2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 7 7 0 26 0 0 66 26 12
2018 Non-Aboriginal 40 40 11 5 3 0 0 80 8 418
2017 Aboriginal 26 41 26 7 0 0 0 67 7 12
2017 Non-Aboriginal 30 51 11 5 4 0 0 80 9 337
2014 Aboriginal 41 22 28 9 0 0 0 63 9 18
2014 Non-Aboriginal 27 45 14 9 5 0 0 72 14 393
2011 Aboriginal 42 31 7 15 7 0 0 72 21 17
2011 Non-Aboriginal 36 40 12 6 5 0 0 76 11 441
2008 Aboriginal 40 33 0 20 7 0 0 73 27 15
2008 Non-Aboriginal 38 38 11 7 6 0 0 76 12 411

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 38 28 0 7 27 0 0 66 34 12
2018 Non-Aboriginal 40 33 9 8 7 1 1 75 16 416
2017 Aboriginal 26 25 26 7 16 0 0 51 23 12
2017 Non-Aboriginal 31 37 14 10 8 0 0 68 18 338

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 71 22 7 0 0 0 0 93 0 12
2018 Non-Aboriginal 58 30 6 2 2 1 0 89 4 415
2017 Aboriginal 68 25 0 7 0 0 0 93 7 12
2017 Non-Aboriginal 56 33 6 2 2 0 0 90 4 337
2014 Aboriginal 72 21 0 6 0 0 0 94 6 18
2014 Non-Aboriginal 62 28 7 2 1 0 0 91 3 393
2011 Aboriginal 56 31 7 7 0 0 0 87 7 17
2011 Non-Aboriginal 62 28 7 2 1 0 0 90 3 443

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 27 0 7 7 0 0 86 14 12
2018 Non-Aboriginal 47 38 8 3 3 0 0 85 6 418
2017 Aboriginal 34 50 16 0 0 0 0 84 0 12
2017 Non-Aboriginal 41 44 7 4 3 0 1 86 7 336
2014 Aboriginal 57 29 0 10 4 0 0 86 14 18
2014 Non-Aboriginal 35 44 11 7 3 0 0 79 10 393
2011 Aboriginal 56 11 12 21 0 0 0 67 21 17
2011 Non-Aboriginal 41 42 10 5 3 0 0 83 7 442
2008 Aboriginal 33 40 0 27 0 0 0 73 27 15
2008 Non-Aboriginal 40 42 9 7 2 0 0 82 9 414

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 43 7 23 0 27 0 0 50 27 12
2018 Non-Aboriginal 42 26 15 10 7 1 0 68 17 416
2017 Aboriginal 30 38 15 0 18 0 0 68 18 11
2017 Non-Aboriginal 25 29 24 12 8 2 0 55 20 337
2014 Aboriginal 41 28 23 4 0 4 0 72 4 18
2014 Non-Aboriginal 20 31 26 11 11 1 0 52 22 393
2011 Aboriginal 13 33 20 17 7 6 5 52 26 17
2011 Non-Aboriginal 29 30 20 11 10 0 0 59 21 443

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 43 16 22 0 19 0 0 59 19 12
2018 Non-Aboriginal 41 29 15 9 6 0 0 70 15 414
2017 Aboriginal 31 37 15 10 8 0 0 68 18 11
2017 Non-Aboriginal 27 36 19 10 7 1 1 64 17 338
2014 Aboriginal 29 34 17 16 0 4 0 65 17 18
2014 Non-Aboriginal 21 35 22 10 11 1 0 57 21 392
2011 Aboriginal 13 41 17 18 7 5 0 57 25 17
2011 Non-Aboriginal 30 33 18 10 8 0 0 64 18 441
2008 Aboriginal 20 33 0 27 13 7 0 57 43 15
2008 Non-Aboriginal 23 36 17 14 10 0 0 59 24 416

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 34 16 7 16 19 7 0 54 38 12
2018 Non-Aboriginal 35 24 13 12 10 3 3 63 24 416
2017 Aboriginal 0 47 17 17 8 0 11 53 28 11
2017 Non-Aboriginal 24 24 20 13 9 6 4 53 25 338
2014 Aboriginal 29 12 18 27 6 9 0 45 36 18
2014 Non-Aboriginal 23 23 20 14 14 4 2 49 29 393
2011 Aboriginal 10 39 7 12 23 10 0 55 38 17
2011 Non-Aboriginal 32 21 18 11 12 4 3 57 24 442
2008 Aboriginal 0 13 27 20 27 13 0 15 54 15
2008 Non-Aboriginal 21 25 20 14 13 2 3 49 29 415
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 7 26 0 7 0 0 66 7 12
2018 Non-Aboriginal 49 28 9 4 5 4 1 81 9 417
2017 Aboriginal 45 7 41 0 7 0 0 52 7 12
2017 Non-Aboriginal 46 28 11 6 6 2 1 76 12 337
2014 Aboriginal 35 49 0 16 0 0 0 84 16 18
2014 Non-Aboriginal 32 33 15 9 7 2 3 68 17 393
2011 Aboriginal 39 11 18 20 6 7 0 53 27 17
2011 Non-Aboriginal 35 33 15 6 8 2 1 70 14 444
2008 Aboriginal 13 13 13 27 20 7 7 31 54 15
2008 Non-Aboriginal 30 34 14 9 8 3 2 67 18 414

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 52 15 19 7 7 0 0 66 15 12
2018 Non-Aboriginal 50 28 9 4 6 1 2 81 10 416
2017 Aboriginal 42 16 26 9 7 0 0 58 16 12
2017 Non-Aboriginal 46 29 11 6 5 0 1 77 12 336
2014 Aboriginal 39 27 12 16 6 0 0 66 22 18
2014 Non-Aboriginal 30 35 14 11 8 0 2 66 20 391
2011 Aboriginal 37 26 12 20 6 0 0 63 26 17
2011 Non-Aboriginal 38 31 13 10 7 0 1 69 17 444
2008 Aboriginal 13 40 7 7 33 0 0 53 40 15
2008 Non-Aboriginal 29 38 12 11 8 1 0 69 19 416

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 7 26 0 7 0 0 66 7 12
2018 Non-Aboriginal 54 23 11 3 6 1 1 79 10 416
2017 Aboriginal 58 17 18 0 8 0 0 75 8 11
2017 Non-Aboriginal 50 29 8 6 6 1 1 80 12 338
2014 Aboriginal 33 31 19 11 6 0 0 64 17 17
2014 Non-Aboriginal 38 31 14 9 6 0 1 70 16 393

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 14 39 7 16 0 0 37 24 12
2018 Non-Aboriginal 38 30 12 7 6 7 1 73 14 420
2017 Aboriginal 31 33 20 0 8 8 0 70 8 11
2017 Non-Aboriginal 27 35 16 9 6 6 1 66 16 338
2014 Aboriginal 18 50 10 6 6 9 0 75 14 17
2014 Non-Aboriginal 20 32 21 12 7 9 0 57 20 392
2011 Aboriginal 29 18 36 6 0 10 0 53 7 17
2011 Non-Aboriginal 25 28 19 10 10 8 0 58 21 442

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 27 22 7 21 24 0 0 48 45 12
2018 Non-Aboriginal 34 29 14 9 8 4 0 67 19 416
2017 Aboriginal 31 26 26 0 18 0 0 57 18 11
2017 Non-Aboriginal 23 29 20 14 10 3 1 54 25 337
2014 Aboriginal 12 37 33 12 6 0 0 49 19 17
2014 Non-Aboriginal 16 29 24 16 12 2 0 47 29 392
2011 Aboriginal 21 16 35 16 7 5 0 40 24 17
2011 Non-Aboriginal 24 27 22 12 11 3 0 53 24 441
2008 Aboriginal 27 0 13 27 33 0 0 27 60 15
2008 Non-Aboriginal 16 30 20 17 13 2 1 48 32 416

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 34 14 28 16 0 0 42 44 12
2018 Non-Aboriginal 26 28 17 11 10 7 0 59 24 418
2017 Aboriginal 9 36 26 0 18 11 0 51 20 11
2017 Non-Aboriginal 16 27 21 16 12 7 1 47 30 338
2014 Aboriginal 12 25 34 23 6 0 0 37 29 17
2014 Non-Aboriginal 11 22 27 20 14 6 0 35 36 392
2011 Aboriginal 5 19 31 11 10 23 0 32 28 17
2011 Non-Aboriginal 14 30 22 16 10 8 0 48 28 444
2008 Aboriginal 27 13 20 7 20 13 0 46 31 15
2008 Non-Aboriginal 10 25 18 23 15 8 1 38 42 415

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 38 14 7 24 0 0 54 31 12
2018 Non-Aboriginal 25 32 16 11 12 5 0 60 23 420
2017 Aboriginal 19 54 8 0 8 11 0 83 9 11
2017 Non-Aboriginal 17 29 18 16 16 4 1 48 33 337
2014 Aboriginal 23 50 10 4 12 0 0 73 17 17
2014 Non-Aboriginal 11 28 23 19 16 2 0 40 36 391
2011 Aboriginal 17 39 18 20 6 0 0 56 26 17
2011 Non-Aboriginal 19 31 20 15 13 2 0 51 28 444
2008 Aboriginal 20 7 13 20 27 13 0 31 54 15
2008 Non-Aboriginal 15 36 15 17 12 3 1 53 31 414
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 35 24 7 26 7 0 0 59 34 12
2018 Non-Aboriginal 35 32 13 10 7 1 1 69 18 420
2017 Aboriginal 9 42 33 0 16 0 0 51 16 12
2017 Non-Aboriginal 27 37 17 12 7 0 0 64 19 338
2014 Aboriginal 31 42 13 14 0 0 0 73 14 17
2014 Non-Aboriginal 22 35 14 16 13 0 0 57 29 393
2011 Aboriginal 22 40 13 21 5 0 0 61 26 17
2011 Non-Aboriginal 28 35 15 12 9 2 0 64 21 443

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 44 37 12 7 0 0 0 81 7 12
2018 Non-Aboriginal 35 41 12 7 4 0 0 77 11 420
2017 Aboriginal 41 43 16 0 0 0 0 84 0 12
2017 Non-Aboriginal 32 42 16 7 4 0 0 74 11 338

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 21 7 12 22 16 0 51 41 12
2018 Non-Aboriginal 16 19 15 16 14 17 3 44 37 417
2017 Aboriginal 7 10 27 19 18 20 0 22 45 11
2017 Non-Aboriginal 9 19 15 20 16 17 4 35 45 338
2014 Aboriginal 12 23 6 29 19 5 6 40 54 17
2014 Non-Aboriginal 14 18 18 17 20 10 4 37 43 391

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 47 19 19 7 7 0 0 66 15 12
2018 Non-Aboriginal 43 31 9 6 7 2 2 78 13 418
2017 Aboriginal 33 8 34 7 7 10 0 47 15 12
2017 Non-Aboriginal 37 35 11 9 6 0 2 73 15 337
2014 Aboriginal 39 21 17 10 12 0 0 60 22 18
2014 Non-Aboriginal 29 35 14 12 8 0 1 64 21 393
2011 Aboriginal 20 41 18 21 0 0 0 62 21 17
2011 Non-Aboriginal 34 31 15 11 7 1 1 66 18 442
2008 Aboriginal 13 27 13 0 40 0 7 43 43 15
2008 Non-Aboriginal 27 34 15 13 9 1 1 62 22 416

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 28 48 9 3 4 3 4 82 8 83
2014 Non-Aboriginal 29 39 13 7 4 3 5 74 12 90

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 31 31 19 12 7 0 0 62 19 12
2018 Non-Aboriginal 31 42 9 11 7 0 1 73 18 417
2017 Aboriginal 26 43 18 7 7 0 0 69 14 12
2017 Non-Aboriginal 29 37 12 13 8 0 0 66 21 338
2014 Aboriginal 29 22 6 33 10 0 0 52 42 18
2014 Non-Aboriginal 17 32 18 19 14 0 0 49 33 392
2011 Aboriginal 23 36 7 27 0 0 7 63 30 16
2011 Non-Aboriginal 27 38 12 11 10 0 1 66 22 444
2008 Aboriginal 20 33 13 20 13 0 0 53 33 15
2008 Non-Aboriginal 25 41 12 14 7 0 1 66 22 416

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 50 9 22 7 12 0 0 59 19 12
2018 Non-Aboriginal 45 31 12 7 4 0 0 76 11 419
2017 Aboriginal 24 34 26 15 0 0 0 59 15 12
2017 Non-Aboriginal 38 39 11 7 4 0 0 77 12 338
2014 Aboriginal 33 33 18 12 4 0 0 66 16 18
2014 Non-Aboriginal 37 38 14 5 5 0 0 76 10 393
2011 Aboriginal 51 17 12 15 7 0 0 67 21 17
2011 Non-Aboriginal 45 32 12 7 4 0 0 77 11 443
2008 Aboriginal 33 27 7 27 0 0 7 64 29 15
2008 Non-Aboriginal 40 36 12 7 6 0 0 76 12 415

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 15 7 7 12 0 0 74 19 12
2018 Non-Aboriginal 50 33 7 7 2 0 0 83 9 419
2017 Aboriginal 23 58 10 9 0 0 0 81 9 11
2017 Non-Aboriginal 42 42 7 7 2 0 0 84 9 337
2014 Aboriginal 54 17 12 6 10 0 0 72 16 18
2014 Non-Aboriginal 42 39 9 5 4 0 0 81 10 393
2011 Aboriginal 40 32 0 7 21 0 0 72 28 17
2011 Non-Aboriginal 47 37 8 4 3 0 0 85 7 443
2008 Aboriginal 33 27 7 27 0 0 7 64 29 15
2008 Non-Aboriginal 46 35 8 6 4 0 0 82 11 415

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 14 28 7 27 0 0 38 34 12
2018 Non-Aboriginal 25 29 17 13 11 4 1 56 25 419
2017 Aboriginal 0 47 24 0 18 11 0 53 20 11
2017 Non-Aboriginal 22 26 22 13 12 3 0 50 26 337
2014 Aboriginal 19 29 13 16 23 0 0 48 39 17
2014 Non-Aboriginal 11 15 24 22 24 4 1 27 48 392
2011 Aboriginal 15 35 7 29 7 8 0 54 39 17
2011 Non-Aboriginal 17 31 18 16 14 2 2 50 32 444
2008 Aboriginal 13 33 7 13 33 0 0 47 47 15
2008 Non-Aboriginal 15 33 18 14 16 4 0 50 31 414

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 15 21 7 41 0 0 31 48 12
2018 Non-Aboriginal 20 22 12 16 20 4 6 47 40 420
2017 Aboriginal 0 35 8 19 27 0 11 40 51 11
2017 Non-Aboriginal 13 18 18 18 21 4 8 35 45 338
2014 Aboriginal 18 12 17 22 30 0 0 31 52 17
2014 Non-Aboriginal 10 13 19 17 31 3 6 26 53 392
2011 Aboriginal 10 25 21 24 12 0 8 38 39 17
2011 Non-Aboriginal 9 22 12 21 25 2 8 35 51 444
2008 Aboriginal 0 33 0 40 27 0 0 33 67 15
2008 Non-Aboriginal 8 24 15 18 24 4 7 36 47 415

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 66 0 0 7 27 0 0 66 34 12
2018 Non-Aboriginal 35 34 11 10 8 1 0 71 18 420
2017 Aboriginal 27 31 18 7 7 10 0 64 15 12
2017 Non-Aboriginal 29 40 15 10 6 0 0 70 16 337
2014 Aboriginal 17 55 11 4 12 0 0 72 16 18
2014 Non-Aboriginal 18 36 19 14 12 1 0 55 26 393
2011 Aboriginal 31 25 12 21 12 0 0 56 32 17
2011 Non-Aboriginal 30 34 15 12 7 1 1 65 20 444

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 66 7 0 0 26 0 0 74 26 12
2018 Non-Aboriginal 38 31 14 8 7 1 1 70 16 416
2017 Aboriginal 34 7 8 24 16 0 10 45 45 12
2017 Non-Aboriginal 34 34 14 11 6 1 0 69 17 337
2014 Aboriginal 51 33 6 4 6 0 0 84 10 18
2014 Non-Aboriginal 26 33 18 12 10 1 1 60 22 393

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 59 22 0 0 19 0 0 81 19 12
2018 Non-Aboriginal 39 35 10 7 7 1 0 75 15 420
2017 Aboriginal 43 15 18 7 7 10 0 64 15 12
2017 Non-Aboriginal 32 40 15 8 4 0 1 73 13 337
2014 Aboriginal 45 34 0 9 6 0 6 84 16 18
2014 Non-Aboriginal 24 36 19 14 8 0 0 59 22 393
2011 Aboriginal 38 32 23 7 0 0 0 71 7 17
2011 Non-Aboriginal 41 35 12 8 4 1 0 76 12 441

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 31 7 47 7 7 0 0 39 14 12
2018 Non-Aboriginal 30 34 17 8 7 3 1 67 15 419
2017 Aboriginal 0 44 18 9 18 11 0 50 30 11
2017 Non-Aboriginal 18 35 21 10 8 8 0 57 20 337

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 50 15 16 7 12 0 0 65 19 12
2018 Non-Aboriginal 46 32 8 7 6 1 1 79 13 420
2017 Aboriginal 17 48 10 9 16 0 0 64 25 12
2017 Non-Aboriginal 41 33 13 9 4 0 1 74 14 338
2014 Aboriginal 34 47 4 11 4 0 0 81 15 18
2014 Non-Aboriginal 29 31 21 9 7 1 2 62 16 393
2011 Aboriginal 46 42 11 0 0 0 0 89 0 17
2011 Non-Aboriginal 37 32 15 9 6 1 1 70 15 442

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 71 22 7 0 0 0 0 93 0 12
2018 Non-Aboriginal 34 35 17 9 5 1 1 70 13 420
2017 Aboriginal 60 40 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 35 36 17 6 4 0 1 72 11 337
2014 Aboriginal 69 16 6 6 4 0 0 85 10 18
2014 Non-Aboriginal 35 32 20 7 6 0 0 68 12 392
2011 Aboriginal 61 18 16 5 0 0 0 79 5 17
2011 Non-Aboriginal 36 38 15 7 3 1 1 75 10 442
2008 Aboriginal 53 40 7 0 0 0 0 93 0 15
2008 Non-Aboriginal 26 33 21 13 5 0 1 60 18 416

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Aboriginal 35 43 22 12
2018 Non-Aboriginal 33 35 32 419
2017 Aboriginal 52 25 23 12
2017 Non-Aboriginal 35 30 35 338
2014 Aboriginal 37 29 34 18
2014 Non-Aboriginal 33 34 33 393
2011 Aboriginal 40 33 27 17
2011 Non-Aboriginal 36 37 27 444

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-Aboriginal 17 10 43 2 24 3 114
2014 Non-Aboriginal 20 11 45 9 9999 15 130
2011 Non-Aboriginal 13 12 49 8 9999 17 157
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 55 38 7 0 0 0 0 93 0 12
2018 Non-Aboriginal 52 36 8 2 1 1 0 89 3 420
2017 Aboriginal 42 58 0 0 0 0 0 100 0 12
2017 Non-Aboriginal 44 42 8 4 2 0 0 86 6 338
2014 Aboriginal 68 28 4 0 0 0 0 96 0 18
2014 Non-Aboriginal 39 38 13 6 3 1 1 78 9 393
2011 Aboriginal 51 44 0 5 0 0 0 95 5 17
2011 Non-Aboriginal 46 36 10 5 3 1 0 83 7 442
2008 Aboriginal 53 27 13 7 0 0 0 80 7 15
2008 Non-Aboriginal 47 32 11 5 3 2 0 80 8 415

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 40 33 0 7 0 0 60 7 12
2018 Non-Aboriginal 32 37 19 5 6 1 1 70 11 419
2017 Aboriginal 47 27 8 0 8 0 11 83 9 11
2017 Non-Aboriginal 25 39 18 11 5 2 0 66 16 338
2014 Aboriginal 29 49 5 4 12 0 0 79 17 17
2014 Non-Aboriginal 18 36 28 8 6 2 0 56 15 393
2011 Aboriginal 15 42 6 20 12 5 0 61 33 17
2011 Non-Aboriginal 27 34 21 8 7 3 0 62 15 442

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 49 19 24 0 0 0 24 57 12
2018 Non-Aboriginal 10 20 28 20 16 3 4 38 32 418
2017 Aboriginal 8 10 36 36 0 0 10 40 20 11
2017 Non-Aboriginal 11 18 33 20 11 2 5 33 32 337
2014 Aboriginal 9 23 25 19 18 0 6 39 34 17
2014 Non-Aboriginal 11 22 35 17 9 1 4 27 36 393
2011 Aboriginal 0 36 24 30 10 0 0 40 36 17
2011 Non-Aboriginal 9 20 30 24 11 2 5 37 31 442
2008 Aboriginal 7 33 20 20 20 0 0 40 40 15
2008 Non-Aboriginal 8 26 33 18 10 1 3 30 36 413

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 39 21 14 12 7 7 30 45 12
2018 Non-Aboriginal 8 17 25 21 20 4 4 45 27 416
2017 Aboriginal 0 17 42 9 0 0 32 14 25 11
2017 Non-Aboriginal 11 19 28 20 14 4 5 37 32 337
2014 Aboriginal 0 16 29 25 12 0 18 45 19 17
2014 Non-Aboriginal 14 20 28 18 10 5 5 31 38 392
2011 Aboriginal 6 22 31 41 0 0 0 41 28 17
2011 Non-Aboriginal 7 21 23 20 18 4 7 43 32 442
2008 Aboriginal 20 33 7 20 20 0 0 40 53 15
2008 Non-Aboriginal 15 25 24 19 11 2 4 32 43 412

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 21 16 40 15 0 0 7 16 40 12
2018 Non-Aboriginal 8 17 21 21 21 5 7 48 28 415
2017 Aboriginal 0 17 46 8 11 8 10 23 21 11
2017 Non-Aboriginal 8 19 24 22 16 1 9 43 30 336
2014 Aboriginal 12 20 19 19 18 0 13 42 36 17
2014 Non-Aboriginal 15 21 23 20 11 4 6 34 41 392
2011 Aboriginal 10 21 28 34 0 0 7 37 33 17
2011 Non-Aboriginal 13 18 25 17 14 4 10 36 36 443
2008 Aboriginal 7 20 47 7 13 7 0 21 29 15
2008 Non-Aboriginal 12 21 30 18 11 3 5 32 36 414

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 15 14 59 0 0 0 59 27 12
2018 Non-Aboriginal 4 12 26 25 27 3 3 55 17 416
2017 Aboriginal 10 0 43 25 11 0 10 41 11 11
2017 Non-Aboriginal 6 10 30 29 18 1 6 50 18 334
2014 Aboriginal 4 16 12 31 23 0 13 62 24 17
2014 Non-Aboriginal 9 14 28 31 14 2 3 46 25 389
2011 Aboriginal 0 11 36 35 12 0 7 50 12 17
2011 Non-Aboriginal 5 12 28 28 19 2 6 51 18 441
2008 Aboriginal 0 20 40 27 13 0 0 40 20 15
2008 Non-Aboriginal 8 16 30 27 17 1 2 45 24 412

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 30 25 34 0 0 0 34 42 12
2018 Non-Aboriginal 16 19 23 17 16 4 5 37 38 417
2017 Aboriginal 9 36 36 8 0 11 0 9 51 11
2017 Non-Aboriginal 19 28 24 11 12 1 5 24 50 336
2014 Aboriginal 11 25 25 20 13 0 7 35 38 16
2014 Non-Aboriginal 26 25 22 14 8 1 5 23 54 393
2011 Aboriginal 17 27 17 13 12 0 15 29 51 17
2011 Non-Aboriginal 11 21 27 18 16 2 6 37 34 442
2008 Aboriginal 13 40 13 20 13 0 0 33 53 15
2008 Non-Aboriginal 21 24 23 15 13 1 3 30 47 414

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 19 7 31 16 7 0 51 41 12
2018 Non-Aboriginal 12 18 26 18 16 3 5 38 34 415
2017 Aboriginal 20 32 29 0 11 0 8 12 56 11
2017 Non-Aboriginal 15 18 26 17 14 4 6 34 37 334
2014 Aboriginal 5 6 19 39 12 6 13 64 13 17
2014 Non-Aboriginal 12 19 26 20 11 3 9 35 36 392
2011 Aboriginal 18 26 13 30 0 0 13 34 51 17
2011 Non-Aboriginal 9 15 24 22 17 4 9 45 28 443
2008 Aboriginal 13 33 13 20 13 0 7 36 50 15
2008 Non-Aboriginal 19 23 25 15 9 3 5 26 46 413

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 12 23 31 27 7 0 0 34 35 12
2018 Non-Aboriginal 8 17 26 21 18 6 5 43 28 415
2017 Aboriginal 9 21 25 7 20 0 18 32 37 12
2017 Non-Aboriginal 12 17 28 18 16 4 5 37 31 335
2014 Aboriginal 12 31 19 13 12 0 13 28 50 17
2014 Non-Aboriginal 13 22 30 15 9 5 7 27 40 392

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 30 51 0 12 7 0 0 81 19 12
2018 Non-Aboriginal 51 26 7 8 6 1 1 78 15 417
2017 Aboriginal 29 29 25 10 8 0 0 58 18 11
2017 Non-Aboriginal 39 35 10 8 7 0 1 75 15 337
2014 Aboriginal 37 23 4 17 6 0 12 69 26 18
2014 Non-Aboriginal 36 32 9 10 11 2 0 70 21 393

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 34 39 19 0 7 0 0 73 7 12
2018 Non-Aboriginal 50 33 7 5 4 0 0 84 9 417
2017 Aboriginal 18 57 0 0 24 0 0 76 24 12
2017 Non-Aboriginal 34 43 10 7 3 1 1 79 11 338
2014 Aboriginal 35 41 18 0 6 0 0 75 6 17
2014 Non-Aboriginal 34 39 13 9 6 0 0 72 15 392

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 31 42 7 0 19 0 0 73 19 12
2018 Non-Aboriginal 47 34 10 4 3 2 1 83 7 420

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 66 19 7 0 7 0 0 86 7 12
2018 Non-Aboriginal 45 30 14 4 2 4 1 79 6 414
2017 Aboriginal 39 25 18 0 8 11 0 72 9 11
2017 Non-Aboriginal 35 36 15 4 4 7 0 75 8 338
2014 Aboriginal 35 48 6 5 6 0 0 83 11 17
2014 Non-Aboriginal 34 37 17 4 3 4 1 75 7 393

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 65 21 7 0 7 0 0 86 7 12
2018 Non-Aboriginal 45 34 11 5 2 2 1 81 7 416
2017 Aboriginal 31 26 18 0 18 8 0 62 19 11
2017 Non-Aboriginal 30 44 12 5 4 4 0 78 10 337
2014 Aboriginal 29 65 6 0 0 0 0 94 0 17
2014 Non-Aboriginal 33 40 15 7 2 1 0 74 10 393
2011 Aboriginal 51 20 23 7 0 0 0 71 7 17
2011 Non-Aboriginal 31 36 19 5 5 3 1 70 10 444

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 57 16 7 12 7 0 0 74 19 12
2018 Non-Aboriginal 56 30 7 3 3 0 0 86 7 411
2017 Aboriginal 49 25 8 10 8 0 0 75 18 11
2017 Non-Aboriginal 44 38 9 4 3 0 0 83 8 337
2014 Aboriginal 45 45 10 0 0 0 0 90 0 18
2014 Non-Aboriginal 41 38 11 6 4 0 0 79 10 392
2011 Aboriginal 50 26 12 12 0 0 0 76 12 17
2011 Non-Aboriginal 41 37 12 5 5 0 0 78 10 443
2008 Aboriginal 20 40 7 20 7 7 0 64 29 15
2008 Non-Aboriginal 35 38 13 8 5 1 0 74 13 413

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 14 35 21 7 0 0 37 28 12
2018 Non-Aboriginal 28 27 15 11 7 8 4 63 20 417
2017 Aboriginal 10 61 9 0 8 0 12 81 9 10
2017 Non-Aboriginal 19 28 20 14 9 4 6 52 26 338
2014 Aboriginal 21 23 22 16 6 0 12 50 25 18
2014 Non-Aboriginal 21 27 20 11 13 4 3 52 26 392

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 47 30 15 0 7 0 0 78 7 12
2018 Non-Aboriginal 40 34 13 5 5 2 1 76 10 420
2017 Aboriginal 29 56 0 0 8 8 0 92 8 11
2017 Non-Aboriginal 37 33 13 9 3 4 1 74 12 336
2014 Aboriginal 24 45 12 6 6 0 6 74 13 17
2014 Non-Aboriginal 31 34 17 8 5 5 1 69 13 392
2011 Aboriginal 38 30 18 8 0 6 0 72 9 17
2011 Non-Aboriginal 37 31 11 8 7 5 1 72 16 442
2008 Aboriginal 27 20 0 7 33 7 7 54 46 15
2008 Non-Aboriginal 28 38 12 9 6 5 1 71 17 416

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 38 47 7 0 7 0 0 85 7 12
2018 Non-Aboriginal 34 33 19 7 5 1 1 69 12 419

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 14 12 34 16 0 0 38 50 12
2018 Non-Aboriginal 25 22 16 10 12 11 5 55 26 418
2017 Aboriginal 9 46 19 9 8 8 0 61 18 11
2017 Non-Aboriginal 15 22 18 13 12 17 4 46 32 338
2014 Aboriginal 12 12 29 10 31 5 0 26 43 17
2014 Non-Aboriginal 16 19 21 15 15 10 3 41 34 393
2011 Aboriginal 12 23 31 11 5 13 5 43 20 17
2011 Non-Aboriginal 17 20 18 13 13 14 4 45 32 443

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 12 34 9 14 7 7 33 27 12
2018 Non-Aboriginal 19 15 19 7 8 23 9 50 22 417
2017 Aboriginal 19 17 28 0 8 17 11 51 11 11
2017 Non-Aboriginal 9 18 19 8 9 27 10 43 27 337
2014 Aboriginal 18 24 39 0 6 12 0 49 7 17
2014 Non-Aboriginal 16 16 22 7 7 25 6 46 21 391

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 28 7 42 9 14 0 0 35 23 12
2018 Non-Aboriginal 32 29 17 6 6 10 0 68 14 418
2017 Aboriginal 39 32 0 0 8 21 0 90 10 11
2017 Non-Aboriginal 21 34 19 5 7 13 1 64 14 335
2014 Aboriginal 31 41 16 0 6 6 0 77 6 17
2014 Non-Aboriginal 22 32 21 7 5 11 2 62 14 392
2011 Aboriginal 26 30 11 13 5 15 0 66 21 17
2011 Non-Aboriginal 34 32 15 6 5 8 0 72 12 443

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 0 34 21 7 7 7 28 33 12
2018 Non-Aboriginal 20 15 22 2 4 29 8 56 10 417
2017 Aboriginal 17 20 27 0 0 25 11 58 0 11
2017 Non-Aboriginal 15 16 17 2 5 34 11 57 12 336
2014 Aboriginal 24 23 24 0 12 17 0 57 15 17
2014 Non-Aboriginal 14 15 23 3 3 36 7 50 10 392

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 24 41 19 9 7 0 0 65 16 12
2018 Non-Aboriginal 30 28 21 4 3 13 1 67 8 418
2017 Aboriginal 27 18 27 0 0 17 11 62 0 11
2017 Non-Aboriginal 26 32 15 3 4 17 2 72 9 335
2014 Aboriginal 30 23 17 0 12 18 0 64 15 17
2014 Non-Aboriginal 23 30 21 3 2 19 2 68 6 392
2011 Aboriginal 26 31 0 18 0 18 7 76 24 17
2011 Non-Aboriginal 36 30 17 3 2 12 0 75 7 442
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 50 16 26 0 7 0 0 66 7 12
2018 Non-Aboriginal 59 22 6 3 6 2 2 85 10 416
2017 Aboriginal 46 7 39 0 8 0 0 53 8 11
2017 Non-Aboriginal 53 25 12 3 5 2 1 80 8 337

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 55 30 7 0 7 0 0 85 7 12
2018 Non-Aboriginal 32 40 12 7 4 3 1 76 12 419
2017 Aboriginal 19 52 9 0 19 0 0 72 19 11
2017 Non-Aboriginal 21 42 20 7 5 5 0 67 12 336

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 16 43 19 14 7 0 0 59 22 12
2018 Non-Aboriginal 29 32 16 13 7 2 1 63 20 418
2017 Aboriginal 9 19 42 21 8 0 0 29 29 11
2017 Non-Aboriginal 16 35 21 17 7 3 0 53 25 336

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 31 28 15 12 14 0 0 59 26 12
2018 Non-Aboriginal 35 29 16 10 8 1 2 65 18 419
2017 Aboriginal 19 37 36 0 8 0 0 56 8 11
2017 Non-Aboriginal 34 25 15 10 11 0 4 62 22 336

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 50 16 34 0 0 0 50 34 12
2018 Non-Aboriginal 22 24 26 16 12 1 1 46 28 418
2017 Aboriginal 0 38 34 19 8 0 0 38 27 11
2017 Non-Aboriginal 16 26 23 20 12 1 2 43 33 336

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 9 51 22 7 12 0 0 60 19 12
2018 Non-Aboriginal 30 30 21 11 5 1 2 62 17 416
2017 Aboriginal 21 36 24 8 10 0 0 58 18 11
2017 Non-Aboriginal 26 26 22 11 9 1 4 55 21 334

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 23 27 28 14 0 0 31 43 12
2018 Non-Aboriginal 23 22 22 14 17 1 2 46 32 418
2017 Aboriginal 11 34 27 9 18 0 0 46 27 11
2017 Non-Aboriginal 15 19 17 22 22 1 4 36 46 337

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 77 7 16 0 0 0 0 84 0 12
2018 Non-Aboriginal 46 21 15 4 6 2 6 73 11 416
2017 Aboriginal 48 15 19 8 0 10 0 70 9 11
2017 Non-Aboriginal 38 27 13 5 5 2 11 74 11 335

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 9 34 48 0 9 0 0 43 9 12
2018 Non-Aboriginal 33 26 20 10 8 1 1 61 18 416
2017 Aboriginal 19 38 17 0 26 0 0 58 26 11
2017 Non-Aboriginal 26 34 18 11 8 1 2 62 19 334

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 7 43 16 14 19 0 0 50 34 12
2018 Non-Aboriginal 36 29 18 8 4 2 3 68 13 421
2017 Aboriginal 9 54 21 8 8 0 0 63 16 11
2017 Non-Aboriginal 27 28 21 11 9 0 4 57 20 334

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 19 16 46 0 19 0 0 36 19 12
2018 Non-Aboriginal 28 31 21 11 5 1 2 61 17 421
2017 Aboriginal 0 73 9 0 18 0 0 73 18 11
2017 Non-Aboriginal 26 29 22 11 8 0 4 57 20 335

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 28 31 22 12 7 0 0 60 19 12
2018 Non-Aboriginal 36 28 19 9 5 0 2 66 15 418
2017 Aboriginal 49 36 15 0 0 0 0 85 0 11
2017 Non-Aboriginal 31 29 17 11 8 1 3 62 19 335

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 54 16 7 0 0 0 77 7 12
2018 Non-Aboriginal 36 31 14 12 4 0 2 69 16 418
2017 Aboriginal 39 26 17 17 0 0 0 65 17 11
2017 Non-Aboriginal 35 29 18 9 5 1 3 67 14 335

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 29 31 18 7 15 0 0 60 22 12
2018 Non-Aboriginal 54 24 11 6 2 1 2 80 9 417
2017 Aboriginal 37 27 24 11 0 0 0 64 11 11
2017 Non-Aboriginal 52 22 16 3 4 0 3 77 7 337

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 33 51 8 0 0 0 8 91 0 11
2018 Non-Aboriginal 70 14 6 2 1 0 7 90 3 420

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 43 31 7 0 12 0 7 79 13 12
2018 Non-Aboriginal 69 11 7 4 3 0 5 84 8 420
2017 Aboriginal 66 27 0 8 0 0 0 92 8 11
2017 Non-Aboriginal 66 14 4 6 4 1 5 85 11 337

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 51 23 19 7 0 0 0 74 7 12
2018 Non-Aboriginal 52 28 10 4 4 0 2 82 8 418
2017 Aboriginal 46 54 0 0 0 0 0 100 0 11
2017 Non-Aboriginal 49 28 10 6 3 0 3 79 10 336

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 22 35 24 7 12 0 0 57 19 12
2018 Non-Aboriginal 57 20 10 6 4 1 2 78 11 415
2017 Aboriginal 58 34 0 0 8 0 0 92 8 11
2017 Non-Aboriginal 55 22 8 7 5 1 4 80 12 337

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 56 9 7 12 0 0 16 77 14 12
2018 Non-Aboriginal 54 10 6 3 1 0 25 87 5 417
2017 Aboriginal 60 8 0 0 0 0 32 100 0 11
2017 Non-Aboriginal 45 14 5 4 2 0 30 84 8 337

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 42 32 19 7 0 0 0 74 7 12
2018 Non-Aboriginal 60 19 9 4 2 0 6 84 6 418
2017 Aboriginal 83 0 9 0 0 0 8 90 0 11
2017 Non-Aboriginal 60 15 9 4 3 0 8 82 8 335

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 66 15 0 0 12 0 7 87 13 12
2018 Non-Aboriginal 72 10 4 5 4 0 5 87 10 418
2017 Aboriginal 77 15 0 0 0 0 8 100 0 11
2017 Non-Aboriginal 62 16 7 3 6 1 6 83 9 336

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 52 7 26 7 7 0 0 60 15 12
2018 Non-Aboriginal 53 24 14 4 2 0 3 79 6 419
2017 Aboriginal 56 17 11 8 8 0 0 73 16 11
2017 Non-Aboriginal 52 25 13 4 2 0 4 80 7 337

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 0 37 34 21 7 0 0 37 29 12
2018 Non-Aboriginal 18 32 32 14 4 0 0 50 18 418
2017 Aboriginal 8 60 15 10 8 0 0 67 18 11
2017 Non-Aboriginal 13 30 37 15 5 0 1 44 20 337

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 8 25 48 19 0 0 0 19 33 11
2018 Non-Aboriginal 7 18 40 21 14 0 1 35 25 417
2017 Aboriginal 8 9 40 43 0 0 0 43 17 10
2017 Non-Aboriginal 5 20 39 23 12 1 1 36 25 336
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 37 37 12 0 14 0 0 37 63 12
2018 Non-Aboriginal 45 25 13 7 4 3 2 48 52 420
2017 Aboriginal 28 43 10 0 0 19 0 35 65 11
2017 Non-Aboriginal 48 19 17 5 5 5 1 50 50 337

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 22 157

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 34 157

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 21 157

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 44 157

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 6 157

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2017 Non-Aboriginal 38 157

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2017 Non-Aboriginal 10 58 18 5 4 6 155

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Aboriginal 40 7 7 7 38 0 0 47 46 12
2018 Non-Aboriginal 51 12 10 8 6 3 12 73 16 420

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 16 33 18 13 11 1 8 54 26 158

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Non-Aboriginal 8 18 15 10 18 3 26 38 41 157
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