2018 Public Service Employee Survey Results by Theme for Courts Administration Service by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 39 13 5 4 0 0 78 9 350
2018 Term 64 29 2 2 3 0 0 93 4 53
2018 Casual 28 44 9 9 9 0 0 72 19 13
2018 Student 7 79 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 27 52 11 5 5 0 0 79 10 296
2017 Term 48 45 6 0 0 0 0 94 0 41
2014 Indeterminate (permanent) 25 46 15 10 5 0 0 71 15 360
2014 Term 47 36 7 7 3 0 0 82 11 27
2014 Casual 47 27 26 0 0 0 0 74 0 15
2014 Student 23 38 31 8 0 0 0 62 8 13
2011 Indeterminate (permanent) 35 39 13 8 6 0 0 73 13 410
2011 Term 48 46 6 0 0 0 0 94 0 37
2011 Student 39 40 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 36 38 12 8 6 0 0 74 14 380
2008 Term 59 34 6 0 0 0 0 94 0 32
2008 Student 50 36 7 0 7 0 0 86 7 14

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 32 10 10 9 1 1 71 19 348
2018 Term 55 33 4 0 6 2 0 89 7 53
2018 Casual 44 46 0 0 9 0 0 91 9 13
2018 Student 50 36 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 26 39 14 10 11 0 0 65 21 297
2017 Term 53 26 17 5 0 0 0 78 5 41

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 58 30 7 3 2 0 0 89 4 348
2018 Term 71 22 2 0 3 2 0 95 3 52
2018 Casual 45 46 9 0 0 0 0 91 0 13
2018 Student 29 57 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 53 35 6 2 3 0 0 89 5 296
2017 Term 73 23 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 62 28 7 2 1 0 0 90 3 360
2014 Term 77 12 7 0 4 0 0 89 4 27
2014 Casual 68 26 6 0 0 0 0 94 0 15
2014 Student 38 54 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 60 29 8 2 1 0 0 89 4 411
2011 Term 63 28 9 0 0 0 0 91 0 38
2011 Student 71 29 0 0 0 0 0 100 0 10

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 39 10 4 3 0 0 83 7 350
2018 Term 70 25 0 2 3 0 0 96 4 53
2018 Casual 45 46 0 0 9 0 0 91 9 13
2018 Student 43 50 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 39 45 8 4 3 0 1 85 7 295
2017 Term 54 42 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 34 45 10 7 3 0 0 79 10 360
2014 Term 48 34 11 4 3 0 0 82 7 27
2014 Casual 61 26 0 13 0 0 0 87 13 15
2014 Student 46 38 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 40 41 10 6 3 0 0 81 9 411
2011 Term 58 34 8 0 0 0 0 92 0 37
2011 Student 60 29 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 38 42 9 8 3 0 0 80 11 383
2008 Term 58 35 6 0 0 0 0 94 0 31
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 27 18 11 9 1 0 61 20 350
2018 Term 77 15 2 6 0 0 0 93 6 51
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 20 30 25 14 9 2 0 51 24 297
2017 Term 51 31 14 0 0 4 0 85 0 41
2014 Indeterminate (permanent) 18 31 26 12 12 1 0 49 24 360
2014 Term 43 30 24 0 3 0 0 73 3 27
2014 Casual 41 27 19 6 7 0 0 68 13 15
2014 Student 38 31 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 24 30 22 12 11 0 0 54 24 411
2011 Term 60 24 12 3 0 0 0 85 3 38
2011 Student 50 40 10 0 0 0 0 90 0 10

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 31 17 10 7 0 0 65 18 348
2018 Term 77 15 2 4 1 0 0 93 6 51
2018 Casual 76 6 9 0 9 0 0 81 9 13
2018 Student 57 36 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 23 36 20 12 8 0 1 59 21 297
2017 Term 53 32 10 2 0 3 0 87 2 41
2014 Indeterminate (permanent) 18 35 22 12 11 1 0 54 24 360
2014 Term 43 39 14 0 3 0 0 82 3 27
2014 Casual 35 45 13 0 7 0 0 80 7 15
2014 Student 50 25 25 0 0 0 0 75 0 12
2011 Indeterminate (permanent) 25 33 20 12 9 0 0 59 21 411
2011 Term 57 30 8 5 0 0 0 87 5 37
2008 Indeterminate (permanent) 20 36 17 16 11 1 0 56 27 384
2008 Term 44 38 9 9 0 0 0 81 9 32
2008 Student 33 33 20 0 13 0 0 67 13 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 26 14 14 12 3 1 59 27 350
2018 Term 53 10 11 4 3 1 18 78 9 51
2018 Casual 45 37 0 0 9 9 0 90 10 13
2018 Student 36 14 14 21 0 7 7 58 25 14
2017 Indeterminate (permanent) 23 27 20 14 11 4 1 53 26 297
2017 Term 20 14 20 5 2 17 22 56 12 41
2014 Indeterminate (permanent) 21 23 22 14 14 5 1 47 30 360
2014 Term 32 23 7 20 11 2 5 59 33 27
2014 Casual 41 20 6 13 13 0 6 65 28 15
2014 Student 46 0 31 15 0 0 8 50 17 13
2011 Indeterminate (permanent) 30 21 19 12 14 5 0 54 27 411
2011 Term 39 19 13 5 7 0 19 70 14 38
2011 Student 42 40 0 0 10 0 8 89 11 10
2008 Indeterminate (permanent) 20 25 21 15 14 3 1 47 31 382
2008 Term 22 19 16 9 3 3 28 59 18 32
2008 Student 20 27 20 7 20 0 7 50 29 15
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 48 29 10 4 5 2 1 79 10 350
2018 Term 55 24 10 1 1 6 2 86 3 52
2018 Casual 39 25 7 0 9 20 0 79 12 13
2018 Student 86 7 0 0 7 0 0 93 7 14
2017 Indeterminate (permanent) 45 28 12 7 6 1 1 75 13 297
2017 Term 53 24 10 0 5 8 0 84 5 40
2014 Indeterminate (permanent) 30 34 15 10 8 2 2 66 19 360
2014 Term 41 35 11 0 7 2 4 81 8 27
2014 Casual 68 19 6 0 0 0 7 93 0 15
2014 Student 46 54 0 0 0 0 0 100 0 13
2011 Indeterminate (permanent) 34 34 16 6 9 2 1 69 15 412
2011 Term 37 22 18 9 0 11 3 69 10 38
2011 Student 50 19 10 10 0 0 10 77 12 10
2008 Indeterminate (permanent) 27 34 15 9 9 3 2 64 20 383
2008 Term 47 25 13 9 0 0 6 77 10 32
2008 Student 20 40 20 13 7 0 0 60 20 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 29 9 4 7 1 2 80 11 350
2018 Term 53 21 11 5 4 4 2 79 10 51
2018 Casual 48 30 12 0 0 9 0 86 0 13
2018 Student 79 7 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 46 30 12 7 6 0 0 76 12 296
2017 Term 51 29 13 0 2 3 2 84 3 40
2014 Indeterminate (permanent) 29 35 14 12 9 0 1 65 21 358
2014 Term 25 39 20 10 4 0 3 65 14 27
2014 Casual 54 26 7 7 0 0 7 85 7 15
2014 Student 54 31 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 36 30 14 12 8 0 1 66 20 412
2011 Term 40 44 9 0 5 0 2 86 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10
2008 Indeterminate (permanent) 29 38 11 10 10 1 0 68 20 384
2008 Term 22 47 13 16 0 0 3 71 16 32
2008 Student 33 20 20 20 7 0 0 53 27 15

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 22 12 3 7 0 1 78 10 349
2018 Term 55 28 10 3 1 2 0 85 4 52
2018 Casual 45 22 5 0 19 9 0 74 21 13
2018 Student 71 14 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 50 30 7 6 6 0 0 80 13 297
2017 Term 49 27 12 2 5 5 0 80 7 41
2014 Indeterminate (permanent) 36 30 16 10 7 0 1 67 17 359
2014 Term 35 35 13 6 10 0 0 71 16 27
2014 Casual 61 39 0 0 0 0 0 100 0 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 32 16 9 7 5 1 66 17 352
2018 Term 60 18 4 0 1 14 2 94 2 53
2018 Casual 63 18 0 0 9 9 0 90 10 13
2018 Student 71 14 0 0 0 14 0 100 0 14
2017 Indeterminate (permanent) 22 35 18 10 7 5 1 62 19 297
2017 Term 48 28 9 2 0 13 0 88 2 41
2014 Indeterminate (permanent) 16 31 22 13 8 10 0 52 24 358
2014 Term 40 41 7 0 0 12 0 92 0 27
2014 Casual 48 40 13 0 0 0 0 87 0 15
2014 Student 31 46 8 0 0 8 8 91 0 13
2011 Indeterminate (permanent) 22 28 20 11 10 8 1 55 23 411
2011 Term 39 26 17 0 0 18 0 80 0 37
2011 Student 58 10 21 10 0 0 0 69 10 10

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 31 16 13 10 3 1 59 24 349
2018 Term 64 19 5 0 1 10 0 93 2 52
2018 Casual 54 15 7 0 9 15 0 81 11 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 18 30 21 16 12 1 1 49 29 296
2017 Term 51 19 11 4 0 13 2 83 5 41
2014 Indeterminate (permanent) 12 27 28 17 14 2 0 40 32 358
2014 Term 37 46 4 4 0 10 0 92 4 27
2014 Casual 41 46 7 6 0 0 0 87 6 15
2014 Student 31 54 0 8 0 0 8 92 8 13
2011 Indeterminate (permanent) 19 26 23 15 13 4 0 48 28 409
2011 Term 41 34 18 2 0 3 2 79 2 38
2011 Student 60 21 8 0 0 10 0 91 0 10
2008 Indeterminate (permanent) 16 28 21 18 15 2 0 45 33 384
2008 Term 22 31 9 16 6 9 6 63 26 32
2008 Student 7 47 13 13 13 7 0 57 29 15

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 30 19 15 13 5 1 51 29 350
2018 Term 58 19 6 0 1 16 0 91 2 53
2018 Casual 59 6 17 0 9 9 0 71 10 13
2018 Student 57 29 7 0 0 7 0 92 0 14
2017 Indeterminate (permanent) 14 25 22 18 15 5 1 42 34 297
2017 Term 26 27 17 3 2 24 0 70 7 41
2014 Indeterminate (permanent) 8 20 29 22 16 6 0 29 40 358
2014 Term 33 45 6 4 0 12 0 89 4 27
2014 Casual 35 32 20 7 6 0 0 67 13 15
2014 Student 23 23 31 8 0 8 8 55 9 13
2011 Indeterminate (permanent) 12 29 24 17 11 7 0 43 30 412
2011 Term 21 25 19 5 3 26 0 63 12 38
2011 Student 52 29 0 0 0 10 8 100 0 10
2008 Indeterminate (permanent) 10 25 19 24 16 7 0 37 43 383
2008 Term 16 19 13 16 9 22 6 48 35 32
2008 Student 7 33 33 7 13 7 0 43 21 15

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 34 17 13 15 3 1 53 29 352
2018 Term 56 19 9 0 1 15 0 88 2 53
2018 Casual 50 24 7 0 9 9 0 82 10 13
2018 Student 57 36 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 14 30 17 17 19 3 1 45 37 296
2017 Term 30 27 20 4 2 16 0 68 8 41
2014 Indeterminate (permanent) 9 29 22 19 18 3 0 39 38 357
2014 Term 22 26 29 17 0 6 0 51 18 27
2014 Casual 41 19 27 0 13 0 0 60 13 15
2014 Student 15 31 15 31 0 0 8 50 33 13
2011 Indeterminate (permanent) 16 32 21 16 14 1 0 48 31 412
2011 Term 22 36 21 5 3 12 0 66 9 38
2011 Student 60 21 8 10 0 0 0 81 10 10
2008 Indeterminate (permanent) 13 37 15 18 13 3 1 52 33 382
2008 Term 28 9 16 22 6 9 9 46 35 32
2008 Student 27 40 20 0 13 0 0 67 13 15
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 32 14 13 8 0 1 65 21 352
2018 Term 44 27 10 2 6 5 6 80 9 53
2018 Casual 40 32 19 0 9 0 0 72 9 13
2018 Student 43 43 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 23 37 19 12 9 0 0 60 21 297
2017 Term 46 34 10 8 0 3 0 82 8 41
2014 Indeterminate (permanent) 20 33 15 17 14 0 0 54 31 360
2014 Term 32 51 7 6 3 0 0 83 10 26
2014 Casual 54 40 0 6 0 0 0 94 6 15
2014 Student 15 69 15 0 0 0 0 85 0 13
2011 Indeterminate (permanent) 26 34 16 14 10 1 0 60 24 411
2011 Term 23 42 20 2 0 13 0 75 2 38
2011 Student 69 21 0 10 0 0 0 90 10 10

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 41 14 8 4 0 0 75 12 352
2018 Term 50 35 9 3 3 0 0 85 6 53
2018 Casual 28 53 9 9 0 0 0 81 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 29 42 17 7 4 0 0 71 12 297
2017 Term 48 40 5 8 0 0 0 87 8 41

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 20 16 18 16 12 3 42 40 351
2018 Term 19 9 9 12 1 44 7 56 27 51
2018 Casual 15 24 7 6 28 20 0 48 43 13
2018 Student 36 7 14 7 7 29 0 60 20 14
2017 Indeterminate (permanent) 9 20 16 21 20 12 3 33 48 297
2017 Term 7 17 13 8 2 47 5 51 22 41
2014 Indeterminate (permanent) 13 18 17 20 21 8 3 35 46 357
2014 Term 15 10 17 4 14 35 6 41 30 27
2014 Casual 34 20 26 0 14 0 7 58 15 15
2014 Student 8 23 23 15 8 23 0 40 30 13

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 32 9 6 7 1 1 78 13 351
2018 Term 37 29 9 7 4 8 6 77 12 52
2018 Casual 35 15 17 15 9 0 9 55 26 13
2018 Student 64 21 7 0 7 0 0 86 7 14
2017 Indeterminate (permanent) 38 34 12 9 6 0 1 73 15 297
2017 Term 28 41 10 8 5 5 2 75 14 40
2014 Indeterminate (permanent) 26 34 16 12 9 0 2 62 22 360
2014 Term 45 25 7 16 7 0 0 69 23 27
2014 Casual 74 20 0 0 6 0 0 94 6 15
2014 Student 15 69 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 31 33 16 11 8 0 1 65 19 412
2011 Term 32 20 14 16 2 11 5 62 21 38
2008 Indeterminate (permanent) 27 33 16 13 10 1 1 61 23 384
2008 Term 22 41 13 9 9 0 6 67 20 32
2008 Student 20 40 13 13 7 7 0 64 21 15

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 33 11 10 6 2 8 71 17 93
2017 Indeterminate (permanent) 26 49 10 3 4 3 4 82 8 82
2014 Indeterminate (permanent) 28 38 12 9 5 3 5 71 15 93

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 40 10 13 7 0 1 69 21 349
2018 Term 47 40 5 2 6 0 0 88 8 53
2018 Casual 27 63 0 0 9 0 0 91 9 13
2018 Student 36 57 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 25 37 14 14 9 0 0 62 24 297
2017 Term 48 31 11 9 0 0 0 80 9 41
2014 Indeterminate (permanent) 16 30 19 20 15 0 0 46 35 359
2014 Term 24 42 7 17 10 0 0 66 27 27
2014 Casual 34 20 20 7 13 0 6 58 21 15
2014 Student 15 54 15 8 0 0 8 75 8 13
2011 Indeterminate (permanent) 23 38 13 13 11 0 2 62 25 411
2011 Term 40 44 5 8 2 0 0 84 11 38
2011 Student 71 19 0 10 0 0 0 90 10 10
2008 Indeterminate (permanent) 25 39 12 14 8 0 2 66 22 384
2008 Term 19 47 9 22 3 0 0 66 25 32
2008 Student 13 53 13 7 13 0 0 67 20 15

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 32 13 7 5 0 0 74 12 351
2018 Term 71 16 9 2 3 0 0 87 4 53
2018 Casual 40 27 9 15 9 0 0 67 24 13
2018 Student 29 50 7 14 0 0 0 79 14 14
2017 Indeterminate (permanent) 35 39 13 9 5 0 0 74 13 297
2017 Term 56 40 2 0 2 0 0 95 2 41
2014 Indeterminate (permanent) 32 42 15 6 5 0 0 74 11 360
2014 Term 71 10 4 4 11 0 0 82 15 27
2014 Casual 61 13 19 0 7 0 0 74 7 15
2014 Student 46 31 23 0 0 0 0 77 0 13
2011 Indeterminate (permanent) 42 33 13 7 4 0 0 75 12 412
2011 Term 78 19 3 0 0 0 0 97 0 37
2011 Student 37 42 0 10 10 0 0 79 21 10
2008 Indeterminate (permanent) 39 35 12 7 6 0 0 74 13 382
2008 Term 56 34 6 3 0 0 0 91 3 32
2008 Student 13 47 13 20 7 0 0 60 27 15

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 34 8 8 3 0 0 81 10 351
2018 Term 72 22 0 3 3 0 0 94 6 53
2018 Casual 47 24 24 5 0 0 0 71 5 13
2018 Student 36 50 0 14 0 0 0 86 14 14
2017 Indeterminate (permanent) 39 44 8 7 3 0 0 83 9 296
2017 Term 60 35 0 5 0 0 0 95 5 41
2014 Indeterminate (permanent) 40 40 9 6 5 0 0 80 11 360
2014 Term 59 26 7 4 4 0 0 86 7 27
2014 Casual 47 39 7 7 0 0 0 86 7 15
2014 Student 38 23 23 0 8 0 8 67 8 13
2011 Indeterminate (permanent) 46 37 8 5 4 0 0 83 9 412
2011 Term 67 30 3 0 0 0 0 97 0 37
2011 Student 16 63 10 0 10 0 0 79 10 10
2008 Indeterminate (permanent) 46 34 8 7 5 0 0 81 11 383
2008 Term 50 41 3 6 0 0 0 91 6 32
2008 Student 13 47 13 20 7 0 0 60 27 15

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 29 20 14 14 2 0 50 29 351
2018 Term 47 22 8 6 4 8 5 79 11 53
2018 Casual 28 29 9 6 9 9 9 70 18 13
2018 Student 50 29 0 7 0 14 0 92 8 14
2017 Indeterminate (permanent) 20 25 24 14 14 2 0 46 29 296
2017 Term 32 28 19 5 3 13 0 69 9 41
2014 Indeterminate (permanent) 9 14 25 22 27 3 0 24 51 358
2014 Term 21 13 14 23 17 12 0 39 45 27
2014 Casual 35 20 7 0 13 12 13 73 18 15
2014 Student 23 31 23 8 0 8 8 64 9 13
2011 Indeterminate (permanent) 15 31 18 18 16 2 1 47 35 412
2011 Term 25 33 15 12 6 0 9 63 20 38
2011 Student 52 10 19 0 0 18 0 77 0 10
2008 Indeterminate (permanent) 15 31 17 14 18 4 0 48 34 382
2008 Term 9 41 28 3 9 6 3 55 14 32
2008 Student 20 40 13 20 0 7 0 64 21 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 24 14 17 24 3 2 42 43 352
2018 Term 24 17 5 10 8 4 32 64 29 53
2018 Casual 43 20 18 0 9 9 0 69 10 13
2018 Student 50 14 0 14 0 7 14 82 18 14
2017 Indeterminate (permanent) 12 18 19 20 24 3 4 33 47 297
2017 Term 10 21 14 5 12 5 34 50 27 41
2014 Indeterminate (permanent) 8 12 20 19 34 3 4 22 57 358
2014 Term 16 24 11 7 29 4 10 46 41 27
2014 Casual 48 13 7 0 7 0 26 82 9 15
2014 Student 23 15 8 15 15 8 15 50 40 13
2011 Indeterminate (permanent) 8 23 13 23 28 2 3 33 53 412
2011 Term 13 7 13 11 9 3 44 38 37 38
2011 Student 21 31 0 8 0 0 39 86 14 10
2008 Indeterminate (permanent) 7 25 16 20 27 3 3 34 49 383
2008 Term 3 13 6 19 3 6 50 36 50 32
2008 Student 27 27 13 7 0 13 13 73 9 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 34 11 11 9 1 0 69 20 352
2018 Term 47 28 9 1 7 6 2 81 9 53
2018 Casual 39 20 17 15 9 0 0 59 24 13
2018 Student 21 64 14 0 0 0 0 86 0 14
2017 Indeterminate (permanent) 26 42 15 9 7 0 0 68 17 296
2017 Term 38 34 12 11 0 5 0 76 12 41
2014 Indeterminate (permanent) 16 36 19 15 13 0 0 53 28 360
2014 Term 26 52 16 0 0 7 0 83 0 27
2014 Casual 34 27 13 20 6 0 0 61 26 15
2014 Student 23 38 23 8 8 0 0 62 15 13
2011 Indeterminate (permanent) 30 33 15 13 9 0 0 63 22 412
2011 Term 25 37 19 13 0 6 0 66 13 38
2011 Student 40 29 10 10 0 0 10 77 12 10

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 38 29 14 10 8 0 1 68 18 349
2018 Term 43 32 6 4 10 3 2 79 14 53
2018 Casual 35 39 17 0 9 0 0 74 9 13
2018 Student 38 46 15 0 0 0 0 85 0 13
2017 Indeterminate (permanent) 32 35 13 12 8 0 0 67 19 296
2017 Term 42 29 15 7 0 5 3 77 7 41
2014 Indeterminate (permanent) 24 32 19 13 11 0 1 57 24 360
2014 Term 36 47 11 0 0 3 2 89 0 27
2014 Casual 54 19 7 20 0 0 0 73 20 15
2014 Student 31 38 15 15 0 0 0 69 15 13

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 37 34 12 8 8 0 0 72 16 352
2018 Term 54 30 2 2 9 3 0 87 11 53
2018 Casual 50 40 0 0 9 0 0 91 9 13
2018 Student 29 64 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 30 38 17 9 6 0 1 68 14 296
2017 Term 44 43 0 8 0 3 3 92 8 41
2014 Indeterminate (permanent) 22 35 20 14 9 0 0 57 23 360
2014 Term 39 45 10 5 0 0 0 84 5 27
2014 Casual 47 33 13 7 0 0 0 80 7 15
2014 Student 31 38 23 8 0 0 0 69 8 13
2011 Indeterminate (permanent) 38 36 13 9 4 1 0 74 13 411
2011 Term 58 22 9 11 0 0 0 80 11 38
2011 Student 58 42 0 0 0 0 0 100 0 10

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 34 20 9 8 2 0 62 17 351
2018 Term 39 32 10 3 4 7 5 80 8 53
2018 Casual 43 31 7 0 9 9 0 82 10 13
2018 Student 43 43 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 15 37 20 12 10 5 1 55 24 296
2017 Term 23 26 28 0 0 24 0 64 0 41

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 30 10 8 6 1 0 76 14 352
2018 Term 55 31 4 3 5 1 0 87 9 53
2018 Casual 26 55 0 0 9 0 9 90 10 13
2018 Student 71 21 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 38 35 12 9 5 0 1 73 14 297
2017 Term 55 19 12 9 3 3 0 75 12 41
2014 Indeterminate (permanent) 27 31 22 10 7 1 2 60 18 360
2014 Term 32 32 16 6 3 10 0 71 11 27
2014 Casual 55 39 7 0 0 0 0 93 0 15
2014 Student 31 31 23 0 8 0 8 67 8 13
2011 Indeterminate (permanent) 37 32 14 9 7 1 1 70 16 411
2011 Term 32 39 23 6 0 0 0 71 6 37
2011 Student 69 10 10 0 0 0 10 88 0 10

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 33 16 9 5 1 1 69 14 352
2018 Term 27 38 19 7 5 2 2 68 12 53
2018 Casual 54 37 9 0 0 0 0 91 0 13
2018 Student 57 43 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 36 36 16 7 4 0 1 72 11 296
2017 Term 36 36 19 2 5 3 0 74 7 41
2014 Indeterminate (permanent) 35 32 21 7 6 0 0 67 12 359
2014 Term 50 26 12 10 2 0 0 76 12 27
2014 Casual 40 54 0 0 6 0 0 94 6 15
2014 Student 46 38 8 0 8 0 0 85 8 13
2011 Indeterminate (permanent) 37 38 15 7 2 0 0 75 9 411
2011 Term 24 27 18 13 6 9 3 58 22 37
2011 Student 71 21 0 8 0 0 0 92 8 10
2008 Indeterminate (permanent) 28 34 20 12 4 1 1 63 17 384
2008 Term 25 13 28 22 13 0 0 38 34 32
2008 Student 27 33 27 13 0 0 0 60 13 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 26 39 35 351
2018 Term 69 18 13 53
2018 Casual 55 15 29 13
2018 Student 50 29 21 14
2017 Indeterminate (permanent) 29 33 38 297
2017 Term 72 8 20 41
2014 Indeterminate (permanent) 30 35 35 360
2014 Term 66 17 17 27
2014 Casual 53 27 20 15
2014 Student 31 23 46 13
2011 Indeterminate (permanent) 31 39 30 412
2011 Term 81 16 3 38
2011 Student 37 42 21 10

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 16 11 63 4 0 6 92
2018 Term 0 3 8 2 85 2 35
2017 Indeterminate (permanent) 23 11 58 3 1 5 86
2017 Term 2 10 10 0 74 3 28
2014 Indeterminate (permanent) 23 14 50 6 9999 6 110
2014 Term 5 6 40 9 9999 40 17
2011 Indeterminate (permanent) 17 16 58 4 9999 5 128
2011 Term 0 0 30 25 9999 45 30
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 36 8 2 1 1 0 89 3 352
2018 Term 61 33 3 0 3 0 0 94 3 53
2018 Casual 52 29 19 0 0 0 0 81 0 13
2018 Student 50 43 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 40 45 8 5 2 0 0 85 7 297
2017 Term 62 31 3 2 2 0 0 93 5 41
2014 Indeterminate (permanent) 38 37 13 7 3 1 1 76 11 360
2014 Term 38 49 13 0 0 0 0 87 0 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 23 38 38 0 0 0 0 62 0 13
2011 Indeterminate (permanent) 44 38 9 5 3 1 0 82 8 410
2011 Term 47 37 15 0 0 0 0 85 0 38
2011 Student 79 21 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 46 32 12 5 3 2 0 80 8 383
2008 Term 56 31 3 6 0 3 0 90 6 32
2008 Student 40 40 13 7 0 0 0 80 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 39 22 6 6 1 0 66 12 351
2018 Term 52 30 13 0 4 1 0 83 4 53
2018 Casual 54 12 15 0 9 0 9 73 10 13
2018 Student 57 21 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 23 39 18 12 6 1 0 64 19 297
2017 Term 36 34 18 2 0 7 3 78 3 41
2014 Indeterminate (permanent) 17 36 28 9 7 1 0 54 17 358
2014 Term 32 45 20 0 0 0 3 79 0 27
2014 Casual 40 27 19 0 7 7 0 72 7 15
2014 Student 15 46 31 0 0 8 0 67 0 13
2011 Indeterminate (permanent) 22 35 23 9 8 3 0 59 18 410
2011 Term 44 32 12 5 0 8 0 82 5 38
2011 Student 60 19 10 10 0 0 0 79 10 10

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 11 24 28 18 14 2 3 34 37 350
2018 Term 3 9 19 22 29 8 10 63 14 53
2018 Casual 0 21 40 19 11 9 0 32 23 13
2018 Student 0 0 29 43 29 0 0 71 0 14
2017 Indeterminate (permanent) 12 20 36 19 8 1 4 28 34 296
2017 Term 4 9 19 29 24 5 10 62 15 41
2014 Indeterminate (permanent) 12 22 37 14 8 1 5 24 37 359
2014 Term 10 10 19 29 28 3 0 59 22 27
2014 Casual 0 28 27 26 13 0 7 42 30 15
2014 Student 0 31 23 31 15 0 0 46 31 13
2011 Indeterminate (permanent) 10 22 32 21 10 0 5 32 35 410
2011 Term 0 0 15 47 17 12 8 81 0 38
2011 Student 0 10 10 40 39 0 0 79 10 10
2008 Indeterminate (permanent) 9 28 34 17 9 1 2 26 38 381
2008 Term 0 9 19 28 31 3 9 68 11 32
2008 Student 7 20 13 40 13 0 7 57 29 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 21 27 22 16 3 3 40 31 348
2018 Term 1 2 16 19 39 10 12 75 5 53
2018 Casual 19 11 31 19 11 9 0 32 33 13
2018 Student 0 7 21 14 57 0 0 71 7 14
2017 Indeterminate (permanent) 12 21 32 21 9 2 4 31 35 296
2017 Term 2 9 16 10 35 12 15 62 16 41
2014 Indeterminate (permanent) 15 20 29 16 9 4 7 28 39 359
2014 Term 7 14 12 33 24 9 0 63 24 27
2014 Casual 0 36 21 21 14 0 7 38 39 14
2014 Student 8 15 15 46 15 0 0 62 23 13
2011 Indeterminate (permanent) 9 23 25 20 14 3 6 37 35 410
2011 Term 0 2 9 30 33 10 16 85 3 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 17 27 25 17 9 2 3 28 46 380
2008 Term 3 3 6 34 31 3 19 84 8 32
2008 Student 7 20 20 27 27 0 0 53 27 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 18 25 21 17 4 6 42 30 347
2018 Term 4 12 7 17 41 9 11 72 19 53
2018 Casual 9 6 32 24 20 9 0 48 16 13
2018 Student 14 0 7 21 43 7 7 75 17 14
2017 Indeterminate (permanent) 10 21 28 22 11 1 7 35 34 295
2017 Term 0 2 15 16 42 3 22 78 2 41
2014 Indeterminate (permanent) 16 23 23 19 9 4 7 31 43 358
2014 Term 14 3 23 27 23 6 3 56 19 27
2014 Casual 6 19 7 34 20 0 13 63 29 15
2014 Student 8 23 23 15 23 0 8 42 33 13
2011 Indeterminate (permanent) 15 18 27 17 11 3 9 32 37 411
2011 Term 5 5 11 22 27 9 20 70 14 38
2011 Student 0 19 0 21 60 0 0 81 19 10
2008 Indeterminate (permanent) 13 23 32 16 9 3 4 27 39 382
2008 Term 6 6 13 19 38 3 16 69 15 32
2008 Student 0 7 27 40 20 7 0 64 7 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 14 29 28 21 2 2 51 19 348
2018 Term 0 6 16 21 41 8 7 74 7 53
2018 Casual 0 0 6 32 53 9 0 94 0 13
2018 Student 0 14 0 14 71 0 0 86 14 14
2017 Indeterminate (permanent) 8 11 33 29 13 0 5 44 20 292
2017 Term 0 4 14 33 36 0 13 79 5 41
2014 Indeterminate (permanent) 10 16 28 29 12 1 4 43 27 355
2014 Term 6 7 22 30 32 3 0 64 13 27
2014 Casual 0 0 19 40 27 0 13 78 0 15
2014 Student 8 0 8 54 15 8 8 82 9 13
2011 Indeterminate (permanent) 6 13 29 28 17 1 6 48 21 409
2011 Term 0 5 25 29 28 8 5 65 6 38
2011 Student 0 0 0 39 61 0 0 100 0 10
2008 Indeterminate (permanent) 7 16 32 27 15 1 2 43 25 380
2008 Term 6 13 16 25 34 0 6 63 20 32
2008 Student 7 7 27 27 33 0 0 60 13 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 21 25 17 12 2 4 31 42 350
2018 Term 0 12 9 25 32 9 14 74 15 52
2018 Casual 19 13 33 6 20 9 0 29 35 13
2018 Student 0 14 21 14 43 7 0 62 15 14
2017 Indeterminate (permanent) 22 31 25 11 7 1 3 19 55 294
2017 Term 0 18 17 10 35 8 13 56 22 41
2014 Indeterminate (permanent) 28 25 20 13 7 1 5 21 57 358
2014 Term 10 16 36 16 18 3 0 35 27 27
2014 Casual 6 27 20 20 14 0 13 39 38 15
2014 Student 0 23 31 23 15 0 8 42 25 13
2011 Indeterminate (permanent) 13 23 29 16 13 1 6 31 38 410
2011 Term 0 8 13 25 33 10 11 74 10 38
2011 Student 0 0 19 21 60 0 0 81 0 10
2008 Indeterminate (permanent) 22 26 23 14 12 1 3 26 50 382
2008 Term 9 6 16 28 31 0 9 66 17 32
2008 Student 7 27 7 33 20 0 7 57 36 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 14 21 28 18 14 3 3 33 38 348
2018 Term 4 6 12 23 31 5 19 71 12 52
2018 Casual 19 15 42 0 15 9 0 16 38 13
2018 Student 0 7 7 43 36 7 0 85 8 14
2017 Indeterminate (permanent) 18 20 28 18 9 2 5 30 40 293
2017 Term 7 5 11 8 41 18 11 69 16 40
2014 Indeterminate (permanent) 12 19 27 21 10 3 9 35 35 358
2014 Term 11 10 14 7 28 3 27 50 30 27
2014 Casual 6 27 19 20 7 7 13 34 42 15
2014 Student 15 31 15 15 15 0 8 33 50 13
2011 Indeterminate (permanent) 11 17 25 23 13 3 8 40 32 411
2011 Term 2 5 5 25 29 12 22 82 11 38
2011 Student 0 0 8 10 73 0 8 91 0 10
2008 Indeterminate (permanent) 20 25 27 15 8 3 3 24 48 381
2008 Term 9 3 3 22 31 3 28 77 18 32
2008 Student 0 40 13 7 7 13 20 20 60 15

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 21 28 21 14 4 4 38 31 348
2018 Term 5 9 6 17 37 12 15 74 19 51
2018 Casual 19 6 39 12 15 9 0 30 27 13
2018 Student 7 0 29 21 36 7 0 62 8 14
2017 Indeterminate (permanent) 15 19 32 19 11 1 3 31 35 293
2017 Term 0 2 14 13 41 12 18 78 3 41
2014 Indeterminate (permanent) 14 22 32 14 7 3 7 23 41 358
2014 Term 4 17 10 16 25 19 10 58 28 27
2014 Casual 6 13 19 27 21 0 13 55 23 15
2014 Student 8 38 15 15 8 0 15 27 55 13

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 27 9 10 7 1 0 75 17 349
2018 Term 68 20 2 2 4 2 2 92 6 53
2018 Casual 49 32 9 0 9 0 0 81 9 13
2018 Student 71 14 7 7 0 0 0 86 7 14
2017 Indeterminate (permanent) 38 32 11 9 9 0 1 70 18 296
2017 Term 44 49 2 2 0 3 0 96 2 41
2014 Indeterminate (permanent) 33 31 10 11 13 2 1 66 24 360
2014 Term 40 40 0 7 0 10 2 92 8 27
2014 Casual 74 19 0 7 0 0 0 93 7 15
2014 Student 62 31 8 0 0 0 0 92 0 13

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 35 9 6 4 0 0 81 10 350
2018 Term 72 23 2 0 2 0 0 95 2 52
2018 Casual 57 34 0 0 9 0 0 91 9 13
2018 Student 71 14 0 14 0 0 0 86 14 14
2017 Indeterminate (permanent) 31 44 11 9 4 0 1 76 13 297
2017 Term 48 46 2 0 2 3 0 96 2 41
2014 Indeterminate (permanent) 31 41 13 9 6 0 0 72 15 358
2014 Term 38 32 20 9 0 0 0 71 9 27
2014 Casual 67 13 13 0 7 0 0 80 7 15
2014 Student 46 46 0 8 0 0 0 92 8 13

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 36 11 4 5 1 1 80 9 352
2018 Term 66 27 4 0 0 4 0 96 0 53
2018 Casual 51 30 9 0 9 0 0 81 9 13
2018 Student 79 14 0 0 0 7 0 100 0 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 31 14 4 3 3 1 78 7 350
2018 Term 56 18 14 2 0 6 2 82 3 50
2018 Casual 60 20 0 10 0 10 0 88 12 12
2018 Student 50 29 21 0 0 0 0 79 0 14
2017 Indeterminate (permanent) 34 38 16 4 4 4 1 75 8 297
2017 Term 34 26 14 5 3 18 0 73 9 41
2014 Indeterminate (permanent) 30 39 18 4 5 3 0 72 9 359
2014 Term 52 27 6 0 0 5 10 93 0 27
2014 Casual 74 19 0 0 0 0 7 100 0 15
2014 Student 38 38 8 0 0 15 0 91 0 13

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 37 12 5 3 2 1 80 7 350
2018 Term 64 17 7 4 2 5 0 86 7 51
2018 Casual 71 11 9 9 0 0 0 81 9 13
2018 Student 64 29 0 0 0 7 0 100 0 14
2017 Indeterminate (permanent) 28 44 14 5 5 3 0 75 10 297
2017 Term 45 37 3 5 3 7 0 89 8 40
2014 Indeterminate (permanent) 30 40 16 8 4 1 0 72 12 359
2014 Term 46 44 10 0 0 0 0 90 0 27
2014 Casual 60 40 0 0 0 0 0 100 0 15
2014 Student 38 46 8 8 0 0 0 85 8 13
2011 Indeterminate (permanent) 29 38 19 5 5 3 0 70 11 412
2011 Term 41 22 23 2 5 6 0 68 8 38
2011 Student 50 31 8 0 0 0 10 91 0 10

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 33 8 4 4 0 0 84 8 347
2018 Term 77 17 2 4 0 0 0 94 4 49
2018 Casual 81 9 0 0 9 0 0 91 9 13
2018 Student 86 14 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 40 40 10 6 4 0 0 80 10 296
2017 Term 70 26 4 0 0 0 0 96 0 41
2014 Indeterminate (permanent) 36 39 14 6 4 0 0 75 11 359
2014 Term 68 29 0 0 3 0 0 97 3 27
2014 Casual 74 26 0 0 0 0 0 100 0 15
2014 Student 69 23 8 0 0 0 0 92 0 13
2011 Indeterminate (permanent) 38 38 13 5 6 0 0 76 11 411
2011 Term 58 29 5 7 0 0 0 87 7 38
2011 Student 71 29 0 0 0 0 0 100 0 10
2008 Indeterminate (permanent) 32 40 13 9 5 1 0 73 14 381
2008 Term 50 28 9 6 3 3 0 81 10 32
2008 Student 53 27 7 7 7 0 0 80 13 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 29 17 12 9 5 4 59 22 350
2018 Term 44 10 12 5 1 20 6 74 9 52
2018 Casual 19 35 12 9 9 15 0 63 22 13
2018 Student 50 29 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 19 30 19 14 11 2 5 53 27 296
2017 Term 17 20 20 7 2 21 13 55 14 41
2014 Indeterminate (permanent) 19 27 21 13 14 3 4 49 29 359
2014 Term 28 30 10 10 3 18 0 71 17 27
2014 Casual 41 32 20 0 7 0 0 73 7 15
2014 Student 46 23 23 0 8 0 0 69 8 13

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 36 15 5 5 2 1 75 10 352
2018 Term 63 24 1 7 1 0 4 90 9 53
2018 Casual 33 28 20 0 19 0 0 61 19 13
2018 Student 50 21 14 0 0 14 0 83 0 14
2017 Indeterminate (permanent) 35 34 14 9 4 4 1 72 14 295
2017 Term 45 35 4 9 0 6 0 86 10 41
2014 Indeterminate (permanent) 29 34 18 7 6 5 1 67 14 358
2014 Term 44 44 7 6 0 0 0 87 6 27
2014 Casual 41 26 13 20 0 0 0 67 20 15
2014 Student 23 38 15 23 0 0 0 62 23 13
2011 Indeterminate (permanent) 35 32 11 8 8 5 2 72 17 410
2011 Term 47 27 13 8 3 2 0 75 11 38
2011 Student 60 8 21 10 0 0 0 69 10 10
2008 Indeterminate (permanent) 28 39 12 9 7 5 1 71 16 384
2008 Term 28 31 6 16 9 3 6 66 28 32
2008 Student 27 20 13 20 13 0 7 50 36 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 35 21 8 6 1 1 65 13 351
2018 Term 60 25 8 4 1 0 1 87 5 53
2018 Casual 46 36 0 0 9 0 9 90 10 13
2018 Student 50 21 21 0 0 7 0 77 0 14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 21 21 18 13 14 10 4 48 31 350
2018 Term 35 26 8 7 4 12 8 77 13 53
2018 Casual 52 17 7 0 9 15 0 81 11 13
2018 Student 50 21 0 0 0 14 14 100 0 14
2017 Indeterminate (permanent) 14 21 20 14 13 14 4 42 33 297
2017 Term 20 29 4 5 6 33 2 76 17 41
2014 Indeterminate (permanent) 14 19 23 17 17 9 3 37 38 359
2014 Term 28 26 4 10 6 26 0 74 21 27
2014 Casual 34 27 20 7 0 6 7 70 8 15
2014 Student 31 23 23 0 15 0 8 58 17 13
2011 Indeterminate (permanent) 16 19 20 15 15 13 3 41 35 411
2011 Term 22 21 17 4 3 31 2 64 11 38
2011 Student 29 29 10 0 0 10 21 85 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 15 85 352
2018 Term 9 91 53

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 56

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 69 56

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 56

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 56

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 56

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 56

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 42 56

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 56

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 59 56

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 56

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 56

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 36 56

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 56

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 54 56

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 56

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 56

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 57 56

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 56

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 56

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 56

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 8 56

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 56

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 56

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 54

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 54

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 54

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 54

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 54

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 11 54

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 54

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 12 54

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 16 54

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 10 54

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 54

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 54

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 51 54

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 54

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 15 21 9 9 19 8 45 26 349
2018 Term 21 12 8 1 1 42 14 76 7 53
2018 Casual 34 20 7 0 9 29 0 77 13 13
2018 Student 21 14 7 7 0 36 14 71 14 14
2017 Indeterminate (permanent) 11 19 21 8 10 24 6 43 27 297
2017 Term 5 9 11 6 2 40 26 41 25 41
2014 Indeterminate (permanent) 15 16 23 8 8 25 5 44 23 358
2014 Term 16 22 16 0 3 33 10 67 5 27
2014 Casual 30 7 14 0 7 21 21 63 13 14
2014 Student 31 8 15 0 0 23 23 71 0 13

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 31 19 8 7 7 1 63 16 350
2018 Term 44 17 12 2 1 23 0 80 5 53
2018 Casual 45 22 0 0 9 24 0 88 12 13
2018 Student 50 29 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 22 34 19 5 9 11 0 63 16 296
2017 Term 19 30 19 2 2 26 3 68 6 41
2014 Indeterminate (permanent) 20 32 22 8 6 10 1 59 16 358
2014 Term 32 40 14 2 3 9 0 79 6 27
2014 Casual 34 27 0 0 7 19 13 90 10 15
2014 Student 31 23 23 0 8 15 0 64 9 13
2011 Indeterminate (permanent) 33 33 16 8 5 5 0 69 14 411
2011 Term 43 13 11 0 3 30 0 80 5 38
2011 Student 31 29 10 0 0 29 0 85 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 8 92 350
2018 Student 0 100 14

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 37 26

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 65 26

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 18 26

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 26

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 26

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 32 26

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 17 26

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 22 26

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 19 26

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 26

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 23 26

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 26

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 43 26

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 26 26

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 26

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 38 26

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 26

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 16 26 4 4 25 7 50 12 349
2018 Term 23 10 8 0 1 42 16 78 3 53
2018 Casual 43 11 7 0 9 29 0 77 13 13
2018 Student 21 14 0 0 7 36 21 83 17 14
2017 Indeterminate (permanent) 17 17 18 2 5 32 9 57 12 296
2017 Term 8 11 14 2 2 42 21 51 11 41
2014 Indeterminate (permanent) 13 14 25 3 4 36 5 46 11 358
2014 Term 16 30 3 0 3 34 13 87 6 27
2014 Casual 28 7 13 0 0 46 7 73 0 15
2014 Student 15 15 8 0 0 31 31 80 0 13

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 31 25 5 3 10 1 63 9 350
2018 Term 42 15 11 2 1 27 1 79 5 53
2018 Casual 49 18 0 0 9 24 0 88 12 13
2018 Student 43 29 0 7 0 21 0 91 9 14
2017 Indeterminate (permanent) 27 31 16 3 5 16 2 71 9 295
2017 Term 16 39 14 2 0 24 5 78 3 41
2014 Indeterminate (permanent) 22 30 22 3 3 19 2 65 7 358
2014 Term 28 31 16 2 0 16 6 76 3 27
2014 Casual 41 20 0 0 0 33 7 100 0 15
2014 Student 31 38 8 0 0 23 0 90 0 13
2011 Indeterminate (permanent) 33 32 17 5 3 11 0 73 8 410
2011 Term 50 9 12 0 3 25 0 80 4 38
2011 Student 42 37 10 0 0 10 0 88 0 10
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 60 22 6 4 7 1 1 84 10 349
2018 Term 54 26 9 0 6 2 2 84 6 52
2018 Casual 60 17 0 0 9 15 0 89 11 13
2018 Student 79 7 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 51 26 12 3 6 2 0 79 9 297
2017 Term 59 15 13 3 2 7 0 80 6 40

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 33 41 12 7 4 2 0 77 11 351
2018 Term 30 31 13 10 6 7 2 67 18 53
2018 Casual 45 27 0 0 9 9 9 88 12 13
2018 Student 29 50 7 7 0 7 0 85 8 14
2017 Indeterminate (permanent) 21 45 20 5 5 4 0 69 10 297
2017 Term 17 38 13 10 11 11 0 63 23 40

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 31 18 15 7 1 0 59 22 351
2018 Term 34 38 11 7 4 5 2 77 12 53
2018 Casual 41 33 0 0 10 15 0 88 12 12
2018 Student 43 36 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 14 35 23 18 8 2 0 50 27 297
2017 Term 25 34 15 15 3 8 0 65 19 40

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 30 16 9 8 1 1 67 17 351
2018 Term 29 20 20 13 12 1 5 52 27 53
2018 Casual 49 29 0 13 9 0 0 78 22 13
2018 Student 21 43 14 14 7 0 0 64 21 14
2017 Indeterminate (permanent) 34 27 15 9 11 0 4 62 22 297
2017 Term 31 21 21 12 4 3 7 58 18 41

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 19 24 26 17 14 0 1 43 31 350
2018 Term 20 28 29 13 4 5 2 52 17 53
2018 Casual 77 6 17 0 0 0 0 83 0 13
2018 Student 50 29 7 14 0 0 0 79 14 14
2017 Indeterminate (permanent) 15 25 25 20 14 0 1 40 34 296
2017 Term 16 34 22 17 2 3 5 55 21 41

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 32 23 12 6 0 1 58 18 349
2018 Term 37 28 15 7 3 4 6 72 11 52
2018 Casual 87 6 7 0 0 0 0 93 0 13
2018 Student 64 29 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 24 26 24 11 11 0 3 52 23 295
2017 Term 30 36 6 13 2 3 10 75 18 41

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 16 22 24 16 20 1 1 39 37 350
2018 Term 46 19 13 6 3 2 9 75 10 53
2018 Casual 54 30 0 0 17 0 0 83 17 13
2018 Student 50 21 14 7 7 0 0 71 14 14
2017 Indeterminate (permanent) 13 18 19 23 24 0 2 32 49 297
2017 Term 31 27 17 7 5 3 10 67 14 41

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 21 15 6 6 1 5 73 12 348
2018 Term 37 21 18 0 10 6 8 67 12 53
2018 Casual 77 15 7 0 0 0 0 93 0 13
2018 Student 79 14 7 0 0 0 0 93 0 14
2017 Indeterminate (permanent) 40 27 12 5 5 1 10 76 11 295
2017 Term 22 27 18 7 5 3 17 61 16 41

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 25 23 12 9 1 1 55 21 350
2018 Term 39 34 15 4 4 2 2 77 8 51
2018 Casual 59 31 9 0 0 0 0 91 0 13
2018 Student 79 21 0 0 0 0 0 100 0 14
2017 Indeterminate (permanent) 27 32 18 11 10 0 2 61 21 296
2017 Term 14 49 20 5 5 3 3 68 11 39

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 31 21 9 6 2 2 63 15 353
2018 Term 55 20 9 4 1 1 10 84 6 53
2018 Casual 63 20 7 0 0 9 0 92 0 13
2018 Student 71 14 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 23 29 21 13 10 0 4 55 24 295
2017 Term 32 31 24 0 0 3 10 73 0 40

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 31 24 13 7 0 1 55 20 353
2018 Term 44 29 10 2 1 3 10 84 4 53
2018 Casual 63 21 7 0 0 9 0 92 0 13
2018 Student 43 29 21 7 0 0 0 71 7 14
2017 Indeterminate (permanent) 21 29 25 11 10 0 3 52 22 296
2017 Term 37 35 7 12 0 3 8 80 13 40

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 29 19 11 6 0 2 64 17 351
2018 Term 45 27 16 2 4 0 6 76 6 53
2018 Casual 51 39 10 0 0 0 0 90 0 12
2018 Student 50 7 21 14 7 0 0 57 21 14
2017 Indeterminate (permanent) 29 27 18 12 9 1 3 59 22 296
2017 Term 41 38 13 0 0 3 5 86 0 40

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 33 16 14 4 0 2 66 18 351
2018 Term 52 31 5 5 4 0 4 86 9 52
2018 Casual 78 22 0 0 0 0 0 100 0 13
2018 Student 36 36 21 0 7 0 0 71 7 14
2017 Indeterminate (permanent) 34 29 17 11 6 0 3 66 17 296
2017 Term 36 25 27 5 0 3 5 66 5 40

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 24 13 7 3 1 2 77 10 350
2018 Term 63 22 5 7 0 0 4 88 7 52
2018 Casual 67 33 0 0 0 0 0 100 0 13
2018 Student 64 14 14 0 7 0 0 79 7 14
2017 Indeterminate (permanent) 52 23 16 4 4 0 2 77 7 296
2017 Term 48 21 23 3 0 0 5 73 3 41

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 67 16 7 2 2 0 8 89 4 351
2018 Term 71 15 5 2 0 0 6 92 2 53
2018 Casual 93 7 0 0 0 0 0 100 0 13
2018 Student 93 0 0 7 0 0 0 93 7 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 65 13 8 5 4 1 5 82 9 352
2018 Term 78 7 2 2 1 0 10 94 3 53
2018 Casual 83 7 0 0 9 0 0 91 9 13
2018 Student 86 7 0 7 0 0 0 93 7 14
2017 Indeterminate (permanent) 64 16 5 6 4 0 5 84 11 296
2017 Term 81 7 0 2 0 3 7 97 3 41

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 30 13 5 4 1 2 79 8 350
2018 Term 70 17 5 2 0 0 6 93 2 53
2018 Casual 71 15 0 5 9 0 0 85 15 13
2018 Student 64 29 0 0 7 0 0 93 7 14
2017 Indeterminate (permanent) 44 31 12 7 4 0 3 77 11 295
2017 Term 69 24 2 2 0 0 3 95 2 41

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 23 12 8 5 1 1 75 13 348
2018 Term 78 9 5 2 1 0 6 92 3 53
2018 Casual 68 16 6 0 10 0 0 84 10 12
2018 Student 86 0 0 7 7 0 0 86 14 14
2017 Indeterminate (permanent) 52 23 8 8 6 1 3 78 14 296
2017 Term 67 22 7 0 0 0 4 92 0 41

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 12 8 4 1 1 24 83 6 349
2018 Term 65 2 0 0 0 0 33 100 0 53
2018 Casual 89 0 0 0 0 0 11 100 0 13
2018 Student 86 0 0 0 0 0 14 100 0 14
2017 Indeterminate (permanent) 40 15 6 5 2 0 33 81 10 296
2017 Term 68 7 3 0 0 0 22 97 0 41

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 23 11 4 2 1 5 82 7 350
2018 Term 81 5 0 0 2 0 13 98 2 53
2018 Casual 74 9 7 9 0 0 0 83 9 13
2018 Student 86 7 0 0 0 0 7 100 0 14
2017 Indeterminate (permanent) 58 16 10 5 3 0 8 81 8 296
2017 Term 73 10 5 2 0 0 10 92 2 40

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 79 9 2 2 2 0 5 94 4 350
2018 Term 40 14 11 20 5 0 9 60 28 53
2018 Casual 20 15 6 26 34 0 0 35 59 13
2018 Student 79 0 0 7 0 0 14 92 8 14
2017 Indeterminate (permanent) 69 15 5 2 2 1 6 91 4 295
2017 Term 29 17 17 11 20 0 5 49 32 41

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 25 15 5 2 1 2 77 7 351
2018 Term 65 19 9 0 0 0 8 90 0 53
2018 Casual 78 13 0 0 9 0 0 91 9 13
2018 Student 64 21 0 7 0 0 7 92 8 14
2017 Indeterminate (permanent) 48 27 14 5 3 0 4 78 8 296
2017 Term 70 15 9 0 3 0 3 88 3 41

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 30 34 15 5 0 0 46 20 350
2018 Term 25 40 29 6 0 0 0 65 6 53
2018 Casual 35 33 15 17 0 0 0 69 17 13
2018 Student 36 43 14 7 0 0 0 79 7 14
2017 Indeterminate (permanent) 13 30 36 15 6 0 0 43 21 297
2017 Term 14 36 42 8 0 0 0 50 8 41

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 21 42 17 12 0 0 29 29 348
2018 Term 0 7 35 39 17 0 2 58 7 53
2018 Casual 9 7 20 24 39 0 0 63 17 13
2018 Student 7 7 29 36 21 0 0 57 14 14
2017 Indeterminate (permanent) 5 22 39 22 10 1 1 33 28 295
2017 Term 0 10 41 26 24 0 0 49 10 41
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 27 12 7 4 3 1 48 52 352
2018 Term 40 16 16 7 8 7 5 45 55 53
2018 Casual 45 24 5 17 0 9 0 50 50 13
2018 Student 57 21 0 7 14 0 0 57 43 14
2017 Indeterminate (permanent) 48 23 17 5 4 4 1 50 50 296
2017 Term 48 10 18 4 6 11 3 55 45 41

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 15 175
2018 Term 35 26
2017 Indeterminate (permanent) 15 139
2017 Term 45 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 27 175
2018 Term 22 26
2017 Indeterminate (permanent) 30 139
2017 Term 44 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 24 175
2018 Term 13 26
2017 Indeterminate (permanent) 20 139
2017 Term 24 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 39 175
2018 Term 10 26
2017 Indeterminate (permanent) 48 139
2017 Term 33 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 6 175
2018 Term 0 26
2017 Indeterminate (permanent) 6 139
2017 Term 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 20 175
2018 Term 8 26

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 30 175
2018 Term 53 26
2017 Indeterminate (permanent) 39 139
2017 Term 44 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 9 58 11 9 2 10 163
2018 Term 8 61 8 13 0 9 24
2017 Indeterminate (permanent) 11 56 20 4 5 5 136
2017 Term 13 71 0 11 0 5 17

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 55 45 175
2018 Term 26 74 25

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 13 10 8 8 2 10 70 18 352
2018 Term 57 4 7 5 0 5 21 84 7 53
2018 Casual 59 17 0 0 9 15 0 89 11 13
2018 Student 57 0 7 7 0 0 29 80 10 14

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 24 19 16 11 1 5 51 29 175
2018 Term 18 23 10 38 6 0 5 43 47 25
2017 Indeterminate (permanent) 16 33 18 12 12 1 8 53 26 141
2017 Term 25 13 11 18 16 0 18 46 41 17

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 9 15 14 12 17 4 29 35 44 175
2018 Term 13 15 3 10 36 5 19 36 60 25
2017 Indeterminate (permanent) 8 19 16 11 16 3 27 38 39 139
2017 Term 14 7 14 6 28 7 25 30 50 17
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