2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 76. Are you currently a shift worker

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 46 11 3 3 0 0 83 6 36
2018 Non-shift worker 36 47 10 5 2 0 0 83 7 277
2017 Shift worker 32 39 18 11 0 0 0 72 11 56
2017 Non-shift worker 45 43 6 4 2 0 0 88 6 279
2014 Shift worker 14 65 16 0 4 0 0 79 4 43
2014 Non-shift worker 35 49 10 3 3 0 0 84 6 244
2011 Shift worker 34 28 21 10 6 0 1 63 17 127
2011 Non-shift worker 45 38 10 4 4 0 0 83 7 332
2008 Shift worker 23 41 19 13 4 0 0 64 17 131
2008 Non-shift worker 38 42 10 6 4 0 0 80 10 313

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 41 14 8 6 0 0 72 13 36
2018 Non-shift worker 35 42 10 11 3 0 0 77 13 277
2017 Shift worker 29 36 12 11 12 0 0 65 23 56
2017 Non-shift worker 41 38 6 9 5 0 1 79 14 279

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 62 27 8 0 3 0 0 89 3 36
2018 Non-shift worker 54 37 7 1 1 0 0 91 2 272
2017 Shift worker 61 25 13 2 0 0 0 86 2 56
2017 Non-shift worker 70 23 4 2 1 0 0 93 3 279
2014 Shift worker 49 40 11 0 0 0 0 89 0 43
2014 Non-shift worker 69 25 6 0 0 0 0 93 1 244
2011 Shift worker 51 30 13 0 3 1 2 83 3 127
2011 Non-shift worker 67 26 6 0 1 0 0 93 1 333

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 40 3 3 3 0 0 91 6 35
2018 Non-shift worker 42 42 8 5 2 0 0 85 7 277
2017 Shift worker 50 32 14 2 2 0 0 82 4 56
2017 Non-shift worker 54 31 7 5 2 0 0 85 7 279
2014 Shift worker 33 49 9 9 0 0 0 82 9 43
2014 Non-shift worker 50 38 7 2 2 0 0 88 4 243
2011 Shift worker 45 33 11 6 4 1 1 79 10 127
2011 Non-shift worker 51 36 8 3 2 0 0 87 5 333
2008 Shift worker 35 43 14 5 2 1 0 79 7 132
2008 Non-shift worker 45 41 8 5 1 0 0 86 6 315

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 44 34 17 3 3 0 0 77 6 35
2018 Non-shift worker 47 29 14 8 2 0 0 76 10 277
2017 Shift worker 32 34 19 11 2 2 0 67 13 56
2017 Non-shift worker 54 28 11 4 3 1 0 82 7 279
2014 Shift worker 14 35 28 13 7 0 2 50 21 43
2014 Non-shift worker 42 34 12 7 4 1 0 77 11 244
2011 Shift worker 29 26 15 12 15 2 2 57 27 127
2011 Non-shift worker 49 24 14 7 5 1 0 74 12 333

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 40 8 6 6 0 0 80 12 35
2018 Non-shift worker 44 36 11 7 3 0 0 80 9 273
2017 Shift worker 39 27 20 13 2 0 0 66 14 56
2017 Non-shift worker 52 31 9 5 3 0 0 84 8 279
2014 Shift worker 16 32 28 16 7 0 0 49 23 43
2014 Non-shift worker 45 33 13 6 3 0 0 78 9 244
2011 Shift worker 31 29 15 14 10 1 1 61 24 127
2011 Non-shift worker 50 28 11 7 4 1 0 78 11 334
2008 Shift worker 17 41 12 17 12 0 0 58 30 132
2008 Non-shift worker 35 41 12 7 4 0 0 76 11 316

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 35 26 17 15 6 0 2 62 21 35
2018 Non-shift worker 36 26 18 13 5 2 0 63 18 277
2017 Shift worker 36 25 16 20 2 0 2 62 22 56
2017 Non-shift worker 44 22 16 10 5 2 1 68 16 279
2014 Shift worker 14 39 19 16 7 2 2 55 25 43
2014 Non-shift worker 43 22 17 9 6 3 0 67 16 244
2011 Shift worker 34 21 15 10 16 3 1 58 27 127
2011 Non-shift worker 45 20 11 8 11 5 0 69 20 333
2008 Shift worker 20 34 14 12 16 3 0 56 29 132
2008 Non-shift worker 33 29 17 8 7 4 1 66 16 316
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 31 16 3 3 0 0 78 6 36
2018 Non-shift worker 51 29 12 7 2 0 0 79 9 278
2017 Shift worker 45 32 13 9 2 0 0 77 11 56
2017 Non-shift worker 54 28 8 5 3 1 2 85 7 278
2014 Shift worker 24 54 11 9 0 0 2 80 9 43
2014 Non-shift worker 47 35 8 6 2 1 1 84 8 244
2011 Shift worker 27 27 18 11 10 4 3 58 23 125
2011 Non-shift worker 46 30 12 8 4 0 0 76 12 332
2008 Shift worker 17 33 18 15 14 2 2 51 30 132
2008 Non-shift worker 38 31 15 8 7 1 0 70 15 315

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 45 3 6 6 0 0 86 11 36
2018 Non-shift worker 44 34 8 11 2 0 0 78 13 278
2017 Shift worker 43 36 9 4 9 0 0 79 12 56
2017 Non-shift worker 49 32 7 8 3 1 1 83 10 279
2014 Shift worker 26 40 14 10 5 2 2 69 16 43
2014 Non-shift worker 46 35 8 8 2 1 0 82 10 244
2011 Shift worker 25 29 20 16 9 0 1 54 26 124
2011 Non-shift worker 46 32 9 8 4 0 0 78 13 333
2008 Shift worker 18 35 14 19 12 1 1 54 32 132
2008 Non-shift worker 36 33 11 12 7 0 0 69 19 314

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 47 10 6 3 0 0 81 8 36
2018 Non-shift worker 48 30 12 6 4 0 0 78 10 279
2017 Shift worker 45 34 18 2 2 0 0 79 4 56
2017 Non-shift worker 56 24 8 6 5 1 0 81 11 279
2014 Shift worker 24 40 24 5 0 2 5 69 5 42
2014 Non-shift worker 51 29 12 5 3 0 1 80 8 243

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 45 8 16 3 2 0 72 19 36
2018 Non-shift worker 32 34 20 6 4 5 0 69 10 278
2017 Shift worker 34 32 16 14 2 2 0 67 16 56
2017 Non-shift worker 41 38 9 6 2 3 0 82 9 277
2014 Shift worker 16 49 13 2 12 7 0 70 15 43
2014 Non-shift worker 38 37 14 3 3 5 0 79 7 244
2011 Shift worker 23 24 17 11 17 7 2 51 31 127
2011 Non-shift worker 40 30 12 8 6 4 0 73 14 333

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 28 31 13 20 6 2 0 60 26 36
2018 Non-shift worker 28 38 14 13 5 2 1 67 18 278
2017 Shift worker 30 27 18 14 7 3 0 59 22 56
2017 Non-shift worker 38 39 12 7 3 2 0 78 10 279
2014 Shift worker 14 25 30 19 12 0 0 39 31 43
2014 Non-shift worker 37 36 15 7 3 1 0 75 10 244
2011 Shift worker 25 26 19 12 17 1 1 51 29 124
2011 Non-shift worker 44 30 10 7 7 2 0 76 14 333
2008 Shift worker 10 27 19 18 24 2 1 37 43 132
2008 Non-shift worker 30 37 15 10 6 2 0 68 16 316

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 20 22 25 8 2 0 43 35 36
2018 Non-shift worker 20 29 22 18 6 4 1 52 25 278
2017 Shift worker 20 25 22 18 13 3 0 46 31 56
2017 Non-shift worker 27 40 17 9 4 4 0 69 13 279
2014 Shift worker 12 21 32 19 14 2 0 34 34 43
2014 Non-shift worker 27 42 16 8 3 4 0 72 11 244
2011 Shift worker 16 31 20 16 12 4 1 49 29 126
2011 Non-shift worker 25 38 16 10 5 5 1 67 16 332
2008 Shift worker 6 28 21 25 18 2 0 35 44 131
2008 Non-shift worker 15 41 17 16 8 4 0 58 24 315

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 17 43 12 17 12 0 0 60 28 35
2018 Non-shift worker 18 36 17 21 6 3 0 55 28 279
2017 Shift worker 25 30 20 18 7 0 0 55 25 56
2017 Non-shift worker 30 39 12 13 4 2 0 71 17 279
2014 Shift worker 12 31 16 32 9 0 0 42 42 43
2014 Non-shift worker 27 43 15 10 4 1 0 71 14 244
2011 Shift worker 24 27 25 12 8 3 2 53 21 123
2011 Non-shift worker 25 43 13 12 5 2 0 69 17 334
2008 Shift worker 14 39 15 20 12 1 0 53 32 132
2008 Non-shift worker 21 41 9 17 9 3 0 63 27 316
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 38 22 17 3 0 0 58 20 36
2018 Non-shift worker 30 38 17 10 5 0 0 68 15 278
2017 Shift worker 22 34 19 16 9 0 0 56 25 56
2017 Non-shift worker 33 42 11 9 4 1 1 76 13 279
2014 Shift worker 0 54 28 12 7 0 0 54 19 43
2014 Non-shift worker 30 40 17 8 4 0 0 71 12 244
2011 Shift worker 16 28 23 18 15 0 1 44 33 127
2011 Non-shift worker 29 38 13 11 9 0 0 67 20 333

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 42 47 2 6 3 0 0 89 8 36
2018 Non-shift worker 36 40 12 10 2 0 0 77 12 279
2017 Shift worker 43 34 16 5 2 0 0 77 7 56
2017 Non-shift worker 42 38 9 8 3 0 0 80 11 278

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 12 31 17 29 12 0 0 43 41 35
2018 Non-shift worker 20 26 22 15 7 10 2 51 24 278
2017 Shift worker 15 27 20 22 7 5 4 46 32 55
2017 Non-shift worker 22 32 12 11 7 14 2 64 22 279
2014 Shift worker 5 43 26 16 9 0 0 48 26 43
2014 Non-shift worker 15 38 20 17 2 7 2 58 21 244

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 38 47 3 8 3 0 0 86 11 36
2018 Non-shift worker 45 35 10 9 2 0 0 79 11 279
2017 Shift worker 38 34 13 9 7 0 0 72 16 56
2017 Non-shift worker 47 34 8 5 4 0 1 83 9 279
2014 Shift worker 24 40 21 11 2 0 2 65 14 43
2014 Non-shift worker 42 37 12 6 1 0 0 80 8 244
2011 Shift worker 24 32 16 17 9 0 2 57 27 126
2011 Non-shift worker 40 35 9 11 5 0 0 75 16 333
2008 Shift worker 12 36 12 28 11 1 0 48 40 132
2008 Non-shift worker 29 36 14 14 6 0 0 65 20 315

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2017 Shift worker 30 29 29 6 6 0 0 59 12 17
2017 Non-shift worker 51 30 8 2 4 3 2 86 6 89
2014 Shift worker 15 55 7 0 7 15 0 83 9 14
2014 Non-shift worker 39 38 11 6 2 0 4 80 8 98

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 50 0 6 3 0 0 92 8 36
2018 Non-shift worker 42 41 5 9 2 0 1 84 11 279
2017 Shift worker 36 43 12 9 0 0 0 79 9 56
2017 Non-shift worker 50 36 5 6 2 0 0 87 8 279
2014 Shift worker 24 47 19 10 0 0 0 71 10 43
2014 Non-shift worker 40 41 10 7 1 0 0 82 8 244
2011 Shift worker 29 40 12 9 6 2 2 72 16 127
2011 Non-shift worker 35 45 7 10 3 0 0 81 13 333
2008 Shift worker 20 43 11 18 8 0 0 63 27 132
2008 Non-shift worker 30 40 13 11 5 0 1 71 16 313

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 60 11 3 3 0 0 83 6 36
2018 Non-shift worker 43 40 10 5 2 0 0 83 7 279
2017 Shift worker 28 47 11 12 2 0 0 75 14 56
2017 Non-shift worker 49 33 10 6 1 0 0 83 8 279
2014 Shift worker 26 51 16 6 0 0 0 77 6 43
2014 Non-shift worker 44 39 12 3 3 0 0 82 5 244
2011 Shift worker 26 32 24 8 7 0 2 59 16 127
2011 Non-shift worker 50 35 6 5 3 1 0 86 8 333
2008 Shift worker 22 35 23 11 8 1 1 58 19 132
2008 Non-shift worker 35 41 13 7 3 0 0 77 10 316

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 32 51 12 3 3 0 0 83 6 35
2018 Non-shift worker 46 40 6 6 2 0 0 87 8 277
2017 Shift worker 37 46 9 4 4 0 0 84 7 56
2017 Non-shift worker 59 30 4 3 2 0 0 90 6 279
2014 Shift worker 26 56 13 5 0 0 0 82 5 43
2014 Non-shift worker 54 35 8 2 1 0 0 89 3 244
2011 Shift worker 27 42 16 8 5 1 2 71 13 127
2011 Non-shift worker 50 37 6 3 3 1 0 88 6 332
2008 Shift worker 19 48 19 8 5 1 0 68 13 132
2008 Non-shift worker 46 39 8 4 2 0 0 86 6 315

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 27 22 11 6 0 0 61 17 36
2018 Non-shift worker 29 34 19 12 5 1 1 64 17 277
2017 Shift worker 36 27 18 14 4 2 0 64 18 56
2017 Non-shift worker 41 36 10 8 4 1 0 78 12 278
2014 Shift worker 7 49 21 12 9 2 0 57 22 43
2014 Non-shift worker 32 37 16 12 3 0 0 69 15 244
2011 Shift worker 22 21 22 15 18 1 1 44 33 127
2011 Non-shift worker 33 35 16 9 6 1 0 69 16 333
2008 Shift worker 7 25 23 23 21 1 0 32 44 132
2008 Non-shift worker 23 36 17 16 7 1 0 59 23 316

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 23 25 25 13 11 0 2 49 25 36
2018 Non-shift worker 22 24 19 15 17 1 2 48 33 278
2017 Shift worker 23 27 11 21 14 2 2 52 37 56
2017 Non-shift worker 28 25 15 15 11 3 3 56 28 277
2014 Shift worker 12 43 23 7 12 2 0 56 20 42
2014 Non-shift worker 23 29 15 16 12 2 2 54 30 244
2011 Shift worker 24 26 16 14 19 1 1 51 33 127
2011 Non-shift worker 23 28 15 14 15 3 1 53 31 333
2008 Shift worker 16 36 13 14 21 0 0 52 35 132
2008 Non-shift worker 13 32 14 18 21 0 2 47 39 316

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 13 57 8 11 11 0 0 70 22 36
2018 Non-shift worker 37 37 13 10 3 0 0 74 14 272
2017 Shift worker 25 38 18 7 12 0 0 63 19 56
2017 Non-shift worker 41 38 7 9 5 0 0 79 14 278
2014 Shift worker 14 39 16 21 9 0 0 54 30 43
2014 Non-shift worker 36 39 10 10 4 0 0 76 14 244
2011 Shift worker 19 25 21 17 16 2 1 45 34 127
2011 Non-shift worker 46 37 7 6 4 0 0 83 10 332

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 32 37 11 12 9 0 0 69 20 35
2018 Non-shift worker 39 37 13 7 5 0 0 75 12 275
2017 Shift worker 29 39 14 9 7 0 2 69 16 56
2017 Non-shift worker 49 30 12 5 4 0 0 79 9 279
2014 Shift worker 9 56 13 16 5 0 0 65 21 43
2014 Non-shift worker 45 31 14 8 2 0 0 76 10 244

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 40 33 16 8 3 0 0 72 11 36
2018 Non-shift worker 38 39 13 8 2 0 0 77 10 277
2017 Shift worker 41 36 9 9 3 0 2 79 12 56
2017 Non-shift worker 51 31 9 6 3 0 0 82 9 279
2014 Shift worker 16 54 20 9 0 0 0 71 9 43
2014 Non-shift worker 45 38 10 5 1 0 0 84 6 244
2011 Shift worker 31 40 16 6 4 2 2 73 10 125
2011 Non-shift worker 47 34 12 4 2 0 1 81 6 333

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 17 46 14 14 9 0 0 63 23 35
2018 Non-shift worker 25 38 22 8 4 1 0 65 12 278
2017 Shift worker 22 36 14 23 4 2 0 58 27 56
2017 Non-shift worker 34 39 16 5 3 3 0 74 9 279

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 24 39 17 11 8 0 0 63 20 36
2018 Non-shift worker 44 33 13 7 3 0 0 77 10 279
2017 Shift worker 14 36 18 23 9 0 0 50 32 56
2017 Non-shift worker 56 27 9 4 3 0 0 83 8 279
2014 Shift worker 5 39 16 21 19 0 0 44 39 43
2014 Non-shift worker 44 37 7 8 3 0 0 82 11 244
2011 Shift worker 23 29 10 16 20 1 1 53 36 127
2011 Non-shift worker 48 29 10 5 7 0 1 78 11 333

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 70 25 3 3 0 0 0 94 3 36
2018 Non-shift worker 40 33 15 6 4 0 2 74 11 278
2017 Shift worker 57 25 9 4 0 0 5 87 4 56
2017 Non-shift worker 41 35 15 7 1 0 1 78 8 277
2014 Shift worker 44 37 9 0 2 0 7 87 3 43
2014 Non-shift worker 31 36 22 8 2 0 1 68 10 244
2011 Shift worker 41 34 15 5 2 0 3 78 7 127
2011 Non-shift worker 40 34 15 7 2 0 2 75 9 333
2008 Shift worker 44 33 14 2 2 0 5 81 5 132
2008 Non-shift worker 29 37 19 8 4 0 2 67 13 316

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Shift worker 7 62 30 36
2018 Non-shift worker 18 43 38 278
2017 Shift worker 7 61 32 56
2017 Non-shift worker 16 50 34 279
2014 Shift worker 6 63 31 43
2014 Non-shift worker 19 50 30 244
2011 Shift worker 20 51 30 127
2011 Non-shift worker 20 49 32 332

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2017 Non-shift worker 39 11 32 4 9 4 45
2014 Non-shift worker 31 21 21 13 9999 13 48
2011 Shift worker 33 8 27 21 9999 12 25
2011 Non-shift worker 41 18 27 5 9999 10 62
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 55 40 2 0 3 0 0 95 3 36
2018 Non-shift worker 49 41 7 3 0 0 0 90 3 276
2017 Shift worker 41 39 11 9 0 0 0 81 9 56
2017 Non-shift worker 61 32 4 2 1 0 0 93 2 279
2014 Shift worker 30 58 9 2 0 0 0 88 2 43
2014 Non-shift worker 55 35 6 3 1 0 0 90 4 244
2011 Shift worker 37 37 16 3 4 3 1 77 7 127
2011 Non-shift worker 54 37 5 3 1 0 0 91 4 333
2008 Shift worker 34 40 14 7 4 1 0 75 11 132
2008 Non-shift worker 51 37 8 3 1 0 0 89 4 315

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 47 13 3 3 0 0 81 6 36
2018 Non-shift worker 33 41 15 9 1 1 0 74 10 277
2017 Shift worker 38 40 13 9 0 0 0 78 9 55
2017 Non-shift worker 46 42 6 4 2 0 0 87 6 279
2014 Shift worker 21 51 18 5 5 0 0 72 9 43
2014 Non-shift worker 52 35 6 4 2 1 0 88 6 244
2011 Shift worker 29 36 21 6 6 1 1 66 13 125
2011 Non-shift worker 47 39 8 3 2 1 0 87 5 333

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 3 9 41 20 22 0 5 45 12 35
2018 Non-shift worker 5 23 42 19 10 0 1 29 28 279
2017 Shift worker 0 14 39 32 11 0 4 45 15 56
2017 Non-shift worker 4 21 35 23 14 0 3 39 25 278
2014 Shift worker 2 19 44 23 7 2 2 31 22 43
2014 Non-shift worker 7 20 43 22 8 0 0 30 27 244
2011 Shift worker 8 18 32 23 12 2 5 38 28 126
2011 Non-shift worker 7 16 36 28 10 0 3 39 23 330
2008 Shift worker 10 26 39 13 9 1 2 23 37 131
2008 Non-shift worker 5 25 41 20 7 0 1 27 31 316

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 5 38 31 15 3 3 48 12 35
2018 Non-shift worker 2 12 28 34 22 2 1 57 14 276
2017 Shift worker 0 19 23 22 30 2 4 55 20 56
2017 Non-shift worker 4 9 27 28 26 3 4 58 14 278
2014 Shift worker 14 40 23 9 9 0 5 19 57 43
2014 Non-shift worker 6 19 38 20 15 1 0 36 26 242
2011 Shift worker 16 18 25 23 10 2 5 36 37 127
2011 Non-shift worker 7 12 24 31 22 2 2 55 20 330
2008 Shift worker 21 31 26 13 5 2 2 19 54 131
2008 Non-shift worker 8 17 30 26 17 1 2 44 25 316

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 15 42 26 9 0 3 36 21 35
2018 Non-shift worker 13 18 33 20 12 1 1 33 32 274
2017 Shift worker 4 19 23 20 23 4 7 48 26 56
2017 Non-shift worker 8 15 28 22 20 3 4 44 25 278
2014 Shift worker 7 19 28 21 14 2 9 39 29 43
2014 Non-shift worker 8 19 31 27 13 2 1 41 27 244
2011 Shift worker 9 15 21 22 14 9 9 45 30 127
2011 Non-shift worker 7 14 32 24 18 2 2 43 23 330
2008 Shift worker 10 24 30 18 9 3 5 30 37 132
2008 Non-shift worker 9 21 32 24 10 2 3 36 31 315

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 3 3 12 38 38 0 6 81 6 34
2018 Non-shift worker 3 9 28 38 20 1 2 59 12 275
2017 Shift worker 0 4 21 29 34 0 13 72 4 56
2017 Non-shift worker 2 5 26 34 29 1 4 66 7 277
2014 Shift worker 0 7 14 45 22 0 12 75 8 42
2014 Non-shift worker 2 8 32 37 21 0 0 58 10 243
2011 Shift worker 4 6 25 26 23 6 11 59 11 127
2011 Non-shift worker 4 8 24 35 26 1 2 64 12 330
2008 Shift worker 8 10 21 36 17 0 9 58 19 132
2008 Non-shift worker 3 10 32 35 15 1 3 53 13 316

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 3 11 40 17 26 0 3 45 14 35
2018 Non-shift worker 7 23 29 23 15 1 1 39 31 277
2017 Shift worker 5 7 28 29 29 0 2 58 13 56
2017 Non-shift worker 9 18 27 18 21 2 4 42 28 278
2014 Shift worker 21 12 49 11 5 2 0 16 34 43
2014 Non-shift worker 17 22 34 17 9 0 0 26 39 244
2011 Shift worker 13 22 27 19 11 1 7 32 38 126
2011 Non-shift worker 8 21 29 21 18 1 2 40 30 331
2008 Shift worker 12 22 35 18 9 2 2 28 35 132
2008 Non-shift worker 13 21 30 21 12 2 2 34 34 312

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 3 3 17 37 29 3 9 74 7 35
2018 Non-shift worker 4 7 23 32 29 2 4 65 11 275
2017 Shift worker 4 9 14 29 36 0 9 71 14 56
2017 Non-shift worker 2 5 18 33 30 7 5 72 8 277
2014 Shift worker 5 19 32 21 13 0 9 38 26 43
2014 Non-shift worker 3 7 24 36 23 3 4 64 11 244
2011 Shift worker 2 10 26 26 19 8 9 55 14 125
2011 Non-shift worker 2 9 18 32 31 2 5 69 12 330
2008 Shift worker 7 13 33 26 15 2 5 44 21 132
2008 Non-shift worker 2 9 18 34 27 3 6 67 13 316

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 9 34 24 21 6 0 48 16 34
2018 Non-shift worker 12 13 29 26 17 3 1 44 26 278
2017 Shift worker 4 7 35 18 23 7 5 47 12 56
2017 Non-shift worker 7 14 29 20 23 3 4 46 23 277
2014 Shift worker 5 12 37 21 13 2 9 39 19 43
2014 Non-shift worker 8 16 34 25 14 1 2 41 24 244

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 34 35 17 8 6 0 0 69 14 35
2018 Non-shift worker 46 28 8 10 7 0 0 75 17 278
2017 Shift worker 31 35 11 13 11 0 0 66 24 55
2017 Non-shift worker 48 32 7 8 5 0 0 80 13 278
2014 Shift worker 31 37 7 21 0 2 2 71 22 43
2014 Non-shift worker 46 32 10 9 4 0 0 78 13 244

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 44 5 6 3 0 0 86 9 35
2018 Non-shift worker 47 34 7 8 3 0 0 82 11 277
2017 Shift worker 36 50 7 4 4 0 0 86 7 56
2017 Non-shift worker 54 32 5 6 3 0 0 86 9 279
2014 Shift worker 14 61 16 9 0 0 0 75 9 43
2014 Non-shift worker 44 43 9 2 2 0 0 87 4 244

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 47 11 9 3 0 0 77 12 35
2018 Non-shift worker 43 36 12 5 3 1 0 80 8 278

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 34 11 6 3 0 0 80 9 35
2018 Non-shift worker 53 32 11 1 0 2 0 87 2 277
2017 Shift worker 44 29 15 7 5 0 0 73 13 55
2017 Non-shift worker 56 28 11 1 1 3 0 87 2 278
2014 Shift worker 31 42 21 2 2 2 0 74 5 43
2014 Non-shift worker 59 29 8 2 1 1 0 89 3 243

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 44 25 20 9 3 0 0 69 12 35
2018 Non-shift worker 46 37 11 4 0 1 0 85 4 277
2017 Shift worker 38 37 14 4 5 2 0 76 9 56
2017 Non-shift worker 54 32 9 3 1 1 0 87 4 279
2014 Shift worker 26 55 7 5 0 5 2 87 5 43
2014 Non-shift worker 54 34 9 2 1 0 0 88 3 243
2011 Shift worker 30 27 19 10 11 2 1 59 22 126
2011 Non-shift worker 49 29 10 6 4 2 0 80 10 334

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 47 40 8 3 3 0 0 86 6 35
2018 Non-shift worker 54 31 11 4 0 0 0 85 4 275
2017 Shift worker 39 41 9 9 2 0 0 81 11 56
2017 Non-shift worker 61 30 5 1 3 0 0 91 4 279
2014 Shift worker 26 55 14 2 2 0 0 81 5 43
2014 Non-shift worker 63 29 6 2 1 0 0 92 3 242
2011 Shift worker 39 31 12 10 6 2 1 71 17 125
2011 Non-shift worker 54 31 8 3 4 0 0 85 7 333
2008 Shift worker 21 45 16 8 11 0 0 66 18 131
2008 Non-shift worker 44 38 9 4 4 0 0 82 9 316

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 43 23 9 6 0 0 63 15 35
2018 Non-shift worker 27 36 20 8 6 3 2 65 15 277
2017 Shift worker 24 38 18 13 5 2 0 63 18 55
2017 Non-shift worker 32 37 14 8 5 3 1 72 13 279
2014 Shift worker 19 50 23 0 5 2 0 71 5 42
2014 Non-shift worker 33 39 16 8 3 0 0 72 12 244

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 35 6 6 3 0 0 86 8 36
2018 Non-shift worker 45 35 11 6 2 1 1 81 8 278
2017 Shift worker 44 33 7 11 2 2 2 79 13 55
2017 Non-shift worker 56 31 9 3 1 0 1 87 4 278
2014 Shift worker 30 54 9 5 0 2 0 86 5 43
2014 Non-shift worker 55 33 7 2 1 1 1 90 3 244
2011 Shift worker 34 29 10 10 10 5 1 68 22 126
2011 Non-shift worker 55 30 6 3 4 1 0 86 7 334
2008 Shift worker 27 34 17 11 8 3 1 63 20 132
2008 Non-shift worker 42 35 8 7 4 3 1 80 11 316

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 40 12 8 3 0 0 78 11 35
2018 Non-shift worker 41 39 15 4 1 0 1 81 4 276

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 31 38 11 8 8 0 3 71 17 36
2018 Non-shift worker 26 31 19 9 9 5 2 61 19 277
2017 Shift worker 29 42 4 11 11 2 2 74 22 55
2017 Non-shift worker 30 29 14 9 7 7 4 66 18 279
2014 Shift worker 14 42 21 19 2 2 0 57 22 43
2014 Non-shift worker 30 30 19 10 5 5 2 64 16 244
2011 Shift worker 25 25 16 17 13 4 1 52 32 127
2011 Non-shift worker 29 31 13 12 8 5 2 65 22 334

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 26 17 25 12 3 17 0 52 17 35
2018 Non-shift worker 22 19 20 6 5 22 5 57 15 278
2017 Shift worker 39 23 16 4 7 11 0 70 12 56
2017 Non-shift worker 24 20 17 7 5 23 5 60 17 279
2014 Shift worker 14 37 25 5 2 12 5 61 8 43
2014 Non-shift worker 29 24 18 5 3 18 4 67 10 244

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 42 33 11 6 3 6 0 80 9 36
2018 Non-shift worker 36 32 17 6 2 7 1 74 8 278
2017 Shift worker 48 25 14 5 5 2 0 75 11 56
2017 Non-shift worker 43 32 11 3 4 6 0 81 7 279
2014 Shift worker 23 49 18 5 2 2 0 74 7 43
2014 Non-shift worker 48 30 15 1 2 3 1 81 4 244
2011 Shift worker 33 35 14 8 6 3 1 72 14 127
2011 Non-shift worker 53 29 9 4 3 2 0 84 7 333

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 20 25 28 0 6 20 2 58 7 36
2018 Non-shift worker 24 20 19 3 1 27 5 65 7 277
2017 Shift worker 43 18 18 4 5 11 2 69 10 56
2017 Non-shift worker 27 16 16 3 2 31 6 67 7 278
2014 Shift worker 18 31 28 2 2 14 5 60 6 43
2014 Non-shift worker 27 25 16 2 1 23 7 74 4 244

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 40 41 13 0 3 3 0 83 3 36
2018 Non-shift worker 40 30 16 3 1 8 1 77 5 277
2017 Shift worker 54 22 12 5 5 2 0 76 11 56
2017 Non-shift worker 51 28 9 2 1 8 0 87 3 279
2014 Shift worker 28 35 32 0 0 5 0 66 0 43
2014 Non-shift worker 50 34 7 2 1 6 1 90 3 244
2011 Shift worker 37 31 13 7 6 6 0 72 13 127
2011 Non-shift worker 56 30 7 2 3 3 0 88 5 333
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 30 14 5 3 0 0 78 7 36
2018 Non-shift worker 57 27 9 5 2 0 0 84 7 279
2017 Shift worker 48 32 11 4 5 0 0 81 9 56
2017 Non-shift worker 60 24 5 3 4 2 1 87 8 279

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 17 65 5 3 8 3 0 84 11 37
2018 Non-shift worker 35 46 13 4 1 1 0 82 5 276
2017 Shift worker 20 45 21 9 5 0 0 64 14 56
2017 Non-shift worker 35 43 11 7 2 3 0 80 9 279

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 54 8 8 6 0 0 79 14 37
2018 Non-shift worker 29 40 16 10 4 1 0 69 15 277
2017 Shift worker 22 41 19 13 5 0 0 63 18 56
2017 Non-shift worker 26 49 12 7 3 2 0 77 11 279

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 8 11 34 22 25 0 0 19 47 37
2018 Non-shift worker 27 32 21 10 9 0 1 59 19 277
2017 Shift worker 9 14 20 16 39 0 2 24 56 56
2017 Non-shift worker 30 36 17 8 9 0 0 66 17 278

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 33 38 18 0 8 0 3 73 8 37
2018 Non-shift worker 16 34 27 16 8 0 0 50 23 275
2017 Shift worker 27 30 23 11 7 0 2 58 18 56
2017 Non-shift worker 23 29 28 15 5 0 0 53 19 279

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 56 30 6 0 6 0 3 88 6 36
2018 Non-shift worker 33 37 16 8 4 0 2 71 12 274
2017 Shift worker 52 19 14 4 4 0 7 77 8 56
2017 Non-shift worker 39 35 15 7 2 0 1 76 9 279

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 33 32 14 13 6 0 3 67 19 37
2018 Non-shift worker 24 30 20 13 13 0 0 54 26 276
2017 Shift worker 29 19 25 11 14 0 2 49 26 56
2017 Non-shift worker 27 28 23 10 10 0 1 56 21 279

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 27 28 21 8 17 0 0 54 25 37
2018 Non-shift worker 55 19 13 6 5 0 2 76 11 276
2017 Shift worker 21 29 12 14 22 0 2 51 37 56
2017 Non-shift worker 52 25 11 4 2 0 6 81 7 279

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 8 32 19 29 11 0 0 41 40 37
2018 Non-shift worker 33 28 20 10 9 0 0 61 19 275
2017 Shift worker 13 23 27 18 20 0 0 36 38 56
2017 Non-shift worker 32 34 19 9 5 0 0 66 14 278

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 25 44 11 13 3 0 3 72 17 36
2018 Non-shift worker 26 40 20 6 5 1 1 68 12 274
2017 Shift worker 25 34 18 13 7 4 0 61 20 56
2017 Non-shift worker 35 38 16 6 4 0 1 73 10 278

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 48 22 19 6 6 0 0 70 11 36
2018 Non-shift worker 24 39 24 8 5 0 0 63 13 272
2017 Shift worker 30 32 25 5 4 2 2 65 9 56
2017 Non-shift worker 30 34 21 8 5 0 1 65 13 278

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 37 27 17 16 3 0 0 64 19 36
2018 Non-shift worker 29 37 19 9 5 0 1 66 14 274
2017 Shift worker 38 20 28 5 4 2 4 61 10 56
2017 Non-shift worker 38 35 16 7 4 0 1 74 10 278

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 49 30 15 3 3 0 0 80 6 35
2018 Non-shift worker 34 36 19 6 6 0 0 69 11 272
2017 Shift worker 38 34 13 11 2 2 2 74 13 56
2017 Non-shift worker 35 37 16 8 3 0 0 72 12 278

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 34 20 0 3 0 0 77 3 35
2018 Non-shift worker 55 26 10 6 2 0 0 82 9 272
2017 Shift worker 27 46 14 11 2 0 0 73 13 56
2017 Non-shift worker 53 24 14 6 2 0 1 77 8 279

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 44 23 23 3 6 0 2 68 9 36
2018 Non-shift worker 75 16 4 2 1 1 1 92 3 275

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 75 11 6 3 6 0 0 86 8 36
2018 Non-shift worker 73 15 5 4 2 0 1 89 6 274
2017 Shift worker 64 18 7 9 0 0 2 84 9 56
2017 Non-shift worker 71 15 5 3 4 1 1 88 7 278

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 38 6 3 3 0 0 89 6 37
2018 Non-shift worker 51 31 12 3 2 0 0 83 5 279
2017 Shift worker 46 34 9 9 0 2 0 82 9 56
2017 Non-shift worker 53 29 9 6 3 0 0 82 9 279

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 43 25 19 8 3 2 0 69 11 37
2018 Non-shift worker 52 23 15 4 5 0 1 75 10 279
2017 Shift worker 54 25 11 7 2 2 0 80 9 56
2017 Non-shift worker 54 25 11 6 3 0 1 80 9 279

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 68 13 3 3 3 5 6 91 6 36
2018 Non-shift worker 53 17 6 1 1 0 22 90 3 276
2017 Shift worker 56 23 4 4 2 2 11 90 6 56
2017 Non-shift worker 51 19 4 4 1 0 21 89 7 278

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 67 14 8 3 6 3 0 83 8 37
2018 Non-shift worker 69 20 6 1 0 0 4 92 1 278
2017 Shift worker 48 28 18 2 0 0 4 80 2 56
2017 Non-shift worker 68 19 3 3 2 0 5 91 5 278

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 62 19 8 6 6 0 0 81 11 37
2018 Non-shift worker 59 23 8 5 3 0 1 83 8 279
2017 Shift worker 38 34 14 4 7 0 2 74 11 55
2017 Non-shift worker 63 18 9 4 2 1 2 84 7 279

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 51 27 6 11 6 0 0 78 17 37
2018 Non-shift worker 44 35 14 4 1 0 1 81 5 278
2017 Shift worker 43 36 11 7 2 0 2 80 9 56
2017 Non-shift worker 46 37 10 5 1 0 0 83 6 277

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 22 48 24 0 6 0 0 70 6 37
2018 Non-shift worker 17 32 36 11 4 0 0 49 15 279
2017 Shift worker 13 36 41 9 2 0 0 48 11 56
2017 Non-shift worker 15 38 37 8 2 0 0 53 10 279

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 3 8 29 45 14 0 0 59 11 36
2018 Non-shift worker 8 17 43 22 10 0 0 32 25 275
2017 Shift worker 2 12 37 34 13 2 0 47 14 56
2017 Non-shift worker 4 14 44 25 12 0 0 38 18 278
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 6 28 33 14 20 0 0 6 94 36
2018 Non-shift worker 25 35 21 9 8 1 1 26 74 279
2017 Shift worker 2 16 36 25 19 2 0 2 98 56
2017 Non-shift worker 26 34 19 10 8 3 0 27 73 279

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 27 34
2018 Non-shift worker 13 200
2017 Shift worker 24 54
2017 Non-shift worker 14 197

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 24 34
2018 Non-shift worker 23 200
2017 Shift worker 29 54
2017 Non-shift worker 31 197

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 48 34
2018 Non-shift worker 24 200
2017 Shift worker 48 54
2017 Non-shift worker 20 197

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 67 34
2018 Non-shift worker 42 200
2017 Shift worker 65 54
2017 Non-shift worker 46 197

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Shift worker 0 34
2018 Non-shift worker 5 200
2017 Shift worker 7 54
2017 Non-shift worker 6 197

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Shift worker 41 34
2018 Non-shift worker 32 200

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Shift worker 39 34
2018 Non-shift worker 33 200
2017 Shift worker 31 54
2017 Non-shift worker 46 197

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Shift worker 5 49 12 9 9 15 33
2018 Non-shift worker 11 42 18 9 5 15 195
2017 Shift worker 4 50 13 12 6 15 52
2017 Non-shift worker 10 54 12 7 3 14 193

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Shift worker 40 60 34
2018 Non-shift worker 47 53 198

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 41 25 6 8 0 0 20 83 10 37
2018 Non-shift worker 58 16 10 5 2 2 7 81 8 276

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 12 40 9 27 6 6 0 55 35 34
2018 Non-shift worker 26 33 15 14 7 1 5 62 22 200
2017 Shift worker 9 32 13 22 22 0 2 42 45 54
2017 Non-shift worker 29 25 14 18 9 2 3 57 29 199

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Shift worker 9 26 24 14 24 3 0 36 39 34
2018 Non-shift worker 8 21 21 19 20 2 8 32 44 200
2017 Shift worker 2 13 15 31 37 2 0 15 70 54
2017 Non-shift worker 8 14 18 16 31 6 8 25 54 199
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