2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 91. Have you ever served in the Canadian military?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 64 0 0 10 0 0 90 10 12
2018 Has not served in the Canadian military 37 46 10 5 2 0 0 83 7 300
2017 Has served in the Canadian military 25 57 0 0 18 0 0 82 18 12
2017 Has not served in the Canadian military 44 42 8 5 1 0 0 86 6 321

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 40 14 13 19 0 0 55 31 13
2018 Has not served in the Canadian military 36 42 10 10 2 0 0 77 13 299
2017 Has served in the Canadian military 9 58 7 16 10 0 0 67 26 12
2017 Has not served in the Canadian military 40 37 7 9 6 0 1 78 15 321

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 43 9 0 0 0 0 91 0 13
2018 Has not served in the Canadian military 56 35 7 1 1 0 0 91 2 294
2017 Has served in the Canadian military 57 26 0 0 18 0 0 82 18 12
2017 Has not served in the Canadian military 69 23 6 2 0 0 0 92 2 321

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 59 6 9 9 0 0 76 19 13
2018 Has not served in the Canadian military 45 42 7 5 2 0 0 86 7 298
2017 Has served in the Canadian military 32 42 8 0 18 0 0 74 18 12
2017 Has not served in the Canadian military 55 31 8 5 1 0 0 85 6 321

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 37 16 15 0 0 0 69 15 13
2018 Has not served in the Canadian military 47 29 14 7 2 0 0 77 9 298
2017 Has served in the Canadian military 16 58 8 0 18 0 0 74 18 12
2017 Has not served in the Canadian military 52 27 12 5 2 1 0 80 7 321

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 37 16 15 0 0 0 69 15 13
2018 Has not served in the Canadian military 44 36 10 6 3 0 0 81 9 294
2017 Has served in the Canadian military 24 41 17 0 18 0 0 65 18 12
2017 Has not served in the Canadian military 51 30 10 6 2 0 0 82 8 321

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 31 21 6 19 0 0 55 24 13
2018 Has not served in the Canadian military 36 26 18 13 5 2 0 64 18 298
2017 Has served in the Canadian military 7 42 8 16 26 0 0 49 42 12
2017 Has not served in the Canadian military 44 22 16 12 3 2 1 68 15 321
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 37 23 0 0 0 0 77 0 13
2018 Has not served in the Canadian military 51 28 12 6 2 0 0 79 9 300
2017 Has served in the Canadian military 36 44 9 0 10 0 0 80 10 11
2017 Has not served in the Canadian military 53 28 9 5 2 1 2 84 7 321

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 41 14 15 0 0 0 71 15 13
2018 Has not served in the Canadian military 45 35 7 10 3 0 0 80 13 300
2017 Has served in the Canadian military 24 50 25 0 0 0 0 75 0 12
2017 Has not served in the Canadian military 49 32 7 7 3 1 1 82 11 321

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 49 21 0 0 0 0 79 0 13
2018 Has not served in the Canadian military 47 32 11 6 4 0 0 79 10 301
2017 Has served in the Canadian military 33 33 8 16 10 0 0 66 26 12
2017 Has not served in the Canadian military 56 25 9 5 4 1 0 81 9 321

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 30 38 7 0 0 0 55 7 13
2018 Has not served in the Canadian military 32 36 17 8 4 4 0 70 12 300
2017 Has served in the Canadian military 17 57 0 16 10 0 0 74 26 12
2017 Has not served in the Canadian military 41 36 10 7 2 3 0 80 10 319

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 30 30 15 0 0 0 55 15 13
2018 Has not served in the Canadian military 28 38 13 14 5 2 1 67 20 300
2017 Has served in the Canadian military 26 41 0 16 10 7 0 72 28 12
2017 Has not served in the Canadian military 37 37 13 8 3 2 0 75 11 321

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 16 60 0 0 0 0 40 0 13
2018 Has not served in the Canadian military 20 29 20 20 6 4 1 51 28 300
2017 Has served in the Canadian military 9 32 26 26 0 7 0 44 28 12
2017 Has not served in the Canadian military 26 38 17 10 6 3 0 66 16 321

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 24 21 38 0 0 0 40 38 13
2018 Has not served in the Canadian military 18 37 16 20 7 3 0 56 28 300
2017 Has served in the Canadian military 8 49 10 34 0 0 0 57 34 12
2017 Has not served in the Canadian military 30 37 13 13 5 2 0 69 18 321
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 53 14 9 9 0 0 67 19 13
2018 Has not served in the Canadian military 29 37 18 11 4 0 0 66 15 300
2017 Has served in the Canadian military 17 41 16 16 10 0 0 58 26 12
2017 Has not served in the Canadian military 32 41 12 10 4 1 1 74 15 321

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 51 23 9 0 0 0 67 9 13
2018 Has not served in the Canadian military 38 41 10 9 2 0 0 79 11 301
2017 Has served in the Canadian military 33 33 16 8 10 0 0 66 18 12
2017 Has not served in the Canadian military 43 37 10 7 3 0 0 80 10 320

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 23 38 0 0 15 7 51 0 13
2018 Has not served in the Canadian military 19 26 21 17 8 8 1 50 27 299
2017 Has served in the Canadian military 9 42 7 15 18 9 0 56 36 12
2017 Has not served in the Canadian military 21 31 14 13 6 12 2 61 23 320

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 22 23 7 0 0 0 70 7 13
2018 Has not served in the Canadian military 44 37 8 9 3 0 0 80 11 301
2017 Has served in the Canadian military 42 41 17 0 0 0 0 83 0 12
2017 Has not served in the Canadian military 46 34 8 6 5 0 1 81 10 321

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Has not served in the Canadian military 49 30 12 2 3 3 2 83 5 103

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 44 7 23 0 0 0 70 23 13
2018 Has not served in the Canadian military 43 42 4 8 2 0 1 86 10 301
2017 Has served in the Canadian military 34 33 24 10 0 0 0 67 10 12
2017 Has not served in the Canadian military 49 37 6 6 2 0 0 87 8 321

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 54 7 9 6 0 0 78 15 13
2018 Has not served in the Canadian military 41 42 10 4 2 0 0 83 6 301
2017 Has served in the Canadian military 57 17 8 10 8 0 0 74 18 12
2017 Has not served in the Canadian military 45 36 10 7 1 0 0 82 8 321

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 25 51 8 0 16 0 0 76 16 12
2018 Has not served in the Canadian military 45 41 7 5 1 0 0 87 7 299
2017 Has served in the Canadian military 57 17 18 0 8 0 0 74 8 12
2017 Has not served in the Canadian military 56 34 5 3 2 0 0 90 6 321

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 26 38 13 0 7 0 45 14 13
2018 Has not served in the Canadian military 30 33 18 11 5 1 1 64 17 299
2017 Has served in the Canadian military 41 33 16 10 0 0 0 74 10 12
2017 Has not served in the Canadian military 41 34 11 9 4 2 0 76 13 320

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 7 35 21 6 0 14 28 31 13
2018 Has not served in the Canadian military 23 25 19 15 16 1 2 49 32 300
2017 Has served in the Canadian military 26 27 36 0 10 0 0 54 10 11
2017 Has not served in the Canadian military 28 25 14 17 11 3 3 56 30 320

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 31 14 15 16 0 0 55 31 13
2018 Has not served in the Canadian military 34 40 12 10 4 0 0 74 14 294
2017 Has served in the Canadian military 9 50 8 7 26 0 0 58 33 12
2017 Has not served in the Canadian military 40 38 9 8 5 0 0 78 14 320

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 30 21 9 9 0 0 60 19 13
2018 Has not served in the Canadian military 38 37 13 7 5 0 0 75 12 296
2017 Has served in the Canadian military 16 51 7 8 18 0 0 67 26 12
2017 Has not served in the Canadian military 47 31 13 5 4 0 0 78 9 321

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 48 20 0 9 0 0 71 9 13
2018 Has not served in the Canadian military 39 38 14 8 2 0 0 77 10 299
2017 Has served in the Canadian military 41 34 0 15 10 0 0 75 25 12
2017 Has not served in the Canadian military 50 32 10 6 3 0 1 82 8 321

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 8 37 36 9 9 0 0 45 19 13
2018 Has not served in the Canadian military 25 40 21 9 4 1 0 65 14 299
2017 Has served in the Canadian military 7 50 0 42 0 0 0 58 42 12
2017 Has not served in the Canadian military 33 38 16 7 3 2 0 73 11 321

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 45 0 6 19 0 0 76 24 13
2018 Has not served in the Canadian military 42 33 14 8 3 0 0 75 11 301
2017 Has served in the Canadian military 32 17 32 0 18 0 0 50 18 12
2017 Has not served in the Canadian military 50 29 10 8 3 0 0 79 11 321

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 37 31 7 15 0 0 9 76 17 13
2018 Has not served in the Canadian military 44 32 13 5 3 0 2 77 9 300
2017 Has served in the Canadian military 25 41 16 18 0 0 0 66 18 12
2017 Has not served in the Canadian military 44 33 14 6 1 0 2 79 7 319

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Has served in the Canadian military 7 35 58 13
2018 Has not served in the Canadian military 17 46 37 300
2017 Has served in the Canadian military 26 33 41 12
2017 Has not served in the Canadian military 14 53 33 321

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Has not served in the Canadian military 44 14 27 4 7 4 45
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 34 26 34 6 0 0 0 60 6 12
2018 Has not served in the Canadian military 50 42 5 2 1 0 0 92 3 299
2017 Has served in the Canadian military 43 24 25 8 0 0 0 67 8 12
2017 Has not served in the Canadian military 59 33 5 3 1 0 0 92 3 321

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 21 48 7 0 0 0 45 7 13
2018 Has not served in the Canadian military 33 43 13 8 1 1 0 77 10 299
2017 Has served in the Canadian military 25 58 8 8 0 0 0 84 8 12
2017 Has not served in the Canadian military 45 41 7 5 2 0 0 86 7 320

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 38 15 30 9 0 7 43 41 13
2018 Has not served in the Canadian military 5 20 43 19 12 0 1 31 25 300
2017 Has served in the Canadian military 10 25 41 17 8 0 0 25 34 12
2017 Has not served in the Canadian military 3 20 35 25 14 0 3 40 23 320

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 23 30 16 23 7 0 43 25 13
2018 Has not served in the Canadian military 2 10 29 34 21 2 2 57 13 297
2017 Has served in the Canadian military 10 24 17 8 32 0 8 45 37 12
2017 Has not served in the Canadian military 3 10 26 27 27 3 3 58 14 320

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 27 38 9 9 0 0 19 43 13
2018 Has not served in the Canadian military 12 17 34 22 12 1 2 35 30 295
2017 Has served in the Canadian military 0 26 40 0 25 0 8 27 29 12
2017 Has not served in the Canadian military 8 16 27 22 20 3 4 46 25 320

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 6 8 51 16 0 9 75 17 13
2018 Has not served in the Canadian military 3 8 27 37 23 1 2 62 11 295
2017 Has served in the Canadian military 10 0 33 32 16 0 8 53 10 12
2017 Has not served in the Canadian military 1 5 25 33 30 1 5 67 6 319

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 34 30 16 9 0 0 26 44 13
2018 Has not served in the Canadian military 7 21 30 22 17 1 2 41 28 298
2017 Has served in the Canadian military 18 25 16 25 8 7 0 36 47 12
2017 Has not served in the Canadian military 8 16 28 20 23 2 4 45 25 320

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 9 31 20 23 7 9 52 11 13
2018 Has not served in the Canadian military 4 6 21 33 30 2 4 67 10 296
2017 Has served in the Canadian military 0 16 17 25 24 10 8 60 19 12
2017 Has not served in the Canadian military 2 5 17 32 32 6 6 72 8 319

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 38 36 19 7 0 0 26 38 13
2018 Has not served in the Canadian military 11 11 29 26 18 4 1 46 24 298
2017 Has served in the Canadian military 25 18 23 17 17 0 0 33 43 12
2017 Has not served in the Canadian military 6 13 30 19 23 4 4 47 20 319

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 46 40 0 7 0 0 7 92 8 13
2018 Has not served in the Canadian military 44 29 10 10 7 0 0 73 17 299
2017 Has served in the Canadian military 37 44 8 0 10 0 0 82 10 11
2017 Has not served in the Canadian military 46 32 8 9 6 0 0 78 14 320

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 26 14 7 0 0 0 79 7 13
2018 Has not served in the Canadian military 47 35 7 8 3 0 0 82 11 298
2017 Has served in the Canadian military 50 16 15 8 10 0 0 67 18 12
2017 Has not served in the Canadian military 52 35 5 6 2 0 0 87 8 321

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 26 30 0 0 0 0 70 0 13
2018 Has not served in the Canadian military 42 38 11 5 3 1 0 80 9 299

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 48 7 36 9 0 0 0 55 9 13
2018 Has not served in the Canadian military 52 33 10 1 1 2 0 88 2 298
2017 Has served in the Canadian military 50 24 26 0 0 0 0 74 0 12
2017 Has not served in the Canadian military 54 28 11 2 2 2 0 85 4 320

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 21 38 9 0 0 0 52 9 13
2018 Has not served in the Canadian military 47 36 11 4 1 1 0 84 5 298
2017 Has served in the Canadian military 41 32 8 18 0 0 0 74 18 12
2017 Has not served in the Canadian military 52 33 10 2 2 1 0 86 4 321

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 40 28 22 9 0 0 0 69 9 13
2018 Has not served in the Canadian military 54 32 10 3 1 0 0 86 4 296
2017 Has served in the Canadian military 41 41 0 8 10 0 0 82 18 12
2017 Has not served in the Canadian military 58 31 6 2 2 0 0 90 4 321

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 14 46 23 7 9 0 0 60 16 13
2018 Has not served in the Canadian military 26 36 20 9 5 2 2 65 15 298
2017 Has served in the Canadian military 32 17 33 8 10 0 0 49 18 12
2017 Has not served in the Canadian military 31 38 14 8 4 3 1 72 13 320

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 56 6 0 7 0 0 87 7 13
2018 Has not served in the Canadian military 46 34 10 6 2 1 1 81 8 300
2017 Has served in the Canadian military 57 17 16 0 10 0 0 74 10 12
2017 Has not served in the Canadian military 54 31 8 4 1 1 1 87 5 319

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 73 6 7 0 0 0 87 7 13
2018 Has not served in the Canadian military 42 38 15 4 1 0 1 80 5 297

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 47 16 7 6 0 0 71 13 13
2018 Has not served in the Canadian military 27 32 18 9 9 4 2 62 19 299
2017 Has served in the Canadian military 26 48 16 0 10 0 0 74 10 12
2017 Has not served in the Canadian military 30 31 13 9 7 6 4 68 19 320

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 0 100 13
2018 Has not served in the Canadian military 10 90 300

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 54 30

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 60 30

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 30

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 58 30

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 50 30

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 49 30

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 34 30

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 30 30

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 53 30

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 44 30

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 30

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 30

Question 50j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 19 30

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 31 30

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 41 30

Question 50m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 21 30

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 62 30

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 50 30

Question 51c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 20 30

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 22 30

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 20 30

Question 51g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 17 30

Question 51i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 17 30

Question 52a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 18 28

Question 52b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 19 28

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 28

Question 52j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 24 28

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 44 28

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 28

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 47 28

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 Has not served in the Canadian military 0 28

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 33 22 7 0 23 0 62 9 13
2018 Has not served in the Canadian military 23 18 21 7 5 21 5 56 15 299
2017 Has served in the Canadian military 24 16 8 0 10 33 9 70 16 12
2017 Has not served in the Canadian military 26 21 17 7 5 20 4 62 15 321

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 56 13 7 0 0 0 80 7 13
2018 Has not served in the Canadian military 38 31 16 6 2 7 1 74 8 300
2017 Has served in the Canadian military 40 33 16 0 10 0 0 74 10 12
2017 Has not served in the Canadian military 44 31 12 3 4 6 0 80 7 321

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 24 33 13 7 0 23 0 74 9 13
2018 Has not served in the Canadian military 23 21 21 3 2 26 5 64 7 299
2017 Has served in the Canadian military 32 8 8 10 0 42 0 70 16 12
2017 Has not served in the Canadian military 29 16 17 2 2 27 6 68 7 320

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 43 37 13 7 0 0 0 80 7 13
2018 Has not served in the Canadian military 40 32 16 2 1 8 1 78 4 299
2017 Has served in the Canadian military 48 26 26 0 0 0 0 74 0 12
2017 Has not served in the Canadian military 52 27 9 2 2 7 0 86 5 321
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 53 33 14 0 0 0 0 86 0 13
2018 Has not served in the Canadian military 56 27 10 5 2 0 0 83 7 301
2017 Has served in the Canadian military 33 33 8 16 10 0 0 66 26 12
2017 Has not served in the Canadian military 59 25 6 3 4 2 1 87 7 321

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 40 38 0 0 0 0 62 0 13
2018 Has not served in the Canadian military 33 49 11 4 2 1 0 84 6 299
2017 Has served in the Canadian military 41 26 24 0 10 0 0 67 10 12
2017 Has not served in the Canadian military 32 44 11 7 2 3 0 78 10 321

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 31 30 7 31 0 0 0 62 31 13
2018 Has not served in the Canadian military 28 43 15 9 5 1 0 71 14 300
2017 Has served in the Canadian military 24 42 24 0 10 0 0 66 10 12
2017 Has not served in the Canadian military 26 48 13 9 3 2 0 76 12 321

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 7 16 34 19 16 0 7 25 38 13
2018 Has not served in the Canadian military 25 30 23 11 11 0 0 55 23 300
2017 Has served in the Canadian military 17 17 7 17 42 0 0 34 59 12
2017 Has not served in the Canadian military 26 34 18 9 13 0 1 60 22 320

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 16 35 39 0 9 0 0 51 9 13
2018 Has not served in the Canadian military 19 35 25 14 8 0 0 54 21 298
2017 Has served in the Canadian military 8 49 16 17 10 0 0 57 27 12
2017 Has not served in the Canadian military 24 29 27 14 5 0 1 53 19 321

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 33 33 8 6 20 0 0 66 26 12
2018 Has not served in the Canadian military 37 36 15 7 4 0 2 74 10 297
2017 Has served in the Canadian military 16 58 16 0 10 0 0 75 10 12
2017 Has not served in the Canadian military 42 32 15 7 2 0 2 76 9 321

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 21 22 15 19 0 0 44 34 13
2018 Has not served in the Canadian military 25 30 19 13 12 0 1 56 25 299
2017 Has served in the Canadian military 25 16 33 9 18 0 0 40 27 12
2017 Has not served in the Canadian military 28 27 23 10 11 0 1 55 22 321

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 68 6 8 9 9 0 0 74 19 13
2018 Has not served in the Canadian military 50 21 15 6 6 0 2 73 12 299
2017 Has served in the Canadian military 50 25 16 0 8 0 0 76 8 12
2017 Has not served in the Canadian military 47 26 11 6 5 0 5 76 12 321

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 44 20 17 0 19 0 0 64 19 13
2018 Has not served in the Canadian military 29 28 20 14 8 0 0 58 22 298
2017 Has served in the Canadian military 32 25 17 18 8 0 0 57 26 12
2017 Has not served in the Canadian military 29 33 20 11 7 0 0 62 18 320

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 23 32 16 8 10 10 0 62 20 12
2018 Has not served in the Canadian military 26 41 19 7 4 1 1 69 12 297
2017 Has served in the Canadian military 17 48 17 8 10 0 0 65 18 12
2017 Has not served in the Canadian military 34 37 16 7 4 1 1 72 11 320

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 17 34 27 11 0 0 11 57 13 11
2018 Has not served in the Canadian military 28 36 23 8 5 0 0 64 13 296
2017 Has served in the Canadian military 25 23 25 9 18 0 0 48 27 12
2017 Has not served in the Canadian military 31 34 21 7 4 1 2 66 12 320

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 50 16 8 0 0 0 76 8 12
2018 Has not served in the Canadian military 30 35 19 10 5 0 1 66 15 297
2017 Has served in the Canadian military 42 16 33 10 0 0 0 57 10 12
2017 Has not served in the Canadian military 38 33 18 6 3 1 1 72 10 320

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 28 28 44 0 0 0 0 56 0 11
2018 Has not served in the Canadian military 36 35 18 6 5 0 0 72 11 295
2017 Has served in the Canadian military 40 33 17 10 0 0 0 73 10 12
2017 Has not served in the Canadian military 36 36 15 9 3 1 0 72 12 320

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 26 41 8 19 6 0 0 67 25 12
2018 Has not served in the Canadian military 55 26 11 5 2 0 0 81 7 294
2017 Has served in the Canadian military 32 24 26 8 10 0 0 56 18 12
2017 Has not served in the Canadian military 49 28 14 6 2 0 1 78 8 321

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 59 18 15 0 0 0 8 83 0 12
2018 Has not served in the Canadian military 71 17 7 2 2 1 1 89 4 298

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 78 14 8 0 0 0 0 92 0 12
2018 Has not served in the Canadian military 73 14 5 4 2 0 1 88 7 297
2017 Has served in the Canadian military 75 16 0 10 0 0 0 90 10 12
2017 Has not served in the Canadian military 71 15 6 4 3 1 1 87 7 320

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 67 33 0 0 0 0 0 100 0 13
2018 Has not served in the Canadian military 51 32 12 3 2 0 0 83 6 302
2017 Has served in the Canadian military 49 24 8 10 8 0 0 74 18 12
2017 Has not served in the Canadian military 53 30 9 6 2 0 0 83 8 321

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 61 15 17 0 0 7 0 82 0 13
2018 Has not served in the Canadian military 50 24 15 5 5 0 1 74 10 302
2017 Has served in the Canadian military 31 42 27 0 0 0 0 73 0 12
2017 Has not served in the Canadian military 55 25 10 6 3 0 1 80 9 321

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 62 9 0 0 0 7 22 100 0 13
2018 Has not served in the Canadian military 55 16 6 1 1 0 20 90 3 298
2017 Has served in the Canadian military 59 24 0 0 0 0 17 100 0 12
2017 Has not served in the Canadian military 52 19 4 4 2 0 20 88 7 320

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 67 10 7 0 0 0 16 91 0 12
2018 Has not served in the Canadian military 68 19 6 1 1 1 3 91 2 302
2017 Has served in the Canadian military 65 26 0 0 10 0 0 90 10 12
2017 Has not served in the Canadian military 65 20 6 3 1 0 5 89 5 320

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 49 37 0 0 7 0 7 92 8 13
2018 Has not served in the Canadian military 60 22 9 5 4 0 1 83 9 302
2017 Has served in the Canadian military 59 8 24 0 8 0 0 67 8 12
2017 Has not served in the Canadian military 59 21 10 4 3 1 2 83 7 320

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 30 31 9 22 0 0 7 67 23 13
2018 Has not served in the Canadian military 46 34 13 5 1 0 1 81 6 301
2017 Has served in the Canadian military 48 34 10 9 0 0 0 82 9 12
2017 Has not served in the Canadian military 45 37 10 5 1 0 1 83 6 319

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 0 47 44 0 9 0 0 47 9 13
2018 Has not served in the Canadian military 18 33 34 10 4 0 0 52 14 302
2017 Has served in the Canadian military 0 49 33 8 10 0 0 49 18 12
2017 Has not served in the Canadian military 15 38 37 8 2 0 0 53 9 321

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 15 0 38 37 9 0 0 47 15 13
2018 Has not served in the Canadian military 7 17 41 25 11 0 0 35 24 297
2017 Has served in the Canadian military 10 8 50 17 15 0 0 32 18 12
2017 Has not served in the Canadian military 4 13 43 27 12 0 0 40 17 320
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 22 45 7 9 16 0 0 22 78 13
2018 Has not served in the Canadian military 23 33 23 10 9 1 1 23 77 301
2017 Has served in the Canadian military 24 25 33 8 10 0 0 24 76 12
2017 Has not served in the Canadian military 22 32 22 12 9 3 0 23 77 321

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 9 10
2018 Has not served in the Canadian military 16 223
2017 Has not served in the Canadian military 16 240

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 9 10
2018 Has not served in the Canadian military 24 223
2017 Has not served in the Canadian military 31 240

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 7 10
2018 Has not served in the Canadian military 29 223
2017 Has not served in the Canadian military 26 240

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 33 10
2018 Has not served in the Canadian military 46 223
2017 Has not served in the Canadian military 50 240

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 0 10
2018 Has not served in the Canadian military 4 223
2017 Has not served in the Canadian military 6 240

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 33 10
2018 Has not served in the Canadian military 34 223

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Has served in the Canadian military 42 10
2018 Has not served in the Canadian military 34 223
2017 Has not served in the Canadian military 42 240

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Has served in the Canadian military 0 33 21 9 0 37 10
2018 Has not served in the Canadian military 10 44 17 9 6 14 217
2017 Has not served in the Canadian military 9 55 13 7 3 13 234

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Has served in the Canadian military 43 57 10
2018 Has not served in the Canadian military 45 55 221

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 56 7 16 7 7 0 7 67 15 13
2018 Has not served in the Canadian military 56 18 9 6 1 1 9 82 8 299

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 18 30 16 12 0 24 0 63 16 10
2018 Has not served in the Canadian military 24 34 14 16 7 1 4 61 25 223
2017 Has not served in the Canadian military 25 26 14 19 10 2 3 55 31 242

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Has served in the Canadian military 9 21 33 28 9 0 0 30 37 10
2018 Has not served in the Canadian military 8 22 21 18 22 2 7 33 44 223
2017 Has not served in the Canadian military 6 14 17 18 33 5 6 23 57 242
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