2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 45 8 2 3 0 0 88 5 94
2018 3 to 10 years in current department or agency 34 45 13 8 1 0 0 79 9 90
2018 11 to 20 years in current department or agency 37 48 8 5 2 0 0 85 7 78
2018 More than 20 years in current department or agency 31 52 11 4 2 0 0 82 6 46
2017 Less than 3 years in current department or agency 42 48 5 3 2 0 0 90 5 77
2017 3 to 10 years in current department or agency 35 48 11 6 1 0 0 82 7 102
2017 11 to 20 years in current department or agency 56 33 6 2 2 0 0 90 5 87
2017 More than 20 years in current department or agency 38 41 11 9 0 0 0 79 9 61
2014 Less than 3 years in current department or agency 24 70 7 0 0 0 0 93 0 26
2014 3 to 10 years in current department or agency 32 46 14 4 4 0 0 78 8 128
2014 11 to 20 years in current department or agency 43 43 9 4 0 0 0 87 4 73
2014 More than 20 years in current department or agency 19 67 9 0 5 0 0 86 5 56

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 47 43 5 3 1 0 0 90 5 93
2018 3 to 10 years in current department or agency 33 38 10 15 4 0 0 70 19 90
2018 11 to 20 years in current department or agency 28 44 13 12 3 0 0 72 15 78
2018 More than 20 years in current department or agency 27 41 14 13 4 0 0 69 17 47
2017 Less than 3 years in current department or agency 52 31 3 9 1 0 3 86 11 77
2017 3 to 10 years in current department or agency 32 39 11 11 8 0 0 70 19 102
2017 11 to 20 years in current department or agency 41 43 3 8 5 0 0 84 13 87
2017 More than 20 years in current department or agency 36 31 10 11 11 0 0 67 23 61

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 36 6 1 1 0 0 92 2 91
2018 3 to 10 years in current department or agency 50 39 9 2 1 0 0 88 3 89
2018 11 to 20 years in current department or agency 62 32 6 0 0 0 0 94 0 77
2018 More than 20 years in current department or agency 55 35 8 0 2 0 0 90 2 46
2017 Less than 3 years in current department or agency 64 24 5 5 1 0 0 89 6 77
2017 3 to 10 years in current department or agency 64 24 8 3 1 0 0 88 4 102
2017 11 to 20 years in current department or agency 78 15 6 0 1 0 0 93 1 87
2017 More than 20 years in current department or agency 67 31 2 0 0 0 0 98 0 61
2014 Less than 3 years in current department or agency 60 34 7 0 0 0 0 93 0 26
2014 3 to 10 years in current department or agency 65 23 11 1 1 0 0 87 1 128
2014 11 to 20 years in current department or agency 74 22 4 0 0 0 0 96 0 73
2014 More than 20 years in current department or agency 59 40 1 0 0 0 0 99 0 56

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 37 6 0 3 0 0 91 3 93
2018 3 to 10 years in current department or agency 36 48 7 10 0 0 0 83 10 90
2018 11 to 20 years in current department or agency 42 46 5 5 2 0 0 88 8 78
2018 More than 20 years in current department or agency 40 39 13 4 4 0 0 79 9 46
2017 Less than 3 years in current department or agency 62 24 9 4 1 0 0 86 5 77
2017 3 to 10 years in current department or agency 48 29 12 9 2 0 0 77 11 102
2017 11 to 20 years in current department or agency 59 33 3 2 2 0 0 92 5 87
2017 More than 20 years in current department or agency 44 41 10 2 3 0 0 85 5 61
2014 Less than 3 years in current department or agency 42 55 4 0 0 0 0 96 0 26
2014 3 to 10 years in current department or agency 48 36 9 4 3 0 0 84 8 128
2014 11 to 20 years in current department or agency 54 38 5 3 0 0 0 92 3 73
2014 More than 20 years in current department or agency 41 44 9 4 1 0 0 86 5 55

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 21 7 1 3 0 0 90 4 93
2018 3 to 10 years in current department or agency 39 27 21 10 2 1 0 67 12 90
2018 11 to 20 years in current department or agency 38 41 10 10 1 0 0 79 11 78
2018 More than 20 years in current department or agency 35 33 20 8 4 0 0 68 12 46
2017 Less than 3 years in current department or agency 66 18 11 4 0 0 0 84 4 77
2017 3 to 10 years in current department or agency 38 40 12 5 2 3 0 80 7 102
2017 11 to 20 years in current department or agency 60 20 10 5 4 1 0 81 8 87
2017 More than 20 years in current department or agency 38 36 15 5 7 0 0 73 12 61
2014 Less than 3 years in current department or agency 44 40 9 0 8 0 0 83 8 26
2014 3 to 10 years in current department or agency 41 33 14 8 4 1 0 74 12 128
2014 11 to 20 years in current department or agency 38 38 9 15 0 0 0 77 15 73
2014 More than 20 years in current department or agency 29 30 25 5 10 0 2 59 15 56

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 65 25 6 2 3 0 0 90 5 92
2018 3 to 10 years in current department or agency 32 38 19 8 3 0 0 71 11 90
2018 11 to 20 years in current department or agency 37 47 7 6 3 0 0 84 9 75
2018 More than 20 years in current department or agency 35 39 11 11 4 0 0 74 16 46
2017 Less than 3 years in current department or agency 64 23 6 6 0 0 0 87 6 77
2017 3 to 10 years in current department or agency 35 43 15 6 1 0 0 78 7 102
2017 11 to 20 years in current department or agency 59 22 9 5 4 1 0 82 8 87
2017 More than 20 years in current department or agency 44 30 12 7 7 0 0 75 14 61
2014 Less than 3 years in current department or agency 52 28 18 3 0 0 0 79 3 26
2014 3 to 10 years in current department or agency 42 33 15 6 5 0 0 75 10 128
2014 11 to 20 years in current department or agency 43 33 11 11 2 0 0 76 13 73
2014 More than 20 years in current department or agency 30 34 21 9 5 0 0 65 14 56

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 26 15 10 3 2 0 72 12 93
2018 3 to 10 years in current department or agency 35 25 18 14 7 0 0 61 21 90
2018 11 to 20 years in current department or agency 31 27 18 13 7 3 1 61 21 78
2018 More than 20 years in current department or agency 30 27 22 13 6 2 0 58 19 46
2017 Less than 3 years in current department or agency 46 26 14 7 5 1 1 73 12 77
2017 3 to 10 years in current department or agency 34 26 18 14 5 3 0 62 20 102
2017 11 to 20 years in current department or agency 52 17 14 11 5 0 1 70 16 87
2017 More than 20 years in current department or agency 44 18 18 12 2 5 2 67 14 61
2014 Less than 3 years in current department or agency 36 33 19 8 5 0 0 69 13 26
2014 3 to 10 years in current department or agency 36 20 19 11 10 3 0 58 22 128
2014 11 to 20 years in current department or agency 45 26 11 13 3 3 0 73 16 73
2014 More than 20 years in current department or agency 34 29 21 7 3 4 2 67 11 56
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 63 23 11 1 1 0 0 86 2 94
2018 3 to 10 years in current department or agency 43 30 10 14 3 0 0 73 17 90
2018 11 to 20 years in current department or agency 51 31 11 7 1 0 0 81 8 79
2018 More than 20 years in current department or agency 35 38 21 2 4 0 0 73 6 46
2017 Less than 3 years in current department or agency 62 23 6 4 1 1 3 88 5 77
2017 3 to 10 years in current department or agency 43 30 13 9 3 1 1 75 12 101
2017 11 to 20 years in current department or agency 55 32 7 1 2 1 1 89 4 87
2017 More than 20 years in current department or agency 51 30 6 8 3 0 2 82 12 61
2014 Less than 3 years in current department or agency 53 33 0 8 3 0 3 89 11 26
2014 3 to 10 years in current department or agency 41 40 11 5 2 1 1 83 6 128
2014 11 to 20 years in current department or agency 51 36 2 9 2 0 0 86 11 73
2014 More than 20 years in current department or agency 37 40 16 5 0 0 2 78 6 56

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 29 9 6 2 0 0 83 8 94
2018 3 to 10 years in current department or agency 39 37 5 16 2 0 0 76 18 89
2018 11 to 20 years in current department or agency 43 40 6 7 4 0 0 83 11 79
2018 More than 20 years in current department or agency 32 41 9 15 4 0 0 72 19 47
2017 Less than 3 years in current department or agency 63 16 10 6 0 1 3 83 7 77
2017 3 to 10 years in current department or agency 41 35 11 5 7 1 1 77 12 102
2017 11 to 20 years in current department or agency 48 39 3 7 2 0 0 87 9 87
2017 More than 20 years in current department or agency 44 36 5 10 5 0 0 80 15 61
2014 Less than 3 years in current department or agency 63 24 4 9 0 0 0 87 9 26
2014 3 to 10 years in current department or agency 40 37 12 7 2 2 1 78 9 128
2014 11 to 20 years in current department or agency 50 34 5 9 3 0 0 83 12 73
2014 More than 20 years in current department or agency 34 42 11 9 2 0 2 77 11 56

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 27 10 0 4 0 0 86 4 94
2018 3 to 10 years in current department or agency 42 25 13 12 8 0 0 67 20 90
2018 11 to 20 years in current department or agency 43 41 9 6 1 0 0 83 7 79
2018 More than 20 years in current department or agency 36 39 17 4 4 0 0 75 8 47
2017 Less than 3 years in current department or agency 65 18 9 8 0 0 0 83 8 77
2017 3 to 10 years in current department or agency 43 33 11 4 9 0 1 76 13 102
2017 11 to 20 years in current department or agency 57 27 8 4 2 2 0 86 6 87
2017 More than 20 years in current department or agency 58 18 10 10 5 0 0 76 15 61
2014 Less than 3 years in current department or agency 60 22 9 0 7 0 3 84 7 26
2014 3 to 10 years in current department or agency 40 33 16 6 3 1 1 75 9 127
2014 11 to 20 years in current department or agency 52 27 12 7 1 0 0 79 8 72
2014 More than 20 years in current department or agency 47 33 11 2 2 0 4 84 4 56

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 28 18 1 2 5 0 78 4 93
2018 3 to 10 years in current department or agency 23 38 19 11 4 5 0 64 16 90
2018 11 to 20 years in current department or agency 28 39 17 9 4 3 0 69 13 79
2018 More than 20 years in current department or agency 27 38 19 10 4 2 0 66 15 47
2017 Less than 3 years in current department or agency 50 31 9 5 0 5 0 86 5 76
2017 3 to 10 years in current department or agency 29 49 10 7 1 3 0 81 9 101
2017 11 to 20 years in current department or agency 44 34 2 14 3 2 0 80 18 87
2017 More than 20 years in current department or agency 36 29 23 3 5 3 0 68 8 61
2014 Less than 3 years in current department or agency 47 35 15 0 0 3 0 84 0 26
2014 3 to 10 years in current department or agency 32 38 15 3 6 6 0 74 10 128
2014 11 to 20 years in current department or agency 38 38 12 5 2 4 0 80 7 73
2014 More than 20 years in current department or agency 29 48 11 1 4 5 0 82 6 56

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 30 12 6 2 3 1 78 9 94
2018 3 to 10 years in current department or agency 20 39 14 17 8 1 1 60 26 90
2018 11 to 20 years in current department or agency 25 37 13 20 2 2 0 64 23 78
2018 More than 20 years in current department or agency 15 43 19 14 9 0 0 58 23 47
2017 Less than 3 years in current department or agency 53 28 11 3 1 4 0 84 4 77
2017 3 to 10 years in current department or agency 27 46 15 9 2 1 0 74 11 102
2017 11 to 20 years in current department or agency 39 34 9 9 7 2 0 74 17 87
2017 More than 20 years in current department or agency 28 38 16 13 5 0 0 66 18 61
2014 Less than 3 years in current department or agency 42 43 8 4 0 0 3 88 4 26
2014 3 to 10 years in current department or agency 32 33 21 7 6 2 0 66 13 128
2014 11 to 20 years in current department or agency 37 32 13 14 4 0 0 69 18 73
2014 More than 20 years in current department or agency 30 37 19 11 4 0 0 67 15 56

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 33 25 17 15 4 6 1 62 21 94
2018 3 to 10 years in current department or agency 17 27 26 18 8 4 0 46 28 90
2018 11 to 20 years in current department or agency 15 32 21 22 6 4 0 49 29 78
2018 More than 20 years in current department or agency 13 30 28 23 7 0 0 43 30 47
2017 Less than 3 years in current department or agency 41 28 19 4 4 4 0 72 8 77
2017 3 to 10 years in current department or agency 19 43 22 11 3 3 0 64 14 102
2017 11 to 20 years in current department or agency 26 41 8 14 8 2 0 69 23 87
2017 More than 20 years in current department or agency 18 36 20 11 8 7 0 58 21 61
2014 Less than 3 years in current department or agency 38 31 25 0 3 0 3 71 3 26
2014 3 to 10 years in current department or agency 24 35 21 8 7 4 0 62 16 128
2014 11 to 20 years in current department or agency 26 41 12 12 3 5 0 71 16 73
2014 More than 20 years in current department or agency 17 46 18 13 2 4 0 65 16 56

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 39 10 14 6 3 0 70 20 94
2018 3 to 10 years in current department or agency 14 33 20 19 9 5 0 49 30 90
2018 11 to 20 years in current department or agency 15 36 17 26 6 0 0 51 32 78
2018 More than 20 years in current department or agency 9 40 15 28 9 0 0 49 36 47
2017 Less than 3 years in current department or agency 39 34 10 12 1 3 0 75 14 77
2017 3 to 10 years in current department or agency 25 40 13 15 6 1 0 65 22 102
2017 11 to 20 years in current department or agency 29 40 10 14 5 2 0 71 19 87
2017 More than 20 years in current department or agency 26 34 20 10 8 2 0 61 19 61
2014 Less than 3 years in current department or agency 28 54 10 4 3 0 0 82 7 26
2014 3 to 10 years in current department or agency 24 35 20 13 7 1 0 60 20 128
2014 11 to 20 years in current department or agency 31 38 9 19 4 0 0 68 23 73
2014 More than 20 years in current department or agency 15 55 15 13 2 0 0 70 15 56
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 38 8 8 1 0 0 84 9 94
2018 3 to 10 years in current department or agency 25 32 22 14 8 0 0 57 21 89
2018 11 to 20 years in current department or agency 23 42 21 7 7 0 0 64 14 79
2018 More than 20 years in current department or agency 13 41 26 18 2 0 0 54 20 47
2017 Less than 3 years in current department or agency 46 32 7 10 1 0 3 81 12 77
2017 3 to 10 years in current department or agency 28 39 14 12 6 1 0 68 18 102
2017 11 to 20 years in current department or agency 27 50 10 9 4 0 0 77 13 87
2017 More than 20 years in current department or agency 24 40 15 11 8 2 0 65 20 61
2014 Less than 3 years in current department or agency 30 42 21 4 3 0 0 72 7 26
2014 3 to 10 years in current department or agency 26 40 18 12 5 0 0 65 17 128
2014 11 to 20 years in current department or agency 26 47 17 5 4 0 0 74 9 73
2014 More than 20 years in current department or agency 18 46 21 7 6 1 0 65 14 56

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 32 9 6 1 0 0 84 7 94
2018 3 to 10 years in current department or agency 32 44 12 8 4 0 0 76 12 90
2018 11 to 20 years in current department or agency 32 41 17 9 1 0 0 73 11 79
2018 More than 20 years in current department or agency 31 51 2 15 2 0 0 82 17 47
2017 Less than 3 years in current department or agency 49 32 8 12 0 0 0 81 12 77
2017 3 to 10 years in current department or agency 38 34 14 7 7 0 0 72 13 102
2017 11 to 20 years in current department or agency 46 43 5 3 2 0 0 89 6 87
2017 More than 20 years in current department or agency 38 40 12 8 2 0 0 78 10 60

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 22 22 21 10 6 17 2 54 19 94
2018 3 to 10 years in current department or agency 17 26 16 18 11 9 3 49 33 90
2018 11 to 20 years in current department or agency 22 30 20 21 4 3 0 54 26 79
2018 More than 20 years in current department or agency 13 29 32 17 8 0 0 42 26 45
2017 Less than 3 years in current department or agency 31 19 10 13 2 25 0 66 21 77
2017 3 to 10 years in current department or agency 13 35 14 15 12 9 3 53 31 102
2017 11 to 20 years in current department or agency 28 29 12 12 6 8 5 65 21 87
2017 More than 20 years in current department or agency 12 47 18 8 8 6 0 63 18 60
2014 Less than 3 years in current department or agency 6 42 29 10 0 14 0 55 12 26
2014 3 to 10 years in current department or agency 14 35 18 21 2 6 2 54 26 128
2014 11 to 20 years in current department or agency 21 40 16 16 3 3 1 63 19 73
2014 More than 20 years in current department or agency 7 46 27 10 8 2 0 54 18 56

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 29 9 4 1 0 0 86 5 94
2018 3 to 10 years in current department or agency 39 36 8 11 5 0 0 76 16 90
2018 11 to 20 years in current department or agency 43 37 7 11 1 0 0 81 12 79
2018 More than 20 years in current department or agency 30 48 12 9 2 0 0 78 10 47
2017 Less than 3 years in current department or agency 60 24 5 6 3 0 3 86 9 77
2017 3 to 10 years in current department or agency 37 38 10 6 9 0 1 75 15 102
2017 11 to 20 years in current department or agency 47 38 8 2 3 1 0 86 6 87
2017 More than 20 years in current department or agency 41 36 12 8 3 0 0 77 11 61
2014 Less than 3 years in current department or agency 52 30 8 7 0 0 3 85 7 26
2014 3 to 10 years in current department or agency 36 40 15 7 1 1 0 77 8 128
2014 11 to 20 years in current department or agency 43 37 14 4 2 0 0 80 5 73
2014 More than 20 years in current department or agency 36 40 10 12 0 0 2 77 12 56

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 20 10 0 0 19 0 88 0 10
2018 3 to 10 years in current department or agency 45 32 12 3 4 0 4 81 7 25
2018 11 to 20 years in current department or agency 43 26 15 8 3 0 4 72 12 37
2018 More than 20 years in current department or agency 46 31 16 4 4 0 0 76 7 24
2017 Less than 3 years in current department or agency 68 16 0 8 0 8 0 92 8 13
2017 3 to 10 years in current department or agency 43 29 12 4 4 7 0 78 8 25
2017 11 to 20 years in current department or agency 52 30 6 3 3 0 6 88 6 34
2017 More than 20 years in current department or agency 37 35 22 0 7 0 0 71 7 32
2014 3 to 10 years in current department or agency 31 41 12 6 3 0 6 77 10 33
2014 11 to 20 years in current department or agency 46 25 11 6 3 4 6 78 11 32
2014 More than 20 years in current department or agency 31 53 8 2 3 3 0 86 5 39

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 49 33 4 10 2 0 1 83 13 94
2018 3 to 10 years in current department or agency 38 47 1 10 3 0 0 85 13 90
2018 11 to 20 years in current department or agency 42 44 6 4 1 0 2 88 5 79
2018 More than 20 years in current department or agency 36 51 4 9 0 0 0 87 9 47
2017 Less than 3 years in current department or agency 58 27 5 9 1 0 0 85 10 77
2017 3 to 10 years in current department or agency 42 38 8 8 3 0 0 81 11 102
2017 11 to 20 years in current department or agency 50 43 2 2 1 0 1 94 4 87
2017 More than 20 years in current department or agency 44 38 11 7 0 0 0 82 7 61
2014 Less than 3 years in current department or agency 42 37 13 8 0 0 0 78 8 26
2014 3 to 10 years in current department or agency 37 38 13 10 2 0 0 75 13 128
2014 11 to 20 years in current department or agency 40 47 10 3 0 0 0 87 3 73
2014 More than 20 years in current department or agency 35 47 12 6 0 0 0 82 6 56

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 41 46 9 2 1 0 0 88 3 94
2018 3 to 10 years in current department or agency 41 41 11 5 2 0 0 82 8 90
2018 11 to 20 years in current department or agency 42 40 11 5 2 0 0 82 7 79
2018 More than 20 years in current department or agency 36 45 9 7 4 0 0 81 10 47
2017 Less than 3 years in current department or agency 39 39 8 12 2 0 0 78 14 77
2017 3 to 10 years in current department or agency 45 32 13 8 2 0 0 77 10 102
2017 11 to 20 years in current department or agency 57 29 9 5 0 0 0 86 5 87
2017 More than 20 years in current department or agency 41 44 8 4 2 0 0 85 6 61
2014 Less than 3 years in current department or agency 39 37 21 0 3 0 0 76 3 26
2014 3 to 10 years in current department or agency 40 40 13 4 2 0 0 80 6 128
2014 11 to 20 years in current department or agency 50 37 9 3 1 0 0 87 5 73
2014 More than 20 years in current department or agency 27 50 16 3 3 0 0 78 7 56

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 42 7 1 1 0 0 90 2 93
2018 3 to 10 years in current department or agency 44 38 5 10 2 0 0 82 13 88
2018 11 to 20 years in current department or agency 45 43 6 4 2 0 0 88 6 79
2018 More than 20 years in current department or agency 43 42 9 4 2 0 0 85 6 47
2017 Less than 3 years in current department or agency 59 30 1 5 5 0 0 89 10 77
2017 3 to 10 years in current department or agency 50 34 8 7 2 0 0 83 9 102
2017 11 to 20 years in current department or agency 64 31 4 0 1 0 0 95 1 87
2017 More than 20 years in current department or agency 49 40 7 2 2 0 0 90 3 61
2014 Less than 3 years in current department or agency 44 39 8 6 3 0 0 83 9 26
2014 3 to 10 years in current department or agency 47 38 12 2 2 0 0 85 3 128
2014 11 to 20 years in current department or agency 63 30 6 2 0 0 0 93 2 73
2014 More than 20 years in current department or agency 40 50 7 3 0 0 0 90 3 56

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 36 37 15 5 3 3 1 77 8 94
2018 3 to 10 years in current department or agency 27 29 22 15 8 0 0 56 22 90
2018 11 to 20 years in current department or agency 30 31 20 16 4 0 0 60 20 78
2018 More than 20 years in current department or agency 23 37 25 13 2 0 0 60 15 47
2017 Less than 3 years in current department or agency 56 21 10 3 4 5 0 81 8 77
2017 3 to 10 years in current department or agency 37 35 16 7 5 0 0 72 12 102
2017 11 to 20 years in current department or agency 35 47 6 10 1 1 0 83 11 86
2017 More than 20 years in current department or agency 34 32 11 16 7 0 0 66 23 61
2014 Less than 3 years in current department or agency 39 40 18 3 0 0 0 79 3 26
2014 3 to 10 years in current department or agency 27 34 21 12 6 0 0 61 18 128
2014 11 to 20 years in current department or agency 32 42 11 13 2 0 0 75 15 73
2014 More than 20 years in current department or agency 17 48 16 13 4 2 0 66 17 56

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 30 18 8 4 1 5 68 13 94
2018 3 to 10 years in current department or agency 21 22 14 21 18 2 0 45 40 90
2018 11 to 20 years in current department or agency 16 20 26 15 21 0 2 37 37 79
2018 More than 20 years in current department or agency 14 23 24 17 22 0 0 37 39 47
2017 Less than 3 years in current department or agency 39 18 11 14 8 5 4 64 24 76
2017 3 to 10 years in current department or agency 29 20 18 17 14 2 0 50 32 102
2017 11 to 20 years in current department or agency 25 38 11 13 8 1 3 66 22 86
2017 More than 20 years in current department or agency 18 24 15 21 17 0 5 44 40 61
2014 Less than 3 years in current department or agency 30 25 35 3 7 0 0 54 10 26
2014 3 to 10 years in current department or agency 20 29 15 17 16 2 2 51 33 127
2014 11 to 20 years in current department or agency 23 39 13 14 8 3 0 64 22 73
2014 More than 20 years in current department or agency 17 34 15 13 14 3 3 54 29 56

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 38 9 6 4 0 0 81 10 91
2018 3 to 10 years in current department or agency 34 34 15 11 6 0 0 68 16 88
2018 11 to 20 years in current department or agency 31 40 14 8 7 0 0 71 15 77
2018 More than 20 years in current department or agency 20 52 8 19 0 0 0 72 19 47
2017 Less than 3 years in current department or agency 44 36 10 8 2 0 0 80 10 77
2017 3 to 10 years in current department or agency 36 37 12 9 6 0 0 72 15 101
2017 11 to 20 years in current department or agency 43 40 4 7 6 0 0 83 12 87
2017 More than 20 years in current department or agency 31 40 8 10 11 0 0 71 21 61
2014 Less than 3 years in current department or agency 42 42 16 0 0 0 0 84 0 26
2014 3 to 10 years in current department or agency 31 38 14 11 4 0 1 70 16 128
2014 11 to 20 years in current department or agency 33 38 12 16 1 0 0 70 18 73
2014 More than 20 years in current department or agency 31 45 4 11 10 0 0 76 20 56

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 35 4 6 3 0 0 86 9 91
2018 3 to 10 years in current department or agency 35 31 13 13 8 0 0 66 21 90
2018 11 to 20 years in current department or agency 35 39 19 1 6 0 0 74 7 77
2018 More than 20 years in current department or agency 23 48 19 10 0 0 0 70 10 47
2017 Less than 3 years in current department or agency 53 30 8 4 5 0 0 83 9 77
2017 3 to 10 years in current department or agency 41 34 14 6 5 0 1 75 11 102
2017 11 to 20 years in current department or agency 52 25 14 3 5 0 0 77 8 87
2017 More than 20 years in current department or agency 36 42 13 3 5 0 0 78 8 61
2014 Less than 3 years in current department or agency 43 37 16 3 0 0 0 81 3 26
2014 3 to 10 years in current department or agency 35 36 15 11 3 0 0 71 14 128
2014 11 to 20 years in current department or agency 45 30 14 10 0 0 0 76 10 73
2014 More than 20 years in current department or agency 37 38 12 9 4 0 0 75 13 56

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 50 35 8 6 1 0 0 86 7 93
2018 3 to 10 years in current department or agency 37 29 19 11 2 1 0 68 13 90
2018 11 to 20 years in current department or agency 33 45 12 8 1 0 0 79 9 78
2018 More than 20 years in current department or agency 26 43 19 6 6 0 0 70 12 47
2017 Less than 3 years in current department or agency 61 24 7 6 1 0 1 86 7 77
2017 3 to 10 years in current department or agency 46 31 11 8 4 0 1 77 12 102
2017 11 to 20 years in current department or agency 50 33 8 6 2 0 0 84 8 87
2017 More than 20 years in current department or agency 38 43 10 5 5 0 0 80 10 61
2014 Less than 3 years in current department or agency 36 56 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 37 41 15 6 1 0 0 78 7 128
2014 11 to 20 years in current department or agency 50 31 12 7 0 0 0 81 7 73
2014 More than 20 years in current department or agency 35 49 7 5 2 2 0 86 7 56

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 35 41 14 5 4 2 0 77 9 94
2018 3 to 10 years in current department or agency 24 33 27 10 7 0 0 56 17 90
2018 11 to 20 years in current department or agency 23 39 24 11 3 0 0 62 14 78
2018 More than 20 years in current department or agency 10 50 21 13 2 4 0 62 16 47
2017 Less than 3 years in current department or agency 47 28 11 5 3 6 0 81 8 77
2017 3 to 10 years in current department or agency 29 43 16 7 3 2 0 73 10 102
2017 11 to 20 years in current department or agency 28 46 15 8 2 1 0 75 10 87
2017 More than 20 years in current department or agency 24 35 21 13 7 0 0 59 20 61

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 57 32 7 3 1 0 0 89 4 94
2018 3 to 10 years in current department or agency 40 35 16 7 2 0 0 75 9 90
2018 11 to 20 years in current department or agency 32 40 11 11 6 0 0 72 17 79
2018 More than 20 years in current department or agency 33 23 25 10 8 0 0 57 19 47
2017 Less than 3 years in current department or agency 65 25 6 4 0 0 0 90 4 77
2017 3 to 10 years in current department or agency 42 31 15 8 4 0 0 73 12 102
2017 11 to 20 years in current department or agency 54 23 8 7 8 0 0 77 15 87
2017 More than 20 years in current department or agency 37 37 12 10 5 0 0 74 15 61
2014 Less than 3 years in current department or agency 46 30 4 9 7 0 4 79 16 26
2014 3 to 10 years in current department or agency 38 41 7 10 4 0 0 80 13 128
2014 11 to 20 years in current department or agency 44 27 7 12 10 0 0 71 22 73
2014 More than 20 years in current department or agency 24 47 14 9 6 0 0 71 15 56

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 30 10 1 1 0 0 88 3 94
2018 3 to 10 years in current department or agency 44 34 11 6 3 0 1 79 9 89
2018 11 to 20 years in current department or agency 33 31 21 7 4 0 3 67 12 79
2018 More than 20 years in current department or agency 36 32 10 10 7 0 4 71 19 47
2017 Less than 3 years in current department or agency 52 36 5 1 0 1 5 94 1 76
2017 3 to 10 years in current department or agency 44 32 18 5 0 0 1 77 5 102
2017 11 to 20 years in current department or agency 38 35 13 10 2 0 1 74 13 87
2017 More than 20 years in current department or agency 44 30 16 8 0 0 2 75 8 60
2014 Less than 3 years in current department or agency 28 38 26 7 0 0 0 66 7 26
2014 3 to 10 years in current department or agency 35 38 17 8 1 0 2 75 8 128
2014 11 to 20 years in current department or agency 35 34 23 3 4 0 1 70 7 73
2014 More than 20 years in current department or agency 31 36 21 7 1 0 4 70 9 56

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 Less than 3 years in current department or agency 18 45 37 94
2018 3 to 10 years in current department or agency 20 39 41 90
2018 11 to 20 years in current department or agency 12 53 35 78
2018 More than 20 years in current department or agency 15 53 33 47
2017 Less than 3 years in current department or agency 16 49 35 77
2017 3 to 10 years in current department or agency 14 52 34 102
2017 11 to 20 years in current department or agency 6 56 39 87
2017 More than 20 years in current department or agency 28 53 19 61
2014 Less than 3 years in current department or agency 17 49 34 26
2014 3 to 10 years in current department or agency 20 43 36 128
2014 11 to 20 years in current department or agency 8 67 25 73
2014 More than 20 years in current department or agency 23 54 23 56

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2018 Less than 3 years in current department or agency 0 22 33 5 34 5 17
2018 3 to 10 years in current department or agency 15 9 55 0 6 15 19
2017 Less than 3 years in current department or agency 0 17 50 0 25 8 12
2017 3 to 10 years in current department or agency 21 14 52 7 7 0 14
2017 More than 20 years in current department or agency 88 12 0 0 0 0 17
2014 3 to 10 years in current department or agency 13 26 35 15 9999 11 27
2014 More than 20 years in current department or agency 76 8 0 9 9999 7 14
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 54 33 8 2 2 0 0 87 5 93
2018 3 to 10 years in current department or agency 42 49 6 4 0 0 0 91 4 90
2018 11 to 20 years in current department or agency 53 41 5 1 0 0 0 94 1 78
2018 More than 20 years in current department or agency 53 37 5 4 0 2 0 91 4 46
2017 Less than 3 years in current department or agency 64 28 4 4 0 0 0 92 4 77
2017 3 to 10 years in current department or agency 52 39 7 2 1 0 0 90 3 102
2017 11 to 20 years in current department or agency 66 29 2 1 1 0 0 96 2 87
2017 More than 20 years in current department or agency 51 36 7 6 0 0 0 87 6 61
2014 Less than 3 years in current department or agency 53 39 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 52 38 5 4 2 0 0 90 5 128
2014 11 to 20 years in current department or agency 63 27 8 3 0 0 0 90 3 73
2014 More than 20 years in current department or agency 34 54 9 3 0 0 0 88 3 56

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 37 13 8 2 0 0 77 10 94
2018 3 to 10 years in current department or agency 30 46 16 6 1 1 0 77 7 90
2018 11 to 20 years in current department or agency 29 45 14 10 0 2 0 75 10 78
2018 More than 20 years in current department or agency 32 39 16 11 2 0 0 71 13 47
2017 Less than 3 years in current department or agency 50 36 5 9 0 0 0 86 9 77
2017 3 to 10 years in current department or agency 43 44 8 3 2 0 0 87 5 102
2017 11 to 20 years in current department or agency 46 39 10 1 2 1 0 86 4 87
2017 More than 20 years in current department or agency 37 45 7 10 1 0 0 81 12 60
2014 Less than 3 years in current department or agency 55 41 4 0 0 0 0 96 0 26
2014 3 to 10 years in current department or agency 46 33 14 3 3 1 0 80 7 128
2014 11 to 20 years in current department or agency 58 33 2 6 2 0 0 90 8 73
2014 More than 20 years in current department or agency 32 53 8 2 3 2 0 86 5 56

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 9 34 25 22 1 3 49 15 94
2018 3 to 10 years in current department or agency 2 28 46 18 5 0 0 24 30 90
2018 11 to 20 years in current department or agency 9 19 46 17 8 0 1 26 28 78
2018 More than 20 years in current department or agency 2 35 41 12 11 0 0 23 37 47
2017 Less than 3 years in current department or agency 2 18 23 29 22 1 4 54 22 76
2017 3 to 10 years in current department or agency 4 19 36 25 15 0 1 40 24 102
2017 11 to 20 years in current department or agency 2 20 34 27 10 0 6 40 24 87
2017 More than 20 years in current department or agency 3 19 53 18 7 0 0 25 23 61
2014 Less than 3 years in current department or agency 3 11 56 20 10 0 0 30 14 26
2014 3 to 10 years in current department or agency 6 16 42 27 8 0 0 36 23 128
2014 11 to 20 years in current department or agency 3 26 43 18 8 2 2 27 29 73
2014 More than 20 years in current department or agency 10 22 45 16 7 0 0 23 32 56

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 1 5 14 31 39 5 4 78 6 93
2018 3 to 10 years in current department or agency 2 16 32 33 15 1 0 49 19 89
2018 11 to 20 years in current department or agency 3 10 36 37 13 1 0 51 12 78
2018 More than 20 years in current department or agency 4 14 41 31 10 0 0 41 18 46
2017 Less than 3 years in current department or agency 1 4 19 23 44 5 4 74 6 76
2017 3 to 10 years in current department or agency 2 15 29 24 24 4 2 51 18 102
2017 11 to 20 years in current department or agency 5 11 29 30 22 0 4 54 16 87
2017 More than 20 years in current department or agency 5 13 26 29 18 2 7 52 19 61
2014 Less than 3 years in current department or agency 5 12 37 26 21 0 0 47 16 26
2014 3 to 10 years in current department or agency 7 17 40 17 17 2 0 35 25 126
2014 11 to 20 years in current department or agency 6 28 30 21 12 0 3 34 35 73
2014 More than 20 years in current department or agency 11 32 32 14 7 2 2 22 45 56

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 8 14 26 24 22 2 3 48 24 93
2018 3 to 10 years in current department or agency 18 21 29 25 7 0 0 32 39 90
2018 11 to 20 years in current department or agency 13 19 41 16 9 0 2 26 32 75
2018 More than 20 years in current department or agency 6 18 54 16 6 0 0 22 24 46
2017 Less than 3 years in current department or agency 7 12 21 17 37 4 2 58 20 77
2017 3 to 10 years in current department or agency 9 19 27 25 15 1 4 42 29 101
2017 11 to 20 years in current department or agency 6 14 39 18 16 1 5 37 22 87
2017 More than 20 years in current department or agency 8 19 16 30 13 7 7 49 32 61
2014 Less than 3 years in current department or agency 4 31 33 22 10 0 0 32 35 26
2014 3 to 10 years in current department or agency 7 17 28 27 16 2 2 45 26 128
2014 11 to 20 years in current department or agency 4 17 29 27 16 4 3 46 23 73
2014 More than 20 years in current department or agency 13 20 35 21 7 2 4 29 34 56

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 1 7 18 36 32 3 2 72 8 92
2018 3 to 10 years in current department or agency 4 5 23 45 22 0 0 67 9 89
2018 11 to 20 years in current department or agency 2 12 37 29 18 0 2 48 14 77
2018 More than 20 years in current department or agency 4 9 26 41 14 0 5 58 14 46
2017 Less than 3 years in current department or agency 0 2 14 28 47 4 5 83 2 76
2017 3 to 10 years in current department or agency 1 3 24 39 30 0 2 71 4 101
2017 11 to 20 years in current department or agency 2 6 32 36 19 0 5 58 9 87
2017 More than 20 years in current department or agency 2 8 32 24 22 0 12 52 12 61
2014 Less than 3 years in current department or agency 3 8 30 26 32 0 0 58 12 26
2014 3 to 10 years in current department or agency 1 4 28 36 29 0 1 66 5 127
2014 11 to 20 years in current department or agency 1 15 29 36 17 0 3 54 17 73
2014 More than 20 years in current department or agency 5 5 29 50 7 0 4 59 11 55

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 1 16 21 27 28 2 4 58 18 94
2018 3 to 10 years in current department or agency 11 19 31 26 13 0 0 39 30 90
2018 11 to 20 years in current department or agency 8 29 35 20 8 0 0 28 37 77
2018 More than 20 years in current department or agency 8 23 39 12 18 0 0 31 31 46
2017 Less than 3 years in current department or agency 4 4 17 18 42 8 8 70 9 76
2017 3 to 10 years in current department or agency 10 17 26 28 19 0 0 47 27 102
2017 11 to 20 years in current department or agency 11 21 35 12 15 0 6 29 33 87
2017 More than 20 years in current department or agency 8 23 28 23 17 0 2 40 32 61
2014 Less than 3 years in current department or agency 17 12 40 15 16 0 0 31 29 26
2014 3 to 10 years in current department or agency 13 20 35 21 10 0 1 31 33 128
2014 11 to 20 years in current department or agency 20 26 37 8 7 2 0 16 47 73
2014 More than 20 years in current department or agency 23 18 42 15 3 0 0 18 40 56

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 4 5 8 26 44 7 7 81 10 94
2018 3 to 10 years in current department or agency 7 5 32 33 22 1 0 56 12 89
2018 11 to 20 years in current department or agency 0 9 26 37 25 0 3 63 9 77
2018 More than 20 years in current department or agency 4 4 25 34 23 0 10 64 9 45
2017 Less than 3 years in current department or agency 3 5 11 24 38 13 6 76 10 76
2017 3 to 10 years in current department or agency 1 4 23 37 29 4 3 70 5 101
2017 11 to 20 years in current department or agency 3 6 15 35 32 2 5 73 11 87
2017 More than 20 years in current department or agency 2 6 16 35 30 2 10 73 9 61
2014 Less than 3 years in current department or agency 8 5 22 27 28 11 0 61 14 26
2014 3 to 10 years in current department or agency 3 7 27 33 25 1 4 61 11 128
2014 11 to 20 years in current department or agency 1 13 25 37 16 1 7 58 15 73
2014 More than 20 years in current department or agency 3 11 26 31 20 2 8 56 15 56

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 6 11 18 26 32 6 1 61 19 94
2018 3 to 10 years in current department or agency 17 13 29 25 12 4 0 39 31 89
2018 11 to 20 years in current department or agency 9 13 37 25 12 3 0 39 23 78
2018 More than 20 years in current department or agency 11 14 37 27 9 0 2 37 25 46
2017 Less than 3 years in current department or agency 6 11 23 16 33 7 5 55 19 77
2017 3 to 10 years in current department or agency 8 9 29 27 22 2 3 52 18 101
2017 11 to 20 years in current department or agency 4 20 31 12 22 6 5 38 27 87
2017 More than 20 years in current department or agency 9 12 36 23 15 0 5 40 21 60
2014 Less than 3 years in current department or agency 0 12 64 8 17 0 0 24 12 26
2014 3 to 10 years in current department or agency 8 14 31 30 14 2 2 45 23 128
2014 11 to 20 years in current department or agency 5 16 30 28 15 0 6 46 22 73
2014 More than 20 years in current department or agency 11 18 34 17 12 2 6 32 31 56

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 29 10 3 3 1 1 83 7 94
2018 3 to 10 years in current department or agency 36 28 9 13 14 0 0 64 27 90
2018 11 to 20 years in current department or agency 54 25 9 9 2 0 0 80 11 79
2018 More than 20 years in current department or agency 31 39 9 16 6 0 0 70 21 45
2017 Less than 3 years in current department or agency 52 32 5 9 1 0 0 84 11 75
2017 3 to 10 years in current department or agency 37 34 11 9 8 1 0 72 17 102
2017 11 to 20 years in current department or agency 52 30 6 8 4 0 0 83 12 87
2017 More than 20 years in current department or agency 42 33 8 5 11 0 0 75 16 61
2014 Less than 3 years in current department or agency 33 45 7 12 0 3 0 80 12 26
2014 3 to 10 years in current department or agency 40 32 9 13 5 1 0 73 18 128
2014 11 to 20 years in current department or agency 53 28 10 7 1 0 2 82 9 73
2014 More than 20 years in current department or agency 43 37 9 9 2 0 0 80 11 56

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 58 26 6 5 2 1 0 86 8 94
2018 3 to 10 years in current department or agency 38 40 8 9 6 0 0 78 14 90
2018 11 to 20 years in current department or agency 55 32 7 5 1 0 0 87 6 79
2018 More than 20 years in current department or agency 30 50 5 15 0 0 0 81 15 44
2017 Less than 3 years in current department or agency 67 27 2 4 0 0 0 94 4 77
2017 3 to 10 years in current department or agency 38 41 6 9 5 0 0 80 14 102
2017 11 to 20 years in current department or agency 58 32 4 2 4 0 0 90 6 87
2017 More than 20 years in current department or agency 43 39 8 8 2 0 0 82 10 61
2014 Less than 3 years in current department or agency 60 26 4 4 3 3 0 89 7 26
2014 3 to 10 years in current department or agency 34 47 15 4 1 0 0 81 5 128
2014 11 to 20 years in current department or agency 41 52 4 2 1 0 0 93 3 73
2014 More than 20 years in current department or agency 36 48 10 4 2 0 0 84 6 56

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 33 11 3 2 1 0 84 5 94
2018 3 to 10 years in current department or agency 34 39 11 10 6 1 0 73 16 90
2018 11 to 20 years in current department or agency 49 34 13 4 0 0 0 83 4 79
2018 More than 20 years in current department or agency 31 49 14 4 2 0 0 81 6 45

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 61 28 5 1 1 4 0 92 3 93
2018 3 to 10 years in current department or agency 48 36 14 0 1 1 0 84 1 90
2018 11 to 20 years in current department or agency 50 32 11 6 0 1 0 83 6 78
2018 More than 20 years in current department or agency 49 35 14 0 0 2 0 85 0 46
2017 Less than 3 years in current department or agency 62 19 12 0 2 5 0 85 3 77
2017 3 to 10 years in current department or agency 50 30 17 1 0 1 0 82 1 101
2017 11 to 20 years in current department or agency 57 29 7 2 2 1 0 88 5 86
2017 More than 20 years in current department or agency 48 36 8 3 3 2 0 85 6 61
2014 Less than 3 years in current department or agency 53 44 0 0 0 3 0 100 0 26
2014 3 to 10 years in current department or agency 51 28 16 2 2 2 0 80 3 127
2014 11 to 20 years in current department or agency 68 26 3 4 0 0 0 94 4 73
2014 More than 20 years in current department or agency 48 35 11 2 2 2 0 85 4 56

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 62 30 6 1 1 0 0 92 3 93
2018 3 to 10 years in current department or agency 40 35 15 9 0 1 0 76 9 90
2018 11 to 20 years in current department or agency 42 38 13 3 1 3 0 82 4 78
2018 More than 20 years in current department or agency 36 41 18 4 0 0 0 77 4 46
2017 Less than 3 years in current department or agency 65 25 9 2 0 0 0 90 2 77
2017 3 to 10 years in current department or agency 45 36 15 1 1 2 0 83 2 102
2017 11 to 20 years in current department or agency 56 30 4 7 1 1 0 87 8 87
2017 More than 20 years in current department or agency 42 41 10 2 5 0 0 84 7 61
2014 Less than 3 years in current department or agency 49 44 8 0 0 0 0 92 0 26
2014 3 to 10 years in current department or agency 48 36 13 1 2 1 0 85 2 127
2014 11 to 20 years in current department or agency 61 31 4 4 0 0 0 92 4 73
2014 More than 20 years in current department or agency 40 48 4 4 0 2 2 92 4 56

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 74 21 2 1 1 0 0 95 3 93
2018 3 to 10 years in current department or agency 46 34 16 3 1 0 0 80 4 89
2018 11 to 20 years in current department or agency 44 39 13 4 0 0 0 83 4 77
2018 More than 20 years in current department or agency 45 35 12 8 0 0 0 80 8 46
2017 Less than 3 years in current department or agency 72 23 4 1 0 0 0 95 1 77
2017 3 to 10 years in current department or agency 48 40 6 2 3 1 0 89 5 102
2017 11 to 20 years in current department or agency 65 26 5 2 2 0 0 91 5 87
2017 More than 20 years in current department or agency 47 33 10 5 5 0 0 80 10 61
2014 Less than 3 years in current department or agency 71 22 4 0 3 0 0 93 3 26
2014 3 to 10 years in current department or agency 55 35 7 2 1 0 0 90 3 126
2014 11 to 20 years in current department or agency 62 25 9 4 0 0 0 87 4 73
2014 More than 20 years in current department or agency 49 43 4 2 2 0 0 92 4 56

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 37 26 21 3 5 4 4 68 9 94
2018 3 to 10 years in current department or agency 18 35 22 17 6 2 0 54 24 90
2018 11 to 20 years in current department or agency 29 46 17 4 4 0 0 75 8 78
2018 More than 20 years in current department or agency 17 47 19 9 6 3 0 66 15 45
2017 Less than 3 years in current department or agency 37 28 20 5 0 7 3 72 5 76
2017 3 to 10 years in current department or agency 29 36 14 12 8 0 1 66 20 102
2017 11 to 20 years in current department or agency 34 43 11 5 4 2 0 79 9 87
2017 More than 20 years in current department or agency 20 46 15 10 8 2 0 67 18 61
2014 Less than 3 years in current department or agency 33 35 18 7 3 0 3 71 11 26
2014 3 to 10 years in current department or agency 30 37 19 11 2 1 0 68 13 128
2014 11 to 20 years in current department or agency 33 46 16 4 1 0 0 79 5 72
2014 More than 20 years in current department or agency 31 44 16 1 8 0 0 74 9 56

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 36 8 7 4 2 0 80 11 94
2018 3 to 10 years in current department or agency 43 33 15 5 1 0 2 78 7 90
2018 11 to 20 years in current department or agency 53 41 3 2 0 0 0 94 2 79
2018 More than 20 years in current department or agency 47 23 17 9 2 0 2 72 11 47
2017 Less than 3 years in current department or agency 60 28 8 4 0 0 0 88 4 77
2017 3 to 10 years in current department or agency 50 34 9 3 1 1 2 86 4 101
2017 11 to 20 years in current department or agency 58 31 4 4 2 1 0 90 6 87
2017 More than 20 years in current department or agency 48 29 15 7 0 0 2 78 7 60
2014 Less than 3 years in current department or agency 54 31 8 0 0 7 0 92 0 26
2014 3 to 10 years in current department or agency 48 40 8 3 0 1 1 89 3 128
2014 11 to 20 years in current department or agency 62 29 5 1 1 1 1 93 2 73
2014 More than 20 years in current department or agency 45 41 5 6 2 0 0 86 8 56

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 38 7 4 1 1 0 87 6 93
2018 3 to 10 years in current department or agency 38 38 16 6 1 0 1 77 7 90
2018 11 to 20 years in current department or agency 40 43 15 2 0 0 0 82 2 77
2018 More than 20 years in current department or agency 37 36 21 4 2 0 0 72 7 47

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 28 34 19 6 5 5 2 67 13 94
2018 3 to 10 years in current department or agency 27 25 23 13 10 3 1 53 23 89
2018 11 to 20 years in current department or agency 28 40 9 9 9 3 2 71 19 79
2018 More than 20 years in current department or agency 24 31 22 4 12 7 0 59 17 47
2017 Less than 3 years in current department or agency 36 17 12 8 5 12 10 67 17 77
2017 3 to 10 years in current department or agency 27 31 15 12 9 6 0 62 22 102
2017 11 to 20 years in current department or agency 29 41 9 11 6 2 2 73 18 87
2017 More than 20 years in current department or agency 31 34 14 3 10 5 3 71 14 60
2014 Less than 3 years in current department or agency 29 21 32 7 3 7 0 54 11 26
2014 3 to 10 years in current department or agency 23 37 19 13 3 3 2 63 17 128
2014 11 to 20 years in current department or agency 34 25 16 12 7 2 4 62 20 73
2014 More than 20 years in current department or agency 28 39 15 7 4 7 0 72 12 56

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 9 91 94
2018 3 to 10 years in current department or agency 17 83 90

Question 49a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 62 15

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 52 15

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 65 15

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 46 15

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 66 15

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 34 15

Question 50e. Please indicate the nature of the harassment you experienced. Interference with work / withholding resources

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 32 15

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 46 15

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 56 15

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 15

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 38 15

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 53 15

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 60 15

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 68 15

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 41 15

Question 52d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 50 14

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 14

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 51 14

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic
(%)
Total responses
2018 3 to 10 years in current department or agency 0 14

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 15 19 4 1 30 6 63 8 94
2018 3 to 10 years in current department or agency 20 17 23 9 8 18 5 48 22 89
2018 11 to 20 years in current department or agency 23 25 17 8 4 19 4 63 15 78
2018 More than 20 years in current department or agency 24 22 28 6 2 16 2 56 10 47
2017 Less than 3 years in current department or agency 27 6 20 3 2 36 6 56 10 77
2017 3 to 10 years in current department or agency 22 27 18 10 5 15 3 60 18 102
2017 11 to 20 years in current department or agency 28 25 11 5 7 16 7 69 16 87
2017 More than 20 years in current department or agency 27 23 15 6 8 20 0 63 18 61
2014 Less than 3 years in current department or agency 27 20 23 9 7 10 4 55 18 26
2014 3 to 10 years in current department or agency 24 29 16 6 2 19 4 69 10 128
2014 11 to 20 years in current department or agency 25 22 21 4 0 21 7 66 5 73
2014 More than 20 years in current department or agency 33 28 20 4 4 11 0 69 9 56

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 31 10 3 1 10 0 84 5 94
2018 3 to 10 years in current department or agency 32 26 22 10 4 6 1 62 15 89
2018 11 to 20 years in current department or agency 39 40 11 4 1 5 0 84 5 79
2018 More than 20 years in current department or agency 32 31 25 6 2 4 0 66 9 47
2017 Less than 3 years in current department or agency 45 26 15 3 0 10 0 79 4 77
2017 3 to 10 years in current department or agency 36 37 13 3 5 7 0 78 8 102
2017 11 to 20 years in current department or agency 49 30 9 4 5 2 0 81 9 87
2017 More than 20 years in current department or agency 47 32 10 2 7 3 0 82 8 61
2014 Less than 3 years in current department or agency 37 37 19 0 4 3 0 76 4 26
2014 3 to 10 years in current department or agency 40 34 16 3 2 5 1 79 5 128
2014 11 to 20 years in current department or agency 51 32 14 1 0 2 0 84 1 73
2014 More than 20 years in current department or agency 48 33 13 2 4 0 0 81 6 56

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 3 to 10 years in current department or agency 9 91 90
2018 More than 20 years in current department or agency 0 100 47

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 26 20 11 1 1 34 6 77 4 92
2018 3 to 10 years in current department or agency 18 23 24 7 2 23 4 55 13 90
2018 11 to 20 years in current department or agency 26 21 22 0 3 24 4 66 4 79
2018 More than 20 years in current department or agency 25 23 28 0 0 22 2 63 0 47
2017 Less than 3 years in current department or agency 27 9 19 1 0 41 3 63 2 77
2017 3 to 10 years in current department or agency 29 21 15 2 5 21 7 69 10 102
2017 11 to 20 years in current department or agency 30 17 16 3 3 22 8 67 10 86
2017 More than 20 years in current department or agency 32 15 14 5 2 28 5 70 10 61
2014 Less than 3 years in current department or agency 24 35 20 0 0 18 3 75 0 26
2014 3 to 10 years in current department or agency 23 29 12 2 2 26 6 76 6 128
2014 11 to 20 years in current department or agency 25 18 23 0 2 20 12 63 2 73
2014 More than 20 years in current department or agency 35 26 22 2 0 14 0 72 2 56

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 32 6 2 1 11 2 89 4 92
2018 3 to 10 years in current department or agency 31 28 24 6 2 7 2 65 9 90
2018 11 to 20 years in current department or agency 45 36 13 0 1 5 0 85 1 79
2018 More than 20 years in current department or agency 39 29 25 0 0 7 0 73 0 47
2017 Less than 3 years in current department or agency 56 24 6 3 0 11 0 90 3 77
2017 3 to 10 years in current department or agency 43 34 10 0 4 9 0 85 4 102
2017 11 to 20 years in current department or agency 55 23 13 2 2 4 1 82 5 87
2017 More than 20 years in current department or agency 54 26 7 7 2 5 0 84 9 61
2014 Less than 3 years in current department or agency 41 42 9 0 0 8 0 91 0 26
2014 3 to 10 years in current department or agency 39 40 12 1 1 6 1 85 3 128
2014 11 to 20 years in current department or agency 57 29 9 1 0 5 0 90 1 73
2014 More than 20 years in current department or agency 53 26 17 2 0 2 0 81 2 56
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 19 8 5 1 0 0 87 6 94
2018 3 to 10 years in current department or agency 47 31 10 8 4 0 0 78 12 90
2018 11 to 20 years in current department or agency 59 25 11 4 1 0 0 84 5 79
2018 More than 20 years in current department or agency 41 45 12 0 2 0 0 86 2 47
2017 Less than 3 years in current department or agency 70 15 6 3 0 2 3 90 3 77
2017 3 to 10 years in current department or agency 51 27 7 4 8 2 1 81 12 102
2017 11 to 20 years in current department or agency 57 32 3 2 4 1 0 91 6 87
2017 More than 20 years in current department or agency 55 23 8 5 7 3 0 80 12 61

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 40 41 9 3 4 2 0 83 7 91
2018 3 to 10 years in current department or agency 28 52 12 6 1 0 0 80 7 90
2018 11 to 20 years in current department or agency 34 49 11 3 1 2 0 85 4 80
2018 More than 20 years in current department or agency 23 57 19 2 0 0 0 79 2 47
2017 Less than 3 years in current department or agency 33 41 10 8 4 5 0 77 12 77
2017 3 to 10 years in current department or agency 33 42 14 8 0 2 0 77 8 102
2017 11 to 20 years in current department or agency 30 44 16 4 4 2 0 76 8 87
2017 More than 20 years in current department or agency 34 46 7 8 3 2 0 82 12 61

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 46 35 9 6 4 0 0 81 10 92
2018 3 to 10 years in current department or agency 17 45 20 10 5 2 0 63 16 90
2018 11 to 20 years in current department or agency 26 45 14 7 6 1 0 72 13 80
2018 More than 20 years in current department or agency 19 46 17 15 2 0 0 65 18 47
2017 Less than 3 years in current department or agency 31 53 9 7 1 0 0 84 8 77
2017 3 to 10 years in current department or agency 18 49 16 9 3 5 0 71 13 102
2017 11 to 20 years in current department or agency 29 42 15 8 5 1 0 73 12 87
2017 More than 20 years in current department or agency 27 46 13 9 5 0 0 73 14 61

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 31 29 20 4 14 1 1 61 18 94
2018 3 to 10 years in current department or agency 15 35 23 15 12 0 0 50 27 90
2018 11 to 20 years in current department or agency 28 26 29 11 5 0 1 55 16 78
2018 More than 20 years in current department or agency 20 21 20 22 16 0 0 42 38 47
2017 Less than 3 years in current department or agency 26 28 21 8 16 0 0 54 25 77
2017 3 to 10 years in current department or agency 23 37 16 14 10 0 1 60 24 102
2017 11 to 20 years in current department or agency 32 37 14 6 10 0 1 70 16 87
2017 More than 20 years in current department or agency 25 25 18 8 23 0 0 51 31 60

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 25 46 17 9 3 0 1 72 11 94
2018 3 to 10 years in current department or agency 18 36 22 16 8 0 0 53 24 88
2018 11 to 20 years in current department or agency 9 23 38 18 12 0 0 31 31 78
2018 More than 20 years in current department or agency 24 31 26 11 8 0 0 55 19 47
2017 Less than 3 years in current department or agency 41 32 19 4 4 0 0 73 8 77
2017 3 to 10 years in current department or agency 18 28 29 19 5 0 2 47 24 102
2017 11 to 20 years in current department or agency 21 26 29 15 9 0 0 47 24 87
2017 More than 20 years in current department or agency 20 35 26 18 2 0 0 55 19 61

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 51 27 8 8 1 1 3 82 10 92
2018 3 to 10 years in current department or agency 37 35 16 8 2 0 2 74 10 89
2018 11 to 20 years in current department or agency 22 43 21 7 8 0 0 64 15 77
2018 More than 20 years in current department or agency 32 44 16 0 8 0 0 76 8 47
2017 Less than 3 years in current department or agency 59 28 4 4 4 1 0 88 8 77
2017 3 to 10 years in current department or agency 39 28 21 6 2 0 5 70 8 102
2017 11 to 20 years in current department or agency 37 34 15 10 2 0 1 72 13 87
2017 More than 20 years in current department or agency 31 45 18 5 0 0 2 77 5 61

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 24 17 10 4 0 2 69 14 93
2018 3 to 10 years in current department or agency 24 29 21 12 14 0 0 52 26 90
2018 11 to 20 years in current department or agency 12 33 18 19 18 0 0 45 37 78
2018 More than 20 years in current department or agency 18 40 19 12 12 0 0 57 24 47
2017 Less than 3 years in current department or agency 40 29 21 3 5 1 0 70 8 77
2017 3 to 10 years in current department or agency 24 25 21 15 14 0 2 50 29 102
2017 11 to 20 years in current department or agency 25 26 26 8 14 0 1 52 22 87
2017 More than 20 years in current department or agency 23 30 24 11 10 0 2 54 22 61

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 67 10 9 6 6 0 2 78 13 94
2018 3 to 10 years in current department or agency 52 22 15 6 3 0 2 76 9 90
2018 11 to 20 years in current department or agency 38 25 21 6 7 0 2 65 14 78
2018 More than 20 years in current department or agency 42 26 16 5 11 0 0 68 16 46
2017 Less than 3 years in current department or agency 55 22 11 4 4 0 5 81 8 77
2017 3 to 10 years in current department or agency 46 29 10 5 5 0 6 80 10 102
2017 11 to 20 years in current department or agency 48 21 15 6 8 0 3 70 14 87
2017 More than 20 years in current department or agency 37 33 8 8 7 0 7 76 16 61

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 45 22 17 12 5 0 0 67 17 93
2018 3 to 10 years in current department or agency 26 30 24 11 10 0 0 56 20 90
2018 11 to 20 years in current department or agency 24 28 21 16 11 0 0 52 27 77
2018 More than 20 years in current department or agency 18 38 18 17 10 0 0 55 27 47
2017 Less than 3 years in current department or agency 39 25 19 10 8 0 0 64 18 77
2017 3 to 10 years in current department or agency 30 32 18 12 7 0 0 63 19 102
2017 11 to 20 years in current department or agency 26 34 20 12 8 0 0 61 20 86
2017 More than 20 years in current department or agency 21 41 25 6 7 0 0 62 13 61

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 32 11 7 2 2 2 79 10 91
2018 3 to 10 years in current department or agency 17 49 23 5 6 0 0 66 12 89
2018 11 to 20 years in current department or agency 19 40 23 11 4 1 1 61 15 80
2018 More than 20 years in current department or agency 21 47 19 7 6 0 0 68 13 45
2017 Less than 3 years in current department or agency 43 37 8 8 2 0 1 81 10 77
2017 3 to 10 years in current department or agency 31 39 15 8 6 1 0 71 14 102
2017 11 to 20 years in current department or agency 32 31 24 7 5 0 1 64 12 86
2017 More than 20 years in current department or agency 23 46 18 7 5 2 0 70 12 61

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 48 27 16 5 3 0 0 75 9 89
2018 3 to 10 years in current department or agency 15 46 26 10 3 0 0 61 13 89
2018 11 to 20 years in current department or agency 16 40 28 8 5 1 1 58 14 80
2018 More than 20 years in current department or agency 30 30 23 11 6 0 0 60 17 45
2017 Less than 3 years in current department or agency 43 27 17 4 6 0 4 73 9 77
2017 3 to 10 years in current department or agency 26 38 23 9 3 0 1 64 12 102
2017 11 to 20 years in current department or agency 26 32 26 7 6 1 1 60 13 86
2017 More than 20 years in current department or agency 28 38 19 11 2 2 0 67 13 61

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 43 25 17 8 5 1 1 69 13 91
2018 3 to 10 years in current department or agency 25 44 15 9 8 0 0 69 17 89
2018 11 to 20 years in current department or agency 21 38 22 16 2 0 1 59 19 80
2018 More than 20 years in current department or agency 29 38 25 6 2 0 0 67 8 45
2017 Less than 3 years in current department or agency 47 32 15 4 2 0 0 79 6 77
2017 3 to 10 years in current department or agency 31 31 22 8 5 0 3 64 13 102
2017 11 to 20 years in current department or agency 40 34 14 8 2 1 1 76 11 86
2017 More than 20 years in current department or agency 37 34 21 3 3 2 0 72 7 61

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 44 36 13 3 4 0 0 79 7 90
2018 3 to 10 years in current department or agency 32 40 17 4 7 0 0 72 11 88
2018 11 to 20 years in current department or agency 28 29 31 8 3 0 1 57 11 79
2018 More than 20 years in current department or agency 38 38 10 4 10 0 0 76 14 45
2017 Less than 3 years in current department or agency 52 29 9 11 0 0 0 81 11 77
2017 3 to 10 years in current department or agency 31 36 21 5 5 0 1 68 11 102
2017 11 to 20 years in current department or agency 35 37 16 9 2 1 0 72 11 86
2017 More than 20 years in current department or agency 26 41 16 11 3 2 0 69 15 61

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 59 24 10 5 2 0 0 83 7 91
2018 3 to 10 years in current department or agency 46 28 15 7 3 0 0 75 10 88
2018 11 to 20 years in current department or agency 53 26 14 4 2 0 1 80 6 78
2018 More than 20 years in current department or agency 61 32 3 4 0 0 0 93 4 45
2017 Less than 3 years in current department or agency 52 29 12 5 0 0 1 83 5 77
2017 3 to 10 years in current department or agency 39 31 21 8 1 0 0 70 9 102
2017 11 to 20 years in current department or agency 60 19 10 6 4 0 1 80 9 87
2017 More than 20 years in current department or agency 45 31 10 8 5 0 0 77 13 61

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 75 12 6 4 1 2 0 89 5 91
2018 3 to 10 years in current department or agency 72 17 8 1 0 0 1 91 1 89
2018 11 to 20 years in current department or agency 66 18 9 3 3 0 2 85 6 80
2018 More than 20 years in current department or agency 70 23 5 0 2 0 0 93 2 46

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 79 9 4 5 1 0 1 89 6 91
2018 3 to 10 years in current department or agency 68 15 8 3 5 1 0 84 8 88
2018 11 to 20 years in current department or agency 71 17 4 5 3 0 1 89 8 80
2018 More than 20 years in current department or agency 80 18 2 0 0 0 0 98 0 46
2017 Less than 3 years in current department or agency 82 8 5 1 2 1 0 91 4 77
2017 3 to 10 years in current department or agency 60 20 7 7 4 0 2 82 11 101
2017 11 to 20 years in current department or agency 71 18 4 4 2 0 1 90 6 87
2017 More than 20 years in current department or agency 75 13 7 2 2 2 0 90 3 61

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 71 23 6 0 0 0 0 94 0 94
2018 3 to 10 years in current department or agency 46 30 13 4 6 0 0 77 10 90
2018 11 to 20 years in current department or agency 45 36 10 6 3 0 1 82 8 80
2018 More than 20 years in current department or agency 36 47 15 2 0 0 0 83 2 47
2017 Less than 3 years in current department or agency 67 23 5 4 1 0 0 90 5 77
2017 3 to 10 years in current department or agency 44 32 9 10 4 1 0 77 14 102
2017 11 to 20 years in current department or agency 46 32 18 4 0 0 0 78 4 87
2017 More than 20 years in current department or agency 57 31 3 5 3 0 0 88 8 61

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 69 17 10 2 2 0 0 86 5 94
2018 3 to 10 years in current department or agency 41 32 11 9 7 0 0 73 16 90
2018 11 to 20 years in current department or agency 46 20 22 5 5 1 2 67 10 80
2018 More than 20 years in current department or agency 43 28 21 2 6 0 0 71 8 47
2017 Less than 3 years in current department or agency 66 24 5 1 1 0 3 93 3 77
2017 3 to 10 years in current department or agency 49 24 11 12 4 1 0 73 16 102
2017 11 to 20 years in current department or agency 58 26 13 2 1 0 0 84 3 87
2017 More than 20 years in current department or agency 44 31 15 7 3 0 0 75 10 61

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 68 7 1 2 0 1 21 96 3 93
2018 3 to 10 years in current department or agency 48 15 8 0 2 0 26 86 3 88
2018 11 to 20 years in current department or agency 47 25 7 3 1 1 15 86 5 80
2018 More than 20 years in current department or agency 55 23 8 0 0 0 15 91 0 46
2017 Less than 3 years in current department or agency 68 8 0 1 1 0 22 97 3 77
2017 3 to 10 years in current department or agency 42 17 5 10 3 1 22 77 17 101
2017 11 to 20 years in current department or agency 47 26 5 1 0 0 21 92 1 87
2017 More than 20 years in current department or agency 56 29 5 0 0 0 10 95 0 61

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 81 7 3 0 1 1 7 95 1 94
2018 3 to 10 years in current department or agency 62 19 9 2 1 1 5 86 4 90
2018 11 to 20 years in current department or agency 66 23 8 2 2 0 1 89 3 79
2018 More than 20 years in current department or agency 62 31 7 0 0 0 0 93 0 47
2017 Less than 3 years in current department or agency 81 11 4 3 0 0 1 93 3 77
2017 3 to 10 years in current department or agency 59 19 7 7 2 0 6 83 9 101
2017 11 to 20 years in current department or agency 63 23 7 0 2 0 5 90 2 87
2017 More than 20 years in current department or agency 58 29 5 0 2 2 5 93 2 61

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 52 19 14 7 6 0 2 73 13 94
2018 3 to 10 years in current department or agency 60 20 7 6 6 1 0 81 12 90
2018 11 to 20 years in current department or agency 63 27 4 3 1 0 1 92 4 80
2018 More than 20 years in current department or agency 67 22 7 2 0 0 2 91 2 47
2017 Less than 3 years in current department or agency 57 19 17 2 4 1 0 77 6 76
2017 3 to 10 years in current department or agency 60 17 10 6 4 0 3 79 10 102
2017 11 to 20 years in current department or agency 56 25 9 5 1 2 2 85 6 87
2017 More than 20 years in current department or agency 67 23 3 2 2 0 3 93 3 61

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 55 23 8 9 2 0 3 80 11 94
2018 3 to 10 years in current department or agency 36 43 14 6 0 0 1 79 6 90
2018 11 to 20 years in current department or agency 50 35 13 1 2 0 0 85 3 79
2018 More than 20 years in current department or agency 37 38 18 4 2 0 0 76 6 47
2017 Less than 3 years in current department or agency 55 27 11 5 2 0 0 82 7 76
2017 3 to 10 years in current department or agency 39 37 14 9 1 0 0 76 10 102
2017 11 to 20 years in current department or agency 50 38 8 2 0 1 0 89 2 87
2017 More than 20 years in current department or agency 39 52 6 0 0 0 3 93 0 60

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 29 38 27 2 4 0 0 67 6 94
2018 3 to 10 years in current department or agency 14 33 34 15 4 1 0 47 19 90
2018 11 to 20 years in current department or agency 11 22 49 15 3 0 0 34 17 80
2018 More than 20 years in current department or agency 13 47 25 7 8 0 0 60 15 47
2017 Less than 3 years in current department or agency 28 43 22 7 0 0 0 71 7 77
2017 3 to 10 years in current department or agency 6 44 41 7 2 0 0 50 9 102
2017 11 to 20 years in current department or agency 16 30 42 7 4 0 1 47 11 87
2017 More than 20 years in current department or agency 11 35 41 12 2 0 0 46 13 61

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 5 11 29 34 21 0 0 56 16 90
2018 3 to 10 years in current department or agency 10 16 44 25 5 0 0 30 26 90
2018 11 to 20 years in current department or agency 6 18 57 11 8 0 0 19 24 80
2018 More than 20 years in current department or agency 12 20 27 34 7 0 0 41 32 46
2017 Less than 3 years in current department or agency 4 5 34 30 26 1 0 56 9 77
2017 3 to 10 years in current department or agency 2 13 46 31 8 0 0 39 15 102
2017 11 to 20 years in current department or agency 6 13 48 22 10 0 1 32 19 86
2017 More than 20 years in current department or agency 5 26 38 26 5 0 0 31 31 61
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 27 21 8 8 1 2 35 65 93
2018 3 to 10 years in current department or agency 20 36 24 10 9 0 0 20 80 90
2018 11 to 20 years in current department or agency 18 42 22 10 7 1 0 18 82 80
2018 More than 20 years in current department or agency 13 30 25 13 16 2 0 14 86 47
2017 Less than 3 years in current department or agency 22 34 19 14 9 1 0 22 78 77
2017 3 to 10 years in current department or agency 18 28 25 14 10 5 0 19 81 102
2017 11 to 20 years in current department or agency 30 30 26 6 7 1 0 30 70 87
2017 More than 20 years in current department or agency 20 37 15 13 11 3 0 20 80 61

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 22 58
2018 3 to 10 years in current department or agency 10 71
2018 11 to 20 years in current department or agency 13 64
2018 More than 20 years in current department or agency 22 39
2017 Less than 3 years in current department or agency 18 59
2017 3 to 10 years in current department or agency 17 79
2017 11 to 20 years in current department or agency 10 60
2017 More than 20 years in current department or agency 20 45

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 39 58
2018 3 to 10 years in current department or agency 17 71
2018 11 to 20 years in current department or agency 24 64
2018 More than 20 years in current department or agency 13 39
2017 Less than 3 years in current department or agency 55 59
2017 3 to 10 years in current department or agency 27 79
2017 11 to 20 years in current department or agency 19 60
2017 More than 20 years in current department or agency 20 45

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 15 58
2018 3 to 10 years in current department or agency 34 71
2018 11 to 20 years in current department or agency 32 64
2018 More than 20 years in current department or agency 27 39
2017 Less than 3 years in current department or agency 21 59
2017 3 to 10 years in current department or agency 24 79
2017 11 to 20 years in current department or agency 33 60
2017 More than 20 years in current department or agency 24 45

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 27 58
2018 3 to 10 years in current department or agency 44 71
2018 11 to 20 years in current department or agency 53 64
2018 More than 20 years in current department or agency 61 39
2017 Less than 3 years in current department or agency 39 59
2017 3 to 10 years in current department or agency 59 79
2017 11 to 20 years in current department or agency 46 60
2017 More than 20 years in current department or agency 51 45

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 4 58
2018 3 to 10 years in current department or agency 6 71
2018 11 to 20 years in current department or agency 3 64
2018 More than 20 years in current department or agency 3 39
2017 Less than 3 years in current department or agency 0 59
2017 3 to 10 years in current department or agency 10 79
2017 11 to 20 years in current department or agency 7 60
2017 More than 20 years in current department or agency 9 45

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 21 58
2018 3 to 10 years in current department or agency 37 71
2018 11 to 20 years in current department or agency 37 64
2018 More than 20 years in current department or agency 40 39

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 Less than 3 years in current department or agency 49 58
2018 3 to 10 years in current department or agency 33 71
2018 11 to 20 years in current department or agency 28 64
2018 More than 20 years in current department or agency 27 39
2017 Less than 3 years in current department or agency 41 59
2017 3 to 10 years in current department or agency 37 79
2017 11 to 20 years in current department or agency 49 60
2017 More than 20 years in current department or agency 44 45

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 Less than 3 years in current department or agency 13 43 16 8 5 14 57
2018 3 to 10 years in current department or agency 6 45 27 10 1 10 68
2018 11 to 20 years in current department or agency 10 35 15 11 5 23 63
2018 More than 20 years in current department or agency 12 52 8 3 13 11 38
2017 Less than 3 years in current department or agency 8 55 17 4 7 10 57
2017 3 to 10 years in current department or agency 5 51 14 8 1 21 77
2017 11 to 20 years in current department or agency 10 60 10 5 2 14 59
2017 More than 20 years in current department or agency 14 54 7 13 4 9 45

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 Less than 3 years in current department or agency 65 35 58
2018 3 to 10 years in current department or agency 35 65 71
2018 11 to 20 years in current department or agency 42 58 62
2018 More than 20 years in current department or agency 43 57 39

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 56 20 6 6 2 2 8 85 9 94
2018 3 to 10 years in current department or agency 53 18 13 10 2 0 4 75 12 90
2018 11 to 20 years in current department or agency 57 11 10 3 2 1 16 82 6 79
2018 More than 20 years in current department or agency 55 17 9 5 0 3 11 84 6 45

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 34 25 17 10 8 4 2 62 19 58
2018 3 to 10 years in current department or agency 26 37 12 21 4 0 1 63 25 71
2018 11 to 20 years in current department or agency 17 36 14 14 7 4 8 60 24 64
2018 More than 20 years in current department or agency 17 38 12 20 10 0 5 57 31 39
2017 Less than 3 years in current department or agency 26 26 12 21 11 2 2 54 34 59
2017 3 to 10 years in current department or agency 26 28 13 16 13 2 1 56 30 79
2017 11 to 20 years in current department or agency 27 28 14 15 13 0 4 57 29 60
2017 More than 20 years in current department or agency 19 25 13 26 8 4 5 48 38 47

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 Less than 3 years in current department or agency 15 24 22 13 20 4 2 41 35 58
2018 3 to 10 years in current department or agency 9 22 13 19 32 1 4 33 54 71
2018 11 to 20 years in current department or agency 0 16 30 24 13 3 13 20 44 64
2018 More than 20 years in current department or agency 10 28 21 13 18 0 10 42 35 39
2017 Less than 3 years in current department or agency 12 17 3 16 45 3 4 31 66 59
2017 3 to 10 years in current department or agency 7 15 19 16 36 5 2 23 56 79
2017 11 to 20 years in current department or agency 3 15 23 18 23 7 11 22 50 60
2017 More than 20 years in current department or agency 4 9 23 26 23 6 9 15 58 47
Date modified: