2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	45	14	2	4	80	6	95
2018	CS-02	40	27	20	13	0	67	13	15
2018	CS-03	36	39	14	0	11	75	11	28
2018	CS-04	34	53	9	0	3	88	3	32
2017	CS	40	42	4	11	3	82	14	125
2017	CS-01	32	47	5	5	11	79	16	19
2017	CS-02	28	36	7	21	8	64	29	28
2017	CS-03	63	37	0	0	0	100	0	40
2017	CS-04	33	40	7	20	0	73	20	30
2014	CS	21	59	13	3	5	79	8	117
2014	CS-01	21	50	21	0	7	71	7	14
2014	CS-02	27	42	23	4	4	69	8	26
2014	CS-03	31	55	10	0	3	86	3	29
2014	CS-04	10	71	7	5	7	81	12	42
2011	CS	29	43	10	9	9	73	17	164
2011	CS-01	28	44	11	11	6	72	17	18
2011	CS-02	36	48	4	8	4	84	12	25
2011	CS-03	29	49	9	4	9	78	13	45
2011	CS-04	29	41	14	8	8	69	17	59
2011	CS-05	24	29	12	18	18	53	35	17
2008	CS	39	37	3	12	9	76	21	75
2008	CS-04	32	45	3	13	6	77	19	31
2008	CS-05	45	10	5	20	20	55	40	20

Question 9. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	35	16	8	6	0	69	15	95
2018	CS-02	27	27	7	27	13	0	53	40	15
2018	CS-03	43	29	14	0	14	0	71	14	28
2018	CS-04	38	31	25	6	0	0	69	6	32
2017	CS	30	36	10	14	9	1	67	23	125
2017	CS-01	26	26	21	11	11	5	56	22	19
2017	CS-02	21	29	11	29	11	0	50	39	28
2017	CS-03	48	40	5	5	2	0	88	7	40
2017	CS-04	23	34	13	17	13	0	57	30	30

Question 10. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	39	8	4	1	87	5	93
2018	CS-02	60	20	13	7	0	80	7	15
2018	CS-03	54	32	7	4	4	86	7	28
2018	CS-04	47	43	7	3	0	90	3	30
2017	CS	49	37	6	5	2	87	7	126
2017	CS-01	37	42	11	5	5	79	11	19
2017	CS-02	32	44	7	14	4	75	18	28
2017	CS-03	65	32	2	0	0	98	0	40
2017	CS-04	52	32	10	3	3	84	6	31
2014	CS	67	24	5	2	3	91	4	117
2014	CS-01	57	21	14	0	7	79	7	14
2014	CS-02	65	23	8	4	0	88	4	26
2014	CS-03	72	28	0	0	0	100	0	29
2014	CS-04	69	19	5	2	5	88	7	42
2011	CS	54	35	7	2	2	89	4	164
2011	CS-01	50	39	6	6	0	89	6	18
2011	CS-02	48	48	4	0	0	96	0	25
2011	CS-03	56	36	4	2	2	91	4	45
2011	CS-04	59	27	10	2	2	86	3	59
2011	CS-05	47	35	6	0	12	82	12	17

Question 14. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	38	39	11	10	2	78	12	94
2018	CS-02	47	27	13	13	0	73	13	15
2018	CS-03	37	33	11	11	7	70	19	27
2018	CS-04	34	50	9	6	0	84	6	32
2017	CS	43	33	14	6	5	75	10	126
2017	CS-01	42	42	5	0	11	84	11	19
2017	CS-02	35	25	25	7	8	61	15	28
2017	CS-03	58	35	7	0	0	93	0	40
2017	CS-04	35	23	23	13	6	58	19	31
2014	CS	33	45	15	3	3	79	6	117
2014	CS-01	29	43	14	0	14	71	14	14
2014	CS-02	38	42	15	4	0	81	4	26
2014	CS-03	52	31	14	3	0	83	3	29
2014	CS-04	19	55	19	2	5	74	7	42
2011	CS	34	45	10	6	4	80	10	163
2011	CS-01	39	44	6	6	6	83	11	18
2011	CS-02	36	48	8	4	4	84	8	25
2011	CS-03	38	44	9	7	2	82	9	45
2011	CS-04	34	43	12	9	2	78	10	58
2011	CS-05	18	53	12	0	18	71	18	17
2008	CS	45	32	9	7	7	77	13	75
2008	CS-04	42	32	10	10	6	74	16	31
2008	CS-05	50	15	15	5	15	65	20	20

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	22	14	6	5	1	0	74	12	93
2018	CS-02	43	21	14	14	0	7	0	69	15	14
2018	CS-03	57	11	14	7	11	0	0	68	18	28
2018	CS-04	55	19	19	6	0	0	0	74	6	31
2017	CS	36	32	16	12	4	0	0	68	16	126
2017	CS-01	26	42	11	16	5	0	0	68	21	19
2017	CS-02	28	32	25	11	4	0	0	61	15	28
2017	CS-03	58	27	7	5	2	0	0	85	7	40
2017	CS-04	25	30	16	23	6	0	0	55	29	31
2014	CS	26	37	22	9	4	2	1	64	13	117
2014	CS-01	36	29	14	14	0	7	0	69	15	14
2014	CS-02	15	54	27	4	0	0	0	69	4	26
2014	CS-03	41	28	14	7	7	0	3	71	14	29
2014	CS-04	19	33	26	12	7	2	0	54	20	42
2011	CS	13	31	23	15	14	4	0	45	31	163
2011	CS-01	17	28	22	22	6	6	0	47	29	18
2011	CS-02	17	50	21	4	0	8	0	73	5	24
2011	CS-03	13	31	22	16	16	2	0	45	32	45
2011	CS-04	12	22	31	19	15	2	0	34	34	59
2011	CS-05	6	35	6	12	35	6	0	44	50	17

Question 44. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	30	14	8	4	0	0	74	12	93
2018	CS-02	43	14	36	7	0	0	0	57	7	14
2018	CS-03	46	25	7	14	7	0	0	71	21	28
2018	CS-04	48	29	16	6	0	0	0	77	6	31
2017	CS	36	37	13	9	6	0	0	72	14	126
2017	CS-01	16	58	11	5	11	0	0	74	16	19
2017	CS-02	28	36	21	11	4	0	0	64	15	28
2017	CS-03	60	25	5	7	2	0	0	85	10	40
2017	CS-04	25	36	19	10	10	0	0	61	19	31
2014	CS	24	44	17	9	4	2	1	69	13	117
2014	CS-01	29	43	14	7	0	7	0	77	8	14
2014	CS-02	15	62	15	8	0	0	0	77	8	26
2014	CS-03	31	45	7	7	7	0	3	79	14	29
2014	CS-04	24	29	26	12	7	2	0	54	20	42
2011	CS	15	33	24	15	13	1	0	48	28	164
2011	CS-01	17	28	39	17	0	0	0	44	17	18
2011	CS-02	16	44	24	12	0	4	0	63	13	25
2011	CS-03	13	33	29	9	16	0	0	47	24	45
2011	CS-04	17	31	19	20	14	0	0	47	34	59
2011	CS-05	6	29	12	12	35	6	0	38	50	17
2008	CS	28	33	15	9	15	0	0	61	24	75
2008	CS-04	29	29	23	10	10	0	0	58	19	31
2008	CS-05	25	30	5	10	30	0	0	55	40	20

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	41	23	23	8	4	2	65	12	93
2018	CS-02	36	29	36	0	0	0	64	0	14
2018	CS-03	46	18	18	7	11	0	64	18	28
2018	CS-04	35	26	23	13	0	3	63	13	31
2017	CS	32	26	21	6	9	6	61	16	126
2017	CS-01	32	26	5	11	16	11	65	29	19
2017	CS-02	21	21	36	7	11	4	44	19	28
2017	CS-03	48	30	12	2	5	2	80	8	40
2017	CS-04	25	26	29	10	6	3	53	17	31
2014	CS	28	26	20	13	8	5	58	22	117
2014	CS-01	21	21	21	14	7	14	50	25	14
2014	CS-02	38	19	12	19	4	8	63	25	26
2014	CS-03	38	28	17	7	7	3	68	14	29
2014	CS-04	19	24	29	14	12	2	44	27	42
2011	CS	15	27	19	18	16	4	44	36	164
2011	CS-01	22	22	11	17	28	0	44	44	18
2011	CS-02	20	28	16	24	4	8	52	30	25
2011	CS-03	16	29	20	16	13	7	48	31	45
2011	CS-04	12	29	24	17	15	3	42	33	59
2011	CS-05	12	18	12	24	35	0	29	59	17
2008	CS	24	29	12	12	17	5	56	31	75
2008	CS-04	19	35	19	6	13	6	59	21	31
2008	CS-05	25	20	5	10	35	5	47	47	20

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	49	27	8	6	4	5	0	81	11	93
2018	CS-02	36	36	7	14	0	7	0	77	15	14
2018	CS-03	50	25	11	0	11	4	0	78	11	28
2018	CS-04	53	22	6	9	3	6	0	80	13	32
2017	CS	46	30	13	6	4	1	0	77	10	126
2017	CS-01	32	47	16	5	0	0	0	79	5	19
2017	CS-02	25	39	25	8	0	4	0	67	8	28
2017	CS-03	68	22	7	2	0	0	0	90	2	40
2017	CS-04	48	17	13	10	13	0	0	65	23	31
2014	CS	45	30	14	3	3	4	1	79	6	117
2014	CS-01	43	21	14	7	7	7	0	69	15	14
2014	CS-02	46	35	8	8	0	4	0	84	8	26
2014	CS-03	48	21	21	0	3	3	3	74	4	29
2014	CS-04	48	31	12	2	2	5	0	83	5	42
2011	CS	36	30	12	9	10	2	1	68	19	164
2011	CS-01	22	61	11	0	6	0	0	83	6	18
2011	CS-02	44	32	4	8	8	4	0	79	17	25
2011	CS-03	40	31	18	2	9	0	0	71	11	45
2011	CS-04	41	24	10	14	7	3	2	68	21	59
2011	CS-05	12	18	18	18	35	0	0	29	53	17
2008	CS	37	27	9	8	16	3	0	66	25	75
2008	CS-04	52	26	10	3	10	0	0	77	13	31
2008	CS-05	15	25	5	15	40	0	0	40	55	20

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	38	37	11	5	7	1	0	76	13	94
2018	CS-02	36	36	14	7	0	7	0	77	8	14
2018	CS-03	39	32	18	0	11	0	0	71	11	28
2018	CS-04	34	44	9	9	3	0	0	78	13	32
2017	CS	43	36	9	9	3	0	0	78	13	126
2017	CS-01	32	42	11	16	0	0	0	74	16	19
2017	CS-02	18	57	22	4	0	0	0	75	4	28
2017	CS-03	65	30	2	2	0	0	0	95	2	40
2017	CS-04	41	23	6	19	10	0	0	64	30	31
2014	CS	43	32	12	8	5	0	1	75	13	117
2014	CS-01	43	29	0	14	14	0	0	71	29	14
2014	CS-02	38	31	15	15	0	0	0	69	15	26
2014	CS-03	41	24	17	3	10	0	3	68	14	29
2014	CS-04	48	33	12	5	2	0	0	81	7	42
2011	CS	32	35	10	13	10	0	0	66	23	164
2011	CS-01	33	50	17	0	0	0	0	83	0	18
2011	CS-02	20	44	16	16	4	0	0	64	20	25
2011	CS-03	36	38	7	13	7	0	0	73	20	45
2011	CS-04	39	31	10	10	10	0	0	69	20	59
2011	CS-05	12	12	6	35	35	0	0	24	71	17
2008	CS	34	30	7	18	12	0	0	64	30	74
2008	CS-04	40	37	3	17	3	0	0	77	20	30
2008	CS-05	15	25	5	25	30	0	0	40	55	20

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	48	27	13	6	5	1	75	12	94
2018	CS-02	43	29	14	14	0	0	71	14	14
2018	CS-03	54	21	14	0	11	0	75	11	28
2018	CS-04	41	34	13	6	3	3	77	10	32
2017	CS	47	30	11	7	5	1	77	12	126
2017	CS-01	37	37	11	16	0	0	74	16	19
2017	CS-02	21	39	29	4	4	4	63	7	28
2017	CS-03	78	15	2	5	0	0	93	5	40
2017	CS-04	38	30	10	10	13	0	68	23	31
2014	CS	45	35	9	7	3	0	80	10	117
2014	CS-01	36	50	7	7	0	0	86	7	14
2014	CS-02	50	31	12	8	0	0	81	8	26
2014	CS-03	52	14	14	10	10	0	66	21	29
2014	CS-04	45	40	7	5	2	0	86	7	42

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	39	11	12	6	4	70	19	93
2018	CS-02	33	20	7	20	13	7	57	36	15
2018	CS-03	32	43	11	7	7	0	75	14	28
2018	CS-04	26	42	10	16	3	3	70	20	31
2017	CS	28	26	22	9	7	7	59	17	126
2017	CS-01	21	37	21	5	11	5	61	17	19
2017	CS-02	18	22	36	7	0	18	48	9	28
2017	CS-03	40	27	12	7	7	5	71	16	40
2017	CS-04	28	19	26	17	10	0	48	26	31
2014	CS	21	41	15	9	4	10	70	14	117
2014	CS-01	29	43	14	0	0	14	83	0	14
2014	CS-02	19	54	8	4	0	15	86	5	26
2014	CS-03	17	28	24	10	10	10	50	23	29
2014	CS-04	24	40	12	12	5	7	69	18	42
2011	CS	14	25	17	11	21	12	44	36	163
2011	CS-01	0	33	33	0	6	28	46	8	18
2011	CS-02	13	38	4	13	8	25	67	28	24
2011	CS-03	18	24	18	13	20	7	45	36	45
2011	CS-04	15	24	19	10	24	8	43	37	59
2011	CS-05	18	6	12	18	47	0	24	65	17

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	32	17	14	7	2	61	22	94
2018	CS-02	33	7	27	20	13	0	40	33	15
2018	CS-03	39	21	14	18	7	0	61	25	28
2018	CS-04	22	44	16	9	6	3	68	16	32
2017	CS	20	33	20	16	8	2	55	24	126
2017	CS-01	16	32	32	5	11	5	50	17	19
2017	CS-02	11	32	32	18	4	4	45	23	28
2017	CS-03	28	42	12	10	5	3	72	15	40
2017	CS-04	25	16	16	30	13	0	41	43	31
2014	CS	19	40	19	12	7	3	61	19	117
2014	CS-01	29	43	7	7	7	7	77	15	14
2014	CS-02	15	46	19	8	4	8	67	13	26
2014	CS-03	24	28	31	7	10	0	52	17	29
2014	CS-04	14	43	14	19	7	2	59	27	42
2011	CS	11	29	22	12	21	4	42	35	163
2011	CS-01	11	39	33	6	6	6	53	12	18
2011	CS-02	4	42	17	13	13	13	52	29	24
2011	CS-03	9	27	29	11	22	2	36	34	45
2011	CS-04	15	31	15	15	22	2	47	38	59
2011	CS-05	12	6	24	6	47	6	19	56	17
2008	CS	20	37	11	15	16	1	58	31	75
2008	CS-04	32	26	6	23	13	0	58	35	31
2008	CS-05	10	45	5	15	25	0	55	40	20

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	34	20	16	11	6	50	28	94
2018	CS-02	20	27	20	13	13	7	50	29	15
2018	CS-03	21	21	21	14	11	11	48	28	28
2018	CS-04	6	47	22	19	6	0	53	25	32
2017	CS	17	23	24	17	8	11	45	28	126
2017	CS-01	11	26	21	16	5	21	47	27	19
2017	CS-02	4	25	32	18	4	18	35	26	28
2017	CS-03	25	30	20	7	5	13	63	14	40
2017	CS-04	25	10	23	30	13	0	35	43	31
2014	CS	14	32	25	15	9	6	48	25	117
2014	CS-01	29	29	14	7	0	21	73	9	14
2014	CS-02	15	35	27	12	4	8	54	17	26
2014	CS-03	14	34	24	14	10	3	50	25	29
2014	CS-04	10	31	26	17	14	2	41	32	42
2011	CS	6	26	23	18	18	9	36	40	163
2011	CS-01	0	39	22	17	6	17	47	27	18
2011	CS-02	4	38	21	17	4	17	50	25	24
2011	CS-03	7	22	29	13	24	4	30	40	45
2011	CS-04	8	27	22	19	19	5	38	39	59
2011	CS-05	6	6	12	29	35	12	13	73	17
2008	CS	9	41	15	20	11	4	53	32	75
2008	CS-04	13	39	13	23	13	0	52	35	31
2008	CS-05	0	40	15	35	10	0	40	45	20

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	29	26	16	14	1	44	30	94
2018	CS-02	13	20	27	27	13	0	33	40	15
2018	CS-03	18	25	32	11	14	0	43	25	28
2018	CS-04	16	34	25	16	9	0	50	25	32
2017	CS	14	28	22	19	13	4	44	33	126
2017	CS-01	16	11	32	26	11	5	28	39	19
2017	CS-02	7	36	21	22	4	11	48	28	28
2017	CS-03	15	45	20	10	7	3	62	18	40
2017	CS-04	19	13	23	19	26	0	32	46	31
2014	CS	15	27	16	21	15	6	45	37	117
2014	CS-01	36	21	0	14	14	14	67	33	14
2014	CS-02	15	46	4	19	8	8	67	29	26
2014	CS-03	10	21	28	14	24	3	32	39	29
2014	CS-04	12	21	19	29	14	5	35	45	42
2011	CS	10	25	12	22	28	3	36	51	163
2011	CS-01	17	39	11	22	11	0	56	33	18
2011	CS-02	4	29	21	21	13	13	38	38	24
2011	CS-03	4	33	13	24	20	4	40	47	45
2011	CS-04	14	19	8	22	37	0	32	59	59
2011	CS-05	12	6	12	18	53	0	18	71	17
2008	CS	11	29	17	21	21	0	40	43	75
2008	CS-04	13	32	10	26	19	0	45	45	31
2008	CS-05	0	15	25	25	35	0	15	60	20

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	39	17	5	10	2	67	15	94
2018	CS-02	27	27	20	13	13	0	53	27	15
2018	CS-03	21	36	21	4	18	0	57	21	28
2018	CS-04	32	45	13	6	0	3	80	7	31
2017	CS	29	36	13	13	8	1	65	22	125
2017	CS-01	26	37	21	5	11	0	63	16	19
2017	CS-02	22	28	21	14	11	4	52	26	28
2017	CS-03	43	42	5	7	2	0	85	10	40
2017	CS-04	19	34	10	27	10	0	53	37	30
2014	CS	28	32	21	10	9	0	61	19	117
2014	CS-01	14	7	36	14	29	0	21	43	14
2014	CS-02	38	31	12	12	8	0	69	19	26
2014	CS-03	28	31	24	10	7	0	59	17	29
2014	CS-04	26	40	19	10	5	0	67	14	42
2011	CS	21	32	16	16	16	0	52	32	164
2011	CS-01	17	56	0	28	0	0	72	28	18
2011	CS-02	28	28	20	12	12	0	56	24	25
2011	CS-03	24	29	18	9	20	0	53	29	45
2011	CS-04	20	34	22	12	12	0	54	24	59
2011	CS-05	6	12	0	41	41	0	18	82	17

Question 7. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	35	17	12	10	62	21	94
2018	CS-02	27	27	13	27	7	53	33	15
2018	CS-03	37	30	15	4	15	67	19	27
2018	CS-04	19	34	28	13	6	53	19	32
2017	CS	29	31	17	16	7	60	23	124
2017	CS-01	26	26	11	21	16	53	37	19
2017	CS-02	14	29	32	14	11	43	25	28
2017	CS-03	46	36	13	5	0	82	5	39
2017	CS-04	29	20	17	27	7	49	33	30

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	25	13	18	5	19	6	52	31	95
2018	CS-02	13	33	7	20	0	27	0	64	27	15
2018	CS-03	14	21	7	14	11	25	7	53	37	28
2018	CS-04	9	25	22	19	3	13	9	44	28	32
2017	CS	14	20	13	17	13	24	1	44	39	126
2017	CS-01	11	11	5	26	11	32	5	33	58	19
2017	CS-02	7	18	15	32	7	21	0	31	50	28
2017	CS-03	23	25	12	5	7	28	0	66	17	40
2017	CS-04	10	22	17	13	26	13	0	36	44	31
2014	CS	15	22	15	15	7	24	2	49	30	117
2014	CS-01	29	29	7	7	7	21	0	73	18	14
2014	CS-02	12	12	23	19	8	23	4	32	37	26
2014	CS-03	14	24	14	14	3	31	0	55	25	29
2014	CS-04	14	24	14	14	10	21	2	50	31	42

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	42	25	13	9	8	3	0	70	17	92
2018	CS-02	36	29	14	14	0	7	0	69	15	14
2018	CS-03	48	19	11	7	11	4	0	69	19	27
2018	CS-04	38	34	13	9	3	3	0	74	13	32
2017	CS	38	32	15	7	6	2	0	71	14	125
2017	CS-01	26	21	32	0	16	5	0	50	17	19
2017	CS-02	15	40	30	8	4	4	0	57	12	27
2017	CS-03	60	25	10	5	0	0	0	85	5	40
2017	CS-04	36	35	3	13	13	0	0	71	26	31
2014	CS	39	32	15	8	5	1	0	72	13	117
2014	CS-01	36	43	7	14	0	0	0	79	14	14
2014	CS-02	42	23	23	12	0	0	0	65	12	26
2014	CS-03	45	21	14	3	17	0	0	66	21	29
2014	CS-04	36	38	14	7	2	2	0	76	10	42
2011	CS	30	34	10	13	13	0	1	64	26	164
2011	CS-01	28	56	6	6	6	0	0	83	11	18
2011	CS-02	32	44	4	8	12	0	0	76	20	25
2011	CS-03	33	31	11	13	9	0	2	66	23	45
2011	CS-04	32	29	14	15	10	0	0	61	25	59
2011	CS-05	12	18	6	18	47	0	0	29	65	17
2008	CS	32	29	8	13	16	0	1	62	30	75
2008	CS-04	48	29	6	10	3	0	3	80	13	31
2008	CS-05	15	25	15	15	30	0	0	40	45	20

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	32	12	4	8	4	8	73	14	25
2018	CS-04	27	27	20	7	7	7	7	62	15	15
2017	CS	39	28	8	9	4	8	4	76	14	25
2017	CS-03	42	34	0	8	8	8	0	82	18	12
2014	CS	48	15	15	7	0	7	7	74	9	27
2014	CS-03	50	0	0	10	0	20	20	83	17	10
2014	CS-04	45	36	18	0	0	0	0	82	0	11

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	39	15	19	4	1	0	62	23	95
2018	CS-02	13	40	13	20	13	0	0	53	33	15
2018	CS-03	25	43	11	18	4	0	0	68	21	28
2018	CS-04	19	41	16	22	0	3	0	61	23	32
2017	CS	20	36	14	19	10	2	0	57	29	126
2017	CS-01	26	32	11	21	11	0	0	58	32	19
2017	CS-02	18	35	22	11	11	4	0	55	23	28
2017	CS-03	25	38	17	12	7	0	0	63	20	40
2017	CS-04	10	45	3	32	10	0	0	55	42	31
2014	CS	19	36	16	18	10	0	0	55	28	116
2014	CS-01	29	21	14	21	14	0	0	50	36	14
2014	CS-02	15	46	23	15	0	0	0	62	15	26
2014	CS-03	24	28	17	17	14	0	0	52	31	29
2014	CS-04	17	40	10	21	12	0	0	57	33	42
2011	CS	20	36	13	14	16	0	1	56	30	164
2011	CS-01	17	44	17	6	17	0	0	61	22	18
2011	CS-02	28	48	8	12	4	0	0	76	16	25
2011	CS-03	22	51	11	4	11	0	0	73	16	45
2011	CS-04	19	24	19	19	17	0	3	44	37	59
2011	CS-05	6	12	6	35	41	0	0	18	76	17
2008	CS	21	29	16	17	13	0	3	52	32	75
2008	CS-04	26	29	16	23	6	0	0	55	29	31
2008	CS-05	0	25	25	20	30	0	0	25	50	20

Question 2. My job is a good fit with my interests.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	44	38	8	8	1	82	9	95
2018	CS-02	47	20	13	20	0	67	20	15
2018	CS-03	54	32	4	7	4	86	11	28
2018	CS-04	41	44	9	6	0	84	6	32
2017	CS	49	33	10	6	2	83	8	126
2017	CS-01	47	37	0	5	11	84	16	19
2017	CS-02	32	18	32	14	4	50	18	28
2017	CS-03	75	25	0	0	0	100	0	40
2017	CS-04	39	48	6	6	0	87	6	31
2014	CS	42	44	10	2	3	85	4	117
2014	CS-01	29	43	21	0	7	71	7	14
2014	CS-02	42	46	8	0	4	88	4	26
2014	CS-03	55	38	7	0	0	93	0	29
2014	CS-04	33	50	10	5	2	83	7	42
2011	CS	38	43	10	4	4	81	9	164
2011	CS-01	50	22	11	17	0	72	17	18
2011	CS-02	36	44	8	8	4	80	12	25
2011	CS-03	42	47	9	0	2	89	2	45
2011	CS-04	36	46	12	3	3	81	7	59
2011	CS-05	29	41	12	0	18	71	18	17
2008	CS	39	33	13	5	9	72	15	75
2008	CS-04	26	48	10	3	13	74	16	31
2008	CS-05	55	20	5	5	15	75	20	20

Question 3. My job is a good fit with my skills.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	31	11	6	0	83	6	94
2018	CS-02	47	27	0	27	0	73	27	15
2018	CS-03	67	19	11	4	0	85	4	27
2018	CS-04	50	31	19	0	0	81	0	32
2017	CS	55	33	4	6	2	88	8	126
2017	CS-01	53	32	5	5	5	84	11	19
2017	CS-02	35	37	7	18	4	72	21	28
2017	CS-03	78	22	0	0	0	100	0	40
2017	CS-04	52	39	6	3	0	90	3	31
2014	CS	47	38	9	5	1	85	6	117
2014	CS-01	50	29	14	0	7	79	7	14
2014	CS-02	54	31	8	8	0	85	8	26
2014	CS-03	55	38	7	0	0	93	0	29
2014	CS-04	33	50	7	10	0	83	10	42
2011	CS	45	44	6	2	4	88	5	164
2011	CS-01	28	61	6	0	6	89	6	18
2011	CS-02	36	64	0	0	0	100	0	25
2011	CS-03	58	38	2	2	0	96	2	45
2011	CS-04	44	41	12	0	3	85	3	59
2011	CS-05	41	24	6	12	18	65	29	17
2008	CS	41	36	5	11	7	77	17	75
2008	CS-04	39	32	13	13	3	71	16	31
2008	CS-05	45	35	0	0	20	80	20	20

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	39	13	18	7	3	0	60	26	94
2018	CS-02	36	21	0	29	14	0	0	57	43	14
2018	CS-03	21	36	21	14	7	0	0	57	21	28
2018	CS-04	9	50	13	22	0	6	0	63	23	32
2017	CS	18	33	15	20	11	2	0	53	32	126
2017	CS-01	16	26	21	21	16	0	0	42	37	19
2017	CS-02	21	29	21	18	8	4	0	52	26	28
2017	CS-03	28	45	7	12	5	2	0	75	18	40
2017	CS-04	9	23	14	35	19	0	0	32	55	31
2014	CS	17	32	18	20	11	2	0	50	31	117
2014	CS-01	21	14	14	21	29	0	0	36	50	14
2014	CS-02	15	46	12	19	4	4	0	64	24	26
2014	CS-03	21	24	34	14	3	3	0	46	18	29
2014	CS-04	17	29	12	26	17	0	0	45	43	42
2011	CS	13	28	20	15	18	5	1	44	35	164
2011	CS-01	6	22	44	17	0	6	6	31	19	18
2011	CS-02	8	40	28	8	8	8	0	52	17	25
2011	CS-03	20	44	9	11	9	7	0	69	21	45
2011	CS-04	12	17	20	17	27	5	2	31	47	59
2011	CS-05	12	12	6	29	41	0	0	24	71	17
2008	CS	19	31	16	15	17	0	3	51	33	75
2008	CS-04	23	35	16	13	13	0	0	58	26	31
2008	CS-05	10	30	10	15	35	0	0	40	50	20

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	21	27	15	15	18	4	0	50	34	94
2018	CS-02	29	21	7	14	21	7	0	54	38	14
2018	CS-03	21	32	18	7	21	0	0	54	29	28
2018	CS-04	19	28	19	16	13	6	0	50	30	32
2017	CS	17	19	18	20	25	3	0	36	46	126
2017	CS-01	16	11	26	26	21	0	0	26	47	19
2017	CS-02	14	25	11	18	32	0	0	39	50	28
2017	CS-03	25	20	22	17	10	5	0	48	29	40
2017	CS-04	9	13	13	23	42	0	0	22	65	31
2014	CS	12	23	13	22	29	1	0	35	52	117
2014	CS-01	14	14	14	36	21	0	0	29	57	14
2014	CS-02	8	27	12	23	31	0	0	35	54	26
2014	CS-03	17	17	17	17	31	0	0	34	48	29
2014	CS-04	12	26	7	21	33	0	0	38	55	42
2011	CS	8	18	14	16	39	4	2	27	58	164
2011	CS-01	11	33	11	11	28	0	6	47	41	18
2011	CS-02	4	20	16	16	36	8	0	26	57	25
2011	CS-03	7	20	22	13	29	7	2	29	46	45
2011	CS-04	10	12	10	19	46	2	2	23	67	59
2011	CS-05	6	12	6	18	59	0	0	18	76	17
2008	CS	11	20	14	16	34	3	3	33	53	74
2008	CS-04	10	19	23	10	32	6	0	31	45	31
2008	CS-05	0	26	0	16	53	0	5	28	72	19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	38	9	9	6	1	76	15	94
2018	CS-02	40	33	7	7	13	0	73	20	15
2018	CS-03	36	43	11	0	11	0	79	11	28
2018	CS-04	39	35	6	16	0	3	77	17	31
2017	CS	29	35	13	14	8	0	64	22	126
2017	CS-01	21	37	16	21	5	0	58	26	19
2017	CS-02	18	25	25	22	11	0	43	32	28
2017	CS-03	53	35	2	7	2	0	88	10	40
2017	CS-04	19	36	16	13	16	0	55	29	31
2014	CS	25	43	10	15	7	0	68	22	117
2014	CS-01	29	21	14	7	29	0	50	36	14
2014	CS-02	15	58	15	12	0	0	73	12	26
2014	CS-03	24	34	14	21	7	0	59	28	29
2014	CS-04	29	43	5	19	5	0	71	24	42
2011	CS	22	46	10	13	9	0	68	22	164
2011	CS-01	17	50	17	11	6	0	67	17	18
2011	CS-02	28	52	8	12	0	0	80	12	25
2011	CS-03	20	47	11	18	4	0	67	22	45
2011	CS-04	24	46	8	12	10	0	69	22	59
2011	CS-05	18	35	6	6	35	0	53	41	17

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	47	29	11	7	4	1	78	12	95
2018	CS-02	40	40	0	13	7	0	80	20	15
2018	CS-03	50	25	11	7	7	0	75	14	28
2018	CS-04	53	25	13	6	0	3	81	6	32
2017	CS	41	32	9	10	8	0	73	18	126
2017	CS-01	32	26	21	11	11	0	58	21	19
2017	CS-02	25	32	11	21	11	0	58	32	28
2017	CS-03	68	22	5	5	0	0	90	5	40
2017	CS-04	22	52	4	6	16	0	74	23	31
2014	CS	32	41	15	10	3	0	73	13	117
2014	CS-01	21	36	29	14	0	0	57	14	14
2014	CS-02	27	58	12	0	4	0	85	4	26
2014	CS-03	34	34	14	14	3	0	69	17	29
2014	CS-04	33	36	14	14	2	0	69	17	42

Question 13. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	36	38	12	12	2	74	14	94
2018	CS-02	40	40	0	20	0	80	20	15
2018	CS-03	33	41	11	7	7	74	15	27
2018	CS-04	38	34	22	6	0	72	6	32
2017	CS	37	31	15	11	6	68	17	126
2017	CS-01	37	37	16	5	5	74	11	19
2017	CS-02	21	36	21	15	7	57	22	28
2017	CS-03	58	30	7	5	0	88	5	40
2017	CS-04	28	26	23	10	13	54	23	31
2014	CS	27	39	12	16	5	67	21	117
2014	CS-01	21	43	7	14	14	64	29	14
2014	CS-02	31	35	12	19	4	65	23	26
2014	CS-03	31	31	10	21	7	62	28	29
2014	CS-04	24	45	17	12	2	69	14	42
2011	CS	26	44	15	9	6	70	15	164
2011	CS-01	33	39	22	6	0	72	6	18
2011	CS-02	8	68	20	4	0	76	4	25
2011	CS-03	29	44	9	9	9	73	18	45
2011	CS-04	32	42	12	8	5	75	14	59
2011	CS-05	18	18	24	24	18	35	41	17

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	35	20	6	4	3	68	11	94
2018	CS-02	43	14	14	7	14	7	62	23	14
2018	CS-03	36	32	21	11	0	0	68	11	28
2018	CS-04	25	44	25	3	0	3	71	3	32
2017	CS	24	36	17	14	6	4	62	20	126
2017	CS-01	21	32	11	11	11	16	63	25	19
2017	CS-02	11	25	32	18	7	7	39	27	28
2017	CS-03	33	47	10	7	2	0	80	10	40
2017	CS-04	25	32	16	20	6	0	57	26	31

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	42	33	11	6	6	0	2	76	13	95
2018	CS-02	60	20	7	7	7	0	0	80	13	15
2018	CS-03	43	36	4	11	7	0	0	79	18	28
2018	CS-04	44	38	13	0	3	0	3	84	3	32
2017	CS	50	31	3	12	1	3	1	84	13	126
2017	CS-01	47	37	0	5	5	5	0	89	11	19
2017	CS-02	32	47	4	15	0	4	0	81	15	28
2017	CS-03	78	7	7	7	0	0	0	85	7	40
2017	CS-04	39	45	0	13	0	0	3	87	13	31
2014	CS	38	33	10	15	4	0	0	71	19	117
2014	CS-01	29	36	14	14	7	0	0	64	21	14
2014	CS-02	38	38	15	8	0	0	0	77	8	26
2014	CS-03	38	28	7	17	10	0	0	66	28	29
2014	CS-04	45	24	10	19	2	0	0	69	21	42
2011	CS	39	37	10	10	4	0	1	76	14	163
2011	CS-01	22	50	6	6	6	0	11	81	13	18
2011	CS-02	28	52	12	8	0	0	0	80	8	25
2011	CS-03	51	27	4	11	7	0	0	78	18	45
2011	CS-04	42	37	17	3	0	0	0	80	3	59
2011	CS-05	25	25	0	38	13	0	0	50	50	16

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	37	11	18	4	1	1	67	23	95
2018	CS-02	53	40	0	7	0	0	0	93	7	15
2018	CS-03	29	36	14	14	4	0	4	67	19	28
2018	CS-04	16	41	13	22	6	3	0	58	29	32
2017	CS	25	45	19	6	5	0	0	70	11	126
2017	CS-01	26	53	11	5	5	0	0	79	11	19
2017	CS-02	40	35	18	7	0	0	0	75	7	28
2017	CS-03	31	47	17	0	5	0	0	78	5	40
2017	CS-04	10	48	23	13	6	0	0	58	19	31
2014	CS	26	38	21	10	4	0	0	64	15	117
2014	CS-01	29	57	7	0	7	0	0	86	7	14
2014	CS-02	27	42	19	0	12	0	0	69	12	26
2014	CS-03	34	28	21	14	3	0	0	62	17	29
2014	CS-04	24	38	24	14	0	0	0	62	14	42
2011	CS	20	43	24	9	3	0	1	64	12	164
2011	CS-01	39	33	22	0	0	0	6	76	0	18
2011	CS-02	28	60	12	0	0	0	0	88	0	25
2011	CS-03	22	40	18	16	4	0	0	62	20	45
2011	CS-04	14	44	32	7	2	0	2	59	9	59
2011	CS-05	6	29	29	24	12	0	0	35	35	17
2008	CS	15	48	16	11	11	0	0	63	21	75
2008	CS-04	16	52	13	6	13	0	0	68	19	31
2008	CS-05	5	45	30	10	10	0	0	50	20	20

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	CS	24	39	37	95
2018	CS-02	7	60	33	15
2018	CS-03	21	46	32	28
2018	CS-04	38	22	41	32
2017	CS	31	32	37	126
2017	CS-01	32	26	42	19
2017	CS-02	33	32	35	28
2017	CS-03	22	50	27	40
2017	CS-04	39	19	43	31
2014	CS	36	30	34	117
2014	CS-01	14	29	57	14
2014	CS-02	38	31	31	26
2014	CS-03	21	41	38	29
2014	CS-04	48	21	31	42
2011	CS	48	26	27	164
2011	CS-01	61	22	17	18
2011	CS-02	36	32	32	25
2011	CS-03	38	33	29	45
2011	CS-04	49	20	31	59
2011	CS-05	71	18	12	17

Question 47. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	CS	13	30	39	4	0	13	23
2018	CS-04	25	33	33	0	0	8	12
2017	CS	10	21	53	3	5	8	38
2017	CS-04	25	8	58	8	0	0	12
2014	CS	17	17	52	2	9999	12	42
2014	CS-02	0	50	40	0	9999	10	10
2014	CS-04	20	0	65	5	9999	10	20
2011	CS	10	12	58	10	9999	10	78
2011	CS-01	0	9	55	18	9999	18	11
2011	CS-03	6	12	65	12	9999	6	17
2011	CS-04	7	10	69	3	9999	10	29
2011	CS-05	42	8	17	25	9999	8	12

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	35	11	6	4	0	1	78	11	94
2018	CS-02	33	33	7	13	7	0	7	71	21	15
2018	CS-03	37	48	4	4	7	0	0	85	11	27
2018	CS-04	50	31	13	6	0	0	0	81	6	32
2017	CS	32	46	13	6	4	0	0	78	10	125
2017	CS-01	32	42	16	5	5	0	0	74	11	19
2017	CS-02	25	51	11	7	7	0	0	75	14	28
2017	CS-03	43	40	17	0	0	0	0	83	0	40
2017	CS-04	29	44	7	13	7	0	0	73	20	30
2014	CS	39	40	13	5	2	1	0	80	7	117
2014	CS-01	36	21	21	7	7	7	0	62	15	14
2014	CS-02	35	46	8	12	0	0	0	81	12	26
2014	CS-03	45	31	21	3	0	0	0	76	3	29
2014	CS-04	36	50	10	2	2	0	0	86	5	42
2011	CS	34	36	12	12	6	0	0	70	18	164
2011	CS-01	72	17	0	11	0	0	0	89	11	18
2011	CS-02	36	36	20	8	0	0	0	72	8	25
2011	CS-03	27	44	13	9	7	0	0	71	16	45
2011	CS-04	32	39	12	12	5	0	0	71	17	59
2011	CS-05	18	24	12	24	24	0	0	41	47	17
2008	CS	41	35	8	4	11	0	1	77	15	75
2008	CS-04	48	26	6	3	13	0	3	77	17	31
2008	CS-05	35	30	5	10	20	0	0	65	30	20

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	26	41	24	3	6	0	67	10	93
2018	CS-02	36	21	29	7	7	0	57	14	14
2018	CS-03	25	39	25	4	7	0	64	11	28
2018	CS-04	23	48	26	3	0	0	71	3	31
2017	CS	21	40	24	9	5	2	61	15	126
2017	CS-01	11	47	21	11	5	5	61	17	19
2017	CS-02	11	39	39	4	4	4	52	7	28
2017	CS-03	38	37	22	0	2	0	75	2	40
2017	CS-04	16	45	16	19	3	0	61	23	31
2014	CS	21	43	21	13	0	3	66	13	117
2014	CS-01	21	29	36	14	0	0	50	14	14
2014	CS-02	27	42	19	8	0	4	72	8	26
2014	CS-03	21	45	14	14	0	7	70	15	29
2014	CS-04	19	43	24	14	0	0	62	14	42
2011	CS	16	37	18	13	12	4	55	26	164
2011	CS-01	22	56	17	6	0	0	78	6	18
2011	CS-02	16	36	28	4	4	12	59	9	25
2011	CS-03	4	40	16	18	13	9	49	34	45
2011	CS-04	22	36	15	10	17	0	58	27	59
2011	CS-05	18	18	18	29	18	0	35	47	17

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	31	40	11	2	2	0	13	46	95
2018	CS-02	7	40	47	0	0	7	0	0	50	15
2018	CS-03	18	29	36	11	4	4	0	15	48	28
2018	CS-04	16	31	38	16	0	0	0	16	47	32
2017	CS	16	33	31	13	4	2	2	18	50	126
2017	CS-01	5	32	37	16	11	0	0	26	37	19
2017	CS-02	21	43	25	8	0	0	4	8	67	28
2017	CS-03	17	17	38	15	5	5	2	22	38	40
2017	CS-04	16	39	23	19	3	0	0	22	55	31
2014	CS	15	38	33	9	4	0	1	14	53	117
2014	CS-01	0	43	36	7	14	0	0	21	43	14
2014	CS-02	15	46	15	19	0	0	4	20	64	26
2014	CS-03	17	34	31	7	10	0	0	17	52	29
2014	CS-04	17	31	48	5	0	0	0	5	48	42
2011	CS	20	36	33	8	2	0	2	10	57	164
2011	CS-01	6	28	39	6	11	0	11	19	38	18
2011	CS-02	20	40	28	4	4	0	4	8	63	25
2011	CS-03	16	31	38	16	0	0	0	16	47	45
2011	CS-04	17	39	37	7	0	0	0	7	56	59
2011	CS-05	53	41	6	0	0	0	0	0	94	17
2008	CS	19	37	33	4	7	0	0	11	56	75
2008	CS-04	16	29	42	6	6	0	0	13	45	31
2008	CS-05	20	60	20	0	0	0	0	0	80	20

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	7	15	34	27	12	3	2	41	23	95
2018	CS-02	20	7	27	27	13	7	0	43	29	15
2018	CS-03	4	21	32	25	7	4	7	36	28	28
2018	CS-04	6	19	31	31	13	0	0	44	25	32
2017	CS	8	25	23	23	14	3	3	40	35	124
2017	CS-01	5	21	11	32	21	0	11	59	29	19
2017	CS-02	11	35	27	11	11	0	4	24	48	26
2017	CS-03	5	10	35	20	20	8	2	45	17	40
2017	CS-04	6	36	16	32	9	0	0	41	43	31
2014	CS	12	21	34	19	9	1	5	29	35	117
2014	CS-01	14	29	21	7	29	0	0	36	43	14
2014	CS-02	8	15	35	23	4	4	12	32	27	26
2014	CS-03	14	17	34	24	7	0	3	32	32	29
2014	CS-04	14	21	38	14	7	0	5	23	38	42
2011	CS	18	28	26	18	6	0	4	24	48	163
2011	CS-01	6	11	33	22	11	0	17	40	20	18
2011	CS-02	4	44	32	16	4	0	0	20	48	25
2011	CS-03	20	29	22	22	7	0	0	29	49	45
2011	CS-04	19	29	24	17	5	0	5	24	51	58
2011	CS-05	47	18	29	6	0	0	0	6	65	17
2008	CS	12	24	33	20	7	4	0	28	38	75
2008	CS-04	13	23	29	23	10	3	0	33	37	31
2008	CS-05	10	35	35	20	0	0	0	20	45	20

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	24	38	13	5	2	0	18	43	95
2018	CS-02	20	27	40	7	0	7	0	7	50	15
2018	CS-03	18	21	43	4	11	4	0	15	41	28
2018	CS-04	16	25	41	19	0	0	0	19	41	32
2017	CS	13	28	33	18	4	2	2	23	43	125
2017	CS-01	6	17	22	33	17	0	6	53	24	18
2017	CS-02	14	51	4	25	0	7	0	27	70	28
2017	CS-03	12	17	47	18	0	3	2	19	31	40
2017	CS-04	19	26	42	6	6	0	0	13	45	31
2014	CS	22	37	30	6	3	2	1	9	61	117
2014	CS-01	0	21	43	7	14	14	0	25	25	14
2014	CS-02	15	38	35	4	4	0	4	8	56	26
2014	CS-03	24	34	31	10	0	0	0	10	59	29
2014	CS-04	31	48	17	5	0	0	0	5	79	42
2011	CS	22	34	30	7	4	1	2	11	58	164
2011	CS-01	6	28	22	17	11	6	11	33	40	18
2011	CS-02	8	48	24	12	0	0	8	13	61	25
2011	CS-03	11	33	44	7	4	0	0	11	44	45
2011	CS-04	34	32	27	3	3	0	0	7	66	59
2011	CS-05	47	29	18	6	0	0	0	6	76	17
2008	CS	19	31	29	9	9	3	0	19	51	75
2008	CS-04	16	26	29	10	13	6	0	24	45	31
2008	CS-05	25	50	20	0	5	0	0	5	75	20

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	9	28	41	14	5	3	0	20	37	94
2018	CS-02	7	27	20	20	20	7	0	43	36	15
2018	CS-03	7	25	46	14	4	4	0	19	33	28
2018	CS-04	10	35	35	19	0	0	0	19	45	31
2017	CS	8	26	35	21	7	1	2	28	35	125
2017	CS-01	5	11	21	47	16	0	0	63	16	19
2017	CS-02	7	39	22	25	4	0	4	30	48	28
2017	CS-03	5	20	45	15	10	3	2	26	26	40
2017	CS-04	10	30	47	9	3	0	0	13	40	30
2014	CS	14	34	31	14	4	1	2	19	50	116
2014	CS-01	7	0	29	36	21	0	7	62	8	14
2014	CS-02	15	42	27	8	0	4	4	8	63	26
2014	CS-03	24	31	21	17	7	0	0	24	55	29
2014	CS-04	10	39	41	10	0	0	0	10	49	41
2011	CS	13	32	34	15	5	0	2	20	46	164
2011	CS-01	17	11	28	22	11	0	11	38	31	18
2011	CS-02	4	40	40	4	8	0	4	13	46	25
2011	CS-03	20	27	20	29	4	0	0	33	47	45
2011	CS-04	5	39	46	8	2	0	0	10	44	59
2011	CS-05	35	29	24	6	6	0	0	12	65	17
2008	CS	13	28	39	13	5	1	0	19	42	75
2008	CS-04	16	23	42	16	3	0	0	19	39	31
2008	CS-05	15	40	35	5	5	0	0	10	55	20

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	25	22	28	18	3	2	1	22	49	95
2018	CS-02	27	27	13	13	13	7	0	29	57	15
2018	CS-03	25	32	29	14	0	0	0	14	57	28
2018	CS-04	34	13	34	16	0	3	0	16	48	32
2017	CS	20	29	27	14	8	1	2	22	51	126
2017	CS-01	11	11	37	26	16	0	0	42	21	19
2017	CS-02	21	29	28	18	4	0	0	22	50	28
2017	CS-03	15	27	32	7	10	3	5	19	46	40
2017	CS-04	23	42	19	10	6	0	0	16	65	31
2014	CS	26	38	23	4	7	1	2	11	65	117
2014	CS-01	29	21	21	7	21	0	0	29	50	14
2014	CS-02	35	38	19	0	0	4	4	0	79	26
2014	CS-03	34	38	17	3	3	0	3	7	75	29
2014	CS-04	14	40	31	5	10	0	0	14	55	42
2011	CS	25	33	25	11	4	0	2	15	59	164
2011	CS-01	11	39	17	22	6	0	6	29	53	18
2011	CS-02	24	24	28	8	8	0	8	17	52	25
2011	CS-03	36	27	27	7	4	0	0	11	62	45
2011	CS-04	20	39	25	12	2	0	2	14	60	59
2011	CS-05	29	35	24	12	0	0	0	12	65	17
2008	CS	20	25	35	13	4	1	1	18	47	75
2008	CS-04	19	32	26	10	6	3	3	17	55	31
2008	CS-05	20	30	40	10	0	0	0	10	50	20

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	20	25	29	11	2	2	42	32	92
2018	CS-02	20	20	7	20	27	7	0	50	43	15
2018	CS-03	11	15	22	37	7	0	7	48	28	27
2018	CS-04	10	26	32	29	0	3	0	30	37	31
2017	CS	11	19	33	23	9	4	1	33	32	125
2017	CS-01	11	11	42	26	11	0	0	37	21	19
2017	CS-02	7	25	40	18	4	7	0	23	34	28
2017	CS-03	8	10	31	28	16	5	3	47	19	39
2017	CS-04	10	33	26	25	6	0	0	32	43	31
2014	CS	9	23	32	19	10	3	4	31	35	117
2014	CS-01	21	14	7	21	36	0	0	57	36	14
2014	CS-02	8	23	35	12	8	4	12	23	36	26
2014	CS-03	10	21	34	17	7	7	3	27	35	29
2014	CS-04	7	24	38	21	7	0	2	29	32	42
2011	CS	17	21	26	23	8	2	2	33	40	164
2011	CS-01	6	11	17	39	17	6	6	63	19	18
2011	CS-02	8	24	32	20	8	4	4	30	35	25
2011	CS-03	13	13	22	38	11	2	0	50	27	45
2011	CS-04	20	24	32	14	5	2	3	20	46	59
2011	CS-05	41	41	12	6	0	0	0	6	82	17
2008	CS	17	28	21	24	3	4	3	29	49	75
2008	CS-04	13	32	16	26	0	6	6	30	52	31
2008	CS-05	25	30	35	10	0	0	0	10	55	20

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	15	25	40	11	6	3	0	17	41	95
2018	CS-02	20	40	20	13	0	7	0	14	64	15
2018	CS-03	18	25	36	7	7	7	0	15	46	28
2018	CS-04	9	25	59	6	0	0	0	6	34	32
2017	CS	10	24	37	18	8	2	2	27	35	126
2017	CS-01	0	11	21	47	16	0	5	67	11	19
2017	CS-02	7	37	35	14	4	4	0	18	45	28
2017	CS-03	12	12	50	15	5	3	2	21	26	40
2017	CS-04	13	29	36	10	13	0	0	23	42	31
2014	CS	12	29	39	13	3	2	2	17	42	117
2014	CS-01	0	14	43	7	21	14	0	33	17	14
2014	CS-02	12	23	35	23	0	0	8	25	38	26
2014	CS-03	7	38	38	14	3	0	0	17	45	29
2014	CS-04	19	31	40	10	0	0	0	10	50	42

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	27	11	9	5	0	1	74	15	95
2018	CS-02	47	20	0	27	7	0	0	67	33	15
2018	CS-03	46	25	7	7	14	0	0	71	21	28
2018	CS-04	47	31	16	3	0	0	3	81	3	32
2017	CS	44	25	8	12	10	1	0	70	22	126
2017	CS-01	32	47	5	5	11	0	0	79	16	19
2017	CS-02	25	29	18	11	15	4	0	56	26	28
2017	CS-03	68	22	5	2	2	0	0	90	5	40
2017	CS-04	41	16	6	23	13	0	0	57	36	31
2014	CS	47	30	11	5	5	2	0	78	10	117
2014	CS-01	36	14	29	0	21	0	0	50	21	14
2014	CS-02	42	42	12	0	0	4	0	88	0	26
2014	CS-03	52	24	7	3	10	3	0	79	14	29
2014	CS-04	50	29	10	12	0	0	0	79	12	42

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	51	35	6	5	3	0	85	8	95
2018	CS-02	40	27	13	20	0	0	67	20	15
2018	CS-03	57	25	7	0	11	0	82	11	28
2018	CS-04	50	41	3	6	0	0	91	6	32
2017	CS	47	34	11	5	3	1	81	8	126
2017	CS-01	32	58	0	0	5	5	94	6	19
2017	CS-02	22	53	18	4	4	0	75	7	28
2017	CS-03	78	10	5	5	2	0	88	7	40
2017	CS-04	39	38	20	3	0	0	77	3	31
2014	CS	53	38	5	3	2	0	91	4	117
2014	CS-01	50	43	0	0	7	0	93	7	14
2014	CS-02	62	38	0	0	0	0	100	0	26
2014	CS-03	48	38	7	3	3	0	86	7	29
2014	CS-04	52	33	10	5	0	0	86	5	42

Question 21. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	35	8	5	3	2	83	9	95
2018	CS-02	53	7	13	20	7	0	60	27	15
2018	CS-03	50	32	7	4	7	0	82	11	28
2018	CS-04	44	47	3	0	0	6	97	0	32

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	49	34	11	1	2	1	1	86	3	93
2018	CS-02	50	36	14	0	0	0	0	86	0	14
2018	CS-03	50	32	11	4	0	0	4	85	4	28
2018	CS-04	48	29	16	0	3	3	0	80	3	31
2017	CS	41	32	17	4	2	4	0	76	7	126
2017	CS-01	37	32	5	11	5	11	0	76	18	19
2017	CS-02	39	28	29	0	4	0	0	67	4	28
2017	CS-03	45	27	15	2	2	8	0	78	5	40
2017	CS-04	45	32	16	6	0	0	0	77	6	31
2014	CS	50	36	7	0	2	5	0	91	2	117
2014	CS-01	36	43	14	0	7	0	0	79	7	14
2014	CS-02	50	42	0	0	0	8	0	100	0	26
2014	CS-03	48	34	3	0	3	10	0	92	4	29
2014	CS-04	60	29	10	0	0	2	0	90	0	42

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	43	41	10	1	3	1	1	86	4	93
2018	CS-02	50	29	14	0	7	0	0	79	7	14
2018	CS-03	46	36	11	0	4	0	4	85	4	28
2018	CS-04	35	48	10	3	0	3	0	87	3	31
2017	CS	33	45	14	4	2	2	0	80	6	126
2017	CS-01	26	42	21	11	0	0	0	68	11	19
2017	CS-02	32	36	22	7	0	4	0	70	7	28
2017	CS-03	40	42	10	2	0	5	0	87	3	40
2017	CS-04	32	52	13	0	3	0	0	84	3	31
2014	CS	44	41	9	2	0	4	0	88	2	117
2014	CS-01	36	50	0	0	0	14	0	100	0	14
2014	CS-02	54	38	4	0	0	4	0	96	0	26
2014	CS-03	38	41	7	7	0	7	0	85	7	29
2014	CS-04	43	38	19	0	0	0	0	81	0	42
2011	CS	20	40	16	9	8	7	0	65	18	164
2011	CS-01	33	39	11	11	6	0	0	72	17	18
2011	CS-02	12	52	24	0	0	12	0	73	0	25
2011	CS-03	22	36	20	9	7	7	0	62	17	45
2011	CS-04	22	39	14	8	8	8	0	67	19	59
2011	CS-05	6	41	12	18	24	0	0	47	41	17

Question 42. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	53	34	5	3	4	0	87	8	93
2018	CS-02	43	36	7	7	7	0	79	14	14
2018	CS-03	50	29	11	4	7	0	79	11	28
2018	CS-04	65	29	3	3	0	0	94	3	31
2017	CS	39	42	9	3	5	1	82	8	126
2017	CS-01	32	42	5	16	0	5	78	17	19
2017	CS-02	35	39	18	4	4	0	75	8	28
2017	CS-03	60	30	7	0	2	0	90	2	40
2017	CS-04	28	52	10	0	10	0	81	10	31
2014	CS	53	35	9	1	2	0	88	3	117
2014	CS-01	57	36	7	0	0	0	93	0	14
2014	CS-02	58	35	8	0	0	0	92	0	26
2014	CS-03	52	28	14	3	3	0	79	7	29
2014	CS-04	48	40	10	0	2	0	88	2	42
2011	CS	24	40	18	10	8	1	64	18	164
2011	CS-01	22	56	17	6	0	0	78	6	18
2011	CS-02	32	36	24	0	4	4	71	4	25
2011	CS-03	29	44	11	7	9	0	73	16	45
2011	CS-04	20	37	24	14	5	0	58	19	59
2011	CS-05	12	29	6	24	29	0	41	53	17
2008	CS	32	32	16	9	11	0	64	20	75
2008	CS-04	35	29	16	13	6	0	65	19	31
2008	CS-05	25	25	20	10	20	0	50	30	20

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	27	20	8	5	5	3	63	15	95
2018	CS-02	27	27	13	13	7	13	0	62	23	15
2018	CS-03	46	14	11	11	14	4	0	63	26	28
2018	CS-04	22	34	25	6	0	3	9	64	7	32
2017	CS	36	24	16	9	7	5	3	65	17	126
2017	CS-01	32	26	21	5	0	11	5	69	6	19
2017	CS-02	21	14	36	14	8	7	0	38	23	28
2017	CS-03	60	22	2	2	5	0	7	89	8	40
2017	CS-04	25	36	13	13	13	0	0	61	26	31
2014	CS	30	39	16	6	4	3	2	72	11	117
2014	CS-01	21	43	14	7	14	0	0	64	21	14
2014	CS-02	19	58	8	12	0	4	0	80	12	26
2014	CS-03	41	17	24	7	3	3	3	63	11	29
2014	CS-04	31	38	19	2	5	2	2	73	8	42

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	35	10	6	7	6	0	75	15	94
2018	CS-02	29	36	14	7	7	7	0	69	15	14
2018	CS-03	43	32	7	11	7	0	0	75	18	28
2018	CS-04	31	44	6	0	6	13	0	86	7	32
2017	CS	33	29	18	10	5	3	2	66	15	126
2017	CS-01	16	32	32	0	11	5	5	53	12	19
2017	CS-02	32	18	25	15	4	7	0	53	20	28
2017	CS-03	43	28	15	5	5	2	2	74	11	40
2017	CS-04	35	39	10	13	3	0	0	74	16	31
2014	CS	32	38	13	3	4	8	2	78	8	117
2014	CS-01	21	64	7	0	0	7	0	92	0	14
2014	CS-02	35	38	15	0	0	8	4	83	0	26
2014	CS-03	21	34	17	7	7	10	3	64	16	29
2014	CS-04	40	33	12	2	5	7	0	79	8	42
2011	CS	27	27	15	16	9	6	1	58	26	162
2011	CS-01	22	28	28	11	6	6	0	53	18	18
2011	CS-02	29	21	4	33	4	8	0	55	41	24
2011	CS-03	16	31	22	13	13	2	2	49	28	45
2011	CS-04	32	27	12	12	7	10	0	66	21	59
2011	CS-05	44	19	6	19	13	0	0	63	31	16
2008	CS	36	19	17	11	9	7	1	59	22	75
2008	CS-04	48	16	13	6	6	10	0	71	14	31
2008	CS-05	30	20	20	15	5	5	5	56	22	20

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	37	34	18	4	4	2	73	9	93
2018	CS-02	43	29	14	7	0	7	77	8	14
2018	CS-03	37	41	15	0	7	0	78	7	27
2018	CS-04	28	41	22	6	0	3	71	6	32

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	18	18	18	16	14	13	3	43	35	94
2018	CS-02	21	0	7	21	14	36	0	33	56	14
2018	CS-03	14	29	14	14	21	4	4	46	38	28
2018	CS-04	13	22	25	13	9	13	6	42	27	32
2017	CS	12	22	18	14	16	15	2	41	36	126
2017	CS-01	11	32	16	0	11	26	5	62	15	19
2017	CS-02	7	11	21	14	25	22	0	23	50	28
2017	CS-03	18	25	17	12	10	13	5	52	27	40
2017	CS-04	10	25	17	26	19	3	0	36	47	31
2014	CS	11	25	21	15	15	15	0	42	34	117
2014	CS-01	21	29	21	7	7	14	0	58	17	14
2014	CS-02	8	42	19	12	8	12	0	57	22	26
2014	CS-03	7	21	17	10	21	24	0	36	41	29
2014	CS-04	14	14	24	24	17	7	0	31	44	42
2011	CS	7	13	15	17	25	19	4	26	54	163
2011	CS-01	22	11	33	6	11	11	6	40	20	18
2011	CS-02	4	21	8	25	8	25	8	38	50	24
2011	CS-03	7	16	9	11	31	22	4	30	58	45
2011	CS-04	5	10	19	22	24	19	2	19	57	59
2011	CS-05	6	6	12	18	47	12	0	13	73	17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	16	84	95
2018	CS-04	19	81	32

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	(%)	Total responses
2018	CS	33	15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	(%)	Total responses
2018	CS	40	15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	(%)	Total responses
2018	CS	47	15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	(%)	Total responses
2018	CS	40	15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	(%)	Total responses
2018	CS	53	15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	(%)	Total responses
2018	CS	40	15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	(%)	Total responses
2018	CS	67	15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	(%)	Total responses
2018	CS	60	15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	(%)	Total responses
2018	CS	0	15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	(%)	Total responses
2018	CS	40	15

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	(%)	Total responses
2018	CS	0	14

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	(%)	Total responses
2018	CS	0	14

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	(%)	Total responses
2018	CS	0	14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	(%)	Total responses
2018	CS	0	14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	(%)	Total responses
2018	CS	64	14

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	(%)	Total responses
2018	CS	0	14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	14	21	7	4	34	6	46	19	95
2018	CS-02	7	27	27	13	7	20	0	42	25	15
2018	CS-03	14	4	21	11	4	39	7	33	27	28
2018	CS-04	13	19	22	3	6	31	6	50	15	32
2017	CS	15	14	21	3	8	26	13	48	18	126
2017	CS-01	16	5	5	5	5	53	11	57	29	19
2017	CS-02	14	11	35	4	11	14	11	33	20	28
2017	CS-03	22	20	7	0	5	33	13	77	9	40
2017	CS-04	9	19	30	6	10	13	13	38	22	31
2014	CS	15	16	15	5	0	42	7	60	10	117
2014	CS-01	36	29	14	0	0	21	0	82	0	14
2014	CS-02	19	23	12	8	0	27	12	69	13	26
2014	CS-03	14	7	7	7	0	55	10	60	20	29
2014	CS-04	7	14	21	5	0	50	2	45	10	42

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	32	29	20	4	2	13	0	70	7	95
2018	CS-02	20	47	20	7	0	7	0	71	7	15
2018	CS-03	43	21	25	4	4	4	0	67	7	28
2018	CS-04	28	28	19	6	3	16	0	67	11	32
2017	CS	28	29	14	6	6	15	1	69	14	126
2017	CS-01	26	37	0	5	5	26	0	86	14	19
2017	CS-02	21	25	25	11	4	14	0	53	17	28
2017	CS-03	43	27	10	0	5	15	0	82	6	40
2017	CS-04	19	29	23	13	6	6	3	53	21	31
2014	CS	26	35	16	5	0	17	1	74	6	117
2014	CS-01	36	50	7	0	0	7	0	92	0	14
2014	CS-02	27	38	8	8	0	19	0	81	10	26
2014	CS-03	28	28	10	10	0	21	3	73	14	29
2014	CS-04	24	29	26	2	0	19	0	65	3	42
2011	CS	15	29	21	9	7	17	1	55	20	163
2011	CS-01	33	39	11	6	0	11	0	81	6	18
2011	CS-02	21	29	21	0	4	21	4	67	6	24
2011	CS-03	16	36	18	9	0	20	2	66	11	45
2011	CS-04	10	24	27	12	8	19	0	42	25	59
2011	CS-05	6	24	18	18	29	6	0	31	50	17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	5	95	94

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	14	22	1	2	39	9	53	6	93
2018	CS-02	7	33	20	7	0	33	0	60	10	15
2018	CS-03	19	4	30	0	4	37	7	40	7	27
2018	CS-04	13	13	19	0	3	39	13	53	7	31
2017	CS	13	13	22	3	4	33	11	48	13	126
2017	CS-01	21	11	11	5	11	37	5	55	27	19
2017	CS-02	14	14	29	4	7	18	15	42	16	28
2017	CS-03	15	17	7	2	0	47	10	77	6	40
2017	CS-04	6	13	36	3	0	29	13	32	6	31
2014	CS	15	13	19	3	0	44	7	56	5	116
2014	CS-01	36	29	0	7	0	29	0	90	10	14
2014	CS-02	24	12	16	0	0	32	16	69	0	25
2014	CS-03	10	14	14	3	0	52	7	58	8	29
2014	CS-04	7	7	29	2	0	52	2	32	5	42

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	28	19	3	1	16	0	73	5	95
2018	CS-02	27	40	20	7	0	7	0	71	7	15
2018	CS-03	46	25	21	0	4	4	0	74	4	28
2018	CS-04	25	25	19	6	0	25	0	67	8	32
2017	CS	29	33	15	3	2	17	1	76	7	125
2017	CS-01	32	26	11	5	5	21	0	73	13	19
2017	CS-02	18	28	25	0	7	22	0	59	9	28
2017	CS-03	40	37	2	5	0	15	0	91	6	40
2017	CS-04	23	40	23	0	0	10	3	73	0	30
2014	CS	24	28	22	3	0	22	2	68	3	116
2014	CS-01	43	36	0	7	0	14	0	92	8	14
2014	CS-02	28	28	20	0	0	24	0	74	0	25
2014	CS-03	28	21	17	3	0	28	3	70	5	29
2014	CS-04	17	26	29	2	0	24	2	58	3	42
2011	CS	18	34	17	7	3	22	0	66	13	163
2011	CS-01	22	44	11	0	0	22	0	86	0	18
2011	CS-02	25	38	25	0	4	8	0	68	5	24
2011	CS-03	16	31	20	4	0	29	0	66	6	45
2011	CS-04	17	29	15	12	2	25	0	61	18	59
2011	CS-05	12	41	6	12	18	12	0	60	33	17

Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	22	7	5	5	3	1	81	11	94
2018	CS-02	57	14	14	7	7	0	0	71	14	14
2018	CS-03	50	18	7	7	11	4	4	73	19	28
2018	CS-04	59	25	9	3	0	3	0	87	3	32
2017	CS	54	25	11	5	4	2	1	80	9	126
2017	CS-01	32	37	16	11	0	5	0	72	11	19
2017	CS-02	35	35	22	0	4	4	0	73	4	28
2017	CS-03	83	7	7	2	0	0	0	90	2	40
2017	CS-04	48	26	3	10	10	0	3	77	20	31

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	31	46	15	4	2	2	78	7	94
2018	CS-02	27	53	7	7	0	7	86	7	15
2018	CS-03	33	41	15	7	4	0	74	11	27
2018	CS-04	34	53	9	3	0	0	88	3	32
2017	CS	18	48	23	5	4	3	67	9	126
2017	CS-01	5	42	37	5	5	5	50	11	19
2017	CS-02	11	43	32	4	7	4	56	12	28
2017	CS-03	27	58	7	5	2	0	85	7	40
2017	CS-04	26	45	23	6	0	0	71	6	31

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	24	39	19	12	4	2	65	16	95
2018	CS-02	33	40	20	7	0	0	73	7	15
2018	CS-03	32	18	32	7	11	0	50	18	28
2018	CS-04	16	56	9	13	0	6	77	13	32
2017	CS	13	44	21	12	7	3	58	20	126
2017	CS-01	5	37	47	0	11	0	42	11	19
2017	CS-02	7	39	25	22	7	0	47	29	28
2017	CS-03	30	45	7	7	5	5	79	13	40
2017	CS-04	3	54	16	20	6	0	57	26	31

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	20	23	28	11	17	0	1	44	28	94
2018	CS-02	33	27	20	7	13	0	0	60	20	15
2018	CS-03	15	26	19	11	26	0	4	42	38	27
2018	CS-04	25	19	38	6	13	0	0	44	19	32
2017	CS	28	26	20	10	12	1	3	57	23	126
2017	CS-01	21	11	21	16	26	5	0	33	44	19
2017	CS-02	25	32	14	14	7	0	8	62	23	28
2017	CS-03	28	30	17	7	15	0	2	59	23	40
2017	CS-04	38	30	19	10	3	0	0	68	13	31

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	22	34	22	12	0	33	34	95
2018	CS-02	20	40	20	7	13	0	60	20	15
2018	CS-03	14	18	32	14	21	0	32	36	28
2018	CS-04	6	22	34	31	6	0	28	38	32
2017	CS	18	32	28	15	7	1	50	22	126
2017	CS-01	26	58	11	0	5	0	84	5	19
2017	CS-02	11	28	35	18	7	0	39	25	28
2017	CS-03	18	25	32	15	7	3	44	23	40
2017	CS-04	19	35	25	17	3	0	55	20	31

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	23	31	20	12	1	37	32	95
2018	CS-02	33	20	27	7	13	0	53	20	15
2018	CS-03	18	29	18	21	14	0	46	36	28
2018	CS-04	6	31	38	16	6	3	39	23	32
2017	CS	19	28	25	15	10	3	49	26	124
2017	CS-01	37	37	11	0	16	0	74	16	19
2017	CS-02	15	31	29	15	7	4	47	23	27
2017	CS-03	21	28	23	15	8	5	52	24	39
2017	CS-04	13	26	29	26	6	0	39	32	31

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	11	20	25	26	17	0	1	31	44	92
2018	CS-02	20	27	20	20	13	0	0	47	33	15
2018	CS-03	11	15	22	30	22	0	0	26	52	27
2018	CS-04	7	20	30	23	17	0	3	28	41	30
2017	CS	16	24	29	18	12	1	1	40	30	126
2017	CS-01	26	37	21	0	16	0	0	63	16	19
2017	CS-02	14	25	29	21	7	4	0	40	29	28
2017	CS-03	15	25	32	17	7	0	3	41	26	40
2017	CS-04	16	16	35	19	13	0	0	32	32	31

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	35	25	20	9	6	4	63	16	93
2018	CS-02	53	33	7	0	0	7	93	0	15
2018	CS-03	32	29	14	11	11	4	63	22	28
2018	CS-04	27	27	27	10	3	7	57	14	30
2017	CS	47	27	12	8	4	2	75	12	126
2017	CS-01	68	11	16	0	5	0	79	5	19
2017	CS-02	39	50	0	7	0	4	93	7	28
2017	CS-03	52	20	12	5	5	5	76	10	40
2017	CS-04	42	25	20	10	3	0	67	13	31

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	26	25	13	14	0	48	26	95
2018	CS-02	40	13	33	7	7	0	53	13	15
2018	CS-03	21	25	21	7	25	0	46	32	28
2018	CS-04	19	31	28	16	6	0	50	22	32
2017	CS	26	38	23	8	4	1	64	12	125
2017	CS-01	42	37	11	5	5	0	79	11	19
2017	CS-02	14	47	21	11	4	4	63	15	28
2017	CS-03	30	35	27	5	2	0	65	7	40
2017	CS-04	23	39	24	10	3	0	63	13	30

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	22	38	22	12	3	0	2	62	15	94
2018	CS-02	33	33	27	7	0	0	0	67	7	15
2018	CS-03	25	32	25	11	7	0	0	57	18	28
2018	CS-04	19	45	16	13	0	0	6	69	14	31
2017	CS	21	31	26	13	7	1	0	53	21	125
2017	CS-01	37	26	11	21	5	0	0	63	26	19
2017	CS-02	11	25	32	21	8	4	0	37	30	28
2017	CS-03	38	35	15	7	5	0	0	73	12	40
2017	CS-04	6	31	40	13	10	0	0	37	23	30

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	14	29	33	19	5	0	0	43	24	94
2018	CS-02	13	20	47	13	7	0	0	33	20	15
2018	CS-03	21	29	21	21	7	0	0	50	29	28
2018	CS-04	13	32	35	16	3	0	0	45	19	31
2017	CS	18	22	26	20	11	1	2	42	32	125
2017	CS-01	37	11	21	26	5	0	0	47	32	19
2017	CS-02	15	18	32	18	14	4	0	33	33	28
2017	CS-03	25	32	17	10	10	0	5	61	21	40
2017	CS-04	7	16	34	30	13	0	0	23	43	30

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	19	35	21	16	5	3	56	22	94
2018	CS-02	20	33	40	7	0	0	53	7	15
2018	CS-03	21	32	25	7	14	0	54	21	28
2018	CS-04	16	39	16	23	0	6	59	24	31
2017	CS	22	30	26	12	10	1	52	22	124
2017	CS-01	26	11	32	16	16	0	37	32	19
2017	CS-02	11	32	32	14	11	0	43	25	28
2017	CS-03	35	38	17	2	5	2	75	8	40
2017	CS-04	14	28	31	14	14	0	41	28	29

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	28	29	28	10	5	0	57	15	93
2018	CS-02	20	33	33	7	7	0	53	13	15
2018	CS-03	32	36	21	11	0	0	68	11	28
2018	CS-04	27	27	30	17	0	0	53	17	30
2017	CS	38	30	22	6	2	1	69	8	125
2017	CS-01	42	32	21	5	0	0	74	5	19
2017	CS-02	32	32	18	8	7	4	66	15	28
2017	CS-03	40	33	22	2	2	0	73	5	40
2017	CS-04	47	23	23	7	0	0	70	7	30

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	52	17	16	7	5	2	71	12	92
2018	CS-02	50	7	29	7	7	0	57	14	14
2018	CS-03	44	30	15	7	4	0	74	11	27
2018	CS-04	68	16	6	0	3	6	90	3	31
2017	CS	55	23	11	6	5	1	78	11	125
2017	CS-01	72	11	11	0	6	0	83	6	18
2017	CS-02	36	32	11	11	8	4	70	19	28
2017	CS-03	65	25	10	0	0	0	90	0	40
2017	CS-04	51	17	16	13	3	0	68	16	31

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	67	15	7	2	3	5	87	6	94
2018	CS-02	60	13	20	0	7	0	73	7	15
2018	CS-03	64	21	4	4	0	7	92	4	28
2018	CS-04	84	6	0	0	3	6	97	3	31

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	68	14	4	1	7	1	4	87	9	94
2018	CS-02	67	7	13	0	13	0	0	73	13	15
2018	CS-03	75	11	0	0	11	0	4	89	11	28
2018	CS-04	68	16	6	0	0	3	6	93	0	31
2017	CS	70	15	6	4	2	0	2	87	6	126
2017	CS-01	84	5	5	5	0	0	0	89	5	19
2017	CS-02	61	25	8	4	4	0	0	85	7	28
2017	CS-03	78	10	7	0	2	0	2	90	3	40
2017	CS-04	64	17	3	10	3	0	3	83	13	31

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	57	28	9	3	2	1	86	5	94
2018	CS-02	47	33	13	7	0	0	80	7	15
2018	CS-03	56	30	7	0	7	0	85	7	27
2018	CS-04	69	19	9	0	0	3	90	0	32
2017	CS	66	24	7	2	1	1	90	2	125
2017	CS-01	68	21	11	0	0	0	89	0	19
2017	CS-02	56	29	4	7	0	4	88	7	28
2017	CS-03	69	20	8	0	3	0	90	3	39
2017	CS-04	75	19	6	0	0	0	94	0	31

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	55	22	12	1	10	1	77	11	93
2018	CS-02	47	20	13	0	20	0	67	20	15
2018	CS-03	65	15	8	0	12	0	81	12	26
2018	CS-04	56	28	9	3	0	3	87	3	32
2017	CS	59	27	7	4	3	0	85	7	123
2017	CS-01	72	22	6	0	0	0	94	0	18
2017	CS-02	43	46	4	7	0	0	89	7	28
2017	CS-03	69	20	3	5	3	0	90	8	39
2017	CS-04	46	24	20	0	10	0	70	10	30

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	54	13	4	4	0	1	23	88	6	91
2018	CS-02	47	20	7	0	0	0	27	91	0	15
2018	CS-03	58	12	8	0	0	0	23	90	0	26
2018	CS-04	61	10	3	6	0	0	19	88	8	31
2017	CS	68	10	2	0	2	0	18	95	2	126
2017	CS-01	84	0	0	0	0	0	16	100	0	19
2017	CS-02	65	11	0	0	0	0	25	100	0	28
2017	CS-03	65	15	5	0	5	0	10	89	6	40
2017	CS-04	61	6	3	0	0	0	30	95	0	31

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	54	26	10	3	2	5	84	6	94
2018	CS-02	60	27	13	0	0	0	87	0	15
2018	CS-03	59	22	7	4	4	4	85	8	27
2018	CS-04	47	34	6	0	0	13	93	0	32
2017	CS	75	15	6	1	1	2	92	2	125
2017	CS-01	84	5	5	0	0	5	94	0	19
2017	CS-02	82	11	4	0	0	4	96	0	28
2017	CS-03	67	15	13	3	3	0	82	5	39
2017	CS-04	72	25	0	0	0	3	100	0	31

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	62	26	4	4	2	2	89	7	94
2018	CS-02	47	27	20	7	0	0	73	7	15
2018	CS-03	67	26	0	4	4	0	93	7	27
2018	CS-04	69	25	0	0	0	6	100	0	32
2017	CS	68	17	8	2	4	2	86	6	126
2017	CS-01	53	11	16	5	16	0	63	21	19
2017	CS-02	54	25	18	4	0	0	79	4	28
2017	CS-03	80	12	2	2	2	0	93	5	40
2017	CS-04	71	16	3	0	3	6	93	3	31

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	46	29	21	2	1	1	75	3	94
2018	CS-02	33	27	33	0	7	0	60	7	15
2018	CS-03	48	30	19	4	0	0	78	4	27
2018	CS-04	47	28	22	0	0	3	77	0	32
2017	CS	50	27	13	6	1	3	80	7	126
2017	CS-01	42	26	5	21	5	0	68	26	19
2017	CS-02	43	29	14	11	0	4	74	11	28
2017	CS-03	53	27	15	2	0	2	82	3	40
2017	CS-04	55	23	16	0	0	6	83	0	31

Question 63. Overall, my level of work-related stress is…
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	30	34	15	7	1	43	23	94
2018	CS-02	13	53	13	13	7	0	67	20	15
2018	CS-03	11	29	29	18	14	0	39	32	28
2018	CS-04	13	25	41	16	3	3	39	19	32
2017	CS	9	34	33	18	6	1	43	23	126
2017	CS-01	11	47	21	11	5	5	61	17	19
2017	CS-02	4	36	32	25	4	0	39	29	28
2017	CS-03	16	37	35	10	2	0	53	12	40
2017	CS-04	6	25	39	20	10	0	32	30	31

Question 64. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	10	17	46	17	10	1	27	27	94
2018	CS-02	7	13	47	20	7	7	29	21	15
2018	CS-03	19	11	48	15	7	0	22	30	27
2018	CS-04	3	25	47	16	9	0	25	28	32
2017	CS	7	25	36	20	12	1	32	32	126
2017	CS-01	11	21	21	16	32	0	47	32	19
2017	CS-02	11	25	39	11	11	4	22	37	28
2017	CS-03	5	12	40	27	15	0	43	17	40
2017	CS-04	3	43	35	19	0	0	19	46	31

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	27	28	22	10	9	3	2	28	72	93
2018	CS-02	47	13	20	0	13	7	0	50	50	15
2018	CS-03	30	19	19	19	11	0	4	31	69	27
2018	CS-04	26	29	26	10	3	3	3	28	72	31
2017	CS	33	25	21	8	9	3	1	35	65	126
2017	CS-01	21	11	26	26	5	5	5	24	76	19
2017	CS-02	43	25	22	4	7	0	0	43	57	28
2017	CS-03	35	25	20	2	12	5	0	37	63	40
2017	CS-04	35	33	12	10	6	3	0	37	63	31

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	19	63
2018	CS-03	17	18
2018	CS-04	29	21
2017	CS	18	78
2017	CS-01	31	13
2017	CS-02	19	16
2017	CS-03	17	24
2017	CS-04	17	18

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	44	63
2018	CS-03	61	18
2018	CS-04	43	21
2017	CS	36	78
2017	CS-01	31	13
2017	CS-02	32	16
2017	CS-03	38	24
2017	CS-04	33	18

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Demographic	(%)	Total responses
2018	CS	17	63
2018	CS-03	11	18
2018	CS-04	5	21
2017	CS	14	78
2017	CS-01	54	13
2017	CS-02	12	16
2017	CS-03	8	24
2017	CS-04	0	18

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Demographic	(%)	Total responses
2018	CS	41	63
2018	CS-03	50	18
2018	CS-04	52	21
2017	CS	42	78
2017	CS-01	38	13
2017	CS-02	38	16
2017	CS-03	46	24
2017	CS-04	43	18

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Demographic	(%)	Total responses
2018	CS	3	63
2018	CS-03	0	18
2018	CS-04	10	21
2017	CS	5	78
2017	CS-01	8	13
2017	CS-02	12	16
2017	CS-03	4	24
2017	CS-04	0	18

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Demographic	(%)	Total responses
2018	CS	44	63
2018	CS-03	61	18
2018	CS-04	38	21

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Demographic	(%)	Total responses
2018	CS	33	63
2018	CS-03	28	18
2018	CS-04	33	21
2017	CS	41	78
2017	CS-01	15	13
2017	CS-02	43	16
2017	CS-03	38	24
2017	CS-04	67	18

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Demographic	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	CS	4	34	29	5	5	23	56
2018	CS-03	6	35	29	0	6	24	17
2018	CS-04	0	29	35	12	6	18	17
2017	CS	5	44	18	13	12	9	79
2017	CS-01	8	46	31	0	8	8	13
2017	CS-02	12	37	19	12	7	12	16
2017	CS-03	0	58	12	12	13	4	24
2017	CS-04	5	32	12	21	21	10	19

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2018	CS	32	68	62
2018	CS-03	33	67	18
2018	CS-04	33	67	21

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	33	15	13	13	19	1	6	52	34	94
2018	CS-02	27	20	7	7	27	0	13	54	38	15
2018	CS-03	36	11	7	18	25	0	4	48	44	28
2018	CS-04	26	16	19	16	16	0	6	45	34	31

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	13	25	16	22	14	2	8	42	40	63
2018	CS-03	17	28	17	22	11	0	6	47	35	18
2018	CS-04	14	33	14	19	10	0	10	53	32	21
2017	CS	9	34	22	14	10	1	10	48	27	79
2017	CS-01	8	46	8	15	23	0	0	54	38	13
2017	CS-02	6	25	19	20	6	0	25	41	34	16
2017	CS-03	8	37	25	12	8	4	4	50	23	24
2017	CS-04	16	33	10	16	11	0	16	57	31	19

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	CS	5	11	17	14	41	3	8	18	63	63
2018	CS-03	0	17	11	28	39	0	6	18	71	18
2018	CS-04	10	10	10	10	52	0	10	21	68	21
2017	CS	1	13	22	20	38	0	6	15	62	79
2017	CS-01	0	15	15	23	46	0	0	15	69	13
2017	CS-02	0	19	25	12	26	0	19	23	47	16
2017	CS-03	0	8	21	29	42	0	0	8	71	24
2017	CS-04	5	11	16	16	42	0	11	18	65	19

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 78. Please indicate your occupational group and level. Occupational group and level - CS

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence