2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 82. What is your first official language?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 47 9 5 1 0 0 85 6 276
2018 First official language - French 27 44 18 2 8 0 0 72 11 37
2017 First official language - English 45 41 7 5 1 0 0 86 6 294
2017 First official language - French 26 56 10 5 3 0 0 81 8 38
2014 First official language - English 33 51 11 2 3 0 0 85 5 253
2014 First official language - French 17 58 13 8 3 0 0 75 12 33
2011 First official language - English 44 35 12 5 5 0 0 79 9 417
2011 First official language - French 20 32 22 20 3 0 3 53 24 40
2008 First official language - English 33 42 13 8 4 0 0 75 12 399
2008 First official language - French 41 37 13 9 0 0 0 78 9 46

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 41 9 10 3 0 0 77 13 276
2018 First official language - French 28 44 15 10 3 0 0 72 13 37
2017 First official language - English 42 36 6 9 6 0 1 78 15 294
2017 First official language - French 21 50 13 10 6 0 0 71 16 38

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 35 7 1 1 0 0 92 2 272
2018 First official language - French 44 40 14 2 0 0 0 83 2 36
2017 First official language - English 71 21 5 2 0 0 0 92 3 294
2017 First official language - French 51 37 8 0 3 0 0 89 3 38
2014 First official language - English 68 26 6 0 0 0 0 94 1 253
2014 First official language - French 46 38 15 0 0 0 0 85 0 33
2011 First official language - English 65 25 7 0 1 0 1 91 1 417
2011 First official language - French 28 44 16 0 6 3 3 77 7 41

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 41 7 6 1 0 0 86 7 275
2018 First official language - French 33 52 6 0 8 0 0 85 8 37
2017 First official language - English 56 30 8 4 2 0 0 86 6 294
2017 First official language - French 33 45 10 8 3 0 0 79 11 38
2014 First official language - English 50 39 7 3 1 0 0 89 5 252
2014 First official language - French 30 48 12 3 6 0 0 79 9 33
2011 First official language - English 52 34 7 4 3 0 0 86 7 417
2011 First official language - French 26 41 21 4 3 3 3 71 7 41
2008 First official language - English 42 42 9 5 1 0 0 84 6 402
2008 First official language - French 39 41 11 7 0 0 2 82 7 46

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 28 14 8 2 0 0 77 10 275
2018 First official language - French 38 37 17 3 5 0 0 75 8 37
2017 First official language - English 52 28 11 5 2 1 0 81 7 294
2017 First official language - French 36 37 16 5 6 0 0 73 11 38
2014 First official language - English 39 34 14 7 5 0 0 73 12 253
2014 First official language - French 30 34 16 14 2 3 0 66 17 33
2011 First official language - English 45 25 13 8 8 1 0 71 16 417
2011 First official language - French 20 18 28 17 15 0 3 39 32 41

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 35 9 7 3 0 0 81 10 272
2018 First official language - French 32 43 21 0 5 0 0 74 5 36
2017 First official language - English 52 30 10 6 2 0 0 82 8 294
2017 First official language - French 38 35 13 5 8 0 0 73 13 38
2014 First official language - English 42 33 14 8 4 0 0 75 12 253
2014 First official language - French 30 31 30 3 6 0 0 60 9 33
2011 First official language - English 46 28 11 9 5 1 0 75 14 418
2011 First official language - French 16 30 23 13 15 0 3 47 29 41
2008 First official language - English 31 41 12 9 6 0 0 72 15 403
2008 First official language - French 22 39 11 22 7 0 0 61 28 46

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 25 16 14 5 1 1 64 19 275
2018 First official language - French 24 31 28 7 6 3 0 57 14 37
2017 First official language - English 44 23 15 11 4 2 1 69 15 294
2017 First official language - French 33 22 16 19 8 0 3 56 28 38
2014 First official language - English 39 25 18 9 6 3 0 66 15 253
2014 First official language - French 32 21 13 17 13 3 0 55 31 33
2011 First official language - English 44 20 12 9 10 5 0 68 20 417
2011 First official language - French 17 23 12 11 35 0 3 40 47 41
2008 First official language - English 30 31 17 9 9 4 1 64 19 403
2008 First official language - French 22 33 15 9 15 7 0 58 26 46
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 29 11 6 3 0 0 80 9 277
2018 First official language - French 44 29 20 6 0 0 0 73 6 37
2017 First official language - English 55 27 8 6 2 1 2 85 8 293
2017 First official language - French 36 40 16 3 5 0 0 76 8 38
2014 First official language - English 46 36 9 8 2 0 1 82 9 253
2014 First official language - French 24 61 7 0 2 3 2 90 3 33
2011 First official language - English 41 30 13 7 6 2 1 73 14 414
2011 First official language - French 23 29 11 24 11 0 3 53 36 41
2008 First official language - English 33 32 15 9 9 1 1 67 18 402
2008 First official language - French 20 26 24 22 7 0 2 47 29 46

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 36 7 9 3 0 0 81 12 278
2018 First official language - French 40 30 10 18 2 0 0 70 20 36
2017 First official language - English 50 31 7 7 3 0 1 83 10 294
2017 First official language - French 34 42 11 8 3 3 0 78 10 38
2014 First official language - English 46 33 9 9 3 0 0 80 12 253
2014 First official language - French 22 55 14 6 0 3 0 80 6 33
2011 First official language - English 40 31 11 11 6 0 0 72 17 414
2011 First official language - French 26 32 25 9 6 0 3 60 15 41
2008 First official language - English 31 34 12 13 9 0 0 66 22 401
2008 First official language - French 24 28 15 24 9 0 0 52 33 46

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 31 12 5 4 0 0 78 10 278
2018 First official language - French 36 43 10 7 3 0 0 79 11 37
2017 First official language - English 57 25 9 5 4 0 0 82 9 294
2017 First official language - French 41 29 11 11 6 3 0 72 17 38
2014 First official language - English 48 28 13 5 3 0 2 78 8 251
2014 First official language - French 27 49 22 2 0 0 0 76 2 33

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 32 35 17 8 4 4 0 70 12 277
2018 First official language - French 23 38 25 7 2 5 0 64 10 37
2017 First official language - English 41 37 10 7 1 3 0 80 9 292
2017 First official language - French 34 40 7 11 5 3 0 76 16 38
2014 First official language - English 36 39 12 2 5 5 0 79 8 253
2014 First official language - French 16 46 24 10 0 3 0 64 11 33
2011 First official language - English 36 28 13 8 9 5 1 69 18 417
2011 First official language - French 17 25 22 19 14 0 3 44 34 41

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 37 13 13 6 2 1 67 19 278
2018 First official language - French 20 38 21 18 0 2 0 59 19 36
2017 First official language - English 38 36 12 8 3 2 0 76 12 294
2017 First official language - French 29 45 16 5 5 0 0 74 11 38
2014 First official language - English 36 34 16 8 5 1 0 71 13 253
2014 First official language - French 16 37 28 16 2 0 0 53 19 33
2011 First official language - English 40 29 13 9 9 1 0 70 18 414
2011 First official language - French 19 25 16 7 22 8 3 50 32 41
2008 First official language - English 25 33 16 12 11 2 0 60 24 403
2008 First official language - French 17 37 15 13 17 0 0 54 30 46

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 20 28 22 18 7 4 1 50 26 277
2018 First official language - French 19 29 22 23 0 7 0 52 25 37
2017 First official language - English 27 37 17 9 6 4 0 66 16 294
2017 First official language - French 19 42 18 21 0 0 0 61 21 38
2014 First official language - English 26 38 17 9 5 4 0 67 15 253
2014 First official language - French 14 38 29 14 3 2 0 52 18 33
2011 First official language - English 23 37 16 12 6 5 1 63 20 415
2011 First official language - French 12 31 26 9 17 3 3 46 27 41
2008 First official language - English 13 37 17 18 11 4 0 52 30 401
2008 First official language - French 13 37 20 22 7 2 0 51 29 46

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 38 15 20 7 2 0 57 28 277
2018 First official language - French 20 24 25 24 5 2 0 45 30 37
2017 First official language - English 31 37 12 14 5 2 0 70 19 294
2017 First official language - French 19 41 24 13 3 0 0 60 16 38
2014 First official language - English 25 41 14 15 5 1 0 67 20 253
2014 First official language - French 20 41 26 9 3 0 0 61 13 33
2011 First official language - English 25 39 16 11 6 3 0 66 18 414
2011 First official language - French 17 33 25 17 6 0 3 51 24 41
2008 First official language - English 19 41 10 17 10 3 0 61 28 403
2008 First official language - French 17 35 17 24 7 0 0 52 30 46
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 29 37 18 11 5 0 0 67 15 277
2018 First official language - French 22 43 21 11 3 0 0 65 14 37
2017 First official language - English 33 39 12 10 4 1 1 73 15 294
2017 First official language - French 16 55 13 10 6 0 0 71 16 38
2014 First official language - English 27 42 17 9 5 0 0 69 14 253
2014 First official language - French 11 46 30 7 6 0 0 57 13 33
2011 First official language - English 26 35 16 12 10 0 0 62 22 417
2011 First official language - French 9 26 13 25 22 0 6 37 50 41

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 40 10 8 2 0 0 79 11 278
2018 First official language - French 29 47 11 13 0 0 0 76 13 37
2017 First official language - English 45 36 10 7 2 0 0 81 9 293
2017 First official language - French 26 45 13 10 6 0 0 71 16 38

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 26 19 18 8 9 2 50 28 276
2018 First official language - French 19 26 34 10 6 5 0 48 16 37
2017 First official language - English 22 30 13 13 7 13 2 61 24 293
2017 First official language - French 16 37 21 13 6 8 0 58 20 38
2014 First official language - English 13 39 20 18 4 5 1 55 24 253
2014 First official language - French 16 36 30 7 0 9 3 59 8 33

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 37 8 9 3 0 0 81 12 278
2018 First official language - French 42 34 18 6 0 0 0 76 6 37
2017 First official language - English 47 34 8 5 5 0 1 82 10 294
2017 First official language - French 37 40 11 10 3 0 0 76 13 38
2014 First official language - English 40 37 12 8 2 0 1 78 9 253
2014 First official language - French 29 44 24 3 0 0 0 73 3 33
2011 First official language - English 37 34 10 13 6 0 0 71 19 416
2011 First official language - French 15 28 23 23 6 0 6 46 30 41
2008 First official language - English 25 37 13 17 8 0 0 62 25 402
2008 First official language - French 20 28 17 28 7 0 0 48 35 46

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 25 15 6 4 2 3 74 10 84
2018 First official language - French 42 52 6 0 0 0 0 94 0 12
2017 First official language - English 49 28 13 3 3 3 1 80 7 96
2017 First official language - French 28 52 0 0 10 0 10 89 11 10
2014 First official language - English 36 39 10 5 3 2 4 81 9 101
2014 First official language - French 21 58 12 8 0 0 0 79 8 10

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 42 3 9 2 0 0 85 11 278
2018 First official language - French 31 45 10 6 3 0 4 80 9 37
2017 First official language - English 50 35 7 7 2 0 0 85 8 294
2017 First official language - French 36 55 0 3 3 0 3 94 6 38
2014 First official language - English 39 41 11 8 1 0 0 80 9 253
2014 First official language - French 26 52 19 3 0 0 0 78 3 33
2011 First official language - English 35 43 8 10 4 0 1 78 14 417
2011 First official language - French 22 45 11 9 8 3 3 70 18 41
2008 First official language - English 28 42 12 12 6 0 1 69 19 400
2008 First official language - French 24 37 17 17 4 0 0 61 22 46

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 41 10 5 2 0 0 83 7 278
2018 First official language - French 32 52 11 3 2 0 0 84 5 37
2017 First official language - English 48 35 9 7 1 0 0 83 8 294
2017 First official language - French 28 42 16 11 3 0 0 70 14 38
2014 First official language - English 43 40 12 3 2 0 0 83 5 253
2014 First official language - French 24 50 16 3 6 0 0 74 9 33
2011 First official language - English 44 33 12 6 4 0 0 78 10 417
2011 First official language - French 32 37 12 11 6 0 3 71 17 41
2008 First official language - English 30 40 16 9 5 0 0 71 14 403
2008 First official language - French 41 35 17 7 0 0 0 76 7 46

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 41 7 6 1 0 0 86 7 276
2018 First official language - French 41 42 7 3 7 0 0 83 10 36
2017 First official language - English 58 33 4 4 2 0 0 91 6 294
2017 First official language - French 41 34 16 3 6 0 0 75 8 38
2014 First official language - English 52 38 8 2 0 0 0 89 2 253
2014 First official language - French 33 46 10 3 7 0 0 79 10 33
2011 First official language - English 44 37 9 5 3 1 1 83 9 416
2011 First official language - French 29 42 16 3 8 0 3 73 11 41
2008 First official language - English 39 41 12 5 3 0 0 80 8 402
2008 First official language - French 35 54 7 2 2 0 0 89 4 46

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 32 18 12 6 1 1 64 18 276
2018 First official language - French 22 35 28 11 0 3 0 59 11 37
2017 First official language - English 42 32 11 10 4 1 0 75 14 293
2017 First official language - French 28 47 13 3 6 3 0 77 9 38
2014 First official language - English 29 38 16 12 4 0 0 68 16 253
2014 First official language - French 14 48 27 11 0 0 0 61 11 33
2011 First official language - English 31 31 17 11 9 1 0 63 20 417
2011 First official language - French 13 26 24 18 17 0 3 40 35 41
2008 First official language - English 18 34 17 18 11 1 0 53 30 403
2008 First official language - French 17 22 35 20 7 0 0 39 26 46

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 22 25 19 14 17 1 2 48 32 277
2018 First official language - French 23 18 26 22 7 0 4 43 30 37
2017 First official language - English 29 23 14 18 11 3 3 55 31 292
2017 First official language - French 18 42 18 5 14 0 3 62 19 38
2014 First official language - English 23 30 16 16 12 2 1 55 29 252
2014 First official language - French 8 43 21 8 11 6 3 57 21 33
2011 First official language - English 24 27 15 15 16 3 1 53 31 417
2011 First official language - French 16 28 18 11 17 4 4 49 32 41
2008 First official language - English 13 33 14 16 22 0 1 47 39 403
2008 First official language - French 22 39 7 20 11 0 2 62 31 46

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 40 11 10 4 0 0 75 14 272
2018 First official language - French 27 35 19 11 8 0 0 61 20 36
2017 First official language - English 41 38 8 8 5 0 0 78 14 293
2017 First official language - French 23 43 13 13 8 0 0 65 21 38
2014 First official language - English 34 40 11 10 5 0 0 74 15 253
2014 First official language - French 19 35 14 26 3 0 2 56 30 33
2011 First official language - English 39 33 12 8 7 0 0 73 15 416
2011 First official language - French 18 33 7 25 11 3 3 55 38 41

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 35 12 8 5 0 0 75 13 274
2018 First official language - French 21 49 18 6 6 0 0 70 11 36
2017 First official language - English 48 32 11 5 4 0 0 80 9 294
2017 First official language - French 28 32 27 5 8 0 0 60 14 38
2014 First official language - English 41 35 13 9 2 0 0 77 11 253
2014 First official language - French 21 34 25 16 3 0 0 55 20 33

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 35 13 8 3 0 0 76 11 276
2018 First official language - French 24 56 17 3 0 0 0 80 3 37
2017 First official language - English 52 29 9 6 2 0 1 82 9 294
2017 First official language - French 28 53 10 3 6 0 0 81 8 38
2014 First official language - English 43 40 10 6 1 0 0 83 7 253
2014 First official language - French 21 52 24 3 0 0 0 73 3 33
2011 First official language - English 44 36 12 4 2 1 0 81 7 416
2011 First official language - French 22 34 24 8 6 0 6 60 15 40

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 25 41 20 9 4 1 0 67 13 276
2018 First official language - French 17 29 34 11 6 3 0 47 17 37
2017 First official language - English 34 36 16 8 3 2 0 72 12 294
2017 First official language - French 13 63 11 8 3 3 0 78 11 38

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 32 13 7 4 0 0 76 11 278
2018 First official language - French 21 50 11 14 3 0 0 72 17 37
2017 First official language - English 52 29 9 7 3 0 0 81 11 294
2017 First official language - French 33 21 26 8 11 0 0 55 19 38
2014 First official language - English 38 38 9 8 6 0 0 77 14 253
2014 First official language - French 30 30 6 23 10 0 0 60 34 33
2011 First official language - English 42 30 9 8 10 0 0 73 18 417
2011 First official language - French 21 20 21 12 23 0 3 43 36 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 45 30 13 7 4 0 1 76 11 277
2018 First official language - French 36 42 16 0 0 0 6 83 0 37
2017 First official language - English 45 31 14 7 1 0 2 78 7 294
2017 First official language - French 38 48 8 3 0 0 3 88 3 36
2014 First official language - English 33 36 21 7 1 0 2 71 8 253
2014 First official language - French 39 37 14 3 6 0 0 76 9 33
2011 First official language - English 42 34 15 6 2 0 2 77 8 417
2011 First official language - French 31 32 12 11 3 0 11 71 16 41
2008 First official language - English 35 35 17 7 4 0 3 72 11 403
2008 First official language - French 22 46 22 4 4 0 2 69 9 46

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 First official language - English 16 45 39 277
2018 First official language - French 20 53 27 37
2017 First official language - English 13 53 34 294
2017 First official language - French 27 42 31 38
2014 First official language - English 16 56 28 253
2014 First official language - French 29 29 43 33
2011 First official language - English 18 52 30 416
2011 First official language - French 40 23 36 41

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 First official language - English 46 14 22 2 11 5 38
2017 First official language - French 20 19 52 10 0 0 10
2014 First official language - English 34 22 16 12 9999 15 42
2011 First official language - English 41 15 21 11 9999 13 72
2011 First official language - French 25 14 55 7 9999 0 15
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 42 5 2 1 0 0 93 3 275
2018 First official language - French 40 34 17 9 0 0 0 75 9 37
2017 First official language - English 60 31 4 3 1 0 0 92 4 294
2017 First official language - French 45 44 11 0 0 0 0 89 0 38
2014 First official language - English 53 38 6 3 0 0 0 91 3 253
2014 First official language - French 32 48 13 3 3 0 0 80 7 33
2011 First official language - English 50 36 8 3 2 1 0 87 5 417
2011 First official language - French 37 43 14 0 4 0 3 82 4 41
2008 First official language - English 47 38 10 3 2 0 0 85 5 402
2008 First official language - French 43 39 9 9 0 0 0 83 9 46

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 43 14 7 1 0 0 78 9 276
2018 First official language - French 23 32 24 18 0 3 0 57 18 37
2017 First official language - English 47 39 7 5 1 0 0 87 6 293
2017 First official language - French 27 58 8 5 3 0 0 84 8 38
2014 First official language - English 49 37 8 4 2 1 0 86 6 253
2014 First official language - French 34 46 13 3 3 0 0 80 7 33
2011 First official language - English 41 38 12 4 3 1 0 80 7 415
2011 First official language - French 36 39 13 3 6 0 3 78 8 41

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 4 20 43 19 12 0 2 31 24 277
2018 First official language - French 11 28 31 19 11 0 0 30 39 37
2017 First official language - English 3 19 37 25 14 0 2 39 22 293
2017 First official language - French 6 25 24 26 13 0 5 42 33 38
2014 First official language - English 6 18 43 23 9 0 0 32 24 253
2014 First official language - French 3 36 46 13 3 0 0 16 39 33
2011 First official language - English 6 16 35 27 11 1 3 40 23 413
2011 First official language - French 16 20 35 21 5 0 3 26 38 41
2008 First official language - English 7 25 42 16 8 0 1 25 32 402
2008 First official language - French 7 28 28 28 7 0 2 36 36 46

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 9 30 34 22 2 1 58 12 274
2018 First official language - French 0 26 26 30 14 2 2 46 27 37
2017 First official language - English 3 10 26 27 28 3 4 58 14 293
2017 First official language - French 6 19 26 29 21 0 0 50 25 38
2014 First official language - English 8 23 35 17 15 1 1 33 31 252
2014 First official language - French 4 22 39 26 6 4 0 33 27 32
2011 First official language - English 9 13 25 29 19 2 3 51 22 414
2011 First official language - French 26 25 14 20 8 5 3 31 54 41
2008 First official language - English 11 20 29 23 13 1 2 38 32 402
2008 First official language - French 11 30 30 9 15 2 2 25 43 46

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 13 15 35 21 13 1 2 36 29 272
2018 First official language - French 10 36 32 18 2 0 3 21 46 37
2017 First official language - English 7 14 27 23 21 3 5 48 23 293
2017 First official language - French 13 27 31 13 13 3 0 27 42 38
2014 First official language - English 8 17 30 25 15 2 3 42 26 253
2014 First official language - French 3 35 31 29 3 0 0 32 37 33
2011 First official language - English 7 14 28 24 18 5 5 47 22 414
2011 First official language - French 19 24 35 13 2 2 6 16 46 41
2008 First official language - English 8 20 32 23 11 2 3 36 30 402
2008 First official language - French 15 35 30 11 4 0 4 16 52 46

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 7 27 37 23 1 2 62 10 272
2018 First official language - French 5 14 17 45 14 2 3 62 19 37
2017 First official language - English 1 5 24 33 31 1 5 69 6 292
2017 First official language - French 3 7 31 29 18 3 8 53 11 38
2014 First official language - English 2 8 25 40 22 0 2 64 10 251
2014 First official language - French 0 7 51 25 16 0 0 42 7 33
2011 First official language - English 3 6 23 34 27 3 5 66 9 414
2011 First official language - French 16 17 34 16 6 5 6 25 37 41
2008 First official language - English 3 8 28 37 17 1 5 57 12 403
2008 First official language - French 11 24 35 24 4 0 2 29 36 46

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 20 32 21 17 1 1 39 28 275
2018 First official language - French 0 32 20 27 15 0 5 45 34 37
2017 First official language - English 8 16 27 20 24 2 4 46 25 293
2017 First official language - French 8 21 29 24 15 0 3 40 30 38
2014 First official language - English 18 18 37 17 9 0 0 26 37 253
2014 First official language - French 12 37 38 11 2 0 0 14 48 33
2011 First official language - English 9 19 29 21 17 1 3 40 30 414
2011 First official language - French 15 37 24 10 7 0 7 18 56 41
2008 First official language - English 13 20 32 20 11 2 1 32 34 401
2008 First official language - French 9 25 27 20 11 0 7 34 37 44

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 3 5 22 33 30 2 4 68 9 273
2018 First official language - French 6 11 21 27 23 3 7 57 20 37
2017 First official language - English 2 5 15 33 34 5 7 75 8 292
2017 First official language - French 3 10 34 29 13 11 0 47 15 38
2014 First official language - English 3 8 26 32 24 2 5 59 12 253
2014 First official language - French 0 17 19 49 5 5 5 59 19 33
2011 First official language - English 2 7 21 32 28 4 7 67 10 412
2011 First official language - French 3 29 21 17 21 6 5 42 35 41
2008 First official language - English 3 9 21 33 25 3 6 64 13 403
2008 First official language - French 7 24 30 20 11 2 7 33 33 46

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 10 13 29 26 18 3 1 46 24 275
2018 First official language - French 15 8 33 23 15 6 0 40 25 37
2017 First official language - English 7 12 29 18 26 4 5 48 21 292
2017 First official language - French 6 19 42 26 5 0 2 32 25 38
2014 First official language - English 8 13 36 23 15 1 4 40 22 253
2014 First official language - French 0 27 27 36 9 0 0 46 27 33

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 43 29 10 10 7 0 0 72 17 276
2018 First official language - French 51 34 2 6 7 0 0 85 13 37
2017 First official language - English 47 29 8 10 6 0 0 76 15 292
2017 First official language - French 31 58 5 0 3 3 0 91 3 38
2014 First official language - English 44 30 9 12 4 1 0 75 16 253
2014 First official language - French 32 53 13 2 0 0 0 85 2 33

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 47 34 7 9 2 0 0 82 11 275
2018 First official language - French 46 41 8 0 6 0 0 87 6 37
2017 First official language - English 52 35 5 6 2 0 0 87 8 294
2017 First official language - French 49 35 5 8 3 0 0 84 11 38
2014 First official language - English 39 45 11 4 2 0 0 84 6 253
2014 First official language - French 35 58 7 0 0 0 0 93 0 33

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 41 38 11 6 3 1 0 80 8 276
2018 First official language - French 47 26 19 3 6 0 0 73 9 37

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 53 31 11 1 1 2 0 87 2 275
2018 First official language - French 43 41 10 5 0 0 0 85 5 37
2017 First official language - English 58 25 11 2 2 2 0 85 4 292
2017 First official language - French 28 55 13 0 3 0 0 84 3 38
2014 First official language - English 57 28 10 2 1 2 0 86 4 252
2014 First official language - French 37 50 9 3 0 0 0 88 3 33

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 46 36 11 5 0 1 0 83 5 275
2018 First official language - French 44 33 17 3 2 0 0 77 5 37
2017 First official language - English 54 31 10 3 2 1 0 86 4 294
2017 First official language - French 36 50 6 6 0 3 0 88 6 38
2014 First official language - English 51 36 8 3 1 1 0 88 4 252
2014 First official language - French 35 55 10 0 0 0 0 90 0 33
2011 First official language - English 45 29 11 8 5 2 0 76 13 417
2011 First official language - French 21 23 31 6 14 3 3 47 20 41

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 32 10 3 1 0 0 86 4 273
2018 First official language - French 50 33 11 6 0 0 0 83 6 37
2017 First official language - English 60 29 6 3 2 0 0 90 5 294
2017 First official language - French 39 51 5 0 6 0 0 89 6 38
2014 First official language - English 58 32 6 3 1 0 0 91 4 251
2014 First official language - French 43 41 15 0 0 0 0 85 0 33
2011 First official language - English 52 30 8 4 5 1 0 83 9 415
2011 First official language - French 25 31 23 9 10 0 3 57 20 41
2008 First official language - English 38 39 12 5 6 0 0 78 11 402
2008 First official language - French 26 48 9 11 7 0 0 74 17 46

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 36 19 9 5 2 1 66 15 275
2018 First official language - French 15 38 28 5 9 2 3 57 14 37
2017 First official language - English 33 37 14 9 4 3 1 73 13 293
2017 First official language - French 16 39 26 8 8 0 3 56 17 38
2014 First official language - English 33 42 14 7 4 0 0 76 11 252
2014 First official language - French 16 30 46 8 0 0 0 46 8 33

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 48 33 10 6 2 1 1 82 8 277
2018 First official language - French 32 47 12 6 2 0 0 80 9 37
2017 First official language - English 55 31 7 4 1 1 1 88 5 292
2017 First official language - French 44 32 13 5 6 0 0 76 11 38
2014 First official language - English 52 36 6 2 1 2 0 90 3 253
2014 First official language - French 38 44 12 3 0 0 2 84 4 33
2011 First official language - English 51 28 7 5 6 3 0 82 11 417
2011 First official language - French 25 40 13 10 8 0 3 68 19 41
2008 First official language - English 39 35 9 8 5 3 1 77 14 403
2008 First official language - French 30 30 24 9 4 2 0 62 13 46

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 42 38 13 4 1 0 1 81 5 274
2018 First official language - French 28 46 19 6 0 2 0 75 6 37

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 31 17 10 9 4 2 62 20 276
2018 First official language - French 15 42 23 5 8 7 0 61 14 37
2017 First official language - English 32 29 13 9 7 7 4 68 17 293
2017 First official language - French 15 45 10 15 8 3 3 64 25 38
2014 First official language - English 30 31 18 12 4 4 2 64 17 253
2014 First official language - French 9 44 28 3 10 5 0 56 14 33
2011 First official language - English 29 30 12 13 9 5 1 63 24 418
2011 First official language - French 17 17 23 23 14 0 5 36 39 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 17 21 7 5 22 5 56 15 276
2018 First official language - French 19 30 20 7 3 21 0 62 13 37
2017 First official language - English 27 19 17 7 4 21 5 62 15 294
2017 First official language - French 21 32 13 3 13 18 0 65 20 38
2014 First official language - English 28 25 18 5 3 16 4 67 10 253
2014 First official language - French 15 32 20 5 0 23 6 65 7 33

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 38 30 17 5 2 7 1 73 8 277
2018 First official language - French 30 46 6 8 3 7 0 82 12 37
2017 First official language - English 46 30 12 2 4 5 0 81 6 294
2017 First official language - French 28 42 8 10 6 5 0 74 17 38
2014 First official language - English 45 33 14 2 2 3 0 80 5 253
2014 First official language - French 36 35 23 0 0 3 3 76 0 33
2011 First official language - English 49 32 10 5 3 2 0 82 8 417
2011 First official language - French 29 27 26 5 11 0 3 57 17 41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 19 21 3 2 26 5 62 7 276
2018 First official language - French 22 33 14 0 3 27 0 77 4 37
2017 First official language - English 29 15 16 2 2 28 6 68 7 294
2017 First official language - French 29 22 21 6 5 16 0 61 13 37
2014 First official language - English 27 25 18 2 1 22 6 71 5 253
2014 First official language - French 21 35 17 0 0 19 8 77 0 33

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 40 31 17 2 1 7 1 78 4 276
2018 First official language - French 37 36 8 3 3 13 0 84 7 37
2017 First official language - English 54 27 9 2 2 6 0 86 4 294
2017 First official language - French 36 34 14 5 3 8 0 76 8 38
2014 First official language - English 48 32 12 2 0 5 0 85 3 253
2014 First official language - French 31 54 9 0 0 7 0 91 0 33
2011 First official language - English 51 31 7 4 3 4 0 85 8 417
2011 First official language - French 42 24 24 3 7 0 0 66 10 41
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 57 27 9 4 2 0 0 84 6 278
2018 First official language - French 47 29 15 10 0 0 0 76 10 37
2017 First official language - English 61 23 6 3 4 2 1 87 7 294
2017 First official language - French 41 40 5 8 6 0 0 81 14 38

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 34 50 11 4 1 0 0 84 5 276
2018 First official language - French 19 44 21 3 6 7 0 68 10 37
2017 First official language - English 35 44 11 6 2 2 0 81 8 294
2017 First official language - French 15 34 22 15 8 5 0 52 25 38

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 42 16 10 5 0 0 70 14 277
2018 First official language - French 27 42 8 12 5 6 0 73 18 37
2017 First official language - English 27 48 12 8 3 1 0 77 11 294
2017 First official language - French 15 44 19 11 8 3 0 61 19 38

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 28 23 12 11 0 0 53 23 279
2018 First official language - French 13 40 21 13 11 0 3 54 24 35
2017 First official language - English 27 34 18 7 13 0 1 62 20 293
2017 First official language - French 18 25 14 24 19 0 0 43 43 38

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 19 35 24 13 8 0 0 54 21 277
2018 First official language - French 14 34 32 17 3 0 0 48 20 35
2017 First official language - English 25 30 26 14 4 0 1 56 18 294
2017 First official language - French 18 24 31 16 11 0 0 42 27 38

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 37 37 14 7 3 0 1 76 10 276
2018 First official language - French 34 23 22 6 11 0 3 59 18 34
2017 First official language - English 43 33 15 5 2 0 2 78 7 294
2017 First official language - French 31 24 18 18 6 0 3 57 25 38

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 26 31 18 12 12 0 1 57 25 277
2018 First official language - French 18 24 26 20 11 0 0 42 32 36
2017 First official language - English 29 27 22 10 11 0 1 57 21 294
2017 First official language - French 15 24 34 16 11 0 0 39 27 38

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 22 14 5 5 0 2 75 11 278
2018 First official language - French 47 9 16 10 16 0 3 57 27 35
2017 First official language - English 50 26 10 5 4 0 5 80 10 294
2017 First official language - French 23 24 24 11 16 0 2 48 27 38

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 30 29 21 12 8 0 0 59 20 276
2018 First official language - French 28 23 15 18 16 0 0 51 34 36
2017 First official language - English 32 34 18 10 7 0 0 65 16 293
2017 First official language - French 7 24 35 21 13 0 0 31 34 38

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 27 42 19 6 5 0 1 70 11 273
2018 First official language - French 18 35 22 16 4 6 0 56 21 37
2017 First official language - English 35 38 15 7 4 1 1 74 11 293
2017 First official language - French 20 37 29 8 6 0 0 57 14 38

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 28 38 21 8 5 0 0 66 13 271
2018 First official language - French 21 24 37 6 5 3 3 48 12 37
2017 First official language - English 32 33 21 8 4 1 1 67 12 293
2017 First official language - French 13 42 29 3 11 0 3 56 14 38

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 31 36 16 11 5 0 1 68 16 273
2018 First official language - French 22 30 38 6 3 0 0 52 10 37
2017 First official language - English 40 31 17 6 4 1 1 73 10 293
2017 First official language - French 21 39 26 11 3 0 0 60 13 38

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 36 34 18 6 5 0 0 71 11 270
2018 First official language - French 32 38 22 2 5 0 0 70 8 37
2017 First official language - English 36 35 15 9 4 1 0 72 13 293
2017 First official language - French 34 42 19 6 0 0 0 76 6 38

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 54 27 11 5 3 0 0 81 7 270
2018 First official language - French 50 30 9 11 0 0 0 80 11 37
2017 First official language - English 51 27 14 6 2 0 1 78 8 294
2017 First official language - French 35 32 13 13 6 0 0 68 19 38

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 73 15 7 2 2 1 1 89 3 274
2018 First official language - French 52 30 6 6 3 3 0 85 9 37

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 74 15 6 3 2 0 1 89 5 273
2018 First official language - French 71 12 0 9 6 3 0 85 15 37
2017 First official language - English 72 14 6 4 3 1 1 87 7 293
2017 First official language - French 58 26 5 6 5 0 0 84 11 38

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 31 12 3 2 0 0 83 5 279
2018 First official language - French 53 38 3 3 3 0 0 90 6 37
2017 First official language - English 53 29 9 6 3 0 0 82 9 294
2017 First official language - French 47 31 13 8 0 0 0 78 8 38

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 51 23 16 5 5 0 0 74 9 279
2018 First official language - French 51 25 8 5 9 0 2 78 14 37
2017 First official language - English 54 26 10 6 3 0 1 81 9 294
2017 First official language - French 54 21 14 8 3 0 0 75 11 38

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 55 15 6 1 1 1 21 91 2 275
2018 First official language - French 53 21 3 6 3 0 14 86 10 37
2017 First official language - English 53 18 4 3 2 0 20 89 6 293
2017 First official language - French 47 29 0 8 0 0 16 90 10 38

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 67 20 7 1 1 1 3 91 2 278
2018 First official language - French 80 8 3 0 3 0 6 93 3 37
2017 First official language - English 64 21 6 3 1 0 5 90 4 293
2017 First official language - French 73 13 3 3 6 0 3 89 9 38

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 58 24 7 6 3 0 1 84 9 279
2018 First official language - French 71 6 15 0 6 0 2 79 7 37
2017 First official language - English 58 22 11 4 3 1 2 82 7 294
2017 First official language - French 70 11 5 8 6 0 0 81 14 37

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 44 36 12 5 2 0 1 81 7 279
2018 First official language - French 52 24 18 3 0 0 2 78 3 36
2017 First official language - English 46 38 9 5 1 0 1 85 7 292
2017 First official language - French 37 34 21 8 0 0 0 71 8 38

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 17 35 34 9 4 0 0 52 14 279
2018 First official language - French 19 31 35 13 3 0 0 49 16 37
2017 First official language - English 15 37 38 8 1 0 0 53 10 294
2017 First official language - French 11 44 34 5 6 0 0 55 11 38

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 8 17 40 25 10 0 0 35 25 274
2018 First official language - French 2 11 47 27 13 0 0 40 12 37
2017 First official language - English 4 14 43 27 11 0 0 39 18 293
2017 First official language - French 3 13 39 25 19 0 0 45 16 38
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 32 24 9 9 1 0 24 76 278
2018 First official language - French 17 50 8 11 11 0 3 17 83 37
2017 First official language - English 22 32 22 11 9 3 0 23 77 294
2017 First official language - French 18 23 24 21 14 0 0 18 82 38

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 16 205
2018 First official language - French 14 29
2017 First official language - English 16 218
2017 First official language - French 13 31

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 24 205
2018 First official language - French 17 29
2017 First official language - English 31 218
2017 First official language - French 30 31

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 31 205
2018 First official language - French 7 29
2017 First official language - English 28 218
2017 First official language - French 17 31

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 44 205
2018 First official language - French 58 29
2017 First official language - English 49 218
2017 First official language - French 55 31

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 First official language - English 3 205
2018 First official language - French 10 29
2017 First official language - English 5 218
2017 First official language - French 13 31

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 First official language - English 35 205
2018 First official language - French 23 29

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 First official language - English 36 205
2018 First official language - French 22 29
2017 First official language - English 41 218
2017 First official language - French 51 31

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 First official language - English 10 45 18 8 5 15 200
2018 First official language - French 11 37 15 14 11 11 28
2017 First official language - English 9 56 13 7 3 13 212
2017 First official language - French 9 38 6 13 7 26 31

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 First official language - English 43 57 205
2018 First official language - French 60 40 27

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 56 17 10 6 2 1 8 81 8 277
2018 First official language - French 54 18 7 8 0 0 14 84 9 36

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 23 33 14 17 8 2 3 59 26 205
2018 First official language - French 27 40 15 7 0 4 7 75 8 29
2017 First official language - English 25 29 11 19 11 2 3 57 32 220
2017 First official language - French 25 10 26 16 20 0 3 36 37 31

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 First official language - English 7 21 21 20 23 2 6 31 47 205
2018 First official language - French 14 26 27 3 10 4 16 50 16 29
2017 First official language - English 7 14 15 19 34 5 6 24 59 220
2017 First official language - French 6 9 35 17 26 0 6 17 45 31
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