2018 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 81. In total, how many years have you been working in your current department or agency?

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

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Employee engagement

Question 5. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 46 12 6 1 0 0 81 7 200
2018 3 to 10 years in current department or agency 40 46 8 5 1 0 0 85 6 144
2018 11 to 20 years in current department or agency 35 51 8 3 2 0 0 87 6 91
2018 More than 20 years in current department or agency 58 33 6 0 3 0 0 91 3 30
2017 Less than 3 years in current department or agency 41 46 7 5 1 0 0 87 6 182
2017 3 to 10 years in current department or agency 43 43 5 5 4 0 0 85 10 209
2017 11 to 20 years in current department or agency 37 50 6 5 2 0 0 88 6 114
2017 More than 20 years in current department or agency 44 52 5 0 0 0 0 95 0 24
2014 Less than 3 years in current department or agency 41 41 9 7 2 0 0 82 9 143
2014 3 to 10 years in current department or agency 36 44 9 10 1 0 0 80 11 275
2014 11 to 20 years in current department or agency 34 52 6 4 3 0 0 86 8 119
2014 More than 20 years in current department or agency 56 34 5 5 0 0 0 90 5 41

Question 9. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 35 13 6 2 0 0 79 8 201
2018 3 to 10 years in current department or agency 41 37 6 7 9 0 0 78 16 145
2018 11 to 20 years in current department or agency 38 32 17 7 6 1 0 70 12 92
2018 More than 20 years in current department or agency 53 37 3 3 3 0 0 90 6 30
2017 Less than 3 years in current department or agency 40 43 8 5 5 0 0 83 9 182
2017 3 to 10 years in current department or agency 34 38 11 9 7 0 0 72 17 208
2017 11 to 20 years in current department or agency 33 42 11 9 6 0 0 75 14 114
2017 More than 20 years in current department or agency 52 28 5 9 5 0 0 81 14 22

Question 10. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 37 14 2 1 0 0 83 3 202
2018 3 to 10 years in current department or agency 52 41 5 1 1 0 0 93 2 145
2018 11 to 20 years in current department or agency 55 37 6 1 1 0 0 92 2 93
2018 More than 20 years in current department or agency 81 19 0 0 0 0 0 100 0 30
2017 Less than 3 years in current department or agency 52 38 8 2 0 0 0 90 2 182
2017 3 to 10 years in current department or agency 57 33 6 3 1 0 0 89 5 207
2017 11 to 20 years in current department or agency 47 39 6 6 1 0 1 86 7 114
2017 More than 20 years in current department or agency 62 33 0 5 0 0 0 95 5 24
2014 Less than 3 years in current department or agency 54 34 9 2 1 0 0 88 3 143
2014 3 to 10 years in current department or agency 61 27 9 3 0 0 0 87 3 274
2014 11 to 20 years in current department or agency 55 35 9 1 0 0 0 90 1 118
2014 More than 20 years in current department or agency 78 17 2 2 0 0 0 95 2 41

Question 14. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 39 11 3 2 0 0 84 5 201
2018 3 to 10 years in current department or agency 43 43 9 3 1 0 0 86 5 146
2018 11 to 20 years in current department or agency 48 43 5 2 1 0 0 91 3 93
2018 More than 20 years in current department or agency 68 26 7 0 0 0 0 93 0 30
2017 Less than 3 years in current department or agency 47 43 5 4 1 0 0 90 5 182
2017 3 to 10 years in current department or agency 49 35 10 4 2 0 0 84 6 207
2017 11 to 20 years in current department or agency 41 45 6 3 4 0 1 87 7 114
2017 More than 20 years in current department or agency 48 47 5 0 0 0 0 95 0 24
2014 Less than 3 years in current department or agency 49 35 9 6 1 0 0 84 7 143
2014 3 to 10 years in current department or agency 44 38 11 4 3 0 0 82 7 273
2014 11 to 20 years in current department or agency 38 47 8 4 3 0 0 85 7 119
2014 More than 20 years in current department or agency 59 31 8 2 0 0 0 90 2 41

Question 43. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 60 26 9 3 2 1 0 87 4 200
2018 3 to 10 years in current department or agency 48 36 9 3 2 1 0 85 5 147
2018 11 to 20 years in current department or agency 51 33 6 4 5 0 0 84 10 93
2018 More than 20 years in current department or agency 57 34 9 0 0 0 0 91 0 30
2017 Less than 3 years in current department or agency 62 23 10 4 1 0 0 85 5 180
2017 3 to 10 years in current department or agency 49 29 15 4 4 0 0 77 8 208
2017 11 to 20 years in current department or agency 46 39 10 4 2 0 0 85 5 114
2017 More than 20 years in current department or agency 69 26 5 0 0 0 0 95 0 24
2014 Less than 3 years in current department or agency 54 27 12 6 1 0 0 81 6 143
2014 3 to 10 years in current department or agency 46 33 11 8 3 0 0 78 11 275
2014 11 to 20 years in current department or agency 42 38 15 5 1 0 0 79 6 119
2014 More than 20 years in current department or agency 63 22 12 0 2 0 0 85 2 41

Question 44. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 30 7 4 1 1 0 87 5 203
2018 3 to 10 years in current department or agency 45 40 9 5 1 0 0 85 6 146
2018 11 to 20 years in current department or agency 51 36 4 4 4 0 0 87 9 91
2018 More than 20 years in current department or agency 61 30 9 0 0 0 0 91 0 30
2017 Less than 3 years in current department or agency 59 29 7 5 1 0 0 88 6 180
2017 3 to 10 years in current department or agency 45 36 9 6 4 1 0 81 9 209
2017 11 to 20 years in current department or agency 42 44 11 3 1 0 0 86 4 114
2017 More than 20 years in current department or agency 61 34 5 0 0 0 0 95 0 24
2014 Less than 3 years in current department or agency 51 34 12 4 0 0 0 85 4 143
2014 3 to 10 years in current department or agency 47 34 9 7 3 0 0 80 10 275
2014 11 to 20 years in current department or agency 44 39 12 4 1 0 0 83 5 119
2014 More than 20 years in current department or agency 56 32 10 0 2 0 0 88 2 41

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 23 13 8 3 4 1 75 12 203
2018 3 to 10 years in current department or agency 42 29 16 6 6 1 0 72 12 147
2018 11 to 20 years in current department or agency 45 32 10 9 4 0 0 77 13 93
2018 More than 20 years in current department or agency 62 18 11 0 0 7 2 88 0 28
2017 Less than 3 years in current department or agency 50 24 12 8 3 3 1 76 12 180
2017 3 to 10 years in current department or agency 40 29 13 10 6 2 0 71 16 208
2017 11 to 20 years in current department or agency 39 28 20 9 3 2 0 68 12 114
2017 More than 20 years in current department or agency 68 18 9 0 4 0 0 87 4 23
2014 Less than 3 years in current department or agency 47 20 16 9 4 5 1 70 13 143
2014 3 to 10 years in current department or agency 37 29 16 10 7 1 0 67 17 275
2014 11 to 20 years in current department or agency 36 33 16 6 5 3 1 72 11 119
2014 More than 20 years in current department or agency 64 22 7 2 2 2 0 88 5 41
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Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 26 7 5 2 3 0 85 8 198
2018 3 to 10 years in current department or agency 59 23 10 4 3 1 0 82 8 146
2018 11 to 20 years in current department or agency 56 26 7 5 7 0 0 82 11 90
2018 More than 20 years in current department or agency 61 33 3 0 0 3 0 97 0 30
2017 Less than 3 years in current department or agency 57 25 5 8 1 3 1 85 9 182
2017 3 to 10 years in current department or agency 59 24 8 5 3 2 0 84 8 208
2017 11 to 20 years in current department or agency 53 31 9 1 3 2 1 86 5 114
2017 More than 20 years in current department or agency 56 26 9 0 5 0 5 86 5 24
2014 Less than 3 years in current department or agency 48 29 8 7 1 6 1 83 8 143
2014 3 to 10 years in current department or agency 49 28 12 5 2 2 1 79 8 275
2014 11 to 20 years in current department or agency 46 32 11 4 3 2 1 81 7 119
2014 More than 20 years in current department or agency 51 25 15 5 2 0 2 78 8 41

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 33 7 8 1 0 0 83 10 199
2018 3 to 10 years in current department or agency 54 32 8 4 2 0 0 86 6 147
2018 11 to 20 years in current department or agency 45 34 10 6 6 0 0 79 11 89
2018 More than 20 years in current department or agency 67 30 3 0 0 0 0 97 0 30
2017 Less than 3 years in current department or agency 53 31 6 6 2 1 0 85 9 182
2017 3 to 10 years in current department or agency 54 32 5 5 4 0 0 87 8 209
2017 11 to 20 years in current department or agency 42 43 7 4 2 0 2 87 6 114
2017 More than 20 years in current department or agency 44 43 8 5 0 0 0 87 5 24
2014 Less than 3 years in current department or agency 49 34 8 6 1 3 0 85 7 143
2014 3 to 10 years in current department or agency 45 35 10 8 2 0 1 80 10 275
2014 11 to 20 years in current department or agency 40 38 12 8 2 0 0 78 10 119
2014 More than 20 years in current department or agency 53 27 12 5 0 2 0 82 5 41

Question 26. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 50 27 12 7 4 1 0 77 11 200
2018 3 to 10 years in current department or agency 52 30 12 3 4 0 0 82 6 147
2018 11 to 20 years in current department or agency 49 30 10 4 7 0 0 79 11 91
2018 More than 20 years in current department or agency 74 22 3 0 0 0 0 97 0 30
2017 Less than 3 years in current department or agency 56 29 7 6 2 0 0 84 9 182
2017 3 to 10 years in current department or agency 59 26 5 7 2 0 0 85 9 206
2017 11 to 20 years in current department or agency 44 42 8 3 3 0 1 87 5 114
2017 More than 20 years in current department or agency 66 25 9 0 0 0 0 91 0 24
2014 Less than 3 years in current department or agency 50 34 8 5 1 1 0 86 7 143
2014 3 to 10 years in current department or agency 50 33 8 7 2 0 1 83 9 274
2014 11 to 20 years in current department or agency 45 34 10 8 2 1 0 80 10 119
2014 More than 20 years in current department or agency 62 23 10 2 3 0 0 85 5 40

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 28 10 1 2 7 1 86 4 203
2018 3 to 10 years in current department or agency 41 28 15 8 3 5 1 74 11 146
2018 11 to 20 years in current department or agency 48 30 10 2 3 8 0 84 6 91
2018 More than 20 years in current department or agency 57 27 10 2 0 3 0 87 2 30
2017 Less than 3 years in current department or agency 51 35 4 4 1 5 1 91 5 182
2017 3 to 10 years in current department or agency 46 32 11 3 4 4 0 81 7 209
2017 11 to 20 years in current department or agency 44 40 9 2 1 4 0 88 3 114
2017 More than 20 years in current department or agency 61 30 9 0 0 0 0 91 0 24
2014 Less than 3 years in current department or agency 51 29 8 2 3 6 0 86 5 143
2014 3 to 10 years in current department or agency 42 33 11 4 2 7 0 81 7 275
2014 11 to 20 years in current department or agency 50 33 12 2 0 4 0 86 2 119
2014 More than 20 years in current department or agency 56 27 10 0 2 5 0 87 3 41

Question 30. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 52 31 9 2 3 2 1 86 5 203
2018 3 to 10 years in current department or agency 37 37 13 7 5 1 0 75 13 145
2018 11 to 20 years in current department or agency 48 33 7 7 3 1 0 82 10 92
2018 More than 20 years in current department or agency 51 33 7 5 3 0 0 84 9 30
2017 Less than 3 years in current department or agency 54 30 7 6 1 2 1 86 6 182
2017 3 to 10 years in current department or agency 43 37 10 4 5 0 0 81 9 209
2017 11 to 20 years in current department or agency 40 45 11 4 0 1 0 85 4 114
2017 More than 20 years in current department or agency 52 30 13 0 0 5 0 86 0 24
2014 Less than 3 years in current department or agency 50 38 7 2 2 0 0 88 4 143
2014 3 to 10 years in current department or agency 45 34 10 5 3 2 0 81 9 275
2014 11 to 20 years in current department or agency 49 36 10 4 0 0 0 86 4 118
2014 More than 20 years in current department or agency 54 29 8 7 0 2 0 85 7 41

Question 31. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 34 14 4 2 3 1 80 6 201
2018 3 to 10 years in current department or agency 27 37 18 11 5 2 0 65 16 146
2018 11 to 20 years in current department or agency 31 34 17 9 5 3 0 67 15 91
2018 More than 20 years in current department or agency 37 47 3 9 3 0 0 84 13 30
2017 Less than 3 years in current department or agency 43 37 9 6 1 3 1 83 8 181
2017 3 to 10 years in current department or agency 31 38 15 7 6 3 0 71 14 209
2017 11 to 20 years in current department or agency 30 52 10 6 0 2 0 84 7 114
2017 More than 20 years in current department or agency 32 45 18 0 0 0 5 81 0 24
2014 Less than 3 years in current department or agency 32 39 18 3 2 6 1 75 6 143
2014 3 to 10 years in current department or agency 32 38 16 6 4 3 0 72 11 275
2014 11 to 20 years in current department or agency 32 45 12 8 0 3 0 79 9 119
2014 More than 20 years in current department or agency 48 32 5 10 0 5 0 84 11 40

Question 32. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 37 14 13 5 3 1 67 19 203
2018 3 to 10 years in current department or agency 20 36 17 18 9 0 0 56 27 146
2018 11 to 20 years in current department or agency 14 47 17 15 6 0 0 62 21 92
2018 More than 20 years in current department or agency 17 64 11 9 0 0 0 80 9 30
2017 Less than 3 years in current department or agency 32 36 14 12 2 3 1 71 15 181
2017 3 to 10 years in current department or agency 23 36 16 18 6 1 0 60 24 209
2017 11 to 20 years in current department or agency 16 53 17 11 3 1 0 69 14 114
2017 More than 20 years in current department or agency 29 45 17 9 0 0 0 74 9 24
2014 Less than 3 years in current department or agency 29 37 17 11 2 4 0 69 14 142
2014 3 to 10 years in current department or agency 17 40 20 16 4 2 0 58 21 275
2014 11 to 20 years in current department or agency 20 44 16 17 3 0 0 64 20 119
2014 More than 20 years in current department or agency 36 39 12 7 0 5 0 80 8 41
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Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 38 38 13 7 4 0 0 76 11 201
2018 3 to 10 years in current department or agency 36 36 8 10 10 0 0 72 20 145
2018 11 to 20 years in current department or agency 31 35 15 10 9 0 0 66 19 92
2018 More than 20 years in current department or agency 51 35 11 0 3 0 0 86 3 30
2017 Less than 3 years in current department or agency 37 40 12 7 3 1 1 78 10 182
2017 3 to 10 years in current department or agency 33 37 13 12 5 0 0 70 17 208
2017 11 to 20 years in current department or agency 27 41 13 14 5 0 0 68 19 114
2017 More than 20 years in current department or agency 37 33 17 13 0 0 0 70 13 24
2014 Less than 3 years in current department or agency 30 46 13 5 3 1 2 78 8 143
2014 3 to 10 years in current department or agency 27 36 17 15 5 0 0 63 20 275
2014 11 to 20 years in current department or agency 25 41 17 13 4 0 0 66 17 119
2014 More than 20 years in current department or agency 41 32 10 10 7 0 0 73 17 41

Question 7. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 49 12 8 4 0 0 75 12 201
2018 3 to 10 years in current department or agency 29 50 6 10 4 0 1 79 14 146
2018 11 to 20 years in current department or agency 30 49 11 7 3 0 0 79 10 92
2018 More than 20 years in current department or agency 62 27 8 3 0 0 0 89 3 29
2017 Less than 3 years in current department or agency 35 46 7 10 2 0 0 81 12 182
2017 3 to 10 years in current department or agency 34 46 7 10 3 0 0 80 13 209
2017 11 to 20 years in current department or agency 32 44 15 7 3 0 0 76 10 114
2017 More than 20 years in current department or agency 50 37 13 0 0 0 0 87 0 24

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 20 18 9 6 26 7 50 23 202
2018 3 to 10 years in current department or agency 14 20 20 8 8 22 9 49 23 145
2018 11 to 20 years in current department or agency 20 28 19 14 3 11 5 57 21 89
2018 More than 20 years in current department or agency 26 34 18 8 0 7 7 70 10 29
2017 Less than 3 years in current department or agency 10 25 13 8 5 33 5 58 21 182
2017 3 to 10 years in current department or agency 16 21 14 12 8 20 8 52 29 209
2017 11 to 20 years in current department or agency 13 33 17 12 8 13 4 55 24 114
2017 More than 20 years in current department or agency 17 21 25 12 0 13 13 51 16 24
2014 Less than 3 years in current department or agency 11 16 13 10 3 38 10 51 24 143
2014 3 to 10 years in current department or agency 16 26 15 14 9 16 4 53 28 275
2014 11 to 20 years in current department or agency 14 32 15 14 3 17 5 59 22 119
2014 More than 20 years in current department or agency 25 34 25 12 0 5 0 61 13 41

Question 22. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 34 9 13 3 1 0 75 16 200
2018 3 to 10 years in current department or agency 44 34 10 8 3 1 0 78 12 147
2018 11 to 20 years in current department or agency 33 43 10 8 6 0 0 76 14 91
2018 More than 20 years in current department or agency 58 39 0 4 0 0 0 96 4 30
2017 Less than 3 years in current department or agency 43 39 5 10 2 1 1 82 12 182
2017 3 to 10 years in current department or agency 42 38 7 9 3 0 0 81 12 208
2017 11 to 20 years in current department or agency 31 45 9 10 3 1 1 77 13 114
2017 More than 20 years in current department or agency 46 29 13 13 0 0 0 75 13 24
2014 Less than 3 years in current department or agency 35 40 13 5 2 3 2 79 7 143
2014 3 to 10 years in current department or agency 41 38 9 7 4 0 1 80 11 275
2014 11 to 20 years in current department or agency 29 40 19 8 4 1 0 69 12 119
2014 More than 20 years in current department or agency 49 27 14 7 2 0 0 76 10 41

Question 28. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 47 21 4 0 0 7 73 4 28
2018 3 to 10 years in current department or agency 32 27 16 6 8 5 5 66 15 37
2018 11 to 20 years in current department or agency 33 26 21 0 0 3 18 74 0 34
2018 More than 20 years in current department or agency 40 41 10 10 0 0 0 80 10 11
2017 Less than 3 years in current department or agency 18 36 18 3 0 18 7 72 4 27
2017 3 to 10 years in current department or agency 30 36 14 8 4 0 8 72 13 50
2017 11 to 20 years in current department or agency 23 42 7 14 0 0 14 76 16 43
2017 More than 20 years in current department or agency 49 20 31 0 0 0 0 69 0 10
2014 Less than 3 years in current department or agency 43 25 12 6 0 0 13 79 7 16
2014 3 to 10 years in current department or agency 25 42 16 5 2 2 7 75 8 56
2014 11 to 20 years in current department or agency 25 40 8 12 2 2 12 75 16 52
2014 More than 20 years in current department or agency 48 22 26 0 0 0 4 73 0 23

Job fit and development

Question 1. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 48 10 12 3 0 1 75 15 202
2018 3 to 10 years in current department or agency 30 46 8 13 2 0 0 77 15 147
2018 11 to 20 years in current department or agency 24 54 10 6 5 0 1 79 11 92
2018 More than 20 years in current department or agency 48 38 12 2 0 0 0 86 2 30
2017 Less than 3 years in current department or agency 36 39 12 11 1 1 0 76 12 181
2017 3 to 10 years in current department or agency 36 41 8 12 3 0 0 77 15 209
2017 11 to 20 years in current department or agency 32 41 18 5 4 0 0 73 9 114
2017 More than 20 years in current department or agency 50 37 9 0 5 0 0 87 5 24
2014 Less than 3 years in current department or agency 21 38 21 14 3 1 2 61 17 143
2014 3 to 10 years in current department or agency 26 40 18 12 3 0 1 67 16 275
2014 11 to 20 years in current department or agency 23 42 17 15 3 0 0 66 17 117
2014 More than 20 years in current department or agency 51 35 2 7 2 0 2 88 10 41

Question 2. My job is a good fit with my interests.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 45 39 9 5 2 0 0 84 7 201
2018 3 to 10 years in current department or agency 58 36 3 1 1 0 0 95 3 146
2018 11 to 20 years in current department or agency 52 40 5 1 1 0 0 92 2 91
2018 More than 20 years in current department or agency 70 21 9 0 0 0 0 91 0 30
2017 Less than 3 years in current department or agency 47 41 4 6 2 0 0 88 8 182
2017 3 to 10 years in current department or agency 52 33 6 6 3 0 0 85 10 209
2017 11 to 20 years in current department or agency 51 37 9 0 3 0 1 88 3 113
2017 More than 20 years in current department or agency 52 30 13 5 0 0 0 82 5 24
2014 Less than 3 years in current department or agency 51 33 9 3 4 0 0 84 7 143
2014 3 to 10 years in current department or agency 50 33 9 6 2 0 0 83 8 275
2014 11 to 20 years in current department or agency 49 39 4 5 2 1 0 89 7 119
2014 More than 20 years in current department or agency 62 33 5 0 0 0 0 95 0 41

Question 3. My job is a good fit with my skills.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 47 39 7 4 2 0 0 86 6 201
2018 3 to 10 years in current department or agency 56 36 5 2 1 0 0 92 3 143
2018 11 to 20 years in current department or agency 62 35 2 1 0 0 0 97 1 89
2018 More than 20 years in current department or agency 74 21 5 0 0 0 0 95 0 30
2017 Less than 3 years in current department or agency 46 45 3 3 3 0 0 91 6 182
2017 3 to 10 years in current department or agency 54 34 5 5 2 0 0 88 7 208
2017 11 to 20 years in current department or agency 59 34 4 0 3 0 1 93 3 113
2017 More than 20 years in current department or agency 61 30 9 0 0 0 0 91 0 24
2014 Less than 3 years in current department or agency 52 36 6 5 1 1 0 88 5 143
2014 3 to 10 years in current department or agency 51 35 8 5 2 0 0 85 7 274
2014 11 to 20 years in current department or agency 54 36 5 3 2 0 0 90 5 119
2014 More than 20 years in current department or agency 68 27 5 0 0 0 0 95 0 41

Question 37. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 42 33 11 8 3 3 0 77 11 204
2018 3 to 10 years in current department or agency 20 45 15 12 8 1 0 65 20 146
2018 11 to 20 years in current department or agency 29 37 18 9 8 0 0 66 17 90
2018 More than 20 years in current department or agency 27 44 13 13 3 0 0 71 16 30
2017 Less than 3 years in current department or agency 42 37 5 7 3 6 0 84 11 180
2017 3 to 10 years in current department or agency 35 30 14 13 6 2 1 66 20 206
2017 11 to 20 years in current department or agency 24 40 15 13 4 3 0 66 18 114
2017 More than 20 years in current department or agency 42 32 22 0 0 5 0 77 0 24
2014 Less than 3 years in current department or agency 32 36 11 12 1 8 1 75 13 143
2014 3 to 10 years in current department or agency 27 38 13 13 8 1 1 65 21 275
2014 11 to 20 years in current department or agency 16 37 19 20 7 1 0 53 27 119
2014 More than 20 years in current department or agency 54 22 7 10 5 2 0 78 15 41

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 27 12 8 7 5 2 71 15 202
2018 3 to 10 years in current department or agency 29 30 12 12 16 1 0 59 29 147
2018 11 to 20 years in current department or agency 28 25 12 19 13 3 0 55 33 92
2018 More than 20 years in current department or agency 25 31 16 11 7 0 11 62 19 30
2017 Less than 3 years in current department or agency 43 31 9 8 5 4 1 77 13 180
2017 3 to 10 years in current department or agency 30 25 10 15 16 1 3 57 33 208
2017 11 to 20 years in current department or agency 21 37 13 17 10 1 0 59 27 114
2017 More than 20 years in current department or agency 12 39 17 13 12 0 7 54 27 24
2014 Less than 3 years in current department or agency 32 32 9 9 9 6 4 70 19 143
2014 3 to 10 years in current department or agency 27 25 15 14 17 1 2 53 31 274
2014 11 to 20 years in current department or agency 23 31 16 13 15 1 1 55 29 119
2014 More than 20 years in current department or agency 30 24 7 27 10 0 2 55 37 41

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 46 9 6 2 1 0 82 8 203
2018 3 to 10 years in current department or agency 37 43 10 7 3 0 0 80 10 146
2018 11 to 20 years in current department or agency 35 41 12 12 1 0 0 76 13 93
2018 More than 20 years in current department or agency 37 41 18 3 0 0 0 78 3 30
2017 Less than 3 years in current department or agency 40 41 10 7 2 0 0 81 9 182
2017 3 to 10 years in current department or agency 41 37 11 9 3 0 0 77 12 208
2017 11 to 20 years in current department or agency 40 40 9 7 4 0 1 80 11 114
2017 More than 20 years in current department or agency 55 36 0 5 5 0 0 90 10 23
2014 Less than 3 years in current department or agency 32 44 13 8 1 1 0 77 9 143
2014 3 to 10 years in current department or agency 33 44 8 11 3 0 0 78 14 275
2014 11 to 20 years in current department or agency 29 54 7 9 3 0 0 82 11 119
2014 More than 20 years in current department or agency 46 38 5 11 0 0 0 85 11 41

Question 12. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 38 13 8 5 0 1 74 13 202
2018 3 to 10 years in current department or agency 35 40 12 8 5 0 0 76 12 145
2018 11 to 20 years in current department or agency 40 34 13 7 6 0 0 74 13 93
2018 More than 20 years in current department or agency 36 25 33 3 0 0 3 62 3 30
2017 Less than 3 years in current department or agency 42 37 10 9 2 1 0 80 11 182
2017 3 to 10 years in current department or agency 37 36 13 9 5 0 0 73 14 208
2017 11 to 20 years in current department or agency 37 39 10 10 3 0 1 77 13 114
2017 More than 20 years in current department or agency 47 30 13 0 5 0 5 82 5 24
2014 Less than 3 years in current department or agency 38 36 19 5 1 0 1 74 6 143
2014 3 to 10 years in current department or agency 37 40 10 9 3 0 1 78 12 275
2014 11 to 20 years in current department or agency 30 42 15 9 4 0 0 72 14 119
2014 More than 20 years in current department or agency 33 39 10 14 2 0 0 73 17 41

Question 13. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 44 12 5 3 1 1 80 8 203
2018 3 to 10 years in current department or agency 34 42 11 9 2 0 1 77 11 145
2018 11 to 20 years in current department or agency 33 38 17 4 5 0 2 73 10 93
2018 More than 20 years in current department or agency 64 26 7 3 0 0 0 90 3 30
2017 Less than 3 years in current department or agency 40 45 6 6 1 1 1 87 7 182
2017 3 to 10 years in current department or agency 39 39 10 10 2 0 0 78 12 208
2017 11 to 20 years in current department or agency 35 40 14 7 2 0 2 76 9 114
2017 More than 20 years in current department or agency 49 47 0 0 5 0 0 95 5 24
2014 Less than 3 years in current department or agency 40 41 10 5 1 1 1 83 6 142
2014 3 to 10 years in current department or agency 39 37 12 7 2 0 2 78 9 275
2014 11 to 20 years in current department or agency 34 42 12 8 2 0 1 77 10 119
2014 More than 20 years in current department or agency 46 37 5 10 2 0 0 83 12 41

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 43 17 3 3 3 0 76 6 204
2018 3 to 10 years in current department or agency 30 35 22 6 4 2 0 67 10 147
2018 11 to 20 years in current department or agency 24 39 21 12 3 1 0 64 15 92
2018 More than 20 years in current department or agency 23 45 23 3 0 3 2 72 3 30
2017 Less than 3 years in current department or agency 34 40 13 8 2 3 0 76 10 180
2017 3 to 10 years in current department or agency 22 43 17 10 5 3 0 67 15 208
2017 11 to 20 years in current department or agency 24 45 21 5 2 3 0 71 7 113
2017 More than 20 years in current department or agency 30 33 18 0 5 14 0 74 5 24

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 39 39 11 7 3 1 0 80 10 202
2018 3 to 10 years in current department or agency 42 35 9 10 4 0 0 77 14 146
2018 11 to 20 years in current department or agency 39 38 10 9 4 0 0 77 13 92
2018 More than 20 years in current department or agency 40 43 7 7 3 0 0 83 11 30
2017 Less than 3 years in current department or agency 44 34 8 7 5 1 1 80 12 180
2017 3 to 10 years in current department or agency 40 33 12 9 6 0 0 72 15 208
2017 11 to 20 years in current department or agency 36 41 8 10 5 0 0 77 15 112
2017 More than 20 years in current department or agency 45 37 9 5 0 0 5 86 5 24
2014 Less than 3 years in current department or agency 44 35 7 9 3 1 2 81 12 143
2014 3 to 10 years in current department or agency 38 33 13 8 8 0 1 71 16 275
2014 11 to 20 years in current department or agency 27 34 16 14 8 0 0 62 22 119
2014 More than 20 years in current department or agency 36 40 17 2 5 0 0 76 7 41

Question 15. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 31 33 23 9 3 0 1 65 12 204
2018 3 to 10 years in current department or agency 24 35 21 13 7 0 0 59 20 147
2018 11 to 20 years in current department or agency 23 38 24 9 6 0 0 62 14 92
2018 More than 20 years in current department or agency 30 50 11 7 2 0 0 79 10 30
2017 Less than 3 years in current department or agency 29 42 17 9 2 1 0 71 11 182
2017 3 to 10 years in current department or agency 22 38 26 8 6 0 0 59 14 209
2017 11 to 20 years in current department or agency 22 40 18 11 8 0 1 63 19 114
2017 More than 20 years in current department or agency 31 58 8 0 3 0 0 89 3 23
2014 Less than 3 years in current department or agency 28 38 22 7 5 0 0 65 13 143
2014 3 to 10 years in current department or agency 29 39 19 6 7 0 0 68 13 275
2014 11 to 20 years in current department or agency 24 34 22 14 6 0 0 58 20 119
2014 More than 20 years in current department or agency 23 36 22 7 12 0 0 59 19 41

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not Sure
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 30 35 203
2018 3 to 10 years in current department or agency 28 31 40 147
2018 11 to 20 years in current department or agency 26 41 33 92
2018 More than 20 years in current department or agency 35 40 24 30
2017 Less than 3 years in current department or agency 30 37 33 182
2017 3 to 10 years in current department or agency 33 31 36 209
2017 11 to 20 years in current department or agency 31 32 36 113
2017 More than 20 years in current department or agency 22 51 28 24
2014 Less than 3 years in current department or agency 33 43 25 143
2014 3 to 10 years in current department or agency 39 29 32 275
2014 11 to 20 years in current department or agency 32 32 36 119
2014 More than 20 years in current department or agency 24 56 20 40

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 33 35 9 14 6 69
2018 3 to 10 years in current department or agency 5 45 41 5 2 2 42
2018 11 to 20 years in current department or agency 4 34 38 17 0 8 24
2018 More than 20 years in current department or agency 84 0 7 0 0 9 11
2017 Less than 3 years in current department or agency 2 34 46 8 4 7 55
2017 3 to 10 years in current department or agency 9 32 50 7 0 1 68
2017 11 to 20 years in current department or agency 19 26 49 3 0 3 34
2014 Less than 3 years in current department or agency 4 28 50 14 9999 4 46
2014 3 to 10 years in current department or agency 4 31 49 13 9999 4 109
2014 11 to 20 years in current department or agency 11 39 39 5 9999 5 38
2014 More than 20 years in current department or agency 50 20 30 0 9999 0 10
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Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 44 3 1 2 1 0 93 3 203
2018 3 to 10 years in current department or agency 55 35 6 2 2 0 0 90 4 146
2018 11 to 20 years in current department or agency 57 39 3 1 0 0 0 96 1 93
2018 More than 20 years in current department or agency 67 30 3 0 0 0 0 97 0 30
2017 Less than 3 years in current department or agency 48 39 7 5 1 0 0 87 6 182
2017 3 to 10 years in current department or agency 45 40 8 5 2 0 0 85 7 209
2017 11 to 20 years in current department or agency 50 36 8 4 2 0 0 87 6 114
2017 More than 20 years in current department or agency 62 34 0 0 5 0 0 95 5 24
2014 Less than 3 years in current department or agency 50 37 9 2 1 1 1 88 3 143
2014 3 to 10 years in current department or agency 48 38 9 3 1 0 0 87 4 275
2014 11 to 20 years in current department or agency 47 43 7 3 1 0 0 90 3 119
2014 More than 20 years in current department or agency 51 37 10 2 0 0 0 88 2 41

Question 33. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 36 41 16 5 2 0 0 78 7 204
2018 3 to 10 years in current department or agency 27 43 16 11 2 1 0 71 13 146
2018 11 to 20 years in current department or agency 29 40 14 12 3 1 0 70 16 92
2018 More than 20 years in current department or agency 47 37 7 6 3 0 0 84 9 30
2017 Less than 3 years in current department or agency 39 42 9 9 0 2 0 82 9 180
2017 3 to 10 years in current department or agency 27 46 14 10 2 1 0 75 12 209
2017 11 to 20 years in current department or agency 24 50 17 8 0 2 0 75 8 114
2017 More than 20 years in current department or agency 37 50 8 0 0 5 0 91 0 24
2014 Less than 3 years in current department or agency 38 41 13 7 0 1 0 80 7 143
2014 3 to 10 years in current department or agency 30 42 15 8 3 2 0 73 11 274
2014 11 to 20 years in current department or agency 20 54 14 7 2 3 0 76 9 119
2014 More than 20 years in current department or agency 44 32 17 5 0 2 0 78 5 41

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 19 39 24 7 1 2 32 28 204
2018 3 to 10 years in current department or agency 6 24 45 18 6 0 1 24 30 146
2018 11 to 20 years in current department or agency 12 24 46 14 3 0 1 17 36 92
2018 More than 20 years in current department or agency 3 23 37 27 7 0 2 35 27 30
2017 Less than 3 years in current department or agency 4 19 34 26 13 1 2 40 24 181
2017 3 to 10 years in current department or agency 8 25 45 14 7 1 1 22 33 209
2017 11 to 20 years in current department or agency 5 22 50 16 5 0 2 21 28 113
2017 More than 20 years in current department or agency 0 26 32 20 18 0 4 40 27 24
2014 Less than 3 years in current department or agency 6 19 41 22 12 1 0 34 25 143
2014 3 to 10 years in current department or agency 4 21 43 23 8 0 1 32 25 274
2014 11 to 20 years in current department or agency 4 17 56 16 5 2 0 21 22 119
2014 More than 20 years in current department or agency 5 15 55 22 3 0 0 25 19 41

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 3 9 21 40 23 4 2 66 12 203
2018 3 to 10 years in current department or agency 3 14 22 39 21 0 1 60 18 146
2018 11 to 20 years in current department or agency 7 8 19 44 23 0 0 67 14 92
2018 More than 20 years in current department or agency 2 7 32 27 26 0 6 56 10 29
2017 Less than 3 years in current department or agency 3 11 15 34 32 2 4 70 14 181
2017 3 to 10 years in current department or agency 6 10 24 33 26 1 1 60 16 207
2017 11 to 20 years in current department or agency 5 9 24 38 23 0 2 62 14 113
2017 More than 20 years in current department or agency 0 0 38 28 26 0 8 59 0 24
2014 Less than 3 years in current department or agency 4 12 16 35 26 4 3 65 17 142
2014 3 to 10 years in current department or agency 1 13 23 38 22 1 3 62 14 273
2014 11 to 20 years in current department or agency 2 7 22 51 14 3 2 68 9 119
2014 More than 20 years in current department or agency 0 7 27 48 18 0 0 66 7 41

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 7 16 30 33 10 2 2 45 24 204
2018 3 to 10 years in current department or agency 6 19 38 20 15 1 1 36 26 146
2018 11 to 20 years in current department or agency 14 12 43 22 7 1 2 29 27 92
2018 More than 20 years in current department or agency 4 17 33 25 19 0 2 45 21 29
2017 Less than 3 years in current department or agency 6 17 32 23 20 1 1 44 23 181
2017 3 to 10 years in current department or agency 10 18 41 17 13 1 1 30 28 206
2017 11 to 20 years in current department or agency 8 14 37 30 10 1 1 40 22 113
2017 More than 20 years in current department or agency 8 18 24 33 13 0 4 48 27 24
2014 Less than 3 years in current department or agency 8 26 27 21 11 5 2 35 36 143
2014 3 to 10 years in current department or agency 12 23 33 24 7 0 2 31 35 274
2014 11 to 20 years in current department or agency 12 22 43 18 3 2 1 22 34 119
2014 More than 20 years in current department or agency 10 17 41 15 15 0 2 31 27 41

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 4 13 39 31 11 1 2 43 17 203
2018 3 to 10 years in current department or agency 6 21 39 25 9 0 0 33 27 145
2018 11 to 20 years in current department or agency 7 25 41 21 5 0 1 27 32 92
2018 More than 20 years in current department or agency 3 16 54 10 11 0 6 22 20 29
2017 Less than 3 years in current department or agency 6 8 29 39 16 1 2 56 14 182
2017 3 to 10 years in current department or agency 9 24 38 20 10 0 0 29 33 207
2017 11 to 20 years in current department or agency 9 22 44 20 5 0 1 24 31 113
2017 More than 20 years in current department or agency 0 17 33 37 9 0 4 48 18 24
2014 Less than 3 years in current department or agency 4 14 36 23 16 5 2 42 20 143
2014 3 to 10 years in current department or agency 5 18 41 24 10 0 2 35 24 275
2014 11 to 20 years in current department or agency 8 30 42 14 5 0 1 19 38 119
2014 More than 20 years in current department or agency 0 26 46 17 8 0 2 26 27 41

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 14 25 31 16 2 3 50 23 204
2018 3 to 10 years in current department or agency 12 23 29 26 9 1 1 35 36 146
2018 11 to 20 years in current department or agency 6 22 37 22 12 0 1 35 27 91
2018 More than 20 years in current department or agency 4 16 54 19 4 0 2 24 21 28
2017 Less than 3 years in current department or agency 7 15 22 29 22 2 4 54 23 182
2017 3 to 10 years in current department or agency 12 27 31 20 10 0 1 30 39 206
2017 11 to 20 years in current department or agency 11 21 34 20 12 0 3 33 32 114
2017 More than 20 years in current department or agency 0 8 45 25 18 0 4 44 9 24
2014 Less than 3 years in current department or agency 8 15 26 24 16 6 4 45 26 143
2014 3 to 10 years in current department or agency 8 22 32 25 10 0 3 36 31 274
2014 11 to 20 years in current department or agency 11 18 40 20 9 0 2 29 30 119
2014 More than 20 years in current department or agency 14 19 41 10 13 0 2 23 35 41

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 5 15 30 27 15 5 3 45 22 202
2018 3 to 10 years in current department or agency 8 15 26 34 14 1 3 50 24 145
2018 11 to 20 years in current department or agency 6 12 31 35 16 1 0 51 18 91
2018 More than 20 years in current department or agency 0 20 28 29 22 0 2 52 20 29
2017 Less than 3 years in current department or agency 6 14 24 26 21 4 4 51 23 182
2017 3 to 10 years in current department or agency 10 20 24 26 16 2 2 43 31 206
2017 11 to 20 years in current department or agency 6 11 35 27 17 2 3 45 18 113
2017 More than 20 years in current department or agency 5 14 37 28 13 0 4 43 19 24
2014 Less than 3 years in current department or agency 6 12 21 31 20 7 4 57 20 143
2014 3 to 10 years in current department or agency 4 11 30 31 19 1 3 52 16 273
2014 11 to 20 years in current department or agency 1 9 29 48 10 1 2 60 10 119
2014 More than 20 years in current department or agency 5 12 26 41 10 3 2 54 18 41

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 13 38 27 12 2 2 41 20 203
2018 3 to 10 years in current department or agency 3 16 44 22 13 1 1 35 20 146
2018 11 to 20 years in current department or agency 12 14 36 29 5 2 1 36 27 92
2018 More than 20 years in current department or agency 0 17 41 25 15 0 2 41 17 29
2017 Less than 3 years in current department or agency 3 16 26 35 16 1 3 53 20 181
2017 3 to 10 years in current department or agency 11 17 34 24 11 1 2 36 29 208
2017 11 to 20 years in current department or agency 8 10 39 30 9 3 2 41 19 113
2017 More than 20 years in current department or agency 0 26 16 42 4 0 12 53 29 24
2014 Less than 3 years in current department or agency 3 18 29 27 12 7 4 44 24 143
2014 3 to 10 years in current department or agency 7 17 34 26 10 3 3 38 26 272
2014 11 to 20 years in current department or agency 5 20 37 23 9 3 4 33 27 119
2014 More than 20 years in current department or agency 2 15 46 24 8 3 2 34 18 41

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 54 25 10 6 4 1 0 80 10 203
2018 3 to 10 years in current department or agency 55 27 6 8 4 1 0 83 12 145
2018 11 to 20 years in current department or agency 48 27 10 9 6 0 0 75 15 92
2018 More than 20 years in current department or agency 59 34 3 0 3 0 0 93 3 29
2017 Less than 3 years in current department or agency 53 28 7 8 3 1 0 82 12 182
2017 3 to 10 years in current department or agency 52 27 10 6 5 0 0 79 11 209
2017 11 to 20 years in current department or agency 48 33 7 7 4 2 0 82 11 114
2017 More than 20 years in current department or agency 58 16 17 5 5 0 0 74 9 24
2014 Less than 3 years in current department or agency 47 35 8 8 2 0 0 82 10 143
2014 3 to 10 years in current department or agency 48 31 6 8 6 1 0 80 14 275
2014 11 to 20 years in current department or agency 54 29 8 8 1 0 0 83 9 119
2014 More than 20 years in current department or agency 66 17 7 7 3 0 0 83 10 41

Question 20. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 64 23 6 4 2 1 0 88 6 203
2018 3 to 10 years in current department or agency 65 28 3 3 1 0 0 93 3 144
2018 11 to 20 years in current department or agency 70 19 3 2 5 0 0 89 8 92
2018 More than 20 years in current department or agency 69 31 0 0 0 0 0 100 0 29
2017 Less than 3 years in current department or agency 65 27 3 4 1 0 0 92 5 182
2017 3 to 10 years in current department or agency 58 28 4 7 4 0 0 86 11 209
2017 11 to 20 years in current department or agency 64 30 0 3 3 0 0 94 6 113
2017 More than 20 years in current department or agency 58 34 8 0 0 0 0 92 0 24
2014 Less than 3 years in current department or agency 66 29 2 2 1 0 0 95 3 143
2014 3 to 10 years in current department or agency 58 34 5 3 0 0 0 92 3 274
2014 11 to 20 years in current department or agency 71 21 6 1 1 0 0 92 2 119
2014 More than 20 years in current department or agency 76 19 2 2 0 0 0 95 2 41

Question 21. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 53 31 10 4 2 1 0 84 5 203
2018 3 to 10 years in current department or agency 54 34 7 3 1 0 1 88 5 146
2018 11 to 20 years in current department or agency 53 33 5 5 3 0 1 86 9 92
2018 More than 20 years in current department or agency 55 38 7 0 0 0 0 93 0 29

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 33 13 4 2 6 0 80 6 203
2018 3 to 10 years in current department or agency 27 49 15 3 3 4 0 79 6 147
2018 11 to 20 years in current department or agency 40 36 9 8 4 2 1 78 13 92
2018 More than 20 years in current department or agency 48 43 3 3 0 0 3 93 3 30
2017 Less than 3 years in current department or agency 47 33 9 5 2 3 1 83 8 180
2017 3 to 10 years in current department or agency 35 35 15 6 4 5 0 74 10 208
2017 11 to 20 years in current department or agency 28 48 14 4 1 4 0 80 6 113
2017 More than 20 years in current department or agency 52 30 10 0 5 0 4 85 5 23
2014 Less than 3 years in current department or agency 46 28 7 6 0 13 0 85 7 143
2014 3 to 10 years in current department or agency 41 30 15 5 2 6 0 76 8 275
2014 11 to 20 years in current department or agency 38 40 10 3 3 6 0 82 7 119
2014 More than 20 years in current department or agency 53 32 7 0 2 5 0 90 2 41

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 46 34 10 5 1 3 0 82 7 202
2018 3 to 10 years in current department or agency 30 45 13 9 1 1 0 76 10 147
2018 11 to 20 years in current department or agency 38 37 9 8 6 2 0 77 14 91
2018 More than 20 years in current department or agency 44 46 7 0 0 4 0 93 0 30
2017 Less than 3 years in current department or agency 41 45 3 6 3 2 1 88 9 180
2017 3 to 10 years in current department or agency 36 37 14 9 3 1 0 74 12 209
2017 11 to 20 years in current department or agency 23 51 13 7 2 4 0 77 9 114
2017 More than 20 years in current department or agency 53 33 9 0 0 5 0 90 0 24
2014 Less than 3 years in current department or agency 40 40 13 1 1 5 0 84 2 143
2014 3 to 10 years in current department or agency 41 32 13 10 3 1 0 74 13 275
2014 11 to 20 years in current department or agency 39 40 10 6 2 3 0 82 8 119
2014 More than 20 years in current department or agency 56 27 7 2 0 8 0 90 2 41

Question 42. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 29 5 1 2 1 0 93 3 201
2018 3 to 10 years in current department or agency 56 33 6 6 0 0 0 88 6 144
2018 11 to 20 years in current department or agency 57 28 8 3 3 0 0 86 6 92
2018 More than 20 years in current department or agency 68 29 3 0 0 0 0 97 0 30
2017 Less than 3 years in current department or agency 63 31 3 3 1 0 0 94 3 180
2017 3 to 10 years in current department or agency 54 31 7 5 2 0 0 85 7 208
2017 11 to 20 years in current department or agency 43 46 7 3 1 0 0 89 4 114
2017 More than 20 years in current department or agency 61 30 9 0 0 0 0 91 0 24
2014 Less than 3 years in current department or agency 61 32 5 2 0 0 0 93 2 143
2014 3 to 10 years in current department or agency 54 33 8 4 1 0 0 87 5 275
2014 11 to 20 years in current department or agency 50 38 8 2 1 1 0 88 3 119
2014 More than 20 years in current department or agency 68 20 12 0 0 0 0 88 0 41

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 25 27 19 9 4 11 5 62 15 203
2018 3 to 10 years in current department or agency 33 31 8 10 5 7 5 73 17 146
2018 11 to 20 years in current department or agency 32 30 5 13 4 9 6 73 21 90
2018 More than 20 years in current department or agency 38 37 10 0 0 4 11 88 0 29
2017 Less than 3 years in current department or agency 35 28 11 6 3 10 7 76 11 182
2017 3 to 10 years in current department or agency 34 29 13 10 5 4 6 70 16 209
2017 11 to 20 years in current department or agency 26 37 12 6 4 5 9 74 12 114
2017 More than 20 years in current department or agency 36 21 13 16 0 5 9 66 19 24
2014 Less than 3 years in current department or agency 36 22 12 4 2 9 14 76 8 143
2014 3 to 10 years in current department or agency 34 30 14 5 4 6 7 74 10 275
2014 11 to 20 years in current department or agency 38 31 9 10 2 3 7 77 13 119
2014 More than 20 years in current department or agency 46 34 12 5 2 0 0 80 8 41

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 36 7 8 3 4 0 80 12 203
2018 3 to 10 years in current department or agency 48 36 9 3 3 1 0 86 6 147
2018 11 to 20 years in current department or agency 45 33 8 8 1 2 3 83 9 91
2018 More than 20 years in current department or agency 54 40 3 2 0 0 0 94 2 30
2017 Less than 3 years in current department or agency 43 38 7 9 3 1 0 81 13 180
2017 3 to 10 years in current department or agency 48 36 9 2 4 1 0 85 6 209
2017 11 to 20 years in current department or agency 48 31 13 4 2 2 0 81 6 113
2017 More than 20 years in current department or agency 46 38 13 0 0 4 0 87 0 24
2014 Less than 3 years in current department or agency 48 28 10 5 2 5 2 81 7 143
2014 3 to 10 years in current department or agency 49 31 7 7 2 3 1 83 9 275
2014 11 to 20 years in current department or agency 46 40 2 8 2 3 1 89 10 119
2014 More than 20 years in current department or agency 51 34 10 2 0 2 0 88 2 41

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 41 38 17 2 1 1 0 79 4 203
2018 3 to 10 years in current department or agency 35 44 14 4 3 0 0 79 7 147
2018 11 to 20 years in current department or agency 44 34 14 2 3 2 0 80 6 92
2018 More than 20 years in current department or agency 64 30 3 2 0 0 0 94 2 30

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 24 22 17 10 8 16 4 57 22 203
2018 3 to 10 years in current department or agency 20 24 11 15 16 13 1 51 36 145
2018 11 to 20 years in current department or agency 12 29 23 11 10 12 4 48 25 92
2018 More than 20 years in current department or agency 31 19 16 14 4 7 9 60 21 30
2017 Less than 3 years in current department or agency 21 22 6 14 13 19 4 57 35 180
2017 3 to 10 years in current department or agency 17 20 18 13 14 15 3 46 33 209
2017 11 to 20 years in current department or agency 7 20 21 12 17 13 10 35 38 114
2017 More than 20 years in current department or agency 16 17 34 0 4 22 7 47 5 24
2014 Less than 3 years in current department or agency 14 21 12 9 9 28 6 54 28 143
2014 3 to 10 years in current department or agency 16 18 16 14 18 15 3 41 39 275
2014 11 to 20 years in current department or agency 11 23 16 19 13 15 4 41 39 119
2014 More than 20 years in current department or agency 27 25 20 10 7 5 7 59 19 41

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 48. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 94 204
2018 3 to 10 years in current department or agency 6 94 147

Question 49d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 49e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 49f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 50b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 56 12

Question 50c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 57 12

Question 50d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 12

Question 50g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 12

Question 50h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 50i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 0 12

Question 50k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 48 12

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 12 13 2 3 43 11 62 11 203
2018 3 to 10 years in current department or agency 13 11 16 5 5 45 6 49 19 145
2018 11 to 20 years in current department or agency 17 15 9 2 12 36 10 59 25 93
2018 More than 20 years in current department or agency 27 28 16 0 0 11 18 77 0 29
2017 Less than 3 years in current department or agency 14 16 12 4 2 42 11 62 12 182
2017 3 to 10 years in current department or agency 16 18 15 6 5 31 8 57 19 209
2017 11 to 20 years in current department or agency 11 15 17 5 7 35 10 46 22 114
2017 More than 20 years in current department or agency 12 20 26 5 0 29 9 51 7 24
2014 Less than 3 years in current department or agency 16 9 11 1 1 51 12 67 4 143
2014 3 to 10 years in current department or agency 14 11 18 4 4 41 9 48 16 275
2014 11 to 20 years in current department or agency 17 14 13 8 1 35 12 59 17 119
2014 More than 20 years in current department or agency 34 15 17 0 2 22 10 72 4 41

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 35 25 18 4 2 17 1 72 6 202
2018 3 to 10 years in current department or agency 24 39 17 6 3 11 0 71 9 145
2018 11 to 20 years in current department or agency 29 30 16 3 8 13 0 68 13 93
2018 More than 20 years in current department or agency 48 38 14 0 0 0 0 86 0 29
2017 Less than 3 years in current department or agency 32 27 10 4 1 22 3 80 7 182
2017 3 to 10 years in current department or agency 28 35 14 6 4 11 2 72 12 209
2017 11 to 20 years in current department or agency 20 40 20 6 4 8 2 67 11 114
2017 More than 20 years in current department or agency 26 33 14 0 0 22 5 81 0 23
2014 Less than 3 years in current department or agency 29 29 11 1 1 28 1 82 3 143
2014 3 to 10 years in current department or agency 26 27 21 7 2 15 2 63 12 275
2014 11 to 20 years in current department or agency 32 31 20 5 1 9 2 71 7 119
2014 More than 20 years in current department or agency 53 20 14 0 2 7 3 81 3 41

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 55. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 3 to 10 years in current department or agency 5 95 146
2018 11 to 20 years in current department or agency 6 94 92

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 17 13 16 2 1 42 10 63 5 203
2018 3 to 10 years in current department or agency 15 14 16 1 2 45 6 60 7 147
2018 11 to 20 years in current department or agency 18 13 13 2 5 41 8 60 15 93
2018 More than 20 years in current department or agency 28 28 18 0 0 7 18 76 0 29
2017 Less than 3 years in current department or agency 12 16 12 4 0 49 8 64 8 182
2017 3 to 10 years in current department or agency 17 13 16 2 4 37 11 57 11 209
2017 11 to 20 years in current department or agency 13 15 14 3 0 44 11 63 6 114
2017 More than 20 years in current department or agency 13 17 24 0 0 37 10 56 0 22
2014 Less than 3 years in current department or agency 16 10 13 1 1 49 11 66 3 143
2014 3 to 10 years in current department or agency 13 8 18 2 3 51 6 49 11 275
2014 11 to 20 years in current department or agency 14 13 14 5 0 43 11 59 11 119
2014 More than 20 years in current department or agency 27 12 15 2 0 36 8 70 4 41

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 29 16 2 1 19 1 78 3 203
2018 3 to 10 years in current department or agency 28 32 18 3 2 15 1 72 6 146
2018 11 to 20 years in current department or agency 30 31 17 1 7 13 1 71 9 93
2018 More than 20 years in current department or agency 42 48 10 0 0 0 0 90 0 29
2017 Less than 3 years in current department or agency 31 33 10 4 0 20 2 82 5 181
2017 3 to 10 years in current department or agency 29 29 15 3 3 16 4 73 9 209
2017 11 to 20 years in current department or agency 20 43 12 5 1 16 2 77 8 114
2017 More than 20 years in current department or agency 41 16 22 0 0 22 0 72 0 24
2014 Less than 3 years in current department or agency 32 25 11 2 1 27 3 80 4 143
2014 3 to 10 years in current department or agency 30 22 21 2 3 19 2 66 6 275
2014 11 to 20 years in current department or agency 29 34 17 3 1 16 0 75 4 119
2014 More than 20 years in current department or agency 55 15 17 0 0 10 3 80 0 41
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Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 21 9 5 3 1 0 84 7 200
2018 3 to 10 years in current department or agency 64 21 10 3 3 0 0 84 6 146
2018 11 to 20 years in current department or agency 56 28 8 2 4 1 1 85 7 91
2018 More than 20 years in current department or agency 74 23 4 0 0 0 0 96 0 29
2017 Less than 3 years in current department or agency 58 25 8 4 2 2 0 85 6 182
2017 3 to 10 years in current department or agency 61 24 6 4 3 1 0 86 8 208
2017 11 to 20 years in current department or agency 54 34 5 3 4 0 1 89 6 114
2017 More than 20 years in current department or agency 57 29 9 0 5 0 0 86 5 24

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 32 42 15 3 2 5 1 79 6 202
2018 3 to 10 years in current department or agency 29 44 15 6 3 3 0 75 9 145
2018 11 to 20 years in current department or agency 24 56 12 4 2 2 0 81 7 92
2018 More than 20 years in current department or agency 43 51 3 2 0 0 0 94 2 30
2017 Less than 3 years in current department or agency 25 47 13 6 3 6 1 77 9 182
2017 3 to 10 years in current department or agency 25 45 16 7 4 2 1 72 11 208
2017 11 to 20 years in current department or agency 24 47 17 9 1 2 0 73 10 114
2017 More than 20 years in current department or agency 41 33 21 0 5 0 0 74 5 24

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 43 15 8 3 2 1 73 12 203
2018 3 to 10 years in current department or agency 24 38 18 13 5 3 0 63 18 146
2018 11 to 20 years in current department or agency 21 40 24 10 3 3 0 62 13 92
2018 More than 20 years in current department or agency 32 55 10 2 0 0 0 87 2 30
2017 Less than 3 years in current department or agency 30 45 13 7 4 1 0 76 10 182
2017 3 to 10 years in current department or agency 16 40 20 15 7 1 1 57 22 209
2017 11 to 20 years in current department or agency 19 43 18 11 6 4 0 64 18 114
2017 More than 20 years in current department or agency 33 50 14 4 0 0 0 82 4 24

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 21 30 27 11 9 0 2 52 21 201
2018 3 to 10 years in current department or agency 23 31 19 14 12 0 1 55 26 147
2018 11 to 20 years in current department or agency 28 24 23 13 11 1 0 53 24 92
2018 More than 20 years in current department or agency 30 26 32 10 2 0 0 56 13 30
2017 Less than 3 years in current department or agency 21 28 23 10 16 1 0 50 27 182
2017 3 to 10 years in current department or agency 27 22 24 11 14 0 2 50 25 208
2017 11 to 20 years in current department or agency 37 28 18 10 4 2 1 67 15 114
2017 More than 20 years in current department or agency 40 30 17 9 0 0 5 73 9 24

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 27 37 13 8 0 2 41 22 201
2018 3 to 10 years in current department or agency 6 24 37 19 13 0 1 30 33 146
2018 11 to 20 years in current department or agency 10 27 35 23 5 0 0 36 28 93
2018 More than 20 years in current department or agency 22 38 32 7 0 0 0 60 7 30
2017 Less than 3 years in current department or agency 14 32 33 12 9 0 0 46 21 182
2017 3 to 10 years in current department or agency 8 29 28 21 12 0 2 37 34 208
2017 11 to 20 years in current department or agency 9 21 32 25 11 0 2 31 36 114
2017 More than 20 years in current department or agency 20 43 37 0 0 0 0 63 0 24

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 20 32 30 9 6 1 2 53 16 201
2018 3 to 10 years in current department or agency 11 29 36 17 6 0 1 40 24 146
2018 11 to 20 years in current department or agency 11 28 37 19 4 0 1 39 23 92
2018 More than 20 years in current department or agency 18 50 28 4 0 0 0 68 4 27
2017 Less than 3 years in current department or agency 22 41 22 10 4 0 2 64 14 181
2017 3 to 10 years in current department or agency 13 32 28 14 11 0 1 46 25 207
2017 11 to 20 years in current department or agency 12 25 29 20 11 1 2 38 33 113
2017 More than 20 years in current department or agency 20 53 26 0 0 0 0 74 0 24

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 26 26 27 12 7 1 2 53 19 200
2018 3 to 10 years in current department or agency 16 27 27 17 11 0 2 44 29 147
2018 11 to 20 years in current department or agency 18 30 34 15 3 0 0 47 18 91
2018 More than 20 years in current department or agency 24 46 19 7 0 0 4 73 7 29
2017 Less than 3 years in current department or agency 29 28 24 11 6 0 1 58 17 182
2017 3 to 10 years in current department or agency 17 22 25 20 12 1 2 40 34 208
2017 11 to 20 years in current department or agency 19 22 30 23 5 0 0 42 28 114
2017 More than 20 years in current department or agency 25 29 37 9 0 0 0 54 9 24

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 34 30 18 9 5 1 3 66 15 201
2018 3 to 10 years in current department or agency 21 37 22 12 6 0 2 59 19 144
2018 11 to 20 years in current department or agency 15 40 28 12 3 0 2 56 16 89
2018 More than 20 years in current department or agency 25 38 23 7 0 0 7 67 8 30
2017 Less than 3 years in current department or agency 30 34 16 10 6 0 4 67 17 182
2017 3 to 10 years in current department or agency 21 31 24 6 9 0 8 57 17 209
2017 11 to 20 years in current department or agency 22 27 26 13 9 0 4 50 23 114
2017 More than 20 years in current department or agency 34 36 13 4 0 0 14 81 5 24

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 27 26 9 7 0 2 57 17 199
2018 3 to 10 years in current department or agency 17 31 31 11 10 0 0 48 21 147
2018 11 to 20 years in current department or agency 15 33 32 13 8 0 0 48 21 91
2018 More than 20 years in current department or agency 16 48 28 8 0 0 0 65 8 29
2017 Less than 3 years in current department or agency 29 26 26 10 8 0 0 55 19 182
2017 3 to 10 years in current department or agency 22 24 31 12 11 0 1 46 23 208
2017 11 to 20 years in current department or agency 17 28 31 15 9 0 0 45 24 113
2017 More than 20 years in current department or agency 30 41 21 9 0 0 0 71 9 24

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 38 21 6 4 1 2 68 11 203
2018 3 to 10 years in current department or agency 29 34 22 10 4 0 0 64 14 145
2018 11 to 20 years in current department or agency 18 38 28 11 3 0 2 57 15 92
2018 More than 20 years in current department or agency 25 49 16 7 0 3 0 76 7 29
2017 Less than 3 years in current department or agency 35 38 16 6 3 1 1 74 9 182
2017 3 to 10 years in current department or agency 29 37 19 8 4 0 2 68 13 208
2017 11 to 20 years in current department or agency 22 45 18 12 3 0 0 67 15 113
2017 More than 20 years in current department or agency 49 30 17 5 0 0 0 78 5 24

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 23 39 21 10 5 1 1 63 15 201
2018 3 to 10 years in current department or agency 15 44 24 14 3 0 0 60 17 145
2018 11 to 20 years in current department or agency 10 38 29 18 3 0 2 49 21 91
2018 More than 20 years in current department or agency 21 57 20 2 0 0 0 78 2 29
2017 Less than 3 years in current department or agency 33 34 21 8 3 0 0 68 11 182
2017 3 to 10 years in current department or agency 22 32 26 13 4 0 2 56 17 207
2017 11 to 20 years in current department or agency 17 36 30 11 5 0 0 53 17 113
2017 More than 20 years in current department or agency 38 49 8 5 0 0 0 87 5 24

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 29 22 14 6 1 1 58 20 203
2018 3 to 10 years in current department or agency 19 36 28 11 6 0 1 55 17 145
2018 11 to 20 years in current department or agency 23 36 26 10 3 0 1 60 13 93
2018 More than 20 years in current department or agency 28 45 24 0 0 3 0 76 0 29
2017 Less than 3 years in current department or agency 32 32 19 14 2 0 0 64 16 182
2017 3 to 10 years in current department or agency 27 34 25 7 7 0 1 61 13 208
2017 11 to 20 years in current department or agency 18 48 19 8 7 0 0 66 15 113
2017 More than 20 years in current department or agency 59 28 13 0 0 0 0 87 0 24

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 27 38 21 10 2 1 1 66 13 203
2018 3 to 10 years in current department or agency 28 35 23 11 3 0 0 63 14 144
2018 11 to 20 years in current department or agency 22 38 30 5 3 0 2 61 9 92
2018 More than 20 years in current department or agency 31 34 28 0 0 3 4 70 0 29
2017 Less than 3 years in current department or agency 39 33 21 5 3 0 0 71 8 180
2017 3 to 10 years in current department or agency 30 35 19 9 4 1 3 67 13 207
2017 11 to 20 years in current department or agency 31 37 22 7 2 0 1 69 9 112
2017 More than 20 years in current department or agency 38 42 21 0 0 0 0 79 0 24

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 18 9 4 4 1 2 83 7 202
2018 3 to 10 years in current department or agency 56 30 6 3 4 0 1 87 7 145
2018 11 to 20 years in current department or agency 56 29 4 5 3 0 2 87 9 93
2018 More than 20 years in current department or agency 52 28 12 4 0 0 3 83 4 29
2017 Less than 3 years in current department or agency 65 22 9 3 1 0 0 87 4 182
2017 3 to 10 years in current department or agency 63 18 10 3 3 0 2 83 7 209
2017 11 to 20 years in current department or agency 71 22 3 4 0 0 0 93 4 114
2017 More than 20 years in current department or agency 53 30 13 4 0 0 0 83 4 24

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 78 12 2 0 1 2 4 96 2 203
2018 3 to 10 years in current department or agency 76 14 2 2 1 0 5 94 4 144
2018 11 to 20 years in current department or agency 70 20 1 3 1 0 5 94 4 93
2018 More than 20 years in current department or agency 67 17 7 0 0 6 4 93 0 29

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 80 12 3 2 0 2 1 94 3 201
2018 3 to 10 years in current department or agency 74 14 3 3 3 0 3 90 6 145
2018 11 to 20 years in current department or agency 77 11 2 1 4 1 4 92 6 93
2018 More than 20 years in current department or agency 83 7 10 0 0 0 0 90 0 30
2017 Less than 3 years in current department or agency 86 9 3 1 0 0 1 95 1 182
2017 3 to 10 years in current department or agency 73 12 6 3 3 0 3 87 7 209
2017 11 to 20 years in current department or agency 85 7 4 2 2 0 1 92 3 114
2017 More than 20 years in current department or agency 78 13 5 0 0 5 0 95 0 24

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 66 19 8 3 1 0 2 87 5 202
2018 3 to 10 years in current department or agency 61 25 8 4 1 0 1 87 5 145
2018 11 to 20 years in current department or agency 65 23 10 2 0 0 0 88 2 92
2018 More than 20 years in current department or agency 47 42 11 0 0 0 0 89 0 28
2017 Less than 3 years in current department or agency 70 18 9 2 1 0 1 88 3 181
2017 3 to 10 years in current department or agency 59 22 10 5 2 0 2 82 7 208
2017 11 to 20 years in current department or agency 65 25 8 2 0 0 1 90 2 114
2017 More than 20 years in current department or agency 57 25 13 0 0 0 5 86 0 24

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 63 17 12 4 3 0 1 80 7 202
2018 3 to 10 years in current department or agency 57 19 10 8 5 0 0 76 14 145
2018 11 to 20 years in current department or agency 48 29 11 4 8 0 0 77 12 92
2018 More than 20 years in current department or agency 65 24 11 0 0 0 0 89 0 29
2017 Less than 3 years in current department or agency 69 14 9 4 3 0 1 84 7 180
2017 3 to 10 years in current department or agency 61 16 10 5 5 1 2 80 10 209
2017 11 to 20 years in current department or agency 70 16 7 4 2 0 0 87 6 114
2017 More than 20 years in current department or agency 70 17 9 0 0 0 5 91 0 24

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 58 7 4 2 1 0 29 90 4 201
2018 3 to 10 years in current department or agency 54 11 7 1 1 0 26 88 3 144
2018 11 to 20 years in current department or agency 47 20 5 0 0 0 29 94 0 91
2018 More than 20 years in current department or agency 51 16 19 0 0 0 14 78 0 29
2017 Less than 3 years in current department or agency 64 7 4 0 0 0 25 94 1 182
2017 3 to 10 years in current department or agency 57 9 6 2 0 1 25 89 3 209
2017 11 to 20 years in current department or agency 57 13 8 1 0 0 22 89 1 113
2017 More than 20 years in current department or agency 57 25 0 0 0 0 18 100 0 24

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 65 24 5 2 1 0 4 92 2 202
2018 3 to 10 years in current department or agency 63 22 9 2 1 1 2 87 4 143
2018 11 to 20 years in current department or agency 67 17 9 0 0 0 6 91 0 91
2018 More than 20 years in current department or agency 61 39 0 0 0 0 0 100 0 29
2017 Less than 3 years in current department or agency 79 12 5 1 1 0 3 93 1 182
2017 3 to 10 years in current department or agency 64 23 3 1 1 1 8 95 2 209
2017 11 to 20 years in current department or agency 67 23 6 1 0 0 3 93 1 114
2017 More than 20 years in current department or agency 75 16 4 0 0 0 5 96 0 24

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 82 9 1 2 3 0 3 94 5 201
2018 3 to 10 years in current department or agency 88 7 3 1 1 0 0 94 2 145
2018 11 to 20 years in current department or agency 78 11 3 1 0 0 7 95 1 92
2018 More than 20 years in current department or agency 83 14 0 0 0 0 4 100 0 29
2017 Less than 3 years in current department or agency 86 7 3 0 1 0 3 95 1 182
2017 3 to 10 years in current department or agency 81 7 2 2 2 2 4 94 4 209
2017 11 to 20 years in current department or agency 84 9 4 2 0 0 2 94 2 114
2017 More than 20 years in current department or agency 82 18 0 0 0 0 0 100 0 24

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 51 27 13 3 3 1 2 80 6 202
2018 3 to 10 years in current department or agency 48 28 16 4 3 0 1 77 7 145
2018 11 to 20 years in current department or agency 56 27 11 2 2 0 2 85 4 91
2018 More than 20 years in current department or agency 54 20 19 3 0 0 4 76 4 28
2017 Less than 3 years in current department or agency 60 26 9 2 2 0 1 87 4 182
2017 3 to 10 years in current department or agency 48 32 11 3 4 0 2 82 7 209
2017 11 to 20 years in current department or agency 60 24 12 3 0 0 1 85 3 114
2017 More than 20 years in current department or agency 62 30 4 5 0 0 0 91 5 24

Question 63. Overall, my level of work-related stress is…
Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very high
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 13 39 33 10 3 1 1 53 13 204
2018 3 to 10 years in current department or agency 9 33 37 16 5 0 0 42 21 147
2018 11 to 20 years in current department or agency 9 32 40 17 1 0 0 42 18 93
2018 More than 20 years in current department or agency 12 42 46 0 0 0 0 54 0 30
2017 Less than 3 years in current department or agency 14 41 28 13 3 0 1 55 16 182
2017 3 to 10 years in current department or agency 5 26 48 12 8 0 1 31 20 209
2017 11 to 20 years in current department or agency 13 20 48 16 4 0 0 33 19 114
2017 More than 20 years in current department or agency 17 44 40 0 0 0 0 60 0 24

Question 64. After my workday, I feel emotionally drained.
Survey year Demographic Always/ Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/ Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 8 13 44 24 11 1 1 35 21 203
2018 3 to 10 years in current department or agency 6 22 43 23 7 0 0 30 27 147
2018 11 to 20 years in current department or agency 6 14 48 24 6 0 1 31 21 92
2018 More than 20 years in current department or agency 0 16 46 28 9 0 0 38 16 30
2017 Less than 3 years in current department or agency 6 17 33 31 13 1 0 44 22 182
2017 3 to 10 years in current department or agency 9 16 44 23 7 0 1 30 26 209
2017 11 to 20 years in current department or agency 6 21 37 26 11 0 0 36 27 114
2017 More than 20 years in current department or agency 0 7 63 18 12 0 0 30 7 24
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Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 31 26 12 9 2 0 20 80 204
2018 3 to 10 years in current department or agency 26 25 22 10 14 3 0 27 73 146
2018 11 to 20 years in current department or agency 42 26 16 4 9 3 0 44 56 92
2018 More than 20 years in current department or agency 47 23 23 7 0 0 0 47 53 30
2017 Less than 3 years in current department or agency 17 21 26 16 16 3 1 18 82 181
2017 3 to 10 years in current department or agency 23 22 22 16 11 3 3 25 75 209
2017 11 to 20 years in current department or agency 44 21 13 8 4 9 0 48 52 114
2017 More than 20 years in current department or agency 47 30 11 4 0 8 0 51 49 24

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 19 157
2018 3 to 10 years in current department or agency 19 103
2018 11 to 20 years in current department or agency 12 50
2018 More than 20 years in current department or agency 13 16
2017 Less than 3 years in current department or agency 21 142
2017 3 to 10 years in current department or agency 17 148
2017 11 to 20 years in current department or agency 20 53
2017 More than 20 years in current department or agency 9 11

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 49 157
2018 3 to 10 years in current department or agency 55 103
2018 11 to 20 years in current department or agency 20 50
2018 More than 20 years in current department or agency 30 16
2017 Less than 3 years in current department or agency 54 142
2017 3 to 10 years in current department or agency 44 148
2017 11 to 20 years in current department or agency 18 53
2017 More than 20 years in current department or agency 24 11

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 14 157
2018 3 to 10 years in current department or agency 25 103
2018 11 to 20 years in current department or agency 11 50
2018 More than 20 years in current department or agency 6 16
2017 Less than 3 years in current department or agency 18 142
2017 3 to 10 years in current department or agency 15 148
2017 11 to 20 years in current department or agency 13 53
2017 More than 20 years in current department or agency 9 11

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 29 157
2018 3 to 10 years in current department or agency 27 103
2018 11 to 20 years in current department or agency 24 50
2018 More than 20 years in current department or agency 23 16
2017 Less than 3 years in current department or agency 27 142
2017 3 to 10 years in current department or agency 32 148
2017 11 to 20 years in current department or agency 27 53
2017 More than 20 years in current department or agency 19 11

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 6 157
2018 3 to 10 years in current department or agency 19 103
2018 11 to 20 years in current department or agency 10 50
2018 More than 20 years in current department or agency 0 16
2017 Less than 3 years in current department or agency 4 142
2017 3 to 10 years in current department or agency 18 148
2017 11 to 20 years in current department or agency 10 53
2017 More than 20 years in current department or agency 0 11

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 40 157
2018 3 to 10 years in current department or agency 52 103
2018 11 to 20 years in current department or agency 32 50
2018 More than 20 years in current department or agency 21 16

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other
Survey year Demographic
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 157
2018 3 to 10 years in current department or agency 22 103
2018 11 to 20 years in current department or agency 44 50
2018 More than 20 years in current department or agency 39 16
2017 Less than 3 years in current department or agency 45 142
2017 3 to 10 years in current department or agency 35 148
2017 11 to 20 years in current department or agency 46 53
2017 More than 20 years in current department or agency 66 11

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)		 1 to 9 hours
(%)		 10 to 19 hours
(%)		 20 to 29 hours
(%)		 30 to 39 hours
(%)		 40 hours or more
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 47 23 13 3 11 158
2018 3 to 10 years in current department or agency 0 46 14 16 6 18 99
2018 11 to 20 years in current department or agency 19 29 18 14 6 14 49
2018 More than 20 years in current department or agency 36 40 8 8 0 8 14
2017 Less than 3 years in current department or agency 3 46 30 7 7 5 140
2017 3 to 10 years in current department or agency 6 50 18 13 3 11 143
2017 11 to 20 years in current department or agency 18 54 13 8 4 4 51

Question 70. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2018 Less than 3 years in current department or agency 28 72 157
2018 3 to 10 years in current department or agency 31 69 103
2018 11 to 20 years in current department or agency 34 66 50
2018 More than 20 years in current department or agency 44 56 15

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 43 18 13 9 7 1 9 68 18 203
2018 3 to 10 years in current department or agency 42 19 16 7 8 2 6 66 16 147
2018 11 to 20 years in current department or agency 47 18 12 11 5 1 5 70 18 92
2018 More than 20 years in current department or agency 56 21 21 0 0 0 2 79 0 28

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 16 27 19 18 13 1 6 47 33 157
2018 3 to 10 years in current department or agency 12 30 11 23 17 1 6 45 44 104
2018 11 to 20 years in current department or agency 12 35 8 18 14 0 14 54 36 50
2018 More than 20 years in current department or agency 26 20 25 7 4 0 17 56 14 16
2017 Less than 3 years in current department or agency 16 30 14 18 15 3 4 50 35 142
2017 3 to 10 years in current department or agency 18 27 17 17 12 1 8 49 32 149
2017 11 to 20 years in current department or agency 11 38 19 9 7 2 14 58 20 53
2017 More than 20 years in current department or agency 45 9 19 9 0 0 18 66 10 11

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2018 Less than 3 years in current department or agency 2 9 15 24 42 2 5 12 71 158
2018 3 to 10 years in current department or agency 0 6 10 23 50 2 8 7 82 104
2018 11 to 20 years in current department or agency 2 27 10 12 31 4 14 35 52 50
2018 More than 20 years in current department or agency 14 13 13 6 30 0 24 35 47 16
2017 Less than 3 years in current department or agency 6 6 15 20 46 1 6 13 71 142
2017 3 to 10 years in current department or agency 1 12 13 20 44 2 7 15 71 149
2017 11 to 20 years in current department or agency 0 21 24 12 24 0 19 26 44 53
2017 More than 20 years in current department or agency 16 10 10 18 0 10 36 48 33 11
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