2018 Public Service Employee Survey Results by Theme for Canadian Grain Commission by Question 27. Are you a supervisor?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 54 4 3 1 0 0 92 4 95
2018 Non-supervisor 35 44 12 6 2 0 0 79 8 217
2017 Supervisor 50 40 6 4 1 0 0 90 4 106
2017 Non-supervisor 40 44 9 5 2 0 0 84 7 229
2014 Supervisor 32 55 7 3 2 0 0 87 6 112
2014 Non-supervisor 31 50 13 3 3 0 0 81 6 175
2011 Supervisor 44 42 6 5 4 0 0 86 8 160
2011 Non-supervisor 39 31 17 7 5 0 1 71 12 301
2008 Supervisor 40 46 7 6 2 0 0 85 8 144
2008 Non-supervisor 31 40 15 9 5 0 0 71 14 299

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 44 12 8 1 0 0 79 9 95
2018 Non-supervisor 34 41 9 11 4 0 0 75 15 217
2017 Supervisor 47 39 4 5 6 0 0 86 10 106
2017 Non-supervisor 36 37 9 12 7 0 1 73 18 229

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 66 29 5 0 0 0 0 95 0 93
2018 Non-supervisor 50 39 9 1 1 0 0 89 3 214
2017 Supervisor 75 22 2 0 1 0 0 97 1 106
2017 Non-supervisor 65 24 7 3 1 0 0 89 4 229
2014 Supervisor 68 28 4 0 0 0 0 96 0 112
2014 Non-supervisor 63 27 9 0 1 0 0 91 1 175
2011 Supervisor 65 27 7 1 1 0 0 91 2 161
2011 Non-supervisor 60 28 9 0 1 0 1 89 2 301

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 44 4 6 1 0 0 90 6 95
2018 Non-supervisor 43 41 9 5 3 0 0 84 7 216
2017 Supervisor 59 35 3 3 1 0 0 94 4 106
2017 Non-supervisor 52 29 11 5 3 0 0 81 8 229
2014 Supervisor 50 39 9 1 2 0 0 89 2 111
2014 Non-supervisor 46 41 7 5 2 0 0 86 7 175
2011 Supervisor 52 36 5 5 2 0 0 88 7 161
2011 Non-supervisor 47 34 11 3 3 0 1 82 6 301
2008 Supervisor 51 38 5 5 1 0 0 89 6 145
2008 Non-supervisor 38 43 12 5 1 0 0 81 7 301

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 28 9 9 1 0 0 80 10 95
2018 Non-supervisor 44 30 16 6 3 1 0 74 9 216
2017 Supervisor 58 28 8 4 1 0 0 87 5 106
2017 Non-supervisor 46 29 14 6 4 2 0 76 10 229
2014 Supervisor 36 37 15 6 5 0 1 74 10 112
2014 Non-supervisor 38 32 15 10 5 1 0 71 14 175
2011 Supervisor 47 27 12 6 8 0 0 74 14 161
2011 Non-supervisor 40 23 16 10 9 1 1 65 19 301

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 33 6 5 3 0 0 86 8 93
2018 Non-supervisor 39 38 13 7 3 0 0 77 10 214
2017 Supervisor 61 28 7 3 1 0 0 89 4 106
2017 Non-supervisor 45 32 12 8 3 0 0 77 11 229
2014 Supervisor 39 35 19 6 2 0 0 74 8 112
2014 Non-supervisor 41 32 14 9 5 0 0 72 14 175
2011 Supervisor 45 32 10 7 6 0 0 77 12 161
2011 Non-supervisor 43 26 13 11 6 1 0 70 17 302
2008 Supervisor 37 47 7 6 3 0 0 84 9 145
2008 Non-supervisor 26 38 15 13 8 0 0 65 21 302

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 44 20 19 11 6 0 0 64 17 95
2018 Non-supervisor 32 28 18 14 5 2 1 62 20 216
2017 Supervisor 58 18 12 8 2 2 0 77 10 106
2017 Non-supervisor 36 25 17 13 6 2 1 63 19 229
2014 Supervisor 38 32 16 5 4 3 1 73 10 112
2014 Non-supervisor 38 20 18 13 8 3 0 60 22 175
2011 Supervisor 46 26 10 9 8 1 1 73 17 161
2011 Non-supervisor 38 18 14 9 15 6 0 60 25 301
2008 Supervisor 39 32 12 9 3 3 1 74 13 145
2008 Non-supervisor 25 30 19 9 13 4 1 57 23 302
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 31 10 5 1 0 0 84 6 95
2018 Non-supervisor 49 28 13 7 3 0 0 77 9 218
2017 Supervisor 60 26 5 6 1 1 1 88 8 106
2017 Non-supervisor 49 30 10 5 3 1 2 81 8 228
2014 Supervisor 47 35 11 2 2 0 3 84 5 112
2014 Non-supervisor 40 41 7 9 1 1 0 82 11 175
2011 Supervisor 42 34 10 8 6 1 1 76 14 160
2011 Non-supervisor 38 27 15 10 7 2 1 67 17 299
2008 Supervisor 31 41 13 8 5 2 1 74 14 144
2008 Non-supervisor 32 27 17 11 11 1 1 60 22 302

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 38 6 7 4 0 0 83 12 96
2018 Non-supervisor 43 35 8 12 2 0 0 78 14 217
2017 Supervisor 55 28 8 7 3 0 0 83 9 106
2017 Non-supervisor 45 34 7 7 4 1 1 81 11 229
2014 Supervisor 43 40 6 6 4 0 2 85 10 112
2014 Non-supervisor 43 33 12 10 2 1 0 76 12 175
2011 Supervisor 39 36 10 10 6 0 1 74 16 160
2011 Non-supervisor 39 28 14 11 7 0 0 68 18 299
2008 Supervisor 31 42 10 8 8 0 0 73 17 144
2008 Non-supervisor 31 29 13 17 9 1 0 60 26 301

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 32 9 7 1 0 0 83 8 96
2018 Non-supervisor 44 33 13 5 5 0 0 76 11 218
2017 Supervisor 63 23 8 3 3 1 0 87 6 106
2017 Non-supervisor 51 27 10 7 5 0 0 78 12 229
2014 Supervisor 50 33 10 3 2 0 2 85 5 111
2014 Non-supervisor 44 29 16 6 3 1 1 74 10 174

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 32 42 12 10 4 0 0 73 14 96
2018 Non-supervisor 31 33 21 6 3 6 0 68 10 217
2017 Supervisor 45 37 7 7 2 2 0 83 9 106
2017 Non-supervisor 38 37 11 8 2 4 0 78 11 227
2014 Supervisor 40 37 12 4 3 5 0 80 7 112
2014 Non-supervisor 30 41 15 3 5 5 0 75 8 175
2011 Supervisor 39 27 14 7 8 5 1 69 16 160
2011 Non-supervisor 33 28 14 10 10 4 1 64 21 302

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 27 39 15 15 4 0 0 66 19 95
2018 Non-supervisor 28 37 14 13 5 3 1 66 20 218
2017 Supervisor 38 39 14 6 2 1 0 78 8 106
2017 Non-supervisor 36 36 12 9 4 3 0 73 14 229
2014 Supervisor 39 34 11 10 4 2 0 75 14 112
2014 Non-supervisor 30 34 22 9 5 1 0 65 13 175
2011 Supervisor 41 32 9 9 8 1 1 74 17 160
2011 Non-supervisor 36 27 15 8 12 2 0 64 21 299
2008 Supervisor 32 39 11 12 4 1 0 72 17 145
2008 Non-supervisor 20 31 19 12 15 2 0 53 28 302

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 19 35 16 22 6 1 0 55 28 96
2018 Non-supervisor 20 25 25 18 6 6 1 48 25 217
2017 Supervisor 25 43 16 9 4 3 0 70 14 106
2017 Non-supervisor 26 35 18 11 6 4 0 63 18 229
2014 Supervisor 27 39 16 9 4 5 0 69 14 112
2014 Non-supervisor 22 38 21 10 5 3 0 63 16 175
2011 Supervisor 21 43 18 10 6 1 1 65 17 160
2011 Non-supervisor 22 32 17 13 9 6 1 58 23 300
2008 Supervisor 16 42 13 22 6 1 0 59 28 144
2008 Non-supervisor 11 34 20 17 13 5 0 48 31 301

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 16 39 18 19 6 1 0 56 26 96
2018 Non-supervisor 18 36 15 21 7 3 0 55 29 217
2017 Supervisor 30 41 14 10 5 0 0 71 15 106
2017 Non-supervisor 29 36 13 15 5 3 0 67 20 229
2014 Supervisor 25 49 15 8 4 0 0 73 11 112
2014 Non-supervisor 24 36 15 18 6 1 0 61 24 175
2011 Supervisor 26 42 18 11 4 0 0 68 15 159
2011 Non-supervisor 24 36 16 12 7 4 1 62 21 300
2008 Supervisor 21 45 11 17 5 1 0 67 22 145
2008 Non-supervisor 18 37 11 19 12 3 0 57 32 302
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 40 24 7 2 0 0 67 10 96
2018 Non-supervisor 29 37 16 12 6 0 0 66 18 217
2017 Supervisor 32 40 17 6 4 0 0 73 10 106
2017 Non-supervisor 31 41 10 12 5 1 1 73 18 229
2014 Supervisor 25 43 20 8 4 1 0 69 11 112
2014 Non-supervisor 24 42 18 9 5 0 0 67 15 175
2011 Supervisor 28 36 15 13 8 0 0 64 21 161
2011 Non-supervisor 22 34 16 14 13 0 1 57 27 301

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 42 10 7 1 0 0 82 8 96
2018 Non-supervisor 36 41 11 10 3 0 0 77 13 218
2017 Supervisor 45 43 5 5 2 0 0 88 7 106
2017 Non-supervisor 41 34 13 8 3 0 0 76 12 228

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 34 16 19 2 2 2 61 22 95
2018 Non-supervisor 16 23 24 16 10 11 1 44 29 217
2017 Supervisor 25 47 13 9 1 3 1 76 11 106
2017 Non-supervisor 19 24 14 15 10 16 2 53 30 228
2014 Supervisor 15 51 12 15 5 1 2 68 20 112
2014 Non-supervisor 13 31 26 18 3 9 1 48 23 175

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 36 8 11 1 0 0 81 12 96
2018 Non-supervisor 43 37 10 8 3 0 0 80 11 218
2017 Supervisor 48 33 10 5 3 1 0 82 8 106
2017 Non-supervisor 45 35 8 5 6 0 1 81 11 229
2014 Supervisor 34 41 12 9 3 1 1 76 12 112
2014 Non-supervisor 42 36 15 6 0 0 0 78 7 175
2011 Supervisor 36 36 9 15 3 0 1 72 19 161
2011 Non-supervisor 34 33 12 13 8 0 0 67 21 300
2008 Supervisor 24 40 15 12 9 1 0 64 21 144
2008 Non-supervisor 24 34 13 21 7 0 0 59 28 302

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 28 14 5 3 2 3 77 8 96
2017 Supervisor 47 30 11 3 4 3 2 81 7 106
2014 Supervisor 36 41 10 5 3 2 3 81 9 112

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 43 3 5 0 0 1 92 5 96
2018 Non-supervisor 39 42 5 11 3 0 1 82 13 218
2017 Supervisor 60 32 5 2 0 0 1 93 2 106
2017 Non-supervisor 43 39 7 8 3 0 0 82 11 229
2014 Supervisor 46 41 7 6 0 0 0 87 6 112
2014 Non-supervisor 32 43 15 8 2 0 0 75 10 175
2011 Supervisor 39 41 8 7 5 0 0 80 12 161
2011 Non-supervisor 31 44 8 12 3 1 1 76 15 301
2008 Supervisor 33 44 10 10 2 0 0 77 13 144
2008 Non-supervisor 24 40 13 14 8 0 1 64 22 300

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 55 34 7 3 1 0 0 89 4 96
2018 Non-supervisor 34 46 12 6 3 0 0 80 9 218
2017 Supervisor 56 35 6 3 1 0 0 91 3 106
2017 Non-supervisor 41 36 12 10 2 0 0 77 11 229
2014 Supervisor 44 43 8 3 2 0 0 88 5 112
2014 Non-supervisor 38 39 16 3 3 0 0 77 6 175
2011 Supervisor 49 36 9 3 4 0 0 84 7 161
2011 Non-supervisor 39 34 14 8 5 1 1 73 12 301
2008 Supervisor 32 43 17 7 1 0 0 76 8 145
2008 Non-supervisor 30 38 16 9 6 0 1 69 15 302

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 34 3 3 0 0 0 94 3 95
2018 Non-supervisor 38 45 8 6 3 0 0 83 9 216
2017 Supervisor 65 32 2 0 1 0 0 97 1 106
2017 Non-supervisor 52 34 6 5 3 0 0 85 8 229
2014 Supervisor 60 34 5 1 0 0 0 94 1 112
2014 Non-supervisor 43 41 11 3 2 0 0 84 5 175
2011 Supervisor 50 40 5 3 1 0 1 91 4 161
2011 Non-supervisor 38 37 12 6 5 1 1 77 11 300
2008 Supervisor 41 44 8 6 1 0 0 86 7 145
2008 Non-supervisor 37 41 13 5 4 0 0 78 9 301

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 33 19 8 2 0 0 71 10 96
2018 Non-supervisor 25 33 20 13 6 2 1 60 20 216
2017 Supervisor 47 35 11 5 1 1 0 83 6 106
2017 Non-supervisor 37 34 11 10 5 2 0 72 16 228
2014 Supervisor 31 41 16 6 4 1 0 73 10 112
2014 Non-supervisor 25 38 17 15 4 0 0 63 19 175
2011 Supervisor 33 36 12 8 10 0 0 69 18 161
2011 Non-supervisor 28 28 20 12 10 2 0 56 23 301
2008 Supervisor 23 35 20 14 7 0 0 59 21 145
2008 Non-supervisor 16 31 19 20 13 1 0 48 34 302

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 24 20 17 15 0 1 48 32 96
2018 Non-supervisor 22 24 19 14 16 1 3 48 32 217
2017 Supervisor 33 31 17 12 6 0 2 65 18 105
2017 Non-supervisor 25 23 13 18 14 3 3 51 35 228
2014 Supervisor 24 38 14 10 11 2 1 64 21 112
2014 Non-supervisor 19 28 18 18 13 2 2 49 32 174
2011 Supervisor 25 31 15 13 13 2 2 58 26 161
2011 Non-supervisor 22 25 16 15 18 3 1 49 35 301
2008 Supervisor 17 33 15 17 16 0 1 51 34 145
2008 Non-supervisor 13 33 13 16 23 0 1 47 40 302

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 37 11 8 3 0 0 78 11 94
2018 Non-supervisor 30 40 13 12 5 0 0 71 17 213
2017 Supervisor 48 36 7 5 5 0 0 84 9 106
2017 Non-supervisor 34 39 10 10 7 0 0 73 17 228
2014 Supervisor 41 38 5 12 3 0 0 80 15 112
2014 Non-supervisor 27 40 15 12 5 0 0 67 17 175
2011 Supervisor 43 38 7 5 7 0 0 81 12 160
2011 Non-supervisor 35 30 14 12 9 1 0 66 20 301

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 40 11 4 4 0 0 82 7 95
2018 Non-supervisor 36 35 14 9 6 0 0 71 15 214
2017 Supervisor 51 33 9 3 4 0 0 84 7 106
2017 Non-supervisor 43 31 14 6 5 0 0 75 12 229
2014 Supervisor 46 35 9 8 3 0 0 80 11 112
2014 Non-supervisor 35 35 18 10 2 0 0 70 12 175

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 42 11 8 2 0 0 79 10 95
2018 Non-supervisor 38 36 15 8 2 0 0 75 10 217
2017 Supervisor 49 37 6 5 3 0 0 86 8 106
2017 Non-supervisor 49 29 11 7 3 0 1 79 10 229
2014 Supervisor 46 40 10 4 0 0 0 86 4 112
2014 Non-supervisor 36 42 14 6 2 1 0 78 8 175
2011 Supervisor 45 40 7 5 3 0 0 85 8 161
2011 Non-supervisor 40 34 17 5 3 1 1 75 8 299

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 29 41 18 9 1 2 0 71 10 96
2018 Non-supervisor 22 39 23 9 6 1 0 62 15 216
2017 Supervisor 39 40 11 5 2 2 0 81 8 106
2017 Non-supervisor 28 37 18 10 4 3 0 68 14 229

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 39 32 15 11 2 0 0 72 13 96
2018 Non-supervisor 42 35 12 6 5 0 0 77 11 218
2017 Supervisor 50 31 9 8 3 0 0 80 10 106
2017 Non-supervisor 49 27 11 7 5 0 0 77 12 229
2014 Supervisor 37 41 7 10 5 0 0 78 15 112
2014 Non-supervisor 37 36 9 10 6 0 1 74 17 175
2011 Supervisor 39 32 10 9 10 0 1 71 18 161
2011 Non-supervisor 41 27 10 9 12 0 1 69 21 301

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 26 33 21 9 8 0 2 61 18 96
2018 Non-supervisor 51 31 10 4 1 0 2 84 6 217
2017 Supervisor 26 38 21 12 2 0 1 64 14 105
2017 Non-supervisor 52 31 10 3 0 0 3 86 4 228
2014 Supervisor 19 34 29 11 2 0 4 56 14 112
2014 Non-supervisor 42 38 14 3 2 0 1 80 5 175
2011 Supervisor 28 39 19 7 5 0 2 68 12 161
2011 Non-supervisor 47 31 13 6 1 0 3 79 7 301
2008 Supervisor 22 34 23 12 6 0 3 57 18 145
2008 Non-supervisor 39 37 15 4 3 0 3 78 7 302

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Supervisor 11 49 40 95
2018 Non-supervisor 19 45 36 218
2017 Supervisor 12 59 28 106
2017 Non-supervisor 16 48 36 229
2014 Supervisor 21 48 30 112
2014 Non-supervisor 15 55 30 175
2011 Supervisor 18 53 29 160
2011 Non-supervisor 20 48 32 301

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Supervisor 42 12 29 9 0 9 11
2018 Non-supervisor 14 15 37 5 16 13 44
2017 Supervisor 69 0 8 8 0 15 13
2017 Non-supervisor 30 19 37 3 11 0 36
2014 Supervisor 53 15 11 17 9999 4 25
2014 Non-supervisor 20 24 27 8 9999 20 26
2011 Supervisor 55 15 12 9 9999 9 26
2011 Non-supervisor 31 14 34 10 9999 11 61
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 34 3 0 0 1 0 97 0 95
2018 Non-supervisor 44 44 7 4 1 0 0 88 5 216
2017 Supervisor 64 28 4 3 0 0 0 93 3 106
2017 Non-supervisor 55 35 6 3 1 0 0 91 3 229
2014 Supervisor 53 43 2 2 0 0 0 97 2 112
2014 Non-supervisor 49 36 10 4 1 0 0 85 5 175
2011 Supervisor 54 40 2 2 2 0 0 94 4 160
2011 Non-supervisor 45 35 12 4 2 2 0 82 6 302
2008 Supervisor 58 32 6 2 1 1 0 91 3 145
2008 Non-supervisor 41 41 12 5 2 0 0 81 7 301

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 38 13 10 1 1 0 76 11 96
2018 Non-supervisor 31 43 16 8 1 1 0 75 9 216
2017 Supervisor 49 42 5 4 1 0 0 91 5 105
2017 Non-supervisor 42 41 9 6 2 0 0 84 7 229
2014 Supervisor 47 40 7 3 3 0 0 87 6 112
2014 Non-supervisor 47 37 9 5 2 1 0 84 7 175
2011 Supervisor 48 39 9 2 2 0 0 86 4 161
2011 Non-supervisor 38 38 14 5 4 1 0 77 10 299

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 6 26 44 17 6 0 2 23 33 95
2018 Non-supervisor 4 19 41 20 14 1 1 35 23 218
2017 Supervisor 4 21 44 22 9 0 1 31 25 106
2017 Non-supervisor 3 19 32 26 16 0 3 44 23 228
2014 Supervisor 11 23 45 12 7 1 0 20 34 112
2014 Non-supervisor 3 18 42 28 8 0 1 36 21 175
2011 Supervisor 6 23 40 24 5 0 2 30 29 159
2011 Non-supervisor 8 14 32 28 13 1 4 43 23 299
2008 Supervisor 3 27 43 17 10 0 1 27 30 145
2008 Non-supervisor 9 25 39 18 7 1 1 26 34 301

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 2 11 39 32 15 1 0 47 13 95
2018 Non-supervisor 3 11 25 34 23 3 2 60 14 215
2017 Supervisor 5 13 26 30 22 1 3 54 18 106
2017 Non-supervisor 2 10 26 25 29 4 4 59 13 228
2014 Supervisor 10 30 30 17 11 0 2 29 41 111
2014 Non-supervisor 6 19 38 19 16 2 1 36 25 174
2011 Supervisor 10 15 32 29 13 0 2 42 25 160
2011 Non-supervisor 11 14 21 28 21 3 3 52 26 299
2008 Supervisor 5 24 35 21 15 0 1 36 29 144
2008 Non-supervisor 15 20 26 22 13 2 2 37 36 302

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 13 23 42 17 5 0 0 22 36 94
2018 Non-supervisor 12 15 31 22 15 1 2 39 29 214
2017 Supervisor 9 18 32 25 11 0 4 38 29 106
2017 Non-supervisor 7 15 25 20 24 4 4 48 24 228
2014 Supervisor 10 16 31 26 14 1 2 42 27 112
2014 Non-supervisor 6 20 30 26 12 3 3 40 28 175
2011 Supervisor 9 14 34 26 13 3 2 40 24 160
2011 Non-supervisor 8 15 26 22 19 5 6 45 25 299
2008 Supervisor 6 19 34 26 12 0 2 39 26 145
2008 Non-supervisor 10 23 30 21 9 3 4 32 36 301

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 4 9 40 28 17 0 1 46 13 94
2018 Non-supervisor 2 7 20 41 25 2 2 69 10 214
2017 Supervisor 1 6 38 32 20 0 4 54 7 106
2017 Non-supervisor 1 4 19 33 34 1 6 73 6 227
2014 Supervisor 4 9 36 35 14 0 3 50 13 111
2014 Non-supervisor 1 7 25 40 26 0 1 67 8 174
2011 Supervisor 3 7 28 41 17 1 4 60 11 160
2011 Non-supervisor 5 7 22 28 29 4 6 63 13 299
2008 Supervisor 1 9 36 35 14 0 5 51 11 145
2008 Non-supervisor 5 11 25 35 17 1 5 56 17 302

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 26 34 20 10 0 0 31 35 95
2018 Non-supervisor 6 20 29 23 20 1 2 44 27 216
2017 Supervisor 9 29 32 15 13 1 1 29 39 106
2017 Non-supervisor 7 11 26 22 27 2 5 53 19 228
2014 Supervisor 23 26 33 13 5 0 0 18 49 112
2014 Non-supervisor 14 17 40 18 10 1 0 28 32 175
2011 Supervisor 8 29 32 22 6 0 2 29 38 161
2011 Non-supervisor 11 17 27 19 20 2 5 41 30 298
2008 Supervisor 13 19 39 16 10 1 1 27 33 144
2008 Non-supervisor 12 22 28 22 12 2 2 35 35 299

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 3 8 30 32 21 1 5 57 12 95
2018 Non-supervisor 4 5 19 32 33 3 4 70 10 214
2017 Supervisor 2 7 21 35 30 0 5 69 9 106
2017 Non-supervisor 2 5 16 31 32 8 6 73 8 227
2014 Supervisor 2 8 32 31 20 0 6 55 11 112
2014 Non-supervisor 4 10 21 35 22 4 4 62 15 175
2011 Supervisor 2 8 33 31 22 1 3 55 11 160
2011 Non-supervisor 2 10 15 30 30 6 8 69 14 297
2008 Supervisor 1 10 27 34 23 0 4 60 12 145
2008 Non-supervisor 5 11 20 30 24 4 7 60 17 302

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 9 15 45 18 10 1 1 29 25 95
2018 Non-supervisor 12 11 23 28 20 4 1 52 25 216
2017 Supervisor 8 22 31 17 17 2 3 36 32 106
2017 Non-supervisor 6 8 29 21 26 5 5 52 16 227
2014 Supervisor 11 17 36 21 11 0 5 33 29 112
2014 Non-supervisor 5 14 34 27 16 2 3 45 20 175

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 27 12 11 2 0 0 76 12 95
2018 Non-supervisor 42 30 9 9 9 1 0 73 18 217
2017 Supervisor 58 31 6 2 4 0 0 89 6 105
2017 Non-supervisor 39 33 9 11 7 0 0 73 18 228
2014 Supervisor 48 35 8 6 2 0 1 84 8 112
2014 Non-supervisor 40 31 10 14 4 1 0 72 18 175

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 48 38 6 6 1 0 0 87 7 95
2018 Non-supervisor 46 34 8 9 4 1 0 80 12 216
2017 Supervisor 56 34 6 3 2 0 0 90 5 106
2017 Non-supervisor 49 35 5 7 3 0 0 84 11 229
2014 Supervisor 44 50 1 3 2 0 0 94 5 112
2014 Non-supervisor 35 44 16 4 1 0 0 79 5 175

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 50 38 9 3 0 0 0 88 3 95
2018 Non-supervisor 38 37 14 6 4 1 0 76 10 217

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 28 8 2 0 0 0 90 2 95
2018 Non-supervisor 48 34 12 2 1 3 0 85 3 216
2017 Supervisor 65 24 7 4 0 1 0 89 4 105
2017 Non-supervisor 49 30 14 1 3 3 0 82 4 228
2014 Supervisor 53 37 6 2 0 2 0 91 2 112
2014 Non-supervisor 55 27 12 3 2 1 0 83 4 174

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 35 9 2 1 0 0 88 3 95
2018 Non-supervisor 43 36 13 5 1 2 0 80 6 216
2017 Supervisor 62 26 8 3 1 0 0 89 4 106
2017 Non-supervisor 47 36 11 3 2 1 0 84 5 229
2014 Supervisor 53 37 5 2 1 1 1 92 3 112
2014 Non-supervisor 47 38 10 3 1 1 0 86 4 174
2011 Supervisor 47 31 11 4 7 0 0 78 11 160
2011 Non-supervisor 40 27 13 9 6 3 0 70 16 302

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 61 29 7 3 0 0 0 90 3 94
2018 Non-supervisor 50 34 12 4 1 0 0 84 5 215
2017 Supervisor 64 28 4 4 1 0 0 91 5 106
2017 Non-supervisor 55 33 7 2 3 0 0 88 5 229
2014 Supervisor 60 32 6 2 0 0 0 92 2 112
2014 Non-supervisor 54 34 8 2 2 0 0 88 4 173
2011 Supervisor 54 29 6 5 6 0 1 83 11 160
2011 Non-supervisor 46 32 11 5 5 1 0 79 10 300
2008 Supervisor 45 41 7 3 4 0 0 86 8 145
2008 Non-supervisor 33 40 14 6 7 0 0 73 13 301

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 35 39 16 8 2 0 0 74 10 95
2018 Non-supervisor 22 35 22 9 7 3 2 60 17 216
2017 Supervisor 38 43 8 8 2 1 0 82 10 106
2017 Non-supervisor 27 35 18 9 6 3 1 65 15 228
2014 Supervisor 36 46 13 3 3 0 0 81 5 112
2014 Non-supervisor 28 38 20 9 4 1 0 66 13 174

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 60 28 7 5 0 0 0 88 5 96
2018 Non-supervisor 39 38 12 6 3 1 2 79 9 217
2017 Supervisor 73 19 5 1 1 0 1 93 2 105
2017 Non-supervisor 45 36 10 6 1 1 1 83 7 228
2014 Supervisor 58 35 5 1 0 0 1 93 1 112
2014 Non-supervisor 47 38 8 4 1 2 0 87 5 175
2011 Supervisor 49 37 5 4 3 1 1 87 8 161
2011 Non-supervisor 48 26 9 6 8 3 1 76 14 301
2008 Supervisor 48 35 10 1 3 1 1 85 4 145
2008 Non-supervisor 33 34 11 11 7 4 1 70 18 302

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 51 32 12 4 0 0 0 84 4 95
2018 Non-supervisor 36 42 15 4 2 0 1 79 6 215

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 32 14 8 4 3 2 73 13 95
2018 Non-supervisor 22 32 20 10 10 5 2 57 22 217
2017 Supervisor 40 34 12 4 5 2 4 79 9 105
2017 Non-supervisor 25 30 13 12 9 8 3 62 23 229
2014 Supervisor 34 28 15 9 4 8 2 69 15 112
2014 Non-supervisor 23 35 22 12 5 2 1 60 18 175
2011 Supervisor 31 35 9 11 9 3 1 69 21 161
2011 Non-supervisor 26 26 16 15 10 6 2 56 27 302

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 7 93 96
2018 Non-supervisor 11 89 217

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 37 17 22 7 1 12 3 64 10 96
2018 Non-supervisor 16 20 21 6 6 26 5 52 18 216
2017 Supervisor 35 27 14 3 3 13 5 76 7 106
2017 Non-supervisor 22 17 18 8 7 24 4 55 20 229
2014 Supervisor 29 27 16 5 2 18 3 71 9 112
2014 Non-supervisor 25 25 21 5 3 17 4 63 10 175

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 45 32 16 4 0 4 0 79 4 96
2018 Non-supervisor 33 33 16 6 3 8 1 72 10 217
2017 Supervisor 57 32 6 1 2 3 0 91 3 106
2017 Non-supervisor 39 31 15 4 5 7 0 74 10 229
2014 Supervisor 50 32 14 1 2 2 0 83 3 112
2014 Non-supervisor 40 34 16 3 2 4 1 78 5 175
2011 Supervisor 46 39 7 4 4 0 0 85 8 160
2011 Non-supervisor 47 26 13 6 4 4 0 76 10 301

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 17 22 1 1 19 2 69 3 95
2018 Non-supervisor 17 23 20 4 2 29 6 61 9 217
2017 Supervisor 37 18 13 2 1 21 8 78 4 106
2017 Non-supervisor 26 15 18 3 3 30 5 62 10 228
2014 Supervisor 33 25 16 0 2 20 5 76 3 112
2014 Non-supervisor 22 26 19 3 1 23 7 68 5 175

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 54 24 15 1 0 6 0 83 1 95
2018 Non-supervisor 33 35 16 3 2 8 2 76 6 217
2017 Supervisor 67 20 7 1 1 4 0 91 2 106
2017 Non-supervisor 45 30 11 3 3 9 0 82 6 229
2014 Supervisor 55 31 9 1 0 5 0 90 1 112
2014 Non-supervisor 41 36 13 2 1 6 1 83 3 175
2011 Supervisor 50 37 6 5 2 0 0 87 7 160
2011 Non-supervisor 49 27 11 3 4 6 0 80 8 302
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 29 9 3 1 0 0 87 4 96
2018 Non-supervisor 54 27 10 5 3 0 0 82 8 218
2017 Supervisor 64 23 7 1 3 3 0 89 4 106
2017 Non-supervisor 55 26 6 4 5 2 1 84 10 229

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 43 43 11 2 0 2 0 87 2 95
2018 Non-supervisor 28 52 13 4 2 1 0 81 6 216
2017 Supervisor 43 43 11 3 0 0 0 86 3 106
2017 Non-supervisor 27 43 13 9 3 4 0 73 13 229

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 49 14 5 2 2 0 79 7 96
2018 Non-supervisor 28 39 15 12 5 0 0 67 18 216
2017 Supervisor 28 55 12 4 1 0 0 83 5 106
2017 Non-supervisor 25 45 13 10 4 3 0 71 15 229

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 25 31 22 12 10 0 1 56 22 95
2018 Non-supervisor 24 28 24 12 11 0 0 53 23 217
2017 Supervisor 27 33 21 5 13 0 1 61 18 106
2017 Non-supervisor 26 33 16 11 15 0 0 59 25 228

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 27 24 21 14 0 0 40 36 95
2018 Non-supervisor 21 38 26 10 4 0 1 59 14 215
2017 Supervisor 15 20 34 24 7 0 1 35 31 106
2017 Non-supervisor 28 34 24 9 4 0 0 62 14 229

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 43 21 8 5 0 0 65 13 95
2018 Non-supervisor 43 33 12 6 3 0 2 78 9 213
2017 Supervisor 26 41 21 9 0 0 3 69 9 106
2017 Non-supervisor 48 29 12 5 3 0 2 79 8 229

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 15 28 25 14 18 0 0 43 32 96
2018 Non-supervisor 30 31 17 13 9 0 1 61 22 215
2017 Supervisor 20 25 26 14 14 0 1 45 29 106
2017 Non-supervisor 31 27 22 8 10 0 1 59 19 229

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 40 23 18 7 12 0 0 64 18 94
2018 Non-supervisor 55 19 13 6 4 0 3 76 10 217
2017 Supervisor 39 30 18 7 4 0 4 71 11 106
2017 Non-supervisor 50 24 9 5 6 0 5 79 12 229

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 25 29 14 13 0 0 45 27 95
2018 Non-supervisor 34 30 16 12 7 0 0 64 20 215
2017 Supervisor 24 34 28 11 3 0 0 58 14 105
2017 Non-supervisor 31 32 17 11 9 0 0 63 20 229

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 20 41 26 9 3 0 1 62 12 95
2018 Non-supervisor 29 40 16 7 5 1 1 71 13 213
2017 Supervisor 35 37 22 2 4 1 0 72 6 105
2017 Non-supervisor 32 38 14 10 5 0 1 71 15 229

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 22 36 26 11 3 1 0 59 15 95
2018 Non-supervisor 30 36 22 7 5 0 1 66 12 211
2017 Supervisor 30 29 29 9 3 0 1 59 12 105
2017 Non-supervisor 30 36 19 7 5 1 2 68 13 229

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 39 17 13 3 0 1 67 16 94
2018 Non-supervisor 31 34 20 9 5 0 0 66 15 214
2017 Supervisor 46 22 21 7 4 0 1 69 11 105
2017 Non-supervisor 34 37 17 6 3 1 1 73 10 229

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 24 34 24 9 8 0 1 59 17 93
2018 Non-supervisor 41 35 16 4 4 0 0 76 8 212
2017 Supervisor 30 29 23 12 6 0 0 60 17 105
2017 Non-supervisor 38 39 12 7 2 1 0 78 9 229

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 62 24 6 6 2 0 1 86 8 92
2018 Non-supervisor 51 28 14 5 3 0 0 79 8 213
2017 Supervisor 55 28 8 7 2 0 0 83 9 106
2017 Non-supervisor 46 28 17 7 2 0 1 74 9 229

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 16 8 1 3 0 2 87 5 95
2018 Non-supervisor 71 17 7 3 1 1 0 90 4 214

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 75 13 6 4 1 0 1 88 5 95
2018 Non-supervisor 73 15 5 4 2 0 0 89 6 213
2017 Supervisor 73 17 5 4 0 1 1 91 4 106
2017 Non-supervisor 69 15 6 4 4 0 1 85 9 228

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 42 41 10 5 1 0 1 84 6 96
2018 Non-supervisor 55 29 12 2 2 0 0 84 5 218
2017 Supervisor 54 30 10 3 1 1 0 86 4 106
2017 Non-supervisor 51 29 9 8 3 0 0 80 11 229

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 49 22 17 5 4 1 2 73 9 96
2018 Non-supervisor 51 24 15 5 5 0 0 75 10 218
2017 Supervisor 56 25 11 6 1 1 0 83 7 106
2017 Non-supervisor 53 25 11 6 4 0 1 79 10 229

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 38 37 17 5 1 1 1 77 6 95
2018 Non-supervisor 63 7 0 0 1 1 29 99 1 215
2017 Supervisor 41 42 9 5 2 1 0 84 7 105
2017 Non-supervisor 56 9 1 3 1 0 28 92 7 229

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 59 28 9 3 0 0 2 88 3 96
2018 Non-supervisor 73 15 5 0 1 1 5 93 2 217
2017 Supervisor 60 29 6 1 1 0 4 92 2 106
2017 Non-supervisor 67 16 6 4 2 0 5 88 6 228

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 70 23 3 3 0 0 1 94 3 96
2018 Non-supervisor 55 22 10 6 5 0 1 79 11 218
2017 Supervisor 71 23 5 0 2 0 0 94 2 106
2017 Non-supervisor 54 20 13 6 3 1 3 77 10 228

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 41 38 18 2 1 0 0 78 3 95
2018 Non-supervisor 46 33 11 7 1 0 2 81 8 218
2017 Supervisor 49 41 6 3 1 0 0 90 4 106
2017 Non-supervisor 43 35 12 7 1 0 1 80 8 227

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 27 39 17 4 1 0 39 22 96
2018 Non-supervisor 20 37 32 6 4 0 0 57 10 218
2017 Supervisor 12 29 50 8 1 0 0 40 9 106
2017 Non-supervisor 16 42 32 8 2 0 0 58 10 229

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 12 24 40 15 9 0 0 24 36 95
2018 Non-supervisor 5 13 41 29 11 0 0 41 18 214
2017 Supervisor 4 19 43 25 9 0 0 34 23 106
2017 Non-supervisor 4 11 43 28 14 0 0 42 15 228
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 14 35 28 11 12 0 0 14 86 96
2018 Non-supervisor 26 34 19 9 8 2 1 27 73 217
2017 Supervisor 19 41 19 10 10 0 0 19 81 106
2017 Non-supervisor 23 27 23 14 9 4 0 24 76 229

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 15 82
2018 Non-supervisor 16 151
2017 Supervisor 14 85
2017 Non-supervisor 17 166

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 21 82
2018 Non-supervisor 25 151
2017 Supervisor 23 85
2017 Non-supervisor 34 166

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 26 82
2018 Non-supervisor 28 151
2017 Supervisor 25 85
2017 Non-supervisor 26 166

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 57 82
2018 Non-supervisor 41 151
2017 Supervisor 50 85
2017 Non-supervisor 50 166

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Supervisor 8 82
2018 Non-supervisor 2 151
2017 Supervisor 9 85
2017 Non-supervisor 5 166

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Supervisor 44 82
2018 Non-supervisor 28 151

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Supervisor 32 82
2018 Non-supervisor 35 151
2017 Supervisor 47 85
2017 Non-supervisor 41 166

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Supervisor 7 39 17 10 11 17 81
2018 Non-supervisor 11 47 18 7 3 14 146
2017 Supervisor 6 58 15 6 1 14 82
2017 Non-supervisor 10 52 11 8 4 15 163

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Supervisor 39 61 81
2018 Non-supervisor 49 51 150

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 53 19 15 6 2 0 5 75 9 94
2018 Non-supervisor 56 16 7 6 2 2 11 84 8 217

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 28 33 15 14 7 0 2 62 22 82
2018 Non-supervisor 22 34 14 16 7 3 5 61 25 151
2017 Supervisor 28 26 16 17 9 2 3 57 27 85
2017 Non-supervisor 23 27 12 20 13 2 3 52 35 168

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Supervisor 5 20 25 21 21 3 6 27 46 82
2018 Non-supervisor 10 23 20 16 21 2 8 37 41 151
2017 Supervisor 6 14 21 19 26 6 8 23 52 85
2017 Non-supervisor 7 13 15 19 36 5 5 22 61 168
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