2018 Public Service Employee Survey Results by Theme for Governance, Planning and Policy Sector

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 34 42 12 8 5 0 0 75 13 160671
2018 Treasury Board of Canada Secretariat 38 42 9 7 4 0 0 80 11 1377
2018 Policy Sectors 37 42 10 8 3 0 0 79 11 732
2018 Office of the Chief Human Resources Officer 37 39 10 11 3 0 0 76 14 280
2018 Governance, Planning and Policy Sector 36 40 8 13 5 0 0 75 17 69

Question 9. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 37 14 11 9 0 0 66 20 160988
2018 Treasury Board of Canada Secretariat 39 36 10 9 5 0 0 75 15 1375
2018 Policy Sectors 36 37 10 10 5 0 0 74 16 729
2018 Office of the Chief Human Resources Officer 35 36 11 11 7 0 0 71 18 280
2018 Governance, Planning and Policy Sector 25 31 14 16 14 0 0 56 30 67

Question 10. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 35 9 3 2 0 0 85 5 160125
2018 Treasury Board of Canada Secretariat 51 35 9 3 2 0 0 86 5 1368
2018 Policy Sectors 52 34 9 3 2 0 0 86 5 726
2018 Office of the Chief Human Resources Officer 51 32 11 4 2 0 0 83 6 280
2018 Governance, Planning and Policy Sector 47 34 13 4 2 0 0 81 6 68

Question 14. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 9 161156
2018 Treasury Board of Canada Secretariat 42 38 11 6 3 0 0 80 9 1374
2018 Policy Sectors 40 39 11 7 3 0 0 78 10 731
2018 Office of the Chief Human Resources Officer 39 37 12 7 5 0 0 76 12 281
2018 Governance, Planning and Policy Sector 32 37 12 12 7 0 0 69 19 68

Question 43. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 35 32 17 9 7 1 0 67 16 160754
2018 Treasury Board of Canada Secretariat 47 29 13 6 4 1 0 77 10 1369
2018 Policy Sectors 43 32 14 7 4 0 0 75 11 727
2018 Office of the Chief Human Resources Officer 36 35 13 10 7 0 0 70 17 281
2018 Governance, Planning and Policy Sector 25 26 13 21 14 0 0 51 35 67

Question 44. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 33 34 16 10 7 0 0 68 16 160146
2018 Treasury Board of Canada Secretariat 45 32 11 7 4 0 0 78 11 1363
2018 Policy Sectors 41 35 13 7 4 0 0 76 11 727
2018 Office of the Chief Human Resources Officer 36 35 13 10 5 0 0 71 15 282
2018 Governance, Planning and Policy Sector 25 26 19 19 11 0 0 52 29 69

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 25 19 12 9 3 0 59 22 161050
2018 Treasury Board of Canada Secretariat 37 25 16 11 7 3 0 64 19 1376
2018 Policy Sectors 34 27 16 12 8 3 1 64 20 730
2018 Office of the Chief Human Resources Officer 29 28 14 14 11 3 0 59 26 281
2018 Governance, Planning and Policy Sector 23 27 12 18 20 0 0 50 38 69
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 30 12 7 5 2 1 76 12 160474
2018 Treasury Board of Canada Secretariat 52 27 9 5 4 3 0 81 10 1365
2018 Policy Sectors 52 27 8 5 5 3 0 81 10 727
2018 Office of the Chief Human Resources Officer 51 25 12 5 4 3 0 79 9 280
2018 Governance, Planning and Policy Sector 38 27 14 8 7 5 0 69 16 69

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 32 11 8 5 1 0 75 14 160177
2018 Treasury Board of Canada Secretariat 49 29 9 7 5 1 0 79 12 1362
2018 Policy Sectors 49 31 8 8 4 0 0 80 12 725
2018 Office of the Chief Human Resources Officer 51 28 10 7 4 0 0 79 11 279
2018 Governance, Planning and Policy Sector 42 30 8 10 10 0 0 72 20 69

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 47 28 11 7 6 0 0 75 13 160605
2018 Treasury Board of Canada Secretariat 51 26 10 7 5 1 0 78 12 1364
2018 Policy Sectors 49 26 11 8 5 1 0 75 13 726
2018 Office of the Chief Human Resources Officer 49 26 11 9 6 0 0 75 14 279
2018 Governance, Planning and Policy Sector 40 21 13 16 10 0 0 61 26 68

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 28 31 17 9 8 6 0 63 19 161481
2018 Treasury Board of Canada Secretariat 34 36 12 9 4 5 0 73 14 1378
2018 Policy Sectors 32 37 13 9 5 4 0 72 14 731
2018 Office of the Chief Human Resources Officer 28 33 14 13 6 5 0 65 19 281
2018 Governance, Planning and Policy Sector 33 12 17 22 10 7 0 48 34 69

Question 30. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 31 18 13 11 2 0 58 24 161089
2018 Treasury Board of Canada Secretariat 33 36 13 10 6 2 0 70 16 1378
2018 Policy Sectors 29 38 14 10 6 2 0 68 17 732
2018 Office of the Chief Human Resources Officer 25 36 14 13 10 2 0 62 23 281
2018 Governance, Planning and Policy Sector 27 15 19 21 17 1 0 42 39 69

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 29 21 16 12 5 0 48 30 160960
2018 Treasury Board of Canada Secretariat 22 36 16 15 7 5 0 61 23 1377
2018 Policy Sectors 19 37 15 17 8 3 0 58 26 729
2018 Office of the Chief Human Resources Officer 16 30 17 22 12 3 0 48 35 279
2018 Governance, Planning and Policy Sector 21 16 10 34 14 4 0 39 50 69

Question 32. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 30 18 18 14 3 0 48 33 161278
2018 Treasury Board of Canada Secretariat 22 35 15 17 9 2 0 58 26 1381
2018 Policy Sectors 20 33 17 20 10 1 0 53 30 733
2018 Office of the Chief Human Resources Officer 19 30 19 17 12 2 0 50 30 281
2018 Governance, Planning and Policy Sector 25 19 19 18 17 1 0 45 36 69
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 26 34 17 13 10 0 0 60 23 161141
2018 Treasury Board of Canada Secretariat 34 35 14 9 7 1 0 70 16 1378
2018 Policy Sectors 34 36 13 9 7 1 0 71 16 731
2018 Office of the Chief Human Resources Officer 32 36 12 10 9 1 0 69 19 281
2018 Governance, Planning and Policy Sector 29 23 15 17 15 1 0 52 33 69

Question 7. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 41 13 11 5 0 0 71 16 161312
2018 Treasury Board of Canada Secretariat 31 40 13 11 6 0 0 70 17 1379
2018 Policy Sectors 29 40 13 11 7 0 0 69 18 733
2018 Office of the Chief Human Resources Officer 24 42 14 14 7 0 0 66 20 283
2018 Governance, Planning and Policy Sector 21 37 14 16 11 0 0 58 27 69

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 22 19 16 14 13 2 41 36 160747
2018 Treasury Board of Canada Secretariat 14 24 16 15 8 19 4 50 30 1379
2018 Policy Sectors 14 23 17 17 7 17 5 47 31 734
2018 Office of the Chief Human Resources Officer 17 23 15 16 6 19 4 52 29 284
2018 Governance, Planning and Policy Sector 20 20 14 17 10 18 0 49 33 69

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 35 12 9 6 1 0 73 15 160726
2018 Treasury Board of Canada Secretariat 44 31 11 8 4 1 1 76 13 1364
2018 Policy Sectors 43 31 11 9 5 1 0 75 14 727
2018 Office of the Chief Human Resources Officer 43 32 11 8 6 1 0 75 13 279
2018 Governance, Planning and Policy Sector 35 30 10 15 10 0 0 65 25 69

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 34 16 10 6 3 6 65 18 36684
2018 Treasury Board of Canada Secretariat 36 31 14 7 3 2 8 74 11 394
2018 Policy Sectors 34 32 13 7 3 1 9 74 11 223
2018 Office of the Chief Human Resources Officer 43 31 11 6 3 1 6 79 9 81
2018 Governance, Planning and Policy Sector 44 22 28 0 6 0 0 67 6 18

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 45 10 14 6 0 1 70 20 161510
2018 Treasury Board of Canada Secretariat 27 43 13 12 4 1 1 71 17 1382
2018 Policy Sectors 25 43 14 12 4 0 1 69 16 731
2018 Office of the Chief Human Resources Officer 25 42 16 11 4 0 2 69 15 279
2018 Governance, Planning and Policy Sector 29 42 12 10 4 0 2 73 14 69

Question 2. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 39 11 6 3 0 0 80 10 161032
2018 Treasury Board of Canada Secretariat 43 38 9 7 3 0 0 81 10 1382
2018 Policy Sectors 42 40 8 7 3 0 0 82 10 734
2018 Office of the Chief Human Resources Officer 41 37 10 7 4 0 0 79 11 281
2018 Governance, Planning and Policy Sector 42 34 15 3 6 0 0 76 9 68

Question 3. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 45 38 8 6 3 0 0 84 9 160117
2018 Treasury Board of Canada Secretariat 49 37 7 6 1 0 0 86 7 1369
2018 Policy Sectors 48 39 7 5 1 0 0 87 6 727
2018 Office of the Chief Human Resources Officer 48 38 7 5 1 0 0 86 7 279
2018 Governance, Planning and Policy Sector 47 36 9 4 3 0 0 84 8 68

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 32 18 15 12 2 0 53 28 161004
2018 Treasury Board of Canada Secretariat 29 34 15 12 7 3 0 65 20 1374
2018 Policy Sectors 27 36 16 12 6 2 0 64 19 729
2018 Office of the Chief Human Resources Officer 29 34 16 12 6 3 0 65 18 281
2018 Governance, Planning and Policy Sector 30 22 19 15 11 3 0 54 26 68

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 19 27 16 16 18 2 2 48 35 161071
2018 Treasury Board of Canada Secretariat 26 29 15 13 13 2 1 57 28 1368
2018 Policy Sectors 25 30 15 15 12 2 2 57 27 726
2018 Office of the Chief Human Resources Officer 27 29 14 13 13 2 2 58 28 277
2018 Governance, Planning and Policy Sector 21 25 12 20 19 3 0 47 41 69

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 38 14 12 9 0 0 65 21 160686
2018 Treasury Board of Canada Secretariat 38 38 10 9 5 0 0 77 14 1368
2018 Policy Sectors 37 39 9 10 5 0 0 77 14 726
2018 Office of the Chief Human Resources Officer 35 40 9 9 6 0 0 76 15 279
2018 Governance, Planning and Policy Sector 30 28 18 11 14 0 0 57 25 69

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 34 16 10 8 0 0 66 18 160340
2018 Treasury Board of Canada Secretariat 42 34 11 8 5 0 0 77 13 1366
2018 Policy Sectors 41 33 12 9 5 0 0 74 14 726
2018 Office of the Chief Human Resources Officer 35 38 11 11 5 0 0 73 17 280
2018 Governance, Planning and Policy Sector 30 25 13 19 11 1 0 56 30 68

Question 13. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 37 15 11 7 0 0 67 18 160685
2018 Treasury Board of Canada Secretariat 38 37 11 9 4 0 0 75 13 1370
2018 Policy Sectors 33 40 11 11 4 0 0 73 16 726
2018 Office of the Chief Human Resources Officer 32 39 13 10 6 0 0 71 16 280
2018 Governance, Planning and Policy Sector 24 29 18 17 11 0 2 54 28 69

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 35 22 11 8 3 0 57 20 161226
2018 Treasury Board of Canada Secretariat 30 39 16 7 4 3 0 72 12 1377
2018 Policy Sectors 29 40 18 7 4 3 0 70 12 732
2018 Office of the Chief Human Resources Officer 27 39 17 9 4 3 1 68 14 283
2018 Governance, Planning and Policy Sector 25 26 20 13 8 6 2 56 23 69

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 33 11 8 5 0 0 76 13 161141
2018 Treasury Board of Canada Secretariat 47 32 8 8 4 0 0 80 12 1383
2018 Policy Sectors 48 31 8 8 5 0 0 79 13 734
2018 Office of the Chief Human Resources Officer 50 30 5 8 7 0 0 81 14 282
2018 Governance, Planning and Policy Sector 35 35 8 14 7 1 0 71 22 68

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 32 17 8 5 0 1 70 13 161699
2018 Treasury Board of Canada Secretariat 27 33 20 13 7 0 0 60 20 1384
2018 Policy Sectors 25 31 22 13 8 0 1 57 21 735
2018 Office of the Chief Human Resources Officer 29 29 27 9 7 0 0 58 15 283
2018 Governance, Planning and Policy Sector 20 32 30 12 7 0 0 52 19 69

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Public Service 27 39 35 161647
2018 Treasury Board of Canada Secretariat 45 23 32 1385
2018 Policy Sectors 45 21 33 735
2018 Office of the Chief Human Resources Officer 48 21 31 283
2018 Governance, Planning and Policy Sector 56 16 28 69

Question 47. Please indicate your reason for leaving.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Public Service 17 33 30 6 8 6 43390
2018 Treasury Board of Canada Secretariat 9 29 47 4 5 6 633
2018 Policy Sectors 11 29 47 3 5 5 335
2018 Office of the Chief Human Resources Officer 11 33 46 1 5 2 137
2018 Governance, Planning and Policy Sector 11 28 55 0 3 3 39
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 43 40 9 5 2 0 0 84 7 161313
2018 Treasury Board of Canada Secretariat 51 37 6 4 2 0 0 89 6 1376
2018 Policy Sectors 49 40 5 3 2 0 0 89 6 731
2018 Office of the Chief Human Resources Officer 47 42 5 3 3 0 0 90 6 281
2018 Governance, Planning and Policy Sector 42 44 6 3 4 1 0 87 7 68

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 24 42 18 10 5 1 0 67 15 161017
2018 Treasury Board of Canada Secretariat 28 45 15 8 3 1 0 73 11 1376
2018 Policy Sectors 25 45 14 11 3 1 0 71 14 731
2018 Office of the Chief Human Resources Officer 20 46 14 15 4 0 0 67 19 281
2018 Governance, Planning and Policy Sector 13 37 20 20 8 1 0 51 29 69

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 26 35 18 8 1 1 27 37 161147
2018 Treasury Board of Canada Secretariat 11 28 36 18 5 1 1 23 40 1379
2018 Policy Sectors 13 30 33 17 5 0 1 22 44 731
2018 Office of the Chief Human Resources Officer 17 31 31 14 5 0 1 20 48 284
2018 Governance, Planning and Policy Sector 18 31 28 15 8 0 0 22 50 69

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 12 20 28 23 13 2 2 37 33 160571
2018 Treasury Board of Canada Secretariat 7 16 29 30 13 2 2 45 25 1372
2018 Policy Sectors 8 17 29 28 13 2 2 43 27 728
2018 Office of the Chief Human Resources Officer 11 19 26 27 13 2 1 42 31 283
2018 Governance, Planning and Policy Sector 8 28 25 21 16 1 0 37 37 69

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 24 29 17 9 2 3 26 43 160643
2018 Treasury Board of Canada Secretariat 17 22 31 19 9 1 2 29 40 1374
2018 Policy Sectors 22 25 30 13 8 0 2 21 47 728
2018 Office of the Chief Human Resources Officer 29 28 24 11 5 1 3 16 59 283
2018 Governance, Planning and Policy Sector 34 28 23 7 6 0 2 14 63 68

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 8 16 32 27 14 1 2 42 25 160266
2018 Treasury Board of Canada Secretariat 13 22 37 19 7 1 1 26 36 1363
2018 Policy Sectors 17 24 34 16 7 0 2 24 42 722
2018 Office of the Chief Human Resources Officer 25 22 33 12 6 0 1 18 48 283
2018 Governance, Planning and Policy Sector 33 25 25 6 11 0 0 17 58 68

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 17 23 27 18 11 1 2 30 42 160843
2018 Treasury Board of Canada Secretariat 18 26 26 18 7 1 2 27 46 1375
2018 Policy Sectors 21 29 22 17 7 1 2 24 53 729
2018 Office of the Chief Human Resources Officer 26 26 22 15 8 1 2 23 54 283
2018 Governance, Planning and Policy Sector 34 29 15 10 9 2 1 20 65 69

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 20 27 22 13 3 3 37 35 160300
2018 Treasury Board of Canada Secretariat 13 23 29 21 9 2 2 31 38 1367
2018 Policy Sectors 15 25 26 22 7 3 3 31 41 728
2018 Office of the Chief Human Resources Officer 19 20 23 24 7 3 4 33 42 283
2018 Governance, Planning and Policy Sector 29 20 23 12 9 4 3 23 53 69

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 24 31 16 9 2 2 25 42 161001
2018 Treasury Board of Canada Secretariat 13 25 33 17 7 2 1 25 40 1371
2018 Policy Sectors 16 28 32 14 6 1 2 21 45 726
2018 Office of the Chief Human Resources Officer 20 30 27 13 7 2 1 21 51 281
2018 Governance, Planning and Policy Sector 22 28 30 11 8 1 0 19 51 68

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 31 10 10 8 1 0 72 18 160757
2018 Treasury Board of Canada Secretariat 47 29 8 9 6 0 0 77 16 1381
2018 Policy Sectors 45 30 9 9 6 0 0 75 16 734
2018 Office of the Chief Human Resources Officer 47 29 10 9 4 0 0 77 13 284
2018 Governance, Planning and Policy Sector 43 31 8 13 6 0 0 73 19 69

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 9 7 4 0 0 81 11 160773
2018 Treasury Board of Canada Secretariat 53 33 6 5 3 0 0 86 8 1380
2018 Policy Sectors 49 36 6 6 3 0 0 86 9 732
2018 Office of the Chief Human Resources Officer 53 35 5 4 3 0 0 88 7 282
2018 Governance, Planning and Policy Sector 46 37 6 7 4 0 0 82 11 68

Question 21. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 37 40 13 5 3 1 0 77 9 161015
2018 Treasury Board of Canada Secretariat 47 37 8 4 2 1 0 85 7 1379
2018 Policy Sectors 45 39 9 4 2 1 0 85 6 732
2018 Office of the Chief Human Resources Officer 48 36 9 5 2 0 0 85 7 282
2018 Governance, Planning and Policy Sector 38 36 12 11 3 0 0 74 14 69

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 40 36 14 4 3 3 0 78 7 160822
2018 Treasury Board of Canada Secretariat 49 32 11 3 2 3 0 84 4 1372
2018 Policy Sectors 51 30 11 3 2 3 0 83 5 729
2018 Office of the Chief Human Resources Officer 52 29 9 4 2 4 0 84 7 281
2018 Governance, Planning and Policy Sector 58 26 6 4 3 3 0 86 7 68

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 39 38 13 6 3 2 0 78 9 160801
2018 Treasury Board of Canada Secretariat 47 35 9 4 3 1 0 84 7 1371
2018 Policy Sectors 47 35 10 4 3 1 0 83 7 729
2018 Office of the Chief Human Resources Officer 46 35 9 3 5 2 0 83 8 283
2018 Governance, Planning and Policy Sector 43 33 8 4 10 2 0 77 14 69

Question 42. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 44 36 10 5 4 0 0 81 9 160659
2018 Treasury Board of Canada Secretariat 55 32 7 3 2 0 0 87 6 1373
2018 Policy Sectors 54 32 7 4 2 0 0 86 7 729
2018 Office of the Chief Human Resources Officer 53 32 6 4 4 0 0 86 8 282
2018 Governance, Planning and Policy Sector 47 31 8 7 7 0 0 78 14 69

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 32 19 11 9 5 3 59 21 161064
2018 Treasury Board of Canada Secretariat 29 30 14 9 7 7 4 67 18 1384
2018 Policy Sectors 28 30 15 8 8 7 4 65 18 734
2018 Office of the Chief Human Resources Officer 30 29 15 8 5 8 5 68 15 282
2018 Governance, Planning and Policy Sector 26 27 18 11 6 6 6 60 20 69

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 31 38 14 9 5 2 1 71 15 161068
2018 Treasury Board of Canada Secretariat 43 35 9 7 4 2 1 80 11 1375
2018 Policy Sectors 42 36 10 6 4 2 1 80 10 731
2018 Office of the Chief Human Resources Officer 46 34 11 4 4 1 1 81 8 283
2018 Governance, Planning and Policy Sector 39 36 11 4 9 0 0 76 13 69

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 38 18 8 5 1 0 69 13 160645
2018 Treasury Board of Canada Secretariat 38 38 14 5 2 2 0 78 8 1373
2018 Policy Sectors 37 38 16 5 3 1 0 75 8 733
2018 Office of the Chief Human Resources Officer 36 36 18 5 4 2 0 73 9 284
2018 Governance, Planning and Policy Sector 25 40 16 8 6 4 0 69 15 69

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 25 19 14 14 8 2 48 31 161057
2018 Treasury Board of Canada Secretariat 20 21 18 12 12 13 3 49 29 1379
2018 Policy Sectors 20 20 20 13 12 12 3 47 29 733
2018 Office of the Chief Human Resources Officer 18 24 17 14 12 11 4 49 31 282
2018 Governance, Planning and Policy Sector 16 22 13 15 21 6 7 43 41 68

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 15 85 161503
2018 Treasury Board of Canada Secretariat 14 86 1382
2018 Policy Sectors 16 84 733
2018 Office of the Chief Human Resources Officer 14 86 281
2018 Governance, Planning and Policy Sector 21 79 69

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 51 22721
2018 Treasury Board of Canada Secretariat 41 191
2018 Policy Sectors 40 114
2018 Office of the Chief Human Resources Officer 38 39
2018 Governance, Planning and Policy Sector 53 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 62 22735
2018 Treasury Board of Canada Secretariat 69 191
2018 Policy Sectors 68 114
2018 Office of the Chief Human Resources Officer 80 39

Question 49c. From whom did you experience harassment on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 8 22696
2018 Treasury Board of Canada Secretariat 5 191
2018 Office of the Chief Human Resources Officer 0 39
2018 Governance, Planning and Policy Sector 0 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 5 22696
2018 Treasury Board of Canada Secretariat 0 191
2018 Policy Sectors 0 114
2018 Office of the Chief Human Resources Officer 0 39
2018 Governance, Planning and Policy Sector 0 15

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 6 22696
2018 Treasury Board of Canada Secretariat 7 191
2018 Policy Sectors 10 114
2018 Office of the Chief Human Resources Officer 16 39

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 10 22712

Question 49g. From whom did you experience harassment on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 4 22694
2018 Treasury Board of Canada Secretariat 3 191
2018 Office of the Chief Human Resources Officer 0 39
2018 Governance, Planning and Policy Sector 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Organization
(%)
Total responses
2018 Public Service 40 22709
2018 Treasury Board of Canada Secretariat 39 192
2018 Policy Sectors 38 115
2018 Office of the Chief Human Resources Officer 40 40
2018 Governance, Planning and Policy Sector 32 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Organization
(%)
Total responses
2018 Public Service 40 22697
2018 Treasury Board of Canada Secretariat 41 192
2018 Policy Sectors 37 115
2018 Office of the Chief Human Resources Officer 40 40
2018 Governance, Planning and Policy Sector 34 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Organization
(%)
Total responses
2018 Public Service 46 22698
2018 Treasury Board of Canada Secretariat 43 192
2018 Policy Sectors 47 115
2018 Office of the Chief Human Resources Officer 44 40

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Organization
(%)
Total responses
2018 Public Service 41 22706
2018 Treasury Board of Canada Secretariat 39 192
2018 Policy Sectors 36 115
2018 Office of the Chief Human Resources Officer 33 40
2018 Governance, Planning and Policy Sector 49 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Organization
(%)
Total responses
2018 Public Service 33 22690
2018 Treasury Board of Canada Secretariat 32 192
2018 Policy Sectors 33 115
2018 Office of the Chief Human Resources Officer 33 40

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Organization
(%)
Total responses
2018 Public Service 56 22722
2018 Treasury Board of Canada Secretariat 49 192
2018 Policy Sectors 46 115
2018 Office of the Chief Human Resources Officer 44 40
2018 Governance, Planning and Policy Sector 59 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Organization
(%)
Total responses
2018 Public Service 36 22699
2018 Treasury Board of Canada Secretariat 28 192
2018 Policy Sectors 23 115
2018 Office of the Chief Human Resources Officer 20 40
2018 Governance, Planning and Policy Sector 32 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Organization
(%)
Total responses
2018 Public Service 2 22678
2018 Policy Sectors 0 115
2018 Office of the Chief Human Resources Officer 0 40
2018 Governance, Planning and Policy Sector 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Organization
(%)
Total responses
2018 Public Service 10 22693
2018 Treasury Board of Canada Secretariat 5 192
2018 Policy Sectors 5 115

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Organization
(%)
Total responses
2018 Public Service 13 22689
2018 Treasury Board of Canada Secretariat 11 192
2018 Policy Sectors 9 115
2018 Governance, Planning and Policy Sector 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Organization
(%)
Total responses
2018 Public Service 48 22704
2018 Treasury Board of Canada Secretariat 47 192
2018 Policy Sectors 46 115
2018 Office of the Chief Human Resources Officer 43 40
2018 Governance, Planning and Policy Sector 33 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Organization
(%)
Total responses
2018 Public Service 27 22702
2018 Treasury Board of Canada Secretariat 23 192
2018 Policy Sectors 24 115
2018 Office of the Chief Human Resources Officer 23 40

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 15 22687
2018 Treasury Board of Canada Secretariat 9 192
2018 Policy Sectors 13 115
2018 Office of the Chief Human Resources Officer 17 40
2018 Governance, Planning and Policy Sector 0 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 51 22718
2018 Treasury Board of Canada Secretariat 57 192
2018 Policy Sectors 56 115
2018 Office of the Chief Human Resources Officer 37 40

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22701
2018 Treasury Board of Canada Secretariat 25 192
2018 Policy Sectors 26 115
2018 Office of the Chief Human Resources Officer 19 40

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 8 22688
2018 Treasury Board of Canada Secretariat 10 192
2018 Policy Sectors 10 115
2018 Governance, Planning and Policy Sector 0 15

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 20 22699
2018 Treasury Board of Canada Secretariat 6 192
2018 Policy Sectors 8 115
2018 Governance, Planning and Policy Sector 0 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 10 22689
2018 Treasury Board of Canada Secretariat 9 192
2018 Policy Sectors 8 115

Question 51f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 7 22692
2018 Treasury Board of Canada Secretariat 3 192
2018 Office of the Chief Human Resources Officer 0 40
2018 Governance, Planning and Policy Sector 0 15

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 14 22692
2018 Treasury Board of Canada Secretariat 12 192
2018 Policy Sectors 10 115

Question 51h. What action(s) did you take to address the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 11 22688
2018 Treasury Board of Canada Secretariat 10 192
2018 Policy Sectors 10 115
2018 Office of the Chief Human Resources Officer 15 40
2018 Governance, Planning and Policy Sector 0 15

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 27 22709
2018 Treasury Board of Canada Secretariat 27 192
2018 Policy Sectors 27 115
2018 Office of the Chief Human Resources Officer 39 40
2018 Governance, Planning and Policy Sector 55 15

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21200
2018 Treasury Board of Canada Secretariat 9 186
2018 Policy Sectors 9 113

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 19 21197
2018 Treasury Board of Canada Secretariat 23 186
2018 Policy Sectors 21 113
2018 Office of the Chief Human Resources Officer 15 40

Question 52c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21191
2018 Treasury Board of Canada Secretariat 10 186
2018 Policy Sectors 9 113

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 7 21189
2018 Treasury Board of Canada Secretariat 7 186
2018 Policy Sectors 9 113

Question 52e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21189
2018 Treasury Board of Canada Secretariat 12 186
2018 Policy Sectors 11 113
2018 Governance, Planning and Policy Sector 0 15

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Treasury Board of Canada Secretariat 8 186
2018 Policy Sectors 5 113

Question 52g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 10 21188
2018 Treasury Board of Canada Secretariat 23 186
2018 Policy Sectors 22 113
2018 Office of the Chief Human Resources Officer 17 40

Question 52h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 21193
2018 Treasury Board of Canada Secretariat 11 186
2018 Policy Sectors 9 113

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 12 21192
2018 Treasury Board of Canada Secretariat 11 186
2018 Policy Sectors 10 113
2018 Office of the Chief Human Resources Officer 13 40

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 30 21199
2018 Treasury Board of Canada Secretariat 24 186
2018 Policy Sectors 22 113
2018 Office of the Chief Human Resources Officer 31 40
2018 Governance, Planning and Policy Sector 35 15

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 21189
2018 Treasury Board of Canada Secretariat 7 186
2018 Policy Sectors 7 113

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 47 21214
2018 Treasury Board of Canada Secretariat 41 186
2018 Policy Sectors 42 113
2018 Office of the Chief Human Resources Officer 50 40
2018 Governance, Planning and Policy Sector 61 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 21187
2018 Governance, Planning and Policy Sector 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 56 21220
2018 Treasury Board of Canada Secretariat 57 186
2018 Policy Sectors 56 113
2018 Office of the Chief Human Resources Officer 63 40
2018 Governance, Planning and Policy Sector 68 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 21191
2018 Governance, Planning and Policy Sector 0 15

Question 52p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 21192
2018 Treasury Board of Canada Secretariat 10 186
2018 Policy Sectors 13 113
2018 Office of the Chief Human Resources Officer 16 40

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 16 19 21 8 8 23 5 48 22 161102
2018 Treasury Board of Canada Secretariat 17 16 18 6 4 34 7 55 15 1379
2018 Policy Sectors 16 15 19 6 4 32 7 52 17 731
2018 Office of the Chief Human Resources Officer 18 15 18 5 4 31 8 54 16 281
2018 Governance, Planning and Policy Sector 22 12 14 7 9 27 9 54 24 69

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 31 18 7 6 7 1 66 14 161060
2018 Treasury Board of Canada Secretariat 34 32 14 6 2 11 1 75 9 1381
2018 Policy Sectors 34 31 14 7 3 10 1 73 12 733
2018 Office of the Chief Human Resources Officer 37 31 14 6 3 8 1 75 10 281
2018 Governance, Planning and Policy Sector 35 33 13 7 6 6 0 73 14 69

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 8 92 161188
2018 Treasury Board of Canada Secretariat 7 93 1377
2018 Policy Sectors 8 92 731
2018 Office of the Chief Human Resources Officer 8 92 279
2018 Governance, Planning and Policy Sector 18 82 69

Question 56a. From whom did you experience discrimination on the job? Co-workers

Survey year Organization
(%)
Total responses
2018 Public Service 36 11806
2018 Treasury Board of Canada Secretariat 33 104
2018 Policy Sectors 33 62
2018 Office of the Chief Human Resources Officer 47 24
2018 Governance, Planning and Policy Sector 63 13

Question 56b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Organization
(%)
Total responses
2018 Public Service 77 11826
2018 Treasury Board of Canada Secretariat 81 104
2018 Policy Sectors 84 62

Question 56c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Treasury Board of Canada Secretariat 0 104
2018 Policy Sectors 0 62
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization
(%)
Total responses
2018 Public Service 4 11797
2018 Policy Sectors 0 62
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 56e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Organization
(%)
Total responses
2018 Public Service 7 11798
2018 Treasury Board of Canada Secretariat 7 104
2018 Policy Sectors 8 62

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Organization
(%)
Total responses
2018 Public Service 9 11802
2018 Treasury Board of Canada Secretariat 5 104

Question 56g. From whom did you experience discrimination on the job? Other

Survey year Organization
(%)
Total responses
2018 Public Service 8 11798
2018 Treasury Board of Canada Secretariat 10 104

Question 57a. Please indicate the type of discrimination you experienced. Race

Survey year Organization
(%)
Total responses
2018 Public Service 25 11790
2018 Treasury Board of Canada Secretariat 22 104
2018 Policy Sectors 21 62
2018 Office of the Chief Human Resources Officer 21 24

Question 57b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Organization
(%)
Total responses
2018 Public Service 20 11790
2018 Treasury Board of Canada Secretariat 20 104
2018 Policy Sectors 21 62
2018 Office of the Chief Human Resources Officer 22 24

Question 57c. Please indicate the type of discrimination you experienced. Colour

Survey year Organization
(%)
Total responses
2018 Public Service 15 11786
2018 Treasury Board of Canada Secretariat 13 104
2018 Policy Sectors 11 62

Question 57d. Please indicate the type of discrimination you experienced. Religion

Survey year Organization
(%)
Total responses
2018 Public Service 6 11784

Question 57e. Please indicate the type of discrimination you experienced. Age

Survey year Organization
(%)
Total responses
2018 Public Service 26 11787
2018 Treasury Board of Canada Secretariat 34 104
2018 Policy Sectors 44 62
2018 Office of the Chief Human Resources Officer 45 24
2018 Governance, Planning and Policy Sector 61 13

Question 57f. Please indicate the type of discrimination you experienced. Sex

Survey year Organization
(%)
Total responses
2018 Public Service 29 11792
2018 Treasury Board of Canada Secretariat 29 104
2018 Policy Sectors 33 62
2018 Office of the Chief Human Resources Officer 21 24

Question 57g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Organization
(%)
Total responses
2018 Public Service 4 11783

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Organization
(%)
Total responses
2018 Public Service 2 11782
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status

Survey year Organization
(%)
Total responses
2018 Public Service 8 11785
2018 Treasury Board of Canada Secretariat 5 104
2018 Governance, Planning and Policy Sector 0 13

Question 57j. Please indicate the type of discrimination you experienced. Family status

Survey year Organization
(%)
Total responses
2018 Public Service 15 11787
2018 Treasury Board of Canada Secretariat 17 104
2018 Policy Sectors 17 62
2018 Office of the Chief Human Resources Officer 25 24

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Organization
(%)
Total responses
2018 Public Service 1 11782
2018 Treasury Board of Canada Secretariat 0 104
2018 Policy Sectors 0 62
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 57l. Please indicate the type of discrimination you experienced. Disability

Survey year Organization
(%)
Total responses
2018 Public Service 17 11791
2018 Treasury Board of Canada Secretariat 18 104
2018 Policy Sectors 18 62
2018 Office of the Chief Human Resources Officer 29 24
2018 Governance, Planning and Policy Sector 37 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Organization
(%)
Total responses
2018 Public Service 0 11783
2018 Treasury Board of Canada Secretariat 0 104
2018 Policy Sectors 0 62
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 57n. Please indicate the type of discrimination you experienced. Other

Survey year Organization
(%)
Total responses
2018 Public Service 19 11797
2018 Treasury Board of Canada Secretariat 14 104
2018 Policy Sectors 10 62
2018 Governance, Planning and Policy Sector 0 13

Question 58a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Organization
(%)
Total responses
2018 Public Service 29 11822
2018 Treasury Board of Canada Secretariat 34 104
2018 Policy Sectors 41 62
2018 Office of the Chief Human Resources Officer 25 24

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization
(%)
Total responses
2018 Public Service 15 11810
2018 Treasury Board of Canada Secretariat 14 104
2018 Policy Sectors 15 62

Question 58c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11809
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 58d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Organization
(%)
Total responses
2018 Public Service 17 11817
2018 Treasury Board of Canada Secretariat 5 104
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11805
2018 Treasury Board of Canada Secretariat 6 104

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 6 11807
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 58g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11806
2018 Treasury Board of Canada Secretariat 8 104
2018 Policy Sectors 11 62

Question 58h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 9 11808
2018 Treasury Board of Canada Secretariat 5 104
2018 Governance, Planning and Policy Sector 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Organization
(%)
Total responses
2018 Public Service 49 11821
2018 Treasury Board of Canada Secretariat 52 104
2018 Policy Sectors 47 62
2018 Office of the Chief Human Resources Officer 63 24

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Organization
(%)
Total responses
2018 Public Service 5 11053
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 59b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Organization
(%)
Total responses
2018 Public Service 13 11052
2018 Treasury Board of Canada Secretariat 19 101
2018 Policy Sectors 20 61

Question 59c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11049
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Organization
(%)
Total responses
2018 Public Service 3 11051
2018 Treasury Board of Canada Secretariat 5 101
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11049

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.

Survey year Organization
(%)
Total responses
2018 Public Service 7 11051
2018 Treasury Board of Canada Secretariat 11 101
2018 Policy Sectors 15 61

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11053
2018 Treasury Board of Canada Secretariat 9 101
2018 Policy Sectors 8 61

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.

Survey year Organization
(%)
Total responses
2018 Public Service 11 11055

Question 59j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization
(%)
Total responses
2018 Public Service 27 11058
2018 Treasury Board of Canada Secretariat 25 101
2018 Policy Sectors 24 61
2018 Office of the Chief Human Resources Officer 34 24
2018 Governance, Planning and Policy Sector 39 13

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Organization
(%)
Total responses
2018 Public Service 9 11054
2018 Treasury Board of Canada Secretariat 8 101
2018 Policy Sectors 14 61

Question 59l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization
(%)
Total responses
2018 Public Service 45 11069
2018 Treasury Board of Canada Secretariat 44 101
2018 Policy Sectors 53 61
2018 Office of the Chief Human Resources Officer 62 24
2018 Governance, Planning and Policy Sector 62 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Organization
(%)
Total responses
2018 Public Service 2 11050
2018 Treasury Board of Canada Secretariat 0 101
2018 Policy Sectors 0 61
2018 Office of the Chief Human Resources Officer 0 24
2018 Governance, Planning and Policy Sector 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.

Survey year Organization
(%)
Total responses
2018 Public Service 64 11072
2018 Treasury Board of Canada Secretariat 63 101
2018 Policy Sectors 67 61
2018 Office of the Chief Human Resources Officer 59 24
2018 Governance, Planning and Policy Sector 47 13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Organization
(%)
Total responses
2018 Public Service 4 11051
2018 Treasury Board of Canada Secretariat 5 101
2018 Governance, Planning and Policy Sector 0 13

Question 59p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other

Survey year Organization
(%)
Total responses
2018 Public Service 13 11050
2018 Treasury Board of Canada Secretariat 10 101

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 18 24 4 4 26 5 53 12 161075
2018 Treasury Board of Canada Secretariat 18 14 19 3 2 37 7 57 9 1375
2018 Policy Sectors 16 13 21 3 3 35 8 52 10 730
2018 Office of the Chief Human Resources Officer 17 13 21 3 4 34 8 51 12 281
2018 Governance, Planning and Policy Sector 21 14 17 3 10 26 9 54 19 68

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 31 19 5 4 10 1 69 10 161053
2018 Treasury Board of Canada Secretariat 34 30 15 3 2 14 1 76 6 1378
2018 Policy Sectors 33 29 16 4 2 15 2 74 7 730
2018 Office of the Chief Human Resources Officer 33 29 17 3 3 12 2 72 7 281
2018 Governance, Planning and Policy Sector 29 33 16 3 7 9 3 71 11 68
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 26 10 5 5 1 0 80 10 160320
2018 Treasury Board of Canada Secretariat 62 21 7 4 4 1 0 84 8 1365
2018 Policy Sectors 62 21 7 5 3 1 0 84 8 726
2018 Office of the Chief Human Resources Officer 63 20 8 5 3 1 0 84 8 280
2018 Governance, Planning and Policy Sector 50 26 11 6 6 1 0 77 11 69

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 40 16 8 4 2 0 71 13 161108
2018 Treasury Board of Canada Secretariat 34 40 13 7 2 4 0 77 9 1376
2018 Policy Sectors 33 39 14 7 2 5 0 76 9 730
2018 Office of the Chief Human Resources Officer 36 36 14 8 2 4 0 75 11 280
2018 Governance, Planning and Policy Sector 32 38 8 16 3 3 0 72 19 69

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 23 35 18 13 10 2 0 59 23 161341
2018 Treasury Board of Canada Secretariat 28 37 15 11 6 2 0 67 17 1380
2018 Policy Sectors 27 37 15 13 7 2 0 65 19 732
2018 Office of the Chief Human Resources Officer 27 38 14 12 9 0 0 65 22 279
2018 Governance, Planning and Policy Sector 28 27 6 18 22 0 0 55 40 67

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 24 22 14 18 0 1 46 32 161369
2018 Treasury Board of Canada Secretariat 21 27 23 13 14 0 1 49 28 1375
2018 Policy Sectors 20 27 22 15 14 0 2 48 30 729
2018 Office of the Chief Human Resources Officer 20 28 21 15 15 0 2 49 30 279
2018 Governance, Planning and Policy Sector 24 28 17 15 13 0 3 54 29 68

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 18 27 28 16 11 0 1 45 27 161255
2018 Treasury Board of Canada Secretariat 10 23 33 20 12 0 0 34 33 1383
2018 Policy Sectors 11 22 31 22 13 0 1 33 35 733
2018 Office of the Chief Human Resources Officer 12 25 30 21 12 0 1 37 33 282
2018 Governance, Planning and Policy Sector 11 14 26 39 9 0 2 25 48 68

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 29 24 13 8 0 2 55 21 160603
2018 Treasury Board of Canada Secretariat 14 26 30 18 11 0 1 40 29 1375
2018 Policy Sectors 12 25 31 19 13 0 1 37 32 727
2018 Office of the Chief Human Resources Officer 11 23 27 21 16 0 1 34 38 280
2018 Governance, Planning and Policy Sector 14 10 21 32 22 0 2 24 55 68

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 20 23 23 17 15 1 1 44 32 160732
2018 Treasury Board of Canada Secretariat 12 23 27 20 16 1 1 36 37 1377
2018 Policy Sectors 12 20 26 22 19 0 1 32 41 731
2018 Office of the Chief Human Resources Officer 13 23 25 20 19 0 1 36 39 282
2018 Governance, Planning and Policy Sector 14 13 16 32 24 0 2 27 57 69

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 46 23 13 6 4 0 6 75 11 160698
2018 Treasury Board of Canada Secretariat 30 29 20 10 6 1 4 62 17 1365
2018 Policy Sectors 28 29 21 11 7 0 4 60 19 722
2018 Office of the Chief Human Resources Officer 32 27 19 11 7 0 4 62 19 274
2018 Governance, Planning and Policy Sector 29 23 24 23 1 0 0 52 24 65

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 30 27 21 11 9 0 1 58 20 161068
2018 Treasury Board of Canada Secretariat 23 28 25 13 10 0 0 52 23 1380
2018 Policy Sectors 22 29 26 13 10 0 0 51 23 732
2018 Office of the Chief Human Resources Officer 23 26 27 13 11 0 0 49 24 280
2018 Governance, Planning and Policy Sector 23 25 22 18 10 0 2 49 29 67

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 25 33 23 10 6 1 1 59 17 160799
2018 Treasury Board of Canada Secretariat 26 36 23 9 4 1 1 63 13 1372
2018 Policy Sectors 24 35 25 10 5 0 1 60 15 730
2018 Office of the Chief Human Resources Officer 24 32 27 9 6 0 2 57 15 280
2018 Governance, Planning and Policy Sector 22 26 26 14 10 0 2 49 25 68

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 21 31 25 14 8 1 1 53 22 160760
2018 Treasury Board of Canada Secretariat 18 32 28 14 7 0 1 50 21 1372
2018 Policy Sectors 16 30 29 16 9 0 1 46 25 728
2018 Office of the Chief Human Resources Officer 15 28 28 16 10 0 2 44 26 280
2018 Governance, Planning and Policy Sector 20 25 22 18 13 0 3 46 31 68

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 19 160624
2018 Treasury Board of Canada Secretariat 24 31 23 12 7 0 1 56 20 1371
2018 Policy Sectors 21 30 25 14 10 0 1 51 24 730
2018 Office of the Chief Human Resources Officer 19 28 27 12 12 0 1 47 25 281
2018 Governance, Planning and Policy Sector 19 20 23 12 24 0 2 40 37 68

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 27 31 22 12 7 0 1 59 18 160191
2018 Treasury Board of Canada Secretariat 28 31 24 11 5 0 1 60 16 1363
2018 Policy Sectors 27 30 24 12 6 0 0 58 17 723
2018 Office of the Chief Human Resources Officer 29 27 26 10 7 0 1 57 17 277
2018 Governance, Planning and Policy Sector 29 22 27 12 9 0 0 52 21 67

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 50 25 13 6 4 0 2 76 10 160099
2018 Treasury Board of Canada Secretariat 51 22 13 7 5 0 2 74 12 1362
2018 Policy Sectors 47 22 15 8 6 0 2 70 14 726
2018 Office of the Chief Human Resources Officer 39 23 18 8 10 0 2 63 18 280
2018 Governance, Planning and Policy Sector 43 21 16 7 10 0 3 66 18 68

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 16 7 3 3 1 5 87 6 160330
2018 Treasury Board of Canada Secretariat 72 13 6 2 2 0 6 91 3 1370
2018 Policy Sectors 70 13 6 2 2 0 6 89 4 729
2018 Office of the Chief Human Resources Officer 64 15 9 3 3 0 6 85 6 280
2018 Governance, Planning and Policy Sector 72 9 7 3 4 0 5 85 8 67

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 67 14 7 4 4 1 3 84 9 160420
2018 Treasury Board of Canada Secretariat 71 12 6 3 4 1 4 87 7 1364
2018 Policy Sectors 69 13 7 3 3 1 5 86 7 725
2018 Office of the Chief Human Resources Officer 71 12 4 4 3 0 6 88 8 278
2018 Governance, Planning and Policy Sector 68 10 4 6 7 0 5 82 14 68

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 27 11 4 3 0 1 81 7 160968
2018 Treasury Board of Canada Secretariat 59 24 10 3 2 0 2 84 6 1371
2018 Policy Sectors 58 24 11 3 3 0 2 83 6 730
2018 Office of the Chief Human Resources Officer 60 24 9 4 1 0 2 86 5 280
2018 Governance, Planning and Policy Sector 54 22 15 3 5 0 2 77 7 68

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 53 22 11 6 6 0 1 76 12 160500
2018 Treasury Board of Canada Secretariat 56 20 12 5 5 0 2 77 11 1361
2018 Policy Sectors 53 21 12 5 6 0 2 76 11 725
2018 Office of the Chief Human Resources Officer 51 22 13 4 7 0 2 74 12 281
2018 Governance, Planning and Policy Sector 44 7 20 9 17 1 2 53 27 68

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 52 13 6 2 1 0 26 88 4 159765
2018 Treasury Board of Canada Secretariat 53 12 5 2 1 0 28 89 4 1347
2018 Policy Sectors 51 12 6 2 1 0 28 88 4 714
2018 Office of the Chief Human Resources Officer 48 15 5 2 1 0 29 89 4 273
2018 Governance, Planning and Policy Sector 55 13 3 3 0 0 27 92 4 68

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 61 20 9 3 2 0 6 86 4 160250
2018 Treasury Board of Canada Secretariat 64 19 8 2 1 0 6 88 3 1363
2018 Policy Sectors 62 19 9 3 1 0 6 86 4 723
2018 Office of the Chief Human Resources Officer 67 16 7 3 1 0 7 89 4 276
2018 Governance, Planning and Policy Sector 77 9 4 2 0 0 8 94 2 66

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 64 15 7 4 5 0 4 83 10 160852
2018 Treasury Board of Canada Secretariat 73 13 5 3 3 0 4 89 5 1370
2018 Policy Sectors 72 13 5 3 2 0 4 89 6 729
2018 Office of the Chief Human Resources Officer 70 11 8 3 3 0 5 85 6 280
2018 Governance, Planning and Policy Sector 71 8 8 3 4 0 6 84 8 67

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 48 29 14 4 2 0 2 79 7 160646
2018 Treasury Board of Canada Secretariat 50 26 15 5 2 0 2 77 7 1370
2018 Policy Sectors 50 25 15 5 2 0 2 77 7 729
2018 Office of the Chief Human Resources Officer 48 26 16 6 2 0 2 75 9 280
2018 Governance, Planning and Policy Sector 60 16 13 6 3 0 1 77 10 68

Question 63. Overall, my level of work-related stress is…

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 13 31 36 14 5 0 0 45 19 161633
2018 Treasury Board of Canada Secretariat 10 31 39 15 4 0 0 41 20 1384
2018 Policy Sectors 11 29 39 16 5 0 0 40 21 735
2018 Office of the Chief Human Resources Officer 11 31 36 17 6 0 0 42 22 282
2018 Governance, Planning and Policy Sector 12 22 35 25 6 0 0 35 31 68

Question 64. After my workday, I feel emotionally drained.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 10 20 38 22 10 0 0 32 30 159815
2018 Treasury Board of Canada Secretariat 10 22 40 19 8 0 0 27 32 1366
2018 Policy Sectors 10 25 39 19 7 0 0 27 34 724
2018 Office of the Chief Human Resources Officer 12 21 35 23 9 0 0 32 34 279
2018 Governance, Planning and Policy Sector 14 25 32 20 9 0 0 29 39 69
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 29 26 20 11 11 2 1 30 70 161576
2018 Treasury Board of Canada Secretariat 25 30 19 14 10 1 1 26 74 1381
2018 Policy Sectors 25 28 19 16 10 1 1 25 75 735
2018 Office of the Chief Human Resources Officer 25 27 20 15 11 1 1 26 74 284
2018 Governance, Planning and Policy Sector 32 22 23 12 9 1 2 33 67 69

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109172
2018 Treasury Board of Canada Secretariat 19 998
2018 Policy Sectors 19 537
2018 Office of the Chief Human Resources Officer 18 209
2018 Governance, Planning and Policy Sector 18 45

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 35 109188
2018 Treasury Board of Canada Secretariat 40 998
2018 Policy Sectors 41 537
2018 Office of the Chief Human Resources Officer 40 209
2018 Governance, Planning and Policy Sector 45 45

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Organization
(%)
Total responses
2018 Public Service 23 109138
2018 Treasury Board of Canada Secretariat 21 998
2018 Policy Sectors 20 537
2018 Office of the Chief Human Resources Officer 20 209
2018 Governance, Planning and Policy Sector 13 45

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Organization
(%)
Total responses
2018 Public Service 44 109210
2018 Treasury Board of Canada Secretariat 37 998
2018 Policy Sectors 37 537
2018 Office of the Chief Human Resources Officer 39 209
2018 Governance, Planning and Policy Sector 39 45

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Organization
(%)
Total responses
2018 Public Service 7 109103
2018 Treasury Board of Canada Secretariat 6 998
2018 Policy Sectors 5 537
2018 Office of the Chief Human Resources Officer 7 209
2018 Governance, Planning and Policy Sector 7 45

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Organization
(%)
Total responses
2018 Public Service 33 109160
2018 Treasury Board of Canada Secretariat 36 998
2018 Policy Sectors 36 537
2018 Office of the Chief Human Resources Officer 38 209
2018 Governance, Planning and Policy Sector 28 45

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Organization
(%)
Total responses
2018 Public Service 34 109157
2018 Treasury Board of Canada Secretariat 37 998
2018 Policy Sectors 39 537
2018 Office of the Chief Human Resources Officer 39 209
2018 Governance, Planning and Policy Sector 26 45

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Organization 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Public Service 6 41 19 11 5 19 104045
2018 Treasury Board of Canada Secretariat 5 39 22 12 5 17 943
2018 Policy Sectors 4 36 22 14 6 18 505
2018 Office of the Chief Human Resources Officer 4 39 21 17 3 16 197
2018 Governance, Planning and Policy Sector 7 33 30 14 2 14 43

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2018 Public Service 35 65 108456
2018 Treasury Board of Canada Secretariat 25 75 989
2018 Policy Sectors 25 75 531
2018 Office of the Chief Human Resources Officer 22 78 205
2018 Governance, Planning and Policy Sector 12 88 43

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 42 16 13 9 11 1 8 63 22 161026
2018 Treasury Board of Canada Secretariat 35 18 15 11 14 1 5 57 27 1379
2018 Policy Sectors 36 18 15 11 13 1 5 58 26 734
2018 Office of the Chief Human Resources Officer 35 16 16 11 13 1 7 56 26 284
2018 Governance, Planning and Policy Sector 36 20 12 14 12 2 5 60 28 69

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 11 22 18 18 23 2 6 36 44 108900
2018 Treasury Board of Canada Secretariat 15 24 16 17 19 2 6 43 40 996
2018 Policy Sectors 14 24 17 16 21 1 6 41 40 536
2018 Office of the Chief Human Resources Officer 13 29 16 14 22 1 5 45 39 208
2018 Governance, Planning and Policy Sector 2 23 15 14 39 4 3 27 57 44

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Public Service 5 13 16 19 39 2 7 19 63 108928
2018 Treasury Board of Canada Secretariat 4 11 13 20 42 3 7 17 69 996
2018 Policy Sectors 3 11 11 21 44 2 6 15 72 535
2018 Office of the Chief Human Resources Officer 4 11 9 21 48 2 5 16 74 207
2018 Governance, Planning and Policy Sector 0 6 10 18 58 0 7 7 82 45
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