2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 78.1. Occupational category (variable derived from question 78)

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 44 11 6 0 0 0 83 6 36
2018 Administration and Foreign Services 32 52 10 4 2 0 0 84 6 100
2018 Technical 38 44 11 4 2 0 0 83 6 141
2018 Administrative Support 39 44 6 11 0 0 0 83 11 18
2017 Scientific and Professional 51 42 4 0 4 0 0 93 4 28
2017 Administration and Foreign Services 47 42 5 6 1 0 0 89 7 103
2017 Technical 40 44 10 4 1 0 0 84 6 156
2017 Administrative Support 26 58 11 5 0 0 0 84 5 19
2014 Scientific and Professional 41 47 9 3 0 0 0 88 3 32
2014 Administration and Foreign Services 36 50 7 3 4 0 0 86 8 88
2014 Technical 26 54 15 2 3 0 0 80 5 129
2014 Administrative Support 16 68 16 0 0 0 0 84 0 19

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 33 11 19 0 0 0 69 19 36
2018 Administration and Foreign Services 39 41 11 7 2 0 0 80 9 100
2018 Technical 33 42 10 10 4 0 0 75 15 141
2018 Administrative Support 39 44 6 6 6 0 0 83 11 18
2017 Scientific and Professional 40 47 3 7 4 0 0 87 11 28
2017 Administration and Foreign Services 46 36 4 12 3 0 0 82 15 103
2017 Technical 35 36 11 8 9 0 0 72 17 156
2017 Administrative Support 37 53 0 5 5 0 0 89 11 19

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 54 43 0 3 0 0 0 97 3 35
2018 Administration and Foreign Services 54 35 7 2 2 0 0 89 4 97
2018 Technical 54 36 9 0 1 0 0 91 1 140
2018 Administrative Support 72 17 11 0 0 0 0 89 0 18
2017 Scientific and Professional 71 25 0 0 4 0 0 96 4 28
2017 Administration and Foreign Services 74 19 2 4 1 0 0 93 5 103
2017 Technical 64 26 9 0 1 0 0 90 1 156
2017 Administrative Support 68 26 5 0 0 0 0 95 0 19
2014 Scientific and Professional 59 35 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 74 17 8 0 1 0 0 91 1 88
2014 Technical 61 31 8 0 0 0 0 92 0 129
2014 Administrative Support 63 32 5 0 0 0 0 95 0 19

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 39 6 6 0 0 0 89 6 36
2018 Administration and Foreign Services 34 50 10 5 1 0 0 84 6 100
2018 Technical 47 39 6 4 3 0 0 86 7 140
2018 Administrative Support 50 33 0 17 0 0 0 83 17 18
2017 Scientific and Professional 61 29 4 7 0 0 0 89 7 28
2017 Administration and Foreign Services 56 30 8 6 1 0 0 85 7 103
2017 Technical 49 35 11 3 3 0 0 84 5 156
2017 Administrative Support 58 32 0 5 5 0 0 89 11 19
2014 Scientific and Professional 52 39 6 3 0 0 0 91 3 32
2014 Administration and Foreign Services 54 36 4 3 2 0 0 90 5 88
2014 Technical 43 43 9 4 2 0 0 85 6 128
2014 Administrative Support 32 53 11 5 0 0 0 84 5 19

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 19 19 8 3 0 0 69 11 36
2018 Administration and Foreign Services 48 33 10 8 1 0 0 81 9 100
2018 Technical 44 31 16 6 3 1 0 75 9 141
2018 Administrative Support 50 28 17 6 0 0 0 78 6 18
2017 Scientific and Professional 54 28 14 4 0 0 0 82 4 28
2017 Administration and Foreign Services 62 24 9 3 1 1 0 87 4 103
2017 Technical 38 34 15 7 4 1 0 73 11 156
2017 Administrative Support 63 21 11 0 5 0 0 84 5 19
2014 Scientific and Professional 43 36 18 3 0 0 0 79 3 32
2014 Administration and Foreign Services 50 35 5 5 5 0 0 85 10 88
2014 Technical 27 34 21 12 5 1 1 62 17 129
2014 Administrative Support 37 42 5 11 5 0 0 79 16 19

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 53 25 11 11 0 0 0 78 11 36
2018 Administration and Foreign Services 40 41 11 5 3 0 0 81 8 98
2018 Technical 42 37 11 6 4 0 0 79 10 139
2018 Administrative Support 50 33 11 6 0 0 0 83 6 18
2017 Scientific and Professional 51 31 14 4 0 0 0 82 4 28
2017 Administration and Foreign Services 60 30 5 4 1 1 0 90 5 103
2017 Technical 43 32 12 9 5 0 0 74 14 156
2017 Administrative Support 58 32 11 0 0 0 0 89 0 19
2014 Scientific and Professional 41 38 18 3 0 0 0 79 3 32
2014 Administration and Foreign Services 53 33 5 4 5 0 0 85 10 88
2014 Technical 32 32 22 10 4 0 0 64 14 129
2014 Administrative Support 32 47 5 16 0 0 0 79 16 19

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 19 33 14 0 3 0 51 14 36
2018 Administration and Foreign Services 34 30 15 15 4 2 0 65 19 100
2018 Technical 36 26 19 10 8 1 0 63 18 141
2018 Administrative Support 50 28 0 22 0 0 0 78 22 18
2017 Scientific and Professional 43 32 14 7 0 4 0 78 8 28
2017 Administration and Foreign Services 48 20 15 9 4 3 1 71 13 103
2017 Technical 38 22 17 14 6 1 1 62 21 156
2017 Administrative Support 58 16 11 11 0 5 0 78 11 19
2014 Scientific and Professional 47 15 30 6 0 3 0 64 6 32
2014 Administration and Foreign Services 47 26 13 6 5 2 0 75 12 88
2014 Technical 28 28 17 14 8 2 1 58 24 129
2014 Administrative Support 37 21 26 5 5 5 0 61 11 19
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 49 37 9 6 0 0 0 86 6 35
2018 Administration and Foreign Services 58 23 12 3 4 0 0 81 7 100
2018 Technical 46 31 13 8 2 0 0 77 10 143
2018 Administrative Support 61 17 11 11 0 0 0 78 11 18
2017 Scientific and Professional 54 24 11 11 0 0 0 79 11 28
2017 Administration and Foreign Services 58 26 5 7 2 1 1 86 9 102
2017 Technical 50 30 12 4 3 0 1 82 6 156
2017 Administrative Support 53 32 5 5 5 0 0 84 11 19
2014 Scientific and Professional 53 35 6 3 3 0 0 88 6 32
2014 Administration and Foreign Services 49 34 8 8 1 0 0 83 9 88
2014 Technical 38 43 8 7 2 1 1 83 9 129
2014 Administrative Support 37 37 16 5 5 0 0 74 11 19

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 44 6 14 0 0 0 81 14 36
2018 Administration and Foreign Services 53 27 10 7 3 0 0 80 10 99
2018 Technical 40 41 6 11 4 0 0 80 14 143
2018 Administrative Support 67 11 6 17 0 0 0 78 17 18
2017 Scientific and Professional 39 33 17 11 0 0 0 72 11 28
2017 Administration and Foreign Services 57 28 4 8 3 1 0 85 11 103
2017 Technical 46 36 7 6 4 1 1 83 10 156
2017 Administrative Support 58 21 11 5 5 0 0 79 11 19
2014 Scientific and Professional 44 41 9 6 0 0 0 85 6 32
2014 Administration and Foreign Services 52 31 4 9 4 0 0 83 13 88
2014 Technical 38 36 12 8 2 2 1 77 11 129
2014 Administrative Support 32 47 5 16 0 0 0 79 16 19

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 28 11 8 3 0 0 78 11 36
2018 Administration and Foreign Services 55 26 11 3 5 0 0 81 8 100
2018 Technical 40 37 12 6 5 0 0 77 11 143
2018 Administrative Support 61 28 6 6 0 0 0 89 6 18
2017 Scientific and Professional 48 31 7 7 7 0 0 79 14 28
2017 Administration and Foreign Services 63 19 5 8 6 0 0 82 14 103
2017 Technical 50 28 12 5 3 1 1 80 9 156
2017 Administrative Support 74 16 5 5 0 0 0 89 5 19
2014 Scientific and Professional 49 27 15 6 3 0 0 76 9 32
2014 Administration and Foreign Services 56 31 7 3 2 0 0 88 5 88
2014 Technical 40 32 17 5 3 1 2 74 8 128
2014 Administrative Support 37 32 16 11 5 0 0 68 16 19

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 39 19 8 3 8 0 67 12 36
2018 Administration and Foreign Services 29 36 21 7 6 1 0 66 13 100
2018 Technical 35 34 17 7 3 5 0 72 11 142
2018 Administrative Support 28 56 17 0 0 0 0 83 0 18
2017 Scientific and Professional 43 40 11 6 0 0 0 83 6 28
2017 Administration and Foreign Services 42 37 10 7 1 3 0 82 8 103
2017 Technical 35 38 10 10 3 5 0 76 14 155
2017 Administrative Support 67 11 17 0 6 0 0 78 6 18
2014 Scientific and Professional 44 32 21 0 0 3 0 78 0 32
2014 Administration and Foreign Services 46 38 6 2 3 4 0 88 6 88
2014 Technical 24 42 17 3 6 7 0 71 10 129
2014 Administrative Support 21 58 5 5 5 5 0 83 11 19

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 25 39 11 11 8 6 0 68 21 36
2018 Administration and Foreign Services 20 38 18 16 7 1 0 59 23 100
2018 Technical 31 37 11 14 4 1 1 70 18 142
2018 Administrative Support 33 39 28 0 0 0 0 72 0 18
2017 Scientific and Professional 44 32 20 4 0 0 0 76 4 28
2017 Administration and Foreign Services 37 40 15 5 1 3 0 79 6 103
2017 Technical 33 37 12 10 7 2 0 72 16 156
2017 Administrative Support 47 26 11 5 5 5 0 78 11 19
2014 Scientific and Professional 21 58 15 6 0 0 0 79 6 32
2014 Administration and Foreign Services 51 34 7 2 4 2 0 86 7 88
2014 Technical 24 31 25 14 5 0 1 56 19 129
2014 Administrative Support 21 47 11 11 5 5 0 72 17 19

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 22 19 28 6 8 0 42 36 36
2018 Administration and Foreign Services 14 32 21 23 9 1 0 46 32 100
2018 Technical 24 28 23 16 6 3 1 54 22 143
2018 Administrative Support 18 41 24 12 0 6 0 63 13 17
2017 Scientific and Professional 32 33 20 4 4 7 0 70 8 28
2017 Administration and Foreign Services 26 42 16 10 2 5 0 71 13 103
2017 Technical 23 36 17 13 8 3 0 61 22 156
2017 Administrative Support 42 32 21 0 5 0 0 74 5 19
2014 Scientific and Professional 12 49 24 9 0 6 0 65 10 32
2014 Administration and Foreign Services 32 45 11 7 3 2 0 79 10 88
2014 Technical 18 33 25 13 7 3 1 53 21 129
2014 Administrative Support 16 63 0 5 5 11 0 88 12 19

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 22 28 22 6 3 0 43 29 36
2018 Administration and Foreign Services 10 39 16 27 6 2 0 50 34 100
2018 Technical 21 38 15 16 8 1 0 60 25 142
2018 Administrative Support 22 50 6 22 0 0 0 72 22 18
2017 Scientific and Professional 36 25 18 13 7 0 0 62 21 28
2017 Administration and Foreign Services 25 50 10 12 2 1 0 75 15 103
2017 Technical 29 34 14 14 7 3 0 64 21 156
2017 Administrative Support 37 37 11 11 5 0 0 74 16 19
2014 Scientific and Professional 15 55 15 12 3 0 0 70 15 32
2014 Administration and Foreign Services 32 50 8 4 6 1 0 82 10 88
2014 Technical 20 37 17 21 5 1 0 57 26 129
2014 Administrative Support 5 53 21 5 11 5 0 61 17 19
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 28 22 14 3 0 0 61 17 36
2018 Administration and Foreign Services 29 42 18 6 5 0 0 71 11 100
2018 Technical 26 39 18 13 5 0 0 65 18 142
2018 Administrative Support 39 44 6 6 6 0 0 83 11 18
2017 Scientific and Professional 33 39 18 11 0 0 0 71 11 28
2017 Administration and Foreign Services 37 37 9 10 4 2 0 76 15 103
2017 Technical 26 43 15 10 6 0 0 69 17 156
2017 Administrative Support 37 53 0 11 0 0 0 89 11 19
2014 Scientific and Professional 34 30 20 9 3 3 0 66 13 32
2014 Administration and Foreign Services 37 47 11 4 1 0 0 84 6 88
2014 Technical 15 46 21 11 7 0 0 61 18 129
2014 Administrative Support 16 37 16 16 16 0 0 53 32 19

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 39 11 11 3 0 0 75 14 36
2018 Administration and Foreign Services 29 44 11 11 5 0 0 73 16 100
2018 Technical 42 41 8 8 1 0 0 83 8 143
2018 Administrative Support 28 39 22 11 0 0 0 67 11 18
2017 Scientific and Professional 47 39 10 4 0 0 0 86 4 28
2017 Administration and Foreign Services 41 33 8 13 5 0 0 75 18 103
2017 Technical 43 38 11 5 3 0 0 81 8 155
2017 Administrative Support 21 58 16 0 5 0 0 79 5 19

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 28 19 14 8 11 3 52 26 36
2018 Administration and Foreign Services 20 19 17 22 8 10 4 45 35 100
2018 Technical 17 30 24 14 8 7 0 51 23 141
2018 Administrative Support 17 39 17 17 6 6 0 59 24 18
2017 Scientific and Professional 25 40 7 6 4 14 4 79 12 28
2017 Administration and Foreign Services 18 27 14 16 7 16 3 55 28 103
2017 Technical 18 32 15 15 8 11 1 56 27 155
2017 Administrative Support 16 37 21 5 11 11 0 59 18 19
2014 Scientific and Professional 15 44 12 12 0 15 3 71 14 32
2014 Administration and Foreign Services 15 35 23 18 3 4 1 53 23 88
2014 Technical 12 41 20 16 5 6 1 57 22 129
2014 Administrative Support 0 32 42 26 0 0 0 32 26 19

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 39 8 17 0 0 0 75 17 36
2018 Administration and Foreign Services 50 29 11 6 4 0 0 79 10 100
2018 Technical 41 41 8 7 3 0 0 82 10 143
2018 Administrative Support 67 17 0 17 0 0 0 83 17 18
2017 Scientific and Professional 40 35 14 4 7 0 0 75 11 28
2017 Administration and Foreign Services 52 30 5 7 5 0 0 83 12 103
2017 Technical 45 36 10 5 4 0 1 81 10 156
2017 Administrative Support 32 53 11 5 0 0 0 84 5 19
2014 Scientific and Professional 38 35 18 6 3 0 0 73 9 32
2014 Administration and Foreign Services 48 38 8 3 2 0 0 87 5 88
2014 Technical 36 39 14 8 1 0 1 77 9 129
2014 Administrative Support 21 37 32 11 0 0 0 58 11 19

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Administration and Foreign Services 43 26 12 7 5 5 2 74 13 42
2018 Technical 55 23 15 3 3 0 0 78 7 31
2017 Scientific and Professional 25 44 19 0 6 0 6 73 7 16
2017 Administration and Foreign Services 52 28 7 5 0 7 0 87 5 42
2017 Technical 53 24 13 3 8 0 0 76 11 38
2014 Scientific and Professional 11 53 29 0 0 0 6 69 0 17
2014 Administration and Foreign Services 38 41 9 9 2 0 2 80 11 48
2014 Technical 31 48 9 0 6 6 0 84 6 33

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 42 0 14 3 0 3 83 17 36
2018 Administration and Foreign Services 41 40 5 10 3 0 1 82 13 100
2018 Technical 43 44 4 8 2 0 0 87 10 143
2018 Administrative Support 28 56 11 6 0 0 0 83 6 18
2017 Scientific and Professional 54 32 7 0 7 0 0 86 7 28
2017 Administration and Foreign Services 56 27 7 8 2 0 0 83 10 103
2017 Technical 43 43 7 6 1 0 0 86 7 156
2017 Administrative Support 42 53 0 5 0 0 0 95 5 19
2014 Scientific and Professional 41 50 3 3 3 0 0 91 6 32
2014 Administration and Foreign Services 48 41 3 8 0 0 0 89 8 88
2014 Technical 30 43 17 8 2 0 0 73 10 129
2014 Administrative Support 11 53 26 11 0 0 0 63 11 19

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 36 8 6 0 0 0 86 6 36
2018 Administration and Foreign Services 46 40 8 4 2 0 0 86 6 100
2018 Technical 35 46 13 5 1 0 0 81 6 143
2018 Administrative Support 22 50 6 6 17 0 0 72 22 18
2017 Scientific and Professional 67 29 0 4 0 0 0 96 4 28
2017 Administration and Foreign Services 56 27 8 7 2 0 0 84 8 103
2017 Technical 40 41 12 6 1 0 0 81 7 156
2017 Administrative Support 16 53 21 5 5 0 0 68 11 19
2014 Scientific and Professional 55 42 3 0 0 0 0 97 0 32
2014 Administration and Foreign Services 47 40 9 2 2 0 0 87 4 88
2014 Technical 35 42 15 5 2 0 0 77 8 129
2014 Administrative Support 16 47 32 0 5 0 0 63 5 19

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 39 3 8 0 0 0 89 8 36
2018 Administration and Foreign Services 54 38 4 2 2 0 0 92 4 98
2018 Technical 39 45 8 6 2 0 0 85 8 142
2018 Administrative Support 33 44 11 11 0 0 0 78 11 18
2017 Scientific and Professional 71 25 0 4 0 0 0 96 4 28
2017 Administration and Foreign Services 66 26 2 4 2 0 0 93 6 103
2017 Technical 50 37 8 3 3 0 0 87 5 156
2017 Administrative Support 53 26 11 5 5 0 0 79 11 19
2014 Scientific and Professional 79 18 0 3 0 0 0 97 3 32
2014 Administration and Foreign Services 57 35 7 1 0 0 0 92 1 88
2014 Technical 40 44 11 2 2 0 0 85 4 129
2014 Administrative Support 37 42 16 0 5 0 0 79 5 19

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 25 25 6 6 3 0 63 11 36
2018 Administration and Foreign Services 27 36 20 11 4 1 0 64 15 99
2018 Technical 30 32 19 13 6 1 1 62 18 142
2018 Administrative Support 22 39 11 17 6 6 0 65 24 18
2017 Scientific and Professional 46 40 4 7 4 0 0 85 11 28
2017 Administration and Foreign Services 50 31 10 7 1 2 0 82 8 103
2017 Technical 34 34 13 11 7 1 0 69 18 155
2017 Administrative Support 37 42 16 5 0 0 0 79 5 19
2014 Scientific and Professional 27 41 24 9 0 0 0 67 9 32
2014 Administration and Foreign Services 38 45 10 5 2 0 0 82 8 88
2014 Technical 21 39 19 14 6 1 0 61 21 129
2014 Administrative Support 11 32 32 26 0 0 0 42 26 19

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 19 22 8 25 6 0 41 35 36
2018 Administration and Foreign Services 18 28 15 21 16 0 2 47 38 100
2018 Technical 26 24 21 14 14 1 1 51 28 142
2018 Administrative Support 17 17 33 11 17 0 6 35 29 18
2017 Scientific and Professional 28 28 18 11 14 0 0 57 25 28
2017 Administration and Foreign Services 27 26 18 20 7 2 1 54 27 102
2017 Technical 28 22 12 15 17 3 3 53 34 155
2017 Administrative Support 21 32 16 21 0 11 0 59 24 19
2014 Scientific and Professional 21 26 21 18 12 3 0 48 30 32
2014 Administration and Foreign Services 20 34 20 15 9 2 1 55 25 88
2014 Technical 22 35 16 11 11 2 1 60 24 128
2014 Administrative Support 0 16 5 47 32 0 0 16 79 19

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 40 31 11 14 3 0 0 71 17 35
2018 Administration and Foreign Services 42 39 10 5 3 0 0 82 8 99
2018 Technical 27 42 14 12 5 0 0 68 18 138
2018 Administrative Support 22 56 11 6 6 0 0 78 11 18
2017 Scientific and Professional 44 46 4 7 0 0 0 89 7 28
2017 Administration and Foreign Services 41 47 3 7 3 0 0 87 10 102
2017 Technical 32 36 13 11 9 0 0 67 20 156
2017 Administrative Support 53 26 11 5 5 0 0 79 11 19
2014 Scientific and Professional 21 52 9 18 0 0 0 73 18 32
2014 Administration and Foreign Services 44 46 5 2 3 0 0 90 5 88
2014 Technical 24 38 15 17 6 0 0 62 23 129
2014 Administrative Support 26 26 26 11 5 0 5 56 17 19

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 33 17 6 6 0 0 72 11 36
2018 Administration and Foreign Services 46 31 9 8 5 0 0 78 13 99
2018 Technical 34 38 15 8 6 0 0 72 14 139
2018 Administrative Support 28 56 6 11 0 0 0 83 11 18
2017 Scientific and Professional 46 40 4 4 7 0 0 86 11 28
2017 Administration and Foreign Services 53 32 11 1 3 0 0 85 4 103
2017 Technical 39 33 14 8 6 0 0 72 14 156
2017 Administrative Support 63 16 16 0 5 0 0 79 5 19
2014 Scientific and Professional 30 50 12 9 0 0 0 79 9 32
2014 Administration and Foreign Services 47 36 13 3 1 0 0 83 4 88
2014 Technical 32 36 15 14 3 0 0 68 17 129
2014 Administrative Support 37 21 26 16 0 0 0 58 16 19

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 36 17 6 3 0 0 75 8 36
2018 Administration and Foreign Services 37 39 11 9 4 0 0 76 13 100
2018 Technical 39 37 15 7 2 1 0 77 8 141
2018 Administrative Support 44 39 6 11 0 0 0 83 11 18
2017 Scientific and Professional 50 29 7 7 7 0 0 79 14 28
2017 Administration and Foreign Services 53 31 5 9 2 0 0 85 11 103
2017 Technical 45 34 13 4 3 0 0 80 8 156
2017 Administrative Support 53 26 11 5 0 0 5 83 6 19
2014 Scientific and Professional 32 50 12 6 0 0 0 82 6 32
2014 Administration and Foreign Services 55 33 8 3 1 0 0 88 4 88
2014 Technical 30 47 13 7 2 1 0 78 9 129
2014 Administrative Support 37 42 16 5 0 0 0 79 5 19

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 14 50 25 0 6 6 0 68 6 36
2018 Administration and Foreign Services 29 40 18 10 2 1 0 70 12 100
2018 Technical 25 35 23 11 6 1 0 60 16 142
2018 Administrative Support 17 61 11 6 6 0 0 78 11 18
2017 Scientific and Professional 36 32 14 7 7 4 0 70 15 28
2017 Administration and Foreign Services 35 45 13 6 1 1 0 80 7 103
2017 Technical 28 36 19 11 4 2 0 66 15 156
2017 Administrative Support 37 42 0 0 11 11 0 88 12 19

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 25 19 14 0 0 0 67 14 36
2018 Administration and Foreign Services 59 29 7 2 3 0 0 88 5 100
2018 Technical 31 38 16 9 6 0 0 69 14 143
2018 Administrative Support 56 28 11 6 0 0 0 83 6 18
2017 Scientific and Professional 39 36 7 18 0 0 0 75 18 28
2017 Administration and Foreign Services 74 16 6 3 1 0 0 90 4 103
2017 Technical 34 35 16 8 7 0 0 69 15 156
2017 Administrative Support 63 32 5 0 0 0 0 95 0 19
2014 Scientific and Professional 50 32 12 6 0 0 0 82 6 32
2014 Administration and Foreign Services 52 36 6 6 0 1 0 88 6 88
2014 Technical 25 40 10 13 11 0 1 65 25 129
2014 Administrative Support 42 42 5 5 5 0 0 84 11 19

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 44 14 8 6 0 0 72 14 36
2018 Administration and Foreign Services 37 31 21 4 5 0 1 69 9 99
2018 Technical 49 34 7 5 2 0 3 86 7 143
2018 Administrative Support 67 6 17 11 0 0 0 72 11 18
2017 Scientific and Professional 29 38 29 0 4 0 0 68 4 28
2017 Administration and Foreign Services 38 32 19 11 0 0 1 70 11 103
2017 Technical 53 33 8 3 1 1 2 88 4 155
2017 Administrative Support 63 26 11 0 0 0 0 89 0 19
2014 Scientific and Professional 20 45 27 6 3 0 0 64 9 32
2014 Administration and Foreign Services 28 32 26 10 3 0 1 61 13 88
2014 Technical 42 37 14 4 1 0 2 81 5 129
2014 Administrative Support 26 42 16 11 5 0 0 68 16 19

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Scientific and Professional 6 64 31 36
2018 Administration and Foreign Services 23 34 43 100
2018 Technical 13 53 34 143
2018 Administrative Support 33 39 28 18
2017 Scientific and Professional 11 78 11 28
2017 Administration and Foreign Services 14 41 45 103
2017 Technical 16 54 29 156
2017 Administrative Support 21 47 32 19
2014 Scientific and Professional 15 58 27 32
2014 Administration and Foreign Services 26 47 27 88
2014 Technical 12 57 30 129
2014 Administrative Support 16 26 58 19

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Administration and Foreign Services 26 13 30 9 4 17 23
2018 Technical 12 16 48 6 19 0 19
2017 Administration and Foreign Services 40 0 22 0 23 14 14
2017 Technical 43 24 33 0 0 0 25
2014 Administration and Foreign Services 29 22 21 12 9999 16 24
2014 Technical 32 24 25 12 9999 7 16
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 50 6 0 0 0 0 94 0 36
2018 Administration and Foreign Services 48 39 8 3 1 1 0 88 4 100
2018 Technical 49 42 5 3 1 0 0 91 4 140
2018 Administrative Support 61 33 6 0 0 0 0 94 0 18
2017 Scientific and Professional 62 29 10 0 0 0 0 90 0 28
2017 Administration and Foreign Services 61 32 2 4 1 0 0 93 5 103
2017 Technical 55 36 6 3 1 0 0 91 3 156
2017 Administrative Support 58 26 16 0 0 0 0 84 0 19
2014 Scientific and Professional 59 35 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 60 32 4 3 1 0 0 91 4 88
2014 Technical 42 45 9 2 1 0 0 87 3 129
2014 Administrative Support 37 42 11 11 0 0 0 79 11 19

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 33 14 19 3 0 0 64 22 36
2018 Administration and Foreign Services 28 42 19 10 1 0 0 70 11 100
2018 Technical 37 43 12 4 1 2 0 81 6 141
2018 Administrative Support 22 56 17 6 0 0 0 78 6 18
2017 Scientific and Professional 40 53 4 0 4 0 0 93 4 28
2017 Administration and Foreign Services 50 40 4 5 1 0 0 90 6 103
2017 Technical 42 41 10 6 1 0 0 83 7 155
2017 Administrative Support 37 47 5 0 5 5 0 89 6 19
2014 Scientific and Professional 41 41 9 9 0 0 0 82 9 32
2014 Administration and Foreign Services 67 22 3 1 5 1 0 90 7 88
2014 Technical 36 45 12 5 2 1 0 82 6 129
2014 Administrative Support 32 63 5 0 0 0 0 95 0 19

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 14 47 19 14 0 0 33 19 36
2018 Administration and Foreign Services 5 34 39 13 7 0 2 20 40 100
2018 Technical 4 14 43 23 13 1 1 37 18 142
2018 Administrative Support 6 28 33 17 17 0 0 33 33 18
2017 Scientific and Professional 0 22 28 32 11 0 7 46 23 28
2017 Administration and Foreign Services 4 26 40 20 11 0 0 31 29 102
2017 Technical 3 15 37 24 17 1 4 43 19 156
2017 Administrative Support 0 32 26 32 5 0 5 39 33 19
2014 Scientific and Professional 6 17 48 23 6 0 0 29 23 32
2014 Administration and Foreign Services 9 27 48 9 8 0 0 17 36 88
2014 Technical 5 15 44 24 10 1 1 35 20 129
2014 Administrative Support 0 37 32 32 0 0 0 32 37 19

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 6 19 39 33 0 3 74 6 36
2018 Administration and Foreign Services 2 12 34 32 15 3 1 49 15 99
2018 Technical 3 11 28 34 20 2 1 56 15 141
2018 Administrative Support 6 6 24 41 24 0 0 65 12 17
2017 Scientific and Professional 0 4 32 22 35 0 7 61 4 28
2017 Administration and Foreign Services 4 7 29 39 20 0 1 59 12 102
2017 Technical 4 13 23 23 28 3 5 56 19 156
2017 Administrative Support 0 5 16 37 21 16 5 73 7 19
2014 Scientific and Professional 11 15 42 15 14 0 3 30 27 32
2014 Administration and Foreign Services 7 25 39 21 9 0 0 29 31 88
2014 Technical 7 27 31 14 18 2 2 33 35 128
2014 Administrative Support 5 0 47 32 11 5 0 44 6 19

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 9 18 32 21 18 3 0 39 27 34
2018 Administration and Foreign Services 22 24 37 12 4 0 0 16 46 99
2018 Technical 7 13 34 27 14 1 3 43 21 140
2018 Administrative Support 6 22 22 22 22 6 0 47 29 18
2017 Scientific and Professional 7 17 32 22 21 0 0 43 24 28
2017 Administration and Foreign Services 13 18 29 23 16 2 0 40 31 102
2017 Technical 5 14 28 21 20 4 8 46 22 156
2017 Administrative Support 0 16 11 32 37 0 5 72 17 19
2014 Scientific and Professional 12 21 30 24 11 0 3 36 33 32
2014 Administration and Foreign Services 6 19 37 23 13 0 1 37 25 88
2014 Technical 8 18 25 27 14 4 4 45 28 129
2014 Administrative Support 0 32 26 32 11 0 0 42 32 19

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 3 14 23 31 29 0 0 60 17 35
2018 Administration and Foreign Services 6 10 40 35 8 1 0 43 16 98
2018 Technical 2 4 19 43 28 1 4 75 6 140
2018 Administrative Support 0 17 22 22 33 6 0 59 18 18
2017 Scientific and Professional 0 4 43 21 32 0 0 53 4 28
2017 Administration and Foreign Services 0 9 32 33 25 0 1 59 9 101
2017 Technical 3 2 20 32 33 1 9 72 5 156
2017 Administrative Support 0 16 11 37 32 0 5 72 17 19
2014 Scientific and Professional 6 3 40 33 18 0 0 51 9 31
2014 Administration and Foreign Services 3 13 31 40 13 0 0 53 16 88
2014 Technical 1 5 20 41 28 0 4 72 7 128
2014 Administrative Support 0 16 53 26 5 0 0 32 16 19

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 6 26 29 17 23 0 0 40 31 35
2018 Administration and Foreign Services 10 25 32 24 8 0 1 32 35 100
2018 Technical 5 19 30 24 19 1 2 44 25 141
2018 Administrative Support 11 28 17 11 33 0 0 44 39 18
2017 Scientific and Professional 7 25 32 14 18 4 0 33 34 28
2017 Administration and Foreign Services 9 27 29 16 18 1 0 34 36 102
2017 Technical 8 9 25 24 26 2 5 54 19 156
2017 Administrative Support 5 16 21 21 21 5 11 50 25 19
2014 Scientific and Professional 21 15 38 20 6 0 0 26 36 32
2014 Administration and Foreign Services 23 27 36 11 3 0 0 14 50 88
2014 Technical 12 19 39 17 12 1 0 29 31 129
2014 Administrative Support 32 16 32 11 5 0 5 17 50 19

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 9 23 20 43 3 3 67 9 35
2018 Administration and Foreign Services 5 5 30 32 24 2 2 58 10 100
2018 Technical 4 6 16 36 28 3 7 71 11 139
2018 Administrative Support 6 11 28 22 33 0 0 56 17 18
2017 Scientific and Professional 4 7 14 39 29 0 7 73 12 28
2017 Administration and Foreign Services 1 8 16 41 30 3 0 73 10 101
2017 Technical 2 4 15 30 34 6 8 75 7 156
2017 Administrative Support 5 11 26 16 16 11 16 43 21 19
2014 Scientific and Professional 0 6 18 50 20 3 3 74 6 32
2014 Administration and Foreign Services 3 7 34 33 18 1 3 54 11 88
2014 Technical 3 13 24 29 22 3 6 57 17 129
2014 Administrative Support 11 5 26 32 16 5 5 53 18 19

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 11 14 28 28 19 0 0 47 25 36
2018 Administration and Foreign Services 20 18 38 17 7 0 0 24 38 100
2018 Technical 6 9 25 32 22 6 1 58 16 140
2018 Administrative Support 11 11 22 17 33 6 0 53 24 18
2017 Scientific and Professional 11 28 21 15 22 4 0 38 40 28
2017 Administration and Foreign Services 10 17 33 18 21 0 1 39 28 102
2017 Technical 5 8 26 23 26 5 7 55 15 155
2017 Administrative Support 0 5 47 11 21 5 11 38 6 19
2014 Scientific and Professional 12 23 30 20 6 0 9 29 39 32
2014 Administration and Foreign Services 6 17 41 25 9 0 2 34 24 88
2014 Technical 7 14 32 23 18 2 4 43 23 129
2014 Administrative Support 0 0 42 32 21 5 0 56 0 19

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 25 11 8 6 0 0 75 14 36
2018 Administration and Foreign Services 46 33 6 7 7 0 1 80 14 100
2018 Technical 40 30 11 12 7 1 0 71 19 141
2018 Administrative Support 50 28 0 17 6 0 0 78 22 18
2017 Scientific and Professional 54 29 4 10 4 0 0 83 13 28
2017 Administration and Foreign Services 57 30 3 6 4 0 0 87 10 102
2017 Technical 36 35 11 10 8 1 0 71 18 155
2017 Administrative Support 37 26 16 16 5 0 0 63 21 19
2014 Scientific and Professional 55 33 9 3 0 0 0 88 3 32
2014 Administration and Foreign Services 51 28 7 9 5 0 0 79 14 88
2014 Technical 37 36 10 13 2 1 1 75 14 129
2014 Administrative Support 26 21 11 26 16 0 0 47 42 19

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 36 8 8 3 0 0 81 11 36
2018 Administration and Foreign Services 47 33 8 9 3 0 0 80 12 100
2018 Technical 44 38 7 8 2 1 0 83 10 140
2018 Administrative Support 67 22 6 0 6 0 0 89 6 18
2017 Scientific and Professional 61 28 11 0 0 0 0 89 0 28
2017 Administration and Foreign Services 53 34 6 6 2 0 0 86 8 103
2017 Technical 45 39 5 8 3 0 0 84 12 156
2017 Administrative Support 63 26 0 5 5 0 0 89 11 19
2014 Scientific and Professional 50 47 3 0 0 0 0 97 0 32
2014 Administration and Foreign Services 44 44 9 2 1 0 0 87 3 88
2014 Technical 32 49 11 5 2 1 0 82 7 129
2014 Administrative Support 16 47 26 5 5 0 0 63 11 19

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 42 11 6 0 0 0 83 6 36
2018 Administration and Foreign Services 46 37 10 4 3 0 0 83 7 100
2018 Technical 36 38 14 6 4 1 0 76 10 141
2018 Administrative Support 50 33 6 6 6 0 0 83 11 18

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 44 33 14 0 3 6 0 82 3 36
2018 Administration and Foreign Services 59 32 8 0 0 1 0 92 0 100
2018 Technical 51 30 13 3 1 3 0 83 4 141
2018 Administrative Support 33 61 6 0 0 0 0 94 0 18
2017 Scientific and Professional 64 21 7 4 4 0 0 86 7 28
2017 Administration and Foreign Services 67 22 8 1 0 2 0 91 1 103
2017 Technical 44 34 14 1 3 3 0 81 5 155
2017 Administrative Support 58 16 21 5 0 0 0 74 5 19
2014 Scientific and Professional 64 27 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 65 30 3 0 1 1 0 96 1 88
2014 Technical 46 33 14 3 2 2 0 81 5 129
2014 Administrative Support 44 39 17 0 0 0 0 83 0 18

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 50 36 8 6 0 0 0 86 6 36
2018 Administration and Foreign Services 48 41 9 2 0 0 0 89 2 100
2018 Technical 45 30 15 7 1 2 0 77 7 141
2018 Administrative Support 28 61 11 0 0 0 0 89 0 18
2017 Scientific and Professional 58 24 11 7 0 0 0 82 7 28
2017 Administration and Foreign Services 66 25 6 3 0 0 0 91 3 103
2017 Technical 42 40 10 3 3 2 0 84 6 156
2017 Administrative Support 53 26 21 0 0 0 0 79 0 19
2014 Scientific and Professional 64 27 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 61 33 2 2 1 0 0 95 3 88
2014 Technical 38 45 11 3 1 2 1 85 4 129
2014 Administrative Support 44 44 11 0 0 0 0 89 0 18

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 56 36 3 6 0 0 0 92 6 36
2018 Administration and Foreign Services 56 35 6 3 0 0 0 91 3 99
2018 Technical 51 30 14 4 1 0 0 81 5 140
2018 Administrative Support 56 28 11 6 0 0 0 83 6 18
2017 Scientific and Professional 58 28 14 0 0 0 0 86 0 28
2017 Administration and Foreign Services 69 25 3 3 0 0 0 94 3 103
2017 Technical 46 40 5 4 4 1 0 87 8 156
2017 Administrative Support 74 16 5 0 5 0 0 89 5 19
2014 Scientific and Professional 67 27 6 0 0 0 0 94 0 32
2014 Administration and Foreign Services 72 23 3 0 1 0 0 95 1 87
2014 Technical 45 41 9 4 1 0 0 86 5 129
2014 Administrative Support 50 39 0 6 6 0 0 89 11 18

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 44 14 11 3 0 0 72 14 36
2018 Administration and Foreign Services 27 33 23 10 4 2 1 62 14 100
2018 Technical 22 38 21 7 8 3 1 63 15 140
2018 Administrative Support 28 33 17 17 6 0 0 61 22 18
2017 Scientific and Professional 32 44 10 4 4 7 0 82 8 28
2017 Administration and Foreign Services 32 43 9 10 3 2 1 78 13 103
2017 Technical 27 34 21 8 7 2 1 63 15 155
2017 Administrative Support 37 32 16 16 0 0 0 68 16 19
2014 Scientific and Professional 35 59 3 3 0 0 0 94 3 32
2014 Administration and Foreign Services 40 35 11 8 6 0 0 75 14 88
2014 Technical 26 41 25 4 3 1 1 68 7 128
2014 Administrative Support 5 32 16 42 5 0 0 37 47 19

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 44 14 3 3 3 6 79 6 36
2018 Administration and Foreign Services 52 31 8 5 3 1 0 84 8 100
2018 Technical 45 35 11 7 1 0 1 81 9 142
2018 Administrative Support 50 28 17 6 0 0 0 78 6 18
2017 Scientific and Professional 61 24 11 0 0 0 4 89 0 28
2017 Administration and Foreign Services 69 22 7 1 1 0 1 91 2 103
2017 Technical 44 37 10 6 2 1 0 82 8 154
2017 Administrative Support 42 47 11 0 0 0 0 89 0 19
2014 Scientific and Professional 58 36 3 0 0 0 3 97 0 32
2014 Administration and Foreign Services 68 27 3 0 0 1 0 97 0 88
2014 Technical 41 44 7 4 2 2 0 87 6 129
2014 Administrative Support 16 47 26 11 0 0 0 63 11 19

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 39 17 6 0 0 3 77 6 36
2018 Administration and Foreign Services 42 40 11 5 0 1 0 84 5 99
2018 Technical 41 38 16 4 2 0 0 79 6 141
2018 Administrative Support 22 56 17 6 0 0 0 78 6 18

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 19 28 28 8 8 6 3 52 18 36
2018 Administration and Foreign Services 27 28 19 8 11 6 0 59 20 99
2018 Technical 30 31 16 9 8 3 1 65 18 142
2018 Administrative Support 11 61 11 11 6 0 0 72 17 18
2017 Scientific and Professional 26 28 28 4 4 4 7 60 8 28
2017 Administration and Foreign Services 37 27 10 10 6 7 4 71 18 103
2017 Technical 24 39 12 10 8 6 1 68 19 155
2017 Administrative Support 32 26 16 5 5 11 5 69 13 19
2014 Scientific and Professional 25 24 24 12 3 9 3 56 17 32
2014 Administration and Foreign Services 34 31 18 8 3 4 2 69 12 88
2014 Technical 24 36 19 13 5 3 0 62 18 129
2014 Administrative Support 5 37 26 16 16 0 0 42 32 19

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Administration and Foreign Services 7 93 100
2018 Technical 12 88 142

Question 49a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Technical 59 17

Question 49b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic
(%)		 Total responses
2018 Technical 59 17

Question 49c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic
(%)		 Total responses
2018 Technical 0 17

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Technical 0 17

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Technical 0 17

Question 50a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic
(%)		 Total responses
2018 Technical 51 17

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Technical 53 17

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Technical 41 17

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Technical 36 17

Question 50f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic
(%)		 Total responses
2018 Technical 43 17

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Technical 54 17

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Technical 0 17

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Technical 0 17

Question 50l. Please indicate the nature of the harassment you experienced. Yelling / shouting
Survey year Demographic
(%)		 Total responses
2018 Technical 33 17

Question 50m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic
(%)		 Total responses
2018 Technical 29 17

Question 51a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic
(%)		 Total responses
2018 Technical 58 17

Question 51b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic
(%)		 Total responses
2018 Technical 58 17

Question 51d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic
(%)		 Total responses
2018 Technical 30 17

Question 51e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Technical 28 17

Question 52f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 15

Question 52i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 15

Question 52k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 15

Question 52l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic
(%)		 Total responses
2018 Technical 38 15

Question 52m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 15

Question 52n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Technical 47 15

Question 52o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Technical 0 15

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 11 33 3 0 17 8 52 4 36
2018 Administration and Foreign Services 18 24 16 11 2 23 5 59 18 99
2018 Technical 24 19 22 6 6 20 2 55 16 143
2018 Administrative Support 17 17 11 6 11 33 6 55 27 18
2017 Scientific and Professional 22 25 14 3 4 29 4 70 9 28
2017 Administration and Foreign Services 24 20 15 7 4 24 5 63 15 103
2017 Technical 26 23 15 7 7 18 5 62 18 156
2017 Administrative Support 26 5 21 5 5 32 5 50 17 19
2014 Scientific and Professional 29 27 15 6 0 23 0 73 8 32
2014 Administration and Foreign Services 34 23 17 1 3 17 5 73 6 88
2014 Technical 21 30 21 6 2 16 5 64 11 129
2014 Administrative Support 5 16 32 21 11 16 0 25 38 19

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 25 22 3 0 11 3 71 3 36
2018 Administration and Foreign Services 35 31 18 7 1 7 0 72 9 99
2018 Technical 38 33 16 5 4 5 0 75 9 143
2018 Administrative Support 33 39 6 17 0 6 0 76 18 18
2017 Scientific and Professional 47 39 7 0 4 4 0 89 4 28
2017 Administration and Foreign Services 48 29 8 5 2 8 0 84 7 103
2017 Technical 39 33 13 4 6 5 0 76 10 156
2017 Administrative Support 47 32 16 0 5 0 0 79 5 19
2014 Scientific and Professional 55 36 9 0 0 0 0 91 0 32
2014 Administration and Foreign Services 56 23 12 2 3 3 0 81 6 88
2014 Technical 37 38 17 2 2 3 1 78 4 129
2014 Administrative Support 11 42 26 11 0 11 0 59 12 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Technical 5 95 142

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 17 19 3 0 31 8 64 5 36
2018 Administration and Foreign Services 20 23 19 2 1 28 6 66 5 99
2018 Technical 25 22 21 3 3 23 3 64 7 142
2018 Administrative Support 17 17 28 6 0 33 0 50 8 18
2017 Scientific and Professional 22 18 11 0 4 43 3 74 7 28
2017 Administration and Foreign Services 23 18 12 1 1 35 11 74 3 103
2017 Technical 32 17 18 5 4 21 4 65 11 155
2017 Administrative Support 26 5 21 0 0 37 11 60 0 19
2014 Scientific and Professional 28 30 12 0 0 17 12 83 0 32
2014 Administration and Foreign Services 33 17 17 1 1 24 7 72 3 88
2014 Technical 20 31 21 2 2 20 5 67 4 129
2014 Administrative Support 11 37 21 5 0 26 0 64 7 19

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 25 19 3 0 11 3 74 3 36
2018 Administration and Foreign Services 40 31 17 2 1 7 1 78 3 99
2018 Technical 40 32 15 2 2 7 1 79 5 142
2018 Administrative Support 28 39 17 6 0 11 0 75 6 18
2017 Scientific and Professional 47 35 7 0 4 7 0 88 4 28
2017 Administration and Foreign Services 62 24 6 2 0 7 0 92 2 103
2017 Technical 47 29 10 4 3 7 0 82 7 156
2017 Administrative Support 47 21 21 0 0 5 5 76 0 19
2014 Scientific and Professional 52 39 6 0 0 3 0 94 0 32
2014 Administration and Foreign Services 61 27 3 3 0 6 0 93 3 88
2014 Technical 36 38 18 1 1 5 1 79 2 129
2014 Administrative Support 26 42 21 0 0 11 0 76 0 19
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 53 33 6 6 3 0 0 86 8 36
2018 Administration and Foreign Services 66 20 8 3 3 0 0 86 6 100
2018 Technical 49 33 10 6 2 0 0 82 8 143
2018 Administrative Support 67 22 11 0 0 0 0 89 0 18
2017 Scientific and Professional 58 17 14 4 4 4 0 78 7 28
2017 Administration and Foreign Services 64 22 5 1 6 2 0 88 7 103
2017 Technical 53 28 6 6 4 1 1 83 10 156
2017 Administrative Support 79 21 0 0 0 0 0 100 0 19

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 44 11 6 0 0 0 83 6 36
2018 Administration and Foreign Services 35 51 10 3 0 1 0 87 3 99
2018 Technical 28 49 14 4 4 2 0 77 8 143
2018 Administrative Support 39 56 6 0 0 0 0 94 0 18
2017 Scientific and Professional 29 43 17 7 0 4 0 75 7 28
2017 Administration and Foreign Services 47 40 7 6 0 1 0 87 6 103
2017 Technical 26 45 15 8 4 2 0 73 12 156
2017 Administrative Support 21 42 11 11 0 16 0 75 13 19

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 28 44 19 8 0 0 0 72 8 36
2018 Administration and Foreign Services 25 49 13 9 2 1 0 76 11 99
2018 Technical 28 38 16 11 7 1 0 66 18 143
2018 Administrative Support 33 44 6 11 6 0 0 78 17 18
2017 Scientific and Professional 29 47 21 4 0 0 0 76 4 28
2017 Administration and Foreign Services 33 51 7 6 2 1 0 85 8 103
2017 Technical 21 45 17 10 5 2 0 67 16 156
2017 Administrative Support 26 47 11 5 0 11 0 82 6 19

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 25 22 8 6 0 0 64 14 36
2018 Administration and Foreign Services 30 31 15 10 12 0 1 62 22 99
2018 Technical 16 25 31 16 13 1 0 41 28 143
2018 Administrative Support 39 44 6 0 11 0 0 83 11 18
2017 Scientific and Professional 29 62 6 4 0 0 0 90 4 28
2017 Administration and Foreign Services 31 34 16 5 13 0 1 66 19 102
2017 Technical 20 28 21 11 19 0 1 48 31 156
2017 Administrative Support 26 37 21 11 5 0 0 63 16 19

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 40 11 26 6 0 0 57 31 35
2018 Administration and Foreign Services 12 35 27 19 6 0 0 47 25 99
2018 Technical 22 35 28 8 6 0 1 57 15 143
2018 Administrative Support 22 33 17 17 11 0 0 56 28 18
2017 Scientific and Professional 15 21 32 25 7 0 0 36 32 28
2017 Administration and Foreign Services 20 28 30 15 5 0 1 48 21 103
2017 Technical 26 36 24 10 4 0 1 62 14 156
2017 Administrative Support 26 16 32 21 5 0 0 42 26 19

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 29 29 23 11 6 0 3 59 18 35
2018 Administration and Foreign Services 26 41 20 6 6 0 1 67 12 98
2018 Technical 43 37 10 4 3 1 2 83 7 142
2018 Administrative Support 44 22 17 11 6 0 0 67 17 18
2017 Scientific and Professional 36 36 15 14 0 0 0 71 14 28
2017 Administration and Foreign Services 32 42 15 8 2 0 1 75 10 103
2017 Technical 48 28 15 4 1 1 4 79 5 156
2017 Administrative Support 42 21 16 11 11 0 0 63 21 19

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 33 33 17 6 11 0 0 67 17 36
2018 Administration and Foreign Services 17 30 23 13 16 0 0 47 29 99
2018 Technical 28 28 18 14 10 0 1 57 25 142
2018 Administrative Support 22 33 11 17 17 0 0 56 33 18
2017 Scientific and Professional 29 28 4 18 21 0 0 57 40 28
2017 Administration and Foreign Services 27 26 24 9 11 0 3 55 21 103
2017 Technical 26 28 25 12 9 1 1 54 21 156
2017 Administrative Support 37 11 26 11 16 0 0 47 26 19

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 57 9 14 9 6 0 6 70 15 35
2018 Administration and Foreign Services 61 21 14 2 1 0 1 83 3 99
2018 Technical 44 22 16 9 10 0 0 66 19 143
2018 Administrative Support 67 17 0 0 0 0 17 100 0 18
2017 Scientific and Professional 44 38 11 4 4 0 0 82 7 28
2017 Administration and Foreign Services 62 16 11 2 1 0 7 85 3 103
2017 Technical 37 32 10 7 10 0 3 72 18 156
2017 Administrative Support 63 11 5 11 0 0 11 82 12 19

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 39 11 28 14 8 0 0 50 22 36
2018 Administration and Foreign Services 38 29 19 9 5 0 0 66 14 98
2018 Technical 23 30 19 15 12 0 0 54 27 142
2018 Administrative Support 28 50 11 11 0 0 0 78 11 18
2017 Scientific and Professional 40 28 25 7 0 0 0 68 7 28
2017 Administration and Foreign Services 37 38 13 10 3 0 0 75 13 103
2017 Technical 22 33 21 13 11 0 0 55 24 156
2017 Administrative Support 37 42 5 16 0 0 0 79 16 19

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 31 19 8 8 0 3 63 17 36
2018 Administration and Foreign Services 18 44 23 9 5 0 0 63 14 99
2018 Technical 25 46 16 7 4 2 1 73 11 140
2018 Administrative Support 50 22 22 6 0 0 0 72 6 18
2017 Scientific and Professional 40 31 25 4 0 0 0 71 4 28
2017 Administration and Foreign Services 34 37 17 8 3 0 1 71 11 103
2017 Technical 28 42 15 9 4 1 0 72 13 156
2017 Administrative Support 47 21 16 0 11 0 5 72 11 19

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 22 42 25 8 3 0 0 64 11 36
2018 Administration and Foreign Services 12 42 25 13 7 0 0 55 20 99
2018 Technical 36 34 20 6 3 1 1 71 9 139
2018 Administrative Support 41 24 24 0 12 0 0 65 12 17
2017 Scientific and Professional 47 22 21 11 0 0 0 69 11 28
2017 Administration and Foreign Services 23 35 21 13 6 1 1 59 19 103
2017 Technical 32 36 20 5 5 1 2 70 9 156
2017 Administrative Support 26 26 32 0 11 0 5 56 11 19

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 31 28 14 22 6 0 0 58 28 36
2018 Administration and Foreign Services 20 39 24 9 7 0 0 60 16 99
2018 Technical 35 38 15 10 2 1 0 73 12 140
2018 Administrative Support 33 22 28 6 6 0 6 59 12 18
2017 Scientific and Professional 47 25 21 7 0 0 0 72 7 28
2017 Administration and Foreign Services 38 26 22 7 4 1 2 65 12 103
2017 Technical 36 36 15 7 3 1 1 74 10 156
2017 Administrative Support 47 26 21 0 5 0 0 74 5 19

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 36 25 19 11 8 0 0 61 19 36
2018 Administration and Foreign Services 26 41 20 5 8 0 0 66 13 98
2018 Technical 44 33 17 3 3 0 0 77 6 138
2018 Administrative Support 28 39 17 11 6 0 0 67 17 18
2017 Scientific and Professional 47 21 18 11 4 0 0 68 14 28
2017 Administration and Foreign Services 26 37 15 14 7 1 0 64 21 103
2017 Technical 41 37 15 4 2 1 1 79 6 156
2017 Administrative Support 32 47 11 11 0 0 0 79 11 19

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 72 11 6 6 6 0 0 83 11 36
2018 Administration and Foreign Services 54 29 9 7 1 0 0 83 8 99
2018 Technical 49 30 15 4 2 0 0 79 6 139
2018 Administrative Support 61 28 0 11 0 0 0 89 11 18
2017 Scientific and Professional 57 25 18 0 0 0 0 82 0 28
2017 Administration and Foreign Services 55 26 11 7 0 0 2 82 7 103
2017 Technical 40 31 17 8 4 0 0 71 12 156
2017 Administrative Support 68 11 16 5 0 0 0 79 5 19

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 83 6 0 6 3 0 3 91 9 36
2018 Administration and Foreign Services 80 13 6 0 0 0 1 94 0 99
2018 Technical 61 22 10 3 3 1 0 84 6 141
2018 Administrative Support 83 11 0 0 0 6 0 100 0 18

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 83 9 6 0 3 0 0 91 3 35
2018 Administration and Foreign Services 76 15 7 1 1 0 0 91 2 99
2018 Technical 69 16 4 5 4 1 1 86 9 141
2018 Administrative Support 83 6 0 11 0 0 0 89 11 18
2017 Scientific and Professional 72 14 6 4 0 4 0 90 4 28
2017 Administration and Foreign Services 76 14 4 3 2 0 1 91 5 103
2017 Technical 69 17 5 5 4 0 1 86 9 155
2017 Administrative Support 68 16 5 0 5 5 0 89 6 19

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 36 0 0 3 0 0 97 3 36
2018 Administration and Foreign Services 44 40 13 2 1 0 0 84 3 100
2018 Technical 50 31 13 4 3 0 0 81 6 144
2018 Administrative Support 78 6 6 6 6 0 0 83 11 18
2017 Scientific and Professional 72 15 10 0 4 0 0 87 4 28
2017 Administration and Foreign Services 52 35 9 3 1 0 0 87 4 103
2017 Technical 45 33 10 9 3 1 0 79 12 156
2017 Administrative Support 58 26 0 16 0 0 0 84 16 19

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 47 17 19 6 8 0 3 66 14 36
2018 Administration and Foreign Services 57 23 12 2 5 1 0 81 7 100
2018 Technical 47 26 18 5 4 0 0 73 9 144
2018 Administrative Support 61 17 6 11 6 0 0 78 17 18
2017 Scientific and Professional 43 22 21 14 0 0 0 65 14 28
2017 Administration and Foreign Services 59 28 8 5 1 0 0 87 6 103
2017 Technical 53 25 12 5 4 1 0 79 9 156
2017 Administrative Support 68 11 11 11 0 0 0 79 11 19

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 46 20 6 0 3 0 26 88 4 35
2018 Administration and Foreign Services 49 17 8 1 0 1 23 88 1 99
2018 Technical 60 14 5 2 2 1 17 90 4 142
2018 Administrative Support 61 6 0 0 0 0 33 100 0 18
2017 Scientific and Professional 58 29 4 4 4 0 3 89 7 28
2017 Administration and Foreign Services 45 21 4 3 1 0 27 90 5 102
2017 Technical 53 19 3 5 1 1 19 89 8 156
2017 Administrative Support 68 11 0 5 0 0 16 94 6 19

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 67 25 3 0 0 3 3 97 0 36
2018 Administration and Foreign Services 69 18 7 1 0 0 5 92 1 100
2018 Technical 68 18 7 2 2 1 3 89 4 144
2018 Administrative Support 67 28 6 0 0 0 0 94 0 18
2017 Scientific and Professional 69 27 0 0 0 0 4 100 0 27
2017 Administration and Foreign Services 69 19 4 2 2 0 4 92 4 103
2017 Technical 62 20 9 2 1 1 5 87 3 156
2017 Administrative Support 79 11 0 5 5 0 0 89 11 19

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 61 28 6 3 0 3 0 91 3 36
2018 Administration and Foreign Services 71 18 4 5 1 0 1 90 6 100
2018 Technical 55 23 11 4 6 0 1 78 10 144
2018 Administrative Support 44 22 11 17 6 0 0 67 22 18
2017 Scientific and Professional 68 24 4 4 0 0 0 93 4 28
2017 Administration and Foreign Services 65 18 10 3 2 1 2 85 5 103
2017 Technical 54 23 13 4 4 0 2 78 8 155
2017 Administrative Support 68 16 11 5 0 0 0 84 5 19

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 47 36 14 0 0 0 3 86 0 36
2018 Administration and Foreign Services 45 32 16 5 1 0 1 78 6 100
2018 Technical 44 34 11 8 2 0 1 79 10 143
2018 Administrative Support 67 22 6 0 0 0 6 94 0 18
2017 Scientific and Professional 51 43 4 3 0 0 0 94 3 28
2017 Administration and Foreign Services 44 37 12 4 2 1 0 82 6 103
2017 Technical 44 37 10 6 1 0 1 83 7 154
2017 Administrative Support 53 32 11 5 0 0 0 84 5 19

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 17 25 47 8 3 0 0 42 11 36
2018 Administration and Foreign Services 14 28 41 14 2 1 0 42 16 100
2018 Technical 20 42 26 7 5 0 0 62 12 144
2018 Administrative Support 17 22 44 6 11 0 0 39 17 18
2017 Scientific and Professional 7 44 38 11 0 0 0 51 11 28
2017 Administration and Foreign Services 13 37 37 10 2 0 0 51 12 103
2017 Technical 14 39 36 7 3 0 1 54 10 156
2017 Administrative Support 26 42 26 5 0 0 0 68 5 19

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 9 14 51 14 11 0 0 26 23 35
2018 Administration and Foreign Services 10 19 44 20 6 0 0 26 29 99
2018 Technical 4 12 39 32 12 0 0 45 17 142
2018 Administrative Support 12 24 29 24 12 0 0 35 35 17
2017 Scientific and Professional 0 11 42 36 11 0 0 47 11 28
2017 Administration and Foreign Services 6 19 43 25 8 0 0 32 25 103
2017 Technical 4 10 41 30 13 0 1 43 15 155
2017 Administrative Support 0 11 32 32 26 0 0 58 11 19
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 42 19 22 8 8 0 0 42 58 36
2018 Administration and Foreign Services 27 45 16 5 6 1 0 27 73 100
2018 Technical 13 30 28 13 12 1 1 14 86 143
2018 Administrative Support 33 33 11 11 6 6 0 35 65 18
2017 Scientific and Professional 25 50 15 6 0 4 0 26 74 28
2017 Administration and Foreign Services 28 40 16 6 6 3 0 29 71 103
2017 Technical 17 21 30 16 15 2 0 17 83 156
2017 Administrative Support 26 37 11 21 0 5 0 28 72 19

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 21
2018 Administration and Foreign Services 11 72
2018 Technical 19 119
2018 Administrative Support 9 11
2017 Scientific and Professional 14 20
2017 Administration and Foreign Services 12 70
2017 Technical 19 126
2017 Administrative Support 8 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 24 21
2018 Administration and Foreign Services 26 72
2018 Technical 22 119
2018 Administrative Support 18 11
2017 Scientific and Professional 20 20
2017 Administration and Foreign Services 32 70
2017 Technical 30 126
2017 Administrative Support 23 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 14 21
2018 Administration and Foreign Services 14 72
2018 Technical 36 119
2018 Administrative Support 27 11
2017 Scientific and Professional 5 20
2017 Administration and Foreign Services 16 70
2017 Technical 32 126
2017 Administrative Support 38 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 21
2018 Administration and Foreign Services 49 72
2018 Technical 53 119
2018 Administrative Support 27 11
2017 Scientific and Professional 35 20
2017 Administration and Foreign Services 54 70
2017 Technical 57 126
2017 Administrative Support 23 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 10 21
2018 Administration and Foreign Services 3 72
2018 Technical 3 119
2018 Administrative Support 0 11
2017 Scientific and Professional 5 20
2017 Administration and Foreign Services 3 70
2017 Technical 9 126
2017 Administrative Support 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 48 21
2018 Administration and Foreign Services 26 72
2018 Technical 37 119
2018 Administrative Support 9 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Scientific and Professional 24 21
2018 Administration and Foreign Services 38 72
2018 Technical 35 119
2018 Administrative Support 36 11
2017 Scientific and Professional 50 20
2017 Administration and Foreign Services 46 70
2017 Technical 36 126
2017 Administrative Support 77 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Scientific and Professional 5 52 24 5 10 5 21
2018 Administration and Foreign Services 13 40 20 14 3 10 70
2018 Technical 9 44 16 6 6 18 116
2018 Administrative Support 10 50 10 10 10 10 10
2017 Scientific and Professional 16 78 6 0 0 0 19
2017 Administration and Foreign Services 9 48 21 6 4 13 70
2017 Technical 7 50 11 10 4 17 124
2017 Administrative Support 0 75 0 0 0 25 12

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Scientific and Professional 38 62 21
2018 Administration and Foreign Services 53 47 72
2018 Technical 41 59 119
2018 Administrative Support 60 40 10

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 69 14 11 0 3 0 3 86 3 36
2018 Administration and Foreign Services 43 25 10 11 4 1 5 73 16 99
2018 Technical 60 13 9 5 0 2 11 85 5 143
2018 Administrative Support 41 24 6 6 0 0 24 85 8 17

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 10 38 24 14 14 0 0 48 29 21
2018 Administration and Foreign Services 42 31 10 7 7 0 4 75 14 72
2018 Technical 14 36 15 22 6 3 4 54 30 119
2018 Administrative Support 36 18 18 9 9 0 9 60 20 11
2017 Scientific and Professional 24 41 25 5 0 5 0 68 5 20
2017 Administration and Foreign Services 45 32 4 8 7 0 3 80 16 71
2017 Technical 11 23 15 28 17 2 3 36 48 127
2017 Administrative Support 38 15 15 15 0 15 0 64 18 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Scientific and Professional 0 19 43 19 19 0 0 19 38 21
2018 Administration and Foreign Services 8 14 17 19 29 3 10 25 56 72
2018 Technical 10 25 22 19 18 3 4 37 39 119
2018 Administrative Support 9 36 9 0 27 0 18 56 33 11
2017 Scientific and Professional 0 21 25 5 19 10 20 30 34 20
2017 Administration and Foreign Services 10 12 17 11 37 4 10 25 56 71
2017 Technical 2 13 18 27 33 5 2 16 65 127
2017 Administrative Support 8 8 23 15 31 15 0 18 55 13
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