2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 77. What is your current employee status?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 48 11 4 2 0 0 83 6 278
2018 Term 43 44 0 8 5 0 0 87 13 25
2017 Indeterminate (permanent) 42 42 9 5 2 0 0 84 7 304
2017 Term 38 62 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 31 52 11 3 3 0 0 83 6 278
2011 Indeterminate (permanent) 41 36 12 6 5 0 1 78 10 395
2011 Term 42 19 23 8 8 0 0 61 15 42
2008 Indeterminate (permanent) 32 43 12 8 4 0 0 75 13 396
2008 Term 39 32 22 7 0 0 0 71 7 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 32 43 11 11 3 0 0 75 14 278
2018 Term 55 32 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 38 37 8 10 7 0 0 75 17 304
2017 Term 40 50 0 10 0 0 0 90 10 22

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 54 36 8 1 1 0 0 90 2 275
2018 Term 64 36 0 0 0 0 0 100 0 23
2017 Indeterminate (permanent) 68 22 6 2 1 0 0 91 3 304
2017 Term 64 36 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 64 28 7 0 0 0 0 93 1 278
2011 Indeterminate (permanent) 61 28 8 0 2 0 1 90 2 395
2011 Term 63 25 10 0 0 0 2 90 0 42

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 45 7 6 2 0 0 85 8 277
2018 Term 68 20 7 0 5 0 0 88 5 25
2017 Indeterminate (permanent) 52 32 9 5 2 0 0 83 8 304
2017 Term 59 37 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 46 41 8 4 2 0 0 87 5 277
2011 Indeterminate (permanent) 48 36 8 4 3 0 1 85 7 396
2011 Term 50 29 15 5 2 0 0 79 7 42
2008 Indeterminate (permanent) 41 42 9 6 2 0 0 84 7 399
2008 Term 44 37 15 2 0 2 0 83 3 41

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 32 15 8 2 0 0 75 10 277
2018 Term 79 4 8 4 5 0 0 83 9 25
2017 Indeterminate (permanent) 48 29 13 6 3 1 0 78 9 304
2017 Term 58 37 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 36 34 16 8 5 0 0 71 13 278
2011 Indeterminate (permanent) 42 24 15 9 9 1 0 67 18 396
2011 Term 48 21 13 10 7 0 0 70 17 42

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 38 12 7 3 0 0 78 10 273
2018 Term 63 24 4 4 5 0 0 88 9 25
2017 Indeterminate (permanent) 49 30 11 7 3 0 0 79 10 304
2017 Term 54 42 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 39 34 16 8 4 0 0 72 12 278
2011 Indeterminate (permanent) 43 29 12 9 6 1 0 72 15 396
2011 Term 44 27 13 11 5 0 0 71 15 42
2008 Indeterminate (permanent) 29 43 12 10 7 0 0 72 17 400
2008 Term 37 29 20 10 5 0 0 66 15 41

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 27 18 14 6 1 1 62 20 277
2018 Term 48 16 20 8 5 4 0 66 13 25
2017 Indeterminate (permanent) 44 20 16 12 5 2 1 66 18 304
2017 Term 27 49 9 10 0 0 4 80 11 22
2014 Indeterminate (permanent) 36 26 18 10 7 3 0 64 17 278
2011 Indeterminate (permanent) 41 21 10 10 13 4 1 65 24 395
2011 Term 41 17 25 0 12 5 0 62 12 42
2008 Indeterminate (permanent) 29 32 16 9 10 4 1 64 19 400
2008 Term 32 17 27 17 5 2 0 50 23 41
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 29 12 7 2 0 0 79 9 279
2018 Term 59 24 13 4 0 0 0 83 4 25
2017 Indeterminate (permanent) 51 30 9 6 3 1 1 82 8 304
2017 Term 59 28 5 4 0 0 4 91 4 22
2014 Indeterminate (permanent) 42 39 8 7 2 0 1 83 9 278
2011 Indeterminate (permanent) 39 31 13 9 7 1 0 70 17 393
2011 Term 29 32 17 9 5 5 2 66 16 42
2008 Indeterminate (permanent) 31 32 16 11 9 1 1 64 20 399
2008 Term 34 32 15 10 7 2 0 68 18 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 36 8 10 3 0 0 79 13 279
2018 Term 47 40 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 47 33 8 7 4 1 0 81 11 304
2017 Term 51 41 4 4 0 0 0 92 4 22
2014 Indeterminate (permanent) 42 36 9 9 3 1 1 79 11 278
2011 Indeterminate (permanent) 39 32 12 10 7 0 0 71 17 393
2011 Term 27 29 18 19 7 0 0 56 26 41
2008 Indeterminate (permanent) 30 33 13 15 9 0 0 64 23 398
2008 Term 32 34 7 15 10 2 0 68 25 41

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 34 12 6 4 0 0 78 10 280
2018 Term 63 24 0 8 5 0 0 87 13 25
2017 Indeterminate (permanent) 54 25 9 6 5 1 0 80 10 304
2017 Term 57 33 5 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 46 31 14 5 3 0 1 78 8 276

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 38 18 8 4 4 0 68 13 280
2018 Term 62 12 18 0 0 8 0 81 0 24
2017 Indeterminate (permanent) 38 37 11 9 2 3 0 77 11 302
2017 Term 55 31 4 0 0 10 0 95 0 22
2014 Indeterminate (permanent) 34 40 14 3 5 5 0 77 8 278
2011 Indeterminate (permanent) 34 29 14 9 9 5 0 66 19 395
2011 Term 31 24 15 13 15 2 0 57 28 42

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 40 13 16 6 1 0 65 22 279
2018 Term 60 20 17 0 0 4 0 83 0 25
2017 Indeterminate (permanent) 35 37 14 9 4 1 0 73 13 304
2017 Term 51 26 9 0 0 14 0 89 0 22
2014 Indeterminate (permanent) 33 34 17 9 5 1 0 68 14 278
2011 Indeterminate (permanent) 37 31 11 8 11 2 0 70 19 394
2011 Term 37 11 32 13 7 0 0 48 20 41
2008 Indeterminate (permanent) 25 33 16 13 12 1 0 59 24 400
2008 Term 15 34 20 12 12 5 2 53 26 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 18 29 23 20 7 3 0 49 28 279
2018 Term 40 20 21 8 4 8 0 65 12 25
2017 Indeterminate (permanent) 24 39 18 12 6 3 0 64 18 304
2017 Term 37 26 18 0 0 19 0 78 0 22
2014 Indeterminate (permanent) 24 38 19 10 5 4 0 65 15 278
2011 Indeterminate (permanent) 21 37 17 12 8 5 0 61 21 393
2011 Term 25 27 21 12 9 5 0 55 23 42
2008 Indeterminate (permanent) 13 38 17 19 11 4 0 52 30 398
2008 Term 12 27 27 20 10 5 0 41 31 41

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 37 17 21 7 2 0 53 29 279
2018 Term 36 44 4 9 8 0 0 80 16 25
2017 Indeterminate (permanent) 28 38 13 14 5 1 0 67 20 304
2017 Term 32 36 9 13 0 10 0 76 15 22
2014 Indeterminate (permanent) 23 42 15 14 5 1 0 66 19 278
2011 Indeterminate (permanent) 23 39 16 12 6 2 0 64 19 392
2011 Term 31 29 21 10 2 5 2 64 13 42
2008 Indeterminate (permanent) 18 41 11 18 10 3 0 60 29 400
2008 Term 29 32 15 15 7 2 0 63 23 41
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 26 39 19 11 5 0 0 64 16 279
2018 Term 43 40 8 9 0 0 0 83 9 25
2017 Indeterminate (permanent) 30 40 13 11 5 0 0 71 16 304
2017 Term 32 50 4 9 0 4 0 86 9 22
2014 Indeterminate (permanent) 24 44 19 8 5 0 0 67 13 278
2011 Indeterminate (permanent) 25 34 15 14 11 0 1 60 25 396
2011 Term 16 35 22 12 15 0 0 51 27 42

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 43 10 10 2 0 0 77 12 280
2018 Term 52 39 9 0 0 0 0 91 0 25
2017 Indeterminate (permanent) 42 38 10 7 3 0 0 80 11 303
2017 Term 41 41 9 10 0 0 0 81 10 22

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 26 22 18 8 8 2 47 29 278
2018 Term 27 40 12 4 5 12 0 77 10 25
2017 Indeterminate (permanent) 20 32 14 14 8 9 2 59 24 303
2017 Term 9 26 4 10 5 46 0 65 27 22
2014 Indeterminate (permanent) 13 39 20 17 4 5 1 56 22 278

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 36 9 9 3 0 0 79 12 280
2018 Term 47 49 4 0 0 0 0 96 0 25
2017 Indeterminate (permanent) 45 34 9 6 5 0 0 80 11 304
2017 Term 46 45 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 38 39 14 8 1 0 0 77 9 278
2011 Indeterminate (permanent) 33 34 11 14 7 0 1 68 21 394
2011 Term 35 31 12 15 7 0 0 66 21 42
2008 Indeterminate (permanent) 23 35 14 19 8 1 0 58 28 399
2008 Term 32 39 15 10 5 0 0 71 15 41

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 28 14 5 3 2 3 77 8 96
2017 Indeterminate (permanent) 47 30 11 3 4 3 2 81 7 105
2014 Indeterminate (permanent) 36 41 10 5 3 2 3 81 9 112

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 44 4 9 2 0 1 85 11 280
2018 Term 56 28 9 4 4 0 0 84 8 25
2017 Indeterminate (permanent) 48 37 6 6 2 0 0 86 8 304
2017 Term 36 42 9 13 0 0 0 79 13 22
2014 Indeterminate (permanent) 38 42 12 7 1 0 0 80 8 278
2011 Indeterminate (permanent) 32 45 8 9 4 1 1 78 14 396
2011 Term 36 35 9 18 2 0 0 71 20 42
2008 Indeterminate (permanent) 26 42 13 13 6 0 0 68 19 398
2008 Term 33 35 10 18 5 0 0 68 23 40

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 40 43 10 5 2 0 0 83 7 280
2018 Term 39 41 12 8 0 0 0 81 8 25
2017 Indeterminate (permanent) 46 36 10 7 1 0 0 82 8 304
2017 Term 41 42 9 5 4 0 0 82 9 22
2014 Indeterminate (permanent) 40 42 12 3 2 0 0 82 6 278
2011 Indeterminate (permanent) 43 34 12 6 4 0 1 77 11 395
2011 Term 36 31 21 5 8 0 0 67 12 42
2008 Indeterminate (permanent) 31 40 16 9 4 0 1 71 13 400
2008 Term 32 37 20 10 2 0 0 68 12 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 41 6 6 2 0 0 86 8 277
2018 Term 39 49 8 4 0 0 0 88 4 25
2017 Indeterminate (permanent) 56 33 5 4 2 0 0 89 6 304
2017 Term 58 24 9 0 9 0 0 82 9 22
2014 Indeterminate (permanent) 50 39 8 2 1 0 0 89 3 278
2011 Indeterminate (permanent) 44 38 9 4 3 1 1 84 7 395
2011 Term 28 35 14 14 9 0 0 63 23 42
2008 Indeterminate (permanent) 39 43 11 5 2 0 0 82 7 399
2008 Term 32 37 17 7 7 0 0 68 15 41

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 29 33 20 12 5 1 0 63 17 278
2018 Term 31 36 13 12 4 4 0 70 17 25
2017 Indeterminate (permanent) 40 34 12 9 4 1 0 74 14 303
2017 Term 31 46 0 4 5 14 0 89 11 22
2014 Indeterminate (permanent) 26 40 18 12 4 0 0 66 16 278
2011 Indeterminate (permanent) 29 32 17 11 10 1 0 62 21 396
2011 Term 28 25 22 15 10 0 0 53 25 42
2008 Indeterminate (permanent) 18 33 18 20 11 0 0 51 31 400
2008 Term 17 32 29 5 10 7 0 53 16 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 24 19 16 17 1 2 47 34 279
2018 Term 28 28 25 12 8 0 0 56 20 25
2017 Indeterminate (permanent) 27 25 15 17 13 2 2 54 31 303
2017 Term 23 36 9 8 5 9 9 73 16 22
2014 Indeterminate (permanent) 20 32 17 15 13 2 1 54 29 277
2011 Indeterminate (permanent) 22 27 16 14 17 3 1 51 32 396
2011 Term 28 30 10 18 12 3 0 59 30 42
2008 Indeterminate (permanent) 13 32 14 18 22 0 2 46 40 400
2008 Term 27 44 15 7 7 0 0 71 15 41

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 40 12 12 4 0 0 72 16 274
2018 Term 37 41 17 0 5 0 0 78 5 24
2017 Indeterminate (permanent) 38 37 9 9 7 0 0 75 16 303
2017 Term 32 54 9 4 0 0 0 86 4 22
2014 Indeterminate (permanent) 32 40 11 12 4 0 0 72 16 278
2011 Indeterminate (permanent) 38 34 11 9 7 1 0 73 16 394
2011 Term 23 29 13 18 16 0 0 53 34 42

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 36 36 14 8 5 0 0 72 14 276
2018 Term 45 42 4 4 4 0 0 87 8 24
2017 Indeterminate (permanent) 44 32 13 5 5 0 0 77 11 304
2017 Term 49 28 18 5 0 0 0 77 5 22
2014 Indeterminate (permanent) 38 36 15 9 2 0 0 74 11 278

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 39 15 8 2 0 0 74 11 278
2018 Term 63 25 8 4 0 0 0 88 4 25
2017 Indeterminate (permanent) 48 32 9 7 3 0 0 80 10 304
2017 Term 54 37 9 0 0 0 0 91 0 22
2014 Indeterminate (permanent) 40 42 12 5 1 0 0 82 6 278
2011 Indeterminate (permanent) 42 35 14 5 3 0 1 78 8 394
2011 Term 37 42 10 6 2 2 0 81 8 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 39 23 10 4 1 0 62 15 278
2018 Term 40 39 12 0 5 4 0 82 5 25
2017 Indeterminate (permanent) 31 38 16 9 4 2 0 70 13 304
2017 Term 36 50 4 0 0 10 0 95 0 22

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 34 14 8 4 0 0 74 12 280
2018 Term 55 32 8 5 0 0 0 87 5 25
2017 Indeterminate (permanent) 46 30 11 8 5 0 0 76 13 304
2017 Term 68 22 4 5 0 0 0 90 5 22
2014 Indeterminate (permanent) 36 38 9 10 6 0 0 75 16 278
2011 Indeterminate (permanent) 40 29 11 9 11 0 0 70 20 396
2011 Term 42 27 9 7 15 0 0 69 22 42

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 41 34 14 5 4 0 2 76 10 279
2018 Term 71 16 5 8 0 0 0 87 8 25
2017 Indeterminate (permanent) 43 33 15 7 1 0 2 77 8 302
2017 Term 55 36 4 0 0 5 0 96 0 22
2014 Indeterminate (permanent) 33 37 19 6 2 0 2 72 8 278
2011 Indeterminate (permanent) 38 34 16 6 2 0 3 74 9 395
2011 Term 56 32 2 7 2 0 0 88 9 42
2008 Indeterminate (permanent) 32 36 19 7 4 0 2 69 12 400
2008 Term 44 37 10 0 0 0 10 89 0 41

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Indeterminate (permanent) 15 50 35 279
2018 Term 33 16 52 25
2017 Indeterminate (permanent) 15 53 32 304
2017 Term 15 33 52 22
2014 Indeterminate (permanent) 17 53 29 278
2011 Indeterminate (permanent) 20 50 30 394
2011 Term 22 51 27 42

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Indeterminate (permanent) 22 12 42 7 2 15 44
2017 Indeterminate (permanent) 45 14 28 4 5 4 44
2014 Indeterminate (permanent) 37 20 20 13 9999 10 50
2011 Indeterminate (permanent) 43 13 27 10 9999 7 76
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 49 41 6 3 1 0 0 91 4 277
2018 Term 51 40 9 0 0 0 0 91 0 25
2017 Indeterminate (permanent) 57 34 6 3 1 0 0 91 4 304
2017 Term 68 27 4 0 0 0 0 96 0 22
2014 Indeterminate (permanent) 50 39 7 3 1 0 0 89 4 278
2011 Indeterminate (permanent) 49 37 8 3 2 1 0 86 5 395
2011 Term 45 31 12 5 0 7 0 82 5 42
2008 Indeterminate (permanent) 46 37 10 4 2 1 0 84 6 399
2008 Term 46 39 12 2 0 0 0 85 2 41

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 31 42 16 9 1 1 0 74 10 278
2018 Term 48 44 5 0 4 0 0 91 4 25
2017 Indeterminate (permanent) 44 42 8 4 2 0 0 86 6 303
2017 Term 40 45 5 10 0 0 0 85 10 22
2014 Indeterminate (permanent) 46 38 9 4 2 1 0 85 6 278
2011 Indeterminate (permanent) 42 38 12 4 3 1 0 81 7 395
2011 Term 35 31 17 9 5 2 0 68 14 41

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 4 22 43 18 11 0 1 29 27 279
2018 Term 9 12 28 36 12 0 4 50 21 25
2017 Indeterminate (permanent) 3 20 37 25 12 0 3 38 24 303
2017 Term 4 17 28 22 19 5 5 46 23 22
2014 Indeterminate (permanent) 6 21 43 21 8 0 0 30 27 278
2011 Indeterminate (permanent) 8 18 37 25 9 1 3 36 26 392
2011 Term 2 7 28 33 23 3 2 60 10 41
2008 Indeterminate (permanent) 7 27 41 16 8 0 2 24 34 400
2008 Term 5 18 33 33 10 3 0 44 23 40

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 2 11 31 34 17 2 1 53 14 277
2018 Term 0 5 12 37 41 0 4 82 5 24
2017 Indeterminate (permanent) 3 12 26 28 25 2 3 56 16 303
2017 Term 0 0 26 22 32 10 10 68 0 22
2014 Indeterminate (permanent) 8 24 35 18 14 1 1 32 32 276
2011 Indeterminate (permanent) 11 14 24 29 17 2 3 48 26 393
2011 Term 9 15 31 24 17 1 2 42 25 42
2008 Indeterminate (permanent) 11 21 30 23 13 1 2 37 33 399
2008 Term 12 29 24 10 20 5 0 31 44 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 13 19 36 22 9 1 1 31 32 275
2018 Term 16 9 16 21 29 0 8 55 27 24
2017 Indeterminate (permanent) 8 17 27 24 18 3 4 45 27 303
2017 Term 9 13 36 8 23 0 10 35 25 22
2014 Indeterminate (permanent) 6 19 30 26 13 2 3 41 27 278
2011 Indeterminate (permanent) 9 15 31 22 15 3 5 40 26 393
2011 Term 2 11 17 26 27 11 5 63 16 42
2008 Indeterminate (permanent) 9 21 32 24 10 2 3 35 31 400
2008 Term 10 35 23 13 8 8 5 23 51 40

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 8 27 38 20 1 2 60 12 274
2018 Term 0 4 16 40 36 0 4 79 4 25
2017 Indeterminate (permanent) 1 5 26 33 28 0 6 65 7 302
2017 Term 0 0 18 39 37 5 0 81 0 22
2014 Indeterminate (permanent) 2 8 29 38 21 0 2 61 10 276
2011 Indeterminate (permanent) 4 8 25 34 22 2 5 60 13 393
2011 Term 2 5 16 26 40 9 2 74 8 42
2008 Indeterminate (permanent) 4 9 30 37 15 1 5 55 13 400
2008 Term 7 17 20 24 20 2 10 50 28 41

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 7 23 33 21 14 1 1 36 30 277
2018 Term 4 13 8 32 36 0 8 73 18 25
2017 Indeterminate (permanent) 8 18 28 21 20 1 3 43 28 303
2017 Term 8 0 22 19 36 14 0 64 9 22
2014 Indeterminate (permanent) 18 21 37 15 8 0 0 23 40 278
2011 Indeterminate (permanent) 10 23 30 19 14 1 3 35 34 394
2011 Term 7 12 33 21 23 0 5 45 20 41
2008 Indeterminate (permanent) 13 22 32 19 10 2 2 30 36 396
2008 Term 5 10 34 24 24 0 2 50 15 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 3 6 24 33 27 2 4 65 10 275
2018 Term 9 4 8 32 39 0 8 77 14 25
2017 Indeterminate (permanent) 2 6 18 35 30 4 5 71 9 302
2017 Term 5 0 18 17 32 10 19 68 7 22
2014 Indeterminate (permanent) 3 9 26 34 21 2 5 59 13 278
2011 Indeterminate (permanent) 2 10 22 32 25 3 6 62 14 392
2011 Term 0 5 17 24 37 12 6 73 6 41
2008 Indeterminate (permanent) 3 10 23 33 24 2 6 61 14 400
2008 Term 10 12 17 27 17 15 2 53 26 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 10 14 32 27 14 3 1 42 25 277
2018 Term 16 0 11 12 40 16 4 65 20 25
2017 Indeterminate (permanent) 7 14 30 20 21 3 4 45 22 302
2017 Term 9 5 26 18 27 5 10 53 16 22
2014 Indeterminate (permanent) 7 14 35 25 14 1 4 41 22 278

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 30 11 10 7 0 0 72 17 278
2018 Term 55 33 0 8 4 0 0 88 12 25
2017 Indeterminate (permanent) 45 32 7 9 7 0 0 77 16 302
2017 Term 39 41 14 5 0 0 0 81 5 22
2014 Indeterminate (permanent) 42 33 10 11 3 0 0 76 15 278

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 44 37 8 8 3 0 0 81 11 277
2018 Term 71 21 4 4 0 0 0 92 4 25
2017 Indeterminate (permanent) 49 36 6 7 3 0 0 85 9 304
2017 Term 68 27 0 0 5 0 0 95 5 22
2014 Indeterminate (permanent) 37 47 10 4 1 0 0 85 5 278

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 38 13 5 3 1 0 78 9 278
2018 Term 55 36 4 5 0 0 0 91 5 25

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 51 32 12 2 1 2 0 85 3 277
2018 Term 61 32 4 0 0 4 0 96 0 25
2017 Indeterminate (permanent) 54 28 13 2 2 1 0 83 4 302
2017 Term 54 23 4 4 0 14 0 90 5 22
2014 Indeterminate (permanent) 54 31 10 3 1 1 0 86 4 277

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 43 36 13 5 1 1 0 81 6 277
2018 Term 68 27 5 0 0 0 0 95 0 25
2017 Indeterminate (permanent) 50 33 11 3 2 1 0 84 5 304
2017 Term 59 36 5 0 0 0 0 95 0 22
2014 Indeterminate (permanent) 48 38 9 3 1 1 0 88 4 277
2011 Indeterminate (permanent) 43 28 13 7 6 3 0 73 13 395
2011 Term 42 24 15 12 7 0 0 66 19 42

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 50 34 11 4 1 0 0 85 4 276
2018 Term 82 8 4 5 0 0 0 91 5 24
2017 Indeterminate (permanent) 55 32 6 3 3 0 0 88 6 304
2017 Term 71 29 0 0 0 0 0 100 0 22
2014 Indeterminate (permanent) 55 34 7 2 1 0 0 89 3 276
2011 Indeterminate (permanent) 48 31 9 5 5 1 0 79 11 393
2011 Term 48 31 15 0 5 2 0 80 5 42
2008 Indeterminate (permanent) 37 39 12 6 6 0 0 76 12 399
2008 Term 37 44 10 5 5 0 0 80 10 41

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 22 39 20 9 6 2 1 64 15 277
2018 Term 55 16 20 0 5 0 4 74 5 25
2017 Indeterminate (permanent) 31 38 14 9 5 2 1 70 15 303
2017 Term 22 31 23 0 5 15 5 66 6 22
2014 Indeterminate (permanent) 29 42 18 7 4 0 0 72 11 277

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 45 36 9 6 2 0 1 83 8 279
2018 Term 51 20 20 9 0 0 0 71 9 25
2017 Indeterminate (permanent) 54 30 9 5 1 1 1 85 6 303
2017 Term 51 44 5 0 0 0 0 95 0 21
2014 Indeterminate (permanent) 51 37 7 3 1 1 1 89 4 278
2011 Indeterminate (permanent) 49 31 7 5 5 2 1 82 11 395
2011 Term 41 19 13 7 12 8 0 65 21 42
2008 Indeterminate (permanent) 40 34 10 7 6 3 1 76 13 400
2008 Term 22 34 20 15 5 5 0 59 21 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 40 14 5 1 0 1 79 6 276
2018 Term 55 33 12 0 0 0 0 88 0 25

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 32 17 9 9 4 2 62 20 278
2018 Term 20 36 25 8 4 8 0 60 13 25
2017 Indeterminate (permanent) 29 33 12 10 8 5 3 67 20 303
2017 Term 31 18 18 4 0 28 0 69 6 22
2014 Indeterminate (permanent) 27 32 19 12 5 4 1 62 17 278
2011 Indeterminate (permanent) 28 30 13 14 10 5 1 61 25 396
2011 Term 33 18 15 16 12 6 0 54 30 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 10 90 279

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 20 21 6 4 21 4 57 14 278
2018 Term 20 16 21 4 8 24 8 52 17 25
2017 Indeterminate (permanent) 26 23 17 6 6 18 4 62 16 304
2017 Term 18 0 9 9 4 55 4 45 32 22
2014 Indeterminate (permanent) 25 26 19 5 3 17 4 65 10 278

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 34 17 5 2 7 1 74 8 279
2018 Term 51 25 8 4 4 8 0 83 9 25
2017 Indeterminate (permanent) 44 31 11 3 5 5 0 79 9 304
2017 Term 35 31 24 0 0 10 0 73 0 22
2014 Indeterminate (permanent) 43 33 16 2 2 3 0 79 4 278
2011 Indeterminate (permanent) 46 32 11 5 4 2 0 80 9 395
2011 Term 44 27 13 6 5 5 0 74 12 42

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 5 95 280
2018 Term 0 100 25

Question 56a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 45 13

Question 56d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 56f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 13

Question 57h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 57m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 58i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 55 13

Question 59a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 59n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 58 13

Question 59o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 0 13

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 21 21 3 2 25 4 63 7 278
2018 Term 24 24 12 0 0 32 8 81 0 25
2017 Indeterminate (permanent) 29 18 17 3 3 25 6 67 9 303
2017 Term 19 4 8 0 0 65 4 74 0 22
2014 Indeterminate (permanent) 25 26 18 2 1 22 6 71 4 278

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 39 32 17 3 2 8 1 77 4 278
2018 Term 44 32 8 0 0 13 4 91 0 25
2017 Indeterminate (permanent) 52 27 10 3 2 6 0 84 5 304
2017 Term 40 31 4 0 0 25 0 94 0 22
2014 Indeterminate (permanent) 46 34 12 2 0 6 0 85 2 278
2011 Indeterminate (permanent) 49 31 9 4 4 3 0 83 8 395
2011 Term 52 22 9 4 5 8 0 80 10 42
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 55 28 10 4 2 0 0 83 7 280
2018 Term 59 28 4 9 0 0 0 87 9 25
2017 Indeterminate (permanent) 56 26 6 3 5 2 0 85 8 304
2017 Term 71 19 4 5 0 0 0 90 5 22

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 30 51 12 4 2 1 0 83 6 279
2018 Term 45 33 17 0 5 0 0 78 5 24
2017 Indeterminate (permanent) 31 45 12 6 3 2 0 78 9 304
2017 Term 39 32 4 20 0 5 0 74 21 22

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 25 45 15 10 4 1 0 70 15 280
2018 Term 53 17 13 8 9 0 0 70 17 24
2017 Indeterminate (permanent) 26 46 14 8 4 2 0 74 12 304
2017 Term 22 58 4 15 0 0 0 80 15 22

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 29 24 12 11 0 1 52 24 279
2018 Term 40 23 20 8 5 4 0 66 13 25
2017 Indeterminate (permanent) 25 33 18 9 14 0 1 58 24 303
2017 Term 22 35 23 5 14 0 0 58 19 22

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 17 33 28 14 8 0 0 50 22 277
2018 Term 20 59 4 17 0 0 0 79 17 25
2017 Indeterminate (permanent) 21 29 29 15 5 0 1 51 21 304
2017 Term 35 38 18 5 4 0 0 73 9 22

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 35 36 16 6 4 0 1 72 11 276
2018 Term 36 47 4 9 0 0 4 87 9 25
2017 Indeterminate (permanent) 38 34 16 7 2 0 3 74 10 304
2017 Term 55 31 10 0 0 5 0 90 0 22

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 31 20 14 12 0 0 54 26 279
2018 Term 37 29 12 8 9 0 4 69 18 24
2017 Indeterminate (permanent) 26 26 24 11 12 0 1 52 23 304
2017 Term 21 42 18 4 4 5 4 71 9 22

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 22 16 6 7 0 1 70 13 278
2018 Term 76 8 0 4 5 0 8 90 10 25
2017 Indeterminate (permanent) 44 27 12 6 6 0 4 75 13 304
2017 Term 63 13 10 0 0 0 15 89 0 22

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 27 29 22 14 9 0 0 56 22 278
2018 Term 44 31 8 4 13 0 0 75 17 25
2017 Indeterminate (permanent) 28 32 21 12 8 0 0 59 20 303
2017 Term 41 51 4 4 0 0 0 92 4 22

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 43 20 8 5 1 1 66 13 276
2018 Term 44 32 12 9 0 4 0 79 9 25
2017 Indeterminate (permanent) 33 36 17 8 5 1 0 70 12 303
2017 Term 31 47 13 5 4 0 0 78 9 22

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 24 37 24 9 5 0 0 62 14 274
2018 Term 52 28 15 5 0 0 0 80 5 25
2017 Indeterminate (permanent) 29 34 23 7 5 1 1 64 13 303
2017 Term 38 35 14 8 0 0 5 77 9 22

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 28 36 20 11 4 0 0 64 16 276
2018 Term 48 31 12 0 5 0 4 83 5 25
2017 Indeterminate (permanent) 37 31 20 7 4 1 1 68 11 303
2017 Term 44 52 4 0 0 0 0 96 0 22

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 34 35 20 6 5 0 0 70 11 274
2018 Term 49 32 11 4 5 0 0 80 9 25
2017 Indeterminate (permanent) 33 37 16 9 4 1 0 71 13 303
2017 Term 55 32 5 8 0 0 0 87 8 22

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 52 28 11 6 3 0 0 80 8 273
2018 Term 60 24 13 4 0 0 0 83 4 25
2017 Indeterminate (permanent) 47 29 14 7 2 0 1 76 10 304
2017 Term 51 21 23 5 0 0 0 73 5 22

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 70 17 7 2 2 1 1 88 4 277
2018 Term 75 12 4 4 0 5 0 92 4 25

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 72 16 5 4 2 0 0 89 6 276
2018 Term 79 4 0 9 4 0 4 86 14 25
2017 Indeterminate (permanent) 68 17 6 5 3 1 1 86 8 303
2017 Term 91 5 4 0 0 0 0 96 0 22

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 35 11 3 3 0 0 83 6 281
2018 Term 80 9 12 0 0 0 0 88 0 25
2017 Indeterminate (permanent) 51 30 10 7 3 0 0 81 9 304
2017 Term 54 36 5 5 0 0 0 90 5 22

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 47 25 17 5 5 0 1 73 10 281
2018 Term 72 15 4 4 5 0 0 87 9 25
2017 Indeterminate (permanent) 52 26 12 7 3 0 0 78 10 304
2017 Term 77 18 5 0 0 0 0 95 0 22

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 53 18 6 2 1 1 20 89 4 278
2018 Term 72 4 0 0 0 0 24 100 0 24
2017 Indeterminate (permanent) 50 21 4 4 2 0 19 88 7 303
2017 Term 64 4 0 5 0 0 27 93 7 22

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 68 19 7 1 1 1 3 91 3 280
2018 Term 72 19 4 0 0 0 5 96 0 25
2017 Indeterminate (permanent) 62 22 6 2 2 0 5 89 4 303
2017 Term 96 0 0 4 0 0 0 96 4 22

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 64 22 7 4 2 0 1 88 5 281
2018 Term 12 24 20 19 25 0 0 36 44 25
2017 Indeterminate (permanent) 61 22 9 3 2 1 2 85 6 303
2017 Term 19 18 27 19 13 0 4 38 34 22

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 42 36 14 6 1 0 1 79 7 280
2018 Term 68 24 0 0 4 0 4 96 4 25
2017 Indeterminate (permanent) 44 38 10 5 1 0 1 83 7 303
2017 Term 48 28 15 9 0 0 0 76 9 21

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 15 34 37 10 4 0 0 49 14 281
2018 Term 32 44 8 12 5 0 0 76 17 25
2017 Indeterminate (permanent) 13 36 40 8 2 0 0 49 11 304
2017 Term 18 60 18 4 0 0 0 78 4 22

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 17 42 24 9 0 0 33 25 277
2018 Term 4 13 29 37 17 0 0 54 17 24
2017 Indeterminate (permanent) 4 15 43 27 11 0 0 38 19 303
2017 Term 4 0 46 36 14 0 0 50 4 22
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 20 36 24 10 10 1 0 20 80 280
2018 Term 35 24 12 13 4 4 8 40 60 25
2017 Indeterminate (permanent) 22 32 22 13 9 3 0 22 78 304
2017 Term 21 24 23 13 15 4 0 22 78 22

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 14 218
2017 Indeterminate (permanent) 14 229
2017 Term 19 16

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 21 218
2017 Indeterminate (permanent) 28 229
2017 Term 52 16

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 28 218
2017 Indeterminate (permanent) 26 229
2017 Term 33 16

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 48 218
2017 Indeterminate (permanent) 53 229
2017 Term 31 16

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 4 218
2017 Indeterminate (permanent) 7 229
2017 Term 0 16

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 35 218

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Indeterminate (permanent) 34 218
2017 Indeterminate (permanent) 43 229
2017 Term 45 16

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Indeterminate (permanent) 9 44 18 9 6 14 213
2017 Indeterminate (permanent) 8 53 13 8 3 14 225
2017 Term 8 57 6 0 14 15 14

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Indeterminate (permanent) 44 56 216

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 56 18 9 6 2 1 9 81 8 278
2018 Term 51 16 9 8 0 4 12 80 10 25

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 23 35 13 17 6 2 4 61 24 218
2017 Indeterminate (permanent) 24 26 14 21 11 2 3 52 34 231
2017 Term 25 30 12 0 27 0 6 58 29 16

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Indeterminate (permanent) 8 21 21 19 21 2 8 32 44 218
2017 Indeterminate (permanent) 6 12 17 21 32 5 7 21 60 231
2017 Term 0 19 24 0 44 13 0 21 51 16
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