2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 86. What is your gender?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 41 12 8 4 0 0 76 12 146
2018 Female gender 45 38 10 4 4 0 0 83 7 282
2017 Male gender 29 51 12 5 2 0 0 80 7 115
2017 Female gender 30 51 11 4 4 0 0 81 9 231
2014 Male gender 28 39 17 12 4 0 0 67 16 139
2014 Female gender 27 47 14 8 5 0 0 73 13 268
2011 Male gender 31 40 16 8 4 0 0 71 13 141
2011 Female gender 39 41 10 6 5 0 0 79 11 299
2008 Male gender 29 41 13 10 7 0 0 70 17 129
2008 Female gender 43 35 10 6 5 0 0 78 11 293

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 32 10 10 7 1 0 73 17 146
2018 Female gender 41 33 8 7 9 1 1 76 16 280
2017 Male gender 30 42 11 10 7 0 0 72 17 116
2017 Female gender 32 34 16 9 9 0 0 65 18 231

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 58 31 6 3 2 0 0 89 5 145
2018 Female gender 59 29 6 2 2 1 0 90 4 280
2017 Male gender 51 38 8 1 1 0 1 90 2 116
2017 Female gender 61 30 5 2 2 0 0 91 5 230
2014 Male gender 58 31 8 2 1 0 0 89 3 139
2014 Female gender 65 26 5 2 1 0 0 92 3 268
2011 Male gender 56 33 10 1 1 0 0 88 2 143
2011 Female gender 63 27 6 3 1 0 0 90 4 299

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 35 7 7 3 0 0 83 10 146
2018 Female gender 48 39 8 1 3 0 0 87 5 282
2017 Male gender 37 47 7 6 2 0 1 85 8 116
2017 Female gender 43 42 8 3 3 0 0 86 6 229
2014 Male gender 40 36 11 10 3 0 0 76 13 139
2014 Female gender 34 47 10 6 3 0 0 81 9 268
2011 Male gender 38 42 10 7 3 0 0 80 10 141
2011 Female gender 44 40 9 4 3 0 0 84 7 300
2008 Male gender 30 47 11 11 2 0 0 77 12 132
2008 Female gender 45 39 8 6 3 0 0 83 9 293

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 21 14 13 5 0 0 69 17 144
2018 Female gender 39 28 15 8 8 1 0 68 16 282
2017 Male gender 25 30 22 14 6 2 1 57 21 115
2017 Female gender 25 30 24 11 8 2 0 56 19 230
2014 Male gender 25 31 24 9 13 0 0 55 21 139
2014 Female gender 19 31 27 11 10 1 0 51 21 268
2011 Male gender 27 29 21 11 13 0 0 56 24 143
2011 Female gender 31 30 20 10 8 1 0 61 19 299

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 25 13 11 4 0 0 72 14 144
2018 Female gender 39 30 15 8 7 0 0 70 15 280
2017 Male gender 25 40 15 14 4 1 1 66 18 116
2017 Female gender 29 34 21 8 8 0 0 63 16 230
2014 Male gender 24 31 21 13 11 0 0 55 23 139
2014 Female gender 19 38 21 9 10 2 0 58 20 267
2011 Male gender 28 33 20 11 9 0 0 61 19 143
2011 Female gender 32 33 17 10 8 0 0 65 18 297
2008 Male gender 20 33 17 21 9 0 0 53 30 132
2008 Female gender 24 37 17 11 11 1 0 61 22 295

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 24 13 14 9 2 3 63 24 144
2018 Female gender 36 24 13 11 11 3 3 64 23 282
2017 Male gender 22 25 17 14 9 7 6 54 26 116
2017 Female gender 25 24 21 13 10 5 3 53 24 230
2014 Male gender 26 19 25 11 14 4 1 47 27 139
2014 Female gender 23 24 18 16 13 4 2 49 32 268
2011 Male gender 26 22 22 12 12 4 3 52 25 143
2011 Female gender 34 22 15 10 13 4 2 60 24 298
2008 Male gender 18 18 30 17 13 2 2 38 31 132
2008 Female gender 21 27 17 14 14 3 4 52 30 294
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 26 9 4 5 4 1 81 9 147
2018 Female gender 50 28 9 4 5 3 1 82 9 280
2017 Male gender 49 27 9 7 2 3 3 81 9 115
2017 Female gender 44 28 14 6 7 1 0 73 13 231
2014 Male gender 34 33 13 14 4 1 1 68 18 139
2014 Female gender 32 33 14 7 9 2 3 69 16 268
2011 Male gender 32 39 13 6 7 2 2 73 13 143
2011 Female gender 36 28 17 6 8 3 1 68 15 300
2008 Male gender 23 32 18 8 14 2 2 58 23 132
2008 Female gender 31 34 13 10 6 3 2 69 17 293

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 31 9 4 6 1 1 81 10 146
2018 Female gender 52 26 8 4 6 1 2 81 10 280
2017 Male gender 46 29 14 4 4 1 2 78 8 115
2017 Female gender 47 29 11 7 5 0 0 76 13 230
2014 Male gender 31 32 17 13 6 0 1 63 20 139
2014 Female gender 29 36 12 11 9 0 2 67 20 266
2011 Male gender 34 35 12 12 6 1 0 70 18 143
2011 Female gender 39 29 13 10 8 0 1 69 17 300
2008 Male gender 20 37 15 14 11 2 0 59 26 132
2008 Female gender 32 39 11 9 8 1 1 72 18 295

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 55 23 11 3 7 0 1 78 10 146
2018 Female gender 55 23 10 3 5 1 1 81 9 280
2017 Male gender 49 34 7 4 3 2 2 86 7 116
2017 Female gender 51 27 9 7 7 0 0 77 14 230
2014 Male gender 37 32 14 9 6 1 1 70 15 139
2014 Female gender 38 31 14 10 7 0 1 69 16 267

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 27 13 8 5 5 0 72 14 147
2018 Female gender 35 31 13 6 7 8 1 72 14 283
2017 Male gender 31 40 13 5 4 4 3 76 10 116
2017 Female gender 25 32 18 11 6 8 0 62 18 230
2014 Male gender 21 33 15 13 9 8 1 59 24 139
2014 Female gender 19 33 22 11 5 10 0 58 17 266
2011 Male gender 22 27 21 10 9 10 1 55 22 143
2011 Female gender 27 28 19 8 9 8 0 60 19 298

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 25 14 10 9 3 0 67 19 145
2018 Female gender 32 30 14 10 8 5 1 66 19 281
2017 Male gender 27 28 19 14 7 2 2 58 22 115
2017 Female gender 22 29 21 14 11 3 0 52 26 230
2014 Male gender 18 28 24 14 13 1 1 47 28 139
2014 Female gender 15 31 24 17 10 3 0 47 28 266
2011 Male gender 27 23 22 11 14 3 1 52 26 142
2011 Female gender 23 28 21 13 9 4 0 54 24 298
2008 Male gender 17 27 18 17 19 1 0 45 37 132
2008 Female gender 16 30 21 17 12 3 1 48 30 295

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 24 16 12 9 8 0 59 24 147
2018 Female gender 24 30 17 12 11 6 1 58 25 281
2017 Male gender 14 30 23 16 8 6 2 49 26 116
2017 Female gender 17 25 20 14 14 8 0 47 31 230
2014 Male gender 14 23 27 16 16 3 1 39 33 139
2014 Female gender 10 22 28 21 13 7 0 34 36 266
2011 Male gender 13 28 21 16 11 11 0 46 31 143
2011 Female gender 15 29 23 15 9 8 0 49 26 300
2008 Male gender 11 24 19 24 16 5 1 37 43 132
2008 Female gender 11 25 18 21 15 10 1 40 40 294

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 30 28 14 10 14 5 0 60 25 147
2018 Female gender 23 34 16 11 11 4 1 60 23 283
2017 Male gender 20 28 19 15 12 4 2 51 28 115
2017 Female gender 16 31 16 15 17 5 0 49 34 230
2014 Male gender 13 30 23 19 12 2 1 44 32 139
2014 Female gender 10 29 22 18 18 2 0 40 37 265
2011 Male gender 21 30 22 10 14 3 0 53 25 143
2011 Female gender 19 32 20 16 11 2 0 52 28 300
2008 Male gender 16 29 15 22 12 4 2 48 36 132
2008 Female gender 15 38 15 15 13 4 1 55 29 293
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 30 13 8 9 2 1 69 18 147
2018 Female gender 34 33 13 11 7 1 2 68 19 283
2017 Male gender 25 42 18 10 5 1 0 67 14 116
2017 Female gender 28 34 16 13 8 0 0 63 21 231
2014 Male gender 26 31 19 17 7 1 0 57 24 139
2014 Female gender 20 38 12 15 15 0 0 58 30 267
2011 Male gender 24 34 18 14 9 1 0 59 23 143
2011 Female gender 29 35 14 10 9 2 0 66 19 299

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 37 16 9 4 0 0 71 14 147
2018 Female gender 37 43 10 6 3 0 0 80 9 283
2017 Male gender 33 35 22 7 3 0 0 69 9 116
2017 Female gender 32 46 12 7 3 0 0 78 10 231

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 21 17 16 12 12 20 3 49 31 146
2018 Female gender 15 20 14 19 14 15 3 43 39 281
2017 Male gender 6 21 17 12 16 20 7 38 39 116
2017 Female gender 10 18 15 24 16 15 2 34 48 230
2014 Male gender 16 22 16 20 13 9 3 43 38 139
2014 Female gender 12 16 18 17 24 10 4 33 47 265

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 41 32 10 7 6 2 2 76 14 147
2018 Female gender 45 30 9 5 7 2 2 78 13 281
2017 Male gender 38 31 13 8 6 1 4 73 14 115
2017 Female gender 36 36 12 9 5 1 1 73 15 231
2014 Male gender 27 32 19 14 6 1 1 59 21 139
2014 Female gender 30 35 12 11 10 0 1 66 21 268
2011 Male gender 30 34 17 9 8 1 0 65 18 143
2011 Female gender 35 29 14 12 7 1 2 66 20 298
2008 Male gender 21 30 17 17 12 2 2 52 30 132
2008 Female gender 28 36 15 10 8 1 2 66 19 295

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 25 33 4 12 11 2 12 68 27 41
2018 Female gender 38 32 15 6 4 0 5 74 10 53
2017 Male gender 26 37 16 9 7 0 5 67 16 33
2017 Female gender 29 57 5 0 0 6 3 94 0 50
2014 Male gender 33 34 14 15 5 0 0 67 20 38
2014 Female gender 24 41 12 5 5 5 8 75 12 55

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 39 8 13 8 0 0 72 20 147
2018 Female gender 30 43 9 10 7 0 1 74 17 280
2017 Male gender 32 31 14 14 9 0 1 63 23 116
2017 Female gender 28 41 12 13 6 0 0 69 19 231
2014 Male gender 21 26 20 17 17 0 0 46 34 139
2014 Female gender 16 34 16 20 13 0 1 50 33 267
2011 Male gender 19 39 14 11 14 1 3 60 26 143
2011 Female gender 30 36 11 13 8 0 1 68 21 299
2008 Male gender 20 35 11 20 12 0 2 56 33 132
2008 Female gender 27 42 13 12 5 0 1 70 18 295

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 42 32 13 8 5 0 0 74 13 147
2018 Female gender 48 29 13 6 4 0 0 77 10 282
2017 Male gender 37 37 11 11 4 0 0 74 15 116
2017 Female gender 37 40 12 6 4 0 0 78 10 231
2014 Male gender 39 39 12 6 3 1 0 79 9 139
2014 Female gender 36 37 16 5 6 0 0 73 11 268
2011 Male gender 42 35 12 9 2 0 0 77 11 143
2011 Female gender 46 32 11 5 5 0 0 78 11 299
2008 Male gender 37 33 14 11 5 0 0 70 16 132
2008 Female gender 40 36 11 6 6 0 0 77 12 294

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 49 34 5 9 3 0 0 83 12 146
2018 Female gender 52 32 8 6 2 0 0 84 8 283
2017 Male gender 40 41 8 8 2 0 0 82 10 115
2017 Female gender 42 43 6 6 2 0 0 85 9 230
2014 Male gender 44 38 9 5 3 1 0 83 8 139
2014 Female gender 41 38 9 6 5 0 0 80 11 268
2011 Male gender 43 38 9 7 4 0 0 81 11 142
2011 Female gender 49 36 8 3 3 0 0 86 6 300
2008 Male gender 39 37 12 7 5 0 0 76 12 132
2008 Female gender 49 34 6 7 4 0 0 83 11 294

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 28 25 19 9 12 4 3 56 23 146
2018 Female gender 24 30 17 14 11 4 0 56 26 283
2017 Male gender 23 27 21 12 12 4 1 53 25 115
2017 Female gender 21 27 24 14 11 4 0 49 26 230
2014 Male gender 10 19 23 21 24 3 0 30 47 139
2014 Female gender 11 13 24 22 24 4 1 26 49 266
2011 Male gender 15 31 19 13 17 3 1 49 32 143
2011 Female gender 19 29 17 18 13 2 2 50 33 300
2008 Male gender 14 26 20 19 18 2 0 41 38 132
2008 Female gender 16 35 17 11 16 4 0 54 28 293

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 16 13 16 20 5 7 46 40 147
2018 Female gender 17 25 12 16 21 3 6 47 40 283
2017 Male gender 14 23 14 16 21 1 12 42 42 116
2017 Female gender 12 17 20 19 21 5 6 32 46 230
2014 Male gender 14 12 22 12 35 1 4 27 50 139
2014 Female gender 9 14 18 21 29 4 6 25 55 266
2011 Male gender 8 22 12 21 25 2 10 34 52 143
2011 Female gender 11 21 13 20 25 2 8 35 50 300
2008 Male gender 11 20 11 20 29 3 5 35 54 132
2008 Female gender 6 26 17 18 21 4 7 36 45 294

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 38 6 9 7 1 0 77 17 147
2018 Female gender 35 31 13 10 10 1 1 68 20 283
2017 Male gender 31 48 11 6 4 0 1 79 10 116
2017 Female gender 28 35 17 11 7 1 0 64 19 230
2014 Male gender 24 36 18 16 7 1 0 60 22 139
2014 Female gender 15 38 19 13 14 1 0 53 27 268
2011 Male gender 28 34 15 16 5 2 1 64 21 143
2011 Female gender 31 34 15 11 9 1 0 65 20 300

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 28 15 6 10 1 1 69 16 145
2018 Female gender 39 31 13 9 7 1 1 71 16 281
2017 Male gender 35 32 13 12 5 1 1 69 18 116
2017 Female gender 34 34 14 10 7 0 1 68 17 230
2014 Male gender 31 29 18 14 7 0 2 61 21 139
2014 Female gender 25 35 18 11 11 1 0 61 22 268

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 40 35 10 8 7 1 0 75 15 147
2018 Female gender 41 34 10 6 8 1 0 76 14 283
2017 Male gender 29 48 11 8 3 0 1 78 11 116
2017 Female gender 35 35 16 8 5 1 1 71 13 230
2014 Male gender 26 36 20 13 5 0 0 62 18 139
2014 Female gender 23 36 17 14 10 0 0 59 24 268
2011 Male gender 36 34 15 8 7 0 0 70 15 142
2011 Female gender 43 35 11 8 1 1 0 79 10 298

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 28 18 8 7 3 1 67 15 147
2018 Female gender 27 37 17 7 7 3 1 67 15 282
2017 Male gender 20 36 22 8 6 7 1 61 15 116
2017 Female gender 16 35 21 11 10 8 0 55 22 229

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 28 7 8 4 1 0 80 13 147
2018 Female gender 45 34 8 5 6 1 1 80 12 283
2017 Male gender 39 40 12 5 4 1 0 79 9 116
2017 Female gender 41 30 13 11 5 0 1 71 16 231
2014 Male gender 29 26 26 8 7 3 2 57 15 139
2014 Female gender 29 35 17 10 6 1 1 65 17 268
2011 Male gender 31 36 14 10 7 1 2 68 17 141
2011 Female gender 40 31 14 7 6 1 1 72 13 300

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 37 15 7 5 0 1 72 13 147
2018 Female gender 36 32 17 9 4 1 1 70 13 283
2017 Male gender 30 38 16 8 6 0 2 70 14 116
2017 Female gender 40 34 17 5 3 1 1 75 8 230
2014 Male gender 41 30 19 3 7 0 0 71 10 139
2014 Female gender 35 32 20 8 4 0 0 67 13 267
2011 Male gender 30 44 12 8 3 1 2 77 11 142
2011 Female gender 41 32 17 6 3 1 0 73 9 299
2008 Male gender 23 39 19 14 4 1 0 63 18 132
2008 Female gender 29 31 22 12 5 0 1 60 18 295

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Male gender 33 30 36 146
2018 Female gender 33 38 30 283
2017 Male gender 42 28 30 116
2017 Female gender 33 31 36 231
2014 Male gender 36 37 27 139
2014 Female gender 31 33 36 268
2011 Male gender 37 38 25 143
2011 Female gender 35 37 28 300

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Male gender 7 14 41 2 32 4 49
2018 Female gender 12 5 41 5 32 4 90
2017 Male gender 11 11 37 2 36 4 47
2017 Female gender 23 9 46 1 17 4 72
2014 Male gender 16 11 44 7 9999 21 52
2014 Female gender 21 12 47 9 9999 11 85
2011 Male gender 5 10 58 13 9999 14 54
2011 Female gender 15 13 47 7 9999 18 102
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 50 38 9 1 2 1 0 88 3 147
2018 Female gender 54 35 7 2 1 1 0 90 3 283
2017 Male gender 45 40 8 5 2 0 0 85 7 116
2017 Female gender 44 43 7 4 1 0 0 88 5 231
2014 Male gender 40 37 15 5 2 1 0 78 7 139
2014 Female gender 40 38 12 6 3 1 1 79 9 268
2011 Male gender 46 33 13 6 2 0 0 79 8 143
2011 Female gender 47 37 8 3 3 2 0 86 7 298
2008 Male gender 47 30 12 7 3 1 0 78 10 132
2008 Female gender 47 32 11 4 3 2 0 81 7 294

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 36 19 6 5 1 1 70 11 147
2018 Female gender 31 38 19 4 6 1 0 70 10 282
2017 Male gender 27 36 19 9 5 2 1 65 15 116
2017 Female gender 25 41 16 10 5 2 1 68 15 230
2014 Male gender 19 35 27 11 7 1 1 55 18 139
2014 Female gender 19 38 27 6 7 2 0 59 13 267
2011 Male gender 24 32 22 11 9 2 0 58 20 143
2011 Female gender 27 35 20 7 6 4 0 65 14 298

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 22 27 22 15 2 3 39 32 146
2018 Female gender 10 20 27 19 17 3 4 38 32 282
2017 Male gender 8 24 32 21 8 1 6 31 35 116
2017 Female gender 12 15 34 21 12 2 4 35 28 229
2014 Male gender 15 21 31 18 13 0 3 32 37 139
2014 Female gender 10 23 37 16 8 2 4 25 35 267
2011 Male gender 10 23 26 24 12 1 5 38 35 142
2011 Female gender 7 19 32 24 12 1 4 38 28 299
2008 Male gender 6 33 38 13 7 0 3 20 40 131
2008 Female gender 9 23 30 21 12 2 3 35 34 293

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 7 16 24 23 21 5 4 48 25 145
2018 Female gender 8 18 26 20 20 4 4 43 29 281
2017 Male gender 5 22 31 19 13 5 4 36 30 115
2017 Female gender 12 17 28 20 13 3 7 37 32 230
2014 Male gender 14 25 21 24 9 1 5 36 42 139
2014 Female gender 13 17 31 16 11 6 6 30 35 266
2011 Male gender 5 27 22 22 15 3 5 41 35 142
2011 Female gender 8 18 25 20 18 4 8 43 29 300
2008 Male gender 15 28 24 20 9 2 2 30 45 130
2008 Female gender 16 24 23 19 12 2 5 33 42 293

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 24 21 16 20 3 7 41 36 144
2018 Female gender 8 13 23 23 21 6 7 50 24 281
2017 Male gender 4 21 24 21 18 4 8 44 28 115
2017 Female gender 10 18 25 21 15 1 10 41 31 229
2014 Male gender 15 24 23 21 12 1 4 35 41 139
2014 Female gender 15 19 22 20 11 5 7 35 40 266
2011 Male gender 17 19 27 16 14 1 6 32 39 142
2011 Female gender 11 18 25 18 14 4 10 38 33 300
2008 Male gender 14 25 28 18 8 4 2 28 41 131
2008 Female gender 12 19 31 18 13 2 5 33 34 294

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 5 12 27 26 25 2 3 53 18 145
2018 Female gender 3 13 25 27 27 3 2 57 17 281
2017 Male gender 4 10 31 32 15 1 7 51 16 115
2017 Female gender 7 10 30 28 19 0 6 50 18 227
2014 Male gender 11 16 19 33 16 0 4 52 28 136
2014 Female gender 8 13 31 29 13 2 3 44 22 266
2011 Male gender 5 15 25 26 21 1 6 51 22 142
2011 Female gender 4 10 32 29 18 2 5 50 15 298
2008 Male gender 10 12 34 28 14 0 2 43 22 132
2008 Female gender 6 17 28 26 18 2 3 46 24 291

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 13 21 23 21 16 2 4 39 36 145
2018 Female gender 16 18 23 17 16 5 5 37 38 282
2017 Male gender 18 28 26 11 14 2 2 26 48 115
2017 Female gender 19 28 24 11 10 1 6 23 51 229
2014 Male gender 21 25 26 15 9 0 4 25 48 139
2014 Female gender 28 24 20 13 8 2 5 23 56 266
2011 Male gender 7 23 27 17 17 2 6 37 34 142
2011 Female gender 12 20 27 19 15 1 6 36 34 299
2008 Male gender 21 30 23 14 11 0 2 25 52 131
2008 Female gender 21 22 21 17 14 1 4 33 45 294

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 7 17 25 22 18 4 7 45 27 146
2018 Female gender 15 18 26 17 15 3 4 36 37 279
2017 Male gender 8 16 30 17 16 9 4 38 28 114
2017 Female gender 18 19 24 16 14 2 7 32 41 228
2014 Male gender 10 16 26 26 13 1 9 43 29 139
2014 Female gender 13 20 25 17 11 4 10 33 38 266
2011 Male gender 9 15 24 23 16 3 11 45 27 142
2011 Female gender 9 16 23 23 17 5 8 45 29 300
2008 Male gender 16 26 27 21 7 1 2 29 44 130
2008 Female gender 20 22 23 13 10 4 7 26 48 294

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 8 20 22 22 15 7 5 43 32 143
2018 Female gender 7 17 27 20 19 4 5 43 27 281
2017 Male gender 10 17 28 18 19 5 4 40 29 115
2017 Female gender 12 17 29 18 15 3 7 36 32 229
2014 Male gender 10 20 32 16 11 4 7 30 34 139
2014 Female gender 15 23 28 15 8 4 7 25 43 266

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 22 5 8 5 1 1 82 13 147
2018 Female gender 48 28 8 8 7 1 0 77 15 280
2017 Male gender 39 36 10 5 7 1 2 78 12 116
2017 Female gender 38 34 10 10 7 0 0 73 17 229
2014 Male gender 41 29 8 7 12 3 0 72 20 139
2014 Female gender 34 33 9 11 11 1 1 68 22 268

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 31 6 4 3 1 0 86 7 145
2018 Female gender 48 34 9 5 4 0 0 83 9 282
2017 Male gender 36 39 11 6 4 2 2 78 11 116
2017 Female gender 33 46 9 8 4 0 0 80 11 231
2014 Male gender 38 34 14 6 8 0 0 71 15 139
2014 Female gender 32 41 13 10 4 0 0 73 14 266

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 35 6 4 3 1 0 86 7 147
2018 Female gender 45 34 10 3 4 2 1 82 7 283

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 51 27 10 2 3 5 1 83 6 144
2018 Female gender 44 30 15 5 2 3 1 78 7 280
2017 Male gender 40 32 12 3 4 8 1 79 7 116
2017 Female gender 33 37 17 4 3 6 0 74 8 230
2014 Male gender 35 40 15 4 3 3 1 78 7 139
2014 Female gender 33 37 17 4 4 4 2 74 8 267

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 26 11 4 1 3 0 82 6 144
2018 Female gender 43 37 11 5 2 2 1 82 8 282
2017 Male gender 36 43 6 3 5 5 1 86 8 116
2017 Female gender 28 44 15 6 4 3 0 74 10 229
2014 Male gender 35 40 14 9 1 1 0 76 10 139
2014 Female gender 32 42 15 6 3 1 0 75 9 267
2011 Male gender 32 34 19 5 5 3 2 69 11 143
2011 Female gender 33 37 17 4 5 4 0 73 9 300

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 62 25 7 4 2 0 0 87 6 143
2018 Female gender 55 32 6 4 4 0 0 87 7 278
2017 Male gender 45 40 7 4 2 1 1 87 6 115
2017 Female gender 44 37 10 5 4 0 0 81 9 230
2014 Male gender 41 34 14 6 6 0 0 75 12 139
2014 Female gender 41 40 10 5 3 1 0 82 8 267
2011 Male gender 38 34 16 6 5 1 0 73 11 143
2011 Female gender 43 38 10 4 5 0 0 81 9 299
2008 Male gender 30 37 16 10 7 0 0 67 17 131
2008 Female gender 37 39 11 7 4 1 0 77 11 293

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 35 26 10 10 5 9 4 70 18 146
2018 Female gender 25 27 18 11 8 7 4 59 21 281
2017 Male gender 21 30 14 11 10 6 8 59 24 115
2017 Female gender 18 29 22 15 8 3 5 51 25 230
2014 Male gender 21 30 21 11 10 4 2 55 23 139
2014 Female gender 21 26 19 12 14 4 4 51 28 267

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 34 14 4 6 1 1 75 11 147
2018 Female gender 41 34 12 5 5 2 1 77 10 283
2017 Male gender 33 40 11 8 3 5 1 77 12 114
2017 Female gender 39 31 13 9 3 4 1 74 12 230
2014 Male gender 30 33 20 8 5 2 1 65 14 139
2014 Female gender 31 35 16 8 4 6 0 71 12 266
2011 Male gender 32 32 15 8 8 5 2 68 16 142
2011 Female gender 39 30 10 8 7 5 1 74 15 299
2008 Male gender 26 41 14 8 5 4 2 71 15 132
2008 Female gender 28 37 10 10 8 5 1 70 19 295

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 38 30 17 8 3 1 1 70 12 147
2018 Female gender 33 35 19 6 5 1 1 69 11 282

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 17 16 11 11 12 3 55 26 146
2018 Female gender 23 23 15 11 12 10 5 55 28 282
2017 Male gender 16 24 16 12 11 19 3 50 29 116
2017 Female gender 14 21 19 14 11 16 4 45 32 230
2014 Male gender 17 23 24 15 12 8 2 44 29 139
2014 Female gender 16 17 20 16 17 11 4 38 38 267
2011 Male gender 15 23 19 13 15 14 2 45 32 143
2011 Female gender 17 19 18 14 12 15 5 46 31 299

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 14 86 147
2018 Female gender 14 86 283

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Male gender 37 21
2018 Female gender 46 40

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Male gender 63 21
2018 Female gender 69 40

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 21
2018 Female gender 0 40

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Male gender 44 21
2018 Female gender 42 40

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 21
2018 Female gender 38 40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Male gender 43 21
2018 Female gender 32 40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Male gender 54 21
2018 Female gender 58 40

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Male gender 27 21
2018 Female gender 61 40

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Male gender 21 21
2018 Female gender 41 40

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Male gender 64 21
2018 Female gender 42 40

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Male gender 31 21
2018 Female gender 36 40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Male gender 42 21
2018 Female gender 58 40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Male gender 29 21
2018 Female gender 25 40

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Male gender 52 20
2018 Female gender 40 40

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 20
2018 Female gender 0 40

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Male gender 49 20
2018 Female gender 52 40

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 14 16 9 7 23 7 55 23 146
2018 Female gender 16 15 21 7 9 23 10 46 23 281
2017 Male gender 12 17 17 7 10 28 9 46 26 115
2017 Female gender 8 19 20 8 8 26 11 42 26 230
2014 Male gender 20 17 22 9 5 22 5 51 18 139
2014 Female gender 13 16 23 6 9 27 7 44 21 265

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 29 13 8 5 9 1 71 14 147
2018 Female gender 31 27 19 6 7 10 0 65 14 281
2017 Male gender 26 35 14 4 6 13 2 72 12 115
2017 Female gender 20 33 21 5 7 13 0 61 15 228
2014 Male gender 28 31 15 10 3 11 1 67 15 139
2014 Female gender 19 33 23 5 6 11 2 60 13 266
2011 Male gender 27 32 18 6 5 12 0 67 12 143
2011 Female gender 37 32 14 5 5 7 0 74 11 299

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 8 92 147
2018 Female gender 7 93 281

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 27 18

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Male gender 0 11
2018 Female gender 0 18

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 24 15 20 1 4 29 7 61 8 146
2018 Female gender 18 15 23 4 4 27 10 52 12 282
2017 Male gender 17 20 14 2 6 29 11 63 13 114
2017 Female gender 15 14 19 2 3 35 11 54 10 230
2014 Male gender 18 18 24 3 3 29 6 54 10 139
2014 Female gender 12 13 22 3 4 40 7 47 11 266

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 34 27 20 2 2 14 1 72 5 146
2018 Female gender 28 28 22 6 3 12 1 65 10 282
2017 Male gender 27 35 11 5 4 15 3 75 12 114
2017 Female gender 26 31 19 1 3 18 2 71 5 229
2014 Male gender 26 29 22 4 3 15 1 66 8 139
2014 Female gender 22 30 20 2 2 21 3 68 6 266
2011 Male gender 31 28 22 4 2 13 0 69 7 143
2011 Female gender 38 30 13 4 3 12 0 78 8 298
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 60 21 6 3 7 1 1 83 11 147
2018 Female gender 60 22 6 3 6 2 2 85 9 279
2017 Male gender 52 25 9 3 4 3 2 82 8 116
2017 Female gender 53 24 14 3 5 2 0 78 8 229

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 40 15 4 4 3 2 76 9 147
2018 Female gender 34 40 10 8 4 3 0 76 13 282
2017 Male gender 22 44 14 10 4 6 0 70 15 114
2017 Female gender 20 43 23 4 6 4 0 66 11 230

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 32 30 14 15 5 2 1 65 21 146
2018 Female gender 27 33 18 12 7 2 0 62 19 282
2017 Male gender 20 36 24 11 6 2 1 57 18 115
2017 Female gender 15 35 20 21 7 2 0 51 28 229

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 31 32 14 11 8 1 1 65 20 146
2018 Female gender 37 27 17 8 8 0 2 65 17 283
2017 Male gender 34 27 13 12 8 1 4 64 22 115
2017 Female gender 34 24 18 8 12 0 5 60 21 229

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 22 28 15 9 2 1 47 24 146
2018 Female gender 20 26 24 17 12 0 1 47 30 282
2017 Male gender 15 23 22 24 10 1 4 40 37 114
2017 Female gender 16 28 25 17 12 0 0 45 30 230

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 29 27 18 15 5 2 2 60 22 144
2018 Female gender 30 32 22 9 5 0 2 63 14 282
2017 Male gender 26 19 27 14 6 2 6 49 22 114
2017 Female gender 26 31 20 8 11 0 3 59 20 228

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 23 20 17 16 19 2 2 45 37 147
2018 Female gender 22 23 24 14 16 0 1 46 30 281
2017 Male gender 15 19 14 22 21 1 7 37 47 115
2017 Female gender 15 20 20 21 21 0 2 37 43 230

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 48 25 11 3 5 2 5 79 9 145
2018 Female gender 47 18 17 5 6 1 5 70 12 281
2017 Male gender 35 29 14 6 4 1 11 72 12 114
2017 Female gender 41 24 12 4 5 2 11 75 11 229

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 36 26 20 7 7 1 2 64 15 145
2018 Female gender 31 27 21 12 8 0 1 58 20 281
2017 Male gender 22 40 18 8 7 1 3 65 16 114
2017 Female gender 27 31 19 11 9 0 2 59 21 228

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 39 31 10 12 3 1 4 73 16 147
2018 Female gender 34 29 22 6 6 2 2 65 12 284
2017 Male gender 29 28 21 11 7 1 4 59 19 113
2017 Female gender 25 30 21 10 9 0 5 57 20 229

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 27 31 20 13 5 1 3 60 19 147
2018 Female gender 29 30 22 10 6 0 2 61 17 284
2017 Male gender 26 25 22 14 8 1 5 53 23 114
2017 Female gender 25 33 22 9 8 0 3 60 17 229

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 33 25 22 11 4 1 4 61 16 145
2018 Female gender 38 30 16 8 6 0 1 69 15 283
2017 Male gender 30 24 25 11 6 1 4 56 17 114
2017 Female gender 33 32 14 10 8 1 3 67 18 229

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 37 35 10 11 4 1 2 74 16 146
2018 Female gender 36 29 17 12 4 0 2 67 16 282
2017 Male gender 30 28 17 14 5 2 5 63 20 114
2017 Female gender 37 30 19 7 4 0 3 69 11 229

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 54 29 7 5 1 1 3 86 7 145
2018 Female gender 53 22 12 7 3 1 2 77 11 282
2017 Male gender 51 27 15 1 3 0 3 80 4 115
2017 Female gender 52 21 16 4 4 0 3 75 8 230

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 69 16 8 1 0 0 6 91 1 147
2018 Female gender 69 14 5 2 2 0 7 90 4 282

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 69 10 10 3 2 0 6 84 5 146
2018 Female gender 69 12 5 5 4 1 5 85 10 284
2017 Male gender 63 16 5 5 5 2 4 84 11 115
2017 Female gender 68 13 4 6 3 0 6 86 10 230

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 25 14 4 2 1 2 80 6 145
2018 Female gender 52 29 9 4 4 0 2 82 8 284
2017 Male gender 48 28 10 7 4 0 3 78 12 115
2017 Female gender 49 30 10 6 2 0 3 82 8 229

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 17 10 8 4 1 2 78 12 145
2018 Female gender 54 21 11 6 5 1 2 77 12 281
2017 Male gender 52 24 8 7 3 1 5 81 11 115
2017 Female gender 56 21 7 7 5 0 3 80 12 230

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 59 9 8 3 1 1 19 84 6 146
2018 Female gender 52 11 5 3 1 0 28 88 5 282
2017 Male gender 47 17 10 5 2 0 19 79 8 115
2017 Female gender 44 12 3 4 1 0 37 88 8 230

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 62 20 7 4 2 1 5 86 6 147
2018 Female gender 59 19 9 4 2 0 6 83 7 282
2017 Male gender 66 12 7 4 4 0 7 84 9 114
2017 Female gender 58 16 10 4 2 0 9 81 7 229

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 64 14 6 4 5 1 6 84 10 145
2018 Female gender 76 8 2 6 3 0 5 89 9 284
2017 Male gender 56 15 8 4 11 1 6 76 16 114
2017 Female gender 65 16 6 3 3 1 6 87 6 230

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 53 22 17 3 2 0 3 77 6 147
2018 Female gender 53 24 13 5 2 1 3 80 7 283
2017 Male gender 53 25 10 3 4 0 4 82 8 115
2017 Female gender 51 25 14 5 1 1 3 79 6 230

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 20 34 31 12 3 0 0 54 15 147
2018 Female gender 17 31 33 15 4 0 0 48 19 281
2017 Male gender 12 31 38 14 4 0 1 44 18 115
2017 Female gender 14 32 35 15 5 0 0 45 20 230

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 3 18 38 22 18 0 1 41 21 145
2018 Female gender 9 18 41 20 12 0 0 32 27 281
2017 Male gender 2 20 41 23 11 1 1 35 22 114
2017 Female gender 6 19 37 24 12 0 1 37 26 229
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 43 28 14 4 5 4 1 46 54 147
2018 Female gender 46 24 12 8 4 3 2 49 51 283
2017 Male gender 51 17 18 4 3 4 2 55 45 114
2017 Female gender 45 21 17 6 6 5 0 48 52 231

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 17 76
2018 Female gender 20 138
2017 Male gender 12 49
2017 Female gender 27 112

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 26 76
2018 Female gender 26 138
2017 Male gender 26 49
2017 Female gender 38 112

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 25 76
2018 Female gender 24 138
2017 Male gender 17 49
2017 Female gender 22 112

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 36 76
2018 Female gender 33 138
2017 Male gender 41 49
2017 Female gender 46 112

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Male gender 6 76
2018 Female gender 4 138
2017 Male gender 2 49
2017 Female gender 7 112

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Male gender 13 76
2018 Female gender 21 138

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Male gender 33 76
2018 Female gender 34 138
2017 Male gender 35 49
2017 Female gender 38 112

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Male gender 10 58 11 10 2 8 72
2018 Female gender 8 60 11 8 1 10 127
2017 Male gender 16 63 11 2 4 4 48
2017 Female gender 8 56 21 6 4 5 111

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Male gender 44 56 75
2018 Female gender 56 44 138

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 46 15 10 8 6 4 12 71 16 147
2018 Female gender 54 9 9 7 7 2 12 73 16 283

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 19 32 22 11 11 2 2 53 24 75
2018 Female gender 24 22 14 21 12 1 7 49 35 138
2017 Male gender 20 36 12 9 14 0 9 62 25 48
2017 Female gender 15 30 22 14 11 0 9 49 27 115

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Male gender 9 22 16 9 22 1 22 40 40 75
2018 Female gender 10 12 10 15 19 5 29 33 51 138
2017 Male gender 10 24 11 6 17 6 26 49 34 49
2017 Female gender 7 16 19 12 19 1 27 32 42 113
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