2018 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 78. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2018 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Table of Contents

Top of Page

Employee engagement

Question 5. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 43 21 0 0 0 0 79 0 14
2017 PE 42 49 10 0 0 0 0 90 0 14
2014 PE 27 47 0 27 0 0 0 73 27 15
2011 PE 20 27 20 13 20 0 0 47 33 15

Question 9. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 43 7 7 0 0 0 86 7 14
2017 PE 49 44 0 7 0 0 0 93 7 14

Question 10. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 57 29 7 7 0 0 0 86 7 14
2017 PE 49 51 0 0 0 0 0 100 0 14
2014 PE 43 43 14 0 0 0 0 86 0 14
2011 PE 40 47 7 0 7 0 0 87 7 15

Question 14. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 57 7 7 0 0 0 86 7 14
2017 PE 49 42 10 0 0 0 0 90 0 14
2014 PE 21 71 7 0 0 0 0 93 0 14
2011 PE 27 33 13 20 7 0 0 60 27 15

Question 43. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 31 23 0 0 0 0 77 0 13
2017 PE 56 38 7 0 0 0 0 93 0 14
2014 PE 27 47 7 20 0 0 0 73 20 15
2011 PE 13 27 27 13 7 13 0 46 23 15

Question 44. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 43 14 0 0 0 0 86 0 14
2017 PE 62 38 0 0 0 0 0 100 0 14
2014 PE 40 40 7 13 0 0 0 80 13 15
2011 PE 13 27 27 7 20 7 0 43 29 15

Question 45. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 21 21 0 0 7 0 77 0 14
2017 PE 62 28 10 0 0 0 0 90 0 14
2014 PE 27 27 20 7 13 7 0 57 21 15
2011 PE 20 20 13 13 33 0 0 40 47 15
Top of Page

Leadership

Immediate supervisor

Question 23. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 69 23 0 0 0 8 0 100 0 13
2017 PE 69 17 0 7 0 7 0 93 7 14
2014 PE 60 20 13 0 7 0 0 80 7 15
2011 PE 20 27 20 20 13 0 0 47 33 15

Question 24. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 36 14 7 0 0 0 79 7 14
2017 PE 69 24 0 7 0 0 0 93 7 14
2014 PE 53 33 0 7 0 7 0 93 7 15
2011 PE 40 20 20 20 0 0 0 60 20 15

Question 26. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 57 21 21 0 0 0 0 79 0 14
2017 PE 72 21 0 0 7 0 0 93 7 14
2014 PE 53 33 0 13 0 0 0 87 13 15

Senior management

Question 29. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 43 21 0 7 0 0 71 7 14
2017 PE 28 58 14 0 0 0 0 86 0 14
2014 PE 27 47 7 7 0 13 0 85 8 15
2011 PE 13 20 20 27 20 0 0 33 47 15

Question 30. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 43 14 0 7 0 0 79 7 14
2017 PE 42 44 14 0 0 0 0 86 0 14
2014 PE 27 53 13 7 0 0 0 80 7 15
2011 PE 20 27 33 7 13 0 0 47 20 15

Question 31. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 36 21 7 0 0 0 71 7 14
2017 PE 35 51 0 7 7 0 0 86 14 14
2014 PE 13 53 7 27 0 0 0 67 27 15
2011 PE 7 53 20 7 7 7 0 64 14 15

Question 32. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 21 21 21 0 0 0 57 21 14
2017 PE 28 58 7 0 0 0 7 93 0 14
2014 PE 20 47 7 27 0 0 0 67 27 15
2011 PE 7 40 33 13 7 0 0 47 20 15
Top of Page

Workforce

Performance management

Question 6. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 36 21 0 0 0 0 79 0 14
2017 PE 35 51 7 7 0 0 0 86 7 14
2014 PE 20 47 0 13 13 7 0 71 29 15
2011 PE 20 40 7 27 7 0 0 60 33 15

Question 7. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 50 21 0 7 0 0 71 7 14
2017 PE 56 31 7 7 0 0 0 86 7 14

Question 19. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 29 29 7 0 14 0 58 8 14
2017 PE 14 38 14 7 7 14 7 65 18 14
2014 PE 27 27 13 13 20 0 0 53 33 15

Question 22. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 29 21 0 0 0 0 79 0 14
2017 PE 56 38 0 7 0 0 0 93 7 14
2014 PE 47 33 7 0 7 7 0 86 7 15
2011 PE 33 33 27 7 0 0 0 67 7 15

Job fit and development

Question 1. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 29 21 14 0 0 0 64 14 14
2017 PE 49 35 10 7 0 0 0 83 7 14
2014 PE 40 20 20 13 0 7 0 64 14 15
2011 PE 13 27 20 20 20 0 0 40 40 15

Question 2. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 50 7 7 0 0 0 86 7 14
2017 PE 42 58 0 0 0 0 0 100 0 14
2014 PE 53 40 0 7 0 0 0 93 7 15
2011 PE 33 40 7 0 20 0 0 73 20 15

Question 3. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 36 21 7 0 0 0 71 7 14
2017 PE 72 28 0 0 0 0 0 100 0 14
2014 PE 53 40 0 7 0 0 0 93 7 15
2011 PE 47 27 20 0 7 0 0 73 7 15

Question 37. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 36 29 0 7 0 0 64 7 14
2017 PE 56 35 10 0 0 0 0 90 0 14
2014 PE 53 47 0 0 0 0 0 100 0 15
2011 PE 13 33 27 27 0 0 0 47 27 15

Question 38. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 29 14 0 14 0 7 69 15 14
2017 PE 49 28 0 17 7 0 0 76 24 14
2014 PE 47 0 13 20 20 0 0 47 40 15
2011 PE 20 40 13 13 13 0 0 60 27 15

Empowerment

Question 11. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 21 14 14 0 0 0 71 14 14
2017 PE 42 42 10 7 0 0 0 83 7 14
2014 PE 40 33 0 27 0 0 0 73 27 15
2011 PE 20 33 7 40 0 0 0 53 40 15

Question 12. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 43 14 0 0 0 0 86 0 14
2017 PE 56 31 7 7 0 0 0 86 7 14
2014 PE 47 27 13 13 0 0 0 73 13 15

Question 13. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 29 29 14 0 0 0 57 14 14
2017 PE 42 42 17 0 0 0 0 83 0 14
2014 PE 53 20 7 13 7 0 0 73 20 15
2011 PE 7 60 20 7 7 0 0 67 13 15

Question 39. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 36 21 7 0 0 0 71 7 14
2017 PE 56 31 14 0 0 0 0 86 0 14

Work-life balance and workload

Question 4. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 57 7 29 7 0 0 0 64 7 14
2017 PE 49 28 14 10 0 0 0 76 10 14
2014 PE 40 33 7 13 7 0 0 73 20 15
2011 PE 7 27 7 27 33 0 0 33 60 15

Question 15. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 29 21 14 0 0 7 62 15 14
2017 PE 35 21 28 17 0 0 0 56 17 14
2014 PE 47 33 13 7 0 0 0 80 7 15
2011 PE 47 7 20 27 0 0 0 53 27 15

Mobility and retention

Question 46. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2018 PE 36 14 50 14
2017 PE 24 76 0 14
2014 PE 47 33 20 15
2011 PE 73 20 7 15

Question 47. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2011 PE 0 27 73 0 9999 0 11
Top of Page

Workplace

Organizational goals

Question 8. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 57 29 7 0 7 0 0 86 7 14
2017 PE 69 24 0 7 0 0 0 93 7 14
2014 PE 47 40 7 0 0 7 0 93 0 15
2011 PE 13 60 20 7 0 0 0 73 7 15

Question 33. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 43 21 7 0 0 0 71 7 14
2017 PE 42 28 24 7 0 0 0 69 7 14
2014 PE 33 47 7 7 0 7 0 86 7 15
2011 PE 40 40 20 0 0 0 0 80 0 15

Organizational performance

Question 16a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 7 43 29 0 0 7 31 23 14
2017 PE 7 7 42 31 14 0 0 45 14 14
2014 PE 13 27 7 33 7 7 7 46 46 15
2011 PE 13 40 20 7 7 0 13 15 62 15

Question 16b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 21 36 29 7 0 7 38 23 14
2017 PE 0 7 31 28 35 0 0 62 7 14
2014 PE 7 0 47 20 13 7 7 38 8 15
2011 PE 7 20 27 20 7 0 20 33 33 15

Question 16c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 14 50 29 0 0 7 31 15 14
2017 PE 0 21 35 31 14 0 0 45 21 14
2014 PE 20 33 13 13 13 7 0 29 57 15
2011 PE 40 20 20 7 0 0 13 8 69 15

Question 16d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 7 0 43 21 21 0 7 46 8 14
2017 PE 14 0 21 51 14 0 0 65 14 14
2014 PE 7 13 40 20 13 7 0 36 21 15
2011 PE 13 33 33 7 7 0 7 14 50 15

Question 16e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 43 14 21 0 0 7 23 62 14
2017 PE 31 35 7 14 14 0 0 28 65 14
2014 PE 33 40 13 0 7 7 0 7 79 15
2011 PE 27 20 20 7 7 7 13 17 58 15

Question 16f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 7 36 36 14 0 0 7 15 46 14
2017 PE 7 24 42 21 7 0 0 28 31 14
2014 PE 13 7 33 20 13 13 0 38 23 15
2011 PE 14 21 29 0 7 14 14 10 50 14

Question 16g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 15 38 31 8 0 8 42 17 13
2017 PE 0 14 35 38 14 0 0 51 14 14
2014 PE 13 7 47 20 7 7 0 29 21 15

Respectful workplace

Question 18. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 14 21 14 0 0 0 64 14 14
2017 PE 79 14 0 0 7 0 0 93 7 14
2014 PE 60 20 7 7 7 0 0 80 13 15

Question 20. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 21 14 7 0 7 0 77 8 14
2017 PE 65 21 7 7 0 0 0 86 7 14
2014 PE 53 40 7 0 0 0 0 93 0 15

Question 21. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 64 14 14 7 0 0 0 79 7 14

Question 40. My department or agency implements activities and practicesthat support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 43 21 0 0 0 0 79 0 14
2017 PE 58 35 7 0 0 0 0 93 0 14
2014 PE 40 13 27 13 0 7 0 57 14 15

Question 41. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 31 15 8 0 0 0 77 8 13
2017 PE 58 28 7 0 0 0 7 93 0 14
2014 PE 53 20 7 20 0 0 0 73 20 15
2011 PE 7 40 40 7 7 0 0 47 13 15

Question 42. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 36 21 0 0 0 0 79 0 14
2017 PE 72 21 7 0 0 0 0 93 0 14
2014 PE 60 33 7 0 0 0 0 93 0 15
2011 PE 33 40 27 0 0 0 0 73 0 15

Ethical workplace

Question 17. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 36 7 21 0 7 7 67 25 14
2017 PE 42 38 0 7 0 14 0 92 8 14
2014 PE 47 20 13 13 7 0 0 67 20 15

Question 34. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 43 14 0 7 0 0 79 7 14
2017 PE 62 38 0 0 0 0 0 100 0 14
2014 PE 67 20 7 0 0 7 0 93 0 15
2011 PE 40 40 13 0 7 0 0 80 7 15

Question 35. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 57 21 0 0 0 0 79 0 14

Question 36. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 29 21 14 7 7 0 54 23 14
2017 PE 21 17 21 14 14 0 14 44 32 14
2014 PE 33 13 7 0 27 13 7 58 33 15
2011 PE 13 13 0 33 33 0 7 29 71 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 53. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 14 36 7 0 21 7 40 10 14
2017 PE 24 35 0 21 0 14 7 74 26 14
2014 PE 7 33 20 7 0 33 0 60 10 15

Question 54. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 43 29 0 0 0 0 71 0 14
2017 PE 38 35 14 0 0 14 0 84 0 14
2014 PE 20 40 13 7 0 20 0 75 8 15
2011 PE 7 33 47 7 7 0 0 40 13 15

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics [including a requirement to undergo a genetic test, or disclose the results of a genetic test], disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 60. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 29 21 7 0 14 7 64 9 14
2017 PE 38 14 7 7 0 28 7 79 11 14
2014 PE 20 13 13 7 0 47 0 63 13 15

Question 61. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 43 21 0 0 0 0 79 0 14
2017 PE 44 35 7 0 0 14 0 92 0 14
2014 PE 27 27 13 7 0 27 0 73 9 15
2011 PE 27 33 40 0 0 0 0 60 0 15
Top of Page

Workplace well-being

A psychologically healthy workplace

Question 25. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 64 21 14 0 0 0 0 86 0 14
2017 PE 86 7 0 0 7 0 0 93 7 14

Question 65. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 43 29 21 7 0 0 0 71 7 14
2017 PE 56 38 0 7 0 0 0 93 7 14

Question 66. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 29 29 36 0 0 7 0 62 0 14
2017 PE 35 21 31 14 0 0 0 56 14 14

Work-related stress

Question 62a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 29 14 14 14 0 7 54 31 14
2017 PE 14 0 35 31 21 0 0 14 51 14

Question 62b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 21 50 7 14 0 7 23 23 14
2017 PE 14 14 21 35 10 0 7 30 48 14

Question 62c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 14 50 7 7 0 7 31 15 14
2017 PE 21 35 24 21 0 0 0 56 21 14

Question 62d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 0 7 43 36 7 0 7 8 46 14
2017 PE 14 14 21 35 10 0 7 30 48 14

Question 62e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 50 7 0 7 0 14 83 8 14
2017 PE 21 28 28 7 10 0 7 52 18 14

Question 62f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 43 21 0 14 0 7 62 15 14
2017 PE 28 28 21 7 17 0 0 55 24 14

Question 62g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 21 43 7 0 7 0 46 8 14
2017 PE 35 45 21 0 0 0 0 79 0 14

Question 62h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 43 14 14 0 7 0 69 15 14
2017 PE 35 31 28 7 0 0 0 65 7 14

Question 62i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 21 29 21 21 0 7 0 54 23 14
2017 PE 42 38 14 7 0 0 0 79 7 14

Question 62j. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 29 21 7 0 7 0 69 8 14
2017 PE 42 28 31 0 0 0 0 69 0 14

Question 62k. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 50 21 14 7 0 7 0 77 8 14
2017 PE 79 7 0 14 0 0 0 86 14 14

Question 62l. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 64 7 14 0 0 7 7 83 0 14

Question 62m. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 57 14 14 7 0 7 0 77 8 14
2017 PE 72 7 7 7 0 0 7 85 7 14

Question 62n. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 31 15 0 0 0 8 83 0 13
2017 PE 65 14 21 0 0 0 0 79 0 14

Question 62o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individuals with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 54 15 23 0 0 0 8 75 0 13
2017 PE 65 28 0 0 7 0 0 93 7 14

Question 62p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 54 8 8 0 0 0 31 89 0 13
2017 PE 58 7 21 0 0 0 14 76 0 14

Question 62q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 69 8 8 0 0 0 15 91 0 13
2017 PE 69 24 0 0 0 0 7 100 0 14

Question 62r. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 77 8 0 0 0 0 15 100 0 13
2017 PE 86 0 7 0 0 0 7 93 0 14

Question 62s. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 15 15 0 8 0 15 73 9 13
2017 PE 58 35 0 0 0 0 7 100 0 14

Question 63. Overall, my level of work-related stress is…

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very high
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 7 36 36 14 0 7 0 46 15 14
2017 PE 14 14 42 14 17 0 0 28 31 14

Question 64. After my workday, I feel emotionally drained.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 7 7 50 21 7 7 0 31 15 14
2017 PE 0 14 44 28 14 0 0 42 14 14
Top of Page

Compensation

Pay or other compensation issues

Question 67. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 14 29 7 29 14 7 0 15 85 14
2017 PE 7 14 35 31 14 0 0 7 93 14

Question 68a. Please indicate which of the following pay or other compensation issues you have experienced: Missing regular pay

Survey year Demographic
(%)
Total responses
2018 PE 36 11
2017 PE 37 13

Question 68b. Please indicate which of the following pay or other compensation issues you have experienced: Underpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PE 73 11
2017 PE 55 13

Question 68c. Please indicate which of the following pay or other compensation issues you have experienced: Overpayment of regular pay

Survey year Demographic
(%)
Total responses
2018 PE 27 11
2017 PE 22 13

Question 68d. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing acting pay, overtime pay or other related extra duty pay

Survey year Demographic
(%)
Total responses
2018 PE 45 11
2017 PE 45 13

Question 68e. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing pay relating to a disability, maternity, or parental leave

Survey year Demographic
(%)
Total responses
2018 PE 18 11
2017 PE 0 13

Question 68f. Please indicate which of the following pay or other compensation issues you have experienced: Incorrect or missing retroactive pay

Survey year Demographic
(%)
Total responses
2018 PE 82 11

Question 68g. Please indicate which of the following pay or other compensation issues you have experienced: Other

Survey year Demographic
(%)
Total responses
2018 PE 9 11
2017 PE 30 13

Question 69. Please estimate the number of hours you have spent, at work or outside of work, attempting to resolve your pay or other compensation issue(s).

Survey year Demographic 0 hours
(%)
1 to 9 hours
(%)
10 to 19 hours
(%)
20 to 29 hours
(%)
30 to 39 hours
(%)
40 hours or more
(%)
Total responses
2018 PE 0 45 18 0 0 36 11
2017 PE 0 60 16 24 0 0 12

Question 70. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2018 PE 9 91 11

Question 73. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 46 8 15 15 8 8 0 58 25 13

Support to resolve pay or other compensation issues

Question 71. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 36 0 36 9 0 9 9 44 11 11
2017 PE 37 30 18 0 0 0 15 79 0 13

Question 72. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2018 PE 9 18 9 9 45 0 9 30 60 11
2017 PE 0 7 25 7 60 0 0 7 67 13
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