2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 78. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 37 15 3 3 0 1 79 6 120
2018 PM-03 34 40 18 4 4 0 0 74 8 73
2018 PM-04 46 43 7 4 0 0 0 89 4 28
2017 PM 26 52 13 7 2 0 0 78 9 90
2017 PM-03 18 50 16 12 4 0 0 68 16 50
2017 PM-04 28 56 16 0 0 0 0 84 0 25
2014 PM 21 51 16 9 3 0 0 72 12 117
2014 PM-03 23 46 16 9 5 0 0 69 15 74
2014 PM-04 12 60 16 12 0 0 0 72 12 25
2014 PM-06 18 73 9 0 0 0 0 91 0 11
2011 PM 33 41 13 6 7 0 0 74 13 144
2011 PM-03 31 39 14 7 9 0 0 70 16 87
2011 PM-04 30 56 7 4 4 0 0 85 7 27
2011 PM-06 42 32 16 11 0 0 0 74 11 19
2008 PM 28 45 11 8 8 0 0 73 16 119
2008 PM-03 17 46 14 11 11 0 0 63 23 71
2008 PM-04 46 46 0 8 0 0 0 92 8 24
2008 PM-06 31 50 13 0 6 0 0 81 6 16

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 35 12 14 8 0 1 66 22 116
2018 PM-03 26 33 17 17 7 0 0 59 24 70
2018 PM-04 41 37 0 15 7 0 0 78 22 27
2017 PM 25 33 19 13 10 0 0 58 23 90
2017 PM-03 20 32 18 16 14 0 0 52 30 50
2017 PM-04 28 32 20 12 8 0 0 60 20 25

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 58 33 3 3 1 0 1 92 4 117
2018 PM-03 51 38 4 6 1 0 0 89 7 71
2018 PM-04 71 29 0 0 0 0 0 100 0 28
2017 PM 53 35 7 3 1 0 0 88 4 90
2017 PM-03 50 30 11 6 2 0 0 81 8 50
2017 PM-04 52 44 4 0 0 0 0 96 0 25
2014 PM 62 29 8 1 1 0 0 91 2 117
2014 PM-03 57 30 11 1 1 0 0 87 3 74
2014 PM-04 68 32 0 0 0 0 0 100 0 25
2014 PM-06 73 27 0 0 0 0 0 100 0 11
2011 PM 56 30 8 3 2 1 0 87 5 144
2011 PM-03 55 26 11 5 2 0 0 82 7 87
2011 PM-04 48 41 4 0 4 4 0 92 4 27
2011 PM-06 68 26 5 0 0 0 0 95 0 19

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 42 13 4 2 0 0 81 6 118
2018 PM-03 35 40 18 6 1 0 0 75 7 72
2018 PM-04 43 54 0 4 0 0 0 96 4 28
2017 PM 36 50 6 4 2 0 1 87 7 90
2017 PM-03 28 54 5 8 4 0 0 83 12 50
2017 PM-04 40 48 8 0 0 0 4 92 0 25
2014 PM 29 51 12 7 2 0 0 80 9 117
2014 PM-03 28 50 12 7 3 0 0 78 9 74
2014 PM-04 20 52 16 12 0 0 0 72 12 25
2014 PM-06 45 55 0 0 0 0 0 100 0 11
2011 PM 34 47 10 4 5 0 0 81 9 144
2011 PM-03 31 45 11 6 7 0 0 76 13 87
2011 PM-04 30 59 7 0 4 0 0 89 4 27
2011 PM-06 42 42 11 5 0 0 0 84 5 19
2008 PM 28 48 10 8 6 0 0 77 13 120
2008 PM-03 18 50 14 10 8 0 0 68 18 72
2008 PM-04 46 42 4 8 0 0 0 88 8 24
2008 PM-06 31 56 6 0 6 0 0 88 6 16

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 27 18 15 9 1 1 57 25 119
2018 PM-03 25 28 22 15 8 1 0 54 24 72
2018 PM-04 39 25 11 21 4 0 0 64 25 28
2017 PM 16 32 26 19 7 0 0 48 26 90
2017 PM-03 18 30 22 24 6 0 0 48 30 50
2017 PM-04 12 36 28 16 8 0 0 48 24 25
2014 PM 15 28 31 18 9 0 0 43 26 117
2014 PM-03 15 30 30 17 8 0 0 45 26 74
2014 PM-04 20 20 28 20 12 0 0 40 32 25
2014 PM-06 9 45 27 18 0 0 0 55 18 11
2011 PM 18 29 21 18 12 1 1 48 30 143
2011 PM-03 17 28 20 18 16 0 1 45 35 87
2011 PM-04 26 22 26 19 4 4 0 50 23 27
2011 PM-06 17 39 17 22 6 0 0 56 28 18

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 28 31 20 13 8 0 1 59 21 117
2018 PM-03 24 31 24 14 6 0 0 56 20 70
2018 PM-04 36 36 11 11 7 0 0 71 18 28
2017 PM 17 40 23 12 7 0 1 57 19 90
2017 PM-03 18 32 24 16 10 0 0 50 26 50
2017 PM-04 16 48 20 12 0 0 4 67 13 25
2014 PM 13 34 27 15 9 1 0 48 25 117
2014 PM-03 12 34 28 13 11 1 0 47 25 74
2014 PM-04 16 36 16 24 8 0 0 52 32 25
2014 PM-06 9 55 18 18 0 0 0 64 18 11
2011 PM 20 32 20 17 10 1 0 52 27 143
2011 PM-03 16 32 22 14 15 1 0 49 29 87
2011 PM-04 22 37 15 22 4 0 0 59 26 27
2011 PM-06 28 28 22 22 0 0 0 56 22 18
2008 PM 8 35 18 23 15 0 0 43 38 120
2008 PM-03 10 25 19 22 24 0 0 35 46 72
2008 PM-04 4 46 21 29 0 0 0 50 29 24
2008 PM-06 6 44 19 25 6 0 0 50 31 16

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 24 12 17 14 2 1 56 32 119
2018 PM-03 26 22 11 19 18 3 0 50 39 72
2018 PM-04 46 21 18 11 4 0 0 68 14 28
2017 PM 13 40 19 12 12 2 1 55 25 90
2017 PM-03 10 32 17 20 20 0 0 42 40 50
2017 PM-04 12 52 24 4 0 8 0 70 4 25
2014 PM 17 29 20 19 13 3 0 48 32 117
2014 PM-03 20 23 16 24 15 1 0 44 40 74
2014 PM-04 16 28 28 12 8 8 0 48 22 25
2014 PM-06 9 64 18 9 0 0 0 73 9 11
2011 PM 24 20 17 14 18 6 1 48 34 143
2011 PM-03 21 17 18 16 23 5 0 40 41 87
2011 PM-04 33 26 11 4 19 7 0 64 24 27
2011 PM-06 28 17 28 17 0 11 0 50 19 18
2008 PM 12 21 24 21 17 4 1 35 40 119
2008 PM-03 8 20 21 24 23 4 0 29 49 71
2008 PM-04 17 13 29 25 8 8 0 32 36 24
2008 PM-06 19 25 31 6 13 0 6 47 20 16
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 28 11 4 3 2 3 81 7 118
2018 PM-03 48 28 14 1 3 3 3 81 4 71
2018 PM-04 54 21 7 14 4 0 0 75 18 28
2017 PM 41 25 12 13 7 1 1 67 21 90
2017 PM-03 44 16 10 16 10 2 2 62 27 50
2017 PM-04 40 32 20 8 0 0 0 72 8 25
2014 PM 37 31 20 9 3 0 2 69 11 117
2014 PM-03 36 26 23 9 4 0 1 63 14 74
2014 PM-04 32 44 8 12 0 0 4 79 13 25
2014 PM-06 45 27 27 0 0 0 0 73 0 11
2011 PM 41 30 13 7 9 0 1 71 16 144
2011 PM-03 33 37 13 8 9 0 0 70 17 87
2011 PM-04 56 26 7 4 7 0 0 81 11 27
2011 PM-06 47 21 16 5 11 0 0 68 16 19
2008 PM 21 34 14 16 9 3 2 58 27 119
2008 PM-03 17 34 15 14 13 4 3 55 29 71
2008 PM-04 25 33 8 25 4 4 0 61 30 24
2008 PM-06 25 38 19 13 6 0 0 63 19 16

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 53 26 8 5 3 1 3 82 9 119
2018 PM-03 50 25 11 6 4 1 3 78 10 72
2018 PM-04 57 25 4 7 4 0 4 85 11 28
2017 PM 43 29 11 10 7 0 0 72 17 89
2017 PM-03 47 21 12 10 10 0 0 67 21 49
2017 PM-04 40 36 8 16 0 0 0 76 16 25
2014 PM 35 32 16 10 5 0 1 68 16 116
2014 PM-03 30 32 18 12 7 0 1 63 19 73
2014 PM-04 44 28 12 12 4 0 0 72 16 25
2014 PM-06 45 36 18 0 0 0 0 82 0 11
2011 PM 41 28 11 10 10 0 0 69 19 144
2011 PM-03 34 30 14 10 11 0 0 64 22 87
2011 PM-04 56 22 7 11 4 0 0 78 15 27
2011 PM-06 42 32 11 5 11 0 0 74 16 19
2008 PM 24 34 14 13 13 3 0 60 26 120
2008 PM-03 19 33 15 17 13 3 0 54 30 72
2008 PM-04 25 46 8 4 13 4 0 74 17 24
2008 PM-06 25 31 19 13 13 0 0 56 25 16

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 55 23 14 3 3 0 1 79 7 119
2018 PM-03 51 24 18 3 4 0 0 75 7 72
2018 PM-04 64 25 0 7 4 0 0 89 11 28
2017 PM 42 34 8 10 6 0 0 77 16 90
2017 PM-03 42 30 6 12 10 0 0 72 22 50
2017 PM-04 44 36 12 8 0 0 0 80 8 25
2014 PM 46 23 14 10 6 0 0 69 16 117
2014 PM-03 43 25 16 8 8 0 0 68 16 74
2014 PM-04 52 20 12 12 4 0 0 72 16 25
2014 PM-06 64 18 0 18 0 0 0 82 18 11

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 34 17 8 8 6 2 64 18 119
2018 PM-03 24 32 19 6 11 7 1 61 18 72
2018 PM-04 36 36 11 7 7 4 0 74 15 28
2017 PM 13 32 23 17 7 7 0 49 26 90
2017 PM-03 16 28 16 21 10 8 0 48 34 50
2017 PM-04 12 40 36 8 4 0 0 52 12 25
2014 PM 17 35 18 16 5 9 0 57 23 117
2014 PM-03 16 33 16 20 5 9 0 54 28 74
2014 PM-04 24 36 8 16 8 8 0 65 26 25
2014 PM-06 18 45 36 0 0 0 0 64 0 11
2011 PM 17 31 18 13 13 8 0 53 28 144
2011 PM-03 20 25 17 16 14 8 0 49 33 87
2011 PM-04 15 37 19 11 7 11 0 58 21 27
2011 PM-06 11 47 16 5 16 5 0 61 22 19

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 26 22 15 13 2 2 49 28 117
2018 PM-03 23 23 24 13 14 3 1 47 28 71
2018 PM-04 26 22 30 11 11 0 0 48 22 27
2017 PM 9 26 25 30 9 2 0 35 40 90
2017 PM-03 10 28 20 28 10 4 0 40 39 50
2017 PM-04 8 12 32 36 12 0 0 20 48 25
2014 PM 9 29 20 26 12 3 0 40 39 117
2014 PM-03 8 27 22 26 15 3 0 36 41 74
2014 PM-04 20 28 16 24 8 4 0 50 33 25
2014 PM-06 0 45 27 27 0 0 0 45 27 11
2011 PM 16 22 22 20 17 3 0 39 38 143
2011 PM-03 17 21 19 20 21 2 0 39 42 86
2011 PM-04 19 15 33 15 11 7 0 36 28 27
2011 PM-06 5 37 26 21 5 5 0 44 28 19
2008 PM 10 29 18 22 20 2 0 40 42 120
2008 PM-03 10 24 21 18 26 1 0 34 45 72
2008 PM-04 13 21 17 33 13 4 0 35 48 24
2008 PM-06 6 50 6 31 6 0 0 56 38 16

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 20 23 18 19 3 2 38 38 118
2018 PM-03 15 20 24 14 20 6 1 38 36 71
2018 PM-04 21 18 29 14 18 0 0 39 32 28
2017 PM 7 21 22 28 13 9 0 30 45 90
2017 PM-03 8 20 18 26 16 12 0 32 48 50
2017 PM-04 8 12 32 32 12 4 0 21 46 25
2014 PM 4 19 25 31 15 6 0 25 49 117
2014 PM-03 3 18 26 30 16 8 0 23 50 74
2014 PM-04 12 20 28 24 16 0 0 32 40 25
2014 PM-06 0 18 27 55 0 0 0 18 55 11
2011 PM 11 27 18 24 15 6 0 40 40 144
2011 PM-03 13 25 14 24 18 6 0 40 45 87
2011 PM-04 11 30 15 33 4 7 0 44 40 27
2011 PM-06 5 32 32 16 11 5 0 39 28 19
2008 PM 4 22 14 30 25 5 0 27 58 120
2008 PM-03 6 17 17 25 32 4 0 23 59 72
2008 PM-04 4 13 17 42 17 8 0 18 64 24
2008 PM-06 0 25 6 50 13 6 0 27 67 16

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 27 22 16 19 0 2 42 36 119
2018 PM-03 15 25 24 15 19 0 1 41 35 72
2018 PM-04 14 29 25 14 18 0 0 43 32 28
2017 PM 7 24 18 26 23 2 0 32 50 89
2017 PM-03 6 28 19 21 23 4 0 36 45 49
2017 PM-04 12 12 20 32 24 0 0 24 56 25
2014 PM 9 28 22 17 21 2 0 38 39 117
2014 PM-03 5 31 22 17 22 3 0 38 40 74
2014 PM-04 20 20 28 16 16 0 0 40 32 25
2014 PM-06 9 36 18 9 27 0 0 45 36 11
2011 PM 13 29 19 20 17 1 0 42 38 144
2011 PM-03 14 26 20 17 22 1 0 41 40 87
2011 PM-04 19 19 19 30 11 4 0 38 42 27
2011 PM-06 5 37 26 16 16 0 0 42 32 19
2008 PM 5 38 13 19 23 2 0 44 43 119
2008 PM-03 4 38 14 17 25 1 0 43 43 71
2008 PM-04 8 38 17 21 17 0 0 46 38 24
2008 PM-06 0 38 6 31 19 6 0 40 53 16
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 36 14 15 9 0 2 61 25 120
2018 PM-03 23 30 18 18 10 0 1 54 28 73
2018 PM-04 21 54 7 11 7 0 0 75 18 28
2017 PM 17 40 15 19 10 0 0 56 29 90
2017 PM-03 8 40 18 22 12 0 0 48 34 50
2017 PM-04 28 28 12 20 12 0 0 56 32 25
2014 PM 16 35 14 16 19 0 0 51 35 117
2014 PM-03 17 33 15 13 22 0 0 50 35 74
2014 PM-04 8 36 12 24 20 0 0 44 44 25
2014 PM-06 27 45 9 18 0 0 0 73 18 11
2011 PM 17 38 12 17 17 0 0 54 34 144
2011 PM-03 15 32 13 20 21 0 0 47 40 87
2011 PM-04 7 48 15 15 15 0 0 56 30 27
2011 PM-06 26 47 5 16 5 0 0 74 21 19

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 42 14 5 2 0 1 79 7 120
2018 PM-03 36 36 19 7 3 0 0 71 10 73
2018 PM-04 36 54 7 4 0 0 0 89 4 28
2017 PM 25 46 12 12 3 0 1 72 16 90
2017 PM-03 20 48 14 14 4 0 0 68 18 50
2017 PM-04 32 40 16 8 0 0 4 75 8 25

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 20 17 18 21 9 3 37 44 119
2018 PM-03 6 18 18 19 25 13 1 27 52 72
2018 PM-04 18 14 21 18 21 4 4 35 42 28
2017 PM 7 12 10 33 23 13 1 22 66 90
2017 PM-03 2 14 4 42 26 12 0 18 77 50
2017 PM-04 8 8 20 28 24 12 0 18 59 25
2014 PM 9 15 24 20 23 7 3 26 47 116
2014 PM-03 4 10 30 22 26 8 1 15 52 74
2014 PM-04 8 24 20 16 28 0 4 33 46 25
2014 PM-06 36 18 0 18 0 18 9 75 25 11

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 31 7 5 6 0 3 82 11 119
2018 PM-03 44 33 7 6 7 0 3 80 13 72
2018 PM-04 57 29 7 4 4 0 0 86 7 28
2017 PM 36 32 10 16 4 0 1 70 20 90
2017 PM-03 38 26 10 18 6 0 2 65 25 50
2017 PM-04 40 36 8 12 4 0 0 76 16 25
2014 PM 33 35 11 14 7 0 0 68 20 117
2014 PM-03 32 34 11 15 8 0 0 66 23 74
2014 PM-04 28 40 12 12 8 0 0 68 20 25
2014 PM-06 55 27 9 9 0 0 0 82 9 11
2011 PM 33 32 10 15 9 0 0 65 24 144
2011 PM-03 29 36 11 16 8 0 0 64 24 87
2011 PM-04 33 33 11 11 11 0 0 67 22 27
2011 PM-06 47 16 11 21 5 0 0 63 26 19
2008 PM 22 28 13 20 14 3 0 51 35 120
2008 PM-03 15 28 15 21 17 4 0 45 39 72
2008 PM-04 29 29 0 29 13 0 0 58 42 24
2008 PM-06 25 31 25 13 6 0 0 56 19 16

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 40 36 12 4 4 0 4 79 8 25
2018 PM-04 42 33 8 8 8 0 0 75 17 12
2018 PM-06 50 30 20 0 0 0 0 80 0 10
2017 PM 26 70 0 0 0 4 0 100 0 23
2017 PM-04 33 67 0 0 0 0 0 100 0 12
2014 PM 41 44 0 7 7 0 0 85 15 27
2014 PM-04 46 46 0 8 0 0 0 92 8 13

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 47 8 11 6 0 2 75 17 118
2018 PM-03 22 54 6 10 8 0 0 76 18 72
2018 PM-04 32 36 11 18 4 0 0 68 21 28
2017 PM 26 40 17 14 2 0 1 66 17 90
2017 PM-03 22 44 12 18 2 0 2 67 21 50
2017 PM-04 32 32 24 12 0 0 0 64 12 25
2014 PM 14 43 17 18 9 0 0 57 26 117
2014 PM-03 13 40 18 20 8 0 0 54 28 74
2014 PM-04 12 56 16 16 0 0 0 68 16 25
2014 PM-06 27 45 9 9 9 0 0 73 18 11
2011 PM 18 38 15 14 13 1 2 58 27 144
2011 PM-03 17 34 15 17 14 1 1 53 32 87
2011 PM-04 22 48 15 7 4 0 4 73 12 27
2011 PM-06 16 42 21 5 16 0 0 58 21 19
2008 PM 18 41 12 20 8 0 2 59 29 120
2008 PM-03 7 42 10 26 14 0 1 49 41 72
2008 PM-04 33 42 17 8 0 0 0 75 8 24
2008 PM-06 38 31 19 6 0 0 6 73 7 16

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 36 13 8 3 0 1 76 11 120
2018 PM-03 33 38 16 8 4 0 0 71 12 73
2018 PM-04 43 39 14 4 0 0 0 82 4 28
2017 PM 31 37 16 13 2 1 0 68 16 90
2017 PM-03 22 36 18 20 4 0 0 58 24 50
2017 PM-04 36 36 16 8 0 4 0 75 8 25
2014 PM 26 43 22 4 4 1 0 69 9 117
2014 PM-03 20 45 22 5 7 1 0 66 12 74
2014 PM-04 36 36 28 0 0 0 0 72 0 25
2014 PM-06 27 64 9 0 0 0 0 91 0 11
2011 PM 37 31 19 5 8 0 0 68 13 144
2011 PM-03 29 34 18 7 11 0 0 63 18 87
2011 PM-04 48 15 30 4 4 0 0 63 7 27
2011 PM-06 47 32 21 0 0 0 0 79 0 19
2008 PM 29 38 17 8 8 0 0 67 16 119
2008 PM-03 15 39 23 10 13 0 0 55 23 71
2008 PM-04 46 38 8 8 0 0 0 83 8 24
2008 PM-06 63 25 6 0 6 0 0 88 6 16

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 43 40 8 8 1 0 1 84 8 119
2018 PM-03 39 44 6 10 1 0 0 83 11 72
2018 PM-04 46 36 11 7 0 0 0 82 7 28
2017 PM 33 49 6 10 2 0 0 82 12 90
2017 PM-03 28 44 6 18 4 0 0 72 22 50
2017 PM-04 36 56 8 0 0 0 0 92 0 25
2014 PM 29 49 10 6 5 1 0 79 11 117
2014 PM-03 24 46 13 8 7 1 0 71 15 74
2014 PM-04 36 56 4 4 0 0 0 92 4 25
2014 PM-06 36 64 0 0 0 0 0 100 0 11
2011 PM 40 42 6 7 5 0 0 82 12 144
2011 PM-03 33 44 6 9 8 0 0 77 17 87
2011 PM-04 48 37 11 4 0 0 0 85 4 27
2011 PM-06 53 47 0 0 0 0 0 100 0 19
2008 PM 37 38 11 8 6 0 0 75 14 119
2008 PM-03 23 42 15 11 8 0 0 65 20 71
2008 PM-04 58 33 0 8 0 0 0 92 8 24
2008 PM-06 63 19 13 0 6 0 0 81 6 16

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 32 15 18 15 2 1 50 34 119
2018 PM-03 18 29 13 21 17 3 0 49 39 72
2018 PM-04 14 43 14 18 11 0 0 57 29 28
2017 PM 11 27 25 19 16 2 0 39 36 89
2017 PM-03 12 23 20 21 23 2 0 36 44 49
2017 PM-04 8 36 32 20 4 0 0 44 24 25
2014 PM 6 18 28 21 23 3 1 25 46 117
2014 PM-03 7 16 29 19 26 4 0 24 46 74
2014 PM-04 8 24 20 24 20 0 4 33 46 25
2014 PM-06 0 18 27 36 9 9 0 20 50 11
2011 PM 13 24 19 22 18 3 1 38 42 144
2011 PM-03 11 23 14 25 23 2 1 36 50 87
2011 PM-04 15 26 37 15 4 4 0 42 19 27
2011 PM-06 11 21 21 26 16 5 0 33 44 19
2008 PM 8 34 13 21 21 3 0 43 43 120
2008 PM-03 6 28 13 22 28 4 0 35 52 72
2008 PM-04 4 46 21 21 4 4 0 52 26 24
2008 PM-06 25 31 13 13 19 0 0 56 31 16

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 24 13 18 27 2 3 40 46 119
2018 PM-03 13 21 14 19 29 3 1 35 51 72
2018 PM-04 18 39 4 21 18 0 0 57 39 28
2017 PM 8 18 19 21 26 3 4 28 52 90
2017 PM-03 6 12 12 32 36 2 0 18 69 50
2017 PM-04 12 32 28 8 16 4 0 46 25 25
2014 PM 9 13 24 20 29 4 2 23 52 117
2014 PM-03 9 11 25 15 35 5 0 21 53 74
2014 PM-04 8 20 20 24 24 0 4 29 50 25
2014 PM-06 9 9 27 45 0 0 9 20 50 11
2011 PM 8 25 10 20 34 2 1 34 56 144
2011 PM-03 11 21 6 21 40 1 0 33 62 87
2011 PM-04 4 15 26 26 30 0 0 19 56 27
2011 PM-06 5 42 11 16 16 11 0 53 35 19
2008 PM 3 24 12 20 36 3 2 29 59 119
2008 PM-03 4 20 11 18 44 3 0 25 64 71
2008 PM-04 4 25 8 33 29 0 0 29 63 24
2008 PM-06 0 31 13 13 25 6 13 38 46 16

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 33 30 8 17 10 0 2 64 27 119
2018 PM-03 22 35 8 19 14 0 1 58 34 72
2018 PM-04 50 18 7 18 7 0 0 68 25 28
2017 PM 19 41 11 20 9 0 0 60 29 90
2017 PM-03 12 34 11 26 16 0 0 46 42 50
2017 PM-04 20 56 8 16 0 0 0 76 16 25
2014 PM 10 39 20 17 13 1 0 49 30 117
2014 PM-03 7 33 22 20 17 1 0 40 38 74
2014 PM-04 12 56 16 12 4 0 0 68 16 25
2014 PM-06 18 55 9 18 0 0 0 73 18 11
2011 PM 24 36 13 15 12 1 0 61 27 144
2011 PM-03 20 30 17 18 14 1 0 50 33 87
2011 PM-04 33 48 4 11 4 0 0 81 15 27
2011 PM-06 26 58 5 5 5 0 0 84 11 19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 26 13 15 9 0 3 62 25 118
2018 PM-03 27 24 14 20 13 0 3 52 33 71
2018 PM-04 46 25 11 14 4 0 0 71 18 28
2017 PM 23 35 15 18 9 0 0 58 27 90
2017 PM-03 20 24 19 22 14 0 0 44 36 50
2017 PM-04 24 48 12 16 0 0 0 72 16 25
2014 PM 15 39 22 13 10 0 0 55 23 117
2014 PM-03 13 31 29 15 12 0 0 44 27 74
2014 PM-04 12 56 20 4 8 0 0 68 12 25
2014 PM-06 27 64 0 9 0 0 0 91 9 11

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 32 13 11 7 0 1 69 18 119
2018 PM-03 31 29 19 13 8 0 0 60 21 72
2018 PM-04 43 39 4 11 4 0 0 82 14 28
2017 PM 29 38 11 16 7 0 0 67 22 90
2017 PM-03 30 30 14 16 10 0 0 60 26 50
2017 PM-04 20 48 12 16 4 0 0 68 20 25
2014 PM 20 39 17 14 10 0 0 58 25 117
2014 PM-03 17 38 16 19 9 0 0 56 28 74
2014 PM-04 20 44 16 8 12 0 0 64 20 25
2014 PM-06 27 55 9 9 0 0 0 82 9 11
2011 PM 33 46 10 9 2 0 0 79 11 143
2011 PM-03 28 44 13 12 3 0 0 72 15 86
2011 PM-04 41 48 4 7 0 0 0 89 7 27
2011 PM-06 37 53 5 5 0 0 0 89 5 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 36 23 13 8 2 1 54 22 119
2018 PM-03 13 33 25 15 11 3 0 47 27 72
2018 PM-04 29 46 14 4 7 0 0 75 11 28
2017 PM 9 36 18 21 12 4 0 47 35 90
2017 PM-03 10 20 18 34 14 4 0 31 50 50
2017 PM-04 12 48 20 8 4 8 0 65 13 25

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 25 11 7 8 0 1 75 14 120
2018 PM-03 45 27 12 8 7 0 0 73 15 73
2018 PM-04 54 29 7 4 7 0 0 82 11 28
2017 PM 30 38 13 12 7 0 0 68 19 90
2017 PM-03 24 34 16 18 8 0 0 58 26 50
2017 PM-04 40 36 12 8 4 0 0 76 12 25
2014 PM 32 31 17 12 6 1 2 64 18 117
2014 PM-03 27 27 19 17 5 1 3 57 24 74
2014 PM-04 36 32 20 4 8 0 0 68 12 25
2014 PM-06 36 55 9 0 0 0 0 91 0 11
2011 PM 31 35 14 13 6 0 1 67 19 144
2011 PM-03 23 34 16 15 9 0 2 59 25 87
2011 PM-04 44 41 11 4 0 0 0 85 4 27
2011 PM-06 42 32 5 16 5 0 0 74 21 19

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 34 35 18 6 5 1 2 71 11 120
2018 PM-03 40 33 16 4 4 1 1 75 8 73
2018 PM-04 21 43 25 7 4 0 0 64 11 28
2017 PM 36 39 20 1 1 0 2 77 2 90
2017 PM-03 46 34 18 0 0 0 2 82 0 50
2017 PM-04 20 56 16 0 4 0 4 79 4 25
2014 PM 29 36 26 5 3 0 1 66 8 117
2014 PM-03 32 31 30 4 1 0 1 65 5 74
2014 PM-04 12 56 24 8 0 0 0 68 8 25
2014 PM-06 45 27 9 9 9 0 0 73 18 11
2011 PM 31 37 26 5 1 0 0 68 6 144
2011 PM-03 31 39 26 3 0 0 0 70 3 87
2011 PM-04 30 30 30 7 4 0 0 59 11 27
2011 PM-06 32 37 21 5 5 0 0 68 11 19
2008 PM 21 33 23 13 8 1 1 55 22 120
2008 PM-03 15 32 24 19 7 1 1 49 27 72
2008 PM-04 25 33 29 8 4 0 0 58 13 24
2008 PM-06 31 31 13 0 25 0 0 63 25 16

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 PM 25 34 41 118
2018 PM-03 25 32 42 71
2018 PM-04 21 36 43 28
2017 PM 26 35 40 90
2017 PM-03 36 28 36 50
2017 PM-04 8 40 52 25
2014 PM 25 32 43 117
2014 PM-03 28 27 44 74
2014 PM-04 16 36 48 25
2014 PM-06 18 55 27 11
2011 PM 31 31 38 144
2011 PM-03 39 24 37 87
2011 PM-04 22 37 41 27
2011 PM-06 11 47 42 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 PM 17 10 67 0 3 3 30
2018 PM-03 6 6 78 0 6 6 18
2017 PM 26 4 52 4 5 9 23
2017 PM-03 11 6 61 6 6 11 18
2014 PM 10 10 52 21 9999 7 29
2014 PM-03 10 10 48 24 9999 10 21
2011 PM 14 14 61 9 9999 2 44
2011 PM-03 9 12 65 12 9999 3 34
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 39 8 2 1 0 1 89 3 119
2018 PM-03 51 35 10 3 1 0 0 86 4 72
2018 PM-04 39 54 7 0 0 0 0 93 0 28
2017 PM 37 42 9 9 2 0 1 80 11 90
2017 PM-03 34 40 10 10 4 0 2 75 15 50
2017 PM-04 36 44 8 12 0 0 0 80 12 25
2014 PM 33 42 12 6 5 2 0 77 11 117
2014 PM-03 32 37 15 7 8 1 0 70 15 74
2014 PM-04 32 48 8 8 0 4 0 83 8 25
2014 PM-06 45 45 9 0 0 0 0 91 0 11
2011 PM 36 44 7 8 5 1 0 80 13 144
2011 PM-03 34 44 5 11 6 0 0 78 17 87
2011 PM-04 30 44 11 4 7 4 0 77 12 27
2011 PM-06 47 42 11 0 0 0 0 89 0 19
2008 PM 45 31 13 5 5 2 0 77 10 120
2008 PM-03 32 36 17 7 7 1 0 69 14 72
2008 PM-04 71 13 8 4 0 4 0 87 4 24
2008 PM-06 56 31 6 0 6 0 0 88 6 16

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 24 34 27 9 5 0 1 58 15 118
2018 PM-03 25 35 28 7 4 0 0 61 11 71
2018 PM-04 21 39 25 7 7 0 0 61 14 28
2017 PM 13 41 19 18 8 1 0 55 26 90
2017 PM-03 14 36 22 16 10 1 0 51 26 50
2017 PM-04 16 44 20 16 4 0 0 60 20 25
2014 PM 21 35 26 12 4 0 1 57 16 117
2014 PM-03 17 38 28 11 5 0 0 56 16 74
2014 PM-04 32 32 28 8 0 0 0 64 8 25
2014 PM-06 18 27 27 18 0 0 9 50 20 11
2011 PM 20 43 17 9 8 2 0 65 18 144
2011 PM-03 22 37 16 13 11 1 0 59 24 87
2011 PM-04 11 56 22 4 0 7 0 72 4 27
2011 PM-06 26 47 16 5 5 0 0 74 11 19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 11 22 25 21 18 0 3 40 34 119
2018 PM-03 10 22 19 26 19 0 3 47 33 72
2018 PM-04 14 21 39 7 18 0 0 25 36 28
2017 PM 9 20 36 23 7 2 2 31 31 89
2017 PM-03 10 16 33 26 10 2 2 38 28 49
2017 PM-04 4 16 48 24 0 4 4 26 22 25
2014 PM 7 24 37 15 11 2 3 28 33 117
2014 PM-03 7 18 44 15 12 3 1 28 26 74
2014 PM-04 0 40 24 16 8 0 12 27 45 25
2014 PM-06 9 27 36 9 18 0 0 27 36 11
2011 PM 9 22 34 19 13 1 3 33 32 143
2011 PM-03 8 21 29 19 17 1 5 38 31 86
2011 PM-04 7 11 41 30 11 0 0 41 19 27
2011 PM-06 16 32 42 5 0 0 5 6 50 19
2008 PM 12 37 29 15 7 1 0 22 49 119
2008 PM-03 11 29 32 17 10 1 0 27 41 72
2008 PM-04 9 48 26 13 4 0 0 17 57 23
2008 PM-06 19 50 19 13 0 0 0 13 69 16

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 25 25 21 17 0 3 39 35 119
2018 PM-03 10 22 25 22 18 0 3 41 33 72
2018 PM-04 7 32 25 18 18 0 0 36 39 28
2017 PM 11 25 28 26 9 0 2 35 37 90
2017 PM-03 14 20 21 32 8 0 4 42 36 50
2017 PM-04 0 28 44 16 12 0 0 28 28 25
2014 PM 10 20 29 22 11 5 3 36 33 116
2014 PM-03 11 13 23 33 12 7 1 49 26 74
2014 PM-04 8 33 42 0 4 4 8 5 48 24
2014 PM-06 0 36 36 9 18 0 0 27 36 11
2011 PM 10 19 29 22 14 1 6 38 31 144
2011 PM-03 9 22 22 21 20 1 6 43 33 87
2011 PM-04 4 11 41 30 11 0 4 42 15 27
2011 PM-06 11 21 37 26 0 0 5 28 33 19
2008 PM 27 33 22 12 5 0 2 17 61 120
2008 PM-03 26 33 15 14 8 0 3 23 61 72
2008 PM-04 33 25 33 8 0 0 0 8 58 24
2008 PM-06 25 38 31 6 0 0 0 6 63 16

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 21 25 15 20 3 8 40 31 118
2018 PM-03 4 23 23 14 25 4 7 44 30 71
2018 PM-04 7 18 36 18 11 0 11 32 28 28
2017 PM 9 27 28 21 10 0 5 33 38 89
2017 PM-03 8 18 29 28 12 0 4 42 28 49
2017 PM-04 0 44 32 4 12 0 8 17 48 25
2014 PM 9 28 22 21 12 3 4 35 41 116
2014 PM-03 7 23 23 30 13 3 1 45 31 74
2014 PM-04 8 36 28 8 4 0 16 14 52 25
2014 PM-06 9 45 18 0 18 9 0 20 60 11
2011 PM 17 18 26 17 11 1 9 32 39 144
2011 PM-03 16 15 23 20 15 2 9 39 35 87
2011 PM-04 7 19 37 19 11 0 7 32 28 27
2011 PM-06 16 37 32 5 0 0 11 6 59 19
2008 PM 18 28 33 14 3 3 2 18 48 120
2008 PM-03 17 25 31 15 6 4 3 22 45 72
2008 PM-04 13 38 38 13 0 0 0 13 50 24
2008 PM-06 38 25 25 13 0 0 0 13 63 16

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 2 12 23 32 25 3 3 61 15 117
2018 PM-03 0 13 17 32 31 4 4 68 14 72
2018 PM-04 4 11 41 33 11 0 0 44 15 27
2017 PM 6 10 32 34 13 1 3 50 17 88
2017 PM-03 4 8 31 40 12 2 2 54 13 48
2017 PM-04 0 8 40 28 16 0 8 48 9 25
2014 PM 4 16 23 35 18 2 3 56 21 115
2014 PM-03 4 8 22 39 22 3 1 64 13 72
2014 PM-04 4 32 24 28 4 0 8 35 39 25
2014 PM-06 0 27 27 9 36 0 0 45 27 11
2011 PM 6 13 28 30 17 1 7 50 20 144
2011 PM-03 5 10 22 32 21 1 9 59 17 87
2011 PM-04 4 15 30 33 15 0 4 50 19 27
2011 PM-06 5 21 42 26 5 0 0 32 26 19
2008 PM 8 23 33 27 7 0 3 35 31 118
2008 PM-03 10 17 30 27 11 0 4 40 28 70
2008 PM-04 0 33 33 33 0 0 0 33 33 24
2008 PM-06 13 38 25 25 0 0 0 25 50 16

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 22 26 14 13 0 5 28 45 118
2018 PM-03 20 23 23 15 14 0 6 31 45 71
2018 PM-04 21 25 32 11 11 0 0 21 46 28
2017 PM 26 32 24 10 6 0 2 17 59 89
2017 PM-03 33 27 21 10 10 0 0 20 60 49
2017 PM-04 12 40 36 8 0 0 4 8 54 25
2014 PM 34 28 15 11 10 1 1 22 63 117
2014 PM-03 34 26 17 12 9 1 0 22 60 74
2014 PM-04 36 32 16 4 8 0 4 13 71 25
2014 PM-06 27 45 0 9 18 0 0 27 73 11
2011 PM 14 29 27 14 10 1 5 26 46 144
2011 PM-03 16 28 24 13 11 1 7 26 48 87
2011 PM-04 0 37 26 19 15 0 4 35 38 27
2011 PM-06 11 32 47 5 5 0 0 11 42 19
2008 PM 33 31 23 8 5 0 0 13 64 120
2008 PM-03 42 25 22 6 6 0 0 11 67 72
2008 PM-04 13 54 13 13 8 0 0 21 67 24
2008 PM-06 31 25 31 13 0 0 0 13 56 16

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 20 21 19 15 1 4 35 42 117
2018 PM-03 20 14 24 19 17 1 4 38 36 70
2018 PM-04 21 39 18 14 7 0 0 21 61 28
2017 PM 15 25 28 18 9 3 2 28 42 89
2017 PM-03 14 16 28 21 12 4 4 37 33 50
2017 PM-04 12 32 40 8 4 4 0 13 46 25
2014 PM 8 16 26 27 15 3 4 46 26 116
2014 PM-03 10 16 23 29 16 4 1 48 28 73
2014 PM-04 4 16 40 16 8 0 16 29 24 25
2014 PM-06 9 18 27 27 18 0 0 45 27 11
2011 PM 11 17 22 26 15 4 6 45 31 144
2011 PM-03 15 14 21 23 16 7 5 44 32 87
2011 PM-04 0 19 30 30 15 0 7 48 20 27
2011 PM-06 11 32 11 32 11 0 5 44 44 19
2008 PM 32 26 26 11 4 2 0 15 58 120
2008 PM-03 36 21 22 14 4 3 0 19 59 72
2008 PM-04 25 42 29 4 0 0 0 4 67 24
2008 PM-06 31 31 19 13 6 0 0 19 63 16

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 19 29 19 13 4 7 37 30 119
2018 PM-03 8 22 24 18 15 6 7 38 35 72
2018 PM-04 7 18 43 21 7 0 4 30 26 28
2017 PM 16 25 26 20 10 2 1 31 42 89
2017 PM-03 18 18 27 21 12 4 0 34 39 49
2017 PM-04 12 36 28 12 8 0 4 21 50 25
2014 PM 16 24 33 14 8 2 4 23 43 117
2014 PM-03 16 22 35 15 9 1 1 25 39 74
2014 PM-04 8 36 24 12 4 0 16 19 52 25
2014 PM-06 18 27 27 9 9 9 0 20 50 11

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 36 10 9 6 2 1 74 16 118
2018 PM-03 33 35 14 10 6 3 0 70 16 72
2018 PM-04 37 41 4 7 11 0 0 78 19 27
2017 PM 28 35 17 14 7 0 0 63 20 89
2017 PM-03 18 40 16 16 10 0 0 58 26 50
2017 PM-04 32 24 28 12 4 0 0 56 16 25
2014 PM 32 34 10 13 11 1 0 66 24 117
2014 PM-03 27 30 13 17 12 0 0 57 30 74
2014 PM-04 24 48 4 4 16 4 0 75 21 25
2014 PM-06 64 36 0 0 0 0 0 100 0 11

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 41 44 7 6 2 0 1 86 8 119
2018 PM-03 42 43 10 4 1 0 0 85 6 72
2018 PM-04 36 46 4 11 4 0 0 82 14 28
2017 PM 21 53 10 9 6 1 0 76 15 90
2017 PM-03 18 54 9 10 8 0 0 72 18 50
2017 PM-04 24 44 16 12 0 4 0 71 13 25
2014 PM 24 50 9 15 2 0 0 74 16 116
2014 PM-03 23 53 11 12 1 0 0 76 13 74
2014 PM-04 24 44 8 20 4 0 0 68 24 25
2014 PM-06 36 45 0 18 0 0 0 82 18 11

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 42 40 9 3 3 1 2 84 6 119
2018 PM-03 36 44 10 3 4 1 1 83 7 72
2018 PM-04 50 36 7 4 4 0 0 86 7 28

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 39 33 16 7 3 2 1 74 9 119
2018 PM-03 35 33 17 10 4 1 0 69 14 72
2018 PM-04 61 14 18 4 0 4 0 78 4 28
2017 PM 28 38 19 7 6 3 0 68 13 90
2017 PM-03 28 28 24 8 8 4 0 59 17 50
2017 PM-04 40 40 8 8 4 0 0 80 12 25
2014 PM 35 31 23 4 3 3 1 68 8 117
2014 PM-03 32 25 28 5 5 3 1 59 11 74
2014 PM-04 40 36 20 4 0 0 0 76 4 25
2014 PM-06 45 45 0 0 0 9 0 100 0 11

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 37 37 14 8 2 2 1 76 9 119
2018 PM-03 33 32 18 11 3 3 0 67 14 72
2018 PM-04 46 43 7 4 0 0 0 89 4 28
2017 PM 17 50 18 8 6 2 0 68 14 90
2017 PM-03 14 44 22 10 8 2 0 59 19 50
2017 PM-04 28 48 12 8 0 4 0 79 8 25
2014 PM 31 40 16 10 2 1 0 72 12 117
2014 PM-03 32 34 23 8 1 1 0 67 10 74
2014 PM-04 28 52 8 8 4 0 0 80 12 25
2014 PM-06 27 55 0 18 0 0 0 82 18 11
2011 PM 31 35 16 8 9 1 0 66 18 144
2011 PM-03 29 30 16 11 13 1 0 59 24 87
2011 PM-04 33 44 11 7 0 4 0 81 8 27
2011 PM-06 21 47 26 0 5 0 0 68 5 19

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 46 36 10 3 3 0 1 83 7 117
2018 PM-03 41 40 10 3 6 0 0 81 9 70
2018 PM-04 61 29 4 7 0 0 0 89 7 28
2017 PM 30 48 11 9 2 0 0 78 11 90
2017 PM-03 28 46 6 16 4 0 0 74 20 50
2017 PM-04 44 32 24 0 0 0 0 76 0 25
2014 PM 37 39 16 7 2 0 0 75 9 117
2014 PM-03 42 27 22 7 3 0 0 69 9 74
2014 PM-04 28 60 8 4 0 0 0 88 4 25
2014 PM-06 36 55 0 9 0 0 0 91 9 11
2011 PM 34 41 10 6 8 0 0 75 15 143
2011 PM-03 36 36 11 6 11 0 0 71 17 87
2011 PM-04 31 58 8 4 0 0 0 88 4 26
2011 PM-06 26 53 11 5 5 0 0 79 11 19
2008 PM 20 41 20 11 7 1 0 62 18 118
2008 PM-03 19 34 21 16 10 0 0 53 26 70
2008 PM-04 21 50 25 4 0 0 0 71 4 24
2008 PM-06 13 50 19 6 6 6 0 67 13 16

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 20 30 19 14 7 6 4 56 23 118
2018 PM-03 17 28 23 14 7 7 4 51 24 71
2018 PM-04 25 32 11 21 7 4 0 59 30 28
2017 PM 17 31 14 23 11 1 2 50 36 90
2017 PM-03 6 32 17 24 18 0 2 39 43 50
2017 PM-04 24 28 12 32 4 0 0 52 36 25
2014 PM 16 27 21 16 12 4 3 46 30 116
2014 PM-03 9 29 26 17 13 4 1 40 33 74
2014 PM-04 20 28 20 20 8 4 0 50 29 25
2014 PM-06 45 18 0 9 9 9 9 78 22 11

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 38 13 7 4 2 1 76 11 119
2018 PM-03 29 42 14 10 6 0 0 71 15 72
2018 PM-04 43 36 11 4 4 4 0 81 7 28
2017 PM 29 39 13 13 3 2 0 69 17 90
2017 PM-03 28 28 18 16 6 4 0 59 23 50
2017 PM-04 32 40 12 16 0 0 0 72 16 25
2014 PM 28 34 20 7 3 5 2 67 11 117
2014 PM-03 22 35 27 8 4 3 1 59 13 74
2014 PM-04 24 44 12 4 4 12 0 77 9 25
2014 PM-06 55 18 9 0 0 9 9 89 0 11
2011 PM 34 35 8 11 8 3 1 72 20 144
2011 PM-03 28 34 10 15 10 1 1 64 26 87
2011 PM-04 41 37 0 7 4 7 4 88 13 27
2011 PM-06 42 32 11 5 5 5 0 78 11 19
2008 PM 22 40 11 13 9 6 0 65 23 120
2008 PM-03 14 39 11 13 15 8 0 58 30 72
2008 PM-04 25 38 17 17 0 4 0 65 17 24
2008 PM-06 44 38 6 13 0 0 0 81 13 16

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 33 28 8 3 2 1 60 11 119
2018 PM-03 22 32 35 6 4 1 0 55 10 72
2018 PM-04 36 32 18 11 4 0 0 68 14 28

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 17 19 19 16 16 8 4 41 37 119
2018 PM-03 8 24 22 14 19 10 3 37 38 72
2018 PM-04 36 11 18 21 4 7 4 52 28 28
2017 PM 11 18 19 22 14 13 2 34 43 90
2017 PM-03 8 16 20 24 17 12 2 28 48 50
2017 PM-04 24 20 16 20 4 16 0 52 29 25
2014 PM 11 24 24 14 17 9 2 39 34 117
2014 PM-03 11 29 19 16 13 11 1 45 34 74
2014 PM-04 16 20 28 4 28 4 0 38 33 25
2014 PM-06 9 0 45 27 9 0 9 10 40 11
2011 PM 13 14 17 22 18 11 5 31 48 144
2011 PM-03 10 11 16 26 21 11 3 26 55 87
2011 PM-04 30 11 11 19 11 19 0 50 36 27
2011 PM-06 0 21 32 21 11 5 11 25 38 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 18 82 119
2018 PM-03 25 75 72

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 36 22
2018 PM-03 33 18

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 77 22

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 PM 32 22
2018 PM-03 39 18

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 PM 45 22
2018 PM-03 44 18

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 PM 45 22
2018 PM-03 50 18

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 PM 23 22

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 PM 50 22
2018 PM-03 56 18

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 PM 27 22

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 PM 41 22
2018 PM-03 39 18

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 PM 32 22
2018 PM-03 39 18

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 PM 32 22

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 PM 36 22
2018 PM-03 39 18

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 PM 27 22
2018 PM-03 28 18

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 PM 27 22

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 36 22
2018 PM-03 33 18

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 23 22

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 PM 23 22

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 PM 23 22
2018 PM-03 28 18

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 41 22
2018 PM-03 39 18

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 PM 64 22
2018 PM-03 67 18

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 PM 0 22
2018 PM-03 0 18

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 10 16 20 12 12 21 9 38 34 117
2018 PM-03 6 14 24 10 13 24 9 30 34 70
2018 PM-04 18 25 7 14 14 14 7 55 36 28
2017 PM 7 16 22 12 11 27 6 33 34 90
2017 PM-03 6 12 20 17 14 26 4 26 45 50
2017 PM-04 4 16 40 0 8 28 4 29 12 25
2014 PM 11 15 24 7 13 25 5 37 28 116
2014 PM-03 9 14 22 5 15 30 5 36 31 74
2014 PM-04 13 25 33 8 8 8 4 43 19 24
2014 PM-06 18 9 18 18 0 27 9 43 29 11

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 29 22 9 7 8 1 58 18 118
2018 PM-03 18 27 24 11 8 11 0 51 22 71
2018 PM-04 36 32 11 11 7 4 0 70 19 28
2017 PM 11 32 25 9 8 14 0 51 20 90
2017 PM-03 8 28 24 14 10 16 0 43 29 50
2017 PM-04 16 32 32 0 4 16 0 57 5 25
2014 PM 18 30 25 8 7 10 3 55 17 117
2014 PM-03 19 27 26 8 5 13 1 54 16 74
2014 PM-04 16 32 24 12 8 4 4 52 22 25
2014 PM-06 18 45 27 0 0 0 9 70 0 11
2011 PM 30 36 15 9 6 4 0 69 15 143
2011 PM-03 28 37 18 9 6 2 0 66 15 87
2011 PM-04 33 41 7 7 0 11 0 83 8 27
2011 PM-06 28 33 11 17 6 6 0 65 24 18

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 12 88 118
2018 PM-03 17 83 71
2018 PM-06 0 100 14

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 PM 43 14

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 PM 64 14

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 56g. From whom did you experience discrimination on the job? Other
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 PM 36 14

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 PM 36 14

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 PM 43 14

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 PM 57 14

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 PM 0 14

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 13 18 26 6 5 26 6 45 16 118
2018 PM-03 6 18 31 6 6 30 4 36 17 71
2018 PM-04 25 21 18 7 4 18 7 62 14 28
2017 PM 7 20 21 3 6 36 7 47 16 90
2017 PM-03 8 16 22 6 10 32 6 39 26 50
2017 PM-04 4 16 28 0 0 48 4 42 0 25
2014 PM 14 14 26 3 4 33 7 46 11 117
2014 PM-03 11 10 28 3 3 40 5 38 10 74
2014 PM-04 16 16 32 4 4 16 12 44 11 25
2014 PM-06 27 27 9 0 0 27 9 86 0 11

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 21 31 25 7 3 9 3 60 12 118
2018 PM-03 17 30 27 10 4 13 0 53 16 71
2018 PM-04 29 36 21 0 4 4 7 72 4 28
2017 PM 13 37 21 7 3 18 1 62 12 90
2017 PM-03 12 30 24 10 6 16 2 51 20 50
2017 PM-04 12 40 20 4 0 24 0 68 5 25
2014 PM 22 30 23 4 2 17 2 64 7 117
2014 PM-03 22 29 27 1 1 20 0 63 3 74
2014 PM-04 24 24 20 12 0 16 4 60 15 25
2014 PM-06 27 45 18 0 0 0 9 80 0 11
2011 PM 31 34 14 9 2 9 0 72 12 143
2011 PM-03 27 35 15 12 2 9 0 68 15 86
2011 PM-04 37 33 11 4 0 15 0 83 4 27
2011 PM-06 37 37 16 5 0 5 0 78 6 19
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 61 25 5 3 4 1 2 88 7 119
2018 PM-03 58 29 4 1 4 1 1 90 6 72
2018 PM-04 68 21 4 4 4 0 0 89 7 28
2017 PM 48 28 14 4 6 0 0 75 10 90
2017 PM-03 48 26 12 4 10 0 0 74 14 50
2017 PM-04 44 36 16 4 0 0 0 80 4 25

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 31 45 10 9 3 0 1 77 13 119
2018 PM-03 26 47 13 10 4 0 0 74 14 72
2018 PM-04 36 50 7 7 0 0 0 86 7 28
2017 PM 17 48 22 6 6 2 0 66 11 90
2017 PM-03 20 40 24 4 10 2 0 61 15 50
2017 PM-04 12 56 24 4 0 4 0 71 4 25

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 25 33 18 16 8 0 1 58 24 120
2018 PM-03 26 33 16 18 7 0 0 59 25 73
2018 PM-04 25 43 14 7 11 0 0 68 18 28
2017 PM 13 31 20 30 4 1 0 45 35 90
2017 PM-03 16 22 21 32 6 2 0 39 39 50
2017 PM-04 12 36 20 28 4 0 0 48 32 25

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 28 13 9 10 0 2 67 19 120
2018 PM-03 34 27 15 10 12 0 1 63 22 73
2018 PM-04 36 32 18 11 4 0 0 68 14 28
2017 PM 32 30 14 11 8 0 4 65 20 90
2017 PM-03 34 19 16 14 12 0 4 56 27 50
2017 PM-04 20 44 12 12 4 0 8 70 17 25

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 16 25 23 17 18 0 1 41 35 120
2018 PM-03 16 27 22 16 18 0 0 44 34 73
2018 PM-04 14 18 29 18 21 0 0 32 39 28
2017 PM 14 26 29 20 10 0 1 40 30 90
2017 PM-03 15 24 32 18 8 0 2 40 27 50
2017 PM-04 12 32 20 28 8 0 0 44 36 25

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 29 31 21 12 4 0 3 62 16 120
2018 PM-03 33 34 14 11 5 0 3 69 17 73
2018 PM-04 14 32 36 11 4 0 4 48 15 28
2017 PM 26 30 26 9 6 1 2 58 15 89
2017 PM-03 24 35 25 6 4 2 4 63 11 49
2017 PM-04 24 36 28 8 4 0 0 60 12 25

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 15 21 23 15 25 1 1 36 41 120
2018 PM-03 15 23 22 12 26 1 0 39 39 73
2018 PM-04 7 21 21 21 29 0 0 29 50 28
2017 PM 14 18 26 18 23 0 1 32 42 90
2017 PM-03 11 18 30 14 24 0 2 30 39 50
2017 PM-04 16 20 20 32 12 0 0 36 44 25

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 48 21 13 7 8 1 3 71 15 120
2018 PM-03 56 16 10 7 7 0 4 76 14 73
2018 PM-04 25 43 18 4 7 4 0 70 11 28
2017 PM 39 36 16 2 3 1 2 78 6 89
2017 PM-03 47 25 18 4 2 2 2 74 7 49
2017 PM-04 32 48 20 0 0 0 0 80 0 25

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 24 18 15 10 1 2 56 26 119
2018 PM-03 31 26 17 13 13 0 1 58 25 72
2018 PM-04 25 29 29 11 7 0 0 54 18 28
2017 PM 18 36 19 11 14 1 1 55 25 89
2017 PM-03 20 29 18 12 19 0 2 50 32 49
2017 PM-04 16 44 16 16 8 0 0 60 24 25

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 27 25 28 9 8 1 3 53 17 120
2018 PM-03 27 18 30 12 10 1 1 46 23 73
2018 PM-04 29 43 18 4 4 0 4 74 7 28
2017 PM 15 28 33 11 11 0 2 43 23 89
2017 PM-03 18 24 27 16 10 0 4 44 28 49
2017 PM-04 12 32 36 8 12 0 0 44 20 25

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 26 26 29 11 7 0 2 53 18 120
2018 PM-03 32 22 36 3 7 0 1 54 10 73
2018 PM-04 14 36 14 29 7 0 0 50 36 28
2017 PM 17 29 29 14 9 0 2 47 23 89
2017 PM-03 20 33 29 6 8 0 4 55 15 49
2017 PM-04 16 32 20 24 8 0 0 48 32 25

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 38 24 23 8 7 0 2 63 14 120
2018 PM-03 37 25 22 8 8 0 0 62 16 73
2018 PM-04 36 25 29 4 4 0 4 63 7 28
2017 PM 28 28 15 15 9 1 5 59 25 89
2017 PM-03 30 27 18 8 10 0 6 61 20 49
2017 PM-04 28 24 12 24 4 4 4 57 30 25

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 30 29 19 18 3 0 2 59 22 118
2018 PM-03 27 30 24 15 3 0 1 57 19 71
2018 PM-04 39 36 7 18 0 0 0 75 18 28
2017 PM 29 26 20 15 7 0 3 57 22 89
2017 PM-03 36 21 19 14 6 0 4 59 21 49
2017 PM-04 24 36 20 20 0 0 0 60 20 25

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 20 18 8 2 0 3 71 10 120
2018 PM-03 48 21 22 7 1 0 1 69 8 73
2018 PM-04 50 21 11 18 0 0 0 71 18 28
2017 PM 44 26 19 6 3 0 2 72 9 90
2017 PM-03 38 30 22 4 4 0 2 69 8 50
2017 PM-04 48 20 20 4 4 0 4 71 8 25

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 71 13 8 2 1 0 6 89 3 120
2018 PM-03 71 12 7 3 1 0 5 88 4 73
2018 PM-04 64 21 11 0 0 0 4 89 0 28

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 66 13 8 8 1 1 3 83 9 120
2018 PM-03 60 15 8 11 1 1 3 79 13 73
2018 PM-04 75 14 4 4 0 0 4 93 4 28
2017 PM 59 23 2 9 3 0 3 85 13 90
2017 PM-03 52 22 4 12 6 0 4 77 19 50
2017 PM-04 64 28 0 4 0 0 4 96 4 25

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 45 36 10 3 3 1 2 83 7 119
2018 PM-03 42 38 10 3 4 1 1 83 7 73
2018 PM-04 39 43 14 4 0 0 0 82 4 28
2017 PM 34 43 13 6 1 0 2 79 7 90
2017 PM-03 38 36 18 4 2 0 2 75 6 50
2017 PM-04 24 52 8 12 0 0 4 79 13 25

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 47 24 11 11 4 1 3 73 16 118
2018 PM-03 43 28 10 11 6 1 1 73 17 72
2018 PM-04 61 25 4 11 0 0 0 86 11 28
2017 PM 40 34 14 7 3 0 2 75 10 90
2017 PM-03 34 38 12 8 6 0 2 73 14 50
2017 PM-04 36 32 20 8 0 0 4 71 8 25

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 49 13 6 3 1 2 27 86 6 119
2018 PM-03 55 5 1 3 0 3 33 94 4 73
2018 PM-04 43 18 14 4 0 0 21 77 5 28
2017 PM 37 20 3 6 1 0 33 85 10 90
2017 PM-03 50 6 4 2 0 0 38 90 3 50
2017 PM-04 16 40 0 8 0 0 36 88 13 25

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 36 29 16 9 6 1 3 68 16 119
2018 PM-03 32 26 19 11 7 1 4 61 19 73
2018 PM-04 39 36 18 7 0 0 0 75 7 28
2017 PM 42 26 18 9 1 0 4 71 10 90
2017 PM-03 40 24 20 8 2 0 6 68 11 50
2017 PM-04 44 24 12 16 0 0 4 71 17 25

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 84 6 1 4 1 0 4 94 5 119
2018 PM-03 81 8 1 5 1 0 3 92 7 73
2018 PM-04 96 0 0 0 0 0 4 100 0 28
2017 PM 63 20 7 1 2 0 6 89 4 90
2017 PM-03 64 18 9 0 2 0 6 88 2 50
2017 PM-04 68 24 0 4 0 0 4 96 4 25

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 50 25 13 7 1 2 3 79 8 119
2018 PM-03 38 30 16 10 1 1 3 71 11 73
2018 PM-04 61 25 11 0 0 4 0 89 0 28
2017 PM 48 26 18 6 0 0 3 76 6 90
2017 PM-03 46 24 18 8 0 0 4 73 8 50
2017 PM-04 44 32 16 4 0 0 4 79 4 25

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 14 30 33 16 6 0 1 45 22 119
2018 PM-03 8 34 36 15 7 0 0 42 22 73
2018 PM-04 30 26 26 19 0 0 0 56 19 27
2017 PM 12 35 38 12 3 0 0 46 16 90
2017 PM-03 11 38 38 8 4 0 0 50 12 50
2017 PM-04 20 32 28 16 4 0 0 52 20 25

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 8 19 43 18 11 0 1 29 28 120
2018 PM-03 10 12 52 15 11 0 0 26 22 73
2018 PM-04 4 36 29 25 7 0 0 32 39 28
2017 PM 6 20 40 26 7 1 0 34 26 90
2017 PM-03 4 20 36 28 9 2 0 38 25 50
2017 PM-04 12 12 44 28 4 0 0 32 24 25
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 52 25 9 8 3 3 1 53 47 120
2018 PM-03 42 27 11 11 4 3 1 44 56 73
2018 PM-04 61 21 11 7 0 0 0 61 39 28
2017 PM 51 21 12 3 7 4 1 54 46 90
2017 PM-03 48 14 12 6 12 6 2 52 48 50
2017 PM-04 52 28 16 0 0 4 0 54 46 25

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 20 54
2018 PM-03 23 39
2017 PM 23 39
2017 PM-03 32 22
2017 PM-04 18 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 22 54
2018 PM-03 23 39
2017 PM 31 39
2017 PM-03 37 22
2017 PM-04 27 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 PM 24 54
2018 PM-03 21 39
2017 PM 15 39
2017 PM-03 18 22
2017 PM-04 0 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 PM 54 54
2018 PM-03 51 39
2017 PM 59 39
2017 PM-03 50 22
2017 PM-04 73 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 PM 9 54
2018 PM-03 10 39
2017 PM 10 39
2017 PM-03 14 22
2017 PM-04 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 PM 13 54
2018 PM-03 15 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 PM 19 54
2018 PM-03 13 39
2017 PM 49 39
2017 PM-03 50 22
2017 PM-04 45 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 PM 6 64 8 10 2 10 50
2018 PM-03 8 59 8 14 0 11 37
2017 PM 5 50 34 3 0 8 38
2017 PM-03 5 48 33 0 0 14 21
2017 PM-04 0 45 45 9 0 0 11

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 PM 56 44 54
2018 PM-03 54 46 39

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 55 10 7 12 6 0 11 73 20 119
2018 PM-03 53 8 8 11 7 0 13 70 21 72
2018 PM-04 54 11 7 14 4 0 11 72 20 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 9 20 24 26 17 2 2 31 44 54
2018 PM-03 8 15 26 28 18 3 3 24 49 39
2017 PM 5 31 20 21 13 0 10 40 37 39
2017 PM-03 5 27 23 23 18 0 5 33 43 22
2017 PM-04 9 36 9 18 9 0 18 56 33 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 PM 6 11 13 22 13 6 30 26 54 54
2018 PM-03 3 13 15 28 15 5 21 21 59 39
2017 PM 5 13 26 13 16 0 28 25 39 39
2017 PM-03 9 5 32 14 18 0 23 18 41 22
2017 PM-04 0 27 9 18 18 0 27 38 50 11
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