2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 39 15 11 0 0 0 74 11 46
2018 Has not served in the Canadian military 38 42 9 7 4 0 0 80 11 1327
2017 Has served in the Canadian military 32 49 6 11 2 0 0 81 13 53
2017 Has not served in the Canadian military 35 45 9 7 4 0 0 80 11 1443

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 37 7 20 4 0 0 69 24 46
2018 Has not served in the Canadian military 39 36 11 9 5 0 0 75 14 1325
2017 Has served in the Canadian military 20 41 12 13 15 0 0 61 27 53
2017 Has not served in the Canadian military 35 38 11 9 7 0 0 73 16 1445

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 39 10 5 2 0 0 82 7 46
2018 Has not served in the Canadian military 52 35 9 3 2 0 0 86 5 1318
2017 Has served in the Canadian military 46 35 13 4 2 0 0 81 6 53
2017 Has not served in the Canadian military 51 36 8 4 1 0 0 88 5 1445

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 46 15 3 4 0 0 77 7 46
2018 Has not served in the Canadian military 43 37 10 6 3 0 0 80 9 1324
2017 Has served in the Canadian military 26 48 18 4 4 0 0 74 8 51
2017 Has not served in the Canadian military 42 40 9 7 3 0 0 81 9 1440

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 17 22 9 7 0 0 62 16 45
2018 Has not served in the Canadian military 47 30 12 6 4 1 0 77 10 1320
2017 Has served in the Canadian military 28 32 19 13 5 2 0 61 19 53
2017 Has not served in the Canadian military 42 31 14 8 4 1 0 73 12 1444

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 25 19 7 7 2 0 67 14 44
2018 Has not served in the Canadian military 46 32 11 7 3 0 0 78 10 1315
2017 Has served in the Canadian military 31 35 13 13 5 2 0 67 19 53
2017 Has not served in the Canadian military 42 34 12 8 4 0 0 76 12 1445

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 35 12 11 12 5 0 64 24 45
2018 Has not served in the Canadian military 38 25 16 11 7 3 0 65 19 1327
2017 Has served in the Canadian military 30 22 25 11 11 0 0 52 23 53
2017 Has not served in the Canadian military 35 25 17 10 8 4 1 63 19 1444
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 51 31 7 2 6 3 0 85 9 46
2018 Has not served in the Canadian military 52 27 9 6 4 3 0 81 10 1315
2017 Has served in the Canadian military 42 19 16 15 6 2 0 62 21 53
2017 Has not served in the Canadian military 50 28 10 6 5 2 0 79 11 1448

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 45 25 16 2 11 0 0 71 13 46
2018 Has not served in the Canadian military 49 29 9 7 4 1 0 79 12 1312
2017 Has served in the Canadian military 42 32 8 10 7 0 2 75 17 53
2017 Has not served in the Canadian military 47 31 9 8 4 0 0 79 12 1444

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 19 14 3 11 0 0 72 15 46
2018 Has not served in the Canadian military 51 26 10 7 5 1 0 78 12 1314
2017 Has served in the Canadian military 42 21 18 10 9 0 0 63 19 53
2017 Has not served in the Canadian military 52 27 9 7 5 0 0 79 12 1445

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 32 24 28 8 7 0 0 56 15 46
2018 Has not served in the Canadian military 34 36 12 9 4 5 0 74 14 1328
2017 Has served in the Canadian military 28 23 17 9 17 3 2 54 28 53
2017 Has not served in the Canadian military 34 34 13 9 5 5 0 71 16 1448

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 27 25 13 7 0 0 55 20 46
2018 Has not served in the Canadian military 33 36 13 10 6 2 0 71 16 1328
2017 Has served in the Canadian military 33 23 10 21 9 2 2 58 31 53
2017 Has not served in the Canadian military 32 33 15 11 7 2 0 67 18 1446

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 27 25 19 7 0 0 49 26 46
2018 Has not served in the Canadian military 22 37 15 15 7 5 0 62 22 1327
2017 Has served in the Canadian military 25 25 14 13 19 4 2 52 33 53
2017 Has not served in the Canadian military 22 33 18 14 8 5 0 57 23 1448

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 30 12 28 9 0 0 51 37 46
2018 Has not served in the Canadian military 22 36 15 16 9 2 0 58 26 1331
2017 Has served in the Canadian military 24 24 11 23 15 2 2 50 39 53
2017 Has not served in the Canadian military 21 37 16 14 9 2 0 60 24 1447
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 37 18 6 14 0 0 63 19 46
2018 Has not served in the Canadian military 35 35 13 10 6 1 0 71 16 1328
2017 Has served in the Canadian military 16 45 9 19 9 2 0 62 28 53
2017 Has not served in the Canadian military 34 37 12 11 6 0 0 71 17 1445

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 29 20 12 7 0 0 60 19 45
2018 Has not served in the Canadian military 31 40 13 11 6 0 0 71 17 1330
2017 Has served in the Canadian military 26 31 17 17 10 0 0 57 26 53
2017 Has not served in the Canadian military 30 39 14 12 6 0 0 69 18 1441

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 6 39 32 6 2 13 2 53 10 45
2018 Has not served in the Canadian military 14 24 15 15 8 19 5 50 30 1330
2017 Has served in the Canadian military 9 26 17 14 13 21 0 44 34 53
2017 Has not served in the Canadian military 15 21 16 14 9 20 4 48 30 1447

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 23 7 11 13 0 0 69 24 46
2018 Has not served in the Canadian military 44 31 11 8 4 1 1 76 13 1314
2017 Has served in the Canadian military 28 35 13 13 11 0 0 63 24 53
2017 Has not served in the Canadian military 43 33 10 8 5 0 0 77 13 1447

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 54 14 0 15 0 8 69 16 22
2018 Has not served in the Canadian military 38 30 14 7 2 2 8 75 10 369
2017 Has served in the Canadian military 12 30 16 4 12 11 15 56 22 26
2017 Has not served in the Canadian military 31 33 12 8 5 4 8 72 14 401

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 32 26 16 9 4 0 47 26 46
2018 Has not served in the Canadian military 27 43 12 12 4 0 1 71 16 1332
2017 Has served in the Canadian military 16 43 16 14 11 0 0 58 26 53
2017 Has not served in the Canadian military 29 40 12 13 5 0 1 70 18 1447

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 37 12 6 0 0 0 81 6 45
2018 Has not served in the Canadian military 43 38 8 7 3 0 0 81 11 1333
2017 Has served in the Canadian military 37 44 7 8 4 0 0 81 11 53
2017 Has not served in the Canadian military 41 39 10 7 3 0 0 80 10 1444

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 29 5 10 2 0 0 83 12 46
2018 Has not served in the Canadian military 49 37 7 5 1 0 0 86 7 1319
2017 Has served in the Canadian military 42 47 8 2 2 0 0 89 4 53
2017 Has not served in the Canadian military 49 37 6 5 2 0 0 86 7 1442

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 39 16 20 9 2 0 55 29 46
2018 Has not served in the Canadian military 29 34 15 12 7 3 0 66 19 1324
2017 Has served in the Canadian military 21 25 14 21 13 4 2 48 36 53
2017 Has not served in the Canadian military 30 36 13 11 6 3 0 69 18 1444

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 20 13 30 19 2 5 33 52 45
2018 Has not served in the Canadian military 26 29 15 13 13 2 1 58 27 1319
2017 Has served in the Canadian military 13 14 30 16 19 6 2 30 38 53
2017 Has not served in the Canadian military 25 27 13 15 14 3 2 55 31 1442

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 35 44 4 11 5 0 0 80 16 46
2018 Has not served in the Canadian military 39 38 10 9 5 0 0 77 14 1318
2017 Has served in the Canadian military 29 34 14 13 8 2 0 65 21 53
2017 Has not served in the Canadian military 36 38 10 11 5 0 0 74 15 1445

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 28 23 14 4 0 0 59 18 45
2018 Has not served in the Canadian military 43 34 10 8 5 0 0 78 12 1317
2017 Has served in the Canadian military 27 37 20 7 9 0 0 64 17 53
2017 Has not served in the Canadian military 39 36 11 9 5 0 0 75 14 1443

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 38 13 15 4 0 0 68 19 46
2018 Has not served in the Canadian military 38 37 11 9 4 0 0 76 13 1320
2017 Has served in the Canadian military 28 32 24 6 9 0 2 60 15 53
2017 Has not served in the Canadian military 37 38 12 9 4 0 0 75 13 1444

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 32 30 8 5 4 0 55 14 46
2018 Has not served in the Canadian military 31 39 16 7 4 3 0 72 12 1327
2017 Has served in the Canadian military 21 39 15 18 6 2 0 61 24 53
2017 Has not served in the Canadian military 28 37 17 9 5 4 0 68 14 1442

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 41 24 16 12 6 0 0 65 19 46
2018 Has not served in the Canadian military 48 32 8 7 4 0 0 80 12 1333
2017 Has served in the Canadian military 36 37 11 8 9 0 0 73 16 53
2017 Has not served in the Canadian military 47 30 9 8 4 0 0 78 13 1443

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 30 19 15 8 0 2 56 24 46
2018 Has not served in the Canadian military 27 33 20 13 7 0 0 60 20 1334
2017 Has served in the Canadian military 24 30 27 12 8 0 0 54 20 53
2017 Has not served in the Canadian military 27 38 19 10 5 0 0 65 16 1449

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 42 18 40 46
2018 Has not served in the Canadian military 45 23 32 1335
2017 Has served in the Canadian military 43 22 36 53
2017 Has not served in the Canadian military 45 23 32 1447

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Has served in the Canadian military 20 10 57 7 6 0 19
2018 Has not served in the Canadian military 8 29 47 4 5 7 612
2017 Has served in the Canadian military 8 21 61 0 4 5 23
2017 Has not served in the Canadian military 8 24 49 3 10 5 649
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 32 12 10 2 0 0 76 12 46
2018 Has not served in the Canadian military 52 37 6 3 2 0 0 89 5 1326
2017 Has served in the Canadian military 39 35 11 6 7 2 0 76 14 52
2017 Has not served in the Canadian military 45 38 9 5 3 0 0 84 8 1443

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 34 26 7 7 2 3 58 15 45
2018 Has not served in the Canadian military 28 45 15 8 3 1 0 74 11 1327
2017 Has served in the Canadian military 27 31 29 6 6 0 2 59 12 53
2017 Has not served in the Canadian military 30 46 13 7 3 1 0 76 10 1446

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 39 32 8 6 0 3 15 52 44
2018 Has not served in the Canadian military 11 28 36 18 5 1 1 24 39 1331
2017 Has served in the Canadian military 30 15 35 13 6 2 0 19 45 53
2017 Has not served in the Canadian military 13 27 35 16 7 0 2 24 40 1442

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 15 34 24 8 2 3 34 30 45
2018 Has not served in the Canadian military 7 16 28 30 14 2 2 46 24 1323
2017 Has served in the Canadian military 11 12 41 26 6 4 0 33 24 53
2017 Has not served in the Canadian military 7 17 26 27 17 2 4 47 26 1435

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 24 29 17 2 0 3 19 52 45
2018 Has not served in the Canadian military 17 21 31 19 9 1 2 29 39 1325
2017 Has served in the Canadian military 28 22 16 23 11 0 0 34 50 53
2017 Has not served in the Canadian military 16 23 30 19 8 2 2 28 41 1437

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 21 38 11 4 0 3 16 46 45
2018 Has not served in the Canadian military 13 22 37 19 7 1 1 26 36 1314
2017 Has served in the Canadian military 16 21 30 21 11 0 0 33 37 53
2017 Has not served in the Canadian military 12 23 36 19 8 1 1 28 36 1436

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 30 30 9 6 0 5 15 54 45
2018 Has not served in the Canadian military 18 26 26 19 7 2 2 27 46 1326
2017 Has served in the Canadian military 21 22 35 11 8 0 3 19 44 53
2017 Has not served in the Canadian military 19 28 25 15 8 1 3 24 49 1440

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 23 28 26 0 0 3 27 44 44
2018 Has not served in the Canadian military 13 23 29 21 9 2 2 32 38 1319
2017 Has served in the Canadian military 10 26 25 19 17 2 2 37 37 53
2017 Has not served in the Canadian military 12 20 31 20 11 3 3 33 34 1436

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 21 31 29 17 0 0 3 17 54 45
2018 Has not served in the Canadian military 13 25 34 17 7 2 1 25 40 1322
2017 Has served in the Canadian military 21 18 31 18 11 0 0 29 40 53
2017 Has not served in the Canadian military 14 21 34 17 8 2 3 27 37 1439

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 52 27 12 5 4 0 0 79 9 46
2018 Has not served in the Canadian military 47 29 8 10 6 0 0 77 16 1331
2017 Has served in the Canadian military 41 32 11 10 7 0 0 72 17 53
2017 Has not served in the Canadian military 48 28 8 9 6 1 0 76 16 1446

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 27 11 4 2 0 0 83 6 46
2018 Has not served in the Canadian military 53 33 6 5 3 0 0 86 8 1330
2017 Has served in the Canadian military 43 37 11 5 3 0 0 80 9 53
2017 Has not served in the Canadian military 52 34 6 6 2 0 0 86 8 1445

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 34 18 0 2 0 0 80 2 46
2018 Has not served in the Canadian military 47 37 8 4 2 1 0 85 7 1329

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 36 14 2 7 0 0 76 9 44
2018 Has not served in the Canadian military 50 32 11 3 1 3 0 84 4 1324
2017 Has served in the Canadian military 42 37 17 0 0 4 0 83 0 53
2017 Has not served in the Canadian military 45 32 12 4 2 4 0 81 6 1447

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 32 12 2 9 0 0 76 11 45
2018 Has not served in the Canadian military 48 35 9 4 3 2 0 84 7 1322
2017 Has served in the Canadian military 30 46 13 8 0 4 0 79 8 53
2017 Has not served in the Canadian military 43 38 11 4 2 1 0 82 7 1448

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 54 30 2 7 7 0 0 83 14 45
2018 Has not served in the Canadian military 56 32 7 3 2 0 0 88 5 1325
2017 Has served in the Canadian military 30 48 8 7 5 2 0 79 13 53
2017 Has not served in the Canadian military 51 36 7 4 2 0 0 86 6 1445

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 49 16 7 6 3 4 69 14 46
2018 Has not served in the Canadian military 30 29 14 9 7 7 4 67 18 1334
2017 Has served in the Canadian military 26 30 13 9 13 2 7 61 25 53
2017 Has not served in the Canadian military 32 28 14 9 7 5 5 67 18 1446

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 38 38 17 2 5 0 0 76 7 46
2018 Has not served in the Canadian military 43 35 9 7 4 2 1 80 11 1325
2017 Has served in the Canadian military 44 28 15 2 4 5 2 77 6 53
2017 Has not served in the Canadian military 44 32 10 7 3 3 1 79 10 1443

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 35 20 4 5 0 0 71 9 46
2018 Has not served in the Canadian military 38 39 14 5 2 2 0 78 7 1323

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 15 18 15 16 9 2 46 34 46
2018 Has not served in the Canadian military 20 21 18 12 12 13 4 50 29 1329
2017 Has served in the Canadian military 15 20 19 9 18 17 2 43 34 53
2017 Has not served in the Canadian military 17 21 16 14 14 12 5 46 35 1446

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 23 77 45
2018 Has not served in the Canadian military 14 86 1333

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 181

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 0 181

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 8 181

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 52 10
2018 Has not served in the Canadian military 41 182

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 48 10
2018 Has not served in the Canadian military 43 182

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 5 182

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 6 182

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 9 182

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 4 182

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 28 182

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 7 176

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 9 176

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 11 176

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 51 10
2018 Has not served in the Canadian military 57 176

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 22 19 6 4 29 4 56 15 45
2018 Has not served in the Canadian military 17 16 18 6 3 34 7 55 15 1330
2017 Has served in the Canadian military 14 16 19 2 11 34 3 49 21 53
2017 Has not served in the Canadian military 17 14 16 6 5 31 12 53 18 1446

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 27 18 6 4 7 0 69 11 45
2018 Has not served in the Canadian military 34 32 14 6 2 11 1 75 9 1332
2017 Has served in the Canadian military 34 30 18 5 4 8 0 70 10 53
2017 Has not served in the Canadian military 33 30 15 6 3 11 1 72 11 1445

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 25 26 0 2 31 2 57 3 46
2018 Has not served in the Canadian military 18 14 19 3 2 37 7 57 9 1325
2017 Has served in the Canadian military 16 16 25 0 6 34 3 51 9 53
2017 Has not served in the Canadian military 17 14 17 2 2 39 10 58 9 1447

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 31 21 2 2 9 0 72 4 46
2018 Has not served in the Canadian military 34 30 15 3 2 14 1 76 6 1328
2017 Has served in the Canadian military 37 34 11 4 4 11 0 79 8 53
2017 Has not served in the Canadian military 35 30 15 3 2 14 2 77 6 1443
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 65 14 7 6 6 3 0 81 13 46
2018 Has not served in the Canadian military 62 21 7 4 4 1 0 84 8 1315
2017 Has served in the Canadian military 54 21 7 9 5 4 0 77 15 53
2017 Has not served in the Canadian military 60 21 10 4 4 1 0 82 8 1445

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 41 13 8 7 2 3 70 16 44
2018 Has not served in the Canadian military 34 40 13 7 2 4 0 77 9 1328
2017 Has served in the Canadian military 25 43 20 4 5 4 0 70 9 53
2017 Has not served in the Canadian military 31 44 12 7 3 3 0 77 10 1447

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 35 20 15 11 0 0 53 26 46
2018 Has not served in the Canadian military 28 38 15 11 5 2 0 68 17 1330
2017 Has served in the Canadian military 21 33 22 11 9 4 0 56 21 53
2017 Has not served in the Canadian military 22 39 16 15 7 1 0 62 22 1442

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 27 14 25 9 23 0 3 42 33 44
2018 Has not served in the Canadian military 21 28 23 13 14 0 1 49 28 1327
2017 Has served in the Canadian military 26 21 18 20 16 0 0 46 35 53
2017 Has not served in the Canadian military 23 25 22 13 16 0 2 48 29 1442

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 15 28 26 22 0 0 24 48 46
2018 Has not served in the Canadian military 11 24 33 20 12 0 0 35 32 1333
2017 Has served in the Canadian military 15 22 37 16 9 0 0 38 25 53
2017 Has not served in the Canadian military 12 29 29 18 12 0 0 40 31 1442

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 26 24 28 14 0 0 33 43 46
2018 Has not served in the Canadian military 14 26 31 17 11 0 1 41 28 1325
2017 Has served in the Canadian military 13 31 28 15 13 0 0 45 27 53
2017 Has not served in the Canadian military 14 30 27 16 11 0 1 45 28 1441

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 12 30 23 23 0 0 24 46 46
2018 Has not served in the Canadian military 12 23 27 20 16 1 1 36 36 1327
2017 Has served in the Canadian military 11 34 13 24 18 0 0 45 42 53
2017 Has not served in the Canadian military 14 25 23 20 15 0 2 41 36 1442

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 34 23 8 11 2 2 55 20 46
2018 Has not served in the Canadian military 31 29 20 10 6 0 4 63 17 1315
2017 Has served in the Canadian military 24 30 16 15 13 0 2 56 28 53
2017 Has not served in the Canadian military 32 29 16 10 6 0 6 65 18 1437

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 36 23 11 15 0 0 51 26 46
2018 Has not served in the Canadian military 23 28 25 13 10 0 0 52 23 1330
2017 Has served in the Canadian military 28 23 24 18 7 0 0 51 25 53
2017 Has not served in the Canadian military 26 29 23 13 9 0 0 55 22 1438

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 29 37 15 4 0 0 44 19 45
2018 Has not served in the Canadian military 26 36 23 8 4 1 1 64 13 1324
2017 Has served in the Canadian military 25 27 16 18 11 0 2 53 30 53
2017 Has not served in the Canadian military 27 33 22 10 6 1 1 61 17 1437

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 12 33 39 6 11 0 0 44 17 45
2018 Has not served in the Canadian military 18 32 28 14 6 0 1 51 21 1324
2017 Has served in the Canadian military 20 24 19 19 19 0 0 44 37 53
2017 Has not served in the Canadian military 20 30 24 17 9 0 0 50 26 1435

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 19 29 19 24 9 0 0 48 33 45
2018 Has not served in the Canadian military 24 31 24 12 7 0 1 57 19 1323
2017 Has served in the Canadian military 23 28 21 14 15 0 0 50 29 52
2017 Has not served in the Canadian military 25 29 22 14 10 0 1 55 24 1438

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 20 34 28 16 2 0 0 54 18 45
2018 Has not served in the Canadian military 28 31 24 11 5 0 1 60 16 1315
2017 Has served in the Canadian military 34 21 26 9 6 0 4 57 15 53
2017 Has not served in the Canadian military 31 32 20 10 5 0 1 64 15 1433

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 22 18 14 6 0 0 62 20 45
2018 Has not served in the Canadian military 51 22 13 7 5 0 2 74 12 1314
2017 Has served in the Canadian military 57 20 7 8 7 0 0 78 15 53
2017 Has not served in the Canadian military 54 22 13 6 4 0 2 77 10 1438

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 67 14 13 2 2 3 0 83 4 45
2018 Has not served in the Canadian military 72 13 5 2 2 0 6 91 3 1322

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 68 11 11 2 5 3 0 81 7 45
2018 Has not served in the Canadian military 71 12 6 3 4 1 4 87 7 1316
2017 Has served in the Canadian military 80 4 6 7 2 0 2 85 9 53
2017 Has not served in the Canadian military 75 10 5 4 3 0 3 88 7 1446

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 57 26 12 2 0 0 2 86 2 45
2018 Has not served in the Canadian military 59 24 9 3 2 0 2 84 6 1322
2017 Has served in the Canadian military 61 25 8 2 4 0 0 86 6 53
2017 Has not served in the Canadian military 62 24 6 3 2 0 2 88 5 1440

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 24 13 2 12 0 3 71 15 44
2018 Has not served in the Canadian military 56 19 12 5 5 0 2 77 11 1313
2017 Has served in the Canadian military 64 11 11 4 9 0 0 76 13 53
2017 Has not served in the Canadian military 59 20 9 6 4 0 2 80 10 1436

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 17 8 5 0 0 13 85 6 45
2018 Has not served in the Canadian military 53 11 5 2 1 0 28 89 4 1298
2017 Has served in the Canadian military 66 11 5 2 2 0 14 89 5 53
2017 Has not served in the Canadian military 57 11 5 2 1 0 24 90 4 1434

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 71 24 0 2 0 0 3 97 3 45
2018 Has not served in the Canadian military 64 18 8 2 1 0 6 88 4 1314
2017 Has served in the Canadian military 72 17 4 0 2 0 6 94 2 53
2017 Has not served in the Canadian military 69 17 6 1 1 0 6 91 2 1433

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 62 16 4 4 4 0 10 87 9 45
2018 Has not served in the Canadian military 73 12 5 3 3 0 4 89 5 1321
2017 Has served in the Canadian military 71 10 4 3 9 2 0 83 13 53
2017 Has not served in the Canadian military 72 12 6 3 3 0 4 88 6 1440

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 20 15 12 4 0 3 68 17 45
2018 Has not served in the Canadian military 50 26 15 5 2 0 2 78 7 1321
2017 Has served in the Canadian military 55 19 22 4 0 0 0 73 4 53
2017 Has not served in the Canadian military 53 26 12 4 2 0 3 81 7 1435

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 11 29 27 22 11 0 0 40 33 46
2018 Has not served in the Canadian military 10 31 39 15 4 0 0 41 19 1334
2017 Has served in the Canadian military 7 17 43 21 13 0 0 24 33 53
2017 Has not served in the Canadian military 9 30 39 16 6 0 0 39 22 1446

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 13 27 36 15 9 0 0 24 40 45
2018 Has not served in the Canadian military 10 22 41 20 8 0 0 28 32 1317
2017 Has served in the Canadian military 11 22 39 20 7 0 0 28 33 52
2017 Has not served in the Canadian military 9 21 42 19 9 0 0 28 30 1440
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 27 18 18 8 2 0 26 74 46
2018 Has not served in the Canadian military 25 30 19 14 10 1 1 26 74 1332
2017 Has served in the Canadian military 32 17 18 11 17 5 0 34 66 53
2017 Has not served in the Canadian military 27 24 24 12 10 3 1 28 72 1448

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 12 33
2018 Has not served in the Canadian military 20 962
2017 Has served in the Canadian military 28 33
2017 Has not served in the Canadian military 24 987

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 30 33
2018 Has not served in the Canadian military 41 962
2017 Has served in the Canadian military 41 33
2017 Has not served in the Canadian military 38 987

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 14 33
2018 Has not served in the Canadian military 21 962
2017 Has served in the Canadian military 16 33
2017 Has not served in the Canadian military 19 987

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 38 33
2018 Has not served in the Canadian military 37 962
2017 Has served in the Canadian military 44 33
2017 Has not served in the Canadian military 40 987

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 33
2018 Has not served in the Canadian military 6 962
2017 Has served in the Canadian military 3 33
2017 Has not served in the Canadian military 7 987

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 23 33
2018 Has not served in the Canadian military 36 962

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 39 33
2018 Has not served in the Canadian military 37 962
2017 Has served in the Canadian military 47 33
2017 Has not served in the Canadian military 44 987

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 6 42 34 6 0 12 31
2018 Has not served in the Canadian military 5 39 22 13 6 17 910
2017 Has served in the Canadian military 3 46 21 18 0 12 33
2017 Has not served in the Canadian military 4 48 20 11 5 12 963

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 31 69 33
2018 Has not served in the Canadian military 25 75 953

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 39 18 6 10 22 2 4 60 34 46
2018 Has not served in the Canadian military 35 18 15 11 14 1 5 57 26 1330

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 24 15 17 29 0 7 34 50 32
2018 Has not served in the Canadian military 16 24 16 17 19 2 6 43 39 961
2017 Has served in the Canadian military 12 31 12 23 8 9 5 50 36 33
2017 Has not served in the Canadian military 15 28 15 15 17 2 8 47 36 989

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 4 9 9 20 48 0 10 14 76 33
2018 Has not served in the Canadian military 4 11 13 20 42 3 7 17 69 960
2017 Has served in the Canadian military 3 11 14 18 45 3 5 15 69 33
2017 Has not served in the Canadian military 2 9 10 19 50 3 7 13 77 991
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