2018 Public Service Employee Survey Results by Theme for Privy Council Office by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 52 19 0 0 0 0 81 0 27
2018 CS-02 33 58 8 0 0 0 0 92 0 12
2017 CS 48 36 7 3 0 3 3 90 3 31
2014 CS 27 47 3 13 10 0 0 73 23 30
2014 CS-01 20 40 10 20 10 0 0 60 30 10
2011 CS 27 44 19 4 6 0 0 71 10 48
2011 CS-01 35 41 18 0 6 0 0 76 6 17
2011 CS-02 15 38 23 15 8 0 0 54 23 13
2011 CS-03 31 54 15 0 0 0 0 85 0 13

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 59 7 15 0 0 0 78 15 27
2018 CS-02 17 67 8 8 0 0 0 83 8 12
2017 CS 32 39 13 7 7 0 3 73 13 31

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 30 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2017 CS 58 42 0 0 0 0 0 100 0 31
2014 CS 70 17 13 0 0 0 0 87 0 30
2014 CS-01 60 20 20 0 0 0 0 80 0 10
2011 CS 48 38 10 4 0 0 0 85 4 48
2011 CS-01 53 41 0 6 0 0 0 94 6 17
2011 CS-02 38 38 23 0 0 0 0 77 0 13
2011 CS-03 46 38 15 0 0 0 0 85 0 13

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 37 11 0 0 0 0 89 0 27
2018 CS-02 50 42 8 0 0 0 0 92 0 12
2017 CS 38 52 3 0 3 0 3 93 3 31
2014 CS 40 43 3 7 7 0 0 83 13 30
2014 CS-01 20 60 10 0 10 0 0 80 10 10
2011 CS 29 48 13 6 4 0 0 77 10 48
2011 CS-01 41 35 12 6 6 0 0 76 12 17
2011 CS-02 8 54 23 8 8 0 0 62 15 13
2011 CS-03 38 54 8 0 0 0 0 92 0 13

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 41 26 4 0 0 0 70 4 27
2018 CS-02 42 33 25 0 0 0 0 75 0 12
2017 CS 26 48 13 13 0 0 0 74 13 31
2014 CS 23 30 20 20 7 0 0 53 27 30
2014 CS-01 10 30 30 20 10 0 0 40 30 10
2011 CS 31 19 27 13 10 0 0 50 23 48
2011 CS-01 47 6 24 18 6 0 0 53 24 17
2011 CS-02 0 23 31 23 23 0 0 23 46 13
2011 CS-03 46 31 23 0 0 0 0 77 0 13

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 37 30 0 0 0 0 70 0 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12
2017 CS 32 55 0 10 0 0 3 90 10 31
2014 CS 27 30 23 17 3 0 0 57 20 30
2014 CS-01 20 30 30 10 10 0 0 50 20 10
2011 CS 34 19 21 11 15 0 0 53 26 47
2011 CS-01 44 6 19 13 19 0 0 50 31 16
2011 CS-02 8 23 23 15 31 0 0 31 46 13
2011 CS-03 46 38 15 0 0 0 0 85 0 13

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 33 30 7 4 7 0 56 12 27
2018 CS-02 33 33 17 0 8 8 0 73 9 12
2017 CS 28 29 16 10 7 6 3 64 18 31
2014 CS 27 23 13 23 13 0 0 50 37 30
2014 CS-01 20 20 20 30 10 0 0 40 40 10
2011 CS 33 19 21 15 10 2 0 53 26 48
2011 CS-01 29 18 18 29 6 0 0 47 35 17
2011 CS-02 23 8 31 8 23 8 0 33 33 13
2011 CS-03 46 31 15 8 0 0 0 77 8 13
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 19 15 4 0 0 4 81 4 27
2018 CS-02 50 25 17 0 0 0 8 82 0 12
2017 CS 39 46 9 3 0 0 3 87 3 31
2014 CS 30 30 20 10 7 3 0 62 17 30
2014 CS-01 20 30 20 20 10 0 0 50 30 10
2011 CS 35 25 17 8 13 2 0 62 21 48
2011 CS-01 47 29 6 12 0 6 0 81 13 17
2011 CS-02 8 23 15 15 38 0 0 31 54 13
2011 CS-03 38 31 23 0 8 0 0 69 8 13

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 56 22 7 11 0 0 4 81 12 27
2018 CS-02 50 25 8 8 0 0 8 82 9 12
2017 CS 42 39 7 3 6 0 3 84 10 31
2014 CS 30 20 13 20 13 3 0 52 34 30
2014 CS-01 20 20 10 30 10 10 0 44 44 10
2011 CS 25 17 27 21 10 0 0 42 31 48
2011 CS-01 35 29 24 6 6 0 0 65 12 17
2011 CS-02 0 8 38 31 23 0 0 8 54 13
2011 CS-03 23 15 15 38 8 0 0 38 46 13

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 67 19 4 4 4 0 4 88 8 27
2018 CS-02 75 8 8 0 0 0 8 91 0 12
2017 CS 45 39 3 7 3 0 3 87 10 31
2014 CS 40 37 10 7 7 0 0 77 13 30
2014 CS-01 20 40 30 10 0 0 0 60 10 10

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 41 19 4 4 4 0 73 8 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12
2017 CS 26 40 13 7 0 13 0 77 8 30
2014 CS 20 33 23 7 10 7 0 57 18 30
2014 CS-01 20 20 30 0 20 10 0 44 22 10
2011 CS 17 33 15 10 19 6 0 53 31 48
2011 CS-01 29 24 18 6 18 6 0 56 25 17
2011 CS-02 8 15 0 31 38 8 0 25 75 13
2011 CS-03 0 69 15 0 8 8 0 75 8 13

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 42 15 12 4 4 0 68 16 26
2018 CS-02 25 50 17 8 0 0 0 75 8 12
2017 CS 19 46 16 10 3 6 0 69 14 31
2014 CS 23 30 17 10 17 3 0 55 28 30
2014 CS-01 20 20 20 10 20 10 0 44 33 10
2011 CS 10 29 25 6 27 2 0 40 34 48
2011 CS-01 18 35 6 12 29 0 0 53 41 17
2011 CS-02 0 15 31 0 54 0 0 15 54 13
2011 CS-03 8 38 38 0 8 8 0 50 8 13

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 41 19 11 4 11 0 63 17 27
2018 CS-02 25 25 33 0 0 17 0 60 0 12
2017 CS 6 49 23 13 3 6 0 58 17 31
2014 CS 17 23 27 7 17 10 0 44 26 30
2014 CS-01 20 10 30 0 20 20 0 38 25 10
2011 CS 13 25 29 13 19 2 0 38 32 48
2011 CS-01 12 29 24 12 24 0 0 41 35 17
2011 CS-02 0 8 31 15 38 8 0 8 58 13
2011 CS-03 15 38 31 15 0 0 0 54 15 13

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 30 30 19 7 4 0 42 27 27
2018 CS-02 17 25 42 8 0 8 0 45 9 12
2017 CS 9 39 23 16 10 3 0 50 26 31
2014 CS 10 23 17 10 27 13 0 38 42 30
2014 CS-01 20 0 30 10 30 10 0 22 44 10
2011 CS 4 27 23 27 19 0 0 31 46 48
2011 CS-01 6 35 18 18 24 0 0 41 41 17
2011 CS-02 0 0 31 31 38 0 0 0 69 13
2011 CS-03 0 38 23 38 0 0 0 38 38 13
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 37 22 7 7 0 0 63 15 27
2018 CS-02 33 33 25 8 0 0 0 67 8 12
2017 CS 16 52 10 10 7 3 3 72 17 31
2014 CS 27 20 17 13 23 0 0 47 37 30
2014 CS-01 20 30 20 0 30 0 0 50 30 10
2011 CS 10 23 27 23 17 0 0 33 40 48
2011 CS-01 12 29 18 29 12 0 0 41 41 17
2011 CS-02 0 15 38 8 38 0 0 15 46 13
2011 CS-03 15 15 38 23 8 0 0 31 31 13

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 46 27 8 0 0 0 65 8 26
2018 CS-02 17 67 8 8 0 0 0 83 8 12
2017 CS 13 49 16 19 0 3 0 64 20 31

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 26 41 7 7 7 7 35 17 27
2018 CS-02 8 17 42 8 0 17 8 33 11 12
2017 CS 16 26 12 13 10 19 3 54 29 31
2014 CS 13 10 27 20 17 13 0 27 42 30
2014 CS-01 0 20 20 30 30 0 0 20 60 10

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 41 15 7 0 0 4 77 8 27
2018 CS-02 42 50 0 0 0 0 8 100 0 12
2017 CS 22 49 13 3 6 3 3 76 10 31
2014 CS 30 37 17 13 3 0 0 67 17 30
2014 CS-01 30 30 20 20 0 0 0 60 20 10
2011 CS 23 21 29 13 15 0 0 44 27 48
2011 CS-01 29 41 18 6 6 0 0 71 12 17
2011 CS-02 0 0 46 15 38 0 0 0 54 13
2011 CS-03 31 15 23 23 8 0 0 46 31 13

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 CS 25 34 16 0 0 17 9 79 0 12

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 58 12 12 0 0 0 77 12 26
2018 CS-02 25 58 17 0 0 0 0 83 0 12
2017 CS 29 26 20 13 3 6 3 60 18 31
2014 CS 13 33 30 10 10 0 3 48 21 30
2014 CS-01 0 50 30 20 0 0 0 50 20 10
2011 CS 21 43 15 13 6 0 2 65 20 47
2011 CS-01 29 47 6 6 6 0 6 81 13 17
2011 CS-02 8 42 25 8 17 0 0 50 25 12
2011 CS-03 23 46 15 15 0 0 0 69 15 13

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 41 19 0 0 0 0 81 0 27
2018 CS-02 50 25 25 0 0 0 0 75 0 12
2017 CS 45 42 3 3 3 0 3 90 7 31
2014 CS 37 40 13 3 7 0 0 77 10 30
2014 CS-01 20 50 20 0 10 0 0 70 10 10
2011 CS 40 31 13 10 6 0 0 71 17 48
2011 CS-01 35 24 18 18 6 0 0 59 24 17
2011 CS-02 23 46 15 8 8 0 0 69 15 13
2011 CS-03 62 23 8 8 0 0 0 85 8 13

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 38 50 12 0 0 0 0 88 0 26
2018 CS-02 45 36 18 0 0 0 0 82 0 11
2017 CS 48 46 3 0 0 0 3 97 0 31
2014 CS 43 40 10 0 7 0 0 83 7 30
2014 CS-01 30 50 20 0 0 0 0 80 0 10
2011 CS 40 44 8 4 4 0 0 83 8 48
2011 CS-01 41 35 12 12 0 0 0 76 12 17
2011 CS-02 23 54 15 0 8 0 0 77 8 13
2011 CS-03 46 46 0 0 8 0 0 92 8 13

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 35 27 8 12 4 0 52 20 26
2018 CS-02 18 27 45 0 0 9 0 50 0 11
2017 CS 6 39 10 19 16 10 0 50 39 31
2014 CS 20 13 20 20 23 0 3 34 45 30
2014 CS-01 20 20 20 40 0 0 0 40 40 10
2011 CS 15 35 13 10 23 4 0 52 35 48
2011 CS-01 18 41 12 6 18 6 0 63 25 17
2011 CS-02 8 8 15 15 54 0 0 15 69 13
2011 CS-03 15 46 15 15 0 8 0 67 17 13

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 19 41 7 19 0 0 33 26 27
2018 CS-02 8 25 50 8 8 0 0 33 17 12
2017 CS 6 30 20 10 30 0 3 38 42 30
2014 CS 10 13 13 20 37 3 3 25 61 30
2014 CS-01 10 10 20 30 30 0 0 20 60 10
2011 CS 4 15 15 15 46 4 2 20 64 48
2011 CS-01 6 6 6 12 65 6 0 13 81 17
2011 CS-02 0 0 23 15 62 0 0 0 77 13
2011 CS-03 0 38 23 15 15 8 0 42 33 13

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 48 11 4 7 0 0 78 11 27
2018 CS-02 8 67 17 0 8 0 0 75 8 12
2017 CS 35 46 3 10 3 0 3 83 13 31
2014 CS 20 33 27 13 7 0 0 53 20 30
2014 CS-01 0 30 60 0 10 0 0 30 10 10
2011 CS 25 33 21 15 6 0 0 58 21 48
2011 CS-01 29 29 24 12 6 0 0 59 18 17
2011 CS-02 8 23 23 31 15 0 0 31 46 13
2011 CS-03 31 54 8 8 0 0 0 85 8 13

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 52 11 4 4 0 0 81 7 27
2018 CS-02 8 75 17 0 0 0 0 83 0 12
2017 CS 42 29 20 3 3 0 3 73 7 31
2014 CS 27 40 17 7 7 3 0 69 14 30
2014 CS-01 10 40 30 0 10 10 0 56 11 10

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 44 11 22 7 0 0 59 30 27
2018 CS-02 17 58 8 17 0 0 0 75 17 12
2017 CS 29 48 10 7 3 0 3 80 10 31
2014 CS 23 23 33 17 3 0 0 47 20 30
2014 CS-01 10 40 30 20 0 0 0 50 20 10
2011 CS 29 44 13 10 4 0 0 73 15 48
2011 CS-01 41 41 12 6 0 0 0 82 6 17
2011 CS-02 8 46 8 23 15 0 0 54 38 13
2011 CS-03 38 38 23 0 0 0 0 77 0 13

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 37 37 0 0 4 0 62 0 27
2018 CS-02 17 42 42 0 0 0 0 58 0 12
2017 CS 19 39 19 16 0 7 0 62 17 31

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 37 11 4 4 0 0 81 7 27
2018 CS-02 58 25 8 8 0 0 0 83 8 12
2017 CS 52 39 3 3 0 0 3 94 3 31
2014 CS 23 30 23 13 3 3 3 57 18 30
2014 CS-01 10 30 40 0 10 10 0 44 11 10
2011 CS 33 29 21 10 4 0 2 64 15 48
2011 CS-01 47 24 18 6 0 0 6 75 6 17
2011 CS-02 23 23 23 15 15 0 0 46 31 13
2011 CS-03 31 38 23 8 0 0 0 69 8 13

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 44 26 0 7 0 0 67 7 27
2018 CS-02 33 50 17 0 0 0 0 83 0 12
2017 CS 23 57 13 0 3 0 3 83 3 30
2014 CS 20 33 23 17 0 3 3 57 18 30
2014 CS-01 20 60 10 10 0 0 0 80 10 10
2011 CS 38 32 15 9 4 0 2 72 13 47
2011 CS-01 56 19 13 0 13 0 0 75 13 16
2011 CS-02 31 23 23 23 0 0 0 54 23 13
2011 CS-03 31 54 8 0 0 0 8 92 0 13

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 CS 19 48 33 27
2018 CS-02 17 58 25 12
2017 CS 29 51 19 31
2014 CS 33 33 33 30
2014 CS-01 20 50 30 10
2011 CS 35 27 38 48
2011 CS-01 35 24 41 17
2011 CS-02 46 23 31 13
2011 CS-03 15 38 46 13

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2014 CS 0 20 60 0 9999 20 10
2011 CS 0 12 71 0 9999 18 17
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 56 4 11 0 0 0 85 11 27
2018 CS-02 25 58 0 17 0 0 0 83 17 12
2017 CS 38 39 13 3 3 0 3 80 7 31
2014 CS 47 20 13 10 7 3 0 69 17 30
2014 CS-01 40 30 0 10 10 10 0 78 22 10
2011 CS 27 38 21 2 13 0 0 65 15 48
2011 CS-01 35 41 6 0 18 0 0 76 18 17
2011 CS-02 8 31 38 0 23 0 0 38 23 13
2011 CS-03 31 38 23 8 0 0 0 69 8 13

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 41 30 11 0 0 0 59 11 27
2018 CS-02 25 33 42 0 0 0 0 58 0 12
2017 CS 28 49 7 7 7 3 0 80 13 31
2014 CS 13 37 23 13 10 3 0 52 24 30
2014 CS-01 10 40 20 10 10 10 0 56 22 10
2011 CS 26 28 17 13 15 2 0 54 28 47
2011 CS-01 24 18 24 18 12 6 0 44 31 17
2011 CS-02 8 15 23 23 31 0 0 23 54 13
2011 CS-03 42 42 8 0 8 0 0 83 8 12

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 22 37 11 4 4 0 15 46 27
2018 CS-02 17 25 33 17 8 0 0 25 42 12
2017 CS 3 25 39 16 3 7 6 22 33 31
2014 CS 7 33 43 7 7 0 3 14 41 30
2014 CS-01 10 20 40 10 20 0 0 30 30 10
2011 CS 27 21 23 13 13 0 4 26 50 48
2011 CS-01 18 12 29 18 18 0 6 38 31 17
2011 CS-02 54 23 8 8 8 0 0 15 77 13
2011 CS-03 15 31 23 15 8 0 8 25 50 13

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 11 15 26 37 11 0 0 48 26 27
2018 CS-02 0 17 25 33 25 0 0 58 17 12
2017 CS 0 20 29 19 10 13 9 37 25 31
2014 CS 13 7 37 20 13 7 3 37 22 30
2014 CS-01 10 10 40 20 20 0 0 40 20 10
2011 CS 13 6 31 29 17 0 4 48 20 48
2011 CS-01 6 6 35 35 12 0 6 50 13 17
2011 CS-02 31 15 23 15 15 0 0 31 46 13
2011 CS-03 0 0 38 31 23 0 8 58 0 13

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 11 19 48 4 0 4 54 27 27
2018 CS-02 17 8 17 50 0 0 8 55 27 12
2017 CS 13 23 33 19 3 3 6 25 40 31
2014 CS 13 13 37 20 10 7 0 32 29 30
2014 CS-01 0 20 50 10 20 0 0 30 20 10
2011 CS 6 13 25 40 10 0 6 53 20 48
2011 CS-01 0 12 29 41 12 0 6 56 13 17
2011 CS-02 15 15 23 38 8 0 0 46 31 13
2011 CS-03 0 15 23 38 8 0 15 55 18 13

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 22 22 26 11 0 0 37 41 27
2018 CS-02 17 8 17 42 17 0 0 58 25 12
2017 CS 6 17 54 17 0 0 6 18 25 30
2014 CS 3 20 43 23 10 0 0 33 23 30
2014 CS-01 0 10 40 30 20 0 0 50 10 10
2011 CS 17 25 17 19 15 0 8 36 45 48
2011 CS-01 24 6 29 18 12 0 12 33 33 17
2011 CS-02 15 54 15 8 8 0 0 15 69 13
2011 CS-03 8 23 8 23 23 0 15 55 36 13

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 15 37 19 7 0 0 26 37 27
2018 CS-02 0 17 42 33 8 0 0 42 17 12
2017 CS 3 39 39 7 7 0 6 14 45 31
2014 CS 33 13 33 7 7 0 7 14 50 30
2014 CS-01 30 10 20 20 20 0 0 40 40 10
2011 CS 27 25 17 10 17 0 4 28 54 48
2011 CS-01 29 24 12 18 12 0 6 31 56 17
2011 CS-02 31 38 15 0 15 0 0 15 69 13
2011 CS-03 15 23 23 8 23 0 8 33 42 13

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 11 33 19 15 0 0 33 33 27
2018 CS-02 8 8 25 25 33 0 0 58 17 12
2017 CS 10 29 29 20 0 3 9 22 45 31
2014 CS 3 0 30 47 17 0 3 66 3 30
2014 CS-01 0 0 30 50 20 0 0 70 0 10
2011 CS 2 4 19 29 29 0 17 70 8 48
2011 CS-01 6 6 24 12 35 0 18 57 14 17
2011 CS-02 0 8 8 38 38 0 8 83 8 13
2011 CS-03 0 0 23 38 8 0 31 67 0 13

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 22 30 22 19 0 0 41 30 27
2018 CS-02 0 25 17 33 25 0 0 58 25 12
2017 CS 10 17 37 16 7 7 6 26 31 30
2014 CS 7 13 43 20 10 3 3 32 21 30
2014 CS-01 0 10 50 30 10 0 0 40 10 10

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 52 4 4 4 0 0 89 7 27
2018 CS-02 42 50 0 8 0 0 0 92 8 12
2017 CS 51 39 0 7 0 0 3 93 7 31
2014 CS 37 30 20 7 7 0 0 67 13 30
2014 CS-01 30 30 30 10 0 0 0 60 10 10

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 41 46 7 3 0 0 3 90 3 31
2014 CS 27 53 7 13 0 0 0 80 13 30
2014 CS-01 20 60 0 20 0 0 0 80 20 10

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 52 11 4 0 0 0 85 4 27
2018 CS-02 42 42 17 0 0 0 0 83 0 12

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 33 22 0 0 7 0 76 0 27
2018 CS-02 58 33 8 0 0 0 0 92 0 12
2017 CS 33 37 17 3 0 10 0 78 4 30
2014 CS 53 23 10 3 3 7 0 82 7 30
2014 CS-01 60 10 20 10 0 0 0 70 10 10

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 63 7 0 0 0 0 93 0 27
2018 CS-02 50 50 0 0 0 0 0 100 0 12
2017 CS 32 61 3 0 0 3 0 97 0 31
2014 CS 53 20 17 3 0 7 0 79 4 30
2014 CS-01 60 20 20 0 0 0 0 80 0 10
2011 CS 33 33 17 10 2 4 0 70 13 48
2011 CS-01 47 18 24 6 6 0 0 65 12 17
2011 CS-02 8 38 8 31 0 15 0 55 36 13
2011 CS-03 46 31 23 0 0 0 0 77 0 13

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 41 48 11 0 0 0 0 89 0 27
2018 CS-02 42 58 0 0 0 0 0 100 0 12
2017 CS 48 42 3 3 0 0 3 93 3 31
2014 CS 50 23 23 3 0 0 0 73 3 30
2014 CS-01 50 20 30 0 0 0 0 70 0 10
2011 CS 42 23 25 2 8 0 0 65 10 48
2011 CS-01 53 18 18 6 6 0 0 71 12 17
2011 CS-02 15 23 38 0 23 0 0 38 23 13
2011 CS-03 62 23 15 0 0 0 0 85 0 13

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 52 15 0 7 7 0 76 8 27
2018 CS-02 25 42 17 0 8 8 0 73 9 12
2017 CS 37 27 10 3 0 17 7 83 4 30
2014 CS 20 27 23 17 7 3 3 50 25 30
2014 CS-01 10 30 30 30 0 0 0 40 30 10

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 37 30 7 4 0 0 59 11 27
2018 CS-02 8 50 25 17 0 0 0 58 17 12
2017 CS 26 46 7 6 3 10 3 82 11 31
2014 CS 17 40 10 20 13 0 0 57 33 30
2014 CS-01 20 50 10 10 10 0 0 70 20 10
2011 CS 17 27 17 15 13 10 2 50 31 48
2011 CS-01 29 35 6 6 6 12 6 79 14 17
2011 CS-02 0 15 31 31 15 8 0 17 50 13
2011 CS-03 15 23 15 15 23 8 0 42 42 13

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 41 22 4 4 0 0 70 7 27
2018 CS-02 33 42 25 0 0 0 0 75 0 12

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 19 27 31 8 4 12 0 52 13 26
2018 CS-02 17 33 25 0 0 25 0 67 0 12
2017 CS 13 23 29 3 9 20 3 46 16 31
2014 CS 10 10 17 20 23 17 3 25 54 30
2014 CS-01 10 20 10 20 20 20 0 38 50 10
2011 CS 8 13 15 19 29 13 4 25 58 48
2011 CS-01 18 12 12 6 35 18 0 36 50 17
2011 CS-02 0 0 15 23 46 8 8 0 82 13
2011 CS-03 0 23 15 23 15 15 8 30 50 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 26 11 30 0 0 30 4 56 0 27
2018 CS-02 25 17 25 0 0 33 0 63 0 12
2017 CS 19 23 13 3 0 25 16 72 6 31
2014 CS 7 17 27 7 3 37 3 39 17 30
2014 CS-01 20 20 30 0 10 20 0 50 13 10

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 37 19 0 0 11 0 79 0 27
2018 CS-02 33 50 8 0 0 8 0 91 0 12
2017 CS 22 29 16 7 0 25 0 69 9 31
2014 CS 17 20 33 3 3 23 0 48 9 30
2014 CS-01 20 20 30 0 10 20 0 50 13 10
2011 CS 19 27 21 8 6 19 0 56 18 48
2011 CS-01 24 24 24 6 6 18 0 57 14 17
2011 CS-02 0 15 31 23 15 15 0 18 45 13
2011 CS-03 23 38 8 0 0 31 0 89 0 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 0 100 27
2018 CS-02 0 100 12

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 22 15 26 0 0 33 4 59 0 27
2018 CS-02 25 25 17 0 0 33 0 75 0 12
2017 CS 16 26 7 3 0 36 12 81 6 31
2014 CS 17 3 27 0 0 43 10 43 0 30
2014 CS-01 30 0 30 0 0 40 0 50 0 10

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 30 37 26 0 0 7 0 72 0 27
2018 CS-02 25 50 17 0 0 8 0 82 0 12
2017 CS 22 33 23 0 0 19 3 71 0 31
2014 CS 30 10 27 3 0 27 3 57 5 30
2014 CS-01 40 0 30 0 0 30 0 57 0 10
2011 CS 23 33 15 4 6 19 0 69 13 48
2011 CS-01 41 29 18 0 6 6 0 75 6 17
2011 CS-02 0 15 23 15 15 31 0 22 44 13
2011 CS-03 31 38 0 0 0 31 0 100 0 13
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 26 11 0 0 0 4 88 0 27
2018 CS-02 58 25 8 0 0 0 8 91 0 12
2017 CS 58 32 3 3 0 0 3 93 3 31

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 41 22 4 0 0 0 74 4 27
2018 CS-02 25 58 17 0 0 0 0 83 0 12
2017 CS 16 49 7 10 6 13 0 74 18 31

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 44 33 7 0 0 0 59 7 27
2018 CS-02 25 42 25 8 0 0 0 67 8 12
2017 CS 13 49 25 7 0 6 0 66 7 31

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 33 22 22 7 11 0 4 58 19 27
2018 CS-02 42 25 17 8 8 0 0 67 17 12
2017 CS 20 32 29 13 7 0 0 52 20 31

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 33 48 7 7 0 0 37 15 27
2018 CS-02 8 42 50 0 0 0 0 50 0 12
2017 CS 9 36 33 16 6 0 0 45 22 31

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 26 48 11 7 0 0 33 19 27
2018 CS-02 17 33 42 8 0 0 0 50 8 12
2017 CS 10 35 36 7 7 3 3 48 14 31

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 33 30 19 11 0 0 41 30 27
2018 CS-02 17 42 33 8 0 0 0 58 8 12
2017 CS 13 16 36 23 9 3 0 30 33 31

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 26 26 0 7 0 4 65 8 27
2018 CS-02 42 33 17 0 8 0 0 75 8 12
2017 CS 42 46 7 0 3 3 0 90 3 31

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 37 26 19 11 7 0 0 63 19 27
2018 CS-02 50 17 8 17 8 0 0 67 25 12
2017 CS 42 39 13 3 3 0 0 81 6 31

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 15 38 35 4 4 4 0 56 8 26
2018 CS-02 25 33 25 8 0 8 0 64 9 12
2017 CS 26 35 26 3 7 3 0 63 10 31

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 31 42 15 4 4 0 36 20 26
2018 CS-02 8 50 25 8 0 8 0 64 9 12
2017 CS 16 61 16 7 0 0 0 77 7 31

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 23 35 23 12 4 4 0 60 16 26
2018 CS-02 33 33 17 8 0 8 0 73 9 12
2017 CS 29 42 25 3 0 0 0 71 3 31

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 24 44 12 12 4 4 0 71 17 25
2018 CS-02 36 36 0 18 0 9 0 80 20 11
2017 CS 35 52 13 0 0 0 0 87 0 31

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 76 4 8 4 4 4 0 83 8 25
2018 CS-02 82 0 0 9 0 9 0 90 10 11
2017 CS 67 26 3 0 0 0 3 97 0 31

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 69 12 12 0 4 4 0 84 4 26
2018 CS-02 67 8 17 0 0 8 0 82 0 12

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 81 4 8 0 4 4 0 88 4 26
2018 CS-02 83 0 8 0 0 8 0 91 0 12
2017 CS 81 0 9 3 0 3 3 86 3 31

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 58 15 15 0 8 4 0 76 8 26
2018 CS-02 67 8 8 0 8 8 0 82 9 12
2017 CS 55 32 10 0 0 3 0 90 0 31

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 70 15 4 0 7 4 0 88 8 27
2018 CS-02 75 17 0 0 0 8 0 100 0 12
2017 CS 65 16 13 7 0 0 0 81 7 31

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 15 4 0 0 4 19 95 0 27
2018 CS-02 67 0 0 0 0 8 25 100 0 12
2017 CS 58 23 7 0 0 3 10 93 0 31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 59 19 7 4 4 4 4 84 8 27
2018 CS-02 67 0 8 8 0 8 8 80 10 12
2017 CS 77 20 3 0 0 0 0 97 0 30

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 81 4 4 0 4 4 4 92 4 27
2018 CS-02 83 0 0 0 0 8 8 100 0 12
2017 CS 81 10 3 0 3 0 3 94 3 31

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 26 11 0 4 4 4 84 4 27
2018 CS-02 67 17 0 0 0 8 8 100 0 12
2017 CS 64 26 3 3 0 0 3 93 3 31

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 7 33 44 7 7 0 0 41 15 27
2018 CS-02 8 58 33 0 0 0 0 67 0 12
2017 CS 10 32 39 16 0 0 3 44 16 31

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 4 22 37 33 4 0 0 37 26 27
2018 CS-02 0 25 33 33 8 0 0 42 25 12
2017 CS 3 23 30 24 13 3 3 39 28 30
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 44 26 19 4 7 0 0 44 56 27
2018 CS-02 67 8 17 0 8 0 0 67 33 12
2017 CS 29 29 13 13 10 7 0 31 69 31

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 27 15
2017 CS 20 20

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 33 15
2017 CS 19 20

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 CS 27 15
2017 CS 10 20

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 CS 53 15
2017 CS 65 20

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 CS 7 15
2017 CS 5 20

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 CS 20 15

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 CS 27 15
2017 CS 56 20

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 CS 0 33 27 13 7 20 15
2017 CS 11 23 28 17 10 11 18

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 CS 33 67 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 52 15 22 4 7 0 0 67 11 27
2018 CS-02 58 17 8 8 8 0 0 75 17 12

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 13 33 33 0 13 0 7 50 14 15
2017 CS 5 30 15 20 24 0 5 37 47 20

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 CS 0 13 40 13 27 7 0 14 43 15
2017 CS 0 20 15 10 45 5 5 22 61 20
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