2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 38 11 5 3 0 1 81 8 184
2018 3 to 10 years in current department or agency 35 46 12 5 3 0 0 81 7 133
2018 11 to 20 years in current department or agency 46 37 7 4 6 0 0 83 10 72
2018 More than 20 years in current department or agency 47 21 15 9 8 0 0 68 17 44
2017 Less than 3 years in current department or agency 35 46 10 5 4 0 0 81 9 119
2017 3 to 10 years in current department or agency 29 48 12 6 5 0 0 78 11 106
2017 11 to 20 years in current department or agency 26 53 16 3 3 0 0 79 5 72
2017 More than 20 years in current department or agency 23 58 10 4 4 0 0 81 9 46
2014 Less than 3 years in current department or agency 32 39 20 6 3 0 0 71 10 84
2014 3 to 10 years in current department or agency 24 46 17 10 4 0 0 70 13 194
2014 11 to 20 years in current department or agency 30 42 11 8 9 0 0 72 17 81
2014 More than 20 years in current department or agency 26 52 6 14 2 0 0 78 16 47

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 35 8 3 4 2 1 84 8 184
2018 3 to 10 years in current department or agency 32 31 10 12 13 1 0 64 25 132
2018 11 to 20 years in current department or agency 33 35 7 14 11 0 0 68 25 71
2018 More than 20 years in current department or agency 45 22 11 11 9 0 3 69 20 44
2017 Less than 3 years in current department or agency 42 31 14 8 5 0 0 73 13 119
2017 3 to 10 years in current department or agency 29 38 12 9 12 0 0 67 21 106
2017 11 to 20 years in current department or agency 21 40 23 6 10 0 0 61 16 73
2017 More than 20 years in current department or agency 23 38 12 20 7 0 0 61 27 46

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 32 6 2 2 1 1 90 3 182
2018 3 to 10 years in current department or agency 56 31 7 4 2 0 0 87 6 131
2018 11 to 20 years in current department or agency 63 29 6 2 0 0 0 91 2 73
2018 More than 20 years in current department or agency 68 22 5 0 5 0 0 90 5 44
2017 Less than 3 years in current department or agency 56 33 6 2 3 0 0 89 5 119
2017 3 to 10 years in current department or agency 62 26 7 2 3 0 0 88 5 105
2017 11 to 20 years in current department or agency 56 34 7 1 1 0 0 90 3 73
2017 More than 20 years in current department or agency 51 47 0 2 0 0 0 98 2 46
2014 Less than 3 years in current department or agency 63 23 10 1 2 0 0 87 3 84
2014 3 to 10 years in current department or agency 63 30 5 3 0 0 0 92 3 194
2014 11 to 20 years in current department or agency 60 24 13 2 1 0 1 85 3 81
2014 More than 20 years in current department or agency 63 35 0 0 2 0 0 98 2 47

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 36 7 3 2 1 0 88 5 183
2018 3 to 10 years in current department or agency 42 39 11 3 5 0 0 81 8 134
2018 11 to 20 years in current department or agency 45 42 7 4 2 0 0 86 6 72
2018 More than 20 years in current department or agency 49 31 9 6 2 0 3 82 8 44
2017 Less than 3 years in current department or agency 42 44 7 6 2 0 0 86 7 118
2017 3 to 10 years in current department or agency 41 43 7 4 4 0 0 85 8 105
2017 11 to 20 years in current department or agency 43 41 8 4 3 0 1 85 7 73
2017 More than 20 years in current department or agency 33 52 12 0 2 0 0 86 2 46
2014 Less than 3 years in current department or agency 42 34 12 12 0 0 0 76 12 84
2014 3 to 10 years in current department or agency 34 48 9 7 3 0 0 81 10 194
2014 11 to 20 years in current department or agency 34 45 10 4 5 0 1 80 10 81
2014 More than 20 years in current department or agency 37 41 14 5 2 0 0 78 8 47

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 27 10 5 2 1 1 83 8 182
2018 3 to 10 years in current department or agency 31 22 19 14 12 1 0 54 27 133
2018 11 to 20 years in current department or agency 28 32 20 14 7 0 0 60 21 72
2018 More than 20 years in current department or agency 36 18 21 9 16 0 0 54 25 44
2017 Less than 3 years in current department or agency 37 35 14 6 7 2 0 73 13 118
2017 3 to 10 years in current department or agency 22 29 26 12 9 2 0 52 22 106
2017 11 to 20 years in current department or agency 20 25 32 13 10 2 0 45 23 72
2017 More than 20 years in current department or agency 11 24 30 24 7 2 2 37 33 46
2014 Less than 3 years in current department or agency 31 27 23 10 8 0 1 59 18 84
2014 3 to 10 years in current department or agency 18 35 25 10 12 0 0 53 22 194
2014 11 to 20 years in current department or agency 17 24 31 14 13 1 0 42 27 81
2014 More than 20 years in current department or agency 20 34 24 12 8 2 0 55 21 47

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 12 4 2 1 1 83 6 182
2018 3 to 10 years in current department or agency 33 24 19 14 10 0 0 57 24 133
2018 11 to 20 years in current department or agency 28 39 13 11 9 0 0 67 20 70
2018 More than 20 years in current department or agency 33 22 20 11 13 0 0 56 24 44
2017 Less than 3 years in current department or agency 39 37 11 6 5 1 0 77 11 119
2017 3 to 10 years in current department or agency 23 35 20 10 11 1 0 58 21 106
2017 11 to 20 years in current department or agency 21 34 25 12 7 0 1 56 19 72
2017 More than 20 years in current department or agency 16 34 25 20 2 0 2 51 23 46
2014 Less than 3 years in current department or agency 31 32 21 8 7 0 1 64 15 83
2014 3 to 10 years in current department or agency 18 37 20 12 11 1 0 56 23 194
2014 11 to 20 years in current department or agency 16 39 22 9 13 0 0 55 23 81
2014 More than 20 years in current department or agency 20 34 24 12 8 2 0 55 21 47

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 27 11 10 5 3 6 71 16 182
2018 3 to 10 years in current department or agency 33 17 12 16 17 4 1 52 35 133
2018 11 to 20 years in current department or agency 29 30 17 10 11 2 0 61 22 72
2018 More than 20 years in current department or agency 36 20 17 13 13 0 0 57 26 44
2017 Less than 3 years in current department or agency 27 20 20 11 7 7 8 55 21 119
2017 3 to 10 years in current department or agency 20 27 17 15 15 5 1 50 32 106
2017 11 to 20 years in current department or agency 26 28 22 7 10 6 0 58 18 72
2017 More than 20 years in current department or agency 22 25 21 23 0 2 7 52 25 46
2014 Less than 3 years in current department or agency 29 20 16 14 13 2 6 53 30 84
2014 3 to 10 years in current department or agency 22 21 20 18 16 3 0 45 34 194
2014 11 to 20 years in current department or agency 22 25 23 8 15 6 1 50 25 81
2014 More than 20 years in current department or agency 20 24 25 14 4 13 0 50 21 47
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 23 9 2 4 5 2 84 6 183
2018 3 to 10 years in current department or agency 46 25 11 7 8 2 2 74 15 133
2018 11 to 20 years in current department or agency 41 35 13 5 5 1 0 76 10 73
2018 More than 20 years in current department or agency 44 42 6 0 2 6 0 92 2 43
2017 Less than 3 years in current department or agency 55 25 8 1 6 5 2 84 7 118
2017 3 to 10 years in current department or agency 48 25 9 8 7 1 2 75 16 106
2017 11 to 20 years in current department or agency 38 27 18 12 4 0 0 66 16 73
2017 More than 20 years in current department or agency 35 35 21 5 4 0 0 70 9 46
2014 Less than 3 years in current department or agency 46 30 12 6 3 2 3 79 9 84
2014 3 to 10 years in current department or agency 27 33 14 12 8 2 4 64 21 194
2014 11 to 20 years in current department or agency 25 38 16 11 10 0 0 63 21 81
2014 More than 20 years in current department or agency 38 38 14 0 8 2 0 78 8 47

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 24 10 3 4 3 2 82 8 181
2018 3 to 10 years in current department or agency 48 28 6 5 10 0 3 79 15 133
2018 11 to 20 years in current department or agency 46 35 10 3 5 0 0 81 9 73
2018 More than 20 years in current department or agency 46 30 16 6 2 0 0 76 8 44
2017 Less than 3 years in current department or agency 58 24 9 4 3 1 1 84 8 118
2017 3 to 10 years in current department or agency 50 24 8 7 9 0 2 75 16 105
2017 11 to 20 years in current department or agency 36 37 14 8 6 0 0 72 14 73
2017 More than 20 years in current department or agency 29 38 25 9 0 0 0 67 9 46
2014 Less than 3 years in current department or agency 36 36 12 9 4 0 4 75 13 84
2014 3 to 10 years in current department or agency 27 37 11 16 8 0 2 65 24 194
2014 11 to 20 years in current department or agency 24 35 19 10 13 0 0 58 23 79
2014 More than 20 years in current department or agency 40 26 19 4 10 0 0 67 14 47

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 26 8 2 5 1 1 84 7 182
2018 3 to 10 years in current department or agency 53 18 14 5 10 0 1 71 15 133
2018 11 to 20 years in current department or agency 53 25 12 5 4 0 2 79 9 72
2018 More than 20 years in current department or agency 50 28 12 0 7 3 0 81 7 44
2017 Less than 3 years in current department or agency 52 28 8 4 7 2 0 82 11 119
2017 3 to 10 years in current department or agency 56 25 1 8 8 0 2 83 16 106
2017 11 to 20 years in current department or agency 45 31 13 6 6 0 0 76 11 72
2017 More than 20 years in current department or agency 43 35 17 5 0 0 0 78 5 46
2014 Less than 3 years in current department or agency 38 41 13 3 3 1 0 80 7 84
2014 3 to 10 years in current department or agency 35 30 13 12 8 0 1 66 20 194
2014 11 to 20 years in current department or agency 36 23 22 10 8 0 1 60 18 81
2014 More than 20 years in current department or agency 44 30 12 10 4 0 0 74 14 47

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 27 7 1 2 11 2 88 4 184
2018 3 to 10 years in current department or agency 28 30 16 11 12 3 0 59 24 134
2018 11 to 20 years in current department or agency 26 31 16 12 12 3 0 59 25 73
2018 More than 20 years in current department or agency 28 30 25 15 0 2 0 59 16 44
2017 Less than 3 years in current department or agency 41 33 7 6 3 10 1 82 10 119
2017 3 to 10 years in current department or agency 25 29 22 12 8 5 0 56 21 106
2017 11 to 20 years in current department or agency 13 45 18 11 6 6 2 63 18 72
2017 More than 20 years in current department or agency 19 33 28 9 9 0 2 53 18 46
2014 Less than 3 years in current department or agency 31 33 14 8 2 12 1 73 11 84
2014 3 to 10 years in current department or agency 20 31 20 12 9 9 0 56 23 193
2014 11 to 20 years in current department or agency 14 31 25 16 6 8 0 49 24 81
2014 More than 20 years in current department or agency 12 41 22 8 6 11 0 60 16 47

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 26 8 4 3 9 1 83 7 183
2018 3 to 10 years in current department or agency 23 29 19 14 14 1 0 52 29 133
2018 11 to 20 years in current department or agency 22 30 17 14 16 0 0 53 30 72
2018 More than 20 years in current department or agency 20 34 19 18 8 0 0 54 27 43
2017 Less than 3 years in current department or agency 40 28 12 5 6 7 2 75 12 119
2017 3 to 10 years in current department or agency 19 26 21 21 13 1 0 45 34 106
2017 11 to 20 years in current department or agency 9 30 34 14 13 0 0 40 27 71
2017 More than 20 years in current department or agency 14 32 16 25 12 0 2 47 37 46
2014 Less than 3 years in current department or agency 31 35 8 15 3 6 1 71 20 84
2014 3 to 10 years in current department or agency 13 28 27 14 15 2 0 43 30 193
2014 11 to 20 years in current department or agency 9 25 34 18 13 0 1 35 31 81
2014 More than 20 years in current department or agency 10 33 29 18 8 2 0 44 27 47

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 26 14 4 2 14 1 76 7 182
2018 3 to 10 years in current department or agency 14 30 18 18 18 2 0 45 36 134
2018 11 to 20 years in current department or agency 13 29 19 19 19 0 0 42 38 73
2018 More than 20 years in current department or agency 19 27 22 17 15 0 0 46 32 44
2017 Less than 3 years in current department or agency 29 26 17 8 5 14 1 65 16 119
2017 3 to 10 years in current department or agency 11 30 19 21 17 3 0 43 38 106
2017 11 to 20 years in current department or agency 7 24 31 15 18 6 0 33 34 72
2017 More than 20 years in current department or agency 11 21 25 22 14 4 2 35 38 46
2014 Less than 3 years in current department or agency 24 29 15 14 8 8 1 59 24 84
2014 3 to 10 years in current department or agency 7 22 31 20 16 4 0 30 37 193
2014 11 to 20 years in current department or agency 9 18 23 22 18 10 0 30 44 81
2014 More than 20 years in current department or agency 8 18 37 25 10 3 0 27 35 47

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 30 13 5 4 10 1 76 10 184
2018 3 to 10 years in current department or agency 15 33 17 14 21 0 0 48 35 134
2018 11 to 20 years in current department or agency 11 36 20 14 20 0 0 47 34 73
2018 More than 20 years in current department or agency 21 30 15 22 12 0 0 51 34 44
2017 Less than 3 years in current department or agency 24 32 16 9 7 11 1 63 19 119
2017 3 to 10 years in current department or agency 19 25 17 18 21 0 0 44 39 106
2017 11 to 20 years in current department or agency 9 33 18 17 19 3 0 44 38 72
2017 More than 20 years in current department or agency 6 24 22 22 21 3 2 32 45 45
2014 Less than 3 years in current department or agency 22 25 19 23 5 5 1 50 30 84
2014 3 to 10 years in current department or agency 8 32 19 20 18 2 0 41 40 193
2014 11 to 20 years in current department or agency 7 28 30 11 20 5 0 36 32 81
2014 More than 20 years in current department or agency 13 24 30 18 16 0 0 37 34 46
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 32 11 8 4 2 3 76 13 184
2018 3 to 10 years in current department or agency 32 26 19 13 10 0 0 58 23 134
2018 11 to 20 years in current department or agency 24 42 9 14 12 0 0 65 26 73
2018 More than 20 years in current department or agency 36 33 13 11 8 0 0 69 18 44
2017 Less than 3 years in current department or agency 36 33 17 10 3 1 0 70 13 119
2017 3 to 10 years in current department or agency 26 36 13 16 9 0 0 62 24 106
2017 11 to 20 years in current department or agency 17 40 22 12 9 0 0 57 21 73
2017 More than 20 years in current department or agency 22 36 21 9 12 0 0 58 21 46
2014 Less than 3 years in current department or agency 26 39 19 10 6 0 0 65 16 83
2014 3 to 10 years in current department or agency 21 36 13 17 13 0 0 57 31 194
2014 11 to 20 years in current department or agency 18 35 15 15 16 0 0 53 31 81
2014 More than 20 years in current department or agency 26 31 13 18 10 0 2 58 28 47

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 41 12 5 2 0 1 80 8 184
2018 3 to 10 years in current department or agency 30 43 12 9 6 0 0 73 15 134
2018 11 to 20 years in current department or agency 37 45 8 6 5 0 0 82 10 73
2018 More than 20 years in current department or agency 38 27 21 12 2 0 0 65 14 44
2017 Less than 3 years in current department or agency 37 42 13 5 3 0 0 79 8 119
2017 3 to 10 years in current department or agency 28 43 14 8 7 0 0 71 15 106
2017 11 to 20 years in current department or agency 30 41 18 8 1 0 1 72 9 73
2017 More than 20 years in current department or agency 32 38 21 9 0 0 0 69 9 46

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 14 11 14 9 29 4 49 34 182
2018 3 to 10 years in current department or agency 14 18 21 18 22 5 3 34 44 133
2018 11 to 20 years in current department or agency 15 26 12 21 17 8 1 45 42 73
2018 More than 20 years in current department or agency 22 24 18 12 10 12 2 54 26 44
2017 Less than 3 years in current department or agency 11 16 12 11 12 32 5 44 37 119
2017 3 to 10 years in current department or agency 7 22 16 28 19 8 1 31 51 106
2017 11 to 20 years in current department or agency 4 20 18 30 17 6 6 27 53 72
2017 More than 20 years in current department or agency 15 19 20 9 19 14 4 42 34 46
2014 Less than 3 years in current department or agency 17 16 17 13 12 20 4 43 34 84
2014 3 to 10 years in current department or agency 11 18 16 21 23 8 4 33 50 194
2014 11 to 20 years in current department or agency 11 18 23 18 22 5 4 32 43 79
2014 More than 20 years in current department or agency 23 19 14 14 16 12 2 49 35 47

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 26 11 6 5 4 3 77 12 183
2018 3 to 10 years in current department or agency 43 32 8 6 10 0 2 77 16 133
2018 11 to 20 years in current department or agency 44 30 11 7 9 0 0 73 16 73
2018 More than 20 years in current department or agency 37 45 5 4 5 3 0 85 9 44
2017 Less than 3 years in current department or agency 37 36 11 5 7 2 2 76 12 118
2017 3 to 10 years in current department or agency 43 31 7 11 7 0 2 75 18 106
2017 11 to 20 years in current department or agency 30 33 22 10 3 0 2 65 13 73
2017 More than 20 years in current department or agency 33 34 13 15 4 0 0 68 20 46
2014 Less than 3 years in current department or agency 36 36 13 9 4 0 2 74 13 84
2014 3 to 10 years in current department or agency 25 35 14 17 9 0 1 60 26 194
2014 11 to 20 years in current department or agency 23 34 15 12 13 0 3 59 25 81
2014 More than 20 years in current department or agency 38 31 19 0 12 0 0 69 12 47

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 22 4 11 4 0 16 77 18 22
2018 3 to 10 years in current department or agency 25 26 17 9 9 5 9 59 21 36
2018 11 to 20 years in current department or agency 25 41 11 13 5 0 5 69 20 20
2018 More than 20 years in current department or agency 41 45 4 5 5 0 0 86 10 18
2017 Less than 3 years in current department or agency 42 34 5 0 7 8 4 87 8 21
2017 3 to 10 years in current department or agency 29 43 15 4 0 5 4 79 5 22
2017 11 to 20 years in current department or agency 27 43 14 5 5 0 7 75 10 19
2017 More than 20 years in current department or agency 14 72 5 5 5 0 0 86 9 20
2014 Less than 3 years in current department or agency 26 41 28 0 0 0 6 71 0 15
2014 3 to 10 years in current department or agency 35 31 11 7 8 7 0 72 16 38
2014 11 to 20 years in current department or agency 20 26 4 24 6 0 20 57 38 18
2014 More than 20 years in current department or agency 25 55 13 4 3 0 0 80 7 22

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 43 6 7 7 0 1 80 14 183
2018 3 to 10 years in current department or agency 26 40 8 14 11 0 0 67 25 133
2018 11 to 20 years in current department or agency 25 44 13 14 4 0 0 69 18 73
2018 More than 20 years in current department or agency 34 32 14 15 2 0 2 68 17 43
2017 Less than 3 years in current department or agency 36 37 9 13 5 0 0 73 18 119
2017 3 to 10 years in current department or agency 24 38 12 10 15 0 1 63 25 106
2017 11 to 20 years in current department or agency 26 37 20 13 4 0 0 63 17 73
2017 More than 20 years in current department or agency 32 35 11 19 4 0 0 66 23 46
2014 Less than 3 years in current department or agency 16 30 21 19 13 0 2 47 32 84
2014 3 to 10 years in current department or agency 18 31 15 22 15 0 0 49 37 194
2014 11 to 20 years in current department or agency 16 33 22 12 16 0 0 50 28 80
2014 More than 20 years in current department or agency 20 28 17 22 12 0 0 48 34 47

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 26 13 8 3 0 1 76 11 184
2018 3 to 10 years in current department or agency 40 38 12 7 3 0 0 78 10 133
2018 11 to 20 years in current department or agency 41 36 12 3 8 0 0 77 11 73
2018 More than 20 years in current department or agency 48 17 15 10 10 0 0 65 19 44
2017 Less than 3 years in current department or agency 44 36 9 6 5 0 0 79 11 119
2017 3 to 10 years in current department or agency 43 35 10 10 3 0 0 77 13 106
2017 11 to 20 years in current department or agency 27 49 14 4 4 1 0 78 8 73
2017 More than 20 years in current department or agency 27 40 20 9 4 0 0 67 13 46
2014 Less than 3 years in current department or agency 45 29 18 5 4 0 0 73 9 84
2014 3 to 10 years in current department or agency 37 38 14 4 6 0 0 76 11 194
2014 11 to 20 years in current department or agency 28 50 11 7 1 1 1 81 8 81
2014 More than 20 years in current department or agency 37 33 18 8 4 0 0 70 12 47

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 29 6 9 2 0 1 83 11 183
2018 3 to 10 years in current department or agency 46 39 8 4 3 0 0 85 6 134
2018 11 to 20 years in current department or agency 55 26 9 8 3 0 0 80 11 73
2018 More than 20 years in current department or agency 48 31 8 9 3 0 0 79 12 44
2017 Less than 3 years in current department or agency 49 39 1 8 3 0 0 88 11 119
2017 3 to 10 years in current department or agency 39 41 8 9 2 1 0 81 11 105
2017 11 to 20 years in current department or agency 35 48 13 3 1 0 0 84 4 72
2017 More than 20 years in current department or agency 39 45 9 5 2 0 0 84 7 46
2014 Less than 3 years in current department or agency 41 36 12 3 7 0 1 78 10 84
2014 3 to 10 years in current department or agency 49 32 8 7 4 0 0 81 12 194
2014 11 to 20 years in current department or agency 30 54 9 4 1 1 0 85 6 81
2014 More than 20 years in current department or agency 38 44 8 4 6 0 0 82 10 47

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 13 10 5 7 3 70 16 184
2018 3 to 10 years in current department or agency 19 23 21 15 21 1 0 42 36 134
2018 11 to 20 years in current department or agency 13 31 26 17 13 0 0 44 30 73
2018 More than 20 years in current department or agency 21 34 16 12 14 3 0 57 27 43
2017 Less than 3 years in current department or agency 32 26 16 12 7 7 0 62 21 119
2017 3 to 10 years in current department or agency 19 27 21 15 16 2 0 47 32 105
2017 11 to 20 years in current department or agency 12 26 32 13 15 3 0 39 29 72
2017 More than 20 years in current department or agency 18 28 30 11 11 0 2 47 23 46
2014 Less than 3 years in current department or agency 16 15 15 22 17 11 3 37 46 84
2014 3 to 10 years in current department or agency 9 19 20 23 27 1 1 28 51 194
2014 11 to 20 years in current department or agency 12 7 26 17 33 4 0 20 52 80
2014 More than 20 years in current department or agency 6 12 42 22 16 2 0 18 39 47

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 22 9 13 10 6 12 62 28 184
2018 3 to 10 years in current department or agency 15 19 12 15 35 2 2 35 52 134
2018 11 to 20 years in current department or agency 9 21 20 21 27 0 3 31 49 73
2018 More than 20 years in current department or agency 14 33 13 21 16 2 0 48 38 44
2017 Less than 3 years in current department or agency 17 18 17 12 20 5 12 42 38 119
2017 3 to 10 years in current department or agency 12 16 13 27 25 4 3 30 56 106
2017 11 to 20 years in current department or agency 7 26 21 17 22 4 3 35 42 72
2017 More than 20 years in current department or agency 11 15 27 16 18 0 13 30 39 46
2014 Less than 3 years in current department or agency 14 15 11 16 23 8 12 37 49 84
2014 3 to 10 years in current department or agency 10 14 19 18 35 1 4 25 55 194
2014 11 to 20 years in current department or agency 9 14 15 14 44 2 2 24 60 80
2014 More than 20 years in current department or agency 6 8 36 24 18 4 4 15 46 47

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 35 12 6 6 3 1 74 13 184
2018 3 to 10 years in current department or agency 33 33 8 11 15 0 0 66 26 134
2018 11 to 20 years in current department or agency 35 30 13 13 9 0 0 65 23 73
2018 More than 20 years in current department or agency 46 35 4 12 3 0 0 81 15 44
2017 Less than 3 years in current department or agency 35 35 13 8 6 2 0 72 15 119
2017 3 to 10 years in current department or agency 31 36 13 12 8 0 0 67 20 105
2017 11 to 20 years in current department or agency 20 45 21 8 7 0 0 65 15 73
2017 More than 20 years in current department or agency 25 49 15 8 2 0 0 74 11 46
2014 Less than 3 years in current department or agency 18 39 21 12 6 4 0 60 19 84
2014 3 to 10 years in current department or agency 20 32 19 14 15 0 0 52 29 194
2014 11 to 20 years in current department or agency 11 35 22 21 11 0 0 46 32 81
2014 More than 20 years in current department or agency 20 52 12 6 10 0 0 72 16 47

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 33 12 6 5 2 2 76 11 183
2018 3 to 10 years in current department or agency 38 31 10 9 12 0 0 69 21 133
2018 11 to 20 years in current department or agency 32 25 19 13 10 0 0 57 23 71
2018 More than 20 years in current department or agency 48 22 12 12 5 0 0 70 18 44
2017 Less than 3 years in current department or agency 37 33 14 6 7 2 1 72 14 119
2017 3 to 10 years in current department or agency 33 34 11 13 8 0 0 68 21 105
2017 11 to 20 years in current department or agency 30 32 17 15 6 0 0 62 21 73
2017 More than 20 years in current department or agency 38 30 15 13 5 0 0 68 17 46
2014 Less than 3 years in current department or agency 28 36 17 12 4 3 1 66 16 84
2014 3 to 10 years in current department or agency 29 30 19 11 11 0 1 59 21 194
2014 11 to 20 years in current department or agency 20 27 20 23 11 0 0 47 34 81
2014 More than 20 years in current department or agency 25 49 12 2 12 0 0 75 14 47

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35 9 6 5 2 1 80 11 184
2018 3 to 10 years in current department or agency 39 31 9 8 14 0 0 70 21 134
2018 11 to 20 years in current department or agency 35 43 9 8 6 0 0 77 14 73
2018 More than 20 years in current department or agency 41 26 18 9 5 0 0 68 14 44
2017 Less than 3 years in current department or agency 38 39 11 4 6 1 2 79 10 119
2017 3 to 10 years in current department or agency 34 34 14 12 6 0 0 68 18 105
2017 11 to 20 years in current department or agency 25 42 19 11 3 0 0 67 14 73
2017 More than 20 years in current department or agency 31 41 19 6 2 0 0 72 9 46
2014 Less than 3 years in current department or agency 29 36 19 13 2 0 0 66 15 84
2014 3 to 10 years in current department or agency 23 38 17 14 9 0 0 60 23 194
2014 11 to 20 years in current department or agency 23 33 18 15 10 0 1 56 25 81
2014 More than 20 years in current department or agency 22 29 27 10 12 0 0 52 22 47

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 34 14 4 3 5 2 77 8 184
2018 3 to 10 years in current department or agency 26 30 21 8 13 2 0 57 22 134
2018 11 to 20 years in current department or agency 24 36 22 9 10 0 0 59 18 72
2018 More than 20 years in current department or agency 19 41 16 20 2 2 0 61 22 44
2017 Less than 3 years in current department or agency 26 29 18 7 5 15 0 65 15 118
2017 3 to 10 years in current department or agency 14 37 21 12 12 3 0 53 25 106
2017 11 to 20 years in current department or agency 12 36 25 14 7 6 0 51 23 72
2017 More than 20 years in current department or agency 10 41 28 6 12 2 2 52 19 46

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 35 7 3 3 1 2 85 7 184
2018 3 to 10 years in current department or agency 41 29 9 11 8 1 0 71 19 134
2018 11 to 20 years in current department or agency 50 31 8 5 7 0 0 81 11 73
2018 More than 20 years in current department or agency 50 23 7 12 8 0 0 73 20 44
2017 Less than 3 years in current department or agency 48 28 11 9 3 1 0 77 12 119
2017 3 to 10 years in current department or agency 39 33 8 11 8 0 1 73 18 106
2017 11 to 20 years in current department or agency 31 37 21 7 3 0 2 69 10 73
2017 More than 20 years in current department or agency 39 32 11 11 7 0 0 71 18 46
2014 Less than 3 years in current department or agency 33 32 20 6 2 5 2 70 8 84
2014 3 to 10 years in current department or agency 28 33 20 12 7 0 0 61 19 194
2014 11 to 20 years in current department or agency 26 28 27 7 10 1 1 55 17 81
2014 More than 20 years in current department or agency 30 30 19 8 8 0 5 64 16 47

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 35 14 8 5 2 1 73 13 184
2018 3 to 10 years in current department or agency 32 32 18 10 6 1 1 65 17 134
2018 11 to 20 years in current department or agency 32 38 24 3 3 0 0 71 5 73
2018 More than 20 years in current department or agency 39 34 10 12 5 0 0 73 16 44
2017 Less than 3 years in current department or agency 33 34 20 7 4 1 2 69 11 119
2017 3 to 10 years in current department or agency 34 44 12 4 4 0 2 79 8 106
2017 11 to 20 years in current department or agency 43 29 17 5 5 0 0 72 11 73
2017 More than 20 years in current department or agency 43 34 11 9 4 0 0 77 12 46
2014 Less than 3 years in current department or agency 40 28 15 12 5 0 0 68 17 84
2014 3 to 10 years in current department or agency 38 30 21 5 6 0 0 68 11 193
2014 11 to 20 years in current department or agency 30 45 14 3 7 0 1 75 10 81
2014 More than 20 years in current department or agency 38 26 25 9 2 0 0 64 11 47

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 31 26 184
2018 3 to 10 years in current department or agency 30 33 37 134
2018 11 to 20 years in current department or agency 21 44 36 73
2018 More than 20 years in current department or agency 27 41 31 43
2017 Less than 3 years in current department or agency 49 22 30 119
2017 3 to 10 years in current department or agency 30 31 39 106
2017 11 to 20 years in current department or agency 23 39 38 73
2017 More than 20 years in current department or agency 35 36 29 46
2014 Less than 3 years in current department or agency 49 20 30 84
2014 3 to 10 years in current department or agency 32 33 34 194
2014 11 to 20 years in current department or agency 24 43 33 81
2014 More than 20 years in current department or agency 23 38 39 47

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 9 29 5 53 4 75
2018 3 to 10 years in current department or agency 8 5 78 3 3 2 41
2018 11 to 20 years in current department or agency 22 19 51 0 0 7 16
2018 More than 20 years in current department or agency 70 0 0 0 18 12 11
2017 Less than 3 years in current department or agency 4 12 32 2 46 5 54
2017 3 to 10 years in current department or agency 3 14 69 4 7 3 31
2017 11 to 20 years in current department or agency 36 5 53 0 0 6 17
2017 More than 20 years in current department or agency 81 0 19 0 0 0 16
2014 Less than 3 years in current department or agency 2 7 45 11 9999 35 41
2014 3 to 10 years in current department or agency 13 16 56 8 9999 7 65
2014 11 to 20 years in current department or agency 38 11 37 9 9999 5 22
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 37 4 2 1 1 1 94 2 184
2018 3 to 10 years in current department or agency 49 34 11 1 3 1 0 84 4 134
2018 11 to 20 years in current department or agency 46 39 11 2 1 0 0 85 3 73
2018 More than 20 years in current department or agency 55 33 7 2 0 3 0 90 2 44
2017 Less than 3 years in current department or agency 55 32 6 5 2 0 1 87 7 119
2017 3 to 10 years in current department or agency 40 44 9 4 3 0 0 84 7 106
2017 11 to 20 years in current department or agency 38 50 8 3 1 0 0 88 4 73
2017 More than 20 years in current department or agency 37 51 10 2 0 0 0 87 2 46
2014 Less than 3 years in current department or agency 42 35 19 3 0 0 1 78 3 84
2014 3 to 10 years in current department or agency 40 38 12 5 4 1 0 79 8 194
2014 11 to 20 years in current department or agency 38 29 15 13 5 0 0 67 19 81
2014 More than 20 years in current department or agency 33 53 4 8 0 0 2 88 8 47

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 38 14 2 3 1 1 81 5 184
2018 3 to 10 years in current department or agency 26 32 24 8 10 0 0 58 18 133
2018 11 to 20 years in current department or agency 20 34 32 8 7 0 0 54 14 73
2018 More than 20 years in current department or agency 20 51 13 8 5 3 0 73 13 44
2017 Less than 3 years in current department or agency 33 38 14 8 2 4 1 74 11 119
2017 3 to 10 years in current department or agency 26 34 18 14 9 0 0 60 23 106
2017 11 to 20 years in current department or agency 16 47 24 4 5 3 0 65 10 72
2017 More than 20 years in current department or agency 23 37 14 19 5 0 2 61 24 46
2014 Less than 3 years in current department or agency 27 42 23 1 1 5 1 73 2 84
2014 3 to 10 years in current department or agency 16 39 26 8 9 1 1 56 18 194
2014 11 to 20 years in current department or agency 15 37 27 10 10 1 0 53 20 80
2014 More than 20 years in current department or agency 22 22 39 16 1 0 0 44 18 47

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 13 25 23 20 6 6 49 24 184
2018 3 to 10 years in current department or agency 12 26 28 17 15 1 1 33 39 133
2018 11 to 20 years in current department or agency 10 27 34 18 8 0 3 27 38 73
2018 More than 20 years in current department or agency 8 33 23 20 14 0 2 34 42 43
2017 Less than 3 years in current department or agency 7 14 28 27 16 3 5 47 23 119
2017 3 to 10 years in current department or agency 15 17 32 18 12 1 4 32 34 106
2017 11 to 20 years in current department or agency 10 19 39 20 3 1 7 25 32 71
2017 More than 20 years in current department or agency 18 28 37 11 5 0 2 16 46 46
2014 Less than 3 years in current department or agency 10 16 27 20 20 3 2 43 28 84
2014 3 to 10 years in current department or agency 13 21 36 16 8 1 6 25 36 194
2014 11 to 20 years in current department or agency 10 25 42 12 4 1 6 17 38 81
2014 More than 20 years in current department or agency 11 28 29 19 10 0 2 30 40 47

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 9 21 24 26 8 5 57 18 183
2018 3 to 10 years in current department or agency 8 28 27 17 18 2 1 36 37 133
2018 11 to 20 years in current department or agency 13 18 33 19 11 1 6 32 33 72
2018 More than 20 years in current department or agency 7 23 25 25 16 2 2 42 31 44
2017 Less than 3 years in current department or agency 9 12 23 16 21 9 9 45 26 119
2017 3 to 10 years in current department or agency 16 20 23 19 16 1 6 38 38 106
2017 11 to 20 years in current department or agency 4 22 39 28 3 0 4 32 27 72
2017 More than 20 years in current department or agency 14 30 38 14 2 2 0 17 45 45
2014 Less than 3 years in current department or agency 15 15 16 25 21 4 4 50 33 84
2014 3 to 10 years in current department or agency 14 19 29 19 6 6 6 29 38 193
2014 11 to 20 years in current department or agency 12 21 31 19 6 4 7 28 37 81
2014 More than 20 years in current department or agency 8 31 32 6 14 0 9 22 43 47

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 9 20 20 28 9 8 57 18 183
2018 3 to 10 years in current department or agency 10 20 23 23 18 3 4 44 32 132
2018 11 to 20 years in current department or agency 8 29 27 17 10 2 8 29 40 72
2018 More than 20 years in current department or agency 12 20 20 21 18 0 10 43 35 44
2017 Less than 3 years in current department or agency 8 9 16 20 29 3 15 60 20 119
2017 3 to 10 years in current department or agency 10 22 23 25 14 1 6 42 34 106
2017 11 to 20 years in current department or agency 4 17 42 19 6 2 10 28 24 71
2017 More than 20 years in current department or agency 9 46 23 23 0 0 0 23 54 45
2014 Less than 3 years in current department or agency 17 9 18 23 20 7 6 49 30 84
2014 3 to 10 years in current department or agency 16 18 25 22 8 4 7 33 38 194
2014 11 to 20 years in current department or agency 13 27 22 19 8 1 11 30 45 80
2014 More than 20 years in current department or agency 14 37 20 11 14 2 2 27 53 47

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 8 20 26 36 5 3 67 11 183
2018 3 to 10 years in current department or agency 4 20 27 26 22 1 1 49 24 132
2018 11 to 20 years in current department or agency 3 12 42 29 8 2 5 40 15 73
2018 More than 20 years in current department or agency 9 14 23 23 26 2 2 52 25 44
2017 Less than 3 years in current department or agency 3 7 25 25 28 2 10 60 12 118
2017 3 to 10 years in current department or agency 12 8 24 36 15 0 5 54 21 106
2017 11 to 20 years in current department or agency 0 13 40 31 10 0 6 44 14 70
2017 More than 20 years in current department or agency 13 17 40 23 7 0 0 30 30 45
2014 Less than 3 years in current department or agency 15 4 21 31 20 4 3 55 21 84
2014 3 to 10 years in current department or agency 8 16 28 30 15 1 3 46 25 193
2014 11 to 20 years in current department or agency 6 18 28 30 8 2 7 42 26 79
2014 More than 20 years in current department or agency 6 18 30 30 14 0 2 45 24 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 12 18 21 24 8 8 53 25 182
2018 3 to 10 years in current department or agency 20 26 25 15 12 0 1 27 47 134
2018 11 to 20 years in current department or agency 24 19 32 16 6 0 5 23 44 73
2018 More than 20 years in current department or agency 17 31 22 16 12 0 2 29 49 44
2017 Less than 3 years in current department or agency 12 23 20 11 20 5 9 36 41 119
2017 3 to 10 years in current department or agency 27 21 27 9 13 0 3 22 50 106
2017 11 to 20 years in current department or agency 15 38 30 14 0 0 3 14 55 71
2017 More than 20 years in current department or agency 25 42 19 10 4 0 0 14 68 45
2014 Less than 3 years in current department or agency 19 18 20 16 17 3 6 36 41 84
2014 3 to 10 years in current department or agency 28 24 24 10 5 1 7 16 57 193
2014 11 to 20 years in current department or agency 26 28 15 22 5 0 4 28 56 81
2014 More than 20 years in current department or agency 24 31 20 13 12 0 0 26 55 47

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 14 24 19 21 6 8 46 26 183
2018 3 to 10 years in current department or agency 19 19 27 17 15 2 1 33 39 131
2018 11 to 20 years in current department or agency 12 25 31 19 7 1 5 28 39 73
2018 More than 20 years in current department or agency 17 27 16 22 16 0 2 38 45 44
2017 Less than 3 years in current department or agency 14 16 22 9 20 9 10 36 37 117
2017 3 to 10 years in current department or agency 17 15 26 17 17 3 5 37 35 105
2017 11 to 20 years in current department or agency 10 22 33 24 6 2 4 31 34 72
2017 More than 20 years in current department or agency 26 23 27 20 5 0 0 24 49 45
2014 Less than 3 years in current department or agency 16 22 17 5 18 6 17 30 48 84
2014 3 to 10 years in current department or agency 12 18 26 26 9 3 7 39 33 193
2014 11 to 20 years in current department or agency 9 12 34 24 8 1 13 36 24 81
2014 More than 20 years in current department or agency 4 28 22 19 16 2 9 40 35 47

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 10 20 20 25 9 7 54 22 181
2018 3 to 10 years in current department or agency 7 28 25 20 15 3 3 37 37 133
2018 11 to 20 years in current department or agency 8 21 42 17 6 2 5 24 31 72
2018 More than 20 years in current department or agency 8 16 24 30 17 3 2 49 25 44
2017 Less than 3 years in current department or agency 9 7 25 14 28 8 9 51 19 118
2017 3 to 10 years in current department or agency 18 17 26 23 13 1 3 36 37 106
2017 11 to 20 years in current department or agency 7 21 39 18 7 2 7 27 30 72
2017 More than 20 years in current department or agency 13 38 26 19 4 0 0 23 51 45
2014 Less than 3 years in current department or agency 9 22 20 17 15 9 8 39 38 84
2014 3 to 10 years in current department or agency 15 22 32 14 7 3 7 23 42 193
2014 11 to 20 years in current department or agency 15 18 30 19 7 1 9 30 37 81
2014 More than 20 years in current department or agency 8 29 32 10 8 6 7 21 43 47

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 59 25 5 5 3 2 1 87 8 184
2018 3 to 10 years in current department or agency 42 27 13 9 9 0 0 69 18 133
2018 11 to 20 years in current department or agency 44 26 4 13 11 1 0 72 24 71
2018 More than 20 years in current department or agency 49 24 9 14 3 0 0 74 17 44
2017 Less than 3 years in current department or agency 48 39 5 5 2 1 0 87 8 119
2017 3 to 10 years in current department or agency 34 37 9 10 11 0 0 70 21 106
2017 11 to 20 years in current department or agency 31 31 17 9 11 0 2 63 20 72
2017 More than 20 years in current department or agency 39 28 17 9 4 0 2 68 14 45
2014 Less than 3 years in current department or agency 45 30 5 8 7 4 1 79 16 84
2014 3 to 10 years in current department or agency 35 31 9 12 11 1 0 68 23 194
2014 11 to 20 years in current department or agency 25 35 9 10 14 3 3 64 26 81
2014 More than 20 years in current department or agency 41 27 10 2 16 4 0 71 19 47

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 62 26 5 3 3 1 1 88 6 181
2018 3 to 10 years in current department or agency 39 35 12 7 5 0 0 75 13 134
2018 11 to 20 years in current department or agency 39 47 4 5 4 0 0 86 10 73
2018 More than 20 years in current department or agency 46 36 11 4 3 0 0 82 7 44
2017 Less than 3 years in current department or agency 44 40 6 6 3 1 0 85 9 119
2017 3 to 10 years in current department or agency 28 46 10 8 6 1 0 75 15 106
2017 11 to 20 years in current department or agency 27 48 9 9 4 2 2 77 13 73
2017 More than 20 years in current department or agency 34 43 13 7 2 0 2 78 9 46
2014 Less than 3 years in current department or agency 40 42 8 7 3 0 0 82 10 84
2014 3 to 10 years in current department or agency 33 38 14 9 6 0 0 71 14 194
2014 11 to 20 years in current department or agency 28 42 12 11 7 0 0 70 18 80
2014 More than 20 years in current department or agency 33 35 16 8 8 0 0 68 16 47

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 32 7 1 2 3 1 89 3 184
2018 3 to 10 years in current department or agency 41 37 10 4 7 1 0 79 11 134
2018 11 to 20 years in current department or agency 39 37 11 7 6 0 0 76 13 73
2018 More than 20 years in current department or agency 42 30 17 5 3 0 3 74 8 44

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 24 14 3 0 6 2 81 4 180
2018 3 to 10 years in current department or agency 41 30 16 6 4 3 0 73 10 133
2018 11 to 20 years in current department or agency 40 35 12 4 4 2 2 78 9 72
2018 More than 20 years in current department or agency 48 39 10 0 3 0 0 87 3 44
2017 Less than 3 years in current department or agency 40 31 13 4 3 10 0 79 7 119
2017 3 to 10 years in current department or agency 36 35 15 3 4 7 0 76 7 106
2017 11 to 20 years in current department or agency 25 42 19 4 6 4 0 70 10 72
2017 More than 20 years in current department or agency 33 39 21 0 2 2 2 76 2 46
2014 Less than 3 years in current department or agency 43 33 10 1 1 6 6 86 3 84
2014 3 to 10 years in current department or agency 33 39 17 4 2 5 0 75 6 194
2014 11 to 20 years in current department or agency 29 32 22 5 11 0 0 61 16 81
2014 More than 20 years in current department or agency 30 45 12 4 6 3 0 77 10 47

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 24 11 3 1 4 1 84 4 182
2018 3 to 10 years in current department or agency 36 39 12 7 5 1 0 76 12 133
2018 11 to 20 years in current department or agency 33 45 9 6 2 1 2 81 9 72
2018 More than 20 years in current department or agency 48 39 9 3 0 0 0 88 3 44
2017 Less than 3 years in current department or agency 40 40 8 6 3 3 0 84 8 119
2017 3 to 10 years in current department or agency 29 45 13 3 6 4 0 77 9 106
2017 11 to 20 years in current department or agency 17 46 18 7 6 7 0 67 14 72
2017 More than 20 years in current department or agency 30 44 14 5 5 0 2 75 10 45
2014 Less than 3 years in current department or agency 43 41 9 3 1 1 1 86 5 84
2014 3 to 10 years in current department or agency 33 41 17 7 1 0 0 75 9 194
2014 11 to 20 years in current department or agency 26 35 19 8 9 3 0 63 18 81
2014 More than 20 years in current department or agency 27 47 8 12 3 2 0 76 16 47

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 26 2 1 1 0 1 96 2 180
2018 3 to 10 years in current department or agency 49 28 10 6 7 0 0 77 13 131
2018 11 to 20 years in current department or agency 39 44 9 3 6 0 0 83 9 71
2018 More than 20 years in current department or agency 49 27 15 9 0 0 0 76 9 44
2017 Less than 3 years in current department or agency 59 32 5 2 2 0 0 91 4 118
2017 3 to 10 years in current department or agency 43 36 8 9 4 0 0 79 14 106
2017 11 to 20 years in current department or agency 32 43 14 4 5 2 0 77 9 72
2017 More than 20 years in current department or agency 31 48 15 2 2 0 2 80 5 46
2014 Less than 3 years in current department or agency 59 29 7 3 2 0 0 88 6 84
2014 3 to 10 years in current department or agency 40 40 12 4 4 0 0 80 7 193
2014 11 to 20 years in current department or agency 28 39 17 10 7 0 0 66 17 81
2014 More than 20 years in current department or agency 29 47 10 8 4 2 0 77 12 47

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 22 12 8 4 13 7 70 15 183
2018 3 to 10 years in current department or agency 20 30 18 13 13 5 1 53 28 132
2018 11 to 20 years in current department or agency 22 34 17 17 9 0 1 56 27 73
2018 More than 20 years in current department or agency 34 26 20 7 3 4 5 66 11 44
2017 Less than 3 years in current department or agency 23 26 14 10 7 10 10 61 21 119
2017 3 to 10 years in current department or agency 17 34 20 16 11 2 1 52 27 106
2017 11 to 20 years in current department or agency 10 27 26 20 10 0 8 40 32 72
2017 More than 20 years in current department or agency 29 30 19 6 12 2 2 61 19 45
2014 Less than 3 years in current department or agency 25 29 19 6 8 7 5 62 16 84
2014 3 to 10 years in current department or agency 19 28 19 12 16 3 2 50 29 194
2014 11 to 20 years in current department or agency 17 24 25 19 11 0 5 43 31 80
2014 More than 20 years in current department or agency 26 24 22 8 12 4 4 54 22 47

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 31 11 5 4 2 2 79 9 184
2018 3 to 10 years in current department or agency 36 32 18 4 8 1 1 69 13 134
2018 11 to 20 years in current department or agency 37 41 10 5 5 3 0 80 10 73
2018 More than 20 years in current department or agency 36 40 14 5 2 0 3 79 7 44
2017 Less than 3 years in current department or agency 45 29 9 10 1 6 1 79 12 119
2017 3 to 10 years in current department or agency 36 37 12 6 4 5 0 77 11 106
2017 11 to 20 years in current department or agency 31 33 16 11 6 3 2 67 17 70
2017 More than 20 years in current department or agency 25 42 18 7 5 2 2 69 12 46
2014 Less than 3 years in current department or agency 35 39 13 9 1 2 0 76 10 83
2014 3 to 10 years in current department or agency 29 36 18 7 5 4 2 69 12 194
2014 11 to 20 years in current department or agency 23 31 20 7 13 5 0 57 22 81
2014 More than 20 years in current department or agency 37 25 17 10 0 10 0 70 12 47

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 36 13 4 2 1 2 81 6 184
2018 3 to 10 years in current department or agency 28 23 25 10 11 3 0 52 22 133
2018 11 to 20 years in current department or agency 26 39 24 5 5 0 0 65 10 73
2018 More than 20 years in current department or agency 30 42 15 10 0 0 3 75 10 44

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 30 23 11 7 6 18 6 70 16 183
2018 3 to 10 years in current department or agency 20 20 18 16 17 5 4 44 36 133
2018 11 to 20 years in current department or agency 17 21 23 15 17 4 3 41 34 73
2018 More than 20 years in current department or agency 25 19 16 12 18 7 3 49 34 44
2017 Less than 3 years in current department or agency 19 26 8 9 7 25 6 65 23 119
2017 3 to 10 years in current department or agency 17 19 15 19 14 14 2 43 40 106
2017 11 to 20 years in current department or agency 9 20 30 13 18 9 1 33 34 72
2017 More than 20 years in current department or agency 9 21 32 11 11 11 4 35 27 46
2014 Less than 3 years in current department or agency 21 20 17 12 12 14 5 50 29 84
2014 3 to 10 years in current department or agency 18 19 19 18 12 11 3 42 35 194
2014 11 to 20 years in current department or agency 9 19 31 17 20 4 1 29 38 81
2014 More than 20 years in current department or agency 15 17 24 10 22 9 2 37 36 47

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 11 89 184
2018 3 to 10 years in current department or agency 21 79 134
2018 11 to 20 years in current department or agency 13 87 73
2018 More than 20 years in current department or agency 14 86 44

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 21
2018 3 to 10 years in current department or agency 42 28

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 21
2018 3 to 10 years in current department or agency 65 28

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 21
2018 3 to 10 years in current department or agency 0 28

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 17 28

Question 49g. From whom did you experience harassment on the job? Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 21

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 37 21
2018 3 to 10 years in current department or agency 51 28

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 21
2018 3 to 10 years in current department or agency 40 28

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 21
2018 3 to 10 years in current department or agency 49 28

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 21
2018 3 to 10 years in current department or agency 65 28

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 21
2018 3 to 10 years in current department or agency 21 28

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 21
2018 3 to 10 years in current department or agency 56 28

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 21
2018 3 to 10 years in current department or agency 35 28

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 21
2018 11 to 20 years in current department or agency 0 10

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 21
2018 3 to 10 years in current department or agency 59 28

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 21
2018 3 to 10 years in current department or agency 43 28

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 21
2018 3 to 10 years in current department or agency 54 28

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 21
2018 3 to 10 years in current department or agency 23 28

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 21

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 32 28

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 11 to 20 years in current department or agency 0 10

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 0 28

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 22 28

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 21
2018 3 to 10 years in current department or agency 20 28

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 18 28

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 28

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 27 28

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 20
2018 3 to 10 years in current department or agency 18 28

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 55 20
2018 3 to 10 years in current department or agency 41 28

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 20
2018 3 to 10 years in current department or agency 0 28

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 20
2018 3 to 10 years in current department or agency 53 28

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 3 to 10 years in current department or agency 20 28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 12 13 3 3 36 13 61 13 184
2018 3 to 10 years in current department or agency 19 12 25 11 12 13 7 39 30 132
2018 11 to 20 years in current department or agency 9 23 19 14 16 12 6 40 37 72
2018 More than 20 years in current department or agency 25 25 24 9 2 12 3 59 13 44
2017 Less than 3 years in current department or agency 9 19 11 4 3 39 16 61 16 119
2017 3 to 10 years in current department or agency 11 19 20 8 15 25 3 41 31 106
2017 11 to 20 years in current department or agency 9 14 30 13 12 14 8 30 31 72
2017 More than 20 years in current department or agency 12 20 25 11 9 14 9 41 26 45
2014 Less than 3 years in current department or agency 14 13 19 3 5 30 15 50 15 84
2014 3 to 10 years in current department or agency 18 14 23 8 10 23 4 43 25 193
2014 11 to 20 years in current department or agency 9 21 27 5 7 28 3 44 18 80
2014 More than 20 years in current department or agency 20 23 22 12 0 21 2 56 15 47

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 26 15 2 4 16 1 74 8 183
2018 3 to 10 years in current department or agency 31 23 19 10 11 5 1 58 22 133
2018 11 to 20 years in current department or agency 19 39 13 15 9 4 0 61 25 73
2018 More than 20 years in current department or agency 41 34 23 2 0 0 0 75 2 44
2017 Less than 3 years in current department or agency 24 31 18 2 4 20 1 70 8 119
2017 3 to 10 years in current department or agency 26 33 15 5 12 9 0 64 19 106
2017 11 to 20 years in current department or agency 13 34 27 8 6 11 0 54 16 71
2017 More than 20 years in current department or agency 24 43 13 7 9 5 0 70 16 45
2014 Less than 3 years in current department or agency 25 25 20 2 7 17 4 63 11 84
2014 3 to 10 years in current department or agency 24 32 21 9 6 7 1 61 17 194
2014 11 to 20 years in current department or agency 15 30 24 6 9 14 1 53 18 80
2014 More than 20 years in current department or agency 23 43 16 8 0 8 2 74 9 47

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 95 183
2018 3 to 10 years in current department or agency 7 93 133

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 11 16 1 2 38 13 62 6 182
2018 3 to 10 years in current department or agency 19 14 32 1 6 22 6 46 10 134
2018 11 to 20 years in current department or agency 14 23 27 9 7 16 5 46 20 72
2018 More than 20 years in current department or agency 32 19 11 5 4 24 3 71 13 44
2017 Less than 3 years in current department or agency 18 13 9 1 2 41 15 71 8 119
2017 3 to 10 years in current department or agency 16 17 19 2 6 32 8 55 13 105
2017 11 to 20 years in current department or agency 11 12 31 4 6 28 9 36 15 72
2017 More than 20 years in current department or agency 16 31 15 2 4 25 7 69 9 45
2014 Less than 3 years in current department or agency 16 14 13 1 1 41 14 66 5 84
2014 3 to 10 years in current department or agency 14 13 25 3 5 35 5 44 14 194
2014 11 to 20 years in current department or agency 8 15 27 4 4 38 5 40 13 80
2014 More than 20 years in current department or agency 21 22 20 2 0 31 4 67 3 47

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 25 16 3 2 19 2 73 7 182
2018 3 to 10 years in current department or agency 28 27 25 5 4 11 1 61 11 134
2018 11 to 20 years in current department or agency 17 42 25 7 6 4 0 61 13 73
2018 More than 20 years in current department or agency 41 24 29 2 0 4 0 68 2 44
2017 Less than 3 years in current department or agency 29 33 10 0 3 22 3 83 4 119
2017 3 to 10 years in current department or agency 28 30 18 5 5 12 2 68 12 104
2017 11 to 20 years in current department or agency 20 25 25 4 4 20 1 58 11 72
2017 More than 20 years in current department or agency 27 40 13 4 4 9 2 76 10 45
2014 Less than 3 years in current department or agency 29 22 16 1 2 25 5 73 4 84
2014 3 to 10 years in current department or agency 24 31 23 3 4 14 2 65 8 194
2014 11 to 20 years in current department or agency 13 30 24 3 2 28 0 60 7 80
2014 More than 20 years in current department or agency 27 36 14 4 0 17 2 78 5 47
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 19 7 2 4 2 2 87 6 182
2018 3 to 10 years in current department or agency 56 21 7 3 11 2 2 79 14 132
2018 11 to 20 years in current department or agency 53 29 5 6 7 0 0 83 13 73
2018 More than 20 years in current department or agency 58 29 3 2 5 0 3 89 8 44
2017 Less than 3 years in current department or agency 57 23 11 2 2 4 0 84 4 118
2017 3 to 10 years in current department or agency 57 20 6 5 9 0 2 79 15 106
2017 11 to 20 years in current department or agency 46 28 17 4 4 0 0 74 9 72
2017 More than 20 years in current department or agency 45 24 24 0 2 5 0 72 3 46

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 38 8 8 5 7 2 78 14 185
2018 3 to 10 years in current department or agency 30 40 17 6 7 0 0 70 14 132
2018 11 to 20 years in current department or agency 31 42 14 11 1 1 0 75 12 73
2018 More than 20 years in current department or agency 43 44 12 0 0 0 0 88 0 44
2017 Less than 3 years in current department or agency 21 36 15 10 8 9 0 63 20 118
2017 3 to 10 years in current department or agency 20 44 22 3 7 3 0 66 11 106
2017 11 to 20 years in current department or agency 16 45 25 7 1 6 0 65 9 72
2017 More than 20 years in current department or agency 30 48 16 4 0 2 0 79 5 45

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 32 15 10 3 5 1 70 15 184
2018 3 to 10 years in current department or agency 24 27 21 14 14 0 0 51 28 134
2018 11 to 20 years in current department or agency 18 43 13 18 7 1 0 61 25 72
2018 More than 20 years in current department or agency 35 32 22 12 0 0 0 66 12 43
2017 Less than 3 years in current department or agency 22 35 17 16 5 5 0 60 23 119
2017 3 to 10 years in current department or agency 18 32 23 16 10 0 0 50 26 106
2017 11 to 20 years in current department or agency 7 36 29 20 5 2 2 44 26 72
2017 More than 20 years in current department or agency 12 38 20 19 8 3 0 52 28 44

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 33 28 17 9 11 0 2 62 21 185
2018 3 to 10 years in current department or agency 37 28 16 11 7 0 1 65 18 132
2018 11 to 20 years in current department or agency 35 33 12 11 7 1 1 69 19 73
2018 More than 20 years in current department or agency 41 29 18 5 5 0 2 72 10 44
2017 Less than 3 years in current department or agency 30 25 16 11 12 1 4 58 25 119
2017 3 to 10 years in current department or agency 39 26 16 6 12 0 2 66 18 105
2017 11 to 20 years in current department or agency 32 27 12 14 9 0 5 63 25 72
2017 More than 20 years in current department or agency 34 24 20 9 9 0 4 61 18 45

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 26 23 13 8 1 2 54 21 185
2018 3 to 10 years in current department or agency 14 24 29 18 15 0 0 37 34 132
2018 11 to 20 years in current department or agency 16 27 26 16 14 0 0 43 31 72
2018 More than 20 years in current department or agency 30 17 22 20 11 0 0 47 31 44
2017 Less than 3 years in current department or agency 17 32 21 18 7 2 3 51 27 119
2017 3 to 10 years in current department or agency 12 28 24 21 15 0 1 40 36 106
2017 11 to 20 years in current department or agency 20 20 31 17 11 0 2 40 28 71
2017 More than 20 years in current department or agency 17 14 23 28 19 0 0 31 46 45

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 26 18 8 5 1 3 67 14 183
2018 3 to 10 years in current department or agency 22 33 23 16 5 0 0 55 22 132
2018 11 to 20 years in current department or agency 17 40 29 8 2 0 3 59 11 72
2018 More than 20 years in current department or agency 35 29 14 11 11 0 0 64 22 44
2017 Less than 3 years in current department or agency 30 29 21 8 4 1 7 63 14 119
2017 3 to 10 years in current department or agency 28 26 22 12 11 0 1 54 23 105
2017 11 to 20 years in current department or agency 19 29 25 6 12 3 6 53 19 70
2017 More than 20 years in current department or agency 24 20 19 19 18 0 0 44 37 45

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 22 16 10 13 1 4 59 24 185
2018 3 to 10 years in current department or agency 15 19 27 14 24 1 0 34 38 133
2018 11 to 20 years in current department or agency 12 23 29 21 15 0 0 35 36 71
2018 More than 20 years in current department or agency 14 28 16 24 19 0 0 41 42 44
2017 Less than 3 years in current department or agency 20 22 15 21 15 1 6 45 39 119
2017 3 to 10 years in current department or agency 10 22 22 20 25 1 1 32 45 106
2017 11 to 20 years in current department or agency 15 16 15 28 21 0 5 33 51 72
2017 More than 20 years in current department or agency 14 16 15 19 35 0 0 30 54 45

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 17 13 2 7 3 7 76 10 185
2018 3 to 10 years in current department or agency 46 18 16 10 5 0 5 67 16 131
2018 11 to 20 years in current department or agency 41 30 20 0 4 1 5 75 4 72
2018 More than 20 years in current department or agency 44 29 11 4 9 0 2 75 13 43
2017 Less than 3 years in current department or agency 36 24 16 4 5 2 13 71 11 119
2017 3 to 10 years in current department or agency 43 29 11 2 4 2 8 81 7 105
2017 11 to 20 years in current department or agency 43 21 12 10 3 1 10 72 14 71
2017 More than 20 years in current department or agency 26 36 8 4 11 3 12 73 18 45

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 27 16 8 6 1 3 69 14 183
2018 3 to 10 years in current department or agency 23 25 26 14 11 1 1 49 25 133
2018 11 to 20 years in current department or agency 29 26 29 13 4 0 0 55 16 72
2018 More than 20 years in current department or agency 38 28 19 7 9 0 0 66 15 43
2017 Less than 3 years in current department or agency 28 35 16 11 7 1 3 64 19 117
2017 3 to 10 years in current department or agency 27 32 20 10 11 0 0 59 21 106
2017 11 to 20 years in current department or agency 25 32 22 9 9 0 3 59 19 71
2017 More than 20 years in current department or agency 22 40 18 9 8 2 0 64 18 45

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 28 14 5 1 2 5 79 7 185
2018 3 to 10 years in current department or agency 28 30 20 11 10 1 0 59 21 134
2018 11 to 20 years in current department or agency 20 38 27 8 7 0 1 58 15 73
2018 More than 20 years in current department or agency 36 22 21 10 5 6 0 62 16 44
2017 Less than 3 years in current department or agency 36 30 13 6 7 1 7 72 14 118
2017 3 to 10 years in current department or agency 21 26 26 14 12 0 1 47 26 106
2017 11 to 20 years in current department or agency 20 28 24 15 7 0 6 51 23 70
2017 More than 20 years in current department or agency 20 32 28 9 11 0 0 52 20 45

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 29 22 5 2 2 4 69 8 185
2018 3 to 10 years in current department or agency 26 25 23 17 8 0 1 52 25 134
2018 11 to 20 years in current department or agency 18 40 17 17 8 0 0 58 25 73
2018 More than 20 years in current department or agency 20 38 21 11 9 0 0 58 21 44
2017 Less than 3 years in current department or agency 31 34 18 7 3 1 6 70 11 118
2017 3 to 10 years in current department or agency 29 27 23 9 13 0 0 56 21 106
2017 11 to 20 years in current department or agency 11 34 24 14 11 0 6 48 26 71
2017 More than 20 years in current department or agency 21 18 27 22 11 0 0 40 33 45

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 27 19 7 4 0 4 69 12 182
2018 3 to 10 years in current department or agency 32 31 17 12 8 0 0 63 20 134
2018 11 to 20 years in current department or agency 31 28 23 10 7 0 1 60 17 73
2018 More than 20 years in current department or agency 45 27 14 7 4 3 0 75 11 44
2017 Less than 3 years in current department or agency 39 30 14 7 5 1 4 72 13 118
2017 3 to 10 years in current department or agency 33 23 21 10 13 0 0 56 23 106
2017 11 to 20 years in current department or agency 24 31 20 11 4 2 9 61 17 71
2017 More than 20 years in current department or agency 24 36 10 19 9 2 0 61 29 45

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 29 15 7 4 0 3 73 12 184
2018 3 to 10 years in current department or agency 34 26 16 19 4 0 0 61 24 133
2018 11 to 20 years in current department or agency 25 48 13 12 1 0 2 74 13 73
2018 More than 20 years in current department or agency 36 37 7 12 5 3 0 75 17 43
2017 Less than 3 years in current department or agency 39 27 22 7 1 1 3 69 8 118
2017 3 to 10 years in current department or agency 35 31 17 9 5 1 1 68 15 106
2017 11 to 20 years in current department or agency 33 32 11 12 4 0 8 70 18 71
2017 More than 20 years in current department or agency 28 26 20 10 12 0 2 56 23 45

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 22 9 5 2 1 3 83 7 183
2018 3 to 10 years in current department or agency 54 19 14 9 3 0 1 74 12 132
2018 11 to 20 years in current department or agency 42 33 14 6 3 0 3 77 9 73
2018 More than 20 years in current department or agency 50 29 7 7 4 3 0 82 11 44
2017 Less than 3 years in current department or agency 53 21 16 2 3 0 4 78 5 119
2017 3 to 10 years in current department or agency 57 19 15 5 2 0 1 77 8 106
2017 11 to 20 years in current department or agency 44 28 18 3 5 0 3 74 7 72
2017 More than 20 years in current department or agency 51 26 15 4 4 0 0 76 9 45

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 14 5 1 2 0 4 92 3 184
2018 3 to 10 years in current department or agency 65 15 7 4 1 0 8 87 5 134
2018 11 to 20 years in current department or agency 66 15 8 1 1 0 9 89 2 73
2018 More than 20 years in current department or agency 67 20 5 0 0 0 8 95 0 43

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 74 11 4 3 3 0 5 89 6 185
2018 3 to 10 years in current department or agency 62 10 11 7 4 1 5 77 12 134
2018 11 to 20 years in current department or agency 66 14 6 5 4 0 4 83 10 72
2018 More than 20 years in current department or agency 69 13 9 0 6 0 3 85 6 44
2017 Less than 3 years in current department or agency 75 9 2 2 3 1 7 92 6 119
2017 3 to 10 years in current department or agency 62 15 5 8 7 0 3 79 15 106
2017 11 to 20 years in current department or agency 63 15 4 9 6 0 3 81 15 72
2017 More than 20 years in current department or agency 62 25 5 4 0 2 2 91 4 45

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 24 9 4 2 0 3 85 6 184
2018 3 to 10 years in current department or agency 44 32 10 6 7 1 2 77 13 133
2018 11 to 20 years in current department or agency 47 33 16 3 2 0 0 80 5 73
2018 More than 20 years in current department or agency 53 26 16 2 0 0 3 82 2 43
2017 Less than 3 years in current department or agency 59 22 9 4 2 1 4 85 5 119
2017 3 to 10 years in current department or agency 44 31 10 7 6 0 1 76 14 106
2017 11 to 20 years in current department or agency 44 29 10 9 4 0 5 76 13 72
2017 More than 20 years in current department or agency 43 42 8 7 0 0 0 85 7 44

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 17 7 4 3 1 3 85 7 183
2018 3 to 10 years in current department or agency 46 24 12 10 7 1 1 72 16 131
2018 11 to 20 years in current department or agency 46 26 14 10 4 0 0 73 14 72
2018 More than 20 years in current department or agency 53 18 14 5 8 0 2 72 13 44
2017 Less than 3 years in current department or agency 64 18 4 6 4 0 4 85 10 119
2017 3 to 10 years in current department or agency 52 21 9 7 8 1 2 76 15 106
2017 11 to 20 years in current department or agency 51 22 11 8 3 1 5 77 11 72
2017 More than 20 years in current department or agency 45 38 4 8 2 0 2 85 10 45

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 5 4 2 0 0 28 90 4 185
2018 3 to 10 years in current department or agency 46 13 8 4 3 1 25 80 9 131
2018 11 to 20 years in current department or agency 53 16 11 1 0 0 18 84 2 72
2018 More than 20 years in current department or agency 56 13 4 3 0 2 21 90 4 44
2017 Less than 3 years in current department or agency 57 5 3 3 1 0 31 90 6 119
2017 3 to 10 years in current department or agency 43 17 6 4 1 0 29 85 6 106
2017 11 to 20 years in current department or agency 35 18 5 6 2 0 34 80 12 72
2017 More than 20 years in current department or agency 36 22 7 4 4 0 27 79 12 45

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 69 12 6 4 1 0 8 89 5 184
2018 3 to 10 years in current department or agency 53 22 13 5 3 1 4 79 8 132
2018 11 to 20 years in current department or agency 48 32 13 1 4 0 1 81 6 73
2018 More than 20 years in current department or agency 56 21 5 5 4 0 9 84 10 44
2017 Less than 3 years in current department or agency 73 9 4 3 1 1 8 91 4 118
2017 3 to 10 years in current department or agency 59 15 12 2 4 0 8 81 6 105
2017 11 to 20 years in current department or agency 48 17 13 7 5 0 11 73 13 72
2017 More than 20 years in current department or agency 53 25 12 4 2 0 4 81 6 45

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 61 10 5 11 6 0 7 77 18 184
2018 3 to 10 years in current department or agency 78 10 4 1 2 0 4 93 3 132
2018 11 to 20 years in current department or agency 82 10 1 1 0 0 6 98 1 73
2018 More than 20 years in current department or agency 83 9 0 3 3 2 0 94 6 44
2017 Less than 3 years in current department or agency 55 15 7 5 11 1 6 75 17 118
2017 3 to 10 years in current department or agency 66 17 7 1 4 1 4 87 5 106
2017 11 to 20 years in current department or agency 61 17 7 3 2 2 8 87 5 72
2017 More than 20 years in current department or agency 76 15 2 2 0 0 4 95 2 45

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 24 11 4 1 0 4 84 5 185
2018 3 to 10 years in current department or agency 46 26 14 7 3 1 2 74 11 133
2018 11 to 20 years in current department or agency 54 18 19 5 1 1 1 75 6 72
2018 More than 20 years in current department or agency 56 24 16 0 0 0 3 83 0 44
2017 Less than 3 years in current department or agency 60 21 10 3 3 0 3 83 7 119
2017 3 to 10 years in current department or agency 55 24 11 7 2 0 1 80 8 106
2017 11 to 20 years in current department or agency 35 30 17 4 4 2 8 72 9 72
2017 More than 20 years in current department or agency 49 26 17 2 0 0 6 80 2 45

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 18 38 32 9 2 0 1 57 10 185
2018 3 to 10 years in current department or agency 14 24 36 20 7 0 0 38 27 133
2018 11 to 20 years in current department or agency 17 34 28 17 4 0 0 51 21 72
2018 More than 20 years in current department or agency 28 23 27 15 7 0 0 51 22 43
2017 Less than 3 years in current department or agency 12 36 33 13 4 0 1 49 18 119
2017 3 to 10 years in current department or agency 10 35 35 15 5 0 0 45 20 106
2017 11 to 20 years in current department or agency 14 28 41 10 5 0 2 42 16 72
2017 More than 20 years in current department or agency 16 18 38 22 6 0 0 35 28 45

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 13 39 25 18 0 1 43 18 185
2018 3 to 10 years in current department or agency 13 20 44 13 10 0 0 23 33 132
2018 11 to 20 years in current department or agency 6 24 41 20 8 0 0 29 30 71
2018 More than 20 years in current department or agency 4 28 30 21 17 0 0 38 32 43
2017 Less than 3 years in current department or agency 4 16 33 29 18 0 1 47 20 118
2017 3 to 10 years in current department or agency 5 23 38 25 9 0 1 34 28 106
2017 11 to 20 years in current department or agency 6 15 48 17 11 1 2 29 21 72
2017 More than 20 years in current department or agency 6 27 45 14 5 3 0 20 34 44
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 23 11 10 8 6 3 43 57 185
2018 3 to 10 years in current department or agency 45 30 16 5 2 2 1 46 54 133
2018 11 to 20 years in current department or agency 57 25 10 8 0 0 0 57 43 73
2018 More than 20 years in current department or agency 61 24 13 0 2 0 0 61 39 44
2017 Less than 3 years in current department or agency 38 21 19 5 11 5 1 41 59 119
2017 3 to 10 years in current department or agency 45 25 17 6 4 2 2 46 54 106
2017 11 to 20 years in current department or agency 58 15 13 4 2 9 0 63 37 73
2017 More than 20 years in current department or agency 61 12 16 4 0 7 0 65 35 44

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 97
2018 3 to 10 years in current department or agency 16 69
2018 11 to 20 years in current department or agency 3 31
2018 More than 20 years in current department or agency 21 18
2017 Less than 3 years in current department or agency 30 66
2017 3 to 10 years in current department or agency 20 54
2017 11 to 20 years in current department or agency 4 24
2017 More than 20 years in current department or agency 23 14

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 97
2018 3 to 10 years in current department or agency 26 69
2018 11 to 20 years in current department or agency 26 31
2018 More than 20 years in current department or agency 21 18
2017 Less than 3 years in current department or agency 45 66
2017 3 to 10 years in current department or agency 28 54
2017 11 to 20 years in current department or agency 19 24
2017 More than 20 years in current department or agency 21 14

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 22 97
2018 3 to 10 years in current department or agency 27 69
2018 11 to 20 years in current department or agency 18 31
2018 More than 20 years in current department or agency 33 18
2017 Less than 3 years in current department or agency 18 66
2017 3 to 10 years in current department or agency 29 54
2017 11 to 20 years in current department or agency 5 24
2017 More than 20 years in current department or agency 28 14

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 97
2018 3 to 10 years in current department or agency 43 69
2018 11 to 20 years in current department or agency 48 31
2018 More than 20 years in current department or agency 53 18
2017 Less than 3 years in current department or agency 39 66
2017 3 to 10 years in current department or agency 39 54
2017 11 to 20 years in current department or agency 64 24
2017 More than 20 years in current department or agency 55 14

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 97
2018 3 to 10 years in current department or agency 5 69
2018 11 to 20 years in current department or agency 12 31
2018 More than 20 years in current department or agency 0 18
2017 Less than 3 years in current department or agency 3 66
2017 3 to 10 years in current department or agency 11 54
2017 11 to 20 years in current department or agency 4 24
2017 More than 20 years in current department or agency 0 14

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 97
2018 3 to 10 years in current department or agency 19 69
2018 11 to 20 years in current department or agency 25 31
2018 More than 20 years in current department or agency 9 18

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 97
2018 3 to 10 years in current department or agency 28 69
2018 11 to 20 years in current department or agency 27 31
2018 More than 20 years in current department or agency 28 18
2017 Less than 3 years in current department or agency 42 66
2017 3 to 10 years in current department or agency 38 54
2017 11 to 20 years in current department or agency 41 24
2017 More than 20 years in current department or agency 22 14

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 9 54 14 9 1 13 90
2018 3 to 10 years in current department or agency 7 64 9 11 0 9 66
2018 11 to 20 years in current department or agency 12 54 12 6 9 6 29
2018 More than 20 years in current department or agency 0 93 0 7 0 0 15
2017 Less than 3 years in current department or agency 11 57 10 7 5 10 68
2017 3 to 10 years in current department or agency 13 56 22 2 4 4 53
2017 11 to 20 years in current department or agency 12 66 14 4 4 0 22
2017 More than 20 years in current department or agency 0 70 30 0 0 0 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 44 56 96
2018 3 to 10 years in current department or agency 54 46 69
2018 11 to 20 years in current department or agency 58 42 31
2018 More than 20 years in current department or agency 78 22 18

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 12 9 5 7 5 16 74 15 185
2018 3 to 10 years in current department or agency 53 10 11 10 6 2 9 70 17 134
2018 11 to 20 years in current department or agency 51 16 10 8 8 0 8 72 17 73
2018 More than 20 years in current department or agency 61 5 6 12 6 0 9 73 20 43

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 24 12 20 11 1 6 53 34 96
2018 3 to 10 years in current department or agency 18 17 27 22 12 2 2 37 35 69
2018 11 to 20 years in current department or agency 22 34 12 9 18 0 6 59 28 31
2018 More than 20 years in current department or agency 26 49 11 6 0 0 8 81 7 18
2017 Less than 3 years in current department or agency 19 34 6 18 14 1 7 59 35 68
2017 3 to 10 years in current department or agency 21 29 26 7 11 0 5 53 19 53
2017 11 to 20 years in current department or agency 3 31 38 3 12 0 12 39 18 25
2017 More than 20 years in current department or agency 7 36 22 15 0 0 20 54 19 14

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 10 9 8 19 32 1 21 24 66 96
2018 3 to 10 years in current department or agency 4 15 16 8 11 9 38 34 35 69
2018 11 to 20 years in current department or agency 18 25 12 10 14 3 17 54 30 31
2018 More than 20 years in current department or agency 15 39 17 0 0 0 30 76 0 18
2017 Less than 3 years in current department or agency 8 12 8 10 34 6 22 28 60 67
2017 3 to 10 years in current department or agency 11 22 19 7 7 0 33 50 22 53
2017 11 to 20 years in current department or agency 7 16 29 16 9 3 20 29 33 25
2017 More than 20 years in current department or agency 0 41 21 7 0 0 30 59 11 14
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