 0 0 45 41 17
2011 Not a person with a disability 26 34 21 8 6 3 0 63 15 443

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 28 32 13 6 2 6 21 44 31
2018 Not a person with a disability 9 20 27 20 17 3 3 39 32 402
2017 Person with a disability 18 25 45 4 4 0 5 8 44 23
2017 Not a person with a disability 11 17 32 22 11 2 5 35 30 324
2014 Person with a disability 4 27 36 15 0 0 18 19 37 19
2014 Not a person with a disability 12 22 35 16 10 1 4 27 36 392
2011 Person with a disability 16 25 21 31 0 0 8 34 44 17
2011 Not a person with a disability 9 20 30 23 12 2 5 37 30 443
2008 Person with a disability 10 30 40 0 20 0 0 20 40 20
2008 Not a person with a disability 8 26 32 19 10 1 3 31 36 408

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 13 27 19 14 3 6 35 35 30
2018 Not a person with a disability 7 18 25 21 21 4 4 45 27 401
2017 Person with a disability 13 21 18 29 5 5 9 39 40 22
2017 Not a person with a disability 10 19 29 18 14 4 6 36 32 325
2014 Person with a disability 17 10 36 4 11 0 22 18 35 19
2014 Not a person with a disability 13 20 27 19 10 5 5 32 38 391
2011 Person with a disability 16 17 16 26 12 0 12 44 38 17
2011 Not a person with a disability 7 21 24 21 17 4 7 42 31 443
2008 Person with a disability 16 37 21 5 16 0 5 22 56 19
2008 Not a person with a disability 15 25 23 20 11 2 4 33 42 408

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 15 32 19 10 0 13 33 31 30
2018 Not a person with a disability 8 17 21 21 21 6 6 48 28 400
2017 Person with a disability 4 35 15 23 19 0 5 43 41 22
2017 Not a person with a disability 8 18 26 21 16 2 9 42 29 324
2014 Person with a disability 12 13 42 9 5 0 18 17 32 19
2014 Not a person with a disability 15 22 21 20 11 4 6 35 41 391
2011 Person with a disability 11 0 34 31 6 0 17 45 13 17
2011 Not a person with a disability 13 19 24 17 14 4 9 35 36 444
2008 Person with a disability 15 15 35 10 15 0 10 28 33 20
2008 Not a person with a disability 12 22 30 18 11 3 4 32 36 409

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 6 31 27 17 10 3 6 30 41 30
2018 Not a person with a disability 4 11 26 27 27 3 2 57 15 401
2017 Person with a disability 8 33 37 13 9 0 0 22 41 22
2017 Not a person with a disability 6 8 30 30 18 1 7 52 16 322
2014 Person with a disability 4 17 26 29 5 0 18 42 26 19
2014 Not a person with a disability 10 14 27 31 14 2 3 47 24 388
2011 Person with a disability 10 6 39 26 6 0 12 37 18 17
2011 Not a person with a disability 5 12 28 29 19 2 6 52 18 442
2008 Person with a disability 10 29 38 10 14 0 0 24 38 21
2008 Not a person with a disability 7 15 30 28 17 1 2 46 23 406

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 29 23 21 7 10 0 10 18 58 29
2018 Not a person with a disability 15 19 23 19 17 4 4 38 36 403
2017 Person with a disability 25 33 23 5 6 0 9 12 63 22
2017 Not a person with a disability 18 28 24 11 12 2 4 24 50 324
2014 Person with a disability 33 9 38 6 0 0 14 6 49 18
2014 Not a person with a disability 25 25 21 14 9 1 5 24 54 392
2011 Person with a disability 11 10 48 12 6 0 12 21 24 17
2011 Not a person with a disability 11 21 26 18 16 2 6 37 35 443
2008 Person with a disability 25 25 20 15 15 0 0 30 50 20
2008 Not a person with a disability 20 24 22 16 13 1 3 30 47 409

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 12 26 29 14 7 3 8 25 43 30
2018 Not a person with a disability 13 18 25 19 17 4 5 39 34 400
2017 Person with a disability 17 35 23 10 10 0 5 21 55 22
2017 Not a person with a disability 15 17 26 16 15 5 6 34 36 322
2014 Person with a disability 17 10 35 5 5 5 22 14 38 19
2014 Not a person with a disability 12 19 25 21 12 3 9 37 35 391
2011 Person with a disability 10 11 34 14 14 0 17 34 25 17
2011 Not a person with a disability 10 16 23 23 16 4 9 45 29 444
2008 Person with a disability 10 25 35 15 15 0 0 30 35 20
2008 Not a person with a disability 19 24 24 15 9 3 6 26 47 408

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 13 24 27 13 0 9 44 30 30
2018 Not a person with a disability 7 18 26 20 18 6 5 43 29 399
2017 Person with a disability 13 20 18 21 10 5 13 38 40 23
2017 Not a person with a disability 12 17 29 17 16 3 5 37 31 323
2014 Person with a disability 9 17 31 19 0 5 18 25 34 19
2014 Not a person with a disability 14 22 29 15 9 4 7 27 41 391

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 24 11 9 9 0 0 71 17 30
2018 Not a person with a disability 51 26 7 8 6 1 1 79 14 402
2017 Person with a disability 24 53 4 13 5 0 0 77 18 23
2017 Not a person with a disability 40 34 10 8 8 0 1 74 15 324
2014 Person with a disability 26 25 11 5 15 17 0 62 25 19
2014 Not a person with a disability 37 31 8 10 11 2 1 70 22 392

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 35 9 10 5 0 0 75 16 31
2018 Not a person with a disability 51 33 8 5 4 0 0 84 8 401
2017 Person with a disability 28 38 5 16 9 5 0 69 26 24
2017 Not a person with a disability 34 44 10 6 4 1 1 80 10 325
2014 Person with a disability 36 33 16 5 11 0 0 69 15 19
2014 Not a person with a disability 33 40 13 9 5 0 0 73 14 391

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 49 29 3 8 5 3 3 83 14 31
2018 Not a person with a disability 46 35 10 3 4 2 1 83 7 404

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 43 29 9 11 6 2 0 74 17 31
2018 Not a person with a disability 46 29 14 3 2 4 1 80 6 398
2017 Person with a disability 38 27 30 0 0 5 0 68 0 23
2017 Not a person with a disability 34 36 15 4 4 7 1 76 9 325
2014 Person with a disability 18 35 13 5 29 0 0 52 34 19
2014 Not a person with a disability 34 38 17 3 3 4 1 76 6 392

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 23 19 9 8 5 0 62 18 31
2018 Not a person with a disability 47 34 10 4 2 2 1 83 6 400
2017 Person with a disability 28 45 13 4 9 0 0 73 14 23
2017 Not a person with a disability 30 44 12 5 4 4 1 77 10 324
2014 Person with a disability 23 24 19 10 24 0 0 47 34 19
2014 Not a person with a disability 33 41 15 7 2 1 0 76 9 392
2011 Person with a disability 23 23 20 11 16 6 0 50 29 17
2011 Not a person with a disability 32 36 19 5 4 3 1 71 9 445

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 31 8 6 8 0 0 78 14 30
2018 Not a person with a disability 57 29 7 4 3 0 0 87 7 396
2017 Person with a disability 43 36 8 3 9 0 0 79 13 23
2017 Not a person with a disability 44 38 9 5 3 0 1 83 8 324
2014 Person with a disability 23 33 29 5 11 0 0 56 15 19
2014 Not a person with a disability 41 38 11 6 4 0 0 80 9 391
2011 Person with a disability 36 30 14 10 11 0 0 66 21 17
2011 Not a person with a disability 41 37 12 5 5 0 0 78 10 444
2008 Person with a disability 27 45 5 14 9 0 0 73 23 22
2008 Not a person with a disability 35 38 13 8 5 1 0 74 13 407

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 31 15 6 11 2 3 67 18 31
2018 Not a person with a disability 28 26 15 11 7 8 4 62 21 401
2017 Person with a disability 16 34 18 23 4 0 5 53 28 23
2017 Not a person with a disability 19 29 19 13 10 5 6 53 25 324
2014 Person with a disability 28 19 33 5 15 0 0 47 20 19
2014 Not a person with a disability 21 27 20 12 13 4 3 52 27 391

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 50 13 22 0 12 0 3 65 12 31
2018 Not a person with a disability 40 35 12 5 5 2 1 77 10 404
2017 Person with a disability 52 26 13 0 5 0 5 82 5 23
2017 Not a person with a disability 35 35 12 9 3 5 1 74 13 323
2014 Person with a disability 22 19 15 14 24 5 0 44 40 19
2014 Not a person with a disability 31 35 17 7 4 4 1 70 12 391
2011 Person with a disability 25 16 14 17 16 6 6 47 38 17
2011 Not a person with a disability 37 32 11 7 7 5 1 73 15 444
2008 Person with a disability 27 32 5 18 14 5 0 62 33 22
2008 Not a person with a disability 28 38 12 9 7 5 2 70 17 410

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 20 9 13 0 3 56 23 31
2018 Not a person with a disability 35 34 18 7 4 1 1 71 11 403

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 25 20 16 7 21 8 3 51 31 31
2018 Not a person with a disability 25 22 15 12 11 11 5 55 27 402
2017 Person with a disability 13 18 4 26 13 21 4 42 52 23
2017 Not a person with a disability 15 22 19 13 12 16 4 46 30 325
2014 Person with a disability 19 24 14 14 29 0 0 43 43 19
2014 Not a person with a disability 16 19 22 15 14 10 3 40 34 392
2011 Person with a disability 11 6 20 21 30 5 8 20 57 17
2011 Not a person with a disability 17 21 19 13 12 15 4 46 31 444

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 18 82 31
2018 Not a person with a disability 14 86 404

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 19 21 5 10 14 21 9 58 34 30
2018 Not a person with a disability 18 15 19 8 8 23 9 49 23 402
2017 Person with a disability 8 21 4 18 18 25 5 42 52 23
2017 Not a person with a disability 9 18 20 7 8 27 10 43 25 324
2014 Person with a disability 22 5 23 11 15 23 0 36 34 19
2014 Not a person with a disability 15 17 23 7 7 25 6 46 20 390

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 30 10 14 11 5 0 63 26 30
2018 Not a person with a disability 32 28 17 6 6 10 0 67 13 403
2017 Person with a disability 13 35 10 9 18 16 0 57 32 23
2017 Not a person with a disability 22 34 19 4 7 13 1 65 13 322
2014 Person with a disability 26 21 19 5 24 5 0 49 30 19
2014 Not a person with a disability 22 33 21 7 5 11 2 62 14 391
2011 Person with a disability 28 23 15 11 16 6 0 55 29 17
2011 Not a person with a disability 34 32 15 6 4 8 0 72 11 444

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 21 79 31
2018 Not a person with a disability 6 94 402

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 23 9 7 5 20 9 71 16 31
2018 Not a person with a disability 20 14 23 3 4 29 8 53 11 401
2017 Person with a disability 17 26 14 8 5 20 10 61 18 23
2017 Not a person with a disability 15 15 18 2 5 34 11 56 11 323
2014 Person with a disability 17 10 9 5 21 32 5 44 42 19
2014 Not a person with a disability 14 15 23 2 3 36 7 50 9 391

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 27 14 17 5 5 0 62 23 31
2018 Not a person with a disability 29 28 22 3 3 13 1 67 7 402
2017 Person with a disability 17 34 15 8 5 20 0 65 17 23
2017 Not a person with a disability 26 32 16 3 4 17 3 72 8 322
2014 Person with a disability 21 10 15 5 21 27 0 43 36 19
2014 Not a person with a disability 23 31 21 2 2 19 2 68 5 391
2011 Person with a disability 28 17 22 10 11 6 6 52 24 17
2011 Not a person with a disability 36 30 16 4 2 12 0 76 6 443
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 63 19 0 6 12 0 0 82 18 30
2018 Not a person with a disability 59 22 7 3 6 2 2 84 9 401
2017 Person with a disability 55 17 19 5 5 0 0 72 9 23
2017 Not a person with a disability 53 24 12 3 5 2 1 79 8 324

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 41 18 0 5 8 0 76 5 31
2018 Not a person with a disability 33 40 11 7 4 3 1 76 12 403
2017 Person with a disability 17 38 14 13 10 8 0 60 25 23
2017 Not a person with a disability 21 43 20 6 5 5 0 67 12 323

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 28 21 14 16 18 3 0 51 35 31
2018 Not a person with a disability 28 33 17 13 6 2 1 63 19 402
2017 Person with a disability 24 23 13 31 4 5 0 49 37 23
2017 Not a person with a disability 16 36 22 17 7 2 0 53 24 323

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 38 11 3 11 7 0 73 15 30
2018 Not a person with a disability 36 28 16 10 8 0 2 65 19 404
2017 Person with a disability 35 32 0 18 5 0 10 74 26 22
2017 Not a person with a disability 34 25 17 9 11 0 4 61 21 324

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 12 34 11 26 5 3 23 40 30
2018 Not a person with a disability 22 26 25 16 10 1 1 48 27 403
2017 Person with a disability 13 21 21 24 17 0 5 36 42 23
2017 Not a person with a disability 16 27 24 20 12 1 2 44 32 323

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 19 26 28 7 7 6 30 41 30
2018 Not a person with a disability 32 31 21 9 5 0 2 64 15 401
2017 Person with a disability 17 21 22 18 17 5 0 40 36 23
2017 Not a person with a disability 26 27 22 10 9 1 5 56 20 321

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 17 21 22 22 4 5 29 48 31
2018 Not a person with a disability 24 22 22 14 17 1 1 47 31 402
2017 Person with a disability 17 13 17 23 25 0 5 32 50 23
2017 Not a person with a disability 15 20 18 22 21 1 4 37 45 324

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 20 12 6 22 7 10 51 34 30
2018 Not a person with a disability 49 21 15 4 4 1 5 75 9 401
2017 Person with a disability 30 21 4 14 13 5 14 62 32 23
2017 Not a person with a disability 39 27 13 4 4 2 11 75 10 322

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 24 25 22 14 8 4 3 53 24 30
2018 Not a person with a disability 33 27 21 10 7 1 1 61 17 401
2017 Person with a disability 12 27 34 9 13 0 5 41 23 22
2017 Not a person with a disability 27 35 17 10 8 1 2 63 19 322

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 26 20 11 9 2 10 55 23 31
2018 Not a person with a disability 36 30 18 8 5 2 2 69 13 405
2017 Person with a disability 24 19 28 17 8 0 5 45 26 23
2017 Not a person with a disability 26 29 21 10 9 0 4 58 20 321

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 34 20 22 6 2 10 46 32 31
2018 Not a person with a disability 30 30 22 10 6 1 2 62 16 405
2017 Person with a disability 27 16 23 17 17 0 0 43 34 23
2017 Not a person with a disability 24 31 22 10 8 0 4 58 19 322

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 15 27 11 17 0 7 40 31 31
2018 Not a person with a disability 37 30 18 9 4 0 2 68 14 402
2017 Person with a disability 34 13 19 21 13 0 0 47 34 23
2017 Not a person with a disability 31 30 17 10 7 1 4 64 18 322

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 26 19 22 10 0 7 45 35 31
2018 Not a person with a disability 38 32 14 11 3 0 2 71 15 402
2017 Person with a disability 31 8 22 17 13 5 5 43 33 23
2017 Not a person with a disability 35 30 18 9 4 0 3 68 13 322

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 33 25 14 11 9 0 7 63 22 31
2018 Not a person with a disability 55 24 11 6 2 1 2 81 8 401
2017 Person with a disability 38 21 32 4 0 0 5 62 5 23
2017 Not a person with a disability 52 23 15 3 4 0 3 77 7 324

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 16 9 10 17 0 10 61 30 31
2018 Not a person with a disability 72 15 5 1 0 0 7 93 1 403

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 15 10 11 11 0 13 63 25 31
2018 Not a person with a disability 71 11 7 4 3 0 4 86 8 404
2017 Person with a disability 47 16 9 9 5 0 14 73 16 23
2017 Not a person with a disability 68 14 4 6 4 1 4 86 10 324

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 34 20 0 3 0 3 77 3 31
2018 Not a person with a disability 52 27 10 4 3 0 2 82 8 402
2017 Person with a disability 47 17 26 0 5 0 5 68 5 23
2017 Not a person with a disability 49 29 9 7 3 0 3 81 10 323

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 40 20 15 10 11 0 3 63 22 30
2018 Not a person with a disability 57 20 10 7 4 1 2 79 11 400
2017 Person with a disability 43 31 8 8 0 5 5 82 9 23
2017 Not a person with a disability 56 21 7 7 5 0 4 80 12 324

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 12 12 0 0 0 31 83 0 30
2018 Not a person with a disability 55 10 6 3 1 1 24 86 5 402
2017 Person with a disability 29 22 8 0 0 0 41 86 0 23
2017 Not a person with a disability 47 13 5 4 2 0 30 85 8 324

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 65 10 8 7 3 0 7 80 11 31
2018 Not a person with a disability 59 20 9 3 2 0 5 85 6 402
2017 Person with a disability 43 14 24 0 0 0 19 71 0 22
2017 Not a person with a disability 62 15 8 4 3 0 8 83 8 323

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 60 15 5 7 3 0 10 84 11 30
2018 Not a person with a disability 73 10 3 5 4 0 5 87 9 403
2017 Person with a disability 58 18 9 0 9 0 5 81 10 23
2017 Not a person with a disability 62 15 7 3 5 1 6 84 9 323

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 28 15 3 4 0 3 77 8 31
2018 Not a person with a disability 54 23 14 5 2 1 3 79 6 403
2017 Person with a disability 31 20 27 9 0 0 13 59 10 23
2017 Not a person with a disability 54 25 12 4 3 0 3 81 7 324

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 10 20 42 18 10 0 0 30 28 31
2018 Not a person with a disability 18 33 32 14 4 0 0 51 17 402
2017 Person with a disability 25 13 46 13 3 0 0 38 17 23
2017 Not a person with a disability 12 33 35 15 5 0 1 45 20 324

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 29 37 21 0 0 0 21 42 31
2018 Not a person with a disability 7 17 40 20 15 0 1 36 24 400
2017 Person with a disability 4 34 23 13 22 0 5 36 40 23
2017 Not a person with a disability 5 19 39 24 11 1 1 36 24 322
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 28 12 3 7 7 3 46 54 31
2018 Not a person with a disability 46 25 13 7 4 3 1 48 52 404
2017 Person with a disability 38 23 13 9 0 17 0 46 54 24
2017 Not a person with a disability 48 20 17 5 6 4 1 50 50 323

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 14 15
2018 Not a person with a disability 19 201
2017 Person with a disability 0 11
2017 Not a person with a disability 24 151

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 15
2018 Not a person with a disability 26 201
2017 Person with a disability 10 11
2017 Not a person with a disability 36 151

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 33 15
2018 Not a person with a disability 23 201
2017 Person with a disability 46 11
2017 Not a person with a disability 19 151

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 35 15
2018 Not a person with a disability 34 201
2017 Person with a disability 36 11
2017 Not a person with a disability 45 151

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 15
2018 Not a person with a disability 5 201
2017 Person with a disability 0 11
2017 Not a person with a disability 6 151

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 21 15
2018 Not a person with a disability 18 201

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 42 15
2018 Not a person with a disability 33 201
2017 Person with a disability 56 11
2017 Not a person with a disability 37 151

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 6 45 22 14 6 7 14
2018 Not a person with a disability 9 61 10 9 1 10 187
2017 Person with a disability 8 41 40 0 11 0 10
2017 Not a person with a disability 11 59 16 5 3 6 150

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 41 59 15
2018 Not a person with a disability 53 47 200

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 57 13 3 0 12 7 8 82 15 31
2018 Not a person with a disability 50 11 10 8 6 2 12 71 17 404

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 16 18 23 29 0 0 30 53 15
2018 Not a person with a disability 23 26 17 17 10 1 5 52 30 200
2017 Person with a disability 8 27 28 19 0 0 19 42 23 11
2017 Not a person with a disability 17 32 18 12 13 1 8 54 27 153

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 16 12 6 17 14 26 41 38 15
2018 Not a person with a disability 9 15 12 13 20 3 26 35 48 200
2017 Person with a disability 8 18 29 9 7 0 29 35 23 11
2017 Not a person with a disability 8 18 15 10 19 3 26 37 41 152
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