2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 87. Are you an Aboriginal person?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 29 53 9 5 6 0 0 81 10 22
2018 Non-Aboriginal 37 46 10 5 2 0 0 84 6 288
2017 Aboriginal 36 46 8 0 10 0 0 82 10 22
2017 Non-Aboriginal 43 43 8 5 1 0 0 86 6 309
2014 Aboriginal 26 42 10 6 16 0 0 68 22 14
2014 Non-Aboriginal 32 52 11 2 2 0 0 84 5 271
2011 Aboriginal 49 37 4 7 3 0 0 86 10 35
2011 Non-Aboriginal 40 34 14 6 5 0 1 75 11 423
2008 Aboriginal 32 48 6 10 3 0 0 81 13 31
2008 Non-Aboriginal 33 42 13 8 4 0 0 75 12 408

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 55 9 11 11 0 0 69 22 21
2018 Non-Aboriginal 36 41 10 10 3 0 0 77 13 289
2017 Aboriginal 44 30 4 12 10 0 0 74 22 22
2017 Non-Aboriginal 39 38 7 9 6 0 1 77 15 309

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 42 20 0 0 0 0 80 0 21
2018 Non-Aboriginal 56 35 7 1 1 0 0 92 2 284
2017 Aboriginal 74 12 9 5 0 0 0 86 5 22
2017 Non-Aboriginal 68 24 5 2 1 0 0 92 3 309
2014 Aboriginal 86 6 8 0 0 0 0 92 0 14
2014 Non-Aboriginal 65 28 7 0 0 0 0 93 1 271
2011 Aboriginal 75 14 11 0 0 0 0 89 0 35
2011 Non-Aboriginal 60 29 8 0 2 0 1 90 2 424

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 60 5 5 6 0 0 84 11 21
2018 Non-Aboriginal 45 41 7 5 2 0 0 86 7 288
2017 Aboriginal 70 12 4 4 10 0 0 82 14 22
2017 Non-Aboriginal 53 33 9 5 1 0 0 85 6 309
2014 Aboriginal 44 42 6 0 8 0 0 86 8 14
2014 Non-Aboriginal 48 40 7 4 1 0 0 87 5 270
2011 Aboriginal 60 32 7 0 0 0 0 93 0 35
2011 Non-Aboriginal 48 35 9 4 3 0 1 84 7 424
2008 Aboriginal 42 42 3 10 3 0 0 84 13 31
2008 Non-Aboriginal 42 41 10 5 1 0 0 84 6 411

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 50 9 10 5 0 0 77 15 22
2018 Non-Aboriginal 48 28 15 7 2 0 0 76 9 287
2017 Aboriginal 60 13 8 0 14 4 0 76 15 22
2017 Non-Aboriginal 49 30 13 6 2 1 0 80 7 309
2014 Aboriginal 25 36 21 10 8 0 0 61 18 14
2014 Non-Aboriginal 38 34 14 8 4 0 0 73 13 271
2011 Aboriginal 40 25 17 8 10 0 0 65 18 35
2011 Non-Aboriginal 43 24 14 9 8 1 1 68 17 424

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 38 16 16 0 0 0 68 16 20
2018 Non-Aboriginal 44 36 10 6 3 0 0 81 9 285
2017 Aboriginal 52 25 4 10 9 0 0 77 19 22
2017 Non-Aboriginal 50 31 11 6 2 0 0 81 8 309
2014 Aboriginal 39 22 21 10 8 0 0 61 18 14
2014 Non-Aboriginal 40 33 15 8 4 0 0 73 11 271
2011 Aboriginal 50 13 10 23 3 0 0 64 26 35
2011 Non-Aboriginal 43 29 12 8 6 1 0 73 14 425
2008 Aboriginal 32 42 10 13 3 0 0 74 16 31
2008 Non-Aboriginal 30 41 12 10 7 0 0 71 17 412

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 34 28 0 10 4 0 59 11 22
2018 Non-Aboriginal 37 26 17 14 5 1 1 64 19 287
2017 Aboriginal 48 18 12 0 14 8 0 72 15 22
2017 Non-Aboriginal 42 23 16 13 3 2 1 67 17 309
2014 Aboriginal 34 6 21 18 8 13 0 46 30 14
2014 Non-Aboriginal 38 26 17 9 6 3 0 66 16 271
2011 Aboriginal 46 19 11 18 5 0 0 65 24 35
2011 Non-Aboriginal 41 20 12 8 13 5 1 65 22 424
2008 Aboriginal 19 32 19 10 10 10 0 57 21 31
2008 Non-Aboriginal 30 31 17 9 10 3 1 63 19 412
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 49 26 22 4 0 0 0 74 4 23
2018 Non-Aboriginal 50 30 11 6 2 0 0 80 8 288
2017 Aboriginal 47 39 4 0 10 0 0 86 10 22
2017 Non-Aboriginal 53 28 9 6 2 1 2 83 7 308
2014 Aboriginal 27 36 13 24 0 0 0 63 24 14
2014 Non-Aboriginal 44 39 8 6 2 0 1 84 8 271
2011 Aboriginal 35 29 18 10 7 0 0 64 17 35
2011 Non-Aboriginal 40 30 13 9 7 2 1 71 16 421
2008 Aboriginal 19 35 13 13 16 0 3 57 30 31
2008 Non-Aboriginal 32 31 16 10 8 1 1 65 19 411

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 42 32 13 13 0 0 0 74 13 22
2018 Non-Aboriginal 44 36 7 10 3 0 0 80 13 289
2017 Aboriginal 39 38 9 4 10 0 0 77 14 22
2017 Non-Aboriginal 49 32 7 7 3 1 1 82 10 309
2014 Aboriginal 33 36 15 16 0 0 0 69 16 14
2014 Non-Aboriginal 43 36 9 8 3 1 0 80 11 271
2011 Aboriginal 36 45 4 15 0 0 0 81 15 35
2011 Non-Aboriginal 39 30 13 10 7 0 0 69 17 421
2008 Aboriginal 32 32 16 13 6 0 0 65 19 31
2008 Non-Aboriginal 30 34 12 14 9 0 0 65 23 410

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 30 22 4 4 0 0 70 8 23
2018 Non-Aboriginal 47 32 11 6 4 0 0 79 10 289
2017 Aboriginal 55 26 4 4 10 0 0 81 14 22
2017 Non-Aboriginal 54 26 10 6 3 1 0 81 9 309
2014 Aboriginal 36 31 7 17 9 0 0 67 26 13
2014 Non-Aboriginal 46 31 14 4 2 0 2 79 7 270

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 32 27 9 8 4 0 53 19 23
2018 Non-Aboriginal 32 36 18 7 3 4 0 71 11 288
2017 Aboriginal 40 30 10 8 9 4 0 72 18 22
2017 Non-Aboriginal 40 38 10 8 1 3 0 80 9 307
2014 Aboriginal 28 44 23 6 0 0 0 71 6 14
2014 Non-Aboriginal 34 39 13 3 5 5 0 78 8 271
2011 Aboriginal 39 19 16 6 19 0 0 58 25 35
2011 Non-Aboriginal 34 29 14 9 9 5 1 67 19 424

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 20 27 16 14 4 4 38 33 23
2018 Non-Aboriginal 29 38 13 14 4 2 0 69 18 288
2017 Aboriginal 40 21 17 9 9 4 0 64 18 22
2017 Non-Aboriginal 36 38 13 8 3 2 0 76 11 309
2014 Aboriginal 33 20 24 17 0 6 0 56 18 14
2014 Non-Aboriginal 33 35 17 9 5 1 0 69 14 271
2011 Aboriginal 45 20 10 9 16 0 0 66 24 34
2011 Non-Aboriginal 37 30 13 9 10 2 0 68 19 422
2008 Aboriginal 23 35 23 10 10 0 0 58 19 31
2008 Non-Aboriginal 25 33 16 13 11 1 0 59 24 412

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 8 17 38 14 4 4 25 56 23
2018 Non-Aboriginal 21 30 22 17 5 4 0 53 24 288
2017 Aboriginal 23 21 26 16 9 4 0 46 26 22
2017 Non-Aboriginal 26 39 17 10 5 4 0 67 15 309
2014 Aboriginal 21 34 13 24 8 0 0 55 32 14
2014 Non-Aboriginal 24 39 19 9 5 4 0 66 14 271
2011 Aboriginal 26 35 17 3 13 5 0 65 17 35
2011 Non-Aboriginal 22 36 17 13 7 5 1 61 21 422
2008 Aboriginal 13 32 29 13 6 6 0 48 21 31
2008 Non-Aboriginal 13 37 17 19 11 3 0 52 31 410

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 8 16 44 8 4 0 28 55 23
2018 Non-Aboriginal 18 39 16 18 6 2 0 58 25 288
2017 Aboriginal 19 50 10 12 10 0 0 69 22 22
2017 Non-Aboriginal 31 36 13 14 5 2 0 68 19 309
2014 Aboriginal 6 41 27 18 8 0 0 47 26 14
2014 Non-Aboriginal 25 41 14 14 5 1 0 67 19 271
2011 Aboriginal 25 42 10 13 9 0 0 67 22 35
2011 Non-Aboriginal 24 38 17 12 6 3 1 64 18 421
2008 Aboriginal 13 42 13 16 10 6 0 59 28 31
2008 Non-Aboriginal 19 40 11 18 9 2 0 60 28 412
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 20 16 13 10 0 0 61 23 23
2018 Non-Aboriginal 28 39 18 11 4 0 0 67 15 288
2017 Aboriginal 40 22 12 17 10 0 0 62 26 22
2017 Non-Aboriginal 31 42 12 10 4 1 1 74 14 309
2014 Aboriginal 21 32 22 7 18 0 0 53 25 14
2014 Non-Aboriginal 25 43 18 9 4 0 0 68 13 271
2011 Aboriginal 30 30 12 19 9 0 0 60 28 35
2011 Non-Aboriginal 24 35 16 13 11 0 1 59 24 424

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 38 17 13 4 0 0 66 17 23
2018 Non-Aboriginal 38 42 10 8 2 0 0 80 10 289
2017 Aboriginal 43 32 12 4 9 0 0 75 12 22
2017 Non-Aboriginal 43 38 10 8 2 0 0 80 10 308

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 13 22 26 4 13 4 38 36 23
2018 Non-Aboriginal 19 27 21 16 7 8 1 51 26 287
2017 Aboriginal 23 34 8 8 18 5 5 63 28 22
2017 Non-Aboriginal 21 31 14 14 6 13 2 61 23 308
2014 Aboriginal 0 30 38 27 6 0 0 30 32 14
2014 Non-Aboriginal 14 39 20 16 4 6 1 58 21 271

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 16 13 16 4 0 0 66 21 23
2018 Non-Aboriginal 44 37 9 8 2 0 0 81 10 289
2017 Aboriginal 51 27 4 8 10 0 0 78 18 22
2017 Non-Aboriginal 45 35 9 5 4 0 1 81 10 309
2014 Aboriginal 27 42 18 13 0 0 0 69 13 14
2014 Non-Aboriginal 39 38 14 7 1 0 1 78 8 271
2011 Aboriginal 25 38 15 18 3 0 0 64 21 35
2011 Non-Aboriginal 35 34 11 13 6 0 1 70 20 423
2008 Aboriginal 32 29 16 16 6 0 0 61 23 31
2008 Non-Aboriginal 23 36 14 18 8 0 0 60 26 411

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2017 Non-Aboriginal 47 31 10 3 4 3 2 82 7 99
2014 Non-Aboriginal 35 42 10 4 3 2 3 82 8 106

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 49 35 4 8 0 0 4 87 9 23
2018 Non-Aboriginal 42 43 4 9 2 0 1 85 11 289
2017 Aboriginal 56 26 0 10 9 0 0 81 19 22
2017 Non-Aboriginal 48 38 7 6 1 0 0 86 7 309
2014 Aboriginal 14 71 0 15 0 0 0 85 15 14
2014 Non-Aboriginal 39 41 12 7 1 0 0 80 8 271
2011 Aboriginal 30 55 8 6 0 0 0 86 6 35
2011 Non-Aboriginal 33 42 8 10 4 1 1 77 15 424
2008 Aboriginal 39 35 16 6 3 0 0 74 10 31
2008 Non-Aboriginal 26 41 12 13 6 0 0 68 19 409

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 38 4 14 0 0 0 82 14 23
2018 Non-Aboriginal 40 43 11 4 2 0 0 83 6 289
2017 Aboriginal 26 46 9 19 0 0 0 72 19 22
2017 Non-Aboriginal 47 35 10 6 2 0 0 82 8 309
2014 Aboriginal 47 29 16 0 8 0 0 76 8 14
2014 Non-Aboriginal 40 41 13 3 2 0 0 82 6 271
2011 Aboriginal 55 30 5 3 4 0 3 87 7 35
2011 Non-Aboriginal 41 35 13 6 4 0 0 76 11 424
2008 Aboriginal 29 42 10 6 13 0 0 71 19 31
2008 Non-Aboriginal 31 40 17 8 4 0 0 71 12 412

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 56 30 4 4 5 0 0 86 10 23
2018 Non-Aboriginal 44 43 7 5 1 0 0 86 7 286
2017 Aboriginal 46 31 9 9 5 0 0 77 14 22
2017 Non-Aboriginal 57 33 4 3 2 0 0 90 6 309
2014 Aboriginal 47 45 0 0 8 0 0 92 8 14
2014 Non-Aboriginal 50 38 9 2 1 0 0 88 3 271
2011 Aboriginal 46 31 17 6 0 0 0 77 6 34
2011 Non-Aboriginal 42 39 9 5 4 1 1 82 9 424
2008 Aboriginal 39 35 16 6 3 0 0 74 10 31
2008 Non-Aboriginal 39 42 11 5 3 0 0 81 8 411

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 43 12 13 8 0 4 64 23 23
2018 Non-Aboriginal 31 32 20 11 5 1 0 64 16 287
2017 Aboriginal 56 26 4 0 14 0 0 82 14 22
2017 Non-Aboriginal 39 35 12 9 3 2 0 75 13 308
2014 Aboriginal 14 47 7 32 0 0 0 61 32 14
2014 Non-Aboriginal 28 39 18 11 4 0 0 68 15 271
2011 Aboriginal 30 29 16 7 17 0 0 60 24 35
2011 Non-Aboriginal 29 31 18 11 10 1 0 61 21 424
2008 Aboriginal 29 35 13 13 10 0 0 65 23 31
2008 Non-Aboriginal 17 33 20 18 11 1 0 50 30 412

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 15 24 31 4 18 0 8 42 24 23
2018 Non-Aboriginal 23 24 19 16 15 1 2 48 32 288
2017 Aboriginal 35 22 9 17 18 0 0 57 35 22
2017 Non-Aboriginal 27 25 15 16 11 3 3 55 29 307
2014 Aboriginal 7 18 21 38 9 8 0 26 51 13
2014 Non-Aboriginal 22 33 17 14 12 2 2 56 27 271
2011 Aboriginal 27 23 16 16 17 0 0 50 34 35
2011 Non-Aboriginal 23 28 15 14 16 3 1 53 32 424
2008 Aboriginal 13 35 13 26 13 0 0 48 39 31
2008 Non-Aboriginal 14 33 14 16 22 0 1 48 38 412

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 49 25 15 5 6 0 0 74 11 20
2018 Non-Aboriginal 33 41 12 11 4 0 0 73 15 285
2017 Aboriginal 57 20 4 9 9 0 0 77 18 22
2017 Non-Aboriginal 37 39 9 9 5 0 0 77 14 308
2014 Aboriginal 12 33 0 41 14 0 0 45 55 14
2014 Non-Aboriginal 33 40 12 10 4 0 0 74 15 271
2011 Aboriginal 42 17 22 13 6 0 0 59 19 35
2011 Non-Aboriginal 37 35 11 9 8 1 0 72 17 423

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 35 28 11 9 16 0 0 63 26 20
2018 Non-Aboriginal 38 37 13 7 4 0 0 75 12 287
2017 Aboriginal 56 21 8 10 5 0 0 77 14 22
2017 Non-Aboriginal 45 32 13 5 4 0 0 78 10 309
2014 Aboriginal 14 33 6 33 14 0 0 47 47 14
2014 Non-Aboriginal 40 35 15 8 2 0 0 76 10 271

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 42 11 14 0 0 0 75 14 21
2018 Non-Aboriginal 39 37 14 7 2 0 0 76 9 289
2017 Aboriginal 65 17 8 5 5 0 0 82 10 22
2017 Non-Aboriginal 48 33 10 6 3 0 1 81 9 309
2014 Aboriginal 33 33 16 10 8 0 0 66 18 14
2014 Non-Aboriginal 41 41 12 5 1 0 0 82 6 271
2011 Aboriginal 42 31 14 10 0 0 3 75 10 35
2011 Non-Aboriginal 41 37 14 4 3 1 1 79 7 422

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 32 27 12 10 0 0 51 22 23
2018 Non-Aboriginal 25 40 21 9 4 1 0 66 13 287
2017 Aboriginal 40 25 22 8 5 0 0 65 13 22
2017 Non-Aboriginal 31 40 15 8 3 3 0 73 12 309

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 50 35 0 5 10 0 0 85 15 23
2018 Non-Aboriginal 41 33 14 8 3 0 0 75 11 289
2017 Aboriginal 68 14 0 4 14 0 0 81 19 22
2017 Non-Aboriginal 48 30 11 7 3 0 0 78 11 309
2014 Aboriginal 39 35 8 0 18 0 0 74 18 14
2014 Non-Aboriginal 38 38 9 10 5 0 0 76 16 271
2011 Aboriginal 43 25 3 12 13 3 0 71 26 35
2011 Non-Aboriginal 40 30 11 8 11 0 1 70 19 424

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 33 8 5 9 0 5 76 15 23
2018 Non-Aboriginal 44 32 13 6 3 0 2 77 9 288
2017 Aboriginal 58 22 16 4 0 0 0 80 4 22
2017 Non-Aboriginal 43 34 14 6 1 0 2 79 7 307
2014 Aboriginal 54 26 20 0 0 0 0 80 0 14
2014 Non-Aboriginal 33 36 20 7 2 0 2 71 9 271
2011 Aboriginal 52 36 10 0 2 0 0 88 2 35
2011 Non-Aboriginal 39 33 15 7 2 0 3 75 10 424
2008 Aboriginal 45 29 19 0 6 0 0 74 6 31
2008 Non-Aboriginal 33 37 17 7 4 0 3 71 11 412

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Aboriginal 29 33 38 23
2018 Non-Aboriginal 16 47 37 288
2017 Aboriginal 9 62 29 22
2017 Non-Aboriginal 15 51 34 309
2014 Aboriginal 26 52 22 14
2014 Non-Aboriginal 17 53 31 271
2011 Aboriginal 15 45 40 35
2011 Non-Aboriginal 20 50 30 423

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2017 Non-Aboriginal 41 15 27 4 9 4 46
2014 Non-Aboriginal 39 18 22 11 9999 12 47
2011 Non-Aboriginal 36 15 27 11 9999 11 81
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 33 53 9 5 0 0 0 86 5 21
2018 Non-Aboriginal 51 40 6 2 1 0 0 91 3 288
2017 Aboriginal 74 21 0 0 5 0 0 95 5 22
2017 Non-Aboriginal 57 34 6 3 0 0 0 91 3 309
2014 Aboriginal 39 42 10 0 8 0 0 82 8 14
2014 Non-Aboriginal 51 39 7 3 0 0 0 90 3 271
2011 Aboriginal 50 36 7 4 0 3 0 89 4 35
2011 Non-Aboriginal 48 37 9 3 2 1 0 86 5 424
2008 Aboriginal 52 35 10 0 3 0 0 87 3 31
2008 Non-Aboriginal 45 38 10 4 2 0 0 84 6 411

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 30 15 29 0 0 0 57 29 23
2018 Non-Aboriginal 33 43 15 7 1 1 0 77 8 287
2017 Aboriginal 45 45 5 0 5 0 0 90 5 21
2017 Non-Aboriginal 44 41 8 6 1 0 0 86 7 309
2014 Aboriginal 39 38 23 0 0 0 0 77 0 14
2014 Non-Aboriginal 47 38 7 4 3 1 0 86 7 271
2011 Aboriginal 42 42 9 7 0 0 0 84 7 35
2011 Non-Aboriginal 41 38 13 4 4 1 0 79 8 422

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 4 16 47 23 4 5 0 29 21 23
2018 Non-Aboriginal 5 21 41 19 12 0 2 32 27 288
2017 Aboriginal 5 8 33 46 8 0 0 54 13 22
2017 Non-Aboriginal 3 21 36 23 14 0 3 39 24 308
2014 Aboriginal 6 30 57 7 0 0 0 7 36 14
2014 Non-Aboriginal 6 19 43 23 8 0 0 32 25 271
2011 Aboriginal 10 13 21 32 23 0 0 55 24 35
2011 Non-Aboriginal 7 17 36 26 10 1 4 37 25 420
2008 Aboriginal 10 29 39 13 10 0 0 23 39 31
2008 Non-Aboriginal 7 25 41 18 8 0 1 26 32 411

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 17 31 21 18 9 4 44 20 23
2018 Non-Aboriginal 3 10 29 34 21 2 1 57 13 285
2017 Aboriginal 10 4 20 34 32 0 0 66 14 22
2017 Non-Aboriginal 2 11 26 26 27 3 4 57 15 308
2014 Aboriginal 0 44 50 6 0 0 0 6 44 14
2014 Non-Aboriginal 7 22 35 19 15 1 1 35 30 269
2011 Aboriginal 8 6 18 36 31 0 0 68 14 35
2011 Non-Aboriginal 11 15 25 28 17 2 3 47 27 421
2008 Aboriginal 17 17 27 23 13 0 3 38 34 30
2008 Non-Aboriginal 11 21 30 22 14 1 2 37 33 412

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 17 36 31 6 5 6 0 11 56 22
2018 Non-Aboriginal 12 16 34 22 13 1 2 36 29 284
2017 Aboriginal 10 8 29 35 19 0 0 53 18 22
2017 Non-Aboriginal 8 16 27 21 21 3 5 45 26 308
2014 Aboriginal 14 39 33 14 0 0 0 14 53 14
2014 Non-Aboriginal 7 18 29 27 14 2 3 43 26 271
2011 Aboriginal 5 8 30 20 27 5 5 52 15 35
2011 Non-Aboriginal 8 15 29 23 16 4 5 43 26 421
2008 Aboriginal 13 16 35 13 13 3 6 29 32 31
2008 Non-Aboriginal 9 22 32 23 9 2 3 34 33 411

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 4 9 34 27 10 10 6 44 16 22
2018 Non-Aboriginal 2 8 25 39 23 1 1 64 11 284
2017 Aboriginal 10 0 25 38 27 0 0 65 10 22
2017 Non-Aboriginal 0 5 25 33 30 1 5 67 6 307
2014 Aboriginal 0 11 46 43 0 0 0 43 11 13
2014 Non-Aboriginal 2 7 27 38 23 0 2 62 10 270
2011 Aboriginal 0 9 15 35 37 3 0 75 10 35
2011 Non-Aboriginal 5 7 25 32 24 3 5 61 12 421
2008 Aboriginal 6 13 26 23 23 0 10 50 21 31
2008 Non-Aboriginal 4 10 29 36 15 1 5 55 14 412

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 8 8 44 30 0 5 4 33 18 23
2018 Non-Aboriginal 6 23 29 22 18 0 1 40 30 286
2017 Aboriginal 10 20 20 23 27 0 0 50 30 22
2017 Non-Aboriginal 7 16 28 20 23 2 4 45 25 308
2014 Aboriginal 13 38 49 0 0 0 0 0 51 14
2014 Non-Aboriginal 17 20 37 17 9 0 0 26 37 271
2011 Aboriginal 6 17 32 19 23 2 0 43 24 35
2011 Non-Aboriginal 10 21 28 20 15 1 4 37 33 421
2008 Aboriginal 13 19 29 23 13 3 0 37 33 31
2008 Non-Aboriginal 13 21 33 20 11 1 2 32 34 408

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 4 8 20 31 27 6 4 64 14 22
2018 Non-Aboriginal 4 6 22 33 29 2 4 67 10 285
2017 Aboriginal 5 4 13 38 40 0 0 78 9 22
2017 Non-Aboriginal 2 5 17 32 31 6 6 72 8 307
2014 Aboriginal 0 10 20 47 23 0 0 70 10 14
2014 Non-Aboriginal 3 9 26 33 21 2 5 59 13 271
2011 Aboriginal 3 2 17 29 36 7 6 74 6 34
2011 Non-Aboriginal 2 10 21 30 27 4 6 63 13 420
2008 Aboriginal 3 10 39 19 26 0 3 47 13 31
2008 Non-Aboriginal 4 10 21 33 23 3 6 62 15 412

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 12 22 43 10 8 5 0 19 36 23
2018 Non-Aboriginal 11 12 28 27 18 3 1 47 24 286
2017 Aboriginal 18 8 24 26 24 0 0 50 26 22
2017 Non-Aboriginal 6 13 30 19 23 4 5 46 21 307
2014 Aboriginal 16 22 40 22 0 0 0 22 38 14
2014 Non-Aboriginal 7 14 34 25 15 1 4 42 22 271

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 30 44 12 4 4 5 0 78 9 23
2018 Non-Aboriginal 46 28 9 10 7 0 0 74 17 287
2017 Aboriginal 40 29 14 8 10 0 0 69 18 22
2017 Non-Aboriginal 45 33 7 9 5 0 0 78 14 307
2014 Aboriginal 41 22 6 23 8 0 0 63 31 14
2014 Non-Aboriginal 43 33 9 10 3 1 0 77 13 271

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 49 12 4 4 5 0 78 9 23
2018 Non-Aboriginal 48 34 6 8 3 0 0 83 11 286
2017 Aboriginal 45 33 9 4 10 0 0 77 14 22
2017 Non-Aboriginal 52 35 5 6 2 0 0 87 8 309
2014 Aboriginal 21 63 8 0 8 0 0 84 8 14
2014 Non-Aboriginal 39 45 10 4 1 0 0 85 5 271

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 35 17 0 4 5 0 77 5 23
2018 Non-Aboriginal 42 37 12 5 3 0 0 80 8 287

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 30 20 6 0 0 0 74 6 22
2018 Non-Aboriginal 52 33 10 2 1 2 0 87 2 287
2017 Aboriginal 49 22 19 4 5 0 0 72 9 21
2017 Non-Aboriginal 55 29 11 2 2 2 0 86 4 308
2014 Aboriginal 41 42 7 10 0 0 0 83 10 14
2014 Non-Aboriginal 55 31 10 2 1 1 0 87 3 270

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 26 26 5 0 0 0 70 5 22
2018 Non-Aboriginal 46 37 11 4 1 1 0 84 5 287
2017 Aboriginal 52 31 9 4 5 0 0 82 9 22
2017 Non-Aboriginal 52 33 10 3 1 1 0 86 4 309
2014 Aboriginal 41 28 15 16 0 0 0 69 16 14
2014 Non-Aboriginal 50 39 8 2 1 1 0 89 3 270
2011 Aboriginal 35 34 14 8 9 0 0 69 17 35
2011 Non-Aboriginal 43 28 13 7 6 2 0 73 14 424

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 40 36 14 6 5 0 0 75 10 22
2018 Non-Aboriginal 54 32 10 3 0 0 0 86 4 285
2017 Aboriginal 56 34 0 0 10 0 0 90 10 22
2017 Non-Aboriginal 58 31 6 3 2 0 0 89 4 309
2014 Aboriginal 41 27 32 0 0 0 0 68 0 14
2014 Non-Aboriginal 58 34 5 2 1 0 0 91 3 269
2011 Aboriginal 46 36 7 0 10 0 0 83 10 34
2011 Non-Aboriginal 49 30 10 5 5 1 0 80 10 423
2008 Aboriginal 39 42 10 3 6 0 0 81 10 31
2008 Non-Aboriginal 37 40 11 6 6 0 0 77 11 411

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 22 22 16 12 15 9 4 50 32 23
2018 Non-Aboriginal 26 38 20 8 5 2 1 66 13 286
2017 Aboriginal 32 28 13 17 10 0 0 60 27 22
2017 Non-Aboriginal 30 38 15 8 4 3 1 71 13 308
2014 Aboriginal 27 22 31 12 8 0 0 49 20 14
2014 Non-Aboriginal 31 42 16 7 3 0 0 73 10 270

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 39 31 4 13 12 0 0 70 26 23
2018 Non-Aboriginal 46 35 11 5 1 1 1 83 6 288
2017 Aboriginal 62 28 0 5 4 0 0 91 9 21
2017 Non-Aboriginal 53 31 9 4 1 1 1 86 5 308
2014 Aboriginal 43 43 6 0 8 0 0 86 8 14
2014 Non-Aboriginal 51 36 7 3 0 1 1 90 3 271
2011 Aboriginal 57 23 0 4 16 0 0 80 20 35
2011 Non-Aboriginal 47 30 8 6 5 2 1 80 11 424
2008 Aboriginal 45 23 13 6 10 3 0 70 17 31
2008 Non-Aboriginal 37 35 11 8 5 3 1 76 13 412

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 37 31 15 8 5 4 0 70 14 22
2018 Non-Aboriginal 41 40 14 4 1 0 1 82 5 286

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 26 8 12 22 4 4 54 37 23
2018 Non-Aboriginal 27 32 19 9 7 4 2 63 17 287
2017 Aboriginal 33 18 4 31 5 4 5 56 39 21
2017 Non-Aboriginal 29 32 13 8 7 6 3 68 17 309
2014 Aboriginal 7 32 8 25 8 6 14 49 41 14
2014 Non-Aboriginal 28 32 20 10 4 4 1 64 15 271
2011 Aboriginal 35 28 6 14 14 3 0 64 29 35
2011 Non-Aboriginal 27 29 14 14 9 5 2 60 25 425

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 19 15 13 16 4 24 8 50 31 23
2018 Non-Aboriginal 23 20 22 6 4 21 4 57 14 287
2017 Aboriginal 23 8 9 9 18 25 8 47 40 22
2017 Non-Aboriginal 26 22 17 6 4 21 4 64 14 309
2014 Aboriginal 13 14 33 0 8 18 14 40 12 14
2014 Non-Aboriginal 27 27 18 5 2 17 3 68 10 271

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 27 27 12 17 4 12 0 61 25 23
2018 Non-Aboriginal 38 33 16 5 2 6 1 75 7 288
2017 Aboriginal 44 26 4 8 14 4 0 73 22 22
2017 Non-Aboriginal 44 32 13 3 3 6 0 80 6 309
2014 Aboriginal 27 30 29 0 8 6 0 61 9 14
2014 Non-Aboriginal 45 33 15 2 2 3 0 81 4 271
2011 Aboriginal 43 34 4 11 8 0 0 77 19 35
2011 Non-Aboriginal 47 31 12 4 3 3 0 80 8 424

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 18 14 4 5 30 9 62 15 22
2018 Non-Aboriginal 24 21 21 3 2 25 4 64 6 288
2017 Aboriginal 23 13 12 5 10 25 13 57 24 22
2017 Non-Aboriginal 29 16 17 2 2 28 5 68 7 308
2014 Aboriginal 13 24 15 16 0 18 14 55 24 14
2014 Non-Aboriginal 27 26 18 1 1 21 6 72 3 271

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 24 37 13 4 5 13 5 74 11 22
2018 Non-Aboriginal 41 32 16 2 1 7 1 78 4 288
2017 Aboriginal 44 18 17 4 10 8 0 67 15 22
2017 Non-Aboriginal 52 28 9 2 2 7 0 87 4 309
2014 Aboriginal 37 28 15 8 0 12 0 74 9 14
2014 Non-Aboriginal 47 35 11 1 0 5 0 86 2 271
2011 Aboriginal 39 38 7 9 7 0 0 77 16 35
2011 Non-Aboriginal 50 30 9 3 3 4 0 83 7 424
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 30 4 4 0 0 0 92 4 23
2018 Non-Aboriginal 55 27 10 5 2 0 0 83 7 289
2017 Aboriginal 60 21 4 4 10 0 0 81 14 22
2017 Non-Aboriginal 58 26 6 3 4 2 1 86 7 309

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 42 21 0 0 5 0 77 0 21
2018 Non-Aboriginal 33 50 11 4 2 1 0 83 5 288
2017 Aboriginal 25 38 24 4 5 5 0 66 9 22
2017 Non-Aboriginal 33 43 11 7 2 3 0 79 10 309

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 23 44 9 20 5 0 0 67 25 22
2018 Non-Aboriginal 29 42 15 9 4 1 0 71 13 288
2017 Aboriginal 26 55 0 9 10 0 0 81 19 22
2017 Non-Aboriginal 26 47 14 8 3 2 0 75 11 309

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 32 21 20 6 21 0 0 53 27 22
2018 Non-Aboriginal 24 30 24 12 10 0 1 54 22 288
2017 Aboriginal 42 33 4 4 17 0 0 75 21 22
2017 Non-Aboriginal 25 33 18 9 13 0 1 59 23 308

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 20 26 36 8 9 0 0 46 18 22
2018 Non-Aboriginal 19 35 25 14 7 0 0 54 21 286
2017 Aboriginal 45 26 16 13 0 0 0 71 13 22
2017 Non-Aboriginal 23 30 28 14 5 0 1 53 19 309

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 25 41 18 6 10 0 0 67 16 21
2018 Non-Aboriginal 37 36 14 7 3 0 2 75 10 285
2017 Aboriginal 49 30 16 5 0 0 0 79 5 22
2017 Non-Aboriginal 41 33 15 6 2 0 3 76 8 309

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 18 13 37 14 18 0 0 31 33 22
2018 Non-Aboriginal 26 31 18 13 11 0 1 57 25 287
2017 Aboriginal 45 14 25 8 9 0 0 59 17 22
2017 Non-Aboriginal 27 28 23 10 11 0 1 55 22 309

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 13 8 6 11 0 0 75 17 22
2018 Non-Aboriginal 50 20 15 6 6 0 2 72 13 287
2017 Aboriginal 70 5 8 9 9 0 0 75 17 22
2017 Non-Aboriginal 45 27 11 5 5 0 5 77 11 309

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 44 17 19 10 11 0 0 61 21 22
2018 Non-Aboriginal 29 29 20 14 9 0 0 58 22 286
2017 Aboriginal 18 33 23 12 14 0 0 51 26 22
2017 Non-Aboriginal 30 32 20 11 7 0 0 62 18 308

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 31 34 13 8 8 5 0 69 17 23
2018 Non-Aboriginal 26 41 20 7 4 1 1 68 11 283
2017 Aboriginal 44 26 12 4 10 0 5 73 15 22
2017 Non-Aboriginal 32 38 17 8 4 1 0 71 11 308

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 28 30 20 8 8 0 5 62 17 23
2018 Non-Aboriginal 28 37 23 8 4 0 0 65 12 281
2017 Aboriginal 36 25 21 4 9 0 5 64 14 22
2017 Non-Aboriginal 30 34 22 8 4 1 1 66 12 308

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 26 28 0 8 0 0 64 8 23
2018 Non-Aboriginal 30 36 18 11 4 0 1 67 15 283
2017 Aboriginal 44 18 12 12 10 0 5 65 22 22
2017 Non-Aboriginal 37 34 19 6 3 1 1 72 9 308

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 39 10 0 4 0 0 86 4 22
2018 Non-Aboriginal 35 35 19 6 5 0 0 70 11 281
2017 Aboriginal 48 30 13 0 9 0 0 78 9 22
2017 Non-Aboriginal 35 36 16 9 3 1 0 72 12 308

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 58 30 8 4 0 0 0 88 4 23
2018 Non-Aboriginal 53 26 12 6 3 0 0 80 8 280
2017 Aboriginal 44 29 5 17 5 0 0 73 22 22
2017 Non-Aboriginal 49 28 15 6 2 0 1 77 8 309

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 74 22 4 0 0 0 0 96 0 23
2018 Non-Aboriginal 70 16 7 2 2 1 1 88 4 284

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 78 9 8 4 0 0 0 88 4 23
2018 Non-Aboriginal 73 15 5 4 2 0 1 89 6 283
2017 Aboriginal 70 17 0 4 10 0 0 86 14 22
2017 Non-Aboriginal 71 15 6 4 3 1 1 87 7 308

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 39 14 0 0 0 0 86 0 23
2018 Non-Aboriginal 52 32 10 3 2 0 0 84 5 289
2017 Aboriginal 53 28 13 0 5 0 0 82 5 22
2017 Non-Aboriginal 52 30 9 6 2 0 0 82 9 309

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 62 16 13 4 4 0 0 78 8 23
2018 Non-Aboriginal 50 24 15 5 5 0 1 75 9 289
2017 Aboriginal 65 17 8 0 10 0 0 82 10 22
2017 Non-Aboriginal 53 26 11 7 2 0 1 80 9 309

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 15 0 9 0 0 29 87 13 23
2018 Non-Aboriginal 56 16 6 1 1 1 19 91 2 285
2017 Aboriginal 58 12 0 4 0 0 26 95 5 22
2017 Non-Aboriginal 52 20 4 4 2 0 19 88 7 308

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 75 12 4 0 0 0 8 96 0 23
2018 Non-Aboriginal 69 19 7 1 1 1 3 91 2 288
2017 Aboriginal 74 13 4 4 0 0 5 91 4 22
2017 Non-Aboriginal 64 21 6 3 1 0 5 89 4 308

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 78 9 4 0 4 0 4 92 4 23
2018 Non-Aboriginal 59 23 9 5 3 0 1 83 8 289
2017 Aboriginal 69 5 13 4 4 0 5 77 9 22
2017 Non-Aboriginal 58 22 10 4 3 1 2 82 7 308

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 47 36 4 8 0 0 4 87 8 23
2018 Non-Aboriginal 45 34 14 5 1 0 1 80 7 288
2017 Aboriginal 54 25 8 4 9 0 0 79 13 22
2017 Non-Aboriginal 45 38 10 6 1 0 1 83 6 307

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 26 47 4 10 0 0 39 14 23
2018 Non-Aboriginal 18 34 34 10 4 0 0 52 14 289
2017 Aboriginal 19 30 43 4 5 0 0 49 9 22
2017 Non-Aboriginal 15 38 37 8 1 0 0 53 10 309

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 14 8 40 29 9 0 0 38 22 23
2018 Non-Aboriginal 7 17 41 24 11 0 0 35 24 284
2017 Aboriginal 5 17 43 36 0 0 0 36 22 22
2017 Non-Aboriginal 3 13 43 26 13 0 0 40 17 308
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 38 27 14 13 8 0 0 38 62 23
2018 Non-Aboriginal 22 35 22 10 10 1 1 22 78 288
2017 Aboriginal 32 38 8 13 9 0 0 32 68 22
2017 Non-Aboriginal 21 31 23 12 9 3 0 22 78 309

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 15 14
2018 Non-Aboriginal 16 216
2017 Aboriginal 7 16
2017 Non-Aboriginal 16 232

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 35 14
2018 Non-Aboriginal 23 216
2017 Aboriginal 18 16
2017 Non-Aboriginal 32 232

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 15 14
2018 Non-Aboriginal 28 216
2017 Aboriginal 25 16
2017 Non-Aboriginal 26 232

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 45 14
2018 Non-Aboriginal 47 216
2017 Aboriginal 37 16
2017 Non-Aboriginal 50 232

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Aboriginal 22 14
2018 Non-Aboriginal 3 216
2017 Aboriginal 6 16
2017 Non-Aboriginal 6 232

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Aboriginal 32 14
2018 Non-Aboriginal 33 216

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Aboriginal 35 14
2018 Non-Aboriginal 34 216
2017 Aboriginal 38 16
2017 Non-Aboriginal 43 232

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Aboriginal 7 14 33 39 0 7 13
2018 Non-Aboriginal 10 46 16 6 6 16 212
2017 Aboriginal 7 50 12 12 0 20 16
2017 Non-Aboriginal 9 55 13 7 3 13 226

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Aboriginal 65 35 14
2018 Non-Aboriginal 44 56 214

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 36 25 8 17 4 4 5 68 23 23
2018 Non-Aboriginal 57 17 10 5 2 1 10 82 7 286

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 21 22 22 13 7 16 0 51 23 14
2018 Non-Aboriginal 24 34 14 15 7 1 4 62 24 216
2017 Aboriginal 30 29 7 20 14 0 0 59 34 16
2017 Non-Aboriginal 25 26 14 19 11 2 3 54 32 234

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Aboriginal 0 0 26 34 26 7 7 0 70 14
2018 Non-Aboriginal 9 23 22 17 20 2 7 35 41 216
2017 Aboriginal 6 7 12 19 43 0 12 15 71 16
2017 Non-Aboriginal 7 14 18 18 32 5 6 24 56 234
Date modified: