2018 Public Service Employee Survey Results by Theme for Office of the Chief Human Resources Officer

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	34	42	12	8	5	75	13	160671
2018	Treasury Board of Canada Secretariat	38	42	9	7	4	80	11	1377
2018	Policy Sectors	37	42	10	8	3	79	11	732
2018	Office of the Chief Human Resources Officer	37	39	10	11	3	76	14	280

Question 9. Overall, I feel valued at work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	37	14	11	9	66	20	160988
2018	Treasury Board of Canada Secretariat	39	36	10	9	5	75	15	1375
2018	Policy Sectors	36	37	10	10	5	74	16	729
2018	Office of the Chief Human Resources Officer	35	36	11	11	7	71	18	280

Question 10. I am proud of the work that I do.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	35	9	3	2	85	5	160125
2018	Treasury Board of Canada Secretariat	51	35	9	3	2	86	5	1368
2018	Policy Sectors	52	34	9	3	2	86	5	726
2018	Office of the Chief Human Resources Officer	51	32	11	4	2	83	6	280

Question 14. Overall, I like my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	9	161156
2018	Treasury Board of Canada Secretariat	42	38	11	6	3	80	9	1374
2018	Policy Sectors	40	39	11	7	3	78	10	731
2018	Office of the Chief Human Resources Officer	39	37	12	7	5	76	12	281

Question 43. I would recommend my department or agency as a great place to work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	35	32	17	9	7	1	67	16	160754
2018	Treasury Board of Canada Secretariat	47	29	13	6	4	1	77	10	1369
2018	Policy Sectors	43	32	14	7	4	0	75	11	727
2018	Office of the Chief Human Resources Officer	36	35	13	10	7	0	70	17	281

Question 44. I am satisfied with my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	33	34	16	10	7	68	16	160146
2018	Treasury Board of Canada Secretariat	45	32	11	7	4	78	11	1363
2018	Policy Sectors	41	35	13	7	4	76	11	727
2018	Office of the Chief Human Resources Officer	36	35	13	10	5	71	15	282

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	25	19	12	9	3	0	59	22	161050
2018	Treasury Board of Canada Secretariat	37	25	16	11	7	3	0	64	19	1376
2018	Policy Sectors	34	27	16	12	8	3	1	64	20	730
2018	Office of the Chief Human Resources Officer	29	28	14	14	11	3	0	59	26	281

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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	30	12	7	5	2	1	76	12	160474
2018	Treasury Board of Canada Secretariat	52	27	9	5	4	3	0	81	10	1365
2018	Policy Sectors	52	27	8	5	5	3	0	81	10	727
2018	Office of the Chief Human Resources Officer	51	25	12	5	4	3	0	79	9	280

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	32	11	8	5	1	75	14	160177
2018	Treasury Board of Canada Secretariat	49	29	9	7	5	1	79	12	1362
2018	Policy Sectors	49	31	8	8	4	0	80	12	725
2018	Office of the Chief Human Resources Officer	51	28	10	7	4	0	79	11	279

Question 26. I am satisfied with the quality of supervision I receive.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	47	28	11	7	6	0	75	13	160605
2018	Treasury Board of Canada Secretariat	51	26	10	7	5	1	78	12	1364
2018	Policy Sectors	49	26	11	8	5	1	75	13	726
2018	Office of the Chief Human Resources Officer	49	26	11	9	6	0	75	14	279

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	28	31	17	9	8	6	63	19	161481
2018	Treasury Board of Canada Secretariat	34	36	12	9	4	5	73	14	1378
2018	Policy Sectors	32	37	13	9	5	4	72	14	731
2018	Office of the Chief Human Resources Officer	28	33	14	13	6	5	65	19	281

Question 30. I have confidence in the senior management of my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	31	18	13	11	2	58	24	161089
2018	Treasury Board of Canada Secretariat	33	36	13	10	6	2	70	16	1378
2018	Policy Sectors	29	38	14	10	6	2	68	17	732
2018	Office of the Chief Human Resources Officer	25	36	14	13	10	2	62	23	281

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	29	21	16	12	5	48	30	160960
2018	Treasury Board of Canada Secretariat	22	36	16	15	7	5	61	23	1377
2018	Policy Sectors	19	37	15	17	8	3	58	26	729
2018	Office of the Chief Human Resources Officer	16	30	17	22	12	3	48	35	279

Question 32. Essential information flows effectively from senior management to staff.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	30	18	18	14	3	48	33	161278
2018	Treasury Board of Canada Secretariat	22	35	15	17	9	2	58	26	1381
2018	Policy Sectors	20	33	17	20	10	1	53	30	733
2018	Office of the Chief Human Resources Officer	19	30	19	17	12	2	50	30	281

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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	26	34	17	13	10	0	60	23	161141
2018	Treasury Board of Canada Secretariat	34	35	14	9	7	1	70	16	1378
2018	Policy Sectors	34	36	13	9	7	1	71	16	731
2018	Office of the Chief Human Resources Officer	32	36	12	10	9	1	69	19	281

Question 7. I have clear work objectives.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	41	13	11	5	71	16	161312
2018	Treasury Board of Canada Secretariat	31	40	13	11	6	70	17	1379
2018	Policy Sectors	29	40	13	11	7	69	18	733
2018	Office of the Chief Human Resources Officer	24	42	14	14	7	66	20	283

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	22	19	16	14	13	2	41	36	160747
2018	Treasury Board of Canada Secretariat	14	24	16	15	8	19	4	50	30	1379
2018	Policy Sectors	14	23	17	17	7	17	5	47	31	734
2018	Office of the Chief Human Resources Officer	17	23	15	16	6	19	4	52	29	284

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	35	12	9	6	1	0	73	15	160726
2018	Treasury Board of Canada Secretariat	44	31	11	8	4	1	1	76	13	1364
2018	Policy Sectors	43	31	11	9	5	1	0	75	14	727
2018	Office of the Chief Human Resources Officer	43	32	11	8	6	1	0	75	13	279

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	34	16	10	6	3	6	65	18	36684
2018	Treasury Board of Canada Secretariat	36	31	14	7	3	2	8	74	11	394
2018	Policy Sectors	34	32	13	7	3	1	9	74	11	223
2018	Office of the Chief Human Resources Officer	43	31	11	6	3	1	6	79	9	81

Job fit and development

Question 1. I get the training I need to do my job.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	45	10	14	6	0	1	70	20	161510
2018	Treasury Board of Canada Secretariat	27	43	13	12	4	1	1	71	17	1382
2018	Policy Sectors	25	43	14	12	4	0	1	69	16	731
2018	Office of the Chief Human Resources Officer	25	42	16	11	4	0	2	69	15	279

Question 2. My job is a good fit with my interests.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	39	11	6	3	80	10	161032
2018	Treasury Board of Canada Secretariat	43	38	9	7	3	81	10	1382
2018	Policy Sectors	42	40	8	7	3	82	10	734
2018	Office of the Chief Human Resources Officer	41	37	10	7	4	79	11	281

Question 3. My job is a good fit with my skills.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	45	38	8	6	3	84	9	160117
2018	Treasury Board of Canada Secretariat	49	37	7	6	1	86	7	1369
2018	Policy Sectors	48	39	7	5	1	87	6	727
2018	Office of the Chief Human Resources Officer	48	38	7	5	1	86	7	279

Question 37. My department or agency does a good job of supporting employee career development.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	32	18	15	12	2	53	28	161004
2018	Treasury Board of Canada Secretariat	29	34	15	12	7	3	65	20	1374
2018	Policy Sectors	27	36	16	12	6	2	64	19	729
2018	Office of the Chief Human Resources Officer	29	34	16	12	6	3	65	18	281

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	19	27	16	16	18	2	2	48	35	161071
2018	Treasury Board of Canada Secretariat	26	29	15	13	13	2	1	57	28	1368
2018	Policy Sectors	25	30	15	15	12	2	2	57	27	726
2018	Office of the Chief Human Resources Officer	27	29	14	13	13	2	2	58	28	277

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	38	14	12	9	65	21	160686
2018	Treasury Board of Canada Secretariat	38	38	10	9	5	77	14	1368
2018	Policy Sectors	37	39	9	10	5	77	14	726
2018	Office of the Chief Human Resources Officer	35	40	9	9	6	76	15	279

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	34	16	10	8	66	18	160340
2018	Treasury Board of Canada Secretariat	42	34	11	8	5	77	13	1366
2018	Policy Sectors	41	33	12	9	5	74	14	726
2018	Office of the Chief Human Resources Officer	35	38	11	11	5	73	17	280

Question 13. I have support at work to provide a high level of service.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	37	15	11	7	67	18	160685
2018	Treasury Board of Canada Secretariat	38	37	11	9	4	75	13	1370
2018	Policy Sectors	33	40	11	11	4	73	16	726
2018	Office of the Chief Human Resources Officer	32	39	13	10	6	71	16	280

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	35	22	11	8	3	0	57	20	161226
2018	Treasury Board of Canada Secretariat	30	39	16	7	4	3	0	72	12	1377
2018	Policy Sectors	29	40	18	7	4	3	0	70	12	732
2018	Office of the Chief Human Resources Officer	27	39	17	9	4	3	1	68	14	283

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	33	11	8	5	76	13	161141
2018	Treasury Board of Canada Secretariat	47	32	8	8	4	80	12	1383
2018	Policy Sectors	48	31	8	8	5	79	13	734
2018	Office of the Chief Human Resources Officer	50	30	5	8	7	81	14	282

Question 15. I can complete my assigned workload during my regular working hours.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	32	17	8	5	1	70	13	161699
2018	Treasury Board of Canada Secretariat	27	33	20	13	7	0	60	20	1384
2018	Policy Sectors	25	31	22	13	8	1	57	21	735
2018	Office of the Chief Human Resources Officer	29	29	27	9	7	0	58	15	283

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year	Organization	Yes (%)	No (%)	Not Sure (%)	Total responses
2018	Public Service	27	39	35	161647
2018	Treasury Board of Canada Secretariat	45	23	32	1385
2018	Policy Sectors	45	21	33	735
2018	Office of the Chief Human Resources Officer	48	21	31	283

Question 47. Please indicate your reason for leaving.
Survey year	Organization	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2018	Public Service	17	33	30	6	8	6	43390
2018	Treasury Board of Canada Secretariat	9	29	47	4	5	6	633
2018	Policy Sectors	11	29	47	3	5	5	335
2018	Office of the Chief Human Resources Officer	11	33	46	1	5	2	137

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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	43	40	9	5	2	84	7	161313
2018	Treasury Board of Canada Secretariat	51	37	6	4	2	89	6	1376
2018	Policy Sectors	49	40	5	3	2	89	6	731
2018	Office of the Chief Human Resources Officer	47	42	5	3	3	90	6	281

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	24	42	18	10	5	1	67	15	161017
2018	Treasury Board of Canada Secretariat	28	45	15	8	3	1	73	11	1376
2018	Policy Sectors	25	45	14	11	3	1	71	14	731
2018	Office of the Chief Human Resources Officer	20	46	14	15	4	0	67	19	281

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	26	35	18	8	1	1	27	37	161147
2018	Treasury Board of Canada Secretariat	11	28	36	18	5	1	1	23	40	1379
2018	Policy Sectors	13	30	33	17	5	0	1	22	44	731
2018	Office of the Chief Human Resources Officer	17	31	31	14	5	0	1	20	48	284

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	12	20	28	23	13	2	2	37	33	160571
2018	Treasury Board of Canada Secretariat	7	16	29	30	13	2	2	45	25	1372
2018	Policy Sectors	8	17	29	28	13	2	2	43	27	728
2018	Office of the Chief Human Resources Officer	11	19	26	27	13	2	1	42	31	283

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	24	29	17	9	2	3	26	43	160643
2018	Treasury Board of Canada Secretariat	17	22	31	19	9	1	2	29	40	1374
2018	Policy Sectors	22	25	30	13	8	0	2	21	47	728
2018	Office of the Chief Human Resources Officer	29	28	24	11	5	1	3	16	59	283

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	8	16	32	27	14	1	2	42	25	160266
2018	Treasury Board of Canada Secretariat	13	22	37	19	7	1	1	26	36	1363
2018	Policy Sectors	17	24	34	16	7	0	2	24	42	722
2018	Office of the Chief Human Resources Officer	25	22	33	12	6	0	1	18	48	283

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	17	23	27	18	11	1	2	30	42	160843
2018	Treasury Board of Canada Secretariat	18	26	26	18	7	1	2	27	46	1375
2018	Policy Sectors	21	29	22	17	7	1	2	24	53	729
2018	Office of the Chief Human Resources Officer	26	26	22	15	8	1	2	23	54	283

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	20	27	22	13	3	3	37	35	160300
2018	Treasury Board of Canada Secretariat	13	23	29	21	9	2	2	31	38	1367
2018	Policy Sectors	15	25	26	22	7	3	3	31	41	728
2018	Office of the Chief Human Resources Officer	19	20	23	24	7	3	4	33	42	283

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	24	31	16	9	2	2	25	42	161001
2018	Treasury Board of Canada Secretariat	13	25	33	17	7	2	1	25	40	1371
2018	Policy Sectors	16	28	32	14	6	1	2	21	45	726
2018	Office of the Chief Human Resources Officer	20	30	27	13	7	2	1	21	51	281

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	31	10	10	8	1	72	18	160757
2018	Treasury Board of Canada Secretariat	47	29	8	9	6	0	77	16	1381
2018	Policy Sectors	45	30	9	9	6	0	75	16	734
2018	Office of the Chief Human Resources Officer	47	29	10	9	4	0	77	13	284

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	9	7	4	81	11	160773
2018	Treasury Board of Canada Secretariat	53	33	6	5	3	86	8	1380
2018	Policy Sectors	49	36	6	6	3	86	9	732
2018	Office of the Chief Human Resources Officer	53	35	5	4	3	88	7	282

Question 21. The people I work with value my ideas and opinions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	37	40	13	5	3	1	77	9	161015
2018	Treasury Board of Canada Secretariat	47	37	8	4	2	1	85	7	1379
2018	Policy Sectors	45	39	9	4	2	1	85	6	732
2018	Office of the Chief Human Resources Officer	48	36	9	5	2	0	85	7	282

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	40	36	14	4	3	3	78	7	160822
2018	Treasury Board of Canada Secretariat	49	32	11	3	2	3	84	4	1372
2018	Policy Sectors	51	30	11	3	2	3	83	5	729
2018	Office of the Chief Human Resources Officer	52	29	9	4	2	4	84	7	281

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	39	38	13	6	3	2	78	9	160801
2018	Treasury Board of Canada Secretariat	47	35	9	4	3	1	84	7	1371
2018	Policy Sectors	47	35	10	4	3	1	83	7	729
2018	Office of the Chief Human Resources Officer	46	35	9	3	5	2	83	8	283

Question 42. Overall, my department or agency treats me with respect.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	44	36	10	5	4	81	9	160659
2018	Treasury Board of Canada Secretariat	55	32	7	3	2	87	6	1373
2018	Policy Sectors	54	32	7	4	2	86	7	729
2018	Office of the Chief Human Resources Officer	53	32	6	4	4	86	8	282

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	32	19	11	9	5	3	59	21	161064
2018	Treasury Board of Canada Secretariat	29	30	14	9	7	7	4	67	18	1384
2018	Policy Sectors	28	30	15	8	8	7	4	65	18	734
2018	Office of the Chief Human Resources Officer	30	29	15	8	5	8	5	68	15	282

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	31	38	14	9	5	2	1	71	15	161068
2018	Treasury Board of Canada Secretariat	43	35	9	7	4	2	1	80	11	1375
2018	Policy Sectors	42	36	10	6	4	2	1	80	10	731
2018	Office of the Chief Human Resources Officer	46	34	11	4	4	1	1	81	8	283

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	38	18	8	5	1	69	13	160645
2018	Treasury Board of Canada Secretariat	38	38	14	5	2	2	78	8	1373
2018	Policy Sectors	37	38	16	5	3	1	75	8	733
2018	Office of the Chief Human Resources Officer	36	36	18	5	4	2	73	9	284

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	25	19	14	14	8	2	48	31	161057
2018	Treasury Board of Canada Secretariat	20	21	18	12	12	13	3	49	29	1379
2018	Policy Sectors	20	20	20	13	12	12	3	47	29	733
2018	Office of the Chief Human Resources Officer	18	24	17	14	12	11	4	49	31	282

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	15	85	161503
2018	Treasury Board of Canada Secretariat	14	86	1382
2018	Policy Sectors	16	84	733
2018	Office of the Chief Human Resources Officer	14	86	281

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22721
2018	Treasury Board of Canada Secretariat	41	191
2018	Policy Sectors	40	114
2018	Office of the Chief Human Resources Officer	38	39

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	62	22735
2018	Treasury Board of Canada Secretariat	69	191
2018	Policy Sectors	68	114
2018	Office of the Chief Human Resources Officer	80	39

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22696
2018	Treasury Board of Canada Secretariat	5	191
2018	Office of the Chief Human Resources Officer	0	39

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	5	22696
2018	Treasury Board of Canada Secretariat	0	191
2018	Policy Sectors	0	114
2018	Office of the Chief Human Resources Officer	0	39

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	6	22696
2018	Treasury Board of Canada Secretariat	7	191
2018	Policy Sectors	10	114
2018	Office of the Chief Human Resources Officer	16	39

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22712

Question 49g. From whom did you experience harassment on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	4	22694
2018	Treasury Board of Canada Secretariat	3	191
2018	Office of the Chief Human Resources Officer	0	39

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22709
2018	Treasury Board of Canada Secretariat	39	192
2018	Policy Sectors	38	115
2018	Office of the Chief Human Resources Officer	40	40

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Organization	(%)	Total responses
2018	Public Service	40	22697
2018	Treasury Board of Canada Secretariat	41	192
2018	Policy Sectors	37	115
2018	Office of the Chief Human Resources Officer	40	40

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Organization	(%)	Total responses
2018	Public Service	46	22698
2018	Treasury Board of Canada Secretariat	43	192
2018	Policy Sectors	47	115
2018	Office of the Chief Human Resources Officer	44	40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Organization	(%)	Total responses
2018	Public Service	41	22706
2018	Treasury Board of Canada Secretariat	39	192
2018	Policy Sectors	36	115
2018	Office of the Chief Human Resources Officer	33	40

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources
Survey year	Organization	(%)	Total responses
2018	Public Service	33	22690
2018	Treasury Board of Canada Secretariat	32	192
2018	Policy Sectors	33	115
2018	Office of the Chief Human Resources Officer	33	40

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Organization	(%)	Total responses
2018	Public Service	56	22722
2018	Treasury Board of Canada Secretariat	49	192
2018	Policy Sectors	46	115
2018	Office of the Chief Human Resources Officer	44	40

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Organization	(%)	Total responses
2018	Public Service	36	22699
2018	Treasury Board of Canada Secretariat	28	192
2018	Policy Sectors	23	115
2018	Office of the Chief Human Resources Officer	20	40

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Organization	(%)	Total responses
2018	Public Service	2	22678
2018	Policy Sectors	0	115
2018	Office of the Chief Human Resources Officer	0	40

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22693
2018	Treasury Board of Canada Secretariat	5	192
2018	Policy Sectors	5	115

Question 50j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Organization	(%)	Total responses
2018	Public Service	13	22689
2018	Treasury Board of Canada Secretariat	11	192
2018	Policy Sectors	9	115

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Organization	(%)	Total responses
2018	Public Service	48	22704
2018	Treasury Board of Canada Secretariat	47	192
2018	Policy Sectors	46	115
2018	Office of the Chief Human Resources Officer	43	40

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22702
2018	Treasury Board of Canada Secretariat	23	192
2018	Policy Sectors	24	115
2018	Office of the Chief Human Resources Officer	23	40

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	15	22687
2018	Treasury Board of Canada Secretariat	9	192
2018	Policy Sectors	13	115
2018	Office of the Chief Human Resources Officer	17	40

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	51	22718
2018	Treasury Board of Canada Secretariat	57	192
2018	Policy Sectors	56	115
2018	Office of the Chief Human Resources Officer	37	40

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22701
2018	Treasury Board of Canada Secretariat	25	192
2018	Policy Sectors	26	115
2018	Office of the Chief Human Resources Officer	19	40

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	8	22688
2018	Treasury Board of Canada Secretariat	10	192
2018	Policy Sectors	10	115

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	20	22699
2018	Treasury Board of Canada Secretariat	6	192
2018	Policy Sectors	8	115

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	22689
2018	Treasury Board of Canada Secretariat	9	192
2018	Policy Sectors	8	115

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	22692
2018	Treasury Board of Canada Secretariat	3	192
2018	Office of the Chief Human Resources Officer	0	40

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	14	22692
2018	Treasury Board of Canada Secretariat	12	192
2018	Policy Sectors	10	115

Question 51h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	11	22688
2018	Treasury Board of Canada Secretariat	10	192
2018	Policy Sectors	10	115
2018	Office of the Chief Human Resources Officer	15	40

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	27	22709
2018	Treasury Board of Canada Secretariat	27	192
2018	Policy Sectors	27	115
2018	Office of the Chief Human Resources Officer	39	40

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21200
2018	Treasury Board of Canada Secretariat	9	186
2018	Policy Sectors	9	113

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	19	21197
2018	Treasury Board of Canada Secretariat	23	186
2018	Policy Sectors	21	113
2018	Office of the Chief Human Resources Officer	15	40

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21191
2018	Treasury Board of Canada Secretariat	10	186
2018	Policy Sectors	9	113

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	21189
2018	Treasury Board of Canada Secretariat	7	186
2018	Policy Sectors	9	113

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21189
2018	Treasury Board of Canada Secretariat	12	186
2018	Policy Sectors	11	113

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Treasury Board of Canada Secretariat	8	186
2018	Policy Sectors	5	113

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	10	21188
2018	Treasury Board of Canada Secretariat	23	186
2018	Policy Sectors	22	113
2018	Office of the Chief Human Resources Officer	17	40

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	21193
2018	Treasury Board of Canada Secretariat	11	186
2018	Policy Sectors	9	113

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	12	21192
2018	Treasury Board of Canada Secretariat	11	186
2018	Policy Sectors	10	113
2018	Office of the Chief Human Resources Officer	13	40

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	30	21199
2018	Treasury Board of Canada Secretariat	24	186
2018	Policy Sectors	22	113
2018	Office of the Chief Human Resources Officer	31	40

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	21189
2018	Treasury Board of Canada Secretariat	7	186
2018	Policy Sectors	7	113

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	47	21214
2018	Treasury Board of Canada Secretariat	41	186
2018	Policy Sectors	42	113
2018	Office of the Chief Human Resources Officer	50	40

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	21187

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	56	21220
2018	Treasury Board of Canada Secretariat	57	186
2018	Policy Sectors	56	113
2018	Office of the Chief Human Resources Officer	63	40

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	21191

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	21192
2018	Treasury Board of Canada Secretariat	10	186
2018	Policy Sectors	13	113
2018	Office of the Chief Human Resources Officer	16	40

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	16	19	21	8	8	23	5	48	22	161102
2018	Treasury Board of Canada Secretariat	17	16	18	6	4	34	7	55	15	1379
2018	Policy Sectors	16	15	19	6	4	32	7	52	17	731
2018	Office of the Chief Human Resources Officer	18	15	18	5	4	31	8	54	16	281

Question 54. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	31	18	7	6	7	1	66	14	161060
2018	Treasury Board of Canada Secretariat	34	32	14	6	2	11	1	75	9	1381
2018	Policy Sectors	34	31	14	7	3	10	1	73	12	733
2018	Office of the Chief Human Resources Officer	37	31	14	6	3	8	1	75	10	281

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	8	92	161188
2018	Treasury Board of Canada Secretariat	7	93	1377
2018	Policy Sectors	8	92	731
2018	Office of the Chief Human Resources Officer	8	92	279

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year	Organization	(%)	Total responses
2018	Public Service	36	11806
2018	Treasury Board of Canada Secretariat	33	104
2018	Policy Sectors	33	62
2018	Office of the Chief Human Resources Officer	47	24

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Organization	(%)	Total responses
2018	Public Service	77	11826
2018	Treasury Board of Canada Secretariat	81	104
2018	Policy Sectors	84	62

Question 56c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Treasury Board of Canada Secretariat	0	104
2018	Policy Sectors	0	62
2018	Office of the Chief Human Resources Officer	0	24

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11797
2018	Policy Sectors	0	62
2018	Office of the Chief Human Resources Officer	0	24

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11798
2018	Treasury Board of Canada Secretariat	7	104
2018	Policy Sectors	8	62

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11802
2018	Treasury Board of Canada Secretariat	5	104

Question 56g. From whom did you experience discrimination on the job? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11798
2018	Treasury Board of Canada Secretariat	10	104

Question 57a. Please indicate the type of discrimination you experienced. Race
Survey year	Organization	(%)	Total responses
2018	Public Service	25	11790
2018	Treasury Board of Canada Secretariat	22	104
2018	Policy Sectors	21	62
2018	Office of the Chief Human Resources Officer	21	24

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Organization	(%)	Total responses
2018	Public Service	20	11790
2018	Treasury Board of Canada Secretariat	20	104
2018	Policy Sectors	21	62
2018	Office of the Chief Human Resources Officer	22	24

Question 57c. Please indicate the type of discrimination you experienced. Colour
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11786
2018	Treasury Board of Canada Secretariat	13	104
2018	Policy Sectors	11	62

Question 57d. Please indicate the type of discrimination you experienced. Religion
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11784

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year	Organization	(%)	Total responses
2018	Public Service	26	11787
2018	Treasury Board of Canada Secretariat	34	104
2018	Policy Sectors	44	62
2018	Office of the Chief Human Resources Officer	45	24

Question 57f. Please indicate the type of discrimination you experienced. Sex
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11792
2018	Treasury Board of Canada Secretariat	29	104
2018	Policy Sectors	33	62
2018	Office of the Chief Human Resources Officer	21	24

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11783

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11782
2018	Office of the Chief Human Resources Officer	0	24

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Organization	(%)	Total responses
2018	Public Service	8	11785
2018	Treasury Board of Canada Secretariat	5	104

Question 57j. Please indicate the type of discrimination you experienced. Family status
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11787
2018	Treasury Board of Canada Secretariat	17	104
2018	Policy Sectors	17	62
2018	Office of the Chief Human Resources Officer	25	24

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Organization	(%)	Total responses
2018	Public Service	1	11782
2018	Treasury Board of Canada Secretariat	0	104
2018	Policy Sectors	0	62
2018	Office of the Chief Human Resources Officer	0	24

Question 57l. Please indicate the type of discrimination you experienced. Disability
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11791
2018	Treasury Board of Canada Secretariat	18	104
2018	Policy Sectors	18	62
2018	Office of the Chief Human Resources Officer	29	24

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Organization	Total responses
2018	Public Service	11783
2018	Treasury Board of Canada Secretariat	104
2018	Policy Sectors	62
2018	Office of the Chief Human Resources Officer	24

Question 57n. Please indicate the type of discrimination you experienced. Other
Survey year	Organization	(%)	Total responses
2018	Public Service	19	11797
2018	Treasury Board of Canada Secretariat	14	104
2018	Policy Sectors	10	62

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Organization	(%)	Total responses
2018	Public Service	29	11822
2018	Treasury Board of Canada Secretariat	34	104
2018	Policy Sectors	41	62
2018	Office of the Chief Human Resources Officer	25	24

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Organization	(%)	Total responses
2018	Public Service	15	11810
2018	Treasury Board of Canada Secretariat	14	104
2018	Policy Sectors	15	62

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11809
2018	Office of the Chief Human Resources Officer	0	24

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Organization	(%)	Total responses
2018	Public Service	17	11817
2018	Treasury Board of Canada Secretariat	5	104
2018	Office of the Chief Human Resources Officer	0	24

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11805
2018	Treasury Board of Canada Secretariat	6	104

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	6	11807
2018	Office of the Chief Human Resources Officer	0	24

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11806
2018	Treasury Board of Canada Secretariat	8	104
2018	Policy Sectors	11	62

Question 58h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11808
2018	Treasury Board of Canada Secretariat	5	104

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Organization	(%)	Total responses
2018	Public Service	49	11821
2018	Treasury Board of Canada Secretariat	52	104
2018	Policy Sectors	47	62
2018	Office of the Chief Human Resources Officer	63	24

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Organization	(%)	Total responses
2018	Public Service	5	11053
2018	Office of the Chief Human Resources Officer	0	24

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11052
2018	Treasury Board of Canada Secretariat	19	101
2018	Policy Sectors	20	61

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11049
2018	Office of the Chief Human Resources Officer	0	24

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Office of the Chief Human Resources Officer	0	24

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Organization	(%)	Total responses
2018	Public Service	3	11051
2018	Treasury Board of Canada Secretariat	5	101
2018	Office of the Chief Human Resources Officer	0	24

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Organization	(%)	Total responses
2018	Public Service	7	11051
2018	Treasury Board of Canada Secretariat	11	101
2018	Policy Sectors	15	61

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11053
2018	Treasury Board of Canada Secretariat	9	101
2018	Policy Sectors	8	61

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Organization	(%)	Total responses
2018	Public Service	11	11055

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Organization	(%)	Total responses
2018	Public Service	27	11058
2018	Treasury Board of Canada Secretariat	25	101
2018	Policy Sectors	24	61
2018	Office of the Chief Human Resources Officer	34	24

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year	Organization	(%)	Total responses
2018	Public Service	9	11054
2018	Treasury Board of Canada Secretariat	8	101
2018	Policy Sectors	14	61

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Organization	(%)	Total responses
2018	Public Service	45	11069
2018	Treasury Board of Canada Secretariat	44	101
2018	Policy Sectors	53	61
2018	Office of the Chief Human Resources Officer	62	24

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Organization	(%)	Total responses
2018	Public Service	2	11050
2018	Treasury Board of Canada Secretariat	0	101
2018	Policy Sectors	0	61
2018	Office of the Chief Human Resources Officer	0	24

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year	Organization	(%)	Total responses
2018	Public Service	64	11072
2018	Treasury Board of Canada Secretariat	63	101
2018	Policy Sectors	67	61
2018	Office of the Chief Human Resources Officer	59	24

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Organization	(%)	Total responses
2018	Public Service	4	11051
2018	Treasury Board of Canada Secretariat	5	101

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year	Organization	(%)	Total responses
2018	Public Service	13	11050
2018	Treasury Board of Canada Secretariat	10	101

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	18	24	4	4	26	5	53	12	161075
2018	Treasury Board of Canada Secretariat	18	14	19	3	2	37	7	57	9	1375
2018	Policy Sectors	16	13	21	3	3	35	8	52	10	730
2018	Office of the Chief Human Resources Officer	17	13	21	3	4	34	8	51	12	281

Question 61. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	31	19	5	4	10	1	69	10	161053
2018	Treasury Board of Canada Secretariat	34	30	15	3	2	14	1	76	6	1378
2018	Policy Sectors	33	29	16	4	2	15	2	74	7	730
2018	Office of the Chief Human Resources Officer	33	29	17	3	3	12	2	72	7	281

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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	26	10	5	5	1	80	10	160320
2018	Treasury Board of Canada Secretariat	62	21	7	4	4	1	84	8	1365
2018	Policy Sectors	62	21	7	5	3	1	84	8	726
2018	Office of the Chief Human Resources Officer	63	20	8	5	3	1	84	8	280

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	40	16	8	4	2	71	13	161108
2018	Treasury Board of Canada Secretariat	34	40	13	7	2	4	77	9	1376
2018	Policy Sectors	33	39	14	7	2	5	76	9	730
2018	Office of the Chief Human Resources Officer	36	36	14	8	2	4	75	11	280

Question 66. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	23	35	18	13	10	2	59	23	161341
2018	Treasury Board of Canada Secretariat	28	37	15	11	6	2	67	17	1380
2018	Policy Sectors	27	37	15	13	7	2	65	19	732
2018	Office of the Chief Human Resources Officer	27	38	14	12	9	0	65	22	279

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	24	22	14	18	1	46	32	161369
2018	Treasury Board of Canada Secretariat	21	27	23	13	14	1	49	28	1375
2018	Policy Sectors	20	27	22	15	14	2	48	30	729
2018	Office of the Chief Human Resources Officer	20	28	21	15	15	2	49	30	279

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	18	27	28	16	11	1	45	27	161255
2018	Treasury Board of Canada Secretariat	10	23	33	20	12	0	34	33	1383
2018	Policy Sectors	11	22	31	22	13	1	33	35	733
2018	Office of the Chief Human Resources Officer	12	25	30	21	12	1	37	33	282

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	29	24	13	8	2	55	21	160603
2018	Treasury Board of Canada Secretariat	14	26	30	18	11	1	40	29	1375
2018	Policy Sectors	12	25	31	19	13	1	37	32	727
2018	Office of the Chief Human Resources Officer	11	23	27	21	16	1	34	38	280

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	20	23	23	17	15	1	1	44	32	160732
2018	Treasury Board of Canada Secretariat	12	23	27	20	16	1	1	36	37	1377
2018	Policy Sectors	12	20	26	22	19	0	1	32	41	731
2018	Office of the Chief Human Resources Officer	13	23	25	20	19	0	1	36	39	282

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	46	23	13	6	4	0	6	75	11	160698
2018	Treasury Board of Canada Secretariat	30	29	20	10	6	1	4	62	17	1365
2018	Policy Sectors	28	29	21	11	7	0	4	60	19	722
2018	Office of the Chief Human Resources Officer	32	27	19	11	7	0	4	62	19	274

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	30	27	21	11	9	1	58	20	161068
2018	Treasury Board of Canada Secretariat	23	28	25	13	10	0	52	23	1380
2018	Policy Sectors	22	29	26	13	10	0	51	23	732
2018	Office of the Chief Human Resources Officer	23	26	27	13	11	0	49	24	280

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	25	33	23	10	6	1	1	59	17	160799
2018	Treasury Board of Canada Secretariat	26	36	23	9	4	1	1	63	13	1372
2018	Policy Sectors	24	35	25	10	5	0	1	60	15	730
2018	Office of the Chief Human Resources Officer	24	32	27	9	6	0	2	57	15	280

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	21	31	25	14	8	1	1	53	22	160760
2018	Treasury Board of Canada Secretariat	18	32	28	14	7	0	1	50	21	1372
2018	Policy Sectors	16	30	29	16	9	0	1	46	25	728
2018	Office of the Chief Human Resources Officer	15	28	28	16	10	0	2	44	26	280

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	19	160624
2018	Treasury Board of Canada Secretariat	24	31	23	12	7	1	56	20	1371
2018	Policy Sectors	21	30	25	14	10	1	51	24	730
2018	Office of the Chief Human Resources Officer	19	28	27	12	12	1	47	25	281

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	27	31	22	12	7	1	59	18	160191
2018	Treasury Board of Canada Secretariat	28	31	24	11	5	1	60	16	1363
2018	Policy Sectors	27	30	24	12	6	0	58	17	723
2018	Office of the Chief Human Resources Officer	29	27	26	10	7	1	57	17	277

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	50	25	13	6	4	2	76	10	160099
2018	Treasury Board of Canada Secretariat	51	22	13	7	5	2	74	12	1362
2018	Policy Sectors	47	22	15	8	6	2	70	14	726
2018	Office of the Chief Human Resources Officer	39	23	18	8	10	2	63	18	280

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	16	7	3	3	1	5	87	6	160330
2018	Treasury Board of Canada Secretariat	72	13	6	2	2	0	6	91	3	1370
2018	Policy Sectors	70	13	6	2	2	0	6	89	4	729
2018	Office of the Chief Human Resources Officer	64	15	9	3	3	0	6	85	6	280

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	67	14	7	4	4	1	3	84	9	160420
2018	Treasury Board of Canada Secretariat	71	12	6	3	4	1	4	87	7	1364
2018	Policy Sectors	69	13	7	3	3	1	5	86	7	725
2018	Office of the Chief Human Resources Officer	71	12	4	4	3	0	6	88	8	278

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	27	11	4	3	1	81	7	160968
2018	Treasury Board of Canada Secretariat	59	24	10	3	2	2	84	6	1371
2018	Policy Sectors	58	24	11	3	3	2	83	6	730
2018	Office of the Chief Human Resources Officer	60	24	9	4	1	2	86	5	280

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	53	22	11	6	6	1	76	12	160500
2018	Treasury Board of Canada Secretariat	56	20	12	5	5	2	77	11	1361
2018	Policy Sectors	53	21	12	5	6	2	76	11	725
2018	Office of the Chief Human Resources Officer	51	22	13	4	7	2	74	12	281

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	52	13	6	2	1	26	88	4	159765
2018	Treasury Board of Canada Secretariat	53	12	5	2	1	28	89	4	1347
2018	Policy Sectors	51	12	6	2	1	28	88	4	714
2018	Office of the Chief Human Resources Officer	48	15	5	2	1	29	89	4	273

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	61	20	9	3	2	6	86	4	160250
2018	Treasury Board of Canada Secretariat	64	19	8	2	1	6	88	3	1363
2018	Policy Sectors	62	19	9	3	1	6	86	4	723
2018	Office of the Chief Human Resources Officer	67	16	7	3	1	7	89	4	276

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	64	15	7	4	5	4	83	10	160852
2018	Treasury Board of Canada Secretariat	73	13	5	3	3	4	89	5	1370
2018	Policy Sectors	72	13	5	3	2	4	89	6	729
2018	Office of the Chief Human Resources Officer	70	11	8	3	3	5	85	6	280

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	48	29	14	4	2	2	79	7	160646
2018	Treasury Board of Canada Secretariat	50	26	15	5	2	2	77	7	1370
2018	Policy Sectors	50	25	15	5	2	2	77	7	729
2018	Office of the Chief Human Resources Officer	48	26	16	6	2	2	75	9	280

Question 63. Overall, my level of work-related stress is…
Survey year	Organization	Very low (%)	Low (%)	Moderate (%)	High (%)	Very high (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	13	31	36	14	5	45	19	161633
2018	Treasury Board of Canada Secretariat	10	31	39	15	4	41	20	1384
2018	Policy Sectors	11	29	39	16	5	40	21	735
2018	Office of the Chief Human Resources Officer	11	31	36	17	6	42	22	282

Question 64. After my workday, I feel emotionally drained.
Survey year	Organization	Always/ Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/ Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	10	20	38	22	10	32	30	159815
2018	Treasury Board of Canada Secretariat	10	22	40	19	8	27	32	1366
2018	Policy Sectors	10	25	39	19	7	27	34	724
2018	Office of the Chief Human Resources Officer	12	21	35	23	9	32	34	279

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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	29	26	20	11	11	2	1	30	70	161576
2018	Treasury Board of Canada Secretariat	25	30	19	14	10	1	1	26	74	1381
2018	Policy Sectors	25	28	19	16	10	1	1	25	75	735
2018	Office of the Chief Human Resources Officer	25	27	20	15	11	1	1	26	74	284

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109172
2018	Treasury Board of Canada Secretariat	19	998
2018	Policy Sectors	19	537
2018	Office of the Chief Human Resources Officer	18	209

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	35	109188
2018	Treasury Board of Canada Secretariat	40	998
2018	Policy Sectors	41	537
2018	Office of the Chief Human Resources Officer	40	209

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year	Organization	(%)	Total responses
2018	Public Service	23	109138
2018	Treasury Board of Canada Secretariat	21	998
2018	Policy Sectors	20	537
2018	Office of the Chief Human Resources Officer	20	209

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year	Organization	(%)	Total responses
2018	Public Service	44	109210
2018	Treasury Board of Canada Secretariat	37	998
2018	Policy Sectors	37	537
2018	Office of the Chief Human Resources Officer	39	209

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year	Organization	(%)	Total responses
2018	Public Service	7	109103
2018	Treasury Board of Canada Secretariat	6	998
2018	Policy Sectors	5	537
2018	Office of the Chief Human Resources Officer	7	209

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year	Organization	(%)	Total responses
2018	Public Service	33	109160
2018	Treasury Board of Canada Secretariat	36	998
2018	Policy Sectors	36	537
2018	Office of the Chief Human Resources Officer	38	209

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year	Organization	(%)	Total responses
2018	Public Service	34	109157
2018	Treasury Board of Canada Secretariat	37	998
2018	Policy Sectors	39	537
2018	Office of the Chief Human Resources Officer	39	209

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).
Survey year	Organization	0 hours (%)	1 to 9 hours (%)	10 to 19 hours (%)	20 to 29 hours (%)	30 to 39 hours (%)	40 hours or more (%)	Total responses
2018	Public Service	6	41	19	11	5	19	104045
2018	Treasury Board of Canada Secretariat	5	39	22	12	5	17	943
2018	Policy Sectors	4	36	22	14	6	18	505
2018	Office of the Chief Human Resources Officer	4	39	21	17	3	16	197

Question 70. Have all your pay or other compensation issues been resolved?
Survey year	Organization	Yes (%)	No (%)	Total responses
2018	Public Service	35	65	108456
2018	Treasury Board of Canada Secretariat	25	75	989
2018	Policy Sectors	25	75	531
2018	Office of the Chief Human Resources Officer	22	78	205

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Organization	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	42	16	13	9	11	1	8	63	22	161026
2018	Treasury Board of Canada Secretariat	35	18	15	11	14	1	5	57	27	1379
2018	Policy Sectors	36	18	15	11	13	1	5	58	26	734
2018	Office of the Chief Human Resources Officer	35	16	16	11	13	1	7	56	26	284

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	11	22	18	18	23	2	6	36	44	108900
2018	Treasury Board of Canada Secretariat	15	24	16	17	19	2	6	43	40	996
2018	Policy Sectors	14	24	17	16	21	1	6	41	40	536
2018	Office of the Chief Human Resources Officer	13	29	16	14	22	1	5	45	39	208

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Organization	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2018	Public Service	5	13	16	19	39	2	7	19	63	108928
2018	Treasury Board of Canada Secretariat	4	11	13	20	42	3	7	17	69	996
2018	Policy Sectors	3	11	11	21	44	2	6	15	72	535
2018	Office of the Chief Human Resources Officer	4	11	9	21	48	2	5	16	74	207

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Date modified:: 2017-08-24

2018 Public Service Employee Survey Results by Theme for Office of the Chief Human Resources Officer

Table of Contents

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Question 9. Overall, I feel valued at work.

Question 10. I am proud of the work that I do.

Question 14. Overall, I like my job.

Question 43. I would recommend my department or agency as a great place to work.

Question 44. I am satisfied with my department or agency.

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Question 26. I am satisfied with the quality of supervision I receive.

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Question 30. I have confidence in the senior management of my department or agency.

Question 31. Senior management in my department or agency makes effective and timely decisions.

Question 32. Essential information flows effectively from senior management to staff.

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Question 7. I have clear work objectives.

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Job fit and development

Question 1. I get the training I need to do my job.

Question 2. My job is a good fit with my interests.

Question 3. My job is a good fit with my skills.

Question 37. My department or agency does a good job of supporting employee career development.

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Question 12. I am encouraged to be innovative or to take initiative in my work.

Question 13. I have support at work to provide a high level of service.

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Question 15. I can complete my assigned workload during my regular working hours.

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Question 47. Please indicate your reason for leaving.

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Question 20. In my work unit, individuals behave in a respectful manner.

Question 21. The people I work with value my ideas and opinions.

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 42. Overall, my department or agency treats me with respect.

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Harassment

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Question 49a. From whom did you experience harassment on the job? Co-workers

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Question 49g. From whom did you experience harassment on the job? Other

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored