2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 88. Are you a person with a disability?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 54 9 7 0 0 0 84 7 13
2018 Not a person with a disability 37 46 10 5 2 0 0 83 7 298
2017 Person with a disability 54 38 4 4 0 0 0 92 4 26
2017 Not a person with a disability 42 43 8 5 1 0 0 86 6 306
2014 Person with a disability 33 50 5 5 7 0 0 83 12 17
2014 Not a person with a disability 31 52 12 2 3 0 0 83 5 267
2011 Person with a disability 43 27 12 4 11 0 4 73 15 31
2011 Not a person with a disability 41 36 13 6 4 0 0 77 10 424
2008 Person with a disability 32 29 14 11 14 0 0 61 25 28
2008 Not a person with a disability 33 43 13 8 3 0 0 76 11 412

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 50 0 7 14 0 0 79 21 13
2018 Not a person with a disability 35 42 10 11 3 0 0 77 13 298
2017 Person with a disability 50 23 11 7 8 0 0 74 15 26
2017 Not a person with a disability 39 39 7 10 6 0 1 78 15 306

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 61 23 16 0 0 0 0 84 0 13
2018 Not a person with a disability 55 36 7 1 1 0 0 91 2 293
2017 Person with a disability 81 15 0 4 0 0 0 96 4 26
2017 Not a person with a disability 68 24 6 2 1 0 0 92 2 306
2014 Person with a disability 76 19 5 0 0 0 0 95 0 17
2014 Not a person with a disability 65 27 7 0 0 0 0 92 1 267
2011 Person with a disability 59 27 10 0 0 0 3 89 0 32
2011 Not a person with a disability 62 28 8 0 2 0 1 90 2 424

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 39 0 14 0 0 0 86 14 13
2018 Not a person with a disability 44 42 8 5 2 0 0 86 7 297
2017 Person with a disability 70 30 0 0 0 0 0 100 0 26
2017 Not a person with a disability 53 31 9 5 2 0 0 84 7 306
2014 Person with a disability 56 29 15 0 0 0 0 85 0 17
2014 Not a person with a disability 47 40 7 4 2 0 0 88 6 266
2011 Person with a disability 49 24 9 12 3 0 3 75 16 32
2011 Not a person with a disability 49 35 9 3 3 0 0 85 6 424
2008 Person with a disability 25 50 14 4 7 0 0 75 11 28
2008 Not a person with a disability 43 41 9 5 1 0 0 84 6 415

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 7 16 22 7 9 0 50 32 13
2018 Not a person with a disability 47 30 14 7 2 0 0 77 9 297
2017 Person with a disability 42 42 8 8 0 0 0 84 8 26
2017 Not a person with a disability 51 28 13 5 2 1 0 80 7 306
2014 Person with a disability 55 24 10 5 7 0 0 78 12 17
2014 Not a person with a disability 37 35 15 9 4 0 0 72 13 267
2011 Person with a disability 31 30 12 12 15 0 0 62 27 32
2011 Not a person with a disability 43 24 14 8 8 1 1 69 17 424

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 25 0 30 7 0 0 64 36 13
2018 Not a person with a disability 44 37 11 5 3 0 0 80 8 293
2017 Person with a disability 50 38 8 4 0 0 0 88 4 26
2017 Not a person with a disability 50 30 11 6 2 0 0 81 8 306
2014 Person with a disability 50 28 10 5 7 0 0 78 12 17
2014 Not a person with a disability 40 33 16 8 4 0 0 73 12 267
2011 Person with a disability 36 32 6 11 15 0 0 68 26 32
2011 Not a person with a disability 44 28 12 9 5 1 0 73 14 425
2008 Person with a disability 25 32 7 11 25 0 0 57 36 28
2008 Not a person with a disability 31 41 13 10 5 0 0 72 15 416

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 24 0 31 21 0 0 47 53 13
2018 Not a person with a disability 36 26 18 12 5 2 0 64 17 297
2017 Person with a disability 42 32 11 11 0 4 0 77 12 26
2017 Not a person with a disability 43 22 16 12 4 2 1 67 16 306
2014 Person with a disability 33 10 21 18 5 12 0 49 27 17
2014 Not a person with a disability 38 26 17 9 7 3 0 66 16 267
2011 Person with a disability 26 26 6 18 17 3 3 56 38 32
2011 Not a person with a disability 42 20 12 8 12 4 0 65 22 424
2008 Person with a disability 21 21 21 0 36 0 0 43 36 28
2008 Not a person with a disability 30 31 16 9 8 4 1 65 18 416
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 27 7 21 0 0 0 72 21 13
2018 Not a person with a disability 50 29 12 6 2 0 0 80 8 299
2017 Person with a disability 44 44 4 0 4 4 0 92 4 25
2017 Not a person with a disability 54 28 9 6 2 1 2 83 7 306
2014 Person with a disability 53 25 5 17 0 0 0 78 17 17
2014 Not a person with a disability 42 39 9 6 2 0 1 83 8 267
2011 Person with a disability 35 18 12 20 14 0 0 53 34 32
2011 Not a person with a disability 40 31 13 8 6 2 1 72 14 421
2008 Person with a disability 21 21 21 4 25 4 4 46 31 28
2008 Not a person with a disability 32 33 15 11 8 1 0 66 19 415

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 34 0 21 0 0 0 79 21 13
2018 Not a person with a disability 44 36 8 10 3 0 0 80 13 299
2017 Person with a disability 35 46 11 4 4 0 0 81 8 26
2017 Not a person with a disability 50 31 7 7 3 1 1 83 11 306
2014 Person with a disability 37 28 16 14 5 0 0 65 19 17
2014 Not a person with a disability 43 37 9 8 2 1 0 81 10 267
2011 Person with a disability 40 24 8 15 13 0 0 63 28 32
2011 Not a person with a disability 39 31 13 10 6 0 0 71 16 421
2008 Person with a disability 25 21 14 18 21 0 0 46 39 28
2008 Not a person with a disability 31 35 12 14 8 0 0 66 22 414

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 27 7 7 7 0 0 79 14 13
2018 Not a person with a disability 46 32 12 6 4 0 0 78 10 300
2017 Person with a disability 57 28 4 7 4 0 0 85 11 26
2017 Not a person with a disability 55 25 10 6 4 1 0 81 9 306
2014 Person with a disability 50 10 17 16 7 0 0 60 23 16
2014 Not a person with a disability 46 32 13 4 2 0 2 79 7 266

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 14 16 9 21 9 0 50 32 13
2018 Not a person with a disability 31 36 18 8 3 4 0 70 11 299
2017 Person with a disability 36 42 12 7 4 0 0 77 11 26
2017 Not a person with a disability 41 37 10 8 2 4 0 80 10 304
2014 Person with a disability 36 26 0 23 5 10 0 69 31 17
2014 Not a person with a disability 34 41 14 2 4 5 0 78 7 267
2011 Person with a disability 34 20 13 16 7 10 0 60 26 32
2011 Not a person with a disability 35 29 14 8 10 4 1 67 19 424

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 16 0 21 9 0 60 23 13
2018 Not a person with a disability 28 38 13 15 4 1 1 67 19 299
2017 Person with a disability 43 35 7 4 4 7 0 84 8 26
2017 Not a person with a disability 36 37 13 8 3 2 0 75 12 306
2014 Person with a disability 34 14 28 10 5 10 0 54 16 17
2014 Not a person with a disability 33 36 16 9 5 1 0 70 14 267
2011 Person with a disability 34 19 9 16 18 4 0 55 35 31
2011 Not a person with a disability 38 29 13 8 10 1 0 69 18 422
2008 Person with a disability 21 21 21 14 21 0 0 43 36 28
2008 Not a person with a disability 25 34 16 12 11 1 0 60 23 416

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 23 16 9 21 9 0 50 32 13
2018 Not a person with a disability 20 28 22 19 6 4 1 51 26 299
2017 Person with a disability 31 36 4 19 4 7 0 72 24 26
2017 Not a person with a disability 25 38 19 9 6 3 0 65 16 306
2014 Person with a disability 34 27 12 10 7 9 0 68 19 17
2014 Not a person with a disability 23 39 19 10 5 3 0 65 15 267
2011 Person with a disability 24 31 9 18 12 7 0 59 32 32
2011 Not a person with a disability 22 37 18 11 7 4 1 61 20 422
2008 Person with a disability 7 39 11 25 14 4 0 48 41 28
2008 Not a person with a disability 13 37 18 18 10 4 0 52 29 414

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 16 7 14 9 0 60 23 13
2018 Not a person with a disability 17 37 16 21 6 2 0 56 28 299
2017 Person with a disability 39 38 3 4 12 3 0 80 17 26
2017 Not a person with a disability 29 38 13 14 4 2 0 68 19 306
2014 Person with a disability 34 28 12 10 12 5 0 65 22 17
2014 Not a person with a disability 23 42 15 14 4 1 0 66 19 267
2011 Person with a disability 23 26 14 16 17 4 0 51 34 31
2011 Not a person with a disability 24 39 17 12 5 2 1 65 17 422
2008 Person with a disability 14 39 11 18 14 4 0 56 33 28
2008 Not a person with a disability 19 40 11 18 9 2 0 60 28 416
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 47 9 14 7 0 0 70 21 13
2018 Not a person with a disability 29 37 18 11 4 0 0 67 15 299
2017 Person with a disability 31 42 15 4 7 0 0 74 11 26
2017 Not a person with a disability 31 41 12 11 4 1 1 73 15 306
2014 Person with a disability 20 38 26 0 16 0 0 58 16 17
2014 Not a person with a disability 25 43 18 9 4 0 0 69 14 267
2011 Person with a disability 20 22 19 22 17 0 0 42 39 32
2011 Not a person with a disability 25 35 15 13 11 0 1 61 24 424

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 50 21 0 0 0 0 79 0 13
2018 Not a person with a disability 38 41 10 9 2 0 0 78 11 300
2017 Person with a disability 54 28 11 3 4 0 0 82 7 26
2017 Not a person with a disability 42 38 10 8 3 0 0 80 10 305

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 21 16 22 16 9 0 40 42 13
2018 Not a person with a disability 19 27 21 16 7 8 2 51 26 298
2017 Person with a disability 11 39 15 15 8 8 4 57 27 26
2017 Not a person with a disability 22 31 14 13 6 13 2 61 23 305
2014 Person with a disability 21 41 22 12 5 0 0 62 17 17
2014 Not a person with a disability 13 39 21 17 4 6 1 56 22 267

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 44 36 0 14 7 0 0 79 21 13
2018 Not a person with a disability 44 36 9 8 2 0 0 80 11 300
2017 Person with a disability 31 46 8 7 8 0 0 77 15 26
2017 Not a person with a disability 47 34 9 5 4 0 1 82 10 306
2014 Person with a disability 48 25 22 5 0 0 0 73 5 17
2014 Not a person with a disability 38 39 13 7 1 0 1 78 9 267
2011 Person with a disability 27 31 9 16 16 0 0 58 33 32
2011 Not a person with a disability 35 34 11 13 5 0 1 70 19 423
2008 Person with a disability 18 32 14 21 14 0 0 50 36 28
2008 Not a person with a disability 24 36 14 18 7 0 0 61 25 415

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Not a person with a disability 48 31 11 3 3 3 1 82 6 97
2014 Not a person with a disability 33 43 11 5 3 2 3 80 8 104

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 45 9 16 0 0 0 75 16 13
2018 Not a person with a disability 43 42 4 9 2 0 1 85 11 300
2017 Person with a disability 37 36 15 12 0 0 0 73 12 26
2017 Not a person with a disability 49 38 6 5 2 0 0 87 7 306
2014 Person with a disability 31 48 9 12 0 0 0 79 12 17
2014 Not a person with a disability 38 42 11 7 1 0 0 80 8 267
2011 Person with a disability 27 37 8 12 12 0 3 67 25 32
2011 Not a person with a disability 34 44 8 10 3 1 1 78 13 424
2008 Person with a disability 22 30 22 15 11 0 0 52 26 27
2008 Not a person with a disability 28 42 12 12 6 0 0 70 18 414

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 47 16 7 0 0 0 76 7 13
2018 Not a person with a disability 41 42 10 5 2 0 0 83 7 300
2017 Person with a disability 53 44 4 0 0 0 0 96 0 26
2017 Not a person with a disability 45 35 10 7 2 0 0 81 9 306
2014 Person with a disability 43 47 10 0 0 0 0 90 0 17
2014 Not a person with a disability 41 40 13 4 3 0 0 81 6 267
2011 Person with a disability 35 37 11 7 7 3 0 74 14 32
2011 Not a person with a disability 43 34 12 6 4 0 1 77 10 424
2008 Person with a disability 21 36 18 4 21 0 0 57 25 28
2008 Not a person with a disability 32 40 16 9 3 0 0 72 12 416

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 36 49 7 7 0 0 0 85 7 13
2018 Not a person with a disability 45 41 7 5 2 0 0 86 7 297
2017 Person with a disability 60 36 0 0 4 0 0 96 4 26
2017 Not a person with a disability 56 33 5 3 3 0 0 89 6 306
2014 Person with a disability 55 41 5 0 0 0 0 95 0 17
2014 Not a person with a disability 50 38 9 3 1 0 0 88 4 267
2011 Person with a disability 43 32 3 8 3 3 7 84 13 32
2011 Not a person with a disability 42 39 10 4 4 1 0 82 8 423
2008 Person with a disability 32 43 11 4 11 0 0 75 14 28
2008 Not a person with a disability 39 42 12 5 2 0 0 81 7 415

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 16 24 7 23 0 0 46 30 13
2018 Not a person with a disability 30 33 19 12 4 1 1 64 16 298
2017 Person with a disability 41 40 7 7 4 0 0 81 11 26
2017 Not a person with a disability 41 34 12 9 4 2 0 76 12 305
2014 Person with a disability 23 31 10 37 0 0 0 54 37 17
2014 Not a person with a disability 28 40 17 10 4 0 0 68 14 267
2011 Person with a disability 21 37 7 11 25 0 0 57 36 32
2011 Not a person with a disability 30 30 18 11 9 1 0 61 20 424
2008 Person with a disability 14 32 14 18 21 0 0 46 39 28
2008 Not a person with a disability 19 33 19 18 10 1 0 52 29 416

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 16 22 16 39 0 0 23 55 13
2018 Not a person with a disability 23 24 20 15 15 1 2 49 31 299
2017 Person with a disability 22 20 23 11 24 0 0 42 35 26
2017 Not a person with a disability 28 26 14 17 10 3 3 57 29 304
2014 Person with a disability 26 41 0 5 28 0 0 67 33 16
2014 Not a person with a disability 21 32 18 15 11 2 2 55 27 267
2011 Person with a disability 13 21 17 16 29 0 3 36 47 32
2011 Not a person with a disability 24 28 15 14 15 3 1 54 30 424
2008 Person with a disability 11 32 11 11 36 0 0 43 46 28
2008 Not a person with a disability 14 33 14 17 20 0 1 48 37 416

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 16 23 9 7 0 0 61 16 13
2018 Not a person with a disability 33 41 12 10 4 0 0 74 15 293
2017 Person with a disability 46 31 4 15 4 0 0 77 19 26
2017 Not a person with a disability 38 39 9 8 6 0 0 77 14 305
2014 Person with a disability 29 38 10 7 17 0 0 67 24 17
2014 Not a person with a disability 33 40 11 12 4 0 0 73 16 267
2011 Person with a disability 33 29 12 8 17 0 0 63 26 32
2011 Not a person with a disability 38 33 11 10 7 1 0 71 17 423

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 52 0 18 14 16 0 0 52 30 13
2018 Not a person with a disability 37 38 13 7 5 0 0 75 12 295
2017 Person with a disability 62 19 7 8 4 0 0 81 12 26
2017 Not a person with a disability 45 33 13 5 5 0 0 78 9 306
2014 Person with a disability 37 31 10 10 12 0 0 69 22 17
2014 Not a person with a disability 39 35 14 10 2 0 0 74 11 267

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 24 9 21 0 0 0 70 21 13
2018 Not a person with a disability 38 38 14 7 2 0 0 76 10 298
2017 Person with a disability 66 23 3 3 4 0 0 89 7 26
2017 Not a person with a disability 48 33 10 6 3 0 1 81 9 306
2014 Person with a disability 53 29 7 5 7 0 0 82 12 17
2014 Not a person with a disability 40 42 12 6 1 0 0 82 6 267
2011 Person with a disability 33 28 10 17 12 0 0 61 29 32
2011 Not a person with a disability 42 36 14 4 2 1 1 80 6 422

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 38 16 16 23 0 0 46 39 13
2018 Not a person with a disability 25 39 22 9 4 1 0 65 13 298
2017 Person with a disability 35 30 19 11 4 0 0 66 15 26
2017 Not a person with a disability 32 39 15 8 3 3 0 73 11 306

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 46 7 9 7 0 0 77 16 13
2018 Not a person with a disability 42 33 13 7 4 0 0 75 11 300
2017 Person with a disability 53 31 7 4 4 0 0 85 8 26
2017 Not a person with a disability 50 28 11 8 4 0 0 78 11 306
2014 Person with a disability 42 24 7 27 0 0 0 66 27 17
2014 Not a person with a disability 37 38 8 9 7 0 0 76 15 267
2011 Person with a disability 32 26 6 10 26 0 0 59 35 32
2011 Not a person with a disability 41 29 10 8 10 0 1 71 19 424

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 39 13 9 0 0 0 78 9 13
2018 Not a person with a disability 44 31 13 6 4 0 2 77 10 299
2017 Person with a disability 51 38 11 0 0 0 0 89 0 26
2017 Not a person with a disability 43 33 14 6 1 0 2 78 7 304
2014 Person with a disability 55 29 16 0 0 0 0 84 0 17
2014 Not a person with a disability 33 36 20 7 2 0 2 70 9 267
2011 Person with a disability 34 20 23 5 12 0 7 57 18 32
2011 Not a person with a disability 41 35 14 6 2 0 2 77 8 424
2008 Person with a disability 39 32 11 11 4 0 4 74 15 28
2008 Not a person with a disability 33 36 18 6 4 0 3 71 10 416

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Person with a disability 48 30 23 13
2018 Not a person with a disability 16 47 38 299
2017 Person with a disability 27 47 26 26
2017 Not a person with a disability 13 53 34 306
2014 Person with a disability 10 54 36 17
2014 Not a person with a disability 18 52 30 267
2011 Person with a disability 22 48 30 32
2011 Not a person with a disability 20 49 32 423

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Not a person with a disability 34 18 31 5 8 5 40
2014 Not a person with a disability 37 19 19 13 9999 13 49
2011 Not a person with a disability 38 16 27 8 9999 11 81
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 48 7 0 0 0 0 93 0 13
2018 Not a person with a disability 50 41 6 3 1 0 0 91 3 297
2017 Person with a disability 66 22 7 4 0 0 0 89 4 26
2017 Not a person with a disability 58 34 5 3 1 0 0 91 3 306
2014 Person with a disability 55 36 9 0 0 0 0 91 0 17
2014 Not a person with a disability 50 39 7 3 1 0 0 89 4 267
2011 Person with a disability 34 43 13 3 3 3 0 80 7 32
2011 Not a person with a disability 50 36 8 3 2 1 0 86 5 424
2008 Person with a disability 43 46 0 7 4 0 0 89 11 28
2008 Not a person with a disability 46 38 10 4 2 0 0 84 5 415

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 36 9 7 7 9 0 75 15 13
2018 Not a person with a disability 33 42 15 8 1 0 0 75 10 298
2017 Person with a disability 35 50 0 12 3 0 0 85 15 26
2017 Not a person with a disability 45 41 8 5 1 0 0 86 6 305
2014 Person with a disability 48 35 12 0 5 0 0 83 5 17
2014 Not a person with a disability 47 38 8 4 2 1 0 86 6 267
2011 Person with a disability 39 40 7 3 7 3 0 82 10 32
2011 Not a person with a disability 42 37 13 4 3 0 0 80 8 422

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 7 46 18 16 0 0 34 21 13
2018 Not a person with a disability 4 21 41 19 12 0 2 31 26 299
2017 Person with a disability 0 18 47 20 15 0 0 35 18 26
2017 Not a person with a disability 3 20 35 25 14 0 3 40 24 305
2014 Person with a disability 5 19 38 21 17 0 0 38 24 17
2014 Not a person with a disability 6 20 44 22 7 0 0 30 26 267
2011 Person with a disability 10 29 28 23 6 0 3 30 41 32
2011 Not a person with a disability 7 16 36 26 11 1 3 39 24 420
2008 Person with a disability 11 36 36 11 0 0 7 12 50 28
2008 Not a person with a disability 7 25 41 18 8 0 1 27 32 415

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 0 7 45 25 22 0 0 48 7 13
2018 Not a person with a disability 2 11 28 34 21 2 2 57 14 296
2017 Person with a disability 4 11 23 26 27 8 0 58 17 26
2017 Not a person with a disability 3 11 26 27 27 2 4 57 14 305
2014 Person with a disability 5 36 24 21 10 5 0 33 42 17
2014 Not a person with a disability 7 22 36 18 14 1 1 33 30 265
2011 Person with a disability 14 15 31 25 8 3 3 36 31 32
2011 Not a person with a disability 10 14 24 29 19 2 3 50 25 421
2008 Person with a disability 19 26 19 26 7 0 4 35 46 27
2008 Not a person with a disability 11 20 30 22 14 1 2 37 32 416

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 7 16 39 16 0 0 55 29 13
2018 Not a person with a disability 12 18 35 20 12 1 2 33 31 294
2017 Person with a disability 8 8 41 15 19 8 0 38 17 26
2017 Not a person with a disability 8 16 26 22 20 2 5 46 26 305
2014 Person with a disability 12 14 26 25 22 0 0 48 26 17
2014 Not a person with a disability 7 19 30 26 13 2 3 40 28 267
2011 Person with a disability 15 10 30 17 12 12 3 35 29 32
2011 Not a person with a disability 8 15 28 23 17 4 5 44 25 421
2008 Person with a disability 11 36 25 14 7 0 7 23 50 28
2008 Not a person with a disability 9 21 33 23 10 2 3 34 31 415

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 0 14 47 32 0 0 79 7 13
2018 Not a person with a disability 3 8 26 37 22 1 2 61 12 294
2017 Person with a disability 4 4 30 30 31 0 0 61 8 26
2017 Not a person with a disability 1 5 25 33 30 1 6 68 6 304
2014 Person with a disability 0 5 28 45 22 0 0 67 5 16
2014 Not a person with a disability 2 8 28 38 22 0 2 61 10 266
2011 Person with a disability 13 20 13 26 22 0 7 51 35 32
2011 Not a person with a disability 4 6 25 32 25 3 5 63 10 421
2008 Person with a disability 7 18 36 29 4 0 7 35 27 28
2008 Not a person with a disability 4 9 28 36 16 1 5 56 14 416

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 7 16 47 7 23 0 0 30 23 13
2018 Not a person with a disability 7 22 30 23 16 1 2 40 30 297
2017 Person with a disability 4 18 31 19 27 0 0 46 23 26
2017 Not a person with a disability 8 16 27 20 23 2 4 45 26 305
2014 Person with a disability 16 20 40 19 0 0 5 20 38 17
2014 Not a person with a disability 17 21 37 16 9 0 0 25 38 267
2011 Person with a disability 16 29 27 14 8 2 3 23 48 32
2011 Not a person with a disability 10 21 29 20 16 1 4 38 32 421
2008 Person with a disability 22 22 30 15 0 4 7 17 50 27
2008 Not a person with a disability 12 21 32 20 12 1 1 33 33 413

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 0 0 14 44 35 0 7 85 0 12
2018 Not a person with a disability 4 6 22 32 29 2 4 65 11 296
2017 Person with a disability 0 11 32 23 35 0 0 57 11 26
2017 Not a person with a disability 2 5 16 33 31 6 6 73 9 304
2014 Person with a disability 5 0 12 43 31 0 10 82 5 17
2014 Not a person with a disability 3 10 26 33 21 2 5 58 14 267
2011 Person with a disability 4 9 13 37 24 0 13 70 15 31
2011 Not a person with a disability 2 9 22 30 27 4 6 64 12 420
2008 Person with a disability 7 4 25 29 25 0 11 60 12 28
2008 Not a person with a disability 3 11 22 32 23 3 5 61 15 416

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 13 0 18 39 30 0 0 69 13 13
2018 Not a person with a disability 11 13 30 25 17 4 1 44 25 297
2017 Person with a disability 4 12 45 16 22 0 0 38 16 26
2017 Not a person with a disability 7 13 29 20 23 4 5 47 21 304
2014 Person with a disability 5 14 26 12 38 0 5 52 20 17
2014 Not a person with a disability 7 15 35 26 12 1 3 40 23 267

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 13 9 14 25 0 0 52 39 13
2018 Not a person with a disability 45 30 10 9 6 0 0 75 15 298
2017 Person with a disability 27 38 20 3 12 0 0 65 15 26
2017 Not a person with a disability 47 32 7 9 5 0 0 79 14 304
2014 Person with a disability 46 23 0 19 12 0 0 69 31 17
2014 Not a person with a disability 43 34 9 10 3 1 0 77 13 267

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 52 9 9 7 0 0 75 16 13
2018 Not a person with a disability 47 35 7 8 3 0 0 82 11 297
2017 Person with a disability 42 27 7 19 4 0 0 69 24 26
2017 Not a person with a disability 53 35 5 5 2 0 0 88 7 306
2014 Person with a disability 48 24 17 5 7 0 0 72 12 17
2014 Not a person with a disability 38 48 9 4 1 0 0 86 5 267

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 14 16 16 16 0 0 52 32 13
2018 Not a person with a disability 42 38 12 5 2 1 0 81 7 298

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 64 28 9 0 0 0 0 91 0 13
2018 Not a person with a disability 51 33 11 2 1 2 0 86 3 297
2017 Person with a disability 61 18 16 4 0 0 0 80 4 26
2017 Not a person with a disability 54 29 11 2 2 2 0 85 4 305
2014 Person with a disability 70 30 0 0 0 0 0 100 0 17
2014 Not a person with a disability 53 31 10 2 1 1 0 86 4 266

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 16 22 7 0 9 0 67 8 13
2018 Not a person with a disability 46 37 12 4 1 1 0 83 5 297
2017 Person with a disability 46 42 8 0 4 0 0 88 4 26
2017 Not a person with a disability 53 32 10 3 1 1 0 86 4 306
2014 Person with a disability 60 28 7 5 0 0 0 88 5 17
2014 Not a person with a disability 49 39 8 3 1 1 0 89 3 266
2011 Person with a disability 43 28 6 6 14 3 0 73 21 32
2011 Not a person with a disability 42 29 13 8 6 2 0 73 14 424

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 32 16 7 7 0 0 70 14 13
2018 Not a person with a disability 53 32 10 4 0 0 0 86 4 295
2017 Person with a disability 54 38 0 8 0 0 0 92 8 26
2017 Not a person with a disability 58 31 6 2 2 0 0 90 4 306
2014 Person with a disability 60 12 24 5 0 0 0 71 5 17
2014 Not a person with a disability 57 34 6 2 1 0 0 91 3 265
2011 Person with a disability 43 25 3 12 17 0 0 67 29 32
2011 Not a person with a disability 50 30 10 4 4 1 0 81 9 422
2008 Person with a disability 39 29 18 4 11 0 0 68 14 28
2008 Not a person with a disability 37 41 11 6 6 0 0 78 11 415

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 23 23 24 14 16 0 0 46 30 13
2018 Not a person with a disability 26 37 20 8 5 2 2 65 14 297
2017 Person with a disability 19 49 8 11 8 4 0 71 21 26
2017 Not a person with a disability 32 37 16 8 4 2 1 71 13 305
2014 Person with a disability 40 21 13 19 7 0 0 60 26 17
2014 Not a person with a disability 30 42 17 6 3 0 0 73 10 266

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 47 0 0 7 0 0 93 7 13
2018 Not a person with a disability 46 34 11 6 2 1 1 81 8 299
2017 Person with a disability 63 33 0 4 0 0 0 96 4 25
2017 Not a person with a disability 53 31 9 4 1 1 1 86 5 305
2014 Person with a disability 65 24 0 5 7 0 0 88 12 17
2014 Not a person with a disability 50 38 7 3 0 2 1 90 3 267
2011 Person with a disability 28 35 6 14 14 0 3 65 28 32
2011 Not a person with a disability 50 29 8 5 6 2 1 81 11 424
2008 Person with a disability 39 36 4 11 11 0 0 75 21 28
2008 Not a person with a disability 38 34 11 8 5 3 0 75 13 416

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 46 40 7 0 7 0 0 86 7 13
2018 Not a person with a disability 40 39 14 4 1 0 1 80 5 296

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 27 0 16 21 16 0 57 43 13
2018 Not a person with a disability 27 32 19 9 8 3 2 62 18 298
2017 Person with a disability 34 35 8 11 11 0 0 69 22 26
2017 Not a person with a disability 30 31 13 9 7 7 4 68 17 305
2014 Person with a disability 39 14 0 12 25 10 0 60 40 17
2014 Not a person with a disability 27 34 20 11 3 3 2 64 15 267
2011 Person with a disability 30 18 5 18 26 3 0 49 45 32
2011 Not a person with a disability 28 30 14 13 9 5 2 61 24 425

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 7 16 0 39 7 0 41 42 13
2018 Not a person with a disability 22 20 21 7 3 22 4 57 13 298
2017 Person with a disability 22 27 4 24 11 12 0 56 40 26
2017 Not a person with a disability 27 20 18 5 4 22 5 63 13 306
2014 Person with a disability 33 23 12 5 12 12 5 67 19 17
2014 Not a person with a disability 26 26 19 5 2 17 4 67 9 267

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 32 23 16 7 14 9 0 60 23 13
2018 Not a person with a disability 37 33 16 6 2 6 1 75 8 299
2017 Person with a disability 46 31 12 0 11 0 0 77 11 26
2017 Not a person with a disability 44 31 12 3 3 6 0 81 7 306
2014 Person with a disability 48 14 22 9 7 0 0 62 16 17
2014 Not a person with a disability 44 34 15 2 2 3 0 81 4 267
2011 Person with a disability 40 24 15 2 19 0 0 64 21 32
2011 Not a person with a disability 47 31 11 5 3 3 0 81 8 424

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 0 31 9 14 16 0 35 27 13
2018 Not a person with a disability 23 22 20 3 1 26 5 66 6 298
2017 Person with a disability 35 16 4 16 3 22 4 68 26 26
2017 Not a person with a disability 29 16 18 1 2 28 6 68 5 305
2014 Person with a disability 33 5 27 14 0 17 5 47 18 17
2014 Not a person with a disability 26 27 17 1 1 22 6 73 3 267

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 47 7 22 0 14 9 0 60 15 13
2018 Not a person with a disability 39 33 16 3 1 7 1 79 4 298
2017 Person with a disability 58 27 0 11 0 4 0 88 12 26
2017 Not a person with a disability 52 27 10 2 2 7 0 86 4 306
2014 Person with a disability 46 19 18 7 0 10 0 72 8 17
2014 Not a person with a disability 46 35 11 1 0 5 0 87 2 267
2011 Person with a disability 29 32 3 13 16 7 0 66 31 32
2011 Not a person with a disability 51 30 10 3 3 3 0 84 6 424
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 24 7 14 0 0 0 79 14 13
2018 Not a person with a disability 56 28 10 4 2 0 0 84 6 300
2017 Person with a disability 47 34 4 4 4 8 0 87 8 26
2017 Not a person with a disability 59 25 6 3 4 2 1 86 7 306

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 38 39 23 0 0 0 0 77 0 13
2018 Not a person with a disability 32 50 12 4 2 1 0 83 5 297
2017 Person with a disability 22 46 11 12 4 4 0 71 17 26
2017 Not a person with a disability 33 43 12 7 2 3 0 79 9 306

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 25 16 16 14 0 0 54 30 13
2018 Not a person with a disability 28 42 15 10 4 1 0 71 14 298
2017 Person with a disability 19 46 11 16 7 0 0 65 24 26
2017 Not a person with a disability 26 48 13 8 2 2 0 76 10 306

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 19 50 10 0 0 0 41 10 12
2018 Not a person with a disability 24 30 22 12 11 0 1 54 23 299
2017 Person with a disability 21 27 16 16 20 0 0 48 36 25
2017 Not a person with a disability 27 34 18 9 13 0 1 60 22 306

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 16 61 23 0 0 0 0 77 0 13
2018 Not a person with a disability 19 33 26 14 8 0 0 52 22 296
2017 Person with a disability 26 44 23 7 0 0 0 70 7 26
2017 Not a person with a disability 24 29 27 15 5 0 1 52 20 306

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 38 7 7 0 0 0 86 7 13
2018 Not a person with a disability 36 36 15 7 4 0 2 74 11 294
2017 Person with a disability 53 35 7 0 0 0 4 92 0 26
2017 Not a person with a disability 40 32 16 7 2 0 2 75 9 306

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 22 47 21 0 9 0 0 70 9 13
2018 Not a person with a disability 25 29 19 14 12 0 1 55 26 297
2017 Person with a disability 38 23 19 19 0 0 0 62 19 26
2017 Not a person with a disability 27 27 23 10 12 0 1 55 22 306

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 28 9 0 9 0 0 82 9 13
2018 Not a person with a disability 51 19 15 6 6 0 2 72 13 297
2017 Person with a disability 62 27 4 4 4 0 0 88 8 26
2017 Not a person with a disability 46 26 12 6 6 0 5 75 12 306

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 31 21 38 0 9 0 0 53 9 13
2018 Not a person with a disability 30 28 19 14 9 0 0 58 23 296
2017 Person with a disability 26 35 16 12 11 0 0 61 23 26
2017 Not a person with a disability 30 33 21 11 7 0 0 62 17 305

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 48 22 0 0 0 0 78 0 13
2018 Not a person with a disability 26 40 19 7 5 1 1 68 13 294
2017 Person with a disability 26 47 19 4 4 0 0 73 8 26
2017 Not a person with a disability 34 37 16 8 4 1 1 72 12 305

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 52 7 0 0 0 0 93 0 13
2018 Not a person with a disability 27 36 24 8 5 0 0 63 13 292
2017 Person with a disability 43 38 11 0 8 0 0 81 8 26
2017 Not a person with a disability 30 34 22 8 4 1 2 65 13 305

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 41 53 0 7 0 0 0 93 7 13
2018 Not a person with a disability 30 35 19 11 5 0 1 65 15 294
2017 Person with a disability 30 41 18 0 12 0 0 70 12 26
2017 Not a person with a disability 39 32 18 7 3 1 1 72 9 305

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 48 46 7 0 0 0 0 93 0 13
2018 Not a person with a disability 35 34 19 6 6 0 0 70 11 291
2017 Person with a disability 39 42 12 3 4 0 0 81 7 26
2017 Not a person with a disability 36 36 16 9 3 1 0 72 12 305

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 45 28 18 0 9 0 0 73 9 13
2018 Not a person with a disability 54 27 11 6 2 0 0 81 8 291
2017 Person with a disability 34 34 16 12 4 0 0 68 16 26
2017 Not a person with a disability 50 27 14 6 2 0 1 78 8 306

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 54 16 13 0 16 0 0 70 16 13
2018 Not a person with a disability 71 17 7 2 1 1 1 90 3 295

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 30 27 22 21 0 0 0 56 21 13
2018 Not a person with a disability 76 14 4 3 2 0 1 90 5 294
2017 Person with a disability 61 16 12 8 3 0 0 77 11 26
2017 Not a person with a disability 72 15 5 4 3 1 1 89 6 305

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 37 31 25 7 0 0 0 68 7 13
2018 Not a person with a disability 52 32 10 3 2 0 0 85 5 300
2017 Person with a disability 54 27 3 9 8 0 0 80 16 26
2017 Not a person with a disability 53 30 10 6 2 0 0 83 7 306

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 22 18 21 0 0 0 61 21 13
2018 Not a person with a disability 51 24 15 4 5 0 1 76 9 300
2017 Person with a disability 55 26 15 4 0 0 0 81 4 26
2017 Not a person with a disability 54 25 10 6 3 0 1 80 9 306

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 79 7 0 0 0 0 14 100 0 13
2018 Not a person with a disability 54 17 5 2 1 1 21 90 3 296
2017 Person with a disability 43 22 4 4 4 0 23 84 11 26
2017 Not a person with a disability 53 19 4 4 1 0 19 89 6 305

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 93 7 0 0 0 0 0 100 0 13
2018 Not a person with a disability 68 19 7 1 1 1 4 91 2 299
2017 Person with a disability 74 18 4 0 0 0 4 96 0 26
2017 Not a person with a disability 64 20 6 3 1 0 5 89 5 305

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 68 25 0 0 7 0 0 93 7 13
2018 Not a person with a disability 59 22 9 5 3 0 1 83 9 300
2017 Person with a disability 61 24 3 8 0 0 4 88 9 26
2017 Not a person with a disability 59 21 11 4 3 1 2 82 7 305

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 39 55 7 0 0 0 0 93 0 13
2018 Not a person with a disability 45 34 13 6 1 0 1 79 7 299
2017 Person with a disability 39 37 12 4 4 0 4 79 8 25
2017 Not a person with a disability 46 37 10 6 1 0 0 84 6 305

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 9 38 39 7 7 0 0 47 14 13
2018 Not a person with a disability 18 34 34 10 4 0 0 52 14 300
2017 Person with a disability 11 42 43 0 4 0 0 53 4 26
2017 Not a person with a disability 15 38 37 9 1 0 0 53 10 306

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 14 14 32 41 0 0 0 41 28 13
2018 Not a person with a disability 7 16 41 24 11 0 0 35 24 295
2017 Person with a disability 4 11 47 31 8 0 0 39 15 26
2017 Not a person with a disability 3 13 43 27 13 0 0 40 17 305
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 21 49 30 0 0 0 0 21 79 13
2018 Not a person with a disability 23 33 22 10 10 1 1 23 77 299
2017 Person with a disability 11 34 27 12 12 4 0 11 89 26
2017 Not a person with a disability 23 32 22 12 9 3 0 24 76 306

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 17 221
2017 Person with a disability 21 20
2017 Not a person with a disability 15 228

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 8 10
2018 Not a person with a disability 24 221
2017 Person with a disability 31 20
2017 Not a person with a disability 31 228

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 28 10
2018 Not a person with a disability 27 221
2017 Person with a disability 25 20
2017 Not a person with a disability 26 228

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 72 10
2018 Not a person with a disability 45 221
2017 Person with a disability 49 20
2017 Not a person with a disability 50 228

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 0 10
2018 Not a person with a disability 4 221
2017 Person with a disability 10 20
2017 Not a person with a disability 6 228

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 27 10
2018 Not a person with a disability 34 221

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Person with a disability 31 10
2018 Not a person with a disability 35 221
2017 Person with a disability 40 20
2017 Not a person with a disability 42 228

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Person with a disability 8 53 29 0 0 9 10
2018 Not a person with a disability 10 43 17 9 6 15 216
2017 Person with a disability 5 46 13 9 5 23 22
2017 Not a person with a disability 9 55 12 8 3 12 220

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Person with a disability 60 40 10
2018 Not a person with a disability 45 55 219

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 55 7 0 14 7 0 18 75 25 13
2018 Not a person with a disability 55 18 10 6 1 1 9 81 8 297

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 18 54 28 0 0 0 0 72 0 10
2018 Not a person with a disability 24 33 14 16 7 2 4 61 25 221
2017 Person with a disability 26 32 5 23 14 0 0 58 37 22
2017 Not a person with a disability 25 26 14 18 11 2 3 54 31 228

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Person with a disability 20 34 20 0 18 8 0 58 20 10
2018 Not a person with a disability 8 21 22 19 21 2 7 32 44 221
2017 Person with a disability 4 28 9 13 33 0 13 37 53 22
2017 Not a person with a disability 7 12 18 19 32 6 6 22 58 228
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